LaCie 301076 - DVD+/-RW Drive Slim Design, FireWire, LightScribe, Toast 7 Titanium User Manual

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LaCie Slim DVD±RW Drive User Manual
FireWire / LightScribe / Toast 7 Titanium
Table of Contents
Foreword 2 Precautions 4
1. Unpacking Your LaCie Drive 6
1.1. Minimum System Requirements 7
2. Getting Connected 9
2.1. Install the Recording Software 9
2.1.1. Installing the Recording Software 9
2.1.2. Installing the LightScribe Labeler Software 9
2.2. Connect the FireWire Cable to the Drive and to Your Computer 10
3. Using Your LaCie Drive 11
3.1. Supported DVD and CD Formats 11
3.1.1. CD and DVD Media Definitions 12
3.1.2. DVD-Video Zone 14
3.2. Inserting Discs 15
3.3. Ejecting Discs 16
3.4. Emergency Ejection of Discs 16
3.5. Accessing Discs 17
3.6. Writing Discs 17
3.6.1. DVD±RW Writing Methods 17
3.6.2. CD Writing Methods 18
4. Helpful Information 19
4.1. Advice for Optimizing FireWire Connections 19
4.1.1. What Is FireWire? 19
4.1.2. Disconnecting FireWire Devices 20
4.1.3. Data Transfers 21
4.2. User Advice on MPEG-II Decoders 22
4.3. File System Formats - Definitions 22
4.4. DVD Capacity 23
5. Troubleshooting 24
6. Contacting Customer Support 28
7. Warranty 30
Table of Contents
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LaCie Slim DVD±RW Drive User Manual
FireWire / LightScribe / Toast 7 Titanium
Copyright © 2006 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie.
Trademarks
Apple, Mac, Macintosh and FireWire are registered trademarks of Apple Computer, Inc. Sony and iLink are registered trademarks of Sony Electronics. Microsoft, Windows, Windows 98 SE, Windows Millennium Edition, Windows 2000 and Windows XP are registered trademarks of Microsoft Corporation. All trademarks mentioned in this manual are the property of their respective owners.
Changes
The material in this document is for information only and is subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.
Federal Communications Commission Radio Frequency Interfer­ence Statement (FCC)
WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to oper­ate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to correct the interference by one of the following measures:
• Reorient or relocate the receiving antennas.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the reseller or an experienced radio/TV technician for help.
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Tested To Comply With FCC standards
FOR HOME OR OFFICE USE
LaCie Slim DVD±RW
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Shielded cables and I/O cards must be used for this equipment to comply with the relevant FCC regulations. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Canada Compliance Statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Manufacturer’s Declaration for CE Certification
We hereby certify that this device is in compliance with both the EMC Directive (89/336/EEC) and the Low Volt­age Directive (73/23/EEC) issued by the Commission of the European Community.
Compliance with these directives implies conformity to the following European Norms:
Class B EN60950, EN55022, EN50082-1, EN61000-3-2 With reference to the following conditions: 73/23/EEC Low Voltage Directive 89/336/EEC EMC Directive
Laser Products
This equipment is certified to comply with DHHS Rule 21 CFR Chapter I, subchapter J in effect as of date of manufacture. This equipment is classified as a Class I Laser product and no hazardous laser radiation is emitted outside the drive.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a de­signed collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product.
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Health, Safety and General Use Precautions
The drive you have just purchased includes a laser diode device, which classifies it as a “Laser Class I” product. This laser is not dangerous for the user under normal operating conditions. However, we strongly advise you not to place any reflective objects in the disc loading system, due to the risk of exposure to laser emissions that may be reflected by such objects.
Always follow the basic precautions listed below to use your LaCie drive safely and correctly. Respecting these guidelines will help to avoid the possibility of personal injury to yourself or others, as well as to prevent damage to your device and other computer equipment. These precautions include, but are not limited to, the following:
Health and Safety Precautions
• Read this User Manual carefully, and follow the correct procedure when setting up the device.
• Do not look inside or place your hand over the open DVD/CD media tray. Never look directly or indirectly (with a mirror) at the laser diode, even when the device is not in operation. If you expose your eyes or skin to the laser inside you drive, you risk damage or loss of your vision or other personal injury.
• Do not open your drive or attempt to disassemble or modify it. Never insert any metallic object into the drive to avoid any risk of electrical shock, fire, short-circuiting or dangerous emissions. Your drive contains no user-serviceable parts. If it ap­pears to be malfunctioning, have it inspected by qualified LaCie service staff.
• Never expose your device to rain or use it near water or in damp or wet conditions. Never place containers on it contain­ing liquids that may spill into its openings. Doing so increases the risk of electrical shock, short-circuiting, fire or personal injury.
• Make sure that the computer and drive are electrically grounded. If the devices are not grounded, there is an increased risk of electrical shock.
• Do not listen to audio with headphones at an excessive volume for prolonged periods of time. Doing so increases the risk of hearing damage or loss.
• Before listening to music with your drive, set the volume control to minimum. Sudden bursts of sound at loud volumes can cause immediate hearing damage or loss.
General Use Precautions
• Do not expose the drive to temperatures outside the range of 5° C to 40° C (41° F to 104° F) during operation. Doing so may damage the drive or disfigure its casing. Avoid placing your drive near a source of heat or exposing it to sunlight (even through a window). Inversely, placing your drive in an environment that is too cold or humid may damage the unit.
• Do not block the ventilation outlets on the rear of the drive. These help to keep your drive cool during operation. Blocking
Precautions
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the ventilation outlets may cause damage to your drive and cause an increased risk of short-circuiting or fire.
• Always unplug the drive if there is a risk of lightning or if it will not be used for an extended period of time. Otherwise, there is an increased risk of electrical shock, short-circuiting or fire.
• Do not place heavy objects on top of the drive or use excessive force on its buttons, connectors and tray. Doing so increas­es the risk of damage to the device.
• Always place your drive in a horizontal position before using it. Otherwise, it may fall, causing damage to the device and/or corruption or loss of data.
• Always remove the disc from the disc tray before transporting your drive. Otherwise, written data may be destroyed or the drive’s internal components may be damaged.
• Never use excessive force on the disc loading system; discs should be inserted effortlessly into your drive. If you detect a problem, consult the Troubleshooting section.
• Protect your drive from excessive exposure to dust during use or storage. Dust can build up inside the device, increasing the risk of damage or malfunction.
• Never use benzene, paint thinners, detergent or other chemical products to clean the outside of the drive. Such products will disfigure and discolor the front panel and casing. Instead, use a soft, dry cloth to wipe the device.
Precautions
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1. Unpacking Your LaCie Slim DVD±RW Drive
Become the producer, director and star of your own DVD epics, the DJ with the freshest music compilations, and the IT ex­pert that archives all of your important files and data. Use your LaCie Slim DVD±RW Drive in conjunction with the included software to create a wide-range of multimedia projects, view DVDs and backup critical volumes and folders.
Double Layer DVD Recording
With the same technology that underpins Hollywood-style DVD-Videos, Double Layer (DL) discs are compatible with most consumer set-top DVD players and computer DVD-ROM drives. On one DVD+R9 DL disc, you’ll be able to store up to four hours of MPEG-2 video, sixteen hours of VHS-quality video or increase the video bit rate for higher quality movies. And with 8.5GB of storage space on a single DL disc, they’re ideal for archiving and backup applications, and could even be used as replacement for tape in some instances.
Now you have the tools to make high-impact, professional quality DVD videos, conveniently make system backups and preserve all of your memories for the future.
Within minutes you’ll be connected and creating. There’s no worries about compatibility, either, because the LaCie Slim DVD±RW Drive supports all the major DVD formats and works with both Macs and PCs.
Unpacking Your LaCie Drive
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2
LaCie Slim DVD±RW Drive
FireWire 6-pin to 6-pin cable
LaCie DVD Utilities CD-ROM
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1
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1.1. Minimum System Requirements
Hardware Requirements
Computer equipped with a FireWire interface card.
System Requirements
Double Layer Recording Toast Titanium 7 LightScribe Labeler
4.7GB or 8.5GB Single/Double Layer disc
Recordable CD or DVD media LightScribe CD or DVD
700MHz G4 or later Power Mac G4 or later Mac OS 10.3.2 or later Mac OS 10.2.9 or later Mac OS 10.3.9 or later 64MB of RAM (256MB is
recommended)
300 MB disk space
QuickTime 6 or later QuickTime 7.0 or later
Additional Requirements for DVD playback and Pre-Mas­tering
Additional Requirements for DV Capturing and DVD Authoring
Monitor resolution of 1024 x 768, 24-bit color Minimum of 128MB of RAM (256MB is recommended)
1GB of free hard disk space for every 5 minutes of DV video capture
4.5GB of free hard disk space for copying a single layer DVD-Video disc 8GB of free hard disk space for copying a double layer DVD-Video disc
Unpacking Your LaCie Drive
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IMPORTANT INFO: MPEG encoding is a system intensive application and requires most of a CPU’s power. This
process can take several hours on slower systems.
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Unpacking Your LaCie Drive
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IMPORTANT INFO: To ensure optimal recording results, avoid copying from a CD or DVD and record directly from
a hard drive that supports sustained data transfer rates for the following speeds:
• 8x = 11.08MB/s • 4x = 5.54MB/s
• 2x = 2.77MB/s • 1x = 1.385MB/s
Technical noTe: Mac Users: DVD Playback:
At the time of publication (November, 2005), Apple only supports DVD playback on Macintosh computers with a built-in DVD-ROM drive. If your system does not have a built-in DVD-ROM drive, in order to enable DVD playback you will need to utilize a third-party utility.
Apple Disc Recording Updater:
In order to provide maximum compatibility with Apple software products, LaCie is constantly providing drive sup­port updates. Visit our Web site, www.lacie.com/support, choose Optical from the pull-down menu and
download the LaCie DiscRecording Support for Mac OS X 10.3.2 or later to add LaCie drive support to applications that utilize Apple’s DiscRecording framework. These include, but are not limited to, the following applications: Finder, iTunes, iPhoto, Backup, Disk Utility and DVD Studio Pro.
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2. Getting Connected
2.1. Installing The LaCie DVD Utilities
2.1.1. Installing the Recording Software
Insert your LaCie DVD Utilities CD-ROM into your internal DVD/CD­ROM, and follow the instructions below that are based on each particu­lar operating system. For more information about the various programs, please refer to the software’s Help section.
Mac OS 10.3.9 and later
Double-click the Toast 7 Titanium CD-ROM icon and then open the “Toast 7 Titanium” folder. Drag and drop the Roxio Toast 7 Titanium application icon into the Applications folder on your hard drive.
Mac OS 10.2.3 and later
Double-click the LaCie Toast CD-ROM icon and then open the “Roxio Toast 6 Lite” folder. Drag and drop the Roxio Toast 6 Lite application icon into the Applications folder on your hard drive.
2.1.2. Installing the LightScribe Labeler Software
Double-click the LaCie Utilities CD-ROM icon named “Toast 7 Titanium” and then open the “LaCie LightScribe Labeler” folder. Double-click the “LightScribe Installer” icon and follow the onscreen instructions.
For more information, see the User Manual located in the LightScribe Labeler folder.
Getting Connected
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IMPORTANT INFO: You will be prompted for the CD key the first time you use your application. The serial number for your
copy of Toast 7 Titanium is located on the front of the Toast 7 Titanium CD-ROM sleeve.
Technical noTe: Toast 5.2.2 for Mac OS9.x is available on your CD-ROM, but LaCie no longer offers support
for this operating system. For more information on Toast 7 Titanium and LaCie LightScribe Labeler, see their respective user manuals.
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2.2. Connect the FireWire cable to your LaCie Drive and to your computer
Examine the cable carefully and make sure that you have the FireWire cable properly aligned, then insert the cable firmly into the FireWire port on the back of the drive for a stable connection.
Look for a FireWire logo (which generally is used to identify the port) next to the connec­tor on the front or back of your computer, then insert the cable firmly into the FireWire port for a stable connection.
Getting Connected
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IMPORTANT INFO: Please refer section 4.1. Advice for Optimizing FireWire Connections for important informa-
tion on disconnecting FireWire devices and ensuring optimum performance.
Technical noTe: Your LaCie Drive does not require a power supply when connected to a standard
FireWire bus. If your drive does not receive the necessary power to operate the drive, please contact your LaCie reseller or LaCie Customer Support about purchasing an optional external power supply or power sharing cable (both sold separately).
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3. Using Your LaCie Drive
3.1. Supported DVD/CD Formats
Your LaCie drive is compatible with most popular DVD and CD formats:
Format Type of Disc Record Read
DVD DVD+R9 DL X X
DVD+R X X DVD+RW X X DVD-R 4.7GB for General use (Ver. 2.0)
X X DVD-ROM -- X DVD-R 3.95GB, 4.7GB for Authoring
-- X
DVD-R (General use only for write)
X X DVD-RW (General use only for write)
X X DVD-ROM (single and dual layer)
-- X
DVD (single and dual layer) 80 mm disc
-- X
CD CD-R X X
CD-RW (supports AM2)
X X CD-ROM -- X CD-ROM XA Mode2 (form 1, form 2)
-- X
CD-Extra -- X
Ideal recording techniques:
• Close all other open programs and disconnect from the internet;
• Copy data to your hard drive first;
• Use the correct media with the appropriate speed rating;
• Use media that is free of scratches and fingerprints;
Check LaCie’s Web site – www.lacie.com – often for the latest information on creating CDs and DVDs.
Using Your LaCie Drive
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Use your LaCie Slim DVD±RW Drive to:
• Create audio CDs
• Create a DVD-Video
• Create data CD/DVDs
• Create a backup
• Duplicate a CD/DVD
Technical noTe: When recording
video, audio or data to DVD+R9 DL, DVD+R/RW, DVD-R/RW or CD-R/RW media, LaCie recommends that you use media from one of the following manufacturers:
• LaCie • Apple • Taiyo
• Yuden • Sony • TDK
• Verbatim • Ricoh
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3.1.1. CD and DVD Media Definitions
Your LaCie Slim DVD±RW Drive will let you create, save and share your digital files to CD-R/RW, DVD-R/RW, DVD+R/RW and DVD+R9 DL media. Please refer to section 1.1. Minimum System Requirements and your recording software’s documen­tation to see which recording techniques your computer supports.
DVD+R9 DL Discs
• Best suited for: recording high-quality DVD videos, backing up systems and archiving large data DVDs.
• These discs follow the DVD+ recording techniques, but with 8.5GB of capacity versus 4.7GB for DVD±R discs.
• With the increased capacity, it is now possible to increase the video bit rate for higher quality DVD videos.
DVD+R Discs
• Best suited for: recording DVD videos, storing multiple photo albums and data DVDs under 4.7GB.
• These discs have the same write-once concept as CD-R media, but with 4.7GB of capacity versus 700MB for CD-R discs.
• DVD+R supports “lossless linking” and the combination of Constant Angular Velocity (CAV) and Constant Linear Velocity (CLV) recording techniques.
DVD+RW Discs
• Best suited for: backing up and archiving digital content.
• These discs are functionally similar to CD-RW and DVD-RW discs, but utilizes the same recording techniques as DVD+R.
• Incorporates the Direct Overwrite (DOW) system, allowing data to be written directly over existing data in a single pass.
DVD-R Discs
• Best suited for: recording DVD videos, storing multiple photo albums and data DVDs under 4.7GB.
• These discs are also functionally similar to CD-R media, and have the same capacity as DVD+R discs.
• There are two types of DVD-R discs: DVD-R General, which are intended for home applications, and DVD-R Authoring, which are intended for professional DVD-Video development applications.
DVD-RW Discs
• Best suited for: backing up and archiving digital content.
• These discs serve the same general purpose as CD-RW media, but with 4.7GB of space versus 650MB.
• Discs can be written and erased up to 1,000 times.
Using Your LaCie Drive
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CD-R Discs
• Best suited for: recording audio CDs, store photos and data CDs.
• Files can not be deleted from CD-R discs, and you cannot write over existing files on a CD-R disc.
CD-RW Discs
• Best suited for: passing medium sized files around an office or among students.
• Discs can be reformated up to 1,000 times, and files can be written over.
• Most CD-ROM drives and audio CD players cannot read CD-RW discs.
Using Your LaCie Drive
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3.1.2. DVD-Video Zone
Nearly all commercially-available DVD discs feature a Region Protection Code (RPC). In order to watch DVD-Video discs, the RPC needs to match the setting on the DVD player. By default, all LaCie DVD-Video-compatible drives are set to the RPC zone of the country in which it was purchased. This RPC setting may be changed using your hardware or software MPEG-II decoder (please refer to the documentation supplied with your decoder for more information). DVD-Video discs that do not feature RPC II encoding may be played on all DVD players set to Zone 1.
The worldwide RPC zones are:
Zone 1
USA and Canada
Zone 2
Europe, Japan, the Middle East and South Africa
Zone 3
Southeast Asia (including Hong Kong)
Zone 4
Australia, New Zealand, Central and South America
Zone 5
Northwest Asia, North Africa
Zone 6
China
When you insert a DVD-Video disc into your drive for the first time, the hardware or software MPEG-II decoder will detect if the setting of your drive is the same as on the DVD-Video. If not, a message will appear on your screen and you will be asked to change the RPC setting of your drive.
Using Your LaCie Drive
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IMPORTANT INFO: You can only change the RPC of your drive four times. The RPC setting is copied into an internal
component in the drive. This chip makes an average of the first five readings and sets the drive to the most read zone. After this, it will not be possible to change or reset the RPC of the drive.
Example: You change the RPC Zone to play a Zone 1 DVD-Video, and then you change to a Zone 2 DVD-Video. You switch back and forth between the zones a total of five times, twice in Zone 1 and three times in Zone 2. Your drive will then be set on Zone 2, without the possibility to reset the drive later on in order to view DVD-Video discs from Zone 1.
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3.2. Inserting Discs
To insert a disc, push the Open/Close (#1) button on your LaCie Slim DVD±RW Drive. When the disc tray opens, put the DVD or CD media into the tray with the label side facing up. Make sure the DVD or CD is correctly placed in the center of the disc tray. Gently push in the disc tray or push the Open/Close button to close it.
Do not attempt to force the door open, you will damage the drive. The power must be on in order to open the drive. The drive must be on a flat surface to work correctly.
To close your LaCie Slim DVD±RW Drive, press the Open/Close button on the front of the drive.
Using Your LaCie Drive
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CAUTION:
• Do not force the tray closed. You will damage the drive.
• Always remove discs before transporting the drive.
• Never move the drive while it is in operation.
Open/Close Button
Activity LED
Emergency Eject Hole
Media Tray
1
2
3
4
1 2 3
4
IMPORTANT INFO:
LaCie LightScribe Labeler: When you see this dialogue box after inserting a LightScribe disc label­side down, you must close the tray manually.
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3.3. Ejecting Discs
Mac Users
Drag the DVD/CD icon on the desktop to the Trash. The Slim DVD±RW drive’s tray will then open. Remove the DVD or CD.
Gently push in the disc tray or push the load/eject button to close it.
3.4. Emergency Ejection of Discs
In the event that a CD or DVD cannot be ejected with the Open/Close button and the software is not controlling the drive, use the emergency eject operation to open the disc tray. First, switch off your computer and unplug the interface cable. On the front of the drive is the Emergency Eject Hole (see figure in section 3.2. Inserting discs). Insert a small metal poker, such as an unbent paper clip, into the Emergency Eject Hole until the poker presses against the manual eject mechanism. You will feel the mechanism eject the disc tray. Only use this method when the Open/Close button is not working.
Using Your LaCie Drive
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CAUTION: Do not attempt to open the drive’s disc tray or remove the DVD or CD while the unit is in use and be-
ing accessed by the computer. You may injure yourself, and damage the drive and/or your computer system. Do not transport the drive with the tray open or with a DVD or CD disc inside it. Doing so may damage the drive and/or data stored on the disc, and will void your warranty.
CAUTION: Make sure the Slim DVD±RW drive is off and the power unplugged before attempt-
ing the emergency ejection procedure.
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3.5. Accessing Discs
Mac Users
The CD or DVD volume will appear as an icon on the Desktop. Click on the icon to have access to the contents of the CD or DVD.
3.6. Writing Discs
The following is a brief overview of some of the recording terminology to help you understand how to use your drive to write discs.
ISO 9660, a standard published by the International Organization for Standardization, defines a file system for CD and DVD-ROM media. It supports different computer operating systems such as Microsoft Windows, Mac OS, and systems that follow the Unix specification, to ensure data exchange.
Mac users can choose to create Mac-only, ISO 9660 or Hybrid CD/DVD-ROMs (Mac & PC).
ISO 9660 is the standard for cross-platform use, but does not support custom features of the Mac file system such as long file names or icon options.
Hybrid discs (Mac & PC) contain two partitions: one to be viewed by Mac users, one for Windows users. Toast 7 Tita­nium allows you to have different content on each partition.
See Chapter 4.3. File System Formats - Definitions.
n
n
Using Your LaCie Drive
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IMPORTANT INFO: Please refer to your recording software’s user guide for information on how to best use your
LaCie Slim DVD±RW drive in write mode.
IMPORTANT INFO: At the time of publication, if your Mac does not have a native, built-in DVD-ROM or Combo
(CDRW and DVD-ROM) Drive, Apple does not support DVD-Video playback over external, third-party DVD drives.
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3.6.1. DVD±RW Writing Methods
Disc at Once (DAO) – A DVD writing process in which the entire DVD is recorded in one session, and data cannot be added after the recording is finished. Differs from the CD-R DAO method because the lead-in, data area and lead-out areas are all written sequentially.
Incremental Recording (IR) – A DVD writing process that is similar to the Session at Once (SAO) CD-R writing method; files may be added directly to the DVD-R disc one recording at a time, instead of recording the files to a hard drive before writ­ing the disc. The minimum recorded size, though, must be at least 32KB (even if the file to be recorded is smaller than that), and capacities and write speeds are decreased due to the overhead of combined lead-in/out areas and data. Also, the disc must be finalized before it may be played back by a drive other than the drive recording the disc.
Multi-Border Recording (MBR) – A DVD writing process that is very similar to IR, MBR allows you to make an IR disc and then play the disc back on a device that recognizes this type of recording method. MBR creates a very short boundary zone around a recording session so a compatible player or DVD-ROM drive does not attempt to play beyond the border of the recorded area, instead allowing the unfinalized disc to be read by a player that supports this recording method. Restricted Overwriting (RO) – A DVD writing process that only applies to Slim DVD±RW discs. With this method, if a disc has already been written to, new data segments can be randomly inserted anywhere within the recorded boundary. New data, however, can only be added to an area of the disc that has already been recorded over and from the point where the last session was stopped.
Session at Once (SAO) – A DVD writing process which is similar to DAO, where all of the information is written in one ses­sion, but SAO allows for the ability to begin another session and record at a later time. This mode allows for greater control of the recording process than Packet Writing (PW) or TAO, and more disc space can be utilized because there is no need for gaps between tracks.
Packet Writing (PW) – A writing process that is very useful for data backup. Buffer underrun* is impossible in this mode, because the data is written in “packets” of a few KBs.
3.6.2. CD Writing Methods
Disc at Once (DAO) – A CD writing process in which the entire CD is recorded in one session, and data cannot be added after the recording is finished. This mode allows for the most control of the recording process for audio CDs because the gap between tracks can be set and the maximum capacity of the CD can be utilized.
Packet Writing (PW) – A CD writing process that is very useful for data backup, but cannot be used to write audio CDs. Buffer underrun* is impossible in this mode, because the data is written in “packets” of a few KBs.
Using Your LaCie Drive
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Session at Once (SAO) – A CD writing process which is similar to DAO, where all of the information is written in one ses­sion, but SAO allows for the ability to begin another session and record at a later time. This mode allows for greater control of the recording process than PW or TAO, and more disc space can be utilized because there is no need for gaps between tracks.
Track at Once (TAO) – A CD writing process where data is added one track at a time, and the data can be added at a later time. The CD being written to, though, can only be read in the CD rewritable drive that is recording it until the disc is finalized (meaning that no more data can be added). There is also a gap of 2 seconds added between tracks, which will be heard as noise in some audio players.
Using Your LaCie Drive
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Technical noTe: *Buffer Underrun – The recording of a disc is a system-intensive application, and the rewritable
drive needs a constant stream of data. A buffer underrun occurs when the stream of data to the rewritable drive is not fast enough to keep the rewritable drive’s buffer full, causing the an error in the recording process. If this problem oc­curs often, turn down the recording speed and consult section 4.1 Advice for Optimizing FireWire Connections.
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4. Helpful Information
4.1. Advice For Optimizing FireWire Connections
The following technical information relates to your LaCie Slim DVD±RW Drive and gives some practical advice:
4.1.1. What is FireWire/IEEE 1394?
A serial bus used to connect external computer and consumer electronic devices to computers and consumer electronic consoles.
What does IEEE 1394 mean?
“1394” is an abbreviation of IEEE 1394, the name given to this high­performance serial bus. IEEE (the Institute of Electrical and Electronic Engineers) is the name of the engineering corps that developed this standard. The 1394 refers to the 1,394th standard that the IEEE has produced.
What is the relationship between IEEE 1394, FireWire, iLink and DV?
These four names all refer to the same interface:
• IEEE 1394 - the name of the standard, used in the computer industry.
• FireWire - the brand name used by Apple.
• iLink - the brand name used by Sony.
• DV - logo used by video camcorder manufacturers.
What can the FireWire interface be used for?
With its high data transfer rates, FireWire is a great interface for con­sumer electronics, like CD and DVD recorders, external hard drives and video devices, such as digital camcorders, because it has an extremely large bandwidth and supports two types of data transfer (anyschronus and isochronous) which help to guarantee the transfer of time-critical data.
FireWire is also a point-to-point interface, meaning that a FireWire device can transmit data to another FireWire device without having to go through a computer. This lets several computers share a given device, and also allows up to 63 devices to be daisy-chained to the same FireWire bus (with a max of 16 devices on one branch). To daisy-chain, connect your one FireWire drive directly to the computer, then connect another FireWire drive to the first FireWire drive, then another until you reach 16. Then do the same on the rest of the ports on the FireWire bus.
Helpful Information
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FireWire Icons
Theses icons will help you easily identify the FireWire interface. They appear on FireWire cables, and next to the FireWire port connectors on certain computers.
FireWire Icon
iLink Icon
DV Icon
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FireWire Cables and Connectors
There are three different types of FireWire cables on the market: 6-to-6-pin, 6-to4-pin and 4-to-4-pin. LaCie FireWire devices are shipped with a certified 6-to-6-pin FireWire cable. Most FireWire-equipped laptop computers feature a 4-pin FireWire connector, so in order to connect your LaCie drive to a laptop with a 4-pin FireWire port, you will need to pur­chase a LaCie certified 6-to-4-pin FireWire cable (sold separately).
If your computer does not have a FireWire port, or only has a 4-pin port, consult your LaCie reseller or LaCie Customer Support for information about adding a LaCie FireWire PCI or PCMCIA card.
4.1.2. Disconnecting FireWire Devices
FireWire external devices feature “plug & play” connection. This means that your drive can be connect­ed and disconnected while the computer is running. To prevent failures, it is important you follow these instructions when disconnecting your FireWire device.
You must unmount the drive before disconnecting it or powering it down. Drag the disc icon to the Trash. Once the device’s icon no longer appears on the desktop, the drive can be disconnected.
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4.1.3. Data Transfers
Data transfers are the flow of data that accomplishes a task, usually related to moving data from storage to computer RAM or between storage devices. During data transfers, it’s best to wait before launching other applications on the same FireWire port. Anomalies may arise with computers that have FireWire controllers* that do not conform to OHCI (Open Host Con­troller Interface) standards. In any other configurations, we cannot ensure 100% correct operation. Due to this, you may encounter hanging problems. If this happens, proceed as follows:
Make sure that the FireWire cable is connected tightly and securely on both ends of the cable, from the drive to thecom­puter. If you are using a FireWire cable other than the one supplied with your LaCie drive, check that it is FireWire (IEEE
1394) certified. The cable that is provided with your LaCie drive is FireWire (IEEE 1394) certified.
Check that the power supply and ground connection are seated properly. Disconnect your computer’s FireWire cable. Wait 30 seconds. Reconnect.
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CAUTION: Do not connect FireWire cables so that they form a ring of devices. There is no need for terminators on
FireWire devices, so the unused FireWire connectors should be left empty.
Technical noTe: *Controller - This is a component or an electronic card (referred to in this case as a “controller
card”) that enables a computer to communicate with or manage certain peripherals. An external controller is an ex­pansion card which fills one of the free slots (i.e. PCI or PCMCIA) inside your PC and which enables a peripheral (i.e. CDR/RW drive, Hard Drive, scanner or printer) to be connected to the computer. If your computer is not equipped with a FireWire controller card, you can purchase an external controller through LaCie. Contact your LaCie reseller or LaCie Technical Support (6. Contacting Customer Support) for more information.
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4.2. User Advice on MPEG-II Decoders
All DVD-Video material is compressed using MPEG-II compression. DVD-Video, with full-motion video and multi-channel sound (multi-lingual soundtracks, surround sound, etc.), is a data-hungry application. Without compression, you would only be able to fit a 5-minute movie onto a 4.5GB disc (the DV format is equivalent to 13GB per hour). MPEG-II compression allows you to fit a full-length feature film, plus bonus material, on just one disc.
In order to play DVD-Video discs using your LaCie Slim DVD±RW Drive, you have to use DVD Player supplied by Apple with Mac OS X.
If you would like to create your own MPEG-II files please refer to the Toast 7 Titanium documentation.
4.3. File System Formats - Definitions
When writing DVD±R/RW and CD-R/RW discs, you will have the option to assign the disc a particular file format (the way in which a computer names and organizes files for storage and retrieval). There are essentially three file system formats to be concerned with when using a LaCie DVD or CD Drive:
• Universal Disk Format (UDF)
• ISO 9660
• Mac OS Extended
UDF - This file system was developed to ensure consistency between various optical media, compatibility across platforms and among various CD and DVD applications. UDF is used by DVD to contain MPEG audio and video streams, and is required by DVD-ROMs.
ISO 9660 - This is the standard file system for CD-ROMs, which allows them to be read on a Mac, PC or other major computer platform. Microsoft created an extension to the format, called Joliet, which allows for Unicode file character names and file names up to 64 characters in length (twice as many as the ISO 9660 Level 2 and 3 specifications).
Mac OS Extended - Also known as HFS+, this is the file system used by Mac OS 8.1 and higher. If you will be using your disc only on Macs, this is the preferred file format.
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4.4. DVD Capacity
There are important factors to consider when recording video, audio or data to DVD. The DVD media specification provides for two physical sizes: 4.7” (12cm) and 3.1” (8cm) (both are .47” (1.2cm) thick). DVD discs can also be single-sided (SS) or double-sided (DS), and each side can have one (SL) or two (DL) layers of data.
The amount of data or video that a disc can hold are dependent upon factors such as the amount of audio and the degree of compression of the data, video or audio. For example, a single-layer DVD±R disc typically will store just over two hours of MPEG-II video, but it is possible to put up to eight hours of VHS-quality video or one hundred sixty hours of audio on a single-layer disc.
When media companies reference the amount of data that a disc can hold, they represent the total amount in terms of gigabytes (GB), or a billion bytes (1000 x 1000 x 1000 bytes). This number, though, is not the way in which a computer addresses the data; to a computer the value is binary and larger than a billion bytes – 1,073,741,824 (1024 x 1024 x 1024 bytes). Therefore, when you put in a 4.7GB DVD disc, the actual available capacity is 4.38GB; and a 8.5GB Double Layer disc has an actual available capacity of 7.95GB.
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5. Troubleshooting
In the event that your LaCie Slim DVD±RW Drive is not working correctly, please refer to the following checklist to find out where the problem is coming from. If you have gone through all of the points on the checklist and your drive is still not
working correctly, please have a look at the FAQs that are regularly published on our Web site – www.lacie.com. One of these FAQs may provide an answer to your specific question. You can also visit the drivers pages, where the most recent software updates will be available.
If you need further assistance, please contact LaCie Technical Support (see 6. Contacting Customer Service for details). Manual Updates LaCie is constantly striving to give you the most up-to-date, comprehensive User’s Manuals available on the market. It is our goal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your new device.
If your manual does not reflect the configurations of the product that you purchased, please check our Web site for the most current version available.
Even though LaCie does not provide support nor software for Windows with this product, it can be con­nected to a FireWire-equipped PC.
Similarly, LaCie does not provide support for Mac OS 9.x any longer but this product can be used with Mac OS 9.x (soft­ware included on the CD-ROM).
The Issue Questions to Ask Possible Solutions
The drive is not recog
-
nized.
Is the drive’s power on? Check to see that all of the power cords are properly connected
and that the switch on the rear of the drive is turned on. If you are using a surge protector, make sure that it is switched on, too.
Does an icon for the drive appear on the computer (On a Mac a CDROM must be inserted in the drive)?
Check for an icon on the Desktop (on a Mac, a disc has to be inserted in the drive) or in My Computer (on a PC).
Troubleshooting
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The Issue Questions to Ask Possible Solutions
The drive is not recog
-
nized.
Are all of the cables connected securely and correctly?
Make sure that all the steps in section 2. Getting Connected have been followed correctly. Examine the connections carefully to ensure that all the cables are inserted in the correct orienta­tion and in the correct location.
Are both ends of the FireWire cable connected and properly seated?
Check both ends of the FireWire cable. Disconnect them, wait 10 seconds, and reconnect them. If the drive is still not recog
-
nized, restart your computer and try again.
Are the FireWire driv
­ers installed correctly and enabled?
Open Apple System Profiler and click on the Devices and Vol­umes tab. If your device is not isted, recheck the cables and try the other troubleshooting solutions listed here.
If you cannot see the device, recheck the cables and try the other troubleshooting solutions listed here.
Is there a conflict with other device drivers or exten
-
sions?
Consult LaCie Technical Support. See section 6. Contacting
Customer Support for more details.
The drive’s media tray will not open.
Are you using a Mac? Drag the Disc icon onto the Trash icon. The disc will eject
automatically. If this does not work, try using the eject function of the software program that you are using.
Troubleshooting
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Technical noTe: Apple is constantly providing updated support for drive mechanisms within OS 10.x. To
ensure that you have the latest support, upgrade to the latest version of OS 10.x. To access the latest updates an upgrades, pull down the Apple Menu and click on System Preferences. In the section titled System, click on Software Update and then click Update Now. Your computer will then automatically connect via the Internet to access the latest updates from Apple.
Technical noTe: You will find important information about the compatibility of LaCie CD-RW
Drives and iTune’s and Disc Burner at Apple’s Web site: www.apple.com.
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The Issue Questions to Ask Possible Solutions
Has a running software program locked the eject function?
To check, disconnect the FireWire cable, then reconnect and press the Open/Close button.
If the disc will still not eject, go to section 3.4. Emergency
Ejection of Discs for more instructions on how to eject your
media.
The tray of my Slim DVD±RW drive does not close when I click “OK” after inserting a blank media. The dialog box then disappears.
This is not an issue. Contrary to Desktop DVD-rewriters, Slim DVD±RW drives do not feature a motor that closes the tray. You will need to close the tray manually. For more information, see section 3.2. Inserting Discs.
The drive automatically ejects a disc when you try to record on it, or the drive is not writing to CD/DVD correctly.
Is the disc already full? Verify the contents of the disc by using your recording software
or viewing its contents in My Computer for Windows users, or File > Get Info for Mac users. If you’ve checked and it still won’t record, try recording on a new blank disc.
Does the drive support the format of the disc you have inserted?
Check section 3.1. Supported DVD/CD Formats for the disc formats supported by your drive.
Is the disc damaged? Carefully inspect the disc. Look to see if there are highly visible
scratches to the recording surface (the bright shiny side) of the disc. If in doubt, try another disc.
Has the recording software been installed correctly?
Double-check the installation of your recording software and reinstall the recording software, if necessary. Review the record
­ing software’s troubleshooting and help sections for further tips.
Troubleshooting
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The Issue Questions to Ask Possible Solutions
Has buffer underrun oc
­curred (has something interrupted the stream of data to the recorder)?
Disable all other software programs that are running during the recording session. Disconnect the network, if you are using one. On a Mac, deactivate File Sharing. Check to see that your hard drive is fast enough. If recording from CD or DVD-ROM to disc, make sure that the speed of the source device is high enough to provide a sufficient data stream to the LaCie drive. Reduce the write speed of the LaCie drive using the appropriate menu in the recording software.
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DVD-Video playback will not work.
Are you using a Mac? This is normal. For legal reasons, if you do not have a built-in
DVD-ROM or Combo Drive, your LaCie DVD Drive cannot cur­rently be used for DVD-Video playback on a Mac.
DVD-Video playback will not work under Win
-
dows.
Have you installed the ap­propriate MPEG-II decoder software?
Ensure that the MPEG-II software has been installed correctly. See the help section of the software program for more informa­tion.
Has the LaCie drive been set as the default DVD drive in your DVD playback software?
Consult the help section of your DVD playback software for information on how to configure your drive as your computer’s default DVD player.
Are you running other software programs simulta
-
neously?
Check to see if other programs are running. If so, close them. Depending on your computer’s configuration, playback may be possible only if the DVD player software is the only program running.
DVD playback is not as smooth as it should be.
Are you running other software programs simulta
-
neously?
Check to see if other programs are running. If so, close them. Playback may become smoother when only the DVD player software is running.
Troubleshooting
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6. Contacting Customer Support
Before You Contact Technical Support
Read the manuals and review the Troubleshooting section.
Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are correctly and firmly attached.
If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can’t get your LaCie drive to work properly, contact us via the provided Web link. Before contacting us, make sure that you are in front of your computer and that you have the following information on hand:
• Your LaCie drive’s serial number
• Operating system (Mac OS or Windows) and version
• Computer brand and model
• Names of CD or DVD drives installed on your computer
• Amount of memory installed
• Names of any other devices installed on your computer
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2.
Contacting Customer Support
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Serial number sticker
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Contacting Customer Support
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Contacting Customer Support
LaCie Asia, Singapore, and Hong Kong
Contact us at: http://www.lacie.com/asia/contact/
LaCie Australia
Contact us at: http://www.lacie.com/au/contact/
LaCie Belgium
Contact us at: http://www.lacie.com/be/contact/ (Français)
LaCie Canada
Contact us at: http://www.lacie.com/caen/contact/ (English) http://www.lacie.com/cafr/contact/ (Français)
LaCie Denmark
Contact us at: http://www.lacie.com/dk/contact
LaCie Finland
Contact us at: http://www.lacie.com/fi/contact/
LaCie France
Contact us at: http://www.lacie.com/fr/contact/
LaCie Germany
Contact us at: http://www.lacie.com/de/contact/
LaCie Italy
Contact us at: http://www.lacie.com/it/contact/
LaCie Japan
Contact us at: http://www.lacie.com/jp/contact/
LaCie Netherlands
Contact us at: http://www.lacie.com/nl/contact/
LaCie Norway
Contact us at: http://www.lacie.com/no/contact/
LaCie Spain
Contact us at: http://www.lacie.com/es/contact/
LaCie Sweden
Contact us at: http://www.lacie.com/se/contact
LaCie Switzerland
Contact us at: http://www.lacie.com/chfr/contact/ (Français) http://www.lacie.com/chde/contact/ (Deutsch)
LaCie United Kingdom
Contact us at: http://www.lacie.com/uk/support/request/
LaCie Ireland
Contact us at: http://www.lacie.com/ie/contact/
LaCie USA
Contact us at: http://www.lacie.com/contact/
LaCie International
Contact us at: http://www.lacie.com/intl/contact/
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Warranty
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7. Warranty
LaCie warrants your drive against any defect in material and workmanship, under normal use, for the period designated on your warranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its option, repair or replace the defective drive.
This warranty is void if:
The drive was operated/stored in abnormal use or maintenance conditions; The drive is repaired, modified or altered, unless such repair, modification or alteration is expressly authorized in writing by LaCie; The drive was subjected to abuse, neglect, lightning strike, electrical fault, improper packaging or accident; The drive was installed improperly; The serial number of the drive is defaced or missing; The broken part is a replacement part such as a pickup tray, etc. The tamper seal on the drive casing is broken.
LaCie and its suppliers accept no liability for any loss of data during the use of this device, or for any of the problems caused as a result. As a precaution, it is recommended that the CD-R/RW, DVD-R/RW and DVD+R/RW media be tested after they have been written to. Under no circumstances do LaCie or its suppliers guarantee the reliability of the DVD or CD media used in this drive.
LaCie will not, under any circumstances, be liable for direct, special or consequential damages such as, but not limited to, damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconve­nience caused by service interruptions.
Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data.
Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive.
To obtain warranty service, call LaCie Technical Support. You may be asked to furnish proof of purchase to confirm that the drive is still under warranty.
All drives returned to LaCie must be securely packaged in their original box and shipped with postage prepaid.
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IMPORTANT INFO: Register online for free technical support: www.lacie.com/register
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