LaCie 301200U, 301157U - Ethernet Big Disk NAS Server, d2 Big Disk Extreme+ Hard Drive User Manual

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LaCie d2 Big Disk Extreme+ Hard Drive
user manual manuel utilisateur guída utente handbuch 用户手册
manual de instrucciones gebruikershandleiding ユーザー マニュアル 용자 설명서
USB 2.0 • FireWire 400 • FireWire 800
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LaCie Big Disk Extreme+
Triple Interface
Table of Contents
Table of Contents
Health and Safety Precautions 3
General Use Precautions 3
1. Introduction to the LaCie Big Disk Extreme+
5
1.1. Hard Drive Heat Management 6
2. Your LaCie Big Disk Extreme+
7
2.1. Minimum System Requirements 7
2.2. Box Content 8
2.3. Views Of e Drive 9
2.4. Cables and Connectors 11
3. Installing Your LaCie Big Disk Extreme+ 13
3.1. Connecting the Power Supply 14
3.2.a. Connecting the USB Cable 15
3.2.b. Connecting the FireWire 400 Cable 16
3.2.c. Connecting the FireWire 800 Cable 17
3.3. Connecting Multiple Devices 18
3.4. Disconnecting Your LaCie Big Disk Extreme+ 19
3.5. Switching Interfaces 19
3.6. LaCie Shortcut Button 20
4. Helpful Information 28
4.1. Formatting and Partitioning 29
4.2. Interface Comparisons 32
5. FireWire Questions & Answers 33
6. USB Questions & Answers 35
7. Troubleshooting 37
7.1. Mac Users 37
7.2. Windows Users 39
8. Contacting Customer Support 42
8.1. LaCie Technical Support Contacts 43
9. Warranty Information 44
Glossary 45
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LaCie Big Disk Extreme+
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Copyrights
Copyright © 2007 LaCie. All rights reserved. No part of this publi­cation may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, me­chanical, photocopying, recording or otherwise, without the prior written consent of LaCie.
Trademarks
Apple, Mac, and Macintosh are registered trademarks of Apple Com­puter, Inc. Microsoft, Windows 98, Windows 98 SE, Windows 2000, Windows Millennium Edition, Win­dows XP and Windows Vista are reg­istered trademarks of Microsoft Cor­poration. Other trademarks mentioned in this manual are the property of their respective owners.
Changes
e material in this document is for information only and subject to change without notice. While reason­able efforts have been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.
Canada Compliance Statement
is Class A digital apparatus meets all requirements of the Cana­dian Interference-Causing Equipment Regulations.
FCC Statement
is device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:
e devices may not cause harmful interference
e devices must accept any inter­ference received, including inter­ference that may cause undesired operation.
NOTE: is equipment has been tested and found to comply with the limits for a Class B digital device, pur­suant to Part 15 of the FCC Rules. ese limits are designed to provide reasonable protection against harmful interference in a residential installa­tion. is equipment generates, uses and can radiate radio frequency en­ergy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not oc­cur in a particular installation. If this equipment does cause harmful inter-
1.
2.
ference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the in­terference by one or more of the fol­lowing measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an out­let on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Modifications to this product not authorized by LaCie could void the FCC & Industry Canada regulations and negate your authority to operate the product.
Manufacturer’s Declara­tion for CE Certification
We, LaCie, solemnly declare that this product conforms to the fol­lowing European standards: Class B EN60950, EN55022, EN55024
With reference to the following condi­tions: 73/23/EEC Low Voltage Direc­tive; 89/336/EEC EMC Directive
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•
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Tested To Comply With FCC standards
For Home or Office Use
LaCie Big Disk Extreme+
CAUTION: Modifications
not authorized by the manu­facturer may void the user’s authority to operate this device.
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LaCie Big Disk Extreme+
Triple Interface
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is symbol on the prod­uct or on its packaging indicates that this prod-
uct must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collec­tion point for the recycling of waste
electrical and electronic equipment. e separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recy­cled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling,
please contact your local city office, your household waste disposal service, or the shop where you purchased the product.
Only qualified persons are autho­rized to carry out maintenance on this device.
Read this User Manual carefully and follow the correct procedure when setting up the device.
Do not open your LaCie Big Disk Extreme+ or attempt to disassemble or modify it. Never insert any metal­lic object into the drive to avoid any risk of electrical shock, fire, short­circuiting or dangerous emissions.
•
•
•
Your LaCie Big Disk Extreme+ contains no user-serviceable parts. If it appears to be malfunctioning, have it inspected by a qualified La­Cie Technical Support representa­tive.
Never expose your device to rain, or use it near water, or in damp or wet conditions. Never place objects containing liquids on the LaCie Big Disk Extreme+, as they may spill into its openings. Doing so increas­es the risk of electrical shock, short-
•
circuiting, fire or personal injury.
Make sure that the computer and LaCie Big Disk Extreme+ are elec­trically grounded. If the devices are not grounded, there is an increased risk of electrical shock. Power re­quirements 100-240 V~, 1.5 A, 60­50 Hz, (Supply voltage fluctuations not exceeding ± 10% of the nominal, transient over-voltages according to over-voltage category II).
•
Health and Safety Precautions
General Use Precautions
Do not expose the LaCie Big Disk Extreme+ to temperatures outside the range of 5° C to 35° C (41° F to 95° F) in a configuration with one drive (for multi-drive configurations, please see page 6); or to operational humidity beyond 5-80%, non-con­densing, or non-operating humidity beyond 10-90%, non-condensing. Doing so may damage the LaCie Big Disk Extreme+ or disfigure its casing. Avoid placing your LaCie
• Big Disk Extreme+ near a source of
heat or exposing it to sunlight (even through a window). Inversely, plac­ing your LaCie Big Disk Extreme+ in an environment that is too cold or humid may damage the unit.
Always unplug the LaCie Big Disk Extreme+ from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time. Otherwise, there is
•
an increased risk of electrical shock, short-circuiting or fire.
Use only the power supply shipped with the device.
Do not use the LaCie Big Disk Ex­treme+ near other electrical appli­ances such as televisions or radios. Doing so may cause interference which will adversely affect the op­eration of the other products.
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CAUTION: e LaCie Big
Disk Extreme+'s warranty may be void as a result of the failure to respect the precautions listed above.
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Do not place the LaCie Big Disk Extreme+ near sources of mag­netic interference, such as com­puter displays, televisions or speak­ers. Magnetic interference can affect the operation and stability of your LaCie Big Disk Extreme+.
• Do not place heavy objects on top
of the LaCie Big Disk Extreme+ or use excessive force on it.
Never use excessive force on your LaCie Big Disk Extreme+. If you detect a problem, see the Trouble­shooting section in this manual.
•
•
CAUTION: A shielded-type
power cord is required in order to meet FCC emission limits and also to prevent interference to the nearby radio and televi­sion reception. It is essential that only the supplied power cord be used.
ImpOrTANT INfO: Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the
user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data; one copy on your external hard drive, for instance, and a second copy either on your internal hard drive, another external hard drive or some other form of removable storage media. LaCie offers a complete line of CD and DVD drives. If you would like more information on backup, please refer to our website.
IMPORTANT INFO: 1GB = 1,000,000,000 bytes. 1TB = 1,000,000,000,000 bytes. Once formatted, the actual available
storage capacity varies depending on operating environment (typically 5-10% less).
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LaCie Big Disk Extreme+
Triple Interface
ank you for purchasing the new LaCie Big Disk Extreme+. Combining compatibility with high through­put rates and mammoth storage capacity, the Big Disk Extreme+ is ideally suited for audio/video pros work­ing with large amounts of DV and SD video or profes­sional level 2D/3D imaging projects, or high speed data backup.
Engineered to fit seamlessly into most work envi­ronments, the LaCie Big Disk Extreme+ can be stood vertically on the LaCie Drive Stand (included), placed in the LaCie Desk Rack (sold separately) or incorpo­rated into standard 19” computer equipment racks with the LaCie Rackmount Kit (sold separately).
1. Introduction to the LaCie Big Disk Extreme+
Introduction
Your Big Disk Extreme+ Hard Drive Capabilities■
Hi-Speed USB 2.0, FireWire 400, FireWire 800 inter­faces
•
Daisy-chain digital video cameras directly to the drive•
Connects to all of the FireWire and USB standard in­terfaces
•
Back up your computer’s internal hard drive•
Store and exchange data between several computers•
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LaCie Big Disk Extreme+
Triple Interface
e LaCie Big Disk Extreme+’s metal body is ideal for naturally dissipating internal drive heat. Its unique design actually draws heat away from the internal drive toward the external casing. e casing absorbs heat and will take advantage of its large surface to further dis­sipate heat outside the casing. Because of this advanta­geous feature, heat is taken away from the internal drive, keeping it safe and prolonging its life and reliability. As
a consequence, it is normal that the external casing is hot to the touch. Please make sure that the vents of the
back-bezel and front-bezel are not obstructed so that there is a natural airflow across the casing.
1.1. Hard Drive Heat Management
Heat Dissipation Design■
Introduction
Smart Fan Technology■
1 2
3
e casing alone is a great way to dissipate heat with­out the need of a fan. erefore, currently, most drives do not require a fan. Only the largest capacity drives may need a fan. To find out if your drive includes a fan, please refer to the item number and product datasheet.
Some models of the Big Disk Extreme+ have a thermo-regulated “smart fan”, which activates when the heat inside the casing reaches a certain temperature. e smart fan adjusts automatically to changes in tem­perature.
Upright, Stack & Rackmount Configuration■
Heat dissipation is maximized when the drive is in the upright position (1). If you have several LaCie drives stacked on each other, please remember to attach the in­cluded rubber feet on the under side of your drives (2). is will allow for some airflow between your drives so that the heat dissipation can work effectively - especially if your LaCie drive does not include a fan. LaCie does not recommend stacking or racking more than 2 Big Disk Extreme+, Big Disk USB or Big Disk Extreme with Triple Interface drives on top of each other (3), es­pecially if these drives are turned ON simultaneously. When stacking two drives (or three), environment tem­perature should not exceed 30°C.
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LaCie Big Disk Extreme+
Triple Interface
Your LaCie Big Disk Extreme+
2. Your LaCie Big Disk Extreme+
2.1. Minimum System Requirements
Windows Users■ Mac Users■
FireWire 800, FireWire 400 or USB 2.0 port
Windows 2000, Windows XP or Windows Vista
500MHz processor or higher
Minimum 128MB RAM (512MB recommended)
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FireWire 800, FireWire 400 or USB 2.0 port
Mac OS 10.2.8 or later
G4, G5, Intel 500MHz processor or higher
Minimum 128MB RAM (512MB recommended)
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IMPORTANT INFO: e LaCie Big Disk
Extreme+ is compatible with the Intel Core pro­cessors.
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LaCie Big Disk Extreme+
Triple Interface
2.2. Box Content
IMPORTANT INFO: Please save your pack-
aging. In the event that the drive should need to
be repaired or serviced, it must be returned in its
original packaging.
LaCie Big Disk Extreme+
Vertical stand kit
Power supply kit
Hi-Speed USB 2.0 cable
FireWire 400 6-to-6-pin cable
FireWire 800 9-to-9-pin cable
LaCie Storage Utilities CD-ROM (includes User Manual)
LaCie Shortcut Button CD-ROM
Quick Install Guide
1
3
5
2
4
6
7
Your LaCie Big Disk Extreme+ box should contain the follow­ing:
1
2
Your LaCie Big Disk Extreme+
8
4
6
3
5
9
LaCie User Manuals
LaCie ‘1-Click’ Backup Software (Windows XP/2000, Mac OS X)
Silverkeeper backup software (Mac OS 9 & OS X)
Silverlining Pro Utilities (Mac OS 9)
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d2 Storage Utilities
version 1.4.6
(Windows and Mac OS compatible)
7
Quick Install Guide
d2 big disk extreme +
USB 2.0, FireWire 400, FireWire 800
Design by Neil Poulton
9
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LaCie Shortcut Button
Launch any application with one easy push
Windows:
EMC
®
Retrospect® Express HD 2.0 with Shortcut Button
for Windows XP, Windows 2000
Mac:
EMC
®
Retrospect® Express HD with Shortcut Button
for Mac OS 10.2.8 or higher
8
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LaCie Big Disk Extreme+
Triple Interface
2.3. Views Of The Drive
Shortcut Button with Activity LED
Push the Shortcut Button to launch the docu­ment or application of your choice (see section
3.6, LaCie Shortcut Button for more informa-
tion). e LED remains lit to show that the drive is on, and blinks to indicate drive activity.
Front View■
1
Your LaCie Big Disk Extreme+
1
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LaCie Big Disk Extreme+
Triple Interface
page 10
1
Lock Slot - is slot is used to connect an anti­theft chain lock, such as a Kensington security lock*, for maximum protection.
2
Rackmount Grooves - ese grooves are used for attaching your drive to the Drive Stand, mounting in the Desk Rack kit (sold separately) or placing your drive in standard 19” computer equipment racks using the LaCie Rackmount Kit (sold separately).
3
On/Off/Auto Power Switch - e auto position allows the drive to be powered on and off automatically with your computer. is feature also allows the drive to manage power consumption. If the system’s power fan supports it, the LaCie Big Disk Extreme+ will spin down while in power save mode. e Big Disk Extreme+ will then take several seconds to spin up to full power.
4
Hi-Speed USB 2.0 Port - is is where you plug in the Hi-Speed USB 2.0 cable furnished with the drive. See page 15, Connecting the
Interface Cable for more information.
5
FireWire 800 Ports - is is where you plug in the FireWire 800 cable furnished with the drive. See page 17, Connecting the Interface Cable for more information.
6
FireWire 400 Port - is is where you plug in the FireWire 400 cable furnished with the drive. See page 16, Connecting the Interface Cable for more information.
7
Power Supply Connection - is is where you plug in the AC adapter supplied with the drive. See page 14, Connecting e Power Supply for more information.
Rear View■
Your LaCie Big Disk Extreme+
* Kensington © 2007 Kensington Computer Products Group
WARRANTY VOID IF
SEAL BROKEN.
• •• ••• •••••••••••
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LaCie Big Disk Extreme+
Triple Interface
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FireWire 400, also known as IEEE 1394, is a high­speed serial input/output technology for connecting peripheral devices to a computer or to each other, and FireWire 800 is the implementation of the new IEEE 1394b standard.
FireWire 800 offers increased bandwidth and ex­tended distance between devices. FireWire 800 is ideal for bandwidth-intensive applications, such as audio, video and graphics. Please see page 33, FireWire Ques-
tions And Answers for more information on FireWire.
2.4. Cables and Connectors
FireWire 400 & FireWire 800■
FireWire 800 Benefits
Resourceful architecture: FireWire 800 reduces delays in arbitration and signal distortion, and increases throughput.
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Backwards compatibility: adapter cables al­low FireWire 400 devices to operate under the FireWire 800 port (at FireWire 400 speed).
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FireWire 400 & FireWire 800 Benefits
Hot-pluggable: devices can be added and re­moved while the bus is active.
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Isochronous data delivery: no dropped frames – FireWire supports real-time data delivery.
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Flexible: up to 63 devices can be connected on a single bus.
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FireWire Icons
eses icons will help you easily identify the FireWire interface. ey appear on FireWire cables, and next to the FireWire port connectors on certain computers.
FireWire Cables
ere are two categories of FireWire cables on the market: FireWire 800 cables, which feature the 9-to-9­pin, 9-to-6-pin, and 9-to-4-pin cables; and the original FireWire cables which feature the 6-to-6-pin and 6-to­4-pin cables.
Your LaCie Big Disk Extreme+
FireWire 800 Cable and Cable End
FireWire 400 Cable and Cable End
iLink/DV Cable and Cable End (Sold separately)
For more information on the differences between the Big Disk Extreme+’s interfaces, see chapter 4.2. In-
terface Comparison.
FireWire icon iLink icon DV icon
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LaCie Big Disk Extreme+
Triple Interface
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Your LaCie Big Disk Extreme+
USB is a serial input/output technology for connect­ing peripheral devices to a computer or to each other. Hi-Speed USB 2.0 is the latest implementation of this standard, and it provides the necessary bandwidth and data transfer rates to support high speed devices such as hard drives, CD/DVD drives and digital cameras.
Please see page 35, USB Questions And Answers for more information on USB’s uses and capabilities.
Hi-Speed USB 2.0■
Hi-Speed USB 2.0 Benefits
Backwards compatibility: Hi-Speed USB 2.0 works with the original USB specifications.
Hot-swappable: no need to shut down or restart your computer when adding or removing de­vices.
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USB 2.0 icon USB 1.1 icon
USB Icons
ese icons will help you easily identify the USB interfaces. ey appear on USB cables and next to the USB port connectors on certain computers.
USB 2.0 Cables
Your LaCie drive is shipped with a Hi-Speed USB
2.0 cable, to ensure maximum data transfer performance when connected to a Hi-Speed USB 2.0 port. e cable will also work when connected to a USB port, but drive performance will be limited to USB 1.1 transfer rates.
USB 2.0 Cable and Cable End
For more information on the differences between the Big Disk Extreme+’s interfaces, see chapter 4.2. In-
terface Comparison.
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LaCie Big Disk Extreme+
Triple Interface
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3. Installing Your LaCie Big Disk Extreme+
ere are two parts to connecting and turning on your LaCie Big Disk Extreme+: 1) connect the power supply to the drive and to an outlet, and 2) connecting an interface cable to the drive and to your computer. In about five minutes, you should be able to access your new hard drive to back up data and to transfer files be­tween computers and other peripherals.
anks to its support of four different interfaces and its support of both the Mac and Windows operating system, the LaCie Big Disk Extreme+ gives you many connectivity options. ese steps are divided into sec­tions by operating system (Mac or Windows) and the type of interface cable (FireWire 800, FireWire 400, and Hi-Speed USB 2.0).
is chapter also has helpful information about con­necting digital video cameras to the LaCie drive, con­necting multiple devices and special steps that need to be followed when disconnecting the drive or switching between the different interfaces.
Installing Your LaCie Hard Drive
Step 1 Connecting the Power Supply Page 14
Step 2 Connecting the USB Cable Page 15
Connecting the FireWire 400 Cable Page 16
Connecting the FireWire 800 Cable Page 17
Connecting Multiple Devices Page 18
CAUTION: Your LaCie Big Disk Extreme+ re-
lies on its aluminum alloy casing to help dissipate
heat. Make sure to place your drive in a well ven-
tilated space, do not block the ventilation outlet on
the back of the drive and keep the area in front of
the drive unobstructed to allow for proper airflow.
IMPORTANT INFO: You cannot have the
FireWire and USB interfaces connected at the same time. If you would like to switch between interfaces, you must follow the steps on page 19,
Switching Interfaces.
TECHNICAL NOTE: If you plan to use your
drive in a cross-platform (Mac/Windows) environ­ment, consider reformatting the drive to the MS­DOS (also known as FAT 32) File System format. See page 28 for more details.
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LaCie Big Disk Extreme+
Triple Interface
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Connect Cable A to your LaCie Drive.
Connect Cable B to the Power supply brick (C).
Connect Cable B to a surge protector or wall outlet.
1.
2.
3.
On the back of the drive, turn on the drive by flipping the power switch to ON or AUTO (drive powers on/hibernates automatically).
4.
3.1. Connecting the Power Supply
e power supply kit is composed of two cables: one cable (A) connects to the LaCie drive; and the other cable (B) connects to a power outlet, such as a wall out­let or a surge protector.
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CAUTION:
Only use the AC adapter supplied with your spe­cific LaCie drive. Do not use a power supply from another LaCie drive or another manufacturer. Us­ing any other power cable or power supply may cause damage to the device and void your war­ranty.
Always remove the AC adapter before transport­ing your LaCie drive. Failure to remove the adapt­er may result in damage to your drive and will void your warranty.
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TECHNICAL NOTE:
On/Off/Auto Power Switch:
e AUTO position allows the drive to be pow­ered on and off automatically with your computer (works with USB and FireWire connection only). If the system’s power fan supports it, the LaCie Big Disk Extreme+ will spin down while in the power save mode. e Big Disk Extreme+ will then take several seconds to spin up to full power. Use this position when energy efficiency and quiet drive operation are priorities.
e ON position is ideal for network configura­tions and allows quick access to your data.
e OFF position isolates your hard drive from incorrect operation, protecting your data when your Big Disk Extreme+ is not in use.
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Installing Your LaCie Hard Drive
A
B
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LaCie Big Disk Extreme+
Triple Interface
page 15
Installing Your LaCie Hard Drive
3.2.a. Connecting the USB Cable
Connect the Power supply cable (page 14) and turn on the LaCie Big Disk Extreme+ by flipping the power switch to ON or AUTO (drive powers on/hi­bernates automatically).
Connect the Hi-Speed USB 2.0 cable into the Hi­Speed USB 2.0 port on the back of the LaCie Big Disk Extreme+ (A).
Attach the other end of the interface cable to an available USB port on your computer (B).
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4 .Windows Users:
You must format the drive before it will mount in your My Computer folder. See page 29, Formatting
and Partitioning Your LaCie Big Disk Extreme+, for
more details.
Mac Users:
e drive is pre-formatted for Mac use and should appear on your desktop.
TeChNICAl NOTe: To achieve Hi-Speed
USB 2.0 transfer rates, you have to be connected to a Hi-Speed USB 2.0 port on your computer. Otherwise, you will be limited to USB 1.1 data transfer rates.
A
B
TeChNICAl NOTe: For more information on
USB connections, see the following pages:
Page 11, Cables and Connectors
Page 35, USB Questions & Answers
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LaCie Big Disk Extreme+
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page 16
Installing Your LaCie Hard Drive
3.2.b. Connecting the FireWire 400 Cable
Connect the power supply cable (page 14) and turn on the LaCie Big Disk Extreme+ by flipping the power switch to ON or AUTO (drive powers on/hi­bernates automatically).
Connect the FireWire 400 cable into the FireWire 400 port on the back of the LaCie Big Disk Extreme+ (A).
Attach the other end of the interface cable to an available FireWire 400 port on your computer (B).
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TeChNICAl NOTe: For more information on
FireWire connections, see the following pages:
Page 11, Cables and Connectors
Page 33, FireWire Questions & Answers
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TeChNICAl NOTe: For information on
daisy-chaining using the FireWire interface, see page 18, Connecting Multiple Devices.
4 .Windows Users:
You must format the drive before it will mount in your My Computer folder. See page 29, Formatting
and Partitioning Your LaCie Big Disk Extreme+, for
more details.
Mac Users:
e drive is pre-formatted for Mac use and should appear on your desktop.
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LaCie Big Disk Extreme+
Triple Interface
page 17
Installing Your LaCie Hard Drive
3.2.c. Connecting the FireWire 800 Cable
Connect the power supply cable (page 14) and turn on the LaCie Big Disk Extreme+ by flipping the power switch to ON or AUTO (drive powers on/hi­bernates automatically).
Connect the FireWire 800 cable into the FireWire 800 port on the back of the LaCie Big Disk Extreme+ (A).
Attach the other end of the interface cable to an available FireWire 800 port on your computer (B).
1.
2.
3.
off
auto
on
FW4OO
USB 2.O
FW8OO
FW8OO
A
B
TeChNICAl NOTe: For information on
daisy-chaining using the FireWire interface, see page 18, Connecting Multiple Devices.
4 .Windows Users:
You must format the drive before it will mount in your My Computer folder. See page 29, Formatting
and Partitioning Your LaCie Big Disk Extreme+, for
more details.
Mac Users:
e drive is pre-formatted for Mac use and should appear on your desktop.
TeChNICAl NOTe: For more information on
FireWire connections, see the following pages:
Page 12, Cables and Connectors
Page 35, FireWire Questions & Answers
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•
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Installing Your LaCie Hard Drive
3.3. Connecting Multiple Devices
With both FireWire 400 and FireWire 800 interfac­es, it is possible to connect another hard drive or digital video camera directly to the LaCie Big Disk Extreme+ (this connection is called “daisy-chaining”).
To daisy-chain devices, you must be using the same interface (FireWire). Your computer will not recognize the daisy-chained device if the interfaces are mixed, i.e. a FireWire device attached to a drive that is connected to the computer via the Hi-Speed USB 2.0 interface.
1. Connect your LaCie Big Disk Extreme+’s power
supply and host computer interface by following the steps on page 14 and on 16 (FireWire 400) or 17 (FireWire 800) (A/B).
2. To attach a digital video camera*:
a. Using the iLink/DV cable (sold separately), con-
nect the 4-pin end of the cable to the 4-pin port on your digital camera.
b. Connect the 6-pin end of the iLink/DV cable to
the 6-pin FireWire port on the back of the LaCie Hard drive (C).
To attach a FireWire peripheral:
a. Connect the FireWire 400 or 800 cable into
an available FireWire 400 or 800 port on your FireWire peripheral.
b. Attach the other end of the FireWire 400 or 800
cable to an available FireWire 400 or 800 port on the LaCie Big Disk Extreme+ (C).
3. e digital camera should now appear under My
Computer (Windows users) or on the desktop (Mac users).
off
auto
on
FW4OO
USB 2.O
FW8OO
FW8OO
A
B
IMPORTANT INFO: You can not have the
FireWire and USB interfaces connected at the same time. If you would like to switch between interfaces, you must follow the steps on page 19,
Switching Interfaces.
Daisy-Chain Configurations■
FireWire 400 device connected directly to the LaCie Big Disk Extreme+, which is connected to the computer via the FireWire 800 port.
iLink/DV device connected directly to the LaCie Big Disk Extreme+, which is connected to the computer via the FireWire 800 port.
FireWire 800 device connected directly to the LaCie Big Disk Extreme+, which is connected to the computer via the FireWire 800 port.
•
•
•
TECHNICAL NOTE: When you daisy-chain
using a mix of interfaces (FireWire 400 and FireWire 800) the resultant speed will be limited to the lowest common denominator (FireWire 400 speeds).
* Some cameras do not support this configuration or may downgrade your LaCie Big Disk Extreme+’s performance
C
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Installing Your LaCie Hard Drive
3.4. Disconnecting Your LaCie Big Disk Extreme+
FireWire and USB external devices feature “plug & play” connectivity, which means that your drive can be connected and disconnected while the computer is run­ning. To prevent failures, however, it is important you follow these steps when disconnecting your LaCie Big Disk Extreme+.
Windows Users■
From the System Tray (located in the lower right-hand side of your screen), click the Eject icon (a small green arrow over a hardware im­age).
A message will appear, detailing the devices that the Eject icon controls, i.e. “Safely remove...”. Click on this prompt.
You will be then given this message: “Safe to Remove Hardware” (or similar). It is now safe to disconnect the device.
1.
2.
3.
Mac Users■
Drag the hard drive icon to the trash.
When the icon disappears from the desktop, the drive can be disconnected.
1.
2.
3.5. Switching Interfaces
FireWire and USB external devices feature “plug & play” connectivity, which means that your drive can be connected and disconnected while the computer is running. To prevent failures, however, it is important to unmount your drive before switching interfaces. See chapter 3.4. Disconnecting Your LaCie Big Disk Ex-
treme+, for the unmounting procedure.
TECHNICAL NOTE: Windows Vista Users:
Your operating system may be configured to al­low FireWire devices to be disconnected without following this procedure. LaCie recommends that you disable this feature. See section 7, Trouble-
shooting or the Windows Vista user manual for
more information.
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3.6. LaCie Shortcut Button
e LaCie Shortcut Button allows you to use your LaCie hard drive to perform a variety of automated tasks on your computer. Instantly back up your work files with EMC® Retrospect® Express, open a family budget spreadsheet, or launch your most commonly­used applications simply by pushing the blue button on the front of your drive.
LaCie Shortcut Button will help you to customize the Button to perform the action of your choice. Setup is easy – just install the software and push the Button on your LaCie hard drive to set up the button action.
TECHNICAL NOTE: eSATA bus is not com-
patible with LaCie Shortcut Button. To use LaCie Shortcut Button, connect your LaCie hard drive to your computer via USB or FireWire.
3.6.1. Software Installation■
To install LaCie Shortcut Button and EMC Retrospect Express:
Insert the installation CD into your computer’s CD-ROM drive.
Double-click the CD icon.
Follow the on-screen instructions.
1.
2.
3.
TECHNICAL NOTE: EMC Retrospect Ex-
press and LaCie Shorcut Button must be unin­stalled separately. Uninstalling EMC Retrospect Express does not uninstall LaCie Shortcut But­ton.
Mac Users
EMC Retrospect Express is installed in the Applications folder.
LaCie Shortcut Button appears in System Preferences (see section 3.6.3, Changing But-
ton Settings).
❖
❖
Windows Users
EMC Retrospect Express is installed in C:/Program Files.
LaCie Shortcut Button appears in the Control Panel (see section 3.6.3, Changing Button Set-
tings).
❖
❖
IMPORTANT INFO: For instructions on us-
ing EMC Retrospect Express, please see the EMC Retrospect Express user manual, installed with the
application.
LaCie Shortcut Button
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You can set up the Button to automatically back up data from your computer to your LaCie hard drive or to perform a custom action.
Make sure your LaCie hard drive is connected to your computer and turned on and then push the button on the front of the drive. e LaCie Shortcut Button Welcome screen appears. Click OK.
e LaCie Shortcut Button main window opens. See Fig. 3.6.2.A (Mac) and 3.6.2.B (Windows).
1.
2.
Fig. 3.6.2.A
IMPORTANT INFO: Pushing the button
launches setup only once. After setup, pushing the button will launch the action you specify in setup.
Mac Interface■
Fig. 3.6.2.B
Windows Interface■
Drive List – Displays all compatible LaCie drives currently connected to your computer.
Settings and Information – Displays and modi­fies LaCie Shortcut Button preferences for the se­lected drive. Also displays drive information.
Show in system tray – Check this box to display the LaCie Shortcut Button icon in the system tray (Windows only).
3.6.2. Setup■
LaCie Shortcut Button
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Select the drive you want to modify from the drive list.
“EMC Retrospect Express” is selected by default. Click OK. See A in Fig. 3.6.2.C and 3.6.2.D.
EMC Retrospect Express launches. Use EMC Ret­rospect Express to make settings for the backup you want to perform each time you push the LaCie But­ton.
After you have configured EMC Retrospect Ex­press, each time you push the Button, EMC Retrospect Express will automatically perform the backup opera­tion specified in setup. To change the backup operation, launch EMC Retrospect Express and change settings.
3.
4.
5.
Select the drive you want to modify from the drive list.
To use a custom action, click the “Please choose a custom action...” radio button. See B in Fig. 3.6.2.C and 3.6.2.D.
Click the Choose... button and navigate to the ap­plication, document or script you want to launch with the Button. Click Open.
A new icon and name are displayed for the selected application, document or script. Click Apply. Click OK.
3.
4.
5.
6.
Set up EMC Retrospect Express■
Set up a Custom Action■
Select the drive you want to modify from the drive list.
To disable the Button for this drive, select “No ac­tion.” See C in Fig. 3.6.2.C amd 3.6.2. D.
Windows users, if the system tray icon is activated, the alert in Fig. 3.6.2.E will appear when the button is pushed.
3.
4.
Disable the Button■
Fig. 3.6.2.C
Fig. 3.6.2.D
Fig. 3.6.2.E
IMPORTANT INFO: Please consult the EMC
Retrospect Express user manual for informations on creating and modifying backups.
LaCie Shortcut Button
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To change the action assigned to a Button, open
LaCie Shortcut Button by clicking on the LaCie Short­cut Button icon in System Preferences (Apple Menu > System Preferences…). See Fig. 3.6.3.A.
Select the Settings tab and follow the instructions in section 3.6.2 beginning with step 3 of the type of action you want to activate.
Fig. 3.6.3.A
Mac Users■
Windows Users■
To change the action assigned to a Button, open LaCie Shortcut Button by clicking on the LaCie Short­cut Button icon in the Control Panel (Start > Settings > Control Panel). See Fig. 3.6.3.B.
Select the Settings tab and follow the instructions in section 3.6.2 beginning with step 3 of the type of action you want to activate.
Fig. 3.6.3.B
3.6.3. Changing Button Settings■
LaCie Shortcut Button
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At launch, LaCie Shortcut Button will search for LaCie Shortcut Button-compatible drives and display them in the drive list. See A in Fig. 3.6.4.A (Mac) and
3.6.4.B (Windows).
If no drives can be detected on the USB or FireWire bus, the list will display “No drives connected.” See B in Fig. 3.6.4.A (Mac) and 3.6.4.B (Windows). Check your drive’s connections and make sure it is turned on. If the problem persists, see section 4, Troubleshooting.
Fig. 3.6.4.BFig. 3.6.4.A
3.6.4. Drive Detection■
LaCie Shortcut Button
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Fig. 3.6.4.C
Windows Connection Alerts■
Windows Users Only:
e LaCie Shortcut Button icon in the system tray displays a connection message when a button-enabled LaCie drive is connected or disconnected from the computer. See Fig. 3.6.4.C.
To remove the LaCie Shortcut Button icon from the system tray, uncheck the “Show in system tray” check box on the LaCie Shortcut Button main window. See Fig. 3.6.4.D.
Fig. 3.6.4.D
LaCie Shortcut Button
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e Information tab of LaCie Shortcut Button dis­plays basic details of the drive selected in the drive list. Items on the Information tab are not editable. See Fig.
3.6.5.A (Mac) and 3.6.5.B (Windows).
Fig. 3.6.5.A
e software version number of the LaCie Shortcut Button is displayed below the drive list. To search for
new updates, go to www.lacie.com/support.
Fig. 3.6.6
Fig. 3.6.5.B
3.6.5. Information■
3.6.6. Updates■
LaCie Shortcut Button
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Problem Solution
Drive is connected, but “No drives connected” message appears in the drive list.
Check both ends of the FireWire or USB cable to make sure they are fully seated in their respective ports. Try disconnecting the cables, waiting 10 seconds, and then reconnecting them. If the drive is still not recognized, restart your computer and try again.
Nothing happens when the button is pushed.
Make sure the drive is connected to your computer. See above.
Launch LaCie Shortcut Button from System Preferences.
Make sure the drive appears in the drive list.
Make sure that the “No action” button is off. If it is on, select the EMC Retrospect Express action or a custom action.
❖
❖
“e action [“action name”] can’t be launched” error message when the button is pushed.
If the application, document or script you defined as the custom action has been moved from its location at the time you defined the action, LaCie Shortcut Button will not be able to locate or launch it. Either redefine the action by clicking Choose... to select the applica­tion, document or script in its new location or return it to its original location.
Problem Solution
Drive is connected, but “No drives connected” message appears in the drive list.
Check both ends of the FireWire or USB cable to make sure they are fully seated in their respective ports. Try disconnecting the cables, waiting 10 seconds, and then reconnecting them. If the drive is still not recognized, restart your computer and try again.
Nothing happens when the button is pushed.
Make sure the drive is connected to your computer. See above.
Launch the LaCie Shortcut Button by double-clicking on the LaCie Shortcut Button system tray icon or from Control Panel > LaCie Shortcut Button.
Make sure the drive appears in the drive list.
Make sure that the “No action” button is off. If it is on, select the EMC Retrospect Express action or a custom action.
❖
❖
“File not found. Renew custom action selection.” error message when the button is pushed.
If the application, document or script you defined as the custom action has been moved from its location at the time you defined the action, LaCie Shortcut Button will not be able to locate or launch it. Redefine the action by clicking Choose... to select the application, document or script in its new location.
3.6.7. Troubleshooting – Mac■
3.6.8. Troubleshooting – Windows■
LaCie Shortcut Button
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Helpful Information
Your LaCie Big Disk Extreme+ is formatted in HFS+. is is the most efficient format for use with your Mac. If you would like to share this hard drive with PC users, you will have to reformat your LaCie Big Disk Extreme+.
What is Formatting?
Formatting a disk consists of the following: the op­erating system erases all of the bookkeeping informa­tion on the disk, tests the disk to make sure that all of the sectors are reliable, marks bad sectors (i.e., those that are scratched) and creates internal address tables that it later uses to locate information.
File System Formats
ere are essentially three different file system for­mats: NTFS, FAT 32, and Mac OS Extended (HFS+). See the following chart for more information.
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■
Partitioning Your LaCie Big Disk Extreme+
After you’ve formatted the drive, you will have the opportunity to divide the hard drive into sections, called partitions. A partition is a section of the hard drive’s storage capacity that is created to contain files and data. For instance, you could create three partitions on your drive: one partition for your Office documents, one for your backup, and one for your multimedia files.v
■
4. Helpful Information
TECHNICAL NOTE: FAT 32 is recommended
for sharing a hard drive with Windows 2000, Win­dows XP and Windows Vista and Mac OS users. However keep in mind that the FAT 32 format will slow down your hard drive and single file size is limited to 4 GB.
Use NTFS if... Use HFS+ if...
...you will be using the drive only under Windows 2000 or Win­dows XP (performance will generally be greater when compared to FAT 32). is file system is compatible in read only mode with Mac OS 10.3 and higher.
...you will be using the drive on Macs only; performance will generally be greater when compared to FAT 32. is file system is NOT compatible with Windows OS.
Use FAT 32 if...
For more information, please refer to page 29, Formatting And
Partitioning Your LaCie Hard Drive.
...you will be using your drive between both Windows and Mac
10.x; or sharing the drive between Windows 2000, Windows XP, and Windows Vista. Maximum single file size: 4GB.
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Helpful Information
4.1. Formatting and Partitioning
Once you have setup your LaCie Big Disk Extreme+,
you can reformat it to suit your needs.
Windows Users■
Disk management utility
Disk management utility
Windows 2000, Windows XP and Windows Vista – Use the Disk Management Utility, which is native to the operating system.
Formatting Using Windows 2000, Windows XP and Windows Vista
e process of formatting a drive on a computer running Windows 2000, Windows XP or Windows Vista consists of two steps: (1) installing a signature on the drive, and (2) formatting the drive. ese steps will erase anything that is on the disk.
Connect the drive to the computer via the interface port.
Right click My Computer and click Manage.
From the Computer Management window, select Disk Management (located below the Storage group).
If the Initialize and Convert Disk Wizard window appears, click Cancel.
Windows will list the hard drives that are installed on the system. Locate the drive that is represented by the icon. Right click the icon and select Initialize.
In the box to the right that says Unallocated, right click and select New Partition...
In the first page of the New Partition Wizard, click
Next.
1.
2.
3.
4.
5.
6.
7.
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Helpful Information
8. Click Next.
9. Click Next.
10. Click Next.
11. Click Next.
12. In this window, you have the option of selecting the
Quick Format option. is allows a much faster
format; however, this will disallow Disk Manage-
ment to check the drive for errors (recommended).
Click Next.
IMPORTANT INFO: Please refer to page 28,
Helpful Information, for a more detailed compari-
son of the various file system formats.
Disk management utility
Disk management utility (drive ready for use)
13. Click Finish to begin the format process.
14. Your drive is ready for use and should now appear in
your My Computer.
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Helpful Information
Connect the drive to the computer via one of its in­terfaces and turn on the drive by pressing the blue button.
Go to the Menu Bar, and open Go.
From the Go menu, click on Applications.
In the Applications menu, open the Utilities folder, and then double-click Disk Utility from the Utilities folder.
e Disk Utility window will open. In the left side of the window will be a list of the available hard disk drives. You should see a volume that represents your internal hard drive, and one labeled LaCie Hard Drive.
From the Volume Scheme: button, choose the num­ber of partitions you want to divide the drive into by clicking on the pull down menu starting with Cur- rent (Mac OS 10.x gives you the option of dividing the drive into at most 8 partitions). You can custom­ize the size of the partitions by using the slide bar between the partitions in the Volume Scheme: area.
In the Volume Information section, create a name for each partition, choose the volume format (Mac OS Extended, Mac OS Standard or UNIX File Sys­tem) and the volume size.
Once you have finalized the volume format, number of partitions, size and options, click OK. e follow­ing message will appear: Warning! Saving the new
volume will erase all existing volumes. is can NOT be undone. Are you sure you want to do that?
Click Partition to continue.
Mac OS 10.x will automatically setup the disk with the partitions and volume format you selected, and your new drive will be available for use.
1.
2.
3.
4.
5.
6.
7.
8.
9.
Mac Users■
Mac OS 10.x will use the Apple Disk Utility appli­cation, which is native to the operating system.
Formatting Using Mac OS 10.x
IMPORTANT INFO: Following these
steps will erase anything that is on the hard drive. erefore, if you have information that you want to protect or continue to use, back­up this information before performing these steps.
Disk management utility (Mac)
IMPORTANT INFO: Please refer to
page 28, Helpful Information, for a more de­tailed comparison of the various file system formats.
IMPORTANT INFO: Apple recom-
mends that unless you have a specific reason to use the UNIX File System (UFS), you should use the Mac OS Extended format since it provides a more familiar experience to Macintosh users.
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Helpful Information
4.2. Interface Comparisons
Deciding which interface to use, whether it be Hi­Speed USB 2.0, FireWire 400 or FireWire 800 can be a complicated decision. Depending on the interfaces your computer has, your decision should be based on the following:
Computer With Hi-Speed USB 2.0, FireWire 400 And FireWire 800 Ports
If your computer is equipped with these three interfaces, you have several options to consider. e key decision in this
equation is, again, speed. FireWire 800 effectively offers twice the bandwidth of both Hi-Speed USB 2.0 and FireWire
400. So, if you are running bandwidth-intensive applications, such as digital audio, video or graphics, FireWire 800 is your clear choice.
Computer With Hi-Speed USB 2.0 and FireWire 400 Ports
If your computer is equipped with a Hi-Speed USB 2.0 port and a FireWire port, you will get noticeably better perfor­mance by using the FireWire connection. Compared to Hi-Speed USB 2.0, FireWire has higher sustained data transfer rates, a feature especially important for audio and video editors. Also, Hi-Speed USB 2.0 will not allow you to daisy-chain multiple hard drives to your computer.
Computer With only USB 1.1 Ports
If your computer is only equipped with a USB port, your decision is fairly simple: connect via the USB cable provided with your drive. Hi-Speed USB 2.0 is backward compatible and can be used in USB 1.1 ports. Again, you will be limited to USB 1.1 speeds and performance.
Another alternative is to purchase a FireWire 400, FireWire 800 or Hi-Speed USB 2.0 host adapter card that you would install into a PCI, PCI-X or PCI-Ex­press slot on your computer, thereby allowing your com­puter to take advantage of the performances that these interfaces have to offer. Contact your LaCie reseller or LaCie Customer Support for information about PCI, PC, PCI-X or PCI-Express Cards, or visit our website:
www.lacie.com.
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FireWire Questions & Answers
What Does IEEE 1394 Mean?
IEEE (the Institute of Electrical and Electronics Engineers) refers to the engineering corps that devel­oped the 1394th standard, defining the high-perfor­mance serial input/output (I/O) bus used to connect peripheral devices. ere are now two standards:
IEEE 1394a, which refers to the original standard adopted in 1995, and IEEE 1394b, which refers to the new standard, adopted in 2002.
What Is The Relationship Between IEEE 1394, FireWire, iLink And DV?
ese four names all refer to the same interface:
IEEE 1394 is the term commonly used in the com­puter industry.
FireWire is the brand name used by Apple.
iLink is the brand name used by Sony for both con­sumer electronics and personal computers.
DV is short for “Digital Video,” and is used as the logo for the interface on most video camcorders.
What Are The FireWire Interface Benefits?
e FireWire interface is a fast, cross-platform se­rial bus, and is ideal for digital audio, video and graphic applications that demand plenty of bandwidth. Both versions of FireWire offer Plug & Play connectivity, so all you have to do is plug in your drive and you’re ready to go. ey also allow up to 63 devices to be connect­ed via a single bus and offer peer-to-peer connectivity, enabling multiple computers and FireWire devices to be connected at the same time. FireWire also supports both isochronous and asynchronous capabilities, mean­ing that it can guarantee real-time data delivery, so there is no danger of inaccurately ordered or delayed frames.
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■
•
•
•
•
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What Is The Difference Between FireWire 400 And FireWire 800?
Essentially, the main difference between the two in­terfaces is speed. FireWire 800 effectively doubles the bandwidth of the original FireWire 400 interface. e new FireWire 800 interface offers truly impressive re­sults, with speeds up to 800Mb/s for a single bus, and even greater for several buses in RAID 0 configura­tions.
Other key advancements include the support of in­creased cabling distances and a newly enhanced arbitra­tion architecture.
Utilizing cables constructed of professional-grade glass optical fiber, when both devices are connected via a FireWire 800 hub, FireWire 800 can burst data across 100 meters of cable.
e new arbitration scheme greatly improves on the existing architecture by incorporating advanced 8B10B data encoding (based on codes used by Gigabit Ether­net and Fibre Channel), which reduces signal distortion, and also improves the arbitration time by prepping the arbitration while the current data packet is being sent, so that data is sent as soon as the current transmission is completed.
What Are The Ideal Uses For FireWire?
FireWire helped fuel a revolution for digital content creators, and was awarded a 2001 Primetime Emmy En­gineering Award by the Academy of Television Arts & Sciences for its contribution. Due to its high bandwidth and support of both isochronous and asynchronous data delivery, FireWire has found a very successful place in both the computer and consumer electronics industries. Whether connecting game consoles, personal video recorders, home stereo equipment, digital TVs, hard drives, CD/DVD-RW drives, printers, scanners, tape
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5. FireWire Questions & Answers
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FireWire Questions & Answers
drives or other digital hardware equipment, FireWire is well suited to handle all these requirements.
For those working with digital video, the new stan­dard will enable new bandwidth-intensive applications, such as multiple-stream, uncompressed, standard-defi­nition video.
Will FireWire 400 Devices Run Faster When Connected To A FireWire 800 Port?
Unfortunately, this is not the case. In order to at­tain FireWire 800 speeds, both the device and port have to be FireWire 800 enabled. For instance, an external hard drive with a FireWire 800 9-pin connection will only reach FireWire 800 transfer rates when it is con­nected to a FireWire 800 9-pin host bus adapter card via a properly certified FireWire 800 9-pin to 9-pin beta cable.
When a FireWire 400 device is connected to a FireWire 800 port, the FireWire 400 device will only operate at the original FireWire 400 speeds.
Will FireWire 800 Devices Work On FireWire 400 Ports And Vice Versa?
e new standard was designed to be backwards compatible, meaning that FireWire 800 devices will still operate via the original FireWire 400 port. However,
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to connect a FireWire 800 device to a FireWire 400 port, a specific adapter cable must be used. Two types of FireWire 400 ports exist: 6-pin and 4-pin. For FireWire 800 devices to work, they must be connected by placing the 9-pin end of the FireWire cable into the FireWire 800 port of the device, and the opposite 6-pin or 4-pin end into the FireWire 400 port.
e same holds true for FireWire 400 devices being connected to a FireWire 800 host port. e 4-pin or 6­pin end of the FireWire cable must be connected to the FireWire 400 port of the device, and the 9-pin end must be connected to the FireWire 800 port.
When FireWire 400 and FireWire 800 devices are mixed, all transfer rates revert to the original FireWire 400 speed.
What Do I Do If My Computer Does Not Have A FireWire Port?
Most computers manufactured today incorporate at least one FireWire port. If your computer does not have a native port, you can install one by adding a PCI or PCMCIA host bus adapter card. Please contact your computer supply specialist for a specific card that will work with your system.
For more information about PCI cards, please visit:
www.lacie.com/addons
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USB Questions & Answers
What Are The USB Interface Benefits?
Cross-platform: Use your USB peripherals on both Mac and Windows platforms.
“Hot Swappable”: No need to shut down or restart your computer when adding or removing a USB de­vice. Plug it in and it’s ready to use.
Automatic configuration: Once your device is con­nected, your computer recognizes the device and au­tomatically configures the necessary software.
Daisy-Chaining: with USB ports on your computer, you can connect up to 127 peripherals using hubs.
Easy Installation: One standardized port and plug combination makes it simple to connect.
What Is The Difference Between USB And Hi-Speed USB 2.0?
e main difference is speed. e original ver­sion of the interface is capable of throughput up to 12Mb/s. Hi-Speed USB 2.0 supports data speeds up to 480 Mb/s, making it 40 times faster than its predecessor. is increased bandwidth translates into higher perfor­mance in demanding applications requiring high trans­fer rates.
What Are The Ideal Uses For USB?
USB is perfect for more traditional connections such as keyboards, mice, joysticks and scanners. ese types of devices don’t require fast data transfer rates, and oper­ate very successfully at the slower speeds.
What Are The Ideal Applications For Hi-Speed USB 2.0?
Digital cameras, CD/DVD drives, hard drives and
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scanners will all benefit from the added bandwidth and performance gains of the new implementation of the USB standard. Hi-Speed USB 2.0 provides the neces­sary fast data transfer rates that today’s devices require, and combines the earlier specifications so older devices that operated under the original USB standards will still work with Hi-Speed USB 2.0.
Will USB Devices Run Faster When Con­nected To A Hi-Speed USB 2.0 Bus?
Unfortunately, no. e Hi-Speed USB 2.0 specifica­tion is specifically written to allow developers to design higher speed peripherals that can take advantage of the extra bandwidth. USB devices, though, will still operate at 12Mb/s at full-speed and 1.5Mb/s at low-speed on a Hi-Speed USB 2.0 bus. Even though USB devices won’t run any faster, they can work alongside Hi-Speed USB
2.0 devices on the same bus. However, if you plug in a Hi-Speed USB 2.0 device to a USB bus, the speed of the Hi-Speed USB 2.0 device will decrease to 12Mb/s.
What Is A USB Hub?
Technically, you can connect up to 127 devices to a single USB bus. For more than two devices, though, you must make new connections using a peripheral called a “hub.” A hub, which you hook up directly to a USB connector on your computer, usually has 4 or 7 output connections enabling you to connect the same number of peripherals. One of the hub’s main functions is to re­generate signals that lose strength as they are transmit­ted via the USB cable. By connecting yet another hub to a connector on the existing hub, you can then plug in a new set of peripherals etc, up to a maximum of 127.
Some hubs have no power supply and others are self-powered. When you choose a hub, opt for the self­powered variety, as they have their own AC adapter. e most powerful hubs provide 0.5A of power to each
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6. USB Questions & Answers
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USB Questions & Answers
port.
If you buy a hub, make sure that it supports per-port switching. is function prevents the entire chain of pe­ripherals from freezing up if one of them is not working properly or is down.
Will Hi-Speed USB 2.0 Devices Work On USB Hubs And Vice Versa?
You can use your Hi-Speed USB 2.0 devices with USB hubs, but the peripherals will be limited to USB performance levels.
ere are Hi-Speed USB 2.0 hubs that are able to communicate in three modes: high-speed (480Mb/s), full-speed (12Mb/s), and low-speed (1.5Mb/s). Hi­Speed USB 2.0 is backwards compatible, so you will be able to connect USB devices to Hi-Speed USB 2.0 hubs; however, the USB devices will still maintain their
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normal performance levels (i.e. 12 Mb/s).
In order to achieve the fast data transfer rates of Hi-
Speed USB 2.0, you must connect your Hi-Speed USB
2.0 device directly to a Hi-Speed USB 2.0 port on ei­ther a computer or hub.
For more information about the USB interface,
please visit: www.lacie.com/technologies
TeChNICAl NOTe:
Avoid using USB connectors found on certain pe­ripherals such as keyboards. ese are passive (or passthrough) connectors that lead to power loss and unstable operation.
Only use USB cables shorter than 5 meters (ap­proximately 15 feet). Using longer cables may cause the peripherals to malfunction due to exces­sive reduction in electrical signal strength.
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Troubleshooting
In the event that your LaCie Big Disk Extreme+ is not working correctly, please refer to the following check­list to find out where the problem is coming from. If you have gone through all of the points on the checklist and your drive is still not working correctly, please have a look at the FAQs that are regularly published on our website –
www.lacie.com.
One of these FAQs may provide an answer to your specific question. You can also visit the drivers pages, where the most recent software updates will be avail­able. If you need further assistance, please contact your LaCie reseller or LaCie Technical Support (see page 42,
Contacting Customer Support for details).
Manual Updates
LaCie is constantly striving to give you the most up-to-date, comprehensive User’s Manuals available on the market. It is our goal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your new device.
If your manual does not reflect the configurations of the product that you purchased, please check our web­site for the most current version available.
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7. Troubleshooting
Problem Question Answer
e drive is not recog­nized by the computer.
Does an icon for the drive appear on the desktop?
ere should be an icon for the LaCie drive on the desktop. If the drive does not appear, follow the rest of the Troubleshooting tips to isolate the problem.
Does your computer’s configuration meet the minimum system require­ments for use with this drive?
Check page 7, Minimum System Requirements for more informa- tion.
Is the drive’s power supply con­nected and turned on?
Make sure that the power supply is properly connected (see page 14, Connecting e Power Supply), that the drive has been turned on by pressing the On/Off/Auto button the back of the drive, and that the outlet the power supply is connected to is also turned on.
Did you follow the correct installa­tion steps for the specific interface and operating system.
Review the installation steps on pages 15-18, Connecting e
Interface Cable.
Are both ends of the FireWire, eSATA or USB cables firmly at­tached?
Check both ends of the FireWire or USB cables and make sure that they are fully seated in their respective ports. Try disconnecting the cables, waiting 10 seconds, and then reconnecting them. If the drive is still not recognized, restart your computer and try again.
7.1. Mac Users
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Troubleshooting
Problem Question Answer
e drive turns on and off when you turn your computer on and off (USB and FireWire connections only).
is is normal. Your drive has an autoswitching power feature, which means that if your drive is connected to your computer, turning the computer on will automatically turn the drive on. Likewise, turning the computer off will automatically turn the drive off. If you wish to power off the drive while it is connected to your computer, first make sure that your computer is not accessing the drive and then follow the steps in page 19, Disconnecting Your LaCie Big Disk Extreme+. After you have disconnected the drive, fkip the On/Off/Auto button on the back of the drive to turn the drive off.
e drive is not recog­nized by the computer.
Have the USB or FireWire driv­ers been installed correctly and enabled?
Open Apple System Profiler and click on the Devices and Vol- umes tab. If your device is not listed, recheck the cables and try the other troubleshooting tips listed here.
Is there a conflict with other device drivers or extensions?
Contact LaCie Technical Support for help.
Has the drive been formatted? Make sure that the drive has been formatted properly. Please see
pages 29, Formatting And Partitioning Your LaCie Big Disk Ex-
treme+ and 28, Helpful Information for more details.
Does your computer’s operating system support the file system?
Check your computer’s documentation and see pages 29, Format-
ting And Partitioning Your LaCie Big Disk Extreme+ and 28, Helpful Information for more information.
Error messages under Mac OS 10.x.
Did you get an “Error –50” message while copying to a FAT 32 volume?
When copying files or folders from Mac OS 10.x to a FAT 32 vol­ume, certain characters cannot be copied. ese characters include, but are not limited to: ? < > / \ : Check your files and folders to ensure that these types of characters are not being used.
Did you get an error message telling you that the drive has been discon­nected when coming out of sleep mode?
Simply ignore this message. e drive will remount to the desktop. LaCie drives conserve power by spinning down when you set your computer to sleep mode, and when the computer is “woken” from sleep, it does not give the drive enough time to spin-up from its sleep mode.
Are you having problems getting your FireWire device to be recog­nized?
If you are having problems with your FireWire connection under Mac OS 10.2.x, upgrade to the latest Mac OS version.
e drive is working slowly.
Are there other USB or FireWire devices connected to the same port or hub?
Disconnect any other USB or FireWire devices and see if the drive’s performance increases.
e drive is not run­ning noticeably faster when connected via Hi-Speed USB 2.0.
Are you operating in Mac OS 9.x? Apple does not support the Hi-Speed USB 2.0 standard under
Mac OS 9.x. You will be limited to the slower transfer rates of the original USB standard.
Are you operating in Mac OS 10.x? Apple has only recently begun incorporating native Hi-Speed USB
2.0 ports in their computers. To achieve Hi-Speed USB 2.0 transfer rates, you will need to add a Hi-Speed USB 2.0 PCI or PC card to your computer.
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Troubleshooting
Problem Question Answer
e drive is not run­ning noticeably faster when connected via Hi-Speed USB 2.0.
Is the drive connected to a USB port on your computer, or to a USB hub?
If your drive is connected to a USB port or hub, this is normal. A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0 performance levels when it is connected directly to a Hi-Speed USB 2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will operate at the slower USB transfer rates. For more information, please see page 35, USB Questions And Answers.
Is the drive connected to a Hi­Speed USB 2.0 port on your computer?
Check to see that the Hi-Speed USB 2.0 drivers for both your host bus adapter and device have been installed correctly. If in doubt, un-install the drivers and re-install them.
Does your computer or operating system support Hi-Speed USB 2.0?
See page 7, Minimum System Requirements.
System fan is not running.
Confirm the outlet is powered, verify power connections, and try an alternate power cable. e fan on the LaCie Big Disk Extreme+ does not run continuously; it is activated at certain temperatures.
Your drive may not have a fan. e LaCie Big Disk Extreme+ comes in different capacities, and only the highest capacities feature a drive fan.
Problem Question Answer
e drive is not recog­nized by the computer.
Has the drive been formatted? Make sure that the drive has been formatted properly. Please see
pages 29, Formatting And Partitioning Your LaCie Big Disk Ex-
treme+ and 28, Helpful Information for details.
Does your computer’s operating system support the file system?
Check your computer’s documentation and see pages 29, Format-
ting And Partitioning Your LaCie Big Disk Extreme+ and 28, Helpful Information for details.
Is there an icon for the drive in My Computer?
Go into My Computer and look for an icon and drive letter as­signed to the LaCie drive. If the drive does not appear, follow the rest of the Troubleshooting tips to isolate the problem.
Does your computer’s configuration meet the minimum system require­ments for use with this drive?
Check page 7, Minimum System Requirements for more informa- tion.
Is the drive’s power supply con­nected and turned on?
Make sure that the power supply is properly connected (see page 14, Connecting e Power Supply), that the drive has been turned on by flipping the On/Off/Auto button on the back of the drive, and that the outlet the power supply is connected to is also turned on.
Did you follow the correct installa­tion steps for the specific interface and operating system.
Review the installation steps on pages 15-18, Connecting e
Interface Cable.
7.2. Windows Users
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Troubleshooting
Problem Question Answer
e drive is not recog­nized by the computer.
Are both ends of the FireWire or USB cables firmly attached?
Check both ends of the FireWire or USB cables and make sure that they are fully seated in their respective ports. Try disconnecting the cables, waiting 10 seconds, and then reconnecting them. If the drive is still not recognized, restart your computer and try again.
Have the FireWire or USB driv­ers been installed correctly and enabled?
Windows 2000 Users: Go to Start Menu > Settings > Control Panel > System > Hard-
ware tab > Device Manager button > USB Controller or IEEE 1394 Controller. Click on the + sign next to the controller icon,
and you should see your device listed.
Windows XP Users: Go to Start Menu > Control Panel > Performance and Mainte-
nance > System > Hardware tab > Device Manager button > USB Controller or IEEE 1394 Controller. Click on the + sign next to
the controller icon, and you should see your device listed.
If you still can’t see your device, recheck the cables and try the other troubleshooting tips listed here.
Is there a conflict with other device drivers or extensions?
Contact LaCie Technical Support for help.
e drive turns on and off when you turn your computer on and off.
is is normal. Your drive has an autoswitching power feature, which means that if your drive is connected to your computer, turning the computer on will automatically turn the drive on. Likewise, turning the computer off will automatically turn the drive off. If you wish to power off the drive while it is connected to your computer, first make sure that your computer is not accessing the drive and then follow the steps page 19, Disconnecting Your LaCie Big Disk Extreme+. After you have disconnected the drive, flip the On/Off/ Auto button on the back of the drive to turn the drive off.
FireWire 800 does not work under Windows
2000.
Have you installed the Windows 2000 Service Pack 4?
In order to operate FireWire 800 devices under Windows 2000, the Service Pack 4 update must be installed. is is a free download offered on Microsoft’s website.
e drive is working slowly.
Are there other USB or FireWire devices connected to the same port or hub?
Disconnect any other USB or FireWire devices and see if the drive’s performance increases.
Is the drive connected via FireWire to a computer running Windows Vista?
Windows Vista includes a feature that allows you to disconnect your LaCie hard drive from your computer without using the “Safely Remove Hardware” icon in the task bar. is feature works by disabling write caching on the disk, which can reduce the per­formance of your drive.
Right-click on your LaCie hard drive in My Computer and se-
lect Properties.
Select the Policies tab.
Select Optimize for performance. You should notice an im-
provement in your drive’s performance. Follow the instructions
in section 3.4 to disconnect your drive from your computer.
1.
2.
3.
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Troubleshooting
v
Problem Question Answer
e drive is not run­ning noticeably faster when connected via Hi-Speed USB 2.0.
Is the drive connected to a USB port on your computer, or to a USB hub?
If your drive is connected to a USB port or hub, this is normal. A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0 performance levels when it is connected directly to a Hi-Speed USB 2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will operate at the slower USB transfer rates. For more information, please see page 35, USB Questions And Answers.
Is the drive connected to a Hi­Speed USB 2.0 port on your computer?
Check to see that the Hi-Speed USB 2.0 drivers for both your host bus adapter and device have been installed correctly. If in doubt, un-install the drivers and re-install them.
Does your computer or operating system support Hi-Speed USB 2.0?
See page 7, Minimum System Requirements.
Are you using a certified Hi-Speed USB 2.0 cable to connect your drive?
Ensure that the cable you are using has been properly certified. e Hi-Speed USB 2.0 cable that was shipped with your LaCie drive has been properly certified and tested to comply with USB standards.
Are you using Windows 98 SE or Windows Me?
ese systems are not supported; USB will not work with either Windows 98 SE or Windows Me.
System fan is not running.
Confirm the outlet is powered, verify power connections, and try an alternate power cable. e fan on the LaCie Big Disk Extreme+ does not run continuously; it is activated at certain temperatures.
Your drive may not have a fan. e LaCie Big Disk Extreme+ comes in different capacities, and only the highest capacities feature a drive fan.
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Contacting Customer Support
8. Contacting Customer Support
Read the User Manual and review the Troubleshoot­ing section.
Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are correctly and firmly at­tached.
If you have asked yourself all of the pertinent ques­tions in the troubleshooting checklist, and you still can’t get your LaCie drive to work properly, contact us via the contacts on page 43. Before contacting us, make sure
1.
2.
that you are in front of your computer and that you have the following information on hand:
Your LaCie drive’s serial number Operating system and version Computer brand and model Amount of memory installed Names of any other devices installed on your computer, including CD/DVD burners
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Before You Contact Technical Support■
Information to Include in Email Correspondence■
Information Where to Find Information
1. LaCie Big Disk Extreme+ serial number Located on a sticker at the back of drive or on the original packaging
2. LaCie Big Disk Extreme+ file format Mac users:
Select the Big Disk Extreme+ Hard Drive icon on the desktop and press Command + I, or press the Control key and choose Get Info.
Windows users: Right click the Big Disk Extreme+ Hard Drive icon and select Proper- ties.
3. Macintosh/PC model Mac users: Click on the Apple icon in the menu bar and select About this Mac.
Windows users: Right click My Computer and select Properties > General.
4. Operating system version
5. Processor speed
6. Computer memory
7. e brands and models of other internal and external
peripherals installed on my computer
Mac users: Click on the Apple icon in the finder bar and select About this Mac. Select More Info... e Apple System Profiler will launch and will list your internal and external peripherals.
Windows users: Right click My Computer and select Properties > Hardware.
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Contacting Customer Support
8.1. LaCie Technical Support Contacts
LaCie Asia, Singapore, and Hong Kong
Contact us at: http://www.lacie.com/asia/contact/
LaCie Australia
Contact us at: http://www.lacie.com/au/contact/
LaCie Belgium
Contact us at: http://www.lacie.com/be/contact/ (Français)
LaCie Canada
Contact us at: http://www.lacie.com/caen/contact/ (English)
LaCie Denmark
Contact us at: http://www.lacie.com/dk/contact
LaCie Finland
Contact us at: http://www.lacie.com/fi/contact/
LaCie France
Contact us at: http://www.lacie.com/fr/contact/
LaCie Germany
Contact us at: http://www.lacie.com/de/contact/
LaCie Italy
Contact us at: http://www.lacie.com/it/contact/
LaCie Japan
Contact us at: http://www.lacie.com/jp/contact/
LaCie Netherlands
Contact us at: http://www.lacie.com/nl/contact/
LaCie Norway
Contact us at: http://www.lacie.com/no/contact/
LaCie Spain
Contact us at: http://www.lacie.com/es/contact/
LaCie Sweden
Contact us at: http://www.lacie.com/se/contact
LaCie Switzerland
Contact us at: http://www.lacie.com/chfr/contact/ (Français)
LaCie United Kingdom
Contact us at: http://www.lacie.com/uk/contact/
LaCie Ireland
Contact us at: http://www.lacie.com/ie/contact/
LaCie USA
Contact us at: http://www.lacie.com/contact/
LaCie International
Contact us at: http://www.lacie.com/intl/contact/
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Warranty Information
9. Warranty Information
LaCie warrants your drive against any defect in ma­terial and workmanship, under normal use, for the peri­od designated on your warranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its option, repair or replace the defective drive. is warranty is void if:
e drive was operated/stored in abnormal use or maintenance conditions;
e drive is repaired, modified or altered, unless such repair, modification or alteration is expressly autho­rized in writing by LaCie;
e drive was subjected to abuse, neglect, lightning strike, electrical fault, improper packaging or acci­dent;
e drive was installed improperly;
e serial number of the drive is defaced or missing;
e broken part is a replacement part such as a pick­up tray, etc.
e tamper seal on the drive casing is broken.
LaCie and its suppliers accept no liability for any loss of data during the use of this device, or for any of the problems caused as a result.
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LaCie will not, under any circumstances, be liable for direct, special or consequential damages such as, but not limited to, damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconvenience caused by service interrup­tions.
Any loss, corruption or destruction of data while us­ing a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data.
Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive.
To obtain warranty service, call LaCie Techni­cal Support. You will be asked to provide your LaCie product’s serial number, and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty.
All drives returned to LaCie must be securely pack­aged in their original box and shipped with postage pre­paid.
ImpOrTANT INfO: Register online for free
technical support: www.lacie.com/register
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Glossary
Glossary
Asynchronous – Data transfer method where the data is transferred independently of other processes. With this transfer method, the intervals between transmissions can vary, and data can be resent if it is initially missed.
Backup – (1) e act of creating at least one additional copy of data onto a different (and safe) storage device from where it can be retrieved at a later time if needed. (2) A copy of a file, directory, or volume on a separate storage device from the original, for the purposes of re­trieval in case the original is erased, damaged, or de­stroyed.
Bit – e smallest measure of computerized data, either a 1 or a 0. Eight bits equal one byte, or one character.
Block – A very small section of the storage media com­prised of one or more sectors. A block is the smallest amount of space allocated on a drive for data storage. By default, a sector of data consists of 512 bytes.
Buffer – RAM cache that is faster than the data that is being delivered. Buffers are used so data may be stored and delivered to the receiving item as it is needed.
Bus – Electronic links that enable data to flow between the processor, RAM and extension cables (peripherals).
Byte – A sequence of adjacent binary digits, or bits, con­sidered as a unit, 8 bits in length. ere are 8 bits in 1 byte. See also MB (Megabyte) or GB (Gigabyte).
Cache, -ing – is is an area of electronic storage (usu­ally RAM) set aside to store frequently used data from electromechanical storage (hard drives, floppy disks, CD/DVD-ROM, tape cartridges, etc.) erefore, stor­ing frequently used data in RAM can enhance your system’s overall response to disk-intensive operations significantly.
Configuration – When talking about a PC, configu­ration is understood to be the sum of the internal and external components of the system, including memory,
disk drives, the keyboard, the video subsystem and other peripherals, such as the mouse, modem or printer. e configuration also implies software: the operating sys­tem and various device managers (drivers), as well as hardware settings and options set by the user via con­figuration files.
Controller – is is a component or an electronic card (referred to in this case as a “controller card,” such as PCI or PCMCIA cards) that enables a computer to communicate with or manage certain peripherals. e controller manages the operation of the peripheral asso­ciated with it, and links the PC bus to the peripheral via a ribbon cable inside the PC. An external controller is an expansion card which fills one of the free slots inside your PC and which enables a peripheral (CD-ROM drive, scanner or printer, for instance) to be connected to the computer.
Cross-platform – Term that refers to a device that is able to be operated by both Mac and Windows operat­ing systems.
Data Stream – e flow of data that accomplishes a task, usually related to moving data from storage to computer RAM or between storage devices.
Digital – Discrete information that can be broken down to zero or one bits.
Driver (peripheral manager) – A software component that enables the computer system to communicate with a peripheral. Most peripherals will not operate correctly – if at all – if the appropriate drivers are not installed on the system.
File System – Links the physical map of a disc to its logical structure. anks to the file system, users and computers can easily display path, directories and files recorded onto the disc.
Firmware – Permanent or semi-permanent instructions
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Glossary
and data programmed directly into the circuitry of a programmable read-only memory or an electronically­erasable, programmable read-only memory chip. Used for controlling the operation of the computer or tape drive. Distinct from the software, which is stored in ran­dom access memory and can be altered.
Folder – A list created on a disk to store files. Creating folders and sub-folders enables you to organize the stor­age of your files in a logical, hierarchical manner so that you can find and manage them more easily.
Format, -ting, -ted – is is a process where a device is prepared to record data. In this process, the hard disk writes special information onto its own recording sur­faces into areas (blocks) that are ready to accept user data. Since this operation causes all current user data stored on the hard disk to be lost, this is an infrequent operation that usually only happens at the factory that created the hard disk. It is unusual for something to happen to a hard disk that requires the end-user to ini­tially perform this operation.
GB (GigaByte) – is value is normally associated with data storage capacity. Basically, it means a thousand mil­lion or a billion bytes. In fact, it equals 1,073,741,824 bytes (or 1,024 x 1,024 x 1,024).
Hardware – Physical components of a computer sys­tem, including the computer itself and peripherals such as printers, modems, mice, etc.
Host Bus Adapter (HBA) – A printed circuit board that installs in a standard microcomputer and an inter­face between the device controller and the computer. Also called a controller.
Initialize, -ed, Initialization – After a hard drive (or other storage device) is formatted and partitioned, some special data needs to be written to it that helps the Mac and Windows create files and save data. e process is called initialization. is process, like formatting, causes all user data on the storage device to be lost.
Interface – e protocol data transmitters, data receiv­ers, logic and wiring that link one piece of computer
equipment to another, such as a hard drive to an adapter or an adapter to a system bus. Protocol means a set of rules for operating the physical interface, such as: do not read or write before the drive is ready.
I/O (Input/Output) – Refers to an operation, program or device whose purpose is to enter data into or to ex­tract data from a computer.
Isochronous – Data transfer method that ensures that data flows continuously and at a steady rate. ese trans­fers provide guaranteed transmission opportunities at defined intervals.
Kb (Kilobit) – Equivalent to 1,000 bits.
Kb/s – Kilobits per second. 480Kb/s is equal to 60KB/
s.
KB/s – Kilobytes per second. A means of measuring throughput.
Mb (Megabit) – Equivalent to 1,000,000 bits.
Mb/s – Megabits per second. A means of measuring
throughput. 480Mb/s is equal to 60MB/s.
MB/s – Megabytes per second. A means of measuring throughput.
Media – e material or device used to store informa­tion in a storage subsystem, such as a tape cartridge, CD, DVD or disk drive.
Operating System (OS) – Software that controls the assignment and use of hardware resources such as mem­ory, processor time, disk space and peripherals. An op­erating system is the basis on which software (applica­tions) run. Windows, Mac OS and UNIX are among the most common.
Overwrite – To write data on top of existing data thus erasing the original data.
Partition, -ing – After formatting, the hard drive is not yet ready to store files. It must be divided into sections that will contain special information required for a Mac or PC to operate and other sections that will contain the files. is process of dividing up the hard drive is called
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Glossary
partitioning. A partition is just one section of the hard drive that will contain either special data put there by Silverlining or other files and data.
Peripheral – A generic term applied to printers, scan­ners, mice, keyboards, serial ports, graphics cords, disk drives and other computer subsystems. is type of pe­ripheral often relies on its own control software, known as a peripheral driver.
Port, hardware – A connection component (SCSI port, for example) that enables a microprocessor to commu­nicate with a compatible peripheral.
Port, software – A memory address that identifies the physical circuit used to transfer information between a microprocessor and a peripheral.
RAM (Random Access Memory) – Generally referred to as a computer’s “memory.” An integrated circuit memory chip that allows information to be stored and retrieved by a microprocessor or controller. e infor­mation can be stored or accessed in any order, and all storage locations are equally accessible.
Seek Time – e amount of time (in thousandths of a second, or milliseconds) that it takes a hard drive’s read/ write head to move to a specific location on the disk. Average seek, then, is the average of a large number of random samplings all over the disk. Seek time is CPU independent, meaning that seek time is the same for a disk drive, whether it is attached to a computer or not.
Software – In a nutshell, software is a set of instruc­tions for the computer. A set of instructions to per­form a particular task is called a program. ere are two main types of software: system software (an operating system such as Mac OS or Windows) which controls the operation of the computer and application software
(programs such as Word or Excel) which enable users to perform tasks such as word processing, spreadsheet creation, graphics, etc.
Storage – In computers, any equipment in which infor­mation may be kept. PCs generally use disk units and other external storage media (diskettes, CD-ROMs, magnetic disks, etc.) for permanent storage of informa­tion.
Striping – Spreading data evenly over multiple disk drives to enhance performance. Data striping can be performed on a bit, byte or block basis for optimum ap­plication performance.
Transfer Rate – e rate at which the drive sends and receives data from the controller. Transfer rates for read­ing data from the disk drive may not be the same as the transfer rate for writing data to the disk drive. Transfer rates are CPU dependent, meaning that regardless of how great a transfer rate your drive is capable of, the actual transfer rate can only be as fast as the slowest of your hard drive and computer.
Volume – A desktop mountable storage area, may be a partition of a hard drive, a removable disk or a cartridge. Typically measured in Megabytes or Gigabytes.
Utility – Software designed to perform maintenance tasks on the system or its components. Examples in­clude backup programs, programs to retrieve files and data on disk, programs for preparing (or formatting) a disk or and resource editors.
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