LABS AMPLIFI User Manual

USER GUIDE

HOME WI-FI PERFECTED

™

AmpliFi™ Home Wi-Fi System

Table of Contents

Chapter 1: Getting Started ............................................1

Introduction .......................................................................1

Installation ......................................................................... 1

Touchscreen of the Router .......................................................... 4

Chapter 2: Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Router Settings ..................................................................... 5

Mesh Point Settings ...............................................................12

Chapter 3: Performance .............................................13

Throughput .......................................................................13

ISP Test ............................................................................13

Chapter 4: Guest ....................................................15

Quick Setup .......................................................................15

Status and Settings ................................................................15

Table of ContentsAmpliFi User Guide

Chapter 5: Clients ...................................................17

Client Details ......................................................................17

Chapter 6: Diagnose .................................................19

Appendix A: FAQs ...................................................21

Getting Started ....................................................................21

Troubleshooting ..................................................................22

Advanced Features ................................................................23

Appendix B: Contact Information ....................................25

24/7 Live Chat Support ............................................................25

Support ...........................................................................25

Corporate Headquarters ...........................................................25

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Table of Contents AmpliFi User Guide

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Chapter 1: Getting StartedAmpliFi User Guide

Chapter 1: Getting Started

Introduction

Thank you for purchasing the AmpliFi™ Home Wi-Fi System.
This User Guide describes the following:

• installation process (see below)

• “App Features” on page3

• “Touchscreen of the Router” on page4

Installation

The AmpliFi Router can be installed using one of the
following methods:

• AmpliFi app for iPhone®

• AmpliFi app for Android

• Connecting to the default AmpliFi wireless network (SSID)
from a computer or tablet.

App Users

Download and install the AmpliFi app from the App Store or
Google Play™ Store.

™

2 Power o your broadband modem.

3 Connect one end of the Ethernet Cable to your

broadband modem and the other end to the Internet
port on the AmpliFi Router.

If you are not using the app to install the AmpliFi Router,
please skip step 1 and proceed to step 2.

1 Launch the AmpliFi app.

iPhone Users: Ensure that Bluetooth is enabled.
Android Users: Ensure that Wi-Fi is enabled.

4 Connect the Power Adapter to the power port on the

AmpliFi Router.

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Chapter 1: Getting Started AmpliFi User Guide

5 Connect the Power Adapter to a power outlet.

6 Power on your broadband modem.

7 App Users Follow the on-screen instructions to

congure your AmpliFi Router.

Non-App Users Perform the following steps:

• Tap the touchscreen on the AmpliFi Router.

• Use a computer or tablet to connect to the unique
wireless network (SSID) displayed on the screen of
your AmpliFi Router.

Please connect to this

Wi-Fi Network

AFI-R-HD-1234567890XX

Setup

• Launch a web browser and a portal will appear. Enter
a new name for your wireless network and create a
wireless password. Click Save & Continue.

• Connect to the new wireless network that you’ve
created from your computer or tablet.

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Chapter 1: Getting StartedAmpliFi User Guide

Devices

Performance

Guest

App Features

Tap the icon in the upper left of the app to display
additional features.

A slide-out menu appears to the left.

Start Wizard After you log out of the AmpliFi app, this

option is available. Tap Start Wizard to run the setup
wizardagain.

The AmpliFi app offers the following features at the bottom
of the screen.

Devices The system dashboard is displayed

in the Devices window. It provides an overview
of the AmpliFi Wi-Fi system including network
status, number of connected clients, and active
download/upload speeds. Tap the Router to
display/edit Router settings or tap a Mesh Point to
display signal quality, view/edit the device name,
view Mesh Point details, and locate or reboot
the Mesh Point. For details, go to “Devices” on
page5.

Performance Tap Start Test on the Performance

screen to run a speed test that will provide your
download speed, upload speed, and connection
ping time. A history of recent tests is displayed at
the bottom. For details, go to “Performance” on
page13.

Guest To provide guest access, determine the

number of guests, select a time limit for their
access, and tap Start. Guests simply connect to
your wireless network named with the -guest label.
No password is required. As guests connect, the
number of users connected will be displayed in
the app. Tap Stop at any time to turn off the guest
network. For details, go to “Guest” on page15.

Clients Displays a list of connected clients and the

AmpliFi device they are connected to. Tap a client
device to see the client details. For details, go to
“Clients” on page17.

Diagnose The Diagnose option will check your

WAN link, IP settings, Internet connection, and
Mesh Point status. For details, go to “Diagnose” on
page19.

Live Support Live chat support is available within the app,

24 hours a day, 7 days a week.

Live chat is also available at help.amplifi.com by
selecting Chat with us in the bottom right.

About Visit the AmpliFi website at: www.amplifi.com

Terms of Service Read the terms of service for the

AmpliFiapp.

Logout The app accesses one AmpliFi network at a time.

If you want to access a different AmpliFi network, perform
these steps:

1. Tap Logout.

2. The AmpliFi app will search for AmpliFi devices.

3. Tap the appropriate Router.

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Touchscreen of the Router

The touchscreen of the Router offers the following screens:

• “Time and Date” on page4

• “Throughput” on page4

• “IP Addresses” on page4

• “Speed” on page4

For configuration, refer to the AmpliFi app.

Time and Date

AMPLIFI

MO

AM

1137

JUL 18

IP Addresses

WAN IP

10.0.2.192

ROUTER IP

192.168.124.1

1

• WAN IP Displays the public or Internet IP address of the
Router.

• Router IP Displays the local IP address of the Router.

Speed

• Time Displays the time of day.

• Day of the Week Displays the day of the week.

• Date Displays the calendar date.

Throughput

JUL 15 — NOW

126.4

317.9

Total MB

• Date Displays the calendar date.

• Total MB, Upload Displays the total amount of data
uploaded.

• Total MB, Download Displays the total amount of data
downloaded.

• Speed, Upload Displays the current upload speed.

• Speed, Download Displays the current download speed.

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AmpliFi User Guide Chapter 2: Devices

Chapter 2: Devices

The Devices screen displays the system dashboard. It
provides an overview of the AmpliFi Wi-Fi system including
network status, number of connected clients, and active
download/upload speeds.

Tap the Router to display/edit Router settings. Go to the
Router Settings section in the next column for details.

Tap a Mesh Point to display signal quality, view/edit
the device name, view Mesh Point details, and locate or
reboot the Mesh Point. Go to “Mesh Point Settings” on
page12 for details.

Router Settings

The Settings screen for the Router offers a variety of
configuration options.

General Access device settings. Go to “General” on

page6 for details.

Internet Access Internet connection settings, including

service type: DHCP, Static IP, or PPPoE. Go to “Internet” on
page7 for details.

Wireless Access wireless network settings. Go to

“Wireless” on page8 for details.

DHCP Server Access DHCP (Dynamic Host Configuration

Protocol) settings, which determine how IP (Internet
Protocol) addresses are assigned in your network. Go to
“DHCP Server” on page9 for details.

Port Forwarding You can forward traffic from one port

to another. Go to “Port Forwarding” on page10 for
details.

About The model name and version numbers of the device

and software, as well as the MAC addresses of the hardware
interfaces, are displayed. Go to “About” on page10 for
details.

Firmware Update Check for updates to the device

firmware. Go to “Firmware Update” on page11 for
details.

If new firmware updates are available, then we recommend
that you update the AmpliFi devices.

Note: Your Wi-Fi will be temporarily down while you

update the AmpliFi devices. If you have significant
network activity, such as a download or upload in
progress, you can postpone the update until an
appropriate time.

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