This booklet provides safety warnings and precautions for our service personne l to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
Symbols
The triangle () symbol indicates a warning including danger and caution. The specific point
of attention is shown inside the symbol.
General warning.
Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action.
Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required.
Remove the power plug from the wall outlet.
Always ground the printer.
1.Installation Precautions
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check
that it is adequate for the rated current. .............................................................................................
• Connect the ground wire to a suitable gr oundin g point. Not g rounding the printer may cause fire o r
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes,
lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the
• Do not place the printer on an infirm or angled surface: the printer may tip over, causing injury. ......
• Do not install the printer in a humid or dusty place. This may cause fire or electric shock. ...............
• Do not install the printer near a radiator, heater, other heat source or near flammable material.
This may cause fire. .........................................................................................................................
• Allow sufficient space around the printer to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ...........
• Always handle the machine by the correct locations when moving it. ...............................................
• Always use anti-toppling and locking devices on printers so equipped. Failure to do this may cause
the printer to move unexpectedly or topple, leading to injury. ...........................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical
• Always use parts having the correct specifications. ..........................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related brochure when replacing them. Using a piece of wire, for example, could lead to fire or other serious
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are
safely secured so they will not be caught in rotating sections. ..........................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ........................................................................................................
• Do not remove the ozone filter, if any, from the printer except for routine replacement. ....................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. ................................ ... .... ... ... ... .... ... ..............................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. .............................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ........
• Remove toner completely from electronic components. ...................................................................
• Run wire harnesses carefully so that wires will not be trapped or damaged. ....................................
• After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. S pecial attention shou ld be p aid to any fo rgotte n connector,
trapped wire and missing screws. ...................................................................................................
• Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary . ......................................
• Handle greases and solvents with care by following the instructions below: .....................................
· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely .
· Ventilate the room well while using grease or solvents.
· Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
· Always wash hands afterwards.
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. .......................................................................................................................
• Should smoke be seen coming from the printer, remove the power plug from the wall outlet imme-
1-1-2 Parts names............................................................................................................................................1-1-7
1-2-1 Drum unit and developer unit..................................................................................................................1-2-1
1-3-1 Unpacking and installation............................................................ .........................................................1-3-1
1-3-2 Installing expansion memory (optional for 16/18 ppm printers) ..............................................................1-3-6
1-3-3 Installing a memory card (optional for 16/18 ppm printers).....................................................................1-3-7
1-4 Maintenance Mode
1-4-1 Service mode..........................................................................................................................................1-4-1
(1) Executing service mode....................................................................................................................1-4-1
1-5 Troubleshooting
1-5-1 Paper misfeed detection.........................................................................................................................1-5-1
(1) Paper misfeed indication............................................ ... .. ........................................ .. ........................1-5-1
(2) Paper misfeed detection....................................................................................................................1-5-2
1-5-3 Electric problems ..................................................................................................................................1-5-14
(1) Detaching and refitting the right si de cover, ri gh t co ver, left cover, and top cover............................1-6-2
1-6-3 Paper feeding/conveying section............................................................................................................1-6-4
(1) Detaching and refitting the paper feed roller .....................................................................................1-6-4
(2) Detaching and refitting the transfer roller..........................................................................................1-6-5
1-6-4 Process section.......................................................................................................................................1-6-6
(1) Detaching and refitting the developer unit and drum unit..................................................................1-6-6
(2) Drum unit optimization.......................................................................................................................1-6-7
(3) Detaching and refitting the main charger unit....................................................................................1-6-8
(2) Main charger unit.................................... ...........................................................................................2-1-4
(1) Fuser unit ........................................................................................................................................2-1-11
2-1-8 Paper exit section .................................................................................................................................2-1-13
(1) Paper exit section............................................................ ........................................ ........................2-1-13
2-2 Electrical Parts Layout
2-2-1 Electrical parts layout ..............................................................................................................................2-2-1
(1) Electrical parts layout........................................................................................................................2-2-1
2-3 Operation of the PWBs
2-3-1 Power source PWB.................................................................................................................................2-3-1
2-3-2 Engine/high voltage PWB .......................................................................................................................2-3-3
2-3-3 Main PWB...............................................................................................................................................2-3-6
Note the following when handling or storing the drum (drum unit).
• When removing the drum (drum unit), never expose the drum surface to strong direct light.
• Avoid abrupt changes in temperature and humidity.
• Avoid exposure to any substance which is harmful to or may affect the quality of the drum.
• Do not touch the drum surface with any object. Should it be touched by hands or stained with oil, clean it.
Developer unit and toner container
Store the developer unit and toner container in a cool, dark place.
Avoid direct light and high humidity.
1-2-2 Installation environme n t
1. Temperature: 10 - 32.5 °C/50 - 90.5 °F
2. Humidity: 20 - 80%RH
3. Power supply: 120 V AC (U.S.A./Canada), 220 - 240 V AC (European countries)
4. Power source frequency: 50 Hz
5. Installation location
•Avoid direct sunlight or bright lighting. Ensure that the photo-conductor will not be exposed to direct sunlight or other
strong light when removing paper jams.
•Avoid extremes of temperature and humidity, abrupt ambient temperature changes, and hot or cold air directed onto
the machine.
•Avoid dust and vibration.
•Choose a surface capable of supporting the weight of the machine.
•Place the machine on a level surface (maximum allowance inclination: 1
•Avoid air-borne substances that may adversely affect the machine or degrade the photo-conductor, such as mercury ,
acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlo rine-based organic solvents.
•Select a room with good ventilation.
6. Allow sufficient access for proper operation and maintenance of the machine.
Test page (16 ppm GDI printer) or service
status page (16/18 ppm printers) will be
printed. See page 1-4-11 or 1-4-3.
3. Check to see if the test page or service sta-
tus page is properly printed.
USB interface
connector
Parallel cable
USB cable
AC inlet
Figure 1-3-7
Power switch
Power cord
Completion of the machine installation.
1-3-5
2GL/2FV/2FW
1-3-2 Installing expansion memory (optional for 16/18 ppm printers)
<Procedure>
1. Turn off printer power.
* Caution: Do not insert or remove expansion
memory while printer power is on.
Doing so may cause damage to the printer
and the expansion memory.
2. Open the top cover.
3. Remove the right side cover.
4. Open the stoppers of the memory socket on
the main PWB.
5. Insert the memory so that the two notches of
the memory are engaged with the projections of the memory socket.
6. Close the stoppers of the memory socket.
7. Refit the right side cover.
8. Print a status page to check the memory
expansion. See page 1-4-3.
* If memory expansion has been properly per-
formed, information on the installed memory
is printed with the total memory capacity has
been increased. Standard memory capacity
16 MB (16 ppm printer), 32 MB (18 ppm
printer).
Memory socket
Stopper
Main
PWB
Top cover
Memory
(DIMM)
Stopper
1-3-6
Right side cover
Figure 1-3-8
1-3-3 Installing a memory card (optiona l for 16 /1 8 ppm p rint e rs )
<Procedure>
1. Turn off printer power.
* Caution: Do not insert or remove memory
card while printer power is on. Doing so may
cause damage to the printer and the memory card.
2. Insert the memory card into the memory
card socket on the main PWB.
3. Format the memory card before use. (Refer
to the operation guide.)
Memory
card socket
Memory card
Top cover
2GL/2FV/2FW
Main PWB
Figure 1-3-9
Right side cover
1-3-7
2GL/2FV/2FW
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1-3-8
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