RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF
USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your local
solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE
TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUCTIONS DONNEES.
Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les fonctionnaires municipaux de votre région pour les détails concernant des déchets solides et une mise
au rebut appropriée.
Revision history
RevisionDateReplaced pagesRemarks
1November 10, 2006CONTENTS, 1-1-1 to 1-1-3, 1-1-5, 1-2-2, 1-2-4 to 6,
1-2-9 to 1-2-12, 1-3-5 to 1-3-102, 1-4-1, 1-4-2, 1-4-6,
1-4-7, 1-4-22, 1-4-25, 1-4-28, 1-4-31, 1-4-32,
1-4-35 to 37, 1-4-57 to 60, 1-5-4 to 8, 1-5-16, 1-5-19,
1-5-23, 1-5-25 to 1-5-40, 1-6-1 to 1-6-4, 2-1-1, 2-1-4,
2-1-10, 2-1-13, 2-1-15, 2-2-4, 2-2-6, 2-3-1, 2-3-2,
2-3-8, 2-3-11, 2-3-13 to 2-3-16, 2-4-1 to 2-4-6
1-3-24, 1-3-25, 1-3-35, 1-3-36, 1-3-39, 1-3-51,
1-3-63, 1-3-68 to 1-3-70, 1-3-85, 1-4-1, 1-4-15,
1-4-22 to 1-4-24, 1-4-43, 1-5-23, 2-3-5
7November 30, 2007CONTENTS, 1-1-1 to 1-1-3, 1-2-4, 1-3-3 to 1-3-6,
1-3-8 to 1-3-10, 1-3-48 to 1-3-50, 1-3-76, 1-3-77,
1-3-81 to 1-3-105, 1-6-1, 2-4-1, 2-4-2
8April 1, 2008CONTENTS, 1-1-2, 1-2-13, 1-5-2-
-
-
-
-
-
9April 25, 20081-5-25-
This page is intentionally left blank.
Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
Symbols
The triangle () symbol indicates a warning including danger and caution. The specific point
of attention is shown inside the symbol.
General warning.
Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action.
Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required.
Remove the power plug from the wall outlet.
Always ground the copier.
1.Installation Precautions
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check
that it is adequate for the rated current. .............................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes,
lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .......
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. ................
• Do not install the copier near a radiator, heater, other heat source or near flammable material.
This may cause fire. .........................................................................................................................
• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ...........
• Always handle the machine by the correct locations when moving it. ...............................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ...........................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical
• Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. .....................................................................................................................
• Always use parts having the correct specifications. ..........................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related brochure when replacing them. Using a piece of wire, for example, could lead to fire or other serious
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are
safely secured so they will not be caught in rotating sections. ..........................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ........................................................................................................
• Do not remove the ozone filter, if any, from the copier except for routine replacement. ....................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. .....................................................................................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. .............................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ........
• Remove toner completely from electronic components. ...................................................................
• Run wire harnesses carefully so that wires will not be trapped or damaged. ....................................
• After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. ...................................................................................................
• Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. ......................................
• Handle greases and solvents with care by following the instructions below: .....................................
· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
· Ventilate the room well while using grease or solvents.
· Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
· Always wash hands afterwards.
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. .......................................................................................................................
• Should smoke be seen coming from the copier, remove the power plug from the wall outlet imme-
1-1-2 Parts names............................................................................................................................................1-1-4
1-2-2 Unpacking and installation......................................................................................................................1-2-2
(3) Contents of the maintenance mode items.........................................................................................1-3-6
1-3-2 User management ................................................................................................................................1-3-90
(1) Using the user management mode .................................................................................................1-3-90
(2) Common settings ............................................................................................................................1-3-91
1-4-1 Paper misfeed detection .........................................................................................................................1-4-1
(1) Paper misfeed indication ...................................................................................................................1-4-1
(2) Paper misfeed detection conditions ..................................................................................................1-4-2
(3) Paper misfeeds ...............................................................................................................................1-4-11
(1) No image appears (entirely white)...................................................................................................1-4-45
(2) No image appears (entirely black)...................................................................................................1-4-45
(3) Image is too light. ............................................................................................................................1-4-46
(4) Background is visible.......................................................................................................................1-4-46
(5) A white line appears longitudinally. .................................................................................................1-4-46
(6) A black line appears longitudinally. .................................................................................................1-4-47
(7) A black line appears laterally...........................................................................................................1-4-47
(8) One side of the copy image is darker than the other.......................................................................1-4-47
(9) Black dots appear on the image......................................................................................................1-4-47
(10) Image is blurred...............................................................................................................................1-4-48
(11) The leading edge of the image is consistently misaligned with the original. ...................................1-4-48
(12) The leading edge of the image is sporadically misaligned with the original....................................1-4-48
(13) Paper creases. ................................................................................................................................1-4-48
(15) Image is partly missing....................................................................................................................1-4-49
(16) Fusing is poor..................................................................................................................................1-4-49
(17) Image is out of focus. ......................................................................................................................1-4-49
(18) Image center does not align with the original center.......................................................................1-4-50
(19) Image is not square.........................................................................................................................1-4-50
1-4-4 Electric problems ..................................................................................................................................1-4-51
(4) How to tell a genuine Kyocera Mita toner container ..........................................................................1-5-2
1-5-2 Paper feed section..................................................................................................................................1-5-3
(1) Detaching and refitting the forwarding, paper feed and separation pulleys ......................................1-5-3
(2) Detaching and refitting the MP separation, MP paper feed and MP forwarding pulleys ...................1-5-5
(3) Detaching and refitting the left and right registration cleaner ..........................................................1-5-10
(1) Detaching and refitting the developing unit .....................................................................................1-5-28
1-5-6 Transfer section ....................................................................................................................................1-5-29
(1) Detaching and refitting the transfer roller unit .................................................................................1-5-29
(1) Detaching and refitting the ozone filter 1 and 2...............................................................................1-5-37
(2) Detaching and refitting the dust filter 1 and 2..................................................................................1-5-38
(3) Detaching and refitting the hard disk...............................................................................................1-5-39
..............................1-5-37
1-6 Requirements on PWB Replacement
1-6-1 Upgrading the firmware...........................................................................................................................1-6-1
1-6-3 Remarks on main PWB replacement......................................................................................................1-6-2
1-6-4 Remarks on engine PWB replacement...................................................................................................1-6-2
1-6-5 Remarks on scanner PWB replacement.................................................................................................1-6-3
2GN/2GP/2GR-8
2-1 Mechanical construction
2-1-1 Paper feed section..................................................................................................................................2-1-1
2-1-2 Main charging section.............................................................................................................................2-1-4
(1) Original scanning...............................................................................................................................2-1-6
(1) Paper conveying operation in duplex copying.................................................................................2-1-18
2-2 Electrical Parts Layout
2-2-1 Electrical parts layout..............................................................................................................................2-2-1
(4) Other electrical components..............................................................................................................2-2-5
2-3 Operation of the PWBs
2-3-1 Power source PWB.................................................................................................................................2-3-1
2-3-3 Main operation unit PWB ......................................................................................................................2-3-13
2-4 Appendixes
Maintenance parts list.............................................................................................................................2-4-1
Scanning capacity........................... Max. 999 sheets (998 sheets for 2-sided originals)
File format.......................................Monochrome: PDF (MMR), TIFF (MMR)
Gray: PDF (JPEG), TIFF (JPEG), JPEG
Color: PDF (JPEG), TIFF (JPEG), JPEG, PDF (high compression)
Scanning speed..............................1-sided: monochrome 50 sheets/min, Color 25 sheets/min
2-sided: monochrome 25 sheets/min, Color 12.5 sheets/min
NOTE: These specifications are subject to change without notice.
1-1-3
2GN/2GP/2GR-3
1-1-2 Parts names
(1) Machine
1413
1
15
3
2
4
5
6
7
8
9
10
11
12
20
16 17
19
23
24
25
26
32
18
29
30
31
33
34
35
36
1. Original cover (Option)
2. Original size indicator plates
3. Clip holder
4. Reception indicator
5. Error indicator
6. Left cover 1
7. Left cover 1 Lever
8. Left cover 2
9. Platen
10. Operation panel
11. Ca sse tte 1
12. Cassette 2
1-1-4
2122
Figure 1-1-1
13. Toner container
14. Toner container stopper
15. Waste toner box
16. Green knob (A1)
17. Paper feed unit (A2)
18. Paper feed unit cover (A3)
19. USB memory slot (A1)
20. Front cover
21. Paper width adjusting tab
22. Length adjustment plate
23. Top tray
24. Main power switch
28
25. Paper width guides
26. Multi purpose tray
27. Memory card cover holder
28. Handles
29. USB memory slot (A2)
30. USB memory slot (A3)
31. Memory card slot
32. USB interface connector
33. Network interface connector
34. Parallel interface connector
35. Option interface slot (OPT1)
36. Option interface slot (OPT2)
27
(2) Operation panel
2GN/2GP/2GR-2
1
59101112131415161718
2
3
4
2322212019678
Figure 1-1-2
1. System menu key/indicator
2. Status/Job cancel key/indicator
3. Program key/indicator
4. Application key/indicator
5. Counter key/indicator
6. Copy key/indicator
7. Send key/indicator
8. Document box key/indicator
9. Accessibility key/indicator
10. Print indicator
11. Send indicator
12. Receive indicator
13. Memory indicator
14. Error indicator
15. Help key/indicator
16. Logout key/indicator
17. Power key
18. Main power indicator
19. Numeric keys
20. Clear key
21. Start key/indicator
22. Stop key
23. Reset key
1-1-5
2GN/2GP/2GR
1-1-3 Machine cross section
1-1-6
Light path
Paper path
Figure 1-1-3 Machine cross section
1. Paper feed section
2. Main charging section
3. Optical section
4. Developing section
5. Transfer and separation section
6. Cleaning and charge erasing section
7. Fuser section
8. Eject and switchback section
9. Duplex section
1-2 Installation
1-2-1 Installation environment
1. Temperature: 10 to 32.5°C/50 to 90.5°F
2. Humidity: 15 to 80%RH
3. Power supply: 120 V AC, 11.5 A
220 to 240 V AC, 6.3 A
4. Power source frequency: 50 Hz
5. Installation location
Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or
other strong light when removing paper jams.
Avoid locations subject to high temperature and high humidity or low temperature and low humidity; an abrupt
change in the environmental temperature; and cool or hot, direct air.
Avoid places subject to dust and vibrations.
Choose a surface capable of supporting the weight of the machine.
Place the machine on a level surface (maximum allowance inclination: 1
Avoid air-borne substances that may adversely affect the machine or degrade the photoconductor, such as mercury, acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents.
Select a well-ventilated location.
6. Allow sufficient access for proper operation and maintenance of the machine.
Machine front: 1000 mm/39
Machine right: 300 mm/11
± 0.3%/60 Hz ± 0.3%
°).
3/8" Machine rear: 100 mm/3 15/16"
13/16" Machine left: 300 mm/11 13/16"
2GN/2GP/2GR-6
100 mm/3
300 mm/11 13/16"300 mm/11 13/16"
1000 mm/39
15/16"
3/8"
Figure 1-2-1 Installation dimensions
1-2-1
2GN/2GP/2GR-1
1-2-2 Unpacking and installation
(1) Installation procedure
Start
Unpack.
Remove the tapes, spacers and pad.
Install the optional paper feeder.
Release the lever holding mirror 1 and 2 frames.
Release of cassette lift plate.
Load paper.
Install the toner container.
Install the waste toner box.
Install the optional original cover or the DP.
Connect the power cord.
Install the fixing brackets.
Install the stylus pen and penholder.
Carry out initial developer setting
(maintenance item U130).
Output an own-status report
(maintenance item U000).
Exit maintenance mode.
Print out the user setting list.
Make test copies.
Attaching the language label
(230 V specifications only).
Install other optional devices.
Completion of the machine installation.
1-2-2
Moving the machine
When moving the machine, pull out the four handles on the right and left sides and hold them.
2GN/2GP/2GR-2
Handle
Handle
Handle
Handle
Figure 1-2-2
1-2-3
2GN/2GP/2GR-7
Unpacking.
1. Machine
2. Outer case
3. Inner frame
4. Skid
5. Bottom front left pad
6. Bottom front right pad
7. Bottom rear left pad
8. Bottom rear right pad
9. Machine cover
10. Upper pad
11. Spacer
12. Document tray
Caution: Place the machine on a level surface.
1-2-4
Figure 1-2-3 Unpacking
13. Hinge joints
14. Bar code labels
15. Power cord
16. Fixing brackets
17. Plastic bag
18. Operation guide
19. Plastic bag
20. Cursor pins
21. Stylus pen*
22. Penholder*
*: Europe and Asia Pacific only.
Remove the tapes, spacers and pad.
2GN/2GP/2GR-1
1. Remove two tapes.
2. Pull the lever and operation section is low-
ered.
3. Remove two spacers.
Remove waste textile on the operation
panel, if any.
4. Remove the pad.
Ta pe
Install the optional paper feeder.
1. Install the optional paper feeder as necessary.
2. Verify levelness at the four corners of the platen using a level gauge, and
adjust the level bolts at the bottom of the machine to optimize levelness.
Spacers
Pad
Ta pe
Figure 1-2-4
Release the lever holding mirror 1 and 2 frames.
1. Turn the lever of the machine rear side with
the tool to release the lever holding the mirror 1 and 2 frames.
Lever
Figure 1-2-5
1-2-5
2GN/2GP/2GR-1
Release of cassette lift plate.
1. Pull cassette 1 and 2 out.
Remove the lift plate stopper from each cassette and attach it to the storage location.
When moving the machine, attach the lift
plate in original position.
Load paper.
1. Pull the cassette out.
2. Holding the paper width adjusting tab both
ends, move the paper width guides to fit the
paper size.
Lift plate stopper
Figure 1-2-6
Paper width guides
Paper width adjusting tab
3. Adjust the length adjustment plate to fit the
paper size.
1-2-6
Figure 1-2-7
Length adjustment plate
Figure 1-2-8
4. Align the paper flush against the left side of
the cassette.
Install the toner container.
2GN/2GP/2GR
Figure 1-2-9
1. Open the front cover.
2. Tap the top of the toner container five to six
times.
3. Shake the toner container approximately 10
times in the horizontal direction to stir toner.
Toner container
Figure 1-2-10
Toner container
Figure 1-2-11
1-2-7
2GN/2GP/2GR
4. Gently push the toner container into the
machine along the rails.
Push the container all the way into the
machine until it locks in place.
Install the waste toner box.
1. Install the waste toner box in the machine.
2. Close the front cover.
Toner container
Figure 1-2-12
Install the optional original cover or the DP.
1. Install the optional original cover or DP.
Install other optional devices.
1. Install the optional devices (job separator,
built-in finisher, document finisher and/or fax
kit etc.) as necessary.
Connect the power cord.
1. Connect the power cord to the connector on the machine.
2. Insert the power plug into the wall outlet.
1-2-8
Waste toner box
Figure 1-2-13
Install the fixing brackets.
2GN/2GP/2GR-1
1. Remove two screws from the rear cover.
2. Hook the catch of fixing brackets onto the
groove of round frame, and secure them
using two screws removed before step.
Install the stylus pen and penholder.
1. Attach the penholder and stylus pen to the
machine as necessary.
Grooves
Fixing brackets
Figure 1-2-14
Penholder
Stylus pen
Figure 1-2-15
Carry out initial developer setting (maintenance item U130).
1. Turn the main power switch on and press the status key.
2. Enter the maintenance mode by entering 10871087 using the numeric keys.
3. Enter 130 using the numeric keys and press the start key.
4. Press the start key to execute the maintenance item. The drive stops within approximately 5 minutes.
5. Press the stop key.
1-2-9
2GN/2GP/2GR-1
Output an own-status report (maintenance item U000).
1. Enter 000 using the numeric keys and press the start key.
2. Select MAINTENANCE and press the start key to output a list of the current settings of the maintenance items.
3. Press the stop key.
Exit maintenance mode.
1. Enter 001 using the numeric keys and press the start key. The machine exits the maintenance mode.
Print out the user setting list.
1. Select [Report Print] to output the user various setting reports.
Make test copies.
1. Place an original and make test copies.
Attaching the language label (230 V specifications only).
1. According to need, attach the correspond language label.
Completion of the machine installation.
(2) Setting initial copy modes
Factory settings are as follows:
Maintenance
item No.
U253Switching between double and single countsDouble count
U260Selecting the timing for copy countingAfter ejection
U285Setting service status pageON
ContentsFactory setting
1-2-10
U326Setting the black line cleaning indicationON
U328Side ejection settingOFF
U342Setting the ejection restrictionON
U343Switching between duplex/simplex copy modeOFF
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