Kyocera JAX S1310 User Manual

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Jax User Guide
This manual is based on the production version of the Kyocera S1300 phone. Software changes may have occurred after this printing. Kyocera reserves the right to make changes in technical and product specifications without prior notice. The products and equipment described in this documentation are manufactured under license from QUALCOMM Incorporated under one or more of the following U.S. patents:
4,901,30 7 5,109,390 5,267,262 5,416,797 5,506,8 65 5,544,19 6 5,657,420 5,101,501 5,267,261 5,414,7 96 5,504,77 3 5,535,239 5,600,754 5,778,338 5,228,0 54 5,337,33 8 5,710,784 5,056,109 5,568,483 5,659,5 69 5,490,16 5 5,511,073
The Kyocera Wireless Corp. (“KWC”) products described in this manual may include copyrighted KWC and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for KWC and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly , any copyrighted software contained in the KWC products may not be modified, reverse engineered, distributed or reproduced in any manner not permitted by law.
Furthermore, the purchase of the KWC products shall not be deemed to grant—either directly or by implication, estoppel, or otherwise—any license under the copyrights, patents, or patent applications of KWC or any third party software provider, except for the normal, non-exclusive royalty-free license to use that arises by operation of law in the sale of a product.
Kyocera is a registered trademark of Kyocera Corporation. QUALCOMM is a registered trademark of QUALCOMM Incorporated.
Openwave is a trademark of Openwave Systems Incorporated. eZiText is a registered trademark of Zi Corporation. TransFlash is a trademark of SanDisk Corporation.
The “Virgin” name and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are used under license. All other trademarks are the property of their respective owners.
Copyright © 2009 Kyocera Wireless Corp. All rights reserved. Ringer Tones Copyright © 2000-2009 Kyocera Wireless Corp.
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FCC Notice
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use the Kyocera Wireless Corp. (KWC) supplied and approved accessory designed for this product. Using accessories that are not supplied or approved by KWC may violate FCC RF exposure guidelines.
Other accessories used with this device for body-worn operations must not contain any metallic components and must provide at least 15 mm separation distance including the antenna and the user’s body.
THIS MOD EL PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your wireless phone is a radio transmitter and receiver. It is designed and manufactured to not exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.
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These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.
The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.*
Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.
Before a phone model is available for sale to the public, it must be tested and certified by the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model.
Body-worn measurements differ among phone models, depending upon availability of accessories and FCC requirements. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure.
The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section www.fcc.gov/oet/ea after searching on the FCC ID: OVF-K33BIC01.
Additional information on SAR can be found on the Cellular Telecommunications and Internet Association (CTIA) web-site at www.ctia.org.
* In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.
Caution
The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and user’s authority to operate the equipment.
Optimize your phone’s performance
Use the guidelines in this guide to learn how to optimize the performance and life of your phone and battery.
Air Bags
If you have an air bag, DO NOT place installed or portable phone equipment or other objects over the air bag or in the air bag deployment area. If equipment is not properly installed, you and your passengers risk serious injury.
Medical de vices
Pacemakers—Warning to pacemaker wearers:
Wireless phones, when in the ‘on’ position, have been shown to interfere with pacemakers. The phone should be kept at least six (6) inches away from the pacemaker to reduce risk.
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The Health Industry Manufacturers Association and the wireless technology research community recommend that you follow these guidelines to minimize the potential for interference.
Always keep the phone at least six inches (15 centimeters) away from your pacemaker when the phone is turned on.
Do not carry your phone near your heart.
Use the ear opposite the pacemaker.
If you have any reason to suspect that
interference is taking place, turn off your phone immediately.
Hearing aids—Some digital wireless phones may interfere with hearing aids. In the event of such interference, you may want to consult your service provider or call the customer service line to discuss alternatives.
Other medical devices—If you use any other personal medical device, consult the manufacturer of the device to determine if it is adequately shielded from external RF energy. Your physician may be able to help you obtain this information.
In health care facilities—Turn your phone off in health care facilities when instructed. Hospitals and health care facilities may be using equipment that is sensitive to external RF energy.
Potentially unsafe areas
Posted facili ties—Turn your phone off in any facility
when posted notices require you to do so. Aircraft—FCC regulations prohibit using your
phone on a plane that is in the air. Turn your phone off or switch it to Airplane Mode before boarding aircraft.
Vehicles—RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer of the device to determine if it is adequately shielded from external RF energy.
Blasting areas—Turn off your phone where blasting is in progress. Observe restrictions, and follow any regulations or rules.
Potentially explosive atmospheres—Turn off your phone when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sparks in such areas could cause an explosion or fire, resulting in bodily injury or death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked.
They include:
fueling areas such as gas stations
below deck on boats
transfer or storage facilities for fuel
or chemicals
vehicles using liquefied petroleum gas, such as propane or butane
areas where the air contains chemicals or particles such as grain, dust, or metal powders
any other area where you would normally be advised to turn off your vehicle engine
Use with care
Use only in normal position (to ear). Avoid dropping, hitting, bending, or sitting on the phone.
Avoid magnetic environments
Keep the phone away from magnets which can cause improper functioning of the phone.
Keep your phone dry
Keep the phone dry. Damage can result if the phone gets wet. Water damage is not covered under warranty.
Resetting the phone
If the screen seems frozen and the keypad does not respond to keypresses, reset the phone by completing the following steps:
1. Remove the battery cover.
2. Remove and replace the battery.
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If the problem persists, return the phone to the dealer for service.
Accessories
Use only Kyocera-approved accessories with Kyocera phones. Use of any unauthorized accessories may be dangerous and will invalidate the phone warranty if said accessories cause damage or a defect to the phone.
Radio Frequency (RF) energy
Your telephone is a radio transmitter and receiver. When it is on, it receives and sends out RF energy . Your service provider’s network controls the power of the RF signal. This power level can range from
0.006 to 0.6 watts. In August 1996, the U.S. Federal Communications
Commission (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. These guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies in the following reports:
ANSI C95.1 (American National Standards Institute, 1992)
NCRP Report 86 (National Council on Radiation Protection and Measurements, 1986)
ICNIRP (International Commission on Non-Ionizing Radiation Protection, 1996)
Your phone complies with the standards set by these reports and the FCC guidelines.
E911 mandates
Where service is available, this handset complies with the Phase I and Phase II E911 Mandates issued by the FCC.
Hearing Aid Compatibility (HAC) Features
This Virgin Mobile phone has received a HAC performance rating (designated by the letter M followed by a number).
The rating for this phone is identified on the outside of this phone’s original packaging. While there is no guarantee, digital wireless phones that receive a minimum of an M3 rating should provide acceptable performance with most hearing aids. Hearing loss and hearing aids are highly individualized, however, so optimal performance cannot be guaranteed. Other factors, such as type of hearing aid device or degree of hearing loss, also can affect a phone’s performance for a particular user.
Hearing Aids and Wirel es s Phones
A hearing aid uses a microphone to collect and convert sound waves to electrical signals. The hearing aid then amplifies and converts the electrical signals back to audible sounds for the hearing aid user to hear. Radio Frequency (RF) emissions generated by digital wireless phones often interfere with the operation of a hearing aid’s microphone, distorting the amplified audible sound. In addition, hearing aid microphones tend to collect ambient noise and amplify these sounds, interfering with the desired audio transmission.
ANSI Standard
To diminish interference between wireless phones and hearing aids, the FCC requires wireless carriers to offer phones that meet the American National Standards Institute (ANSI) C63.19 standard for reduced RF emissions. Wireless phones that comply with the FCC’s hearing aid compatibility (HAC) regulations must receive a minimum rating of “M3” for RF emissions under the ANSI C63.19 standard. The “M” rating refers to the phone’s RF emissions level for use with hearing aids operating in the microphone setting.
The higher the phone’s “M” rating, the more likely the phone is compatible with a hearing aid operating in the microphone setting. Hearing aids also have ratings similar to wireless phones.
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Most newer hearing aid models receive at least an M2 rating.
To determine the level of compatibility between your hearing aid and this Virgin Mobile HAC certified phone, combine the M rating of your hearing aid and the M rating of this phone. For example, if you pair an M3 hearing aid with an M4 phone, you will achieve a combined rating of 7.
Any combined rating equal to or greater than 6 provides excellent performance.
Any combined rating equal to 5 offers good performance.
Any combined rating equal to 4 offers acceptable performance.
T-Ratings—Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you choose the proper rating for your mobile phone. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.
Please visit www.virginmobileusa.com if you have any additional questions about hearing aid-compatibility.
Kyocera W ir eless Corp.
www.kyocera-wireless.com
To purchase accessories, visit
www.virginmobileusa.com
or
www.kyocera-wireless.com/store
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User Guide vii
Table of Contents
1 Get Started . . . . . . . . . . . . . . . . . . . . . . . . .1
Phone Accessories . . . . . . . . . . . . . . . . . . . . . . . .1
Find the Serial Number . . . . . . . . . . . . . . . . . . . .1
Activate your Account. . . . . . . . . . . . . . . . . . . . . .1
Program your Phone . . . . . . . . . . . . . . . . . . . . . .1
Phone Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Phone Overview . . . . . . . . . . . . . . . . . . . . . . . . . .4
Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . .7
2 Call Features . . . . . . . . . . . . . . . . . . . . . . . 8
Power Phone Up . . . . . . . . . . . . . . . . . . . . . . . . .8
Make Phone Calls. . . . . . . . . . . . . . . . . . . . . . . . .8
Answer Phone Calls . . . . . . . . . . . . . . . . . . . . . . .8
End Phone Calls. . . . . . . . . . . . . . . . . . . . . . . . . .8
Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . .8
Use Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . .9
Emergency Services . . . . . . . . . . . . . . . . . . . . . . .9
3 Text Entry . . . . . . . . . . . . . . . . . . . . . . . . .10
Text Entry Modes . . . . . . . . . . . . . . . . . . . . . . . .10
Text Entry Quick Reference . . . . . . . . . . . . . . . .12
4 My Stuff. . . . . . . . . . . . . . . . . . . . . . . . . . .13
My Stuff Menu . . . . . . . . . . . . . . . . . . . . . . . . . .13
My ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . .14
My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
My games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
My themes . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
5 My Account . . . . . . . . . . . . . . . . . . . . . . .16
Check your Account Balance . . . . . . . . . . . . . . .16
Top-Up your Account . . . . . . . . . . . . . . . . . . . . .16
For More Information . . . . . . . . . . . . . . . . . . . .17
6 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . .18
Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . .18
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Sounds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Convenience . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Call options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Phone info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
7 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . .28
Contacts Menu. . . . . . . . . . . . . . . . . . . . . . . . . . 28
Access Contacts . . . . . . . . . . . . . . . . . . . . . . . . . 29
Add Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Use Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Customize Contacts . . . . . . . . . . . . . . . . . . . . . . 30
Erase Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Contact Groups . . . . . . . . . . . . . . . . . . . . . . . . . 32
Speed Dial List. . . . . . . . . . . . . . . . . . . . . . . . . . 33
Voice Dial List . . . . . . . . . . . . . . . . . . . . . . . . . . 33
View Phone Number . . . . . . . . . . . . . . . . . . . . . 34
8 VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . .35
Access VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . 35
Navigate VirginXL. . . . . . . . . . . . . . . . . . . . . . . .35
End a VirginXL Session. . . . . . . . . . . . . . . . . . . . 35
9 Messaging . . . . . . . . . . . . . . . . . . . . . . . .36
Messaging Menu . . . . . . . . . . . . . . . . . . . . . . . .36
Send Messages. . . . . . . . . . . . . . . . . . . . . . . . . . 37
Manage Received Messages . . . . . . . . . . . . . . . . 38
Use Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . .39
Manage Sent Messages. . . . . . . . . . . . . . . . . . . .40
Manage Virgin Alerts . . . . . . . . . . . . . . . . . . . . .40
Message Settings . . . . . . . . . . . . . . . . . . . . . . . .40
Erase Messages . . . . . . . . . . . . . . . . . . . . . . . . . 41
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10 Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Tools Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Use Tip Calculator. . . . . . . . . . . . . . . . . . . . . . . 47
Use Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . 48
World clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Use Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Use Stopwatch. . . . . . . . . . . . . . . . . . . . . . . . . . 49
Memopad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
11 Recent Calls . . . . . . . . . . . . . . . . . . . . . . .50
Recent Calls Menu. . . . . . . . . . . . . . . . . . . . . . . 50
Work with Call Lists. . . . . . . . . . . . . . . . . . . . . . 51
Erase Call List Records . . . . . . . . . . . . . . . . . . . 52
Work with Call Timers. . . . . . . . . . . . . . . . . . . . 52
12 Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Surf the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Search the Web. . . . . . . . . . . . . . . . . . . . . . . . . 53
13 Voice Commands. . . . . . . . . . . . . . . . . . . 54
Call a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Call a Number. . . . . . . . . . . . . . . . . . . . . . . . . . 54
Find a Contact. . . . . . . . . . . . . . . . . . . . . . . . . . 54
Use a Shortcut. . . . . . . . . . . . . . . . . . . . . . . . . . 55
14 Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Customer Support. . . . . . . . . . . . . . . . . . . . . . . 56
Qualified Service. . . . . . . . . . . . . . . . . . . . . . . . 56
Phone Accessories . . . . . . . . . . . . . . . . . . . . . . 56
Become a Product Evaluator. . . . . . . . . . . . . . . 56
15 Consumer Limited Warranty. . . . . . . . . . 57
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
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User Guide 1
1 Get Started
Phone Accessories
To shop for accessories for your phone, visit
www.virginmobileusa.com or www.kyocera-wireless.com/store.
Find the Serial Number
To activate your Virgin Mobile account, you need your phone's serial number.
From
Menu > Settings > Phone info, select
My phone number to find your phone’s
serial number. You can also dial ##6343# (##MEID#) from the
main screen, then select
MEID to display your
phone’s serial number, which appears as
MEID (dec).
Activate your Account
Before using your phone, you need to activate its service with Virgin Mobile. To activate your Virgin Mobile account:
Go to www.virginmobileusa.com and click
on
Activate, or
Call Virgin Mobile USA at 1-888-322-1122.
Program your Phone
Once you have activated your account, you need to program your Virgin Mobile phone number into your phone. When ready, follow these steps:
1. Turn on your phone.
2. Dial ##VIRGIN# (that’s #-#-8-4-7-4-4-6-#).
3. Select Activate phone.
4. To activate your phone, select Yes at
the prompt.
5. When your phone connects to the network,
select
Start at the prompt.
6. When your phone displays your new Virgin
Mobile phone number, write it down.
7. Select Finish to complete the activation
process. Your phone restarts by itself.
It may take a couple hours for Virgin Mobile to set you up on their network. They will send you a text message to let you know when you can start making calls. It may also take up to 4 hours for
VirginXL, Voicemail, and Top-Up features
to work.
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2 Phone Battery
Phone Battery
Install the Battery
To install the battery:
1. Hold the phone face down.
2. Find the notch directly
below the back cover. It is square. Using your thumbnail, pry the cover up from the bottom to remove.
3. Place the battery in the
battery casing with the metal contacts facing toward the top of the phone. The metal contacts of the battery must make contact with the metal contacts of the battery casing.
4. Replace the battery
cover by sliding the notches into the openings on the top of the battery casing.
5. Snap the cover into place.
Charge the Battery
You must have at least a partial charge in the battery to make or receive calls.
To charge the battery:
1. Connect the AC adapter
to the microUSB jack on the side of the phone.
2. Plug the adapter into a
wall outlet.
The battery icon in the upper-right corner of the screen tells you whether the phone is:
Charging (the icon is animated) Partially charged Fully charged
You can safely recharge the battery at any time, even if it has a partial charge.
Note: Before removing the battery, make sure the phone is powered off.
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User Guide 3
Battery Safety Guidelines
Do not disassemble or open the battery.
Do not crush, bend, deform, puncture, or
shred the battery.
Do not attempt to insert foreign objects into
the battery.
Do not immerse the battery or expose it to
water or other liquids. Even if a battery appears to dry out and operate normally, internal parts can slowly corrode and pose a safety hazard.
Always keep the battery between 15°C and
25°C (59°F and 77°F). Do not expose the battery to extremes of temperature (heat or cold), fire, or other hazards such as a cooking surface, iron, or radiator.
Never use any damaged battery.
Only use the battery for its intended phone.
Only use the battery with a qualified charger.
Use of an unqualified battery charger may present a risk of fire, explosion, leakage, or other hazard. If you are unsure about whether a charger is qualified, contact customer support.
Do not short-circuit the battery or allow
metallic conductive objects—such as keys, coins, or jewelry—to contact the battery’s terminals.
Replace the battery only with another qualified
battery. Use of an unqualified battery may present a risk of fire, explosion, leakage, or other hazard. If you are unsure about whether a replacement battery is compatible, contact customer support.
Promptly dispose of used batteries in
accordance with local regulations and recycle if possible. Do not dispose as household waste.
Supervise all battery usage by children.
Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on a hard surface, an internal short-circuit can occur and pose a safety hazard. If you suspect battery damage, take it to a service center for inspection.
Improper battery use may result in a fire,
explosion, or other hazard.
Common Causes of Battery Drain
Playing games or using the Web.
Keeping backlighting on.
Operating device far away from a base
station or cell site.
Using data cables or accessories.
Operating when no service is available, or
service is available intermittently.
High earpiece and ringer volume settings.
Repeating sound, vibration, or lighted alerts.
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4 Phone Overview
Phone Overview
Get to Know Your Phone
1. Main screen.
2.
Volume key raises or lowers ringtone or call volume.
3.
Left option button selects items that appear on the lower
left of the display. At the main screen, you can select
Menu.
4.
Speakerphone key activates the speakerphone and
answers incoming calls.
5.
Navigation key scrolls through lists and text entry fields
and accesses the following shortcuts from the main screen.
Scroll left to launch
VirginXL.
Scroll right to go to
Send text msg.
Scroll up to launch
My Account.
Scroll down to go to the
Recent Calls list.
6.
Send key starts or answers a call. Press once to display the
All Calls list and twice to redial the last number dialed. Press and hold to activate voice dialing.
7. Keypad for entering numbers, letters, or symbols.
8.
* Shift key changes the text mode in text entry. Press and
hold to lock the keypad.
9. Jack for a hands-free headset (sold separately).
10. Jack for AC adapter (included) and microUSB cable
(sold separately).
11.
Right option button selects items that appear on the lower
right of the display. At the main screen, you can select
Contacts.
12.
OK key selects a menu item or option.
13.
Back key erases characters in text entry and returns you to the previous screen when navigating
through menus.
14.
End key turns the phone on and off, ends a call or browser session, and returns you to the main screen.
15.
# Space key enters a space during text entry. Press and hold to activate or deactivate Silent mode.
16.
0 Next key cycles through word choices during text entry.
Warning: Inserting an accessory into the incorrect jack will damage the phone.
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User Guide 5
Screen Icons
These icons may appear on your phone’s screen.
The phone is operating in IS2000 (1X) digital mode.
The phone is receiving a signal. You can make and receive calls. More bars indicate a stronger signal.
The phone is in airplane mode.
A call is in progress.
The phone is in High Speed Data mode.
The phone is not receiving a signal. You cannot make or receive calls.
Content is DRM protected.
Data service is available and active on your phone.
(blinking) The phone is sending high-speed data.
(blinking) The phone is receiving high-speed data.
Data link is on, but the data service is dormant.
New text message.
New voice message.
New voice and text message.
New Virgin Alert.
The phone is in Silence all mode.
The phone is set to vibrate or to vibrate and then ring.
The speakerphone is turned on.
Position location is set to Virgin Mobile and to emergency services.
Position location is set to emergency services only.
The phone is set to auto answer.
The phone is in privacy mode or is accessing a secure Web site.
The alarm clock is set.
The battery is fully charged. The more black bars, the greater the charge.
The battery won’t charge.
A T-coil hearing aid is attached.
The phone is in TTY device mode.
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Page 14
6 Main Menu
Main Menu
At the main screen, press the Left option button or the OK key to access the main menu.
Idle State > Level 1 > Level 2
Menu My Stuff
Access these options: My ringtones, My graphics, My games and
My themes.
My Account
Access account information and Top-Up your account.
Settings
Access these options: Display, Sounds, Convenience, Call options,
Security, Messaging, Network, Accessories, and Phone info.
Contacts
Access these options: Find name, Add new, Groups, Speed dial list,
Voice dial list, and My phone number.
VirginXL
Access the latest ringtones, graphics, and other great mobile content.
Messaging
Access these options: Send text msg, Inbox, Virgin Alerts, Voicemail,
Sent, Outbox, Saved, Drafts, Msg settings, and Erase msg.
Tools
Access these options: Voice memo, Calendar, Alarm clock, Tip calculator,
Calculator, World clock, Timer, Stopwatch, and Memopad.
Recent Calls
Access these options: Missed calls, Received calls, Outgoing calls,
All calls, and Call timers.
Surf the Web
Browse the web.
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User Guide 7
Guide Conventions
In this guide, the following conventions are used when describing phone features.
Select means to press the Left softkey, Right
softkey or
OK key to select an item seen on the
display. For example, “Select
Menu” tells you to
physically press the left softkey to choose
Menu
from the display.
Press means to press a phone key. For example,
“Press the
Send key to make a phone call” tells
you to physically press the
Send key on
your phone.
Scroll means to use the Navigation key to move
though a list on the display. For example, “Scroll through your contacts list to choose a contact” means to physically press the
Navigation key up
or down to scroll through the list on the display.
> (greater than symbol) tells you to select an
option from a menu or list. For example, “
Menu > Settings” means to:
1. Press the left softkey to select Menu.
2. Scroll to the Settings option.
3. Press the OK key to select Settings.
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Page 16
8 Power Phone Up
2 Call Features
This section describes the basic features related to calls.
Power Phone Up
To turn your phone on, press the End key and
wait until the phone display lights up.
To turn your phone off, press and hold the End key until the phone plays a short musical
sound and turns off.
Make Phone Calls
Make sure you are in an area where a signal can be received. Look for the signal strength icon on the home screen. The more bars, the stronger the signal. If there are no bars, move to where the signal strength is better.
When the phone has been idle for a time, it changes to power save mode. Press any key to return to normal operating mode.
There are several ways you can make a phone call.
Call Using a Number
1. Enter a phone number.
2. Press the Send key.
Call Using a Contact
1. From Find name, highlight a contact.
2. Press the Send key.
Redial a Number
1. Press the Send key to open your call history.
2. Highlight a phone number or contact and
press the
Send key.
Note: To redial the last number called, received,
or missed, press the
Send key twice.
Answer Phone Calls
When a call comes in, the phone rings, vibrates, or lights up. The phone number of the caller also appears if it is not restricted. If the number is stored in your contacts list, the contact’s name appears. There are several ways you can answer a phone call.
Answer Using Earpiece
Press the Send key.
Answer Using Speakerphone
Press the Speakerphone key.
End Phone Calls
Press the End key.
Volume Control
Adjust Volume during a Call
Press the Volume key up or down to adjust the earpiece volume during a call.
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User Guide 9
Use the Speakerphone
Your phone has a built-in speakerphone.
To turn on the speakerphone, press the Speakerphone key. The speakerphone icon
appears on the home screen when the speakerphone is on.
To turn off the speakerphone, press the Speakerphone key again.
Note: If you press the Speakerphone key during
an incoming call, you will answer the call.
Silence an Incoming Call
To silence the phone without answering the
call, press the
Back key or press the Volume
key up or down.
To silence the phone and answer the call,
press the
Back key or press the Volume key
up or down and then press the
Send key.
Use Speed Dialing
Speed dialing allows you to assign a one- or two-digit shortcut to a contact. Before you can use speed dialing you must save a phone number as a contact and assign a speed dial location to it. See “Assign Speed Dials to Contacts” on page 31.
To call a contact that has a speed dial location:
1. Enter the one- or two-digit speed
dial location.
2. Press the Send key.
Emergency Services
Call Emergency Service
You can call an emergency code even if your phone is locked or your account is restricted. When you call, your phone enters emergency mode. This enables the emergency service exclusive access to your phone to call you back, if necessary. To make or receive regular calls after dialing the code, you must exit this mode.
To dial an emergency code:
1. Enter your 3-digit emergency code.
2. Press the Send key.
Note: Regardless of your 3-digit emergency code
(911, 111, 999, 000, etc.), your phone operates as described above.
Exit Emergency Services
When you have completed the emergency call:
1. Select Exit.
2. Select Exit again to confirm your choice.
Note: To determine who has access to your location, see “Set Location Information” on page 26.
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Page 18
10 Text Entry Modes
3Text Entry
You can enter letters, numbers, and symbols in contacts, text messages, and your banner.
Text Entry Modes
The text entry screen has the following features:
1. Characters remaining that
you can type. Allowed length of messages can vary depending on your service.
2. Text entry fields.
3. Current capitalization setting.
4. Current text entry mode.
Note: The entry mode will default depending on
the task you are doing. For example, when entering a phone number, you’re in a number mode. When entering a name for a contact, you’re in a letter mode.
Enter Numbers with Number Keypad
From the text entry field, select Options >
Numbers only
to enter a number when you press
a key once. The icon indicates you are in
Numbers only input mode. Press and hold the *Shift key to switch input modes.
Enter Letters with Number Keypad
From the text entry field, select Options >
Normal alpha to enter letters. You can enter text
in the following ways:
To enter a letter, press a key once for the first
letter, twice of the second letter, and so on. If your phone is set to Spanish, accented letters are available. Wait for the cursor to move right and enter the next character. Press the
#Space to enter a space.
To change case mode for a single letter,
press that key until you see the letter case you want. To change the case mode, press the
* Shift key.
To enter a number, press and hold a number
key until the number appears on the screen.
The icon indicates you are in
Normal alpha
input mode. Press and hold the
* Shift key to
switch input modes.
Rapid Entry with Number Keypad
From the text entry field, select Options >
Rapid entry
to check words you are trying to spell against a dictionary of common words. You can enter text in the following ways:
To enter words, press a key once. For
example, to enter the word “any” press the 2 > 6 > 9 keys. If the word doesn’t match what you want, press
0 Next key to look at
other word matches. When you see the word you want, press the
# Space key.
To change case mode, press the * Shift key.
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User Guide 11
To enter a number, press and hold a number
key until the number appears on the screen.
The icon indicates you are in
Rapid entry
input mode. Press and the
* Shift input key to
switch input modes.
Enter Symbols with Number Keypad
While entering text in Normal alpha mode, you can enter symbols by pressing the
1 key until you
see the symbol you want. Using this method, you have access to the following symbols:
. @ ? ! - , & : ‘ ]
To access the full set of symbols:
1. From the text entry field, select Options > Add symbol.
2. Scroll up or down to view the list of symbols.
3. Press the number key corresponding to the
symbols to enter it.
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Page 20
12 Text Entry Quick Reference
Text Entry Quick Reference
This table gives instructions for entering letters, numbers, and symbols.
To.. Do this..
Enter a letter
Use Normal alpha mode and press a key until you see the letter your want.
Enter a number
Use Numbers only mode and press a key.
Enter a symbol
Use Normal alpha mode and press the 1 key until you see the symbol you want.
Enter a space
Press the # Space key.
Erase a character
Press the Back key.
Erase all characters
Press and hold the Back key.
Move the cursor right or left
Scroll left or right.
Move the cursor up or down
Scroll up or down.
Change input mode
Press and hold the * Shift key.
Change case mode
Press the * Shift key.
Capitalize any letter
In Normal alpha mode, press the * Shift key. Choose uppercase.
Lowercase any letter
In Normal alpha mode, press the * Shift key. Choose lowercase.
Initial caps
In Normal alpha mode, press the * Shift key. Choose sentence case.
Select options on the bottom of the screen
Press the appropriate left or right softkey.
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User Guide 13
4My Stuff
This section describes how your phone can retrieve and playback media files and other downloads.
My Stuff Menu
Select My Stuff from the main menu to access the following functions:
Level 1 > Level 2 > Level 3
My Stuff My ringtones
Displays your ringtones and the Get more ringtones option.
My graphics
Displays your graphics and the Get more graphics option.
My games
Displays your games.
My themes
Displays your themes.
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14 My ringtones
My ringtones
My ringtones stores your preloaded and
downloaded ringtones. You can download ringtones to your phone from the Virgin Mobile Web site at
www.virginmobileusa.com or
directly from your phone using
VirginXL.
Charges apply.
Download a Ringtone
Before downloading, make sure you have enough money in your account; otherwise you can Top-Up your account.
1. From My ringtones, select Get more ringtones and search
for a ringtone.
2. Follow the prompts to purchase and
download the selected ringtone.
Assign a Ringtone
1. From My ringtones, highlight a ringtone.
2. Select Assign and choose how you want to
assign the ringtone.
Note: Downloaded ringtones are listed in
My ringtones and can be assigned to
individual contacts or groups.
My graphics
My graphics stores your preloaded and
downloaded graphics. You can download wallpapers and screensavers to your phone from the Virgin Mobile Web site at
www.virginmobileusa.com or directly from your
phone using
VirginXL. Charges apply.
Download a Graphic
Before downloading, make sure you have enough money in your account; otherwise you can Top-Up your account.
1. From My graphics, select Get more graphics and search
for a graphic.
2. Follow the prompts to purchase and
download the selected graphic.
Assign a Graphic
1. From My graphics, browse the Wallpapers, Screensavers, or Caller IDs.
2. Select a graphic from the list.
3. Select Assign and choose how you want to
assign the graphic.
My games
My games stores your preloaded games.
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User Guide 15
Play Brick Attack
The goal of this game is to eliminate bricks arranged in levels. You send a moving ball upward using a paddle at the bottom of the screen.
1. Select Brick attack.
2. You may see a notification, select Yes or No.
3. Select New to start the game. You have the
following options:
Use the Navigation key to move
the paddle.
Press the Back key to pause the game. Select Resume to restart the game. Select Options > Exit to exit the game.
My themes
My themes stores your preloaded Virgin Mobile
color themes. When you assign a color theme, the colors for your background, headers and highlight bars are changed. You can also find this list of color themes in your
Display settings.
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16 Check your Account Balance
5 My Account
You can manage your Virgin Mobile account directly from your phone. The basic tasks are summarized in this chapter. For more information about your account, go to
www.virginmobileusa.com.
Note: You cannot make calls, receive calls, or
access any other phone functions while you are accessing your account information. All incoming calls are automatically sent to your voicemail.
Check your Account Balance
You can check your Virgin Mobile account status in one of two ways.
From the main screen, scroll up.
From the main menu, select My Account.
Your account information appears. When your account is low or empty, you receive a notification to Top-Up.
Note: Additional charges may apply for multiple balance checks in one day. Visit
www.virginmobileusa.com for more details.
Top-Up your Account
Top-Up is how you add money to your Virgin Mobile account. You can Top-Up your Virgin Mobile account right from your phone. First, buy a Top-Up card from one of the thousands of retailers that carry them or register your debit card, credit card, or PayPal account at
www.virginmobileusa.com.
Note: You cannot register a debit or credit
card from your phone, and must register online first before you can Top-Up with this method via the phone.
When your balance is low, you can Top-Up your Virgin Mobile account from your phone.
Top-Up with a Top-Up Card
1. From the main menu, select My Account.
2. Scroll down to the Top-Up link and press
the
OK key.
3. Enter your Account PIN and select Done.
4. Scroll down to select Login and press the OK key.
5. Enter your Top-Up card’s PIN number and
press the
OK key.
6. Scroll down to select Top-Up Now and
press the
OK key.
7. You are now Topped-Up. Press the End key to exit.
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User Guide 17
Top-Up with a Debit Card, Credit Card, or PayPal Account
1. From the main menu, select My Account.
2. Scroll down to the Top-Up link and press
the
OK key.
3. Enter your Account PIN and select Done.
4. Scroll down to select Login and press the OK key.
5. Scroll down to select either Credit Card or PayPal and press the OK key.
6. Enter the amount you want to Top-Up and
press the
OK key. You can Top-Up in
amounts of $20, $30, $50, or $90.
7. Scroll down to select Top-Up Now and press
the
OK key.
8. You are now Topped-Up. Press the End
key to exit.
Note: You can also Top-Up over the Web at
www.virginmobileusa.com.
For More Information
For more information about your Virgin Mobile account or Virgin Mobile service, visit
www.virginmobileusa.com.
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18 Settings Menu
6 Settings
Settings Menu
Select Settings from the main menu to access the following functions:
Level 1 > Level 2 > Level 3
Settings Display
Access these options: Graphics, Main style, Themes, Greeting banner,
Language, Backlight, Auto-hyphen, Time/Date format, Brightness,
and
Contrast.
Sounds
Access these options: Ringtone volume, My ringtones, Business ringtones,
Personal ringtones, Power on/off sound, Key volume, Key length, TXT tone, Smart volume, Minute alert, Earpiece volume, and Speakerphone volume.
Convenience
Access these options: Set time/date (with Airplane mode enabled),
Airplane mode, Keyguard, Fast find, Frequent list, Answer Hold,
and
1-Touch dialing.
Call options
Access these options: Voice dialing, Auto answer, and Any key.
Security
Access these options: Lock phone, Change lock code, Special numbers,
Erase contacts, Erase downloads, and Reset phone.
Messaging
Access these options: TXT tone, Reminder, Signature, Edit auto text,
Save to sent, Auto-erase, and Text entry.
Network
Access these options: Privacy alert and Location.
Accessories
Access these options: Headset sound, Power backlighting, TTY, and Hearing aid.
Phone info
Access these option: My phone number, Phone memory, Version info, and
Icon keys.
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User Guide 19
Display
Set Graphics
My graphics stores your preloaded and
downloaded graphics. You can download wallpapers and screensavers to your phone from the Virgin Mobile Web site at
www.virginmobileusa.com or directly from your
phone using
VirginXL. Charges apply. For more
information, see “My graphics” on page 14.
Set Main Menu View
From Main style, select one of the following:
•Grid displays icons of each menu item, with
its name at the top of the screen.
•List displays a list of all menu items.
The next time you view the Menu, your selected menu style appears.
Set Them e
From My themes, select a color theme for the display background.
Set Greeting Banner
The banner is the personal label for your phone, appearing on the home screen above the time and date.
1. From Greeting banner, select Edit.
2. Press the Back key to clear the
current banner.
3. Enter your new text (up to 14 characters) or
press the
# Space key for a blank banner.
4. Select Save.
Set Language
From Language, select a language.
Backlight
You can adjust Backlight to maximize brightness or maximize battery life.
Set Backlight Duration
You can adjust Backlight to maximize brightness or maximize battery life.
From
Backlight, select Duration and
10 seconds, 15 seconds, or 30 seconds to
turn backlighting on for the set time after your last keypress.
Enable Power Save Mode
From Backlight, select Pwr save mode and one of the following:
•On to dim the backlight and conserve power.
•Off to have backlight display at
normal brightness.
Enable Auto-Hyphenation
Auto-hyphenation, when enabled, automatically inserts hyphens into your phone numbers to be consistent with the U.S. dialing plan (or the North American Numbering Plan). From
Auto-hyphen,
select
Enabled to turn on auto-hyphenation.
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20 Sounds
Set Time and Date Format
From Time/Date format, select a time and date format.
Set Brightness
1. From Brightness, scroll to change the
brightness level.
2. Select Save.
Set Contrast
1. From Contrast, scroll to change the
contrast level.
2. Select Save.
Sounds
Your phone has several settings that control the sound. You can select from a variety of ringers and adjust the volume.
Set Ringtone Volume
1. From Ringtone volume, scroll right or left
to set the ringer volume.
2. Select Save.
Set your Ringtone
Use My ringtones to set your ringtone with a preloaded or downloaded ringtone. See “My ringtones” on page 14 for more information.
Set your Business Ringtone
Use Business ringtones to set the ringtone for your business group contacts with a preloaded or downloaded ringtone. See “My ringtones” on page 14 for more information.
Set your Personal Ringtone
Use Personal ringtones to set the ringtone for your personal group contacts with a preloaded or downloaded ringtone. See “My ringtones” on page 14 for more information.
Set Power On/Off Sounds
From Power on/off sound, select Enabled to have your phone play the sound when turned on.
Set Key Volume
1. From Key volume, scroll right or left to set
the keypad volume.
2. Select Save.
Set Key Length
From Key length, select one of the following to control your keypad tone duration:
Normal sets the keypad tones to
normal length.
•Long sets the keypad tones to long length.
Set your TXT Tone
Use TXT tone to set your text message ringtone with a preloaded or downloaded ringtone. See “My ringtones” on page 14 for more information.
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User Guide 21
Enable Smart Volume
From Sounds, select Smart volume > Enabled to automatically adjust the volume during a call, based on surrounding noise levels.
Enable Minute Alert
From Minute alert, select Enabled. Your phone alerts you with a short beep ten seconds before each minute passes during a call.
Set Earpiece Volume
1. From Sounds, select Earpiece volume.
2. Scroll right or left to set the earpiece volume.
3. Press the OK key to save.
Set Speakerphone Volume
1. From Sounds, select Speakerphone volume.
2. Scroll right or left to set the
speakerphone volume.
3. Press the OK key to save.
Convenience
Use these settings to make your phone more convenient to use.
Set Date and Time
In Airplane mode, you can set the time and date manually.
Note: You can only access
Set time/date
with
Airplane mode enabled.
1. From Set time/date, do the following to
change the date:
Scroll left or right to move between the
month, day, and year fields.
Scroll up or down to change the month,
day, and year.
2. Press the OK key to save the date.
3. Do the following to change the time: Scroll left or right to move between the
hour, minute, and AM/PM fields.
Scroll up or down to change the hour,
minute, and AM/PM.
4. Press the OK key to save the time.
5. Select Done.
Enable Airplane Mode
While in an airplane, it is normally required that you turn off your mobile phone because it emits RF signals that interfere with air traffic control. In airplane mode, however, your phone does not emit RF signals. You cannot make or receive calls, send text messages, or use the Browser, but you can play games, use the Scheduler, set the clock, and make emergency calls to designated emergency numbers. Please check with uniformed personnel before operating your phone in Airplane mode.
From
Airplane mode, select Enabled > OK to
activate airplane mode. With airplane mode enabled, you can also set
the time and date manually.
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22 Convenience
Keyguard
Enable Keyguard
Use Keyguard to lock the keypad immediately or to automatically lock the keypad after a period of inactivity to prevent accidental key presses.
From
Keyguard, select one of the following:
to immediately lock the keypad.
to lock the keypad after 30 seconds
of inactivity.
to lock the keypad after 1 minute of inactivity.
to lock the keypad after 5 minutes of inactivity.
Note: You can also activate Keyguard by pressing
and holding the
* Shift key.
Note: In a voice call or an active data call, user
cannot change the keyguard menu setting. User will be prompted with "Feature can not be used during a call". Only in dormant data session or idle mode can the user make any changes to the keyguard setting.
Unlock Keyguard
From the home screen, select Unlock and press the
* Shift key to unlock the keypad.
Call Contact using Fast Find
1. From Fast find, select Enabled to turn
on fast find.
2. From the home screen, press the keys
corresponding to the letters of the name you want to find. A matching contact or speed dial entry appears.
3. Scroll to your desired contact and press the Send key to call the number.
Enable Frequent List
From Frequent list, select Enabled. With
Frequent list enabled, the last 15 of your most
frequently called contacts appear at the beginning of your contacts list. Scroll past the double line to view the entire contacts list.
Answer Hold
Enable Answer Hold
Use Answer Hold to place incoming calls on hold until you are ready to answer them.
1. From Answer Hold, select Enabled.
If you have not recorded a hold message, you need to record one, such as “Please hold. I’ll answer in a minute.”
2. Record the message twice, as prompted.
3. Select Save or Options and one of
the following:
–Play to replay your message. Re-record to record your message again. –Exit to exit.
The next time a call comes in, you can place it on hold.
Place a Call on Hold
You can place a call on hold with
Answer Hold enabled.
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User Guide 23
Note: If you are already on a call and you receive another call, you cannot place the incoming call on hold. With no call waiting enabled, the call goes to
Voicemail.
When a call comes in, do the following:
1. Select Options > Answer Hold to place
the caller on hold with your recorded hold message.
2. Select Answer to speak to the caller on hold
or
End Call to hang up without speaking.
Change Hold Call Message
1. From Answer Hold, select Re-record msg.
2. Record the message twice, as prompted.
3. Select Save to save the message or Options
and one of the following:
–Play to replay your message. Re-record to record your
message again.
–Exit to exit.
Use 1-Touch Dialing
The 1-Touch Dialing feature is the fastest way to call a speed dial location. To call a contact with speed dial, press and hold the speed dialing location. If it is a two-digit location, press the first digit briefly, then press and hold the second digit.
Note: To use 1-Touch dialing, you must enable 1-Touch dialing on your phone and have a speed dial location assigned to a contact.
From
1-Touch dialing, select Enabled to
turn on 1-touch dialing.
Call options
Vo ice dialing
Use the following features to customize the voice commands.
Enable Automatic Add
From Automatic add, select Enabled to automatically add a contact to your voice dial list when you create a new contact.
Set Expert Mode
Use Expert mode to speak a command after you hear a tone instead of following the initial voice prompts.
From
Expert mode, select one of the following:
Normal sets the phone to default
voice prompts.
Expert sets the phone to sound tones instead
of voice prompts.
Set Display Results
You can set the phone to display up to three voice recognition contacts when calling or searching for a contact with voice commands. From
Display results, select Single best or Three best.
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24 Security
Set Digit Lengths
You can set the number of digits used for a phone number in your voice dial list.
From
Digit lengths, select one of the
following options:
North american recognizes only 7, 10, and
1 + 10 digits in a phone number.
Permit all allows 4-14 digits in a
phone number.
Enable Voice Answer
You can set your phone to answer a call with your voice when using a hands-free accessory.
1. From Auto answer, select Disabled.
2. From Ringer mode, select Normal sounds.
3. From Headset sound, select Outofheadset.
4. From Voice answer, select With accessory.
Enable Voice Wake-up
From Headset sound, select Out of headset.
From Voice wake-up, select With accessory
to activate voice dialling.
Note: You must use a headset or hands-free kit and connect the AC adapter to the phone and the wall outlet for voice wake-up to work.
Use Voice Training
If your phone has trouble recognizing your voice, you can train your phone to recognize specifically your voice for numbers.
1. From Voice training, read the message and
select
OK > Train numbers > OK.
2. Follow the prompts for each number until
training is complete.
Note: You must read the numbers digit by digit for voice training to work.
Enable Auto-Answer
From Auto answer, select After 5 seconds. The phone automatically answers after five seconds with a headset attached.
Enable Any Key
From Any key, select one of the following:
Any key mute to silence calls when
you press any key except for the
Send
or
Speakerphone key.
Any key answer to answer calls when you
press any key except for the
End, Back, or
Navigation key.
Security
This section describes the security features on your phone. You can adjust these features to prevent access to your personal information. All security features are shielded by a four-digit lock code (typically 0000 or the last 4 digits of your phone number).
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User Guide 25
Lock phone
Set Lock Phone
With your phone locked, you can call only emergency numbers or your service provider’s customer service number. You can still receive incoming calls.
1. From Security, enter your four-digit
lock code.
2. Select Lock phone > OK and one of
the following:
–Never leaves the phone always unlocked. On power up locks the phone every time
you turn it on.
–Now locks the phone immediately.
Unlock the Phone
1. From the home screen, select Unlock.
2. Enter your four-digit lock code.
Change Lock Code
Change your lock code from the default.
1. From Security, enter your four-digit
lock code.
2. Select Change lock code > Yes.
3. Enter a new four-digit code.
4. Re-enter your new lock code.
Assign Special Numbers
Use Special numbers to specify three personal phone numbers you can call with your phone locked.
1. From Security, enter your four-digit
lock code.
2. Select Special numbers.
3. Select an Unassigned slot.
4. Enter the number and select Done.
For privacy purposes, you can view these numbers only when entering them for the first time.
To make a call to an ICE number from a locked phone, you must dial the number (including area code) exactly as stored in
Special numbers.
Erase All Contacts
1. From Security, enter your four-digit
lock code.
2. Select Erase contacts > Yes > Yes to erase
all entries from your contacts list.
Note: You cannot recover deleted information.
Erase All Downloads
1. From Security, enter your four-digit
lock code.
2. Select Erase downloads > Yes > Yes to
erase all your downloaded (excluding the preloaded) content.
Note: You cannot recover deleted information.
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26 Messaging
Reset your Phone Settings
1. From Security, enter your four-digit
lock code.
2. Select Reset phone > Yes to reset your
phone settings to the factory default, deleting all your custom settings.
Note: You cannot recover deleted information.
Messaging
Use Messaging to set up the settings affecting all messages. See “Message Settings” on page 40 for more information.
Network
Enable Privacy Alert
From Privacy alert, select Enabled to set your phone to alert you when enhanced digital CDMA privacy is lost or regained.
Set Location Information
Use Location to share your location information with network services other than emergency services (for example, 911, 111, 999 and 000) in serviced areas. This feature works only when your phone is in digital mode. You do have the option of turning off the locator to emergency services.
From
Location, select one of the following:
911 only (default) shares your position
information only with emergency services when you call your 3-digit emergency code.
Location on shares your position
information, in addition to emergency services.
Accessories
Set Headset Sounds
With a headset attached to your phone, you can play the ringer through the headset or phone speaker.
From
Headset sound, select Out of phone
(ringing from the phone speaker) or
Out of
headset
(ringing from the headset).
Enable Power backlighting
From Power backlighting, select Always on have the backlight always on whenever the phone detects external power.
Charge time may increase, preventing the phone from reaching its complete charge level.
Connect to TTY Device
You can connect the phone to a teletype (TTY) device for the hearing impaired. (TTY device sold separately.)
Note: Enable TTY only when using the phone with a TTY device.
1. Connect the TTY device to your phone.
2. From TTY, select OK to clear
the notification.
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3. Select one of the following: TTY off disables TTY. TTY on enables TTY devices. TTY on + talk enables TTY devices and
voice carry over.
TTY on + hear enables TTY devices and
hearing carry over.
Note: You can also enter
##889 with your keypad
and select
TTY to enable TTY.
Connect to Hearing Aid Device
With a T-coil hearing aid device (sold separately) connected, you can enable the hearing aid feature.
1. Connect the T-coil hearing aid device to
your phone.
2. From Hearing aid, select OK > Enabled.
Phone info
View Phone Number
Select My phone number to view your phone’s phone number, MSID, and serial number.
Check your Phone Memory
Select Phone memory to check the memory usage of your phone.
View Version Information
Select Version info to check your phone’s software and hardware information.
View Phone Icons
Select Icon keys to view the icons used in your phone.
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28 Contacts Menu
7 Contacts
Use your phone’s contacts list to store information about a person or company.
Contacts Menu
Select Contacts from the main menu to access the following functions:
Level 1 > Level 2 > Level 3
Contacts Find name
Access your existing contacts list.
Add new
Add a new entry to your contacts list.
Groups
View your groups of contacts.
Speed dial list
View your contacts assigned with speed dials.
Voice dial list
View your contacts assigned with voice tags.
My phone number
View your phone number.
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Access Contacts
Access Contacts List
1. From Find name, enter the first letter of your
desired contact and scroll through to highlight it.
2. Do one of the following: Press the Send key to call the contact. Press the OK key to view the
contact’s details.
Select New to create a new contact. Select Options to access more functions.
View Contact Details
1. From Find name, select a contact.
2. At the contact details screen, select a
number, address or note.
3. Select the detail you want to view. For
example, to view a phone number, select
View number.
Use Frequent List
With Frequent list enabled, you can view 15 of your most frequently called contacts. See “Enable Frequent List” on page 22.
Use Fast Find
With Fast find enabled, you can press one or two keys to view close matches of the contact. See “Call Contact using Fast Find” on page 22.
Add Contacts
Add Contacts from Home Screen
1. From the home screen, enter a phone
number to save (include the area code).
2. Select Save > Save new contact.
3. Enter a name for the contact.
4. Enter additional phone numbers, email
addresses, and other contact details. (Scroll up or down to move through the contact fields.)
5. When done, select Save.
Add Contacts from Contacts Menu
1. From Add new, enter a name for the contact.
Scroll down to the next field when done.
2. Enter a primary number for the contact.
3. Enter additional phone numbers, email
addresses, and other contact details. (Scroll up or down to move through the contact fields.)
4. When done, select Save.
Add a Code or Extension
When saving the phone number of an automated service, you may include a pause for dialing an extension.
1. From the home screen, enter a
phone number.
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30 Use Contacts
2. Select Options and a type of pause: Time pause causes the phone to stop
dialing for two seconds.
Hard pause causes the phone to
wait until you select
Release while
making the call.
3. Enter the remaining numbers and
select
Save > Save new contact.
4. Complete the contact information
and select
Save.
Use Contacts
Call Contacts
1. From Find name, select a contact.
2. At the contact details screen, select
a number.
3. Select Call.
Send a Text Message to Contacts
1. From Find name, select a contact.
2. At the contact details screen, select a
number or email address.
3. Select Send text msg.
4. Complete your text message and select Send.
Customize Contacts
Edit Contact Details
1. From Find name, select a contact.
2. At the contact details screen, select Edit.
3. Enter additional phone numbers, email
addresses, and other contact details. (Scroll up or down to move through the contact fields.)
4. When done, select Save.
Assign Number Types
1. From Find name, select a contact.
2. At the contact details screen, select Edit.
3. Press down twice to scroll to the number
type dropdown and press the
OK key.
4. Select a number type. The appropriate
icon appears next to the number in your contacts list.
5. Select Save.
Assign Ringtones to Contacts
1. From Find name, select a contact.
2. At the contact details screen, select the
contact name.
3. Select Options > Ringtone to assign a
ringtone. (Scroll to select a ringtone.)
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Assign Message Tones to Contacts
1. From Find name, select a contact.
2. At the contact details screen, select the
contact name.
3. Select Options > TXT tone to assign a tone.
(Scroll to select a tone.)
Assign Pictures to Contacts
1. From Find name, select a contact.
2. At the contact details screen, select the
contact name.
3. Select Options > Picture and select
apicture.
Add a Prefix to Phone Numbers
Use Prepend to add a prefix, such as an area code, to a phone number:
1. From Find name, select a contact.
2. At the contact details screen, select
a number.
3. Select Options > Prepend to enter the
prefix at the beginning of the number.
4. Select Save.
Assign Speed Dials to Contacts
1. From Find name, select a contact.
2. At the contact details screen, select
a number.
3. Select Options > Add speed dial.
4. Select a location from the list to assign the
speed dial number.
Change Primary Numbers
When a contact has more than one number, the first number becomes the primary number by default. To change the contact’s primary number:
1. From Find name, select a contact.
2. At the contact details screen, select
anumber.
3. Select Options > Primary number > Yes.
Add Contacts to Groups
1. From Find name, select a contact.
2. At the contact details screen, select a number
or email address.
3. Select Options > Add to group.
4. Select groups from the list provided. A
checkmark appears next to each selection. You can also remove a checkmark.
5. When finished, select Done.
Visit Web Addresses
1. From Find name, select a contact.
2. At the contact details screen, select a
Web address.
3. Select Options > Launch web.
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32 Erase Contacts
Erase Contacts
Erase Contact Details
1. From Find name, select a contact.
2. At the contact details screen, select a
number, address or note.
3. Select your desired erase option and Yes. For
example, to erase an email address, select
Options > Erase address > Yes.
Erase an Entire Contact
1. From Find name, select a contact.
2. At the contact details screen, select the
contact name.
3. Select Options > Erase contact > Ye s to
erase the entire contact.
Contact Groups
You can assign your contacts to groups. Your phone comes with default groups. You can also create your own groups.
View Groups
1. Select Groups to view your preloaded
groups, followed by the custom groups you have created.
2. Highlight a group and do one of
the following:
Press the OK key to view the
group details.
Select New to create a new group. Select Options to access more functions.
Create a New Group
1. From Groups, select New.
2. Enter a name for the group and select Next.
3. Select contacts from the list provided. A
checkmark appears next to each selection. You can also remove checkmarks.
4. When finished, select Done.
Your new group appears the next time you view your groups list.
Send Text Messages to Groups
1. From Groups, highlight a group.
2. Select Options > Send text msg.
3. Complete your text message and select Send.
Add or Remove Contacts from Groups
1. From Groups, highlight a group.
2. Select Options > Edit.
3. If you are modifying a group you created,
select
Next. Otherwise, go to the next step.
4. Select contacts from the list provided. A
checkmark appears next to each contact in the group. Press the
OK key to add or
remove checkmarks.
5. When finished, select Done.
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User Guide 33
Assign Ringers to Groups
1. From Groups, select a group.
2. At the group details screen, scroll to the
group name.
3. Select Options > Ringtone >
Assign ringtone
and a ringer from
the list. (Scroll to play the ringers.)
Assign Message Tones to Groups
1. From Groups, select a group.
2. At the group details screen, scroll to
the group name.
3. Select Options > TXT tone >
Assign TXT tone
and a ringer from
the list. (Scroll to play the ringers.)
Assign Pictures to Groups
1. From Groups, highlight a group.
2. At the group details screen, scroll to
the group name.
3. Select Options > Picture > Assign picture
and assign a picture.
Erase a Group
1. From Groups, highlight a group.
2. Select Options > Erase > Yes.
Speed Dial List
Assign Speed Dial Numbers
1. From Speed dial list, highlight an
unassigned number (marked as empty).
2. Select Assign.
3. At the contacts list, select a contact.
4. At the contact details screen, select a
phone number.
Clear Speed Dial Numbers
1. From Speed dial list, highlight an
assigned number.
2. Select Erase > Yes.
Voice Dial List
Enable Voice Dial Tags
Your phone creates a voice dial tag for each contact that has a name field which is not blank or a name that is more than five syllables. You can enable or disable the voice dial tags associated with your contacts.
1. From Voice dial list, press the OK key to
add or remove checkmarks. A checkmark appears next to each enabled voice dial. (Scroll through the list to play the voice dial tags.)
2. When done, select Save.
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34 View Phone Number
View Phone Number
Select My phone number to view your phone’s phone number.
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8 VirginXL
Access VirginXL
With VirginXL, you can access music, entertainment, and information services from your phone. Download games, ringtones, wallpapers, screen savers, and other content; surf the web; and more. Check Virgin Mobile’s Web site at
www.virginmobileusa.com for availability
and pricing, or check directly from your phone through the
VirginXL menu. Charges apply.
To launch VirginXL, scroll left from the main screen or select
VirginXL from the main menu.
Note: You cannot make calls, receive calls, or
access any other phone functions during a
VirginXL session. All incoming calls are
automatically sent to your voicemail.
Navigate VirginXL
1. Scroll through the available items and
highlight the one you want.
2. Press the OK key to select a VirginXL menu
item or options.
A scroll bar on the right side of the screen indicates that there is more text. Scroll down to go to the next screen of text. Press the
Back key to
move back one screen.
End a VirginXL Session
Press the End key from within VirginXL.
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36 Messaging Menu
9 Messaging
Use Messaging to send, receive, and erase messages from your phone.
Messaging Menu
Select Messaging from the main menu to access the following functions:
Level 1 > Level 2 > Level 3
Messaging Send text msg
Compose a text message.
Inbox
Shows a list of received text and multimedia messages.
Virgin Alerts
Shows how many alerts are waiting.
Voicemail
Shows how many voicemails are waiting.
Sent
Shows a list of messages you have successfully sent.
Outbox
Shows a list of messages you have sent, but are pending or failed.
Saved
Shows a list of messages you have saved.
Drafts
Shows a list of messages that have been started, but saved to be completed at a later time.
Msg settings
Access these options: TXT tone, Reminder, Signature, Edit auto text,
Save to sent, Auto-erase, and Text entry.
Erase msg
Access these options: Inbox, Outbox, Sent, Saved, Drafts, and All.
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Send Messages
Create a Text Message
You can send and receive text messages with most mobile phones and email addresses.
1. From Send text msg, enter a recipient’s
phone number or email address. (Select
Options to access contacts, groups or
recently used addresses. Scroll down to move to the next field when done.)
You can send a single message to up to ten recipients at once. Use a comma or space to separate each address.
2. Enter the message. (Select Options to access
more features.)
3. When done, select Send.
Receive Calls while Creating Messages
If you receive a call while creating a message a notification appears. Do one of the following:
Select Ignore to ignore the call and return to
the message screen.
Press the Send key to answer the call and
your phone automatically saves the message to
Drafts.
Enter Message Recipients
The following describes how to add recipients to your messages.
Add Recipients from Contacts
1. At the compose message screen, select Options > Contacts when entering a phone
number or email address.
2. Select a contact from the contacts list.
3. Select a number or address.
4. Complete your message.
Add Recipients from Recent List
1. At the compose message screen, select Options > Recent list when entering a
phone number or email address.
2. Select a number or address.
3. Complete your message.
Add Recipients from Recent Calls
1. At the compose message screen, select Options > Recent calls when entering a
phone number or email address.
2. Select a number.
3. Complete your message.
Send to Groups
1. At the compose message screen, select Options > Groups when entering a phone
number or email address.
2. Select a group.
3. Complete your message.
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38 Manage Received Messages
Save Recipients as Contacts
1. At the compose message screen, select Options > Save address when entering a
phone number or email address.
2. Select a number or address.
3. Select Options > Save new contact
(to create a new contact) or
Options >
Add to Contact
(to add the number or
address to an existing contact).
Add Recipients from Message Text
1. At the compose message screen, select Options > Add address when entering the
text to add more recipients.
2. Enter a number or address to add.
3. Complete your message.
Save Messages to Drafts
At the compose message screen, select Options >
Save message when entering the text. Your phone
saves the message to
Drafts for you to complete at
a later time.
Complete Messages in Drafts
From Drafts, highlight your desired message.
Select Edit.
Complete your message.
Use Preset Text
Add Preset Text
1. At the compose message screen, select Options > Insert auto text when
entering the text.
2. Select a preset text entry.
3. Complete your message.
Save Messages as Preset Text
1. At the compose message screen, select Options > Save auto text when entering the
text to use it later as preset text.
2. Complete your message.
Save Received Messages as Preset Text
When viewing a received message, select
Options > Save auto text to use it later
as preset text.
Manage Received Messages
Reply to Text Messages
When receiving a message, your phone displays a notification and the message icon appears at the top of your screen. The message icon flashes with an urgent message alert if the message is urgent.
1. When a message notification appears, select Inbox (to view the message) or Ignore (to
clear the notification). An icon appears at the top of your screen
when you have an unread message.
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2. From Inbox, highlight a message and select View > Reply (to compose your message)
or
Options (to access more features).
3. Complete your message and select Send.
Forward Messages
1. When viewing a received message, select Options > Forward.
2. Enter a number or address.
3. Complete your message and select Send.
Reply with a Copy of the Message
1. When viewing a received message, select Options > Reply with copy.
The original message appears in your reply message.
2. Complete your message and select Send.
Call a Number in a Message
When viewing a received message, select Options >
Call to call a valid number in the message.
Save Received Messages
When viewing a received message, select
Options > Save message to save it to Saved.
Lock Messages
When viewing a received message, select
Options > Lock msg to protect it from
accidental deletion. To unlock the message, select
Options > Unlock msg.
Go to Web Addresses in Messages
When viewing a received message, select
Options > Launch browser to go to a
web address included in the message.
Use Voicemail
Set Up your Voicemail
Before your phone can receive voicemail messages, you must set up a 4-10 digit passcode and record a personal voicemail greeting.
When you have set up your voicemail, all unanswered calls to your phone are automatically transferred to voicemail, even if your phone is in use or turned off.
1. Press and hold the 1 key.
2. Follow the system prompts to create a
password and record a greeting.
Check your Voicemail
When you receive a voicemail message, a notification with a voicemail message icon appears at the top of your screen.
At the voicemail notification, select Call to call
your voicemail number and follow the system prompts to retrieve the message.
Select
Ignore to clear the notification without
checking messages. The notification icon remains on top of the screen until you listen to the message.
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40 Manage Sent Messages
When only the voicemail message icon
appears on top of the screen, select
Voicemail and follow the system prompts
to retrieve the message.
Manage Sent Messages
Check Message Status in Sent Folder
Use the following symbols to check the Sent folder for the status of messages successfully sent.
Check Message Status in Outbox
Use the following symbols to check your Outbox for the status of messages sent but still in process.
Unable to Send Messages
You may not be able to send or receive messages if your phone’s memory is nearly full, or if digital service is not available at the time. To free up memory, erase old messages. See “Erase Messages” on page 41.
Manage Virgin Alerts
1. From Virgin Alerts, select an alert.
2. Select View to view the alert.
Message Settings
The following message settings affect all messages unless you change them for individual messages.
Set your TXT Tone
Use TXT tone to set your text message ringtone with a preloaded or downloaded ringtone. See “My ringtones” on page 14 for more information.
Set your Reminder
From Reminder, select On to enable a reminder beep to sound every five minutes until you read the new message.
Set your Signature
You can create a signature to appear at the end of all outgoing messages.
1. From Signature, enter your signature.
2. Select OK to save the signature.
Note: The signature counts towards the character
limit of your message.
The scheduled message will be sent at the scheduled time. You cannot cancel delivery of the message.
The message was sent. You cannot cancel delivery of the message.
The message has been received.
The message has been sent to more than one recipient.
The message is pending and will be sent when possible. You can cancel delivery of the message.
The message cannot be sent because service is not available. An alert appears on your phone if the message cannot be sent.
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Edit Preset Messages
Your phone comes with preset messages, such as “Please call me,” which you can insert into the body of a text message. You can edit or create up to 40 preset messages.
1. From Edit auto text, do one of the following: Scroll to a preset message and
select
Edit.
Select New msg to create a new
preset message.
2. Enter or edit the text.
3. Select Save.
Note: You can also save messages you have
written or received as preset messages.
Enable Save to Sent
From Save to sent, select Auto (to automatically save outgoing messages to the
Sent folder), Off (to disable automatic saving
of outgoing messages to the
Sent folder), or
User confirmation (to choose whether to save
them when sending them).
Enable Auto-Erase
Use Auto-erase to set your phone to erase messages automatically when it needs memory for incoming messages.
From
Auto-erase, select one of the following:
•Disabled erases no messages.
Inbox msgs erases old messages in Inbox
when memory is needed.
•Sent msgs erases old messages in Sent when
memory is needed.
Both erases old messages in both Inbox and Sent when memory is needed.
Set Default Text Entry Mode
You can change the default text entry mode when creating a text message. This setting applies only to the Message field, not the Send To field.
From
Text entry, select Normal alpha (to enter
text letter by letter) or
Rapid mode (to enter text
with word recognition).
Erase Messages
Erasing old messages frees up memory in your phone. You can erase messages as you send or read them, erase them one at a time, or erase them all at once.
Erase a Single Message
When viewing a received message, select
Options > Erase > Yes.
Note: You can erase a scheduled message, but
cannot cancel its delivery.
Erase Messages from a Folder
From Erase msg, select a folder to erase messages from. For example, to erase received messages, select
Inbox > Yes.
Note: You cannot recover deleted information.
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42 Erase Messages
Erase All Messages
From Erase msg, select All > Yes to erase all messages from all folders, except for voicemail messages.
Note: You cannot recover deleted information.
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10 Tools
Tools Menu
Select Tools from the main menu to access the following functions:
Level 1 > Level 2 > Level 3
Tools Voice memo
Access these options: Record new and Recorded memos.
Calendar
Access these options: Add new event, View month, View day, Go to date,
View all events, and Settings.
Alarm clock
Set an alarm.
Tip calculator
Calculate a tip.
Calculator
Perform basic calculations.
World clock
View times from different time zones.
Timer
Set a countdown timer.
Stopwatch
Use a stopwatch timer.
Memopad
Use the memo pad.
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Voice memo
Use Voice memo to record and play back audio memos.
Record Voice Memos
1. From Voice memo, select Record new.
2. Record your voice memo and select Stop when done.
3. Select Save.
If you receive an incoming call while recording a memo, the memo is saved and the incoming call screen appears.
Play Voice Memos
1. From Recorded memos, highlight a memo.
2. Select Play to play the memo or Options to
access more features.
Calendar
Use Calendar to schedule events and set reminder alerts.
Create an Event
1. From Add new event, enter a name. Scroll
down to move to the next field when done.
2. Press the OK key to select an event type
from the list.
3. Press the OK key to change the date,
if needed.
Scroll left or right to move between
month, day, and year fields.
Scroll up or down to change month, day,
and year.
Press the
OK key to save and move to the
next field.
4. Press the OK key to change the time,
if needed.
Scroll left or right to move between hour,
minute, and AM/PM fields.
Scroll up or down to change hour,
minute, and AM/PM.
Press the
OK key to save and move to
the next field.
5. Press the OK key to change the duration,
if needed.
Scroll left or right to move between hour
and minute fields.
Scroll up or down to change hour
and minute.
Press the
OK key to save and move to the
next field.
6. Press the OK key to select a priority from
the list.
7. Press the OK key to select a reminder from
the list.
8. Press the OK key to select a reminder sound
from the list.
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9. Press the OK key to select During event to
enable silent mode or
Off to have normal
sounds.
10. Press the OK key to select a recurring event
from the list, if needed.
11. Select Save.
View Events
View Events by Month
1. From View month, scroll through the month
view. (Days with events are highlighted.)
2. Press the OK key to select a date.
3. Do one of the following: Scroll left or right to move to
another date.
Select an event. Scroll to a time and select Add new to
create a new event.
Select Options to access more features.
View Events by Date
From View day, do one of the following:
Scroll left or right to move to another date.
Select an event.
Scroll to a time and select Add new to create a
new event.
Select Options to access more features.
Go to a Specific Date
1. From Go to date, scroll left or right to move
between month, day, and year fields. Scroll up or down to change month, day, or year.
2. Press the OK key to select the date.
View Events by List
From View all events, select an event from the list or
Options to access more features.
Return to the Current Date
From View day, select Options > Go to today to return to the current date.
Sort Events by Time
From View all events, select Options >
Sort by time
to sort events by time.
Sort Events by Type
From View all events, select Options >
Sort by type
to sort events by their assigned type.
Sort Events by Priority
From View all events, select Options >
Sort by priority
to sort events by their
assigned priority.
Modify Events
Edit an Event
1. From View day, select an event.
2. At the event details screen, select Options > Edit.
3. Modify the event and select Save.
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46 Calendar
Send an Event
1. From View day, select an event.
2. At the event details screen, select Options > Send to attach the file to a
multimedia message.
3. Complete the appropriate task.
Copy an Event
1. From View day, select an event.
2. At the event details screen, select Options > Copy.
3. Enter a new name for the event.
4. Complete the event and select Save.
Erase Events
Erase an Event
1. From View day, select an event.
2. At the event details screen, select Options > Erase > Yes.
Erase the Current Day’s Events
From View day, select Options >
Erase today’s events > Yes
to erase all
events on that day.
Erase All Events
From View all events, select Options >
Erase all events > Yes
to erase all events
from the phone. Note: You cannot recover deleted information.
Erase All Past Events
From View all events, select Options >
Erase all past events > Ye s to erase all past
events from the phone. Note: You cannot recover deleted information.
Scheduler Settings
Set Scheduler Hours
1. From Settings, select Calendar hours.
2. Modify the start and end times. Scroll left or right to move between hour,
minute, and AM/PM fields.
Scroll up or down to change hour,
minute, and AM/PM.
3. Select Save when done.
Erase Events Automatically
1. From Settings, select Auto erase.
2. Select an option from the list to set when to
automatically erase your past events.
Set Event Priority
1. From Settings, select Priority.
2. Select an option to set every event you create
with this priority type.
Set Event Reminder
1. From Settings, select Reminder.
2. Select an option to set every event you create
with this reminder setting.
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User Guide 47
Set Event Reminder Alert
1. From Settings, select Reminder sound.
2. Select an option to set every event you
create with this reminder alert. (Scroll to listen to sounds.)
Set Event Silent Mode
1. From Settings, select Silent mode.
2. Select an option to set every event you create
with this silent mode.
Alarm Clock
You can set up to four alerts with your phone’s three alarm clocks and one quick alarm.
Note: The alert occurs only if the phone is on.
Set an Alarm
1. From Alarm clock, scroll to one of the
alarms and select
Set.
2. Press the OK key to change the time,
if needed.
Scroll left or right to move between hour,
minute and AM/PM fields.
Scroll up or down to change hour,
minute and AM/PM.
Press the
OK key to save time and move to
the next field.
3. Press the OK key to select a sound
from the list.
4. Press the OK key to select a recurring
alarm from the list, if needed.
5. Press the OK key to enter a note.
6. Select Save.
When the alarm rings, select Stop to turn off the alarm or
Snooze to set the alarm to ring in
another ten minutes.
Set the Quick Alarm
1. From Alarm clock, scroll to the quick
alarm and select
Set.
2. Choose a time. (A notification shows the
quick alarm is on.)
When the quick alarm rings, select
Off to turn off
the alarm, or
Reset to set the quick alarm again.
Use Tip Calculator
1. From Tip calculator, enter the amount of
your bill and select
Next.
2. Scroll to select the percentage you
want to tip.
Step Result: The total bill with tip is
displayed. If you are finished, select
Done.
Otherwise, go on to the next step.
3. Select Split and enter the number of
people sharing the bill (or enter 1 if paying the entire bill).
4. Select Next to view the final bill.
5. Select Done when finished.
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48 Use Calculator
Use Calculator
1. From Calculator, enter the first number.
2. Select a mathematical operation: Scroll left to multiply. Scroll right to divide. Scroll up to add. Scroll down to subtract.
Your selection will appear highlighted.
3. Enter the second number, and press the OK
key to view the result.
4. Select Exit to return to the menu, or Options
and one of the following:
–MS clears value currently stored and
adds the displayed result to value stored in memory.
–M+ adds displayed result to the value
stored in memory.
–MR displays currently stored value on
the screen.
–MC clears value currently stored
in memory.
World clock
Use World clock to check times in cities around the world in relation to your local time.
Set Worl d Clock
1. From World clock, first scroll left or right to
select a time zone.
2. Check your local time and date on the first
line, followed by your selected world city and its time and date.
Search World Clock
1. From World clock, select Options >
Search city
or Search country.
2. Enter the first letter(s) of your desired
city or country.
3. Select a city or country from the list.
Use Timer
The timer counts down for the specified time. It beeps when that amount of time has elapsed.
1. From Timer, select Set.
2. Enter the time length. Scroll left or right to move between
hours, minutes, or seconds fields.
Scroll up or down to change hours,
minutes, or seconds.
3. Select Sound, and choose from the list to
modify the sound.
4. To work the timer, select from the
following options:
–Start begins the countdown. –Stop pauses the countdown. –Reset clears the timer.
When the countdown is complete, select Off to silence the alarm.
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User Guide 49
Use Stopwatch
From Stopwatch, select from the following options:
•Start begins counting.
•Stop pauses counting.
•Reset clears the stopwatch.
Press the Back key to exit.
Memopad
Write a Memo
1. From New memo, enter the memo.
2. Select Save.
View a Memo
From View memos, select View to open a memo or
Options to access more features.
Edit a Memo
1. From View memos, highlight a memo.
2. Select Options > Edit.
3. Edit the memo, and select Save.
Send a Memo
1. From View memos, highlight a memo.
2. Select Options > Send as sms.
3. Complete the message, and select Send.
Call a Number in a Memo
If you have a phone number in a memo, you can call it.
1. From View memos, highlight a memo.
2. Select Options > Use number.
3. Select a number, and press the Send key.
Lock a Memo
You can lock a memo to prevent it from being edited or erased.
1. From View memos, highlight a memo.
2. Select Options > Lock memo.
To unlock a memo, select Unlock memo.
Erase a Memo
1. From View memos, highlight a memo.
2. Select Options > Erase > Yes.
Erase All Memos
From View memos, select Options >
Erase all > Yes.
Note: Selecting Erase all only erases
unlocked memos.
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50 Recent Calls Menu
11 Recent Calls
Recent Calls Menu
Select Recent Calls from the main menu to access the following functions:
Level 1 > Level 2 > Level 3
Recent Calls Missed calls
See a list of all voice calls you have missed.
Received calls
See a list of all voice calls you have received.
Outgoing calls
See a list of all voice calls you have made.
All calls
See a list of all voice calls.
Call timers
Access these options: Last call and All calls.
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User Guide 51
Work with Call Lists
Return Any Call
1. From All calls, highlight a number.
2. Press the Send key to call the number or
select
Options to access more features.
This list contains all calls made and received.
Return a Received Call
1. From Received calls, highlight a number.
2. Press the Send key to call the number or
select
Options to access more features.
This list contains all calls received.
Return an Outgoing Call
1. From Outgoing calls, highlight a number.
2. Press the Send key to call the number or
select
Options to access more features.
This list contains all calls you have made.
Return a Missed Call
1. From Missed calls, highlight a number.
2. Press the Send key to call the number or
select
Options to access more features.
This list contains all calls you received, but did not answer.
Deal with a Missed Call
When you have missed a call, “Missed Call” appears on your screen. You can do one of the following:
To clear the screen, select OK.
To view the call details, select Calls and
press the
OK key.
To return the call, select Calls and press
the
Send key.
Call List Options
Save Number from Call List
1. At the call list, highlight a number.
2. Select Options > Save.
3. Select New entry to create a new contact
or
Existing entry to add number to an
existing contact.
View Contact from Call List
1. At a call list, highlight a contact.
2. Press OK to see the contact details screen.
Send Text Message from Call List
1. At a call list, highlight a contact.
2. Select Send txt.
3. Complete your text message and select Send.
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52 Erase Call List Records
Erase Call List Records
Erase a Single Record
1. At a call list, highlight a contact.
2. Select Options > Erase > Yes.
Erase a Call List
1. At a call list, highlight a contact.
2. Select Options > Erase All > Yes .
Work with Call Timers
View Last Call Timer
Select Last call to view the total call time of your last call made or received. Select
Done
when finished.
View All Calls Timer
Select All calls to view the number of calls made and received and the total call time.
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User Guide 53
12 Web
Surf the Web
You can use your phone to browse the Internet if you have obtained phone Internet services from your service provider and if over-the-air Internet access is available in your area.
Launch Browser
Select Surf the Web to launch the browser. An alert appears notifying of airtime fees, if you have enabled web alerts. Select
OK to continue.
If this is the first time you have connected to the Internet, a message informs you that security is not yet enabled for your browser. Select
Yes to
enable security.
Browse the Web
A browser home page with a list of bookmarks and some browser menu options appear when you are connected to the Web. The lock icon appears in a secure session. You can do the following:
To choose a site, scroll to the link and press
the
OK key.
An underline and an arrow indicate that
there is more text. Scroll down to view the rest of the text.
Press the Back key to return to the
previous screen.
Press the End key to exit.
Select Options to access more
browser features.
Add a Bookmark
1. Surf to the Web page you want to bookmark
and select
Options > Add to Bookmarks.
2. Edit the bookmark's details, if needed.
3. Select Options > Save to save
the bookmark.
To access your saved bookmarks, select
Options > Bookmarks from any web page.
Search the Web
From Web, select Options > Search to go directly to the browser’s search page.
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54 Call a Contact
13 Voice Commands
You can do certain commands through voice recognition. To control the settings associated with voice commands, see “Voice dialing” on page 23.
Call a Contact
1. From the home screen, press and hold
the
Send key. The phone prompts, “Say
acommand”.
2. Say “Contact” and then name of the person
you want to call. The phone prompts, “Please repeat” or “Say
a name” if it does not recognize the name. If the name you spoke matches a contact in the voice dial list, the phone prompts: “Name, correct?” Say “Yes” to make the call, “No” to select a similar name, or “Cancel” to cancel the phone call.
If the phone finds multiple voice tags that sound like the name you said, the phone will list the names, you will be asked to verify which name you want to call. Say “Yes” when you hear the correct name. Say “No” when you hear an incorrect name.
3. Press the End key to end the call.
To modify your voice dial list, see “Enable Voice Dial Tags” on page 33.
Call a N umber
1. From the home screen, press and hold
the
Send key. The phone prompts, “Say
acommand”.
2. Say “Dial Number” and then speak the digits
of the number you want to call. If you pause, the phone prompts you, “Did you say <number>” or “Say a number” if it does not recognize the name. Say “Yes” to make the call, “No” to cancel the phone call.
3. Press the End key to end the call.
Find a Contact
1. From the home screen, press and hold the Send key. The phone prompts, “Say
acommand”.
2. Say “Find Contacts”. The phone prompts,
“Say a name”.
The phone prompts, “Please repeat” or “Say a name” if it does not recognize the name. If the name you spoke matches a contact in the voice dial list, the phone prompts: “Name, correct?” Say “Yes” to display the contact, “No” to select a similar name, or “Cancel” to cancel the search.
Note: You can only search for contacts that are in the voice dial list.
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User Guide 55
Use a Shortcut
1. From the home screen, press and hold
the
Send key. The phone prompts, “Say
acommand”.
2. Say the name of the menu item you want to
access or say “Shortcuts” to view a list of menu items. The phone prompts, “Say one of the shortcuts”.
3. Say the name of the menu item you want
to access.
Note: The available shortcuts are as follows:
–Find contact (Goes to the Contacts list.
You may then say a name to go to that contact.)
My phone number – Phone Status – Alarm clock –Calculator – Calendar – Inbox –My games – My graphics – My Stuff – Outbox – Recent Calls – Ringer mode –Ringer type – Set screensaver –Send pic msg – Send text msg – Set wallpaper –Stopwatch – Surf the Web – Themes –Timer – Voice memo
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56 Customer Support
14 Get Help
Customer Support
To contact Virgin Mobile’s customer support department for information about your phone, account history, call coverage area, and specific features available to you, such as call forwarding or voicemail:
Go to www.virginmobileusa.com.
Dial *VM from your Virgin Mobile phone.
Dial 888-322-1122 from any phone.
For questions about the phone features, refer to the materials provided with your phone, or visit
www.virginmobileusa.com.
For additional questions, you may contact the Kyocera Wireless Corp. Customer Care Center in any of the following ways:
Web site: www.kyocera-wireless.com.
Email: phone-help@kyocera-wireless.com.
Phone: 1-800-349-4478 (U.S. and Canada) or
1-858-882-1401.
Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the following information:
The name of your service provider:
Virgin Mobile.
The actual error message or problem you
are experiencing.
The steps you took to reproduce the problem.
The phone’s mobile equipment ID (MEID).
To locate the MEID, select
Menu > Settings >
Phone info > My phone number
and
scroll down.
Qualified Service
If the problem with your phone persists, return the phone with all accessories and packaging to the dealer for qualified service.
Phone Accessories
To shop for accessories for your phone, visit
www.virginmobileusa.com or www.kyocera-wireless.com/store.
Become a Product Evaluator
To participate in the testing and evaluation of Kyocera Wireless Corp. products, including cellular or PCS phones, visit
beta.kyocera-wireless.com.
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User Guide 57
15 Consumer Limited Warranty
Kyocera Wireless Corp. (“KYOCERA”) offers you a limited warranty that the enclosed product or products (the “Product”) will be free from defects in material and workmanship for a period that expires one year from the date of sale of the Product to you, provided that you are the original end-user purchaser of the Product and provided that your purchase was made from an authorized supplier. Transfer or resale of a Product will automatically terminate warranty coverage with respect to that Product. This limited warranty is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product.
KYOCERA shall, at its sole and absolute discretion, either repair or replace a Product (which unit may use refurbished parts of similar quality and functionality) if found by KYOCERA to be defective in material or workmanship, or if KYOCERA determines that it is unable to repair or replace such Product, KYOCERA shall refund the purchase price for such Product, provided that the subject Product (i) is returned, with transportation prepaid, to a KYOCERA authorized service center within the one year warranty period, and (ii) is accompanied by a proof of purchase in the form of a bill of sale or receipted invoice which evidences that the subject Product is within the one year warranty period (“Proof of Purchase”).
After the one year warranty period, you must pay all shipping, parts and labor charges.
This limited warranty does not cover and is void with respect to the following: (i) any Product which has been improperly installed, repaired, maintained or modified; (ii) any Product which has been subjected to misuse (including any Product used in conjunction with hardware electrically or mechanically incompatible or used with accessories not approved by KYOCERA), abuse, accident, physical damage, abnormal operation, improper handling, neglect, exposure to fire, water or excessive moisture or dampness or extreme changes in climate or temperature; (iii) any Product operated outside published maximum ratings; (iv) cosmetic damage; (v) any Product on which warranty stickers or Product serial numbers have been removed, altered, or rendered illegible; (vi) cost of installation, removal or reinstallation; (vii) signal reception problems (unless caused by defects in material and workmanship); (viii) damage the result of fire, flood, acts of God or other acts which are not the fault of KYOCERA and which the Product is not specified to tolerate, including damage caused by mishandling, shipping and blown fuses; (ix) consumables (such as fuses); or (x) any Product which has been opened, repaired, modified or altered by anyone other than KYOCERA or a KYOCERA authorized service center.
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58 Become a Product Evaluator
USE ONLY KYOCERA APPROVED ACCESSORIES WITH KYOCERA PHONES. USE OF ANY UNAUTHORIZED ACCESSORIES MAY BE DANGEROUS AND WILL INVALIDATE THE PHONE WARRANTY IF SAID ACCESSORIES CAUSE DAMAGE OR A DEFECT TO THE PHONE.
KYOCERA SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF, WHETHER FORESEEABLE OR UNFORESEEABLE OF ANY KIND WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, UNANTICIPATED BENEFITS OR REVENUE, ANTICIPATED PROFITS ARISING OUT OF USE OF OR INABILITY TO USE ANY PRODUCT (FOR EXAMPLE, WASTED AIRTIME CHARGES DUE TO THE MALFUNCTION OF A PRODUCT) OR CONTRIBUTION OR INDEMNITY IN RESPECT OF ANY CLAIM RELATED TO A PRODUCT.
REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT OR REFUND OF THE PURCHASE PRICE RELATING TO A DEFECTIVE PRODUCT, AS PROVIDED UNDER THIS WARRANTY, ARE YOUR SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF THE LIMITED WARRANTY, AND SUBJECT TO THIS WARRANTY, THE PRODUCTS ARE APPROVED AND ACCEPTED BY YOU “AS IS”.
KYOCERA MAKES NO OTHER WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND, ORAL OR VERBAL, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, WITH RESPECT TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR AGAINST INFRINGEMENT OR ANY IMPLIED WARRANTY OR CONDITION ARISING OUT OF TRADE USAGE OR OUT OF A COURSE OF DEALING OR COURSE OF PERFORMANCE. NO DEALER, DISTRIBUTOR, AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION OR ADDITION TO THIS WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.
For warranty service information, please call the following telephone number from anywhere in the continental United States and Canada: 1-800-349-4478 or 858-882-1401; or contact KYOCERA at the following address: 10300 Campus Point Drive, San Diego, California, 92121-1582, USA, Attention: Technical Support.
DO NOT RETURN YOUR PRODUCTS TO THE ABOVE ADDRESS. Please call or write for the location of the Kyocera Wireless Corp. authorized service center nearest you and for procedures for obtaining warranty service.
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User Guide 59
Index
Numerics
1-touch dialing, 23
A
accessories, 1, 56
headsets, 26 T-coil hearing aid, 27 TTY device, 26
airplane mode, 21
set date and time, 21
alarm clock, 47 alerts
minute
, 21
pages, 40 scheduler, 47 voice privacy, 26
B
backlighting, 19 banner, 19 battery
charging
, 2
drain, 3 installing, 2 recharging, 2
safety guidelines, 3 bookmarks, 53 Brick Attack, 15 browser
alerts
, 40
bookmarks, 53
launching, 53
navigating, 53
searching, 53
C
calculator, 48
calendar, see scheduler call history, see call lists call lists
all
, 51
erasing, 52 incoming, 51 missed, 51 outgoing calls, 51 saving numbers, 51 sending messages, 51 viewing contacts, 51
call logs, see call lists call timers
all
, 52
incoming, 52
calls
answering
, 8
any key answer, 24 auto answer, 24, 26 call lists, 51 emergency, 9 ending, 8 making, 8 placing on hold, 23 redialing, 8 silencing, 9 timing, 21
voice commands, 54 CDMA privacy, 26 consumer limited warranty, 57 contact groups, 32 contacts, 28
adding, 29
adding prefixes, 31
assigning alerts, 30, 31 assigning pictures, 31 calling, 30 changing primary number,
31
editing, 30 erasing, 25, 26, 32 number types, 30 sending messages, 30 viewing, 29 voice search, 54
web addresses, 31 contacts list, 29 conventions, using this guide, 7 countdown timer, 48
D
display
brightness
, 20
contrast, 20
language, 19
time and date, 20 drafts folder, 38
E
earpiece, 8 emergency calls, 9 emergency numbers, 25 emergency services, 26
F
fast find, 22 frequent list, 22
G
games
Brick Attack
, 15
graphics
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60
assigning, 14 downloading, 14
groups
adding
, 32
adding contacts, 31 assigning alerts, 33 assigning pictures, 33 editing, 32 erasing, 33 sending messages, 32 viewing, 32
groups list, 32
H
headset sounds, 26 headsets
auto answer
, 24, 26
voice answer, 24 voice wake-up, 24
hold calls
activating
, 22
changing message, 23
I
icons, 5 in case of emergency, 25 inbox, 38 incoming calls, 51 Internet, 53
K
keyguard
activating
, 22
unlocking, 22
L
language, 19 location information, 26 lock code, 25
M
media gallery, 13 memopad, 49
calling numbers, 49 creating memos, 49 editing memos, 49 erasing memos, 49 locking memos, 49 sending memos, 49 viewing memos, 49
menus
contacts
, 28
main, 6 media gallery, 13 messaging, 36 recent calls, 50 setting main view, 19 settings, 18 tools, 43
messages
adding addresses
, 38
adding contacts, 37 adding groups, 37 adding preset text, 38, 41 calling numbers, 39 checking status, 40 completing drafts, 38 creating, 37 erasing, 41, 42 forwarding, 39 incoming calls, 37 locking, 39 recent calls, 37 recent list, 37 replying, 38, 39 saving, 39, 41 saving addresses, 38
saving drafts, 38 saving preset text, 38 signature, 40 unable to send, 40
web addresses, 39 missed calls, 51 multimedia, 13 my account, 16
activating, 1
check balance, 16
programming phone, 1
top-up, 16, 17 my games, 14 my graphics, 14, 19 my phone number, 27, 34 my ringtones, 14, 20, 40 my themes, 15
N
navigation shortcuts, 4 notifications
messages
, 38
voicemail, 39 number prefixes, 31 number types, 30
O
outbox, 40 outgoing calls, 51
P
pages
alerts
, 40
phone
accessories
, 1, 56
answering calls, 8
build information, 27
changing lock code, 25
check memory, 27
codes, 29
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User Guide 61
extensions, 29 icons, 5, 27 locking, 25 making calls, 8 programming, 1 serial number, 1 service, 56
turning on, 8 power on sounds, 20 preset text, 38, 41 primary number, 31 product evaluation, 56
Q
quick alarm, 47
R
ringtones
downloading
, 14
S
scheduler, 44
alerts, 47
auto erase, 46
copying events, 46
creating events, 44
day view, 45
editing events, 45
erasing events, 46
event priority, 46
event reminders, 46
finding dates, 45
finding events, 45
month view, 45
sending events, 46
silent mode, 47
sorting events, 45
work hours, 46 security, 24 sent messages folder, 40, 41
settings
accessories
, 26
convenience, 21 network, 26 scheduler, 46 security, 24 sounds, 20 voice commands, 23
smart sound, 21 sounds
power
, 20
speakerphone, 8, 9 speed dial list
adding contact
, 31
editing, 33
using, 9 stopwatch, 49 symbols, 11
T
T-coil hearing aid, 27 teletype device, 26 text entry, 10, 12
letters, 10
modes, 10, 41
numbers, 10
rapid entry, 10
symbols, 11 text messages, 37, 38 themes, 19 timer, 48 tip calculator, 47 tools, 43
alarm clock, 47
calculator, 48
memopad, 49
scheduler, 44
stopwatch, 49
timer, 48 tip calculator, 47 voice memos, 44 world clock, 48
top-up, 16
V
Virgin Mobile
account information
, 16, 17
VirginXL
ending
, 35
launching, 35 navigating, 35
voice commands, 23, 54
display results, 23 expert mode, 23 finding contacts, 54 making calls, 54 shortcuts, 55 voice training, 24
voice dial list
automatic add
, 23
digit lengths, 24 editing, 33
voice memos, 44
playing, 44 recording, 44
voicemail
checking
, 39
configuring, 39
volume
adjusting
, 8
earpiece, 21 keypad, 20 ringers, 20 smart sound, 21 speakerphone, 21
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62
W
warranty, 57 web browser, 53 world clock, 48
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Kyocera Wireless Corp . www.kyocera-wireless.com 82-L2611-1EN, Rev. 002
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