Kyocera JAX S1300 User Guide
Jax User Guide
This manual is based on the production version of
the Kyocera S1300/S1310 phone. Software
changes may have occurred after this printing.
Kyocera reserves the right to make changes in
technical and product specifications without prior
notice. The products and equipment described in
this documentation are manufactured under
license from QUALCOMM Incorporated under one
or more of the following U.S. patents:
4,901,307 5,109,390 5,267,262 5,416,797 5,506,865
5,544,196 5,657,420 5,101,501 5,267,261 5,414,796
5,504,773 5,535,239 5,600,754 5,778,338 5,228,054
5,337,338 5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073
The Kyocera Communiations Inc. (“KCI”) products
described in this manual may include copyrighted
KWC and third party software stored in
semiconductor memories or other media. Laws in
the United States and other countries preserve for
KWC and third party software providers certain
exclusive rights for copyrighted software, such as
the exclusive rights to distribute or reproduce the
copyrighted software. Accordingly, any copyrighted
software contained in the KWC products may not
be modified, reverse engineered, distributed or
reproduced in any manner not permitted by law.
Furthermore, the purchase of the KWC products
shall not be deemed to grant—either directly or by
implication, estoppel, or otherwise—any license
under the copyrights, patents, or patent
applications of KWC or any third party software
provider, except for the normal, non-exclusive
royalty-free license to use that arises by operation
of law in the sale of a product.
Kyocera is a registered trademark of Kyocera
Corporation. QUALCOMM is a registered
trademark of QUALCOMM Incorporated.
Openwave is a trademark of Openwave Systems
Incorporated. eZiText is a registered trademark of
Zi Corporation. TransFlash is a trademark of
SanDisk Corporation.
The “Virgin” name and the Virgin signature logo are
registered trademarks of Virgin Enterprises Limited
and are used under license. All other trademarks
are the property of their respective owners.
Copyright © 2010 Kyocera Wireless Corp. All rights
reserved. Ringer Tones Copyright © 2000-2010
Kyocera Wireless Corp.
82-L2611-2EN, Rev. 002
FCC Notice
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful
interference, and (2) This device must accept any
interference received, including interference that
may cause undesired operation. To maintain
compliance with FCC RF exposure guidelines, if
you wear a handset on your body, use the Kyocera
Communiations Inc. (KCI) supplied and approved
accessory designed for this product. Using
accessories that are not supplied or approved by
KWC may violate FCC RF exposure guidelines.
Other accessories used with this device for
body-worn operations must not contain any
metallic components and must provide at least
15 mm separation distance including the antenna
and the user’s body.
THIS MODEL PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your wireless phone is a radio transmitter and
receiver. It is designed and manufactured to not
exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal
Communications Commission of the
U.S. Government.
ii
These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the
general population. The guidelines are based on
standards that were developed by independent
scientific organizations through periodic and
thorough evaluation of scientific studies. The
standards include a substantial safety margin
designed to assure the safety of all persons,
regardless of age and health.
The exposure standard for wireless mobile phones
employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit
set by the FCC is 1.6 W/kg.*
Tests for SAR are conducted using standard
operating positions specified by the FCC with the
phone transmitting at its highest certified power
level in all tested frequency bands.
Although the SAR is determined at the highest
certified power level, the actual SAR level of the
phone while operating can be well below the
maximum value. This is because the phone is
designed to operate at multiple power levels so as
to use only the power required to reach the
network. In general, the closer you are to a
wireless base station antenna, the lower the
power output.
Before a phone model is available for sale to the
public, it must be tested and certified by the FCC
that it does not exceed the limit established by the
government-adopted requirement for safe
exposure. The tests are performed in positions and
locations (e.g., at the ear and worn on the body) as
required by the FCC for each model.
Body-worn measurements differ among phone
models, depending upon availability of accessories
and FCC requirements. While there may be
differences between the SAR levels of various
phones and at various positions, they all meet the
government requirement for safe exposure.
The FCC has granted an Equipment Authorization
for this model phone with all reported SAR levels
evaluated as in compliance with the FCC RF
emission guidelines. SAR information on this
model phone is on file with the FCC and can be
found under the Display Grant section
www.fcc.gov/oet/ea after searching on the
FCC ID: OVF-K33BIC01 (S1300) or
OVF-K33BIC04 (S1310).
Additional information on SAR can be found on the
Cellular Telecommunications and Internet
Association (CTIA) web-site at www.ctia.org.
* In the United States and Canada, the SAR limit
for mobile phones used by the public is 1.6
watts/kg (W/kg) averaged over one gram of tissue.
The standard incorporates a substantial margin of
safety to give additional protection for the public
and to account for any variations in measurements.
Caution
The user is cautioned that changes or
modifications not expressly approved by the party
responsible for compliance could void the warranty
and user’s authority to operate the equipment.
Optimize your phone’s performance
Use the guidelines in this guide to learn how to
optimize the performance and life of your phone
and battery.
Air Bags
If you have an air bag, DO NOT place installed or
portable phone equipment or other objects over the
air bag or in the air bag deployment area. If
equipment is not properly installed, you and your
passengers risk serious injury.
User Guide iii
Medical devices
Pacemakers—Warning to pacemaker wearers:
Wireless phones, when in the ‘on’ position, have
been shown to interfere with pacemakers. The
phone should be kept at least six (6) inches away
from the pacemaker to reduce risk.
The Health Industry Manufacturers Association
and the wireless technology research community
recommend that you follow these guidelines to
minimize the potential for interference.
• Always keep the phone at least six inches
(15 centimeters) away from your pacemaker
when the phone is turned on.
• Do not carry your phone near your heart.
• Use the ear opposite the pacemaker.
• If you have any reason to suspect that
interference is taking place, turn off your
phone immediately.
Hearing aids—Some digital wireless phones
may interfere with hearing aids. In the event of
such interference, you may want to consult your
service provider or call the customer service line
to discuss alternatives.
Other medical devices—If you use any other personal
medical device, consult the manufacturer of the
device to determine if it is adequately shielded
from external RF energy. Your physician may be
able to help you obtain this information.
In health care facilities—Turn your phone off in health
care facilities when instructed. Hospitals and
health care facilities may be using equipment that
is sensitive to external RF energy.
Potentially unsafe areas
Posted facilities—Turn your phone off in any facility
when posted notices require you to do so.
Aircraft—FCC regulations prohibit using your
phone on a plane that is in the air. Turn your
phone off or switch it to Airplane Mode before
boarding aircraft.
Vehicles—RF signals may affect improperly
installed or inadequately shielded electronic
systems in motor vehicles. Check with the
manufacturer of the device to determine if it is
adequately shielded from external RF energy.
Blasting areas—Turn off your phone where blasting
is in progress. Observe restrictions, and follow any
regulations or rules.
Potentially explosive atmospheres—Turn off your
phone when you are in any area with a potentially
explosive atmosphere. Obey all signs and
instructions. Sparks in such areas could cause an
explosion or fire, resulting in bodily injury or death.
Areas with a potentially explosive atmosphere are
often, but not always, clearly marked.
They include:
• fueling areas such as gas stations
• below deck on boats
• transfer or storage facilities for fuel
or chemicals
• vehicles using liquefied petroleum gas, such as
propane or butane
• areas where the air contains chemicals or
particles such as grain, dust, or metal powders
• any other area where you would normally be
advised to turn off your vehicle engine
Use with care
Use only in normal position (to ear). Avoid
dropping, hitting, bending, or sitting on the phone.
Avoid magnetic environments
Keep the phone away from magnets which can
cause improper functioning of the phone.
Keep your phone dry
Keep the phone dry. Damage can result if the
phone gets wet. Water damage is not covered
under warranty.
iv
Resetting the phone
If the screen seems frozen and the keypad does
not respond to keypresses, reset the phone by
completing the following steps:
1. Remove the battery cover.
2. Remove and replace the battery.
If the problem persists, return the phone to the
dealer for service.
Accessories
Use only Kyocera-approved accessories with
Kyocera phones. Use of any unauthorized
accessories may be dangerous and will invalidate
the phone warranty if said accessories cause
damage or a defect to the phone.
Radio Frequency (RF) energy
Your telephone is a radio transmitter and receiver.
When it is on, it receives and sends out RF energy.
Your service provider’s network controls the power
of the RF signal. This power level can range from
0.006 to 0.6 watts.
In August 1996, the U.S. Federal Communications
Commission (FCC) adopted RF exposure
guidelines with safety levels for hand-held wireless
phones. These guidelines are consistent with the
safety standards previously set by both U.S.
and international standards bodies in the
following reports:
• ANSI C95.1 (American National
Standards Institute, 1992)
• NCRP Report 86 (National Council on
Radiation Protection and
Measurements, 1986)
• ICNIRP (International Commission on
Non-Ionizing Radiation Protection, 1996)
Your phone complies with the standards set by
these reports and the FCC guidelines.
E911 mandates
Where service is available, this handset complies
with the Phase I and Phase II E911 Mandates
issued by the FCC.
Hearing Aid Compatibility (HAC) Features
This Assurance Wireless phone has received a
HAC performance rating (designated by the letter
M followed by a number).
The rating for this phone is identified on the outside
of this phone’s original packaging. While there is
no guarantee, digital wireless phones that receive
a minimum of an M3 rating should provide
acceptable performance with most hearing aids.
Hearing loss and hearing aids are highly
individualized, however, so optimal performance
cannot be guaranteed. Other factors, such as type
of hearing aid device or degree of hearing loss,
also can affect a phone’s performance for a
particular user.
Hearing Aids and Wireless Phones
A hearing aid uses a microphone to collect and
convert sound waves to electrical signals. The
hearing aid then amplifies and converts the
electrical signals back to audible sounds for the
hearing aid user to hear. Radio Frequency (RF)
emissions generated by digital wireless phones
often interfere with the operation of a hearing aid’s
microphone, distorting the amplified audible sound.
In addition, hearing aid microphones tend to collect
ambient noise and amplify these sounds,
interfering with the desired audio transmission.
ANSI Standard
To diminish interference between wireless phones
and hearing aids, the FCC requires wireless
carriers to offer phones that meet the American
National Standards Institute (ANSI) C63.19
standard for reduced RF emissions. Wireless
phones that comply with the FCC’s hearing aid
compatibility (HAC) regulations must receive a
User Guide v
minimum rating of “M3” for RF emissions under the
ANSI C63.19 standard. The “M” rating refers to the
phone’s RF emissions level for use with hearing
aids operating in the microphone setting.
The higher the phone’s “M” rating, the more likely
the phone is compatible with a hearing aid
operating in the microphone setting. Hearing aids
also have ratings similar to wireless phones.
Most newer hearing aid models receive at least
an M2 rating.
To determine the level of compatibility between
your hearing aid and this Assurance Wireless HAC
certified phone, combine the M rating of your
hearing aid and the M rating of this phone. For
example, if you pair an M3 hearing aid with an M4
phone, you will achieve a combined rating of 7.
• Any combined rating equal to or greater than
6 provides excellent performance.
• Any combined rating equal to 5 offers
good performance.
• Any combined rating equal to 4 offers
acceptable performance.
T-Ratings—Phones rated T3 or T4 meet FCC
requirements and are likely to be more usable with
a hearing device’s telecoil (“T Switch” or
“Telephone Switch”) than unrated phones. T4 is
the better/higher of the two ratings. (Note that not
all hearing devices have telecoils in them.)
Hearing devices may also be measured for
immunity to this type of interference. Your hearing
device manufacturer or hearing health professional
may help you choose the proper rating for your
mobile phone. The more immune your hearing aid
is, the less likely you are to experience interference
noise from mobile phones.
Please visit www.assurancewireless.com if you have
any additional questions about hearing
aid-compatibility.
Kyocera Communiations Inc.
www.kyocera-wireless.com
To purchase accessories, visit
www.assurancewireless.com
kyocera.superiorcommunications.com
or
vi
Table of Contents
1 Get Started . . . . . . . . . . . . . . . . . . . . . . . . . 1
Phone Accessories . . . . . . . . . . . . . . . . . . . . . . . .1
Find the Serial Number . . . . . . . . . . . . . . . . . . . .1
Activate your Account. . . . . . . . . . . . . . . . . . . . . .1
Program your Phone . . . . . . . . . . . . . . . . . . . . . .1
Phone Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Phone Overview . . . . . . . . . . . . . . . . . . . . . . . . . .4
Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . .7
2 Call Features . . . . . . . . . . . . . . . . . . . . . . .8
Power Phone Up . . . . . . . . . . . . . . . . . . . . . . . . .8
Make Phone Calls. . . . . . . . . . . . . . . . . . . . . . . . .8
Answer Phone Calls . . . . . . . . . . . . . . . . . . . . . . .8
End Phone Calls. . . . . . . . . . . . . . . . . . . . . . . . . .8
Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . .8
Use Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . .9
Emergency Services . . . . . . . . . . . . . . . . . . . . . . .9
3 Text Entry . . . . . . . . . . . . . . . . . . . . . . . . .10
Text Entry Modes . . . . . . . . . . . . . . . . . . . . . . . .10
Text Entry Quick Reference . . . . . . . . . . . . . . . .12
4 My Stuff. . . . . . . . . . . . . . . . . . . . . . . . . . .13
My Stuff Menu . . . . . . . . . . . . . . . . . . . . . . . . . .13
My ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . .14
My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
My games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
My themes . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
5 My Account . . . . . . . . . . . . . . . . . . . . . . .16
Check your Account Balance . . . . . . . . . . . . . . .16
Top-Up your Account. . . . . . . . . . . . . . . . . . . . .16
For More Information . . . . . . . . . . . . . . . . . . . .17
6 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . .18
Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . .18
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Sounds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
User Guide vii
Convenience . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Call options . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Phone info. . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
7 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . .28
Contacts Menu. . . . . . . . . . . . . . . . . . . . . . . . . .28
Access Contacts . . . . . . . . . . . . . . . . . . . . . . . . .29
Add Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Use Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Customize Contacts . . . . . . . . . . . . . . . . . . . . . . 30
Erase Contacts . . . . . . . . . . . . . . . . . . . . . . . . . .32
Contact Groups . . . . . . . . . . . . . . . . . . . . . . . . .32
Speed Dial List. . . . . . . . . . . . . . . . . . . . . . . . . .33
Voice Dial List . . . . . . . . . . . . . . . . . . . . . . . . . .33
View Phone Number . . . . . . . . . . . . . . . . . . . . .34
8 VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . .35
Access VirginXL . . . . . . . . . . . . . . . . . . . . . . . . .35
Navigate VirginXL. . . . . . . . . . . . . . . . . . . . . . . .35
End a VirginXL Session. . . . . . . . . . . . . . . . . . . .35
9 Messaging . . . . . . . . . . . . . . . . . . . . . . . .36
Messaging Menu . . . . . . . . . . . . . . . . . . . . . . . . 36
Send Messages. . . . . . . . . . . . . . . . . . . . . . . . . .37
Manage Received Messages . . . . . . . . . . . . . . . . 38
Use Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . .39
Manage Sent Messages. . . . . . . . . . . . . . . . . . . .40
Manage Virgin Alerts . . . . . . . . . . . . . . . . . . . . .40
Message Settings . . . . . . . . . . . . . . . . . . . . . . . .40
Erase Messages . . . . . . . . . . . . . . . . . . . . . . . . .41
10 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Voice memo. . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Use Tip Calculator. . . . . . . . . . . . . . . . . . . . . . . 47
Use Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . 48
World clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Use Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Use Stopwatch. . . . . . . . . . . . . . . . . . . . . . . . . . 49
Memopad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
11 Recent Calls. . . . . . . . . . . . . . . . . . . . . . .50
Recent Calls Menu. . . . . . . . . . . . . . . . . . . . . . . 50
Work with Call Lists. . . . . . . . . . . . . . . . . . . . . . 51
Erase Call List Records . . . . . . . . . . . . . . . . . . . 52
Work with Call Timers. . . . . . . . . . . . . . . . . . . . 52
12 Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Surf the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Search the Web. . . . . . . . . . . . . . . . . . . . . . . . . 53
13 Voice Commands. . . . . . . . . . . . . . . . . . . 54
Call a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Call a Number. . . . . . . . . . . . . . . . . . . . . . . . . . 54
Find a Contact. . . . . . . . . . . . . . . . . . . . . . . . . . 54
Use a Shortcut. . . . . . . . . . . . . . . . . . . . . . . . . . 55
14 Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Customer Support. . . . . . . . . . . . . . . . . . . . . . . 56
Qualified Service. . . . . . . . . . . . . . . . . . . . . . . . 56
Phone Accessories . . . . . . . . . . . . . . . . . . . . . . 56
Become a Product Evaluator. . . . . . . . . . . . . . . 56
15 Consumer Limited Warranty. . . . . . . . . . 57
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
viii
1 Get Started
Phone Accessories
To shop for accessories for your phone, visit
www.assurancewireless.com or
kyocera.superiorcommunications.com.
Find the Serial Number
To activate your Assurance Wireless account, you
need your phone's serial number.
From
Menu > Settings > Phone info, select
My phone number to find your phone’s
serial number.
You can also dial ##6343# (##MEID#) from the
main screen, then select
phone’s serial number, which appears as
MEID (dec).
MEID to display your
Activate your Account
Before using your phone, you need to activate its
service with Assurance Wireless. To activate your
Assurance Wireless account:
• Go to www.assurancewireless.com and click
on
Activate, or
• Call Assurance Wireless at 1-888-321-5880.
Program your Phone
Once you have activated your account, you need
to program your Assurance Wireless phone
number into your phone. When ready, follow
these steps:
1. Turn on your phone.
2. Dial ##847446#.
3. Select Activate phone.
4. To activate your phone, select Yes at
the prompt.
5. When your phone connects to the network,
select
Start at the prompt.
6. When your phone displays your new
Assurance Wireless phone number, write it
down.
7. Select Finish to complete the activation
process. Your phone restarts by itself.
It may take a couple hours for Assurance Wireless
to set you up on their network. They will send you
a text message to let you know when you can start
making calls. It may also take up to 4 hours for
VirginXL, Voicemail, and Top -Up features
to work.
User Guide 1
Phone Battery
Install the Battery
To install the battery:
1. Hold the phone face down.
2. Find the notch directly
below the back cover. It
is square. Using your
thumbnail, pry the cover
up from the bottom to
remove.
3. Place the battery in the
battery casing with the
metal contacts facing
toward the top of the
phone. The metal
contacts of the battery
must make contact with
the metal contacts of the
battery casing.
4. Replace the battery
cover by sliding the
notches into the
openings on the top of the battery casing.
5. Snap the cover into place.
Charge the Battery
You must have at least a partial charge in the
battery to make or receive calls.
To charge the battery:
1. Connect the AC adapter
to the microUSB jack on
the side of the phone.
2. Plug the adapter into a
wall outlet.
The battery icon in the
upper-right corner of the screen tells you whether
the phone is:
– Charging (the icon is animated)
– Partially charged
– Fully charged
You can safely recharge the battery at any time,
even if it has a partial charge.
Note: Before removing the battery, make sure the
phone is powered off.
2 Phone Battery
Battery Safety Guidelines
• Do not disassemble or open the battery.
• Do not crush, bend, deform, puncture, or
shred the battery.
• Do not attempt to insert foreign objects into
the battery.
• Do not immerse the battery or expose it to
water or other liquids. Even if a battery
appears to dry out and operate normally,
internal parts can slowly corrode and pose a
safety hazard.
• Always keep the battery between 15°C and
25°C (59°F and 77°F). Do not expose the
battery to extremes of temperature (heat or
cold), fire, or other hazards such as a cooking
surface, iron, or radiator.
• Never use any damaged battery.
• Only use the battery for its intended phone.
• Only use the battery with a qualified charger.
Use of an unqualified battery charger may
present a risk of fire, explosion, leakage, or
other hazard. If you are unsure about
whether a charger is qualified, contact
customer support.
• Do not short-circuit the battery or allow
metallic conductive objects—such as
keys, coins, or jewelry—to contact the
battery’s terminals.
• Replace the battery only with another qualified
battery. Use of an unqualified battery may
present a risk of fire, explosion, leakage, or
other hazard. If you are unsure about whether
a replacement battery is compatible, contact
customer support.
• Promptly dispose of used batteries in
accordance with local regulations and
recycle if possible. Do not dispose as
household waste.
• Supervise all battery usage by children.
• Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on a
hard surface, an internal short-circuit can
occur and pose a safety hazard. If you
suspect battery damage, take it to a service
center for inspection.
• Improper battery use may result in a fire,
explosion, or other hazard.
Common Causes of Battery Drain
• Playing games or using the Web.
• Keeping backlighting on.
• Operating device far away from a base
station or cell site.
• Using data cables or accessories.
• Operating when no service is available, or
service is available intermittently.
• High earpiece and ringer volume settings.
• Repeating sound, vibration, or lighted alerts.
User Guide 3
Phone Overview
Get to Know Your Phone
1. Main screen.
Volume key raises or lowers ringtone or call volume.
2.
3.
Left option button selects items that appear on the lower
left of the display. At the main screen, you can select
4.
Speakerphone key activates the speakerphone and
answers incoming calls.
5.
Navigation key scrolls through lists and text entry fields
and accesses the following shortcuts from the main screen.
– Scroll left to launch
– Scroll right to go to
– Scroll up to launch
– Scroll down to go to the
6.
Send key starts or answers a call. Press once to display the
VirginXL.
Send text msg.
My Account.
Recent Calls list.
All Calls list and twice to redial the last number dialed.
Press and hold to activate voice dialing.
7. Keypad for entering numbers, letters, or symbols.
8.
* Shift key changes the text mode in text entry. Press and
hold to lock the keypad.
9. Jack for a hands-free headset (sold separately).
10. Jack for AC adapter (included) and microUSB cable
(sold separately).
11.
Right option button selects items that appear on the lower
right of the display. At the main screen, you can select
12.
OK key selects a menu item or option.
13.
Back key erases characters in text entry and returns you to the previous screen when navigating
through menus.
14.
End key turns the phone on and off, ends a call or browser session, and returns you to the main screen.
15.
# Space key enters a space during text entry. Press and hold to activate or deactivate Silent mode.
16.
0 Next key cycles through word choices during text entry.
Warning: Inserting an accessory into the incorrect jack will damage the phone.
Menu.
Contacts.
4 Phone Overview
Screen Icons
These icons may appear on your phone’s screen.
The phone is operating in IS2000 (1X)
digital mode.
The phone is receiving a signal. You can
make and receive calls. More bars indicate a
stronger signal.
The phone is in airplane mode.
A call is in progress.
The phone is in High Speed Data mode.
The phone is not receiving a signal. You
cannot make or receive calls.
Content is DRM protected.
Data service is available and active on
your phone.
(blinking) The phone is sending high-speed
data.
(blinking) The phone is receiving
high-speed data.
Data link is on, but the data service is
dormant.
New text message.
New voice message.
New voice and text message.
New Virgin Alert.
The phone is in Silence all mode.
The phone is set to vibrate or to vibrate and
then ring.
The speakerphone is turned on.
Position location is set to Assurance Wireless
and to emergency services.
Position location is set to emergency
services only.
The phone is set to auto answer.
The phone is in privacy mode or is accessing
a secure Web site.
The alarm clock is set.
The battery is fully charged. The more black
bars, the greater the charge.
The battery won’t charge.
A T-coil hearing aid is attached.
The phone is in TTY device mode.
User Guide 5
Main Menu
At the main screen, press the Left option button or the OK key to access the main menu.
Idle State > Level 1 > Level 2
Menu My Stuff
My Account
Settings
Contacts
VirginXL
Messaging
Tools
Recent Calls
Surf the Web
Access these options: My ringtones, My graphics, My games and
My themes.
Access account information and Top-Up your account.
Access these options: Display, Sounds, Convenience, Call options,
Security, Messaging, Network, Accessories, and Phone info.
Access these options: Find name, Add new, Groups, Speed dial list,
Voice dial list, and My phone number.
Access the latest ringtones, graphics, and other great mobile content.
Access these options: Send text msg, Inbox, Virgin Alerts, Voicem ail,
Sent, Outbox, Saved, Drafts, Msg settings, and Erase msg.
Access these options: Voice memo, Calendar, Alarm clock, Tip calculator,
Calculator, World clock, Timer, Stopwatch, and Memopad.
Access these options: Missed calls, Received calls, Outgoing calls,
All calls, and Call timers.
Browse the web.
6 Main Menu
Guide Conventions
In this guide, the following conventions are used
when describing phone features.
Select means to press the Left softkey, Right
softkey or
display. For example, “Select
physically press the left softkey to choose
from the display.
Press means to press a phone key. For example,
“Press the
you to physically press the
your phone.
Scroll means to use the Navigation key to move
though a list on the display. For example, “Scroll
through your contacts list to choose a contact”
means to physically press the
or down to scroll through the list on the display.
> (greater than symbol) tells you to select an
option from a menu or list. For example,
“
1. Press the left softkey to select Menu.
2. Scroll to the Settings option.
3. Press the OK key to select Settings.
OK key to select an item seen on the
Menu” tells you to
Menu
Send key to make a phone call” tells
Send key on
Navigation key up
Menu > Settings” means to:
User Guide 7
2 Call Features
This section describes the basic features
related to calls.
Power Phone Up
• To turn your phone on, press the End key and
wait until the phone display lights up.
• To turn your phone off, press and hold the
End key until the phone plays a short musical
sound and turns off.
Make Phone Calls
Make sure you are in an area where a signal can
be received. Look for the signal strength icon on
the home screen. The more bars, the stronger the
signal. If there are no bars, move to where the
signal strength is better.
When the phone has been idle for a time, it
changes to power save mode. Press any key to
return to normal operating mode.
There are several ways you can make a
phone call.
Call Using a Number
1. Enter a phone number.
2. Press the Send key.
Call Using a Contact
1. From Find name, highlight a contact.
2. Press the Send key.
8 Power Phone Up
Redial a Number
1. Press the Send key to open your call history.
2. Highlight a phone number or contact and
press the
Send key.
Note: To redial the last number called, received,
or missed, press the
Send key twice.
Answer Phone Calls
When a call comes in, the phone rings, vibrates,
or lights up. The phone number of the caller also
appears if it is not restricted. If the number is
stored in your contacts list, the contact’s name
appears. There are several ways you can answer a
phone call.
Answer Using Earpiece
Press the Send key.
Answer Using Speakerphone
Press the Speakerphone key.
End Phone Calls
Press the End key.
Volume Control
Adjust Volume during a Call
Press the Volume key up or down to adjust the
earpiece volume during a call.
Use the Speakerphone
Your phone has a built-in speakerphone.
• To turn on the speakerphone, press the
Speakerphone key. The speakerphone icon
appears on the home screen when the
speakerphone is on.
• To turn off the speakerphone, press the
Speakerphone key again.
Note: If you press the
an incoming call, you will answer the call.
Speakerphone key during
Silence an Incoming Call
• To silence the phone without answering the
call, press the
key up or down.
• To silence the phone and answer the call,
press the
up or down and then press the
Back key or press the Volume
Back key or press the Volume key
Send key.
Use Speed Dialing
Speed dialing allows you to assign a one- or
two-digit shortcut to a contact. Before you can use
speed dialing you must save a phone number as a
contact and assign a speed dial location to it. See
“Assign Speed Dials to Contacts” on page 31.
To call a contact that has a speed dial location:
1. Enter the one- or two-digit speed
dial location.
2. Press the Send key.
Emergency Services
Call Emergency Service
You can call an emergency code even if your
phone is locked or your account is restricted.
When you call, your phone enters emergency
mode. This enables the emergency service
exclusive access to your phone to call you back, if
necessary. To make or receive regular calls after
dialing the code, you must exit this mode.
To dial an emergency code:
1. Enter your 3-digit emergency code.
2. Press the Send key.
Note: Regardless of your 3-digit emergency code
(911, 111, 999, 000, etc.), your phone operates
as described above.
Exit Emergency Services
When you have completed the emergency call:
1. Select Exit.
2. Select Exit again to confirm your choice.
Note: To determine who has access to
your location, see “Set Location Information” on
page 26.
User Guide 9
3 Text Entry
You can enter letters, numbers, and symbols in
contacts, text messages, and your banner.
Text Entry Modes
The text entry screen has the following features:
1. Characters remaining that
you can type. Allowed
length of messages can vary
depending on your service.
2. Text entry fields.
3. Current capitalization setting.
4. Current text entry mode.
Note: The entry mode will default depending on
the task you are doing. For example, when
entering a phone number, you’re in a number
mode. When entering a name for a contact, you’re
in a letter mode.
Enter Numbers with Number Keypad
From the text entry field, select Options >
Numbers only
a key once. The icon indicates you are in
Numbers only input mode. Press and hold the
* Shift key to switch input modes.
Enter Letters with Number Keypad
From the text entry field, select Options >
Normal alpha to enter letters. You can enter text
in the following ways:
10 Text Entry Modes
to enter a number when you press
• To enter a letter, press a key once for the first
letter, twice of the second letter, and so on. If
your phone is set to Spanish, accented letters
are available. Wait for the cursor to move right
and enter the next character. Press the
#Space to enter a space.
• To change case mode for a single letter,
press that key until you see the letter case
you want. To change the case mode, press
the
* Shift key.
• To enter a number, press and hold a number
key until the number appears on the screen.
The icon indicates you are in Normal alpha
input mode. Press and hold the
switch input modes.
* Shift key to
Rapid Entry with Number Keypad
From the text entry field, select Options >
Rapid entry
spell against a dictionary of common words. You
can enter text in the following ways:
• To enter words, press a key once. For
• To change case mode, press the * Shift key.
to check words you are trying to
example, to enter the word “any” press the
2 > 6 > 9 keys. If the word doesn’t match
what you want, press
other word matches. When you see the word
you want, press the
0 Next key to look at
# Space key.
• To enter a number, press and hold a number
key until the number appears on the screen.
The icon indicates you are in Rapid entry
input mode. Press and the
* Shift input key to
switch input modes.
Enter Symbols with Number Keypad
While entering text in Normal alpha mode, you
can enter symbols by pressing the
see the symbol you want. Using this method, you
have access to the following symbols:
. @ ? ! - , & : ‘ ]
To access the full set of symbols:
1. From the text entry field, select Options >
Add symbol.
2. Scroll up or down to view the list of symbols.
3. Press the number key corresponding to the
symbols to enter it.
1 key until you
User Guide 11
Text Entry Quick Reference
This table gives instructions for entering letters, numbers, and symbols.
To.. Do this..
Enter a letter
Enter a number
Enter a symbol
Enter a space
Erase a character
Erase all characters
Move the cursor right or left
Move the cursor up or down
Change input mode
Change case mode
Capitalize any letter
Lowercase any letter
Initial caps
Select options on the bottom
of the screen
Use Normal alpha mode and press a key until you see the letter your want.
Use Numbers only mode and press a key.
Use Normal alpha mode and press the 1 key until you see the symbol
you want.
Press the # Space key.
Press the Back key.
Press and hold the Back key.
Scroll left or right.
Scroll up or down.
Press and hold the * Shift key.
Press the * Shift key.
In Normal alpha mode, press the * Shift key. Choose uppercase.
In Normal alpha mode, press the * Shift key. Choose lowercase.
In Normal alpha mode, press the * Shift key. Choose sentence case.
Press the appropriate left or right softkey.
12 Text Entry Quick Reference
4My Stuff
This section describes how your phone can retrieve and playback media files and other downloads.
My Stuff Menu
Select My Stuff from the main menu to access the following functions:
Level 1 > Level 2 > Level 3
My Stuff My ringtones
My graphics
My games
My themes
Displays your ringtones and the Get more ringtones option.
Displays your graphics and the Get more graphics option.
Displays your games.
Displays your themes.
User Guide 13
My ringtones
My ringtones stores your preloaded and
downloaded ringtones. You can download
ringtones to your phone from the Assurance
Wireless Web site at
www.assurancewireless.com or directly from
your phone using
Download a Ringtone
Before downloading, make sure you have enough
money in your account; otherwise you can Top-Up
your account.
1. From My ringtones, select
Get more ringtones and search
for a ringtone.
2. Follow the prompts to purchase and
download the selected ringtone.
Assign a Ringtone
1. From My ringtones, highlight a ringtone.
2. Select Assign and choose how you want to
assign the ringtone.
Note: Downloaded ringtones are listed in
My ringtones and can be assigned to
individual contacts or groups.
VirginXL. Charges apply.
My graphics
My graphics stores your preloaded and
downloaded graphics. You can download
wallpapers and screensavers to your phone from
the Assurance Wireless Web site at
www.assurancewireless.com or directly from
your phone using
VirginXL. Charges apply.
Download a Graphic
Before downloading, make sure you have enough
money in your account; otherwise you can Top-Up
your account.
1. From My graphics, select
Get more graphics and search
for a graphic.
2. Follow the prompts to purchase and
download the selected graphic.
Assign a Graphic
1. From My graphics, browse the Wallpapers,
Screensavers, or Caller IDs.
2. Select a graphic from the list.
3. Select Assign and choose how you want to
assign the graphic.
My games
My games stores your preloaded games.
14 My ringtones
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