Kyocera JAX S1300 User Guide

Jax User Guide

This manual is based on the production version of the Kyocera S1300/S1310 phone. Software changes may have occurred after this printing. Kyocera reserves the right to make changes in technical and product specifications without prior notice. The products and equipment described in this documentation are manufactured under license from QUALCOMM Incorporated under one or more of the following U.S. patents:

4,901,307 5,109,390 5,267,262 5,416,797 5,506,865 5,544,196 5,657,420 5,101,501 5,267,261 5,414,796 5,504,773 5,535,239 5,600,754 5,778,338 5,228,054 5,337,338 5,710,784 5,056,109 5,568,483 5,659,569 5,490,165 5,511,073

The Kyocera Communiations Inc. (“KCI”) products described in this manual may include copyrighted KWC and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for KWC and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the KWC products may not be modified, reverse engineered, distributed or reproduced in any manner not permitted by law.

Furthermore, the purchase of the KWC products shall not be deemed to grant—either directly or by implication, estoppel, or otherwise—any license under the copyrights, patents, or patent applications of KWC or any third party software provider, except for the normal, non-exclusive royalty-free license to use that arises by operation of law in the sale of a product.

Kyocera is a registered trademark of Kyocera Corporation. QUALCOMM is a registered trademark of QUALCOMM Incorporated.

Openwave is a trademark of Openwave Systems Incorporated. eZiText is a registered trademark of Zi Corporation. TransFlash is a trademark of SanDisk Corporation.

The “Virgin” name and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are used under license. All other trademarks are the property of their respective owners.

82-L2611-2EN, Rev. 002

FCC Notice

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use the Kyocera Communiations Inc. (KCI) supplied and approved accessory designed for this product. Using accessories that are not supplied or approved by KWC may violate FCC RF exposure guidelines.

Other accessories used with this device for body-worn operations must not contain any metallic components and must provide at least 15 mm separation distance including the antenna and the user’s body.

THIS MODEL PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless phone is a radio transmitter and receiver. It is designed and manufactured to not exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.

These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.*

Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands.

Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a phone model is available for sale to the public, it must be tested and certified by the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model.

Body-worn measurements differ among phone models, depending upon availability of accessories and FCC requirements. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure.

The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section www.fcc.gov/oet/ea after searching on the FCC ID: OVF-K33BIC01 (S1300) or OVF-K33BIC04 (S1310).

Additional information on SAR can be found on the Cellular Telecommunications and Internet Association (CTIA) web-site at www.ctia.org.

* In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

Caution

The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and user’s authority to operate the equipment.

Optimize your phone’s performance

Use the guidelines in this guide to learn how to optimize the performance and life of your phone and battery.

Air Bags

If you have an air bag, DO NOT place installed or portable phone equipment or other objects over the air bag or in the air bag deployment area. If equipment is not properly installed, you and your passengers risk serious injury.

User Guide iii

Medical devices

Pacemakers—Warning to pacemaker wearers:

Wireless phones, when in the ‘on’ position, have been shown to interfere with pacemakers. The phone should be kept at least six (6) inches away from the pacemaker to reduce risk.

The Health Industry Manufacturers Association and the wireless technology research community recommend that you follow these guidelines to minimize the potential for interference.

• Always keep the phone at least six inches (15 centimeters) away from your pacemaker when the phone is turned on.

• Do not carry your phone near your heart.

• Use the ear opposite the pacemaker.

• If you have any reason to suspect that

interference is taking place, turn off your phone immediately.

Hearing aids—Some digital wireless phones may interfere with hearing aids. In the event of such interference, you may want to consult your service provider or call the customer service line to discuss alternatives.

Other medical devices—If you use any other personal medical device, consult the manufacturer of the device to determine if it is adequately shielded from external RF energy. Your physician may be able to help you obtain this information.

In health care facilities—Turn your phone off in health care facilities when instructed. Hospitals and health care facilities may be using equipment that is sensitive to external RF energy.

Potentially unsafe areas

Posted facilities—Turn your phone off in any facility

when posted notices require you to do so. Aircraft—FCC regulations prohibit using your

phone on a plane that is in the air. Turn your phone off or switch it to Airplane Mode before boarding aircraft.

Vehicles—RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer of the device to determine if it is adequately shielded from external RF energy.

Blasting areas—Turn off your phone where blasting is in progress. Observe restrictions, and follow any regulations or rules.

Potentially explosive atmospheres—Turn off your phone when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sparks in such areas could cause an explosion or fire, resulting in bodily injury or death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked.

They include:

• fueling areas such as gas stations

• below deck on boats

• transfer or storage facilities for fuel

or chemicals

• vehicles using liquefied petroleum gas, such as propane or butane

• areas where the air contains chemicals or particles such as grain, dust, or metal powders

• any other area where you would normally be advised to turn off your vehicle engine

Use with care

Use only in normal position (to ear). Avoid dropping, hitting, bending, or sitting on the phone.

Avoid magnetic environments

Keep the phone away from magnets which can cause improper functioning of the phone.

Keep your phone dry

Keep the phone dry. Damage can result if the phone gets wet. Water damage is not covered under warranty.

Resetting the phone

If the screen seems frozen and the keypad does not respond to keypresses, reset the phone by completing the following steps:

1. Remove the battery cover.

2. Remove and replace the battery.

If the problem persists, return the phone to the dealer for service.

Accessories

Use only Kyocera-approved accessories with Kyocera phones. Use of any unauthorized accessories may be dangerous and will invalidate the phone warranty if said accessories cause damage or a defect to the phone.

Radio Frequency (RF) energy

Your telephone is a radio transmitter and receiver. When it is on, it receives and sends out RF energy. Your service provider’s network controls the power of the RF signal. This power level can range from

0.006 to 0.6 watts. In August 1996, the U.S. Federal Communications

Commission (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. These guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies in the following reports:

• ANSI C95.1 (American National Standards Institute, 1992)

• NCRP Report 86 (National Council on Radiation Protection and Measurements, 1986)

• ICNIRP (International Commission on Non-Ionizing Radiation Protection, 1996)

Your phone complies with the standards set by these reports and the FCC guidelines.

E911 mandates

Where service is available, this handset complies with the Phase I and Phase II E911 Mandates issued by the FCC.

Hearing Aid Compatibility (HAC) Features

This Assurance Wireless phone has received a HAC performance rating (designated by the letter M followed by a number).

The rating for this phone is identified on the outside of this phone’s original packaging. While there is no guarantee, digital wireless phones that receive a minimum of an M3 rating should provide acceptable performance with most hearing aids. Hearing loss and hearing aids are highly individualized, however, so optimal performance cannot be guaranteed. Other factors, such as type of hearing aid device or degree of hearing loss, also can affect a phone’s performance for a particular user.

Hearing Aids and Wireless Phones

A hearing aid uses a microphone to collect and convert sound waves to electrical signals. The hearing aid then amplifies and converts the electrical signals back to audible sounds for the hearing aid user to hear. Radio Frequency (RF) emissions generated by digital wireless phones often interfere with the operation of a hearing aid’s microphone, distorting the amplified audible sound. In addition, hearing aid microphones tend to collect ambient noise and amplify these sounds, interfering with the desired audio transmission.

ANSI Standard

To diminish interference between wireless phones and hearing aids, the FCC requires wireless carriers to offer phones that meet the American National Standards Institute (ANSI) C63.19 standard for reduced RF emissions. Wireless phones that comply with the FCC’s hearing aid compatibility (HAC) regulations must receive a

User Guide v

minimum rating of “M3” for RF emissions under the ANSI C63.19 standard. The “M” rating refers to the phone’s RF emissions level for use with hearing aids operating in the microphone setting.

The higher the phone’s “M” rating, the more likely the phone is compatible with a hearing aid operating in the microphone setting. Hearing aids also have ratings similar to wireless phones.

Most newer hearing aid models receive at least an M2 rating.

To determine the level of compatibility between your hearing aid and this Assurance Wireless HAC certified phone, combine the M rating of your hearing aid and the M rating of this phone. For example, if you pair an M3 hearing aid with an M4 phone, you will achieve a combined rating of 7.

• Any combined rating equal to or greater than 6 provides excellent performance.

• Any combined rating equal to 5 offers good performance.

• Any combined rating equal to 4 offers acceptable performance.

T-Ratings—Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)

Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you choose the proper rating for your mobile phone. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.

Please visit www.assurancewireless.com if you have any additional questions about hearing aid-compatibility.

Kyocera Communiations Inc.

www.kyocera-wireless.com

To purchase accessories, visit

www.assurancewireless.com

kyocera.superiorcommunications.com

1 Get Started . . . . . . . . . . . . . . . . . . . . . . . . . 1

Phone Accessories . . . . . . . . . . . . . . . . . . . . . . . .1

Find the Serial Number . . . . . . . . . . . . . . . . . . . .1

Activate your Account. . . . . . . . . . . . . . . . . . . . . .1

Program your Phone . . . . . . . . . . . . . . . . . . . . . .1

Phone Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Phone Overview . . . . . . . . . . . . . . . . . . . . . . . . . .4

Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . .7

2 Call Features . . . . . . . . . . . . . . . . . . . . . . .8

Power Phone Up . . . . . . . . . . . . . . . . . . . . . . . . .8

Make Phone Calls. . . . . . . . . . . . . . . . . . . . . . . . .8

Answer Phone Calls . . . . . . . . . . . . . . . . . . . . . . .8

End Phone Calls. . . . . . . . . . . . . . . . . . . . . . . . . .8

Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . .8

Use Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . .9

Emergency Services . . . . . . . . . . . . . . . . . . . . . . .9

3 Text Entry . . . . . . . . . . . . . . . . . . . . . . . . .10

Text Entry Modes . . . . . . . . . . . . . . . . . . . . . . . .10

Text Entry Quick Reference . . . . . . . . . . . . . . . .12

4 My Stuff. . . . . . . . . . . . . . . . . . . . . . . . . . .13

My Stuff Menu . . . . . . . . . . . . . . . . . . . . . . . . . .13

My ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . .14

My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

My games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

My themes . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

5 My Account . . . . . . . . . . . . . . . . . . . . . . .16

Check your Account Balance . . . . . . . . . . . . . . .16

Top-Up your Account. . . . . . . . . . . . . . . . . . . . .16

For More Information . . . . . . . . . . . . . . . . . . . .17

6 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . .18

Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . .18

Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Sounds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

User Guide vii

Convenience . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Call options . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Phone info. . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

7 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . .28

Contacts Menu. . . . . . . . . . . . . . . . . . . . . . . . . .28

Access Contacts . . . . . . . . . . . . . . . . . . . . . . . . .29

Add Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Use Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Customize Contacts . . . . . . . . . . . . . . . . . . . . . . 30

Erase Contacts . . . . . . . . . . . . . . . . . . . . . . . . . .32

Contact Groups . . . . . . . . . . . . . . . . . . . . . . . . .32

Speed Dial List. . . . . . . . . . . . . . . . . . . . . . . . . .33

Voice Dial List . . . . . . . . . . . . . . . . . . . . . . . . . .33

View Phone Number . . . . . . . . . . . . . . . . . . . . .34

8 VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . .35

Access VirginXL . . . . . . . . . . . . . . . . . . . . . . . . .35

Navigate VirginXL. . . . . . . . . . . . . . . . . . . . . . . .35

End a VirginXL Session. . . . . . . . . . . . . . . . . . . .35

9 Messaging . . . . . . . . . . . . . . . . . . . . . . . .36

Messaging Menu . . . . . . . . . . . . . . . . . . . . . . . . 36

Send Messages. . . . . . . . . . . . . . . . . . . . . . . . . .37

Manage Received Messages . . . . . . . . . . . . . . . . 38

Use Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . .39

Manage Sent Messages. . . . . . . . . . . . . . . . . . . .40

Manage Virgin Alerts . . . . . . . . . . . . . . . . . . . . .40

Message Settings . . . . . . . . . . . . . . . . . . . . . . . .40

Erase Messages . . . . . . . . . . . . . . . . . . . . . . . . .41

10 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Voice memo. . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Use Tip Calculator. . . . . . . . . . . . . . . . . . . . . . . 47

Use Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . 48

World clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Use Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Use Stopwatch. . . . . . . . . . . . . . . . . . . . . . . . . . 49

Memopad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

11 Recent Calls. . . . . . . . . . . . . . . . . . . . . . .50

Recent Calls Menu. . . . . . . . . . . . . . . . . . . . . . . 50

Work with Call Lists. . . . . . . . . . . . . . . . . . . . . . 51

Erase Call List Records . . . . . . . . . . . . . . . . . . . 52

Work with Call Timers. . . . . . . . . . . . . . . . . . . . 52

12 Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Surf the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Search the Web. . . . . . . . . . . . . . . . . . . . . . . . . 53

13 Voice Commands. . . . . . . . . . . . . . . . . . . 54

Call a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Call a Number. . . . . . . . . . . . . . . . . . . . . . . . . . 54

Find a Contact. . . . . . . . . . . . . . . . . . . . . . . . . . 54

Use a Shortcut. . . . . . . . . . . . . . . . . . . . . . . . . . 55

14 Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Customer Support. . . . . . . . . . . . . . . . . . . . . . . 56

Qualified Service. . . . . . . . . . . . . . . . . . . . . . . . 56

Phone Accessories . . . . . . . . . . . . . . . . . . . . . . 56

Become a Product Evaluator. . . . . . . . . . . . . . . 56

15 Consumer Limited Warranty. . . . . . . . . . 57

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

viii

1 Get Started

Phone Accessories

To shop for accessories for your phone, visit

www.assurancewireless.com or kyocera.superiorcommunications.com.

Find the Serial Number

To activate your Assurance Wireless account, you need your phone's serial number.

From

Menu > Settings > Phone info, select

My phone number to find your phone’s

serial number. You can also dial ##6343# (##MEID#) from the

main screen, then select phone’s serial number, which appears as

MEID (dec).

MEID to display your

Activate your Account

Before using your phone, you need to activate its service with Assurance Wireless. To activate your Assurance Wireless account:

• Go to www.assurancewireless.com and click

Activate, or

• Call Assurance Wireless at 1-888-321-5880.

Program your Phone

Once you have activated your account, you need to program your Assurance Wireless phone

number into your phone. When ready, follow these steps:

1. Turn on your phone.

2. Dial ##847446#.

3. Select Activate phone.

4. To activate your phone, select Yes at

the prompt.

5. When your phone connects to the network,

select

Start at the prompt.

6. When your phone displays your new

Assurance Wireless phone number, write it down.

7. Select Finish to complete the activation

process. Your phone restarts by itself.

It may take a couple hours for Assurance Wireless to set you up on their network. They will send you a text message to let you know when you can start making calls. It may also take up to 4 hours for

VirginXL, Voicemail, and Top -Up features

to work.

User Guide 1

Phone Battery

Install the Battery

To install the battery:

1. Hold the phone face down.

2. Find the notch directly

below the back cover. It is square. Using your thumbnail, pry the cover up from the bottom to remove.

3. Place the battery in the

battery casing with the metal contacts facing toward the top of the phone. The metal contacts of the battery must make contact with the metal contacts of the battery casing.

4. Replace the battery

cover by sliding the notches into the openings on the top of the battery casing.

5. Snap the cover into place.

Charge the Battery

You must have at least a partial charge in the battery to make or receive calls.

To charge the battery:

1. Connect the AC adapter

to the microUSB jack on the side of the phone.

2. Plug the adapter into a

wall outlet.

The battery icon in the upper-right corner of the screen tells you whether the phone is:

– Charging (the icon is animated) – Partially charged – Fully charged

You can safely recharge the battery at any time, even if it has a partial charge.

Note: Before removing the battery, make sure the phone is powered off.

2 Phone Battery

Battery Safety Guidelines

• Do not disassemble or open the battery.

• Do not crush, bend, deform, puncture, or

shred the battery.

• Do not attempt to insert foreign objects into

the battery.

• Do not immerse the battery or expose it to

water or other liquids. Even if a battery appears to dry out and operate normally, internal parts can slowly corrode and pose a safety hazard.

• Always keep the battery between 15°C and

25°C (59°F and 77°F). Do not expose the battery to extremes of temperature (heat or cold), fire, or other hazards such as a cooking surface, iron, or radiator.

• Never use any damaged battery.

• Only use the battery for its intended phone.

• Only use the battery with a qualified charger.

Use of an unqualified battery charger may present a risk of fire, explosion, leakage, or other hazard. If you are unsure about whether a charger is qualified, contact customer support.

• Do not short-circuit the battery or allow

metallic conductive objects—such as keys, coins, or jewelry—to contact the battery’s terminals.

• Replace the battery only with another qualified

battery. Use of an unqualified battery may present a risk of fire, explosion, leakage, or other hazard. If you are unsure about whether a replacement battery is compatible, contact customer support.

• Promptly dispose of used batteries in

accordance with local regulations and recycle if possible. Do not dispose as household waste.

• Supervise all battery usage by children.

• Avoid dropping the phone or battery. If the

phone or battery is dropped, especially on a hard surface, an internal short-circuit can occur and pose a safety hazard. If you suspect battery damage, take it to a service center for inspection.

• Improper battery use may result in a fire,

explosion, or other hazard.

Common Causes of Battery Drain

• Playing games or using the Web.

• Keeping backlighting on.

• Operating device far away from a base

station or cell site.

• Using data cables or accessories.

• Operating when no service is available, or

service is available intermittently.

• High earpiece and ringer volume settings.

• Repeating sound, vibration, or lighted alerts.

User Guide 3

Phone Overview

Get to Know Your Phone

1. Main screen.

Volume key raises or lowers ringtone or call volume.

Left option button selects items that appear on the lower

left of the display. At the main screen, you can select

Speakerphone key activates the speakerphone and

answers incoming calls.

Navigation key scrolls through lists and text entry fields

and accesses the following shortcuts from the main screen.

– Scroll left to launch – Scroll right to go to – Scroll up to launch – Scroll down to go to the

Send key starts or answers a call. Press once to display the

VirginXL. Send text msg.

My Account.

Recent Calls list.

All Calls list and twice to redial the last number dialed. Press and hold to activate voice dialing.

7. Keypad for entering numbers, letters, or symbols.

* Shift key changes the text mode in text entry. Press and

hold to lock the keypad.

9. Jack for a hands-free headset (sold separately).

10. Jack for AC adapter (included) and microUSB cable

(sold separately).

11.

Right option button selects items that appear on the lower

right of the display. At the main screen, you can select

12.

OK key selects a menu item or option.

13.

Back key erases characters in text entry and returns you to the previous screen when navigating

through menus.

14.

End key turns the phone on and off, ends a call or browser session, and returns you to the main screen.

15.

# Space key enters a space during text entry. Press and hold to activate or deactivate Silent mode.

16.

0 Next key cycles through word choices during text entry.

Warning: Inserting an accessory into the incorrect jack will damage the phone.

Menu.

Contacts.

4 Phone Overview

Screen Icons

These icons may appear on your phone’s screen.

The phone is operating in IS2000 (1X) digital mode.

The phone is receiving a signal. You can make and receive calls. More bars indicate a stronger signal.

The phone is in airplane mode.

A call is in progress.

The phone is in High Speed Data mode.

The phone is not receiving a signal. You cannot make or receive calls.

Content is DRM protected.

Data service is available and active on your phone.

(blinking) The phone is sending high-speed data.

(blinking) The phone is receiving high-speed data.

Data link is on, but the data service is dormant.

New text message.

New voice message.

New voice and text message.

New Virgin Alert.

The phone is in Silence all mode.

The phone is set to vibrate or to vibrate and then ring.

The speakerphone is turned on.

Position location is set to Assurance Wireless and to emergency services.

Position location is set to emergency services only.

The phone is set to auto answer.

The phone is in privacy mode or is accessing a secure Web site.

The alarm clock is set.

The battery is fully charged. The more black bars, the greater the charge.

The battery won’t charge.

A T-coil hearing aid is attached.

The phone is in TTY device mode.

User Guide 5

Main Menu

At the main screen, press the Left option button or the OK key to access the main menu.

Idle State > Level 1 > Level 2

Menu My Stuff

My Account

Settings

Contacts

VirginXL

Messaging

Tools

Recent Calls

Surf the Web

Access these options: My ringtones, My graphics, My games and

My themes.

Access account information and Top-Up your account.

Access these options: Display, Sounds, Convenience, Call options,

Security, Messaging, Network, Accessories, and Phone info.

Access these options: Find name, Add new, Groups, Speed dial list,

Voice dial list, and My phone number.

Access the latest ringtones, graphics, and other great mobile content.

Access these options: Send text msg, Inbox, Virgin Alerts, Voicem ail,

Sent, Outbox, Saved, Drafts, Msg settings, and Erase msg.

Access these options: Voice memo, Calendar, Alarm clock, Tip calculator,

Calculator, World clock, Timer, Stopwatch, and Memopad.

Access these options: Missed calls, Received calls, Outgoing calls,

All calls, and Call timers.

Browse the web.

6 Main Menu

Guide Conventions

In this guide, the following conventions are used when describing phone features.

Select means to press the Left softkey, Right

softkey or display. For example, “Select physically press the left softkey to choose from the display.

Press means to press a phone key. For example,

“Press the you to physically press the your phone.

Scroll means to use the Navigation key to move

though a list on the display. For example, “Scroll through your contacts list to choose a contact” means to physically press the or down to scroll through the list on the display.

> (greater than symbol) tells you to select an

option from a menu or list. For example, “

1. Press the left softkey to select Menu.

2. Scroll to the Settings option.

3. Press the OK key to select Settings.

OK key to select an item seen on the

Menu” tells you to

Send key to make a phone call” tells

Send key on

Navigation key up

Menu > Settings” means to:

User Guide 7

2 Call Features

This section describes the basic features related to calls.

Power Phone Up

• To turn your phone on, press the End key and

wait until the phone display lights up.

• To turn your phone off, press and hold the End key until the phone plays a short musical

sound and turns off.

Make Phone Calls

Make sure you are in an area where a signal can be received. Look for the signal strength icon on the home screen. The more bars, the stronger the signal. If there are no bars, move to where the signal strength is better.

When the phone has been idle for a time, it changes to power save mode. Press any key to return to normal operating mode.

There are several ways you can make a phone call.

Call Using a Number

1. Enter a phone number.

2. Press the Send key.

Call Using a Contact

1. From Find name, highlight a contact.

2. Press the Send key.

8 Power Phone Up

Redial a Number

1. Press the Send key to open your call history.

2. Highlight a phone number or contact and

press the

Send key.

Note: To redial the last number called, received,

or missed, press the

Send key twice.

Answer Phone Calls

When a call comes in, the phone rings, vibrates, or lights up. The phone number of the caller also appears if it is not restricted. If the number is stored in your contacts list, the contact’s name appears. There are several ways you can answer a phone call.

Answer Using Earpiece

Press the Send key.

Answer Using Speakerphone

Press the Speakerphone key.

End Phone Calls

Press the End key.

Volume Control

Adjust Volume during a Call

Press the Volume key up or down to adjust the earpiece volume during a call.

Use the Speakerphone

Your phone has a built-in speakerphone.

• To turn on the speakerphone, press the Speakerphone key. The speakerphone icon

appears on the home screen when the speakerphone is on.

• To turn off the speakerphone, press the Speakerphone key again.

Note: If you press the

an incoming call, you will answer the call.

Speakerphone key during

Silence an Incoming Call

• To silence the phone without answering the

call, press the key up or down.

• To silence the phone and answer the call,

press the up or down and then press the

Back key or press the Volume

Back key or press the Volume key

Send key.

Use Speed Dialing

Speed dialing allows you to assign a one- or two-digit shortcut to a contact. Before you can use speed dialing you must save a phone number as a contact and assign a speed dial location to it. See “Assign Speed Dials to Contacts” on page 31.

To call a contact that has a speed dial location:

1. Enter the one- or two-digit speed

dial location.

2. Press the Send key.

Emergency Services

Call Emergency Service

You can call an emergency code even if your phone is locked or your account is restricted. When you call, your phone enters emergency mode. This enables the emergency service exclusive access to your phone to call you back, if necessary. To make or receive regular calls after dialing the code, you must exit this mode.

To dial an emergency code:

1. Enter your 3-digit emergency code.

2. Press the Send key.

Note: Regardless of your 3-digit emergency code

(911, 111, 999, 000, etc.), your phone operates as described above.

Exit Emergency Services

When you have completed the emergency call:

1. Select Exit.

2. Select Exit again to confirm your choice.

Note: To determine who has access to your location, see “Set Location Information” on page 26.

User Guide 9

3 Text Entry

You can enter letters, numbers, and symbols in contacts, text messages, and your banner.

Text Entry Modes

The text entry screen has the following features:

1. Characters remaining that

you can type. Allowed length of messages can vary depending on your service.

2. Text entry fields.

3. Current capitalization setting.

4. Current text entry mode.

Note: The entry mode will default depending on

the task you are doing. For example, when entering a phone number, you’re in a number mode. When entering a name for a contact, you’re in a letter mode.

Enter Numbers with Number Keypad

From the text entry field, select Options >

Numbers only

a key once. The icon indicates you are in

Numbers only input mode. Press and hold the * Shift key to switch input modes.

Enter Letters with Number Keypad

From the text entry field, select Options >

Normal alpha to enter letters. You can enter text

in the following ways:

10 Text Entry Modes

to enter a number when you press

• To enter a letter, press a key once for the first

letter, twice of the second letter, and so on. If your phone is set to Spanish, accented letters are available. Wait for the cursor to move right and enter the next character. Press the

#Space to enter a space.

• To change case mode for a single letter,

press that key until you see the letter case you want. To change the case mode, press the

* Shift key.

• To enter a number, press and hold a number

key until the number appears on the screen.

The icon indicates you are in Normal alpha input mode. Press and hold the switch input modes.

* Shift key to

Rapid Entry with Number Keypad

From the text entry field, select Options >

Rapid entry

spell against a dictionary of common words. You can enter text in the following ways:

• To enter words, press a key once. For

• To change case mode, press the * Shift key.

to check words you are trying to

example, to enter the word “any” press the 2 > 6 > 9 keys. If the word doesn’t match what you want, press other word matches. When you see the word you want, press the

0 Next key to look at

# Space key.

• To enter a number, press and hold a number

key until the number appears on the screen.

The icon indicates you are in Rapid entry input mode. Press and the

* Shift input key to

switch input modes.

Enter Symbols with Number Keypad

While entering text in Normal alpha mode, you can enter symbols by pressing the see the symbol you want. Using this method, you have access to the following symbols:

. @ ? ! - , & : ‘ ]

To access the full set of symbols:

1. From the text entry field, select Options >

Add symbol.

2. Scroll up or down to view the list of symbols.

3. Press the number key corresponding to the

symbols to enter it.

1 key until you

User Guide 11

Text Entry Quick Reference

This table gives instructions for entering letters, numbers, and symbols.

To.. Do this..

Enter a letter

Enter a number

Enter a symbol

Enter a space

Erase a character

Erase all characters

Move the cursor right or left

Move the cursor up or down

Change input mode

Change case mode

Capitalize any letter

Lowercase any letter

Initial caps

Select options on the bottom of the screen

Use Normal alpha mode and press a key until you see the letter your want.

Use Numbers only mode and press a key.

Use Normal alpha mode and press the 1 key until you see the symbol you want.

Press the # Space key.

Press the Back key.

Press and hold the Back key.

Scroll left or right.

Scroll up or down.

Press and hold the * Shift key.

Press the * Shift key.

In Normal alpha mode, press the * Shift key. Choose uppercase.

In Normal alpha mode, press the * Shift key. Choose lowercase.

In Normal alpha mode, press the * Shift key. Choose sentence case.

Press the appropriate left or right softkey.

12 Text Entry Quick Reference

4My Stuff

This section describes how your phone can retrieve and playback media files and other downloads.

My Stuff Menu

Select My Stuff from the main menu to access the following functions:

Level 1 > Level 2 > Level 3

My Stuff My ringtones

My graphics

My games

My themes

Displays your ringtones and the Get more ringtones option.

Displays your graphics and the Get more graphics option.

Displays your games.

Displays your themes.

User Guide 13

My ringtones

My ringtones stores your preloaded and

downloaded ringtones. You can download ringtones to your phone from the Assurance Wireless Web site at

www.assurancewireless.com or directly from

your phone using

Download a Ringtone

Before downloading, make sure you have enough money in your account; otherwise you can Top-Up your account.

1. From My ringtones, select Get more ringtones and search

for a ringtone.

2. Follow the prompts to purchase and

download the selected ringtone.

Assign a Ringtone

1. From My ringtones, highlight a ringtone.

2. Select Assign and choose how you want to

assign the ringtone.

Note: Downloaded ringtones are listed in

My ringtones and can be assigned to

individual contacts or groups.

VirginXL. Charges apply.

My graphics

My graphics stores your preloaded and

downloaded graphics. You can download wallpapers and screensavers to your phone from the Assurance Wireless Web site at

www.assurancewireless.com or directly from

your phone using

VirginXL. Charges apply.

Download a Graphic

Before downloading, make sure you have enough money in your account; otherwise you can Top-Up your account.

1. From My graphics, select Get more graphics and search

for a graphic.

2. Follow the prompts to purchase and

download the selected graphic.

Assign a Graphic

1. From My graphics, browse the Wallpapers, Screensavers, or Caller IDs.

2. Select a graphic from the list.

3. Select Assign and choose how you want to

assign the graphic.

My games

My games stores your preloaded games.

14 My ringtones

Play Brick Attack

The goal of this game is to eliminate bricks arranged in levels. You send a moving ball upward using a paddle at the bottom of the screen.

1. Select Brick attack.

2. You may see a notification, select Yes or No.

3. Select New to start the game. You have the

following options:

– Use the Navigation key to move

the paddle.

– Press the Back key to pause the game. – Select Resume to restart the game. – Select Options > Exit to exit the game.

My themes

My themes stores your preloaded Assurance

Wireless color themes. When you assign a color theme, the colors for your background, headers and highlight bars are changed. You can also find this list of color themes in your

Display settings.

User Guide 15

5 My Account

You can manage your Assurance Wireless account directly from your phone. The basic tasks are summarized in this chapter. For more information about your account, go to

www.assurancewireless.com.

Note: You cannot make calls, receive calls, or

access any other phone functions while you are accessing your account information. All incoming calls are automatically sent to your voicemail.

Check your Account Balance

You can check your Assurance Wireless account status in one of two ways.

• From the main screen, scroll up.

• From the main menu, select My Account.

Your account information appears. When your account is low or empty, you receive a notification to Top-Up.

Note: Additional charges may apply for multiple balance checks in one day. Visit

www.assurancewireless.com for more details.

Top-Up your Account

Top-Up is how you add money to your Assurance Wireless account. You can Top-Up your Assurance Wireless account right from your phone. First, buy a Top-Up card from one of the thousands of retailers that carry them or register your debit

card, credit card, or PayPal account at

www.assurancewireless.com.

Note: You cannot register a debit or credit

card from your phone, and must register online first before you can Top-Up with this method via the phone.

When your balance is low, you can Top-Up your Assurance Wireless account from your phone.

Top-Up with a Top-Up Card

1. From the main menu, select My Account.

2. Scroll down to the Top-Up link and press

the

OK key.

3. Enter your Account PIN and select Done.

4. Scroll down to select Login and press the OK key.

5. Enter your Top-Up card’s PIN number and

press the

OK key.

6. Scroll down to select Top-Up Now and

press the

OK key.

7. You are now Topped-Up. Press the End key to exit.

16 Check your Account Balance

Top-Up with a Debit Card, Credit Card, or PayPal Account

1. From the main menu, select My Account.

2. Scroll down to the Top-Up link and press

the

OK key.

3. Enter your Account PIN and select Done.

4. Scroll down to select Login and press the OK key.

5. Scroll down to select either Credit Card or PayPal and press the OK key.

6. Enter the amount you want to Top-Up and

press the

OK key. You can Top-Up in

amounts of $20, $30, $50, or $90.

7. Scroll down to select Top-Up Now and press

the

OK key.

8. You are now Topped-Up. Press the End

key to exit.

Note: You can also Top-Up over the Web at

www.assurancewireless.com.

For More Information

For more information about your Assurance Wireless account or Assurance Wireless service, visit

www.assurancewireless.com.

User Guide 17

6 Settings

Settings Menu

Select Settings from the main menu to access the following functions:

Level 1 > Level 2 > Level 3

Settings Display

Sounds

Convenience

Call options

Security

Messaging

Network

Accessories

Phone info

Access these options: Graphics, Main style, Themes, Greeting banner,

Language, Backlight, Auto-hyphen, Time/Date format, Brightness,

and Contrast.

Access these options: Ringtone volume, My ringtones, Business ringtones,

Personal ringtones, Power on/off sound, Key volume, Key length, TXT tone, Smart volume, Minute alert, Earpiece volume, and Speakerphone volume.

Access these options: Set time/date (with Airplane mode enabled),

Airplane mode, Keyguard, Fast find, Frequent list, Answer Hold,

and 1-Touch dialing.

Access these options: Voice dialing, Auto answer, and Any key.

Access these options: Lock phone, Change lock code, Special numbers,

Erase contacts, Erase downloads, and Reset phone.

Access these options: TXT tone, Reminder, Signature, Edit auto text,

Save to sent, Auto-erase, and Text entry.

Access these options: Privacy alert and Location.

Access these options: Headset sound, Power backlighting, TTY, and Hearing aid.

Access these option: My phone number, Phone memory, Version info, and

Icon keys.

18 Settings Menu

Display

Set Graphics

My graphics stores your preloaded and

downloaded graphics. You can download wallpapers and screensavers to your phone from the Assurance Wireless Web site at

www.assurancewireless.com or directly from

your phone using more information, see “My graphics” on page 14.

Set Main Menu View

From Main style, select one of the following:

•Grid displays icons of each menu item, with

its name at the top of the screen.

•List displays a list of all menu items.

The next time you view the menu style appears.

Set Theme

From My themes, select a color theme for the display background.

Set Greeting Banner

The banner is the personal label for your phone, appearing on the home screen above the time and date.

1. From Greeting banner, select Edit.

2. Press the Back key to clear the

current banner.

VirginXL. Charges apply. For

Menu, your selected

3. Enter your new text (up to 14 characters) or

press the

# Space key for a blank banner.

4. Select Save.

Set Language

From Language, select a language.

Backlight

You can adjust Backlight to maximize brightness or maximize battery life.

Set Backlight Duration

You can adjust Backlight to maximize brightness or maximize battery life.

From Backlight, select Duration and

10 seconds, 15 seconds, or 30 seconds to

turn backlighting on for the set time after your last keypress.

Enable Power Save Mode

From Backlight, select Pwr save mode and one of the following:

•On to dim the backlight and conserve power.

•Off to have backlight display at

normal brightness.

Enable Auto-Hyphenation

Auto-hyphenation, when enabled, automatically inserts hyphens into your phone numbers to be consistent with the U.S. dialing plan (or the North American Numbering Plan). From select

Enabled to turn on auto-hyphenation.

Auto-hyphen,

User Guide 19

Set Time and Date Format

From Time/Date format, select a time and date format.

Set Brightness

1. From Brightness, scroll to change the

brightness level.

2. Select Save.

Set Contrast

1. From Contrast, scroll to change the

contrast level.

2. Select Save.

Sounds

Your phone has several settings that control the sound. You can select from a variety of ringers and adjust the volume.

Set Ringtone Volume

1. From Ringtone volume, scroll right or left

to set the ringer volume.

2. Select Save.

Set your Ringtone

Use My ringtones to set your ringtone with a preloaded or downloaded ringtone. See “My ringtones” on page 14 for more information.

20 Sounds

Set your Business Ringtone

Use Business ringtones to set the ringtone for your business group contacts with a preloaded or downloaded ringtone. See “My ringtones” on page 14 for more information.

Set your Personal Ringtone

Use Personal ringtones to set the ringtone for your personal group contacts with a preloaded or downloaded ringtone. See “My ringtones” on page 14 for more information.

Set Power On/Off Sounds

From Power on/off sound, select Enabled to have your phone play the sound when turned on.

Set Key Volume

1. From Key volume, scroll right or left to set

the keypad volume.

2. Select Save.

Set Key Length

From Key length, select one of the following to control your keypad tone duration:

•Normal sets the keypad tones to

normal length.

•Long sets the keypad tones to long length.

Set your TXT Tone

Use TXT tone to set your text message ringtone with a preloaded or downloaded ringtone. See “My ringtones” on page 14 for more information.

Enable Smart Volume

From Sounds, select Smart volume > Enabled to automatically adjust the volume during a call, based on surrounding noise levels.

Enable Minute Alert

From Minute alert, select Enabled. Your phone alerts you with a short beep ten seconds before each minute passes during a call.

Set Earpiece Volume

1. From Sounds, select Earpiece volume.

2. Scroll right or left to set the earpiece volume.

3. Press the OK key to save.

Set Speakerphone Volume

1. From Sounds, select Speakerphone volume.

2. Scroll right or left to set the

speakerphone volume.

3. Press the OK key to save.

Convenience

Use these settings to make your phone more convenient to use.

Set Date and Time

In Airplane mode, you can set the time and date manually.

Note: You can only access with

Airplane mode enabled.

User Guide 21

Set time/date

1. From Set time/date, do the following to

change the date:

– Scroll left or right to move between the

month, day, and year fields.

– Scroll up or down to change the month,

day, and year.

2. Press the OK key to save the date.

3. Do the following to change the time: – Scroll left or right to move between the

hour, minute, and AM/PM fields.

– Scroll up or down to change the hour,

minute, and AM/PM.

4. Press the OK key to save the time.

5. Select Done.

Enable Airplane Mode

While in an airplane, it is normally required that you turn off your mobile phone because it emits RF signals that interfere with air traffic control. In airplane mode, however, your phone does not emit RF signals. You cannot make or receive calls, send text messages, or use the Browser, but you can play games, use the Scheduler, set the clock, and make emergency calls to designated emergency numbers. Please check with uniformed personnel before operating your phone in Airplane mode.

From

Airplane mode, select Enabled > OK to

activate airplane mode. With airplane mode enabled, you can also set

the time and date manually.

Keyguard

Enable Keyguard

Use Keyguard to lock the keypad immediately or to automatically lock the keypad after a period of inactivity to prevent accidental key presses.

From

Keyguard, select one of the following:

• to immediately lock the keypad.

• to lock the keypad after 30 seconds

of inactivity.

• to lock the keypad after 1 minute of inactivity.

• to lock the keypad after 5 minutes of inactivity.

Note: You can also activate Keyguard by pressing

and holding the * Shift key. Note: In a voice call or an active data call, user

cannot change the keyguard menu setting. User will be prompted with "Feature can not be used during a call". Only in dormant data session or idle mode can the user make any changes to the keyguard setting.

Unlock Keyguard

From the home screen, select Unlock and press the

* Shift key to unlock the keypad.

Call Contact using Fast Find

1. From Fast find, select Enabled to turn

on fast find.

2. From the home screen, press the keys

corresponding to the letters of the name you want to find. A matching contact or speed dial entry appears.

3. Scroll to your desired contact and press the Send key to call the number.

Enable Frequent List

From Frequent list, select Enabled. With

Frequent list enabled, the last 15 of your most

frequently called contacts appear at the beginning of your contacts list. Scroll past the double line to view the entire contacts list.

Answer Hold

Enable Answer Hold

Use Answer Hold to place incoming calls on hold until you are ready to answer them.

1. From Answer Hold, select Enabled.

If you have not recorded a hold message, you need to record one, such as “Please hold. I’ll answer in a minute.”

2. Record the message twice, as prompted.

3. Select Save or Options and one of

the following:

–Play to replay your message. – Re-record to record your message again. –Exit to exit.

The next time a call comes in, you can place it on hold.

Place a Call on Hold

You can place a call on hold with

Answer Hold enabled.

22 Convenience

Note: If you are already on a call and you receive another call, you cannot place the incoming call on hold. With no call waiting enabled, the call goes to

Voicemail.

When a call comes in, do the following:

1. Select Options > Answer Hold to place

the caller on hold with your recorded hold message.

2. Select Answer to speak to the caller on hold

End Call to hang up without speaking.

Change Hold Call Message

1. From Answer Hold, select Re-record msg.

2. Record the message twice, as prompted.

3. Select Save to save the message or Options

and one of the following:

–Play to replay your message. – Re-record to record your

message again.

–Exit to exit.

Use 1-Touch Dialing

The 1-Touch Dialing feature is the fastest way to call a speed dial location. To call a contact with speed dial, press and hold the speed dialing location. If it is a two-digit location, press the first digit briefly, then press and hold the second digit.

Call options

Voice dialing

Use the following features to customize the voice commands.

Enable Automatic Add

From Automatic add, select Enabled to automatically add a contact to your voice dial list when you create a new contact.

Set Expert Mode

Use Expert mode to speak a command after you hear a tone instead of following the initial voice prompts.

From

Expert mode, select one of the following:

•Normal sets the phone to default

voice prompts.

• Expert sets the phone to sound tones instead

of voice prompts.

Set Display Results

You can set the phone to display up to three voice recognition contacts when calling or searching for a contact with voice commands. From

Display results, select Single best or Three best.

Note: To use 1-Touch dialing, you must enable

1-Touch dialing on your phone and have a speed dial location assigned to a contact.

From

1-Touch dialing, select Enabled to

turn on 1-touch dialing.

User Guide 23

Set Digit Lengths

You can set the number of digits used for a phone number in your voice dial list.

From Digit lengths, select one of the following options:

• North american recognizes only 7, 10, and

1 + 10 digits in a phone number.

• Permit all allows 4-14 digits in a

phone number.

Enable Voice Answer

You can set your phone to answer a call with your voice when using a hands-free accessory.

1. From Auto answer, select Disabled.

2. From Ringer mode, select Normal sounds.

3. From Headset sound, select Outofheadset.

4. From Voice answer, select With accessory.

Enable Voice Wake-up

• From Headset sound, select Out of headset.

• From Voice wake-up, select With accessory

to activate voice dialling.

Note: You must use a headset or hands-free kit and connect the AC adapter to the phone and the wall outlet for voice wake-up to work.

Use Voice Training

If your phone has trouble recognizing your voice, you can train your phone to recognize specifically your voice for numbers.

1. From Voice training, read the message and

select

OK > Train numbers > OK.

2. Follow the prompts for each number until

training is complete.

Note: You must read the numbers digit by digit for voice training to work.

Enable Auto-Answer

From Auto answer, select After 5 seconds. The phone automatically answers after five seconds with a headset attached.

Enable Any Key

From Any key, select one of the following:

•Any key mute to silence calls when

you press any key except for the or

Speakerphone key.

• Any key answer to answer calls when you

press any key except for the

Navigation key.

Send

End, Back, or

Security

This section describes the security features on your phone. You can adjust these features to prevent access to your personal information. All security features are shielded by a four-digit lock code (typically 0000 or the last 4 digits of your phone number).

24 Security

Lock phone

Set Lock Phone

With your phone locked, you can call only emergency numbers or your service provider’s customer service number. You can still receive incoming calls.

1. From Security, enter your four-digit

lock code.

2. Select Lock phone > OK and one of

the following:

– Never leaves the phone always unlocked. – On power up locks the phone every time

you turn it on.

–Now locks the phone immediately.

Unlock the Phone

1. From the home screen, select Unlock.

2. Enter your four-digit lock code.

Change Lock Code

Change your lock code from the default.

1. From Security, enter your four-digit

lock code.

2. Select Change lock code > Ye s.

3. Enter a new four-digit code.

4. Re-enter your new lock code.

Assign Special Numbers

Use Special numbers to specify three personal phone numbers you can call with your phone locked.

1. From Security, enter your four-digit

lock code.

2. Select Special numbers.

3. Select an Unassigned slot.

4. Enter the number and select Done.

For privacy purposes, you can view these numbers only when entering them for the first time.

To make a call to an ICE number from a locked phone, you must dial the number (including area code) exactly as stored in

Special numbers.

Erase All Contacts

1. From Security, enter your four-digit

lock code.

2. Select Erase contacts > Yes > Yes to erase

all entries from your contacts list.

Note: You cannot recover deleted information.

Erase All Downloads

1. From Security, enter your four-digit

lock code.

2. Select Erase downloads > Yes > Yes to

erase all your downloaded (excluding the preloaded) content.

Note: You cannot recover deleted information.

User Guide 25

Reset your Phone Settings

1. From Security, enter your four-digit

lock code.

2. Select Reset phone > Yes to reset your

phone settings to the factory default, deleting all your custom settings.

Note: You cannot recover deleted information.

Messaging

Use Messaging to set up the settings affecting all messages. See “Message Settings” on page 40 for more information.

Network

Enable Privacy Alert

From Privacy alert, select Enabled to set your phone to alert you when enhanced digital CDMA privacy is lost or regained.

Set Location Information

Use Location to share your location information with network services other than emergency services (for example, 911, 111, 999 and 000) in serviced areas. This feature works only when your phone is in digital mode. You do have the option of turning off the locator to emergency services.

From

Location, select one of the following:

• 911 only (default) shares your position

information only with emergency services when you call your 3-digit emergency code.

• Location on shares your position

information, in addition to emergency services.

Accessories

Set Headset Sounds

With a headset attached to your phone, you can play the ringer through the headset or phone speaker.

From

Headset sound, select Out of phone

(ringing from the phone speaker) or

headset

(ringing from the headset).

Enable Power backlighting

From Power backlighting, select Always on have the backlight always on whenever the phone detects external power.

Charge time may increase, preventing the phone from reaching its complete charge level.

Connect to TTY Device

You can connect the phone to a teletype (TTY) device for the hearing impaired. (TTY device sold separately.)

Note: Enable TTY only when using the phone with a TTY device.

1. Connect the TTY device to your phone.

2. From TTY, select OK to clear

the notification.

Out of

26 Messaging

3. Select one of the following: – TTY off disables TTY. – TTY on enables TTY devices. – TTY on + talk enables TTY devices and

voice carry over.

– TTY on + hear enables TTY devices and

hearing carry over.

Note: You can also enter and select

TTY to enable TTY.

##889 with your keypad

Connect to Hearing Aid Device

With a T-coil hearing aid device (sold separately) connected, you can enable the hearing aid feature.

1. Connect the T-coil hearing aid device to

your phone.

2. From Hearing aid, select OK > Enabled.

Phone info

View Phone Number

Select My phone number to view your phone’s phone number, MSID, and serial number.

Check your Phone Memory

Select Phone memory to check the memory usage of your phone.

View Version Information

Select Version info to check your phone’s software and hardware information.

View Phone Icons

Select Icon keys to view the icons used in your phone.

User Guide 27

7Contacts

Use your phone’s contacts list to store information about a person or company.

Contacts Menu

Select Contacts from the main menu to access the following functions:

Level 1 > Level 2 > Level 3

Contacts Find name

Add new

Groups

Speed dial list

Voice dial list

My phone number

Access your existing contacts list.

Add a new entry to your contacts list.

View your groups of contacts.

View your contacts assigned with speed dials.

View your contacts assigned with voice tags.

View your phone number.

28 Contacts Menu

Access Contacts

Access Contacts List

1. From Find name, enter the first letter of your

desired contact and scroll through to highlight it.

2. Do one of the following: – Press the Send key to call the contact. – Press the OK key to view the

contact’s details.

– Select New to create a new contact. – Select Options to access more functions.

View Contact Details

1. From Find name, select a contact.

2. At the contact details screen, select a

number, address or note.

3. Select the detail you want to view. For

example, to view a phone number, select

View number.

Use Frequent List

With Frequent list enabled, you can view 15 of your most frequently called contacts. See “Enable Frequent List” on page 22.

Use Fast Find

With Fast find enabled, you can press one or two keys to view close matches of the contact. See “Call Contact using Fast Find” on page 22.

Add Contacts

Add Contacts from Home Screen

1. From the home screen, enter a phone

number to save (include the area code).

2. Select Save > Save new contact.

3. Enter a name for the contact.

4. Enter additional phone numbers, email

addresses, and other contact details. (Scroll up or down to move through the contact fields.)

5. When done, select Save.

Add Contacts from Contacts Menu

1. From Add new, enter a name for the contact.

Scroll down to the next field when done.

2. Enter a primary number for the contact.

3. Enter additional phone numbers, email

addresses, and other contact details. (Scroll up or down to move through the contact fields.)

4. When done, select Save.

Add a Code or Extension

When saving the phone number of an automated service, you may include a pause for dialing an extension.

1. From the home screen, enter a

phone number.

User Guide 29

2. Select Options and a type of pause: – Time pause causes the phone to stop

dialing for two seconds.

– Hard pause causes the phone to

wait until you select

Release while

making the call.

3. Enter the remaining numbers and

select

Save > Save new contact.

4. Complete the contact information

and select

Save.

Use Contacts

Call Contacts

1. From Find name, select a contact.

2. At the contact details screen, select

a number.

3. Select Call.

Send a Text Message to Contacts

1. From Find name, select a contact.

2. At the contact details screen, select a

number or email address.

3. Select Send text msg.

4. Complete your text message and select Send.

Customize Contacts

Edit Contact Details

1. From Find name, select a contact.

2. At the contact details screen, select Edit.

3. Enter additional phone numbers, email

addresses, and other contact details. (Scroll up or down to move through the contact fields.)

4. When done, select Save.

Assign Number Types

1. From Find name, select a contact.

2. At the contact details screen, select Edit.

3. Press down twice to scroll to the number

type dropdown and press the

4. Select a number type. The appropriate

icon appears next to the number in your contacts list.

5. Select Save.

Assign Ringtones to Contacts

1. From Find name, select a contact.

2. At the contact details screen, select the

contact name.

3. Select Options > Ringtone to assign a

ringtone. (Scroll to select a ringtone.)

OK key.

30 Use Contacts

Assign Message Tones to Contacts

1. From Find name, select a contact.

2. At the contact details screen, select the

contact name.

3. Select Options > TXT tone to assign a tone.

(Scroll to select a tone.)

Assign Pictures to Contacts

1. From Find name, select a contact.

2. At the contact details screen, select the

contact name.

3. Select Options > Picture and select

apicture.

Add a Prefix to Phone Numbers

Use Prepend to add a prefix, such as an area code, to a phone number:

1. From Find name, select a contact.

2. At the contact details screen, select

a number.

3. Select Options > Prepend to enter the

prefix at the beginning of the number.

4. Select Save.

Assign Speed Dials to Contacts

1. From Find name, select a contact.

2. At the contact details screen, select

a number.

3. Select Options > Add speed dial.

4. Select a location from the list to assign the

speed dial number.

Change Primary Numbers

When a contact has more than one number, the first number becomes the primary number by default. To change the contact’s primary number:

1. From Find name, select a contact.

2. At the contact details screen, select

a number.

3. Select Options > Primary number > Ye s.

Add Contacts to Groups

1. From Find name, select a contact.

2. At the contact details screen, select a number

or email address.

3. Select Options > Add to group.

4. Select groups from the list provided. A

checkmark appears next to each selection. You can also remove a checkmark.

5. When finished, select Done.

Visit Web Addresses

1. From Find name, select a contact.

2. At the contact details screen, select a

Web address.

3. Select Options > Launch web.

User Guide 31

Erase Contacts

Erase Contact Details

1. From Find name, select a contact.

2. At the contact details screen, select a

number, address or note.

3. Select your desired erase option and Yes . For

example, to erase an email address, select

Options > Erase address > Ye s.

Erase an Entire Contact

1. From Find name, select a contact.

2. At the contact details screen, select the

contact name.

3. Select Options > Erase contact > Ye s to

erase the entire contact.

Contact Groups

You can assign your contacts to groups. Your phone comes with default groups. You can also create your own groups.

View Groups

1. Select Groups to view your preloaded

groups, followed by the custom groups you have created.

2. Highlight a group and do one of

the following:

– Press the OK key to view the

group details.

– Select New to create a new group. – Select Options to access more functions.

Create a New Group

1. From Groups, select New.

2. Enter a name for the group and select Next.

3. Select contacts from the list provided. A

checkmark appears next to each selection. You can also remove checkmarks.

4. When finished, select Done.

Your new group appears the next time you view your groups list.

Send Text Messages to Groups

1. From Groups, highlight a group.

2. Select Options > Send text msg.

3. Complete your text message and select Send.

Add or Remove Contacts from Groups

1. From Groups, highlight a group.

2. Select Options > Edit.

3. If you are modifying a group you created,

select

Next. Otherwise, go to the next step.

4. Select contacts from the list provided. A

checkmark appears next to each contact in the group. Press the remove checkmarks.

5. When finished, select Done.

OK key to add or

32 Erase Contacts

Assign Ringers to Groups

1. From Groups, select a group.

2. At the group details screen, scroll to the

group name.

3. Select Options > Ringtone >

Assign ringtone

the list. (Scroll to play the ringers.)

and a ringer from

Assign Message Tones to Groups

1. From Groups, select a group.

2. At the group details screen, scroll to

the group name.

3. Select Options > TXT tone >

Assign TXT tone

the list. (Scroll to play the ringers.)

and a ringer from

Assign Pictures to Groups

1. From Groups, highlight a group.

2. At the group details screen, scroll to

the group name.

3. Select Options > Picture > Assign picture

and assign a picture.

Erase a Group

1. From Groups, highlight a group.

2. Select Options > Erase > Yes.

Speed Dial List

Assign Speed Dial Numbers

1. From Speed dial list, highlight an

unassigned number (marked as empty).

2. Select Assign.

3. At the contacts list, select a contact.

4. At the contact details screen, select a

phone number.

Clear Speed Dial Numbers

1. From Speed dial list, highlight an

assigned number.

2. Select Erase > Yes .

Voice Dial List

Enable Voice Dial Tags

Your phone creates a voice dial tag for each contact that has a name field which is not blank or a name that is more than five syllables. You can enable or disable the voice dial tags associated with your contacts.

1. From Voice dial list, press the OK key to

add or remove checkmarks. A checkmark appears next to each enabled voice dial. (Scroll through the list to play the voice dial tags.)

2. When done, select Save.

User Guide 33

View Phone Number

Select My phone number to view your phone’s phone number.

34 View Phone Number

8VirginXL

Access VirginXL

With VirginXL, you can access music, entertainment, and information services from your phone. Download games, ringtones, wallpapers, screen savers, and other content; surf the web; and more. Check Assurance Wireless’s Web site at availability and pricing, or check directly from your phone through the apply.

To launch screen or select

Note: You cannot make calls, receive calls, or access any other phone functions during a

VirginXL session. All incoming calls are

automatically sent to your voicemail.

www.assurancewireless.com for

VirginXL menu. Charges

VirginXL, scroll left from the main

VirginXL from the main menu.

Navigate VirginXL

1. Scroll through the available items and

highlight the one you want.

2. Press the OK key to select a VirginXL menu

item or options.

A scroll bar on the right side of the screen indicates that there is more text. Scroll down to go to the next screen of text. Press the move back one screen.

Back key to

End a VirginXL Session

Press the End key from within VirginXL.

User Guide 35

9 Messaging

Use Messaging to send, receive, and erase messages from your phone.

Messaging Menu

Select Messaging from the main menu to access the following functions:

Level 1 > Level 2 > Level 3

Messaging Send text msg

Inbox

Virgin Alerts

Voicemai l

Sent

Outbox

Saved

Drafts

Msg settings

Erase msg

Compose a text message.

Shows a list of received text and multimedia messages.

Shows how many alerts are waiting.

Shows how many voicemails are waiting.

Shows a list of messages you have successfully sent.

Shows a list of messages you have sent, but are pending or failed.

Shows a list of messages you have saved.

Shows a list of messages that have been started, but saved to be completed at a later time.

Access these options: TXT tone, Reminder, Signature, Edit auto text,

Save to sent, Auto-erase, and Text entry.

Access these options: Inbox, Outbox, Sent, Saved, Drafts, and All.

36 Messaging Menu

Send Messages

Create a Text Message

You can send and receive text messages with most mobile phones and email addresses.

1. From Send text msg, enter a recipient’s

phone number or email address. (Select

Options to access contacts, groups or

recently used addresses. Scroll down to move to the next field when done.)

You can send a single message to up to ten recipients at once. Use a comma or space to separate each address.

2. Enter the message. (Select Options to access

more features.)

3. When done, select Send.

Receive Calls while Creating Messages

If you receive a call while creating a message a notification appears. Do one of the following:

• Select Ignore to ignore the call and return to

the message screen.

• Press the Send key to answer the call and

your phone automatically saves the message to

Drafts.

Enter Message Recipients

The following describes how to add recipients to your messages.

Add Recipients from Contacts

1. At the compose message screen, select Options > Contacts when entering a phone

number or email address.

2. Select a contact from the contacts list.

3. Select a number or address.

4. Complete your message.

Add Recipients from Recent List

1. At the compose message screen, select Options > Recent list when entering a

phone number or email address.

2. Select a number or address.

3. Complete your message.

Add Recipients from Recent Calls

1. At the compose message screen, select Options > Recent calls when entering a

phone number or email address.

2. Select a number.

3. Complete your message.

Send to Groups

1. At the compose message screen, select Options > Groups when entering a phone

number or email address.

2. Select a group.

3. Complete your message.

User Guide 37

Save Recipients as Contacts

1. At the compose message screen, select Options > Save address when entering a

phone number or email address.

2. Select a number or address.

3. Select Options > Save new contact

(to create a new contact) or

Add to Contact

(to add the number or

Options >

address to an existing contact).

Add Recipients from Message Text

1. At the compose message screen, select Options > Add address when entering the

text to add more recipients.

2. Enter a number or address to add.

3. Complete your message.

Save Messages to Drafts

At the compose message screen, select Options >

Save message when entering the text. Your phone

saves the message to

Drafts for you to complete at

a later time.

Complete Messages in Drafts

• From Drafts, highlight your desired message.

• Select Edit.

• Complete your message.

Use Preset Text

Add Preset Text

1. At the compose message screen, select Options > Insert auto text when

entering the text.

2. Select a preset text entry.

3. Complete your message.

Save Messages as Preset Text

1. At the compose message screen, select Options > Save auto text when entering the

text to use it later as preset text.

2. Complete your message.

Save Received Messages as Preset Text

When viewing a received message, select

Options > Save auto text to use it later

as preset text.

Manage Received Messages

Reply to Text Messages

When receiving a message, your phone displays a notification and the message icon appears at the top of your screen. The message icon flashes with an urgent message alert if the message is urgent.

1. When a message notification appears, select Inbox (to view the message) or Ignore (to

clear the notification). An icon appears at the top of your screen

when you have an unread message.

38 Manage Received Messages

2. From Inbox, highlight a message and select View > Reply (to compose your message)

Options (to access more features).

3. Complete your message and select Send.

Forward Messages

1. When viewing a received message, select Options > Forward.

2. Enter a number or address.

3. Complete your message and select Send.

Reply with a Copy of the Message

1. When viewing a received message, select Options > Reply with copy.

The original message appears in your reply message.

2. Complete your message and select Send.

Call a Number in a Message

When viewing a received message, select Options >

Call to call a valid number in the message.

Save Received Messages

When viewing a received message, select

Options > Save message to save it to Saved.

Lock Messages

When viewing a received message, select

Options > Lock msg to protect it from

accidental deletion. To unlock the message, select

Options > Unlock msg.

Go to Web Addresses in Messages

When viewing a received message, select

Options > Launch browser to go to a

web address included in the message.

Use Voicemail

Set Up your Voicemail

Before your phone can receive voicemail messages, you must set up a 4-10 digit passcode and record a personal voicemail greeting.

When you have set up your voicemail, all unanswered calls to your phone are automatically transferred to voicemail, even if your phone is in use or turned off.

1. Press and hold the 1 key.

2. Follow the system prompts to create a

password and record a greeting.

Check your Voicemail

When you receive a voicemail message, a notification with a voicemail message icon appears at the top of your screen.

• At the voicemail notification, select Call to call

your voicemail number and follow the system prompts to retrieve the message.

Select

Ignore to clear the notification without

checking messages. The notification icon remains on top of the screen until you listen to the message.

User Guide 39

• When only the voicemail message icon

appears on top of the screen, select

Voicemail and follow the system prompts

to retrieve the message.

Manage Sent Messages

Check Message Status in Sent Folder

Use the following symbols to check the Sent folder for the status of messages successfully sent.

The scheduled message will be sent at the scheduled time. You cannot cancel delivery of the message.

The message was sent. You cannot cancel delivery of the message.

The message has been received.

The message has been sent to more than one recipient.

Check Message Status in Outbox

Use the following symbols to check your Outbox for the status of messages sent but still in process.

The message is pending and will be sent when possible. You can cancel delivery of the message.

The message cannot be sent because service is not available. An alert appears on your phone if the message cannot be sent.

Unable to Send Messages

You may not be able to send or receive messages if your phone’s memory is nearly full, or if digital service is not available at the time. To free up memory, erase old messages. See “Erase Messages” on page 41.

Manage Virgin Alerts

1. From Virgin Alerts, select an alert.

2. Select View to view the alert.

Message Settings

The following message settings affect all messages unless you change them for individual messages.

Set your TXT Tone

Use TXT tone to set your text message ringtone with a preloaded or downloaded ringtone. See “My ringtones” on page 14 for more information.

Set your Reminder

From Reminder, select On to enable a reminder beep to sound every five minutes until you read the new message.

Set your Signature

You can create a signature to appear at the end of all outgoing messages.

1. From Signature, enter your signature.

2. Select OK to save the signature.

Note: The signature counts towards the character

limit of your message.

40 Manage Sent Messages

Edit Preset Messages

Your phone comes with preset messages, such as “Please call me,” which you can insert into the body of a text message. You can edit or create up to 40 preset messages.

1. From Edit auto text, do one of the following: – Scroll to a preset message and

select

Edit.

– Select New msg to create a new

preset message.

2. Enter or edit the text.

3. Select Save.

Note: You can also save messages you have

written or received as preset messages.

Enable Save to Sent

From Save to sent, select Auto (to automatically save outgoing messages to the

Sent folder), Off (to disable automatic saving

of outgoing messages to the

User confirmation (to choose whether to save

them when sending them).

Sent folder), or

Enable Auto-Erase

Use Auto-erase to set your phone to erase messages automatically when it needs memory for incoming messages.

From

Auto-erase, select one of the following:

• Disabled erases no messages.

• Inbox msgs erases old messages in Inbox

when memory is needed.

User Guide 41

• Sent msgs erases old messages in Sent when

memory is needed.

•Both erases old messages in both Inbox and Sent when memory is needed.

Set Default Text Entry Mode

You can change the default text entry mode when creating a text message. This setting applies only to the Message field, not the Send To field.

From

Text entry, select Normal alpha (to enter

text letter by letter) or with word recognition).

Rapid mode (to enter text

Erase Messages

Erasing old messages frees up memory in your phone. You can erase messages as you send or read them, erase them one at a time, or erase them all at once.

Erase a Single Message

When viewing a received message, select

Options > Erase > Yes .

Note: You can erase a scheduled message, but

cannot cancel its delivery.

Erase Messages from a Folder

From Erase msg, select a folder to erase messages from. For example, to erase received messages, select

Note: You cannot recover deleted information.

Inbox > Yes .

Erase All Messages

From Erase msg, select All > Yes to erase all messages from all folders, except for voicemail messages.

Note: You cannot recover deleted information.

42 Erase Messages

10 Tools

Tools Menu

Select Too ls from the main menu to access the following functions:

Level 1 > Level 2 > Level 3

Tools Voice memo

Calendar

Alarm clock

Tip calculator

Calculator

World clock

Time r

Stopwatch

Memopad

Access these options: Record new and Recorded memos.

Access these options: Add new event, View month, View day, Go to date,

View all events, and Settings.

Set an alarm.

Calculate a tip.

Perform basic calculations.

View times from different time zones.

Set a countdown timer.

Use a stopwatch timer.

Use the memo pad.

User Guide 43

Voice memo

Use Voice memo to record and play back audio memos.

Record Voice Memos

1. From Voice memo, select Record new.

2. Record your voice memo and select Stop when done.

3. Select Save.

If you receive an incoming call while recording a memo, the memo is saved and the incoming call screen appears.

Play Voice Memos

1. From Recorded memos, highlight a memo.

2. Select Play to play the memo or Options to

access more features.

Calendar

Use Calendar to schedule events and set reminder alerts.

Create an Event

1. From Add new event, enter a name. Scroll

down to move to the next field when done.

2. Press the OK key to select an event type

from the list.

3. Press the OK key to change the date,

if needed.

– Scroll left or right to move between

month, day, and year fields.

– Scroll up or down to change month, day,

and year.

Press the

OK key to save and move to the

next field.

4. Press the OK key to change the time,

if needed.

– Scroll left or right to move between hour,

minute, and AM/PM fields.

– Scroll up or down to change hour,

minute, and AM/PM.

Press the

OK key to save and move to

the next field.

5. Press the OK key to change the duration,

if needed.

– Scroll left or right to move between hour

and minute fields.

– Scroll up or down to change hour

and minute.

Press the

OK key to save and move to the

next field.

6. Press the OK key to select a priority from

the list.

7. Press the OK key to select a reminder from

the list.

8. Press the OK key to select a reminder sound

from the list.

44 Voice memo

9. Press the OK key to select During event to

enable silent mode or

Off to have normal

sounds.

10. Press the OK key to select a recurring event

from the list, if needed.

11. Select Save.

View Events

View Events by Month

1. From View month, scroll through the month

view. (Days with events are highlighted.)

2. Press the OK key to select a date.

3. Do one of the following: – Scroll left or right to move to

another date.

– Select an event. – Scroll to a time and select Add new to

create a new event.

– Select Options to access more features.

View Events by Date

From View day, do one of the following:

• Scroll left or right to move to another date.

• Select an event.

• Scroll to a time and select Add new to create a

new event.

• Select Options to access more features.

Go to a Specific Date

1. From Go to date, scroll left or right to move

between month, day, and year fields. Scroll up or down to change month, day, or year.

2. Press the OK key to select the date.

View Events by List

From View all events, select an event from the list or

Options to access more features.

Return to the Current Date

From View day, select Options > Go to today to return to the current date.

Sort Events by Time

From View all events, select Options >

Sort by time

to sort events by time.

Sort Events by Type

From View all events, select Options >

Sort by type

to sort events by their assigned type.

Sort Events by Priority

From View all events, select Options >

Sort by priority

to sort events by their

assigned priority.

Modify Events

Edit an Event

1. From View day, select an event.

2. At the event details screen, select Options > Edit.

3. Modify the event and select Save.

User Guide 45

Send an Event

1. From View day, select an event.

2. At the event details screen, select Options > Send to attach the file to a

multimedia message.

3. Complete the appropriate task.

Copy an Event

1. From View day, select an event.

2. At the event details screen, select Options > Copy.

3. Enter a new name for the event.

4. Complete the event and select Save.

Erase Events

Erase an Event

1. From View day, select an event.

2. At the event details screen, select Options > Erase > Yes .

Erase the Current Day’s Events

From View day, select Options >

Erase today’s events > Yes

events on that day.

Erase All Events

From View all events, select Options >

Erase all events > Yes

from the phone. Note: You cannot recover deleted information.

to erase all

to erase all events

Erase All Past Events

From View all events, select Options >

Erase all past events > Yes to erase all past

events from the phone. Note: You cannot recover deleted information.

Scheduler Settings

Set Scheduler Hours

1. From Settings, select Calendar hours.

2. Modify the start and end times. – Scroll left or right to move between hour,

minute, and AM/PM fields.

– Scroll up or down to change hour,

minute, and AM/PM.

3. Select Save when done.

Erase Events Automatically

1. From Settings, select Auto erase.

2. Select an option from the list to set when to

automatically erase your past events.

Set Event Priority

1. From Settings, select Priority.

2. Select an option to set every event you create

with this priority type.

Set Event Reminder

1. From Settings, select Reminder.

2. Select an option to set every event you create

with this reminder setting.

46 Calendar

Set Event Reminder Alert

1. From Settings, select Reminder sound.

2. Select an option to set every event you

create with this reminder alert. (Scroll to listen to sounds.)

Set Event Silent Mode

1. From Settings, select Silent mode.

2. Select an option to set every event you create

with this silent mode.

Alarm Clock

You can set up to four alerts with your phone’s three alarm clocks and one quick alarm.

Note: The alert occurs only if the phone is on.

Set an Alarm

1. From Alarm clock, scroll to one of the

alarms and select

2. Press the OK key to change the time,

if needed.

– Scroll left or right to move between hour,

minute and AM/PM fields.

– Scroll up or down to change hour,

minute and AM/PM.

Press the OK key to save time and move to the next field.

3. Press the OK key to select a sound

from the list.

Set.

4. Press the OK key to select a recurring

alarm from the list, if needed.

5. Press the OK key to enter a note.

6. Select Save.

When the alarm rings, select alarm or

Snooze to set the alarm to ring in

Stop to turn off the

another ten minutes.

Set the Quick Alarm

1. From Alarm clock, scroll to the quick

alarm and select

2. Choose a time. (A notification shows the

Set.

quick alarm is on.)

When the quick alarm rings, select the alarm, or

Reset to set the quick alarm again.

Off to turn off

Use Tip Calculator

1. From Tip calculator, enter the amount of

your bill and select

2. Scroll to select the percentage you

want to tip.

Step Result: The total bill with tip is

displayed. If you are finished, select Done. Otherwise, go on to the next step.

3. Select Split and enter the number of

people sharing the bill (or enter 1 if paying the entire bill).

4. Select Next to view the final bill.

5. Select Done when finished.

Next.

User Guide 47

Use Calculator

1. From Calculator, enter the first number.

2. Select a mathematical operation: – Scroll left to multiply. – Scroll right to divide. – Scroll up to add. – Scroll down to subtract.

Your selection will appear highlighted.

3. Enter the second number, and press the OK

key to view the result.

4. Select Exit to return to the menu, or Options

and one of the following:

–MS clears value currently stored and

adds the displayed result to value stored in memory.

–M+ adds displayed result to the value

stored in memory.

–MR displays currently stored value on

the screen.

–MC clears value currently stored

in memory.

World clock

Use World clock to check times in cities around the world in relation to your local time.

Set World Clock

1. From World clock, first scroll left or right to

select a time zone.

2. Check your local time and date on the first

line, followed by your selected world city and its time and date.

Search World Clock

1. From World clock, select Options >

Search city

2. Enter the first letter(s) of your desired

or Search country.

city or country.

3. Select a city or country from the list.

Use Timer

The timer counts down for the specified time. It beeps when that amount of time has elapsed.

1. From Timer, select Set.

2. Enter the time length. – Scroll left or right to move between

hours, minutes, or seconds fields.

– Scroll up or down to change hours,

minutes, or seconds.

3. Select Sound, and choose from the list to

modify the sound.

4. To work the timer, select from the

following options:

–Start begins the countdown. –Stop pauses the countdown. – Reset clears the timer.

When the countdown is complete, select silence the alarm.

Off to

48 Use Calculator

Use Stopwatch

From Stopwatch, select from the following options:

•Start begins counting.

•Stop pauses counting.

• Reset clears the stopwatch. Back key to exit.

Press the

Memopad

Write a Memo

1. From New memo, enter the memo.

2. Select Save.

View a Memo

From View memos, select View to open a memo or

Options to access more features.

Edit a Memo

1. From View memos, highlight a memo.

2. Select Options > Edit.

3. Edit the memo, and select Save.

Send a Memo

1. From View memos, highlight a memo.

2. Select Options > Send as sms.

3. Complete the message, and select Send.

Call a Number in a Memo

If you have a phone number in a memo, you can call it.

1. From View memos, highlight a memo.

2. Select Options > Use number.

3. Select a number, and press the Send key.

Lock a Memo

You can lock a memo to prevent it from being edited or erased.

1. From View memos, highlight a memo.

2. Select Options > Lock memo.

To unlock a memo, select

Unlock memo.

Erase a Memo

1. From View memos, highlight a memo.

2. Select Options > Erase > Yes .

Erase All Memos

From View memos, select Options >

Erase all > Yes.

Note: Selecting

unlocked memos.

Erase all only erases

User Guide 49

11 Recent Calls

Recent Calls Menu

Select Recent Calls from the main menu to access the following functions:

Level 1 > Level 2 > Level 3

Recent Calls Missed calls

Received calls

Outgoing calls

All calls

Call timers

See a list of all voice calls you have missed.

See a list of all voice calls you have received.

See a list of all voice calls you have made.

See a list of all voice calls.

Access these options: Last call and All calls.

50 Recent Calls Menu

Work with Call Lists

Return Any Call

1. From All calls, highlight a number.

2. Press the Send key to call the number or

select

Options to access more features.

This list contains all calls made and received.

Return a Received Call

1. From Received calls, highlight a number.

2. Press the Send key to call the number or

select

Options to access more features.

This list contains all calls received.

Return an Outgoing Call

1. From Outgoing calls, highlight a number.

2. Press the Send key to call the number or

select

Options to access more features.

This list contains all calls you have made.

Return a Missed Call

1. From Missed calls, highlight a number.

2. Press the Send key to call the number or

select

Options to access more features.

This list contains all calls you received, but did not answer.

Deal with a Missed Call

When you have missed a call, “Missed Call” appears on your screen. You can do one of the following:

• To clear the screen, select OK.

• To view the call details, select Calls and

press the

OK key.

• To return the call, select Calls and press

the

Send key.

Call List Options

Save Number from Call List

1. At the call list, highlight a number.

2. Select Options > Save.

3. Select New entry to create a new contact

Existing entry to add number to an

existing contact.

View Contact from Call List

1. At a call list, highlight a contact.

2. Press OK to see the contact details screen.

Send Text Message from Call List

1. At a call list, highlight a contact.

2. Select Send txt.

3. Complete your text message and select Send.

User Guide 51

Erase Call List Records

Erase a Single Record

1. At a call list, highlight a contact.

2. Select Options > Erase > Yes.

Erase a Call List

1. At a call list, highlight a contact.

2. Select Options > Erase All > Yes .

Work with Call Timers

View Last Call Timer

Select Last call to view the total call time of your last call made or received. Select when finished.

View All Calls Timer

Select All calls to view the number of calls made and received and the total call time.

Done

52 Erase Call List Record s

12 Web

Surf the Web

You can use your phone to browse the Internet if you have obtained phone Internet services from your service provider and if over-the-air Internet access is available in your area.

Launch Browser

Select Surf the Web to launch the browser. An alert appears notifying of airtime fees, if you have enabled web alerts. Select

If this is the first time you have connected to the Internet, a message informs you that security is not yet enabled for your browser. Select enable security.

Browse the Web

A browser home page with a list of bookmarks and some browser menu options appear when you are connected to the Web. The lock icon appears in a secure session. You can do the following:

• To choose a site, scroll to the link and press

the

OK key.

• An underline and an arrow indicate that

there is more text. Scroll down to view the rest of the text.

• Press the Back key to return to the

previous screen.

OK to continue.

Yes to

• Press the End key to exit.

• Select Options to access more

browser features.

Add a Bookmark

1. Surf to the Web page you want to bookmark

and select

2. Edit the bookmark's details, if needed.

3. Select Options > Save to save

the bookmark.

To access your saved bookmarks, select

Options > Bookmarks from any web page.

Options > Add to Bookmarks.

Search the Web

From Web, select Options > Search to go directly to the browser’s search page.

User Guide 53

13 Voice Commands

You can do certain commands through voice recognition. To control the settings associated with voice commands, see “Voice dialing” on page 23.

Call a Contact

1. From the home screen, press and hold

the

Send key. The phone prompts, “Say

a command”.

2. Say “Contact” and then name of the person

you want to call. The phone prompts, “Please repeat” or “Say

a name” if it does not recognize the name. If the name you spoke matches a contact in the voice dial list, the phone prompts: “Name, correct?” Say “Yes” to make the call, “No” to select a similar name, or “Cancel” to cancel the phone call.

If the phone finds multiple voice tags that sound like the name you said, the phone will list the names, you will be asked to verify which name you want to call. Say “Yes” when you hear the correct name. Say “No” when you hear an incorrect name.

3. Press the End key to end the call.

To modify your voice dial list, see “Enable Voice Dial Tags” on page 33.

Call a Number

1. From the home screen, press and hold

the

Send key. The phone prompts, “Say

a command”.

2. Say “Dial Number” and then speak the digits

of the number you want to call. If you pause, the phone prompts you, “Did you say <number>” or “Say a number” if it does not recognize the name. Say “Yes” to make the call, “No” to cancel the phone call.

3. Press the End key to end the call.

Find a Contact

1. From the home screen, press and hold the Send key. The phone prompts, “Say

a command”.

2. Say “Find Contacts”. The phone prompts,

“Say a name”.

The phone prompts, “Please repeat” or “Say a name” if it does not recognize the name. If the name you spoke matches a contact in the voice dial list, the phone prompts: “Name, correct?” Say “Yes” to display the contact, “No” to select a similar name, or “Cancel” to cancel the search.

Note: You can only search for contacts that are in the voice dial list.

54 Call a Contact

Use a Shortcut

1. From the home screen, press and hold

the

Send key. The phone prompts, “Say

a command”.

2. Say the name of the menu item you want to

access or say “Shortcuts” to view a list of menu items. The phone prompts, “Say one of the shortcuts”.

3. Say the name of the menu item you want

to access.

Note: The available shortcuts are as follows:

–Find contact (Goes to the Contacts list.

You may then say a name to go to that contact.)

– My phone number – Phone Status – Alarm clock – Calculator – Calendar – Inbox –My games – My graphics –My Stuff – Outbox – Recent Calls – Ringer mode – Ringer type – Set screensaver – Send pic msg – Send text msg – Set wallpaper –Stopwatch – Surf the Web –Themes –Timer – Voice memo

User Guide 55

14 Get Help

Customer Support

To contact Assurance Wireless’s customer support department for information about your phone, account history, call coverage area, and specific features available to you, such as call forwarding or voicemail:

• Go to www.assurancewireless.com.

• Dial *VM from your Assurance Wireless

phone.

• Dial 1-888-321-5880 from any phone.

For questions about the phone features, refer to the materials provided with your phone, or visit

www.assurancewireless.com.

For additional questions, you may contact the Kyocera Communiations Inc. Customer Care Center in any of the following ways:

• Web site: www.kyocera-wireless.com.

• Email: phone-help@kyocera-wireless.com.

• Phone: 1-800-349-4478 (U.S. and Canada) or

1-858-882-1401.

Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the following information:

• The name of your service provider:

Assurance Wireless.

• The actual error message or problem you

are experiencing.

• The steps you took to reproduce the problem.

• The phone’s mobile equipment ID (MEID).

To locate the MEID, select

Phone info > My phone number

scroll down.

Menu > Settings >

and

Qualified Service

If the problem with your phone persists, return the phone with all accessories and packaging to the dealer for qualified service.

Phone Accessories

To shop for accessories for your phone, visit

www.assurancewireless.com or kyocera.superiorcommunications.com.

Become a Product Evaluator

To participate in the testing and evaluation of Kyocera Communiations Inc. products, including cellular or PCS phones, visit

beta.kyocera-wireless.com.

56 Customer Support

15 Consumer Limited Warranty

Kyocera Communiations Inc. (“KYOCERA”) offers you a limited warranty that the enclosed product or products (the “Product”) will be free from defects in material and workmanship for a period that expires one year from the date of sale of the Product to you, provided that you are the original end-user purchaser of the Product and provided that your purchase was made from an authorized supplier. Transfer or resale of a Product will automatically terminate warranty coverage with respect to that Product. This limited warranty is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product.

KYOCERA shall, at its sole and absolute discretion, either repair or replace a Product (which unit may use refurbished parts of similar quality and functionality) if found by KYOCERA to be defective in material or workmanship, or if KYOCERA determines that it is unable to repair or replace such Product, KYOCERA shall refund the purchase price for such Product, provided that the subject Product (i) is returned, with transportation prepaid, to a KYOCERA authorized service center within the one year warranty period, and (ii) is accompanied by a proof of purchase in the form of a bill of sale or receipted invoice which evidences that the subject Product is within the one year warranty period (“Proof of Purchase”).

User Guide 57

After the one year warranty period, you must pay all shipping, parts and labor charges.

This limited warranty does not cover and is void with respect to the following: (i) any Product which has been improperly installed, repaired, maintained or modified; (ii) any Product which has been subjected to misuse (including any Product used in conjunction with hardware electrically or mechanically incompatible or used with accessories not approved by KYOCERA), abuse, accident, physical damage, abnormal operation, improper handling, neglect, exposure to fire, water or excessive moisture or dampness or extreme changes in climate or temperature; (iii) any Product operated outside published maximum ratings; (iv) cosmetic damage; (v) any Product on which warranty stickers or Product serial numbers have been removed, altered, or rendered illegible; (vi) cost of installation, removal or reinstallation; (vii) signal reception problems (unless caused by defects in material and workmanship); (viii) damage the result of fire, flood, acts of God or other acts which are not the fault of KYOCERA and which the Product is not specified to tolerate, including damage caused by mishandling, shipping and blown fuses; (ix) consumables (such as fuses); or (x) any Product which has been opened, repaired, modified or altered by anyone other than KYOCERA or a KYOCERA authorized service center.

USE ONLY KYOCERA APPROVED ACCESSORIES WITH KYOCERA PHONES. USE OF ANY UNAUTHORIZED ACCESSORIES MAY BE DANGEROUS AND WILL INVALIDATE THE PHONE WARRANTY IF SAID ACCESSORIES CAUSE DAMAGE OR A DEFECT TO THE PHONE.

KYOCERA SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF, WHETHER FORESEEABLE OR UNFORESEEABLE OF ANY KIND WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, UNANTICIPATED BENEFITS OR REVENUE, ANTICIPATED PROFITS ARISING OUT OF USE OF OR INABILITY TO USE ANY PRODUCT (FOR EXAMPLE, WASTED AIRTIME CHARGES DUE TO THE MALFUNCTION OF A PRODUCT) OR CONTRIBUTION OR INDEMNITY IN RESPECT OF ANY CLAIM RELATED TO A PRODUCT.

REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT OR REFUND OF THE PURCHASE PRICE RELATING TO A DEFECTIVE PRODUCT, AS

STATUTORY OR OTHERWISE, WITH RESPECT TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR AGAINST INFRINGEMENT OR ANY IMPLIED WARRANTY OR CONDITION ARISING OUT OF TRADE USAGE OR OUT OF A COURSE OF DEALING OR COURSE OF PERFORMANCE. NO DEALER, DISTRIBUTOR, AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION OR ADDITION TO THIS WARRANTY.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.

For warranty service information, please call the following telephone number from anywhere in the continental United States and Canada:

1-800-349-4478 or 858-882-1401. PROVIDED UNDER THIS WARRANTY, ARE YOUR SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF THE LIMITED WARRANTY, AND SUBJECT TO THIS WARRANTY, THE PRODUCTS ARE APPROVED AND ACCEPTED BY YOU “AS IS”.

KYOCERA MAKES NO OTHER WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND, ORAL OR VERBAL, EXPRESS OR IMPLIED,

58 Become a Product Evaluator

Index

Numerics

1-touch dialing, 23

accessories, 1, 56

headsets, 26 T-coil hearing aid, 27 TTY device, 26

airplane mode, 21

set date and time, 21

alarm clock, 47 alerts

minute

, 21

pages, 40 scheduler, 47 voice privacy, 26

Assurance Wireless

account information

backlighting, 19 banner, 19 battery

charging

, 2

drain, 3 installing, 2 recharging, 2

safety guidelines, 3 bookmarks, 53 Brick Attack, 15 browser

alerts

, 40

bookmarks, 53

launching, 53

navigating, 53

searching, 53

User Guide 59

, 16, 17

calculator, 48 calendar, see scheduler call history, see call lists call lists

all

, 51

erasing, 52 incoming, 51 missed, 51 outgoing calls, 51 saving numbers, 51 sending messages, 51 viewing contacts, 51

call logs, see call lists call timers

all

, 52

incoming, 52

calls

CDMA privacy, 26 consumer limited warranty, 57 contact groups, 32 contacts, 28

, 8

answering any key answer, 24 auto answer, 24, 26 call lists, 51 emergency, 9 ending, 8 making, 8 placing on hold, 23 redialing, 8 silencing, 9 timing, 21 voice commands, 54

adding, 29

adding prefixes, 31 assigning alerts, 30, 31 assigning pictures, 31 calling, 30 changing primary number,

editing, 30 erasing, 25, 26, 32 number types, 30 sending messages, 30 viewing, 29 voice search, 54

web addresses, 31 contacts list, 29 conventions, using this guide, 7 countdown timer, 48

display

drafts folder, 38

earpiece, 8 emergency calls, 9 emergency numbers, 25 emergency services, 26

fast find, 22 frequent list, 22

games

, 20

brightness

contrast, 20

language, 19

time and date, 20

Brick Attack

, 15

graphics

assigning

, 14

downloading, 14

groups

adding

, 32

adding contacts, 31 assigning alerts, 33 assigning pictures, 33 editing, 32 erasing, 33 sending messages, 32 viewing, 32

groups list, 32

headset sounds, 26 headsets

auto answer

, 24, 26

voice answer, 24 voice wake-up, 24

hold calls

activating

, 22

changing message, 23

icons, 5 in case of emergency, 25 inbox, 38 incoming calls, 51 Internet, 53

keyguard

activating

, 22

unlocking, 22

language, 19 location information, 26 lock code, 25

media gallery, 13 memopad, 49

calling numbers, 49 creating memos, 49 editing memos, 49 erasing memos, 49 locking memos, 49 sending memos, 49 viewing memos, 49

menus

contacts

, 28

main, 6 media gallery, 13 messaging, 36 recent calls, 50 setting main view, 19 settings, 18 tools, 43

messages

adding addresses adding contacts, 37 adding groups, 37 adding preset text, 38, 41 calling numbers, 39 checking status, 40 completing drafts, 38 creating, 37 erasing, 41, 42 forwarding, 39 incoming calls, 37 locking, 39 recent calls, 37 recent list, 37 replying, 38, 39 saving, 39, 41 saving addresses, 38

, 38

saving drafts, 38 saving preset text, 38 signature, 40 unable to send, 40

web addresses, 39 missed calls, 51 multimedia, 13 my account, 16

activating, 1

check balance, 16

programming phone, 1

top-up, 16, 17 my games, 14 my graphics, 14, 19 my phone number, 27, 34 my ringtones, 14, 20, 40 my themes, 15

navigation shortcuts, 4 notifications

messages

, 38

voicemail, 39 number prefixes, 31 number types, 30

outbox, 40 outgoing calls, 51

pages

alerts

, 40

phone

accessories

, 1, 56

answering calls, 8

build information, 27

changing lock code, 25

check memory, 27

codes, 29

extensions, 29 icons, 5, 27 locking, 25 making calls, 8 programming, 1 serial number, 1 service, 56

turning on, 8 power on sounds, 20 preset text, 38, 41 primary number, 31 product evaluation, 56

quick alarm, 47

ringtones

downloading

, 14

scheduler, 44

alerts, 47

auto erase, 46

copying events, 46

creating events, 44

day view, 45

editing events, 45

erasing events, 46

event priority, 46

event reminders, 46

finding dates, 45

finding events, 45

month view, 45

sending events, 46

silent mode, 47

sorting events, 45

work hours, 46 security, 24 sent messages folder, 40, 41

User Guide 61

settings

accessories

, 26

convenience, 21 network, 26 scheduler, 46 security, 24 sounds, 20 voice commands, 23

smart sound, 21 sounds

power

, 20

speakerphone, 8, 9 speed dial list

adding contact editing, 33

using, 9 stopwatch, 49 symbols, 11

T-coil hearing aid, 27 teletype device, 26 text entry, 10, 12

letters, 10

modes, 10, 41

numbers, 10

rapid entry, 10

symbols, 11 text messages, 37, 38 themes, 19 timer, 48 tip calculator, 47 tools, 43

alarm clock, 47

calculator, 48

memopad, 49

scheduler, 44

stopwatch, 49

, 31

timer, 48 tip calculator, 47 voice memos, 44 world clock, 48

top-up, 16

VirginXL

ending

, 35

launching, 35 navigating, 35

voice commands, 23, 54

display results, 23 expert mode, 23 finding contacts, 54 making calls, 54 shortcuts, 55 voice training, 24

voice dial list

automatic add

, 23

digit lengths, 24 editing, 33

voice memos, 44

playing, 44 recording, 44

voicemail

checking

, 39

configuring, 39

volume

, 8

adjusting earpiece, 21 keypad, 20 ringers, 20 smart sound, 21 speakerphone, 21

warranty, 57 web browser, 53

world clock, 48

Kyocera Communications Inc. www.kyocera-wireless.com 82-L2611-2EN, Rev. 002

Kyocera JAX S1300 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

1 Get Started

Phone Accessories

Find the Serial Number

Activate your Account

Program your Phone

Phone Battery

Phone Overview

Main Menu

Guide Conventions

2 Call Features

Power Phone Up

Make Phone Calls

Answer Phone Calls

End Phone Calls

Volume Control

Use Speed Dialing

Emergency Services

3 Text Entry

Text Entry Modes

Text Entry Quick Reference

4My Stuff

My Stuff Menu

My ringtones

My graphics

My games

My themes

5 My Account

Check your Account Balance

Top-Up your Account

For More Information

6 Settings

Settings Menu

Display

Sounds

Convenience

Call options

Security

Messaging

Network

Accessories

Phone info

7Contacts

Contacts Menu

Access Contacts

Add Contacts

Use Contacts

Customize Contacts

Erase Contacts

Contact Groups

Speed Dial List

Voice Dial List

View Phone Number

8VirginXL

Access VirginXL

Navigate VirginXL

End a VirginXL Session

9 Messaging

Messaging Menu

Send Messages

Manage Received Messages

Use Voicemail

Manage Sent Messages

Manage Virgin Alerts

Message Settings

Erase Messages

10 Tools

Tools Menu

Voice memo

Calendar

Alarm Clock

Use Tip Calculator

Use Calculator

World clock

Use Timer

Use Stopwatch