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Kyocera
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Hydro Wave
User Manual
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Table of contents
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Kyocera Hydro Wave User Manual

Hydro WAVE
user manual

Table of Contents

1 Phone Basics ................................ 6
Phone Overview ....................................... 6
Key Functions ........................................ 7
Get the Phone Ready ............................... 8
Charge the Battery ................................ 8
Insert the SIM Card ............................... 8
Optional: Insert the MicroSD Card ........ 9
Turn the Phone On and Off...................... 9
Turn the Phone On ................................ 9
Turn the Phone Off ................................ 9
Turn the Screen On and Start ............. 10
Turn the Screen Off When Not in
Use ....................................................... 10
Home Screen Overview ...................... 13
Manage the Home Screens ................ 14
Notifications Panel ............................... 17
2 Text Entry .................................... 19
Google Keyboard ................................ 19
Google Voice Typing ........................... 20
3 Phone Calls ................................. 21
Call Using the Phone Dialpad ............. 21
Call from Recent Calls ........................ 21
Call from Contacts ............................... 21
Call an Emergency Number ................ 21
Enhanced 9-1-1 (E911) Information ... 22
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Call a Number with Pauses ................. 22
Call Using a Speed Dial Number ........ 22
Call Using the Plus (+) Code Dialing .. 22
Call Using Wi-Fi Calling ....................... 23
Call Using Internet Call ........................ 23
Receive Phone Calls .............................. 24
Answer an Incoming Call ..................... 24
Mute the Ringtone ............................... 24
Send an Incoming Call to Voicemail ... 24 Reject a Call and Send a Text
Message ............................................... 24
Voicemail ................................................. 25
Set Up Voicemail ................................. 25
Voicemail Notification .......................... 25
Retrieve Your Voicemail Messages .... 25
Phone Call Options ................................. 25
In-Call Options ..................................... 25
Call Waiting .......................................... 26
Conference Calling .............................. 26
Call Settings ............................................ 27
Phone Ringtone ................................... 27
Dial Pad Touch Tones ......................... 27
Vibrate When Ringing .......................... 27
Voicemail Settings ............................... 27
Quick Responses ................................. 27
Fixed Dialing Numbers (FDN) ............. 27
Call Forwarding .................................... 28
Additional Settings ............................... 28
Caller ID ............................................... 28
Call Barring .......................................... 28
TTY Mode ............................................ 28
Auto Answer ......................................... 29
Call Timer and Call Duration ............... 29
Recent Calls ........................................... 29
View Recent Calls ............................... 29
Recent Calls Options .......................... 29
Filter Recent Calls ............................... 29
Clear Recent Calls .............................. 30
4 Contacts ...................................... 31
Display Contacts .................................... 31
Add a Contact ........................................ 32
Save a Phone Number .......................... 32
Edit a Contact......................................... 33
Add a Group Contact ............................. 34
Edit a Group Contact ............................. 35
ICE (In Case of Emergency) ................. 35
Synchronize Contacts ............................ 36
Share a Contact ..................................... 36
5 Accounts and Messaging ........... 37
Gmail ...................................................... 37
Create a Google Account ................... 37
Sign In to Your Google Account ......... 37
Access Gmail ...................................... 37
Send a Gmail Message ...................... 38
Read and Reply to Gmail Messages.. 38
Gmail Account Settings ...................... 38
Delete a Gmail Account ...................... 39
Set Up Other Email Accounts ............. 39
Text Messaging and MMS ..................... 39
Compose Text Messages ................... 39
Send a Multimedia Message (MMS) .. 40 Save and Resume a Draft Message .. 40
New Messages Notification ................ 41
Text and MMS Settings ...................... 42
Social Networking Accounts .................. 43
Facebook ............................................. 43
Google+ ............................................... 43
YouTube .............................................. 43
Hangouts ............................................. 44
Table of Contents 3
6 Apps and Entertainment ............. 45
myMetro .................................................. 45
AppStore ................................................. 45
Google Play Store App .......................... 45
Find and Install an App ....................... 45
Create a Google Wallet Account ........ 46
Request a Refund for a Paid App ....... 46
Open an Installed App......................... 46
Uninstall an App .................................. 46
Navigation ............................................... 47
Google Maps ....................................... 47
Music ...................................................... 48
Music Player ........................................ 48
Google Play Music .............................. 49
Visual Voicemail ..................................... 50
7 Web and Data .............................. 51
Wi-Fi........................................................ 51
Turn Wi-Fi On and Connect to a
Wireless Network ................................ 51
Check the Wireless Network Status ... 51 Connect to a Different Wi-Fi
Network ................................................ 51
Data Services ......................................... 51
Preferred Network Mode ..................... 51
Data Connection Status and
Indicators ............................................. 52
Virtual Private Networks (VPN) ............. 52
Prepare Your Phone for VPN
Connection .......................................... 52
Install Security Certificates.................. 52
Add a VPN Connection ....................... 52
Connect to or Disconnect from a
VPN. ..................................................... 53
Web Browser .......................................... 53
Launch Web Browsers ........................ 53
Learn to Navigate Web Browser ......... 53
USB Tethering and Mobile Hotspot ....... 54
USB Tethering ..................................... 54
Mobile Hotspot ..................................... 54
8 Camera and Video ....................... 56
Open the Camera App ........................ 56
Close the Camera App ........................ 56
Viewfinder Screen ............................... 56
Take a Picture or Record a Video....... 56
Review Screen .................................... 57
Choose Camera Settings .................... 57
Choose a Shooting/Recording
Mode .................................................... 59
View Pictures and Videos Using
9 Tools and Calendar ..................... 63
Add an Event to the Calendar ............. 63
Calendar Event Alerts ......................... 63
Edit Calendar Events........................... 64
Erase Calendar Events ....................... 64
Desk Clock ........................................... 65
Alarm .................................................... 65
Stopwatch ............................................ 66
Timer .................................................... 66
World Clock ......................................... 66
Text-to-Speech Settings ...................... 68
Turn Bluetooth On or Off ..................... 68
The Bluetooth Settings Menu .............. 68
Disconnect a Bluetooth Device ........... 69
Send Information from Your Phone
to Another Device ................................ 69
Receive Information from Another
Device .................................................. 69
microSD Card ......................................... 70
Insert a microSD Card ......................... 70
Remove a microSD Card..................... 71
View the microSD Card Memory ......... 71
Unmount the microSD Card ................ 71
Format the microSD Card ................... 71
Use the Phone’s microSD Card as a
Media Device ....................................... 71
10 Settings ........................................ 72
Access to Phone’s Settings Menu ......... 72
Wireless & Networks Settings ............. 72
Wi-Fi ..................................................... 72
Bluetooth .............................................. 72
Data Usage .......................................... 72
Airplane Mode ...................................... 73
Auto-Reply Mode ................................. 73
Default SMS App ................................. 73
Tethering & Mobile Hotspot Settings .. 74
VPN Settings ........................................ 74
Cellular Networks Settings .................. 74
Wireless Emergency Alerts ................. 74
Wi-Fi Calling Settings .......................... 75
Device Settings ....................................... 76
Change Home ...................................... 76
Display Settings ................................... 76
Sound & Notification Settings .............. 77
Storage Settings .................................. 79
Eco Mode Settings ............................... 79
Battery Settings.................................... 79
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Connectivity Settings .......................... 80
Apps Settings ...................................... 80
Personal Settings ................................... 80
Location Settings ................................ 80
Start Screen Settings .......................... 80
Security Settings ................................. 82
Accounts Settings ............................... 83
Language & Input Settings ................. 83
Backup & Reset Settings .................... 85
System Settings ..................................... 86
Date & Time Settings .......................... 86
Accessibility Settings .......................... 86
Printing ................................................ 89
About Phone ....................................... 89
11 Get Help ....................................... 90
Customer Support .................................. 90
Qualified Service .................................... 90
12 Notes ........................................... 91
Important Safety Information .......... 92
General Precautions .............................. 92
Maintaining Safe Use of and Access
to Your Phone ........................................ 92
Do Not Rely on Your Phone for
Emergency Calls ................................. 92
Using Your Phone While Driving ........ 92
Following Safety Guidelines ............... 92
Medical Devices .................................. 93
Using Your Phone Near Other
Electronic Devices .............................. 93
Using Your Phone On Airplanes ........ 93
Turning Off Your Phone in
Dangerous Areas ................................ 93
Restricting Children’s Access to
Your Phone ......................................... 94
Waterproof Capability ............................ 94
Charging .............................................. 95
Using Your Phone With a Hearing Aid
Device ..................................................... 95
Getting the Best Hearing Device
Experience With Your Phone .............. 96
Caring for the Battery ............................. 96
Charging .............................................. 97
Storing ................................................. 97
Common Causes of Battery Drain ...... 97
Disposal of Lithium Ion (Li-Ion)
Battery Installed in Your Phone .......... 97
Radio Frequency (RF) Energy ............... 97
Understanding How Your Phone
Operates .............................................. 97
Knowing Radio Frequency Safety ...... 98
Body-Worn Operation ......................... 98
Specific Absorption Rates (SAR) for
Wireless Phones ................................. 98
FCC Radio Frequency Emission ........ 99
FCC Notice .......................................... 99
Owner’s Record .................................... 100
Manufacturer’s Warranty ............... 101
Index ............................................... 104
Copyright Information .................... 108
Table of Contents 5

1 Phone Basics

Phone Overview

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Key Functions

CAUTION! Inserting an accessory into
the incorrect jack may damage the phone.
● Front Camera takes pictures and records videos while facing the screen, and allows you to video conference.
● Proximity Sensor/Light Sensor detects how close an object is to the surface of the screen. This is typically used to detect when your face is pressed up against the screen, such as during a phone call.
● Earpiece lets you hear the caller and automated prompts.
● Touchscreen displays all the information needed to operate your phone. Use finger gestures to navigate and interact with items on the screen.
● Headset Jack allows you to plug in an optional headset for convenient, hands­free conversations.
● Secondary Microphone suppresses background noise improving audio quality for the other party during voice calls except in speakerphone mode.
● Power Button lets you turn the phone on/off, turn the screen on/off, or switch your phone to silent mode, vibration mode, or airplane mode. Press and hold for more than 10 seconds to restart the phone.
● Charger/USB Port allows you to connect the micro-USB cable (included) to charge the battery or to transfer files to and from a computer.
● Primary Microphone transmits your voice and ambient sound during voice calls, voice recordings and videos.
Note: Do not cover the microphones
during a call as it may compromise the hearing quality.
● Camera Flash helps illuminate subjects in low-light environments when taking a picture or recording a video.
● Back Camera lets you take pictures and videos.
● SIM Card Holder (Internal) holds the nano SIM card.
● microSD Card Holder (Internal) holds an optional microSD card to provide external memory.
● Speaker lets you hear the different ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.
● Internal Antennas facilitate reception and transmission. To maximize performance, do not obstruct while using the phone.
● Volume Button allows you to adjust the ringtone or media volume when you are not on a call, or adjust the voice volume during a call.
Phone Basics 7

Get the Phone Ready

You need to insert a SIM card into your phone and charge the battery to begin setting up your phone.

Charge the Battery

1. Plug the smaller end of the micro-USB
cable into the phone’s charger/USB port.
2. Open the SIM/microSD card holder cover, located on the upper right side of the phone.
3. Slide the flap of the SIM card holder in the direction of the arrow to unlock it ( ) and lift the flap ( ).
2. Plug the other end of the USB cable into the charger and then plug the charger into an electrical outlet.
Note: Your phone’s battery should have
enough charge for the phone to turn on and find a signal, set up voicemail, and make a call. You should fully charge the battery as soon as possible.

Insert the SIM Card

Warning: Use only a nano SIM card in
this phone.
1. Insert your fingernail into the slit at the bottom of the back cover and lift the cover up gently
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4. Insert the nano SIM card into the flap of the SIM card holder, making sure the cut-off corner is at the top right ( ) and then lower the flap of the SIM card holder ( ).
5. Slide the flap in the direction of the arrow to lock it ( ).

Optional: Insert the MicroSD Card

Note: The microSD card is optional.
1. Remove the back cover and open the
SIM/microSD card holder cover
2. Insert the microSD card into the microSD card holder with the gold contacts facing down. Gently push the
Note: Make sure you insert your nano
SIM card in the correct orientation.
6. Close the SIM/microSD card holder cover and replace the back cover.
Warning: To ensure that your phone is
waterproof, make sure the SIM/microSD card holder cover is properly sealed.
card in until it snaps into place.
3. Close the SIM/microSD card holder cover and replace the back cover.
Warning: To ensure that your phone is
waterproof, make sure the SIM/microSD card holder cover is properly sealed.

Turn the Phone On and Off

Turn the Phone On

► Press and hold the Power Button .

Turn the Phone Off

► Press and hold the Power Button
and tap Power off > OK.
Phone Basics 9

Turn the Screen On and Off

Turn the Screen On and Start

1. Press the Power Button .
2. From the Start screen:
( ) Swipe up anywhere on the
screen to access the Home screen.
( ) Swipe right to launch the
Phone app.
( ) Swipe left to launch the
Camera app.
Tip: To set up a screen lock for security,
see “Start Screen Settings” on page 80.

Turn the Screen Off When Not in Use

► Press the Power Button . To save battery power, the phone
automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off. For information on how to adjust the time before the screen turns off, see “Sleep” on page 76.

Setup Wizard

Your phone has a Setup Wizard to set up your phone quickly and easily. When you turn on your phone for the first time, the Setup Wizard starts automatically.
The Setup Wizard consists of the following sections:
● Google account setup
● Sign in to Social Network
Follow the onscreen instructions to quickly set up your phone.

Touchscreen Navigation

Your phone’s touchscreen lets you control
actions through a variety of tap gestures.
Warning: Do not touch with a pen or
stylus. It may damage the touchscreen.
Tap
Tap the screen with your finger to select or launch a menu, option, or application. A light tap works best.
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Touch and Hold
To open the available options for an item (for example, a keyboard), touch and hold the item.
Drag
Touch and hold your finger before you start to move it. Do not release your finger until you have reached the target position.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
Phone Basics 11
Pinch and Spread
Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Rotate For most screens, you can automatically
change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard.
Note: The Auto-rotate feature needs to
be turned on for the screen orientation to automatically change. To turn this on or off, from the Home screen, tap Apps
> Settings > Accessibility > Auto-
rotate screen.

Function Buttons

At the bottom of touchscreen, you will find a row of three buttons that let you perform specific functions.
● Back ( ) - Tap to return to the previous screen, or close a dialog box, options menu, the Notifications panel, or onscreen keyboard.
● Home ( ) - Tap to open the Home screen.
● Overview ( ) - Tap to open a list of thumbnail images of screens you have
worked with recently. To open one, tap it. To remove a screen from the list, swipe it left or right or tap on the X.
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Home Screen

The Home screen is the starting point for your phone’s applications, functions, and menus. You can customize your Home screen by adding application icons, shortcuts, folders, widgets, and more.

Home Screen Overview

There are two different options for the Home screen on your phone, Standard Home and Core Home. By default, your phone is set to Standard Home.
Core Home
Core Home provides a simpler and easier experience for the first time smartphone user. If selected, your Home screen will show as follows:
Note: The screen image is simulated.
● Status Bar: Displays the time, notifications, and phone status icons. Slide down to display the Notifications panel.
● Phone: Opens the Phone app.
● Contacts: Opens the Contacts app.
● Apps: Displays all of your apps.
● Messaging: Opens the Messaging app.
● Menu Button: Opens a menu that
allows you to customize your Home screen.
● Add Shortcut: Allows you to place your favorite apps or frequently used contacts on this screen.
● Notification Display: Displays notifications on the Home screen.
● Google Search Bar: Allows you to enter text or spoken keywords for a quick search on the phone or on the
Internet. Tap to enter text or tap to speak your keyword.
Note: Instructions to perform tasks in
this guide are based on the Standard Home.
Phone Basics 13
Standard Home
Standard Home is for users who are familiar with Android. If selected, your Home screen will show as follows:
● Screen Position Indicator: Indicates where you are among the home screens.
● Shortcut: Allows you to quickly launch applications.
● Google Search Bar: Allows you to enter text or spoken keywords for a quick search on the phone or on the Internet. Tap to enter text or tap to speak your keyword.
Tip: You can always change home
screen modes from the Settings menu. See “Change Home” on page 76.
Tip: Tap Home to return to the
Home screen from any other screen.

Manage the Home Screens

In addition to the main Home screen, your phone has extended Home screens to provide more space for adding icons,
Note: The screen image is simulated.
● Status Bar: Displays the time, notifications, and phone status icons. Slide down to display the Notifications panel.
● Folder: Allows you to store multiple application icons as a group.
● Apps: Displays all of your apps.
● Favorites Tray: Contains up to five
icons and appears on every home screen. You can customize these icons except the Apps icon in the center of the tray.
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widgets, and more.
Add or Remove the Home Screens
To add a new Home screen: ► Swipe to the rightmost Home screen
and drag an app or widget to the right edge.
-or­Touch and hold the background of any
Home screen. From the thumbnail view, tap the thumbnail with a plus sign (+) on it.
To remove a Home screen: ► Touch and hold the background of any
Home screen. From the thumbnail view, touch and hold a thumbnail you want to delete, drag it to “Remove” and release it when it turns red.
Add App Shortcuts to the Home Screen
1. Tap Apps on the favorites tray.
2. Find the item you want to add to the
Home screen.
3. Touch and hold the app icon and drag it to a Home screen thumbnail where you want to add it.
4. Release your finger.
-or-
1. Touch and hold the background of any Home screen.
2. Tap APPS and find the item you want to add to the Home screen.
3. Tap and hold the app and drag it to a Home screen thumbnail where you want to add it.
4. Release your finger.
Add Widgets to the Home Screen
1. Touch and hold the background of any
Home screen.
2. Tap WIDGETS and choose a widget.
3. Tap and hold the widget and drag it to a
Home screen thumbnail where you want to add it.
Phone Basics 15
4. Release your finger. Move or Remove Items on the Home
Screen
► Touch and hold the item you want to
move or remove on the screen. To move the item, drag it to a new
area and release it.
To remove the item, drag it over
“Remove” at the top of the screen and release it when it turns red.
Favorites Tray
To add a new icon to the favorites tray:
1. Remove the current icon on the tray.
2. Touch and hold an app icon and drag it
to the favorites tray.
3. Release your finger. Use Folders
To create folders: ► Touch and hold an app icon and drag it
over another. A new folder icon appears. You can now drag more apps to the
folder if you wish.
To add more apps to the folders:
1. Tap a folder icon and tap in the top­right corner.
2. Slide the screen to browse through the available apps and place checkmarks on those apps you want to put in the folder.
To manage folders:
Icon Description
Bluetooth® enabled
Wi-Fi® active (full signal)
Wi-Fi calling active
Vibrate
Silent
Network (full signal)
Network (no signal)
GPRS; General Packet Radio Service (data service)
2G (data service)
3G (data service)
4G (data service)
4G LTE (data service)
Airplane mode
1. Tap a folder icon you want to manage.
2. The following options are available:
Tap the Unnamed Folder field. The
keyboard opens and you can name the folder. To rename it, tap the name.
Drag the app out of the folder and
drop it anywhere on the Home screen to remove it.
Drag the app to “Remove” at the top
of the screen to remove it from the Home screen.
Change the Wallpaper
1. Touch and hold the background on the
Home screen.
2. Tap WALLPAPERS .
3. Tap Pick image to use your own image,
or browse through the choices.
4. Tap the item to use and then tap SET WALLPAPER or Set wallpaper.

Status Bar

The status bar at the top of the screen provides phone and service status information on the right side and notification alerts on the left.
Note: All icons are simulated. Actual
images may vary.
Status Icons
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Icon Description
Battery (charging)
Battery (full charge)
Battery (discharged)
Notification Icons
Icon Description
Missed call
New Gmail
New message
New voicemail message
Event
Music application is running background
Alarm set
GPS is active
Downloading
/
Music is playing/Music is paused
USB tethering or/and Mobile Hotspot active

Notifications Panel

Open the Notifications panel to view the Quick Settings panel and a list of your current notifications.
To open the Notifications panel:
► Swipe down from the top of the screen.
● When you are finished with a notification,
swipe it away to the left or right.
● To clear all notifications, tap CLEAR ALL at the very bottom of the
notifications list.
Tip: You can control what notifications
show on your screen when your phone is locked. See “Notification Settings” on page 78 for details.
● Tap the profile icon at the top right to see the profiles.
Phone Basics 17
● To open the main Settings app, tap the settings icon . For details, see “Settings” on page 72.
To close the Notifications panel:
► Swipe up from the bottom of the screen.
– or –
Tap Back .
Quick Settings Panel
Auto-reply to enable or disable the
Auto-reply mode.
Interruptions to access the
Interruptions settings.
● To change the positions of items, tap EDIT. Touch and hold the item you
want to move, and then drag it to a different location and release your finger. Tap OK.
The Quick Settings panel allows you easy access to common phone settings. Tap
to expand the Quick Settings panel.
● The following options are available:
Wi-Fi to turn Wi-Fi on or off.  Location to enable or disable the
location feature.
Sound to configure the sound
settings.
Rotation to enable or disable the
auto-rotate screen feature.
Brightness to adjust the screen
brightness.
Eco Mode to enable or disable the
Eco Mode feature.
Airplane to enable or disable the
Airplane mode.
Bluetooth to turn Bluetooth on or off.  Hotspot to turn Hotspot feature on
or off.
Flashlight to turn the flashlight on or
off.
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2 Text Entry

Touchscreen Keyboard

The touchscreen keyboard lets you enter text directly onscreen. Your phone provides convenient ways to enter letters, numbers, and symbols whenever you are prompted to enter text. The keyboard appears automatically onscreen when you tap a text entry field and can be used in either portrait or landscape mode. You can also use the Google voice typing option to enter text.
Google Keyboard Overview
using your voice (see “Google Voice Typing” on page 20 for details).

Google Keyboard

Google Keyboard lets you use a traditional QWERTY setup to enter text. Additional options expand your ability to enter text faster and more accurately.
Note: Key appearance may vary depending on the selected application or text field.
Tip: To close the keyboard, tap .
Text Entry 19
Text Mode
► Tap to select ABC mode. Tap
to select Number & Symbol mode. In ABC mode, tap to alter the
capitalization.
You can select the caps lock by
double-touching or touching and holding to make all letters in a
word uppercase.
In Number & Symbol mode, tap
to display more symbols.
Some keys have alternate characters.
In either mode, if a key displays an extra character at the upper right corner, touch and hold the key to enter the character. Or, touch and long hold a key to call up a list of all the characters available on that key.
Tip: For more information about the
Google Keyboard settings, see “Google Keyboard Settings” on page 84.

Google Voice Typing

To enter text by speaking:
1. Tap the microphone icon on the keyboard.
2. If you see Speak now, say the text you want to enter into the microphone. If you see Tap to pause, Google Voice Typing recognizes your voice.
3. Confirm the text you want to enter is displayed. Tap again to continue entering.
Tip: For more information about the
settings of Google voice typing, see “Google Voice Typing Settings” on page
84.

Tips for Editing Text

To copy and paste the text:
1. In a text entry field, touch and hold the text body.
2. Selection tabs appear and the currently selected words or characters are highlighted. Drag the tabs to expand or reduce the range of the selected text.
3. Tap an onscreen option from the edit menu bar. Available options may vary:
Select all: Highlights and selects
all the text in the field.
Cut: Removes the selected text
and saves it to the clipboard.
Copy: Copies the selected text
to the clipboard.
Paste: Inserts the last copied or
cut text into the current field.
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3 Phone Calls

Make Phone Calls

Call Using the Phone Dialpad

1. From the Home screen, tap Apps > Phone > DIALPAD tab to display the
phone dialpad.
2. Tap the number keys on the dialpad to enter the phone number.
3. Tap to call the number.
4. To end the call, tap .

Call from Recent Calls

1. From the Home screen, tap Apps > Phone to display the phone app.
2. Tap the RECENT CALLS tab to display
the recent calls list.
Phone Calls 21
3. Tap the Phone icon next to the name or number you want to place a
call.

Call from Contacts

1. From the Home screen, tap Apps > Phone to display the phone app.
2. Tap to display the Contacts list.
Tap to search for your contact.
3. Tap the contact and tap .
For additional information on
contacts, see “Contacts” on page 31.

Call an Emergency Number

You can place calls to 9-1-1 even if the
phone’s screen is locked or your account is
restricted. To call the 9-1-1 emergency number:
1. From the Home screen, tap Apps > Phone > DIALPAD.
2. Enter 911 and tap .
To call the 911 emergency number when the screen is locked:
1. Tap EMERGENCY CALL on the screen.
2. Enter 911 and tap .

Enhanced 9-1-1 (E911) Information

This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location
to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone.

Call a Number with Pauses

1. From the Home screen, tap Apps > Phone > DIALPAD.
2. Enter all or part of a number.
3. Tap > Add 2-sec pause or Add wait.
4. Enter additional numbers.
5. Tap to dial the number.

Call Using a Speed Dial Number

1. From the Home screen, tap Apps > Phone > DIALPAD.
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2. For speed dial numbers 2-9, touch and hold the number on the dialpad.
– or – For speed dial numbers 10-99, tap the
first digit and then touch and hold the second digit on the dialpad.
Set Up Speed Dialing
1. From the Home screen, tap Apps > Phone > DIALPAD.
2. Tap > Speed dial setup.
3. Tap Add speed dial next to the location
number you want to assign a number to.
4. Select a contact and, if the contact has more than one number, select a number.
To remove a number from a speed dial location:
1. From the Home screen, tap Apps > Phone > DIALPAD.
2. Tap > Speed dial setup.
3. Tap the assigned contact you want to remove and tap Remove > OK.

Call Using the Plus (+) Code Dialing

1. From the Home screen, tap Apps > Phone > DIALPAD.
2. Touch and hold 0 until you see a “+” on
the display screen.
3. Enter the country code and phone number and then tap . The
phone automatically prepends the access code for international dialing, followed by the country code and phone number.

Call Using Wi-Fi Calling

Turn Wi-Fi Calling On or Off
1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings.
3. Tap the switch next to Wi-Fi Calling to
turn it on or off.
4. Wi-Fi Calling requires an emergency address. You may be prompted to add this once you turn Wi-Fi Calling on.
Make a Wi-Fi Call
Once Wi-Fi Calling is enabled, you can begin making calls right away.
Note: Verify you are currently
connected to a Wi-Fi calling enabled Wi­Fi network.
1. Confirm the Wi-Fi Calling icon displays in the status bar.
2. Enter the desired number on your dialpad or select a contact from Contacts or Recent calls.
3. Tap on the dialpad or use the appropriate call option to make a call.
4. To end a call, tap .
Note: Wi-Fi Calling is automatically
turned off when you are out of Wi-Fi range.
Set Connection Preferences
1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings > Wi-Fi Calling > Connection Preferences.
3. Select Wi-Fi Preferred, Cellular Network Preferred, or Never use Cellular Network.
Learn about Wi-Fi Calling
1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings > Wi-Fi Calling > Help.
3. Tap Tutorial or Top Questions.

Call Using Internet Call

When a Wi-Fi network is available, you can make and receive calls through an Internet calling account.
Important: Calling a phone number
using Internet calling may incur additional charges.
Add an Internet Call Account
1. From the Home screen, tap Apps > Phone.
Phone Calls 23
2. Tap > Call settings > Internet call settings > SIP accounts > ADD
ACCOUNT.
3. Enter your account details and tap SAVE.
Receive Internet Calls
1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings > Internet call settings.
3. Select the Receive incoming calls
check box.
Note: This requires the phone to
maintain a connection with a Wi-Fi data network, which reduces the life of your phone’s battery.
Make an Internet Call
1. From the Home screen, tap Apps > Phone > Contacts.
2. Tap a contact and tap .
Internet Call Settings
1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings > Internet call settings > Make calls with.
3. Select Emergency calls or Ask first.
SIP Settings
1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings > Internet call settings > Use SIP calling.
3. Select For all calls or Only for SIP calls.

Receive Phone Calls

Answer an Incoming Call

► On the Incoming call screen, swipe .

Mute the Ringtone

► Press the Volume Button down.

Send an Incoming Call to Voicemail

► On the Incoming call screen, swipe
to send the call to your voicemail inbox.

Reject a Call and Send a Text Message

► On the Incoming call screen, swipe
to ignore the call and send a message to the caller.
Note: If your phone is turned off, all
calls automatically go to voicemail.
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Voicemail

Set Up Voicemail

1. From the Home screen, tap Apps > Phone > DIALPAD.
2. Touch and hold to dial your
voicemail number.
3. Follow the system prompts to:
Create your password. Record your name announcement. Record your greeting.
Important: Voicemail Password –
It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.

Voicemail Notification

There are several ways your phone alerts you to a new voicemail message.
● By sounding the assigned notification
sound.
● By vibrating the phone when the vibrate
setting is on.
● By displaying in the notifications
area of the status bar when new unheard voicemail message(s) is received.
Phone Calls 25
Note: Your phone accepts messages
even when it is turned off. However, your phone notifies you of new messages only when it is turned on and you are in the service area.

Retrieve Your Voicemail Messages

Use Your Phone to Access Messages
1. From the Home screen, tap Apps > Phone > DIALPAD.
2. Touch and hold . If prompted,
enter your voicemail password.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Note: Depending on your plan, you may
be charged when you are accessing your voicemail from your wireless phone.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press
the asterisk key (*) on the phone.
3. Enter your password.

Phone Call Options

In-Call Options

● Hold: Tap to hold the current call.
● End call: End the current call.
● Add call: Tap to initiate a
conference call.
● Mute: Mute or unmute the microphone during an active call.
● Speaker: Turn the speaker on or off.
● Bluetooth: Route the phone’s
audio through a connected Bluetooth headset or through the speaker.
● / Dialpad/Hide: Toggle the appearance of the onscreen dialpad to
enter additional numbers, for example, an extension or access code.

Call Waiting

To enable Call waiting:
1. From the Home screen, tap Apps > Phone > DIALPAD.
2. Tap > Call settings > Additional settings.
3. Select the Call waiting check box.
To respond to an incoming call while you are on a call:
► On the Incoming call screen, swipe . To switch back to the first caller:
► Tap Swap calls. To create a conference call between your
existing call:
► Tap Merge calls.

Conference Calling

1. On the Phone screen, enter a number
and tap .
2. Once you have established the connection, tap Add call, and dial
the second number. (This puts the first caller on hold and dials the second number.)
3. When you are connected to the second party, tap Merge calls.
4. If you want to add another call to the existing conference, repeat steps 2 and
3.
If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.
► To end the conference call, tap .
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Call Settings

Phone Ringtone

1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings > Phone ringtone
3. If prompted, select an app to use and
make your desired selection.
4. Select the file or tap OK to assign the ringtone.

Dial Pad Touch Tones

1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings, and select the Dial pad touch tones check box to
enable or disable the option.

Vibrate When Ringing

1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings, and select the Vibrate when ringing check box to
enable or disable the option.

Voicemail Settings

1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings > Voicemail.
3. Configure the following settings:
Phone Calls 27
Service to select the voicemail
service provider.
Setup to configure the voicemail
number if necessary.
Sound to select the sound to ring for
a new voicemail message.
Vibrate to select whether the phone
responds with vibration to a new voicemail message.
Note: This Voicemail settings do not
affect settings for Visual Voicemail.

Quick Responses

1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings > Quick responses.
3. Create and edit text phrases that you
can add to messages.

Fixed Dialing Numbers (FDN)

1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings > Fixed Dialing Numbers.
3. Tap Enable FDN, Change PIN2 or FDN list.
Note: To use this feature you will have
to enter your PIN2 number, which is associated with your SIM card. If you do not know your number, please contact your carrier to obtain it.

Call Forwarding

1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings > Call forwarding.
3. Select Always forward, When busy, When unanswered, or When unreachable.
Note: You are charged a higher rate for
calls you have forwarded.

Additional Settings

Caller ID

1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings > Additional settings > Caller ID.
3. Select Network default, Hide number, or Show number.

Call Barring

1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings > Additional settings > Call barring.
3. Select from All outgoing calls, International calls, INT’L calls except home, All incoming calls, or Incoming when roaming.

TTY Mode

You can connect the phone to a teletype (TTY) device for the hearing impaired. (TTY device sold separately.)
1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings > TTY mode.
3. Tap TTY Full, TTY HCO, or TTY VCO
to turn TTY mode on. – or – Tap TTY Off to turn TTY mode off.
Note: When enabled, TTY mode may
impair the audio quality of non-TTY devices connected to the headset jack.
Warning: 911 Emergency Calling
It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 911 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this.
28 User Manual

Auto Answer

1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings > Auto answer.
3. Select Hands free or Speakerphone.
4. Select the delay time to automatically
answer the phone.

Call Timer and Call Duration

To view the call timer and call duration:
1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings > View call timer/call duration.
To reset the call timer and call duration:
1. From the Home screen, tap Apps > Phone.
2. Tap > Call settings > View call timer/call duration.
3. Touch and hold the item you want to reset and tap OK.

Recent Calls

View Recent Calls

1. From the Home screen, tap Apps > Phone.
2. Tap the RECENT CALLS tab to display
the recent calls list.
= Incoming calls = Outgoing calls
= Missed calls

Recent Calls Options

1. From the Home screen, tap Apps > Phone > RECENT CALLS tab to
display the recent calls list.
2. Tap an entry to view the contact.
Tap to call the number. Tap to send a text message. If applicable, tap to add the
number to Contacts.
Tap > Remove from call log to
remove the log.
Tap > Edit number before call to
edit the number before calling.

Filter Recent Calls

1. From the Home screen, tap Apps > Phone.
Phone Calls 29
2. Tap the RECENT CALLS tab to display the recent calls list.
3. Tap > Filter by.
4. Select All calls, Missed calls, Outgoing calls, or Incoming calls.

Clear Recent Calls

1. From the Home screen, tap Apps > Phone.
2. Tap the RECENT CALLS tab to display
the recent calls list.
3. Tap > Clear call log > OK.
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