Kyocera Hydro Shore User Guide
User Guide
Table of Contents
1 Phone Basics ................................ 6
Phone Overview ....................................... 6
Key Functions ........................................ 7
Get the Phone Ready ............................... 8
Charge the Battery ................................ 8
Replace the SIM Card ........................... 8
Optional: Insert the microSD Card ........ 9
Turn the Phone On and Off...................... 9
Turn the Phone On ................................ 9
Turn the Phone Off ................................ 9
Turn the Screen On and Off..................... 9
Turn the Screen On and Start ............... 9
Turn the Screen Off When Not in
Use ....................................................... 10
Setup Wizard .......................................... 10
Touchscreen Navigation ........................ 10
Function Buttons .................................... 12
Home Screen .......................................... 13
Home Screen Overview ...................... 13
Manage the Home Screens ................ 13
Weather ............................................... 15
Status Bar ............................................... 16
2 Text Entry .................................... 19
Touchscreen Keyboard ............................ 19
Google Keyboard ................................ 19
Google Voice Typing ........................... 20
Tips for Editing Text ............................... 20
3 Phone Calls ................................. 21
Make Phone Calls .................................. 21
Call Using the Phone Dialpad ............. 21
Call from Recent Calls ........................ 21
Call from Contacts ............................... 21
Call an Emergency Number ................ 21
Enhanced 9-1-1 (E911) Information ... 22
Call a Number with Pauses ................. 22
Call Using a Speed Dial Number ........ 22
Call Using the Plus (+) Code Dialing .. 22
Call Using Internet Call ........................ 23
Receive Phone Calls .............................. 23
Answer an Incoming Call ..................... 23
Mute the Ringtone ............................... 23
Send an Incoming Call to Voicemail ... 24
Reject a Call and Send a Text
Message ............................................... 24
Voicemail ................................................. 24
Set Up Voicemail ................................. 24
Voicemail Notification .......................... 24
Retrieve Your Voicemail Messages .... 24
Visual Voicemail ..................................... 25
Set Up Visual Voicemail ...................... 25
Retrieve Your Visual Voicemail
Messages ............................................. 25
Phone Call Options ................................. 25
In-Call Options ..................................... 25
Call Waiting .......................................... 25
Conference Calling .............................. 26
Call Settings ............................................ 26
Phone Ringtone ................................... 26
Dial Pad Touch Tones ......................... 26
DTMF Tones ........................................ 26
Vibrate When Ringing .......................... 26
Incoming Call ....................................... 27
Voicemail .............................................. 27
Quick Responses ................................. 27
Call Rejection ....................................... 27
Fixed Dialing Numbers (FDN) ............. 27
Call Forwarding .................................... 28
2 User Manual
Additional Settings .............................. 28
TTY Mode ............................................ 28
Auto Answer ........................................ 29
Call Timer ............................................ 29
Recent Calls ........................................... 29
View Recent Calls ............................... 29
Recent Calls Options .......................... 29
Filter Recent Calls ............................... 29
Delete Recent Calls ............................ 29
4 Contacts ...................................... 31
Display Contacts .................................... 31
Add a Contact ........................................ 32
Save a Phone Number .......................... 32
Edit a Contact......................................... 33
Add a Group Contact ............................. 34
Edit a Group Contact ............................. 35
ICE (In Case of Emergency) ................. 35
Synchronize Contacts ............................ 36
Share a Contact ..................................... 36
5 Accounts and Messaging ........... 37
Gmail ...................................................... 37
Create a Google Account ................... 37
Sign In to Your Google Account ......... 37
Access Gmail ...................................... 37
Send a Gmail Message ...................... 38
Read and Reply to Gmail Messages.. 38
Gmail Account Settings ...................... 38
Delete a Gmail Account ...................... 39
Email ....................................................... 39
Add an Email Account ........................ 39
Compose and Send Email .................. 40
View and Reply to Email ..................... 40
Manage Your Email Inbox .................. 40
General Email Settings ....................... 41
Email Account Settings ....................... 41
Delete Email Accounts ........................ 42
Text Messaging and MMS ..................... 42
Compose Text Messages ................... 42
Send a Multimedia Message (MMS) .. 42
Save and Resume a Draft Message .. 43
New Messages Notification ................ 43
Text and MMS Settings ....................... 44
Social Networking Accounts .................. 45
Hangouts ............................................. 45
Facebook ............................................. 45
YouTube .............................................. 46
6 Apps and Entertainment ............. 47
Google Play Store App .......................... 47
Find and Install an App ....................... 47
Request a Refund for a Paid App ....... 47
Update an App .................................... 47
Set Automatic App Updates ................ 48
Open an Installed App......................... 48
Uninstall an App .................................. 48
Google Maps .......................................... 48
Music ...................................................... 49
Music Player ........................................ 49
Google Play Music .............................. 50
File Commander ..................................... 51
Device Help ............................................ 52
7 Web and Data .............................. 53
Wi-Fi........................................................ 53
Turn Wi-Fi On and Connect to a
Wireless Network ................................ 53
Check the Wireless Network Status ... 53
Connect to a Different Wi-Fi
Network ................................................ 53
Data Connection Status and
Indicators ............................................. 54
Virtual Private Networks (VPN) ............. 54
Prepare Your Phone for VPN
Connection .......................................... 54
Table of Contents 3
Install Security Certificates .................. 54
Add a VPN Connection ....................... 54
Connect to or Disconnect from a
VPN ...................................................... 54
Web Browser .......................................... 55
Launch Web Browsers ........................ 55
Learn to Navigate Web Browser ......... 55
Browser Menu ..................................... 56
Browser Settings ................................. 56
Manage Bookmarks ............................ 56
Chrome Browser .................................... 57
Chrome Support .................................. 58
USB Tethering and Mobile Hotspot ....... 58
USB Tethering ..................................... 58
Bluetooth Tethering ............................. 58
Mobile Hotspot ..................................... 58
8 Camera and Video ....................... 60
Take Pictures .......................................... 60
Open the Camera App ........................ 60
Close the Camera App ........................ 60
Viewfinder Screen ............................... 60
Take a Picture or Record a Video....... 60
Review Screen .................................... 61
Camera and Video Settings ................... 61
Choose Camera Settings .................... 61
Choose a Shooting/Recording
Mode .................................................... 63
View Pictures and Videos Using
Gallery..................................................... 64
Work with Pictures .................................. 65
Share Pictures and Videos .................... 66
9 Tools and Calendar ..................... 68
Calendar ................................................. 68
Add an Event to the Calendar ............. 68
Add a Task ........................................... 69
4 User Manual
Invite Guests to Your Calendar
Event .................................................... 69
Calendar Event Alerts .......................... 70
Edit Calendar Events ........................... 71
Erase Calendar Events ........................ 71
Show or Hide Calendars...................... 71
Synchronize Calendars with Your
Phone ................................................... 72
Clock ....................................................... 72
Open Clock .......................................... 72
Set Alarms ............................................ 73
Timer .................................................... 73
Stopwatch ............................................ 74
World Clock .......................................... 74
Calculator ............................................. 75
Sound Recorder ...................................... 75
Eco Mode ................................................ 76
Voice Search ........................................... 77
Bluetooth ................................................. 77
Turn Bluetooth On or Off ..................... 77
The Bluetooth Settings Menu .............. 77
Disconnect a Bluetooth Device ........... 78
Send Information from Your Phone
to Another Device ................................ 78
Receive Information from Another
Device .................................................. 78
microSD Card ......................................... 79
Insert a microSD Card ......................... 79
Remove a microSD Card..................... 80
View the microSD Card Memory ......... 80
Unmount the microSD Card ................ 80
Format the microSD Card ................... 80
Use the Phone’s microSD Card as a
Media Device ....................................... 80
10 Settings ........................................ 82
Access to Phone’s Settings Menu ......... 82
Wireless & Networks Settings ............ 82
Wi-Fi .................................................... 82
Bluetooth ............................................. 82
Data Usage ......................................... 82
Airplane Mode ..................................... 83
Default SMS App ................................ 83
Tethering & Mobile Hotspot Settings.. 83
VPN Settings ....................................... 83
Cellular Networks Settings ................. 84
Emergency Alerts ................................ 84
Device Settings ...................................... 85
Display Settings .................................. 85
Sound & Notification Settings ............. 86
Storage Settings ................................. 88
Usage Manager................................... 89
Battery Settings ................................... 89
Connectivity Settings .......................... 89
Applications Settings .......................... 89
Personal Settings ................................... 90
Location Settings ................................ 90
Lock Screen Settings .......................... 90
Security Settings ................................. 92
Accounts Settings ............................... 93
Language & Input Settings ................. 93
Backup & Reset Settings .................... 95
System Settings ..................................... 95
Date & Time Settings .......................... 95
Accessibility Settings .......................... 96
Printing ................................................ 98
About Phone ....................................... 98
11 Get Help ......................................100
Customer Support ................................ 100
Qualified Service .................................. 100
12 Notes ..........................................101
Index ................................................102
Copyright Information .................... 106
Table of Contents 5
1 Phone Basics
Phone Overview
6 User Manual
Key Functions
CAUTION! Inserting an accessory into
the incorrect jack may damage the
phone.
● Front Camera takes pictures and
records videos while facing the screen,
and allows you to video conference.
● Proximity Sensor/Light Sensor
detects how close an object is to the
surface of the screen. This is typically
used to detect when your face is
pressed up against the screen, such as
during a phone call.
● Earpiece lets you hear the caller and
automated prompts.
● Touchscreen displays all the
information needed to operate your
phone. Use finger gestures to navigate
and interact with items on the screen.
● Headset Jack allows you to plug in an
optional headset for convenient, handsfree conversations.
● Charger/USB Port allows you to
connect the micro-USB cable (included)
to charge the battery or to transfer files
to and from a computer.
● Microphone transmits your voice and
ambient sound during voice calls, voice
recordings and videos.
Note: Do not cover the microphones
during a call as it may compromise the
hearing quality.
● Back Camera lets you take pictures and
videos.
● Flash helps illuminate subjects in low-
light environments when taking a picture
or recording a video.
● Speaker lets you hear the different
ringtones and sounds. The speaker also
lets you hear the caller’s voice in
speakerphone mode.
● SIM Card Holder (Internal) holds the
nano SIM card.
● microSDTM Card Holder (Internal) holds
an optional microSD card to provide
external memory.
● Volume Button allows you to adjust the
ringtone or media volume when you are
not on a call, or adjust the voice volume
during a call.
● Power Button lets you turn the phone
on/off, turn the screen on/off, or switch
your phone to silent mode, vibration
mode, or airplane mode. Press and hold
for more than 10 seconds to restart the
phone.
Phone Basics 7
Get the Phone Ready
You need to insert a SIM card into your
phone and charge the battery to begin
setting up your phone.
Charge the Battery
1. Plug the smaller end of the micro-USB
cable into the phone’s charger/USB
port.
2. Slide the flap of the SIM card holder in
the direction of the arrow to unlock it.
Lift the flap and then remove the original
SIM card.
2. Plug the other end of the USB cable into
the charger and then plug the charger
into an electrical outlet.
Note: Your phone’s battery should have
enough charge for the phone to turn on
and find a signal, set up voicemail, and
make a call. You should fully charge the
battery as soon as possible.
Replace the SIM Card
Your phone comes with the SIM card
already installed. If you need to replace
your SIM card, follow these steps.
1. Insert your fingernail into the slit at the
bottom of the back cover and lift the
cover up gently.
8 User Manual
CAUTION! Do not twist the flap or it
may break off.
3. Insert your current nano SIM card into
the flap of the SIM card holder, making
sure the cut-off corner is at the top right
and the card is inserted behind the SIM
guide tabs and then lower the flap of the
SIM card holder.
4. Slide the flap in the direction of the
arrow to lock it. Bottom of SIM card
should rest against stopper.
3. Replace the back cover. Press around
the edges and center to ensure a proper
seal.
Warning: To ensure that your phone is
waterproof, make sure the back cover is
properly sealed.
Turn the Phone On and
5. Replace the back cover. Press around
the edges and center to ensure a proper
seal.
Warning: To ensure that your phone is
waterproof, make sure the back cover is
properly sealed.
Optional: Insert the microSD
Card
Note: The microSD card is optional.
1. Remove the back cover.
2. Insert the microSD card into the
microSD card holder with the gold
contacts facing down. Gently push the
card in until it snaps into place.
Phone Basics 9
Off
Turn the Phone On
► Press and hold the Power Button.
Turn the Phone Off
► Press and hold the Power Button and
tap Power off > OK.
Turn the Screen On and
Off
Turn the Screen On and Start
1. Press the Power Button.
2. From the Lock screen:
( ) Swipe up anywhere on the
screen to access the Home screen.
( ) Swipe right to launch the
Phone app.
( ) Swipe left to launch the
Camera app.
Tip: To set up a screen lock for security,
see “Lock Screen Settings” on page 90.
Turn the Screen Off When Not
in Use
► Press the Power Button.
To save battery power, the phone
automatically turns off the screen after a
certain period of time when you leave it idle.
You will still be able to receive messages
and calls while the phone’s screen is off.
For information on how to adjust the time
before the screen turns off, see “Sleep” on
page 85.
Setup Wizard
Your phone has a Setup Wizard to set up
your phone quickly and easily. When you
turn on your phone for the first time, the
Setup Wizard starts automatically.The
Setup Wizard consists of the following
sections:
● Select a language
● Insert SIM card (if it is not yet inserted)
● Select Wi-Fi network
● Google account setup
● Setup & Transfer
Follow the onscreen instructions to quickly
set up your phone.
Touchscreen Navigation
Your phone’s touchscreen lets you control
actions through a variety of tap gestures.
Warning: Do not touch with a pen or
stylus. It may damage the touchscreen.
Tap
Tap the screen with your finger to select or
launch a menu, option, or application. A
light tap works best.
10 User Manual
Touch and Hold
To open the available options for an item
(for example, a keyboard), touch and hold
the item.
Swipe or Slide
To swipe or slide means to quickly drag
your finger vertically or horizontally across
the screen.
Drag
Touch and hold your finger before you start
to move it. Do not release your finger until
you have reached the target position.
Phone Basics 11
Flick
Flicking the screen is similar to swiping,
except that you need to swipe your finger in
light, quick strokes.
Pinch and Spread
Pinch the screen using your thumb and
forefinger to zoom out or spread the screen
to zoom in when viewing a picture or a Web
page. (Move fingers inward to zoom out
and outward to zoom in.)
Rotate
For most screens, you can automatically
change the screen orientation from portrait
to landscape by turning the phone
sideways. When entering text, you can turn
the phone sideways to bring up a bigger
keyboard.
Note: The Auto-rotate feature needs to be
turned on for the screen orientation to
automatically change. To turn this on or off,
from the Home screen, tap Apps >
Settings > Accessibility > Auto-rotate
screen.
Function Buttons
At the bottom of the touchscreen, you will
find a row of three buttons that let you
perform specific functions.
● Back ( ) - Tap to return to the
previous screen, or close a dialog box,
options menu, the Notifications panel, or
onscreen keyboard.
● Home ( ) - Tap to open the Home
screen.
● Overview ( ) - Tap to open a list of
thumbnail images of screens you have
worked with recently. To open one, tap it.
To remove a screen from the list, swipe
it left or right or tap on the X.
12 User Manual
Home Screen
The Home screen is the starting point for
your phone’s applications, functions, and
menus. You can customize your Home
screen by adding application icons,
shortcuts, folders, widgets, and more.
Home Screen Overview
The following illustration describes the
basics of the Home screen.
Note: The screen image is simulated.
● Status Bar: Displays the time,
notifications, and phone status icons.
Slide down to display the Notifications
panel.
● Shortcut: Allows you to quickly launch
applications.
● Apps: Displays all of your apps.
● Favorites Tray: Contains up to five
icons and appears on every home
screen. You can customize these icons
except the Apps icon in the center of the
tray.
● Screen Position Indicator: Indicates
where you are among the home screens.
● Folder: Allows you to store multiple
application icons as a group.
● Google Search Widget: Allows you to
enter text or spoken keywords for a
quick search on the phone or on the
Internet. Tap to enter text or tap to
speak your keyword.
● Widget: Allows you to access quickly
at-a-glance information or simple
interactive functions.
Tip: Tap Home to return to the
Home screen from any other screen.
Manage the Home Screens
In addition to the main Home screen, your
phone has extended Home screens to
provide more space for adding icons,
widgets, and more.
Add or Remove the Home Screens
To add a new Home screen:
► Swipe to the rightmost Home screen
and drag an app or widget to the right
edge.
– or –
Phone Basics 13
Touch and hold the background of any
Home screen. From the thumbnail view,
tap the thumbnail with a plus sign (+) on
it.
To remove a Home screen:
► Touch and hold the background of any
Home screen. From the thumbnail view,
touch and hold a thumbnail you want to
delete, drag it to “Remove” and release
it when it turns red. If necessary, tap OK
to confirm.
Add App Shortcuts to the Home Screen
1. Tap Apps on the favorites tray.
2. Find the item you want to add to the
Home screen.
3. Touch and hold the app icon and drag it
to a Home screen thumbnail where you
want to add it.
4. Release your finger.
– or –
1. Touch and hold the background of any
Home screen.
2. Tap APPS and find the item you
want to add to the Home screen.
3. Touch and hold the app and drag it to a
Home screen thumbnail where you want
to add it.
4. Release your finger.
Add Widgets to the Home Screen
1. Touch and hold the background of any
Home screen.
14 User Manual
2. Tap WIDGETS and choose a widget.
3. Touch and hold the widget and drag it to
a Home screen thumbnail where you
want to add it.
4. Release your finger.
Move or Remove Items on the Home
Screen
► Touch and hold the item you want to
move or remove on the screen.
To move the item, drag it to a new
area and release it.
To remove the item, drag it over
“REMOVE” at the top of the screen
and release it when it turns red.
Favorites Tray
To add a new icon to the favorites tray:
1. Remove the current icon on the tray.
2. Touch and hold an app icon and drag it
to the favorites tray.
3. Release your finger.
Use Folders
To create folders:
► Touch and hold an app icon and drag it
over another. A new folder icon appears.
You can now drag more apps to the
folder if you wish.
To add more apps to the folders:
1. Tap a folder icon and tap in the topright corner.
2. Slide the screen to browse through the
available apps and place checkmarks
on those apps you want to put in the
folder.
3. Tap OK.
To manage folders:
1. Tap a folder icon you want to manage.
2. The following options are available:
If this is a new folder, tap the
Unnamed Folder field. The
keyboard opens and you can name
the folder.
To rename a folder, tap the name.
To remove an app, drag it out of the
folder and drop it anywhere on the
Home screen.
To remove an app completely from
the Home screen, drag it to
“REMOVE” at the top of the screen.
Change the Wallpaper
1. Touch and hold the background on the
Home screen.
2. Tap WALLPAPERS .
3. Tap Pick image to use your own image,
or browse through the choices.
4. Tap the item to use and then tap SET
WALLPAPER or Set wallpaper.
Weather
Your Weather widget can display a large
quantity of weather information.
Retrieve the Current Location
Information
1. Tap Tap to start on the widget.
2. Read the message and tap OK to
enable data connection.
3. Your phone will display the weather
forecast for your current location.
Add a Location
1. Tap the weather image on the widget
and then tap > .
2. Enter a location in the Search location
field and tap . The matching
location(s) will be listed.
3. Tap the location you want to add to the
location list.
4. Tap the added location to access the
details screen.
Delete a Location
1. Tap the weather image on the widget
and then tap > .
2. Select the check box next to the location
you want to delete.
Tap SELECT ALL to select all the
locations.
3. Tap DONE.
Configure the Settings
1. Tap the weather image on the widget
and then tap .
Phone Basics 15
2. The following options are available:
Icon Description
Bluetooth® enabled
GPS is active
Wi-Fi® active (full signal)
Vibrate
Silent
Network (full signal)
Network (no signal)
Icon Description
4G (data service)
4G LTE (data service)
GPRS; General Packet Radio
Service (data service)
EDGE; Enhanced Data Rates
for Global Evolution (data
service)
Airplane mode
Battery (charging)
Battery (full charge)
Battery (discharged)
Icon Description
Missed call
New Gmail
New Email
New message
New voicemail message
Event
Music application is running
in the background
Alarm
Downloading
Temperature scale: Select
Fahrenheit or Celsius.
Cycle time: Select the frequency of
auto update.
When launching: Check to update
the weather information when the
application is opened.
When the current location
changes: Check to update the
weather information when your
current location changes. Data
usage may increase when this is on.
Status Bar
The status bar at the top of the screen
provides phone and service status
information on the right side and notification
alerts on the left.
Status Icons
Notification Icons
16 User Manual
Icon Description
Mobile Hotspot active
Usage Manager
Tip: You can control what notifications
show on your screen when your phone
is locked. See “Notification Settings” on
page 87 for details.
Note: Additional notification icons may
appear. All icons are simulated. Actual
images may vary.
Notifications Panel
Open the Notifications panel to view the
Quick Settings panel and a list of your
current notifications.
To open the Notifications panel:
► Swipe down from the top of the screen.
● When you are finished with a notification,
swipe it away to the left or right.
● To clear all notifications, tap CLEAR
ALL at the very bottom of the
notifications list.
Phone Basics 17
● Tap the profile icon at the top right
to see the profiles.
● To open the main Settings app, tap the
settings icon . For details, see
“Settings” on page 82.
To close the Notifications panel:
► Swipe up from the bottom of the screen.
– or –
Tap Back .
Quick Settings Panel
The Quick Settings panel allows you easy
access to common phone settings. Tap
to expand the Quick Settings panel.
● The following options are available:
Wi-Fi to turn Wi-Fi on or off.
Location to enable or disable the
location feature.
Sound to configure the sound
settings.
Rotation to enable or disable the
auto-rotate screen feature.
Brightness to adjust the screen
brightness.
Eco Mode to enable or disable the
Eco Mode feature.
Airplane to enable or disable the
Airplane mode.
Bluetooth to turn Bluetooth on or off.
Hotspot to turn Hotspot feature on
or off.
Flashlight to turn the flashlight on or
off.
Interruptions to access the
Interruptions settings.
Usage Mgr to launch the Usage
Manager app.
● To change the positions of items, tap
EDIT. Touch and hold the item you
want to move, and then drag it to a
different location and release your finger.
Tap OK.
18 User Manual
2 Text Entry
Touchscreen Keyboard
The touchscreen keyboard lets you enter
text directly onscreen. Your phone provides
convenient ways to enter letters, numbers,
and symbols whenever you are prompted
to enter text. The keyboard appears
automatically onscreen when you tap a text
entry field and can be used in either portrait
or landscape mode. You can also use the
Google voice typing option to enter text
Google Keyboard Overview
using your voice (see “Google Voice Typing”
on page 20 for details).
Google Keyboard
Google Keyboard lets you use a traditional
QWERTY setup to enter text. Additional
options expand your ability to enter text
faster and more accurately.
Note: Key appearance may vary depending on the selected application or text field.
Tip: To close the keyboard, tap .
Text Entry 19
Text Mode
► Tap to select ABC mode. Tap
to select Number & Symbol mode.
In ABC mode, tap to alter the
capitalization.
You can select the caps lock by
double-tapping to make all
letters in a word uppercase.
In Number & Symbol mode, tap
to display more symbols.
Some keys have alternate characters.
In either mode, if a key displays an
extra character at the upper right
corner, touch and hold the key to
enter the character. Or, touch and
long hold a key to call up a list of all
the characters available on that key.
Tip: For more information about the
Google Keyboard settings, see “Google
Keyboard Settings” on page 94.
Google Voice Typing
To enter text by speaking:
1. Tap the microphone icon on the
keyboard.
2. If you see Speak now, say the text you
want to enter into the microphone. If you
see Tap to pause, Google Voice Typing
recognizes your voice.
3. Confirm the text you want to enter is
displayed. Tap again to continue
entering.
Tip: For more information about the
settings of Google voice typing, see
“Google Voice Typing Settings” on page
94.
Tips for Editing Text
To copy and paste the text:
1. In a text entry field, touch and hold the
text body.
2. Selection tabs appear and the currently
selected words or characters are
highlighted. Drag the tabs to expand or
reduce the range of the selected text.
3. Tap an onscreen option from the edit
menu bar. Available options may vary:
Select all: Highlights and selects
all the text in the field.
Cut: Removes the selected text
and saves it to the clipboard.
Copy: Copies the selected text
to the clipboard.
Paste: Inserts the last copied or
cut text into the current field.
20 User Manual
3 Phone Calls
Make Phone Calls
Call Using the Phone Dialpad
1. From the Home screen, tap Apps >
Phone > DIALPAD tab to display the
phone dialpad.
2. Tap the number keys on the dialpad to
enter the phone number.
3. Tap to call the number.
4. To end the call, tap .
Call from Recent Calls
1. From the Home screen, tap Apps >
Phone to display the phone app.
2. Tap the RECENT CALLS tab to display
the recent calls list.
Phone Calls 21
3. Tap the Phone icon next to the
name or number you want to place a
call.
Call from Contacts
1. From the Home screen, tap Apps >
Contacts > CONTACTS tab.
2. Tap a contact.
Tap to search for your contact.
3. Tap next to the number you want to
call.
For additional information on
contacts, see “Contacts” on page 31.
Call an Emergency Number
You can place calls to 9-1-1 even if the
phone’s screen is locked or your account is
restricted.
To call the 9-1-1 emergency number:
1. From the Home screen, tap Apps >
Phone > DIALPAD.
2. Enter 911 and tap .
To call the 911 emergency number when
the screen is locked:
1. Tap EMERGENCY CALL on the screen.
2. Tap next to 911.
Enhanced 9-1-1 (E911) Information
This phone features an embedded Global
Positioning System (GPS) chip necessary
for utilizing E911 emergency location
services where available.
When you place an emergency 9-1-1 call,
the GPS feature of your phone seeks
information to calculate your approximate
location. Depending on several variables,
including availability and access to satellite
signals, it may take up to 30 seconds or
more to determine and report your
approximate location.
Important: Always report your location
to the 9-1-1 operator when placing an
emergency call. Some designated
emergency call takers, known as Public
Safety Answering Points (PSAPs), may
not be equipped to receive GPS
location information from your phone.
Call a Number with Pauses
1. From the Home screen, tap Apps >
Phone > DIALPAD.
2. Enter all or part of a number.
3. Tap > Add 2-sec pause or Add wait.
4. Enter additional numbers.
5. Tap to dial the number.
Call Using a Speed Dial Number
1. From the Home screen, tap Apps >
Phone > DIALPAD.
22 User Manual
2. For speed dial numbers 2-9, touch and
hold the number on the dialpad.
– or –
For speed dial numbers 10-99, tap the
first digit and then touch and hold the
second digit on the dialpad.
Set Up Speed Dialing
1. From the Home screen, tap Apps >
Phone > DIALPAD.
2. Tap > Speed dial setup.
3. Tap Add speed dial next to the location
number you want to assign a number to.
4. Select a contact and, if the contact has
more than one number, select a number.
To remove a number from a speed dial
location:
1. From the Home screen, tap Apps >
Phone > DIALPAD.
2. Tap > Speed dial setup.
3. Tap the assigned contact you want to
remove and tap Remove > OK.
Call Using the Plus (+) Code
Dialing
1. From the Home screen, tap Apps >
Phone > DIALPAD.
2. Touch and hold 0 until you see a “+” on
the display screen.
3. Enter the country code and phone
number and then tap . The
phone automatically prepends the
access code for international dialing,
followed by the country code and phone
number.
Call Using Internet Call
When a Wi-Fi network is available, you can
make and receive calls through an Internet
calling account.
Important: Calling a phone number
using Internet calling may incur
additional charges.
Add an Internet Call Account
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings > Internet call
settings > SIP accounts > ADD
ACCOUNT.
3. Enter your account details and tap
SAVE.
Receive Internet Calls
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings > Internet call
settings.
3. Select the Receive incoming calls
check box.
Make an Internet Call
1. From the Home screen, tap Apps >
Contacts.
2. Tap a contact and tap .
Internet Call Settings
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings > Internet call
settings > Make calls with.
3. Make your desired selection.
SIP Settings
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings > Internet call
settings > Use SIP calling.
3. Select For all calls or Only for SIP
calls.
Receive Phone Calls
Answer an Incoming Call
► On the Incoming call screen, swipe .
Mute the Ringtone
► Press the Volume Button down.
Note: This requires the phone to
maintain a connection with a Wi-Fi data
network, which reduces the life of your
phone’s battery.
Phone Calls 23
Send an Incoming Call to
Voicemail
On the Incoming call screen, swipe
►
to send the call to your voicemail inbox.
Reject a Call and Send a Text
Message
On the Incoming call screen, swipe
►
to ignore the call and send a message
to the caller.
Note: If your phone is turned off, all
calls automatically go to voicemail.
Voicemail
All unanswered calls are automatically
transferred to your voicemail, even if your
phone is in use or turned off. You should
set up your voicemail and personal greeting
as soon as your phone is activated.
Set Up Voicemail
1. From the Home screen, tap Apps >
Phone > DIALPAD.
2. Touch and hold to dial your
voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password –
It is strongly recommended that you
create a password when setting up your
voicemail to protect against
unauthorized access. Without a
password, anyone who has access to
your phone is able to access your
voicemail messages.
Voicemail Notification
There are several ways your phone alerts
you to a new voicemail message.
● By sounding the assigned notification
sound.
● By vibrating the phone when the vibrate
setting is on.
● By displaying in the notifications
area of the status bar when new
unheard voicemail message(s) is
received.
Note: Your phone accepts messages
even when it is turned off. However,
your phone notifies you of new
messages only when it is turned on and
you are in the service area.
Retrieve Your Voicemail
Messages
Use Your Phone to Access Messages
1. From the Home screen, tap Apps >
Phone > DIALPAD.
2. Touch and hold . If prompted,
enter your voicemail password.
24 User Manual
3. Follow the voice prompts to listen to and
manage your voicemail messages.
Note: Depending on your plan, you may
be charged when you are accessing
your voicemail from your wireless phone.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press
the asterisk key (*) on the phone.
3. Enter your password.
Visual Voicemail
Your phone comes with the Visual
Voicemail application. Visual Voicemail
allows you to manage your voicemail
directly from your phone rather than calling
to your voicemail box.
Set Up Visual Voicemail
1. From the Home screen, tap Apps >
Visual Voicemail.
2. Read the message and tap Call
Voicemail.
3. Follow the onscreen instructions to
complete the setup.
Retrieve Your Visual Voicemail
Messages
1. From the Home screen, tap Apps >
Phone > DIALPAD.
2. Tap .
3. Tap the voicemail that you would like to
view or listen to.
Phone Call Options
In-Call Options
● Hold: Tap to hold the current call.
● End call: End the current call.
● Add call: Tap to initiate a
conference call.
● Mute: Mute or unmute the
microphone during an active call.
● Speaker: Turn the speaker on or off.
● Bluetooth: Route the phone’s
audio through a connected Bluetooth
headset or through the speaker.
● / Dialpad/Hide: Toggle the
appearance of the onscreen dialpad to
enter additional numbers, for example,
an extension or access code.
Call Waiting
To enable Call waiting:
1. From the Home screen, tap Apps >
Phone > DIALPAD.
2. Tap > Call settings > Additional
settings.
3. Select the Call waiting check box.
To respond to an incoming call while you
are on a call:
Phone Calls 25
► On the Incoming call screen, swipe .
To switch back to the first caller:
► Tap Swap calls.
To create a conference call between your
existing call:
► Tap Merge calls.
Conference Calling
1. On the Phone screen, enter a number
and tap .
2. Once you have established the
connection, tap Add call, and dial
the second number. (This puts the first
caller on hold and dials the second
number.)
3. When you are connected to the second
party, tap Merge calls.
4. If you want to add another call to the
existing conference, repeat steps 2 and
3.
If one of the people you called hangs up
during your call, you and the remaining
callers stay connected. If you initiated the
call and are the first to hang up, all callers
are disconnected.
► To end the conference call, tap .
26 User Manual
Call Settings
Phone Ringtone
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings > Phone
ringtone
3. If prompted, select an app to use and
make your desired selection.
4. Select the file or tap OK to assign the
ringtone.
Dial Pad Touch Tones
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings.
3. Select the Dial pad touch tones check
box to enable or disable the option.
DTMF Tones
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings > DTMF tones.
3. Select Normal or Long.
Vibrate When Ringing
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings.
3. Select the Vibrate when ringing check
box to enable or disable the option.
Incoming Call
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings > Incoming call.
3. Select an option:
Swipe to swipe the available icon to
respond to an incoming call.
Tap & hold to touch and hold the
available icon to respond to an
incoming call.
Voicemail
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings > Voicemail.
3. Configure the following settings:
Service to select the voicemail
service provider.
Setup to configure the voicemail
number if necessary.
Sound to select the sound to ring for
a new voicemail message.
Vibrate to select whether the phone
responds with vibration to a new
voicemail message.
Note: These Voicemail settings do not
affect settings for Visual Voicemail.
Quick Responses
1. From the Home screen, tap Apps >
Phone.
Phone Calls 27
2. Tap > Call settings > Quick
responses.
3. Create and edit text phrases that you
can add to messages.
Call Rejection
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings > Call rejection.
3. Select the check box next to Call
rejection and tap Call rejection list.
4. Select the check box next to Unknown
number to reject calls from numbers not
registered in Contacts.
5. Tap to add numbers you want to
reject to the Call rejection list.
Fixed Dialing Numbers (FDN)
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings > Fixed Dialing
Numbers.
3. Tap Enable FDN, Change PIN2 or FDN
list.
Note: To use this feature you will have
to enter your PIN2 number, which is
associated with your SIM card. If you do
not know your number, please contact
your carrier to obtain it.
Call Forwarding
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings > Call
forwarding.
3. Select Always forward, When busy,
When unanswered, or When
unreachable.
Note: You may be charged a higher
rate for calls you have forwarded.
Additional Settings
Caller ID
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings > Additional
settings > Caller ID.
3. Select Network default, Hide number,
or Show number.
Call Barring
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings > Additional
settings > Call barring.
3. Select from All outgoing calls,
International calls, INT’L calls except
home, All incoming calls, or Incoming
when roaming.
TTY Mode
You can connect the phone to a teletype
(TTY) device for the hearing impaired. (TTY
device sold separately.)
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings > TTY mode.
3. Tap TTY Full, TTY HCO, or TTY VCO
to turn TTY mode on.
– or –
Tap TTY Off to turn TTY mode off.
Note: When enabled, TTY mode may
impair the audio quality of non-TTY
devices connected to the headset jack.
Warning: 911 Emergency Calling
It is recommended that TTY users make
emergency calls by other means,
including Telecommunications Relay
Services (TRS), analog cellular, and
landline communications. Wireless TTY
calls to 911 may be corrupted when
received by public safety answering
points (PSAPs), rendering some
communications unintelligible. The
problem encountered appears related to
TTY equipment or software used by
PSAPs. This matter has been brought to
the attention of the FCC, and the
wireless industry and the PSAP
community are currently working to
resolve this.
28 User Manual
Auto Answer
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings > Auto answer.
3. Select Hands free or Speakerphone.
4. Select a time to elapse before
answering the phone automatically.
Call Timer
To view the call timer and call duration:
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings > Call timer.
To reset the call timer:
1. From the Home screen, tap Apps >
Phone.
2. Tap > Call settings > Call timer.
3. Touch and hold the item you want to
reset and tap OK.
Recent Calls
View Recent Calls
1. From the Home screen, tap Apps >
Phone.
2. Tap the RECENT CALLS tab to display
the recent calls list.
= Incoming calls
= Outgoing calls
= Missed calls
Recent Calls Options
1. From the Home screen, tap Apps >
Phone > RECENT CALLS tab to
display the recent calls list.
2. Tap an entry to view the contact.
Tap to call the number.
Tap to send a text message.
If applicable, tap to add the
number to Contacts.
Tap > Delete from recent call to
remove the log.
Tap > Edit number before call to
edit the number before calling.
Filter Recent Calls
1. From the Home screen, tap Apps >
Phone.
2. Tap the RECENT CALLS tab to display
the recent calls list.
3. Tap > Filter by.
4. Select All calls, Missed calls,
Outgoing calls, or Incoming calls.
Delete Recent Calls
1. From the Home screen, tap Apps >
Phone.
2. Tap the RECENT CALLS tab to display
the recent calls list.
Phone Calls 29
3. Tap > Delete recent calls.
4. Tap the entry you want to clear to place
a check mark in the adjacent box.
Tap SELECT ALL to select all the
entries.
5. Tap DONE > OK.
30 User Manual
Loading...