Kyocera Mita FS-C8008DN - Color Laser Printer, FS-C8008DN Quick Reference Manual

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FS-C8008N FS-C8008DN
Color Laser Printer
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FS-C8008N
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Notice
NO LIABILITY IS ASSUMED FOR ANY DAMAGE CAUSED BY IMPROPER INSTALLATION OF THE PRODUCT.
SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE PRINTER’S NATIVE MODE OR ONE OF ITS EMULATION MODES.
The information in this manual is subject to change without notifi­cation. Additional pages may be inserted in future editions. The user is asked to excuse any technical inaccuracies or typographi­cal errors in the present edition.
No responsibility is assumed if accidents occur while the user is following the instructions in this manual. No responsibility is assumed for defects in the printer’s firmware (contents of its read­only memory).
This manual, any copyrightable subject matter sold or provided with or in connection with the sale of the page printer, are pro­tected by copyright. All rights are reserved. Copying or other repro­duction of all or part of this manual, any copyrightable subject matter without the prior written consent of Kyocera Mita Corpora­tion is prohibited. Any copies made of all or part of this manual, any copyrightable subject must contain the same copyright notice as the material from which the copying is done.
©2002 KYOCERA MITA CORPORATION. All rights reserved.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
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FS-C8008N FS-C8008DN
Quick Reference Guide
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Contents
Guide to the information about the printer .................................3
Understanding the Error Messages ...........................................4
Loading Paper .........................................................................14
Clearing Paper Jams ...............................................................18
[Paper Jam — Right Cover #] .....................................19
[Paper Jam — Cassette #] ..........................................19
[Paper Jam — MP Tray] .............................................20
[Paper Jam — Duplexer] .............................................20
[Paper Jam — Paper Transfer Unit] ............................21
[Paper Jam — Left Cover] ..........................................26
[Paper Jam — Option Stacker/Finisher/Sorter] ...........27
Toner Container Replacement ................................................28
Replacing the Toner Container ...................................29
Replacing the Waste Toner Box .................................31
Cleaning the Printer .................................................................33
Cleaning the Paper Transfer Unit ...............................33
Cleaning the Main Charger Unit ..................................35
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Guide to the information about the printer
The following documentation and CD-ROM are sup­plied:
Installation Guide This guide provides information on installing
the printer and other options before starting to use.
Quick Reference Guide (This bro­chure)
Operation Guide This guide is supplied as an online manual
KX Printer Drivers Operation Guide
Software and Docu­ment CD-ROMs
This guide provides common information about the printer such as loading paper, understanding messages, etc. This guide can be retained in the plastic pocket at the printer.
(PDF) in the CD-ROM. This guide fully details the information on the printer features, hard­ware, troubleshooting, printer driver handling, etc.
This guide is supplied as an online manual (PDF) in the CD-ROM. This guide explains how to install and configure the printer driver.
These CDs include the printer software for Kyocera Mita printers such as printer drivers, network printer monitors, and various soft­ware utilities. Also, these CDs include the Operation Guides and other documents.
Web site The latest versions of printer drivers and utili-
ties are available for downloading at: http://www.kyoceramita.com/download/
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Understanding the Error Messages
These messages appear on the printer’s message dis­play when the printer needs the operator’s attention. For more details, refer to chapter 4 of the Operation Guide.
Message Corrective Action
Add paper MPTray
Add staples Press GO
Call service ####:0123456
The paper has run out in the paper source displayed. Supply paper according to the paper source displayed (paper cassettes, MP tray, or optional paper feeders).
This message is displayed alternately with messages indicating the printer status, such as, Ready, Please wait, Pro-
cessing, Waiting, and Form Feed Time Out. If the number of copies to
print is 2 or more, only the Add paper message is displayed.
The optional document finisher has run out of staples. Replenish staples and press the GO key.
#### represents a mechanical error (#=0, 1, 2, ...). Call a service. The printer does
not operate when this message is dis­played. The total number of pages printed is also indicated, e.g. 0123456.
Call service F###:
Call service Person F0
4
F### represents a controller error (#=0, 1, 2, ...). Call a service. The printer does not
operate when this message is displayed.
This message means an error in data communications between the printer con­troller and the operator panel. Call a ser­vice.
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Message Corrective Action
Cassette # not loaded
Check waste toner box
Close finisher cover
Close front cover
Close left cover
The corresponding paper cassette is not installed. Install the cassette. The cassette number can be 1 (topmost) to 6 (bottom); and for the DN model, 2 to 6.
This message warns following two cases. Install the new waste toner box.
• The waste toner box is not installed.
• The waste toner box is almost full.
The optional document finisher (DF-31) cover is open. Close the cover.
The front cover is open. Close the front cover.
The left cover of the printer is open. Close the printer left cover.
Close right cover #
Close sorter cover
Close stacker cover
Duplex disabled Press GO
The right cover of paper feeder is open. Close the cover of the paper feeder 1 (top­most) to 3 (bottom) as displayed in place of #.
The optional sorter (SO-30) cover is open. Close the cover.
The optional bulk stacker (ST-30) cover is open. Close the cover.
You attempted to print with a paper size and paper type that cannot be used for duplex printing. Press the GO key to print onto one-side of the paper only.
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Message Corrective Action
Duplex drawer not loaded
Face-down tray paper full
Face-up tray path error
File not found Press GO
The duplex drawer is not installed. Install the duplex drawer. This message is appli­cable to the DN model.
The face-down tray has become full (approx. 500 pages). You must remove all printed pages from the face-down tray. When the printer detects that the face­down tray is empty again, the printer will continues printing into the face-down tray.
The face-up tray is not open although you have attempted to print in the face-up tray. Open the face-up tray.
You have attempted to print a job that is not contained in the specified virtual mail­box, or the specified virtual mailbox is not found.
Finisher tray ## paper full
Finisher path error
Format error Memory Card
If Auto Continue is set to On, printing will be automatically resumed after a preset period of time. For details on Auto Con­tinue, refer to chapter 3 of the Operation Guide.
The optional document finisher (DF-31) tray is full. Remove all printed pages from the tray.
The optional document finisher (DF-31) is not installed properly. Correct the installa­tion by referring to the instructions sup­plied with the document finisher.
The memory card inserted in the printer is not formatted, and therefore cannot be read or written. To format a memory card, follow the procedure in chapter 3 of the Operation Guide.
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Message Corrective Action
Format error Hard disk
Hard disk err ## Press GO
I/F occupied
ID error
The hard disk installed in the printer is not formatted, and therefore cannot be read or written. To format the hard disk, follow the procedure in the Installation Guide of the hard disk.
A hard disk error has occurred. Look at the error code given in place of ## and refer to chapter 4 of the Operation Guide. To ignore the hard disk error, press the GO key.
This message is displayed when you attempt to use the printer’s operator panel to change the environmental settings on the interface from which data are presently being received.
The user ID entered for a private job, or a stored job is not correct. Check the user ID that you specified on the printer driver.
Incorrect slot Please reinstall
Insert the same memory card
The optional hard disk is installed in the network interface card slot (OPT) in the printer.
The optional network interface card is installed in the hard disk slot (HDD) in the printer.
Install it in the appropriate slot.
You have inserted the wrong memory card when the Insert again message was displayed. Remove the wrong memory card from the printer’s memory card slot and insert the correct memory card. The printer again reads it from the beginning of the data.
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Message Corrective Action
Install MK
†
[A]
Install MK
†
[B]
Install MK
†
[C]
Replace Maintenance Kit A which is dis­played on your printer message window. Replacement of the maintenance kit is necessary at every 600,000 images of printing and requires professional servic­ing. Contact your Kyocera Mita dealer.
Replace Maintenance Kit B. Replacement of the maintenance kit B is necessary at every 300,000 pages of printing and requires professional servicing. Contact your Kyocera Mita dealer.
Replace Maintenance Kit C. Replacement of the maintenance kit C is necessary at every 300,000 images of printing and requires professional servicing. Contact your Kyocera Mita dealer.
KPDL error ## Press GO
Current print processing cannot continue because of occurrence of KPDL error which is categorized by ##. To print out an error report, display > Print KPDL
err(s) from the menu system, and select On. Press the GO key to resume printing.
You can abandon printing by the CANCEL key.
If Auto Continue is set to On, printing will be automatically resumed after a preset period of time.
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Message Corrective Action
Load Cassette #
(A4)/(
PLAIN
)
††
The paper cassette matching the paper size and paper type of the print job is empty. Load paper into the paper cassette indicated by #. Press the GO key to resume printing.
If you want to print from a different paper source, press the V or U key to display Use alternative and you can change the source for paper feeding. After select­ing a paper source and pressing the MENU key, Paper Handling > appears. By pressing the U key, the paper type settings menu appears. After setting the correct paper type, press the ENTER key and printing starts.
If you want to print from a different paper source, see chapter 3 of the Operation Guide.
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Message Corrective Action
Load MP Tray
(A4)/(
PLAIN
)
††
There is no paper cassette installed in the printer that matches the paper size and paper type of the print job. Set paper in the MP tray. Press the GO key to resume printing. (Note that feeding the paper hav­ing a paper size which does not match the current paper size from the MP tray can cause paper jam.)
Or, if you want to print from a different paper source, press the V or U key to dis­play Use alternative and you can change the source for paper feeding. After selecting a paper source and pressing the MENU key, Paper Handling > appears. By pressing the U key, the paper type settings menu appears. After setting the correct paper type, press the ENTER key and printing starts.
Memory card err Insert again
If you want to print from a different paper source, see chapter 3 of the Operation Guide.
The memory card is accidentally removed from the printer’s memory card slot during reading. If you continue reading the mem­ory card, insert the same memory card into the slot again. The printer again reads it from the beginning of the data.
Also see Insert the same memory card.
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Message Corrective Action
Memory overflow Press GO
MemoryCard err## Press GO
Missing # toner container
The total amount of data received by the printer exceeds the printer’s internal mem­ory. Try adding more memory. Press the GO key to resume printing. You can aban­don printing by the CANCEL key.
If Auto Continue is set to On, printing will be automatically resumed after a preset period of time.
A memory card error has occurred. Look at the error code given in place of ## and refer to chapter 4 of the Operation Guide. To ignore the memory card error, press the GO key.
Install the toner container using a toner kit for the particular color. The printer does not operate when this message is dis­played.
Missing duplex drawer
Missing stapler unit
Paper jam ################
Paper loading
The duplex unit is not installed. Install the duplex unit.
The stapler unit is not installed in the optional document finisher. Install the sta­pler unit in the document finisher.
A paper jam has occurred. The location of the paper jam is indicated in place of the
#’s. For details, see section Clearing Paper Jams on page 18.
After the paper cassette is closed, paper loading is in progress in the paper cas­sette.
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Message Corrective Action
Print overrun Press GO
†††
RAM disk error## Press GO
Remove paper Finisher tray ##
The print job transferred to the printer was too complex to print on a page. Press the GO key to resume printing. (The page may break in some pages.).
You can abandon printing by the CANCEL key.
If Auto Continue is set to On, printing will be automatically resumed after a preset period of time.
A RAM disk error has occurred. Look at the error code given in place of ## and refer to chapter 4 of the Operation Guide. To ignore the RAM disk error, press the GO key.
Paper remains in an option document fin­isher as displayed in place of ##. Remove printed pages.
Remove paper sorter tray ##
Replace toner C
, M, Y,
K
Set paper Press GO
Paper remains in an option sorter tray as displayed in place of ##. Remove printed pages.
Toner has run out in the toner container(s). Replace the toner container using a new toner kit for the particular color. The printer does not operate when this message is displayed.
For example, if Replace toner C,K is displayed, replace the cyan and the black toner containers.
The MP tray is out of paper. Load paper and press the GO key. (Note that feeding the paper having a paper size which does not match the current paper size from the MP tray can cause paper jam.)
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Message Corrective Action
Sorter tray ## paper full
Sorter paper full
Sorter path error
Stacker paper full
Stacker path error
A tray of the optional sorter (SO-30) is full. Remove paper sheets in the correspond­ing tray as displayed in place of ##.
The optional sorter (SO-30) tray is full. Remove printed pages.
The optional sorter (SO-30) is not installed properly. Correct the installation.
The optional bulk stacker (ST-30) tray is full. Remove printed pages.
The optional bulk stacker (ST-30) is not installed properly. Correct the installation.
Toner low C
, M, Y,
K
Unsupported external device
Replace the toner container using a new toner kit. Color of the toner container that needs to be replaced is represented by C (Cyan), M (Magenta), Y (Yellow), and K (Black).
A device not supported by the printer is installed. Install an option unit supported by the printer.
Virtual mail box full
The storage area in the hard disk for the virtual mailboxes is full. Print out accumu­lated jobs in the virtual mailboxes.
Warning low memory
The printer’s internal memory is running low due to too many numbers of fonts and macros downloaded. Try deleting unnec­essary fonts and macros.
† These messages may be displayed altogether such as Install MK
[A][B][C]. †† Messages separated by ‘( )/( )’ are displayed alternately. ††† After this error has happened, page protect mode will be automatically turned
on. To maintain optimum use of memory during printing, we recommend you
manually turn off page protect mode. See chapter 3 of the Operation Guide.
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Loading Paper
Fan the media (paper/transparencies), then tap it on a level surface to avoid media jams or skewed
Caution
printing.
1
Loading paper into the cassette
Pull out the paper feed cassette until it stops. Lift the paper feed roller located on the right side of the cassette upright.
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Adj
Paper Stopper
Paper Guide
2
ust the posi­tion of the paper guides according to the size of the paper you will use. To move the paper guides, press the green­colored knobs.
Align the paper stopper correctly with the markings in the cassette that match the paper size:
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t
-
-
Paper Limit Indicator
3
Square the edges
Paper Size Indicators Position
of the paper and insert into the paper feed cas­sette. Be sure tha the paper does not exceed the paper limit indica
Paper Guide
tors. The paper feed cassette can hold up to about 500 sheets. Print ing is performed on the underside of the paper.
Lower the paper feed roller to its original position. Close the paper feed cassette.
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Loading paper into the MP (Multi-Purpose) tray
Open the MP tray located on the right side of the printer.
Paper Guide Paper Guide
Adjust the position of the paper guides according to the size of the paper you will use.
Square the edges of the paper and insert into the MP tray.
Set the MP tray paper size on the printer’s operator panel. Refer to chapter 3 of the Operation Guide.
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Clearing Paper Jams
The figure below is a simplified diagram showing the paper paths in the print system. You can clear paper jams easily and quickly if you become familiar with the paper paths and locations of potential jams.
Depending on the indication on the message display, proceed as follows:
When removing jammed paper, use extreme care to leave no paper debris in the printer.
Caution
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[Paper Jam — Right Cover #]
[Paper Jam — Cassette #]
Open the paper feeder right cover according to the number in place of #, top (1) to bottom (3). Pull the paper out­ward. Close the right cover.
Open the paper cassette accord­ing to the number in place of #, top (1) to bottom (6). Remove the paper in the paper cassette.
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[Paper Jam — MP Tray]
[Paper Jam — Duplexer]
Remove the jammed paper on the MP tray up and towards the right.
Open the
Upper Cover
Lower Cover
duplexer drawer. Open the upper and lower plastic covers and remove paper under the covers and rollers.
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[Paper Jam — Paper Transfer Unit]
1
1
Open the front cover. Pull the paper transfer unit out com­pletely.
Paper Transfer Unit
Remove the paper by swinging
2
the green-col­ored lever to the right.
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3
Remove the paper on the rub­ber belts (black).
Open the fuser
4
access cover by pressing the green-colored lock lever.
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5
Open the fuser top cover.
6
Raise the sub­cover by grasp­ing the clip marked as A on the rear side while removing the paper.
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Caution
If th
7
e paper is pinched between the rollers, turn the wheel.
Rotate the wheel only in the direction illustrated in the diagram.
8
Turn the green­colored lever down to the six o’clock position. This allows you to draw out the pri­mary transfer roller.
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T
Primary Transfer Unit
9
urn the wheel (with gear teeth) on the right-hand side of the pri­mary transfer unit. Remove the jammed paper.
Caution
Use care not to touch the drum component in the primary transfer unit.
Push the primary
10
transfer unit back in. While press­ing down the lock button, set the lock lever back to the original (four o’clock) position.
Lock Button
Push the paper transfer unit back in completely and close the front cover.
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[Paper Jam — Left Cover]
1
2
Open the face-up tray. Open the left cover by pulling the handle.
Remove the jammed paper.
If the paper is stuck under the roller, grasp the green-colored knob and rotate the roller in the direction indicated in the diagram so that the paper is driven out.
If the paper does not go easily, refer to section
[Paper Jam —
26
Paper Transfer Unit] on page 21.
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[Paper Jam — Option Stacker/Finisher/Sorter]
Paper jam has occurred in the bulk stacker, document finisher, or sorter which is an optional equipment. Remove paper jam in the option unit.
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Toner Container Replacement
The life of the toner containers depends on the amount of toner required to accomplish your printing jobs. When 5 % coverage (a typical business document) of individual toner colors is assumed for A4 or letter size,
the average life of each toner container is as follows†:
TK-800K Black 25,000 pages
TK-800C Cyan 10,000 images
TK-800M Magenta 10,000 images
TK-800Y Yellow 10,000 images
Replace the toner container when the printer displays, for example:
Toner low C
This is the first caution. Note the replacement is not always necessary at this stage. Replace the toner con­tainer immediately when the printer displays:
Replace Toner C
† These figures will be smaller when the starter toner containers are used.
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Replacing the Toner Container
You do not have to turn printer power off before starting the replacement. Any data that may be
Note
under printing process will be deleted if you turn printer power off.
To replace the toner container, first make sure of the color of the toner container requiring replacement according to the message display. In this example, it is assumed that you are replacing the black toner con­tainer. To replace the other color toner container, use the same procedure.
Black (K)
Yellow (Y) Magenta (M)
Cyan (C)
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-
1
While pressing down the blue­colored lever at the end of the toner container, pull the toner con tainer out.
2
3
Put the old toner container in the plastic waste bag (contained in the toner kit) and dis­card it.
Take the new toner container out of the toner kit. Hold the con­tainer and shake
30
the container back and forth at least 5 times.
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4
I
nsert the new toner container all the way in. The container is locked automati­cally when it is properly seated.
When the toner container has been replaced, proceed to the next section.
Replacing the Waste Toner Box
Replace the waste toner box each time you replace the toner container. A new waste toner box is included with the toner kit. The printer will not operate without replac­ing the waste toner box.
Pull the paper transfer unit all the way out.
Slowly remove
1
the waste toner box. Do not place the removed box upside down.
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2
The old waste toner box has a cap. Remove the cap (black) on the top of the box and put the cap onto the opening. This is to prevent the toner from spill­ing.
Put the old waste toner box in the plastic waste bag (contained in the
3
toner kit) and dis­card it.
Insert the new waste toner box (contained in the toner kit) upright until it snaps into place.
Do not put the lid on the opening of a new waste toner box. This could cause damage to the
Caution
printer.
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Cleaning the Printer
The following parts must be cleaned each time the toner container is replaced:
• Registration roller
•Belts
• Main charger wire
• Main charger grid
These parts are explained in the following sections. In addition to this, it is recommended that these parts are cleaned periodically at least once a month.
Cleaning the Paper Transfer Unit
Print problems such as soiling of the reverse side of printed pages may occur if the paper transfer unit becomes dirty. To clean the paper transfer unit:
Open the front cover. Pull the paper transfer unit out by its handle.
Be careful not to touch the transfer belt (brown) during cleaning as this may adversely affect
Note
print quality.
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Cl
ean the metal
.
roller as shown (the registration roller) using the
Rubber Belts
1
cleaning cloth (included in the toner kit).
Registration Roller (Metal)
Transfer Belt (brown)
Clean the rubber belts (black) using the cleaning cloth
2
Transfer Belt (brown)
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Cleaning the Main Charger Unit
The main charger unit needs to be cleaned periodically as it gets contaminated with dioxide after a long usage, causing black streaks, etc. on the paper. The main charger is comprised of two main parts — the wire and the grid — which should be cleaned separately as instructed below:
1
Cleaning the main charger
wire — Grasp the tab of the clean­ing knob (green) and gently pull out and push it back in 3 to 5 times.
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2
Cl
.
eaning the
main charger
grid — Take the grid cleaner (included in the toner kit) out of
Grid Cleaner
Lock Lever
the protective bag and remove the cap.
Attach the grid cleaner to the printer, with the pad facing up.
Slightly lift the
3
main charger unit.
Main Charger Unit
When finished, remove the grid cleaner from the printer and discard it. The grid cleaner cannot be reused.
Close the front cover.
36
Gently pull the main charger unit out and push it back in. Repeat this 2 to 3 times. These move­ments clean the grid at the bottom
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Kyocera Mita Corporation
2-28, 1-Chome, Tamatsukuri, Chuo-ku
Osaka 540-8585, Japan
Phone: (06) 6764-3555
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