Kwikset Smartcode 910 Installation And Maintenance Manual

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Page 1

66071001 Rev 01 ZWave® Plus

Parts in the box

ENGLISH

Installation and User Guide

Required tools

Ruler4 AA Batterie s

Phillips hea d screwdriver

Additional Tools (d epending on ap plication)

Hammer Woo d block

Prepare the door and check dimensions

If drilling a new door, use the supplied temp late and the complete door drilling instruction s available at www.kwikset.com/doorprep.

Measure to conirm tha t the hole in

the door is either 21/8 " (54 mm) or 11/2" (38 mm).

21/8"

54 mm

11/2"

38 mm

Note: Addition al door preparation m ay be required for doo rs with 11/2" (38 mm) h oles. Consult the de adbolt drilling ins tructions at www.kwikset .com/doorprep.

B C D

Kwikset

Technical Support

1-866-863-6 584

www.kwikset.com

Measure to conirm tha t the backset is either 23/8" or 23/4" (60 or 70 mm).

23/8" or 23/4"

60 or 70 mm

Latch

“B” is not inc luded. If nee ded,

please cont act Kwikset to order

a drive-in latch f or your lock.

Strike Adapter

ring

C D

Keys

Measure to conirm tha t the hole in the door edge is 1 " (25 mm).

Exterior Assembly

Mounting Plate

SmartKey Tool

25 mm

Interior Assembly

Fasteners

03809 46780

48654 27526 64109

Measure to conirm tha t the door is between 13/8" an d 13/4"* (35 mm and 44 mm*) thick.

*Service kit s for 21/4" (57 mm) thick door s are available thro ugh Kwikset.

K L M

U V

13/8" – 13/4"*

35 – 44 mm*

Install the latch and strike

Is the door edge c hiseled?

A B

YES

chiseled

Use latch “A”. If the latch bolt is not al ready extended, e xtend the latch bolt as show n.

not chiseled

Use latch “B” (n ot included). If th e latch bolt is not alrea dy extended, e xtend the latch bolt as show n.

face lush agains t the door edge.

Is the D-shap ed hole centered in the door ho le?

YES

D-shaped h ole D-shaped h ole

No adjustmen t is required. Proceed to next st ep.

Rotate latch face as shown to extend latc h.

actual

size

N P

Which latch are you instal ling?Hold the latch in front of th e door hole, with the latch

Latch “A” Latch “B”

Install strike on the do or frame.

Make sure the hole in the do or frame is drilled a

minimum of 1" (2 5 mm) deep.

N or P

(2x)

Longer screws install clos est to the door jamb.

S (2x)

Q (2x)

door frame

wood block

Page 2

Install the exterior keypad

What is the diameter of th e hole in the door?

Diameter is 21/8"

(54 mm)

21/8"

54 mm

“D” is require d for installation. Install “D” o n “F”.

Diameter is 11/2 "

(38 mm)

11/2"

38 mm

“D” is not nee ded for installatio n. Discard “D”.

Install exterio r keypad and mounting plate.Insert cylin der into keypad.

Locate screws and keep them within reach.

screws evenly.

Keep parallel to

T (2x)

Tighten

edge of door.

Cable goes underneath latch.

actual

size

during mountin g plate installation .

Support exte rior assembly

Route cable throu gh center hole, t hen push cable into side h ole.

Insert key and test latch. If latc h does not exten d or retract smooth ly, adjust screws ( T).

Remove key when inished an d make sure the latch bolt is fully extende d.

Install the interior assembly

Remove battery cover. Remove battery pack . Make sure the turnpiece i s in the vertical position.

A B C

Connect cabl e. Ensure tight cable

D E F G

connection.

Lay cable lat again st the interior housing.

Do not install

batteries

until step 5.

Push turnpiece shaf t onto torque blade.

vertical

Secure interior ass embly with supplied screws.

torque blade

turnpiece shaft

actual

size

U (2x)

Note: Turnpiece may not rotate smoothly until after step 5.

Install the batteries and perform the door handing process

This step will teach your lo ck the orientation of your door an d is crucial to lock operation.

Install 4 AA bat teries in battery pack. Press and HOLD the Lock button

A B C

while installing battery pack.

Hold button until the latch bolt starts moving on its own.

Ensure correc t polarity.

For best results , use new, non-recha rgeable Alkaline batte ries only.

Did the latch bolt retrac t and extend on its own when the battery p ack was installed?

YES NO

Door handin g process

was successfu l! Proceed

to next step afte r latch

bolt stops movin g.

pack, wait 15 se conds,

then attempt th e

Remove battery

process again .

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Add the lock to your smart home system

Initiate the process to a dd

A B C

the lock to your system at your smart home con troller. Refer to your smart home system instructio ns for more information.

Add user codes (30 max)

It is recommen ded that you add and delete all use r codes through your sma rt home control sys tem. If your system does not allow th is, codes may be add ed directly to the lo ck as shown here.

Programmin g Timeout

If no button is pre ssed for ive second s, the system will tim e out and you will need to restart the pr ocedure.

A B C

When prompted by your sma rt home system to add the lock, press but ton “A” on the lock interior o ne time. The red LED will illuminate when t he lock enters Add Mode.

button “A”

Please allow time for th e controller to add the lock.

Make sure the door is op en. Press the Program button the n umber of times that corresp onds to the user code position be ing programmed.

Example: If programming the third code, press the butto n three times.

What lights and sou nds does the lock produce?

One green la sh with one beep* Three red las hes with three beeps* Two beeps*

green

Enter user code. A tot al of 30 user codes may be program med.

or or

If successful, re -name the lock in your system (if applicable ).

If unsuccessful , follow your system's instructions to

remove the lock from the cont roller and any other network, then pre ss button “A” on the lock one time.

Perform steps 6A6 C again.

If still unsuccess ful, consult the Programming an d Troubleshooting Guide on t he SmartCode 916 page at www.kwikset .com.

Press Lock button on ce.

Each user cod e

must be a unique

code betwee n 4 and 8 digits, depending o n

your smart

home system.

red

Programming wa s successful. Programm ing was unsuccessfu l.

*Beeping s ound will only be heard if s witch #3 (on the lock interior) is in t he on positon. See “ Switches and Status LED Co lors” on page 4.

Mastercod e

For enhanced se curity, a mastercode may be u sed when adding and d eleting user code s. For more information ab out the mastercode , download the Program ming and Troubleshooti ng Guide on the Smart Code 910 page at www.k wikset.com.

Test the lock (review normal operation)

Conirm that the cod e(s) added in previous step ca n unlock the door.

Locking the Do or Unlocking t he Door

Press Lock butto n once. Enter user code .

Re-key the lock (if needed) and install the battery cover

Re-key the lock (if ne eded). Install the batte ry cover.

A B

a a

IMPORTANT: Remove battery pack before re-keying.

b b

Re-key the lock to work with your existing key. See the suppli ed SmartKey Re-key instruction s for more information.

Reinstall battery pack.

Make sure the user c ode is not a duplicate an d that it is

between 4 and 8 d igits during your next at tempt.

Tip: You can press the Lock button befo re entering your us er code to light up the keypad at night.

Programming tim e out.

Make sure not to paus e for more

than 5 seconds duri ng programming.

actual

size

V (3x)

Page 4

Reference Guide

SmartCode at a Glance

System Alerts

Alert Reason Solution

Keypad lashes red 1 time with 1 beep*

Keypad lashes red 3 times with 3 beeps*

Keypad lashes red 10 times with 10 beeps*

Lock beeps 2 times.

Keypad lashes red 3 times.

Keypad lashes red 6 times with 6 beeps*.

Keypad lashes red 15 times with 15 beeps*

*Beeping s ound will only be hea rd if switch #3 is on.

Keypad

SmartKey

tool hole

Exterior

Interior (cover removed)

Back

panel

Button “A” Button “B”

Program

Lock

button

Status

Keyway

LED

Switches

Turnpiece

Switches and Status LED colors Troubleshooting

Switches

O

1 2 3 4

Switch Function

Door lock status LED blinks every 6

seconds

Lock automatically re-locks door 30

seconds after unlocking. Disabled if no codes are programmed.

3 Audio

4 Not used.

Status

LED

Color Lock Status

Blinking green Unlocked

Blinking amber Locked

Blinking red Low battery

Door handing process

Solid red

did not work properly. See the online Programing and Troubleshooting Guide.

available on the S martCode 910 pag e at www.kwikset.co m.

Door jammed while attempting to lock.

Unsuccessful programming.

One incorrect code entered. Re-enter code.

No user code programmed. Program at least one user code.

Low battery. Replace batteries.

Programming timeout.

Three incorrect codes entered within one minute.

A complete Progra mming and Troubleshooti ng Guide is

Manually re-lock door. If needed, reposition strike.

Attempt programming procedure again.

Attempt programming procedure again, making sure not to pause for more than 5 seconds.

Re-enter code after 60 second keypad lockout.

Deleting a user code

In order to delete a u ser code, you must overri de the code by adding a di erent user code in th e same position. For ex ample, if you want to dele te the third code, add a di erent user code in po sition three.

Test the old user code t o make sure it can no longer u nlock the door.

If you cannot rem ember the user cod e position, you may wish to p erform a factory res et to delete all codes assoc iated with the lock.

Network Information

Removing the lock from the network

Follow your sm art hom e syste m’s inst ruction s to rem ove the l ock fro m the ne twork. When promp ted by th e syste m, pres s butto n A” on th e lock i nterio r once.

ZWave System Notes

This product is a s ecurity enabled Z-wave Plus p roduct and must be us ed with a Security Enabled ZWave controlle r to be fully utilized. ZWave is a “Wire less mesh network ,” and results may vary b ased on building co nstruction and com munication path.

To assure interoperab ility, each ZWave product must pas s a stringent conforman ce test to assure that it me ets the ZWave standard for comple te compliance with all oth er devices and controls. The ZWave iden tity mark assures con sumers, integrato rs, dealers and man ufacturers that their produ cts will reliably per form with any other ZWave device. An d, regardless of the vendor, always powered n odes may act as a repeat er for Kwikset/Weise r/Baldwin products.

ZWave Coniguration an d Association Param eters are available on the SmartC ode 910 page at www.k wikset.com.

Factory Reset

A factory reset w ill delete all codes a ssociated with the loc k, and it will remove it from yo ur smart home system .

1 Remove

battery pac k.

3 Press the Pro gram button

once more. Whe n the LED lashes gre en and you hear one bee p, the lock has been rese t.

2 Press and H OLD the Program

button while rei nserting the battery pa ck.

Keep holding th e button for 30

seconds until t he lock beeps and the status LED  lashes red.

4 Perform the doo r handing process a gain

to teach the lock th e orientation of the door, pair the lock wit h your smart home system, and ad d user codes to your lock .

Status LED

Important Safeguards

1. Read all instructio ns in their entirety.

2. Familiarize yourself with all warni ng and caution statements .

3. Remind all family me mbers of safety precaution s.

4. Protect your user codes an d mastercode.

5. Dispose of use d batteries according to local l aws and regulations.

CAUTION: Prevent unauthorized entry. Since anyone with access to the back panel

can change the user codes, you must restrict access to the back panel and routinely check the user codes to ensure they have not been altered without your knowledge. The use of a mastercode can help protect your system’s settings.

WARNING: This Manufacturer advises that no lock can provide complete security

by itself. This lock may be defeated by forcible or technical means, or evaded by entry elsewhere on the property. No lock can substitute for caution, awareness of your environment, and common sense. Builder’s hardware is available in multiple performance grades to suit the application. In order to enhance security and reduce risk, you should consult a qualiied locksmith or other security professional.

Page 5

1. Association Groups

The lock supports 2 association groups. Per Z-Wave Plus requirements, group 1 is assigned to the Lifeline group and can only support 1 node.

The Lifeline group supports the following unsolicited messages:

Command Class Command

Command Class Battery

Command Class Door Lock

Command Class Notification

Command Class Device Reset Locally

Association group 2 is identified as the “Doorlock notify report” group. It allows at most 5 other nodes to be associated with the lock and will provide all Notification Reports, via the Command Class Notification, generated by the lock.

2. Configuration Parameters

The Z-Wave door lock module supports the use of the configuration command class to provide advanced configuration of the door lock over the Z-Wave network. This section describes the configuration parameters supported by the door lock.

2.1 Configuration Parameters 1 through 30

Parameter Name: User Code Type

Data Length: 1 byte

Default Value: 1 (Owner)

Battery Report

Door Lock Operation Report

Notification Report

Device Reset Locally Notification

Possible Values: 0x01 (owner), 0x03 (Guest), 0x04 (Worker)

Description:

Configuration parameters 1 through 30 are a one byte field used to set the type of user for their corresponding user code. The following table shows the valid values for user code types:

Page 6

Parameter Value Description

0x00

0x01

0x02

0x03

0x04

0x05 – 0xFE

0xFF

Reserved

Owner (Default)

Reserved

Guest (required for Year/Day schedules)

Worker (required for week day schedules)

Reserved

No User Code assigned

The door lock will only retain valid user code types (0x01, 0x03, and 0x04). All other values will be ignored. If a user code does not exist for the corresponding configuration parameter, the lock will report a value of 0xFF. Any attempts to change the user code for a non-existent user will be ignored.

A user code can only be set to one user code type at a time and, as indicated in the table above, user code types are associated with Schedule Entry Lock CC schedule types. This association between user code type and entry schedule type correlates to the Schedule Entry CC specification in that only one schedule type (week day or year day) may be associated with a user code at any time. Note: This does not prohibit a user code from having multiple schedules of the same type (Year Day or Week Day).

By default all user codes are assigned type “Owner” when created. The type “Owner” designation indicates that that user code is active at all times. When an entry schedule is created for a user code, the associated user code type will automatically change depending on the type of schedule created. Example: If a weekday schedule is created for a user code the associated user code type will change to “Worker”. If a year day schedule is created for a user code the associated user code type will change to “Guest”.

If a user code is of type “Worker” or “Guest” it must have an enabled entry schedule to have access to the lock. If a user code of type “Worker” or “Guest” does not have an enabled schedule or if there are no entry schedules defined the associated user code will not be given access by the lock.

To provide the user code access to the lock the system must perform one of three actions:

• Re-enable the entry schedule for the user code that was previously disabled

• Create a new entry schedule for the user code

• Change the user code type to “Owner”

Page 7

WARNING: If a user code is of type “Worker” or “Guest” and the system changes the user code type to “Owner” the associated user code will be given access to the lock 24/7 regardless of any entry schedules defined for the user in the lock.

2.2 Configuration Parameter 31

Parameter Name: Dipswitch Settings

Data Length: 1 byte

Default Value: 5 (Buzzer enabled and Lock Status LED enabled)

Possible Values: 0 all features disabled

1 Lock status LED enabled

2 Autolock enabled

4 Internal buzzer Enabled

3 Auto lock & Lock status LED enabled

5 Internal buzzer and Lock status LED enabled

7 All features enabled

Description:

Configuration parameter is a one byte read only bit mask that returns the state of the user accessible dipswitches on the rear panel of the door lock.

The following table shows the definition for the bits being used in the returned value:

Bit Description

0 (0x01)

1 (0x02)

2 (0x04)

3 (0x08)

Lock status LED (1:enabled)

Autolock setting (1:enabled)

Buzzer (1:enabled)

Special function depending on lock type

2.3 Configuration Parameters 33 and 34

Parameter Name: SKU (length = 8 bytes)

Data Length: 4 bytes (each parameter)

Default Values for 33 and 34: 32, 32, 32, 32 (all spaces)

Possible Values: From 32 to 126 (All printable characters will be accepted)

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Description:

The configuration parameters 33 and 34 are used to set and get the SKU part numbers. The SKU is made up of 8 bytes. Each parameter consists of four bytes of data. Parameter 33 contains the first four most significant bytes of the SKU, while parameter 34 contains the four least significant bytes of the SKU.

When setting the SKU, it must be done in two set commands, one for each parameter. The order of programming the SKU does not matter.

Setting parameter 33 will program the first four bytes of the SKU. Setting parameter 34 will program the last 4 bytes of the SKU. Most printable values are accepted for the set command.

When getting the SKU, it must be done in two get commands, one for each parameter. The order of getting the SKU does not matter.

Getting parameter 33 will retrieve the first four bytes of the SKU. Getting parameter 34 will retrieve the last 4 bytes of the SKU.

2.4 Configuration Parameter 40

Parameter Name: Reset Lock to Factory Default

Data Length: 1 byte

Default Value: 0

Possible Values: 1 – have lock perform factory reset

Description:

The configuration parameter 40 is a one byte field, used to set the lock to its default setting, known as a factory reset command.

Reading this parameter will always return a value of 0.

Writing a value of 1 to this parameter will cause both the lock and Z-Wave card to reset back to their default settings and will remove itself from the network. All network information, including associations will be cleared.

3. Inclusion Procedures

1. Power the lock by placing the battery pack into the lock

2. On the controller, select the option to add a device.

3. On the lock, press button ‘A’. The red LED will illuminate until the add request has been processed.

Page 9

4. Exclusion Procedures

1. Power the lock by placing the battery pack into the lock

2. On the controller, select the option to remove a device

3. On the lock, press button ‘A’. The red LED will illuminate until the removal request has been processed.

5. Reset Procedures

A factory reset will delete all codes associated with the lock and will remove it from your smart home system. It will not remove any anti-theft settings.

Please use the local reset procedure only when the primary controller is missing or inoperable.

5.1 Local

1. Remove battery pack and press the program button a few times to discharge.

2. Press and hold the program button.

3. Replace the battery pack.

4. Continue holding the program button for 30 seconds until the lock beeps and the state LED flashes red.

5. Press the program button again. The status LED will flash green.

6. When the cycle of red and green flashes ends, the reset has completed.

7. Wait for the lock to reboot.

5.2 Remotely

1. From a controller, write a 0x01 to configuration parameter 40.

2. When the cycle of red and green flashes ends, the reset has completed.

3. Wait for the lock to reboot.

Kwikset Smartcode 910 Installation And Maintenance Manual

Specifications and Main Features

Frequently Asked Questions

User Manual