Kwikset OBSIDIAN User Manual
Programming and Troubleshooting Guide
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Mastercode 2
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Troubleshooting: Installation 7
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Troubleshooting: Door Jamming and Door Handing 8
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Troubleshooting: Touchscreen and User Codes 11
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Troubleshooting: Smart Home Systems 13
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Troubleshooting: Battery 15
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Battery FAQ 16
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©2017 Spectrum Brands, Inc.
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Mastercode
About the Mastercode
Using a Mastercode is an optional, added-security measure. It is not enabled by default. A Mastercode is
used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed
as a user code, though this is not recommended). The Mastercode must be 4-8 digits.
Enabling and Setting the Mastercode
Programming timeout: If the screen is not pressed for 20 seconds, the system will time out
(indicated by three beeps and the “X” pattern ashing three times), and you will need to restart the procedure.
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1. Keep door open. Press and HOLD the
Program button until the Checkmark
symbol illuminates (about 5 seconds).
4. Press Lock symbol once. 5. Re-enter Mastercode. 6. Press Lock symbol once.
2. Press Checkmark symbol once. 3. Enter new Mastercode.
If programming is successful, the Checkmark
will illuminate and you will hear one beep.
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If programming is unsuccessful, the “X” pattern
will ash three times, and you will hear three
beeps. Make sure the Mastercode has not already
been programmed. Attempt the procedure again,
making sure to enter the same new Mastercode
in step 3 and 5.
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Make sure switch #3 is on, and press the
Program button once. If you immediately
hear ve beeps and see the Checkmark ash
ve times, the Mastercode is enabled.
©2017 Spectrum Brands, Inc.
Adding User Codes with the Mastercode Enabled
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The procedure for adding user codes is different when the Mastercode is enabled. For instuctions on how to add user
codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.
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1. Keep door open. Press the Program button
once. The Checkmark will ash ve times and
you will hear ve beeps.
4. Press Lock symbol once. 5. Enter new user code. 6. Press Lock symbol once.
2. Press Checkmark symbol once. 3. Enter Mastercode.
If programming is successful, the Checkmark
will illuminate and you will hear one beep.
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1-866-863-6584
www.kwikset.com
If programming is unsuccessful, the “X” pattern
will ash three times with three beeps. Make
sure the user code is not a duplicate and that it is
between 4 and 8 digits during your next attempt.
Make sure the lock has room for an additional
code. If all user codes are lled, delete a code to
make room for this one. Make sure to enter a valid
Mastercode in step 3.
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While the door is open and locked,
test the user code to make
sure it unlocks the door.
©2017 Spectrum Brands, Inc.
Deleting a Single User Code with the Mastercode Enabled
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1. Keep door open. Press the Program button
once. The Checkmark will ash ve times and
you will hear ve beeps.
4. Enter Mastercode. 5. Press Lock symbol once. 6. Enter user code to be deleted.
2. Press Checkmark symbol once. 3. Press Lock symbol once.
7. Press Lock symbol once. 8. Re-enter use code to be deleted. 9. Press Lock symbol once.
If programming is successful, the Checkmark
will illuminate and you will hear one beep.
If programming is unsuccessful, the “X” pattern
will ash three times with three beeps. Make sure
to enter a valid Mastercode in step 4.
While the door is open and locked, test
the user code to make sure it no longer
unlocks the door.
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1-866-863-6584
www.kwikset.com
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©2017 Spectrum Brands, Inc.
Deleting All User Codes with the Mastercode Enabled
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1. Keep door open. Press the Program button
once. The Checkmark will ash ve times and
you will hear ve beeps.
4. Enter Mastercode. 5. Press Lock symbol once. 6. Press “9” six times.
2. Press Checkmark symbol once. 3. Press Lock symbol once.
7. Press Lock symbol once. 8. Press “9” six times. 9. Press Lock symbol once.
If programming is successful, the Checkmark
will illuminate and you will hear one beep.
If programming is unsuccessful, the “X” pattern
will ash three times with three beeps. Make sure
to enter a valid Mastercode in step 4 during your
next attempt.
While the door is open and unlocked, press
the Lock symbol. If the latch bolt does not
extend to lock, then all codes have been
successfully deleted.
Technical Support
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www.kwikset.com
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©2017 Spectrum Brands, Inc.
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