Kwikset 026 SMT User Manual

Problem

SmartKey Padlock

Troubleshooting Guide

Kwikset

1-800-327-5625

www.kwikset.com

Weiser

USA: 1-800-677-5625

Canada: 1-800-501-9471

www.weiserlock.com

1

Solution

1a

The shackle was closed during the
re-keying procedure after the old key
was removed from the padlock.

DO NOT insert a key! Insert “B” into the

SmartKey hole and turn the cylinder 90°.

B

90°

A

The shackle will open.
DO NOT insert a key.

Rotate shackle.

1b

1c

61023 / 02

Insert “B” fully and rmly into the SmartKey
hole. You may feel the tool click inside the lock.

B B

FULLY insert new key.

C C

Remove “B”.

Close shackle. The key
will automatically rotate
back to the home position.
The lock has been
successfully re-keyed.

1 / 3

Problem

Kwikset

1-800-327-5625

www.kwikset.com

Weiser

USA: 1-800-677-5625

Canada: 1-800-501-9471

www.weiserlock.com

2

Solution

2a

The shackle was closed during the
re-keying procedure after the old key
was removed from the padlock, and a
key was inserted into the cylinder.

The padlock is unusable and you will need to use a new padlock.

61023 / 02

2 / 3