Kvm-tec MVX1, MVX1-F Users Guide

INSTRUCTION
MANUAL

MASTERLINE MVX1/MVX1-F KVM EXTENDER

Part.No: 6701
Masterline MVX1

Part.No: 6801
Masterline MVX1-F

TABLE OF CONTENTS

TABLE OF CONTENTS

1. Introduction 6

1.1 Intended Use 6

1.2 Safety Instructions 7

1.3 Technical Specications 9

1.4 Product Elements 10

1.5 Meaning of LED indicators 12

2. Installation of the extender 13

2.1 Unpacking and checking the contents 13

2.2 Mounting options 14

3. Extender menu/settings 21

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2.2.1 Mounting pads and rubber feet 14

2.2.2 Mounting kits (optional) 14

2.3 Installing the extender 15

2.4 Startup 19

2.5 Replacing the SFP module 19

2.6 Removing a CATx cable 20

2.7 Removing a bre cable 20

3.1 How to access the main menu 21

TABLE OF CONTENTS

3.2 Status Menu 22

3.3 How determine the current rmware version 23

3.4 How to perform a rmware update 24

3.5 How to unlock an option 24

3.6 How to enable or disable the USB Memory Option 26

3.7 How to dene what DDC information is used by the PC 27

3.8 How to change the network settings 27

3.9 How to change the extender settings 28

3.9.1 How to optimize VGA preferences 30

3.9.2 How to enable or disable the USB Compatibility Mode 31

3.9.3 How to set the audio volume 32

3.9.4 How to set the baud rate for the RS232 (serial) connection 33

3.9.5 How to show the last received image 34

3.9.6 How to turn on or off monitor synchronization 35

3.9.7 How to lock the main menu 36

3.9.8 How to use power saving mode 37

3.9.9 How to select your type of keyboard 38

3.9.10 How to change the keyboard fallback mode 39

3.9.11 How to change keyboard shortcuts 40

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TABLE OF CONTENTS

3.9.12 How to close the Extender Settings menu 40

3.10 How to switch between different computers 41

3.11 How to share videos 42

4. Network Settings 44

4.1 How to access the Network Settings menu
(Master View and Network Mode) 44

4.2 How to force disconnect or select a workstation from the
current connected devices 46

4.3 How to manage user details, rights and groups 48

4.4 How to view the status of all remote units 51

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4.5 How to view the status of all local units 53

4.6 How to set up dual-head or multi-head systems 55

4.7 How to enable user groups and rights and login access 57

4.8 How to auto-connect to a free computer after an interruption 58

4.9 How to set up a private connection 59

4.10 How to enable the User-PC Binding mode 60

4.11 How to enable the disconnect on PC Power Down option 61

4.12 How to hide info display 62

4.13 How to reconnect on startup 63

TABLE OF CONTENTS

4.14 Video Sharing 63

4.15 How to set the password timeout 64

5. Maintenance and care 65

6. Troubleshooting 65

7. Disposal 66

8. Warranty 67

9. Support 67

10. Declaration of Conformity 68

11. Requirements for cables 70

11.1 Requirements for CAT5/6/7 cables 70

11.2 Requirements bre cables 71

11.2.1 Multi-Mode (standard) 71

11.2.2 Single-Mode (optional) 71

11.3 Requirements network switch 72

12. Notes 73

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1. INTRODUCTION

Congratulations on the purchase of your new Masterline MVX1/MVX1-F KVM Extender.
You have bought a high quality extender. These instructions are part of this product.
They contain important information regarding safety, use and disposal for every user
of the Masterline MVX1 and MVX1-F KVM Extender. Please familiarise yourself with the
information within prior to using your product. Use the product only in the manner
as described and for the areas of application as stated. When passing the product to a
third party be sure to also supply all instructions and other relevant documentation.
Following proper use and maintenance, your Masterline MVX1/MVX1-F KVM Extender will
bring you joy for many years to come.

1.1 INTENDED USE

This product is intended to be used as a device to increase the distance that a keyboard,
monitor and mouse can be placed from a computer. This product is intended for professional
use. The product should not be used in potentially explosive environments.

The product may only be used according to the instructions as described in this manual. All

use, other than that described in this manual, is seen as unintended use. Modications in the

course of technological progress are reserved. In these user instructions the Masterline
MVX1/MVX1-F KVM Extender is referred to as ‘product’ or ‘extender‘. The MVX1/PC is referred to
as the ‘local unit’ and the MVX1/Monitor is referred to as the ‘remote unit‘.

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1. introduction

1.2 SAFETY INSTRUCTIONS

WARNING! Read and understand all safety instructions.

• Follow all the instructions. This will avoid accidents, re, explosions, electric shocks or
other hazards that may result in damage to property and/or severe or fatal injuries.

Please ensure that everyone who uses the product has read and followed these warnings
and instructions.

• Keep all safety information and instructions for future reference and pass them on to

subsequent users of the product.

• The manufacturer is not liable for cases of material damage or personal injury caused

by incorrect handling or non-compliance with the safety instructions. In such cases, the
warranty will be voided.

• This product is not intended for use by persons (including children) with restricted

physical, sensory or intellectual capability or lack of experience and/or knowledge, unless
they are supervised by a person who is responsible for their safety or provides them with
instructions on how to use the product.

• DANGER! Not for use in potentially explosive environments.

• DANGER! Be vigilant at all times, and always take care around this product. Do not use

electrical equipment if you are lacking in concentration or awareness, or are under the

inuence of drugs, alcohol or medication. Even a moment of inattentiveness can lead to
serious accidents and injuries when using electrical equipment. Check the product and

the cables for any damage before use. If there is any visible damage, a strong odour, or
excessive overheating of components unplug all the connections immediately and stop
using the product.

• DANGER! The MVX1-F KVM Extender is a Class 1 Laser Product 1 according to
DIN 40008/EN and VDE 0837.

• If the product is not installed and used in accordance with this manual, it may cause

disruptive interference with radio or television reception or affect other electronic
products in residential areas.

• Use shielded cables only to connect the components in order to avoid such interference.

Non-compliance invalidates the permission to operate this product.

• Only the mains adapter included with the product should be used as the power supply.

Do not use other adapters.

• Prior to connecting to the mains, make sure your local mains voltage matches the rating

indicated on the product.

• The product must be connected to a permanent and earthed AC wall socket.

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kvm-tec | 7

1. introduction

• Protect cables from being strained, pinched or buckled and place them in a way to

prevent people from tripping over the cord.

• In particular, ensure to avoid damage to the mains adapter.

• Use the product with a suitable, properly installed and easily accessible mains power

socket. Make sure the product can be disconnected from the power socket at all times.

• Unplug the product during electrical storms or when not in use.

• DANGER! Never touch the adapter with wet hands.

• Use the product within the specied performance limits.

• Keep the product away from ammable materials such as curtains and drapes.

• Protect the mains adapter from use by third parties (particularly children). Keep the

unused mains adapter in a dry, elevated or locked location away from children.

• Do not place the product near heaters.

• Do not drop or hit the product.

• Unplug all connections before cleaning the product. Do not use wipes or chemicals

as these could damage the surface. Wipe the housing with a damp cloth. Electrical/
electronic parts must not be cleaned.

• Alterations to the product and technical modications are not permitted.

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1. introduction

1.3 TECHNICAL SPECIFICATIONS

Type: KVM Extender (local unit and remote unit)
Model: Masterline MVX1/MVX1-F KVM Extender

Power supply input voltage: 100 - 240 V; 50/60 Hz AC

Power supply output: 12V; 1A (external power supply)
Power requirement: 5W per extender (excluding attached USB devices)
Operating temperature range: 0 ºC to 45 ºC / 32 °F to 113 °F

Storage temperature range: −25 ºC to 80 ºC / −13 °F to 176 °F

Relative humidity: max. 80% (non-condensing)
Storage humidity: max. 80% (non-condensing)

Casing Material: Anodized aluminium
Dimensions: approx. 98 x 41 x 106 mm / 3.9 x 1.6 x 4.2”
Weight: approx. 540 g / 19 oz. per set
Expected product life: 82 820 hours / 9.5 years

Laser MVX1-F: Class 1 Laser Product 1 according to DIN 40008/EN and

VDE 0837

1

Manual Vers 4.01 /4352

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1. introduction

1.4 PRODUCT ELEMENTS

Local Extender (CPU)

Nr. Name Function

1 dvi-in DVI connection to PC
2 in Audio In from PC
3 out Audio Out to PC

4 kvm-link/ RJ45 socket Connection for CAT5/6/7 cable or bre cable

5 usb USB connection
6 dc Connection for 12 V power supply
7 dvi-out DVI connection to monitor
8 Power/Status LED Displays the status of the extender

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Remote Extender (CON)

1. introduction

1

Nr. Name Function

9 in Audio In from microphone etc.

10 out Audio Out to speakers etc.
11 usb USB connections (e.g. for keyboard and mouse)
12 dc Connection for 12 V power supply

13 kvm-link/ RJ45 socket Connection for CAT5/6/7 cable or bre cable

14 dvi-out DVI-D connection to monitor
15 Power/Status LED Displays the status of the extender

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1. introduction

1.5 MEANING OF LED INDICATORS

The Status LED (8/15) can light red, orange or green. Table 1 shows the meaning of each colour.
Also see chapter Troubleshooting.

Normal Operation

Colour Blinking Physical

Main LED

Red - Yes No No Update Failed

Red Slow No No No

Orange - Yes Yes No

Orange Fast Update in Progress

Green - Yes Yes Yes Update Succedded

Green V. fast Yes**

Red/Green V. fast Yes

RJ45 Socket LEDs *

Yellow - No

Yellow Slow Yes

Green - Yes

Green V. fast Yes

Link

Active
Connection

Video
Extended

USB
Initialisation

UBS Data
Received

Identify
Command

Autoupdate
Mode

* MVX only ** Rem. Only

Table 1: Meaning of LED indicators

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2. INSTALLATION OF THE EXTENDER

2.1 UNPACKING AND CHECKING
THE CONTENTS

Before using the product for the rst time it should be checked for damage. In case of damage

due to transport inform the carrier immediately. Before delivery the product is checked for its
function and its operating safety.

• Make sure that the packaging contains the following content:

A. 1x MVX1/local extender/CPU
B. 1x MVX1/remote extender/CON
C. 2x Power supply 12V; 1A
D. 1x DVI cable
E. 1x USB cable
F. 1x User manual

G. 4x Mounting Pads and 4x Rubber Feet

MVX1 F
1 x SFP Module Multimode up to 500 m ( 1640 ft)

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2. installation of the extender

2.2 MOUNTING OPTIONS

2.2.1 MOUNTING PADS AND RUBBER FEET

The mounting pads and rubber feet can be used to hold the extenders in place and prevents
them from sliding and falling.

To attach the mounting pads or rubber feet:

1. Remove the protection layer from the mounting pads or rubber feet (G).

2. Attach the mounting pads or rubber feet (G) to the bottom the units.

2.2.2 MOUNTING KITS (OPTIONAL)

The following mounting kits are available:

Rack Mounting Kit RMK-F - Part No. 6130
The rack mounting kit RMK-F is for mounting kvm-tec Smartline SVX and Masterline MVX

extenders. It consists of a19“ rack shelf and an alu-faceplate.

Rack Mounting Kit RMK-FN - Part No. 6131
The rack mounting kit RMK-FN is for assembling kvm-tec Smartline SVX and Masterline MVX

extenders. It consists of 19“ Rack Shelf, an alu-faceplate and a power supply.

Rack Mounting Kit RMK-FRN - Part No. 6132
The rack mounting kit RMK-FRN is used to mount kvm-tec Smartline SVX and Masterline
MVX extenders. It is equipped with rack shelf, faceplate and 2 power supply units, which are

summarized in a redundancy module.

Under Desk Mounting Kit - Part No. 6937

The Under Desk Mounting kit is for underdesk mounting of the SVX and MVX extender.

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2. installation of the extender

2.3 INSTALLING THE EXTENDER

WARNING! Read and understand all safety information before installing the product.

The units can be set up to access one host computer, or to access numerous host computers.
In the case of the latter, an additional Network Switch must be installed. With a Network Switch,
each user can gain quick access to any of the required computers.

2

Single setup

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2. installation of the extender

Network Switch Setup

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2. installation of the extender

To install the product with/without Network Switch:

1. Position the MVX1/local unit/CPU (A) close to the host computer.

2. Position the MVX1/remote unit/CON (B) at the desired location.

3. If you are using a Network Switch, position the device between the MVX1/local unit/CPU

and the MVX1/remote/CON/ unit. Note: the maximum distance between the MVX1 units
with CATx cable is 100 meter. The maximum distance between the MVX1-F extenders

with bre cable in the single mode is 20 kilometer, with multimode is 500 meter.

4. Connect a monitor to the DVI-out (7) on the MVX1/local/CPUunit (A).

5. Connect one end of the supplied DVI-cable (D) to the DVI-in (1) on the MVX1/local unit (A).

6. Connect the other end of the supplied DVI-cable (D) to the DVI connection on your

computer.

7. Connect one end of the supplied USB cable (E) to the USB connection (5) on the

MVX1/local unit (A).

8. Connect the other end of the supplied USB cable (E) to a USB port on your computer.

9. Connect a second monitor to the DVI-out (14) on the MVX1/remote /CON unit (B).

10. Connect a keyboard to a USB port (11) on the MVX1/remote/CON unit (B).

11. Connect a mouse to a USB port (11) on the MVX1/remote/CON unit (B)

12. Do one of the following, depending on your model and conguration:

2

• For the MVX1 with Network Switch (see chapter Requirements for cable requirements):

• Connect one end of a CATx cable (not included) to the kvm-link port (4) on the

MVX1/local unit (A). Make sure that the plug is latched.

• Connect the other end of the CATx cable to one of the two CATx ports on the

Network Switch.

• Connect the end of a second CATx cable (not included) to the kvm-link port (4) on

the MVX1/remote unit (A). Make sure that the plug is latched.

• Connect the other end of the second CATx cable to the other CATx port on the

Network Switch.

• For the MVX1 without Network Switch (see chapter Requirements for cable requirements):

• Make sure the dust protectors on the Network Switch and Extenders have been

removed.

• Connect one end of the CATx cable (not included) to the kvm-link port (4) on the

MVX1/local unit (A). Make sure that the plug is latched.

• Connect the other end of the CATx cable to the kvm-link port (4) on

the MVX1/remote unit (A). Make sure that the plug is latched.

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2. installation of the extender

• For the MVX1-F with Network Switch (see chapter Requirements for cable requirements):

WARNING! The MVX1-F is a Class 1 Laser Product. Avoid exposure to the beam!

• Make sure the dust protectors have been removed from the SFP modules. Connect

one end of a bre cable (not included) to the kvm-link port (4) on the MVX1/local

/CPU unit (A). Make sure that the plug is latched.

• Connect the other end of the bre cable to one of the two bre ports on the

Network Switch.

• Connect the other end of the second bre cable (not included) to the other bre

port on the Network Switch.

• Connect the other end of the second bre cable to the kvm-link port (13) on the

MVX1/remote unit (B).

• For the MVX1-F without Network Switch (see chapter Requirements for cable

requirements):

WARNING! The MVX1-F is a Class 1 Laser Product. Avoid exposure to the beam!

• Make sure the dust protectors have been removed.

• Connect one end of a bre cable (not included) to the kvm-link port (4) on the

MVX1/local unit (A). Make sure that the plug is latched.

• Connect the other end of the bre cable to the kvm-link port (13) on the MVX1/

remote unit (B).

17. If you are using a Network Switch, connect your other work stations (remote extenders)

and computers (local extenders) with the Network Switch (see chapter Requirements for
switching requirements).

18. If you are using a Network Switch, connect the Power supply to the AC connection on

the Network Switch.

19. Connect a Power supply (C) to the DC connection (6) on the MVX1/local unit (A).

20. Connect the other Power supply (C) to the DC connection (12) on the MVX1/remote

unit (B).

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2. installation of the extender

2.4 STARTUP

To start up the system without switch:

1. Make sure that the two monitors and the computer are switched on.

2. If you are using a Network Switch, connect the power supply to an earthed wall socket.

3. Connect both extender power supplies (C) to an earthed wall socket. Both extenders will

start an initialisation process. The red status LED blinks a few seconds. After a few seconds
the status LED lights green. The monitor will displays your computer’s desktop or any open
applications.

2.5 REPLACING THE SFP MODULE

The MVX1-F is delivered with a multimode SFP module.

To replace an SFP module with a different SFP module:

1. Remove the black dust protector from the SFP module.

2. Pull the metal latch of the SFP module forwards until it is at a right angle.

3. Replace the SFP module with the other module. Put the metal latch back in position. Only

use SFP modules from kvm-tec, or recommended by kvm-tec.

2

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2. installation of the extender

2.6 REMOVING A CATX CABLE

To remove a CATx cable:

• Press the latch down and slowly pull the cable out.

2.7 REMOVING A FIBRE CABLE

To remove a ber cable:

• Press the latch down and slowly pull the cable out.

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3. EXTENDER MENU/SETTINGS

3.1 HOW TO ACCESS THE MAIN MENU

Use the monitor and keyboard to get access to the main menu.

To access the main menu:

1. Make sure the extenders, the monitors and the computer are switched on.

2. Press the Scroll Lock key on your keyboard quickly  ve times. The main menu appears

with an overview of the sub-menus.

3. To access a sub-menu press the applicable key.

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3. EXTENDER MENU/SETTINGS

3.2 STATUS MENU

In the “Status Menu” the current status of the extender connection is displayed. It provides

information on the connection itself as well as resolution of the video channel, and USB-status.

The enabled options and the current FW-version is displayed in the left top corner.
Link status shows whether there is a physical connection available. Connection indicates if kvm
data is currently able to be transmitted.
Video and USB show if data is currently being transmitted.

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3. EXTENDER MENU/SETTINGS

3.3 HOW DETERMINE THE CURRENT

FIRMWARE VERSION

To view the  rmware version:

• Make sure the main menu is open. The currently installed  rmware versions of the remote

and local units are displayed below (e.g. ‘4267’)

3

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3. EXTENDER MENU/SETTINGS

3.4 HOW TO PERFORM A FIRMWARE

UPDATE

The latest version of the  rmware can be downloaded from http://www.kvm-tec.com/en/
support/ rmware-download.html. Each update  le is accompanied by a detailed description of

the update process. Consult the Update Manual for more information.

To perform a  rmware update:

1. Make sure the main menu is open.

2. Press the U key. The Update menu appears.

• Press the N key to do a network update.

• Press the A key to do an automatic update.

• Press the U key to do a direct update.

• Press the S key to do a USB Update.

• Press the Q key to return to the main menu.

3.5 HOW TO UNLOCK AN OPTION

1. Make sure the main menu is open.

2. Press the M key. The Options Overview menu opens. The device ID will be shown.

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3. EXTENDER MENU/SETTINGS

3. Order the unlock code from your supplier by providing them with the 9-character device ID

and the serial number of your KVM-extender.

4. Press M key to enter the unlock code.

5. Enter the unlock code your supplier provided.

6. The extender will automatically restart.

7. To con rm the Option has been unlocked return to the Options Overview menu and check

that the relevant Option is now displayed in green.

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3. EXTENDER MENU/SETTINGS

3.6 HOW TO ENABLE OR DISABLE THE

USB MEMORY OPTION

The USB Memory Option allows the user to enable or disable the memory option. When

the USB Memory Option is enabled, USB  ash storage and external storage devices can be

accessed via the extender. If your extender was provided with the USB Memory Option you can
enable and disable at any time.

To enable or disable the USB Memory Option:

1. Make sure the main menu is open.

2. Press the M key. The Options Overview menu opens. The current USB Memory status is

displayed (Enabled or Disabled).

3. Press 1 to enable or 0 to disable the USB Memory Option.

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3. EXTENDER MENU/SETTINGS

3.7 HOW TO DEFINE WHAT DDC

INFORMATION IS USED BY THE PC

The DDC Option menu allows the user to de ne what DDC information is used by the PC.

To de ne what DDC information is used by the PC:

1. Make sure the main menu is open.

2. Press the O key. The DDC Option menu appears.

• Press 0 to use the DDC information from the monitor attached to the remote

extender.

• Press 2 to save the current DDC information. The system uses the same settings after

the extender has been restarted.

• Press 4 through 8 to use a prede ned resolution which is saved.

3. Press ESC to go back to the main menu.

3

3.8 HOW TO CHANGE THE NETWORK

SETTINGS

See chapter „Switching Menu Settings“.

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3. EXTENDER MENU/SETTINGS

3.9 HOW TO CHANGE THE EXTENDER

SETTINGS

The Extender Settings menu allows the user to change a range of further preferences. Three

of the selections (VGA, Audio and RS232) will take you to sub-menus. The other four can be

enabled or disabled by pressing the applicable key.

To access the Extender Settings menu:

1. Make sure the main menu is open.

2. Press the G key. The Extender Settings menu appears.

3. The extender settings are distributed across two sub-menus: Remote Settings and

Local Settings.

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3. EXTENDER MENU/SETTINGS

4. To access the local or remote extender settings:

• Press the L key to access the Local Settings menu.

3

• Press the R key to access the Remote Settings menu.

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3. EXTENDER MENU/SETTINGS

3.9.1 HOW TO OPTIMIZE VGA PREFERENCES

The VGA preferences can be set and optimized. The VGA option does only function when it has

been unlocked (see 3.4).

To optimize the VGA settings:

1. From the Extender Settings menu, press the L key. The Local Settings menu appears.

2. Press the V key. The VGA menu appears.

• Press F1 to move the display area up.

• Press F4 to move the display area down.

• Press F2 to move the display area to the left.

• Press F3 to move the display area to the right.

• Press F5 to zoom out.

• Press F6 to zoom in.

• Press space to change the rate of the above mentioned setting. This toggles the rate

of change between 1 and 10.

• Press M to switch the video mode between:

• Auto – the mode is automatically detected and set by the extender.

• DVI – only DVI input is detected.

• VGA – only VGA input is detected.

• Press K for automatic adjustment and positioning of the image area.

• Press I to reset parameters to default values.

• Press S to save the settings and exit the menu.

• Press Q to exit without saving.

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3. EXTENDER MENU/SETTINGS

3.9.2 HOW TO ENABLE OR DISABLE THE USB

COMPATIBILITY MODE

The USB compatibility mode can be enables or disabled.

To enable/disable the USB compatibility mode:

1. From the Extender Settings menu, press the L key. The Local Settings menu appears.

2. Press the U key to enable or disable the USB compatibility mode.

3

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3. EXTENDER MENU/SETTINGS

3.9.3 HOW TO SET THE AUDIO VOLUME

The volume of the audio input (microphone) on the remote unit can be changed. The default

value is 5 but can be set to any value in between 0 and 9. At 0 the audio input on the remote

unit is disabled.

To set the volume:

1. From the Extender Settings menu, press the R key. The Remote Settings menu appears.

2. Press the A key. The Audio Input Gain menu appears.

• Press 0 to turn off the volume.

• Press 1-9 to set the volume.

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3. EXTENDER MENU/SETTINGS

3.9.4 HOW TO SET THE BAUD RATE FOR THE RS232

(SERIAL) CONNECTION

Local Unit Pinout (DCE):

Pin Function Direction
2 TxD OUT
3 RxD IN
4 DTR IN

5 GND —

8 CTS OUT

The pin numbers refer to a 9-pin D-sub plug.

The baud rate can be set in the menu. There is a universal setting for baud rates up to 9600
which transmits all different RS232 con gurations transparently. For higher baud rates the

following settings are available via the menu:

Baudrate Parity Stopbits
4800 No 1

9600 Odd 2
19200 Even

38400 Mark
57600 Space
115200
230400

To set the baud rate:

1. From the Extender Settings menu,

press the R key. The Remote Settings
menu appears.

2. Press the R key. The Baud Rate menu

appears.

3. To select a baud rate press the applicable

key. The Enter Parity menu opens.

4. To select a parity rate press the applicable

key.

Remote Unit Pinout (DTE):

Pin Function Direction
2 RxD IN
3 TxD OUT
4 DTR OUT

5 GND —

8 CTS IN

3

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3. EXTENDER MENU/SETTINGS

3.9.5 HOW TO SHOW THE LAST RECEIVED IMAGE

This function lets you show the last image that is received instead of a black screen when
the monitor extender is disconnected from the PC extender. To show that it is the last image

received, the edges of the screen  ash red.

To enable or disable the Last Image Received function:

1. From the Extender Settings menu, press the R key. The Remote Settings menu appears.

2. Press the S key to enable or disable the function.

3. Press ESC to go back to the main menu.

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3. EXTENDER MENU/SETTINGS

3.9.6 HOW TO TURN ON OR OFF MONITOR

SYNCHRONIZATION

The monitor synchronization can be turned on and off. When enabled, the refresh rate of the
graphics card of the PC and that of the remote monitor are adjusted to match one another.

The advantage of this is to ensure that transmission remains smooth when the screen content
changes rapidly (e.g. When using multimedia applications). Not all monitors support this method
so by default this option is disabled.

To turn on monitor synchronization:

1. From the Extender Settings menu, press the R key. The Remote Settings menu appears.

2. Press the I key to enable or disable the function.

3. Press ESC to go back to the main menu.

3

kvm-tec | 35

3. EXTENDER MENU/SETTINGS

3.9.7 HOW TO LOCK THE MAIN MENU

The extender menu can be locked. When enabled, the extender locks 5 minutes after start up

to prevent unauthorized access.

To lock or unlock the menu:

1. From the Extender Settings menu, press the R key. The Remote Settings menu appears.

2. Press the L key. The Menu Lock Menu appears.

36 | kvm-tec

3. EXTENDER MENU/SETTINGS

3.9.8 HOW TO USE POWER SAVING MODE

The power saving mode lets the extender turn off its video out when the remote extender does
not receive a video signal for more than a minute.

To turn on or off the power saving mode:

1. From the Extender Settings menu, press the R key. The Remote Settings menu appears.

2. Press the P key to enable or disable the power saving mode.

3. When in power saving mode, press any key to return to the menu.

3

kvm-tec | 37

3. EXTENDER MENU/SETTINGS

3.9.9 HOW TO SELECT YOUR TYPE OF KEYBOARD

The Keyboard Locale menu lets you switch between keyboard layouts for navigating the on

screen display menu (OSD). You can choose between French (Azerty), English (Qwerty) and
German (Qwertz).

To select a keyboard layout:

1. From the Extender Settings menu, press the R key. The Remote Settings menu appears.

2. Press the K key. The Keyboard Locale menu opens:

• Press E to select English (QWERTY)

• Press D to select German (QWERTZ)

• Press F to select French (AZERTY)

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3. EXTENDER MENU/SETTINGS

3.9.10 HOW TO CHANGE THE KEYBOARD FALLBACK

MODE

To change the keyboard fallback mode:

1. From the Extender Settings menu, press the R key. The Remote Settings menu appears.

2. Press the O key to change the keyboard fallback mode to 0, 1 or 2.

3

kvm-tec | 39

3. EXTENDER MENU/SETTINGS

3.9.11 HOW TO CHANGE KEYBOARD SHORTCUTS

The Keyboard Shortcuts menu lets you edit the preferred shortcuts for common commands.

To edit the shortcuts:

1. From the Extender Settings menu, press the R key. The Remote Settings menu appears.

2. Press the H key. The Keyboard Shortcuts menu opens.

3. Use the arrows to select a command.

4. Press E to edit the shortcut.

To edit:

• Press a single key. Edit the frequency with left and right arrows.

- OR -

• Press a key combination

3.9.12 HOW TO CLOSE THE EXTENDER SETTINGS MENU

To close the Extender Settings menu:

• Press Q to close the Extender Settings menu.

40 | kvm-tec

3. extender menu/settings

3.10 HOW TO SWITCH BETWEEN

The menu for switching between different computers is accessible via a USB keyboard connected
to the remote unit.

1. Press Ctrl+Alt+F12 (this is the default keyboard shortcut but may be changed. See “How to

change keyboard shortcuts”). The switching menu opens. The switching menu lists all the
local units connected to the switching network.

• Blue indicates the computer with which you are currently connected. The status is

listed as “conn’d”.

• White indicates a computer which is currently connected to by another work station

(Remote unit). The status is listed as “in use”.

• Green indicates a computer in the switching network that isn’t connected to any

work station (Remote unit). The status is listed as “free“.

• Red indicates a computer which was once in the switching network but isn’t

currently available. This usually indicates that the Extender has been discon
nected from the network. If this is the case the computer can be removed from the

switching menu with the “delete” key.

2. Use the arrow up and arrow down keys, or PGUP and PGDOWN keys, to select a local

extender. Press enter. The system switches to the selected computer.

• The left column denes the favourites menu and provides each computer with a

favourite number. Each favourite number corresponds to a hot-key combination
that can be used to quickly connect to the desired computer without having to

access the switching menu. For example favourite “1” has the hot-key combination
“Ctrl+Alt+F1” For favourite “2” this is “Ctrl+Alt+F2” and so on up to favourite “8” with
“Ctrl+Alt+F8”. All other computers can still be accessed via the switching menu. To

change the order of the computers in this list, select the computer then press a
number key 1 through 8 to shift it to that number.

• If the password system is active, the user currently logged in is displayed at the

bottom. You can manually logout by pressing the “x” key or disconnect from the
current PC by pressing the „d“ key.

DIFFERENT COMPUTERS

3

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3. extender menu/settings

3.11 HOW TO SHARE VIDEOS

The Video Sharing option allows you to share your screen with other users on the network.

Ensure that the switch you are using has IGMP Snooping capabilities, and that this is turned on

(most switches have this off by default).

What happens with the control over the local extender depends on the initial state. There are
two main use-cases which can both be controlled in the MASTER VIEW connections overview
menu. Note that this capability is not available in combination with the password security
system.

To share a video:

1. Make sure the main menu is open.

2. Press Ctrl+Alt+F10. The MASTER VIEW connections overview menu opens.

3. Choose one of the following:

• To mirror a screen to other consoles:

• Press the P key on the keyboard of the extender that should display the user‘s

screen. In this case „P“ stands for „push to screen“. Such a command is only valid

if the console which initiates the mirroring is currently connected to a local unit

and has video and the other remote unit is “free” (marked green).

• To see the screen of other consoles on the network:

• Press the G key on the keyboard of the extender that should display the user‘s

screen. The key „G“ stands for „get screen“. If the console unit from which this

command is executed currently has a partner, a disconnect is executed before
the video of the other local unit is displayed. If the selected local extender
currently isn‘t connected, a regular connection including USB, etc. is established.

42 | kvm-tec

3. extender menu/settings

3

Video sharing setup

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4. NETWORK SETTINGS

4. NETWORK SETTINGS

4.1 HOW TO ACCESS THE NETWORK

SETTINGS MENU (MASTER VIEW AND
NETWORK MODE)

The Network Settings menu includes the preferences and settings for the Switching Option.
Note: this menu is only available when the Switching Option has been unlocked (see chapter

„How to unlock an Option“).

To access the Network Settings menu (Master View and Network Mode):

1. Make sure the main menu is open (see chapter „How to access the main menu“)

2. Press the W key. The Enter User/Password window opens.

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kvm-tec | 44

4. NETWORK SETTINGS

3. Log in with your user name and password. The Network Setting menu opens. Note: in

order to prevent unauthorised access to the Network Settings, this option is protected
by a user/password combination. Access is only allowed for users with administrator rights.
The factory settings provide an administrator user with User: admin and Password: admin.

• The Master View option allows the administrator to view, add, edit or remove user,

console and computer information. Press the V key to access the Master View menu.

• The Network Mode allows to de ne how you want the network system to operate.

Each of the modes available may individually be activated or deactivated by pressing
the appropriate key. You may have more than one selected depending on their
function. Some modes require others, and others are incompatible with each other,
but the system will automatically recognise this for you. Press the M key to access the
Network Mode menu.

4

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4. NETWORK SETTINGS

4.2 HOW TO FORCE DISCONNECT OR

SELECT A WORKSTATION FROM THE
CURRENT CONNECTED DEVICES

The Connection Overview provides an overview of the current connections as well as the free
PCs and consoles on the network. You may break a connection remotely, or assign a PC a new
console or vice versa.

To force disconnect or select a workstation from the current connected devices:

1. Make sure the Master View menu is open (see chapter „How to access the Network

Settings menu (Master View and Network Mode)”).

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4. NETWORK SETTINGS

2. Press the O key. The Connection Overview menu opens.

4

3. Press the I key. The Connection Details window opens.

• Press the D key to force disconnect the selected device/connection.

• Press the E key or Enter key to select a PC or workstation to create or break a

connection to that unit.

• Press the Q key to exit.

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4. NETWORK SETTINGS

4.3 HOW TO MANAGE USER DETAILS,

RIGHTS AND GROUPS

The Console Extender List allows you to manage user details, rights and groups.

To manage user details, rights and groups:

1. Make sure the Master View menu is open (see chapter „How to access the Network

Settings menu (Master View and Network Mode)”).

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4. NETWORK SETTINGS

2. Press the U key. The User List menu opens.

• Press the A key to add a new user.

• Press the R key to delete the selected user.

• Press the I key to display details about the selected user which may be edited.

4

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4. NETWORK SETTINGS

3. To edit a user, press the I key. The User Detail menu opens.

4. Select the user detail you want to edit and press the E key.

• User: Assign each user a login name with max. 12 characters.

• Full Name: For clarity the full name of a user may be entered with max. 20

characters. This name is displayed when informing other users who interrupted
their connection.

• Password: Each user requires a password for the login. Max. 16 characters.

• Rights: There are three types of rights: USER, MASTER and ADMIN.

By pressing the + key the rights of the selected user can be changed. The rights
control access to the Network Settings menu (only ADMIN), and which users may
interrupt the connection of which other users.

• Admin: May interrupt connections of Masters and Users. In the case that an

Admin interrupts the connection of another Admin, the interrupted Admin may
reclaim the original connection. Private connections can’t be interrupted.

• Master: May interrupt connections of Users. In the case that a Master

interrupts the connection of another Master, the interrupted Master may
reclaim the original connection. Admins and private connections can’t be
interrupted.

• User: In the case that a User interrupts the connection of another User, the

interrupted User may reclaim the original connection. Admins, Masters and
private connections can’t be interrupted.

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4. NETWORK SETTINGS

• Groups: Each user can join up to 8 user groups. Each computer is de ned as

belonging to one user group. By default all computers are in the same user group. This
system makes it possible to allow or deny different users access to a computer. The

user’s group access is set by pressing the buttons 1 – 8.

• Bound PC: When in User-PC Binding mode (see 4.10) each user must have a PC

bound to them. That user will only be able to connect to that PC. When selected the
User Detail menu, press RETURN a list of PCs on the network will be displayed to select
from.

4.4 HOW TO VIEW THE STATUS OF ALL

REMOTE UNITS

The Console Extender List allows you to view all remote units in the switching network and their
current status.

4

To view the status of all remote extenders:

1. Make sure the Master View menu is open (see chapter „How to access the Network Settings

menu (Master View and Network Mode)”).

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4. NETWORK SETTINGS

2. Press the C key. The Console Extender List menu opens.

• “this” de nes the extender which you are currently using.

• “in use” indicates that the extender is in use.

• “free” indicates that this extender is not busy.

3. To edit the name of an extender, press the I key. The Console Extender Detail menu

opens.

4. Press the E key to edit the name of the extender.

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4. NETWORK SETTINGS

4.5 HOW TO VIEW THE STATUS OF ALL

LOCAL UNITS

The PC Extender List allows you to view all local units in the switching network and their current
status.

To view the status of all local units:

1. Make sure the Master View menu is open (see chapter „How to access the Network Settings

menu (Master View and Network Mode)”).

4

2. Press the P key. The PC Extender List menu opens.

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4. NETWORK SETTINGS

3. To edit the name, groups or status of an extender, press the I key. The PC Extender Detail

menu opens.

4. Use the Up and Down Arrow keys to select the name or group of the PC unit.

5. Press the E key to edit the selected parameter.

Example:
There are the following 3 PC’s: Department PC, Team A PC and Team B PC. The users Alex, Blair
and Charlie should have access to the Department PC and the Team A PC. The users Danny, Em
and Frankie should have access to the Department PC and the Team B PC.

To achieve this we assign each PC a different group:

Department PC: Group 1
Team A PC: Group 2
Team B PC: Group 3

Alex, Blair and Charlie are assigned to be members of Group 1 and Group 2. Danny, Em and
Frankie are assigned to be members of Group 1 and Group 3.

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4. NETWORK SETTINGS

4.6 HOW TO SET UP DUAL-HEAD OR

MULTI-HEAD SYSTEMS

If you use multiple monitors with a PC then you can group individual local and remote units
together in the Multi-Head menu, making them switch as a single unit.

To group individual local and remote extenders:

1. Make sure the Master View menu is open (see chapter „How to access the Network Settings

menu (Master View and Network Mode)“).

4

2. Press the M key. The Multi-Head con guration menu opens.

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4. NETWORK SETTINGS

3. Press the A key. The multi-head detail menu opens.

• Press the R key to remove an extender from the multi-head set.

• Press the Q key to exit.

4. Press the A key to add individual extenders. The extender type is automatically determined

once the  rst extender has been selected.

5. Press the E key to edit the multi-head set name of max. 16 characters.

56 | kvm-tec

4. NETWORK SETTINGS

4.7 HOW TO ENABLE USER GROUPS AND

RIGHTS AND LOGIN ACCESS

The Passwords option allows to activate user groups and rights and login access. For more

information about user groups and rights see „How to manage user details, rights and groups“.

Access to the network settings is always protected by a login and password, even when the
password system is disabled.

To enable the password option:

1. Make sure the Network Mode menu is open (see chapter „How to access the Network

Settings menu (Master View and Network Mode)”).

2. Press the P key to disable or enable the option.

4

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4. NETWORK SETTINGS

4.8 HOW TO AUTO-CONNECT TO A FREE

COMPUTER AFTER AN INTERRUPTION

The Auto Connect option allows you to connect automatically with a free computer if your
connection is interrupted by another user. This function is unavailable while using the
Password System.

To enable the auto-connect option:

1. Make sure the Network Mode menu is open (see chapter „How to access the switching

menu Master View and Network Mode“).

2. Press the C key to disable or enable the option.

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4. NETWORK SETTINGS

4.9 HOW TO SET UP A PRIVATE CONNECTION

The Auto Connect option allows you to set up a private connection with a computer, which can’t
be interrupted by other users.

To enable the private connection option:

1. Make sure the Network Mode menu is open (see chapter „How to access the switching

menu Master View and Network Mode“).

2. Press the V key to disable or enable the option.

3. To establish a private connection hold down Shift while you select a new connection (either

in the switching menu or by pressing the hot-key combination (see chapter „How to switch

between different computers“).

4

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4. NETWORK SETTINGS

4.10 HOW TO ENABLE THE USER-PC

BINDING MODE

To enable the User-PC Binding mode:

1. Make sure the Network Mode menu is open (see chapter „How to access the switching

menu Master View and Network Mode“).

2. Press the B key to disable or enable the option.

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4. NETWORK SETTINGS

4.11 HOW TO ENABLE THE DISCONNECT

ON PC POWER DOWN OPTION

The Auto Connect option allows you to break the connection of any local unit that is connected to a

PC that is powered down, allowing the remote unit to  nd a different local extender to connect to.

To enable the PC Power Down option:

1. Make sure the Network Mode menu is open (see chapter „How to access the switching

menu Master View and Network Mode“).

2. Press the D key to disable or enable the option.

4

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4. NETWORK SETTINGS

4.12 HOW TO HIDE INFO DISPLAY

To hide the info display during startup:

1. Make sure the Network Mode menu is open (see chapter „How to access the switching

menu Master View and Network Mode“).

2. Press the H key to disable or enable the option.

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4. NETWORK SETTINGS

4.13 HOW TO RECONNECT ON STARTUP

To reconnect on startup:

1. Make sure the Network Mode menu is open (see chapter „How to access the switching menu

Master View and Network Mode“).

2. Press the T key to disable or enable the option.

4

4.14 VIDEO SHARING

See chapter „How to share videos“.

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4. NETWORK SETTINGS

4.15 HOW TO SET THE PASSWORD

TIMEOUT

When the password system is activated you can de ne under what circumstances the user will

be required to re-enter their login details when switching.

• I – Immediately: User and password must be re-entered for each switch.

• N – Never: User and password are not required to be re-entered until the current

user logs out. See chapter „How to switch between different computers“.

• T – Time in min: You de ne the number of minutes since the last switch before the

user and password details are required again to switch.

64 | kvm-tec

5. MAINTENANCE AND CARE

CAUTION! Do not use solvent-containing cleansers. Do not use wipes, alcohols (e.g. spiritus) or

chemicals as these could damage the surface.

To clean the product:

• Clean the product with a maintenance product for synthetic material, which is available in
specialized shops.

6. TROUBLESHOOTING

Error Cause Solution

LED is not
lighting

LED is lighting
in red

LED is lighting
in orange

LED is lighting
green

LED is lighting
green

The devices get no
power

No connection
between Loc and
Rem

No picture on the
monitor

Screen occurs but
the keyboard is not
working

No audio Establish audio connection:

Is the power supply connected? (white box)

Check if the RJ45/network cable is connected well.
(Clicking noise when plugging in)
Control both, if it does not work please send an e-mail to
[e-mail]

Check if the local (PC) cable is connected well.
Check if the remote (monitor) cable is connected well.
If everything is connected well but no function appears,
reconnect power supply again.
If the menu is visible, press the O key and choose the
resolution of the monitor. Then press the assigned
number on your keyboard.

Plug out/in USB of keyboard and wait until driver is
installed (after few seconds).
Check all USB connections on both sides (Local and
Remote)
If it is still not working, plug out/in DC once more

plug stereo-jack to the audio output of the PC (green)

connection with local: IN
remote: headset OUT

Establish microphone connection:

plug stereo-jack to the microphone input of the PC (pink)

connection with local OUT. Connect the microphone to
the Remote IN

6

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6. TROUBLESHOOTING

Error Cause Solution

LED is lighting
green

LED is blinking
green

LED are
lighting
differently

The screen fl ickers,

has an incorrect
display

Different fi rmware

or USB is not
compatible

Different fi rmware

Install current  rmware from our homepage www.kvm-

tec.com/support

Please contact the kvm-tec support team via e-mail:
[e-mail] or by phone: [phone]

To enter on screen menu/check  rmware version:

To enter the On screen menu, press the Scroll Lock key

 ve times in quick succession. The currently installed
 rmware version is displayed below the menu
If  rmware update does not work, please send an e-mail

to [e-mail]

7. DISPOSAL

This symbol on the product, the accessories or packaging indicates that this
product must not be treated as unsorted municipal waste, but must be collected
separately! Dispose of the product via a collection point for the recycling of
waste electrical and electronic equipment within the EU and in other European
countries that operate separate collection systems for waste electrical and
electronic equipment.

By disposing of the product in the proper manner, you help to avoid possible hazards for the

environment and public health that could otherwise be caused by improper treatment of waste
equipment. The recycling of materials contributes to the conservation of natural resources.
Therefore do not dispose of your old electrical and electronic equipment with the unsorted
municipal waste.

The packaging is made of environmentally friendly materials, which may be disposed through
your local recycling facilities. By disposing of the packaging and packaging waste in the proper

manner, you help to avoid possible hazards for the environment and public health.

66 | kvm-tec

8. WARRANTY

Warranty lasts 24 months from the date of purchase. The defect product has to be sent back to
the manufacturer or your supplier within 2 weeks. The warranty becomes void in case of:

• External forceful impact

• Inappropriate maintenance

• Violating the operating instructions

• Damage by lightning

Always contact us rst before sending back the product.

9. SUPPORT

If you have any questions about our products, please contact your dealer.

kvm-tec electronic gmbh

Gewerbepark Mitterfeld 1A

2523 Tattendorf
Austria

Phone: [phone]
Fax: [phone] 99

Email: [e-mail]
Web: www.kvm-tec.com

kvm-tec Chinasales email chinasales @kvm-tec.com

Find our newest updates and FAQs on our homepage: http://www.kvm-tec.com/support

67 | kvm-tec

kvm-tec Inc.
67 Camino Del Oro
Rancho Santa Margerita

CA 92688
phone: [phone]
Email: o[e-mail]

Web: www.kvm-tec.com

9

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10. DECLARATION OF CONFORMITY

EU DECLARATION OF CONFORMITY

Manufacturer: KVM-TEC Electronic GmbH
Gewerbepark Mitterfeld 1A, 2523 Tattendorf, Austria
Commercial register number: FN 272328h LG Wr. Neustadt

I hereby declare that the device

Product: Masterline SVX und SVX-F
Type: SVX - Digital KVM Extender
SVX-F - Digital KVM Extender Fiber

fulls following EU Directive and European standards listed within:

EMC/EMV - EU Directive 2014/30/EU and 2014/35/EU

2014/35/EU low voltage directive
2014/30/EU EMV directive
The device was tested in a typical application with a PC.

RoHS II - EU Directive 2011/65/EU

Certicate according to RoHS II Directive 2011/65 / EU

We hereby certify that all our products are manufactured and packaged in accordance with

RoHS II 2011/65/EU and PFOS 2006/122EG directives.

REACH - Regulation (EG) No. 1907/2006

For our products, we only use commercially available, well-known components from well­known manufacturers, which do not exceed the thresholds for Substances of Very High
Concern (SVHC) and do not fall into the obligations for the production and placing on the
market of substances / chemicals for pre-registration or registration (ECHA) fall.

Ecodesign Directive 2009/125/EC

68 | kvm-tec kvm-tec | 68

10. DECLARATION OF CONFORMITY

In particular, the limits of the following standards are observed:

EN 55032:2012 Class A *
EN 55024:2010
EN 61000-3-2:2014
EN 61000-3-3:2013

EN 60950-1:2006+A2:2013, IEC 60950:2005
LASER CLASS 1: EN 60825-1:2007 compatible with IEEE 803.3z

Signed for and on behalf of: KVM-TEC Electronic GmbH

Place and date of issue: Tattendorf, 2018-05-09

Name, Function, Signature: Ing. Dietmar Pfurtscheller, CEO/Geschäftsführer

kvm-tec | 69

10

11. REQUIREMENTS FOR CABLES

11.1 REQUIREMENTS FOR CAT5E/6/7

CABLES

A Cat5/6/7 cable should meet the following requirements:

• The pins are connected 1:1. Caution: the cable pairs must be twisted to EIA/TIA- 568A (rare)

or EIA/TIA-568 B (common) pairs.

• Erroneous assignments cannot be found with a simple cable tester.

• The pins for the green pair of wires are not adjacent to one other.

• The cable must at the very least meet the CAT5 specications and be suitable for Gigabit

transmission.

• The cable should meet one of the following standards: Class D ISO/IEC 11801:2002

or EN 50173-1:2002. Schema EIA/TIA-568 B.

• Only use shielded installation cable with min. cross section of 24 AWG throughout

the length.

• The shield should be contiguous and connected to both ends. A shielded patch cable is

allowed for connection to the device.

Schema EIA/TIA-568 B

Pin Color

70 | kvm-tec

1 Orange/White

2 Orange

3 Green/White

4 Blue

5 Blue/White

6 Green

7 Brown/White

8 Brown

11. REQUIREMENTS FOR CABLES

11.2 REQUIREMENTS FIBER CABLES

11.2.1 MULTI-MODE (STANDARD)

A Multi-Mode bre cable should meet the following requirements:

• Maximum length should be 500 m. The MVX1-F includes a bre Multimode – SFP

Module which allows a transmission distance of up to 500 m.

• Dedicated bre connection cable type Duplex Multimode 50/125μ (OM2), LC

connector

11.2.2 SINGLE-MODE (OPTIONAL)

A bre Single-Mode – SFP Module cable should meet the following requirements:

• Up to 20 km transmission distance.

• Requires dedicated bre connection: cable type Duplex Singlemode with LC connector

A bre Single-Mode – SFP Module BiDi cable should meet the following requirements:

• Up to 20 km transmission distance.

• Requires dedicated bre connection: cable type Singlemode with LC connector

Wavelength (λ) of 850 nm in multi-mode or 1310 nm TX -1550 nm RX in single-mode

kvm-tec | 71

11

11. REQUIREMENTS FOR CABLES

11.3 REQUIREMENTS NETWORK SWITCH

The entire switching network system requires its own dedicated network. For security reasons
it cannot be integrated into an existing company network.

The network switch must full the following specications:

1 Gigabit Switch, with true port to port transfer rates of 1 Gigabit/second

The following switches have all been tested and veried to work with all features of kvm-tec

electronic’s SVX Smartline and MVX Masterline KVM-extenders.

Brand Model

1G CATx 1G SFP 10G SFP+

Port Count

D-Link DGS-1210-24 24 4

D-Link DGS-1210-52 48 4

D-Link DGS-1510-20 16 2 2

D-Link DGS-1510-28 24 2 2

D-Link DGS-1510-52X 48 4

TP-Link TL-SG1016DE 16

TP-Link TL-SG108E 8

72 | kvm-tec

12. NOTES

kvm-tec | 73

12

12. NOTES

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12. NOTES

kvm-tec | 75

12

76 | kvm-tec

www.kvm-tec.com