KVH Industries TracVision S3 User Manual

Satellite Television

KVH TracVision

®

L3/S3

owner’s

manual

•

Installation Instructions

•

User’s Guide

•

Technical Manual

A Guide to TracVision L3/S3

Congratulations!

You have selected one of the most advanced land-mobile satellite
tracking systems available today. KVH

®

Industries’

TracVision

®

L3/S3 is designed for use with European and North
American DVB-compatible satellite services as well as
DIRECTV

®

. This manual provides detailed instructions on the
proper installation, use, and maintenance of your
TracVision L3/S3 system. Before using this manual, be sure to

check the inside back cover for any addenda, which may detail
changes to the manual’s information.

Throughout this manual, important information is marked for
your attention by these icons:

Direct questions, comments, or suggestions to:

KVH Industries, Inc. KVH Europe A/S

50 Enterprise Center Ved Klaedebo 12
Middletown, RI 02842 USA 2970 Hoersholm Denmark
Tel: [phone] Tel: [phone]
Fax: [phone] Fax: [phone]
E-mail: [e-mail] E-mail: [e-mail]
Internet: www.kvh.com Internet: www.kvh.com

If you have any comments regarding this manual, please e-mail
them to [e-mail]. Your input is greatly appreciated!

KVH Part # 54-0157 Rev. G

© 2003, KVH Industries, Inc.

TracVision L3/S3 Serial Number

This serial number will be required
for all troubleshooting or service
calls made regarding this product.

Click here to go to our 
state-of-the-art Customer 
Support web page...the 
fastest and easiest way 
to get all of your 
questions answered!

A helpful tip that either directs you to
a related area within the manual or
offers suggestions on getting the
highest quality out of your system.

An alert to important information
regarding procedures, product
specifications, or product use.

Information about installation,
maintenance, troubleshooting, or
other mechanical issues.

An electrical safety warning to help
identify electrical issues that can be a
hazard to either this KVH product or
a user.

TracVision®, KVH®, and T racNet™ are trademarks of

KVH Industries, Inc.

DVB®(Digital Video Broadcasting) is a registered trademark of the DVB Project.

DIRECTV

®

is an official trademark of DIRECTV, Inc.,

a unit of GM Hughes Electronics.

DISH Network

™

is an official trademark of

EchoStar Communications Corporation.

ExpressVu is a property of Bell ExpressVu, a wholly owned

subsidiary of Bell Satellite Services.

DirecPC

®

is a registered trademark of

Hughes Network Systems, a unit of GM Hughes Electronics.

Table of Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.1 Digital Satellite Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

1.2.1 TracVision L3/S3 Components . . . . . . . . . . . . . . . . . . . . . .1-3

1.2.2 Integrated Receiver Decoder (IRD) . . . . . . . . . . . . . . . . . . .1-3

1.3 Materials Provided with TracVision L3/S3 . . . . . . . . . . . . . . . . .1-4

1.3.1 Additional Materials Required for TracVision L3/S3 Use . . .1-5

2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

2.1 Choosing the Best Location . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

2.2 Mounting the Antenna Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

2.3 Connecting System Components . . . . . . . . . . . . . . . . . . . . . . . .2-9

2.3.1 Connecting the Antenna Data/Power Cable . . . . . . . . . . . .2-10

2.3.2 Connecting to Vehicle Power . . . . . . . . . . . . . . . . . . . . . . .2-11

2.3.3 Connecting the IRD Ground Wire . . . . . . . . . . . . . . . . . . .2-12

2.3.4 Installing the Switchplate . . . . . . . . . . . . . . . . . . . . . . . . .2-12

2.3.5 Connecting the Antenna RF Signal Cable to the IRD . . . .2-13

2.3.5.1 Installing Two IRDs and TVs (North Amer ican

Systems Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13

2.3.5.2 Connecting Three or More IRDs and TVs

(North American Systems Only) . . . . . . . . . . . . . . . . . .2-14

2.3.6 Sealing the Cable Access Hole . . . . . . . . . . . . . . . . . . . . .2-15

2.4 Activating the IRD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15

2.5 Selecting the Active Satellite . . . . . . . . . . . . . . . . . . . . . . . . . .2-16

2.5.1 Installing Your Selected Satellites . . . . . . . . . . . . . . . . . . .2-17

2.5.2 Programming User-defined Satellites . . . . . . . . . . . . . . . .2-19

2.6 Setting the Skew Angle (European Systems Only) . . . . . . . . .2-24

2.7 Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-25

2.8 Configuring TracVision L3/S3 for Remote

Satellite Dish Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26

2.9 Changing Geographic Location . . . . . . . . . . . . . . . . . . . . . . . .2-27

i

54-0157 Rev. G

ii

3 Using Your TracVision L3/S3 . . . . . . . . . . . . . . . . . . . . .3-1

3.1 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

3.2 Changing Channels and Switching Between Satellites . . . . . . .3-2

3.2.1 Using the IRD Remote Control to Switch

Between Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

3.2.2 Using the TV/SAT Switch to Switch

Between Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

3.2.3 Using a PC to Switch Between Satellites . . . . . . . . . . . . . .3-4

3.3 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

3.4 Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

4Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

4.1 Causes and Remedies for Common Operational Issues . . . . . .4-1

4.1.1 Blown Fuse or Improper Wiring . . . . . . . . . . . . . . . . . . . . . .4-2

4.1.2 Incorrect Satellite Configuration . . . . . . . . . . . . . . . . . . . . .4-2

4.1.3 Satellite Signal Blocked . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

4.1.4 Dew or Rain Pooling on Dome . . . . . . . . . . . . . . . . . . . . . .4-3

4.1.5 Satellite Coverage Issue . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

4.1.6 Vehicle Tur ning Dur ing Star tup (TracVision L3 only) . . . . . .4-3

4.1.7 Incorrect or Loose RF Connectors . . . . . . . . . . . . . . . . . . .4-3

4.1.8 Type of Multiswitch Used

(North American Systems Only) . . . . . . . . . . . . . . . . . . . . .4-4

4.1.9 Stationary Use Only (TracVision S3 only) . . . . . . . . . . . . . .4-4

4.2 IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.2.1 IRD Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.2.2 IRD Faulty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.3 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.4 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

4.5 Maintenance Port Parser Commands . . . . . . . . . . . . . . . . . . . . .4-5

5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.3 Replaceable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

5.4 Field Replaceable Unit Procedures . . . . . . . . . . . . . . . . . . . . . .5-3

5.4.1 PCB Removal and Replacement . . . . . . . . . . . . . . . . . . . . .5-5

5.4.2 RF Detector/DVB Decoder . . . . . . . . . . . . . . . . . . . . . . . . .5-6

5.4.3 Antenna Gyro Assembly (TracVision L3 only) . . . . . . . . . . .5-7

5.4.4 Antenna LNB Replacement . . . . . . . . . . . . . . . . . . . . . . . .5-8

5.5 Preparation for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9

Appendix A System Specifications

Appendix B Comprehensive System Wiring Diagram

Appendix C Switchplate Template

Appendix D Startup Data Sequence

Appendix E Maintenance Port Parser Commands

iii

54-0157 Rev. G

1 Introduction

1.1 Digital Satellite Television

Your new TracVision L3/S3 satellite antenna is fully compatible
with the Digital Video Broadcasting (DVB

®

) satellites, which use
the international standard for digital TV transmission, as well as
Digital Satellite Service (DSS) services, such as DIRECTV

®

. As a
result, you will be able to receive and decode signals from your
chosen satellite services with the proper programming and
hardware (e.g., the IRD [satellite TV receiver]). Your
TracVision L3/S3 is also fully compatible with KVH’s TracNet

™

2.0 Mobile High-speed Internet System (for more information,
please visit our web site at www.kvh.com).

Your TracVision L3/S3 comes with a pre-programmed “satellite
library” of European and North American satellite services.
When configuring the TracVision L3/S3, you may choose a pair
of satellites from the entire library to be active in the system and
with your IRD. For the antenna to receive signals from two
satellites, they must be within 10º longitude of each other in
orbit. As a result, certain satellites can be paired only with certain
other satellites. Tables 1-1 and 1-2 list the possible satellite pairs
that may be selected in North America and Europe. If the satellite

service you wish to receive is not already in the “satellite library,” you
may also add two additional satellites of your choice to the library.

1-1

Introduction

54-0157 Rev. G

TracVision L3/S3’s default satellite
pairs are:

Europe: Astra 1 & Hotbird
N. America (US DIRECTV):

DSS_101 & DSS_119

or

N. America (US DISH Network):

Echo_119 & None

or

N. America (ExpressVu):

Expressvu & None

Refer to Section 2.5, “Selecting the

Active Satellite,” for instructions on

selecting different satellites.

Table 1-1

Available N. American Satellite
Pairs (U.S.-style LNB required)

DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu

DSS_101 ✓
DSS_119 ✓
Echo_61 ✓✓ ✓
Echo_110 ✓ ✓✓✓
Echo_119 ✓✓ ✓✓
Echo_148 ✓✓ ✓
Expressvu ✓✓✓✓

1.2 System Overview

A complete satellite TV system includes the TracVision L3/S3
connected to an IRD and a television set. The optional TV/SAT
Switch allows you to select a satellite at the press of a button. A
desktop or laptop computer is used to configure the system and
conduct diagnostics. The complete system is illustrated in
Figure 1-1.

System specifications and a wiring diagram are provided in
Appendices A and B, respectively.

1-2

A Guide to TracVision L3/S3

Figure 1-1

TracVision L3/S3 System

Configuration

If you are a DISH 500 customer,
you can order the optional TV/SAT
Switch – free of charge. Simply fill
out the order form located at the
back of this manual and fax it to
KVH at [phone].

Table 1-2

Available European Satellite Pairs

(European LNB Required)

Astra 1 Astra 2N Astra 2S Hispasat Hotbird Sirius Thor

Astra 1 ✓✓ ✓✓
Astra 2N ✓✓
Astra 2S ✓✓

Hispasat

Hotbird ✓✓✓ ✓
Sirius ✓✓✓
Thor ✓

Second TV

and receiver

option only

available with

U.S.-style,

dual output

LNB.

TracVision Antenna

Radome

Baseplate

11-16 Volts DC

2.5-3.5 Amps

Data/Power

PC Maintenance

RF2

Satellite Receiver 2TV 2 Laptop PC

RF1

Satellite Receiver 1

TV 1

Options Purchased Separately

TV/SAT Switch

Vehicle

PowerSwitchplate

(optional)

E

rr

o

r

S

a

t A

S

a

t

B

S

e

le

c

t

C

ha

ng

ing

S

atellite

s:

1.Pu
s

h

S

ele

ct bu

tto

n

2.W
ait w

h

ile

S

at A or
B

blinks g

reen

3.R
eady w

hen

Sat A

o

r S

at B

stays

so

lid g

reen

O

ther Indicators

:

•Bo

th

blinking

green: initia

lizin
g

•Error lig

ht

blinking

red

:

system

pro

blem

In-motion Tracking (TracVision L3 only)

The TracVision L3 employs a state-of-the-art actively stabilized
antenna system. Once the satellite is acquired, the antenna gyro
continuously measures your vehicle’s motion and position, and
transmits commands to the antenna motors to keep the antenna
pointed at the satellite at all times.

1.2.1 TracVision L3/S3 Components

The antenna unit includes the antenna positioning mechanism,
signal front end, power supply, and control elements. The
antenna is a parabolic dish mounting a low noise block (LNB)
converter with built-in preamplifier. The European configuration
includes a single-output LNB while the North American system
uses a dual-output LNB. A molded ABS radome encloses the
fiberglass baseplate and is secured in place with standard
fasteners. Connectors on the back of the baseplate join the power,
signal, and control cabling from units inside the vehicle.

1.2.2 Integrated Receiver Decoder (IRD)

The IRD (purchased separately) receives satellite signals from the
antenna unit for signal processing and channel selection, and
sends the signals to the TV set for viewing. The IRD also
provides the interface for the user to activate authorization for
reception. Please refer to the User’s Manual provided with your
selected IRD for complete operating instructions.

1-3

Introduction

54-0157 Rev. G

The dual-output LNB in the North
American systems allows two
IRD/TV pairs to be connected
directly to the antenna.Three or
more pairs can be connected to the
system if an active multiswitch is
used. Section 2.3.5, “Connecting

the Antenna RF Signal Cable to the
IRD,” provides installation directions

for each of these options.

Before you can start watching
satellite TV using your TracVision
antenna, you will need to activate
your I R D. Refer to Section 2.4,

“Activating the IRD,” for more

details.

KVH offers an upgrade kit (KVH
Part #02-1026) that adds in-motion
tracking capability to the
TracVision S3, allowing you to
receive satellite signals while on
the move.

1.3 Materials Provided with
TracVision L3/S3

Table 1-3 lists the units, cables, and materials packed in the
TracVision L3/S3 package by name and KVH part number.

Component KVH Part No.

Antenna Unit (TracVision L3), comprising: 01-0225-19

†

01-0225-22

††

01-0225-25

†††

01-0225-28

††††

Baseplate Assembly (TracVision L3) 02-1245-01*

02-1245-03**

Radome Assembly (TracVision L3) 02-0953-03

Antenna Unit (TracVision S3), comprising: 01-0225-21

†

01-0225-27

†††

01-0225-30

††††

01-0225-24

††

Baseplate Assembly (TracVision S3) 02-1245-02*

02-1245-04**

Radome Assembly (TracVision S3) 02-0953-05
RF Cable (28 ft/8.5 m) 32-0417-28
Data/Power Cable (28 ft/8.5 m) 32-0730-28
PC Cable (6 ft/1.8 m) 32-0628-06
Kitpack*** 72-0101
Owner’s Manual 54-0157
IRD Ground Wire 32-0583-50
Switchplate 02-1023-01
TV/SAT Switch (optional) 01-0245

†

European TracVision L3/S3 system

††

North American TracVision L3/S3 system (defaulted to DIRECTV)

†††

North American TracVision L3/S3 system (defaulted to DISH Network)

††††

North American TracVision L3/S3 system (defaulted to ExpressVu)
* Baseplate assembly with single-output LNB
** Baseplate assembly with dual-output LNB
*** A complete listing of kitpack contents is provided in Table 2-2.

1-4

A Guide to TracVision L3/S3

Table 1-3

TracVision L3/S3 Packing List

Cables for the TracVision L3/S3 are
stored beneath the antenna unit
during shipping.

1.3.1 Additional Materials Required for
TracVision L3/S3 Use

To make full use of your new TracVision L3/S3 and receive
satellite TV on the road, you will need to provide/purchase the
following:

• Television

• Appropriate IRD for your selected satellite

TV service

1-5

Introduction

54-0157 Rev. G

In North America, you can
purchase and/or activate an IRD
directly from KVH. Call KVH at
1-888-584-4163 for details.

2-1

Installation

54-0157 Rev. G

2 Installation

TracVision L3/S3 is designed for simple installation and setup.
Just follow these easy steps:

Step Refer to Section...

1. Choose the hardware locations 2.1

2. Mount the antenna unit 2.2

3. Connect system components 2.3

4. Activate the IRD 2.4

5. Select active satellite 2.5

6. Set the skew angle (Europe only) 2.6

7. Check out system 2.7

8. Configure for remote dish use 2.8

Tools and Materials Required

• Electric drill

•

3

⁄16" (5 mm), 5⁄32" (4 mm), and 3⁄32" (2.5 mm) drill bits

and

3

⁄4" (19 mm) hole saw and auger bit

•

1

⁄

2" wrench

• #2 Phillips and #0 flat tip screwdrivers

• RG-6 or RG-11 (75 ohms) RF cable (if installing
two RF cables - refer to Section 2.3.5 for details)

• Silicone sealant, RTV, or Sikaflex

•

7

⁄

16" open end wrench

• Construction adhesive (e.g., Liquid Nails)

• Rivet gun and

3

⁄16" (5 mm) rivets (or other fastener

suitable for your specific roof construction)

• PC with terminal emulation software such as

PROCOMM or Windows Terminal or
Hyperterminal

Plan the entire installation before
proceeding! Take into account
component placement, cable
running distances between units,
and accessibility to the equipment
after installation.

Table 2-1

Installation Process

2-2

A Guide to TracVision L3/S3

Kitpack Contents

Table 2-2 lists the materials provided in the kitpack.

Part Qty. KVH Part No.

Tie-wraps 5 22-0013
Clamshell ventilator 1 19-0230
#6 x 3⁄4" thread-forming screws 3 14-0298-12

1

⁄4"-20 x 5⁄8" hex screws 4 14-0250-0010

1

⁄

4" flat washers 4 14-0251

Switchplate bulb assembly (spare) 1 19-0193

3

⁄8" hole plugs 2 19-0282-06

Table 2-2

Kitpack Contents

2-3

Installation

54-0157 Rev. G

2.1 Choosing the Best Location

• Since the TracVision antenna requires a clear view

of the southern sky to receive satellite signals, the
ideal antenna site has an unobstructed view of the
horizon/satellite all around.

• Keep the antenna clear of any obstructions on the

roof (e.g., air conditioners). The antenna requires a

15º to 75º look angle to receive satellite signals.

• Consider the location of the antenna relative to the

location of any equipment or necessary wiring
within the vehicle.

• Be sure to mount the antenna on a horizontal

surface. When placed flat on the mounting surface,
the mounting plates should be less than

7

⁄

16" above

the mounting surface (see Figure 2-2). Any larger

gap will warp the baseplate and seriously damage
the antenna.

Figure 2-1

Antenna Blockage

Figure 2-2

Maximum Mounting Surface Slope

Blocked!

Air Conditioner

Vehicle Roof

TracVision Antenna

7

" Maximum Gap

16

2-4

A Guide to TracVision L3/S3

2.2 Mounting the Antenna Unit

1. Make sure that you have chosen a suitable
mounting location based upon the guidelines in

Section 2.1, “Choosing the Best Location.”

2. Remove the antenna unit from its shipping carton.

3. Position the antenna unit in the desired location
on the centerline of the vehicle with the antenna’s
mounting plate arrows facing the front or rear of
the vehicle. The proper orientation is illustrated in
Figure 2-3.

4. While the antenna is in place, mark a location on
the roof for the

3

⁄

4" (19 mm) cable access hole to

permit convenient cable access to the antenna’s
baseplate connectors.

5. Using the 4 mounting plates and each set of 5
holes as templates, drill 20

3

⁄16" (5 mm) holes

through the roof of the vehicle.

6. Set aside the antenna unit and clean the roof’s
surface to remove any debris.

Always lift the antenna unit by the
gray baseplate, never by the
radome or any portion of the
antenna assembly!

The mounting plate arrows may
face either forward or backward
along the centerline of the vehicle
for more convenient installation.

Figure 2-3

Proper Orientation of

the Antenna Unit

Vehicle

Centerline

Baseplate
Connectors

Vehicle

Centerline

Mounting Plate

Arrows

Front/Rear

Front/Rear

of Vehicle

Mounting Plate

(1 of 4)

of Vehicle

Top View Side View

2-5

Installation

54-0157 Rev. G

7. Seal the two baseplate holes shown in Figure 2-4
with the plugs provided in the kitpack.

8. Apply construction adhesive to the bottom of the
antenna’s four mounting plates. If using a liquid
construction adhesive, apply beads to the
mounting plates in a zig-zag pattern.

9. Reposition the antenna, lining up the mounting
plate holes with the holes in the roof. Attach the
mounting plates to the roof using

3

⁄16" (5 mm)-
diameter rivets (or appropriate fasteners). Seal all
rivet heads and edges with silicone.

10. Remove and save the 8 pan head screws and flat
washers that secure the radome to the baseplate.
Carefully lift the radome straight up until clear of
the antenna assembly and set aside.

11. When the antenna unit is installed with the
connectors facing the rear of the vehicle, the drain
holes are located as shown in Figure 2-5.

Figure 2-5

Baseplate Connectors Facing Rear
of Vehicle – Factory-drilled
Drain Hole Locations

If the roof’s mounting surface is not
perfectly flat as KVH recommends,
make sure the baseplate does not
warp when you attach the
antenna’s mounting plates.Refer to

Section 2.1, “Choosing the Best
Location,” for further details.

Figure 2-4

Antenna Baseplate (Bottom View)

Baseplate Holes

Factory-drilled

Drain Hole Positions

Front of
Vehicle

2-6

A Guide to TracVision L3/S3

12. Cut the tie-wraps holding the antenna unit to the
forward shipping restraint (see Figure 2-7).

Figure 2-7

Forward Shipping Restraint

(Arranged for Shipping)

Figure 2-6

Baseplate Connectors Facing

Front of Vehicle – Recommended

Drain Hole Locations

You MUST drill out the drain holes
as indicated to ensure that any
moisture that enters the baseplate
is able to drain. Ensure that factory­drilled holes are completely sealed.

11a.(Alternate Drain Hole Locations) If the antenna unit

is installed with the connectors facing the front of
the vehicle, drill out

3

⁄16

" (5 mm)-drain holes in the
rear-facing side of the baseplate as illustrated in
Figure 2-6. The existing factory-drilled drain
holes shown in Figure 2-5 must then be plugged
with silicone rubber sealant.

Recommended

3/16" (5 mm)

Drain Hole Positions

Drain Hole Angle

(relative to baseplate)

Front of
Vehicle

Angle of Hole, relative to front

Angle of Hole, relative to front

2 tie-wraps used
to secure LNB arm

Shipping Restraint

Shipping Restraint
Nuts and Washers

2-7

Installation

54-0157 Rev. G

13. Remove the nuts and washers securing the
shipping restraints to the baseplate. The positions
of all three shipping restraints are pictured in
Figure 2-8.

14. For convenient storage, rotate the shipping
restraints 180º and secure them to their original
mounting bolts using the nuts and washers
removed in Step 13 (see Figures 2-9 through 2-11).

All nuts and washers removed in Step 13 must
be reinstalled. These nuts and washers secure the
baseplate to the mounting plates.

Figure 2-10

Rotating Plate Shipping
Restraint Storage

Figure 2-8

TracVision L3/S3 Shipping
Restraints (Top View,
Installed for Shipping)

Do not discard the shipping
restraints, washers, or the nuts.
They should be stowed for future
use in case the antenna unit needs
to be removed and shipped to
another location. Four 1⁄4˝ x 5⁄8˝ hex
head screws have been provided in
the kitpack for shipping as the bolts
used to hold the shipping restraints
during initial shipping are integral
parts of the mounting plates.

Figure 2-9

Forward Shipping
Restraint Storage

Rotating Plate

Shipping Restraint

Forward Shipping
Restraint for
LNB Bracket

Rotating Plate

Shipping Restraint

LNB

Installation Bolts and Washers

Rotating Plate Shipping Restraint (1 of 2)

Installation Bolt and Washer

Forward Shipping Restraint

2-8

A Guide to TracVision L3/S3

15. Place the radome onto the baseplate (labels facing
the sides of the vehicle) and secure in place using
the 8 pan head screws and flat washers removed
in Step 10.

16. Drill the cable access hole (marked in Step 4) in the
vehicle’s roof.

Figure 2-11

TracVision L3/S3 Shipping

Restraints (Storage Position)

Rotating Plate

Shipping Restraint

Forward
Shipping Restraint

Rotating Plate

Shipping Restraint

2-9

Installation

54-0157 Rev. G

2.3 Connecting System Components

The following sections provide instructions for properly wiring
the antenna unit to the components inside the vehicle.

Locating the Switchplate

A switchplate has been provided to serve as the hub of the
TracVision L3/S3 wiring (with the exception of the RF cable,
which will be connected to the IRD). This switchplate includes an
ON/OFF switch and a DB9 maintenance port for easy access to
the antenna unit’s software and diagnostics. Follow the steps
below to select and prepare the switchplate mounting location.

1. Select a location to mount the TracVision L3/S3
switchplate. It should be installed in a dry, flat
location within reach of the cables that will
connect to the antenna unit.

2. Once you’ve decided on a suitable location, create
a panel cutout in the mounting surface.
Figure 2-12 illustrates the mounting dimensions
and a template has been provided in Appendix C.
The connecting cables will be routed through this
cutout.

Figure 2-12

Switchplate Panel
Cutout Dimensions

A full-scale panel cutout template
has been provided in Appendix C.

3.82"

(97 mm)

.32" (8 mm)

2.36"

(60 mm)

.16" (4 mm)

Panel Cutout

3.19"

(81 mm)

(52 mm)

3

/32" (2.5 mm) dia

2.05"

2-10

A Guide to TracVision L3/S3

2.3.1 Connecting the Antenna Data/Power
Cable

1. Connect one end of the antenna data/power cable
to the antenna’s data/power connector and lock in
place (see Figure 2-13).

2. Route the other end of the data/power cable down
through the cable access hole in the vehicle’s roof
and out through the switchplate panel cutout.

3. Connect the data/power cable to the switchplate’s
data/power connector and lock in place (see
Figure 2-14).

Figure 2-14

Switchplate Data/Power Connector

Figure 2-13

Antenna Data/Power Connector

Data/Power

Data/Power

2-11

Installation

54-0157 Rev. G

2.3.2 Connecting to Vehicle Power

Recommended Power Wiring

Short circuits may result in severe electrical shock or burns.
Remove the appropriate vehicle fuse and test the circuit to ensure
that no power is present before connecting the power cable.

The switchplate requires an 11-16 VDC power input. A quick­tripping circuit breaker or fuse should be installed between the
switchplate and vehicle power. Circuit overload protection
should be rated for 5 amperes. If vehicle power fluctuates widely
or is noisy, a 12 VDC 5-amp AC/DC power supply or a wide­range DC/DC converter power supply should be installed. Test

the voltage and polarity before making connections to vehicle power.

Connecting the Power Cable to the Switchplate

1. Disconnect vehicle power by removing the
appropriate vehicle fuse.

2. Connect the switchplate to vehicle power as
pictured in Figure 2-15.

Before connecting the antenna unit
to vehicle power, remove the
appropriate vehicle fuse to prevent
a short circuit.

Figure 2-15

Switchplate Power Wiring

+12 VDC – Vehicle Power

Ground

IRD Ground Wire
(to IRD)

2-12

A Guide to TracVision L3/S3

2.3.3 Connecting the IRD Ground Wire

Agrounding wire (Cable #32-0583-50) has been provided to
connect your IRD to a suitable ground and protect the system.
Attach the grounding wire to any suitable screw on the rear
panel of the IRD with a good contact with the IRD chassis. The
other end should be connected to a suitable ground, ideally the
ground connector on the switchplate (see Figure 2-15).

2.3.4 Installing the Switchplate

After completing the switchplate wiring process, you must install
the switchplate itself. This process, detailed in the following
steps, is illustrated in Figure 2-16.

1. Fit the switchplate assembly and support frame

into the panel cutout made in Step 2 of Section 2.3,

“Connecting System Components,” and flush to the

mounting surface.

2. Drill out four

5

⁄32" (4 mm) holes in the countersunk

settings in the switchplate support frame.

3. Drill four

3

⁄32" (2.5 mm) holes in the mounting
surface using the countersunk holes in the support
frame as the template. Secure the support frame
and switchplate assembly to the mounting surface
using four #6 self-cutting screws.

4. Snap the front cover into place to cover the screws
and support frame.

5. Reinstall the vehicle fuse removed in Step 1 of

Section 2.3.2, “Connecting to Vehicle Power.”

Figure 2-16

Mounting the Switchplate

Support Frame and Front Cover

Before securing the switchplate to
the mounting surface, be sure to
strain-relieve the wires connecting
to the switchplate connectors.
Several tie-wraps have been
provided to aid in strain-relieving
the wires.

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2-13

Installation

54-0157 Rev. G

2.3.5 Connecting the Antenna RF Signal
Cable to the IRD

1. Route an RF cable up through the roof’s cable
access hole.

2. Connect the RF cable to the antenna’s RF1
connector (see Figure 2-17). Once the cable is
securely connected, loosen the sealing nut at the
base of the RF1 connector and tighten it onto the
end of the RF cable.

3. Connect the other end of the RF cable to the IRD’s
SATELLITE IN connector.

2.3.5.1 Installing Two IRDs and TVs

(North American Systems Only)

To connect a second TV and IRD to the TracVision L3/S3 system,
you must connect a second RF cable to the antenna’s RF2
connector (see Figure 2-17). Route the other end of the RF cable
down into the vehicle and connect it directly to the second IRD.

KVH recommends the use of
RG-6 or RG-11 (75 ohms) cable
for RF wiring. Use of non-RG-6
or RG-11 (75 ohms) cables will
result in degraded performance.
The KVH warranty does not cover
degraded performance due to
improper wiring.

When shipped from the factory, the
antenna’s RF connectors are
protected with caps. Leave the cap
installed on the RF2 connector
unless you are going to connect a
second RF cable to the
TracVision L3/S3.

Figure 2-17

Antenna RF Connectors

RF2 RF1

2.3.5.2 Connecting Three or More IRDs and
TVs (North American Systems Only)

To install three or more IRD/TV pairs, an active multiswitch
(Channel Master model 6214IFD or equivalent) must be placed
between the antenna unit and the IRDs. Figure 2-18 illustrates
typical wiring arrangements for multiple IRDs. If more than four
IRDs are required, contact KVH for additional wiring
instructions. Mount the multiswitch unit in accordance with the
manufacturer’s instruction sheet.

1. Connect the RF cable tagged “RF1” to the
multiswitch input labeled “LNB RHCP +13V.”

2. Connect a second RF cable to the multiswitch
input labeled “LNB LHCP +18V.”

3. Connect the multiswitch outputs to individual IRD
inputs. Use RG-6 cable terminated with
F-type connectors for all RF connections.

4. Terminate all unused output connectors with
75 ohm DC blocks (Channel Master #7184, Radio
Shack #15-1259 or equivalent).

2-14

A Guide to TracVision L3/S3

Figure 2-18

Installing Three or Four IRDs

Using an Active Multiswitch

TracVision L3/S3 has the capability
to switch from one satellite to
another when you choose TV
channels that are carried by your
two selected satellites. However,
the use of an active multiswitch
may interfere with the 22 KHz tone
sent by DIRECTV DSS Plus™IRDs
to the antenna. As a result, the
antenna may not receive the signal
to change satellites when you
change channels using your
DIRECTV DSS Plus remote.

In this case, you will need to use
the optional TV/SAT Switch* or a
PC as described in Section 3.2,

“Changing Channels and Switching
Between Satellites.”

* To order a TV/SAT Switch (KVH Part
Number 01-0245), please call
[phone].

TracVision RF Connectors

RF1
RF2

DC Power

DC In RHCP

+13V

Multiswitch

Out 1 Out 2 Out 3 Out 4

IRD #1 IRD #2 IRD #4IRD #3

VHF/UHF LHCP

+18V

2.3.6 Sealing the Cable Access Hole

Once the RF and data/power cables are connected to the
antenna, you need to seal and cover the cable access hole to
protect against leakage.

1. Completely seal the cable access hole with silicone
sealant or RTV.

2. Install the clamshell ventilator, supplied in the
kitpack, over the cable access hole using the three
supplied #6 screws (see Figure 2-19).

2.4 Activating the IRD

DIRECTV and DISH Network IRD Activation

KVH makes it easy to activate your DIRECTV or EchoStar (DISH
Network) IRD. Just call KVH at 1-888-584-4163 and ask for IRD
Activation (Monday - Friday, 8:30 a.m. - 5:00 p.m. EST). For other
options, please refer to the user manual that accompanied your
IRD.

Other IRD Activations

Please refer to the user manual that accompanied your IRD for
activation instructions.

2-15

Installation

54-0157 Rev. G

Figure 2-19

Installing the Clamshell Ventilator

Ensure the clamshell mounting
screws do not puncture the cables
inside the vehicle.

#6 Screws

Clamshell

Ventilator

To TracVision

Antenna

RF & Data/Power
Cables

Cable Access Hole
(in Roof of Vehicle)

2.5 Selecting the Active Satellite

As noted previously, TracVision L3/S3 can track a variety of
DVB-compatible and DSS (DIRECTV) satellites. The system
contains a preprogrammed library of North American and
European satellites. It also has two open slots that you may use
to program two additional satellites of your choice. Tables 2-3
and 2-4 provide a grid of possible satellite pairs. Two of these
satellites may be selected to reside in the system’s active memory
as Satellites A and B.

2-16

A Guide to TracVision L3/S3

Table 2-4

Available European Satellite Pairs

(European LNB Required)

Table 2-3

Available N. American Satellite

Pairs (U.S.-style LNB Required)

DSS_101 ✓

DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu

DSS_119 ✓
Echo_61 ✓✓ ✓
Echo_110 ✓ ✓✓✓
Echo_119 ✓✓ ✓✓
Echo_148 ✓✓ ✓
Expressvu ✓✓✓✓

Astra 1 Astra 2N Astra 2S Hispasat Hotbird Sirius Thor

Astra 1 ✓✓ ✓✓
Astra 2N ✓✓
Astra 2S ✓✓

Hispasat

Hotbird ✓✓✓ ✓
Sirius ✓✓✓
Thor ✓

The satellites listed in TracVision L3/S3’s satellite library will be
sufficient for most users. However, if you wish to install one or
two user-defined satellites, proceed to Section 2.5.2, “Programming

User-defined Satellites.” After configuring the user-defined

satellites, return to the satellite installation process in

Section 2.5.1, “Installing Your Selected Satellites.”

2.5.1 Installing Your Selected Satellites

When you first connect to the system, it is programmed with the
factory default satellite assignments:

• Europe: Astra 1 (Sat. A) and Hotbird (Sat. B)

• N. America (US DIRECTV): DSS_101 (Sat. A)
and DSS_119 (Sat. B)

• N. America (US DISH Network): Echo_119 (Sat. A)
and None (Sat. B)

• N. America (ExpressVu): Expressvu (Sat. A)
and None (Sat. B)

Should you wish to track a different satellite (either from the
satellite library or a user-defined satellite), you must instruct the
antenna which satellites will be in the active satellite pair.

Connecting to the TracVision L3/S3 Maintenance Port

To do so, it is necessary to connect a PC to the terminal
maintenance port on the switchplate. The diagnostics procedure
requires terminal emulation software such as PROCOMM or
Windows Terminal or Hyperterminal. Use the settings
appropriate to your application.

1. Connect one end of the PC data cable to the DB9
connector on the switchplate. Connect the other
end to the serial port on the PC (a 9-pin/25-pin
connector adapter may be needed for some PCs).

2. Open the terminal emulation software and
establish the following settings:

•9600 baud

• no parity

•8 data bits

•1 start bit

•1 stop bit

• no flow control

2-17

Installation

54-0157 Rev. G

The satellite configuration on
your IRD must match the satellite
setting on the TracVision L3/S3
system.

Satellite A on the TracVision L3/S3
must be the same satellite as IRD
Alternative 1 (or A, based on your
IRD) and must be assigned the IRD
DiSEqC 1 setting.*

Satellite B on the TracVision L3/S3
must be the same satellite as IRD
Alternative 2 (or B, based on your
IRD) and must be assigned the IRD
DiSEqC 2 setting.*

Refer to your IRD user manual for
complete instructions for your IRD.

* DiSEqC settings apply only to European
systems.

To receive DISH 500 service, you
will need to install the following two
satellites:
Echo_119 & Echo_110

3. Apply power to the TracVision L3/S3 system and
allow the system to complete full initialization.
Data should be scrolling on the PC display to
identify any system problems detected. If no data
is seen, recheck your connections and the terminal
software setup.

Installing the Satellite of Choice

Once the data connection has been made between the PC and the
TracVision L3/S3, you must assign the satellites you wish to have
in the satellite pair. On the maintenance screen, put the antenna

in Idle Mode by typing HALT, then enter the SATINSTALL

command:

Command: SATINSTALL,<sat_a_name>,<sat_b_name><cr>

(<cr> indicates a carriage return/ENTER key)

Where: <sat_a_name> = the name of your choice for

Satellite A

<sat_b_name> = the name of your choice for

Satellite B

Table 2-5 lists the assigned names for satellites that are in the
preprogrammed North American and European satellite library.
If you do not wish to assign a pair of satellites, enter

None as the

name of Satellite B.

After you have assigned satellites as Satellites A and B, the final
step is to tell the antenna which of the two satellites it should
acquire and track. This step should be carried out the first time a
satellite is selected, allowing the system to carry out the initial
download of the channel guide. To do so, enter the Satellite
Selection parser command as follows:

Command: @L,x<cr>
Where: x = A or B (one of your selected satellites as

defined during the SATINSTALL process)

Choosing A or B will assign the antenna to acquire and track that
installed satellite. To complete the process, type

ZAP<cr> to

restart the system. Be sure the IRD satellite configuration matches
your chosen TracVision L3/S3 settings.

2-18

A Guide to TracVision L3/S3

Satellite Install Name

North American Satellites

DSS 101ºW DSS_101
DSS 119ºW DSS_119
EchoStar 61ºW Echo_61
EchoStar 110ºW Echo_110
EchoStar 119ºW Echo_119
EchoStar 148ºW Echo_148
ExpressVu Expressvu

European Satellites

ASTRA1 19.2ºE ASTRA1
ASTRA2N 28.2ºE ASTRA2N
ASTRA2S 28.2ºE ASTRA2S
Hispasat 30.0ºW HISPASAT
Hotbird 13.0ºEHOTBIRD
Sirius 5.0ºE SIRIUS
Thor 0.8ºW THOR

Other Installation Designations

User-defined 1 USER1*
User-defined 2 USER2*
None None

* USER1 and USER2 will only be
available if one or two user-defined
satellites have been added to the
library as detailed in Section 2.5.2,

“Programming User-defined Satellites.”

Table 2-5

Satellite Installation Names

For example, to assign Astra 2S and Hotbird for your satellite
pair, and to track Astra 2S, you would enter the following data:

SATINSTALL,ASTRA2S,HOTBIRD<cr>

@L,A<cr>

ZAP<cr>

2.5.2 Programming User-defined Satellites

The TracVision L3/S3 satellite library has two open slots that you
may use to program two user-defined satellites in case you want
to install/watch a satellite that is not in the KVH predefined list.
To configure a user satellite, the system must first be in Idle
Mode (by typing

HALT) and then information about the satellite

must be provided, including:

• Satellite name

• Satellite position (longitude)

•Transponder information for each of the following
polarizations/frequencies:

- vertical high & vertical low

- horizontal high & horizontal low

or

- right

- left

•Transponder information includes:

-frequency

- symbol rate

- FEC code, and

- network ID (in hexidecimal format)

• Decoder type

This information can be obtained from your satellite service
provider or from sites on the Internet, such as www.satcodx.com.

2-19

Installation

54-0157 Rev. G

For your reference, the satellite
configuration information for the
predefined satellites is available on
our web site at www.kvh.com/

footprint.

Entering User-defined Satellite Data

Once the link between the PC and the TracVision L3/S3 is
established as described in Section 2.5, “Selecting the Active

Satellite,” you need to provide initial longitude data regarding the

user-defined satellite. To do so, enter the SATCONFIG parser
command via PC as follows:

Command: SATCONFIG,USERX,YYY,Z,D,L<cr>

(<cr> indicates a carriage return/ENTER key)

Where: X = 1 or 2 (satellite alternative)

YYY = longitude (0-180)
Z = E (East) or W (West)
D = decoding type (0 = test, 1 = DSS-A,

2 = DSS-B, 3 = DVB)

L = LNB polarization (C = circular, L = linear)

Function: configures one of the user-configurable satellites

with the longitude provided

Response: if valid entry, echoes the input data

if invalid entry, returns error message

After entering the SATCONFIG command, you must turn on the
DEBUG mode by typing

@DEBUGON. Following the entry of

the SATCONFIG and DEBUGON commands, enter the satellite
transponder information via PC as follows:

Command: @SATCONFIG,X,N,F,S,C,ID,P,B,D<cr>
Where: @SATCONFIG = directs data to the RF Board

X = satellite location A or B
N = satellite table # (98 & 99 are slots for user-

configured satellites)

F = frequency in MHz (either 00000 or a range from

10700 - 12700)

S = the satellite transponder symbol rate in

Mbit/second (01000 - 29999)
C = the FEC code (e.g., 12, 23, 34, 56, 67, 78)
ID = the satellite network ID in hexidecimal format

(0x####)
P = the LNB polarization (v = vertical,

h = horizontal, r = right, l = left)
B = the LNB down conversion frequency (l = low,

h = high, u = USA)
D = decoding type (0 = test, 1 = DSS-A,

2 = DSS-B, 3 = DVB)

2-20

A Guide to TracVision L3/S3

This information has to be entered for each of the following
transponder categories:

• vertical high • vertical low

• horizontal high • horizontal low

or

• right • left

TracVision L3/S3 requires that the data fields for all transponder
categories be provided. If the selected satellite does not have
information for one or more of the transponder categories,
default information should be entered in the fields as follows:

Transponder Data Default Value

Frequency 00000
Symbol Rate 27500
FEC Code the same value as provided for those

transponders with data
Network ID 0x0000
Polarity and Band whichever combinations are not

already provided

After entering this information, it is necessary to save these
settings. To do so, type:

@SAVE,A (or @SAVE,B if data is for User2 satellite)
@DEBUGOFF

After completing this process, restart the system by either cycling

power or typing

ZAP.

One of your user-defined satellite options has now been added to
the TracVision L3/S3 satellite library. This option will now be
available the next time the SATINSTALL command is given.

2-21

Installation

54-0157 Rev. G

Table 2-6

Default Transponder Values

An Example of Configuring a User-defined Satellite (Europe)

The following is an example of configuring the fictional
YOURSAT 101 as the USER1 configured satellite. Prior to
configuring this satellite or any others, be certain to get the most
up-to-date information from one of the sources previously
discussed.

YOURSAT 101 at 7 West, DVB decoder, Linear Polarization LNB

Horizontal High

Frequency 11.966 GHz
Symbol Rate 27500
FEC Code 3/4
Network ID 2048 (dec) = 0x0800

Vertical High

Frequency 11.823 GHz
Symbol Rate 27500
FEC Code 3/4
Network ID 2048(dec) = 0x0800

Vertical Low

No Data Listed

Horizontal Low

No Data Listed

Based on this information, the data entered via the PC would
look like this, assuming that YOURSAT 101 would be Satellite A:

SATCONFIG,USER1,7,W,3,L
@DEBUGON
@SATCONFIG,A,98,11966,27500,34,0x0800,H,H,3
@SATCONFIG,A,98,11823,27500,34,0x0800,V,H,3
@SATCONFIG,A,98,00000,27500,34,0x0000,V,L,3
@SATCONFIG,A,98,00000,27500,34,0x0000,H,L,3
@SAVE,A
@DEBUGOFF
ZAP

2-22

A Guide to TracVision L3/S3

Table 2-7

Sample User-defined

Satellite Configuration (Europe)

An Example of Configuring a User-defined Satellite (N. America)

The following is an example of configuring the fictional
YOURSAT 101 as the USER1 configured satellite. Prior to
configuring this satellite or any others, be certain to get the most
up-to-date information from one of the sources previously
discussed.

YOURSAT 101 at 71 West, DVB decoder, Circular Polarization LNB

Right

Frequency 11.966 GHz
Symbol Rate 27500
FEC Code 3/4
Network ID 2048 (dec) = 0x0800

Left

Frequency 11.823 GHz
Symbol Rate 27500
FEC Code 3/4
Network ID 2048(dec) = 0x0800

Based on this information, the data entered via the PC would
look like this, assuming that YOURSAT 101 would be Satellite A:

SATCONFIG,USER1,71,W,3,C
@DEBUGON
@SATCONFIG,A,98,11966,27500,34,0x0800,R,U,3
@SATCONFIG,A,98,11823,27500,34,0x0800,L,U,3
@SAVE,A
@DEBUGOFF

ZAP

2-23

Installation

54-0157 Rev. G

Table 2-8

Sample User-defined
Satellite Configuration
(N. America)

2.6 Setting the Skew Angle

(European Systems Only)

The Antenna LNB skew angle must be adjusted to optimize
channel reception. Refer to your satellite service provider for the
proper skew angle for the selected satellite service and
geographical location. The skew angle for KVH predefined
satellites can also be obtained by using a PC connected to the
maintenance port. Enter your latitude and longitude using the
GPS command (refer to Appendix E.6 for details) and then type

SKEWANGLE. The system will respond with the skew angle for

whichever satellite is currently selected.

Adjusting the LNB Skew Angle

1. Determine the skew angle for the selected satellite
and region.

2. Loosen the wing nut on the LNB clamp so that the
LNB can be moved.

3. Carefully rotate the LNB so that the scribe mark
on the LNB clamp is aligned with the proper angle
measurement.

4. Tighten the wing nut and LNB clamp to secure
the LNB.

2-24

A Guide to TracVision L3/S3

Figure 2-20

Skew Adjustment (European

Systems Only)

Skew Angles

LNB Clamp

& Wing Nut

LNB

Scribe
Mark

2.7 Checking Out the System

To complete the TracVision L3/S3 installation, it will be necessary
to verify that the system functions properly. Critical to ensuring
that the system is configured and operating properly is to check
the system startup routine to ensure that the system is operating
within normal parameters.

To do so, it is necessary to connect a PC to the terminal
maintenance port. The diagnostics procedure requires terminal
emulation software such as PROCOMM or Windows Terminal or
Hyperterminal. Use the settings appropriate to your application.

1. Connect one end of the PC data cable to the DB9
connector on the switchplate. Connect the other
end to the serial port on the PC (a 9-pin/25-pin
connector adapter may be needed for some PCs).

2. Open the terminal emulation software and
establish the following settings:

•9600 baud

• no parity

•8 data bits

•1 start bit

•1 stop bit

• no flow control

3. Apply power to the TracVision L3/S3 system and
the IRD and allow the system to complete full
initialization. Data should be scrolling on the PC
display to identify any system problems detected.
If no data is seen, recheck your connections and
the terminal software setup. A sample startup

sequence is provided in Appendix D.

4. After completing the review of the startup and
operational routines, turn on the IRD and
television and check the channels on the selected
satellites. For European systems, view both
horizontally and vertically polarized channels, if
possible.

5. When all checks are completed, shut down the
system.

2-25

Installation

54-0157 Rev. G

If a need arises to paint the
radome, ONLY use non-metallic
automotive paint to avoid
degrading the RF signal strength
and the reception quality.

2.8 Configuring TracVision L3/S3 for
Remote Satellite Dish Operation

In some campground locations, dense foliage will block the
satellite signal. In these situations, a remote portable antenna
may be the only solution to satellite signal reception.

The wiring option for the remote dish is very simple and should
be installed when the TracVision L3/S3 is installed. A high­quality “A/B switch” should be used to change from
TracVision L3/S3 dish reception to remote antenna operation.
The recommended wiring arrangement for remote dish operation
is illustrated in Figure 2-21.

2-26

A Guide to TracVision L3/S3

Figure 2-21

Remote Dish Wiring Configuration

RF Cable

Common

Antenna

TV Out

IRD

SAT In

RF Cable

RF Cable

AB

A/B Switch

AB

Remote Dish

2.9 Changing Geographic Location

If you move from Europe to the U.S., or from the U.S. to Europe,
you will need to modify your TracVision L3/S3 system to receive
satellite TV signals in the new geographic area.

To begin receiving satellite signals in the new area, perform the
following steps.

Swap LNBs

To receive the proper satellite signals in the new geographic
location, your TracVision antenna must be equipped with the
appropriate LNB for that location. If moving from Europe to the
U.S., you will need to install a North American-style LNB. If
moving from the U.S. to Europe, you will need to install a
European-style LNB. Table 2-9 lists the part numbers for ordering
these LNB options.

Par t N a me Part Number

European-style LNB 19-0196
North American-style LNB 19-0056

With the new part, you will receive an easy-to-understand
instruction sheet for swapping the LNBs.

Install New Satellites

When you move to a new area, the list of available satellites
changes. If you’re moving to Europe, you will need to choose a
new satellite pair from the list of available European satellites
(see Table 2-4). If you’re moving to the U.S., you will need to
choose a new satellite pair from the list of available North
American satellites (see Table 2-3). For details on installing these
new satellites, refer to Section 2.5.1, “Installing Your Selected

Satellites.”

Replace the IRD

In order to receive satellite TV service in your new geographic
location, you will need to purchase an IRD designed for that
location. Refer to your satellite TV service provider for more
information.

2-27

Installation

54-0157 Rev. G

Table 2-9

LNB Part Numbers

You may also need to replace your
television when changing
geographic location. In North
America, your TV must support the
NTSC video standard. In Europe,
your TV must support the PAL
video standard.

3 Using Your

TracVision L3/S3

For TracVision L3/S3 to receive the satellite signals, the antenna
must have a clear line of sight to the satellite. If you only receive
intermittent signals or the antenna cannot find the satellite, check
around your vehicle for any objects that could be blocking the
signal, such as trees, buildings, highway overpasses, etc.

You must also be located within the selected satellite’s coverage
area in order to receive its signal. Refer to your satellite television
service manual to check the viable coverage area. For your

convenience, KVH provides links to several web sites that offer satellite
coverage information. Simply go to our web site at: www.kvh.com/

footprint.

3.1 Turning On the System

The TracVision L3/S3 system is easy to use. Antenna unit
initialization and satellite acquisition are completely automatic.

To use the TracVision L3/S3 system:

1. (TracVision S3 only) Park your vehicle.

2. Turn on the IRD and the television. (Refer to your

IRD user manual for complete operating
instructions for the IRD.)

3-1

Using Your TracVision L3/S3

54-0157 Rev. G

To minimize the time it takes the
antenna to acquire the satellite, do
not change the channel during the
startup process or cable unwrap.

Figure 3-1

Be Aware of Objects that Might
Block the Satellite Signals

The TracVision S3 is for stationary
use only.The TracVision S3 is not
designed to track the satellite when
the vehicle is moving.

3. Turn on the antenna using the switchplate, as
pictured in Figure 3-2.

4. (TracVision L3 only) If the vehicle is moving, avoid
turning the vehicle for 60 seconds after turning on
the antenna to allow the antenna gyro to initialize
properly.

3.2 Changing Channels and
Switching Between Satellites

If you have followed the installation instructions, your system
should be set to the active satellite pair of your choice and the
system should have downloaded the appropriate channel guides.
You must also have a properly configured IRD (if this has not
been done, refer to your IRD User’s Manual for instructions for
your specific IRD).

Your TracVision system is programmed to track either of two
satellites, stored in memory as Satellite A and Satellite B. You can
use the IRD remote control, the optional TV/SAT Switch, or a PC
to select between the two satellites.

3.2.1 Using the IRD Remote Control to Switch
Between Satellites

When the TracVision L3/S3 system and the IRD have matching
configurations, switching from one satellite to the other is as easy
as changing the channel using the remote control. TracVision
L3/S3 will automatically switch from Satellite A to B and back
again as necessary to receive your selected channel.

DIRECTV Satellite Subscribers

DIRECTV subscribers in certain regions of the United States will
require a DSS Plus IRD to receive both satellite and alternative
programming. Check with DIRECTV for regional requirements.

If connected to the antenna’s RF1 connector, the DSS Plus IRD
allows you to switch channels using the remote control. If you
are a DIRECTV subscriber, but do not have a DSS Plus IRD, or
you are using a multiswitch, use the optional TV/SAT Switch* or
a PC, as described in the following sections.

* To order a TV/SAT Switch (KVH Part Number 01-0245), please call [phone].

3-2

A Guide to TracVision L3/S3

The satellite configuration on
your IRD must match the satellite
setting on the TracVision L3/S3
system.

Satellite A on the TracVision L3/S3
must be the same satellite as IRD
Alternative 1 (or A, based on your
IRD) and must be assigned the IRD
DiSEqC 1 setting.*

Satellite B on the TracVision L3/S3
must be the same satellite as IRD
Alternative 2 (or B, based on your
IRD) and must be assigned the IRD
DiSEqC 2 setting.*

Refer to your IRD user manual for
complete instructions for your IRD.

* DiSEqC applies to European systems only

If you are a DISH 500 customer,
you can order the optional TV/SAT
Switch – free of charge. Simply fill
out the order form located at the
back of this manual and fax it to
KVH at [phone].

Figure 3-2

Turning on the TracVision L3/S3

Using the Switchplate






EchoStar Satellite Subscribers

EchoStar subscribers will need to use the optional TV/SAT
Switch or a PC to change satellites, as described in the following
sections.

3.2.2 Using the TV/SAT Switch to Switch
Between Satellites - Optional

If you are a DISH 500 customer, or you’re unable to switch
between satellites using the IRD remote control, you can use the
optional TV/SAT Switch (see Figure 3-3) to easily select between
Satellite A and Satellite B.

TV/SAT Switch Controls and Indicators

The Select button is used for all operator controls. The TV/SAT
Switch also has three LED indicators that show its current status.
Table 3-1 explains the function of each indicator.

Indicator Status Meaning

Sat A Blinking green Wait – Searching for satellite

Solid green Tracking Satellite A

Error Blinking red System problem – Refer to

Section 4, “Troubleshooting,”

to find the possible cause

Sat B Blinking green Wait – Searching for satellite

Solid green Tracking Satellite B

Connecting the TV/SAT Switch

To use the TV/SAT Switch, you must first connect it to the
TracVision system.

1. Connect the TV/SAT Switch’s data cable to the
maintenance port on the switchplate (see
Figure 3-4).

3-3

Using Your TracVision L3/S3

54-0157 Rev. G

Figure 3-3

TV/SAT Switch

Figure 3-4

Switchplate Maintenance Port

Table 3-1

TV/SAT Switch LED Indicators

Error

Sat A

Select

Changing Satellites:

1. Push Select button

2. Wait while Sat A or
B blinks green

3. Ready when Sat A
or Sat B stays
solid green

Other Indicators:

• Both blinking
green: initializing

• Error light
blinking red:
system problem

Sat B

Maintenance Port
(DB9 Connector)

2. The Sat A and Sat B indicators blink while the
system initializes.

3. Either the Sat A or Sat B indicator will turn solid
green, denoting which satellite is currently being
tracked.

Using the TV/SAT Switch

The TV/SAT Switch is very easy to use. All operations are
controlled through the single Select button.

To select the second satellite, perform the following steps:

1. Press the Select button on the TV/SAT Switch.

2. The indicator for the current satellite (Sat A or
Sat B) extinguishes, while the indicator for the
other satellite starts blinking.

3. Once the indicator for the other satellite turns
solid green, the TracVision system is tracking the
newly selected satellite. You can now use your
IRD to choose a channel on the new satellite

3.2.3 Using a PC to Switch Between Satellites

If you’re unable to switch between satellites using the IRD
remote control, you can use a PC connected to the switchplate’s
maintenance port to select between Satellite A and Satellite B.
The procedure requires terminal emulation software such as
PROCOMM or Windows Terminal or Hyperterminal. Use the
settings appropriate to your application.

To switch satellites using a PC, perform the following steps:

1. Connect one end of the PC data cable to the
maintenance port on the switchplate (see
Figure 3-5). Connect the other end to the serial
port on your PC (a 9-pin/25-pin connector adapter
may be needed for some PCs).

3-4

A Guide to TracVision L3/S3

Figure 3-5

Switchplate Maintenance Port

If you are a DISH 500 customer,
you can order the optional TV/SAT
Switch – free of charge. Simply fill
out the order form located at the
back of this manual and fax it to
KVH at [phone]. Please
take advantage of this free offer to
make satellite switching a breeze!

Maintenance Port
(DB9 Connector)

2. Open the terminal emulation software and
establish the following settings:

•9600 baud

• no parity

•8 data bits

•1 start bit

•1 stop bit

• no flow control

3. Once the data connection is made, enter the
Satellite Selection command as follows:

Command: @L,x<cr>

(<cr> indicates a carriage return/ENTER key)

Where: x = A or B (whichever satellite you want to

track)

To select Satellite A, you would enter @L,A<cr>.

To select Satellite B, you would enter

@L,B<cr>.

4. The antenna unit shifts to track the second
satellite.

3.3 Watching Television

TracVision L3 is designed to operate whether your vehicle is in
motion or parked. TracVision S3 is designed to operate only
while your vehicle is parked.

Using Your TracVision L3/S3 When Parked

When your vehicle is stopped, it is not necessary for the
TracVision L3/S3 to be turned on. After parking your vehicle and
confirming that the antenna is receiving the satellite signal, you
may turn off the TracVision L3/S3 unit to avoid unnecessary use
of power. Because the LNB receives its power from the IRD, the
antenna will continue to receive the satellite TV signals and relay
them to the IRD.

However, if you plan to change to a channel that is broadcast by
another satellite, TracVision L3/S3 must be turned on so the
antenna can search for, identify, and lock onto the different
satellite.

3-5

Using Your TracVision L3/S3

54-0157 Rev. G

(TracVision L3 only) Don’t forget to
turn the system back on before you
start driving again. The antenna
must be turned on to track the
satellite while you are moving.

Cable Unwrap

The antenna unit can rotate a full 720° before coming to the end
of its cable. If it does so, the system automatically unwraps the
cable by quickly rotating the dish in the opposite direction.
During this process, your television transmission will be frozen
momentarily while the cable unwraps and the antenna reacquires
the satellite.

Sleep Mode (TracVision L3 only)

When the vehicle has come to a stop and the antenna holds its
position for 1 minute, the antenna unit enters Sleep Mode, which
turns off the conical scan tracking, reducing any motor noise the
antenna may be making. As soon as the vehicle moves, Sleep
Mode will automatically be turned off and the system will begin
tracking the satellite again. This convenient feature is ideal for
when a vehicle is parked for a short time or idling and
passengers want to watch TV.

KVH recognizes that some customers may not want to take
advantage of this convenient feature. In this case, it is possible to
disable Sleep Mode using a simple software command as follows:

1. Connect a laptop computer to the system using the
maintenance port and a terminal emulation
program, as described in Section 2.5.1, “Installing

Your Selected Satellites.”

2. Turn on the antenna. When the limit switch test is
complete:

a. Type HALT<cr> (<cr> indicates a carriage

return/ENTER key).

b. Type DEBUGON<cr>.
c. Type SLEEPOFF<cr>.

3. Cycle the antenna’s power. Sleep Mode is now
disabled.

4. To reactivate Sleep Mode, follow this same

process, except type SLEEPON<cr> in Step c.

3-6

A Guide to TracVision L3/S3

Unlike turning the power off, the
antenna will still be operational and
drawing power when in Sleep
Mode. If you are going to be parked
for an extended period of time,
turning off the antenna will
conserve power while still allowing
you to receive the TV signals.

Conical Scan Tracking (TracVision L3 only)

The antenna control unit uses conical scanning to maintain peak
signal strength to the receiver and to update the satellite’s
position. When conical scan tracking is active, the antenna moves
continually with a circular motion to sweep across the satellite’s
peak signal. The signal strength is then fed back to the control
circuits to keep coming back to the direction of the strongest
signal.

If the satellite signal is lost while the system is in conical scan
track mode, the control software imposes a 45-second time-out
delay. If the signal is not regained during that time, the antenna
reverts to the set of Search Modes to start looking for the satellite
signal. This is an automatic process that does not require user
intervention.

3.4 Internet Access

Your TracVision L3/S3 can receive high-speed Internet data when
used in conjunction with KVH’s TracNet 2.0 Mobile High-speed
Internet System. With TracNet 2.0, you get broadband Internet
access on the road via satellite downloads and a wireless return
path. For more information about TracNet 2.0 in North America
and Europe, please visit our web site at www.kvh.com.

3-7

Using Your TracVision L3/S3

54-0157 Rev. G

4Troubleshooting

The troubleshooting matrix shown in Table 4-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.

4.1 Causes and Remedies for
Common Operational Issues

There are a number of common issues that can affect the signal
reception quality or the operation of the TracVision L3/S3. The
following sections address these issues and potential solutions.

4-1

Troubleshooting

54-0157 Rev. G

Table 4-1

Tr oubleshooting Matrix

SYMPTOM

Antenna non-functional X

Antenna not switching channels/satellites X X

No picture on TV set X X X X X

Intermittent picture for short intervals X XXXX XXXX

System works at rest but not on the move X X X

System will not find satellite X XXXX X X

Snowy television picture X

Picture jumbled, parts missing, freezing X X

TV/SAT Switch Error LED blinking X X X X

Blown fuse or improper wiring (Section 4.1.1)

POSSIBLE CAUSE (AND SOLUTION)

Satellite signal blocked (Section 4.1.3)

Incorrect satellite configuration (Section 4.1.2)

Satellite coverage issue (Section 4.1.5)

Dew or rain pooling on dome (Section 4.1.4)

IRD faulty (Section 4.2.2)

Vehicle turning during startup (Section 4.1.6)

Type of multiswitch used (Section 4.1.8)

Incorrect or loose RF connectors (Section 4.1.7)

IRD wiring (Section 4.2.1)

Stationary use only (Section 4.1.9)

LNB assembly faulty (Section 4.3)

Antenna gyro faulty (Section 4.3)

4.1.1 Blown Fuse or Improper Wiring

If the antenna unit is installed but entirely non-responsive, there
are three key factors to check as part of the troubleshooting
process:

1. Blown Fuse – The antenna unit is equipped with
two fuses mounted on its CPU Board. If either of
these fuses has blown or been broken, the antenna
unit will not operate. Refer to Section 5.4.1, “PCB

Removal and Replacement,” for details on the fuse

locations and how to access the CPU Board.

2. Wiring – If the system has been improperly wired,
the antenna unit will not operate correctly. Refer to

Section 2.3, “Connecting System Components,” for

complete system wiring information.

4.1.2 Incorrect Satellite Configuration

The satellite configuration on your IRD must match the satellite
setting on the TracVision L3/S3 system.

• Satellite A on the TracVision L3/S3 must be the
same satellite as IRD Alternative 1 (or A, based on
your IRD) and must be assigned the IRD DiSEqC 1
setting.*

• Satellite B on the TracVision L3/S3 must be the
same satellite as IRD Alternative 2 (or B, based on
your IRD) and must be assigned the IRD DiSEqC 2
setting.*

*The DiSEqC settings only apply to European systems.

Refer to your IRD user manual for complete instructions on
configuring your IRD.

4.1.3 Satellite Signal Blocked

Satellite signals can be blocked or degraded by trees and
branches, buildings, mountains, overpasses, or equipment on the
vehicle itself. Refer to Section 2.1, “Choosing the Best Location,” to
make certain that the TracVision L3/S3 unit is in the optimal
location. Simply moving the vehicle to clear an external
obstruction will also restore signal quality.

4-2

A Guide to TracVision L3/S3

4.1.4 Dew or Rain Pooling on Dome

Dew or rain can occasionally pool on the top of the radome.
While this moisture will usually be dispersed when the vehicle is
in motion, it can disrupt the signal while the vehicle is at rest.
This issue can be minimized with two approaches:

1. Spray the dome with hosed water to remove the
dew from the dome surface.

2. Periodically apply liquid dish detergent to the
dome surface. Wipe the full-strength detergent on
the dome and allow it to dry. This treatment will
provide a film that will help moisture roll off the
dome.

4.1.5 Satellite Coverage Issue

TracVision L3/S3 will provide outstanding reception throughout
the entire coverage area for your satellite television service of
choice. However, signal quality can be degraded as you approach
the fringe coverage areas. Refer to your satellite television service
manual to check the viable coverage area.

4.1.6 Vehicle Turning During Startup

(TracVision L3 only)

If the vehicle turns during the 60-second startup and
initialization sequence that occurs immediately after turning
on the power to the TracVision L3 unit, the antenna gyro will
record that variable motion as “standing still.” This may cause
the antenna to track improperly. To solve this problem, turn
TracVision L3 off for at least 10 seconds. Turn the system back
on, making certain that the vehicle is either motionless or
traveling in a straight line for the 60 seconds immediately
following power-up.

4.1.7 Incorrect or Loose RF Connectors

As part of preventive maintenance (described in Section 5,

“Maintenance”) KVH recommends checking the antenna unit

cable connections. A loose RF connector can reduce signal quality.
In addition, if you are unable to switch to the other programmed
satellite, make sure that you have connected your RF signal cable
to the antenna baseplate connector labeled “RF1” (see

Section 2.3.5, “Connecting the Antenna RF Signal Cable to the IRD”).

4-3

Troubleshooting

54-0157 Rev. G

For your convenience, KVH
provides links to several web sites
that offer satellite coverage
information. Simply go to our web
site at www.kvh.com/footprint.

4.1.8 Type of Multiswitch Used

(North American Systems Only)

An active multiswitch must always be used to connect the
TracVision L3/S3 system to multiple IRDs. Refer to

Section 2.3.5, “Connecting the Antenna RF Signal Cable to the
IRD,” for directions on proper multiswitch/multiple IRD

cabling.

4.1.9 Stationary Use Only (TracVision S3 only)

The TracVision S3 antenna was designed for stationary use only.
As such, the antenna will track the desired satellite while your
vehicle is parked, but not while the vehicle is in motion.

4.2 IRD Troubleshooting

The IRD that was provided with your satellite television service
may also be the cause of less-than-ideal operation.

4.2.1 IRD Wiring

Refer to Section 2.3.5, “Connecting the Antenna RF Signal Cable to

the IRD,” and your IRD user manual to confirm that the IRD is

properly connected to the antenna unit and the television.

4.2.2 IRD Faulty

In the case of a faulty IRD, refer to your IRD user manual for
service, replacement, and warranty information.

4.3 Antenna Gyro and LNB Faults

Section 5, “Maintenance,” provides detailed instructions for

authorized service personnel who may be required to replace
TracVision L3/S3 components.

The TracVision S3 does not include

an antenna gyro.

4-4

A Guide to TracVision L3/S3

Baseline RF levels are included as
part of the star tup sequence
provided in Appendix D.

KVH offers an upgrade kit (KVH
Part #02-1026) that adds in-motion
tracking capability to the
TracVision S3, allowing you to
receive satellite signals while on
the move.

4.4 Computer Diagnostics

TracVision L3/S3 has been designed to provide diagnostic
readouts on a personal computer having an RS-232 serial
communication port. If you are unable to isolate a system
problem with the foregoing troubleshooting tools, set up a laptop
to carry out computer diagnostics as described below. System
problems will most likely be found somewhere through the
diagnostic readouts.

The diagnostics procedure requires terminal emulation software
such as PROCOMM or Windows Terminal or Hyperterminal. Use
the settings appropriate to your application.

1. Connect one end of the PC data cable to the DB9
connector on the switchplate. Connect the other
end to the serial port on the PC (a 9-pin/25-pin
connector adapter may be needed for some PCs).

2. Open the terminal emulation software and
establish the following settings:

•9600 baud

• no parity

•8 data bits

•1 start bit

•1 stop bit

• no flow control

3. Apply power to the TracVision L3/S3 system and
allow the system to complete full initialization.
Data should be scrolling on the PC display to
identify any system problems detected. If no data
is seen, recheck your connections and the terminal
software setup.

4.5 Maintenance Port Parser
Commands

TracVision L3/S3 system parser commands are detailed in

Appendix E.

4-5

Troubleshooting

54-0157 Rev. G

5-1

Maintenance

54-0157 Rev. G

5 Maintenance

5.1 Warranty/Service Information

For information on KVH warranty, repair, and liability policies,
please refer to the complete warranty statement provided at the
conclusion of this manual. If you have any questions, please call
your local authorized dealer/installer or distributor, or contact
KVH or KVH Europe directly.

5.2 Preventive Maintenance

TracVision L3/S3 requires minimal preventive maintenance. The
following tasks are sufficient to maintain peak performance.

Monthly

• Wash the exterior of the radome and baseplate

assembly with fresh water; a mild detergent may
be added to remove grime. Do not spray the
radome directly with high-pressure water.

• Do not apply abrasive cleaners or volatile solvents

such as acetone to the ABS radome.

Annually

• Remove the radome and examine the interior of

the antenna unit for signs of corrosion, loose
connections, or frayed or broken wires.

• Visually inspect the elevation drive shaft to be

certain that it moves easily and is clear of grit and
debris.

When cleaning the radome, avoid
any compounds that react with
plastic.

5-2

A Guide to TracVision L3/S3

5.3 Replaceable Parts

TracVision L3/S3 has been designed with durability and low
maintenance in mind. If you experience an operating problem or
otherwise require technical assistance, contact your local
authorized TracVision L3/S3 dealer/distributor first. Have the
antenna unit serial number ready with a list of the trouble
symptoms. If an authorized dealer/distributor is not located
nearby, contact the factory directly at the telephone, facsimile, or
e-mail listings inside the front cover.

Replacement part numbers for units that can be serviced in the
field are listed in Table 5-1. These parts may be obtained from
any KVH authorized dealer/distributor.

Part Name Part Number

Baseplate Assembly (TracVision L3) 02-1245-01*

02-1245-03**

Baseplate Assembly (TracVision S3) 02-1245-02*

02-1245-04**

Radome Assembly (TracVision L3) 02-0953-03

†

Radome Assembly (TracVision S3) 02-0953-05

†

Data/Power Cable 32-0730-28
RF Cable 32-0417-28
PC Cable 32-0628-06
CPU PCB 02-1043-02
RF PCB 02-1237
Antenna Gyro (TracVision L3 only) 02-1035
Antenna Gyro Gasket (TracVision L3 only) 24-0139
System Fuses 16-0017-3150
LNB (European System) 19-0196
LNB (N. American System) 19-0056
Switchplate 02-1023-01
TV/SAT Switch (optional) 01-0245

* Baseplate assembly with single-output LNB
** Baseplate assembly with dual-output LNB

†

Specify color when ordering

It is recommended that all other technical difficulties be resolved
by returning the TracVision L3/S3 unit to an authorized service
provider.

Table 5-1

Field Replaceable Units

Should a fuse ever need to be
replaced, TracVision L3/S3 uses
two 5x20 mm, 3.15-amp, 250-volt
fast-blow fuses.

To help us continually improve the
quality and reliability of our
systems, please return any failed
component to KVH or KVH Europe
(care of the mailing address listed
at the front of this manual) after you
receive your replacement part.

The serial number of your
TracVision L3/S3 will be required
during any troubleshooting or
service calls.You will find the

serial number at the front of this

manual.

5-3

Maintenance

54-0157 Rev. G

5.4 Field Replaceable Unit
Procedures

The following subsections provide detailed procedures for
repairing or swapping out field replaceable units. The procedures
refer to labeled items presented on the following diagrams.

Figure 5-2

Close-up of Connecting Rod
and E-ring

Always lift the antenna unit by
the gray baseplate, never by the
radome or any portion of the
antenna assembly!

Figure 5-1

Antenna, PCB, and Rotating Plate

The antenna reflector is not shown
in several figures for clarity
purposes only. Do not remove the

antenna reflector!

Before servicing the antenna unit,
be sure to remove the appropriate
vehicle fuse to disconnect power.
Replace the fuse after completing
the service.

PCB Cover

PCB

Rotating Plate

Pan Head Screws

RF Board Cover

RF Cover
Screws

Standoffs

RF Board

Antenna Gyro

(TracVision L3 only)

Linear Actuator

Connecting Rod

Elevation Axis
Motor Shaft

E-ring

5-4

A Guide to TracVision L3/S3

Figure 5-3

Antenna Assembly

Figure 5-4

Close-up of RF Detector and PCB

TracVision L3 only

Antenna Gyro Cable

Wing Screw
and Washer

Locking Nuts
and Washers

Antenna Gyro

Antenna Gyro

Gasket

Reflector Bracket

LNB Clamp

LNB

Rotating Plate

RF Board

Cable Clamp Screw

Antenna Gyro Cable

(TracVision L3 only)

PCB

Cable Clamp

5-5

Maintenance

54-0157 Rev. G

5.4.1 PCB Removal and Replacement

Estimated Time to Repair: 1⁄2 hour

The microprocessor PCB assembly is protected by a cover
fastened to the rotating plate – Fig. 5-1. The cover must be
removed to gain access to the main power fuses and the PCB
assembly.

1. Using needle-nose pliers, remove the E-ring from

one end of the connecting rod – Fig. 5-2.

2. Remove the connecting rod by sliding it off the
bracket.

3. Fully retract the elevation axis motor shaft
– Fig. 5-5.

4. Remove 6 pan head screws from the PCB cover
flanges.

5. Remove the PCB cover. To get the necessary
clearance, rotate the linear actuator up 90º while
lifting the PCB cover – Fig. 5-5.

6. Remove all cable connectors from the PCB.

Figure 5-6 on the following page illustrates the

PCB arrangement and connector locations.

TracVision L3/S3 is equipped with
two 5x20 mm, 3.15-amp, 250-volt
fast-blow fuses, which are mounted
on the PCB.To access and replace
one of the fuses, remove the PCB
cover.

When carrying out maintenance
on the PCB, be sure to not drop
any of the small screws inside the
mechanism. If a screw is lost within
the baseplate, it must be retrieved
to avoid causing any damage when
the unit rotates.

Figure 5-5

Removing the PCB Cover

Elevation Axis

Motor Shaft

Linear Actuator

PCB Cover

5-6

A Guide to TracVision L3/S3

7. The PCB is mounted to the rotating plate with
9 pan head screws. Remove the screws and PCB.

8. Reverse this process to install the replacement
PCB. Reinstall all cable connectors removed in

Step 6.

9. (TracVision L3 only) Carry out all calibration
procedures for the antenna gyro (Section 5.4.3).

10. Reinstall your preferred satellites as detailed in

Section 2.5.1, “Installing Your Selected Satellites.”

5.4.2 RF Detector/DVB Decoder

Estimated Time to Repair: 1⁄2 hour

The RF Detector PCB receives operating voltages from both the
CPU board and the IRD (via the RF cable). Ensure that all power
is turned off before proceeding.

1. Remove the 4 RF board cover screws and washers
from the RF board cover.

2. Remove the RF board cover.

3. Remove the 2 RF connectors from the coaxial
fittings on the RF board. Tag the cables to ensure
that they are returned to the same connectors.

4. Remove the 2 Molex connectors from the RF board
(J3 and J1) – Fig. 5-6.

When replacing the PCB cover, be
careful not to pinch any cables.

Figure 5-6

PCB and RF Detector Board

Connector Locations

Gyro

(TracVision L3 only)

RF Board

Limit Switches

J11
J9

RF Board

J1

J3

J5

RF Connector to IRD

RF Connector to LNB

Fuses

PCB

J2 J1

Elevation Motor Azimuth Motor

Power/Data

J4

5-7

Maintenance

54-0157 Rev. G

5. Remove the 4 standoffs – Fig. 5-1. Remove the RF

Detector PCB from the rotating plate.

6. Installation of the replacement RF Detector is the
reverse of this procedure. Be sure that the RF
cables are restored to their original positions. Be
sure that the center conductor pin is centered in
the connector before tightening the collar.

5.4.3 Antenna Gyro Assembly

(TracVision L3 only)

Estimated Time to Repair: 1 hour

The antenna gyro is mounted on the rear of the antenna reflector
bracket with four locking nuts and washers – Fig. 5-3. Following
the removal and replacement of the antenna gyro assembly, it
will be necessary to calibrate the gyro and restart the system.
Directions for removal, replacement, and calibration follow:

1. Using needle-nose pliers, remove the E-ring from
one end of the connecting rod – Fig. 5-2.

2. Remove the connecting rod by sliding it off the
bracket.

3. Fully retract the elevation axis motor shaft
– Fig. 5-5.

4. Remove 6 pan head screws from the PCB cover
flanges.

5. Remove the PCB cover. To get the necessary
clearance, rotate the linear actuator up 90º while
lifting the PCB cover – Fig. 5-5.

6. Remove the screw and clamp holding the antenna
gyro cable to the rotating plate. Be sure to save the
cable clamp and screw – Fig. 5-4.

7. Remove the Molex connector from J11 on the PCB

– Fig. 5-6.

8. Remove the 4 nuts and washers and take the gyro
off of the bracket.

9. Remove the antenna gyro gasket.

10. Replacement is the reverse of this procedure.

Following the removal and
replacement of the antenna gyro
assembly, it will be necessary to
calibrate the gyro and restart
the system as described in the next
section.

5-8

A Guide to TracVision L3/S3

Antenna Gyro Calibration

1. Connect a PC to the communications port as

described in Section 4.4, “Computer Diagnostics.”

2. Type HALT<cr> (<cr> indicates a carriage return/

ENTER key) while the system is performing the
limit switch initialization routine. The system will
complete the initialization function by finding the
azimuth and elevation switch limits and then go to
the home position.

3. Type DEBUGON<cr> to enter Debug Mode.

4. Type =CALGYRO<cr>. Verify that the Antenna

Gyro Azimuth scale factor is between -0.00090 and

-0.00110 and the Antenna Gyro Elevation scale
factor is between 0.00090 and 0.00110.

5. Type ZAP to restart/reinitialize the system.

5.4.4 Antenna LNB Replacement

Estimated Time to Repair: 1⁄2 hour

In the event that the LNB experiences problems, it may be
necessary to replace it. To do so, use the following procedure:

1. (European systems only) Make a note of the current
LNB skew angle, pictured in Figure 5-7.

2. Disconnect the RF cable connector(s) at the LNB.

3. Remove the wing nut and washer from the LNB
clamp – Fig. 5-3.

4. Remove the top of the LNB clamp and remove the
LNB.

5. Place the new LNB in the clamp and reattach the
RF connector(s).

6. Replace the LNB clamp:

A. For North American LNBs, tighten the clamp

fully. The replacement process is complete.

B. For European LNBs, do not fully tighten the

clamp and proceed to Step 7.

7. (European systems only) Carefully turn the LNB so
that the scribe mark is aligned with the skew angle
noted in Step 1. Fully tighten the clamp to
complete the replacement process.

The LNB receives power from the
IRD via the RF Detector PCB. Be
certain that the IRD is disconnected
from its power source before
removing or reconnecting the LNB.

Figure 5-7

LNB Skew Angle Setting

(European Systems Only)

Skew Angles

LNB Clamp

& Wing Nut

LNB

Scribe
Mark

5.5 Preparation for Shipment

If it is necessary to repack the antenna unit for shipment, the
shipping restraints removed during installation must be
replaced. Follow these steps to reinstall the restraints.

1. Remove the radome.

2. Rotate the antenna unit so that the LNB is facing
away from the baseplate connectors.

3. Attach the three restraints to the baseplate using
the

1

⁄4"-20 x 5⁄8" hex screws and washers (provided in

the kitpack) and nuts (removed from the restraints
during installation) as pictured in Figure 5-8.

4. Place the antenna bracket on the forward shipping
restraint.

5. Secure the forward restraint and bracket by
wrapping two tie-wraps around the bend in the
forward restraint and the antenna bracket (at the
end of the LNB bracket).

6. Replace the radome.

7. Place the entire antenna unit into its shipping box
using the original packaging material. Secure the
box to a pallet to ensure upright transport to KVH.

5-9

Maintenance

54-0157 Rev. G

When rotating the azimuth
mechanism by hand, go slowly!
Hitting the mechanical stops with
excessive force will damage the
azimuth limit switch.

Figure 5-8

Attaching the Shipping Restraints
to the Antenna Baseplate

Figure 5-9

Securing the Forward Shipping
Restraint

KVH is not liable for damage
caused by improper shipping.

2 tie-wraps used
to secure LNB arm

Forward Shipping Restraint
Nuts and Washers

Forward Shipping Restraint

Hex Screws and Washers

Appendix A
System Specifications

Physical Characteristics

Power 11-16 volts DC @ 2.5 amps nominal,

3.5 amps peak

Dimensions/Weight 32" (81 cm) wide x 14.8" (38 cm) high,

33 lbs (15 kg)

LNB European system:Single output

N. American system: Dual output
Tracking (TracVision L3 only) Better than 30º/sec
Maintenance Port 9600 bps, 8,N,1,EIA, RS232

Pointing System

Elevation Range 15º to 75º
Azimuth Range 720º
Position Repeatability 0.1º

Environmental

Operating Temperature -25ºC to +55ºC (-13ºF to +131ºF)
Storage Temperature -40ºC to +85ºC (-40ºF to +185ºF)
Humidity to 100 percent

Table A-1

TracVision L3/S3 System
Specifications

A-1

System Specifications

54-0157 Rev. G

Appendix B
Comprehensive System
Wiring Diagram

The wiring diagram is presented on the following page.

B-1

Comprehensive System Wiring Diagram

54-0157 Rev. G

Appendix C
Switchplate Template

C-1

Switchplate Template

54-0157 Rev. G

/32" (2.5 mm) dia

3

3.82"
(97 mm)

.32" (8 mm)

2.05"
(52 mm)

3.19"
(81 mm)

Panel Cutout

2.36"
(60 mm)

.16" (4 mm)

Appendix D
Startup Data Sequence

The data on the following pages presents standard startup data
sequences registered by the TracVision L3/S3. The sequence can be
recorded using the data port and a PC.

D.1 TracVision L3 Sequence

?PGM
KVH TracVision L3 Rev X - Version X.XX - Serial Number XXXXXXXX
RF: ZAP
*** Initializing RF Controller ***
RF: S,A,H,U,V
RF: SATINSTALL,55,C,57,C
RF: L,B-------------------------------------------Identifies Satellite A or B as currently
RF: SATCONFIG loaded for acquisition
RF: F,A,12368,20000,67,0X0000,V,U,2---------------Satellite configuration data, Satellite A
RF: F,A,12368,20000,67,0X0000,V,U,2
RF: F,A,12238,20000,67,0X0000,H,U,2
RF: F,A,12238,20000,67,0X0000,H,U,2
RF: F,B,12374,20000,34,0X1004,V,U,3---------------Satellite configuration data, Satellite B
RF: F,B,12374,20000,34,0X1004,V,U,3
RF: F,B,12381,20000,34,0X1004,H,U,3
RF: F,B,12381,20000,34,0X1004,H,U,3
RF: RF PCB Version X.X----------------------------Current RF software revision
RF: S,B,H,U,V
RF: I,0,48960,00000,00433,0
RF COMM: PASS-------------------------------------PASS is expected
RF: S,B,H,U,V
*** Initializing Antenna ***
GPS: UTC: 083000.00, Lat: 4131.00N, Long: 7115.00W
GPS: DSS_119 AZ = 238.9, EL = 22.1
GPS: DSS_101 AZ = 220.9, EL = 33.4
Limit Switch Test
Limit Switch Status: PASS-------------------------PASS is expected
RF: S,B,H,U,V
*** Initializing Rate Bias ***
RF: S,B,V,U,V
+A/D: 1992 2033 601
RF: S,B,H,U,V
Gyro Bias: Az = 1991.95, El = 2032.05------------Expected range is 1700-2300
Gyro Uncertainty: Az = 3.00, El = 3.00
*** Limit Switch Search ***
RATE BIAS: PASS-----------------------------------PASS is expected
Searching for DSS_119, Threshold = 1000
+POS: 80.5 25.9 273
RF: S,B,H,U,V
+POS: 11.3 25.9 513
RF: S,B,V,U,V

D-1

Startup Data Sequence

54-0157 Rev. G

+POS: 300.8 25.9 162
RF: S,B,V,U,V
Satellite Found: AZ = 231.1, EL = 25.9, RF = 1793
+POS: 230.4 25.9 1963
*** Entering Tracking ***
RF: S,B,H,U,V
+POS: 231.5 26.2 1334
+POS: 231.3 25.8 2023
+POS: 230.6 24.4 2741
RF: Freeze DAC = -00652
+POS: 230.1 23.9 2829
*** Network ID Check ***---------------------Comparing the tracked satellite’s network ID to the
+POS: 230.0 23.5 2843 selected satellite’s network ID
RF: Y,0X1004---------------------------------Indicates positive satellite identification
*** Tracking DSS_119 ***---------------------Identifies satellite currently tracked
+POS: 229.0 22.6 3010 (TV broadcast image should be available)
+POS: 229.5 23.1 2935
+POS: 228.6 22.7 2940
+POS: 229.5 22.8 2881
+POS: 228.5 22.9 2835
Saved Sat Pos: AZ = 228.91, EL = 22.86
RF: AGCON
RF: AGC=51528
Gyro Bias Residue: Az = 2.5363e-01 EL = -6.1966e-01
+POS: 229.3 22.7 2520
+POS: 228.6 23.3 2516
Conscan=>sleep: sat in 1 deg window.
Sleeping
Old Gyro Bias: Az = 1991.95 EL = 2032.05
New Gyro Bias: Az = 1991.70 EL = 2032.67

D.2 TracVision S3 Sequence

?PGM
KVH TracVision S3 Rev X - Version X.XX - Serial Number XXXXXXXX
RF: ZAP
*** Initializing RF Controller ***
RF: S,A,V,U,V
RF: SATINSTALL,55,C,57,C
RF: L,A----------------------------------------Identifies Satellite A or B as currently
RF: SATCONFIG loaded for acquisition
RF: F,A,12368,20000,67,0X0000,V,U,2------------Satellite configuration data, Satellite A
RF: F,A,12368,20000,67,0X0000,V,U,2
RF: F,A,12238,20000,67,0X0000,H,U,2
RF: F,A,12238,20000,67,0X0000,H,U,2
RF: F,B,12374,20000,34,0X1004,V,U,3------------Satellite configuration data, Satellite B
RF: F,B,12374,20000,34,0X1004,V,U,3
RF: F,B,12381,20000,34,0X1004,H,U,3
RF: F,B,12381,20000,34,0X1004,H,U,3
RF: RF PCB Version X.X-------------------------Current RF software revision
RF: I,0,48492,00000,00425,0
RF COMM: PASS----------------------------------PASS is expected

D-2

A Guide to TracVision L3/S3

*** Initializing Antenna ***
GPS: UTC: 083000.00, Lat: 4131.00N, Long: 7115.00W
GPS: DSS_119 AZ = 238.9, EL = 22.1
GPS: DSS_101 AZ = 220.9, EL = 33.4
Limit Switch Test
Limit Switch Status: PASS----------------------PASS is expected
*** Limit Switch Search ***
Searching for DSS_101, Threshold = 1000
Satellite Found: AZ = 177.1, EL = 34.0, RF = 1968
RF: Freeze DAC = +01256
+POS: 170.6 34.0 1971
RF: S,A,V,U,V
RF: AGAIN #1
*** Initializing Finetune ***
+POS: 177.7 34.0 2057
+POS: 175.4 34.0 2684
+POS: 175.4 34.0 2659
Signal Peaked: AZ = 175.33, EL = 33.98, RF = 2674
*** Network ID Check ***-----------------------Comparing the tracked satellite’s network ID
+POS: 175.3 33.9 2615 to the selected satellite’s network ID
+POS: 175.3 33.9 2580
RF: Y,0X0000-----------------------------------Indicates positive satellite identification
*** Tracking DSS_101 ***-----------------------Identifies satellite currently tracked
+POS: 175.3 33.9 2564 (TV broadcast image should be available)
+POS: 175.3 33.9 2502
+POS: 175.3 33.9 2497
+POS: 175.3 33.9 2488
+POS: 175.3 33.9 2496
Saved Sat Pos: AZ = 175.27, EL = 33.91

D-3

Startup Data Sequence

54-0157 Rev. G

Appendix E
Maintenance Port
Parser Commands

TracVision L3/S3 system parser commands are parsed when the
system receives an ASCII carriage return (Hex 0D). An ASCII line
feed (Hex 0A) is permitted but is ignored in any transmitted
command. All system responses are terminated with an ASCII
carriage return followed by a line feed and ending with either an
acknowledge character (ASCII > (Hex 3E)) or a not-acknowledge
character (ASCII ? (Hex 3F)). The parser commands are shown
below in boldface capital letters but they are not case-sensitive. In
most cases the command is responded to with an echo; that is, if
you type

ZAP, for example, and press “ENTER” the response

will be the command you have entered. For other commands the
response is specific for each command, such as

VERSION,

STATUS or HELP.

E.1 System Commands

Software Version

Function: repor ts software version and system type
Command: VERSION
Argument: none
Response: KVH TracVision L3/S3 Version XX.XX

System Status Report

Function: reports general system status
Command: STATUS
Argument: none
Response: system status string

Initialize the System

Function: initializes the system (perform a soft reset)
Command: ZAP
Argument: none
Response: echoes the command, then reinitializes the system

E-1

Maintenance Port Parser Commands

54-0157 Rev. G

Table E-1

System Commands

Calibrate Gyro (TracVision L3 only)

Function: performs azimuth and elevation calibration
Command: CALGYRO
Argument: none
Response: echoes command and calibrates gyro

Find Skew Angle for Currently Selected Satellite

Function: calculates necessary LNB skew based on latitude,

longitude, and selected satellite
Command: SKEWANGLE*
Argument: none
Response: displays skew angle

* Before this command can function properly, you must perform the GPS
Position command detailed in Section E.6 to provide the system with the proper
latitude and longitude.

Help on Parser Commands

Function: lists parser commands
Command: HELP
Argument: none
Response: prints a list of all parser commands

E.2 Manual Positioning Commands

To execute the following commands, first put the antenna unit in
idle mode by typing

HALT and pressing “ENTER.” Positioning

commands may be entered after the antenna comes to rest.

Azimuth Angle

Function: commands a manual azimuth angle that the

mechanism moves to
Command: AZ,xxxx (range is 0000 - 3599)
Argument: desired azimuth angle of the mechanism relative to

external magnetic reference, or baseplate fwd,

000° - 359.9°
Response: echoes the command; mechanism moves at a

fixed velocity

E-2

A Guide to TracVision L3/S3

Table E-2

Manual Positioning Commands

Elevation Angle

Function: commands a manual elevation angle that the

mechanism moves to
Command: EL,xxx (range is 100 - 850)
Argument: desired elevation angle of the mechanism relative to

up, 10.0° - 85.0°
Response: echoes the command; mechanism moves at a

fixed velocity

Azimuth CW Step

Function: commands a 0.1 deg CW manual step in azimuth

angle
Command: 6
Argument: none
Response: echoes the command

Azimuth CCW Step

Function: commands a 0.1 deg CCW manual step in azimuth

angle
Command: 4
Argument: none
Response: echoes the command

Elevation UP Step

Function: commands a 0.1 deg UP manual step in elevation

angle
Command: 8
Argument: none
Response: echoes the command

Elevation DOWN Step

Function: commands a 0.1 deg DOWN manual step in

elevation angle
Command: 2
Argument: none
Response: echoes the command

E-3

Maintenance Port Parser Commands

54-0157 Rev. G

E.3 Operational Commands

To execute the following commands, first put the antenna unit in
idle mode by typing

HALT and pressing “ENTER.” After the

system comes to a halt, type DEBUGON and press “ENTER” to

enter programming mode.

Tracking Mode

Function: starts active tracking of the satellite
Command: TRACK
Argument: none
Response: echoes the command

Idle Mode

Function: halts active tracking and conical scan, then enters

idle mode
Command: HALT
Argument: none
Response: echoes the command

Current Cable Wrap Angle

Function: sets or reports current cable wrap angle, defined as

0° (CCW limit) to 700° (CW limit); the value is

expressed as 0000 - 7000 with an implied decimal
Command: WRAPANGLE,xxxx
Argument: the desired cable wrap angle setting
Response: Wrap Angle = xxxx

E.4 Tracking and Conical

Scan Commands

Target Location

Function: reports the target location in antenna frame. Data

format is E### for elevation in degrees 000-900 and

A#### for azimuth in degrees 0000-3599 with

implied decimals
Command: TGTLOCATION
Argument: none
Response: Target Location = A = E###, A####

B = E###, A####

E-4

A Guide to TracVision L3/S3

Table E-4

Tracking and Conical

Scan Commands

Table E-3

Operational Commands

Analog Signal Strength Report

Function: reports signal strength from RF detector circuit in

A/D counts (000-FFF Hex)
Command: SIGLEVEL
Argument: none
Response: Signal Strength = xxxx

E.5 RF Board Commands

Serial Communications, Status/Polarization Report,Tone Changes

Function: start serial communications, reports status &

polarization/tone changes
Command: @S
Response: S,s,p,b,m <cr> every 5 seconds until ><cr>is

returned from system software
Where: s = Satellite (a = Pr imar y, b = Secondary)

p = Polarization (v = Vertical, h = Horizontal,

r = Right, l = Left, x = No LNB Power)
b = Band (h = High Band, l = Low band, u = USA)
m = Mode (v = Valid, i = Invalid)*

* The Mode bit is used to evaluate the Satellite, Polarization, & Band
combination vs. the Frequency/Symbol Rate/FEC currently in RAM.This bit will
be set to invalid if the Frequency for the selected combination is set to 0x0000;
otherwise it will be set to valid.

E-5

Maintenance Port Parser Commands

54-0157 Rev. G

Table E-5

RF Board Commands

Report RF Tracking Parameters

Function: reports all RF tracking parameters for primary &

secondary satellites*
Command: @SATCONFIG
Response: F,x,fffff,S,C,ID,P,B,D <cr>
Where: x = Satellite (a = Primary, b = Secondary)

fffff = Frequency in MHz (00000 and 10700 to

12700)
S = Symbol rate in Mbit/Sec (1000 to 29999)
C = FEC code rate (valid rates = 12, 23, 34, 56,

67, 78)

ID = Satellite Network ID in hexidecimal format

(valid range = 0x0000 to 0xffff hex)

P = LNB Polarization (v = vertical, h = horizontal,

r = right, l = left)

B = the LNB down conversion frequency (l = low,

h = high, u=USA)

D = decoding type (0 = test, 1 = DSS-A,

2 = DSS-B, 3 = DVB)

* This command dumps all eight combinations of the Satellite/
Freq/Sym/FEC/ID/POL/Band/Decode currently stored in RAM.

Set RF Tracking Parameters

Function: sets RF tracking parameter
Command: @SATCONFIG,X,N,F,S,C,ID,P,B,D<cr>
Response: Echoes the input data
Where: @SATCONFIG = directs data to the RF Board

X = satellite location A or B
N = satellite table # (98 & 99 are slots for user-

configured satellites)

F = frequency in MHz (either 00000 or a range

from 10700 - 12700)

S = the satellite transponder symbol rate in

Mbit/second (01000 - 29999)
C = the FEC code (e.g., 12, 23, 34, 56, 67, 78)
ID = the satellite network ID in hexidecimal format

(0x####)
P = the LNB polarization (v = vertical,

h = horizontal, r = right, l = left)
B = the LNB down conversion frequency (l = low,

h = high, u = US)
D = decoding type (0 = test, 1 = DSS-A,

2 = DSS-B, 3=DVB)

E-6

A Guide to TracVision L3/S3

ID Match/Decoded Network ID

Function: report ID match and decoded network ID
Command: @CHECKID
Response: Y,0X####

N,0X####
Y,NoID
N,NoID

Where: Y = yes

N = no
0X#### = network ID
NoID = satellite unidentified

E.6 Installation Commands

To execute the following commands, first put the antenna unit in
idle mode by typing

HALT and pressing “ENTER.” After the

system comes to a halt, type DEBUGON and press “ENTER” to

enter programming mode.

Select Active Satellite

Function: switch antenna tracking to/from satellite A and B
Command: @L,x
Where: x = A or B (as defined dur ing the SATINSTALL

process)

Set/Report GPS Position

Function: reports or sets default GPS position
Command: GPS<cr>

GPS,XX,D,YYY,E

Response: GPS = XXD YYYE<cr>

GPS: XXD YYYE

Where: XX = latitude (0 - 90)

D = S (South) or N (North)
YYY = longitude (0 - 180)
E = E (East) or W (West)

E-7

Maintenance Port Parser Commands

54-0157 Rev. G

Table E-6

Installation Commands

Report Satellite Names

Function: report names for satellites A and B
Command: SATINSTALL
Response: SATINSTALL,<sat_a_name>,<sat_b_name>

Report Configured Satellite Names

Function: report names for all configured satellites
Command: SATLISTA
Response: SATLISTA,<sat_name1>,...,<sat_nameX>

Report Valid Satellite B Selections

Function: report names for all valid satellite B selections for a

given satellite A selection

Command: SATLISTB,<sat_a_name>
Response: SATLISTB,<sat_a_name>,<sat_b_name1>

...,<sat_b_nameX>

Install Satellite Pair

Function: installs satellites A and B as the satellite pair
Command: SATINSTALL,<sat_a_name>,<sat_b_name>
Response: If valid pair, echoes the input data

If invalid pair, returns error message

Configure Longitude of a User-configurable Satellite

Function: configures one of the user-configurable satellites

with the longitude provided

Command: SATCONFIG,USERX,YYY,Z,D,L
Response: If valid pair, echoes the input data

If invalid pair, returns error message

Where: X = 1 or 2

YYY = longitude (0-180)
Z = E (East) or W (West)
D = decoding type (0 = test, 1 = DSS-A,

2 = DSS-B, 3 = DVB)

L = LNB polarization (c = circular, l = linear)

E-8

A Guide to TracVision L3/S3

E.7 Debug Commands

Report Offset Angles

Function: reports system offset angles
Command: OFFSETS

OFFSETS,XXXXX,YYYY

Response: Offsets= XXXXX.X XXXXX.X
Where: X = new azimuth offset (-1800 - 1800)

Y = new elevation angle (-450 - 450)

Applies Default Values to Default Satellites

Function: updates the default satellites to the default values
Command: SATPAIR,X
Response: displays numerous frequency commands and

reports “Satellite Installation Complete”

Where: X = 0 (satellites default to Astra1 and Hotbird)

or

X = 1 (satellites default to EchoStar 119 and

Expressvu)

or

X = 2 (satellites default to DSS 101 and DSS 119)

Report Last Satellite Tracked/Update Value

Function: reports the last satellite tracked or updates the last

tracked satellite to the value input if it is different
from the current value

Command: LASTSAT

LASTSAT,X

Response: Last = <sat_name>
Where: X = A (updates to satellite A)

or

X = B (updates to satellite B)

E-9

Maintenance Port Parser Commands

54-0157 Rev. G

Table E-7

Debug Commands

KVH Industries Limited Warranty

TracVision L3/S3

Limited Warranty on Hardware

KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) years
and against factory labor costs for a period of ONE (1) year from the date of original retail purchase by the original
purchaser.It is the customer’s responsibility to verify the date of purchase by returning the warranty card included with
the product to KVH within 30 days of purchase, or by providing a copy of a dated sales receipt for the KVH product
under warranty with the warranty claim.If this date cannot be verified, the warranty period will begin 30 days after the
date of manufacture of the original product purchased.

If you discover a defect, KVH will, at its option, repair, replace or refund the purchase price of the product at no charge
to you, provided you return it during the warranty period, transportation charges prepaid, to the factory direct. Please
attach your name, address, telephone number, a description of the problem and a copy of the bill of sale or sales
receipt as proof of date of original retail purchase, to each product returned to warranty service. Alternatively, you may
bring the product to an Authorized KVH dealer/distributor for repair. During the first year, and if the product was
installed by an Authorized KVH dealer/distributor (identified with the KVH Authorized dealer/distributor list), KVH will
cover the dealer’s/distributor’s labor charges for warranty repairs, provided the dealer/distributor contacts KVH for pre­approval of the charges.Approval of charges is at KVH’s sole discretion.

This Limited Warranty does not apply if the product has been damaged by accident, abuse, misuse or misapplication
or has been modified without the written permission of KVH; if any KVH serial number has been removed or defaced;
or if any factory-sealed part of the system has been opened without authorization.

Return Authorization

A Return Material Authorization is required prior to returning the product to KVH Industr ies. Please call our Technical
Support Depar tment at [phone] or send an e-mail to [e-mail] to obtain the RMA number.Wr ite the
number in large, clear characters on the outside of the box.To avoid confusion and misunderstandings, shipments
without an RMA number clearly visible on the outside box will be refused and returned to you at your expense. If
possible, use the original box and packing material to protect the equipment from damage in shipment.KVH assumes
no responsibility for warranty shipments from the customer to the factory if not shipped in the manner prescribed
above.

THE EXPRESS WARRANTIES SET FORTH ABOVE ARE THE ONLY WARRANTIES GIVEN BY KVH WITH
RESPECT TO ANY PRODUCT FURNISHED HEREUNDER; KVH MAKES NO OTHER WARRANTIES, EXPRESS,
IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE, AND SPECIFICALLY DISCLAIMS ANY WARRANTY OF
MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. SAID EXPRESS WARRANTIES SHALL
NOT BE ENLARGED OR OTHERWISE AFFECTED BY TECHNICAL OR OTHER ADVICE OR SERVICE PROVIDED
BY KVH IN CONNECTION WITH ANY PRODUCT.

KVH's liability in contract, tort or otherwise arising out of or in connection with any product shall not exceed the price
paid for the product. IN NO EVENT SHALL KVH BE LIABLE FOR SPECIAL, PUNITIVE, INCIDENTAL, TORT OR
CONSEQUENTIAL DAMAGES OR LOST PROFITS OR GOODWILL (INCLUDING ANY DAMAGES RESULTING
FROM LOSS OF USE, DELAY IN DELIVERY OR OTHERWISE) ARISING OUT OF OR IN CONNECTION WITH THE
PERFORMANCE OR USE OR POSSESSION OF ANY PRODUCT, OR ANY OTHER OBLIGATIONS RELATING TO
THE PRODUCT, EVEN IF KVH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If any implied warranty, including implied warranties of merchantability and fitness for a particular pur pose, cannot be
excluded under applicable law, then such implied warranty shall be limited in duration to ONE (1) YEAR from the date
of the original retail purchase of this product by the original purchaser.

Some states/countries do not allow the exclusion or limitation of implied warranties or liability for incidental or
consequential damages, so the above limitations may not apply to you.This warranty gives you specific legal rights,
and you may also have other rights which vary from state/country to state/countr y.

KVH Industries, Inc.

50 Enterprise Center Middletown, RI 02842 U.S.A.
Phone: [phone] Fax: [phone]
E-mail: [e-mail] Internet: www.kvh.com

KVH Europe A/S

Ved Klaedebo 12 2970 Hoersholm Denmark

Phone: [phone] Fax: [phone]

E-mail: [e-mail] Internet: www.kvh.com

KVH®, TracVision®, and TracNet™are trademarks of KVH Industries, Inc.

TVS3_L3_ OM_ Cover_7_03

®