KVH Industries TracVision S2 User Manual

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Satellite Television

KVHTracVision

owner’s

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Installation Instructions

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User’s Guide

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Technical Manual

A Guide to TracVision S2

54-0196 Addendum to Rev. A

TracVision S2 Owner’s Manual Addendum

(ECO #6119)

The following information applies to Revision A of the TracVision S2 Owner’s Manual (KVH Part Number 54-0196).

Aprotective cover has been added to the switchplate to guard against damaging electrostatic discharges (ESD), which may occur during installation.

2.3 Connecting System Components

Figure 2-11 and the template on the following page have been changed to show the new switchplate cutout dimensions, which have been widened to accommodate the protective cover.

Figure 2-13 shows the switchplate connectors as they appear within the new cover.

Figure 2-11

Switchplate Cutout Dimensions

Figure 2-13

Switchplate Connectors

Input Power

(+12 VDC)

Switchplate Mounting

Hole (1 of 2)

Ground

2.5"

RJ11 Jack (Data Cable to IRD - Optional)

Data/Power Connector Maintenance Port

(DB9 Connector)

54-0196 Addendum to Rev. A

Appendix C Switchplate Template

2.5"

A Guide to TracVision S2 – ADDENDUM

54-0196 Addendum to Rev. A

TracVision S2 Owner’s Manual Addendum

(ECO #6040)

The following information applies to Revision A of the TracVision S2 Owner’s Manual (KVH Part Number 54-0196).

2 Installation

Kitpack Contents

Two plugs have been added to the kitpack for sealing the predrilled holes in the antenna baseplate.

Part Qty. KVH Part No.

Switchplate assembly 1 02-1236-01 Tie-wraps 5 22-0013 RJ11 handset cable 1 32-0724-25 Clam shell ventilator 1 19-0230 #6 x 3⁄

4" thread-forming screws 5 14-0298-12

⁄4"-20 x 5⁄8" hex screws 4 14-0250-10

⁄4" flat washers 4 14-0251

⁄

8" hole plugs 2 19-0282-06

2.2 Mounting the Antenna Unit

A step has been added to the antenna mounting procedure. The hole plugs need to be installed before mounting the antenna unit to the vehicle.

6. Set aside the antenna unit and clean the roof’s surface to remove any debris.

6b. Seal the two baseplate holes shown in Figure 2-4

with the plugs provided in the kitpack.

Table 2-2

Kitpack Contents

Baseplate Holes

Figure 2-4

Antenna Baseplate (Bottom View)

Congratulations!

You have selected one of the most advanced land-mobile satellite tracking systems available today. KVH

Industries’ TracVision®S2

is designed for use with DIRECTV

, DISH Network™, and

ExpressVu. This manual provides detailed instructions on the

proper installation, use, and maintenance of your TracVision S2 system.

Throughout this manual, important information is marked for your attention by these icons:

Direct questions, comments, or suggestions to:

KVH Industries, Inc.

50 Enterprise Center Middletown, RI 02842 USA Tel: +1 401 847-3327 Fax: +1 401 849-0045 E-mail: info@kvh.com Internet: www.kvh.com

TracVision S2 Serial Number

This serial number will be required for all troubleshooting or service calls made regarding this product.

KVH Part # 54-0196 Rev. A

Click here to go to our state-of-the-art Customer  Support web page...the fastest and easiest way  to get all of your questions answered!

A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the highest quality out of your system.

An alert to important information regarding procedures, product specifications, or product use.

Information about installation, maintenance, troubleshooting, or other mechanical issues.

An electrical safety warning to help identify electrical issues that can be a hazard to either this KVH product or a user.

TracVision®and KVH®are registered trademarks of

KVH Industries, Inc.

DIRECTV

is an official trademark of DIRECTV,

a unit of GM Hughes Electronics Corporation.

DISH Network

™

is an official trademark of

EchoStar Communications Corporation.

ExpressVu is a property of Bell ExpressVu, a wholly owned

subsidiary of Bell Satellite Services.

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.1 Digital Satellite Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.2 TracVision S2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.2.1 TracVision S2 Components ....................................................1-2

1.2.2 Integrated Receiver/Decoder (IRD)........................................1-2

1.3 Materials Provided with TracVision S2 . . . . . . . . . . . . . . . . . . . .1-2

1.3.1 Additional Materials Required for TracVision S2 Use.............1-3

2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

2.1 Choosing the Best Location . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

2.2 Mounting the Antenna Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

2.3 Connecting System Components . . . . . . . . . . . . . . . . . . . . . . . .2-8

2.3.1 Connecting the Antenna to the Switchplate...........................2-9

2.3.2 Connecting the Antenna to the IRD .......................................2-9

2.3.3 Sealing the Cable Access Hole............................................2-11

2.3.4 Connecting the Switchplate to the IRD ................................2-11

2.3.5 Connecting the Switchplate to Vehicle Power......................2-12

2.3.6 Connecting the IRD Ground Wire.........................................2-12

2.3.7 Installing the Switchplate......................................................2-12

2.4 Activating the IRD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13

2.5 Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13

2.5.1 Checking Out the System Using

an IRD Data Connection ......................................................2-13

2.5.2 Checking Out the System Without

an IRD Data Connection ......................................................2-15

2.6 Configuring TracVision S2 for Remote

Satellite Dish Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16

3 Using Your TracVision S2 . . . . . . . . . . . . . . . . . . . . . . .3-1

3.1 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

3.2 Tracking the Correct Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

54-0196 Rev. A

3.2.1 Using the IRD for Satellite Selection......................................3-3

3.2.2 Using the Switchplate for Satellite Selection ..........................3-3

3.2.2.1 The Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

3.3 Turning Off the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

3.4 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

4Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

4.1 Causes and Remedies for Common Operational Issues . . . . . .4-1

4.1.1 Blown Fuse or Improper Wiring ..............................................4-2

4.1.2 Dew or Rain Pooling on Dome...............................................4-2

4.1.3 Satellite Signal Blocked..........................................................4-2

4.1.4 Satellite Coverage Issue.........................................................4-3

4.1.5 Incorrect or Loose RF Connectors.........................................4-3

4.1.6 Type of Multiswitch Used........................................................4-3

4.1.7 Stationary Use Only ...............................................................4-3

4.2 IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

4.2.1 IRD Wiring ..............................................................................4-3

4.2.2 AC Power Fluctuating.............................................................4-4

4.2.3 No IRD Data Connection........................................................4-4

4.2.4 EchoStar IRD Activation Check..............................................4-4

4.2.5 Failed IRD Status Check ........................................................4-5

4.2.6 IRD Faulty...............................................................................4-5

4.3 Antenna LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

4.4 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

4.5 Maintenance Port Parser Commands . . . . . . . . . . . . . . . . . . . . .4-7

5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.3 Replaceable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

5.4 Field Replaceable Unit Procedures . . . . . . . . . . . . . . . . . . . . . .5-3

5.4.1 PCB Removal and Replacement............................................5-4

5.4.2 Antenna LNB Replacement....................................................5-6

5.5 Preparation for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8

Appendix A System Specifications . . . . . . . . . . . . . . . . . .A-1

Appendix B Comprehensive TracVision S2 System

Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . .B-1

Appendix C Switchplate Template . . . . . . . . . . . . . . . . . .C-1

Appendix D EchoStar IRD Activation Procedure . . . . . . . . . .D-1

Appendix E Startup Data Sequences . . . . . . . . . . . . . . . . .E-1

E.1 System Connected to IRD Data . . . . . . . . . . . . . . . . . . . . . . . . .E-1

E.2 System Not Connected to IRD Data . . . . . . . . . . . . . . . . . . . . . .E-3

Appendix F Maintenance Port Parser Commands . . . . . . . . .F-1

F.1 System Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .F-1

F.2 Manual Positioning Commands . . . . . . . . . . . . . . . . . . . . . . . . .F-2

F.3 Operational Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .F-3

F.4Target and Signal Commands . . . . . . . . . . . . . . . . . . . . . . . . . .F-4

List of Figures

Figure 1-1 TracVision S2 System Configuration . . . . . . . . . . . . . . . . .1-1

Figure 2-1 Antenna Blockage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

Figure 2-2 Maximum Mounting Surface Slope . . . . . . . . . . . . . . . . . .2-3

Figure 2-3 Proper Orientation of the Antenna Unit . . . . . . . . . . . . . . .2-4

Figure 2-4 Baseplate Connectors Facing Rear of Vehicle -

Factory-drilled Drain Hole Locations . . . . . . . . . . . . . . . . .2-5

Figure 2-5 Baseplate Conectors Facing Front of Vehicle -

Recommended Drain Hole Locations . . . . . . . . . . . . . . . .2-5

Figure 2-6 Forward Shipping Restraint (Arranged for Shipping) . . . . .2-6

Figure 2-7 TracVision S2 Shipping Restraints

(Top View, Installed for Shipping) . . . . . . . . . . . . . . . . . . .2-6

Figure 2-8 Forward Shipping Restraint Storage . . . . . . . . . . . . . . . . .2-6

Figure 2-9 Rotating Plate Shipping Restraint Storage . . . . . . . . . . . .2-7

iii

54-0196 Rev. A

Figure 2-10 TracVision S2 Shipping Restraints (Storage Position) . . . .2-7

Figure 2-11 Switchplate Cutout Dimensions . . . . . . . . . . . . . . . . . . . .2-8

Figure 2-12 Antenna Baseplate Connectors . . . . . . . . . . . . . . . . . . . .2-8

Figure 2-13 Switchplate Connectors . . . . . . . . . . . . . . . . . . . . . . . . . .2-9

Figure 2-14 Installing Three or Four IRDs

Using an Active Multiswitch . . . . . . . . . . . . . . . . . . . . . .2-10

Figure 2-15 Installing the Clamshell Ventilator . . . . . . . . . . . . . . . . . .2-11

Figure 2-16 Switchplate Maintenance Port . . . . . . . . . . . . . . . . . . . . .2-15

Figure 2-17 PC Data Cable DB9 Connector . . . . . . . . . . . . . . . . . . . .2-15

Figure 2-18 Remote Dish Wiring Configuration . . . . . . . . . . . . . . . . .2-16

Figure 3-1 Be Aware of Objects that Might

Block the Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . .3-1

Figure 3-2 Switchplate Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Figure 4-1 Switchplate Maintenance Port . . . . . . . . . . . . . . . . . . . . .4-6

Figure 4-2 PC Data Cable DB9 Connector . . . . . . . . . . . . . . . . . . . .4-6

Figure 5-1 Antenna, PCB, and Rotating Plate . . . . . . . . . . . . . . . . . .5-3

Figure 5-2 Close-up of Connecting Rod and E-ring . . . . . . . . . . . . . .5-3

Figure 5-3 Antenna Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4

Figure 5-4 Removing the PCB Cover . . . . . . . . . . . . . . . . . . . . . . . . .5-5

Figure 5-5 PCB Connector Locations – Rear View . . . . . . . . . . . . . . .5-5

Figure 5-6 Attaching the Shipping Restraints

to the Antenna Baseplate . . . . . . . . . . . . . . . . . . . . . . . . .5-8

Figure 5-7 Securing the Forward Shipping Restraint . . . . . . . . . . . . .5-8

List of Tables

Table 1-1 TracVision S2 Packing List . . . . . . . . . . . . . . . . . . . . . .1-2

Table 2-1 Installation Process . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Table 2-2 Kitpack Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Table 2-3 TracVision S2 Operational Messages . . . . . . . . . . . . .2-14

Table 2-4 DIRECTV On-screen Messages . . . . . . . . . . . . . . . . .2-14

Table 3-1 Status Indicator Conditions . . . . . . . . . . . . . . . . . . . . . .3-3

Table 4-1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Table 5-1 Field Replaceable Units . . . . . . . . . . . . . . . . . . . . . . . .5-2

Table A-1 TracVision S2 System Specifications . . . . . . . . . . . . . . .A-1

Table F-1 System Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . .F-1

Table F-2 Manual Positioning Commands . . . . . . . . . . . . . . . . . . .F-2

Table F-3 Operational Commands . . . . . . . . . . . . . . . . . . . . . . . .F-3

Table F-4 Target and Signal Commands . . . . . . . . . . . . . . . . . . . .F-4

54-0196 Rev. A

1 Introduction

1.1 Digital Satellite Television

DIRECTV®, DISH Network™,and ExpressVu systems transmit digital audio and video data from land-based transmitters to a satellite “parked” above the equator. Each satellite relays the signals in spot beams covering the continental United States and contiguous waters. TracVision S2 automatically identifies, locks onto, and receives signals from the appropriate satellite when your vehicle is stationary.

1.2 TracVision S2 System Over view

A complete satellite TV system includes the TracVision S2 connected to an integrated receiver decoder (IRD) and a television set. A desktop or laptop computer is used to conduct diagnostics. The complete system is illustrated in Figure 1-1. System specifications and a wiring diagram are provided in Appendices A and B, respectively.

1-1

Introduction

54-0196 Rev. A

Figure 1-1

TracVision S2 System Configuration

TracVision S2 is a self-acquiring satellite TV antenna for use when your vehicle is stationary.The system is not designed to track the TV satellite when the vehicle is moving.

TracVision Antenna

Radome

Baseplate

11-16 V olts DC

2.5-3.5 Amps

Switchplate

Data/Power

Data (optional)

RF2

Satellite Receiver 2TV 2 Laptop PC

Options Purchased Separately

RF1

Satellite Receiver 1

PC Maintenance

TV 1

Vehicle

Power

1.2.1 TracVision S2 Components

The antenna unit includes the antenna positioning mechanism, signal front end, power supply and control elements. These elements include antenna drive controls and mechanisms, the cable wrap subassembly, power conditioning and regulating circuits, and the RF detector. The antenna is a parabolic dish mounting a dual-output low noise block (LNB) converter with built-in preamplifier. Amolded ABS radome encloses the baseplate and is secured in place with standard fasteners. Connectors on the back of the baseplate join the power, signal, and control cabling from units inside the vehicle.

1.2.2 Integrated Receiver Decoder (IRD)

The IRD (purchased separately) receives satellite signals from the antenna unit for signal decoding, processing, and channel selection, and sends the signals to the TV set for viewing. In addition, messages can be sent from the IRD to the antenna unit and messages can be received from the antenna unit for display on the television screen. The IRD also provides the interface for the user to activate authorization for reception. Please refer to the User ’s Manual provided with your selected IRD for complete operating instructions.

1.3 Materials Provided with TracVision S2

Table 1-1 lists the units, cables, and materials packed in the TracVision S2 package by name and KVH part number.

Component KVH Part No.

Antenna Unit 01-0225-17 RF Cable (28 ft) 32-0417-28 Data/Power Cable (28 ft) 32-0730-28 IRD Ground Wire (50 ft) 32-0583-50 Kitpack* 72-0125 Installation and Operation Manual 54-0196

* A complete listing of kitpack contents is provided in Table 2-2.

1-2

A Guide to TracVision S2

On-screen messages are not available with a DISH Network IRD.

Table 1-1

TracVision S2 Packing List

Cables for the TracVision S2 are stored beneath the antenna unit during shipping.

Before you can start watching satellite TV using your TracVision antenna, you will need to activate your IRD. Refer to Section 2.4,

“Activating the IRD,” for more

details.

1.3.1 Additional Materials Required for TracVision S2 Use

To make full use of your new TracVision S2 and receive satellite TV, you will need to provide/purchase the following:

• Television

• Appropriate IRD for your selected satellite

TV service

1-3

Introduction

54-0196 Rev. A

You can purchase and activate an IRD directly from KVH! Call KVH at 1-888-584-4163 for details.

2-1

Installation

54-0196 Rev. A

2 Installation

TracVision S2 is designed for simple installation and setup. Just follow these easy steps:

Step Refer to Section...

1. Choose the antenna location 2.1

2. Mount the antenna unit 2.2

3. Connect the system components 2.3

4. Activate the IRD 2.4

5. Check out the system 2.5

Tools and Materials Required

• Electric drill

•

⁄16"-drill bit and 3⁄4" hole saw and auger bit

• #2 Phillips and #0 flat tip screwdrivers

• RG-6 or RG-11 (75 ohms) RF cable (if installing two RF cables - refer to Section 2.3.2 for details)

• Silicone sealant or RTV

•

⁄16"-open end wrench

• Adhesive suitable for specific roof construction

and materials (e.g., Liquid Nails)

• Rivet gun and

⁄16"-rivets (or other fastener suitable

for specific roof construction)

• (Recommended) PC with terminal emulation software such as PROCOMM or Windows Terminal or Hyperterminal and a DB9 (male-tofemale) PC data cable

Plan the entire installation before proceeding! Take into account component placement, cable running distances between units, and accessibility to the equipment after installation.

While some DIRECTV IRDs offer on-screen messages, it is recommended that a PC be available for all installations of DIRECTV, EchoStar, and ExpressVu.

Table 2-1

Installation Process

2-2

A Guide to TracVision S2

Kitpack Contents

Table 2-2 lists the materials provided in the TracVision S2 kitpack.

Part Qty. KVH Part No.

Switchplate Assembly 1 02-1236-01 Tie-wraps 5 22-0013 RJ11 Handset Cable 1 32-0724-25 Clam Shell Ventilator 1 19-0230 #6 x 3⁄

4" Thread-forming Screws 5 14-0298-12

⁄4"-20 x 5⁄8" hex screws 4 14-0250-10

⁄4" flat washers 4 14-0251

Table 2-2

Kitpack Contents

2-3

Installation

54-0196 Rev. A

2.1 Choosing the Best Location

• Since the TracVision antenna requires a clear view

of the southern sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around.

• Keep the antenna clear of any obstructions on the

roof (e.g., air conditioners). The antenna requires a

15º to 75º look angle to receive satellite signals.

• Consider the location of the antenna relative to the

location of any equipment or necessary wiring within the vehicle.

• Be sure to mount the antenna on a horizontal

surface with a minimum roof (or other mounting surface) radius of 250". In other words, when placed flat on the mounting surface, the mounting plates should be less than

⁄16" above the mounting

surface (see Figure 2-2). Any larger gap will warp

the baseplate and seriously damage the antenna.

Figure 2-1

Antenna Blockage

Figure 2-2

Maximum Mounting Surface Slope

Blocked!

Air Conditioner

Vehicle Roof

TracVision Antenna

" Maximum Gap

2-4

A Guide to TracVision S2

2.2 Mounting the Antenna Unit

1. Make sure that you have chosen a suitable mounting location based upon the guidelines in

Section 2.1, “Choosing the Best Location.”

2. Remove the antenna unit from its shipping carton.

3. Position the antenna unit in the desired location on the centerline of the vehicle with the antenna’s mounting plate arrows facing the front or rear of the vehicle. The proper orientation is illustrated in Figure 2-3.

4. While the antenna is in place, mark a location on the roof for the

⁄4" cable access hole to permit convenient cable access to the antenna’s baseplate connectors.

5. Using the 4 mounting plates and each set of 5 holes as templates, drill 20

⁄16" holes through the

roof of the vehicle.

6. Set aside the antenna unit and clean the roof’s surface to remove any debris.

7. Apply construction adhesive to the bottom of the antenna’s four mounting plates. If using a liquid construction adhesive, apply beads to the mounting plates in a zig-zag pattern.

Always lift the antenna unit by the gray baseplate, never by the radome!

The mounting plate arrows may face either forward or backward along the centerline of the vehicle for more convenient installation.

Figure 2-3

Proper Orientation of

the Antenna Unit

Vehicle

Centerline

Baseplate Connectors

Vehicle

Centerline

Front/Rear

of Vehicle

Mounting Plate

(1 of 4)

Front/Rear

of Vehicle

Mounting Plate

Arrows

Top View Side View

2-5

Installation

54-0196 Rev. A

8. Reposition the antenna, lining up the mounting plate holes with the holes in the roof. Attach the mounting plates to the roof using

⁄16"-diameter rivets (or appropriate fasteners). Seal all rivet heads and edges with silicone.

9. Remove and save the 8 pan head screws and flat washers that secure the radome to the baseplate. Carefully lift the radome straight up until clear of the antenna assembly and set aside.

10. When the antenna unit is installed with the baseplate connectors facing the rear of the vehicle, the drain holes are located as shown in Figure 2-4.

Figure 2-5

Baseplate Connectors Facing Front of Vehicle – Recommended Drain Hole Locations

10a.(Alternate Drain Hole Locations) If the antenna unit

is installed with the baseplate connectors facing the front of the vehicle, drill out

⁄16"-drain holes in

the rear-facing side of the baseplate as illustrated in Figure 2-5. The existing factory-drilled drain holes shown in Figure 2-4 must then be plugged with silicone rubber sealant.

Figure 2-4

Baseplate Connectors Facing Rear of Vehicle – Factory-drilled Drain Hole Locations

If the roof’s mounting surface is not perfectly flat as KVH recommends, make sure the baseplate does not warp when you attach the antenna’s mounting plates.Refer to

Section 2.1, “Choosing the Best Location,” for further details.

You MUST drill out the drain holes as indicated to ensure that any moisture that enters the baseplate is able to drain. Ensure that factory-drilled holes are completely sealed.

Front of

Factory-drilled

Drain Hole Positions

Vehicle

Angle of Hole, relative to front

Front of

Recommended

3/16" Drain Hole

Positions

Drain Hole Angle

(relative to baseplate)

Angle of Hole, relative to front

Vehicle

2-6

A Guide to TracVision S2

11. Cut the tie-wraps holding the antenna unit to the forward shipping restraint (see Figure 2-6).

12. Remove the nuts and washers securing the shipping restraints to the baseplate. The positions of all three shipping restraints are pictured in Figure 2-7.

13. For convenient storage, rotate the shipping restraints 180º and secure them to their original mounting bolts using the nuts and washers removed in Step 12 (see Figures 2-8 through 2-10).

All nuts and washers removed in Step 12 must be reinstalled. These nuts and washers secure the baseplate to the mounting plates.

Figure 2-7

TracVision S2 Shipping Restraints

(Top View, Installed for Shipping)

Do not discard the shipping restraints.They should be stowed for future use in case the antenna unit needs to be removed and shipped to another location. Four

⁄4˝ x 5⁄8˝ hex head screws have been provided in the kitpack for shipping as the bolts used to hold the shipping restraints during initial shipping are integral parts of the mounting plates.

Figure 2-8

Forward Shipping

Restraint Storage

Figure 2-6

Forward Shipping Restraint

(Arranged for Shipping)

2 tie-wraps used to secure LNB arm

Shipping Restraint

Shipping Restraint Nuts and Washers

Rotating Plate

Shipping Restraint

Forward Shipping Restraint for LNB Bracket

Rotating Plate

Shipping Restraint

LNB

Installation Bolts and Washers

Forward Shipping Restraint

2-7

Installation

54-0196 Rev. A

14. Place the radome onto the baseplate (labels facing the sides of the vehicle) and secure in place using the 8 pan head screws and flat washers removed in Step 9.

15. Drill the cable access hole (marked in Step 4) in the vehicle’s roof.

Figure 2-10

TracVision S2 Shipping Restraints (Storage Position)

Figure 2-9

Rotating Plate Shipping Restraint Storage

Rotating Plate Shipping Restraint (1 of 2)

Rotating Plate

Shipping Restraint

Rotating Plate

Shipping Restraint

Installation Bolt and Washer

Forward Shipping Restraint

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A Guide to TracVision S2

2.3 Connecting System Components

The following sections provide instructions for properly wiring the antenna unit to the components inside the vehicle.

Locating the Switchplate

Before running cables, you need to determine the location for the TracVision S2 switchplate.

1. The switchplate should be installed in a dry, flat location within reach of the cables that will connect to the antenna unit.

2. Once you’ve decided on a suitable location, create a panel cutout in the mounting surface. Figure 2-11 illustrates the mounting dimensions and a full-size template has been provided in Appendix C. All connecting cables will be routed through this cutout.

Figure 2-12 shows the antenna unit’s baseplate connectors.

Figure 2-13 on the following page shows the switchplate’s

connectors. Refer to these figures when connecting cables to the antenna unit and the switchplate.

Figure 2-12

Antenna Baseplate Connectors

Figure 2-11

Switchplate Cutout Dimensions

1.85"

2.35"

RF2 RF1Data/Power

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Installation

54-0196 Rev. A

2.3.1 Connecting the Antenna to the Switchplate

1. Connect one end of the antenna data/power cable to the antenna’s data/power connector and lock in place (see Figure 2-12).

2. Route the other end of the data/power cable down through the cable access hole in the vehicle’s roof and out through the switchplate panel cutout.

3. Connect the data/power cable to the switchplate’s data/power connector and lock in place (see Figure 2-13).

2.3.2 Connecting the Antenna to the IRD

1. Route an RF cable up through the roof’s cable access hole.

2. Connect the RF cable to the antenna’s RF1 connector (see Figure 2-12). Once the cable is securely connected, loosen the sealing nut at the base of the RF1 connector and tighten it onto the end of the RF cable.

3. Connect the other end of the RF cable to the IRD’s SATELLITE IN connector.

KVH recommends the use of RG-6 or RG-11 (75 ohms) cable for RF wiring. Use of non-RG-6 or RG-11 (75 ohms) cables will result in degraded performance. The KVH warranty does not cover degraded performance due to improper wiring.

Figure 2-13

Switchplate Connectors

When shipped from the factory, the antenna’s RF connectors are protected with caps. Leave the cap installed on the RF2 connector unless you are going to connect a second RF cable to the TracVision S2.

Input Power

(+12 Vdc)

Ground

RJ11 Jack (Data Cable to IRD - Optional)

Data/Power Connector Maintenance Port

(DB9 Connector) Switchplate Mounting

Hole (1 of 2)

Installing Two IRDs and TVs

To connect a second TV and IRD to the TracVision S2 system, you must connect a second RF cable to the antenna’s RF2 connector (see Figure 2-12). Route the other end of the RF cable down into the vehicle and connect it directly to the second IRD.

Connecting Three or More IRDs and TVs

To install three or more IRD/TV pairs, an active multiswitch (Channel Master model 6214IFD or equivalent) must be placed between the antenna unit and the IRDs. Figure 2-14 illustrates typical wiring arrangements for multiple IRDs. If more than four IRDs are required, contact KVH for additional wiring instructions. Mount the multiswitch unit in accordance with the manufacturer’s instruction sheet.

1. Connect the RF cable tagged “RF1” to the multiswitch input labeled “LNB RHCP +13V.”

2. Connect a second RF cable to the multiswitch input labeled “LNB LHCP +18V.”

3. Connect the multiswitch outputs to individual IRD inputs. Use RG-6 cable terminated with F-type connectors for all RF connections.

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A Guide to TracVision S2

Figure 2-14

Installing Three or Four IRDs

Using an Active Multiswitch

If you are connecting multiple IRDs, attach the data cable to the master IRD. The master IRD must remain on for the secondary IRDs to function properly.

TracVision IRD Data Cable Connector on Switchplate (Optional)

TracVision RF Connectors

DC Power

DC In RHCP

Out 1 Out 2 Out 3 Out 4

IRD #1 IRD #2 IRD #4IRD #3

+13V

Multiswitch

VHF/UHF LHCP

+18V

RF1

RF2

4. Terminate all unused output connectors with 75 ohm DC blocks (Channel Master #7184, Radio Shack #15-1259 or equivalent).

2.3.3 Sealing the Cable Access Hole

Once the RF and data/power cables are connected to the antenna, you need to seal and cover the cable access hole to protect against leakage.

1. Completely seal the cable access hole with silicone sealant or RTV.

2. Install the clamshell ventilator, supplied in the kitpack, over the cable access hole using three of the supplied #6 screws (see Figure 2-15).

2.3.4 Connecting the Switchplate to the IRD

(Optional)

The switchplate includes an RJ11 jack for connecting the system to an IRD’s low-speed data port. This allows a compatible DIRECTV IRD to communicate with the antenna for automatic satellite selection. Without this data connection, you will need to manually select the satellite using the switchplate’s SAT SELECT button (see Section 3.2, “Tracking the Correct Satellite” for details).

1. Connect one end of the supplied data cable (a standard RJ11 telephone handset cord) to the switchplate’s RJ11 jack (see Figure 2-13).

2. Route the other end of the data cable to the IRD and connect it to the IRD’s low-speed data port.

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EchoStar IRDs cannot be connected to the switchplate due to incompatibility. Satellite selection must be done manually through the switchplate’s SAT SELECT button.

Figure 2-15

Installing the Clamshell Ventilator

#6 Screws

Clamshell

Ventilator

To TracVision

Antenna

RF & Data/Power Cables

Cable Access Hole (in Roof of Vehicle)

2.3.5 Connecting the Switchplate to Vehicle Power

The switchplate must be connected to a +12 Vdc, 2.5-3.5 amp power supply to operate.

1. Disconnect vehicle power by removing the appropriate vehicle fuse.

2. Run a cable from vehicle’s power (11-16 Vdc) out through the panel cutout.

3. Connect the power cable to the switchplate’s power terminals as shown in Figure 2-13.

2.3.6 Connecting the IRD Ground Wire

Agrounding wire has been provided to connect your IRD to a suitable ground and protect the system. Attach the grounding wire to any suitable screw on the rear panel of the IRD with a good contact with the IRD chassis. The other end should be connected to a suitable ground, ideally the ground connector on the switchplate (see Figure 2-13).

2.3.7 Installing the Switchplate

After completing the switchplate wiring, you need to install the switchplate itself.

1. Carefully fit the switchplate assembly into the panel cutout (made in Step 2 of Section 2.3,

“Connecting System Components”) until the

switchplate is flush to the mounting surface.

2. Secure the switchplate to the mounting surface using the two supplied #6 thread-forming screws.

3. Reinstall the vehicle fuse removed in Step 1 of

Section 2.3.5, “Connecting the Switchplate to Vehicle Power.”

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A Guide to TracVision S2

Before connecting the antenna unit to vehicle power, remove the appropriate vehicle fuse to prevent a short circuit. Replace the fuse after the connection to vehicle power is complete.

2.4 Activating the IRD

KVH makes it easy to activate your IRD. Just call KVH at 1-888-584-4163 and ask for IRD Activation (Monday - Friday, 8:30 a.m. - 5:00 p.m. EST). For other options, please refer to the user manual that accompanied your IRD.

Note that EchoStar IRDs that have not been activated within several months of manufacture require additional steps to complete the process. Refer to Appendix D for complete details.

2.5 Checking Out the System

If the system is connected to an IRD’s low-speed data port (via an RJ11 cable from the switchplate), follow the procedure in

Section 2.5.1, “Checking Out the System Using an IRD Data Connection.” If the system is not connected to an IRD’s low-speed

data port, follow the procedure in Section 2.5.2, “Checking Out the

System Without an IRD Data Connection.”

2.5.1 Checking Out the System Using an IRD Data Connection

Turn on the IRD and press the switchplate’s POWER button to power up the TracVision S2 system. Observe messages on your TV screen to verify proper operation. Some messages originate in the IRD, others are generated in the TracVision S2 circuits.

Depending on your choice of satellite TV service and IRD, the system may display several text messages on the television screen to aid in monitoring TracVision S2 performance. These messages are not displayed when the IRD is displaying the Signal Strength Meter on the TV screen. The messages and their meanings are described in Table 2-3 on the following page.

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All IRDs are susceptible to AC power fluctuations that can result in the IRD locking up and requiring a reset. Refer to Section 4.2, “IRD

Troubleshooting,” for a solution to

this issue.

If a need arises to paint the radome, ONLY use non-metallic automotive paint to avoid degrading the RF signal strength and the reception quality.

Message Definition

KVH TracVision S2 Displays for 5 seconds at startup Software Version Current software version

Alternates with “KVH TracVision S2” Initializing System initializing Search Mode 1 Antenna Unit in Search Mode 1 Search Mode 2 Antenna Unit in Search Mode 2 Search Mode 3 Antenna Unit in Search Mode 3 Reacquisition System is reacquiring the satellite RF Signal Error RF signal detector has no signal at input AZ Motor Error Fault detected in azimuth drive subassembly EL Motor Error Fault detected in elevation drive subassembly

Differences among IRD low-speed data ports may result in different message formats, and some messages may not be displayed on the television screen. DIRECTV messages you may see are listed in Table 2-4.

Message Definition

Searching for satellite – The IRD is powered up and please stand by doesn’t detect the satellite signal.

Searching for program guide – The system has found the satellite, please stand by but has been turned off for more

than approximately four hours.This message appears for about 10 seconds.

Refer to your DIRECTV User ’s Manual for specific messages displayed by your system.

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A Guide to TracVision S2

Table 2-4

DIRECTV On-screen Messages

Table 2-3

TracVision S2 Operational

Messages

The DISH Network and some newer IRDs (e.g., the Sony A50) give priority to internal IRD messages rather than on-screen messages. KVH recommends that the maintenance port be used to read installation-related messages on a PC (see Section 2.5.2,

“Checking Out the System Without an IRD Data Connection”).

2.5.2 Checking Out the System Without an IRD Data Connection

To ensure that the system is configured and operating properly, you will need to check the data provided in the system’s startup routine.

To do so, you need to connect a PC to the antenna baseplate’s maintenance port. The diagnostics procedure requires terminal emulation software such as PROCOMM or Windows Terminal or Hyperterminal. Use the settings appropriate to your application.

1. Connect one end of a PC data cable to the maintenance port connector located on the rear of the switchplate (see Figure 2-16). To access this

connector, you may need to remove the switchplate from the mounting surface.

2. Connect the other end of the PC data cable to the serial port on the PC (a 9-pin/25-pin connector adapter may be needed for some PCs).

3. Open the terminal emulation software and establish the following settings:

•9600 baud

• no parity

•8 data bits

•1 start bit

•1 stop bit

• no flow control

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Figure 2-17

PC Data Cable DB9 Connector

Figure 2-16

Switchplate Maintenance Port

Maintenance Port (DB9 Connector)

4. Press the switchplate’s POWER button to apply power to the TracVision S2 system and wait for the system to fully initialize. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup.

5. After completing the review of the startup and operational routines, shut down the system.

2.6 Configuring TracVision S2 for Remote Satellite Dish Operation

In some campground locations, dense foliage will block the satellite signal. In these situations, a remote portable antenna may be the only solution to satellite signal reception.

The wiring option for the remote dish is very simple and should be installed when the TracVision S2 is installed. A high-quality “A/B switch” should be used to change from TracVision to remote antenna operation. The recommended wiring arrangement for remote dish operation is illustrated in Figure 2-18.

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A Guide to TracVision S2

Figure 2-18

Remote Dish Wiring

Configuration

Antenna

TV Out

IRD

SAT In

RF Cable

Common

A/B Switch

RF Cable

Remote Dish

3 Using Your TracVision S2

For TracVision S2 to receive the satellite signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vehicle for any objects that could be blocking the signal, such as trees, buildings, etc.

You must also be located within the selected satellite’s coverage area in order to receive its signal. Refer to your satellite television service manual to check the viable coverage area. For your

convenience, KVH provides links to several web sites that offer satellite coverage information. Simply go to our web site at: www.kvh.com/

footprint/index.html.

3.1 Turning On the System

The TracVision S2 system is easy to use. To turn on the TracVision S2 system, follow the steps below.

1. Park your vehicle.

2. Turn on the IRD and the television. (Refer to your

IRD user manual for complete operating instructions for the IRD.)

3. Press the switchplate’s POWER button, as pictured in Figure 3-2 on the following page.

3-1

Using Your T r acVision S2

54-0196 Rev. A

Figure 3-1

Be Aware of Objects that Might Block the Satellite Signals

System Startup (Connected to an IRD Low-speed Data Port)

1. Upon power-up, the system performs a set of startup routines.

2. The antenna then searches for a TV satellite.

3. Once the antenna finds a satellite, it uses the IRD data connection to determine if the satellite signal can be decoded. If the signal can be decoded by the IRD, the antenna locks onto and tracks the satellite.

System Startup (Not Connected to an IRD Low-speed Data Port)

1. Upon power-up, the system performs a set of startup routines. If any errors are detected, the Status indicator flashes quickly (3-4 times per second).

2. The antenna then searches for a TV satellite. During this search, the Status indicator flashes slowly (1-2 times per second).

3. Once the antenna finds and starts tracking a satellite, the Status indicator comes on solid.

4. If your TV does not show a clear picture, the antenna is tracking the wrong satellite. Refer to

Section 3.2.2, “Using the Switchplate for Satellite Selection” for instructions on selecting a different

satellite.

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A Guide to TracVision S2

If connected to an IRD Lowspeed Data Port:

As part of the star tup process, the TracVision S2 system will default to Channel 200, a program directory. This is the system’s means of verifying that it has identified and is tracking the correct satellite.

Once Channel 200 appears, wait at least another 30 seconds before changing the channel to ensure that the system has completed its startup routine.

Figure 3-2

Switchplate Front Panel

Power Button Sat Select Button

Status Indicator

These features only active if the system is

NOT

connected to an IRD low-speed data port

3.2 Tracking the Correct Satellite

If your system is connected to an IRD’s low-speed data port, follow the steps in Section 3.2.1, “Using the IRD for Satellite

Selection.” If your system is not connected to an IRD’s low-speed

data port, follow the steps in Section 3.2.2, “Using the Switchplate

for Satellite Selection.”

3.2.1 Using the IRD for Satellite Selection

If your TracVision S2 is connected to an IRD’s low-speed data port, the antenna will automatically find and track the correct satellite based on the information it receives from the IRD. No user interaction is required.

3.2.2 Using the Switchplate for Satellite Selection

If your system is not connected to an IRD’s low-speed data port, you will need to use the switchplate to manually select the satellite.

1. Press the switchplate’s SAT SELECT button.

2. The Status indicator flashes while the antenna searches for a satellite signal. Once the antenna finds and starts tracking a satellite, the Status indicator stops flashing.

3. If your TV shows a clear picture, you are tracking the correct satellite. If no picture appears, repeat this procedure starting with Step 1.

3.2.2.1 The Status Indicator

If your system is not connected to an IRD’s low-speed data port, the switchplate’s Status LED indicates the antenna’s current condition. Table 3-1 describes this LED’s four conditions.

LED Condition Meaning

OFF Initializing, please wait ON Tracking a satellite Slow Flashing Searching for a satellite, please wait Fast Flashing System error, see Section 4, “Troubleshooting”

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Using Your T r acVision S2

54-0196 Rev. A

Table 3-1

Status Indicator Conditions

If your antenna is unable to find the desired satellite, refer to Section 4,

“Troubleshooting” for possible

causes and their corrective actions.

3.3 Turning Off the System

To turn off the TracVision S2 system, simply press the switchplate’s POWER button (see Figure 3-2).

3.4 Watching Television

Turn on the TracVision S2 after your vehicle is parked. Once the startup procedure is complete and the antenna is locked onto the correct satellite, the TracVision S2 does not need to be turned on. You may turn off the TracVision S2 unit to avoid unnecessary use of power. The antenna will continue to receive the satellite TV signals and relay them to the IRD.

DISH 500 Subscribers

The DISH 500 service offers programming on two different satellites. As a result, if you change to a channel that is located on the other satellite, you will need to use the switchplate’s SAT SELECT switch to select the second satellite. Further, if you then need to switch back to the first satellite, you will need to use the SAT SELECT switch again until the first satellite is reacquired. Please be patient during this process; due to the satellites’ spacing, it may take some time to return to the original satellite.

“Instant On” Operation

As part of its operation, TracVision S2 routinely saves the satellite position to memory and retains it when the system is turned off. When TracVision S2 is powered up, the system looks at the satellite’s last saved position. If the vehicle has not changed its location, the antenna will immediately acquire the satellite and receive the signal without initializing the antenna.

If the vehicle moves after the TracVision S2 is turned off, the antenna unit will quickly carry out its normal initialization routine to reacquire the satellite when next powered on.

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A Guide to TracVision S2

It is highly recomended that you turn off the TracVision S2 prior to moving the vehicle.TracVision S2 will not track a satellite while the vehicle is in motion.

4Troubleshooting

The troubleshooting matrix shown in Table 4-1 identifies some trouble symptoms, their possible causes, and references to troubleshooting solutions.

4.1 Causes and Remedies for Common Operational Issues

There are a number of common issues that can affect the signal reception quality or the operation of the TracVision S2. The following sections address these issues and potential solutions.

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Troubleshooting

54-0196 Rev. A

Table 4-1

Troubleshooting Matrix

SYMPTOM

Antenna non-functional X

No IRD status message X X X X X

No picture on TV set X X X X X X X

Intermittent picture for short intervals XXXX XX XX

System will not find satellite XXXX X XXXX

Snowy television picture X

IRD locks up X X

Picture jumbled, parts missing, freezing X X

Switchplate status indicator flashing fast X X X

System works at rest but not on the move X

POSSIBLE CAUSE (AND SOLUTION)

Blown fuse or improper wiring (Section 4.1.1)

Dew or rain pooling on dome (Section 4.1.2)

Satellite coverage issue (Section 4.1.4)

Satellite signal blocked (Section 4.1.3)

Incorrect or loose RF connectors (Section 4.1.5)

Stationary use only (Section 4.1.7)

Type of multiswitch used (Section 4.1.6)

IRD wiring (Section 4.2.1)

No IRD data connection (Section 4.2.3)

AC power fluctuating (Section 4.2.2)

EchoStar IRD commissioning (Section 4.2.4)

Failed IRD status check (Section 4.2.5)

LNB assembly faulty (Section 4.3)

IRD faulty (Section 4.2.6)

4.1.1 Blown Fuse or Improper Wiring

If the antenna unit is installed but entirely non-responsive, there are two key factors to check as part of the troubleshooting process:

1. Blown Fuse – The antenna unit is equipped with a fuse mounted on its CPU Board. If this fuse has blown or been broken, the antenna unit will not operate. Refer to Section 5.4.1, “PCB Removal and

Replacement,” for details on the fuse location and

how to access the CPU Board.

2. Wiring – If the system has been improperly wired, the antenna unit will not operate correctly. Refer to

Section 2.3, “Connecting System Components” for

complete system wiring information.

4.1.2 Dew or Rain Pooling on Dome

Dew or rain can occasionally pool on the top of the radome. While this moisture will usually be dispersed when the vehicle is in motion, it can disrupt the signal while the vehicle is at rest. This issue can be minimized with two approaches:

1. Using a hose, spray the dome with water to remove the dew from the dome surface.

2. Periodically apply liquid dish detergent to the dome surface. Wipe the full-strength detergent on the dome and allow it to dry. This treatment will provide a film that will help moisture bead up and roll off the dome.

4.1.3 Satellite Signal Blocked

Satellite signals can be blocked or degraded by trees and branches, buildings, mountains, or equipment on the vehicle itself. Refer to Section 2.1, “Choosing the Best Location,” to make certain that the TracVision S2 unit is in the optimal location. Simply moving the vehicle to clear an external obstruction will also restore signal quality.

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A Guide to TracVision S2

4.1.4 Satellite Coverage Issue

TracVision S2 will provide outstanding reception throughout the entire coverage area for your satellite television service of choice. However, signal quality can be degraded as you approach the fringe coverage areas. Refer to your satellite television service manual to check the viable coverage area.

4.1.5 Incorrect or Loose RF Connectors

As part of preventive maintenance (described in Section 5,

“Maintenance,”) KVH recommends checking the antenna unit

cable connections. A loose RF connector can reduce the signal quality. Refer to Section 2.3.2, “Connecting the Antenna to the IRD” for directions on proper antenna unit to RF cabling.

4.1.6 Type of Multiswitch Used

An active (not passive) multiswitch must always be used to connect the TracVision S2 system to multiple IRDs. Refer to

Section 2.3.2, “Connecting the Antenna to the IRD” for directions on

proper multiswitch/multiple IRD cabling.

4.1.7 Stationary Use Only

Your TracVision S2 antenna was designed for stationary use only. As such, the antenna will track the desired satellite while your vehicle is parked, but not while the vehicle is in motion.

4.2 IRD Troubleshooting

The IRD that was provided with your satellite television service may also be the cause of less-than-ideal operation.

4.2.1 IRD Wiring

Refer to Section 2.3, “Connecting System Components” and your IRD user manual to confirm that the IRD is properly connected to the antenna unit and the television.

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Troubleshooting

54-0196 Rev. A

Baseline RF levels are included as part of the star tup sequence provided in Appendix E.

For your convenience, KVH provides links to several web sites that offer satellite coverage information. Simply go to our web site at www.kvh.com/footprint/

index.html.

KVH offers an upgrade kit (KVH Part #02-1026) that adds in-motion tracking capability to the TracVision S2, allowing you to receive satellite signals while on the move.

4.2.2 AC Power Fluctuating

If the system periodically displays a picture for less than one minute, then enters Search Mode 1, the IRD data port may be locked up as the result of power fluctuations and will require a reset. This can be verified by hooking up a PC to the maintenance port and checking for error messages. Reset must be done by:

1. Completely shutting down DC power to the antenna.

2. Remove the AC source, either at the breaker or by unplugging the IRD.

3. Wait at least 10 seconds before restoring power, first to the IRD and then to the antenna.

4.2.3 No IRD Data Connection

To view status messages, your TracVision antenna must be connected to the IRD’s low-speed data port. Refer to

Section 2.3.4, “Connecting the Switchplate to the IRD” for details.

4.2.4 EchoStar IRD Activation Check

Appendix D provides the manual satellite acquisition and

activation procedure.

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A Guide to TracVision S2

The long-term fix, typically done at original system installation, is to install an Uninterruptible Power Supply (like those available for use with computer systems) on the IRD. Be sure to specify a UPS with adequate available current for all devices attached to it. (An IRD draws approximately 200 watts.)

4.2.5 Failed IRD Status Check

As detailed in Appendix E, TracVision S2 completes a detailed startup routine whenever it is turned on. One of the first checks is the IRD status test. As noted in the typical startup cycles, the expectation is that the IRD and its communications link to TracVision S2 will pass this test. There are, however, two alternate results, each indicating a slightly different problem.

Test Result: NONE

If the system tests achieves a result of NONE, there is no communication at all between the antenna unit and the IRD.

Solution

Check to be certain the IRD and TracVision S2 are connected properly at the low-speed data port and that both are powered on. Refer to Section 2.3, “Connecting System Components” for correct antenna unit to IRD wiring procedures and diagrams. After verifying the connection, cycle the power off and on and review the startup test results.

Test Result: UNKNOWN

In the instance of a result of UNKNOWN, a communications link exists, but the data received by the antenna unit is garbled and unrecognizable.

Solution

As with a result of NONE, first check to be certain the IRD and TracVision S2 are connected properly at the low-speed data port. Refer to Section 2.3, “Connecting System Components” for correct antenna unit to IRD wiring procedures and diagrams. After verifying the connection, cycle the power off and on and review the startup test results. If this does not initially succeed, refer to

Section 4.2.2, “AC Power Fluctuating,” and follow the IRD reset

procedure.

4.2.6 IRD Faulty

In the case of a faulty IRD, refer to your IRD user manual for service, replacement, and warranty information.

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Troubleshooting

54-0196 Rev. A

4.3 Antenna LNB Faults

Section 5, “Maintenance,” provides detailed instructions for

authorized service personnel who may be required to replace the TracVision S2 LNB.

4.4 Computer Diagnostics

TracVision S2 has been designed to provide diagnostic readouts viewed on the TV screen (DIRECTV only) or on a personal computer having an RS-232 serial communication port. If you are unable to isolate a system problem with the foregoing troubleshooting tools, set up for computer diagnostics as described below. System problems will most likely be found somewhere through the diagnostic readouts.

The diagnostics procedure requires terminal emulation software such as PROCOMM or Windows Terminal or Hyperterminal. Use the settings appropriate to your application.

1. Connect one end of a PC data cable to the maintenance port connector located on the rear of the switchplate (see Figure 4-1). To access this

connector, you may need to remove the switchplate from the mounting surface.

2. Connect the other end of the PC data cable to the serial port on the PC (a 9-pin/25-pin connector adapter may be needed for some PCs).

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A Guide to TracVision S2

Most terminal emulation programs have a parameter for local character echo.Select this parameter to see what is being typed without any system delay.

Figure 4-2

PC Data Cable DB9 Connector

Figure 4-1

Switchplate Maintenance Port

Maintenance Port (DB9 Connector)

3. Open the terminal emulation software and establish the following settings:

•9600 baud

• no parity

•8 data bits

•1 start bit

•1 stop bit

• no flow control

4. Apply power to the TracVision S2 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup.

4.5 Maintenance Port Parser Commands

TracVision S2 system parser commands are detailed in

Appendix F.

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Troubleshooting

54-0196 Rev. A

5-1

Maintenance

54-0196 Rev. A

5 Maintenance

The following sections provide details on preventive maintenance and field replaceable units and parts for the TracVision S2 antenna unit.

5.1 Warranty/Service Information

For information on KVH warranty, repair, and liability policies, please refer to the complete warranty statement provided at the conclusion of this manual. If you have any questions, please call your local authorized dealer or installer, or contact KVH directly.

5.2 Preventive Maintenance

TracVision S2 requires minimal preventive maintenance. The following tasks are sufficient to maintain peak performance.

Monthly

• Wash the exterior of the radome and baseplate

assembly with fresh water; a mild detergent may be added to remove grime. Do not spray the radome directly with high-pressure water.

• Do not apply abrasive cleaners or volatile solvents

such as acetone to the ABS radome.

Annually

• Remove the radome. Visually inspect the elevation

drive shaft to be certain that it moves easily and is clear of grit and debris. Clean and lubricate with silicone or white lithium grease as required.

5-2

A Guide to TracVision S2

5.3 Replaceable Parts

TracVision S2 has been designed with durability and low maintenance in mind. If you experience an operating problem or otherwise require technical assistance, contact your local authorized TracVision S2 dealer/installer first. Have the antenna unit serial number ready with a list of the trouble symptoms. If an authorized dealer/installer is not located nearby, contact the factory directly at the telephone, facsimile, or e-mail listings inside the front cover.

Replacement part numbers for units that can be serviced in the field are listed in Table 5-1. These parts may be obtained from any KVH authorized dealer/installer.

Part Name Part Number

Radome Assembly 02-0953-10 Baseplate Assembly 02-1244-02 Data/Power Cable 32-0730-28 RF Cable 32-0417-28 CPU PCB 02-1144-01 System Fuse 16-0017-3150 LNB 19-0056

It is recommended that all other technical difficulties be resolved by returning the TracVision S2 unit to an authorized service provider.

Table 5-1

Field Replaceable Units

Should the fuse ever need to be replaced, TracVision S2 uses a 5x20mm, 3.15-amp, 250-volt fastblow fuse.

The serial number of your TracVision S2 will be required during any troubleshooting or service calls.You will find the serial number on the inside front

cover of this manual.

5-3

Maintenance

54-0196 Rev. A

5.4 Field Replaceable Unit Procedures

The following subsections provide detailed procedures for repairing or swapping out field replaceable units. The procedures refer to labeled items presented on the following diagrams.

Always lift the antenna unit by the gray baseplate, never by the radome or any portion of the antenna assembly!

Figure 5-1

Antenna, PCB, and Rotating Plate

Figure 5-2

Close-up of Connecting Rod and E-ring

Before servicing the antenna unit, be sure to remove the appropriate vehicle fuse to disconnect power. Replace the fuse after completing the service.

PCB Cover

3.15-amp Fuse

Pan Head Screws

PCB

Rotating Plate

Linear Actuator

Elevation Axis Motor Shaft

Connecting Rod

E-ring

5-4

A Guide to TracVision S2

5.4.1 PCB Removal and Replacement

Estimated Time to Repair: 1⁄2

hour

The microprocessor PCB assembly is protected by a cover fastened to the rotating plate – Fig. 5-1. The cover must be removed to gain access to the main power fuse and the PCB assembly.

1. Using needle-nose pliers, remove the E-ring from one end of the connecting rod – Fig. 5-2.

2. Remove the connecting rod by sliding it off the bracket.

3. Fully retract the elevation axis motor shaft – Fig. 5-4.

When carrying out maintenance on the PCB, be sure to not drop any of the small screws inside the mechanism. If a screw is lost within the baseplate, it must be retrieved to avoid causing any damage when the unit rotates.

Figure 5-3

Antenna Assembly

Reflector Bracket

Wing Screw and Washer

LNB Clamp

LNB

5-5

Maintenance

54-0196 Rev. A

4. Remove 6 pan head screws from the PCB cover flanges.

5. Remove the PCB cover. To get the necessary clearance, rotate the linear actuator up 90º while lifting the PCB cover – Fig. 5-4.

6. Remove cable connectors from PCB. Figure 5-5 illustrates the PCB arrangement and connector locations.

7. Remove the 9 pan head screws securing the PCB to the rotating plate.

8. Reverse this process to install the replacement PCB. Reinstall all cable connectors removed in Step 6.

TracVision S2 is equipped with a 5x20 mm, 3.15-amp, 250 volt fastblow fuse, which is mounted on the PCB.To access and replace the fuse, remove the PCB cover.

Figure 5-5

PCB Connector Locations – Rear View

Elevation Axis

Figure 5-4

Removing the PCB Cover

When replacing the PCB cover, be careful not to pinch any cables.

Motor Shaft

Linear Actuator

PCB Cover

Limit Switches

J11

PCB

Fuse

Cable Wrap

J2 J1

RF Connector

to IRD

RF Connector

to LNB

Elevation Motor Azimuth Motor

5-6

A Guide to TracVision S2

9. Carry out the LNB calibration procedure (Section 5.4.2).

5.4.2 Antenna LNB Replacement

Estimated Time to Repair: 1⁄2 hour

The LNB receives preamplifier operating power from the IRD via the PCB – Fig. 5-1 and 5-3. Be certain that the IRD is disconnected from its power source before removing or reconnecting the LNB.

1. Disconnect both RF coaxial connectors at the LNB.

2. Remove the wing screw and washer from the LNB clamp – Fig. 5-3.

3. Remove the top of the LNB clamp – Fig. 5-3.

4. Remove the LNB.

5. Replacement is the reverse of this procedure. Check the rotation to ensure that the LNB is not striking any wires or the baseplate.

Antenna LNB Normalization and Stability Test

1. Connect a PC to the maintenance port as described in Section 4.4, “Computer Diagnostics.”

2. Ensure that the antenna is tracking the satellite.

3. Type

HALT<cr> (<cr> indicates a carriage return/

ENTER key) to put the system into Idle Mode.

4. Type

DEBUGON<cr> to put the system into

Debug Mode.

5. Type

FINDSAT<cr> to begin the automatic signal

peaking process. Wait until the antenna peaks the satellite signal and is motionless. The screen will display

FINDSAT: PASS.

6. Type =CALLNB<cr> to start the LNB Normalization Function.

Note: The CALLNB Function requires the antenna to be pointed directly at the satellite peak before performing this routine.

The CALLNB Function requires the antenna to be pointed directly at the satellite peak before performing this routine. Using the FINDSAT command will ensure that the antenna is receiving the strongest possible signal.

When replacing the LNB, make certain to restore it to its original orientation, as shown in Figure 5-3.

5-7

Maintenance

54-0196 Rev. A

7. The system must respond with the following message:

CALLNB: PASS. If the system displays

CALLNB: FAIL, return to Step 3 and retry the

procedure, making sure to achieve the highest possible RF signal peak.

8. Record the Cold Sky Average and the RFGAIN value reported in Step 7.

9. Type

ZAP<cr>. The system will re-initialize using

the new RFGAIN and RFOFFSET scale factors displayed following Step 7.

10. Wait for the system to perform the background noise calculation. Read the Average Noise Level value from the messages transmitted out the maintenance port. This value must be greater than 300 and less than 1300. An example of the message sequence and format is as follows:

*** Averaging Background Noise *** Average Noise Level = 750 Noise Threshold = 1450

11.Wait for the system to search for, find the satellite, enter Tracking Mode and track the satellite for a minimum of 30 seconds. Record the average RF signal value reported from the +POS: AZ, EL, RF messages. An example of the message sequence and format is as follows:

+POS: 154.5 33.2 2521

12. The RF signal values while tracking shall be greater than 2000 and less than 3000.

5-8

A Guide to TracVision S2

5.5 Preparation for Shipment

If you need to repack the antenna unit for shipment, the shipping restraints removed or stowed during installation must be replaced. Follow these steps to reinstall the restraints.

1. Rotate the antenna unit so that the LNB is facing away from the baseplate connectors.

2. Attach the three restraints to the baseplate using the

⁄4"-20 x 5⁄8" hex screws and washers provided in

the kitpack and the nuts and washers removed from the baseplate, as pictured in Figure 5-6.

3. Place the antenna bracket on the forward shipping restraint.

4. Secure the forward restraint and bracket by wrapping two tie-wraps around the bend in the forward restraint and the antenna bracket (at the end of the LNB bracket).

5. Place the entire antenna unit into its shipping box using the original packaging material.

When rotating the azimuth mechanism by hand, go slowly! Hitting the mechanical stops with excessive force will damage the azimuth limit switch.

KVH is not liable for damage caused by improper shipping.

Figure 5-7

Securing the Forward

Shipping Restraint

Figure 5-6

Attaching the Shipping Restraints

to the Antenna Baseplate

2 tie-wraps used to secure LNB arm

Forward Shipping Restraint

Forward Shipping Restraint Nuts and Washers

Hex Screws and Washers

Appendix A System Specifications

Physical Characteristics

Power 11-16 volts DC @ 2.5 amps

nominal, 3.5 amps peak Dimensions/Weight 32" wide x 14.8" high, 33 lbs LNB Dual Output Maintenance Port 9600 bps, 8,N,1,EIA, RS232

Pointing System

Elevation Range 15º to 75º Azimuth Range 720º Position Repeatability 0.1º

Environmental

Operating Temperature -13ºF to 131ºF Storage Temperature -40ºF to 185ºF Humidity to 100 percent

Table A-1

TracVision S2 System Specifications

A-1

System Specifications

54-0196 Rev. A

Appendix B Comprehensive TracVision S2 System Wiring Diagram

The wiring diagram is presented on the following page.

B-1

Comprehensive TracVision S2 System Wiring Diagram

54-0196 Rev. A

Appendix C Switchplate Template

C-1

Switchplate Template

54-0196 Rev. A

1.85"

2.35"

Appendix D EchoStar IRD Activation

Procedure

If you have purchased a DISH Network system, there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it. This has been known to happen in IRDs that have not been activated within several months of their manufacture. The following process is a manual method of acquiring the satellite for the first time so that the IRD can download the most up-to-date satellite and programming data, allowing it to automatically acquire the satellite from then on.

Please refer to your EchoStar IRD user manual for complete instructions on the IRD, the remote control, and the command screens.

Manual Satellite Acquisition and IRD Activation

1. Turn on the TV and EchoStar IRD.

2. Using the EchoStar remote, press MENU.

- The Main Menu will come up on the screen.

3. Select #6, System Setup.

4. Select #1, Installation.

5. Select #1, Point Dish/Signal.

- The Signal Strength Screen will appear.

6. Using the remote, select the zip code box on the screen, and input the local zip code.

- The screen will show you the Azimuth and

Elevation to the satellite. Write this down.

7. Connect a PC to the antenna switchplate’s maintenance port.

8. Turn on the TracVision S2.

9. Type

HALT<CR> after receiving the message

*** Entering Search Mode 1 ***.

D-1

EchoStar IRD Activation Procedure

54-0196 Rev. A

It will be necessary to have a PC available to complete the manual acquisition and activation procedure.

10. Type in the elevation that you obtained in Step 6.

-Type

EL,xxx<CR>

(e.g., Elevation of 30.2° = EL,302<CR>)

11. Using a compass, take a bearing on an object that is approximately on the azimuth obtained in Step 6.

12. Type in an azimuth that points the antenna in the direction of the object selected in Step 11.

-Type

AZ,xxxx<CR>

(e.g., azimuth of 233° = AZ,2330<CR>)

-Valid azimuth range is 0-360° (0000-3600)

13. Check to see if there is signal strength on the Signal Meter Screen.

14. Move antenna counter-clockwise in 5° increments until signal strength is acquired. If you do not find the satellite, point the antenna at the object selected in Step 11 and move the antenna clockwise in 5° increments until signal strength is acquired.

15. Once the satellite is found, fine tune azimuth in 1° increments for maximum signal strength.

16. Fine tune elevation in 1° increments for maximum signal strength.

17. Once the satellite is found, turn the EchoStar IRD off, using the power button on the infrared remote. Do not turn off the IRD using the front panel. Leave IRD in standby mode for approximately 5 minutes. The IRD will now download new software from the satellite.

-To verify that the IRD has been updated, put the

IRD into the Signal Strength Screen mode, and three satellite options will appear on the left side of the screen: 61.5° West, 119° West, 148° West. Your EchoStar IRD is now updated.

D-2

A Guide to TracVision S2

The Signal Strength Meter is located on the bottom of the “Point Dish and Signal Strength” Screen. This Signal Strength Meter is Red in color, and turns Green when the proper satellite is located.

Turning the IRD off with the remote puts the IRD in standby mode. Turning the IRD off from the front panel shuts the IRD off.

Appendix E Startup Data Sequences

The data on the following pages presents the startup data sequences registered by the TracVision S2. The first section shows the sequences registered by a system that is connected to an IRD low-speed data port. The second section shows the sequences registered by a system that is NOT connected to an IRD low-speed data port. Both sections show two routines. One is the standard, full initialization routine; the second is that registered by TracVision S2 if it is turned on and acquires the satellite via the “Instant On” operation (described in Section 3, “Using Your

TracVision S2”). These sequences can be recorded using the data

port and a PC.

E.1 System Connected to IRD Data

Standard Startup Sequence

?PGM

KVH TracVision S2 Rev X - Version X.XX - Serial Number XXXXXXXX

Limit Switch Test Limit Switch Status: PASS-----------------PASS is expected *** Initializing IRD *** .. IRD STATUS: PASS DSS --------------------PASS is expected with success2ul IRD identification Saved Sat Pos: EL = 33.4 *** Averaging Background Noise *** +POS: 45.0 26.6 735 +POS: 57.9 20.0 1004 +POS: 232.0 20.0 812 +POS: 25.6 20.0 898 Average Noise Level = 957 Noise Threshold = 1781 Saved Sat Pos: EL = 33.4 *** Entering Search Mode 1 *** +POS: 80.9 32.1 1217 +POS: 44.6 33.4 853 Satellite Found: AZ = 327.7, EL = 33.4, RF = 2476 +POS: 306.4 33.4 1020 *** Initializing Finetune ***-------------Peaking the satellite signal +POS: 327.7 33.4 2827

E-1

Startup Data Sequences

54-0196 Rev. A

E-2

A Guide to TracVision S2

+POS: 327.7 33.9 2717 Signal Peaked: AZ = 327.69, EL = 33.40, RF = 2822 +POS: 327.7 33.3 2751 +POS: 327.7 33.3 2741 *** Entering Satellite Check *** +POS: 327.7 33.3 2756 Signal Detected = 82 +POS: 327.7 33.3 2727 +POS: 327.7 33.3 2748 Signal Detected = 81 +POS: 327.7 33.3 2731 +POS: 327.7 33.3 2713 Tracking DSS satellite at 101.5W +POS: 327.7 33.3 2665 IRD Signal Quality = 79 +POS: 327.7 33.3 2681 +POS: 327.7 33.3 2708 Saved Sat Pos: AZ = 327.70, EL = 33.34

“Instant On” Startup Sequence

?PGM

KVH TracVision S2 Rev X - Version X.XX - Serial Number XXXXXXXX

Instant On--------------------------------System skips limit switch test

Limit Switch Status: PASS-----------------PASS is expected *** Initializing IRD *** ... IRD STATUS: PASS DSS --------------------PASS is expected with success2ul IRD identification Saved Sat Pos: EL = 33.3 *** Initializing Finetune ***-------------Peaking the satellite signal +POS: 360.0 33.9 2622 Signal Peaked: AZ = 0.00, EL = 33.30, RF = 2674 +POS: 0.0 33.3 2646 +POS: 0.0 33.3 2638 IRD Signal Quality = 79 +POS: 0.0 33.3 2640 +POS: 0.0 33.3 2614 IRD Signal Quality = 77 CH = 200 XP = 7 HI = 0 LO = 10 +POS: 0.0 33.3 2652 Saved Sat Pos: AZ = 0.00, EL = 33.30 +POS: 0.0 33.3 2617 +POS: 0.0 33.3 2616 IRD Signal Quality = 78 +POS: 0.0 33.3 2610

E.2 System Not Connected to IRD Data

Standard Startup Sequence

?PGM

KVH TracVision S2 Rev X - Version X.XX - Serial Number XXXXXXXX

Limit Switch Test Limit Switch Status: PASS-----------------PASS is expected *** Initializing IRD *** Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type IRD STATUS: FAIL None -------------------FAIL is expected with no IRD data connection Saved Sat Pos: EL = 33.5 *** Averaging Background Noise *** +POS: 45.0 26.3 762 +POS: 62.1 20.0 1111 +POS: 223.5 20.0 1082 Average Noise Level = 985 Nor = 1826 Saved Sat Pos: EL = 33.5 *** Entering Search Mode 1 *** +POS: 193.4 30.1 1098 +POS: 205.8 33.5 878 Satellite Found: AZ = 330.0, EL = 33.5, RF = 2150 +POS: 0.9 33.5 586 +POS: 331.2 33.5 2173 *** Initializing Finetune ***-------------Peaking the satellite signal +POS: 331.2 33.5 2197 +POS: 331.8 34.1 2177 Signal Peaked: AZ = 331.79, EL = 33.50, RF = 2226 *** Tracking Satellite *** +POS: 331.7 33.4 2154 +POS: 331.7 33.4 2148 +POS: 331.7 33.4 2167 Saved Sat Pos: AZ = 331.75, EL = 33.43 +POS: 331.7 33.4 2155 +POS: 331.7 33.4 2132 +POS: 331.7 33.4 2153 Switch held: wrong satellite--------------SAT SELECT switch pressed Exclude: No longer search AZ = 331.7, EL = 33.4

E-3

Startup Data Sequences

54-0196 Rev. A

*** Entering Search Mode 1 *** -----------Searching for a different satellite Search1 decided to go to: AZ = 335.9, EL = 33.5 +POS: 23.5 33.5 518 +POS: 135.5 33.5 890 +POS: 162.5 33.5 1105 *** Entering Search Mode 2 *** +POS: 150.5 33.4 1108 +POS: 80.1 33.4 889 +POS: 180.0 34.0 1092 *** Entering Search Mode 3 *** +POS: 180.0 34.3 873 +POS: 66.6 22.0 885 Satellite Found: AZ = 348.8, EL = 22.0, RF = 2149 +POS: 327.4 22.0 567 *** Initializing Finetune *** +POS: 348.8 22.0 1987 +POS: 348.7 22.6 2020 +POS: 348.8 23.8 1965 Signal Peaked: AZ = 348.77, EL = 23.23, RF = 2004 *** Tracking Satellite *** +POS: 348.8 23.3 2100 +POS: 348.8 23.3 1840 Saved Sat Pos: AZ = 348.76, EL = 23.29 +POS: 348.8 23.3 2190 +POS: 348.8 23.3 2010

“Instant On” Startup Sequence

?PGM

KVH TracVision S2 Rev X - Version X.XX - Serial Number XXXXXXXX

Instant On--------------------------------System skips limit switch test Limit Switch Status: PASS-----------------PASS is expected *** Initializing IRD *** Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type IRD STATUS: FAIL None ------------------FAIL is expected with no IRD data connection Saved Sat Pos: EL = 22.5 *** Initializing Finetune *** +POS: 360.0 23.1 1575 Signal Peaked: AZ = 0.00, EL = 22.50, RF = 1919

E-4

A Guide to TracVision S2

*** Tracking Satellite *** +POS: 360.0 22.5 1917 +POS: 360.0 22.5 1635 +POS: 360.0 22.5 1976 Switch held: wrong satellite--------------SAT SELECT switch pressed Exclude: No longer search AZ = 0.0, EL = 22.5

KVH TracVision S2 Rev X - Version X.XX - Serial Number XXXXXXXX

Limit Switch Test Limit Switch Status: PASS *** Initializing IRD *** Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type IRD STATUS: FAIL None Saved Sat Pos: EL = 22.5 *** Averaging Background Noise *** +POS: 45.0 26.3 956 +POS: 62.1 20.0 1094 +POS: 223.5 20.0 850 Average Noise Level = 965 Noise Threshold = 1794 Saved Sat Pos: EL = 22.5 *** Entering Search Mode 1 *** -----------Searching for a different satellite +POS: 193.4 22.5 869 +POS: 205.8 22.5 1083 Satellite Found: AZ = 350.6, EL = 22.5, RF = 2015 +POS: 15.0 22.5 471 +POS: 354.0 22.5 620 *** Initializing Finetune *** +POS: 350.0 22.5 1773 +POS: 350.5 21.9 1959 Signal Peaked: AZ = 350.55, EL = 22.50, RF = 1978 *** Tracking Satellite *** +POS: 350.5 22.4 1674

E-5

Startup Data Sequences

54-0196 Rev. A

Appendix F Maintenance Port Parser

Commands

TracVision S2 system parser commands are parsed when the system receives an ASCII carriage return (Hex 0D). An ASCII line feed (Hex 0A) is permitted but is ignored in any transmitted command. All system responses are terminated with an ASCII carriage return followed by a line feed and ending with either an acknowledge character (ASCII > (Hex 3E)) or a not-acknowledge character (ASCII ? (Hex 3F)). The parser commands are shown below in boldface capital letters but they are not case-sensitive. In most cases the command is responded to with an echo; that is, if you type

ZAP, for example, and press “ENTER,” the response will

be the command you have entered (i.e.,

ZAP). For other commands

the response is specific for each command, such as

VERSION,

STATUS, or HELP.

F.1 System Commands

Software Version

Function reports software version Command VERSION Argument none Response KVH TVS2 V ersion XX.XX

System Status Report

Function: reports general system status Command: STATUS Argument: none Response: system status string, (TBD)

Initialize the System

Function: initializes the system (perform a soft reset) Command: ZAP Argument: none Response: echoes the command, then reinitializes the system

F-1

Maintenance Port Parser Commands

54-0196 Rev. A

Table F-1

System Commands

F.2 Manual Positioning Commands

To execute the following commands, first put the antenna unit in idle mode by typing

HALT and pressing “ENTER.” Positioning

commands may be entered after the antenna comes to rest.

Help on Parser Commands

Function: lists parser commands Command: HELP Argument: none Response: print a list of all parser commands

Azimuth Angle

Function: commands a manual azimuth angle that the

mechanism moves to Command: AZ,xxxx (range is 0000-3599) Argument: desired azimuth angle of the mechanism

relative to vehicle reference, or baseplate fwd,

000º-359.9º (vehicle-referenced) Response: echoes the command; mechanism moves at a fixed

velocity

Elevation Angle

Function: commands a manual elevation angle that the

mechanism moves to Command: EL,xxx (range is 100-700) Argument: desired elevation angle of the mechanism relative to

up, or external sensor attitude reference, 10.0º-

70.0º

Response: echoes the command; mechanism moves at a fixed

velocity

Azimuth CW Step

Function: commands a 0.1 deg CW manual step in azimuth

angle Command: 6 Argument: none Response: echoes the command

F-2

A Guide to TracVision S2

Table F-2

Manual Positioning Commands

Azimuth CCW Step

Function: commands a 0.1 deg CCW manual step in azimuth

angle Command: 4 Argument: none Response: echoes the command

Elevation UP Step

Function: commands a 0.1 deg UP manual step in elevation

angle Command: 8 Argument: none Response: echoes the command

Elevation DOWN Step

Function: commands a 0.1 deg DOWN manual step in elevation

angle Command: 2 Argument: none Response: echoes the command

F.3 Operational Commands

Idle Mode

Function: halts active tracking and conical scan, then enters

idle mode

Command: HALT Argument: none Response: echoes the command

F-3

Maintenance Port Parser Commands

54-0196 Rev. A

Table F-3

Operational Commands

F.4Target and Signal Commands

Report Tar get Location

Function: reports the target (satellite) location in the baseplate

frame and uses the saved satellite position Command: TGTLOCATION Argument: none Response: Target Location = E XXX, A XXXX

Report RF Signal Strength

Function: reports the modified signal strength from the RF power

detector circuit, and applies the RF gain and offset

computed during LNB calibration Command: SIGLEVEL Argument: none Response: Signal Strength = XXXX

Report IRD Signal Quality

Function: reports the signal strength from the IRD; it uses the last

received signal quality and initiates a new signal quality

request command from the IRD Command: SIGQUALITY Argument: none Response: Stale Signal Quality = XX

Report IRD Type

Function: reports the IRD connection type as DSS (DIRECTV),

EchoStar, untested, or none Command: IRDTYPE Argument: none Responses: IRD type has not been tested yet.

IRD type is Echostar.

IRD type is DSS.

IRD type cannot be determined.

F-4

A Guide to TracVision S2

Table F-4

Target and Signal Commands

KVH Industries Limited Warranty

TracVision S2

Limited Warranty on Hardware

KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) years and against factory labor costs for a period of ONE (1) year from the date of original retail purchase by the original purchaser.It is the customer’s responsibility to verify the date of purchase by returning the warranty card included with the product to KVH within 30 days of purchase, or by providing a copy of a dated sales receipt for the KVH product under warranty with the warranty claim.If this date cannot be verified, the warranty period will begin 30 days after the date of manufacture of the original product purchased.

If you discover a defect, KVH will, at its option, repair, replace or refund the purchase price of the product at no charge to you, provided you return it during the warranty period, transportation charges prepaid, to the factory direct. Please attach your name, address, telephone number, a description of the problem and a copy of the bill of sale or sales receipt as proof of date of original retail purchase, to each product returned to warranty service. Alternatively, you may bring the product to an Authorized KVH TracVision Dealer for repair. During the first year, and if the product was installed by an Authorized KVH TracVision Dealer (identified with the KVH Authorized TracVision dealer list), KVH will cover the dealers’labor charges for warranty repairs, provided the dealer contacts KVH for pre-approval of the charges. Approval of charges is at KVH’s sole discretion.

This Limited Warranty does not apply if the product has been damaged by accident, abuse, misuse or misapplication or has been modified without the written permission of KVH; if any KVH serial number has been removed or defaced; or if any factory-sealed part of the system has been opened without authorization.

Return Authorization

A Return Material Authorization is required prior to returning the product to KVH Industr ies. Please call our Technical Support Depar tment at (401) 847-3327 or send an e-mail to techs@kvh.com to obtain the RMA number.Write the number in large, clear characters on the outside of the box.To avoid confusion and misunderstandings, shipments without an RMA number clearly visible on the outside box will be refused and returned to you at your expense. If possible, use the original box and packing material to protect the equipment from damage in shipment.KVH assumes no responsibility for warranty shipments from the customer to the factory if not shipped in the manner prescribed above.

THE EXPRESS WARRANTIES SET FORTH ABOVE ARE THE ONLY WARRANTIES GIVEN BY KVH WITH RESPECT TO ANY PRODUCT FURNISHED HEREUNDER; KVH MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE, AND SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. SAID EXPRESS WARRANTIES SHALL NOT BE ENLARGED OR OTHERWISE AFFECTED BY TECHNICAL OR OTHER ADVICE OR SERVICE PROVIDED BY KVH IN CONNECTION WITH ANY PRODUCT.

KVH's liability in contract, tort or otherwise arising out of or in connection with any product shall not exceed the price paid for the product. IN NO EVENT SHALL KVH BE LIABLE FOR SPECIAL, PUNITIVE, INCIDENTAL, TORT OR CONSEQUENTIAL DAMAGES OR LOST PROFITS OR GOODWILL (INCLUDING ANY DAMAGES RESULTING FROM LOSS OF USE, DELAY IN DELIVERY OR OTHERWISE) ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OR USE OR POSSESSION OF ANY PRODUCT, OR ANY OTHER OBLIGATIONS RELATING TO THE PRODUCT, EVEN IF KVH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If any implied warranty, including implied warranties of merchantability and fitness for a particular pur pose, cannot be excluded under applicable law, then such implied warranty shall be limited in duration to ONE (1) YEAR from the date of the original retail purchase of this product by the original purchaser.

Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, so the above limitations may not apply to you.This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

KVH Industries, Inc.

50 Enterprise Center • Middletown, RI 02842 • U.S.A.

Phone: +1 401 847-3327 • Fax: +1 401 849-0045 • E-mail: info@kvh.com • Internet: www.kvh.com

KVH®and TracVision®are registered trademarks of KVH Industries, Inc.

TVS2_OM_Cover_10.02

KVH Industries TracVision S2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents