KVH Industries TracVision G6 User Manual

Satellite Television

KVHTracVision

®

G6

user’s guide

•

Operating Instructions

A Guide to TracVision G6

Welcome to TracVision G6

TracVision G6

User’s Guide

Congratulations on your choice of the TracVision G6, one of the
most advanced automatic satellite tracking systems available
today. This user’s guide provides all of the basic information
required to use this system and receive the satellite entertainment
you want. Detailed installation, configuration, and maintenance
information is provided in the TracVision G6 Technical Manual.

Throughout this manual, important information is marked for
your attention by these icons:

Direct questions, comments, or suggestions to:

KVH Industries, Inc. KVH Europe A/S

50 Enterprise Center Ved Klaedebo 12
Middletown, RI 02842-5279 USA 2970 Hoersholm Denmark
Tel: [phone] Tel: [phone]
Fax: [phone] Fax: [phone]
E-mail: [e-mail] E-mail: [e-mail]
Internet: www.kvh.com Internet: www.kvh.com

If you have any comments regarding this manual, please e-mail
them to [e-mail]. Your input is greatly appreciated!

KVH Part # 54-0161-01 Rev. D

© 2004, KVH Industries, Inc. All rights reserved.

TracVision G6 Serial Number

This serial number will be required
for all troubleshooting or service
calls made regarding this product.

Click here to go to our
state-of-the-art Customer
Support web page...the
fastest and easiest way to
get all of your questions
answered!

A helpful tip that either directs you to
a related area within the manual or
offers suggestions on getting the
highest quality out of your system.

An alert to important information
regarding procedures, product
specifications, or product use.

Information about installation,
maintenance, troubleshooting, or
other mechanical issues.

An electrical safety warning to help
identify electrical issues that can be a
hazard to either this KVH product or
a user.

TracVision®and KVH®are registered trademarks

of KVH Industries, Inc.

GyroTrac

™

and TracNet™are trademarks of KVH Industries, Inc.

DVB

®

(Digital Video Broadcasting) is a registered trademark of the DVB Project.

DIRECTV

®

is an official trademark of DIRECTV, Inc.,

a unit of GM Hughes Electronics.

DISH Network

™

is an official trademark of

EchoStar Communications Corporation.

ExpressVu is a property of Bell ExpressVu, a wholly owned

subsidiary of Bell Satellite Services.

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Table of Contents

Table of Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

1.1 TracVision G6 System Overview . . . . . . . . . . . . . . . . . . . . . . .3

1.2 TracVision G6 Components . . . . . . . . . . . . . . . . . . . . . . . . . . .5

2 Using Your TracVision G6 . . . . . . . . . . . . . . . . . . . . . . . . .7

2.1 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

2.2 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

2.3 Changing Channels and Switching

to the Second Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

2.4 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

2.5 Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

3 Using the ADCU Interface . . . . . . . . . . . . . . . . . . . . . . . .15

3.1 ADCU Interface Functions . . . . . . . . . . . . . . . . . . . . . . . . . . .17

3.2 Setting Display Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . .19

3.3 Selecting TracVision or GyroTrac-only Operations . . . . . . . . .19

3.4 Turning Sleep Mode On/Off . . . . . . . . . . . . . . . . . . . . . . . . . .20

3.5 Installing a New Satellite Pair . . . . . . . . . . . . . . . . . . . . . . . . .21

3.6 Selecting Active Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

4.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

4.2 Causes and Remedies for Common

Operational Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

4.3 GyroTrac-specific Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

4.4 IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

4.5 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . .30

Introduction

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1 – Introduction

This section provides a basic overview of the TracVision G6 system. It
explains how the system works and describes the function of each
component.

Contents

1.1 TracVision G6 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

1.2 TracVision G6 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Introduction

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1.1 TracVision G6 System Overview

A complete satellite TV system, illustrated in Figure 1-1, includes
the TracVision G6 antenna unit connected to the GyroTrac digital
gyro-stabilized sensor, Advanced Digital Control Unit (ADCU),
an IRD (satellite TV receiver), and a television set.

System Compatibility

The TracVision G6 is fully compatible with Digital Video
Broadcasting (DVB

®

) satellites, as well as DIRECTV®‘s Digital
Satellite Service (DSS) satellites. The system is also fully
compatible with KVH’s TracNet

™

2.0 Mobile High-speed Internet

System (for more information about TracNet 2.0, please visit our
web site at www.kvh.com).

In-motion Tracking

The TracVision G6 uses a state-of-the-art actively stabilized
antenna system. Once the satellite is acquired, the antenna gyro
continuously measures the heading, pitch, and roll of your vessel
and sends commands to the antenna motors to keep the antenna
pointed at the satellite at all times.

Figure 1-1

TracVision G6 System Diagram

Figure 1-2

TracVision Identifies and
Compensates for Vessel Motion

Advanced Digital

Control Unit (ADCU)

PC Diagnostics

Interfaces to:

Autopilots
Radars
Plotters
Remote Displays

11-16 VDC

3.5 - 4.5 Amps

TracVision G6 Antenna

Powe r

Data

GPS or
Ship's Gyro

GyroTrac Sensor

Satellite Receiver 1

RF

RF

Satellite Receiver 2

Options Purchased Separately

TV 1

TV 2

TracVision

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TracVision G6 User’s Guide

Satellite Library

Your TracVision G6 includes a pre-programmed satellite library
of North American, European, and Latin American satellite
services. If the satellite service you wish to receive is not already
in the satellite library, an authorized technician can add two
additional satellites of your choice to the library.

Tables 1-1 and 1-2 list the possible satellite pairs that may be
selected in North America and Europe. In Latin America, the
system can track either Galaxy8W or Galaxy8E to receive
DIRECTV Latin America service (Latin American LNB required).
Contact the satellite TV service provider of your choice for
complete details and a map of the service’s coverage area.

TracVision G6’s default satellite
pairs are:

N. America (US DIRECTV):

DSS_101 & DSS_119

Europe: Astra 1 & Hotbird WB

L. America (DIRECTV LA):

Galaxy 8W & None

Table 1-2

Available Satellite Pairs - Europe

(European LNB required)

Table 1-1

Available Satellite Pairs

- North America

(U.S.-style LNB required)

DSS_101 ✓✓✓

DSS_119 ✓✓✓

Echo_61 ✓✓ ✓✓

Echo_110 ✓ ✓✓✓✓

Echo_119 ✓✓ ✓✓✓

Echo_148 ✓✓ ✓✓

Expressvu ✓✓✓✓✓✓ ✓

ExpressTV ✓✓✓✓✓✓✓

Astra 1 Astra 2N Astra 2S Hispasat Hotbird WB Sirius Thor Arabsat Nilesat

Astra 1 ✓✓ ✓✓ ✓

Astra 2N ✓✓✓

Astra 2S ✓✓✓

Hispasat

Hotbird WB ✓✓ ✓ ✓

Sirius ✓✓✓

Thor ✓✓

Arabsat ✓✓✓ ✓

Nilesat ✓✓

DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu ExpressTV

Introduction

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1.2 TracVision G6 Components

Your TracVision G6 system includes the following components:

Antenna Unit

The antenna unit houses the antenna positioning mechanism, low
noise block (LNB), power supply, and control elements within a
molded ABS radome. Weathertight connectors on the bottom of
the baseplate join the power, signal, and control cabling from
belowdecks units.

GyroTrac

TracVision G6 includes KVH’s GyroTrac digital gyrocompass for
three-axis attitude/heading reference, ensuring superior open
water performance in any sea conditions. GyroTrac can also
operate as a fully functional, stand-alone heading sensor.

GyroTrac includes the following two components:

Sensor Module

The sensor module houses the system’s compass/yaw sensor,
inclinometer, rate gyros, and processing electronics and is
waterproof to a depth of one meter.

Advanced Digital Control Unit (ADCU)

The ADCU is the user interface, providing access to the system
and its functions through an LCD and three soft keys. The ADCU
also serves as the system’s junction box, allowing the system to
use ship’s power, interface with the sensor module, supply and
receive data to/from the TracVision G6 system, and supply and
receive data to/from other shipboard systems.

Integrated Receiver Decoder (IRD)

The IRD (purchased separately) receives satellite signals from the
antenna unit for signal processing and channel selection, and
sends the signals to the TV set for viewing. Please refer to the
user’s manual provided with your selected IRD for complete
operating instructions.

Using Your TracVision G6

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2 – Using Your

TracVision G6

This section explains everything you need to know to operate your
TracVision G6 system. All operations are controlled through a simple
user interface.

Contents

2.1 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

2.2 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

2.3 Changing Channels and Switching

to the Second Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

2.4 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

2.5 Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13