KVH Industries TracPhone LTE-1 Quick Start Manual

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LTE that Goes the Distance
KVH TracPhone
®
LTE-1 Quick Start Guide
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Welcome to a new way to stay connected even as you leave the shore behind.
Discover how you can use the TracPhone LTE-1 to stay in touch via phone, social media, messaging, and the Internet.
Get ready for the adventure!
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Activate Your System
PRELI
MI
NARY
CH
ECK
PRI
NT
ONLY
4/
27/18
C
D
2 1
REVISIONS
ZONE REV. DESCRIPTION DATE APPROVED
- A0 REVISED PER ECO 12498
CHANGES TO THIS DRAWING MUST BE INCORPORATED
IN THE APPLICABLE KVH SOLID MODEL
3.000
Refer to the “Help” feature available in the LTE Manager App or website for operational information.
Congratulations on choosing TracPhone LTE-1. It’s time to get it activated!
To get started, turn off your TracPhone LTE-1.
Using an Internet-connected mobile device or computer, either scan the QR code to the right or enter the following url: www.kvh.com/LTEactivate
Upon submission of your activation order, your TracPhone LTE-1 will typically be activated in less than fifteen minutes.
After receiving your activation confirmation, turn on your TracPhone LTE-1 and enjoy.
If you have any questions or concerns, please contact KVH Airtime Services.
Line up QR code label on blue line.
Line up QR code label on blue line.
000000001
•••••••••
KVH Airtime Services
Hours: 6:00 PM Sunday to 5:00 PM Friday (ET) Phone: +1 401.851.3862 Email: airtimeservices@kvh.com
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Get Online
Option A
Use the Wireless Connection
Connect to the LTE-1’s built-in Wi-Fi network (see Manage Your
Network, Data & Alerts on how
to change your Wi-Fi password and rename the LTE-1 network).
For the highest speeds, use Option B or C.
Option B
Use the Ethernet Connection
Connect your computer directly to the Power over Ethernet (PoE) Injector’s LAN port.
Option C
Use an Existing Network
Connect your Wi-Fi router to the PoE Injector’s LAN port, then connect your computer to the boat’s network.
(Refer to Installation Guide for details.)
(Optional)
Existing Network
(LAN)
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!
Manage Your Network, Data & Alerts
View and manage your boat’s network usage and settings from anywhere via the LTE Manager App or via the LTE Manager website, which allow you to:
Check Data Usage - View your current month’s data usage.
Manage Alerts - Set up data usage and overage alerts via email and/or text message.
Change Wi-Fi Settings - Change the built-in Wi-Fi network name (SSID), network password, and security encryption.
Set Network Configuration - Turn on/off DHCP and change the IP address.
The current signal strength and service is always visible at the top right of the LTE Manager.
Get the LTE Manager App for
your iOS or Android devices or visit lte.mykvh.com.
Log in with the email and password you set during activation and take control of your adventure!
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LTE-A
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Set up Wi-Fi Calling
Make and receive voice and FaceTime® calls plus send and receive text messages using your phone with the convenience of Wi-Fi Calling. Simply turn it on and connect to the LTE-1 network.
Android Phone
Android Phone
1. Tap the Phone app.
2. Navigate to Settings > Wi-Fi Calling.
3. Set Wi-Fi Calling to Ready for Calls.
iPhone
1. Navigate to Settings > Phone > Wi-Fi Calling.
2. Turn on Wi-Fi Calling On This iPhone.
To use Wi-Fi Calling on other devices (tablets, etc), see device’s user manual.
iPhone
Phone setting screens may vary.
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Additional Information & Support
User Documentation
This guide provides basic operation information for the TracPhone LTE-1 system. For complete installation, setup, operation, and diagnostics information, refer to the Installation Guide or the system’s comprehensive “Help” feature, available through the LTE Manager website or App.
Online Resources:
Activate Service Customer Support View and Manage Your Usage
kvh.com/LTEactivate kvh.com/customersupport lte.mykvh.com or use iOS or Android LTE Manager App
(Requires login/password)
Technical Support: Phone: +1 401 847-3327 Email: support@kvh.com
Hours: Mon.-Fri., 9am-6pm; Sat., 9am-2pm ET
KVH Industries, Inc. • Middletown, RI • U.S.A • www.kvh.com
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It’s time to search for adventure, not a signal!
Share your adventure with us at #AdventureAwaits
© 2018 KVH Industries, Inc. All rights reserved. KVH, TracPhone, myKVH and the unique light-colored dome with dark contrasting baseplate are trademarks of KVH Industries, Inc.
All other trademarks are the property of their respective companies.
54-1275 Rev. A
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