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TracPhone/Iridium Bundle Quick Start
This guide explains how to use the Iridium Pilot® system with your TracPhone® V-IP-series mini-VSAT Broadbandsm system.
If you need any assistance, please contact KVH:
KVH Technical Support
Within the Continental U.S.A.: North/South America, Australia: Europe, Middle East, Asia, Africa:
Phone: 1 866 701-7103 Phone: +1 401 851-3806 Phone: +45 45 160 180
E-mail: mvbsupport@kvh.com E-mail: mvbsupport@kvh.com E-mail: mvbsupport@kvh.com
Install the SIM Card
The SIM card is included in the Welcome Kit. When installed
in the Below Decks Equipment (BDE), the SIM card validates
the Pilot system at startup, allows connection to the Iridium
SIM Card
Power Switch
network, and enables the appropriate phone and data lines.
Refer to the SIM installation instructions provided in the Iridium
Pilot User Manual to install the SIM card in the BDE.
Connect the BDE to the ICM
Iridium Pilot System
ADE
BDE
SIM
data voice1 voice2 voice3
off / on
Data
1
2
Power
ICM
User Ethernet 3
Warning – RF Radiation Hazard
Radiation
3.3 ft (1 m)
Hazard
Once the Iridium system is installed, connect an Ethernet cable
from the “Data” port on the BDE to the “User Ethernet 3” port
on the ICM. In an Iridium configuration, the ICM’s User Ethernet
ports are set up as follows:
User Ethernet Port Usage
1 Vessel LAN (DHCP)
2 Vessel LAN (DHCP)
3 Iridium
4 Reserved for static IP*
* If you wish to establish an optional static IP connection, please fill out the
request form at www.kvh.com/mvbcustomercenter.
The Iridium Pilot Above Decks Equipment (ADE) transmits
RF energy that is potentially lethal. Whenever the system is
powered on, make sure everyone stays more than 3.3 feet
(1 m) away from the ADE.
Refer to the Iridium Pilot manuals for complete safety
information.
©2013 KVH Industries, Inc., All rights reserved. KVH, TracPhone, and CommBox are trademarks of KVH Industries, Inc. mini-VSAT Broadband is a service mark of KVH Industries, Inc.
Iridium, the Iridium logo, Iridium Pilot, and Iridium OpenPort are registered trademarks of Iridium Satellite LLC. The information in this document is subject to change without notice.
No company shall be liable for errors contained herein. 54-0922 Rev. A
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TracPhone/Iridium Bundle Quick Start
Update the Firmware, if Needed (KVH-certified technicians only)
The installer should verify the Iridium Pilot system is running
the latest supported revision of software.
1. Open your web browser and enter http://192.168.0.3 to
access the Iridium web interface.
2. At the “Diagnostics” page, make sure the firmware installed
in the Pilot system is the latest supported revision available
on the KVH Partner Portal (at www.kvh.com/partners,
select Support > Software Updates).
3. If the revisions don’t match, update the system.
Refer to the update instructions in the Iridium Pilot User Manual.
Viewing Connection Status Information
Color Status
Blue System currently in use
Green Ready for use
Yellow No service connection
Red System is turned off or miswired
Important Notes
• Static IP connections are available only when
connected to the mini-VSAT Broadband service.
• Phones connected to the ICM can only make calls
via mini-VSAT Broadband. Phones connected to
the BDE can only make calls via Iridium.
Whenever the mini-VSAT Broadband service is unavailable, the
system automatically switches to the Iridium service. You can
view the status of both service connections on the CommBox™
web interface:
1. Open your web browser and enter http://192.168.5.1 to
access the TracPhone web interface.
2. On the CommBox tab, click Log in to CommBox Control.
3. Log into the CommBox web interface.
User name: commbox
Password: password
4. Color indicators at the top of the dashboard show the
general status of each connection. Place your mouse over
a connection to view its details.
• The system’s network settings have been preconfigured at
the factory. There are no user-configurable settings on the
“Network Settings” page of the TracPhone web interface.
• You cannot use http://minivsat.kvh to access the
TracPhone web interface. Use http://192.168.5.1 instead.
www.kvh.com/commbox
KVH Industries, Inc.
World Headquarters
Middletown, RI U.S.A.
Tel: +1 401 847 3327 Fax: +1 401 849 0045
E-mail: info@kvh.com
KVH Industries A/S
EMEA Headquarters
Tel: +45 45 160 180 Fax: +45 45 160 181
Kokkedal, Denmark
E-mail: info@emea.kvh.com
www.kvh.com
KVH Industries Pte Ltd.
Asia-Pacific Headquarters
Tel: +65 6513 0290 Fax: +65 6472 3469
Singapore
E-mail: info@asia.kvh.com
KVH Industries Norway AS
Regional Office
Tel: +47 33 03 05 30 Fax: +47 33 03 05 31
Horten, Norway
E-mail: info@no.kvh.com
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