Krups 864, ESPRESSO MAXIMO PROGRAMATIC User Manual

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~oocw~QualitybyDesign

Instruction BookIWanantylKRUPSGuarantee of Per10rmance

Espresso Maxima Programatic (Art#864)

(Semi-CommercialEspresso/Cappuccino Maker)

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KRUPS

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IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, Including the following:

. Read allInstructions carefully.

. Donot touch hot surfaces. Use handles or knobs. . 1bprotect against fire,electricshock and personal InJurydo not Immerse

cord,plugs,orapplianceInwaterorotherliquid. .

. Close supervisionIsnecessary whenanyappliance Isused by or near

children. '

. Unplugfromoutletwhen not Inuse and before cleaning.Allowto cool

before puttingon ortaking offparts, and before cleaningthe appliance.

. Donot operate anyappliance witha damaged cord or'plugor afterthe

appliance malfunctions,or has been damaged Inany manner.Return appliance to an authorizedservice facilityforexamination,repair,or adjustment.

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SPECIALCORD SET INSTRUCTIONS

Regarding your Cord Set:

10.Ashort power-supply cord (or detachable power-supply cord) Is to be provided to reduce risks resulting from becoming entangled In or trip- ping over 8 longer cord.

B. Longer detachable power-supply cords or extension cords are available

and may be used Ifcare Is exercised Intheir use.

O. Ifa long detachable power-supply cord or extension cord Is used, (1)the

marked electrical rating of the detachable power-supply cord or exten- sion cord should b8 at least as great as the electrical rating of the appli- ance, (2)Ifthe appliance Is of the grounded type, the extension cord should be a grounding type 3-wlre card, and (3)the longer cord should be arranged so that Itwill not drape over the counter top or table top where Itcan be pulled on by children or tripped over.

CAUTION:

. The use ofaccessory attachments not recommendedbythe appliance

manufacturer mayresult Infire,electric shock orpersonal InJury,

. Donot use outdoors. . Donot let cord hang overedge of table orcounter, or touch hot surfaces. . Donot place on or near a hot gas or electric burner,or In8 heated oven. . Alwaysattach plugto appliancefirst,then plug cord Intothe walloutlet.

1bdisconnect, turn any controlto "off",then removeplugfromwall

outlet. . Donot use appliance for other than Intendeduse. . Useextreme cautionwhen disposing hot steam.

SAVE THESE INSTRUCTIONS

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This appliance Is ,or household use. Anyservicing other than cleaning and user malntenan08.,should be performed by an authorized service represen-

tative. . Do not Immerse base Inwater or try to disassemble.

. 'R:)reduce the' risk of fire or electric shock, do not remove the base. No

user serviceable parts Inside. Repair should be done by authorized service personnel only.

. Oheckvoltageto be sure that the voltage Indicatedon the nameplate

agrees withyourvoltage.

. Neveruse warmor hot water to fillthe water contalnerl

Usecoldweteronlyl

. Keepyourhends end the cord awayfromhot parts ofthe appliance

duringoperetlon.

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. Neverclean withscouring powders orhard Implements.

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9 0

a -Removable WaterReservoir

b - Storage Compartment For Filter

Baskets

c - Waterlevel Indicator

d -Warming Plate ForCups

- Message Display

-FunctionKeys

- 8" MemoryButton

-@" SmallCup

-@"large Cup

-e" Steam Button

-@" HotWaterButton

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9 - ON/OFF Switch With Red

Indicator Light

h -SwivellingSteam Nozzle For

SteamandHotWater

i-Perfect FrothAttachment

j - FilterHolder k - Removable OverflowGrid

- DripTraywlbaffle

-One CupFilterBasket

n -Two Cup Filter Basket

0 - Built-InTamper

p - Measuring Spoon

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FEATURES

.Thermoblock Heating

System features a 47"

tube which heatsup water to the precise

bewing temperature for

brewing espresso.When espresso making is completed, any excess water In the system is

then flushed from the system Into the drip tray.

Thus no stale water remains In the system

and there isno bacteria build-up, ensuring a

fresher, tasting cup of espresso.

.Microchip Monitored

Steam Pump Control

delivers a constant flow of "dry" steam. The uni-

que dryness of the steam and Its regulated pressure froth milk for perfect cappuccino.

Programmable

Fully System with LED dis- play panel Instructs user how to operate machine In three different langua- ges (English, German,

and French).

Programmable Flow Control automatlcaly

dispenses pre-measured cups of espresso.

.Sensor 1buch Control

Panel allows you to sel-

ect a mode of operation for making small and large cups of espresso,

hot water, or steaming

for frothing milk for cap- puccino.

.' Automatic Pre-Heating

Mode heats water

the proper temperature

for frothing milk.

.60 oz.l1.8 liter Water

Reservoir

Large capacity, easy to

fill water container.

Produces a continuous number of cups of

espresso

cappuccino.

and

24 demitasse cups

(2.5oz.) 12cappuccino cups (5.0oz.)

. Warming Plate enables

you to preheat your espresso and cappucci- no cups to maintain pro-

per drinking tempera- ture.

.Perfect Froth Attach-

ment produces effort-

less froth for perfect

cappucclno~

. SteamNozzle for fro-

thing, steaming, and pre- paring hot water for other beverages (Tea. hot cocoa. and other

Instant beverages).

.Water Level Indicator

easy to see how much water is in the water

reservoir.

Built-In Storage Com-

partment for storing fil-

ter baskets and measu- ring spoons.

.One & 1Wo Cup Filter

Baskets allow you to choose the desired

amount of espresso that

you wish to brew.

. Removable Drip Tray

and Grid-largecapacity

and easyto removeand clean.

.Built-In 'lbmper tamps

coffee to the proper consistency.

INTRODUCTION The KRUPS "Espresso

Maxlmo Programatlc" Is a semi-commercial espreso/ cappuccino machine that features a fully automatic mode of operation and has

been constructed like no

other espresso maker In the world and combines this

with fully automatic modes of operation. This machine combines many of the fine features and technology that you would find In a restaurant quality espresso maker. including pro-

,grammable features. This Is

one of Krups' finest espres- so makers now available for

your home use.

GENUINE ESPRESSO Espresso Is a far richer and

stronger brew than regular

coffee. It should be deep, dark and delicious. Most

people find they enjoy it in smail quantities because of Its richness and, for that reason, espresso Is usually

served in small 2 - 2.5oz.

demitasse cups.

The mark of real espresso Is its wonderful Inviting fragrance and a light brown "crema", found on top of

the surface of the coffee. Your "Espresso Maxlmo

Programatlc", properly' used, will always produce espresso that Is deep, dark,

and delicious. Just follow the instructions and use

. fresh, wellroasted espres-

80 beans.

GRINDING ESPRESSO BEANS

If you choose to grind your own beans we recommend

using either the KRUP$ Fast-Touch grinder #203 or

Touch-Top grinder #208.

Remember espresso requi- res a much finer grind than regular coffee which Is.. ground for conventional Automatic Drip Coffeema- kers. We recommend grin- ding your espresso beans

for approximately 60 .

seconds, or until It has a talcum powder appearance

and texture.

TURNING OFF THE

APPLIANCEUSINGTHE

ON/OFF BUTTON When turning "Off" the'

[

appliance usethe "On/Off"

(g)which is located on the

left side of machine. You

will notice when turnln~ off

the machinethat even,

though you havedepressed

this button, the red

tor light remains iIIuml-,

Indica-

natad. This indicator light once pressed will remain iIIuninated, until all residual

water has been flushed out of the system. Once the

appliance has sensed that this has been done, the red

indicator light will go out, and an "OFF" message will appear In the display.

PROGRAMMINGFUNC- TIONS

Changing The Display Lan-

. guage

Your "Espre~so Maximo Programatic" has been pre- set at the factory to display Information in English.

Please also note that this machine can also display

Information In German as well as French.

If you wish to change the language that the machine is presently displaying. please do the following:

Press the" @" button 1 time to display in French.

Pressthe"@II button3

times to display in German.

Pressthe"@II button2

times to display in English.

IMPORTANT NOTE:

Anytime you wish to Inter- rupt a function key("@",

"@","@",..e", "8").

Simply press the "On/Off"

button and this will clear

the mode of operation.

CHANGING THE CUP SIZE CAPACITY

Your"Espresso Maximo Programmatic" has been preset from the factory to I

brew espresso in 2.5 oun- I ces "@,, and also 5 ounces I "@". If you wish to change the quantity that is brewed

in your cup, follow the

Instructions listed below:

Turnthe appliance "On" using the "On/Off" but-

ton. Press the" @" button. Then press the (small)

"@,,button.Thiswill I

interrupt the preset quan- I tity and when the desired levelof coffee you are brewing Is reached. sim- ply depress the "@,,

button to confirm the quantity that you have

selected. The new quantity that

you havechosen will be

stored in memory. (This

will override the one set by the factory.)

Note:

The same process should be followed for either the

"@,, (small)or "@,, (large) cup.

POWER SUPPLY

RUPTION WHEN PRO- GRAMMING FUNCTIONS

If the power Is Interrupted or the machine is unplug- ged when programming, all functions being pre-pro- grammed at that time will

be erased.

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WATERLEVEL

HARDNESS

This espresso/cappuccino machine has been de-

signed insuch a waythat you can pre-program the levelof hardness of your water so that Itlets you know when yourmachine

needs to be decalcified. The water hardness level

can be obtained fromyour local water department.

This special feature will help prolong the lifeof your machine by identifying when your machine needs

to be decalcified. Your"Espresso Maximo

Programatlc" has been pre- set at the factory to be at "level 3".

Please use the table provi- ded below that matches the

water levelhardness Inyour area.

Hardness LeveI1-(Soft) Hardness LeveI2-(Medlum) Hardness LeveI3-(Hard) Hardness leveI4-(Very

Hard&Over)

Press the "8" button until the proper water hardness level appears in the display.

Then press the "On/Off'

button to store It In memory. A "WAIT" mes-

willthen appear in

sage

the display.

Note:

Pressing the"On/Off" but- ton will cause the system to heat up and the red Indica- tor light to illuminate.

The pre-programmed water level hardness that you

now programmed will

have

determine the decalcifying cycle. When the appliance needs to be decalcified, a

"DECALC" message will

appear in the display. The water hardness level

that has been stored in memory can be changed at

anytime, as long as your

"Espresso Maximo Progra-

matic" Is in the "Off"

position.

and perfect froth attach- ment with a damp cloth to make sure all dust particles from transport are removed. Wash all loose parts in warm, soapy water, rinse thoroughly and dry.

When using your "Espresso Maximo Programatlc" for

the first time we recom- mend running water throug

the machine to remove any

dus.t particles which may

have settled during ship- ping.

Make sure before you

.start that the removable

overflow grid (k) Is pro- perly.ln place and that the drip tray (I) and baffle are properly Inserted. The baffle Is the plastic piece

which can be found In the drip tray. This piece

should always be In place when the machine Is In

operation. Before plugging your

KRUPS"Espresso Maxlmo

Programatlc" Into an elec-

trical outlet, make sure that

the appliance Is inthe "off" position (@). (SeeSection Turning Using The "On/Off" button).

OffThe Appliance

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with fresh, coldwater to

the maximum mark which is Imprinted on the water reservoir (See

flgureO).

. Insertthe water con- .

tainer back Into the.

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appliance, making sure that it Is In place (See figure e). Making sure that It sits in properly so the valve on the base of the water reservoir Is activated.

.Insertfilter holder with

either the two or four cup filter basket. Do this

by raising the filter hol- der up Into the machine

at a 45 degree angle,

(See figuree). Turn the filter holder to the right until it Is in the center of

the machine(See .

figure e). This will lock the filter holder Into

place. Now you are. ready to warm up your:

"Espresso Maxima Pro-

. gramatlc".

l~ee tigureU).

. A message In the display

will read "WAIT" (See figure G). At this time,

the thermostat is regu- lating temperature. When

the machine reaches the proper temperature, a "READY" message will

appear on the display panel (See figure G).

. At this time, select the

"@,, button. "Espresso Maximo Programatic" will cycle on and auto- matically fill your cup with 5 oz. of water.

Repeat this process until the water in the water

container has been emp- tied (See figureG). THIS

WILL REQUIRE YOU TO STAY WITH THE MACHI-

. NETO EMPTY EACH

CUPAS IT BECOMES FULL.

Step 3

.Takea frothing pitcher

and hold it underneath

the steam nozzle with tip Inserted into the

(See flgure4D).This can be done with/without the

perfect froht attached to

the steam nozzle.

pitcher

First

when doing this, steap', Is very hot.

EVERYDAY USE FOR PREPARING ESPRESO

Step 1

.Fill the water container

with fresh, cold water

(See figure.-". While

making espresso, water can be added to the

reservoir by lifting up on the water chamber lid

and adding water to the water reservoir, using

another receptacle to fill the container. Otherwise, the water reservoir can

be removed and taken to

the faucet.

Caution

If the water reservoir Is

empty and the pump Is run-

ning, you will hear a very distict noise, louder than

the normal operating

sound. Ifthis happens, turn

"Off" the machine. Check water reservoir and refill as needed.

If water needs to be added when making espresso,

simply add water to the

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Into filter holder (See figure8).

Depending upon which

filterbasket you have

chosen add one measur- ing spoon of espresso

coffee for each cup of

espresso that youare

preparing (See figure8&4P).

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Step 4 . Insert filter holder Into

the machine by raising It up at a 45 degree angle

andturning Itto the

right. Turn the filter hol- der until It Isfirmly locked Into place. (See figure.).

.Place a cupwhichhasat

least a 2/2.5 oz. or 5 oz.

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vlng'the filter holder from

the machine. This can be done by grasping the

filter holder and turning IHo the left, until It dis-

lodges from the machine.

Usethe thumb guard on the filter holder to keep the filter basket from

falling out when empty-

Inggrinds out of the

basket (SeeflgureO).

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Step2

.To make hot water, simp-

ly depress the "8" but-

ton and hot water will. automatically be dispen-

sed form the steam/hot water nozzle.As soon as there Issufficient water

Inthe cup, press "S" button to stop dispen- sing water.

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As long as your "Espresso

Maximo" is turned "On" and the water reservoir Is properly filled, you can use

the steaming feature. There Is no need to prepare espresso before using the steaming feature.

Forbest results, you should use the "Perfect Froth

Attachment"

place at this time, attach It

(I).Ifit isnot In

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tov;Tui,-vilth-fresh;coid

milk and set aside.

.Werecommendusing

skim or 2% milk if you prefer a stiff, dense froth. Use regular milk If you prefer a more liquid type of froth.

Whenyou start frothing milk, there Ingsound which occurs during the hot water/steam

willbea thump-

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preparation. This is aresult

form the interval-controlled

water pump condensing water into steam. As the

thumping sound begins a

few drops of water will come out of the steam

nozzle before entirely chan-

ging over to steam.

Step 3

.Tobegin, press "6" but-

ton (See figuree), A message will appear on

the display,

"Push/Steam" .

. At this time, take your

pitcher of milk and insert steam nozzle half way

into the milkand press

the ",, button (See

figure

e). Leave the

steam nozzle in the milk

for approximately 45-60 seconds depending on how much froth you

want and the type of milk you are using.

Note:

. Donotbring milkto a

boil (this will happen if large bubbles start forming at the surface of the milk).

.Do not let the "Perfect

Froth Attachment" touch

the bottom of the pitcher.

Step 4

. After the milk is frothed,

keep the "Perfect Froth" in the milk until you have

pressed the "6" button.

This willstop the steam-

ing and prevent any

splattering from occur- ring.

. After milk Is frothed, set

aside. If you like very

stiff froth, let the pitcher sit for a few seconds.

.Now you are readyto

add the frothed milk to the waiting espresso.

Pour the milk into the

cup by holding back the froth with your spoon.

Fill the remainderof the cup with the milk and then spoon on the fro- thed milk. In Italy it Is normally one part espresso to two parts To lower the thermostat milk plus froth.

If you are making more than one or two cups

cino It Is recommended that you place the waiting

espresso on top of the warming plate. You may want to place a cloth or

saucer overtl,1ecups to FROTH ATTACHMENT help keep the espresso hot. It is strongly advised that

of cappuc- decalcify your machine:

Froth" will not work pro- perly.Therefore,never

immerse the top closure In

milk or froth.

If youwish to prepare ,. espresso immediately after

using the steam nozzle the machine must be cooled

down to the proper brewing temperature. (Wherf1ro-

thing milk the temperature of the water is much hotter particles.

than when you are brewing espresso).Toavoid burning

the espresso, it Is neces- sary to perform the pro-

decure listed below:

temperature, insert the filter holder Into the machineand

allow one cup of water without espresso to run through the machine.

CLEANING THE PERFECT

Onceyouarefinished .youwipeoffthemilk

making the required residue which may have

amount of espresso, then collected on the "Pefect you can beg,infrothi milk Froth" and steaming nozzle

for cappuccino. the pitcher with milk 1/3to completed. 1/2full will yield enough

Byfilling after the frothing processis

r the steam/hot water

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nozzle and clean It In warm, soapy water. screw that is holding the

:' Use Caution when

removing the "Perfect Froth" from the steam- under the faucet with

Ing nozzle as it may

atlll be hot.

.Using a damp cloth,

, clean the steam/hot

waternozzle.

Use Caution when cleaning removing the

ateamlng nozzle, It may

ItIIibe hot.

CLEANING IMPORTANT

.After use, empty the

waterreservoir and drip each time after you have

tray (See figureQl, e,

8). :

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.After preparing espresso

ten times drip tray may

need to be emptied and

cleaned.

.The water reservoir, drip

tray,baffle, grid, filter holderand perfect froth

attachment should be "Perfect Froth". washedand rinsed in With a flat blade screw

warm, soapy water on a

regular basis.

frothfortwocupsofcap- Forathoroughcleaningof .Before replacing the drip

pucclno. Ifyou need more the "Perfect Froth-Attach- froth, repeat steps 1-4. ment", removethe separate

Attention' figureCl».Allpartsshould

The top closure of the "Per- water.If he small section of feet Froth-Attachment" part A is clogged It canbe (SeefigureCl>part

very fine hole

. be rinsed In warm, soapy

A)has a opened using a fie sewing

whichdraws needle.

parts A, 8, & C (See

air Into the milk. If this tiny

hole gets clogged, "Perfect. Removethe "Perfect

Froth-Attachment" from

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trayand grid make sure

the baffle has been

placed Inthe drip tray

properly(Seefigure e).

. Rememberto clean the

steam/hot water nozzle with adamp cloth Imme-

diatelyafter frothing

milk.

. If the steam nozzle

becomes clogged for decalcified you will see a any reason, remove the message In the display

steam nozzle In position (Seefigure). Rinse

warm, water. If it is still clogged take a sewing

needle and Insert it into

the tip of the steam nozzleto free any milk

DO NOTPLACEANY LOOSEPIECESIN THE

DISHWASHER.

Clean the steam nozzle immersed it in milk, other-

wise the Inside of the

nozzle becomes clogged with milk particles. Allow

the steam to escape into a decalcifying. wet cloth for one or two

seconds after frothing milk. Any milk residuewill be

flushed out. See special cleaning instructions for

CAUTION

DO NOT TRYTO DISAS- SEMBLE THE MAIN BODY OF THE MACHINE.

panel that reads

"DECALC". When this message appears you can

still use the appliance but It

will continually remind you that your machine needs decalcifying.

Note:

Decalclfier can be purcha- sed from KRUPS

Consumer Service Depart- ment.

HOW TO DECALCIFY

Please

follow the proce-

dure listed below to

.Turnmachine "Off" and

unplug the appliance. Allow it to cool before

. Removefilter holder,drip

tray, baffle, removable grid, and water reservoir.

.Turn the machine

completely upside down.

driver,remove the brewing sieve by turning

it clockwise until the sievecan be removed

from the machine (See

figuree &fJD).

DECALCIFYING

This appliance has been designed with a built-in monitoring system that will alert you when the

appliance needs to be decalcified. When the

appliance needs to be

.Turnmachine upright

again and reinsert the drip tray, baffle, remov-

able grid and water

reservoirback into the

machine.

.Remove the water reser-

voir and fill it to the

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Page 8

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maximum mark (which is

indicated on the water reservoir) with luke warm water, and reinsert back into the machine.

. Dissolve one packet of

decalcifier (thiscan be purchased through the

KRUPS Consumer

Department) in the water reservoir.

.Place a cup underneath

the brewing spout.

. Plug machine into elec-

trical outlet.

.Turn on the machine

using the "On/Off" button.

.When the message

"READY" appears in the

display, press the"@" cup button as if you were preparing espresso.

. Allow consecutive cups

of water/decalcifying solution to run through

the machine.

.Refill water reservoir with

clean, fresh water. Allow

machine to cool before reinserting stainless steel brewing sieve back

into the machine.

.Once machine has

properly cooled down remove the water reser-

drip tray, baffle and

voir, removable overflow grid.

. Turnover the machine

and install the brewing sieve using a flat headed screw dirver and turn

counter clockwise until it is secure.

.Once the water reservoir

is empty, rinse water reservoir out thoroughly

and refill with fresh, cold

water. Repeat the same procedure as above until the water reservoir is

completely emptied.

LCD DISPLAY MESSAGE DEFINITIONS

CLEAN WATER

The drip tray /s full and must be emptied.

DECALC

The appliance must be decalcifying (See decal- cifying instructions)

WATER

Fill or reinsert the water

reservoir

COOL

The system has become

too hot, cooling will automatically occur, and then you :can resume

your mode of operation.

SERVICE

The appliance Is not working accordingly and

should be sent back to KRUPS North America

for repair. See last page of Instruction booklet for "Guarantee of Perfor- mance".

ADDITIONAL INFORMATION TO "SERVICE" Self-diagnosis

disconnect plug from supply source and walt 10 8econds. Thtn

reconnect the appliance.lf.SERVICE" appsars again, send sppU.

ance In original picture-carton to the neareet service station.

system: When .SERVICE. appears on display.

PROBLEMS AND

.CAUSES

Problem: Coffee Leaking

Filter Holder

Cause:

From

.Filter holder not properly

, inserted In the machine.

.Filter holder not pushed

, in asfar as It will go.

. No elasticity In the

brewing head seal.

.' (This may happen after a

long period of use). The

.part can be ordered

through KRUPS Customer Service

. Department.

.If the seal has lost Its

. elasticity, it must be

replaced with a "New" one. Allow the appliance

to cool down and then unscrew the sieve from

. the brewing head.

. Remove the seal careful-

ly from the brewing head

'. using a screw driver.

.Place the new seal back

. onto the machine and

then place the flattened

'. side of sieve back Into : the brewing head.

Problem:

,; Pump Makes Loud Noise

..Cause:

.Nowater in the water

. reservoir. .

Old or dry coffee being used, water cannot.

properly flow through

thecoffee.

Problem:

Coffee Does Not Come

OutOf Filter Holder

, Cluse:

.Nowater inthe water

reservoir.

. Waterreservoir not.

Insertedcorrectly.

.Filterblocked because

thecoffee mixture Is'too fineor has been pressed

down too hard.

.Mach/neneeds to be

decalcified

Problem: E8presso~es No"Creme"

Cause:

.Oldor dried out coffee

being used.

.Coffee not suitable for

espresso.

. Coffeeground too,

coarsely. .

.Toolittle coffee in the

filteror not properly, tamped.

Problem: Not Enough Froth When

Frothing Milk Cause:

.Steam nozzle Isclogged.

.Milk is not fresh.

.The pitcher that you are

using is not suitable. (It is recommended that

you use a stainless steel frothing pitcher). Cold

conducts better to metal

than to glass or plastic.

.The type of milk is not

suitable. We recommend using 2% or skim milk.

Whole milk is okay, but due to the fat molecules, it will not have as dense

a froth, as if you were to use 2% or skim milk.

LIMITED ONE YEAR WARRANTY

Your KRUPS product Is

covered by the following warranty: If, within one year from the date of purchase, this KRUPS product fails to function because of defects In materials or workman-

ship, KRUPS North America, Inc., will, at Its option, repair or replace the unit without charge, provided the owner returns:

.The KRUPSproduct

(securely packed) and

. proofof dateof

purchase to:

KRUPS Customer Service KRUPS North America, Inc.

7 Reuten Drive CLOSTER, N.J. 07624

To assure prompt service, please include a letter indi- cating the specific cause for returning your KRUPS product. Do not return any

loose parts or any acces- sories which are not

defective with your appli- ances to avoid damage

and 108S in transit. This warranty will be void if

malfunction was caused by damage to the accident, misuse, use on frequency or voltage other than marked on the product and/or described in the instructions, abuse inclu-

ding tampering, damage in

transit, or usefor commer- cial purposes. This period

warranty gives you specific legal rights, and you may also have other rights which vary from state to

state.

product by

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KRUPS GUARANTEE OF PERFORMANCE

Forservice, repair,orwan-antyplease see instructionsbelow. Ifyou have any otherquestions concerning your"Espresso Maximo

Programatic"machine #864 callthe KRUPSCustomerService Department

toll free (Mondaythrough Friday[except holiday]from9 AMuntil4 PM

Eastern StandardTime)1-800-526-5377(inNew Jersey call (201)767-5600).

. "This' fine KRUPS pioduct is'manufactured accoiding'to a'rigid cOde Of,- '- : '~:.- '

qualitystandards, and witha minimumof care,should give you years of satisfying service. However,should the need arisefor repairsor for replacement parts(withinorafterthe wammty period,please do as follows' for the most convenient, fastest service).

Ifyour product needs to be repairedplease send itto the address listed below:

KRUPS Customer Service KRUPS North America, Inc.

7 Reuten Drive CLOSTER, New Jersey 07624

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Pack up your appliance carefullyto avoiddamage inshippingand be sure to provide us withthe followinginformation:

A. Yourname and address andtype numberof the appliance on the outside

wrapping of the packaging.

B. "ilpe a brief note to the body of the machine indicating:

1. How long you owned it.

2. The nature of the problem.

IMPORTANT: ONLYSEND THE DEFECTIVEAPPUANCE.

KEEPALLREMOVABLEPARTS ATHOMETO AVOIDFURTHER DAMAGEINTRANSPOR11

We willrepairor replace yourKRUPSproductwithoutdelay and send It

back to you with no charge forshipping. Ifyou send us a receipt forthe regularUPSor ParcelPost Charges, we wli

even reimburseyoufor the shippingcharges, withinorafterthe warranty period.

On all repairworkto be doneafterthe warrantyperiod,our Customer Service Departmentwillbillyou formaterial and laboronly.

Do not returnyourapplianceto the store. The KRUPSGuaranteeof Performance programhas been designed to provideyouwith the' best possible service using genuine KRUPSparts.

AllrepairworkandreplacedpartsWillcany anextended9O-day-warranty.

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