Kroy Europe Ltd K4710P, K4730P, K4760P, K4653P, K4652P User Manual

kroy
www.kroyeurope.com
USER’S
MANUAL
K4710P, K4730P, K4760P K4652P, K4653P
Kroy Professional Series - Barcode, Label and Heat Shrink Tubing Printers
K4710 – 200dpi K4730 – 300dpi K4760 – 600dpi
K4652 – 200dpi K4653 – 300dpi
1
Copyright Information
©2011 Kroy Europe Ltd / TSC Auto ID Technology Co., Ltd, The copyright in this manual, the software and firmware in the printer described therein are owned by Kroy / TSC Auto ID Technology Co., Ltd, All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype Corporation. Windows is a registered trademark of Microsoft Corporation. KROY is a trademark of Kroy LLC / Kroy Europe Ltd All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does not represent a commitment on the part of Kroy or TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of Kroy or TSC Auto ID Technology Co.
2
Agency Compliance and Approvals
CE CLASS A EN 55022:2006 +A1:2007 EN 55024:1998+A1:2001+A2:2003 EN 61000-4 SERIES REQULATIONS
FCC CFR Title 47 Part 15 Subpart B:2010-Section 15.107 and 15.109 ICES-003 Issue 4:2004 Class A
AS/NZS CISPR 22:2009 CLASS A
GB-4953-2001 GB9254-2008 (CLASS A) GB17625.1-2003
此为 A 级产品,在生活环境中,该产品可能会造成无线电干扰, 在这种情况下,可能需要用户对干扰采取切实可行的措施。
UL 60950-1(2nd Edition) CSA C22.2 No. 60950-1-07(2nd Edition)
EN 60950-1/A1:2010
IEC 60950-1/A1:2009 IEC 60950-1:2005(2nd Edition)
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Contents
1. Introduction ............................................ 1
1.1 Product Introduction ............................................................................... 1
1.2 Product Features ..................................................................................... 2
1.2.1 Printer standard features .............................................................. 2
1.2.2 Printer optional features ............................................................... 3
1.3 General Specification .............................................................................. 5
1.4 Print Specifications ................................................................................. 5
1.5 Ribbon Specifications ............................................................................. 6
1.6 Media Specifications ............................................................................... 7
2. Operations Overview ..................................... 9
2.1 Unpacking and Inspection ...................................................................... 9
2.2 Printer Overview .................................................................................... 10
2.2.1 Front View .................................................................................... 10
2.2.2 Interior view .................................................................................. 11
2.2.3 Rear View...................................................................................... 12
2.3 Operator Controls .................................................................................. 14
2.3.1 Front Panel Display ..................................................................... 14
2.3.2 LED Indicators ............................................................................. 14
2.3.3 Front Panel Keys ......................................................................... 15
2.4 Setting up the Printer ............................................................................ 15
2.5 Loading Ribbon ...................................................................................... 16
2.5.1 Loading Ribbon ........................................................................... 16
2.5.2 Remove Used Ribbon .................................................................. 19
2.6 Loading the Media ................................................................................. 20
2.6.1 Loading the Media ....................................................................... 20
2.6.2 Loading Fan-fold Labels ............................................................. 24
2.6.3 Loading Media in Peel-off Mode (Option) .................................. 26
2.6.4 Remove Liner from Internal Rewind (Option) ............................ 28
2.6.5 Loading Media in Rewind Liner with Label Mode (Option) ...... 29
2.6.6 Remove Labels from Internal Rewind (Option) ......................... 31
2.7 Adjustment Knob ................................................................................... 32
2.7.1 Print head Pressure Adjustment Knob ...................................... 32
2.7.2 Print Head Burn Line Adjustment Knob
..................................... 32
2.8 Using the Keyboard with PS/2 Interface (Optional for K4652P &
K4653P models) ........................................................................................... 34
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3. Menu Function ......................................... 35
3.1 Setup Menu Overview ............................................................................ 36
3.1.1-1 Printer Setup (TSPL2)............................................................... 37
3.1.1-2 Printer Setup (ZPL2) ................................................................. 44
3.1.2 Sensor........................................................................................... 51
3.1.3 Serial Comm. ................................................................................ 59
3.1.4 Ethernet ........................................................................................ 62
3.2 File Manager ........................................................................................... 65
3.2.1 File List ......................................................................................... 65
3.2.2 Avail. Memory ............................................................................... 65
3.2.3 Del. All Files.................................................................................. 66
3.3 Diagnostics ............................................................................................ 67
3.3.1 Print Config. ................................................................................. 67
3.3.2 Dump Mode .................................................................................. 70
3.3.3 Rotate Cutter ................................................................................ 71
3.4 Language ................................................................................................ 71
3.5 Service.................................................................................................... 72
3.5.1 Initialization .................................................................................. 72
3.5.2 Mileage Info. ................................................................................. 73
4. Diagnostic Tool.........................................74
4.1 Start the Diagnostic Tool ....................................................................... 74
4.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………)
....................................................................................................................... 75
5 Setting Ethernet by Diagnostic Utility (Optional for K4652P and K4653P
Pro Series models) ..................................76
5.1 Using USB interface to setup Ethernet interface ................................ 76
5.2 Using RS-232 interface to setup Ethernet interface ............................ 77
5.3 Using Ethernet interface to setup Ethernet interface ......................... 78
6. Troubleshooting ........................................80
6.1 Common Problems................................................................................ 80
6.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles .................... 84
7. Maintenance ...........................................86
Revise History ........................................... 88
1. Introduction
1.1 Product Introduction
Thank you very much for purchasing KROY Professional series printer. This printer is designed with die-casting aluminum chassis and print mechanism, metal cover with large clear media view window, which ensuring to work for the extreme and heavy duty industrial environment and applications.
With backlit graphic LCD display, printer status can be managed easier and operated more user friendly. The moveable sensor design can accept wide range of label media. All of the most frequently used bar code formats are included. Fonts and bar codes can be printed in any one of the four directions.
This printer is built-in the high quality, high performance MONOTYPE IMAGING® True Type font engine and one CG Triumvirate Bold Condensed smooth font. With flexible firmware design, user can also download the True Type Font from PC into printer memory for printing labels. Besides the scalable font, it also provides a choice of five different sizes of alphanumeric bitmap font, OCR-A and OCR-B fonts. By integrating rich features, it is the most cost-effective and high performance printer in its class!
x Applications
o Industrial-duty printing o Healthcare patient safety o Compliance labelling o Manufacturing /process lines o Order fulfillment o Distribution o Shipping/ receiving o Ticketing o Electronics & jewelry labeling o Heat Shrink tubing (with optional guides) o Self laminating wire and cable markers o Tags
Your printer will print on to a wide variety of label materials. Kroy advise testing materials and ribbons to ensure compatibility between the ribbon, label material and printer.
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1.2 Product Features
1.2.1 Printer standard features
The printer offers the following standard features.
Product standard feature
203 dpi models
300 dpi models
600 dpi models
Thermal transfer printing
Direct thermal printing
High quality die-cast aluminum design
Metal cover with large clear media view window
Moveable gap sensor (position full web adjustable)
Moveable black mark sensor (position full web adjustable)
Ribbon end sensor
Head open sensor
LCD display (graphic type, 128x64 pixel) with back light
Control panel with 6 operation buttons
Control panel security (TCF)
LED indicators
Real time clock
Internal Ethernet print server (10/100 Mbps) interface
USB 2.0 (full speed) interface
Serial RS-232C (2400-115200 bps) interface
Centronics (SPP mode) interface
PS/2 keyboard interface for stand-alone or data entry at print site
32 MB SDRAM memory for *industrial model (8 MB SDRAM memory for *economic model)
8 MB FLASH memory for *industrial model (4 MB FLASH memory for *economic model)
SD FLASH card memory expands storage to 4 GB for *industrial model
Powerful 32 bit 200 MHz RISC processor
Standard industry emulations right out of the box including Eltron
®
and Zebra® language support
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Internal 8 alpha-numeric bitmap fonts
Fonts and bar codes can be printed in any one of the four directions (0, 90,180, 270 degree)
Internal Monotype Imaging® true type font engine with one CG Triumvirate Bold Condensed scalable font
Downloadable fonts from PC to printer memory
Text, bar code, graphics/image printing (Please refer to the TSPL/TSPL2 programming manual for supporting code page)
Support Bar Code Support image 1D bar code 2D bar code
BITMAP, BMP, PCX
Code 39, Code 93, Code128UCC, Code128 subsets A.B.C, Codabar, Interleave 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China POST, RSS-14, Code 11
PDF-417, Maxicode, DataMatrix, QR code, Aztec
* Industrial models: K4710P, K4730P, K4760P * Economy models: K4652P, K4653P
1.2.2 Printer optional features
1.2.2-1 Industrial model
The printer offers the following optional features.
Product option feature
User
options
Dealer
options
Factory options
Applicator I/O interface --
USB Host
- -
Peel-off kit
-
-
(Include liner rewind spindle and peel off sensor)
4
Internal rewind kit (Include label rewind spindle and label redirect kit)
-
-
Regular guillotine cutter
(Paperthickness:0.06~0.19mm,500,000cuts;
0.20~0.25mm,200,000cuts)
- -
Heavy duty cutter module
- -
(Paperthickness:Max0.25mm/Max.paper weight<200g/m2,1,000,000cuts;<300g/m2, 500,000cuts)
Care label cutter (Paperthickness:Max.0.15mm,400,000cuts)
- -
KP-200 Plus keyboard display unit
- -
KU-007 Plus programmable smart keyboard display unit
- -
HCS-200 long rang CCD scanner
- -
Note:exceptforthelinerlesscutter,notallregular/heavyduty/carelabelcutterscut
onmediawithglue.
1.2.2-2 Economy model
The printer offers the following optional features.
Product option feature
User
options
Dealer
options
Factory options
USB Host
-
-
Peel-off kit
-
-
(include liner rewind spindle and peel off sensor) Internal rewind kit (include label rewind spindle and label redirect kit)
-
-
Applicator I/O interface
-
-
Internal Ethernet print server
-
-
PS/2 keyboard interface
-
-
SD FLASH memory card slot
-
-
Regular guillotine cutter
(Paperthickness:0.06~0.19mm,500,000cuts;
0.20~0.25mm,200,000cuts)
- -
Heavy duty cutter module
- -
5
(Paperthickness:Max0.25mm/Max.paper weight<200g/m2,1,000,000cuts;<300g/m2, 500,000cuts)
Care label cutter (Paperthickness:Max.0.15mm,400,000cuts)
- -
KP-200 Plus keyboard display unit
- -
KU-007 Plus programmable smart keyboard display unit
- -
HCS-200 long rang CCD scanner
- -
Note:ExceptforthelinerͲlesscutter ,allregular/heavyduty/carelabelcuttersDO
NOTcutonmediawithglue.
1.3 General Specification
General Specifications
Physical dimensions 270 mm (W) x 308 mm (H) x 505 mm (D) Weight 15 kg (33.1 lb)
Electrical Internal switching power supply
For *industrial model: Input: AC 100-240V, 2A, 50-60Hz Output: DC 24V, 5A, 120W For *economic model Input: AC 100-240V, 3A, 50-60Hz Output: DC 24V, 3.3A, 80W
Environmental condition Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85% non-condensing
Storage: -40 ~ 60 °C (-40 ~ 140°F), 5~90% non-condensing
* Industrial models: K4710P, K4730P, K4760P * Economy models: K4652P, K4653P
1.4 Print Specifications
1.4-1 Industrial model
Print
Specifications
203 dpi models 300 dpi models 600 dpi models
Print head resolution 203 dots/inch 300 dots/inch 600 dots/inch
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(8 dots/mm) (12 dots/mm) (24 dots/mm) Printing method Thermal transfer and direct thermal Dot size 0.125 x 0.125 mm 0.084 x 0.084 mm 0.042 x 0.042 mm (width x length) (1 mm = 8 dots) (1 mm = 12 dots) (1 mm = 24 dots)
Print speed
2, 3, 4, 5, 6, 7, 8, 10, 11, 12 ips selectable
2, 3, 4, 5, 6, 7, 8 ips
selectable
2, 3, 4 ips selectable
Up to 4 ips (inches per second) Up to 12 ips Up to 8 ips Max. print width 104 mm (4.09”) Max. print length 4064 mm (160”) 1854.2 mm (73”) 1016 mm (40”)
Printout bias
Vertical: 1 mm max.
Horizontal: 1 mm max.
1.4-2 Economy model
Print
Specifications
203 dpi models 300 dpi models
Print head resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm) Printing method Thermal transfer and direct thermal Dot size 0.125 x 0.125 mm 0.084 x 0.084 mm (width x length) (1 mm = 8 dots) (1 mm = 12 dots) Print speed 2, 3, 4, 5, 6, 7, 8 ips selectable 2, 3, 4, 5, 6 ips selectable (inches per second) Up to 8 ips Up to 6 ips Max. print width 108 mm (4.25”) 104 mm (4.09”) Max. print length 2286 mm (90”) 1016 mm (40”)
Printout bias
Vertical: 1 mm max.
Horizontal: 1 mm max.
1.5 Ribbon Specifications
Ribbon Specifications
Ribbon outside diameter 90 mm Ribbon length 600 metre Ribbon core inside diameter 1 inch (25.4 mm)
Ribbon width
Max. 114.3 mm (4.5”)
Min. 25.4 mm (1.0”) Ribbon wound type Ink coated outside wound, ink coated inside wound Ribbon end type Transparency
7
1.6 Media Specifications
1.6-1 Industrial model
Media Specifications 203 dpi models 300 dpi models 600 dpi models
Label roll capacity 208.3 mm (8.2”) Media alignment Edge alignment Media type Continuous, die-cut, black mark, fan-fold, notch Media wound type Printing face outside wound
Media width (label + liner)
Max. 118 mm (4.6”) Min. 25.4 mm (1.0”)
Media thickness (label + liner)
Max. 0.30 mm (11.8 mil)
Min. 0.06 mm (2.36 mil)
Media core diameter
Max. 76.2 mm (3”)
Min. 25.4 mm (1”)
Label length
Max. 4,064 mm (160”) Max. 1,854 mm (73”) Max. 1016 mm (40”) Min. 5 mm (0.20”) Min. 5 mm (0.20”) Min. 5 mm (0.20”)
Label length (peeler mode)
Max. 152.4 mm (6”)
Min. 25.4 mm (1”)
Label length (cutter mode)
Max. 4,064 mm (160”) Max. 1,854 mm (73”) Max. 1016 mm (40”)
Min. 25.4 mm (1”) Min. 25.4 mm (1”) Min. 25.4 mm (1”) Gap height Min. 2 mm Black mark height Min. 2 mm Black mark width Min. 8 mm (0.31”)
1.6-2 Economy model
Media Specifications 203 dpi models 300 dpi models
Label roll capacity 208.3 mm (8.2”) Media alignment Edge alignment Media type Continuous, die-cut, black mark, fan-fold, notch Media wound type Printing face outside wound
Media width (label + liner)
Max. 118 mm (4.6”) Min. 25.4 mm (1.0”)
8
Media thickness (label + liner)
Max. 0.30 mm (11.8 mil)
Min. 0.06 mm (2.36 mil)
Media core diameter
Max. 76.2 mm (3”)
Min. 25.4 mm (1”)
Label length
Max 2,286 mm (90”) Max. 1,016 mm (40”) Min. 5 mm (0.20”) Min. 5 mm (0.20”)
Label length (peeler mode)
Max. 152.4 mm (6”)
Min. 25.4 mm (1”)
Label length (cutter mode)
Max. 2,286 mm (90”) Max.1,016 mm (40”)
Min. 25.4 mm (1”) Min. 25.4 mm (1”) Gap height Min. 2 mm Black mark height Min. 2 mm Black mark width Min. 8 mm (0.31”)
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2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
One printer unit  One Windows labeling software/Windows driver CD disk  One quick installation guide  One power cord  One USB interface cable
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.
10
2.2 Printer Overview
2.2.1 Front View
1. LED indicators
2. LCD display
3. Front panel buttons
4. Paper exit chute
5. Lower front cover
6. Printer right side cover
1
2
3
4
6
5
11
2.2.2 Interior view
1. Ribbon rewind spindle
2. Ribbon release button
3. Ribbon guide plate
4. Print head
5. Platen roller
6. Print head release lever
7. Media guide bar
8. Label roll guard
9. Label supply spindle
10. Ribbon supply spindle
11. Damper
12. Media sensor lock lever
13. Z axis mechanism adjustment knob
14. Print head pressure adjustment knob
15. Anti-static brush
16. Ribbon sensor
17. Media sensor
18. Label guide
5
8
7
10
9
6
11
4
3
1
2
13
14
15
17
16
18
12
12
2.2.3 Rear View
1. Fan-fold paper entrance chute
2. Centronics interface
3. USB interface
4. RS-232C interface
5. Power jack socket
6. GPIO interface (Option) *7. SD card slot
8. Ethernet interface
9. USB host (Option)
10. PS/2 interface
11. Power switch
Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability .
1
3
5
4
2
11
6
7
8
10
9
Note:
1. SD card slot, Ethernet interface and PS/2 interface are standard interfaces for TTP-2410M Pro/TTP-346M Pro/TTP-644M Pro models (*Industrial model), but optional for TTP-246M Pro/TTP-344M Pro models (*Economy model).
2. GPIO interface card includes SD card slot, Ethernet and PS/2 interfaces. So GPIO interface is a factory option for TTP-2410M Pro/TTP-346M Pro/TTP-644M Pro, but a dealer option for TTP-246M Pro/TTP-344M Pro models.
* Industrial model: TTP-2410M Pro/ TTP-346M Pro/ TTP-644M Pro * Economic model: TTP-246M Pro/ TTP-344M Pro
13
* Recommended SD card specification.
SD card spec SD card capacity Approved SD card manufacturer
V1.0, V1.1 128 MB SanDisk, Transcend V1.0, V1.1 256 MB SanDisk, Transcend, Panasonic V1.0, V1.1 512 MB SanDisk, Transcend, Panasonic V1.0, V1.1 1 GB SanDisk, Transcend, Panasoni c V2.0 SDHC CLASS 4 4 GB V2.0 SDHC CLASS 6 4 GB SanDisk, Transcend, Panasonic V1.0, V1.1 microSD 128 MB Transcend, Panasonic V1.0, V1.1 microSD 256 MB Transcend, Panasonic V1.0, V1.1 microSD 512 MB Panasonic V1.0, V1.1 microSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 4 microSD 4 GB Panasonic V2.0 SDHC CLASS 6 microSD 4 GB Transcend V1.0, V1.1 miniSD 128 MB Transcend, Panasonic V1.0, V1.1 miniSD 256 MB Transcend, Panasonic V1.0, V1.1 miniSD 512 MB Transcend, Panasonic V1.0, V1.1 miniSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 4 miniSD 4 GB Transcend V2.0 SDHC CLASS 6 miniSD 4 GB
- The DOS FAT file system is supported for the SD card.
- Folders/files stored in the SD card should be in the 8.3 filename format
- The miniSD/microSD card to SD card slot adapter is required.
14
2.3 Operator Controls
2.3.1 Front Panel Display
2.3.2 LED Indicators
LED Status Indication
Off The printer power is turned off On The printer power is turned on On Printer is ready
Blinking
Pause Downloading data into printer.
Off Printer is ready On “CARRIAGE OPEN” or “CUTTER ERROR” Blinking “NO PAPER”, “PAPER JAM”, “NO RIBBON” or “CLEAN DATA”
POWER
ON-LINE
ERROR
LCD display
LED indicators
Front
p
anel buttons
15
2.3.3 Front Panel Keys
Keys Function
1. Enter the menu
2. Exit from a menu or cancel a setting and return to the previous menu Pause/Resume the printing process Advance one label Scroll up the menu list Scroll down the menu list Enter/Select cursor located option
2.4 Setting up the Printer
1. Place the printer on a flat, secure surface.
2. Make sure the power switch is off.
3. Connect the printer to the computer with the provided USB cable.
4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.
Note: Please switch OFF printer power switch prior to plug in the power cord to printer power jack.
MENU
PAUSE
FEED
UP
DOWN
SELECT
16
2.5 Loading Ribbon
2.5.1 Loading Ribbon
1. Open the printer right side cover.
2. Push the print head release lever to open the print head mechanism.
3. Install the ribbon onto the ribbon supply spindle.
17
4. Thread the ribbon through the ribbon sensor slot and then through the open space in between print head and platen.
5. Wrap the ribbon onto the ribbon rewind spindle. Wind the ribbon clockwise about 3~5 circles onto the ribbon rewind spindle until it is smooth and properly stretched.
Note: Please DO NOT push the ribbon
release button when you are loading the ribbon. The ribbon release button is used to remove the used ribbon. (Please refer to
section 2.5.2)
6. Close the print head mechanism; Make sure the latches are engaged securely.
Note: PleaserefertovideosonTSCYouTube
ordriverCD.
Ribbon sensor
Ribbon
18
z Loading path for ribbon
Ribbon sensor
Ribbon guide plate
Ribbon rewind spindle
Ribbon supply spindle
19
2.5.2 Remove Used Ribbon
1. Break the ribbon between ribbon guide plate and the ribbon rewind spindle.
2. Push the ribbon release button to release the ribbon on the ribbon rewind spindle.
3. Then, slide off the ribbon from ribbon rewind spindle.
20
2.6 Loading the Media
2.6.1 Loading the Media
1. Open the printer right side cover.
2. Push the print head release lever to open the print head mechanism.
3. Move the label roll guard horizontally to the end of label spindle then flip down the label roll guard.
21
4. Place the roll of media on the label supply spindle. Flip up the label roll guard. Move the label roll guard horizontally to gently fit the width of label roll.
3” Label spindle 1” Label spindle
Note: Replace 3” label supply spindle to fit the 1” core label by removing two screws.
5. Pull label roll leading edge forward through the media guide bar, damper, media sensor and place the label leading edge onto the platen roller.
Media guide bar
Damper
Media sensor
Label guide
22
6. Unlock the media sensor lock lever to adjust the media sensor.
Gap label Black mark label
* The sensor location is marked by a triangle mark ▽ at the sensor housing. * The media sensor position is moveable; please make sure the gap or black mark is at the
location where media gap/black mark will pass through for sensing.
7. Adjust the label guide to fit the width of the label.
Lock
Unlock
23
8. Close the print head mechanism. Make sure the latches are engaged securely.
9. Using the front display panel, set the media sensor type and calibrate the selected sensor. (Please refer to section 3.1.2)
Note: *Pleasecalibratethegap/blackmarksensorwhenchangingmedia. *PleaserefertovideosonTSCYouTube
ordriverCD.
z Loading path for roll labels
24
2.6.2 Loading Fan-fold Labels
Fan-fold media feeds through either the bottom or the rear external label entrance chute.
1. Open the printer right side cover.
2. Push the print head release lever to open the print head mechanism.
3. Insert the fan-fold media through the bottom or rear external label entrance chute.
4. Pull fan-fold label leading edge forward through the media guide bar, damper media sensor and place the label leading edge onto the platen roller.
5. Adjust the label guide by sliding to fit the paper width.
6. Close the print head mechanism. Make sure the latches are engaged securely.
7. Set the media sensor type and calibrate the selected sensor. (Please refer to section
3.1.2)
Note: Please calibrate the gap/black mark sensor when changing media.
z Loading path for fan-fold labels
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