Krown Manufacturing Krown 200 User Manual

MODEL: Krown 200

1st Edition

Krown 200 | Instructions | 1st Edition | November 2003

Krown Manufacturing, Inc.

3408 Indale Road | Fort Worth, Texas 76116 voice: (817) 738-2485 | TTY/TDD: (817) 738-8993 fax: (817) 738-1970 | email: info@krowntty.com www.krowntty.com

INTRODUCTION

Welcome to the state-of-the-art Telecommunications Devices for the Deaf manufactured by the industry pioneer; Krown Manufacturing. For nearly decades, Krown has provided a full line of TDDs to meet the many individual needs of the deaf and hearing-impaired. Expert craftsmanship, superior design, and affordable prices are what Krown Manufacturing stands for.

Your new Krown 200 is the very latest in Krown technology. The unit is compact, lightweight, portable and easy to use. This manual is set up so that you are able to begin using your Krown 200 immediately, while you take your time and become familiar with its many unique features.

A Quick Reference Guide is included for your convenience. It provides a summary of the features that your Krown 200 offers. For quick reference, you may also consult your Krown 200’s built-in Help Menu. If you have any questions that this manual does not answer, feel free to call our Customer Service Department toll-free at (800) 366-9950.

Your Krown 200 comes with:

• Krown 200

• Power Cord with AC Adapter

• Modular Cord

• Instruction Manual

• Warranty Card

KROWN MANUFACTURING

Our Mission is to improve the quality of life for people who are deaf and hard of hearing by providing excellent telecommunication equipment for individuals, businesses, and professionals in any place including homes, work places, and in all public facilities.

Who are we? We are the world’s largest and leading Deaf-owned manufacturer of telecommunications devices for the Deaf (TDD). Our headquarters are in Fort Worth, Texas. (USA)

Krown Manufacturing, Inc. has earned an excellent reputation for providing consumers, corporations, health care centers, government offices, hotels, schools, universities and many other organizations with outstanding value and services.

At Krown, we...

• Sell • Rent/Lease

• Repair • Train

• Provide toll-free ordering and a support department

• Include a first rate warranty

Krown Manufacturing will serve you better.

TABLE OF CONTENTS

Introduction ................................................................................................................................1

i. Krown 200 Keyboard .................................................................................................................5

I. Getting Started ...........................................................................................................................8

• To setup your Krown 200

• The Lights and Switches

• Electronic Voice

• Battery Power Information

• TDD Alert & Audible Ringer

• Message Retrieval

II Using Your Krown 200 ............................................................................................................11

• Help Menu

• How to make and answer a TDD call

• Telephone Conversations

• Making an Overseas call

III. Direct Connect Option .............................................................................................................13

• Keyboard Dialing

• Auto (Direct) Dialing

• To Display and Print the Entire Phone Directory

• Tone/Pulse Dialing

• Acoustic/Direct Connect Mode Selection

• Using the Krown 200 Auto-Answer Feature

IV. Emergency Call.........................................................................................................................18

V. Multi-Wide Printing Feature...................................................................................................19

• Test Message

VI. Using the Optional ASCII Features and FAST TYPE ...........................................................20

• Fast Type

• To Change Mode Settings

• To make your ASCII Call

• To receive an ASCII Call

VII. Select Font Size and Adjust Brightness for your Display ......................................................23

VIII. How to makes a Voice Carry Over (VCO) and Hearing Carry Over (HCO) Call...............24

IX. Using the Clock Calendar ........................................................................................................25

X. Using your Krown 200 with a wireless phone.........................................................................26

XI. Loading and Changing the Paper Roll....................................................................................28

XII. Take Your Krown 200 with you ...............................................................................................29

XIII. Technical Specifications ...........................................................................................................30

XIV. Important Information.............................................................................................................31

• Taking Care of your TDD

• Troubleshooting

XV. Miscellaneous Information.......................................................................................................32

• Commonly Used TDD Abbreviations

• Special TDD/TYY Operator Services

XVI. FCC Required Information .....................................................................................................33

SPECIAL PURPOSE KEYS

KROWN 200 KEYBOARD

Used with another key to tell the Krown 200 to perform or set a particular feature. The key must be pressed first and held while another key is pressed.

Controls the typing of an upper case figure shown on the key (only upper case letters will appear on the display.)

Moves the cursor (pointer) to the left or right, one character at a time, for reading and changing stored messages. During conversations, those keys are also used to generate GA and SK

Moves the cursor (pointer) one space forward.

Signals the printer or a TTY to begin a new line on the paper. Also used to advance the paper.

Moves the cursor one space backward.

CONTROL

SHIFT

ARROW KEYS

SPACE BAR

RETURN

BACK SPACE

KEY NAME OPERATION DUTIES

SK GA

RETURN

SPACE BAR

BACK

SPACE

SHIFT

CTRL

KEYS USED WITH CONTROL KEY (CONT.)

NOTE: The CONTROL, SHIFT function keys must be pressed at the same time. Hold the CONTROL, SHIFT keys down first and press the special purpose key at the same time.

Change printer to normal mode.

Change printer to wide mode.

Stamp date and time into paper

Change real date and time

Redial the last number dialed

Starts ASCII mode or changes back to Baudot TDD mode. Also turns fast type ON and OFF. Also changes settings for ASCII.

Used to change the Krown 200 to international (50 Baud) operation. Also moves cursor for backward scrolling while reading or changing a message saved in memory.

Used to select Pulse or Tone dial, when available. Also move cursor for forward scrolling while reading or changing a message saved in memory.

Turns electronic voice ON and OFF

Allows you to enter your state’s relay number.

Dials your state’s TTY Relay number. (You must first program this number.)

Clears the relay number you have stored.

Read message from Answering Machine or conversation.

NORMAL PRINT

WIDE PRINT

DATE/TIME

CHANGE DATE/TIME

REDIAL (ONLY)

ASCII/FAST TYPE

INT’L (LEFT ARROW)

PULSE (RIGHT ARROW)

VOICE ON

PROG RELAY

RELAY DIAL

CLEAR RELAY NUMBER

RETRIEVE MESSAGE

KEY NAME OPERATION DUTIES

CTRL

SHIFT

BACK

SPACE

RETURN

DIAL

CTRL

SPACE BAR

CTRL

CTRL K

CTRL R

CTRL SHIFT

KEY USED WITH CONTROL KEY (Found at top, bottom, and right side of keyboard.)

NOTE: The CONTROL, SHIFT function keys must be pressed at the same time. Hold the CONTROL, SHIFT keys down first and press the special purchase key at the same time.

Allows you to call a phone number typed on the keyboard or stored in the Directory

Automatically dials 911 and allows you to communicate with 911 operator.

Saves everything typed into memory. Also used to exit editing the Memory Banks and to hang up the line when in Direct Connect.

Turns the Auto Answer feature on and off. Press the button to disable “Timeout” in auto-answer mode.

Turns the Voice Carry Over mode on. VCO mode turns off when you hang up or turn off TDD.

Turns TDD alert mode on.

Read help menu

Sent interrupt request to the other end. (in FAST TYPE mode only)

Change printer to condensed mode.

To change text size in 4 different size on one or two line(s).

To change from 4 different low and 4 different brightness to fit for your eyes.

DIAL*

EMERGENCY DIAL

SAVE / HANG UP

AUTO ANSWER

VCO CALL

TDD ALERT

HELP MENU

INTERRUPT

CONDENSED PRINT

TEXT SIZE

TEXT BRIGHTNESS

KEY NAME OPERATION DUTIES

DIAL

CTRL

SHIFT E

SHIFT

CTRL

1. Acoustic Coupler

2. AC Power Jack

3. Battery Pack

4. Dual Phone Jacks

5. Keyboard

6. Paper Cover

7. Phone Light

8. Power Light

9. Power Switch

10. Printer Switch

11. Thermal Printer

12. Visual Display

KROWN 200

GETTING STARTED

TO SETUP YOUR KROWN 200

Place your Krown 200 near your telephone. The power unit is connected to a regular power outlet and the Memory Printer is used with your telephone.

• Be sure that the ON/OFF switch on the TDD is OFF.

• Plug small end of adapter cord into small hole at back of TDD.

• Plug AC Adapter/Charger into an electrical wall-outlet.

• Keep both ends plugged in even when machine is not being used for a telephone call.

Plug one end of your modular into the telephone wall jack. Plug the other end into either jack on the back of your TDD. The second jack can be used to connect your telephone set or signaling device to the TDD.

THE LIGHTS AND SWITCHES

GETTING STARTED (CONT.)

Phone Light Shows sounds heard on the telephone line.

Power Light Show status of power. When the light shows:

STEADY = Power is ON FLASHING = Low battery power NO LIGHT = Power is OFF

Power Switch: This switch turns the power ON and OFF

Print Switch: This switch turns the printer ON and OFF.

GETTING STARTED (CONT.)

ELECTRONIC VOICE

The electronic voice is a single programmable voice message that is stored in the memory of your TDD. The message is used for calling hearing people at VOICE/TDD number. The TDD will also send your state’s voice number, so the caller will know how to contact you. You must first program this Voice Relay number by using [CTRL]+[K]. The voice message will be repeated until your TDD conversation begins (when your TDD receives signals from another TDD or you type on the keyboard).

TO ENTER RELAY VOICE MESSAGE

The Krown 200 gives you one electronic voice message: “Please use TDD or Call through Relay. X XXX XXX XXXX.” To enter your relay voice and TTY number:

TTY relay number’s stored.

Voice relay number stored.

To automatically dial the TTY relay number, press.

Clears the relay number you have stored.

To turn the Electronic Voice ON or OFF

• Press [CTRL] and [SPACE BAR] to turn your Electronic Voice on. VOICE ON will appear on the display screen.

• Press [CTRL] and [SPACE BAR] to turn your Electronic Voice off again. VOICE OFF will appear on the display.

SPACE BAR

CTRL

TTY R ELAY NU M

RETURN

VOICE RELAY NUM

CTRL R

CTRL SHIFT

RETURN

SENDING VOICE ANS.

PLEASE WAIT.

CHECK FOR DIAL TONE

DIALING XXX

GETTING STARTED (CONT.)

BATTERY POWER INFORMATION

Your Krown 200 is designed to operate from battery or AC (house electricity) power.. The battery is used for backup memory and for power outages. If you unplug the AC adapter from the machine, the Ni-Cad battery will operate for approximately 3 hours when fully charged. The battery will automatically recharge whenever the unit is plugged into the AC charger/adapter and the TDD is turned OFF. To help the battery last longer, let it run down until the Power Light starts to flash (BRIGHT -dim- BRIGHT -dim-). This means that the battery is running down and needs recharging. The light will flash for several minutes. Then the Krown 200 will stop working. When this happens, you must change over to AC power to continue using your machine until you recharge the battery. It is suggested that you use the Krown 200 with battery power in a regular cycle. That is, operate the unit on battery power until it needs recharging. Then recharge the battery by plugging the TDD into the AC charger/adapter for 12-14 hours. (The unit must be turned OFF in order to recharge.)

TDD ALERT

Each time your Krown 200 is turned on, the TDD Alert feature emits tones automatically without interfering with any of the TDD functions. This feature is turned off if the electronic voice is activated instead. These tones are to notify the party you are calling that a TDD call is being received. The moment another TDD answers, the tones automatically stop. If you do not want the TDD Alert tones to be sent automatically, press the [CTRL] & [S] keys at the same time.

PRESS:

will be displayed. Press [N] if you do not want to send the tones, otherwise press [Y].

MESSAGE RETRIEVAL

Prints all conversation and auto answer messages.

CTRL

TDD ALERT ON? Y/N

CTRL SHIFT

+ 25 hidden pages

Krown Manufacturing Krown 200 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual