Kronos 8609K003 Users Manual

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Kronos InTouch

™

Installation Guide

Instructions for installing and maintaining the Kronos

InTouch

data collection device.

Document Revision: A

The information in this document is subject to change without notice and should not be construed as a commitment by Kronos Incorporated. Kronos Incorporated assumes no responsibility for any errors that may appear in this manual. This document or any part thereof may not be reproduced in any form without the written permission of Kronos Incorporated. All rights reserved. Copyright 2011.

Altitude, Altitude Dream, Cambridge Clock, CardSaver, Datakeeper, Datakeeper Central, eForce, Gatekeeper, Gatekeeper Central, Imagekeeper, Jobkeeper Central, Keep.Trac, Kronos, Kronos Touch ID, the Kronos logo, My Genies, PeoplePlanner, PeoplePlanner & Design, Schedule Manager & Design, ShiftLogic, ShopTrac, ShopTrac Pro, StarComm, StarPort, StarSaver, StarTimer, TeleTime, Timekeeper, Timekeeper Central, TimeMaker, Unicru, Visionware, Workforce Accruals, Workforce Central, Workforce Decisions, Workforce Express, Workforce Genie, and Workforce TeleTime are registered trademarks of Kronos Incorporated or a related company. Altitude MPP, Altitude MPPXpress, Altitude Pairing, Altitude PBS, Comm.Mgr, CommLink, DKC/Datalink, eDiagnostics, Experts at Improving the Performance of People and Business, FasTrack, Hireport, HR and Payroll Answerforce, HyperFind, Kronos 4500 Touch ID, Kronos 4500, Kronos 4510, Kronos Acquisition, Kronos e-Central, Kronos KnowledgePass, Kronos TechKnowledgy, KronosWorks, KVC OnDemand, Labor Plus, Momentum Essentials, Momentum Online, Momentum, MPPXpress, Overall Labor Effectiveness, Schedule Assistant, Smart Scheduler, Smart View, Start Quality, Start WIP, Starter Series, StartLabor, Timekeeper Decisions, Timekeeper Web, VisionPlus, Winstar Elite, WIP Plus, Workforce Absence Manager, Workforce Acquisition, Workforce Activities, Workforce Analytics, Workforce Attendance, Workforce Central Portal, Workforce Connect, Workforce Employee, Workforce ESP, Workforce Forecast Manager, Workforce HR, Workforce Leave, Workforce Manager, Workforce MobileTime, Workforce Operations Planner, Workforce Payroll, Workforce Record Manager, Workforce Recruiter, Workforce Scheduler, Workforce Smart Scheduler, Workforce Tax Filing, Workforce Timekeeper, Workforce View, and Workforce Worksheet are trademarks of Kronos Incorporated or a related company.

The source code for Equinox is available for free download at www.eclipse.org.

All other trademarks or registered trademarks used herein are the property of their respective owners and are used for identification purposes only.

When using and applying the information generated by Kronos products, customers should ensure that they comply with the applicable requirements of federal and state law, such as the Fair Labor Standards Act. Nothing in this Guide shall be construed as an assurance or guaranty that Kronos products comply with any such laws.

FCC Compliance - After testing, this equipment complies with the limits for a Class A digital device pursuant to Part 15 of FCC Rules. These limits provide reasonable protection against harmful interference when this equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instruction manual, it can cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case, the user, and not Kronos Incorporated, is required to correct the interference. In order to maintain compliance with FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in interference to radio and television reception. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: reorient or relocate the receiving antenna; increase the separation between the equipment and the receiver; connect the equipment into an outlet on a circuit different from that to which the receiver is connected; or consult the dealer or an experienced radio/TV technician for help. You may also find helpful the following booklet, prepared by the FCC: "How to Identify and Resolve Radio-TV Interference Problems." This booklet is available from the U.S. Government Printing Office, Washington D.C. 20402. FCC Notice (for U.S. Customers) - This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation. Caution: Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commissions rules.

Canadian DOC Compliance - This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil numerique respecte les limites de rayonnement de bruits radio electriques applicables aux appareils numeriques de classe A, prevues au Reglement sur le materiel brouilleur du ministere des Communications du Canada. Ce dispositif est conforme à la norme d'Industrie Canada exempts de licence RSS (s). L'opération est soumise aux deux conditions suivantes: (1) cet appareil ne peut pas provoquer d'interférences et (2) cet appareil doit accepter toute interférence, y compris les interférences qui peuvent causer un mauvais fonctionnement de l'appareil.

EN 55022 (CISPR 22) - This product is a Class A product. In a domestic environment, it may cause radio interference in which case the user may be required to take adequate measures.

RoHS Directive - Kronos InTouch

data collection devices and all optional hardware devices currently qualified to work with that device are designed in accordance with the European Union Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment ("RoHS") Directive (2002/95/EC), taking effect July 1,

2006. The RoHS directive prohibits the sale of electronic equipment containing certain hazardous substances such as lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyls ("PBB") and polybrominated diphenylethers ("PBDE") in the European Union. A program is in place to address the requirements of the RoHS Directive in respect to the various categories of electronic products.

Published by Kronos Incorporated 297 Billerica Road, Chelmsford, Massachusetts 01824-4119 USA Phone: 978-250-9800, Fax: 978-367-5900 Kronos Incorporated Global Support: 1-800-394-HELP (1-800-394-4357)

For links to information about international subsidiaries of Kronos Incorporated, go to

http://www.kronos.com

Document Revision History

Document Revision Product Version Release Date

Revision A Kronos InTouch

1.0 September 2011

Contents

Chapter 1: Before You Install the Kronos InTouch

Unpacking the Kronos InTouchTM ................................................................ 10

Standard model ..................................................................................... 10

Slim Profile model ................................................................................ 11

Notes ..................................................................................................... 12

Planning the installation ..............................................................................13

Mounting template ................................................................................ 13

Location ................................................................................................ 14

Access ................................................................................................... 14

Power source ......................................................................................... 15

Adherence to local codes ...................................................................... 15

Ethernet cables ...................................................................................... 16

Optional devices .................................................................................... 16

Required tools .............................................................................................. 17

Required Personnel ...................................................................................... 18

Configuration settings .................................................................................19

Next step ...................................................................................................... 19

Chapter 2: Installing the Standard Model Kronos InTouch

Prepare the location ..................................................................................... 22

Step 1: Determine the power source for your site ................................. 22

Step 2: Mark insertion points for the base ............................................ 24

Step 3: Install the AC outlet .................................................................. 28

Widen the badge reader slot (optional) ....................................................... 29

Remove cable access plugs ......................................................................... 32

Mount the base ............................................................................................33

Example 1: Mounting over an AC outlet: ............................................. 35

Example 2: Mounting with direct AC wiring ...................................... 36

Example 3: Mounting near an AC outlet: ............................................. 37

Contents

Route the cables ...........................................................................................38

Securing the Ethernet cable ...................................................................39

Install optional devices .................................................................................40

Install the transformer ..................................................................................41

Attach the transformer holder and transition board to the base ...................43

Attaching the transformer holder only ..................................................43

Attaching the transition board to the transformer holder ......................44

Attaching the transition board and transformer holder assembly to the base

Install additional options ..............................................................................45

Connect Ethernet cable ................................................................................46

Secure cables with the strain relief clip .......................................................49

Connect battery, transition board, and transformer cables ...........................52

Turn on the power to the device ...................................................................53

Verify that the power is on ....................................................................54

Close and lock the Kronos InTouch

..........................................................55

Tighten the strain relief clip ..................................................................55

Close the cover and tighten the screws ..................................................55

Next step ......................................................................................................57

Chapter 3: Installing the Slim Profile Kronos InTouch

Prepare the location ......................................................................................60

Step 1: Determine the power source for your site .................................60

Step 2: Mark insertion points for the base .............................................61

Widen the badge reader slot (optional) ........................................................63

Mount the base .............................................................................................66

Route the cables ...........................................................................................68

Cable routing guidelines ........................................................................69

Routing the Ethernet cable ....................................................................69

Routing the AC Wall transformer cord .................................................70

Install optional devices .................................................................................71

Secure the cables with the strain relief clip ..................................................71

Connect power and cables to the main board .............................................74

Verify that the power is on ....................................................................76

Close and lock the Kronos InTouch

..........................................................77

Tighten the strain relief clip .................................................................. 77

Close the cover and tighten the screws ................................................. 77

Next step ...................................................................................................... 79

Chapter 4: Troubleshooting Hardware and Operations

Appendix A: Removing a Series 4000 Device

Before you remove the Series 4000 device .................................................88

Use the host application software to collect data ........................................ 88

Disconnect and remove the Series 4000 device .......................................... 89

Contents

Appendix B: Opening and Disconnecting the Kronos InTouch

Step 1. Use the host application software to collect data .......................... 116

Step 2. Open the Kronos InTouch

.......................................................... 116

Step 3: Disconnect the power .................................................................... 118

Step 2: Disconnect cables from the main board ........................................ 120

Example 1: Transition board cables .................................................... 120

Example 2: Ethernet cable .................................................................. 121

Example 3: Linear imager cable ......................................................... 122

Step 3: Disconnect the finger scan device ................................................. 123

Step 4: Store the front cover in a protected area ....................................... 125

Step 5: Disconnect battery, transformer, and transition board .................. 125

Step 6: Disconnect external readers .......................................................... 127

Step 7: Remove transformer holder and transition board .......................... 128

Index

Kronos InTouch

Installation Guide 7

Contents

Chapter 1

Before You Install the Kronos InTouch

This chapter contains the following sections:

“Unpacking the Kronos InTouch

•

• “Planning the installation” on page 13

• “Required tools” on page 17

• “Configuration settings” on page 19

• “Next step” on page 19

” on page 10

Chapter 1 Before You Install the Kronos InTouch

Unpacking the Kronos InTouch

Standard model

Slim Profile model

Unpacking the Kronos InTouch

Kronos InTouchTM Installation Guide 11

Chapter 1 Before You Install the Kronos InTouch

Notes

• The contents of your kit may vary depending on the model and the options ordered for your site. For example, the type of transformer and the length of its power cord may vary depending on the model and your locale.

• Do not remove the cover assembly from its anti-static packaging until you are ready to install the Kronos InTouch

• A separate plastic bag contains items such as the following:

– Power cord strain relief clip

– Ethernet cord strain relief clip

– Mounting screws

– Plastic anchors for dry wall installation

– A security wrench (for the three torx crews on the enclosure)

–Badges

• Save the paper mounting template and any other printed documents.

Caution: To avoid damaging the main board, always wear an anti-static wrist

strap when touching the main board of the Kronos InTouch

in any way,

including connecting and disconnecting wires.

Planning the installation

This section describes how to prepare your site for the installation of the Kronos

InTouch

Mounting template

The Kronos InTouchTM kit includes a paper mounting template that you will use to mark the wall with the following measurements and indicators:

• Where to screw the base cover into the wall

• Where the AC outlet must be located

• Where cables must exit the wall into the Kronos InTouch

• Where cables enter the device from the bottom

Planning the installation

Review the following sections to determine how you will use that template to install the Standard or Slim Profile model Kronos InTouch

Kronos InTouch

at your site.

Installation Guide 13

Chapter 1 Before You Install the Kronos InTouch

Location

• The Kronos InTouchTM is designed for mounting on walls in typical office and indoor manufacturing environments. Recommended wall surfaces are drywall (sheetrock) and wood.

• Install the Kronos InTouch

direct sunlight or other high-intensity lighting that could make the screen difficult to read.

• Ensure that the location for the Kronos InTouch temperature and humidity ranges:

– Temperature ranges:

Operating: 0 to 40 degrees Celsius (32 to 104 degrees Fahrenheit) Storage: -20 to +70 degrees Celsius (4 to 158 degrees Fahrenheit)

– Humidity range (operating and storage): 10% to 95% non-condensing

Access

in an area where the screen is not exposed to

falls within the following

• New location — To provide optimal access to the Kronos InTouchTM for the widest range of users, Kronos recommends that the top two mounting screws be no higher than 54 and 7/8 inches (1.4 meters) above the floor.

• Existing location — If you are replacing an existing Kronos Series 4000 device, you can use the same location (54 and 3/8 inches [1.4 meters] above the floor) as long as it otherwise conforms to the guidelines and specifications described in this chapter.

(To remove an installed Kronos Series 4000 device, see

Appendix A,

“Removing a Series 4000 Device,” on page 87.)

• ADA (Americans with Disabilities Act) compliance:

– The 54 and 7/8 inch height specification (1.4 meters) ensures that no part

of the Kronos InTouch

that personnel will physically use (badge reader,

keypad) will be higher than the limit set by the ADA.

– Devices mounted on a wall must not protrude more than 4 inches (10 cm)

from the wall. You must mount the Kronos InTouch

directly to the wall.

– If you are in doubt about any regulations, Kronos recommends that you

Power source

The AC power source must be grounded 100 to 240 VAC, 50/60Hz input voltage. There are several power options, depending on the model (Standard or Slim Profile) and the configuration required for your site:

• Standard model — Uses standard AC power from an internal or external

source. It includes an integrated, autosensing, AC power transformer that supports an IEC C13 external power cord connection. This type of connection allows the use of compatible international power cords.

Choose from the following power supply methods:

– Mounting over an AC outlet (recommended)

– Mounting with direct AC wiring

– Mounting near an AC outlet

• Slim Profile model — Choose from the following power supply methods:

Planning the installation

check the current ADA requirements.

– Using a power-over-Ethernet cable

– Mounting near an external AC outlet

Adherence to local codes

Installation of the Kronos InTouchTM, including all electrical wiring, must comply with all applicable national, federal, state, and local safety codes and standards.

Kronos InTouch

Installation Guide 15

Chapter 1 Before You Install the Kronos InTouch

Ethernet cables

• Location — Plan to install the Kronos InTouchTM in a location that allows an easy and secure connection to an external network (for example, using the Ethernet cable).

• Ethernet requirements and specifications:

– Your network must comply with the IEEE 802.3AF standard.

– The Kronos InTouch

supports 10BASE-T or 100BASE-T Ethernet

communication and autosensing between 10Mbit and 100Mbit.

– Ethernet communication requires an RJ-45, 8-wire connection, and must

meet all other wiring code specifications.

• All cables must be in place before installing the Kronos InTouch

Optional devices

If you plan to connect certain optional devices to the Kronos InTouchTM, note the following considerations

• Some optional devices (remote readers, for example) must be mounted within a certain number of feet (or meters) of the Kronos InTouch

• Some optional devices (for example, the finger scanning option) have components or cables that must be attached to the Kronos InTouch

before

that device is completely assembled.

Review the instructions in this guide and in the documents that accompany each optional device.

Required tools

In addition to the security wrench that is included with the kit, you will need the following tools

Required tools

Note:

• Because of the small size of certain screws, Kronos recommends that you use

• The wire cutters should be small as well. For example, a 5-in. flush cutter or a

Kronos InTouch

small screwdrivers (number 1 or 2) with magnetic tips.

circuit board cutter.

Installation Guide 17

Chapter 1 Before You Install the Kronos InTouch

Required Personnel

Depending on the Kronos InTouchTM model that you purchased and the implementation planned for your site, you will need the following personnel:

• A licensed electrician to install or move AC outlets and power cables

• A qualified person to run Ethernet cable

• One or more qualified installers to assemble the device and mount it on the wall (a second person may be necessary to hold the front cover while the other person attaches components to the front and back covers)

• A network administrator or similarly qualified individual to configure device settings on the Kronos InTouch Workforce Central software is installed

and on the server where the supporting

Configuration settings

After you power up the Kronos InTouchTM, a network administrator or similarly qualified individual must configure the settings for that device. Those settings must match the information that the administrator entered on the server using the device management software.

The device management system administrator’s guide, Kronos InTouch Guide, and the release notes have all the necessary information.

Next step

Depending on the Kronos InTouchTM model purchased for your site, go to one of the following chapters to install that device:

Chapter 2, “Installing the Standard Model Kronos InTouch

•

• Chapter 3, “Installing the Slim Profile Kronos InTouch

Configuration settings

User’s

,” on page 21

,” on page 59

Kronos InTouch

Installation Guide 19

Chapter 1 Before You Install the Kronos InTouch

Chapter 2

Installing the Standard Model Kronos InTouch

This chapter contains the following sections:

“Prepare the location” on page 22

•

• “Widen the badge reader slot (optional)” on page 29

• “Remove cable access plugs” on page 32

• “Mount the base” on page 33

• “Route the cables” on page 38

• “Install optional devices” on page 40

• “Install the transformer” on page 41

• “Attach the transformer holder and transition board to the base” on page 43

• “Install additional options” on page 45

• “Connect Ethernet cable” on page 46

• “Secure cables with the strain relief clip” on page 49

• “Connect battery, transition board, and transformer cables” on page 52

• “Turn on the power to the device” on page 53

• “Close and lock the Kronos InTouch

Note: If you purchased the Slim Profile Kronos InTouchTM model, go to Chapter

3, “Installing the Slim Profile Kronos InTouchTM,” on page 59.

” on page 55

Chapter 2 Installing the Standard Model Kronos InTouch

Prepare the location

Before you install the Standard model Kronos InTouchTM, complete these steps:

“Step 1: Determine the power source for your site” on page 22

•

• “Step 2: Mark insertion points for the base” on page 24

• “Step 3: Install the AC outlet” on page 28

Step 1: Determine the power source for your site

Before you start the installation, plan with your electrician (if required for the AC outlet option that you choose) how the Kronos InTouch outlets at your site.

Choose from the following options and review the associated cautions.

AC outlet options

• Install over an AC outlet (recommended) — If you are replacing a Series 4000 device with the Kronos InTouch can use the existing AC outlet.

and are using the same location, you

will connect to AC

If the installation is at a new location, you will need to install the AC outlet (requires a licensed electrician) in the location that you mark on the wall with the mounting template (described in “Step 2: Mark insertion points for the

base” on page 24).

• Install with the internal direct wiring option — You install this separately orderable option during the Kronos InTouch

installation procedure. “Step 2:

Mark insertion points for the base” on page 24 describes how to mark the

entry point for the power line. You then run the AC power line externally

through conduit into the Kronos InTouch

(requires a licensed electrician).

• Install near an AC outlet

– Use this method if you cannot install the Kronos InTouch

over an AC

outlet or cannot use the internal direct wiring option.

Prepare the location

– Select a location where the distance from the power cable hole at the

bottom of the Kronos InTouch

is not more than 5 feet (1.5 meters) from

the AC outlet.

Note: Installing the device near an AC outlet does not protect against the AC power cord from being deliberately or inadvertently unplugged from the outlet.

Cautions

• A licensed electrician must install the AC outlet and associated wiring before

you install the Kronos InTouch

• The AC line that supplies power to the Kronos InTouch

must be equipped

with an appropriate disconnect device (proper fuse or circuit breaker).

• Do not connect the Kronos InTouch

power line to circuits that are being used for electrical devices that draw large amounts of power, such as air conditioning units, electrical motors, and compressors.

• Avoid running a communications cable near devices that interfere with data transmission.

Kronos InTouch

Installation Guide 23

Chapter 2 Installing the Standard Model Kronos InTouch

Step 2: Mark insertion points for the base

To mark areas on the wall where you will install the device, use the mounting template or the base of the device.

Using the mounting template

The mounting template is printed on a sheet of paper that is included with your

Kronos InTouch plan to install the Kronos InTouch

Note that you use the same template for both models: the two large holes in the middle are for the Slim Profile model and the two large holes on the right are for the Standard model.

kit. Use that template to mark the areas of the wall where you

Using the base of the device as the template

You can also use the base of the Kronos InTouch however, that if you plan to install the device over the AC outlet, first remove the plastic knockout plate from the base of the Kronos InTouch base to fit over the outlet as you hold the base against the wall.

1. Use a small wire cutters to cut the plastic tabs that anchor the knockout:

Prepare the location

as the template. Note,

. This will allow the

2. Remove the plate:

Kronos InTouch

Installation Guide 25

Chapter 2 Installing the Standard Model Kronos InTouch

Marking the wall

1. Tape the mounting template (or position the base) at the optimal height and

location for the Kronos InTouch

– The top mounting screws must be 51 and 1/2 inches (1.3 meters) above

the floor, for ADA compliance.

– Use a level to ensure that the top of the template is horizontal to the floor.

Note: If you are replacing a Series 4000 device, you can install the Kronos InTouch

on the same area of the wall but you cannot use the same screw

holes.

2. If installing over an AC outlet (Standard model only), mark the location for the installation of that outlet. (If you are replacing a Series 4000 device that was previously mounted over an AC outlet, you can use that same outlet for

the Kronos InTouch

3. Mark the location of the mounting screw holes, as follows

– Installing over an AC outlet: Mark the two top screws to the right of the

knockout plate and the single screw in the bottom middle. (See the illustration in

“Example 1: Mounting over an AC outlet:” on page 35.)

– Installing near an AC outlet: Mark the top screw that is on the far left (on

the knockout plate), the top screw on the far right, and the single screw in the bottom middle. (See the illustration in “Example 3: Mounting near an

AC outlet:” on page 37.)

– Installing with direct AC wiring: Mark the top screw that is on the far left

(on the knockout plate), the top screw on the far right, and the single screw in the bottom middle. (See the illustration in “Example 2:

Mounting with direct AC wiring” on page 36.)

4. If you plan to run an AC power line externally through conduit to the internal direct wired option inside the Kronos InTouch

, mark the point of entry into the bottom left hole of the base, as indicated on the template. (See the illustration in “Example 2: Mounting with direct AC wiring” on page 36.)

5. If you plan to run an Ethernet cable or cable from a remote reader through the wall to enter the Kronos InTouch

from the back or through the bottom, use

Prepare the location

the template to mark the point of entry. (See the illustrations in “Securing the

Ethernet cable” on page 39.)

6. If you are installing the Kronos InTouch

near an AC outlet, be sure the

outlet is within 5 feet (1.5 meters) of the template.

7. After you finish marking all entry points, screw holes, etc., remove the

mounting template (or base) from the wall.

Kronos InTouch

Installation Guide 27

Chapter 2 Installing the Standard Model Kronos InTouch

Step 3: Install the AC outlet

If you plan to install near an existing AC outlet, skip this step.

• To install over an AC outlet:

a. Be sure you have prepared the location and reviewed the cautions

described in

22.

b. Use a licensed electrician to install the AC outlet at the location that you

marked on the wall in “Step 2: Mark insertion points for the base” on page

24.

• To install with the internal direct wiring option, use a licensed electrician to run the power line (CL-2 code or higher) through conduit up to the point of entry that you marked on the wall in “Step 2: Mark insertion points for the

base” on page 24.

Warning: Do not turn on the power for the direct wiring option until until you are directed to do so in this guide or in the installation guide for that option kit.

“Step 1: Determine the power source for your site” on page

Widen the badge reader slot (optional)

If the badges that you will use with the Kronos InTouchTM are more than 0.05 in (1.27 mm) thick, you need to install two spacers in the badge reader (card or mag) to accommodate the badges. The spacers are molded into the base of the Kronos

InTouch

1. Use a wire cutters to remove the spacers from the base.

Kronos InTouch

Installation Guide 29

Chapter 2 Installing the Standard Model Kronos InTouch

2. On the inside of the front cover, use a Phillips screwdriver to loosen the two screws that hold the badge reader cover in place.

3. Remove the badge cover.

Widen the badge reader slot (optional)

4. Press the two spacers onto the tops of the two channels that hold the screws.

5. Insert the reader cover back onto the base. Tighten the screws on the reader

cover.

Kronos InTouch

Installation Guide 31

Chapter 2 Installing the Standard Model Kronos InTouch

Remove cable access plugs

The base of the Kronos InTouchTM has two cable access holes in the top right of the base and two holes at the bottom of the base. Remove the plastic plug from each hole through which you plan to run cable

Note: To install with the direct AC wiring option, you must use the bottom hole on the left side of the base (right side in the view from the back in the illustration above). See

“Example 2: Mounting with direct AC wiring” on page 36. Use the

other holes to run other cables.

Mount the base

After you prepare the location, drill holes at the locations on the wall that you marked with the template. Then, mount the base of the Kronos InTouch wall:

1. To install the device over an AC outlet, remove the knockout plate (if it has

not already been removed)).

Mount the base

to the

2. Using the two large holes on the right that you marked on the wall from the

Kronos InTouch

mounting template or the base, use a 3/8 inch drill bit to drill holes into the wall at those marked locations. Those holes will be used to run the Ethernet cable, the cable from a remote reader, and any other cables that you plan to run through the wall in to the base of the Kronos InTouch

Installation Guide 33

Chapter 2 Installing the Standard Model Kronos InTouch

3. To mount the base on wood:

a. Drill pilot holes for the top two mounting screws and the bottom

mounting screw. See examples on

b. Use a drill or screwdriver to drive the top two mounting screws and the

bottom middle screw (supplied with the Kronos InTouch leaving 1/4 inch (6 mm) between the head of the screw and the wall.

To mount the base on drywall:

a. Use a 9/32 inch drill bit (7.1 mm) to drill holes for the three wall anchors

(included with the kit). See examples on page 35, page 36, amd page 37.

b. Install a wall anchor in each screw hole. Push or tap the wall anchors until

they are flush against the wall.

c. Install the top two screws and the bottom middle screw, leaving 1/4 inch

(6 mm) between the head of the screw and the wall.

4. Align the top two screw holes and bottom middle screw hole in the base with the screws in the wall, and gently set the base in position.

5. Tighten the top two screws and bottom middle screw so that they are flush against the base.

page 35, page 36, amd page 37.

) into the wall,

Note: Do not tighten the screws excessively. If the wall surface is not smooth, you may crack the base.

Example 1: Mounting over an AC outlet:

Mount the base

Note: The sample illustrations in this chapter for installing other components and options show the Kronos InTouch the procedures note alternative steps, as necessary, if you are using the internal direct AC wiring option or mounting the Kronos InTouchTM near a wall outlet.

Kronos InTouch

installed directly over an AC outlet. However,

Installation Guide 35

Chapter 2 Installing the Standard Model Kronos InTouch

Example 2: Mounting with direct AC wiring

Example 3: Mounting near an AC outlet:

Mount the base

Kronos InTouch

Installation Guide 37

Chapter 2 Installing the Standard Model Kronos InTouch

Route the cables

Follow these guidelines as you route specific cables, along with AC power cord, through the points of entry into the base of the Kronos InTouch

• Ethernet — Route the cable through the back wall into the base or through the hole at the bottom of the base

• Remote readers — If you purchased a remote bar coder reader, remote proximity reader, or a corresponding upgrade, you must run those cables through the wall or along the wall into the base of the Kronos InTouch the installation guides for those options.

Note: You must route these cables into the base before you attach the plastic transformer holder or transition board to the base. Otherwise, you may not have clear access to the cables when you need to connect them to the main board or transition board of the Kronos InTouchTM.

Approximate Amount of Slack After Point

Point of Entry

of Entry

. For example:

. See

Through the wall into the back of the Kronos InTouch

base

Through the bottom of the Kronos InTouch

base

• Ethernet cable: 16 in. (40.6 cm) of slack after the point of entry into the Kronos InTouch

• Remote reader cable: 23 inches (58.4 cm)

• AC wall transformer cord: 12 in. (30.5 cm)

• Ethernet cable: 6–12 in. (15.2–30.5 cm), depending on which hole is used

• Internal AC power line: TBS

• Remote reader cable: 10 inches (25.4 cm)

Securing the Ethernet cable

The following illustrations show how to secure the Ethernet cable in the channels of the Standard base. Avoid excessive bending or crimping of the cable

Ethernet cable routed through the wall

Route the cables

Ethernet cable routed through the bottom of the base

Kronos InTouch

Installation Guide 39

Chapter 2 Installing the Standard Model Kronos InTouch

Install optional devices

If you purchased optional devices that require you to install components inside the base, install them now and then go to the next section of this guide,

transformer.”

For example:

• Internal Direct AC Wiring Option — Refer to the instructions that you received with the option kit.

Warning: Before you begin the internal direct wiring installation, be sure that power to the AC line is shut off.

• Backup Battery Option — Refer to the instructions that you received with the option kit.

“Install the

Install the transformer

After installing the optional devices in the base, install the transformer:

1. Plug the power cord into the top of the transformer.

– Use the supplied 12-inch (30.48 cm) cord if you mounted the Kronos

InTouch option.

– Use the 6-foot (1.8 meters) cord if you are using an external AC outlet.

– Hold the transformer so that the power cord that you just plugged in is at

the top and the non-labeled side of the transformer is facing you.

over an AC outlet or are using the internal direct AC wiring

Install the transformer

Note: The type of transformer and length of the cord may vary depending on your locale and which configuration was ordered for your site.

Kronos InTouch

Installation Guide 41

Chapter 2 Installing the Standard Model Kronos InTouch

2. Position the transformer as shown (battery pack also shown):

Warning: Do not plug in the transformer or battery until you are directed to do so.

Attach the transformer holder and transition board to the base

Attach the transformer holder and transition board to the base. (The transition board is an option that you must install when installing other options such as remote readers or the backup battery.)

Note that you may find it easier to attach the transition board to the transformer holder first and then attach that assembly to the base. The following illustrations show both methods.

Attaching the transformer holder only

Use the supplied screws to attach the plastic holder to the base

Kronos InTouch

Installation Guide 43

Chapter 2 Installing the Standard Model Kronos InTouch

Attaching the transition board to the transformer holder

Use the supplied screws to attach the transition board to the plastic transformer holder.

Install additional options

Attaching the transition board and transformer holder assembly to the base

Use the supplied screws for the transformer holder to attach the transition board and holder assembly to the base of the Kronos InTouch

Install additional options

If you purchased optional devices such as the following, install them now and then return to this guide to resume the installation.:

• Remote bar code or proximity readers (you should have already run the cables

into the base by this stage of the installation)

• Linear imager

• Finger scanning device

Refer to the instructions that you received with each option.

Kronos InTouch

Installation Guide 45

Chapter 2 Installing the Standard Model Kronos InTouch

Connect Ethernet cable

1. Plug the cable into the Ethernet port to connect the Kronos InTouchTM to the local area network. (Note that the cable can also be routed through either of the bottom holes in the base.).

2. Attach the Ethernet strain relief clip.

a. Insert screw and clip as shown. Do not fully tighten the screw

Connect Ethernet cable

Kronos InTouch

b. Swivel the clip over the Ethernet cable.

Installation Guide 47

Chapter 2 Installing the Standard Model Kronos InTouch

c. Tighten both screws.

Secure cables with the strain relief clip

Use the strain relief clips to secure any cables (for example, power cord and Ethernet) that come up through the bottom of the Kronos InTouch clip, see the following series of diagrams. You can use the clips to secure cables in both bottom holes.

1. Put the clip around the cable and then run the cable through the hole in the

base.

. To install the

Kronos InTouch

Installation Guide 49

Chapter 2 Installing the Standard Model Kronos InTouch

2. Close the top and bottom halves of the clip together and then insert that assembly through the hole in the base.

Secure cables with the strain relief clip

3. Push the clip assembly through hole in the base.

Important: Do not tighten the clip. Wait until you have verified that the

device is on and that all components that are connected to those cables are working correctly.

Kronos InTouch

Installation Guide 51

Chapter 2 Installing the Standard Model Kronos InTouch

Connect battery, transition board, and transformer cables

• Backup battery — Plug the cable into the 6-pin connector on the main board.

• Transformer — Plug the ribbon power cable into the 4-pin connector (J1) on the main board.

• Transition board

– Connect the power (ribbon) cable from the 3-pin connector on the

transition board to the 3-pin connector on the main board.

– Connect the data transmission cable from the mini-USB port on the

transition board to the standard USB port on the main board.

Turn on the power to the device

1. Depending on your configuration:

– Turn on the power to the internal direct wire component

– Plug the external wall transformer into the AC outlet

– Plug the transformer cord into the AC outlet over which the base is

mounted. For example:

Turn on the power to the device

2. Close the cover of the Kronos InTouch

Note: When the Kronos InTouchTM is first powered on and running, the optional backup battery is not yet charged. It takes approximately 24 hours for the battery to fully charge.

Kronos InTouch

enough so that you can view the

display screen as the device initializes.

Installation Guide 53

Chapter 2 Installing the Standard Model Kronos InTouch

Verify that the power is on

A red light inside the Kronos InTouchTM indicates that the power is on. If that light is not on, check the power connections.

After you turn on the power, the Kronos InTouch internal diagnostics. When the initialization finishes, the system displays the time and date on the touch screen. If the screen does not display the time and date, check all your connections and then contact your product representative if necessary.

When the Kronos InTouch

Kronos InTouch

” on page 55.

has successfully initialized, go to “Close and lock the

initializes and performs

Close and lock the Kronos InTouch

When the Kronos InTouchTM is powered on and operating, you can then tighten the strain relief clip, close the front cover, and then lock the assembly.

Tighten the strain relief clip

Adjust the slack in the cables as necessary and then tighten the strain relief clip that you previously inserted through the bottom hole of the base.

Close the cover and tighten the screws

1. Close the front cover onto the back clover. Do not close it on any of the cables

inside the Kronos InTouch

. Do not force the cover when closing it.

Kronos InTouchTM Installation Guide 55

Chapter 2 Installing the Standard Model Kronos InTouch

2. Use the security wrench to tighten the top screw and then the two screws on the sides.

Next step

To configure the Kronos InTouchTM for your site, the network administrator or similarly qualified individual configures device settings on the host server and then on the Kronos InTouch information:

• The device management system administrator’s guide

•The Kronos InTouch

. The following documents provide that

User’s Guide

Next step

Kronos InTouch

Installation Guide 57

Chapter 2 Installing the Standard Model Kronos InTouch

Chapter 3

Installing the Slim Profile Kronos InTouch

This chapter contains the following sections:

“Prepare the location” on page 60

•

• “Widen the badge reader slot (optional)” on page 63

• “Mount the base” on page 66

• “Route the cables” on page 68

• “Install optional devices” on page 71

• “Secure the cables with the strain relief clip” on page 71

• “Connect power and cables to the main board” on page 74

• “Close and lock the Kronos InTouch

Note: If you purchased the Standard Kronos InTouchTM model, go to Chapter 2,

“Installing the Standard Model Kronos InTouchTM,” on page 21.

” on page 77

Chapter 3 Installing the Slim Profile Kronos InTouch

Prepare the location

Before you install the Kronos InTouchTM, complete these steps:

“Step 1: Determine the power source for your site” on page 60

•

• “Step 2: Mark insertion points for the base” on page 61

Step 1: Determine the power source for your site

Before you start the installation, plan how the Kronos InTouchTM will connect to a power source at your site.

Power options

• Install using a power-over-Ethernet cable for power.

• Install near an AC outlet and use the wall transformer connection for power.

Cautions and notes

• Select a location where the distance from the power cable hole at the bottom of the Kronos InTouch outlet. Install an outlet if necessary.

• The AC line that supplies power to the Kronos InTouch with an appropriate disconnect device (proper fuse or circuit breaker).

• Do not connect the Kronos InTouch used for electrical devices that draw large amounts of power, such as air conditioning units, electrical motors, and compressors.

is not more than 5 feet (1.5 meters) from the AC

power line to circuits that are being

must be equipped

• Avoid running communications cable near devices that interfere with data transmission.

Step 2: Mark insertion points for the base

To mark areas on the wall where you will install the device, use the mounting template or the base of the device

Using the mounting template

The mounting template is printed on a sheet of paper that is included with your

Kronos InTouch plan to install the Kronos InTouch template.)

Note that you use the same template for both models: the two large holes in the middle are for the Slim Profile model and the two large holes on the right are for the Standard model.

kit. Use that template to mark the areas of the wall where you

. (You can also use the base itself as the

Prepare the location

1. Tape the mounting template (or position the base) at the optimal height and

Kronos InTouch

location for the Kronos InTouch

– The top mounting screws must be 51 and 1/2 inches (1.3 meters) above

the floor, for ADA compliance.

– Use a level to ensure that the top of the template is horizontal to the floor.

Installation Guide 61

Chapter 3 Installing the Slim Profile Kronos InTouch

Note: If you are replacing a Series 4000 device, you can install the Kronos

InTouch

on the same area of the wall but you cannot use the same screw

holes.

2. Mark the location of the mounting screw holes: Mark the top screw that is on the far left, the top screw on the far right, and the single screw in the bottom middle. (See the illustration in

“Mount the base” on page 66.)

3. If you plan to run an Ethernet cable through the wall to enter the Kronos InTouch

from the back or through the bottom, use the template to mark the

point of entry. (See the illustrations in “Routing the Ethernet cable” on page

69.)

4. If you are installing the Kronos InTouch outlet is within 5 feet of the template. (See the illustration in “Cable routing

guidelines” on page 69.)

5. After you finish marking all entry points, screw holes, etc., remove the mounting template (or base) from the wall.

near an AC outlet, be sure the

Widen the badge reader slot (optional)

If the badges that you will use with the Kronos InTouchTM are more than 0.05 in (1.27 mm) thick, you need to install two spacers in the badge reader (card or magnetic) to accommodate the badges. The spacers are molded into the base of the device.

1. Use a wire cutters to remove the spacers from the base.

Kronos InTouch

Installation Guide 63

Chapter 3 Installing the Slim Profile Kronos InTouch

2. On the inside of the front cover, use a Phillips screwdriver to loosen the two screws that hold the badge reader cover in place.

3. Remove the badge cover.

Widen the badge reader slot (optional)

4. Press the two spacers onto the tops of the two channels that hold the screws.

5. Insert the reader cover back onto the base.Tighten the screws on the reader

cover.

Kronos InTouch

Installation Guide 65

Chapter 3 Installing the Slim Profile Kronos InTouch

Mount the base

After you prepare the location, mount the base of the Kronos InTouchTM to the wall as follows:

1. To mount the base on wood:

a. Drill pilot holes for the top two mounting screws and the bottom

mounting screw.

b. Use a drill or screwdriver to drive the top two mounting screws and the

bottom middle screw (supplied with the Kronos InTouch leaving 1/4 inch (6 mm) between the head of the screw and the wall.

To mount the base on drywall:

a. Use a 9/32 inch drill bit (7.1 mm) to drill holes for the three wall anchors.

b. Install a wall anchor in each screw hole. Push or tap the wall anchors until

they are flush against the wall.

c. Install the top two screws and the bottom middle screw, leaving 1/4 inch

(6 mm) between the head of the screw and the wall.

) into the wall,

Mount the base

2. Align the top two screw holes and bottom middle screw hole in the base of the

Kronos InTouch

with the screws in the wall, and gently set the base in

position.

3. Tighten the top two screws and bottom middle screw so that they are flush

Kronos InTouch

against the base of the Kronos InTouch

Note: Do not tighten the screws excessively. If the wall surface is not smooth, you may crack the base.

Installation Guide 67

Chapter 3 Installing the Slim Profile Kronos InTouch

Route the cables

The base of the Kronos InTouchTM has two cable access holes centered near the bottom of the base and one hole at the bottom of the base. Remove the plastic plug from the bottom hole if you plan to run cable through the bottom of the unit.

Cable routing guidelines

Follow these guidelines as you route the Ethernet cable or AC wall transformer cord through the point of entry into the Kronos InTouch

Point of Entry

Route the cables

Approximate Amount of Slack After Point of Entry

Through the wall into the back of the Kronos InTouch

base

Through the bottom of the Kronos InTouch

base

Through the top hole of the optional keypad that is attached to the bottom of the Kronos

InTouch

base

Routing the Ethernet cable

Run the Ethernet cable through the base. For example:

• Ethernet cable: 10 inches (25.4 cm)

• AC wall transformer cord: 12 inches (30.5 cm)

• Ethernet cable: 6 inches (15.2 cm)

• AC wall transformer cord: 18 inches (45.7 cm)

• Ethernet cable: 12 inches (30.5 cm)

Warning: If the Ethernet cable is also the source of power for the device, do not plug it into the main board until you are directed to do so.

Kronos InTouch

Installation Guide 69

Chapter 3 Installing the Slim Profile Kronos InTouch

Routing the AC Wall transformer cord

Note that the base must be within 5 feet of the outlet.

Install optional devices

If you purchased an optional devices that require access to the Kronos InTouch before it is assembled and secured, install them now and then return to the next section of this guide.

For example, if you purchased a finger scan kit, refer to the instructions that you received with the option kit and install it now.

Secure the cables with the strain relief clip

Use the strain relief clip to secure any cables (power cord or power-over-Ethernet) that come up through the bottom hole of the Kronos InTouch see the following series of diagrams.

1. Put the clip around the cable and then run the cable through the hole in the

base.

. To install the clip,

Kronos InTouch

Installation Guide 71

Chapter 3 Installing the Slim Profile Kronos InTouch

2. Close the top and bottom halves of the clip together and then insert that assembly through the hole in the base.

Secure the cables with the strain relief clip

3. Push the clip assembly through hole in the base

Important: Do not tighten the clip. Wait until you have plugged all cables into the main board, verified that the device is on, and adjusted the slack

Kronos InTouch

Installation Guide 73

Chapter 3 Installing the Slim Profile Kronos InTouch

Connect power and cables to the main board

The following illustration shows the Ethernet cable and external wall transformer cable connected to the main board.

If the Ethernet cable is the source of the power, you do not need the external wall transformer cable.

1. Connect the Ethernet cable to the main board. If you are using power-overEthernet cable, the unit will turn on.

2. Attach the Ethernet strain relief clip.

Connect power and cables to the main board

a. Insert screw and clip as shown. Do not fully tighten the screw

b. Swivel the clip over the Ethernet cable.

Kronos InTouch

Installation Guide 75

Chapter 3 Installing the Slim Profile Kronos InTouch

c. Tighten both screws.

3. If the external wall transformer is the source of power, plug that power cable into the AC outlet and into the main board.

4. Close the cover of the Kronos InTouch display screen as the device initializes.

enough so that you can view the

Verify that the power is on

A red light inside the Kronos InTouchTM indicates that the power is on. If that light is not on, check the power connections.

When the Kronos InTouch

Kronos InTouch

” on page 77.

initializes and performs

has successfully initialized, go to “Close and lock the

Close and lock the Kronos InTouch

When the Kronos InTouchTM is powered on and operating, you can then tighten the strain relief clip, close the front cover, and then lock the assembly.

Tighten the strain relief clip

Adjust the slack in the cables as necessary and then tighten the strain relief clip that you previously inserted through the bottom hole of the base.

Close the cover and tighten the screws

1. Close the front cover onto the back clover. Do not close it on any of the cables

inside the Kronos InTouch

. Do not force the cover when closing it.

Kronos InTouchTM Installation Guide 77

Chapter 3 Installing the Slim Profile Kronos InTouch

2. Use the security wrench to tighten the top screw and then the two screws on the sides.

Next step

To configure the Kronos InTouchTM for your site, the network administrator or similarly qualified individual configures device settings on the host server and then on the Kronos InTouch information:

• The device management system administrator’s guide

•The Kronos InTouch

. The following documents provide that

User’s Guide

Next step

Kronos InTouch

Installation Guide 79

Chapter 3 Installing the Slim Profile Kronos InTouch

Troubleshooting Hardware and Operations

This chapter presents instructions for troubleshooting and resolving issues related

to installing the Kronos InTouch

Symptom Probable Causes Corrective Action

, the

The Kronos InTouch

does

not power up.

If the Kronos InTouch is powered using standard AC power cable, the transformer is

not properly plugged in to the main board of the Kronos InTouch AC outlet, or both.

If the Kronos InTouch is powered using Ethernet cable, the

network may be down, or connections to and from the Power-overEthernet module may not be secure.

and ensuring that it is operating correctly.

If the Kronos InTouch power cable:

Check the connections to the main board and the AC outlet.

Important: If the power cord is not plugged into the AC outlet, do not plug it in until you ensure that the transformer is properly connected to the main board.

If the Kronos InTouch

• Ensure that the network is running.

• Ensure that the backup battery and network Ethernet cable are connected to the main board of the Kronos InTouch

Chapter 4

is powered using a standard AC

is powered using Ethernet cable:

Chapter 4 Troubleshooting Hardware and Operations

Symptom Probable Causes Corrective Action

The power LED is turned on, but nothing appears on the screen.

If the Kronos InTouch is powered using a standard AC power cable, the AC line is not

live or is supplying improper voltage.

If the Kronos InTouch is powered using Ethernet cable, there is a

issue with the network.

Measure voltage at the AC outlet and, if necessary, locate another power source.

Note: When the Kronos InTouch amber and the screen is blank for 1-2 minutes. If the screen remains blank, then there might be a problem and you can take the corrective action.

• Check the Ethernet connection at the Kronos InTouch

, and all other network connections.

• Ensure that the network is supplied with an IEEE

802.3AF compliant power source.

starts up, the LED is

Symptom Probable Causes Corrective Action

Kronos

InTouch

fails to

read badges.

The badge is unreadable or does not meet the required badge specification.

The bar code on the badge is worn or scraped off.

You did not configure

the Kronos InTouch

to read the symbology that your badges use.

The Kronos InTouch

is not enabled for the correct badge reader type or company ID code (if you are using a code).

The badge reader may not be working correctly.

1. Inspect the badge for cleanliness.

2. Clean the badge and badge reader.

Replace the badge.

1. Access Maintenance mode at the Kronos InTouch

2. Access the Symbology settings.

3. Turn on the appropriate symbology.

Correct the badge reader and company ID code settings. If the host application is Workforce Timekeeper, use the

Kronos InTouch

device management software associated with the version of the application; if your host application is Timekeeper Central, use Configuration Manager.

Run the Badge Test test at the Kronos InTouch

1. Access Maintenance mode at the Kronos InTouch

2. Tap the Test button on the touch screen.

3. Select Badge from the list of options.

4. Follow the prompts to conduct the test and note the

result. If the test does not indicate the issue, run a Reader Report as follows:

1. Access Maintenance mode at the Kronos InTouch

2. Tap the Reports button and scroll down to Readers. Note the report results and contact your Service Representative for assistance.

Kronos InTouchTM Installation Guide 83

Chapter 4 Troubleshooting Hardware and Operations

Symptom Probable Causes Corrective Action

Communication fails.

Communication settings are incorrect either at

the Kronos InTouch

the host PC.

1. Access Maintenance mode.

2. Click Communication Settings.

3. Check and, if necessary, correct the Device ID and IP Address. These settings must match the settings

entered for the Kronos InTouch

in the device

management software.

4. Check the Gateway, Subnet Mask, and DNS IP Address settings. Ensure that the IP address is appropriate for the Subnet Mask and Gateway settings.

5. If DNS is enabled, ensure that the DNS server is running.

6. If the Comm Mode prompt is set to Device Initiated, also ensure that the following prompts are set correctly: Primary Server, Primary Server Port, Primary Server Instance ID Important: These settings must match the corresponding settings in the Kronos InTouch

configuration (Device Manager Setup > Devices) for

the Kronos InTouch

If the password feature is enabled in Device Manager

for the Kronos InTouch Manager and at the Kronos InTouch

, the password set in Device

(Primary Server

Password, Verify Password) must match.

If the password feature is disabled, a password must

still be entered at the Kronos InTouch

. Any

combination of 6 to 10 digits is valid.

If you still cannot determine the problem, run the Communications Test (in Maintenance mode).

Symptom Probable Causes Corrective Action

Communication fails (continued).

Communications cabling is connected incorrectly.

Ensure that all communications cables are routed correctly and connected properly. If the connections are secure, determine whether the cable is defective by doing the following:

• Check to see if the green communications LED inside

the Kronos InTouch unlock and open the cover of the Kronos InTouch

is lit. Use the security wrench to

• Check to see if the green link light on the hub to which

the Kronos InTouch

is connected is lit. If both lights are lit, the cable is not defective. The issue may be the network configuration. If both lights are not lit, the cable may be defective. Consult with your system administrator to resolve the issue.

Kronos InTouchTM Installation Guide 85

Chapter 4 Troubleshooting Hardware and Operations

Removing a Series 4000 Device

This appendix contains the following sections:

“Before you remove the Series 4000 device” on page 88

•

• “Disconnect and remove the Series 4000 device” on page 89

Appendix A

Appendix A Removing a Series 4000 Device

Before you remove the Series 4000 device

Before you remove an installed Series 4000 device at your site, note the following:

• Remember to collect data from the Series 4000 device using your host application before you disconnect it.

• The location of the mounting screw holes for both the Series 4000 device and the Kronos InTouch the same location as the Series 4000 device that you are replacing. However, ensure that the location satisfies the following requirements:

– To comply with the Americans with Disabilities Act (ADA), the top of the

Kronos InTouch above the floor.

– If the Kronos InTouch

device (the device is not mounted to cover an AC outlet), the unit cannot be more than 5 feet (1.5 meters) away from the outlet.

Caution: If the Series 4000 device that you are replacing uses an internal AC outlet, you must have a licensed electrician disconnect the power line from the outlet.

are compatible. You can install the Kronos InTouchTM in

cannot be greater than 54 and 3/8 inches (1.4 meters)

will be plugged into a wall outlet away from the

Attention: Si le Kronos InTouchTM de la série 4000 que vous remplacez est relié par une prise c.a. interne, vous devez faire appel à un électricien agréé pour débrancher la prise de la source d'alimentation.

Use the host application software to collect data

Before you disassemble the device, use your host application software to collect all data. See the device management system administrator’s guide and the online Help.

Disconnect and remove the Series 4000 device

Caution: Before you begin, be sure that you collected data from the Series 4000 device using your host application. Otherwise, the data will be lost.

1. Open the cover of the device by using the security wrench (3) to loosen the

security screws (1 and 2) on the back and right side of the device.

2. If your device is powered by a standard AC power cable, locate the electrical

Kronos InTouch

Caution: Open the cover slowly and carefully. Depending on which optional devices are connected to the device, you may not be able to open the cover all the way because of cables that are plugged into the main board.

outlet that the device is plugged into and unplug the cable. This outlet could be a wall outlet over which the device is mounted (covering the outlet from view), a wall outlet away from the device, or an outlet assembled inside the device.

If power is supplied to your device through a network Ethernet cable, (device part number 8602004-xxx or 8602800-xxx only) unplug the Ethernet cable that runs into the device from the power-over-Ethernet module.

Installation Guide 89

Appendix A Removing a Series 4000 Device

If the device uses the LS15 Power-over-Ethernet module (black module), refer to the following illustration to unplug the Ethernet cable from the module:

Disconnect and remove the Series 4000 device

If the device uses the GT-91080 Power-over-Ethernet module (beige module), refer to the following illustration to unplug the Ethernet cable from the module:

3. If a Power-over-Ethernet module is installed in the device (device part

Kronos InTouch

number 8602004-xxx or 8602800-xxx only):

a. Disconnect the power and Ethernet cables that run from the module to the

main board inside the cover of the device.

Installation Guide 91

Appendix A Removing a Series 4000 Device

If the device uses the LS15 Power-over-Ethernet Option Kit (black

module), refer to the circled areas in the following illustration to disconnect the cables:

Disconnect and remove the Series 4000 device

If the device uses the GT-91080 Power-over-Ethernet Option Kit (beige

module), refer to the following illustration to disconnect the cables:

Kronos InTouch

b. Grip the power-over-Ethernet module firmly and push up so that the

module and its mounting bracket slide off the channels molded into the

Installation Guide 93

Appendix A Removing a Series 4000 Device

base. The method is the same for the LS15 and the GT-91080 modules. The following illustration shows the LS15 module.

4. Determine whether the device has a backup battery (1) installed in the base. If so, go to

step 5. Otherwise, go to step 6.

5. If the device has a backup battery:

Disconnect and remove the Series 4000 device

a. Push up on the top bracket (1) and angle the battery out of position.

Disconnect the wire from the negative battery terminal (2). Then, disconnect the wire from the positive battery terminal (3).

b. Remove the battery and set it aside.

c. Disconnect the battery charger board from the main board.

If the part number of the device is 8602004-xxx or 8602800-xxx, use the following illustration to locate the connection. Then, disconnect the

Kronos InTouch

Installation Guide 95

Appendix A Removing a Series 4000 Device

battery charger board: press the clip on the cable connector, and move the connector from side to side while you pull it out of the socket.

If the part number of the device is 8602000-xxx, use the following illustration to locate the connection. Then, disconnect the battery charger board from the mainboard of the device. To do this, press the clip on the

connector at the end of the cable and pull it to the left while moving the connector from side to side

6. Remove the transformer:

Disconnect and remove the Series 4000 device

Kronos InTouch

a. Disconnect the transformer cable (1) from its connection on the main

board (3). To do this, press the clip on the connector at the end of the cable and pull out while moving the connector from side to side.

b. Trace the wire back to the transformer, freeing it from one or more hooks

(2) molded into the base of the device.

Installation Guide 97

Appendix A Removing a Series 4000 Device

If the part number of the device is 8602004-xxx or 8602800-xxx, use the

following illustration as a guide:

Disconnect and remove the Series 4000 device

If the part number of the device is 8602000-xxx, use the following illustration

as a guide. The numbered arrows point to the transformer cable (1), molded hooks (2), and the transformer connection on the main board (3).

7. Unplug the power cable from the top of the transformer in the base of the

8. This step explains how to disconnect the modem or Ethernet cable, depending

Kronos InTouch

device. See the circled area in the following illustration:

on which method of communication the device uses.

Installation Guide 99

Appendix A Removing a Series 4000 Device

For devices that use modem communication, disconnect the cable that connects the telephone line to the modem card using the following instructions.

If the part number of the device is 8602000-xxx or 8602004-xxx, use the following illustration to locate the modem card. Then, disconnect the telephone line by squeezing on each side of the connector and pulling it away from the card in the housing.

100

Kronos 8609K003 Users Manual

Specifications and Main Features

Frequently Asked Questions

User Manual