Kraus Mateo KPF-2620 Installation Manual

INSTALLATION MANUAL

KPF-2620

Mateo™ Single Lever Pull Down

Kitchen Faucet

www.kraususa.com I toll free: 1.800.775.0703 I © 2014-2015 Kraus USA Inc. I REV. August 25, 2015

1

Thank you for purchasing Kraus

We would like to take this opportunity to thank you for your business with Kraus
USA. It is our sincere hope that you are completely satised with your experience.
We welcome any questions or comments you may have, and will be glad to assist
you in the future.

For more information about Kraus products, please visit our website at:

www.kraususa.com

Please register your new Kraus product at the following web address in order to
activate the warranty and receive the full benet of customer support:

www.kraususa.com/registration

Sincerely,

Kraus Customer Service Department

2

Prior to Installation:

• Make sure you have all necessary parts by checking the diagram and parts list. If

any part is missing or damaged, please contact Kraus Customer Service at 800-

775-0703 for a replacement

• Turn o the hot and cold water supply at the angle stops and turn on the old

faucet to release any built up pressure. Remove existing faucet. Clean sink or

countertop to remove any debris, plumber’s putty, or silicone

•

• Pla

ce bucket under angle stops. Turn on to flush any debris prior to installing new

plumbing. Shut off angle stops

• Pre-drilled hole size requirement: 1-3/8” (min) – 1-1/2” (max)

• Max countertop thickness without deck plate: 1-1/2”

• Max countertop thickness with deck plate: 1”

Without deck plate:

With deck plate:

1/16” (1mm) min.
1-1/2” (38 mm) max.

Ø 1-3/8” (35 mm) min.
Ø 1-1/2” (38 mm) max.

1/16” (1mm) min.
1” (25.4 mm) max.

Ø 1-3/8” (35 mm) min.
Ø 1-1/2” (38 mm) max.

2

1A

1B

D

C

Tools you will need:

Adjustable Wrench

Safety Goggles Bucket Silicone Sealant

3/8”

(10mm)

7/8”

19.7

º

(22mm)

8 5/16”

1 1/4-18UNF-2A

(21mm)

10 1/8”

(257mm)

1 3/8”

(35mm)

3 3/4”

(96mm)

Phillips screwdriver

3

B

A

C

D

J

F

I

H

G

E

Diagram and Parts List

A. Spray Head

B. Faucet Body

C. Deck & Putty Plate

D. Base

E. Spray Hose

F. Supply Hose

G. Hot & Cold Waterlines

H. Weight

I. Quick Connect

J. Hex Wrench Set

J1. 2.5mm

J2. 4mm

4

9/16-24 UNEF

(3/8” Compression)

Check Value

8.7”

(221mm)

2.4”

(62mm)

7.3”
(186mm)

8.2”
(208mm)

15.75”
(400mm)

10.25”

(260mm)

4.31”

(109mm)

10.5”

(267mm)

0.06”~1.2”
(1mm~30mm)

1.6”
(40mm)

24.44”
(620mm)

15

º

Faucet Dimensions

5

Step 1A: Install base without deck & putty plate

Insert base (D) into sink or

countertop with “FR↑NT” facing

forward. Tighten screws on base

(D) with 4mm hex wrench (J)

until base is secure on sink or

countertop

Step 1B: Install base with deck & putty plate

Place a bead of clear silicone

sealant (not included) around the

edge of the putty plate (C). Secure

deck & putty plate (C) on sink or

countertop. Insert base (D) into

hole of deck & putty plate (C) with

“FR↑NT” facing forward. Tighten

screws on base (D) with 4mm hex

wrench (J) until base is secure on

deck & putty plate (C)

1

2

1A

1B

D

C

D

Half Moon Locking Nuts

Half Moon Locking Nuts

1

2

1B

C

D

Half Moon Locking Nuts

Installer Tip: Rotate the two

half-moon shaped locking

nuts inward before inserting

base (D) into deck plate (C)

Installer Tip: Rotate the

two half-moon shaped

locking nuts inward before

inserting base (D) into sink or

countertop

Please Note: After base (D) is

secure, remove clip

6

Step 2: Install faucet

Step 3: Secure faucet

Remove Quick Connect (I)

from spray hose (E). Insert

spray hose (E) into small hole

of base (D). Insert hot & cold

waterlines and supply hose

(F), one by one, in large hole

of base

Align arrow on faucet body (B)

with arrow on base (D). Attach

faucet body (B) to base (D) and

turn counter-clockwise. Secure

faucet body (B) by tightening

the set screw with 2.5mm hex

wrench (J)

D

G

G

G

G

B

D

J

F

F

E

G

B

D

J

G

Hot

Cold

Installer Tip: Please loosen

set screw from faucet

body (B) prior to securing

to base (D)

7

Step 4: Connect waterlines to main valve

Step 5: Connect quick connect

Thread hot & cold waterlines

(G) onto angle stops. Tighten

with adjustable wrench until

snug. Turn on the angle stops

and check for leaks (DO NOT

TURN FAUCET ON)

Attach Quick Connect (I) to

spray hose (E). Attach the other

end onto the supply hose (F)

until you hear a click

Installer Tip: Tug on the

spray hose (E) moderately to

ensure connection is secure

Installer Tip: Please remove

rubber cap from supply

hose (F) prior to installing

quick connect (I)

G

G

Hot

Cold

G

G

G

G

B

D

J

F

F

F

I

I

E

I

F

E

Designated Mark

E

Rubber Cap

8

Step 6: Install weight

Step 7: Flush faucet

Attach weight (H) on the

designated mark on the spray

hose (E)

Remove spray head (A). Hold tip

of spray hose (E). Turn faucet on

for 1 minute to ush any debris.

Reconnect spray head (A)

G

B

D

J

G

Hot

Cold

Designated Mark

E

E

E

A

A

H

G

G

Hot

Cold

E

E

A

G

Cold

E

A

9

Replacement Part List

1

7

9

2

6

10

8

5

4

3

11

13

14

12

1. A Index Button

B Set Screw

2. Metal Handle

3. Cartridge Cover

4. Locking Nut

5. Cartridge

6. Spray Head

7. Set Screw

8. Quick Connect Assembly

9. Spray Hose

10. Weight

11. Cover & Putty Plate

12. Base

13. Hex Wrench 2.5mm

14. Hex Wrench 4mm

10

Trouble - Shooting

If you have followed the instructions carefully and your faucet still does not work

properly, take the following corrective steps:

PROBLEM CAUSE ACTION

Leaking from spray
hose

Quick Connect (8) may
be installed incorrectly

Remove Quick Connect
(8) from spray hose (9)
and reinstall. Make sure
you hear a click when
you install it on the spray
hose (9)

Water will not shut off
completely

Cartridge (5) may
need to be adjusted or
replaced

Remove index button
(1A). Loosen set screw
(1B) with 2.5mm hex
wrench (13). Remove
metal handle (2).
Remove cartridge
cover (3) by hand only.
Remove locking nut
(4) with an adjustable
wrench. Remove
ceramic disc cartridge
(5). Check for cracks

Hose does not retract Weight (10) may be

installed incorrectly

Readjust weight (10) on
the hose (9). Make sure
it is installed on the
designated mark on the
hose (9)

Low flow Quick Connect (8) may

be clogged with debris

Remove Quick Connect
(8) from hoses. Soak in
50/50 solution of warm
water and vinegar for 5
minutes, then reinstall

11

Care & Maintenance

*To keep the product clean & shining, follow the steps below:

1. Rinse with clean water & dry with a soft cloth

2. Do not clean with soaps, acid, polish, abrasives, or harsh cleaners

3. Do not use cloth with a coarse surface

4. Unscrew the aerator and clean when necessary

*This installation manual is subject to change without further notice.

Hot
Water

Cold
Water

Push

12

Codes/Standards Applicable:

Meets ASME A112.18.1M/A112.18.1

1.75gpm 6.6L/min maximum

GREEN

Water Eciency

LEAD FREE

I

A

P

M

O

R

&

T

TM

NSF/ANSI 61-9

NSF/ANSI 372

KRAUS LIMITED LIFETIME WARRANTY

This product has been manufactured and tested to the highest quality standards
by Kraus USA Inc. (“Kraus”). We offer our customers thoughtfully crafted fixtures
& accessories, engineered for enduring performance over years of use.

WHO IS COVERED BY THE WARRANTY

This warranty extends to the original purchaser only. This warranty is not
transferable, between homes or owners and is only applicable to residential use.

WHAT IS COVERED BY THE WARRANTY

Kraus warranties this product against defects due to material or craftsmanship
error during the warranty period: Kraus will provide replacement parts at
no charge, or at its option, replace any product or part of the product that is
deemed defective, under normal installation, use, service and maintenance. If
Kraus is unable to provide a replacement and repair is not practical or cannot
be made in timely fashion, Kraus may elect to refund the purchase price in
exchange for the return of the product.

CONDITIONS AND EXCLUSIONS

Like other home fixtures, Kraus products will require light maintenance to en­sure proper function. We provide you with complete knowledge to perform this
maintenance and can also recommend resources if you are unable to fulfill this
service.

A. Kraus will not be responsible for product failures due to lack of maintenance
or proper use. Please read your care and maintenance documentation to deter­mine the limits of proper use.

B. The original sales receipt, order number, and/or proof of purchase must be
presented at the time of the warranty claim, without exception, for this warranty
to be applied to all Kraus products.

13

C. Kraus recommends installing all Kraus products with a licensed, professional
plumber. Kraus will not be held responsible for any damage or product failure
due to improper installation, misuse, or failure to use a licensed professional.
Please read your care and maintenance documentation to determine the limits
of proper use.

D. Commercial use will automatically void this warranty.

E. This warranty is not applicable to Kraus products purchased from an unau-

thorized seller. For a complete list of authorized sellers please visit http://www.
kraususa.com/where-to-buy.html

NONAPPLICABILITY OF THIS WARRANTY

By the purchase and use of our products, you agree that Kraus is not liable
for incidental, consequential or special damages associated with the return,
replacement, installation or use of your product. This includes freight costs,
cartridge replacement, labor, travel time, lost profit, home damages and other
contingent liabilities and costs (including, without limitation, costs associated
with experts, investigations, analyses, attorneys and other professionals and
services). The Kraus warranty is a comprehensive and explicit limit of liability,
and all items outside of it are not addressable by or the responsibility of
Kraus. Certain states have variances regarding implied warranties and in those
situations we remain fully compliant.

KRAUS USA Inc. makes no implication that products comply with any or all local
building or plumbing codes. It is the consumer’s responsibility to determine
local code compliance. This warranty extends to the original purchaser and first
consumer.

14

If you are a homeowner please contact a Kraus Customer Service
Representative at:

Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
Toll-free 800-775-0703
[e-mail]

If you are a plumbing contractor or trade professional please contact a Kraus
Pro Representative at:

Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8955
[e-mail]

If you are an Authorized Partner please contact a Partner Support
Representative at:

Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8954
[e-mail]

In requesting warranty service, please be ready to provide:

1. Proof of purchase.

2. A description of the problem.

HELP LINE

Our customer service hours are Monday – Friday, 9am – 8pm EST.
Be sure to visit our website at www.kraususa.com

www.kraususa.com