Kramer KDS-EN6, KDS-DEC6, WP-EN6 User Manual

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P/N: 2900-300655 Rev 10 www.kramerav.com
USER MANUAL
KDS-EN6 Video Encoder KDS-DEC6 Video Decoder WP-EN6 Video ENcoder
KDS-EN6 Video Encoder
WP-EN6 Video ENcoder
KDS-DEC6 Video Decoder
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Kramer Electronics Ltd.
KDS-EN6/KDS-DEC6/WP-EN6 – Contents
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Contents
Introduction 1
Getting Started 1 Overview 2 Typical Applications 3
Defining KDS-EN6 4 Defining KDS-DEC6 5 Defining WP-EN6 6 Initial Setup 7
Configuring Network Switch 7 Initial Setup Using Device Buttons 8
Mounting KDS-EN6 / KDS-DEC6 10 Installing WP-EN6 10 Connecting KDS-EN6 / KDS-DEC6 11
KDS-EN6 / KDS-DEC6 / WP-EN6 Unicast Installation 12 One-to-Many Configuration 14 Matrix Configuration 16 Video Wall Setup 17 KVM Setup 20 KVM (Roaming) Setup 21
Using Embedded Web Pages 24
Browsing Web Pages 24 Modifying and Viewing the System 25 Setting the Video Wall 32 Setting Up the Network 36 Setting Operation Functions 37
Using the KDS-DEC6 Channel OSD 43 Operating KDS-EN6 and KDS-DEC6 44
Setting Up RS-232 over IP 44 Setting Up USB over IP 47 Setting Up IR over IP 47 Fast Video Switching 47 Resetting the KDS-EN6/ KDS-DEC6 to Factory Default Values 47
Technical Specifications 48
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Kramer Electronics Ltd.
KDS-EN6/KDS-DEC6/WP-EN6 – Introduction
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Introduction

Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world of unique, creative, and affordable solutions to the vast range of problems that confront the video, audio, presentation, and broadcasting professional on a daily basis. In recent years, we have redesigned and upgraded most of our line, making the best even better!

Getting Started

We recommend that you:
Unpack the equipment carefully and save the original box and packaging materials for possible future shipment.
Review the contents of this user manual.
Go to www.kramerav.com/downloads/KDS-EN6 to check for up-to-date user manuals, application programs, and to check if firmware upgrades are available (where appropriate).

Achieving Best Performance

Use only good quality connection cables (we recommend Kramer high-performance, high-resolution cables) to avoid interference, deterioration in signal quality due to poor matching, and elevated noise levels (often associated with low quality cables).
Do not secure the cables in tight bundles or roll the slack into tight coils.
Avoid interference from neighboring electrical appliances that may adversely influence
signal quality.
Position your Kramer KDS-EN6/KDS-DEC6/WP-EN6 away from moisture, excessive sunlight and dust.

Safety Instructions

Caution:
This equipment is to be used only inside a building. It may only be connected to other equipment that is installed inside a building.
For products with relay terminals and GPI\O ports, please refer to the permitted rating for an external connection, located next to the terminal or in the User Manual.
There are no operator serviceable parts inside the unit.
Warning:
Use only the power cord that is supplied with the unit.
To ensure continuous risk protection, replace fuses only according to the rating
specified on the product label which is located on the bottom of the unit.
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Kramer Electronics Ltd.
KDS-EN6/KDS-DEC6/WP-EN6 – Introduction
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Recycling Kramer Products

The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected and recycled. To comply with the WEEE Directive, Kramer Electronics has made arrangements with the European Advanced Recycling Network (EARN) and will cover any costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on arrival at the EARN facility. For details of Kramer’s recycling arrangements in your particular country go to our recycling pages at www.kramerav.com/il/quality/environment.

Overview

Congratulations on purchasing one or more of the of the following Kramer Video Encoders/Decoders:
KDS-EN6 Video Encoder
KDS-DEC6 Video Decoder
WP-EN6 Video ENcoder
Kramer KDS-EN6/KDS-DEC6/WP-EN6 Encoder and Decoder units provide AV over IP network and include 4K video, audio, IR, RS-232 and USB over IP with HDCP 2.2.
KDS-EN6/KDS-DEC6/WP-EN6 features:
Video Support HDMI™ 4K@60Hz (4:2:0), HDMI 4K@30Hz (4:4:4).
Audio Support HDMI/line in, 7.1 PCM, Dolby True-HD, and DTS-HD Master audio.
Virtualization IR, USB, RS-232 over IP.
Network Managed switch, 1G, multicast, jumbo frames, IGMP snooping layer 2.
Power PoE or external power supply.
Control Kramer Network, Kramer Control, Web UI, API.
HDCP 2.2 compliance.
Flexible video wall setups.
KDS-EN6 and KDS-DEC6 are MegaTOOLS® size, letting you mount two units side-by-
side in a 1U rack space with recommended rack adapter (see www.kramerav.com/product/KDS-DEC6).
WP-EN6 is a wall plate encoder for a more elegant accessibility.
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Kramer Electronics Ltd.
KDS-EN6/KDS-DEC6/WP-EN6 – Introduction
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Typical Applications

KDS-EN6/KDS-DEC6/WP-EN6 is ideal for the following typical applications:
Real-time essential installations such as Command and Control centers and interactive solutions with or without KVM capabilities.
AV distribution systems with one or more sources and many displays in schools, universities, and public venues.
Long-distance transmission of signals using existing wires and infrastructure in corporate offices or government applications.
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Kramer Electronics Ltd.
KDS-EN6/KDS-DEC6/WP-EN6 – Defining KDS-EN6
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Defining KDS-EN6

Figure 1: KDS-EN6 Video Encoder Front Panel
#
Feature
Function
1
CH SELECT Buttons
Press the up or down arrow buttons to select the channel ID.
2
CHANNEL Display
Displays the selected channel. If the channel number exceeds 99, the 100 indicator turns on (for example, channel 124 appears as “24”).
3
STATUS LED
Identifies a device in a system. When sending a P3K FIND-ME command to the system, the LED of the device to be identified flashes for 5 seconds.
4
ON LED
Flashes during power up and lights when on.
5
LINK LED
On when a KDS-EN6 to KDS-DEC6 link is established and is transmitting A/V signals.
Figure 2: KDS-EN6 Video Encoder Rear Panel
#
Feature
Function
6
LAN/POE RJ-45 Connector
Connect the KDS-EN6 to the network using recommended Kramer cables. Note that this port supports power over Ethernet (PoE).
LAN LED – Green LED flashes during data transmission. POE LED – Orange LED lights when power is supplied.
7
HDMI IN Connector
Connect an HDMI source.
8
RS-232 (Rx,Tx,Gnd) Terminal Block Connectors
Connect to an RS-232 controller device (to control a device on the decoder side).
9
IR RX on a 3.5mm Mini Jack
Connect to a receiver.
10
IR TX on a 3.5mm Mini Jack
Connect to an emitter.
11
LINE In on a 3.5mm Mini Jack
Connect to an audio source. 12
RESET Button
Press to reset KDS-EN6 to its default settings.
13
USB Type B Port
Connect to a USB host, for example, a PC.
14
DC IN 24~48VDC Power Terminal Block Connector
Connect to the Kramer power adapter (DC voltage range should be 24V to 48V), purchased separately (see www.kramerav.com/product/KDS-DEC6).
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Kramer Electronics Ltd.
KDS-EN6/KDS-DEC6/WP-EN6 – Defining KDS-DEC6
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Defining KDS-DEC6

Figure 3: KDS-DEC6 Front Panel
#
Feature
Function
1
IR TX on a 3.5mm Mini Jack
Connect to an emitter.
2
IR RX on a 3.5mm Mini Jack
Connect to a receiver.
3
RESET Button
Press to reset KDS-DEC6 to its default settings.
4
CH Select Buttons
Press the arrow buttons up or down to select the channel ID.
5
CHANNEL Display
Displays the selected channel. If the channel number exceeds 99, the 100 indicator turns on (for example, channel 125 appears as “25”).
6
USB Type A Ports (2)
Connect to a mouse and keyboard.
7
STATUS LED
Identifies a device in a system. When sending a P3K FIND-ME command to the system, the LED of the device to be identified flashes for 5 seconds.
8
ON LED
Flashes during power up and lights when on.
9
LINK LED
On when a KDS-EN6 to KDS-DEC6 link is established and transmitting A/V signals.
Figure 4: KDS-DEC6 Rear Panel
#
Feature
Function
10
LAN/POE RJ-45 Connector
Connect the KDS-DEC6 to the network using the recommended Kramer cable. Note that this port supports power over Ethernet (PoE). LAN LED - Green LED flashes during data transmission.
POE LED - Orange LED lights when power is supplied.
11
LAN RJ-45 Connector
Connect the KDS-DEC6 to the network or directly to the KDS-EN6 /
WP-EN6 using the recommended Kramer cable.
Use the LAN port (that is not used for connecting to the network or
directly to the encoder) to connect to the next KDS-DEC6 device in a daisy chain configuration.
12
HDMI Out Connector
Connect to an HDMI acceptor.
13
RS-232 (Rx,Tx,Gnd) on Terminal Block Connectors
Connect to an RS-232 controlled device.
14
L, R Audio on RCA Connectors
Connect to a powered speaker or an amplifier.
15
DC IN 24~48VDC Power Terminal Block Connector
Connect to the Kramer power adapter (DC voltage range should be 24V to 48V), purchased separately (see www.kramerav.com/product/KDS-DEC6).
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Kramer Electronics Ltd.
KDS-EN6/KDS-DEC6/WP-EN6 – Defining WP-EN6
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Defining WP-EN6

Figure 5: WP-EN6 Video ENcoder Wall Plate
#
Feature
Function
1
IR TX on a 3.5mm Mini Jack
Connect to an emitter.
2
USB Type B Port
Connect to a USB host, for example, a PC.
3
HDMI IN Connector
Connect to an HDMI source.
4
IR RX on a 3.5mm Mini Jack
Connect to a receiver.
5
Reset Button (under wall plate)
Press briefly to perform a software reset. Press and hold for 10 seconds to perform a factory reset.
6
LINK LED
On when a WP-EN6 to KDS-DEC6 link is established and is transmitting A/V signals.
7
ON LED
Flashes during power up and lights when on.
8
STATUS LED
Identifies a device in a system. When sending a P3K FIND-ME command to the system, the LED of the device to be identified flashes for 5 seconds.
9
CHANNEL Display
Displays the selected channel. If the channel number exceeds 99, the 100 indicator turns on (for example, channel 124 appears as “24”).
10
Ring Tongue Terminal Grounding Screw
Connect to grounding wire (optional).
11
CONTROL RS-232 3-pin Terminal Block Connector (Tx, Rx and common G)
Connect to a controller to control the device. 12
Power Supply 2-pin Terminal Block Connector
Connect to a power supply (if required). Connect GND to GND, +12V to +12V.
13
LAN/POE RJ-45 Connector
Connect the WP-EN6 to the network using recommended Kramer cables. Note that this port supports power over Ethernet (PoE).
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Kramer Electronics Ltd.
KDS-EN6/KDS-DEC6/WP-EN6 – Initial Setup
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Initial Setup

The KDS-EN6/KDS-DEC6/WP-EN6 can be powered either via PoE (using the RJ-45 LAN/POE port) if available or via a 24-48V DC power adapter.
If 24-48V DC power is connected, PoE is disabled automatically.
Initial setup using device buttons can be performed on KDS-EN6 and KDS-DEC6 devices only.
Initial setup using Embedded Web Pages can be performed on all devices (see Using
Embedded Web Pages on page 24).

Configuring Network Switch

To configure your network switch:
The following are recommended settings for managing the network switch to be used in your
KDS-EN6/KDS-DEC6/WP-EN6 installation.
1. Assign the switch to an IP address.
2. Set your switch to the following:
Jumbo Frames – On. IGMP Snooping – On. IGMP Querier – On. IGMP Immediate/Fast Leave – Off.
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KDS-EN6/KDS-DEC6/WP-EN6 – Initial Setup
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Initial Setup Using Device Buttons

The device default IP address is written on the bottom of the device.
To avoid conflicts with multiple devices and allow web page control for each device, it is important to change each device’s IP address

Setting KDS-EN6 / KDS-DEC6 IP Address

To set the KDS-EN6 / KDS-DEC6 IP address:
1. Connect the KDS-EN6 / KDS-DEC6 LAN/POE RJ-45 port to your network (if your network does not support PoE, connect a 24-48V DC power adapter).
The ON LED lights green, and the LINK LED flashes (indicating that no streaming activity is detected).
2. Press and hold for 3 seconds.
3. Press or to select DH (DHCP) or SC (static) IP address setup.
When setting to DHCP we recommend that you contact your IT administrator for setting the system IP addresses.
If you selected DHCP on a KDS-DEC6 device, press and hold or for 3 seconds
to save your selection. The channel display flashes “--” 3 times and the device reboots.
If you selected DHCP on a KDS-EN6 device, the channel display flashes “ID” 3
times.
If you selected Static for either device, press and hold or for 3 seconds to save
your selection. The channel display flashes “IP” 3 times and the device reboots.
4. Press or to set the IP address.
You can only define the last three digits of the IP address when setting the IP address via the channel buttons. To change the entire IP address, go to Setting IP
Address on page 25.
5. Press and hold and for 3 seconds to save your selection.
The KDS-EN6 channel number can be set immediately after the IP address is set.
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KDS-EN6/KDS-DEC6/WP-EN6 – Initial Setup
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Setting Channel Number

If the channel number exceeds 99, the indicator on the display lights.
To set the channel number for the KDS-DEC6:
Press the or buttons at any time.
To set the channel number for the KDS-EN6:
1. Press and hold for 3 seconds.
2. Press or to select DH (DHCP).
3. press and hold or for 3 seconds to save your selection.
4. Wait until the channel display flashes “ID” 3 times.
5. Press or to select the channel number.
6. Press and hold and for 3 seconds to save your selection. The channel display flashes “--” 3 times and the device reboots.

Viewing the IP Address and Channel Number

You can view the current IP address and channel number any time.
To view the IP address and channel number:
1. Press and hold for 3 seconds.
2. The channel display shows “IP” for 3 seconds followed by the IP address for 3 seconds followed by the channel number.
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Kramer Electronics Ltd.
KDS-EN6/KDS-DEC6/WP-EN6 – Mounting KDS-EN6 / KDS-DEC6
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Mounting KDS-EN6 / KDS-DEC6

This section provides instructions for mounting KDS-EN6 / KDS-DEC6. Before installing, verify that the environment is within the recommended range:
Operation temperature – 0 to 40C (32 to 104F).
Storage temperature – -40 to +70C (-40 to +158F).
Humidity – 10% to 90%, RHL non-condensing.
Caution:
Mount KDS-EN6/KDS-DEC6 before connecting any cables or power.
Warning:
Ensure that the environment (e.g., maximum ambient temperature & air flow) is compatible for the device.
Avoid uneven mechanical loading.
Appropriate consideration of equipment nameplate ratings should be used for avoiding
overloading of the circuits.
Reliable earthing of rack-mounted equipment should be maintained.
Maximum mounting height for the device is 2 meters.
Mount KDS-EN6/KDS-DEC6 in a rack:
Use the recommended rack adapter (see www.kramerav.com/product/KDS-DEC6).
Mount KDS-EN6/KDS-DEC6 on a surface using one of the following methods:
Attach the rubber feet and place the unit on a flat surface.
Fasten a bracket (included) on each side of the unit and attach it to
a flat surface. For more information go to
www.kramerav.com/downloads/KDS-DEC6.

Installing WP-EN6

Insert the device into the in-wall box (note that first you need to connect the LAN/POE RJ-45 Connector cable and/or power) and connect the parts as shown in the illustration.
DECORA® design frames are included in US-D
models.
DECORA® is a registered trademark of Leviton Manufacturing Co., Inc. We recommend that you use a US-D 2 gang US electrical junction box (or their equivalent).
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Kramer Electronics Ltd.
KDS-EN6/KDS-DEC6/WP-EN6 – Connecting KDS-EN6 / KDS-DEC6
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Connecting KDS-EN6 / KDS-DEC6

Always switch off the power to each device before connecting it to your KDS-DEC6. After connecting your KDS-DEC6, connect its power and then switch on the power to each device.
When connecting KDS-EN6 to KDS-DEC6 via the Ethernet, use a 1 Giga LAN switch and make sure that jumbo frame (over 8k) and IGMP snooping are enabled.
The BC-UNIKAT cable length connecting KDS-EN6 to KDS-DEC6 to the network should not exceed 330 feet (100m).
The KDS-EN6 operates with a default EDID. If you need to copy the EDID from the acceptor, do so via the Web pages.
Following the initial setup (see Initial Setup on page 7), you can configure the KDS-EN6 and
KDS-DEC6 devices in any of the following ways:
Unicast setup: single encoder-decoder unicast connection, see
KDS-EN6/KDS-DEC6/WP-EN6 Unicast Installation on page 12.
Multicast configuration setup: a multicast setup can include any of the following configurations:
One encoder to many decoders, see One-to-Many Configuration on page 14. Many encoders to many decoders (matrix switcher configuration), see Matrix
Configuration on page 16.
Video wall configuration, see Video Wall Setup on page 17.
KVM (Keyboard, Video, Mouse) setup: many encoders to a single decoder see KVM
Setup on page 20.
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KDS-EN6/KDS-DEC6/WP-EN6 – Connecting KDS-EN6 / KDS-DEC6
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KDS-EN6/KDS-DEC6/WP-EN6 Unicast Installation

You can use one KDS-EN6 device and one KDS-DEC6 device to configure an encoder and decoder system (see Figure 6).
The encoder and decoder devices can be connected directly or via LAN.
Always switch off the power to each device before connecting it to your
KDS-DEC6/KDS-EN6. After connecting your KDS-DEC6/KDS-EN6, connect its power and
then switch on the power to each device.
Connecting KDS-EN6 to KDS-DEC6
Connecting WP-EN6 to KDS-DEC6
Figure 6: Connecting an Encoder and Decoder System
When connecting the encoder-decoder system over the network, connect the LAN-PoE RJ­45 port on the KDS-EN6 to the Ethernet and on the other side connect the Ethernet to the LAN-PoE/Lan RJ-45 port on the KDS-DEC6.
To connect the encoder and decoder system as shown in the example in
Figure 6:
1. On the KDS-EN6, connect an HDMI source (for example, a media player) to the HDMI IN connector.
2. On the KDS-DEC6, connect the HDMI OUT connector to an HDMI acceptor (for example, a display).
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3. Connect the LAN RJ-45 connector on the KDS-DEC6 directly to the LAN RJ-45 connector on the KDS-EN6 using an Ethernet cable (or via LAN).
4. If you are not powering the device via PoE, connect the KDS-DEC6 and the KDS-EN6 to the 24-48V DC power adapter and connect the adapter to the mains electricity (not shown in Figure 6).
5. If required, connect a PC and/or controller to the RS-232 terminal block connector on the
KDS-EN6.
6. If required, connect the USB ports:
On the KDS-EN6 connect a PC to the USB type B port. On the KDS-DEC6 connect a mouse and a keyboard to the two USB type A ports.
7. If required, connect an unbalanced stereo audio source to the
KDS-EN6 (for example, the media player’s audio signal) and an unbalanced stereo
audio acceptor (for example, speakers) to the KDS-DEC6.
You do not have to use all the possible control options.
8. If required, control the media player connected to KDS-EN6 from the decoder side via IR:
On the KDS-DEC6, connect a Kramer External IR Sensor cable to the IR Rx 3.5mm
mini jack.
On the KDS-EN6, connect a Kramer IR Emitter cable to the IR Tx 3.5mm mini jack
and attach the emitter to the IR receiver on the media player.
The media player’s remote control sends a command while pointed at the External IR
Sensor. The IR signal passes through the ETH cable and the IR Emitter to the media player. The media player responds to the command.
9. If required, control the display connected to KDS-DEC6 from the encoder side via IR:
On the KDS-EN6, connect a Kramer External IR Sensor cable to the IR Rx 3.5mm
mini jack.
On the KDS-DEC6, connect a Kramer IR Emitter cable to the IR Tx 3.5mm mini jack
and attach the emitter to the IR receiver on the display.
The display remote control sends a command while pointed at the External IR Sensor. The IR signal passes through the ETH cable and the IR Emitter to the display. The display responds to the command.
IR signals can be passed only between linked devices.
10. If required, control the display connected to KDS-EN6 from the decoder side via RS-232:
Connect an RS-232 cable from the laptop to the RS-232 terminal block connector on
the KDS-DEC6.
On the KDS-EN6, connect the RS-232 terminal block connector to the RS-232 port
on the display.
RS-232 bidirectional signals can be sent between the display and the laptop connected to the KDS-EN6.
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KDS-EN6/KDS-DEC6/WP-EN6 – Connecting KDS-EN6 / KDS-DEC6
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One-to-Many Configuration

You can set one encoder to several decoders in one of the following ways:
One-to-many via LAN switcher: one encoder is connected to the input of a LAN switch and its outputs are connected to the decoders, see One-to-Many via LAN Switcher on page 14.
One-to-many via daisy chain: one encoder is connected to a decoder and all the other decoders are daisy chained to the first decoder, see One to Many via Daisy Chain on page 15.

One-to-Many via LAN Switcher

In this configuration, the source video is streamed via the LAN switch and appears on all the displays.
The one-to-many configuration consists of one encoder that connects to a LAN switch and several decoders that connect to the LAN switch output. A display is connected to the output of each decoder.
Configure the devices:
Verify that the KDS-EN6 and KDS-DEC6 devices each are set with a unique IP address (see Initial Setup on page 7).
Set all the devices to the same channel number.
Figure 7: Connecting a One-to-Many System
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KDS-EN6/KDS-DEC6/WP-EN6 – Connecting KDS-EN6 / KDS-DEC6
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One to Many via Daisy Chain

In this configuration, the source video is streamed via the encoder to the first decoder and the next decoders are daisy-chained to the first decoder via the second LAN port. A display is connected to the output of each decoder.
Configure the devices:
Verify that the KDS-EN6 and KDS-DEC6 devices each are set with a unique IP address (see Initial Setup on page 7).
Set all the devices to the same channel number.
Figure 8: Connecting a Daisy-Chain System
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KDS-EN6/KDS-DEC6/WP-EN6 – Connecting KDS-EN6 / KDS-DEC6
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Matrix Configuration

In this configuration, several source videos are streamed via the LAN switch and are routed to the linked decoders.
The many-to-many configuration consists of several encoders that connect to a LAN switch together with several decoders. A display is connected to the output of each decoder.
Configure the Devices:
Verify that the KDS-EN6 and KDS-DEC6 devices each are set with a unique IP address (see Initial Setup on page 7).
Set each encoder to a unique channel number and change the decoder channel numbers according to the desired link to an encoder.
Figure 9: Connecting the KDS-EN6, KDS-DEC6 Video Encoder/Decoder
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KDS-EN6/KDS-DEC6/WP-EN6 – Connecting KDS-EN6 / KDS-DEC6
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Video Wall Setup

In the video wall setup, one encoder transmits a signal to a series of decoders creating a video wall configuration.
The video wall configuration consists of an encoder that connects to a LAN switch input and a series of decoders (connected to the LAN switch output) that together make up the video wall. Each screen on the video wall is connected to the HDMI output of one decoder.
The KDS-EN6 and KDS-DEC6 units are each defined by their location in the video wall layout. Each KDS-EN6 is assigned a row number and defined by row number and position in the row. The position definition is unique and is usually defined once during the basic setup.
The PC controller can be connected via LAN to control the encoders and decoders that make up the video wall.
Video wall setup includes three basic steps:
Mounting the video wall
Setting up the devices
Configuring the video wall
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KDS-EN6/KDS-DEC6/WP-EN6 – Connecting KDS-EN6 / KDS-DEC6
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Mounting the Video Wall

Before mounting the video wall, verify that each device (encoder and decoders) has a unique IP address (see Setting IP Address on page 25).
Always switch off the power to each of the peripheral devices before connecting it to your
KDS-DEC6 / KDS-EN6. After connecting your KDS-DEC6 / KDS-EN6, connect its power and
then switch on the power to each device.
To configure a video wall (for example, a 3x3 video wall):
1. Connect an HDMI source (for example, a media player) to the KDS-EN6 HDMI IN connector.
2. Connect the KDS-EN6 LAN/PoE RJ-45 port to the RJ-45 connector on a LAN switch.
3. Connect the RJ-45 ports on the LAN switch to nine KDS-DEC6 units.
4. Connect the HDMI OUT connector on each KDS-DEC6 device to a display (9 displays altogether).
5. Position the displays in a 3x3 video wall setup.
6. Check that all the system components are connected correctly.
7. Power the system.
Figure 10: Video Wall Setup
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Setting Up the Devices

To configure the video wall devices:
1. Open your Internet browser.
2. Type the actual IP address of the device in the address bar of your browser. For example:
3. In the Functions tab, check Enable Video Wall (see Video over IP Behavior on page 37).
4. In the Network tab, set the Casting Mode to Multicast (see Casting Mode on page 36).
5. Select the Video Wall tab.
6. In Basic Setup, set the Bezel and Gap Compensation (see Setting the Bezel and Gap
Compensation on page 33).
7. Set the Wall Size and Position Layout.
8. Open the Apply To drop down box. Select the Client device to which you want to assign the position.
You do not have to open a new web page per device.
9. Repeat this procedure for all the video wall decoders in the video wall.
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KDS-EN6/KDS-DEC6/WP-EN6 – Connecting KDS-EN6 / KDS-DEC6
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KVM Setup

In this configuration, on the decoder side, a keyboard and a mouse are connected to the USB ports and a display is connected to the HDMI output. On the encoder side, each encoder is connected to a PC via the USB and HDMI ports.
Configure the Devices:
Verify that the KDS-EN6 and KDS-DEC6 devices each are set with a unique IP address (see Initial Setup on page 7).
Set each encoder to a unique channel number and change the decoder channel numbers according to the desired link to an encoder.
Figure 11: KVM Setup
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KVM (Roaming) Setup

The KVM over IP mode enables interacting remotely with the host via USB mouse and keyboard connected to the KDS-DEC6 decoder.
The KVM Roaming mode enables interacting with multiple hosts via USB from one master
KDS-DEC6 decoder connected to a keyboard and mouse.
Figure 12: KVM Roaming Setup
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To configure KVM / KVM Roaming setup:
1. On the webpage of each encoder and decoder, select KVM over IP according to the figure below:
Figure 13: KVM Roaming Configuration
2. For KVM Roaming on the master decoder webpage, check relevant screen configuration (either 1x4 or 2x2) and check the box next to the master decoder.
The keyboard and mouse are connected to the Master decoder.
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,3. Fill in the MAC addresses of the other Decoders in the setup, as they set physically.
Figure 14: Master Decoder web page - 1x4 and 2x2 setups
4. Click Set.
KVM and KVM roaming settings are configured.
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Using Embedded Web Pages

The web pages enable you to control KDS-EN6/KDS-DEC6/WP-EN6 via the Ethernet. The web pages include all the OSD items and are accessed using a Web browser and an Ethernet connection.

Browsing Web Pages

The following operating systems and Web browsers are supported:
Operating Systems
Browser
Windows 7 Firefox
Chrome
Safari
Windows 10 Edge
Firefox
Chrome
Mac
Safari
iOS
Safari
Android
N/A
To browse the KDS-EN6/KDS-DEC6/WP-EN6 web pages:
1. Open your Internet browser.
2. Type the IP address of the device in the address bar of your browser.
The device default IP address is written on the bottom of the device. By default, KDS-EN6 IP address is 192.168.1.40 and KDS-DEC6 IP address is 192.168.1.39.
The Authentication window appears (if set, security is enabled):
Figure 15: Using the Embedded Web pages – Authentication
3. Enter the User Name and Password (Admin, empty string, by-default) and click OK. The System page appears:
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Modifying and Viewing the System

The KDS-EN6 / KDS-DEC6 web pages enable performing the following:
Setting IP Address on page 25.
Setting Channel Number on page 26.
Viewing System Version Information on page 26.
Updating Firmware on page 27.
Setting System Utilities on page 28.
Viewing System Statistics on page 30.
Note that the computer IP address should be set to same domain name as HD over IP, such as 169.254.1.11, and that subnet mask set to 255.255.0.0.

Setting IP Address

Using the embedded web pages, you can change the entire IP address.
To set the IP address:
1. Connect the KDS-EN6 / KDS-DEC6 Ethernet port to the Network and power the device (either by using the power adapter or via PoE).
2. Access the embedded web pages (see Using Embedded Web Pages on page 24).
3. In the Network tab (see Setting Up the Network on page 36) select the IP mode.
4. If you selected Static, type in the IP address.
When setting to DHCP we recommend that you contact your IT administrator for setting the system IP addresses.
5. Click Apply and reboot the device.
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Setting Channel Number

Use API commands to set channel numbers.
A KDS-EN6 channel number usually remains constant during normal operation. However, a
KDS-DEC6 channel number must be modified according to the channel number of the
currently linked encoder (for example, in a matrix configuration). This enables linking to different encoders in the network
To set the channel number:
1. Connect the KDS-EN6 / KDS-DEC6 Ethernet port to the Network and power the device (either using the power adapter or via PoE).
2. Access the embedded web pages (see Using Embedded Web Pages on page 24).
3. In the System tab select Utilities (see Setting System Utilities on page 28).
4. In the Console API Command text box enter the following command: For the KDS-EN6: a. "astparam s multicast_ip 225.0.100.X; astparam s hostname_id 000X; astparam s
reset_ch_on_boot n; astparam save;" where X=Channel number, for example: for multicast_ip: 225.0.100.8 or 225.0.100.10
for hostname_id: 0008 or 0010 b. Click Apply. c. Power cycle the device. For the KDS-DEC6: a. "Switchto X"
where X=Channel number. b. Click Apply.
API commands can also be entered directly via Telnet. The default is Telnet port 24. Use "root" to log in. No password is required.

Viewing System Version Information

Click the Version Information line to view the version detail information:
Figure 16: The System Tab – Version Information
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Updating Firmware

To update the firmware:
1. In the System tab, select Update Firmware.
Figure 17: The System Tab – Firmware upgrade
2. Click Choose File, select firmware file version from the list and click OK.
Figure 18: The System Tab – selecting the Firmware File
To cancel this operation click Choose File again to open the file window and click Cancel.
3. Click Upload and wait for the completion of the update process to finish.
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Setting System Utilities

To update the firmware:
1. In the System tab, select Utilities.
Figure 19: The System Tab – Utilities for KDS-DEC6
2. Perform the following actions: a. Click Factory Default to reset to factory default values (see Resetting to Factory
Default on page 29).
b. Click Reboot to reboot the system. c. Type an API command via Console API Commands text box and click Apply to
send the command to a peripheral device, and see the reply in the Output box.
For the KDS-EN6 you can also reset the EDID to a selected default value and then click Apply.
Figure 20: The System Tab – Utilities Window for KDS-EN6
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Resetting to Factory Default
Click Factory Default to reset the device to its default values (see Figure 20). Following a factory reset, the current IP address returns to its default value. You cannot
access the Web pages using the last known IP address. The default IP address can be found on the connected display or by using IP address detection software, such as Kramer K­Upload.
Following a factory reset, set the casting mode to multicast if changed. Factory reset does not reset the EDID.
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Viewing System Statistics

System statistics include the KDS-EN6 / KDS-DEC6 machine status, network, video information including EDID information (only for the encoder) and display information.
Figure 21: The System Tab – Utilities, Machine State and Network Information
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For KDS-EN6, the EDID information also appears:
Figure 22: The System Tab – Utilities, Video Information
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Setting the Video Wall

A video wall consists of several screens that are tiled together to form a single large display. Each display in the video wall is connected to a KDS-DEC6 device and needs to be configured according to its specific location on the video wall. The position definition is unique and is usually defined once during the basic setup.
You can setup the KDS-EN6 / KDS-DEC6 video wall, via the Video Wall tab, for each device (encoder or decoder) from the Web page of any one of the video wall encoder/decoder devices.

Basic Setup

Use the basic setup to configure the video wall.
To configure the video wall:
1. In the Video Wall tab, select Basic Setup.
Figure 23: The System Tab – Video Wall, Basic Setup
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2. Set the following:
Set the bezel and gap compensation in 0.1mm units (this is usually the same for all
the video wall displays), see Setting the Bezel and Gap Compensation on page 33.
Set the Vertical Monitor Count (the number of rows) and the Horizontal Monitor
Count (the number of columns) to define the size of the video wall, see Wall Size and
Position Layout on page 34.
Set the row position and column position of a specific decoder in the video wall
layout, see Wall Size and Position Layout on page 34.
If required, set the stretch type (Fit In or Stretch Out), see Preferences on page 34. If required, rotate the image, see Preferences on page 34 Enable OSD for the selected device, see Preferences on page 34.
3. When the basic setup is complete, select the device to which the setup applies (this, any other device or all the devices) and click Apply.
Figure 24: The System Tab – Video Wall, Applying the Basic Setup to a Device
4. Repeat the basic setup for each device in the video wall.
Setting the Bezel and Gap Compensation
Set the display and screen sizes (width and height) for bezel and gap compensation. If you do not need this calculated, set all values to 0.
When setting bezel and gap compensation, a value of 1 equals 0.1mm. You can only enter whole numbers.
#
Function
OW
Set the display outside width.
OH
Set the display outside height.
VW
Set the screen viewable width.
VH
Set the screen viewable height.
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Wall Size and Position Layout
Define the wall size and layout:
#
Function
Vertical Monitor Count
Set the number of vertical displays in the video wall.
Horizontal Monitor Count
Set the number of horizontal displays in video wall.
Row Position
Set the row in which the specific display is positioned.
Column Position
Set the column in which the specific display is positioned.
Each specific display is defined by the IP address of the KDS-DEC6 device to which it is connected.
Preferences
Set the video wall preferences:
#
Function
Stretch type
Select Stretch Out to keep the aspect ratio of the original video source. Select Fit In to auto adjust aspect ratio to fit the screen.
Clockwise Rotate
Rotate the video to 0, 180 or 270 degrees.
Show OSD
Check to show the position number of the display on screen. The position number can help you to identify the screen position in the video
wall.

Advanced Setup

The basic setup is usually sufficient for setting the video wall layout. However, you can choose a specific device/column/row in the video wall layout.
Figure 25: Video Wall Tab – Advanced Setup, Selecting a specific Device, Column or Row
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To set a Specific device, column or row:
1. In the Video Wall tab, select Advanced Setup.
2. Perform the following changes: a. Reset it to the basic setup (as defined in Basic Setup on page 32). b. Set the stretch type and rotation. c. Change the screen layout (the number of columns and rows). d. Change the position of the device/column/row. e. Shift the image vertically or horizontally. f. Scale the image up horizontally and vertically. g. Send an API command.
Figure 26: Video Wall Tab – Advanced Setup Configuration
3. Click Apply to any change you make.
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Setting Up the Network

The Network tab enables you to set the IP mode and address and set the casting mode.

IP Setup

The network parameters (IP address, subnet mask and default gateway can be set via one of the three different IP modes:
Auto IP: the IP address is assigned randomly
DHCP: the DHCP server assigns the IP address
Static: type the IP Address manually
Figure 27: Network Tab – IP Setup

Casting Mode

Set the Casting mode to Multicast or Unicast. A Multicast transmission sends IP packets to
a group of hosts on a network. A Unicast stream transmits IP packets to a single destination IP address.
KDS-EN6 and KDS-DEC6 should be set to the same Casting Mode.
We recommend that you set the system to multicast mode for it is applicable to both one-to­multi or multi-to-multi applications.
Figure 28: The Network Tab – Casting Mode
Check Auto select USB operation mode per casting mode for USB operation to follow the casting mode.
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Setting Operation Functions

Use the function tabs to set the encoder/decoder system functionality before activation. Set the functionality of:
Video signal over IP, see Video over IP Behavior on page 37.
USB over IP, see USB over IP on page 40.
Serial signal over IP, see Serial over IP on page 41.

Video over IP Behavior

Set the video behavior over IP.
Setup is slightly different for the encoder and decoder.
For both encoder/decoder check Enable Video over IP and/or Enable Video Wall, if required.
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KDS-DEC6 Setup
Perform the following and then click Apply:
Select this specific device from which the encoder copies the EDID. When checked, KDS-DEC6 sends the display EDID to KDS-EN6. The new EDID is saved to KDS-EN6 and remains even if KDS-DEC6 is disabled.
Select HDCP Fixed Mode to allow an HDCP 2.2 source connected to the encoder to play on an HDCP 1.4 TV/display connected to this decoder.
Set the scaler output mode: Pass-Through, Auto Detect, Full HD 1080p60, Full HD 1080p50, Ultra HD 2160p30 or Ultra HD 2160p25.
Set the time out for video loss and define screen behavior after video signal loss: Set the time for the system to keep the latest video image after video loss detection. When enabled, KDS-DEC6 turns off the display following video signal loss.
Figure 29: Functions Tab – Video over IP for KDS-DEC6s
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KDS-EN6 Setup
Perform the following and then click Apply:
Set HDCP to ON for the device to follow HDCP Input settings. Set HDCP to OFF so that the device identifies itself as a device that does not support HDCP.
Select the maximum bit rate if there is a total throughput limit on the network. Note that limiting the maximum bit rate may the affect video quality.
Set the maximum frame rate. If the frame rate is too low the video will not appear continuous.
Figure 30: The Functions Tab – Video over IP for KDS-EN6
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USB over IP

Set the USB over IP behavior of the encoders/decoders before activating the system:
Check the box next to KVM over IP to support USB keyboard/mouse mode of work.
Uncheck the box next to KVM over IP to use non KVM USB devices.
Note that unchecking this option enables connecting to devices other USB devices (that are not a keyboard / mouse), for example, a storage device.
The KDS-EN6/KDS-DEC6/WP-EN6 USB bandwidth is limited to up to approximately 100Mbps. Connected USB devices within this bandwidth function properly.
Figure 31: The Functions Tab – USB over IP for KDS-DEC6
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Serial over IP

Set the serial over IP behavior:
Figure 32: The Functions Tab – RS-232 over IP
Set the following:
Enable Serial over IP: check to enable serial transmission over the Ethernet cable. When unchecked, serial transmission via network is disabled.
Setting this function differently for devices in the system may affect the video quality.
Operation Mode, select an operation mode: Type 1, Type 2 or type 2 guest mode:
Type 1 – (dynamic baud rate) KDS-DEC6 RS-232 baud rate is configurable via
special RS-232 commands. Redirection is controlled by the PC RS-232 connected to the KDS-EN6. Use a fixed baud rate (115200,8,none,1) The connection can be dynamically changed. Applies to: HDMI Multicast TV Broadcast system that requires display control.
Type 2 – (static baud rate) RS-232 redirection is automatically established between
encoders and decoders. There is no need to explicitly issue commands for establishing redirection. The FW code automatically links the host and clients all together using a preconfigured baud rate setting (default is 115200,8,n,1). Normally, this static baud rate setting is preconfigured on manufacturing. The baud rate setting can be changed by "Console API".
Type 2 Guest mode: designed for controlling UART port 1 through a controller (for
example, PC) that is connected to the network. Both Type1 and Type2 are supported.
Baud Rate Setting: set RS-232 format in this area. KDS-EN6 and KDS-DEC6 should have the same baud rate format.
Go to Setting Up RS-232 over IP on page 44 for detailed instructions on how to setup serial communication over IP.
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Enabling Channel OSD

On the KDS-DEC6 web page:
1. Select the Function Tab.
2. Check the KVM over IP in the USB over IP section.
3. Click Apply.
4. Reboot KDS-DEC6.
On the KDS-EN6/WP-EN6 web page:
1. Select the Function Tab.
2. Check the KVM over IP in the USB over IP section.
3. Click Apply.
4. Assign meaningful channel names in the KCM OSD Setting section.
Maximum OSD Channel name is 8 characters.
Figure 33: KDS-EN6/WP-EN6 KCM OSD Setting
5. Reboot KDS-EN6/WP-EN6.
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Using the KDS-DEC6 Channel OSD

1. Enable the Channel OSD using the KDS-EN6 and KDS-DEC6 web pages (see Enabling
Channel OSD on page 42).
2. Attach a USB keyboard into the KDS-DEC6 USB port for OSD navigation control.
To Display OSD
Double-click Caps Lock on the Keyboard to display Channel OSD. The Channel OSD appears (Figure 34).
Figure 34: Channel OSD
To Navigate OSD:
Press Page Up or Page Down on the keyboard to display previous or next page of channels.
Press hold (up key) or (down key) on the keyboard to move up or down channels.
Press ENTER on the keyboard to choose selected channel.
Press any letter on the keyboard to filter the list to only display channels beginning with
that letter.
Double Click on ESC key to exit OSD Menu.
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KDS-EN6/KDS-DEC6/WP-EN6 – Operating KDS-EN6 and KDS-DEC6
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Operating KDS-EN6 and KDS-DEC6

After connecting your KDS-EN6/ KDS-DEC6 units, we recommend that you validate your connection setup, network discovery, and the quality of your audio and video sources before you continue.

Setting Up RS-232 over IP

RS-232 signals pass via the system to and/or from the peripheral devices that are connected to the decoders via a controller that is connected on the encoder side.
Select the connection type according to your requirements (see Serial over IP on page 41).

Type 1 Setup

In the Type 1 setup, RS-232 redirection is set and controlled by an RS-232 command. In the following example, a system of two encoders and two decoders is connected via a LAN
switch. A laptop is connected to KDS-EN6 1 and a display is connected to each of the two
KDS-DEC6 devices. The baud rate of the displays is different to that of KDS-EN6 1.
Figure 35: Serial over IP – RS-232 over IP
Note that:
The RS-232 settings of the encoders should always be 115200-8n1.
The RS-232 setting of the RS-232 controller (the laptop) should always be 115200-8n1.
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To send an RS-232 command from the PC to the display on KDS-DEC6 1:
1. Verify that both encoders and decoders enable serial over IP and are set to Type 1 operation mode.
Figure 36: Serial over IP – Type 1 Operation Mode
2. On your PC, open HyperTerminal and press Ctrl+N.
3. Type the KDS-DEC6 1 open command: “ast_c 0019fa0051b3 9600-8n1” (the MAC address of the device and the RS-232 settings of the display).
4. Press Enter.
KDS-EN6 1 RS-232 signal is redirected to KDS-DEC6 1 and you can control the display
on KDS-DEC6 1 via your PC.
5. To stop redirection, press Ctrl+N.

Guest Type 2 Mode Setup

Use guest type 2 for RS-232 communication with the peripheral devices on the encoders­decoders system via a controller that is connected to the network.
In this example, two encoders and two decoders are connected to a LAN switch and a laptop is connected to the network.
Figure 37: Serial over IP – Type 2 Guest connection
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To send an RS-232 command from the PC to the display on KDS-DEC6 2:
1. Verify that both encoders and decoders enable serial over IP and are set to Type 2 Guest operation mode.
Figure 38: Serial over IP – Type 2 Guest Operation Mode
2. On your PC open the HyperTerminal and then press Ctrl+N.
3. Set the baud rate to 115200-8n1.
4. Use the Telnet utility to connect to the box’s port 6752 (169.254.3.2.6752).
The laptop can pass RS-232 data to KDS-DEC6 2.
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Setting Up USB over IP

For detailed instructions, see USB over IP on page 40 and KVM Setup on page 20.

Setting Up IR over IP

You can control the peripheral devices remotely using IR over IP. For example you can control the media player from the display side by pointing the media player IR remote controller toward the IR receiver connected on the KDS-DEC6 side, see Figure 6.
The IR signal can only be extended between linked units.

Fast Video Switching

To optimize switching time, verify that:
All the encoders and decoders in the system have the same firmware version.
The current video streaming source and the new video streaming source have:
The same resolution, refresh rate, and scanning mode (interlace/progressive mode). Switching from HDMI to HDMI or HDMI to DVI. The same HDCP mode. The same HDMI info frame and “Video quality table”.
Resetting the KDS-EN6/ KDS-DEC6 to Factory Default
Values
You can reset the devices to their factory default values via the embedded Web pages (see
Resetting to Factory Default on page 29) or by using the channel buttons on the device:
1. Power down the device.
2. Press and hold the down button for 10 seconds while powering the device.
3. The device powers up and after 5 to 8 seconds resets back to factory default values.
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KDS-EN6/KDS-DEC6/WP-EN6 – Technical Specifications
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Technical Specifications

KDS-EN6
WP-EN6
KDS-DEC6
Inputs:
1 HDMI connector, 1 unbalanced stereo audio on
a 3.5mm mini jack (line in) 1 RS-232 on terminal block
connectors 1 USB (type B) port 1 IR on 3.5mm mini jacks (Rx)
1 HDMI connector, 1 RS-232 on terminal block
connectors 1 USB (type B) port 1 IR on 3.5mm mini jacks
(Rx)
1 Ethernet (LAN / PoE) on an RJ­45 connector
1 IR on 3.5mm mini jacks Rx
Outputs:
1 Ethernet (LAN / PoE) on an RJ-45 connector
1 IR on 3.5mm mini jacks (Tx)
1 Ethernet (LAN / PoE) on an RJ-45 connector
1 IR on 3.5mm mini jacks (Tx)
1 HDMI connector 2 left and right unbalanced stereo
audio on RCA connectors 1 RS-232 on terminal block
connectors 2 USB (type A) ports 1 IR on 3.5mm mini jacks (Tx) 1 Ethernet on an RJ-45 connector
(daisy-chain LAN)
Network:
10M/100M/1000M
Network Switch:
1G Multicast, IMGP Snooping Non-blocking, Layer 2
Streaming:
Unicast and multicast through RTSP (Real Time Streaming Protocol)
Controls:
Reset button, up and down channel buttons, channel 7-segment display, STATUS, LINK and ON LEDs
IR:
Wide-band 20kHz~60kHz bidirectional IR transmission
Management:
API, Kramer Control, Kramer AV services (Powered by Kramer Network)
Video Encoding/Decoding:
Compression Standard:
MJPEG
HDCP
HDCP 2.2
Scaling and Cropping:
Built in scaling and cropping for flexible display of source content on the decoder output
Bit Rates:
4K Peak: 850Mbps; 4K Average: 350Mbps; 1080p Average: 250Mbps
Resolution:
4096x2160@60Hz, 3840x2160@60Hz, 1920×1200@60Hz, 1920×1080@60Hz, 1864x1050@60Hz, 1856x1392@60Hz, 1792x1344@60Hz, 1728x1080@60Hz, 1704x960@60Hz, 1680×1050@60Hz, 1600×1200@60Hz, 1600x1050@60Hz, 1600×900@60Hz, 1536x960@60Hz, 1440×900@60Hz, 1440x576@60Hz, 1440x480@60Hz, 1400×1050@60Hz, 1366x768@60Hz,1360×768@60Hz, 1280×1024@60Hz, 1280×960@60Hz, 1280x800@60Hz, 1280x768@60Hz, 1280×720@60Hz,1224x768@60Hz, 1152x864@60Hz, 1152x720@60Hz, 1024×768@60Hz, 1064x600@60Hz, 1024x384@60Hz, 960x600@60Hz, 848x480@60Hz, 800×600@60Hz, 768x480@60Hz, 720×576@60Hz, 720×480@60Hz, and 640×480@60Hz, 640x400@60Hz, 640x350@60Hz
Audio Encoding/Decoding:
Compression Standard (Analog In/Out):
AAC-LC
Channels (HDMI embedded Audio):
PCM 2, 5.1, 7.1 Channel, Dolby Digital 5.1 Channel, Dolby Digital Plus, Dolby Digital True-HD,DTS
5.1 Channel, DTS-ES, DTS-HD High Resolution, DTS-HD Master Audio
Video Latency:
30–60ms
Power Options:
PoE, External power supply
Power Consumption:
48V DC, 140mA max.
48V DC, 140mA max.
48V DC, 185mA max.
Operating Temperature:
0° to +40°C (32° to 104°F)
Storage Temperature:
-40° to +70°C (-40° to 158°F)
Humidity:
10% to 90%, RHL non-condensing
Dimensions:
19cm × 10.3cm × 2.3cm (7.48" × 4.06" × 0.91") W, D, H
Shipping Dimensions:
34.5cm × 16.5cm × 5.2cm (13.58" × 6.5" × 2.05") W, D, H
Weight:
0.55kg (1.2lbs) approx.
Shipping Weight:
0.782kg (1.7lbs) approx.
Options:
IR Cable (PN: 3500-900617)
Specifications are subject to change without notice at www.kramerav.com
For optimum range and performance use the recommended Kramer cables available at
www.kramerav.com/product/KDS-DEC6. Using third-party cables may cause damage!
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The warranty obligations of Kramer Electronics Inc. (“Kramer Electronics”) for this product are limited to the terms set forth below:
What is Covered
This limited warranty covers defects in materials and workmanship in this product.
What is Not Covered
This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Kramer Electronics to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product. Without limiting any other exclusion herein, Kramer Electronics does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.
How Long this Coverage Lasts
The standard limited warranty for Kramer products is seven (7) years from the date of original purchase, with the following exceptions:
1. All Kramer VIA hardware products are covered by a standard three (3) year warranty for the VIA hardware and a standard three (3) year warranty for firmware and software updates; all Kramer VIA accessories, adapters, tags, and dongles are covered by a standard one (1) year warranty.
2. Kramer fiber optic cables, adapter-size fiber optic extenders, pluggable optical modules, active cables, cable retractors, ring mounted adapters, portable power chargers, Kramer speakers, and Kramer touch panels are covered by a standard one (1) year warranty. Kramer 7-inch touch panels purchased on or after April 1st, 2020 are covered by a standard two (2) year warranty.
3. All Kramer Calibre products, all Kramer Minicom digital signage products, all HighSecLabs products, all streaming, and all wireless products are covered by a standard three (3) year warranty.
4. All Sierra Video MultiViewers are covered by a standard five (5) year warranty.
5. Sierra switchers & control panels are covered by a standard seven (7) year warranty (excluding power supplies and fans that are covered for three (3) years).
6. K-Touch software is covered by a standard one (1) year warranty for software updates.
7. All Kramer passive cables are covered by a lifetime warranty.
Who is Covered
Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product.
What Kramer Electronics Will Do
Kramer Electronics will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:
1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition. Kramer Electronics will also pay the shipping costs necessary to return this product once the repair is complete.
2. Replace this product with a direct replacement or with a similar product deemed by Kramer Electronics to perform substantially the same function as the original product. If a direct or similar replacement product is supplied, the original product’s end warranty date remains unchanged and is transferred to the replacement product.
3. Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty.
What Kramer Electronics Will Not Do Under This Limited Warranty
If this product is returned to Kramer Electronics or the authorized dealer from which it was purchased or any other party authorized to repair Kramer Electronics products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. Kramer Electronics will not be responsible for any costs related to the removal or re-installation of this product from or into any installation. Kramer Electronics will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any programming required for a specific installation of this product.
How to Obtain a Remedy Under This Limited Warranty
To obtain a remedy under this limited warranty, you must contact either the authorized Kramer Electronics reseller from whom you purchased this product or the Kramer Electronics office nearest you. For a list of authorized Kramer Electronics resellers and/or Kramer Electronics authorized service providers, visit our web site at www.kramerav.com or contact the Kramer Electronics office nearest you. In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Kramer Electronics reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Kramer Electronics, will be required (RMA number). You may also be directed to an authorized reseller or a person authorized by Kramer Electronics to repair the product. If it is decided that this product should be returned directly to Kramer Electronics, this product should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused.
Limitation of Liability
THE MAXIMUM LIABILITY OF KRAMER ELECTRONICS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.
Exclusive Remedy
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF KRAMER ELECTRONICS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW. IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER PRODUCT” UNDER THE MAGNUSON -MOSS WARRANTY ACT (15 U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.
Other Conditions
This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Kramer Electronics or (iii) this product is not purchased from an authorized Kramer Electronics reseller. If you are unsure whether a reseller is an authorized Kramer Electronics reseller, visit our web site at www.kramerav.com or contact a Kramer Electronics office from the list at the end of this document. Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Kramer Electronics thanks you for purchasing a Kramer Electronics product. We hope it will give you years of satisfaction.
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www.kramerav.com support@kramerav.com
P/N:
2900-300655
Rev:
10
SAFETY WARNING
Disconnect the unit from the power supply before opening and servicing
For the latest information on our products and a list of Kramer distributors, visit our website where updates to this user manual may be found.
We welcome your questions, comments, and feedback.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. All brand names, product names, and trademarks are the property of their respective owners.
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