Kramer VM-218DTxr, VM-218DT User Manual

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P/N: 2900-300931 Rev 1 www.kramerAV.com
USER MANUAL
VM-218DTxr, VM-218DT HDMI/HDBT Switcher DA
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Kramer Electronics Ltd.
VM-218DTxr, VM-218DT – Contents
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Contents
Introduction 1
Getting Started 1 Overview 2 Typical Applications 4 Controlling your VM-218DTxr 4
Defining VM-218DTxr HDMI/HDBT Switcher DA 5 Installing in a Rack 7 Connecting the HDMI/HDBT Switcher DA 8
Connecting VM-218DTxr 8 Connecting VM-218DT 9 Extending Control Signals 10 Controlling VM-218DTxr via RS-232 CONTROL 12 Wiring the RJ 45 Connectors 12 Setting the DIP-switches 13 Cascading Devices 14
Operating and Controlling the VM-218DTxr 15
Using the Front Panel Buttons 15 Acquiring the EDID 15 Using the Ethernet 16
Using the Embedded Web Pages 20
Browsing VM-218DTxr Web Pages 20 Switching the Inputs and Setting the Output Volume 22 Defining Video and Audio Settings 23 Setting the Output Labels 24 Managing EDID 24 Setting Web Page Access Permission 29 Changing Device Settings 31 Upgrading the Firmware 33 Viewing the About Page 34
Upgrading the Firmware 35 Technical Specifications 36
Default Communication Parameters 37
Default EDID 38 Protocol 3000 40
Understanding Protocol 3000 40 Protocol 3000 Commands 41 Result and Error Codes 47
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Kramer Electronics Ltd.
VM-218DTxr, VM-218DT – Introduction
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Introduction

Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world of unique, creative, and affordable solutions to the vast range of problems that confront the video, audio, presentation, and broadcasting professional on a daily basis. In recent years, we have redesigned and upgraded most of our line, making the best even better!

Getting Started

We recommend that you:
Unpack the equipment carefully and save the original box and packaging materials for possible future shipment.
Review the contents of this user manual.
Go to www.kramerav.com/downloads/VM-218DTxr to check for up-to-date user manuals, application programs, and to check if firmware upgrades are available (where appropriate).

Achieving the Best Performance

Use only good quality connection cables (we recommend Kramer high-performance, high-resolution cables) to avoid interference, deterioration in signal quality due to poor matching, and elevated noise levels (often associated with low quality cables).
Do not secure the cables in tight bundles or roll the slack into tight coils.
Avoid interference from neighboring electrical appliances that may adversely influence
signal quality.
Position your Kramer VM-218DTxr / VM-218DT away from moisture, excessive sunlight and dust.
This equipment is to be used only inside a building. It may only be connected to other equipment that is installed inside a building.

Safety Instructions

Caution:
This equipment is to be used only inside a building. It may only be connected to other equipment that is installed inside a building.
For products with relay terminals and GPI\O ports, please refer to the permitted rating for an external connection, located next to the terminal or in the User Manual.
There are no operator serviceable parts inside the unit.
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VM-218DTxr, VM-218DT – Introduction
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Warning:
Use only the power cord that is supplied with the unit.
Disconnect the power and unplug the unit from the wall before installing.
Do not open the unit. High voltages can cause electrical shock! Servicing by qualified
personnel only.
To ensure continuous risk protection, replace fuses only according to the rating specified on the product label which located on the bottom of the unit.

Recycling Kramer Products

The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected and recycled. To comply with the WEEE Directive, Kramer Electronics has made arrangements with the European Advanced Recycling Network (EARN) and will cover any costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on arrival at the EARN facility. For details of Kramer’s recycling arrangements in your particular country go to our recycling pages at www.kramerav.com/support/recycling.

Overview

The devices described in this user manual are generally referred to as VM-218DTxr or
HDMI/HDBT Switcher DA. A device is named specifically only when a device-specific
feature is described.
The differences between VM-218DTxr and VM-218DT are summarized in the following table:
Product
Extension
Resolution
Reach
VM-218DTxr
HDMI, RS-232, IR, Ethernet
4K @60Hz (4:2:0)
Up to 100m (330ft)
1080p @60Hz 36bpp
Up to 130m (430ft)
1080p @60Hz 24bpp
Up to 180m (590ft)
VM-218DT
HDMI, RS-232, IR
4K @60Hz (4:2:0)
Up to 40m (130ft)
1080p @60Hz 36bpp
Up to 70m (230ft)
Congratulations on purchasing your Kramer VM-218DTxr HDMI/HDBT Switcher DA.
VM-218DTxr is a high-quality, extended-reach 4K@60Hz (4:2:0) HDBaseT (HDBT) distributor
that takes either an HDMI or an extended-reach HDBaseT input (selectable), equalizes and reclocks the signal and distributes it to eight identical extended-reach HDBaseT outputs, each with its own Ethernet, RS-232 and IR control signals. The unit also includes a loop HDMI output along with audio de-embedding (extraction) to analog stereo port. As an integrated extender distributor, VM-218DTxr re-extends and distributes native extended-reach HDBaseT signals with up to 4K video resolution.
VM-218DT distributes the selected input signal (HDMI or long-reach HDBaseT) to the eight
long-reach HDBaseT outputs together with RS-232 and IR control signals.
VM-218DTxr provides exceptional quality, advanced and user-friendly operation, and flexible
control.
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VM-218DTxr, VM-218DT – Introduction
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Exceptional Quality

High Performance Extender Distributor – High-quality professional 1:8 distribution of native extended-reach HDBaseT signals, for deploying mid-way between an AV source and multiple remote displays and gaining extra extended-reach extension. It is coupled with both sides, input and output, extension of a maximum 4K@60Hz (4:2:0) 24bpp video resolution signal to maximum 100m (330ft) extended-reach over CAT copper cable, and even further reach for lower HD video resolution. The extender distributor is standard and capable of being connected to any market-available HDBaseT compliant extending product.
I-EDIDPro™ Kramer Intelligent EDID Processing™ – An intelligent EDID handling, processing and pass-through algorithm that ensures Plug and Play operation for HDMI source and display systems.
Audio De-embedding (Extraction) – The transmitted digital audio signal is converted to an analog signal and de-embedded to stereo unbalanced analog audio output. This enables user-selectable de-embedding of input digital audio to play at local hi-quality speakers separate from a remote receiver-connected AV sink device, such as a TV display or audio speakers, to provide higher quality audio playback.

Advanced and User-friendly Operation

HDMI Signal Extension – HDMI 2.0 and HDCP 1.4 compliant signal, supporting deep color, x.v.Color™, lip sync, 7.1 PCM, Dolby TrueHD, DTS-HD, 2K, 4K, and 3D. EDID
signals are passed through from the source to the display.
Bidirectional RS-232 Extension – Serial interface data flows in both directions, on each extension line, enabling data transmission and control of devices.
Bidirectional Infrared Extension – IR interface data flows in both directions, on each extension line, enabling remote control of peripheral devices located at either end of the extended line.
For VM-218DTxr only, Ethernet Extension Ethernet interface data flows in both directions on each extension line, enabling extension of up to 100Mbps Ethernet connectivity for LAN communication and control of devices.
Cost-effective Maintenance – Status LED indicators for HDMI and HDBT ports to facilitate easy local maintenance and troubleshooting.
Remote IP device management via built-in web pages or RS-232 control connection.
Simple System Management – Remote system management support to enable quick
and efficient remote system and device life-cycle management.
Easy operation and control using front panel buttons, or remotely via the Embedded web pages.
Local and remote firmware upgrade via mini-USB, control RS-232 or Ethernet connection and the K-Upload tool to ensure long field-proven deployment.
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VM-218DTxr, VM-218DT – Introduction
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Flexible Connectivity

Selectable Inputs – HDMI or HDBT inputs, selectable via front panel buttons, Web UI or remote system management.
HDBT Outputs – one HDMI output (loop) and Eight HDBT outputs.
Field-upgradable Scalability – Multiply your outputs by connecting an additional unit to
the HDMI loop output even while the device is active and operating. The original high­quality signal is duplicated at the same quality and simultaneously routed to the cascaded DA and to all the, transforming your 2x8 unit into a 2x16 switchable DA.
Flexible control extension – Bidirectional IR, RS-232 or Ethernet (for VM-218DTxr) for HDBT input and each of the HDBT outputs for control extension.
Easy Installation – Twisted-pair cables for HDBaseT signals wiring. Rack mountable enclosure for mounting in a 1U rack space with included rack ears and universal 100– 240V AC power connection.

Typical Applications

VM-218DTxr is ideal for the following typical applications:
Presentation and multimedia applications.
Signal distribution to multiple displays spread within large spaces.
Digital signage.
Rental and staging.

Controlling your VM-218DTxr

Control your VM-218DTxr directly via the front panel push buttons, or:
By RS-232 serial commands transmitted by a touch screen system, PC, or other serial controller.
Remotely, from the infrared remote-control transmitter.
Via the Ethernet using built-in user-friendly web pages.
Via Kramer Network management system.
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Kramer Electronics Ltd.
VM-218DTxr, VM-218DT – Defining VM-218DTxr HDMI/HDBT Switcher DA
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Defining VM-218DTxr HDMI/HDBT Switcher DA

VM-218DTxr and VM-218DT appear identical.
This section defines VM-218DTxr.
Figure 1: VM-218DTxr HDMI/HDBT Switcher DA Front Panel
#
Feature
Function
IR LED
Lights orange when the unit accepts IR remote commands.
IR Sensor
Use to control a peripheral device connected to OUT 2 HDBT with that
device’s remote controller.
POWER LED
Lights when the unit is powered.
VOLUME ()
Press to decrease the volume of the analog audio output.
VOLUME ()
Press to increase the volume of the analog audio output.
INPUT Selector Button
Press to select input 1 HDMI or input 2 HDBT.
INPUT LEDs
Lights green to indicate the selected input: 1 HDMI or 2 HDBT.
EDID READ Button
Press to read the selected EDID and write it to both inputs.
EDID SELECT Button
Press to cycle through the sources from which to read the EDID: Default, External, or Output. When Output is selected, cycles through outputs 1 to 9. The relevant EDID TYPE and OUTPUT LEDs light green.
EDID TYPE LEDs
Lights green to indicate the selected EDID type: DEFAULT, EXT. (external) or OUTPUT.
OUTPUT LEDs (1 to 9)
In normal operation mode: lights green when an acceptor is connected to the output. In EDID mode: when EDID TYPE OUTPUT LED lights green, press the EDID SELECT button briefly to cycle through output 1 to 9 to select the output from which to read EDID. The relevant LED lights during EDID setup and remains lit after completing the EDID setup.
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VM-218DTxr, VM-218DT – Defining VM-218DTxr HDMI/HDBT Switcher DA
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Figure 2: VM-218DTxr HDMI/HDBT Switcher DA Rear Panel
#
Feature
Function
IN 2 IR on a 3.5 Mini Jack
Connect to an IR emitter/sensor cable for IR link extension via IN 2 HDBT.
IN 2 RS-232 (G, Rx, Tx) Terminal Block Connector
Connect to a serial controller for RS-232 link extension via IN 2 HDBT. IN 1 HDMI Connector
Connect to an HDMI source.
IN 2 HDBT on RJ-45 Connectors
Connect to an HDBT transmitter (for example: TP-780Txr for
VM-218DTxr and TP-580T for VM-218DT).
IR on 3.5 Mini Jacks (for OUT 2 to 9)
Connect to remote IR emitter/sensor cables to IR control the devices that are connected to the HDBT acceptors.
RS-232 OUT (G, Rx, Tx) Terminal Block Connectors (2 to 9)
Connect to serially control the devices connected to the HDBT acceptors. OUT 1 HDMI Connector
Connect to the HDMI input of an additional DA or connect to a local monitor.
OUT HDBT RJ-45 Connectors (2 to 9)
Connect to HDBT receivers (for example: TP-780Rxr for VM-218DTxr and TP-580R for VM-218DT).
AUDIO OUT 3.5mm Mini Jack
Connect to an analog audio acceptor.
RS-232 CONTROL 3-pin Terminal Block
Connect to the serial controller to control the VM-218DTxr.
REMOTE 3-pin Terminal Block
For future use. SETUP DIP-switches
Use to set the device behavior.
ETHERNET RJ-45 Connector
Connect to LAN for Ethernet extension via IN and OUT HDBT ports and remote IP control of the VM-218DTxr.
RESET Button
Press and hold while powering on the device to reset to factory default parameters.
PROG Mini USB Connector
Connect to a PC to perform firmware upgrades.
Mains Power Connector, Fuse and Switch
Connect to the mains supply.
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VM-218DTxr, VM-218DT – Installing in a Rack
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Installing in a Rack

This section provides instructions for rack mounting VM-218DTxr. Before installing in a rack, verify that the environment is within the recommended range:
Operation temperature – 0 to 40C (32 to 104F).
Storage temperature – -40 to +70C (-40 to +158F).
Humidity – 10% to 90%, RHL non-condensing.
When installing on a 19" rack, avoid hazards by taking care that:
It is located within recommended environmental conditions. Operating ambient temperature of a closed or multi-unit rack assembly may exceed ambient room temperature.
Once rack mounted, there is enough air flow around VM-218DTxr.
VM-218DTxr is placed upright in the correct horizontal position.
You do not overload the circuit(s). When connecting VM-218DTxr to the supply
circuit, overloading the circuits may have a detrimental effect on overcurrent protection and supply wiring. Refer to the appropriate nameplate ratings for information. For example, for fuse replacement, see the value printed on the product label.
VM-218DTxr is earthed (grounded) and connected only to an electricity socket with grounding. Pay particular attention when electricity is supplied indirectly (for example, when the power cord is not plugged directly into the wall socket but to an extension cable or power strip). Use only the supplied power cord.
To rack mount the machine, attach both ear brackets (by removing the screws from each side of the machine and replacing those screws through the `ear brackets) or place the machine on a table.
Detachable rack ears can be removed for desktop use.
Always mount VM-218DTxr in the rack before connecting any cables or power.
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VM-218DTxr, VM-218DT – Connecting the HDMI/HDBT Switcher DA
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Connecting the HDMI/HDBT Switcher DA

Although both the VM-218DTxr and VM-218DT appear identical, the VM-218DTxr also extends Ethernet signals, therefore the connecting procedures in this section are described separately for each device.
Always switch off the power to each device before connecting it to your VM-218DTxr. After connecting your VM-218DTxr, connect its power and then switch on the power to each device.

Connecting VM-218DTxr

Figure 3: Connecting to VM-218DTxr
To connect the VM-218DTxr as illustrated in the example in Figure 3:
1. Connect an HDMI source (for example, a Blu-ray player) to the IN 1 HDMI connector .
2. Connect an HDBT transmitter (for example, Kramer TP-780Txr) to the IN 2 HDBT RJ-45 connector .
3. Connect the OUT 1 HDMI connector to an HDMI acceptor (for example, a display).
4. Connect the 8 OUT HDBT RJ-45 connectors (2 to 9) to up to 8 HDBT receivers (for example, Kramer TP-780Rxr receivers).
5. Connect the AUDIO OUT 3.5mm mini jack to an analog audio acceptor (for example, Kramer Tavor 6-O speakers).
6. Connect the RS-232 terminal block connector to a serial control device (for example, a laptop) to control VM-218DTxr.
7. Connect the Ethernet RJ-45 port to the Ethernet LAN to control the VM-218DTxr and LAN-connected peripheral devices, either local LAN or through input HDBT extended
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Ethernet, via IP control device (for example, a laptop) and/or an IP room controller (for example, Kramer SL-240C).
8. Connect the power adapter to the VM-218DTxr and to the mains electricity (not shown in Figure 3).
9. Connect signal extensions (see Extending Control Signals on page 10).
The USB connector and power cord are not shown in Figure 3.

Connecting VM-218DT

Figure 4: Connecting to VM-218DT
To connect the VM-218DT as illustrated in the example in Figure 4:
1. Connect an HDMI source (for example, a Blu-ray player) to the IN 1 HDMI connector .
2. Connect an HDBT transmitter (for example, Kramer TP-580T) to the IN 2 HDBT RJ-45 connector .
3. Connect the OUT 1 HDMI connector to an HDMI acceptor (for example, a display).
4. Connect the 8 OUT HDBT RJ-45 connectors (2 to 9) to up to 8 HDBT receivers (for example, Kramer TP-580R receivers).
5. Connect the AUDIO OUT 3.5mm mini jack to an analog audio acceptor (for example, Kramer Tavor 6-O speakers).
6. Connect the RS-232 terminal block connector to a serial control device (for example, a laptop) to control the VM-218DT.
7. Connect the Ethernet RJ-45 port to the Ethernet LAN to control the VM-218DT and its peripheral devices and/or to a room controller (for example, Kramer
SL-240C).
8. Connect the power adapter to the VM-218DT and to the mains electricity (not shown in Figure 4).
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9. Connect signal extensions. See:
IR Extension on page 10. RS-232 Extension on page 11.
The USB connector and power cord are not shown in Figure 4.

Extending Control Signals

VM-218DTxr can extend IR, RS-232 and Ethernet control signals to peripheral devices that
are connected to the relevant ports on the transmitter and receivers that are connected to the
VM-218DTxr. VM-218DT can extend IR and RS-232 control signals in the same way.
The following procedures provide examples for extending signals.
You can extend only one type of signal (RS-232, IR or Ethernet-for VM-218DTxr only) to control a peripheral device. Figure 3 (for VM-218DTxr) and Figure 4 (for VM-218DT) show several types of signal extensions for each HDBT device, for illustrating device capabilities only.

IR Extension

Use the IR 3.5mm mini jacks for the HDBT input and outputs to extend IR control signals between any set of IR ports on the HDBT transmitter and receivers.
To extend an IR signal, for example, from VM-218DTxr to Projector B:
1. Connect an IR sensor cable to the OUT 5 IR 3.5mm mini jack.
2. Connect an IR emitter cable between the TP-780Rxr receiver (that is connected to OUT 5) and Projector B.
3. Point the Projector B IR remote-control transmitter to the IR sensor to control Projector B via the TP-580Rxr receiver that is connected to HDBT OUT 5.
In the same way you can control other peripheral devices connected to the HDBT-connected transmitter and/or receivers.
To extend an IR signal, for example, from a remote room controller to Projector A:
1. Connect an IR cable between a room controller (for example, Kramer SL-240C) and the IR port of the IN 2 HDBT-connected on the TP-780Txr transmitter.
2. Connect an IR cable between the IN 2 IR 3.5mm mini jack and the OUT 3 3.5mm mini jack.
3. Connect an IR emitter cable between the IR port of the TP-780Rxr receiver that is connected to OUT 3 and the IR port on Projector A.
4. Send an IR signal from the room controller to Projector A via the IN 2 TP-780Txr transmitter and the OUT 3 TP-780Rxr receiver.
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In the same way you can pass IR signals to control other connected peripheral devices using the IR ports of the VM-218DTxr, HDBT transmitter and HDBT receivers.

RS-232 Extension

Use the RS-232 3-pin terminal block connectors for the HDBT input and outputs to extend RS-232 control signals between any set of RS-232 ports on the HDBT transmitter and receivers.
To extend an RS-232 signal, for example, from VM-218DTxr to Projector B:
1. Connect OUT 5 RS-232 3-pin terminal block connector to a room controller (for example, the Kramer SL-240C room controller.
2. Connect the RS-232 port on the TP-780Rxr receiver (that is connected to HDBT OUT 5) to Projector B.
3. Send an RS-232 command from the room controller to Projector B.
In the same way you can control other peripheral devices that are connected to the transmitter and/or receivers.
To extend an RS-232 signal, for example, from a remote room controller to Projector A:
1. Connect an RS-232 cable between a room controller (for example, Kramer SL-240C) and the RS-232 port on the TP-780Txr transmitter that is connected to HDBT IN 2.
2. Connect an RS-232 cable between the IN 2 RS-232 3-pin terminal block connector and the OUT 3 RS-232 3-pin terminal block connector.
3. Connect an RS-232 cable between the TP-780Rxr (that is connected to OUT 3 HDBT) RS-232 port and Projector A.
4. Send an RS-232 command from the room controller to Projector A on the TP-780Rxr via the HDBT IN 1 port.
In the same way you can send RS-232 commands to control other peripheral devices connected to the transmitter/receivers.
In the same way you can send RS-232 signals and commands to control other peripheral devices connected between the RS-232 ports of the VM-218DTxr, HDBT transmitter and HDBT receivers.

Ethernet Extension (VM-218DTxr only)

Use the ETHERNET RJ-45 port input and outputs to extend Ethernet signals via control devices and/or control software to and from the HDBT transmitter/receivers.
To send a command from a room controller, for example, to the display:
1. Connect the ETHERNET RJ-45 port to the Ethernet.
2. Connect the ETH port of a room controller (for example, the Kramer SL-240C room controller) to the Ethernet.
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3. Send an RS-232 command from the room controller to the display on the TP-780Rxr via the HDBT OUT 7 port.
In the same way you can control other peripheral devices connected to the transmitter/receivers.

Controlling VM-218DTxr via RS-232 CONTROL

VM-218DTxr features an RS-232 CONTROL 3-pin terminal block connector allowing the
RS-232 to control the VM-218DTxr. To do so, connect the VM-218DTxr to a controller (for example a PC) via the RS-232 CONTROL terminal block on the rear panel as follows:
Pin 2 to the TX pin on the VM-218DTxr RS-232 CONTROL terminal block.
Pin 3 to the RX pin on the VM-218DTxr RS-232 CONTROL terminal block.
Pin 5 to the G pin on the VM-218DTxr RS-232 CONTROL terminal block.

Wiring the RJ 45 Connectors

This section defines the HDBT pinout, using a straight pin-to-pin cable with RJ 45 connectors.
For HDBT cables, it is recommended that the cable ground shielding be connected/soldered to the connector shield.
EIA /TIA 568B
PIN
Wire Color
1
Orange / White
2
Orange
3
Green / White
4
Blue
5
Blue / White
6
Green
7
Brown / White
8
Brown
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Setting the DIP-switches

Changes to the DIP-switches only take effect following power-up. After changing a switch, reboot the device. All DIP-switches are set to Off (up) by default.
#
Feature
Dip-switch Settings
1
Reserved
2
Range mode
Off (up) – Normal range (default). On (down) – HDBaseT Ultra-long range (provides increased range at a reduced bandwidth).
Note that range mode affects the HDBT input only.
3
Audio de-embedding
Off (up) – Enable 2-channel uncompressed audio de-embedding to the analog audio output port (default).
Note that compressed audio pass-through is disabled.
On (down) – Disable audio de-embedding and enable pass-through of all audio formats.
Note that the analog audio output port is muted.
4
Force RGB
Off (up) – Normal mode (default). On (down) – Force RGB mode.
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Cascading Devices

Use the OUT 1 HDMI connecter on VM-218DTxr to connect a local monitor or to distribute the signal to an additional receiver, thus creating a 2x16 DA system as described in the following example.
To cascade VM-218DTxr:
1. Connect the inputs and outputs to the primary device as described in Connecting the
HDMI/HDBT Switcher DA on page 8, except for the OUT 1 HDMI connector.
2. On the cascaded DA device, connect the receivers as required.
Connect the power to the receivers only after connecting them to the cascaded device.
3. Connect the OUT 1 HDMI connector on the primary device to the IN 1 HDMI connector
on the cascaded DA device.
4. After powering the cascaded device, make sure that the HDMI input is selected on the cascaded device.
Figure 5: Cascading DAs
18
14
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VM-218DTxr, VM-218DT – Operating and Controlling the VM-218DTxr
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Operating and Controlling the VM-218DTxr

Control VM-218DTxr in the following ways:
Using the Front Panel Buttons on page 15.
Acquiring the EDID on page 15.
Using the Ethernet on page 16.

Using the Front Panel Buttons

Use the VM-218DTxr front panel buttons:
Press VOLUME and to set the analog audio output volume.
Press INPUT to select the required input (indicated by HDMI and HDBT LEDs ).
Press EDID SELECT and EDID READ to acquire the EDID (see Acquiring the
EDID on page 15).

Acquiring the EDID

Initially, each input on the VM-218DTxr has a factory default EDID loaded (see Default EDID on page 38). This lets you connect the power to VM-218DTxr while an active source is connected before having to connect one of the acceptors. VM-218DTxr reads the EDID, which is stored in the non-volatile memory and uses it for the active connected sources.
In the same way, the acquired EDID from a connected output or an external source is stored in the non-volatile memory.
You can acquire the EDID from any of the following sources:
DEFAULT: The factory default EDID.
OUTPUT: Active acceptors that are connected to OUT 1 HDMI or OUT (2 to 9) HDBT.
EXTERNAL: A custom EDID (acquired via EDID Designer software, by connecting a PC
to VM-218DTxrt via RS-232 or USB ports).
You can acquire the EDID using:
The front panel buttons (see Acquiring EDID via the Front Panel Buttons on page 16)
The embedded web pages (see Managing EDID on page 24)
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EDID Designer software.
VM-218DTxr Supports EDID Designer (via the mini USB port) that can be
loaded from our Web site: Kramer EDID Designer. To use the mini USB port, you need to download and the Kramer USB driver
from our Web site at: www.kramerav.com/support/product_downloads.asp and install it.

Acquiring EDID via the Front Panel Buttons

The following procedure is usually done only once, when the device is being set up.
To acquire the EDID:
1. Press EDID SELECT repeatedly until the required EDID source is selected, (either DEFAULT, EXT, or OUTPUT LED lights ).
When selecting OUTPUT, keep pressing repeatedly to select the desired output. The relevant LED lights green.
2. Press EDID READ .
EDID READ flashes once and the EDID is copied to the currently selected input.
EDID READ flashing 3 times indicates that the EDID was not read.
The device reverts to the last stored EDID type, as indicated by the relevant EDID TYPE LEDs.
If the EDID READ button is not pressed for five seconds, the procedure is terminated, the device does not store a new EDID and the OUTPUT 1 to 9 LEDs revert to normal operation.

Forcing the RGB Mode

Normally (the default state), when acquiring EDID, the device supports any color space that is defined in the acquired EDID parameters. In case of a color space problem, enabling Force RGB mode may improve the colors of the image on the display.
Force RGB mode is enabled via the DIP-switches on the rear panel (see Setting the DIP-
switches on page 13).

Using the Ethernet

You can connect to the VM-218DTxr via Ethernet using either of the following methods:
Locally, directly to the laptop using a crossover cable (see Connecting the Ethernet Port
Directly to a Laptop on page 17).
Remotely over IP LAN, via a network hub, switch, or router, using a straight-through cable (see Connecting the Ethernet Port via IP LAN on page 19).
Note: If you want to connect via a router and your IT system is based on IPv6, speak to your IT department for specific installation instructions.
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Connecting the Ethernet Port Directly to a Laptop

You can connect the Ethernet port of the VM-218DTxr directly to the Ethernet port on your PC using a crossover cable with RJ-45 connectors.
This type of connection is recommended for identifying the VM-218DTxr with the factory configured default IP address.
After connecting the VM-218DTxr to the Ethernet port, configure your PC as follows:
1. Click Start > Control Panel > Network and Sharing Center.
2. Click Change Adapter Settings.
3. Highlight the network adapter you want to use to connect to the device and click Change settings of this connection. The Local Area Connection Properties window for the selected network adapter appears as shown in Figure 6.
Figure 6: Local Area Connection Properties Window
4. Highlight either Internet Protocol Version 6 (TCP/IPv6) or Internet Protocol Version 4 (TCP/IPv4) depending on the requirements of your IT system.
5. Click Properties. The Internet Protocol Properties window relevant to your IT system appears as shown in
Figure 7 or Figure 8.
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VM-218DTxr, VM-218DT – Operating and Controlling the VM-218DTxr
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Figure 7: Internet Protocol Version 4 Properties Window
Figure 8: Internet Protocol Version 6 Properties Window
6. Select Use the following IP Address for static IP addressing and fill in the details as shown in Figure 9. For TCP/IPv4 you can use any IP address in the range 192.168.1.1 to 192.168.1.255 (excluding 192.168.1.39) that is provided by your IT department.
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Figure 9: Internet Protocol Properties Window
7. Click OK.
8. Click Close.

Connecting the Ethernet Port via IP LAN

You can connect the Ethernet port of the VM-218DTxr, via IP LAN, to the Ethernet port on a network hub or using a straight-through cable with RJ-45 connectors.

Configuring the Ethernet Port

You can set the Ethernet parameters via the embedded Web pages.
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VM-218DTxr, VM-218DT – Using the Embedded Web Pages
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Using the Embedded Web Pages

The VM-218DTxr can be operated remotely using the embedded web pages. The web pages are accessed using a web browser and an Ethernet connection.
Before attempting to connect:
Perform the procedures in Using the Ethernet on page 16.
Ensure that your browser is supported.
The following operating systems and Web browsers are supported:
OS
Version
Windows 7 IE
Firefox
Chrome
Safari
Windows 10
IE
Edge
Firefox
Chrome
Mac
Safari
iOS
Safari

Browsing VM-218DTxr Web Pages

To browse the VM-218DTxr Web pages:
1. Open your Internet browser.
2. Type the IP number of the device in the Address bar of your browser. For example, the default IP number:
The Authentication window appears (if set, security is enabled):
Figure 10: Using the Embedded Web Pages – The Authentication Window
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3. Enter the User Name and Password (Admin, Admin) and click OK. The Switching Web page appears (see Figure 11).
The VM-218DTxr Web pages enable performing the following:
Switching the Inputs and Setting the Output Volume on page 22.
Defining Video and Audio Settings on page 23.
Setting the Output Labels on page 24.
Managing EDID on page 24.
Setting Web Page Access Permission on page 29.
Changing Device Settings on page 31.
Upgrading the Firmware on page 33.
Viewing the About Page on page 34.
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Switching the Inputs and Setting the Output Volume

The Switching page enables performing the following functions:
Switching the Inputs on page 22.
Setting the Volume on page 22.

Switching the Inputs

To select an input to switch to the outputs:
1. In the Navigation pane, click Switching. The Switching page appears.
Figure 11: Switching Page with Navigation List on the Left
2. Click an input to route it to the outputs.
A green dot on the input button indicates that the input is connected and active.
3. Click to edit the input label name.

Setting the Volume

To set the analog audio volume:
1. In the Navigation pane, click Switching. The Switching page appears.
2. Use the slider to set the Analog Output Volume (0dB, by default).
3. If required, click to mute/unmute the output.
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Defining Video and Audio Settings

The Video and Audio Settings page enables performing the following functions:
Setting the Power-Off Delay on page 23.
Supporting HDCP Mode on page 23.
Viewing Audio De-Embedding Status on page 24.

Setting the Power-Off Delay

When a signal is lost, you can set the output 5V power off delay time.
When 5V on the output is powered down, it indicates to the display connected to it that no video signal is present.
To set the power-off delay time:
1. In the Navigation pane, click Video & Audio Settings. The Video & Audio Settings page appears.
Figure 12: Video & Audio Settings Page
2. Set the delay time (900sec, by default).
3. Click Set.
The delay time is set.

Supporting HDCP Mode

To Enable/disable HDCP for each input:
1. In the Navigation pane, click Video & Audio Settings. The Video & Audio Settings page appears.
2. Click Enable (default)/Disable per input.
Setting HDCP support to disabled on the HDMI input allows the source to transmit a non-HDCP signal if required (for example, when working with a Mac computer).
HDCP mode is set per input.
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Viewing Audio De-Embedding Status

In the Navigation pane, click Video and Audio Settings to view the audio de-embedding status as set by DIP-switch 3 (see Setting the DIP-switches on page 13).

Setting the Output Labels

Use the Output Settings page to label the different outputs. This can be very helpful (for example, for supporting the system) since HDBT outputs 2 to 9 that are connected to receivers can be identified easily on location.
To change an output label name:
1. In the Navigation pane, click Output Settings. The Output Settings page appears.
Figure 13: Output Settings Page
2. Type the new output label and click .

Managing EDID

Use the EDID page to read the EDID from:
Any of the inputs. Any of the outputs. The default EDID.
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You can also load an external custom EDID file from your PC onto the VM-218DTxr. The selected EDID can be copied to the selected input/s.
View the currently selected EDID source Bytemap by clicking Bytemap on the right side.
To copy an EDID from an input (or output) to an input:
1. In the Navigation pane, click EDID Management. The EDID Management page appears.
Figure 14: EDID Management Page
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2. Select the EDID source (for example, one of the inputs).
If you are reading EDID from an output, make sure that that output is connected to an acceptor.
Figure 15: EDID Management Page – Select an EDID Input (Read From)
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3. Select the input/s (or all the inputs) to which the EDID is copied.
Figure 16: EDID Management Page – Select the Inputs (Copy To)
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4. Click COPY. The Input 2 EDID is copied to the selected inputs.
Figure 17: EDID Management Page – EDID Copied
Once the EDID is copied, a success message appears:
Figure 18: EDID Management Page – EDID Copied Successfully
5. Click OK.
To read the EDID from the default EDID:
1. In the Navigation pane, click EDID Management. The EDID Management page appears.
2. Click Default.
3. Select the input/s (or all the inputs) to which the default EDID is copied.
4. Click Copy and follow the instructions on-screen.
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To load an external EDID file:
1. In the Navigation pane, click EDID Management. The EDID Management page appears.
2. In the File area, click to browse for the EDID file location.
3. Open the EDID file.
4. Select the input/s (or all the inputs) to which the EDID is copied.
5. Click Copy and follow the instructions on-screen.

Setting Web Page Access Permission

To define access permission to the web pages in the Navigation pane, click Authentication. The Authentication page appears.
By default, the Web pages are secured (username and password are both Admin).
Figure 19: Authentication Page
To change the password:
1. In the Navigation pane, click Authentication. The Authentication page appears.
2. Type current password and then type the new password twice.
3. Click Change to store the new password. The following message appears:
Figure 20: Authentication – Reloading Web Page
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To disable security:
1. In the Navigation pane, click Authentication. The Authentication page appears.
2. Click Disabled.
3. The Confirm window appears.
Figure 21: Authentication – Confirm Window
4. Type the password to disable the authentication.
5. Click OK. Authentication is disabled:
Figure 22: Authentication – Authentication Disabled
To enable security:
1. In the Navigation pane, click Authentication. The Authentication page appears.
2. Click Enabled. The following message appears:
Figure 23: [Figure Caption]
3. Click OK. The page reloads, and authentication is required.
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VM-218DTxr, VM-218DT – Using the Embedded Web Pages
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Changing Device Settings

Use the Device Settings page to change the device name (click Set) and perform the following operations:
Changing the Ethernet Settings on page 31.
Loading/Saving a Configuration on page 32.
Factory Reset on page 33.

Changing the Ethernet Settings

To change the Ethernet settings:
1. In the Navigation pane, click Device Settings. The Device Settings page appears:
Figure 24: The Device Settings Page
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VM-218DTxr, VM-218DT – Using the Embedded Web Pages
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2. Set DHCP ON or OFF (default).
3. If DHCP is OFF, change any of the parameters (IP Address, Netmask and/or Gateway).
4. Click Set.
After changing the IP Address, or DHCP to ON, reload the Web page with the new IP address.
After changing the Subnet mask, turn the VM-218DTxr power off and then on again.

Loading/Saving a Configuration

To Save a configuration file to your PC:
1. In the Navigation pane, click Device Setting. Device Settings page appears.
2. Click Save. The configuration is saved, and the following message appears:
Figure 25: Device Settings - Saving the Configuration
3. Click click here to save and download the configuration to your PC.
To Load a configuration from your PC:
1. In the Navigation pane, click Device Setting. Device Settings page appears.
2. Click Load and browse for the configuration file.
3. Select the configuration file and click Open. The configuration file is uploaded, and the following message appears:
Figure 26: Device Settings – Configuration Uploaded
4. Click OK.
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Factory Reset

To reset the device to its factory default parameters:
1. In the Navigation pane, click Device Settings. The Device Settings page appears.
2. Click Factory reset the following message appears:
Figure 27: Device Settings Page – Factory Reset Message
3. Click OK and wait for the web page to reload following factory reset.
See Default Communication Parameters on page 37 to view other factory reset procedures.

Upgrading the Firmware

To perform firmware upgrade:
1. In the Navigation pane, click Firmware Upgrade. The Firmware Upgrade page appears.
Figure 28: Firmware Upgrade Page – Selecting the New Firmware File
2. Click Update and select the new firmware file from the new firmware folder.
Figure 29: Firmware Upgrade Page – Update Warning Message
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3. Click OK. Wait for the new firmware update completion:
Figure 30Firmware Upgrade Page – Uploading New Firmware
4. Once complete, the web page reloads.
5. Make sure that the new version appears in the Firmware Upgrade page.

Viewing the About Page

In the Navigation pane, click About to view the VM-218DTxr Web page version and Kramer Electronics Ltd details.
Figure 31: About Page
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VM-218DTxr, VM-218DT – Upgrading the Firmware
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Upgrading the Firmware

Upgrade the firmware in any of the following ways:
Remotely, via the Embedded web pages (see Upgrading the Firmware on page 33).
Remotely, via Kramer Network (see www.kramerav.com/manual/Kramer Network).
Locally, via Kramer K-UPLOAD software connecting the device to your PC by PROG
micro USB port , or via the RS-232 (when DIP-switch 6 set to Off (up position) allowing RS-232 to control/program the device). The latest version of K-UPLOAD and installation instructions can be downloaded from our website at: www.kramerav.com/support/product_downloads.asp.
Note that in order to use the micro USB port, you need to install the Kramer USB driver, available at: www.kramerav.com/support/product_downloads.asp.
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VM-218DTxr, VM-218DT – Technical Specifications
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Technical Specifications

Inputs 1 HDMI
On a female HDMI connector
1 HDBT
On an RJ-45 connector
Outputs
1 HDMI
On a female HDMI connector
8 HDBT
On RJ-45 connector
1 Unbalanced Stereo Audio
On a 3.5mm mini jack
Ports
1 IR IN
On a 3.5mm mini jack for IR link extension via IN 2 HDBT
8 IR OUT
On 3.5mm mini jacks for IR link extension via OUT HDBT (2 to 9)
1 RS-232 IN
On a 3-pin terminal block for serial link extension via IN 2 HDBT
8 RS-232 OUT
On 3-pin terminal blocks for serial link extension via OUT HDBT (2 to 9)
1 Mini USB
On a female USB connector for firmware upgrade
1 RS-232
On a 3-pin terminal block for device control
1 10/100BaseT Ethernet
On an RJ-45 female connector for device control via LAN and Ethernet link extension via IN HDBT and OUT HDBT (2 to 9)
Extension Reach
VM-218DTxr
4K @60Hz (4:2:0)
Up to 100m (330ft)
Full HD (1080p @60Hz 36bpp)
Up to 130m (430ft)
HDBaseT Ultra Mode and Full HD (1080p @60Hz 24bpp)
Up to 180m (590ft)
VM-218DT
4K @60Hz (4:2:0)
Up to 40m (130ft)
Full HD (1080p @60Hz 36bpp)
Up to 70m (230ft)
Compliance
HDBaseT 1.0
Video Max. Resolution
4K@60Hz (4:2:0) and 4K@30Hz (4:4:4)
Compliance
Supports HDMI 2.0 and HDCP 1.4
RS-232 Extension
Baud Rate
300 to 115,200
Analog Audio
Max Level
1 Vrms
THD + Noise
0.03% @1kHz at nominal level
Controls
Front Panel
Front panel buttons: input select, volume, EDID, IR
Indication LEDs: input select, EDID type, outputs
Rear Panel
RS-232 device control
RS-232 remote control via HDBT ports
IR remote control via HDBT ports
Ethernet
DIP-switches
Power Consumption
65VA
Source
100-240V AC, 50/60Hz
Environmental Conditions
Operating Temperature
0° to +40°C (32° to 104°F)
Storage Temperature
-40° to +70°C (-40° to 158°F)
Humidity
10% to 90%, RHL non-condensing
Regulatory Compliance
Safety
CE, FCC
Environmental
RoHs, WEEE
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Enclosure Size
19” 1U
Type
Aluminum
Cooling
Fan ventilation
General
Net Dimensions (W, D, H)
43.6cm x 23.7cm x 4.4cm (17.2” x 9.3” x 1.7”)
Shipping Dimensions (W, D, H)
52.5cm x 33cm x 10.7cm (20.7” x 13” x 4.2”)
Net Weight
2.5kg (5.5lbs) approx.
Shipping Weight
3.2kg (7.1lbs) approx.
Accessories
Included
Power cord, rack ears
Optional
For optimum range and performance use the recommended USB, Ethernet, serial and IR Kramer cables available at
www.kramerav.com/product/VM-218DTxr
Specifications are subject to change without notice at www.kramerav.com

Default Communication Parameters

RS-232
Baud Rate:
115,200
Data Bits:
8
Stop Bits:
1
Parity:
None
Command Format:
ASCII
Example (Route input 1 to output 1):
#ROUTE 1,1,1 <cr>
Ethernet
IP Address:
192.168.1.39
Subnet mask:
255.255.0.0
Default gateway:
192.168.0.1
Default UDP Port #:
50000
Maximum UDP Ports:
1
Default TCP Port #:
5000
Full Factory Reset
Front Panel Buttons:
Front panel buttons: power off the device, press and hold the RESET button for 3 seconds while powering the device, and then release.
Protocol 3000:
“#factory” command.
Web Pages:
In the Device Settings page, click Reset.
Web Page Authentication
User/Password:
Admin/Admin
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VM-218DTxr, VM-218DT – Default EDID
38

Default EDID

Each input on the VM-218DTxr is loaded with a factory default EDID.
Monitor
Model name............... VM-218DTxr
Manufacturer............. KMR
Plug and Play ID......... KMR1200
Serial number............ 295-883450100
Manufacture date......... 2014, ISO week 255
Filter driver............ None
-------------------------
EDID revision............ 1.4
Input signal type........ Digital
Color bit depth.......... Undefined
Color encoding formats... RGB 4:4:4
Screen size.............. 520 x 320 mm (24.0 in)
Power management......... Standby, Suspend, Active off/sleep
Extension blocs.......... 1 (CEA-EXT)
-------------------------
DDC/CI................... n/a
Color characteristics
Default color space...... Non-sRGB
Display gamma............ 2.20
Red chromaticity......... Rx 0.674 - Ry 0.319
Green chromaticity....... Gx 0.188 - Gy 0.706
Blue chromaticity........ Bx 0.148 - By 0.064
White point (default).... Wx 0.313 - Wy 0.329
Additional descriptors... None Timing characteristics
Horizontal scan range.... 30-83kHz
Vertical scan range...... 56-76Hz
Video bandwidth.......... 170MHz
CVT standard............. Not supported
GTF standard............. Not supported
Additional descriptors... None
Preferred timing......... Yes
Native/preferred timing.. 1920x1080p at 60Hz (16:10)
Modeline............... "1280x720" 74.250 1280 1390 1430 1650 720 725 730 750 +hsync +vsync
Standard timings supported 720 x 400p at 70Hz - IBM VGA 720 x 400p at 88Hz - IBM XGA2 640 x 480p at 60Hz - IBM VGA 640 x 480p at 67Hz - Apple Mac II 640 x 480p at 72Hz - VESA 640 x 480p at 75Hz - VESA 800 x 600p at 56Hz - VESA 800 x 600p at 60Hz - VESA 800 x 600p at 72Hz - VESA 800 x 600p at 75Hz - VESA 832 x 624p at 75Hz - Apple Mac II 1024 x 768i at 87Hz - IBM 1024 x 768p at 60Hz - VESA 1024 x 768p at 70Hz - VESA 1024 x 768p at 75Hz - VESA 1280 x 1024p at 75Hz - VESA 1152 x 870p at 75Hz - Apple Mac II 1280 x 1024p at 75Hz - VESA STD 1280 x 1024p at 85Hz - VESA STD 1600 x 1200p at 60Hz - VESA STD 1024 x 768p at 85Hz - VESA STD 800 x 600p at 85Hz - VESA STD 640 x 480p at 85Hz - VESA STD 1152 x 864p at 70Hz - VESA STD 1280 x 960p at 60Hz - VESA STD EIA/CEA-861 Information
Revision number.......... 3
IT underscan............. Supported
Basic audio.............. Supported
YCbCr 4:4:4.............. Not supported
YCbCr 4:2:2.............. Not supported
Native formats........... 1
Detailed timing #1....... 1920x1080p at 60Hz (16:10)
Modeline............... "1920x1080" 148.500 1920 2008 2052 2200 1080 1084 1089 1125 +hsync +vsync
Detailed timing #2....... 1920x1080i at 60Hz (16:10)
Modeline............... "1920x1080" 74.250 1920 2008 2052 2200 1080 1084 1094 1124 interlace +hsync +vsync
Detailed timing #3....... 1280x720p at 60Hz (16:10)
Modeline............... "1280x720" 74.250 1280 1390 1430 1650 720 725 730 750 +hsync +vsync
Detailed timing #4....... 720x480p at 60Hz (16:10)
Modeline............... "720x480" 27.000 720 736 798 858 480 489 495 525 -hsync -vsync
CE audio data (formats supported) LPCM 2-channel, 16/20/24 bit depths at 32/44/48 kHz CE video identifiers (VICs) - timing/formats supported 1920 x 1080p at 60Hz - HDTV (16:9, 1:1) 1920 x 1080i at 60Hz - HDTV (16:9, 1:1) 1280 x 720p at 60Hz - HDTV (16:9, 1:1) [Native] 720 x 480p at 60Hz - EDTV (16:9, 32:27) 720 x 480p at 60Hz - EDTV (4:3, 8:9) 720 x 480i at 60Hz - Doublescan (16:9, 32:27) 720 x 576i at 50Hz - Doublescan (16:9, 64:45) 640 x 480p at 60Hz - Default (4:3, 1:1) NB: NTSC refresh rate = (Hz*1000)/1001
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CE vendor specific data (VSDB) IEEE registration number. 0x000C03
CEC physical address..... 1.0.0.0
Maximum TMDS clock....... 165MHz
CE speaker allocation data
Channel configuration.... 2.0
Front left/right......... Yes
Front LFE................ No
Front center............. No
Rear left/right.......... No
Rear center.............. No
Front left/right center.. No Rear left/right center... No
Rear LFE................. No
Report information
Date generated........... 18/02/2016
Software revision........ 2.60.0.972
Data source.............. File
Operating system......... 6.1.7601.2.Service Pack 1
Raw data 00,FF,FF,FF,FF,FF,FF,00,2D,B2,00,12,01,01,01,01,FF,18,01,04,80,34,20,78,E2,B3,25,AC,51,30,B4,26, 10,50,54,FF,FF,80,81,8F,81,99,A9,40,61,59,45,59,31,59,71,4A,81,40,01,1D,00,72,51,D0,1E,20,6E,28, 55,00,07,44,21,00,00,1E,00,00,00,FF,00,32,39,35,2D,38,38,33,34,35,30,31,30,30,00,00,00,FC,00,56, 4D,2D,32,31,34,44,54,20,20,20,20,20,00,00,00,FD,00,38,4C,1E,53,11,00,0A,20,20,20,20,20,20,01,DF, 02,03,1B,C1,23,09,07,07,48,10,05,84,03,02,07,16,01,65,03,0C,00,10,00,83,01,00,00,02,3A,80,18,71, 38,2D,40,58,2C,45,00,07,44,21,00,00,1E,01,1D,80,18,71,1C,16,20,58,2C,25,00,07,44,21,00,00,9E,01, 1D,00,72,51,D0,1E,20,6E,28,55,00,07,44,21,00,00,1E,8C,0A,D0,8A,20,E0,2D,10,10,3E,96,00,07,44,21, 00,00,18,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,77
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VM-218DTxr, VM-218DT – Protocol 3000
40

Protocol 3000

Kramer devices can be operated using Kramer Protocol 3000 commands sent via serial or Ethernet ports.

Understanding Protocol 3000

Protocol 3000 commands are a sequence of ASCII letters, structured according to the following.
Command format:
Prefix
Command Name
Constant (Space)
Parameter(s)
Suffix
#
Command
Parameter
<CR>
Feedback format:
Prefix
Device ID
Constant
Command Name
Parameter(s)
Suffix
~
nn @ Command
Parameter
<CR><LF>
Command parameters Multiple parameters must be separated by a comma (,). In addition, multiple parameters can be grouped as a single parameter using brackets ([ and ]).
Command chain separator character – Multiple commands can be chained in the same string. Each command is delimited by a pipe character (|).
Parameters attributes Parameters may contain multiple attributes. Attributes are indicated with pointy brackets (<…>) and must be separated by a period (.).
The command framing varies according to how you interface with VM-218DTxr. The following figure displays how the # command is framed using terminal communication software (such as Hercules):
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VM-218DTxr, VM-218DT – Protocol 3000
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Protocol 3000 Commands

Function
Description
Syntax
Parameters/Attributes
Example
#
Protocol handshaking.
Validates the Protocol 3000 connection and gets the machine number.
Step-in master products use this command to identify the availability of a device.
COMMAND
#<CR>
FEEDBACK
~nn@OK<CR><LF>
#<CR>
AUD-LVL
Set volume level.
COMMAND
#AUD-LVLstage,channel,volume<CR>
FEEDBACK
~nn@AUD-LVLstage,channel,volume<CR><LF>
stage – 1 (Output processing) channel – 1 (Analog audio output) volume – Volume level -60db to
30dB;
++ (increase current value by 1dB);
-- (decrease current value by 1dB)
Set AUDIO OUT 2 level to -50dB:
#AUD-LVL1,1,-50<CR>
AUD-LVL?
Get volume level.
COMMAND
#AUD-LVL?stage,channel<CR>
FEEDBACK
~nn@AUD-LVLstage,channel,volume<CR><LF>
stage – 1 (Output processing) channel – 1 (Analog audio output) volume – Volume level -60db to
30dB
Get AUDIO OUT 1 level
#AUD-LVL?1,1<CR>
AV-SW­TIMEOUT
Set auto switching timeout.
COMMAND
#AV-SW-TIMEOUTaction,time_out<CR>
FEEDBACK
~nn@AV-SW-TIMEOUTaction,time_out<CR><LF>
action –
4 – Disable 5V on video output if no
input signal detected.
time_out – Timeout in seconds
0 - 60000
Set the auto switching timeout to 5 seconds in the event of 5V disable when no input signal is detected:
#AV-SW-TIMEOUT4,5<CR>
AV-SW­TIMEOUT?
Get auto switching timeout.
COMMAND
#AV-SW-TIMEOUT?action<CR>
FEEDBACK
~nn@AV-SW-TIMEOUTaction,time_out<CR><LF>
action –
4 – Disable 5V on video output if no
input signal detected
time_out – Timeout in seconds
Get the Disable 5V on video output if no input signal detected timeout:
#AV-SW-TIMEOUT?4<CR>
BEACON­INFO?
Get beacon information, including IP address, UDP control port, TCP control port, MAC address, model, name.
There is no Set command. Get command initiates a notification.
COMMAND
#BEACON-INFO?port_id<CR>
FEEDBACK
~nn@BEACON-INFOport_id,ip_string,udp_port,tcp_port,mac_ad
dress,model,name<CR><LF>
port_id – ID of the Ethernet port ip_string – Dot-separated
representation of the IP address
udp_port – UDP control port tcp_port – TCP control port mac_address – Dash-separated
mac address
model – Device model name – Device name
Get beacon information:
#BEACON-INFO?<CR>
BUILD-DATE?
Get device build date.
COMMAND
#BUILD-DATE?<CR>
FEEDBACK
~nn@BUILD-DATEdate,time<CR><LF>
date – Format: YYYY/MM/DD where
YYYY = Year MM = Month DD = Day
time – Format: hh:mm:ss where
hh = hours mm = minutes ss = seconds
Get the device build date:
#BUILD-DATE?<CR>
DISPLAY?
Get output HPD status.
COMMAND
#DISPLAY?out_id<CR>
FEEDBACK
~nn@DISPLAYout_id,status<CR><LF>
out_id – Output number
1 – OUT 1 HDMI 2 – OUT 2 HDBT 3 – OUT 3 HDBT 4 – OUT 4 HDBT 5 – OUT 5 HDBT 6 – OUT 6 HDBT 7 – OUT 7 HDBT 8 – OUT 8 HDBT 9 – OUT 9 HDBT
status – HPD status according to
signal validation
0 – Signal or sink is not valid 1 – Signal or sink is valid 2 – Sink and EDID is valid
Get the output HPD status of Output 1:
#DISPLAY?1<CR>
DPSW­STATUS?
Get the DIP-switch state.
COMMAND
#DPSW-STATUS?dp_sw_id<CR>
FEEDBACK
~nn@DPSW-STATUSdp_sw_id,status<CR><LF>
dp_sw_id – 1 to 4 (number of DIP
switches)
status – Up/down
0 – Up 1 – Down
get the DIP-switch 2 status:
#DPSW-STATUS?2<CR>
ETH-PORT
Set Ethernet port protocol.
If the port number you enter is already in use, an error is returned.
The port number must be within the following range: 0-(2^16-1).
COMMAND
#ETH-PORTportType,ETHPort<CR>
FEEDBACK
~nn@ETH-PORTportType,ETHPort<CR><LF>
portType – TCP/UDP ETHPort – TCP/UDP port number
(0 – 65535)
Set the Ethernet port protocol for TCP to port 12457:
#ETH-PORT0,12457<CR>
ETH-PORT?
Get Ethernet port protocol.
COMMAND
#ETH-PORT?portType<CR>
FEEDBACK
~nn@ETH-PORTportType,ETHPort<CR><LF>
portType – TCP/UDP
0 – TCP 1 – UDP
ETHPort – TCP / UDP port number
(0 – 65535)
Get the Ethernet port protocol for UDP:
#ETH-PORT?1<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
FACTORY
Reset device to factory default configuration.
This command deletes all user data from the device. The deletion can take some time.
Your device may require powering off and powering on for the changes to take effect.
COMMAND
#FACTORY<CR>
FEEDBACK
~nn@FACTORYOK<CR><LF>
Reset the device to factory default configuration:
#FACTORY<CR>
HDCP-MOD
Set HDCP mode.
Set HDCP working mode on the device input:
HDCP supported – HDCP ON [default].
HDCP not supported ­HDCP OFF.
HDCP support changes following detected sink ­MIRROR OUTPUT.
When you define 3 as the mode, the HDCP status is defined according to the connected output in the following priority: OUT 1, OUT 2. If the connected display on OUT 2 supports HDCP, but OUT 1 does not, then HDCP is defined as not supported. If OUT 1 is not connected, then HDCP is defined by OUT 2.
COMMAND
#HDCP-MODinp_id,mode<CR>
FEEDBACK
~nn@HDCP-MODinp_id,mode<CR><LF>
inp_id – Input number:
1 – IN 1 HDMI 2 – IN 2 HDBT
mode – HDCP mode:
0 – HDCP Off 3 – HDCP defined according to the
connected output
Set the input HDCP-MODE of IN 1 to Off:
#HDCP-MOD1,0<CR>
HDCP-MOD?
Get HDCP mode.
Set HDCP working mode on the device input:
HDCP supported ­HDCP_ON [default].
HDCP not supported ­HDCP OFF.
HDCP support changes following detected sink ­MIRROR OUTPUT.
COMMAND
#HDCP-MOD?inp_id<CR>
FEEDBACK
~nn@HDCP-MODinp_id,mode<CR><LF>
inp_id – Input number:
1 – IN 1 HDMI 2 – IN 2 HDBT
mode – HDCP mode:
0 – HDCP Off 3 – HDCP defined according to the
connected output
Get the input HDCP-MODE of IN 1 HDMI:
#HDCP-MOD?1<CR>
HDCP-STAT?
Get HDCP signal status.
Output stage (1) – get the HDCP signal status of the sink device connected to the specified output.
Input stage (0) – get the HDCP signal status of the source device connected to the specified input.
COMMAND
#HDCP-STAT?stage,stage_id<CR>
FEEDBACK
~nn@HDCP-STATstage,stage_id,status<CR><LF>
stage – Input/Output
0 – Input 1 – Output
stage_id – Number of chosen stage
for the input stage
1 – IN 1 HDMI 2 – IN 2 HDBT
For the output stage
1 – OUT 1 HDMI 2 – OUT 2 HDBT 3 – OUT 3 HDBT 4 – OUT 4 HDBT 5 – OUT 5 HDBT 6 – OUT 6 HDBT 7 – OUT 7 HDBT 8 – OUT 8 HDBT 9 – OUT 9 HDBT
status – Signal encryption status -
valid values On/Off
0 – HDCP Off 1 – HDCP On
Get the output HDCP-STATUS of IN 1:
#HDCP-STAT?0,1<CR>
HELP
Get command list or help for specific command.
COMMAND
#HELP<CR>
#HELPcommand_name<CR>
FEEDBACK
1. Multi-line:
~nn@Devicecommand,command…<CR><LF>
To get help for command use: HELP (COMMAND_NAME)<CR><LF>
~nn@HELPcommand:<CR><LF>
description<CR><LF>
USAGE:usage<CR><LF>
command – Name of a specific
command
Get the command list:
#HELP<CR>
To get help for AV-SW-TIMEOUT: HELPAV-SW-TIMEOUT<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
LOGIN
Set protocol permission.
When the permission system is enabled, LOGIN enables running commands with the User or Administrator permission level When set, login must be performed upon each connection
The permission system works only if security is enabled with the “SECUR” command.
It is not mandatory to enable the permission system in order to use the device
In each device, some connections allow logging in to different levels. Some do not work with security at all.
Connection may logout after timeout.
COMMAND
#LOGINlogin_level,password<CR>
FEEDBACK
~nn@LOGINlogin_level,passwordOK<CR><LF>
or
~nn@LOGINERR004<CR><LF>
(if bad password entered)
login_level – Level of permissions
required (User or Admin)
password – Predefined password (by
PASS command). Default password is an empty string
Set the protocol permission level to Admin (when the password defined in the PASS command is 33333):
#LOGINAdmin,33333<CR>
LOGIN?
Get current protocol permission level.
For devices that support security, LOGIN allows the user to run commands with an End User or Administrator permission level.
In each device, some connections allow logging in to different levels. Some do not work with security at all.
Connection may logout after timeout.
The permission system works only if security is enabled with the “SECUR” command.
COMMAND
#LOGIN?<CR>
FEEDBACK
~nn@LOGINlogin_level<CR><LF>
login_level – Level of permissions
required (User or Admin)
Get the LOGIN definition: #LOGIN?<CR>
LOGOUT
Cancel current permission level.
Logs out from User or Administrator permission levels to Not Secure.
COMMAND
#LOGOUT<CR>
FEEDBACK
~nn@LOGOUTOK<CR><LF>
#LOGOUT<CR>
MODEL?
Get device model.
This command identifies equipment connected to Step-in master products and notifies of identity changes to the connected equipment. The Matrix saves this data in memory to answer REMOTE-INFO requests.
COMMAND
#MODEL?<CR>
FEEDBACK
~nn@MODELmodel_name<CR><LF>
model_name – String of up to 19
printable ASCII chars
Get the device model:
#MODEL?<CR>
MUTE
Set audio mute.
COMMAND
#MUTEchannel,mute_mode<CR>
FEEDBACK
~nn@MUTEchannel,mute_mode<CR><LF>
channel – 1 (Output number) mute_mode – On/Off
0 – Off 1 – On
Set speaker output to mute:
#MUTE1,1<CR>
MUTE?
Get audio mute.
COMMAND
#MUTE?channel<CR>
FEEDBACK
~nn@MUTEchannel,mute_mode<CR><LF>
channel – 1 (Output number) mute_mode – On/Off
0 – Off 1 – On
Get mute status of output 1 #MUTE1?<CR>
NAME
Set machine (DNS) name.
The machine name is not the same as the model name. The machine name is used to identify a specific machine or a network in use (with DNS feature on).
COMMAND
#NAMEmachine_name<CR>
FEEDBACK
~nn@NAMEmachine_name<CR><LF>
machine_name – String of up to 15
alpha-numeric chars (can include hyphen, not at the beginning or end)
Set the DNS name of the device to room-442:
#NAMEroom-442<CR>
NAME?
Get machine (DNS) name.
The machine name is not the same as the model name. The machine name is used to identify a specific machine or a network in use (with DNS feature on).
COMMAND
#NAME?<CR>
FEEDBACK
~nn@NAMEmachine_name<CR><LF>
machine_name – String of up to 15
alpha-numeric chars (can include hyphen, not at the beginning or end)
Get the DNS name of the device:
#NAME?<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
NAME-RST
Reset machine (DNS) name to factory default.
Factory default of machine (DNS) name is
“KRAMER_” + 4 last
digits of device serial number.
COMMAND
#NAME-RST<CR>
FEEDBACK
~nn@NAME-RSTOK<CR><LF>
Reset the machine name (S/N last digits are 0102):
#NAME­RSTKRAMER_0102<CR>
NET-CONFIG
Set a network configuration.
Parameters,[DNS1] and [DNS2]are optional.
For Backward compatibility, the id
parameter can be omitted. In this case, the Network ID, by default, is 0, which is the Ethernet control port.
If the gateway address is not compliant to the subnet mask used for the host IP, the command will return an error. Subnet and gateway compliancy specified by RFC950.
COMMAND
#NET-CONFIGid,ip,net_mask,gateway,[DNS1],[DNS2]<CR>
FEEDBACK
~nn@NET-CONFIGid,ip,net_mask,gateway<CR><LF>
id – Network ID–the device network
interface (if there are more than one). Counting is 0 based, meaning the
control port is ‘0’, additional ports are 1,2,3….
ip – Network IP net_mask – Network mask gateway – Network gateway
Set the device network parameters to IP address
192.168.113.10, net mask
255.255.0.0, and gateway
192.168.0.1:
#NET-CONFIG0,192.168.1
13.10,255.255.0.0,192.1
68.0.1<CR>
NET-CONFIG?
Get a network configuration.
COMMAND
#NET-CONFIG?id<CR>
FEEDBACK
~nn@NET-CONFIGid,ip,net_mask,gateway<CR><LF>
id – Network ID–the device network
interface (if there are more than one). Counting is 0 based, meaning the
control port is ‘0’, additional ports are 1,2,3….
ip – Network IP net_mask – Network mask gateway – Network gateway
Get network configuration:
#NET-CONFIG?id<CR>
NET-DHCP
Set DHCP mode.
Only 1 is relevant for the mode value. To disable DHCP, the user must configure a static IP address for the device.
Connecting Ethernet to devices with DHCP may take more time in some networks.
To connect with a randomly assigned IP by DHCP, specify the device DNS name (if available) using the NAME command. You can also get an assigned IP by direct connection to USB or RS-232 protocol port, if available.
For proper settings consult your network administrator.
For Backward compatibility, the id parameter can be omitted. In this case, the Network ID, by default, is 0, which is the Ethernet control port.
COMMAND
#NET-DHCPid,mode<CR>
FEEDBACK
~nn@NET-DHCPid,mode<CR><LF>
id – Network ID–the device network
interface (if there are more than one). Counting is 0 based, meaning the
control port is ‘0’, additional ports are 1,2,3….
mode
1 – Try to use DHCP. (If
unavailable, use the IP address set by the factory or the NET-IP command).
Enable DHCP mode for port 1, if available:
#NET-DHCP1,1<CR>
NET-DHCP?
Get DHCP mode.
For Backward compatibility, the id parameter can be omitted. In this case, the Network ID, by default, is 0, which is the Ethernet control port.
COMMAND
#NET-DHCP?id<CR>
FEEDBACK
~nn@NET-DHCPid,mode<CR><LF>
id – Network ID–the device network
interface (if there are more than one). Counting is 0 based, meaning the
control port is ‘0’, additional ports are 1,2,3….
mode
0 – Do not use DHCP. Use the IP
set by the factory or using the NET-IP or NET-CONFIG command.
1 – Try to use DHCP. If unavailable,
use the IP set by the factory or using the NET-IP or NET- CONFIG command.
Get DHCP mode for port 1:
#NET-DHCP?1<CR>
NET-GATE
Set gateway IP.
A network gateway connects the device via another network and maybe over the Internet. Be careful of security issues. For proper settings consult your network administrator.
COMMAND
#NET-GATEip_address<CR>
FEEDBACK
~nn@NET-GATEip_address<CR><LF>
ip_address – Format:
xxx.xxx.xxx.xxx
Set the gateway IP address to
192.168.0.1:
#NET­GATE192.168.000.001<CR
>
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Function
Description
Syntax
Parameters/Attributes
Example
NET-GATE?
Get gateway IP.
A network gateway connects the device via another network and maybe over the Internet. Be aware of security problems.
COMMAND
#NET-GATE?<CR>
FEEDBACK
~nn@NET-GATEip_address<CR><LF>
ip_address – Format:
xxx.xxx.xxx.xxx
Get the gateway IP address:
#NET-GATE?<CR>
NET-IP
Set IP address.
For proper settings consult your network administrator.
COMMAND
#NET-IPip_address<CR>
FEEDBACK
~nn@NET-IPip_address<CR><LF>
ip_address – Format:
xxx.xxx.xxx.xxx
Set the IP address to
192.168.1.39:
#NET­IP192.168.001.039<CR>
NET-IP?
Get IP address.
COMMAND
#NET-IP?<CR>
FEEDBACK
~nn@NET-IPip_address<CR><LF>
ip_address – Format:
xxx.xxx.xxx.xxx
Get the IP address:
#NET-IP?<CR>
NET-MAC?
Get MAC address.
For backward compatibility, the id parameter can be omitted. In this case, the Network ID, by default, is 0, which is the Ethernet control port.
COMMAND
#NET-MAC?id<CR>
FEEDBACK
~nn@NET-MACid,mac_address<CR><LF>
id – Network ID–the device network
interface (if there are more than one). Counting is 0 based, meaning the
control port is ‘0’, additional ports are 1,2,3….
mac_address Unique MAC
address. Format: XX-XX-XX-XX-XX­XX where X is hex digit
#NET-MAC?id<CR>
NET-MASK
Set subnet mask.
For proper settings consult your network administrator.
COMMAND
#NET-MASKnet_mask<CR>
FEEDBACK
~nn@NET-MASKnet_mask<CR><LF>
net_mask – Format: xxx.xxx.xxx.xxx
Set the subnet mask to
255.255.0.0:
#NET­MASK255.255.000.000<CR
>
NET-MASK?
Get subnet mask.
COMMAND
#NET-MASK?<CR>
FEEDBACK
~nn@NET-MASKnet_mask<CR><LF>
net_mask – Format: xxx.xxx.xxx.xxx
Get the subnet mask:
#NET-MASK?<CR>
PASS
Set password for login level.
The default password is an empty string.
COMMAND
#PASSlogin_level,password<CR>
FEEDBACK
~nn@PASSlogin_level,password<CR><LF>
login_level – Level of login to set
(User or Admin).
password – Password for the
login_level. Up to 15 printable ASCII chars
Set the password for the Admin protocol permission level to 33333:
#PASSAdmin,33333<CR>
PASS?
Get password for login level.
The default password is an empty string.
COMMAND
#PASS?login_level<CR>
FEEDBACK
~nn@PASSlogin_level,password<CR><LF>
login_level – Level of login to set
(User or Admin).
password – Password for the
login_level. Up to 15 printable ASCII chars
Get the password for the Admin protocol permission level:
#PASS?Admin<CR>
PROT-VER?
Get device protocol version.
COMMAND
#PROT-VER?<CR>
FEEDBACK
~nn@PROT-VER3000:version<CR><LF>
version – XX.XX where X is a
decimal digit
Get the device protocol version:
#PROT-VER?<CR>
RESET
Reset device.
We recommend that you disconnect USB connections immediately after running this command. If the port was locked, disconnect and reconnect the cable to reopen the port.
COMMAND
#RESET<CR>
FEEDBACK
~nn@RESETOK<CR><LF>
Reset the device:
#RESET<CR>
ROUTE
Set layer routing.
This command replaces all other routing commands.
COMMAND
#ROUTElayer,dest,src<CR>
FEEDBACK
~nn@ROUTElayer,dest,src<CR><LF>
layer Layer Enumeration
1 – Video
dest
1 – OUT 1 HDMI 2 – OUT 2 HDBT 3 – OUT 3 HDBT 4 – OUT 4 HDBT 5 – OUT 5 HDBT 6 – OUT 6 HDBT 7 – OUT 7 HDBT 8 – OUT 8 HDBT 9 – OUT 9 HDBT * – ALL x – disconnect
src – Source id
1 – IN 1 HDMI 2 – IN 2 HDBT
Route video IN 2 HDBT to video OUT 8 HDBT:
#ROUTE1,8,2<CR>
ROUTE?
Get layer routing.
This command replaces all other routing commands.
COMMAND
#ROUTE?layer,dest<CR>
FEEDBACK
~nn@ROUTElayer,dest,src<CR><LF>
layer Layer Enumeration
1 – Video
Dest
1 – OUT 1 HDMI 2 – OUT 2 HDBT 3 – OUT 3 HDBT 4 – OUT 4 HDBT 5 – OUT 5 HDBT 6 – OUT 6 HDBT 7 – OUT 7 HDBT 8 – OUT 8 HDBT 9 – OUT 9 HDBT * – ALL x – disconnect
src – Source id
1 – IN 1 HDMI 2 – IN 2 HDBT
Get the layer routing: #ROUTE? layer,dest
<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
SECUR
Start/stop security.
The permission system works only if security is enabled with the “SECUR” command.
COMMAND
#SECURsecurity_mode<CR>
FEEDBACK
~nn@SECURsecurity_mode<CR><LF>
security_mode –
0 – OFF (disables security) 1 – ON (enables security)
Enable the permission system:
#SECUR0<CR>
SECUR?
Get current security state.
The permission system works only if security is enabled with the “SECUR” command.
COMMAND
#SECUR?<CR>
FEEDBACK
~nn@SECURsecurity_mode<CR><LF>
security_mode –
0 – OFF (disables security) 1 – ON (enables security)
Get current security state:
#SECUR?<CR>
SIGNAL?
Get input signal status.
COMMAND
#SIGNAL?inp_id<CR>
FEEDBACK
~nn@SIGNALinp_id,status<CR><LF>
inp_id – Input number
1 – IN 1 HDMI 2 – IN 2 HDBT
status – Signal status according to
signal validation:
0 – Off 1 – On
Get the input signal lock status of IN 1:
#SIGNAL?1<CR> SN?
Get device serial
number.
COMMAND #SN?<CR> FEEDBACK ~nn@SNserial_number<CR><LF>
serial_number – 14 decimal
digits, factory assigned
Get the device serial number:
#SN?<CR>
VERSION?
Get firmware version number.
COMMAND
#VERSION?<CR>
FEEDBACK
~nn@VERSIONfirmware_version<CR><LF>
firmware_version – XX.XX.XXXX
where the digit groups are: major.minor.build version
Get the device firmware version number:
#VERSION?<CR>
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Result and Error Codes

Syntax

In case of an error, the device responds with an error message. The error message syntax:
~NN@ERR XXX<CR><LF> – when general error, no specific command
~NN@CMD ERR XXX<CR><LF> – for specific command
NN – machine number of device, default = 01
XXX – error code

Error Codes

Error Name
Error Code
Description
P3K_NO_ERROR
0
No error
ERR_PROTOCOL_SYNTAX
1
Protocol syntax
ERR_COMMAND_NOT_AVAILABLE
2
Command not available
ERR_PARAMETER_OUT_OF_RANGE
3
Parameter out of range
ERR_UNAUTHORIZED_ACCESS
4
Unauthorized access
ERR_INTERNAL_FW_ERROR
5
Internal FW error
ERR_BUSY
6
Protocol busy
ERR_WRONG_CRC
7
Wrong CRC
ERR_TIMEDOUT
8
Timeout
ERR_RESERVED
9
(Reserved)
ERR_FW_NOT_ENOUGH_SPACE
10
Not enough space for data (firmware, FPGA…)
ERR_FS_NOT_ENOUGH_SPACE
11
Not enough space – file system
ERR_FS_FILE_NOT_EXISTS
12
File does not exist
ERR_FS_FILE_CANT_CREATED
13
File can’t be created
ERR_FS_FILE_CANT_OPEN
14
File can’t open
ERR_FEATURE_NOT_SUPPORTED
15
Feature is not supported
ERR_RESERVED_2
16
(Reserved)
ERR_RESERVED_3
17
(Reserved)
ERR_RESERVED_4
18
(Reserved)
ERR_RESERVED_5
19
(Reserved)
ERR_RESERVED_6
20
(Reserved)
ERR_PACKET_CRC
21
Packet CRC error
ERR_PACKET_MISSED
22
Packet number isn't expected (missing packet)
ERR_PACKET_SIZE
23
Packet size is wrong
ERR_RESERVED_7
24
(Reserved)
ERR_RESERVED_8
25
(Reserved)
ERR_RESERVED_9
26
(Reserved)
ERR_RESERVED_10
27
(Reserved)
ERR_RESERVED_11
28
(Reserved)
ERR_RESERVED_12
29
(Reserved)
ERR_EDID_CORRUPTED
30
EDID corrupted
ERR_NON_LISTED
31
Device specific errors
ERR_SAME_CRC
32
File has the same CRC – no changed
ERR_WRONG_MODE
33
Wrong operation mode
ERR_NOT_CONFIGURED
34
Device/chip was not initialized
Page 50
The warranty obligations of Kramer Electronics Inc. (“Kramer Electronics”) for this product are limited to the terms set forth below:
What is Covered
This limited warranty covers defects in materials and workmanship in this product.
What is Not Covered
This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Kramer Electronics to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product.
Without limiting any other exclusion herein, Kramer Electronics does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.
How Long this Coverage Lasts
The standard limited warranty for Kramer products is seven (7) years from the date of original purchase, with the following exceptions:
1. All Kramer VIA hardware products are covered by a standard three (3) year warranty for the VIA hardware and a standard three (3) year warranty for firmware and software updates; all Kramer VIA accessories, adapters, tags, and dongles are covered by a standard one (1) year warranty.
2. All Kramer fiber optic cables, adapter-size fiber optic extenders, pluggable optical modules, active cables, cable retractors, all ring mounted adapters, all Kramer speakers and Kramer touch panels are covered by a standard one (1) year warranty.
3. All Kramer Cobra products, all Kramer Calibre products, all Kramer Minicom digital signage products, all HighSecLabs products, all streaming, and all wireless products are covered by a standard three (3) year warranty.
4. All Sierra Video MultiViewers are covered by a standard five (5) year warranty.
5. Sierra switchers & control panels are covered by a standard seven (7) year warranty (excluding power supplies and fans that are covered for three (3) years).
6. K-Touch software is covered by a standard one (1) year warranty for software updates.
7. All Kramer passive cables are covered by a ten (10) year warranty.
Who is Covered
Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product.
What Kramer Electronics Will Do
Kramer Electronics will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:
1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition. Kramer Electronics will also pay the shipping costs necessary to return this product once the repair is complete.
2. Replace this product with a direct replacement or with a similar product deemed by Kramer Electronics to perform substantially the same function as the original product.
3. Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty.
What Kramer Electronics Will Not Do Under This Limited Warranty
If this product is returned to Kramer Electronics or the authorized dealer from which it was purchased or any other party authorized to repair Kramer Electronics products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. Kramer Electronics will not be responsible for any costs related to the removal or re­installation of this product from or into any installation. Kramer Electronics will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any programming required for a specific installation of this product.
How to Obtain a Remedy Under This Limited Warranty
To obtain a remedy under this limited warranty, you must contact either the authorized Kramer Electronics reseller from whom you purchased this product or the Kramer Electronics office nearest you. For a list of authorized Kramer Electronics resellers and/or Kramer Electronics authorized service providers, visit our web site at www.kramerav.com or contact the Kramer Electronics office nearest you.
In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Kramer Electronics reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Kramer Electronics, will be required (RMA number). You may also be directed to an authorized reseller or a person authorized by Kramer Electronics to repair the product.
If it is decided that this product should be returned directly to Kramer Electronics, this product should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused.
Limitation of Liability
THE MAXIMUM LIABILITY OF KRAMER ELECTRONICS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or
the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.
Exclusive Remedy
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF KRAMER ELECTRONICS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW.
IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER PRODUCT” UNDER THE MAGNUSON-MOSS WARRANTY ACT (15 U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.
Other Conditions
This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by
Kramer Electronics or (iii) this product is not purchased from an authorized Kramer Electronics reseller. If you are unsure whether a reseller is an authorized Kramer Electronics reseller, visit our web site at www.kramerav.com or contact a Kramer Electronics office from the list at the end of this document.
Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Kramer Electronics thanks you for purchasing a Kramer Electronics product. We hope it will give you years of satisfaction.
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www.KramerAV.com info@KramerAV.com
P/N:
2900-300931
Rev:
1
SAFETY WARNING
Disconnect the unit from the power supply before opening and servicing
For the latest information on our products and a list of Kramer distributors, visit our Web site where updates to this user manual may be found.
We welcome your questions, comments, and feedback.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. All brand names, product names, and trademarks are the property of their respective owners.
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