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KRAMER ELECTRONIC S LTD.
USER MANUAL
MODEL:
VI A Co nn ec t PRO
Collaboration Hub
P/N: 2900-300419 Rev 1
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VIA Connect PRO – Contents
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Contents
1 Introduction 1
1.1 Applications & Features 2
1.2 Controls and Connections 2
2 Setting Up 4
2.1 Connecting VIA Connect PRO to a Display 5
2.2 Downloading and Running VIA Connect PRO Software 6
2.3 Logging In to VIA Connect PRO 7
3 VIA Connect PRO Functions and What They Do 8
4 Using VIA Connect PRO 11
4.1 VIA Connect PRO Main Menu 11
4.2 Enabling Control 12
4.3 Chatting with Participants 13
4.4 Sharing Files 14
4.5 Accessing Cloud Data 16
4.6 Whiteboard Collaboration 17
4.7 VIA Connect PRO Settings Menu 20
4.8 User Experience 29
5 Technical Specifications 34
Figures
Figure 1: VIA Connect PRO Collaboration Hub 3
Figure 2: Connecting the VIA Connect PRO Collaboration Hub 5
Figure 3: VIA Connect PRO Admin Screen and Features 8
Figure 4: VIA Connect PRO Main User Screen and Features 9
Figure 5: The Participant List 11
Figure 6: Enable Control 13
Figure 7: Chat Window 14
Figure 8: Admin File Sharing 15
Figure 9: User File Sharing 15
Figure 10: Shared Files on the Cloud 16
Figure 11: Whiteboard Toolbar 18
Figure 12: Settings Screen 20
Figure 13: LAN Settings Screen 21
Figure 14: Room/Name Code Screen 22
Figure 15: Authentication Screen 24
Figure 16: Moderator Mode 25
Figure 17: Login Screen When Moderator Mode is Active 26
Figure 18: Wallpaper Screen 27
Figure 19: Web Browsing Management - Network Settings 28
Figure 20: Web Browsing Management - Wallpaper Settings 28
Figure 21: Web Browsing Management - Configuration Settings 28
Figure 22: Web Browsing Management - Authentication Settings 29
Figure 23: Samsung Galaxy 30
Figure 24: iPad 31
Figure 25: iPhone 32
Figure 26: PC 33
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VIA Connect PRO - Introduction
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1 Introduction
Welcome to VIA Connect PRO.
VIA Connect PRO is Kramer’s unique, powerful wireless presentation and
collaboration hub. It converts any display at any location into an interactive
meeting point, and it works with a wide range of presentation devices from desktop
and notebook computers to tablets and smartphones.
Each participant in a VIA Connect PRO session can quickly view, edit, annotate,
comment, and share content with other participants. Participants can share their
ideas through the primary screen, or break off with others into smaller groups
during a meeting.
The VIA Connect PRO integrates seamlessly with any organization’s current IT
infrastructure, converting any projector or screen into a networked device that
users can share and view on their current devices. Every local connection to VIA
Connect PRO is wireless, free of dongles, cables, and other compatibility
peripherals.
Key features of VIA Connect PRO:
Login using conventional Wi-Fi or LAN connections, no dongle needed
Provides true HD 1080p/60 video streaming
Supports Windows laptops and MAC®, as well as iOS and Android mobile
operating systems
Compatible with all common Web browsers
Up to 255 simultaneous users can be logged in
Up to 4 participant screens can be displayed simultaneously
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VIA Connect PRO - Introduction
1.1 Applications & Features
Present, share, chat, send and receive files, hold sidebar conversations, annotate,
edit, and save copies of all your work, just as you would with a whiteboard or flip
chart…except that you can do it all from your notebook computer, tablet, and
smartphone.
Here are just a few of the things you can do with VIA Connect PRO:
Up to four different participant screens can be shown at the same time. VIA
Connect PRO automatically sizes each screen to the maximum available
resolution. Finished sharing? Tap Step-out to disconnect.
Chat and Share a file: Need to ask a meeting participant a question? Click on their
screen name and send them a text message with complete privacy. Windows and
Mac PC users can also share files between themselves or the main presenter, all
at the click of a mouse.
Control a participant’s computer: Need to access files or play back a presentation
from a participant’s PC? Simply click Enable Control on the PC, and its cursor can
be controlled remotely to launch programs and play media.
Multimedia: Sometimes it’s just easier to explain your ideas with a video. Simply
click the Multimedia tab on your device’s screen and you can load and display
JPEG images (all operating systems) and play MP4 videos (Windows and Mac
PCs and iOS devices only). You can also display and share PDFs from any
logged-in device.
1.2 Controls and Connections
This section defines VIA Connect PRO.
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VIA Connect PRO - Introduction
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#
Feature
Function
1
USB 3.0 Connectors
Connect to up to two USB devices
2
SPDIF 3.5mm Mini Jack
Connects to earphones or a speaker
3
Lock Opening
Connects to a security locking cable
4
Power Connector
Connects to the 19V DC power supply
5
HDMI Connector
Connects to an HDMI acceptor
6
Mini DisplayPort Connector
Connects to a mini DisplayPort acceptor
7
LAN RJ-45 Connector
Connects to a wireless router
8
USB 3.0 Connectors
Connect to up to two USB devices
Figure 1: VIA Connect PRO Collaboration Hub
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VIA Connect PRO - Setting Up
2 Setting Up
Always switch off the power to each device before connecting it to your
VIA Connect PRO. After connecting VIA Connect PRO, connect its
power and then switch on the power to each device.
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To connect the VIA Connect PRO as illustrated in the example in Figure 2 you
need:
A VIA Connect PRO Wireless Collaboration Hub
A display (projector, monitor, or screen). NOTE: A touchscreen display is
best for annotation
A Local Area Network (LAN) cable for connection to your network. For
wireless network connectivity, use a commercial wireless router
The following client devices are applicable with Kramer's VIA collaboration hub:
A Windows 7/8® (32-bit/64-bit) computer
A Macintosh® computer, using OSX 10.6.5 or newer (version 10.6.8
recommended)
An iPad/iPhone® tablet/smartphone with the VIA Connect PRO app installed
(iPad 2 or later, iOS 5 or later, iOS 6.0 recommended)
An Android® OS 3.2 tablet/smartphone with the VIA Connect PRO app
installed
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VIA Connect PRO - Setting Up
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Figure 2: Connecting the VIA Connect PRO Collaboration Hub
2.1 Connecting VIA Connect PRO to a Display
VIA Connect PRO is equipped with HDMI and mini DP display output connectors.
The HDMI connection can be used with any compatible projection or direct-
The mini DisplayPort connector connects to a DisplayPort display or to a
VIA Connect PRO’s internal video card reads the Extended Display Identification
Data (EDID) for any connected display and sets the optimum display resolution
and image refresh rate automatically through the HDMI and Mini DisplayPort
jacks.
view display, such as an LCD monitor. This connection carries embedded
audio, and can also be routed and switched just like any other HDMI
connection
VGA display by means of a mini DP to VGA adapter cable included in the
packaging of VIA Connect Pro
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VIA Connect PRO - Setting Up
For full functionality, VIA Connect PRO must be connected to a local area
network (LAN). You must assign an IP address to the VIA Connect PRO.
NOTE: Do not turn the device on before connecting the LAN port to the network.
NOTE: To allow participation in a collaborative session (send and receive content),
connect the VIA Connect PRO hub and all participant devices (PCs/ MACs/
smartphones/tablets) to the same network (LAN - wired/wireless).
The VIA Connect PRO hub receives user’s display/screen information and
multimedia files from their device (laptop/tablet/smartphone) and sends them to
the collaboration display (the display connected directly to VIA Connect PRO hub
unit).
2.2 Downloading and Running VIA Connect PRO Software
All participants in a meeting must download and run either the Kramer VIA
executable file (PC, Mac) or the appropriate Android/iOS app.
To access the PC and Mac executable files:
Open your Web browser and enter the IP address for your VIA Connect
PRO unit
Click on the file format (Win7/8, Mac OS) for your computer. You are
prompted to save this file to your computer. Select “OK” and download.
Once downloaded, locate the file on your computer (under “Downloads”) and
click to launch it. You then see the VIA Connect PRO login screen. (For
faster access, move the file to your desktop)
For tablets and smartphones, the Kramer VIA app is found in the App Store
(iOS) and Google Play (Android). Download the app to your tablet/phone
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VIA Connect PRO - Setting Up
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and install. When you run the app, you see the following screen:
2.3 Logging In to VIA Connect PRO
Windows and Mac OS
Choose a username (nickname) for your device (it can be any mix of letters
and numbers) then enter it on the login screen
Next, enter the room code, seen on the lower right part of the screen. This
lets you access VIA Connect PRO
iOS and Android
First, enter the IP address for the VIA Connect PRO. This is found on the
Next, choose a username (nickname) for your device (it can be any mix of
Finally, enter the room code as seen on the lower right part of the screen.
main display screen in the lower left
letters and numbers) then enter it on the login screen of your device
This lets you access VIA Connect PRO. Now, you’re ready to go!
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VIA Connect PRO - VIA Connect PRO Functions and What They Do
3 VIA Connect PRO Functions and What They
1
2
3
4
5 6 7
Do
VIA Connect PRO presents two types of screens depending whether it is being
used by the Admin or by a User. The following screen shots illustrate both types.
Figure 3 shows the VIA Connect PRO main Admin screen and its functions:
Figure 3: VIA Connect PRO Admin Screen and Features
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VIA Connect PRO - VIA Connect PRO Functions and What They Do
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Item
Icon
Action
1
Features
Allows user to see and access all available features of VIA
Connect PRO
2
Whiteboard
Opens a canvas to annotate, draw, and update document
collaboratively over a live stream
3
Participants
Provides a list of all participants in the session
4
Cloud
Drag and drop files to the cloud to share instantly with
everyone in the session
5
Shutdown
Shuts down VIA Connect PRO system
6
Reboot
Reboots VIA Connect PRO System
7
Settings
Performs settings on the LAN, configurations related to room
code, system controls, wallpaper and activation center
1
2
3
4 5 6 7 8
9
Figure 4 shows the VIA Connect PRO main User screen and its functions:
Figure 4: VIA Connect PRO Main User Screen and Features
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VIA Connect PRO - VIA Connect PRO Functions and What They Do
Item
Icon
Action
1
Features
Allows user to see and access all available features of VIA
Connect PRO
2
Step-In/
Step-Out
Allows the user to show his device's screen on main display, or
to step out
3
Participants
Provides a list of all participants in the session
4
Multimedia
Supports video formats: avi, vob, mp4, mov, mpx (ex. mpg).
Shares smooth full-motion video (up to 1080p/60), MP3 files
and photos
5
Cloud
Drag and drop files to the cloud to share instantly with
everyone in the session
6
Enable Control
Gives participants control over the presenters Mac or PC
laptop
7
File Transfer
Shares files between the available participants during the
session
8
Start
Collaboration
Click to collaborate through a common display using your own
device. Multiple users can interact and control the main display
at the same time
9
Chat
Allows sending chat messages among available participants
during that session
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VIA Connect PRO - Using VIA Connect PRO
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4 Using VIA Connect PRO
VIA Connect PRO is a powerful and versatile collaboration hub that gives
participants a wide selection of presentation tools. In this section, we’ll look at
each of those tools and discuss briefly how it works.
4.1 VIA Connect PRO Main Menu
This section refers to the user's experience.
The VIA Connect PRO User main menu has three tabs across the top – Features,
Step-In/Out, and Participants.
Clicking on the Features icon on the main menu allows the user to see and
access all available functions of VIA Connect PRO
Clicking on the Step-In icon on the main menu displays your PC/device
screen on the main screen. Clicking Step-Out removes your device screen
from the main screen
Clicking on the Participants icon (Figure 5) reveals a list of all participants in
the session
Figure 5: The Participant List
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VIA Connect PRO - Using VIA Connect PRO
Under Participants, the following icons are used:
Item
Icon
Meaning
Display Status
Start a presentation at a display
The user is currently presenting
Chat Status
Start a chat session with any available participants
The participant is currently chatting with you. Click to
open the chat session
File Transfer
Start a file transfer with another participant
File transfer is already active with that participant
Enable
Control
Take control of any user while the user is displaying
Admin has the control of that user
4.2 Enabling Control
This function allows the admin to take control of a participant's PC (Windows or
Mac OS). (In our example, Figure 6, user Dave has stepped in and the Admin has
taken control of Dave):
The admin can work on Dave's system as he has taken control. (Admin can play
media or work on a document or presentation file collaboratively with Dave).
Any other participant who wants to take control or collaborate with Dave's system
can click on the Start Collaboration icon and drag his laptop mouse to the top and
off their local screen. That cursor now moves to the VIA Connect PRO unit and
appears on the main display of Dave. Buttons are shown in the picture below:
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Figure 6: Enable Control
4.3 Chatting with Participants
The admin or user can start a chat session to exchange text messages between
users.
To initiate a chat session:
Go to the participant list and click the chat icon for the desired
participant. The chat window opens (Figure 7) and you can chat with
selected participant:
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VIA Connect PRO - Using VIA Connect PRO
Figure 7: Chat Window
In the chat window, the participant’s name is at the left side of the window and
your chat messages are on the right side.
The user can check for active chat sessions by going to Features > Chat
4.4 Sharing Files
VIA Connect PRO can transfer files between PC/Mac logged in users.
To share a file:
Go to the participant list and click on the file share icon for the
desired participant with whom you wish to share a file.
In the cloud directory, select the desired file on your device. Then, click
Share
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Figure 8: Admin File Sharing
The target participant needs to select a location to save the file and start the file
transfer process. Once completed, the file is saved on that participant’s system.
Figure 9: User File Sharing
When completed, the file is saved at receiver’s system.
You can check or cancel currently sharing file from Features > File
Transfer.
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4.5 Accessing Cloud Data
The cloud is used by the admin to access all data that has been shared by
participants using VIA Connect PRO hub.
To access cloud data:
Click on Features in the Admin main menu and then click on the cloud
icon to go to the Cloud directory where all the users’ shared files were
saved.
Figure 10: Shared Files on the Cloud
To delete all files from the cloud directory, click on Clean Directory
A warning note appears that this is a permanent delete action
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4.6 Whiteboard Collaboration
The whiteboard function, used by the admin, creates a canvas on the VIA
Connect PRO hub. With whiteboard, the admin can:
Access a wide range of drawing and annotating tools
Insert any kind of images
To open Whiteboard by the admin:
Go to the main menu and click on the Whiteboard icon. This starts a
whiteboard session on VIA Connect PRO.
Users can collaborate on a shared document using their own device.
To comment on content shown on main display user needs to:
Click on Start Collaboration icon
Drag the cursor to the main display
Start annotate by using whiteboard tools
Multiple users can interact, annotate and control the main display at the same
time.
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4.6.1 Whiteboard Functions
Item
Icon
Action
1
Pen
Enables drawing on the whiteboard
2
Colors
Changes the color of line with various available colors
3
Size
Chooses the line thickness
4
Eraser
Erases your annotations
5
Erase All
Cleans the page
6
Text
Inserts text at your whiteboard page
7
Font
Changes text font of your whiteboard page
8
File Share
Shares files between the available participants during the
session
9
Notes
Creates comments or remarks about your annotation at
whiteboard page
10
Keyboard
Opens a virtual keyboard at whiteboard to insert text
11
Save
Saves all your activities either as PDF or as JPEG format
12
Show Desktop
Displays your desktop with all running applications, user can
also annotate at the running application using desktop stylus
13
Arrow
Selects any object or image
14
Capture Area
Tool
The mouse pointer turns into plus sign. Click the upper left
corner of the area you want to capture and drag along the
screen to the limit of the capture. The selected area is
displayed in gray. The area is then included in the current or
new page as an object
15
Previous page
Moves to previous page (when multiple pages added)
16
New page
Creates a new page or to add a new page
17
Next page
Moves to next page (when multiple pages added)
18
Close
Closes the whiteboard
1 5 6 7 8 3 4
2
10
11
12
13
14
15
16
17 918
Figure 11: Whiteboard Toolbar
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Icon
Name
Action
Whiteboard
Press this button to immediately return to your
board page
Pencil
Writes on the whiteboard
Eraser
Erases precisely what you have written on the
whiteboard
Selection Tool
Selects any object to move it and apply changes
Capture Area Tool
The mouse pointer turns into plus sign. Click and
drag over the desired area
Window Selection
Directly captures a window and all of its content.
Save
Saves your activity in either.jpg or .pdf format
Show/Hide
Show/hide annotations
Exit
Exits the whiteboard
4.6.2 Show Desktop
Show Desktop allows you to hide the whiteboard and to navigate freely on your
desktop. A toolbar is available for making annotations on your desktop and
capturing an object. For example, capture an area of the screen and add it as an
object in your current page.
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4.7 VIA Connect PRO Settings Menu
The Settings menu is where you configure your VIA Connect PRO unit.
The Settings menu tabs include:
LAN Settings – configures network parameters
Room Name/Room Code – manages room code and name preferences
Configurations – activates/deactivates energy saving mode and system log
System Controls – manages your display and audio settings
Wallpaper – inserts a customized wallpaper
Authentication – activates presentation mode and define
moderator/participants settings
To open the settings page use keyboard and mouse connected to VIA Connect
PRO unit:
Click on Features to expand
Click on Settings. It requests user name and password for the VIA Admin
user
Enter user name “su” and the password “supass”
The Settings screen opens:
Figure 12: Settings Screen
After settings are defined, click on Reboot tab to apply all.
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When changing these settings, make sure they are correct. Incorrect
values can cause a loss of communication.
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4.7.1 LAN Settings
Use LAN settings to change the IP address, DNS and default gateway of VIA
Connect PRO.
To change the IP address:
Click on LAN Settings
Enter as required the IP address, subnet mask, default gateway,
DNS server 1, DNS server 2
Figure 13: LAN Settings Screen
When finished, click on Apply Settings
Click OK at the Confirmation Message
Click on Reboot to restart the system with the new settings
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4.7.2 Room Name/Code Settings
To activate/deactivate Room Code, Date & Time:
Figure 14: Room/Name Code Screen
Show Room Name on Wallpaper: This feature displays the Room Name (a
standard IP address) on the VIA Connect PRO home screen. By default, it
displays the current IP address, but you can change it to a Domain Name
System (DNS) name if local DNS services are supported by the network. To
change the Room Name, enter the new address or DNS name, then click on
Apply and reboot VIA Connect PRO. To login any device to the VIA
Connect PRO client, you must enter the same Room Name in the location
field on your device
Activate Room Code: The Room Code is a security overlay feature that
generates and updates a four digit code. It appears on the lower right of the
VIA Connect PRO home page. When activated, this code must be entered
by any device before logging into VIA Connect PRO
Show Date Time on Wallpaper: Displays the date/time on the top right of
the display
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The color of the text of the room name, the room code, the date and time
to show on the background of the VIA Connect PRO wallpaper can also
be changed in this Settings menu.
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4.7.3 Configuration Settings
To change configurations:
Click on Configurations
Activate System Log – Activates the logging of all system activity either by
the client or the gateway to aid diagnosing a problem with VIA Connect
PRO
Enable Quick Client Access – Enables a floating icon on the desktop of the
VIA Connect PRO gateway to open the VIA Connect PRO menu. The user
can click on this icon and the menu opens
Activate Energy Saving Mode – Allows the device to switch to sleep mode
after 15 minutes of no activity
4.7.4 Authentication Settings
In this section, you can activate Presentation (moderator–participant) Mode. In this
mode, a participant requires permission from the moderator to use the Step-In
function on VIA Connect PRO.
To enable Presentation Mode:
Click on Authentication
Select Activate Presentation Mode and reboot VIA Connect PRO gateway
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VIA Connect PRO - Using VIA Connect PRO
Figure 15: Authentication Screen
There are 2 default users available to login into VIA Connect PRO client in
Presentation mode.
Moderator:
Default user name: su
Default password: supass
Participant:
Default user name: user
Default password: userpass
You can create more users as needed.
To create users:
Open the VIA Connect PRO Web site by entering the VIA Connect PRO IP
address in any Web browser
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At the top, login with default moderator username (supass). The moderator
can create a database of participants by assigning a Username, Password
and Role (Moderator or Participant) to each one of them, as shown in
Figure 16 below
Figure 16: Moderator Mode
Now any user who was created by the moderator can get permission to join the
session.
To login into the VIA Connect PRO client when Presentation Mode is activated:
Open the VIA Connect PRO client and enter the location (IP address of the
VIA Connect PRO gateway)
Enter user name and password (as defined by moderator)
Now you see the Room Code field.
Enter the room code (if Room Code is activated)
Click on Login
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VIA Connect PRO - Using VIA Connect PRO
Figure 17: Login Screen When Moderator Mode is Active
To start a presentation:
Click on “Step-In” and VIA Connect PRO sends a request to the moderator
for display permission
The moderator clicks on “Allow full screen” to start the participant’s
presentation on the collaboration display
The presentation is now visible on the VIA Connect PRO main display
Note: The moderator can "Step-In" at any time without permission.
4.7.5 Wallpaper Settings
This feature allows any corporation or institution to change the default screen to
match their branding and in-room equipment usage instructions.
To change wallpaper:
Click on Wallpaper
Click on Import Wallpaper
Connect the USB drive with the wallpaper file (must be a png image file)
and click OK from your system. Upload begins
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Click on Reboot
The background image on VIA Connect PRO changes after rebooting
Figure 18: Wallpaper Screen
4.7.6 System Control Settings
System controls access the audio settings, display settings, system health and log
files of the VIA Connect PRO unit. The log folder is only available if system
logging is activated from the configurations tab of settings.
The VIA Connect PRO unit is pre-activated by Kramer.
To access the Settings via any connected PC device:
Open your Web browser and enter the IP address for your VIA Connect
PRO unit
Enter user name “su” and password “supass”.
Click on Via Management tab to access the Settings menu.
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Figure 19: Web Browsing Management - Network Settings
Figure 20: Web Browsing Management - Wallpaper Settings
Figure 21: Web Browsing Management - Configuration Settings
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Figure 22: Web Browsing Management - Authentication Settings
4.8 User Experience
VIA Connect PRO enables a high level of collaboration in meetings. Participants
can share files, chat, edit a common document, or stream full HD (1080p/60) video
content. Following is a summary of VIA Connect PRO functions:
Note: Different devices enable different features depending on the device
capabilities. See the following illustrations.
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Figure 23: Samsung Galaxy
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Figure 24: iPad
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Figure 25: iPhone
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Figure 26: PC
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VIA Connect PRO - Technical Specifications
5 Technical Specifications
INPUTS:
4 USB 3.0, 1 LAN on an RJ−45 connector
GRAPHIC OUTPUTS:
1 HDMI, 1 mini DisplayPort
AUDIO OUTPUT:
1 stereo headphones on a 3.5mm mini jack
PROCESSOR:
4th generation Intel® Dual core 1.4GHz
MAIN MEMORY:
4GB, high speed
STORAGE:
32GB, solid−state drive
LAN:
Gigabit LAN
AUDIO:
Analog or embedded HDMI, S/PDIF Realtek ALC269
POWER SUPPLY:
65W power adapter (19V, 3.4A)
INPUT VOLTAGE:
100V~220V AC, 50/60Hz, auto sensing
OPERATING TEMPERATURE:
0° to +40°C (32° to 104°F)
STORAGE TEMPERATURE:
-40° to +70°C (-40° to 158°F)
HUMIDITY:
10% to 90%, RHL non-condensing
DIMENSIONS:
11.8cm x 11.5cm x 4.0cm (4.6” x 4.5” x 1.6”) W, D, H.
NET WEIGHT:
0.475kg (1.0lbs)
INCLUDED ACCESSORIES:
3 power cords (US, EU, UK), Kramer mini DP to VGA
adapter, VESA mounting bracket
Specifications are subject to change without notice at http://www.kramerelectronics.com
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For the latest information on our products and a list of Kramer distributors,
visit our Web site where updates to this user manual may be found.
We welcome your questions, comments, and feedback.
Web site: www.kramerelectronics.com
E-mail: info@kramerel.com
P/N:
2900-300419
Rev:
1
!
SAFETY WARNIN G
Disconnect the unit from the power
supply before opening and servicing
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