P/N: 2900-301291 Rev 1 www.kramerAV.com
USER MANUAL
MODEL:
VA-4X
HDMI Extender / Toolbox
Kramer Electronics Ltd.
VA-4X – Contents
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Contents
Introduction 1
Getting Started 1
Overview 2
Typical Applications 2
Defining VA-4X HDMI Extender / Toolbox 3
Mounting VA-4X 4
Connecting VA-4X 5
Operating and Controlling VA-4X 6
Configuring Settings – OSD Menu 6
Configuring EDID via EDID Manager 10
Upgrading Firmware 18
Technical Specifications 19
Default EDID 20
Kramer Electronics Ltd.
VA-4X – Introduction
1
Introduction
Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world
of unique, creative, and affordable solutions to the vast range of problems that confront the
video, audio, presentation, and broadcasting professional on a daily basis. In recent years, we
have redesigned and upgraded most of our line, making the best even better!
Getting Started
We recommend that you:
• Unpack the equipment carefully and save the original box and packaging materials for
possible future shipment.
• Review the contents of this user manual.
Go to www.kramerav.com/downloads/VA-4X to check for up-to-date user manuals,
application programs, and to check if firmware upgrades are available (where appropriate).
Achieving Best Performance
• Use only good quality connection cables (we recommend Kramer high-performance,
high-resolution cables) to avoid interference, deterioration in signal quality due to poor
matching, and elevated noise levels (often associated with low quality cables).
• Do not secure the cables in tight bundles or roll the slack into tight coils.
• Avoid interference from neighboring electrical appliances that may adversely influence
signal quality.
• Position your Kramer VA-4X away from moisture, excessive sunlight and dust.
Safety Instructions
Caution:
• This equipment is to be used only inside a building. It may only be connected to other
equipment that is installed inside a building.
• For products with relay terminals and GPI\O ports, please refer to the permitted rating
for an external connection, located next to the terminal or in the User Manual.
• There are no operator serviceable parts inside the unit.
Warning:
• Use only the power cord that is supplied with the unit.
• To ensure continuous risk protection, replace fuses only according to the rating
specified on the product label which located on the bottom of the unit.
Recycling Kramer Products
The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce
the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected
Kramer Electronics Ltd.
VA-4X – Introduction
2
and recycled. To comply with the WEEE Directive, Kramer Electronics has made
arrangements with the European Advanced Recycling Network (EARN) and will cover any
costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on
arrival at the EARN facility. For details of Kramer’s recycling arrangements in your particular
country go to our recycling pages at www.kramerav.com/support/recycling.
Overview
Congratulations on purchasing your Kramer VA-4X HDMI Extender / Toolbox. VA-4X is a
versatile 4K@60Hz (4:4:4) HDMI™ multi-channel extender that equalizes and reclocks TMDS
data before re-transmitting the signal, thus increasing the HDMI cable range for all 4 outputs.
It is a true 4-channel HDMI "Toolbox", with functionality including 4 independent test-pattern
generators, chroma sub-sampling down-conversion and EDID management options, and, of
course, video extension.
• Extension without Loss of Quality – Kramer Equalization & re-Klocking™ Technology
rebuilds the digital signal integrity to travel longer distances. VA-4X typically extends
4K@60Hz (4:4:4) signals 20m from point to point (10m on the input and 10m on the
output).
• Zero-latency compression – Enables reducing 4K@60Hz resolution from 4:4:4 to 4:2:2
or 4:2:0 chroma sampling on up to four inputs/outputs HDMI signals.
• Easy EDID Management – Via a user-friendly software application upload, download,
create or modify EDID. Via the software application or OSD menu – select the EDID
source from the following options: default (internal), external (sink) or user defined.
• Content Protection Compatibility – Interoperability between HDCP 2.2 and HDCP 1.4
systems for up to 4 HDMI sources simultaneously.
• Comprehensive Signal Testing – Independent pattern generator on each output with a
variety of patterns and resolutions to choose from.
• Local Control and Configuration – Use the OSD menu via front panel buttons for EDID
source selection, chroma reduction, pattern generating, firmware upgrade and factory
reset. An RS-232 serial port is provided for EDID application control and a convenient
USB port enables new firmware upload via a memory stick.
• Easy Installation – Compact MegaTOOLS® fan-less enclosure for surface mounting or
side-by-side mounting of 2 units in a 1U rack space with the recommended rack adapter.
Typical Applications
• VA-4X is ideal for the following typical applications:
• HDMI extension for up to 4 lines
• Testing and installation verification using 4 independent pattern generators
• EDID management of 4 HDMI channels
• Enabling compatibility with lower bandwidth 4K systems (e.g. HDBaseT) via 4K 4:4:4 to
4:2:0 chroma-downsampling
Kramer Electronics Ltd.
VA-4X – Defining VA-4X HDMI Extender / Toolbox
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Defining VA-4X HDMI Extender / Toolbox
This section defines VA-4X.
Figure 1: VA-4X HDMI Extender / Toolbox Front Panel
#
Feature
Function
ON LED
Lights green when the unit is powered on.
MENU Button
Press to enter/exit the on-screen display (OSD) menu.
ENTER Button
In the OSD, press to choose the highlighted menu item.
When not in the OSD, press to view information (enabled when a channel
input and output are connected and the channel Display Information is set to
On).
Press ENTER and + simultaneously to reset the device to its default
parameters.
- Button
In the OSD, press to move back through the list or to decrease the
parameter value.
+ Button
In the OSD, press to move forward through the list or to increase the
parameter value.
Press ENTER and + simultaneously to reset the device to its default
parameters.
HDMI IN Connectors
(1 to 4)
Connect to HDMI sources.
HDMI OUT Connectors
(1 to 4)
Connect to HDMI acceptors.
IN 1 to OUT 1 comprises Channel 1, IN 2 to OUT 2 comprises Channel 2 and so on.
RS-232 9-pin D-sub
Connector
Connect to a PC to control VA-4X via the EDID Manager software.
PROG USB Port
Connect to a USB memory stick for firmware upgrade.
5V DC
Connect to included power adapter.
1 2 3 4 5 6 7 8 9
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VA-4X – Mounting VA-4X
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Mounting VA-4X
This section provides instructions for mounting VA-4X. Before installing, verify that the
environment is within the recommended range:
• Operation temperature – 0 to 40C (32 to 104F).
• Storage temperature – -40 to +70C (-40 to +158F).
• Humidity – 10% to 90%, RHL non-condensing.
Caution:
• Mount VA-4X before connecting any cables or power.
Warning:
• Ensure that the environment (e.g., maximum ambient temperature & air flow) is
compatible for the device.
• Avoid uneven mechanical loading.
• Appropriate consideration of equipment nameplate ratings should be used for avoiding
overloading of the circuits.
• Reliable earthing of rack-mounted equipment should be maintained.
• Maximum mounting height for the device is 2 meters.
To mount the VA-4X in a rack:
Mount the unit in a rack using the recommended rack adapter
(see www.kramerav.com/product/VA-4X)
To mount the VA-4X on a table or shelf:
• Attach the rubber feet and place the unit on a flat surface.
• Fasten a bracket (included) on each side of the unit and attach it to
a flat surface.
For more information go to www.kramerav.com/downloads/VA-4X
Kramer Electronics Ltd.
VA-4X – Connecting VA-4X
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Connecting VA-4X
Always switch off the power to each device before connecting it to your VA-4X. After
connecting your VA-4X, connect its power and then switch on the power to each device.
Figure 2: Connecting to the VA-4X Rear Panel
To connect the VA-4X as illustrated in the example in Figure 2:
1. Connect up to 4 HDMI sources (for example, 4K gaming sources, laptop) to the HDMI IN
Connectors (1 to 4) on the front panel.
2. Connect up to four HDMI acceptors (for example, display, projector) to HDMI OUT
Connectors (1 to 4) .
3. Connect the power adapter to the VA-4X and to the mains electricity (not shown in
Figure 2).
4K Gaming
Source
Display ProjectorLaptop
HDMI
HDMI
HDMI HDMI
Back PanelFront Panel
6
7
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VA-4X – Operating and Controlling VA-4X
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Operating and Controlling VA-4X
Configure and control your VA-4X using the following methods:
• OSD menu via front panel buttons (see Configuring Settings – OSD Menu on page 6).
• EDID designer software (see Configuring EDID via EDID Manager on page 10).
Configuring Settings – OSD Menu
The OSD enables you to configure VA-4X. When using the menu, it appears as an overlay on
top of any image that appears on the display. The menu is operated using the front panel
buttons.
VA-4X OSD enables performing the following:
• Navigating OSD on page 6.
• Defining EDID Source on page 8.
• Configuring Resolution Downsampling on page 8.
• Defining 5V Shutoff on page 8.
• Configuring Test Patterns on page 9.
• Configuring Information OSD on page 9.
• Configuring OSD Menu on page 9.
• Verifying Channel Information on page 10.
• Upgrading Firmware on page 18.
• Performing Factory Reset on page 10.
Navigating OSD
Navigate the OSD using the navigation buttons on the front panel, as follows:
• MENU Button – Open the OSD on your screen or exit a menu option.
• + Button or - Button – Move up or down in the menu / sub-menu or scroll through
parameter options.
• ENTER Button – Expand a menu / sub-menu item, activate a menu / sub-menu item
to edit it or select the required value.
When a menu item is selected, it turns green.
When a menu / sub-menu item is activated and editable, the item turns blue.
For example, to define where the OSD is displayed:
1. Press the Menu button.
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VA-4X – Operating and Controlling VA-4X
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The Main Menu appears with Channel 1 selected.
Figure 3: Main Menu with Channel 1 Selected
2. Press the – button four times.
Main OSD is selected.
Figure 4: Main Menu with Main OSD Selected
3. Press the ENTER button.
The Main OSD menu appears with Display Select selected.
Figure 5: Main OSD Menu with Display Select Selected
4. Press the ENTER button.
Display Select is activated and editable.
Figure 6: Main OSD Menu with Editable Display Select
5. Use the + or – button to select the desired option.
6. Press the ENTER button.
The selected option is set.
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VA-4X – Operating and Controlling VA-4X
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Defining EDID Source
VA-4X enables you to define, for each of the 4 inputs, the source from which the EDID is
taken.
To define the EDID source for one of the 4 inputs:
1. In the OSD, go to Channel X (X = 1, 2, 3, or 4) > Input EDID.
2. Select one of the following EDID sources:
▪ Sink – Display.
▪ User – User defined (see Upload EDID and Store on VA-4X on page 12).
▪ Internal – Default EDID (see Default EDID on page 20).
The EDID source is defined.
Configuring Resolution Downsampling
VA-4X enables you to configure, for each of the 4 inputs, how the system handles
downsampling of certain high resolutions.
To configure resolution downsampling for one of the 4 inputs:
1. In the OSD, go to Channel X (X = 1, 2, 3, or 4).
2. Go to the resolution for which you are configuring the downsampling; choose from the
following:
▪ 4K2K 50/60 RGB
▪ 4K2K 50/60 YUV4:4:4
▪ 4K2K 50/60 YUV4:2:2
3. Select the downsampling method from the following:
▪ 4:2:0 Downsampling
▪ 4:2:2 Downsampling
▪ Passthrough
The resolution downsampling is configured.
Defining 5V Shutoff
VA-4X enables you to define, for each of the 4 channels, the behavior of the feature that
shuts off the 5V signal on an output after the device no longer detects an active video source.
To define 5V shutoff when no active source is found on one of the 4 inputs:
1. In the OSD, go to Channel X (X = 1, 2, 3, or 4).
2. Go to Auto Sync Off and select one of the following:
▪ Disable – 5V remains ON.
▪ Fast – after 15 seconds 5V signal turns OFF.
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VA-4X – Operating and Controlling VA-4X
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▪ Slow - after 2 minutes 5V signal turns OFF.
5V shutoff on the output is defined for the selected channel.
Configuring Test Patterns
VA-4X enables you to display a test pattern for each of the 4 outputs and define a unique
resolution and test pattern type for each one.
The default pattern resolution is 1280x720@60 and the default pattern type is white.
To configure a test pattern on one of the 4 outputs:
1. In the OSD, go to Channel X (X = 1, 2, 3, or 4).
2. Go to Output Pattern > Mode and select ON.
The test pattern is displayed on the selected output.
3. Go to Timing and select the required resolution.
The output display updates with the selected resolution.
4. Go to Pattern and select the required pattern type.
The selected pattern is displayed on the output.
Configuring Information OSD
VA-4X enables you to configure an information OSD for each of the channels that shows the
input/output numbers and resolution of the channel. The OSD appears on the connected
display upon connection or powerup of the video source for this channel.
To configure the information OSD for one of the 4 channels:
1. In the OSD, go to Channel X (X = 1, 2, 3, or 4).
2. Go to OSD > Display Information and select Yes.
3. Go to Display Timeout and select the amount of time for the information display to
remain on the screen.
The information OSD for the selected channel is configured.
Configuring OSD Menu
VA-4X enables you to configure on which output the OSD appears and how long the OSD
menu remains on the screen after the last button press.
To configure the OSD menu:
1. In the OSD, go to Main OSD > Display Select.
2. Select the output on which you want the OSD to appear or select All Channels to
display the OSD menu on all four outputs.
3. Go to Display Timeout and select the amount of time for the OSD to remain on the
screen after the last button press.
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VA-4X – Operating and Controlling VA-4X
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The OSD menu is configured.
Verifying Channel Information
VA-4X enables you to verify the following information about each channel:
• Resolution.
• Input and output color space.
• Input and output HDCP status.
To verify channel information:
• In the OSD, go to Information > Channel X (X = 1, 2, 3, or 4).
Information appears for the selected channel.
Performing Factory Reset
VA-4X enables you to reset the device to factory default settings.
To perform a factory reset:
1. In the OSD, go to System Setting > Factory Reset.
A confirmation message appears.
Figure 7: Factory Reset Confirmation
2. Select Yes.
VA-4X reboots and resets to factory default settings.
Configuring EDID via EDID Manager
VA-4X enables you to configure EDID using EDID Manager software.
To use EDID Manager software:
1. Download the EDID Manager software to your computer at
www.kramerav.com/product/VA-4X#Tab_Resources.
2. Power on VA-4X and connect it to your computer via the RS-232 9-pin D-sub
Connector .
3. Open EDID Manager software.
8
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VA-4X – Operating and Controlling VA-4X
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The EDID Manager window appears:
Figure 8: EDID Manager – EDID Controller Tab
4. Click Search.
Kramer Electronics Ltd.
VA-4X – Operating and Controlling VA-4X
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VA-4X is connected. FC-17 appears under Link and the current EDID source (Internal,
External or User) appears under Mode.
The VA-4X firmware and EDID are identical to those of FC-17.
Figure 9: EDID Manager – VA-4X Connected
Use EDID Manager to:
▪ Upload EDID and Store on VA-4X, see page 12.
▪ Download EDID from VA-4X, see page 14.
▪ Viewing EDID Details, see page 15.
▪ Create or Modify EDID, see page 16.
Upload EDID and Store on VA-4X
To upload an EDID from your computer and store it on VA-4X:
1. Select EDID Controller.
The EDID Controller tab appears (Figure 8).
2. In the Upload area, click Open.
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VA-4X – Operating and Controlling VA-4X
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A file browser appears.
Figure 10: EDID Manager – File Browser
3. Select an EDID file and click Open.
The selected file name appears in the Upload area.
Figure 11: EDID Manager – EDID File Selected
4. Click Upload.
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VA-4X – Operating and Controlling VA-4X
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The selected EDID file is uploaded to User.
Figure 12: EDID Manager – Uploading EDID
Download EDID from VA-4X
To download an EDID from VA-4X to your computer:
1. Select EDID Controller.
The EDID Controller tab appears (Figure 8).
2. Click an EDID source: Internal, External or User.
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VA-4X – Operating and Controlling VA-4X
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The Save As window opens:
Figure 13: EDID Manager – Saving an EDID
3. Navigate to the folder in which you want to save the EDID file and click Save.
The selected EDID is downloaded and saved to your computer.
Viewing EDID Details
To view EDID details:
1. Select EDID Analyzer.
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VA-4X – Operating and Controlling VA-4X
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The EDID Analyzer tab appears.
Figure 14: EDID Manager – EDID Analyzer Tab
2. View EDID details.
Create or Modify EDID
To create or modify EDID:
1. Select EDID Creator.
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VA-4X – Operating and Controlling VA-4X
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The EDID Creator tab appears.
Figure 15: EDID Manager – EDID Creator Tab
2. Do one of the following:
▪ Select Brand New.
▪ Select Bin Modify and select an EDID file to modify.
3. Select each of the following subtabs and enter or change data, as required:
▪ Descriptor – General information about the EDID source.
▪ PC Timing – EDID supported resolution and refresh rates.
▪ SD/HD/UHD – EDID supported resolution and refresh rates.
▪ Audio1, Audio2 –EDID supported audio formats, audio frequencies, channels, and
speaker locations.
▪ Color Space – EDID supported color formats and bit depths.
▪ Other data – CEC Address.
4. Click Save.
5. Click Upload to upload the Bin file to USER.
Kramer Electronics Ltd.
VA-4X – Operating and Controlling VA-4X
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Upgrading Firmware
VA-4X enables you to upgrade the device firmware.
To see the current installed firmware version, in the OSD, go to Information.
To upgrade the VA-4X firmware:
1. Insert a USB memory stick with the new firmware file into the PROG USB Port on
VA-4X.
2. Do one of the following:
▪ In the OSD, go to System Setting > Firmware Update and select Yes on the
confirmation message.
Figure 16: Firmware Update Confirmation
-OR-
▪ Press the front panel MENU Button - Button simultaneously for several
seconds until the firmware progress message appears.
Caution: Do not power cycle or operate the device during firmware upgrade.
3. After the upgrade is complete, remove the USB memory stick and power cycle VA-4X.
The firmware is upgraded.
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Kramer Electronics Ltd.
VA-4X – Technical Specifications
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Technical Specifications
Inputs
4 HDMI
On a female HDMI connector
Outputs
4 HDMI
On a female HDMI connector
Ports
1 USB
On a female USB type-A connector for
firmware upgrade
1 RS-232
On a 9–pin D–sub connector for EDID
management via a software application
Video
HDCP Standards Compliance
1.4 & 2.2
Max Resolution
4K@60Hz (4:4:4)
User Interface
Control
OSD menu via front panel buttons
Indicator
Power LED
Power
Consumption
5V DC
Source
1.8A
Environmental
Conditions
Operating Temperature
0° to +40°C (32° to 104°F)
Storage Temperature
-40° to +70°C (-40° to 158°F)
Humidity
10% to 90%, RHL non-condensing
Enclosure
Size
MegaTOOLS®
Type
Aluminum
Cooling
Convection Ventilation
General
Net Dimensions (W, D, H)
18.75cm x 11.50cm x 2.54cm
(7.38" x 4.53" x 1.00" )
Shipping Dimensions (W, D, H)
34.50cm x 16.50cm x 5.20cm
(13.58" x 6.50" x 2.05" )
Net Weight
0.5kg (1.0lbs) approx.
Shipping Weight
1.0kg (2.2lbs) approx.
Accessories
Included
Power adapter, bracket set
Optional
For optimum range and performance use the
recommended HDMI, USB, and serial Kramer
cables available at
www.kramerav.com/product/VA-4X
Specifications are subject to change without notice at www.kramerav.com
Kramer Electronics Ltd.
VA-4X – Default EDID
20
Default EDID
Monitor
Model name............... FC-174
Windows description...... Generic PnP Monitor
Manufacturer............. KMR
Plug and Play ID......... KMR031D
Serial number............ 49
Manufacture date......... 2016, ISO week 19
Filter driver............ None
-------------------------
EDID revision............ 1.3
Input signal type........ Digital
Color bit depth.......... Undefined
Display type............. RGB color
Screen size.............. 360 x 290 mm (18.2 in)
Power management......... Standby, Suspend, Active off/sleep
Extension blocs.......... 1 (Unknown type)
-------------------------
DDC/CI................... n/a
Color characteristics
Default color space...... Non-sRGB
Display gamma............ 2.40
Red chromaticity......... Rx 0.611 - Ry 0.329
Green chromaticity....... Gx 0.312 - Gy 0.559
Blue chromaticity........ Bx 0.148 - By 0.131
White point (default).... Wx 0.320 - Wy 0.336
Additional descriptors... None
Timing characteristics
Horizontal scan range.... 27-91kHz
Vertical scan range...... 23-85Hz
Video bandwidth.......... 170MHz
CVT standard............. Not supported
GTF standard............. Not supported
Additional descriptors... None
Preferred timing......... Yes
Native/preferred timing.. 1920x1080p at 60Hz (16:9)
Modeline............... "1920x1080" 148.500 1920 2008 2052 2200 1080 1084 1089 1125 +hsync +vsync
Detailed timing #1....... 1280x800p at 60Hz (16:10)
Modeline............... "1280x800" 83.500 1280 1352 1480 1680 800 803 809 831 -hsync +vsync
Standard timings supported
640 x 480p at 60Hz - IBM VGA
640 x 480p at 72Hz - VESA
640 x 480p at 75Hz - VESA
800 x 600p at 56Hz - VESA
800 x 600p at 60Hz - VESA
800 x 600p at 72Hz - VESA
800 x 600p at 75Hz - VESA
1024 x 768p at 60Hz - VESA
1024 x 768p at 70Hz - VESA
1024 x 768p at 75Hz - VESA
1280 x 1024p at 75Hz - VESA
1600 x 1200p at 60Hz - VESA STD
1280 x 1024p at 60Hz - VESA STD
1400 x 1050p at 60Hz - VESA STD
1920 x 1080p at 60Hz - VESA STD
640 x 480p at 85Hz - VESA STD
800 x 600p at 85Hz - VESA STD
1024 x 768p at 85Hz - VESA STD
1280 x 1024p at 85Hz - VESA STD
Report information
Date generated........... 23/07/2020
Software revision........ 2.91.0.1043
Data source.............. Registry
Operating system......... 10.0.18362.2
Raw data
00,FF,FF,FF,FF,FF,FF,00,2D,B2,1D,03,31,00,00,00,13,1A,01,03,80,24,1D,8C,EA,9C,20,9C,54,4F,8F,26,
21,52,56,2F,CF,00,A9,40,81,80,90,40,D1,C0,31,59,45,59,61,59,81,99,02,3A,80,18,71,38,2D,40,58,2C,
45,00,10,09,00,00,00,1E,9E,20,00,90,51,20,1F,30,48,80,36,00,10,0A,00,00,00,1C,00,00,00,FC,00,46,
43,2D,31,37,34,0A,20,20,20,20,20,20,00,00,00,FD,00,17,55,1B,5B,11,00,0A,20,20,20,20,20,20,01,B1
The warranty obligations of Kramer Electronics Inc. (“Kramer Electronics”) for this product are limited to the terms set forth below:
What is Covered
This limited warranty covers defects in materials and workmanship in this product.
What is Not Covered
This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use
or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to
the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting
from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone
unauthorized by Kramer Electronics to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship
of this product. This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product.
Without limiting any other exclusion herein, Kramer Electronics does not warrant that the product covered hereby, including, without limitation, the
technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other
product or technology with which the product may be used.
How Long this Coverage Lasts
The standard limited warranty for Kramer products is seven (7) years from the date of original purchase, with the following exceptions:
1. All Kramer VIA hardware products are covered by a standard three (3) year warranty for the VIA hardware and a standard three (3) year
warranty for firmware and software updates; all Kramer VIA accessories, adapters, tags, and dongles are covered by a standard one (1) year
warranty.
2. Kramer fiber optic cables, adapter-size fiber optic extenders, pluggable optical modules, active cables, cable retractors, ring mounted
adapters, portable power chargers, Kramer speakers, and Kramer touch panels are all covered by a standard one (1) year warranty.
3. All Kramer Cobra products, all Kramer Calibre products, all Kramer Minicom digital signage products, all HighSecLabs products, all
streaming, and all wireless products are covered by a standard three (3) year warranty.
4. All Sierra Video MultiViewers are covered by a standard five (5) year warranty.
5. Sierra switchers & control panels are covered by a standard seven (7) year warranty (excluding power supplies and fans that are covered for
three (3) years).
6. K-Touch software is covered by a standard one (1) year warranty for software updates.
7. All Kramer passive cables are covered by a ten (10) year warranty.
Who is Covered
Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or
owners of this product.
What Kramer Electronics Will Do
Kramer Electronics will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper
claim under this limited warranty:
1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and
labor to complete the repair and restore this product to its proper operating condition. Kramer Electronics will also pay the shipping costs
necessary to return this product once the repair is complete.
2. Replace this product with a direct replacement or with a similar product deemed by Kramer Electronics to perform substantially the same
function as the original product. If a direct or similar replacement product is supplied, the original product’s end warranty date remains
unchanged and is transferred to the replacement product.
3. Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought
under this limited warranty.
What Kramer Electronics Will Not Do Under This Limited Warranty
If this product is returned to Kramer Electronics or the authorized dealer from which it was purchased or any other party authorized to repair Kramer
Electronics products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned
uninsured, you assume all risks of loss or damage during shipment. Kramer Electronics will not be responsible for any costs related to the removal or reinstallation of this product from or into any installation. Kramer Electronics will not be responsible for any costs related to any setting up this product, any
adjustment of user controls or any programming required for a specific installation of this product.
How to Obtain a Remedy Under This Limited Warranty
To obtain a remedy under this limited warranty, you must contact either the authorized Kramer Electronics reseller from whom you purchased this
product or the Kramer Electronics office nearest you. For a list of authorized Kramer Electronics resellers and/or Kramer Electronics authorized service
providers, visit our web site at www.kramerav.com or contact the Kramer Electronics office nearest you.
In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Kramer
Electronics reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Kramer Electronics, will be
required (RMA number). You may also be directed to an authorized reseller or a person authorized by Kramer Electronics to repair the product.
If it is decided that this product should be returned directly to Kramer Electronics, this product should be properly packed, preferably in the original
carton, for shipping. Cartons not bearing a return authorization number will be refused.
Limitation of Liability
THE MAXIMUM LIABILITY OF KRAMER ELECTRONICS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE
PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS IS NOT RESPONSIBLE FOR
DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR
UNDER ANY OTHER LEGAL THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental,
consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.
Exclusive Remedy
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND
IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE
MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF KRAMER
ELECTRONICS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED
WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW.
IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER PRODUCT” UNDER THE MAGNUSON-MOSS WARRANTY
ACT (15 U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT
APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.
Other Conditions
This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state.
This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by
Kramer Electronics or (iii) this product is not purchased from an authorized Kramer Electronics reseller. If you are unsure whether a reseller is an
authorized Kramer Electronics reseller, visit our web site at www.kramerav.com or contact a Kramer Electronics office from the list at the end of this
document.
Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the
online product registration form. Kramer Electronics thanks you for purchasing a Kramer Electronics product. We hope it will give you years of
satisfaction.
www.KramerAV.com
info@KramerAV.com
P/N:
2900-301291
Rev:
1
SAFETY WARNING
Disconnect the unit from the power supply before opening and servicing
For the latest information on our products and a list of Kramer distributors, visit our website where
updates to this user manual may be found.
We welcome your questions, comments, and feedback.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
All brand names, product names, and trademarks are the property of their respective owners.
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