Connecting Output to a Balanced/Unbalanced Stereo Audio Acceptor 8
Connecting to SWT3-41-H via RS-232 8
Operating and Controlling SWT3-41-H 9
Principles of Operation 9
Using Front and Rear Panel Buttons 11
Operating via Ethernet 11
Using Embedded Web Pages 15
Operation 17
Settings 19
Setting Device Properties 22
Setting Control Gateway Properties 28
Diagnostics 39
Administration 40
Viewing the About Page 44
Technical Specifications 45
Default Communication Parameters 46
Default EDID 46
Protocol 3000 49
Understanding Protocol 3000 49
Protocol 3000 Commands 50
Result and Error Codes 65
Page 3
Kramer Electronics Ltd.
Introduction
1
This user manual describes
These devices are identical except
for the number of their inputs. Note that whenever
also refers to
when a device
Go to
www.kramerav.com/downloads/
application programs, and to check if firmware upgrades are available (where appropriate).
Caution:
Introduction
Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world
of unique, creative, and affordable solutions to the vast range of problems that confront the
video, audio, presentation, and broadcasting professional on a daily basis. In recent years, we
have redesigned and upgraded most of our line, making the best even better!
SWT3-41-H and SWT3-21-H.
SWT3-21-H, unless specified otherwise. (A device is named specifically only
-specific feature is described).
Getting Started
We recommend that you:
SWT3-41-H is used in the user manual, it
• Unpack the equipment carefully and save the original box and packaging materials for possible
future shipment.
• Review the contents of this user manual.
www.kramerav.com/downloads/ SWT3-41-Hor
SWT3-21-H to check for up-to-date user manuals,
Achieving Best Performance
• Use only good quality connection cables (we recommend Kramer high-performance,
high-resolution cables) to avoid interference, deterioration in signal quality due to poor
matching, and elevated noise levels (often associated with low quality cables).
• Do not secure the cables in tight bundles or roll the slack into tight coils.
• Avoid interference from neighboring electrical appliances that may adversely influence signal
quality.
• Position your Kramer SWT3-41-H away from moisture, excessive sunlight and dust.
Safety Instructions
• This equipment is to be used only inside a building. It may only be connected to other
equipment that is installed inside a building.
• For products with relay terminals and GPI\O ports, please refer to the permitted rating
for an external connection, located next to the terminal or in the User Manual.
• There are no operator serviceable parts inside the unit.
Page 4
Kramer Electronics Ltd.
Introduction
2
Warning:
• Use only the power cord that is supplied with the unit.
• To ensure continuous risk protection, replace fuses only according to the rating
specified on the product label which is located on the bottom of the unit.
Recycling Kramer Products
The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce
the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected
and recycled. To comply with the WEEE Directive, Kramer Electronics has made
arrangements with the European Advanced Recycling Network (EARN) and will cover any
costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on
arrival at the EARN facility. For details of Kramer’s recycling arrangements in your particular
country go to our recycling pages at www.kramerav.com/il/quality/environment
.
Overview
SWT3-41-H and SWT3-21-H are intelligent (4x1 and 2x1, respectively) automatic switchers
for 4K60 4:4:4 HDMI video signals with plug and play user experience such as priority or
last−connected auto-switching based on active video signal detection, and easy remote IPdriven management and control.
SWT3-41-H and SWT3-21-H provide exceptional quality, advanced and user-friendly
operation, and flexible control.
Exceptional Quality
• Auto Switcher Ease of Use — Automatically plays the switched source signal on the connected
display according to user–configured preferences, such as priority or last–connected input.
When the user manually switches, by pressing a button, the auto switching is overridden.
• HDMI Signal Switching — HDCP 2.2 compliant, supporting deep color, x.v.Color™, CEC, lip
sync, HDMI uncompressed audio channels, Dolby TrueHD, DTS–HD, 2K, 4K, and 3D as
specified in HDMI 2.0.
• I–EDIDPro™ Kramer Intelligent EDID Processing™ — Intelligent EDID handling, processing,
locking and pass–through algorithm ensures plug & play operation for HDMI source and
display systems.
• Multi–channel Audio Switching — Up to 32 channels of digital stereo uncompressed signals for
supporting studio–grade surround sound.
• Audio De-embedding – The digital audio signal passing-through to the HDMI output, is deembedded, converted to an analog signal and sent to the stereo balanced analog audio output.
This enables playing the audio on a locally connected professional audio system (such as
DSP) and speakers, in parallel to playing it on the speakers connected to the AV acceptor
device (such as TVs with speakers).
Advanced and User-friendly Operation
• Simple and Flexible Control - Remote IP−controller connection, browser operation webpage,
local panel buttons, and remotely connected contact−closure buttons triggering configurable
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Kramer Electronics Ltd.
Introduction
3
operation functions, for easy and fully flexible user ports selection, signals routing, and
switcher control.
• Display On/Off Operation —Meeting presentation is simplified by manually or automatically
turning ON/OFF a CEC–enabled or serially-controlled display when the presentation source is
plugged in / unplugged with user–defined shut–down delay.
• Comprehensive Unit Control and Configuration Options – Local control via volume and mute
panel buttons, and volume and mute contact closure switches. Distance control via userfriendly embedded web pages via the Ethernet, Protocol 3000 API commands via RS-232
serial communication transmitted by a PC, touch screen system or other serial controller.
Flexible Connectivity
• Built-in Intelligent Control Gateway - Remote IP−driven intelligent control of connected HDMI
and sensor devices via RS−232 or I/O. Eliminating the need for an external control gateway,
this feature reduces installation complexity and costs, to enable easy integration with control
systems, such as Kramer Control.
• Secured Operation – Standard IT-grade 802.1x authentication for secured IT LAN connectivity
operation.
• Easy Installation – PoE powering via LAN port connection, and compact DemiTOOLS® fanless enclosure for user-reachable table mounting, or side-by-side mounting of 2 units in a 1U
rack space with the recommended rack adapter.
Typical Applications
SWT3-41-H & SWT3-21-H is ideal for the following typical applications:
• Intelligent, high-quality auto switcher for any corporate or educational AV meeting solution.
• Controllable and manageable switching building-block for tailor-made meeting and training
solutions.
Page 6
Defining SWT3-41-H and SWT3-21-H
4
#
Feature
Function
IN Buttons
Press to select an HDMI input (LED button lights orange). (2 for
SWT3-41-H, 4 for SWT3-21-H).
DISPLAY ON Button
Press to turn display On (LED button lights orange) or Off.
VOL Push
-
Press to decrease audio output volume.
+ Press to increase audio output volume.
MUTE
Push Button
Press to MUTE the audio output and press again to UNMUTE.
LED
Lights red when audio output is muted.
NET LED
LED Status
Indicates
Dark
No IP address acquired.
Lights green
A valid IP address has been
acquired.
Flashes green for 60s
A means to identify the device in a
system, using command #IDV.
Flashes red/green
IP fallback address has been
acquired.
STATUS LED
LED Status
Indicates
Dark
Power is off
lights white
PSU-powered on (only).
power supply is PoE mode.
Lights green
Power is on and an active source
and acceptor are connected.
1
2 3 4 5 6
Defining SWT3-41-H and
SWT3-21-H
This section defines SWT3-41-H and SWT3-21-H front and rear panels.
SWT3 21 H, SWT3-41-H / Front Panel
Figure 1: SWT3-21-H Auto Switcher Front Panel
Kramer Electronics Ltd.
Buttons
Figure 2: SWT3-41-H 4x1 4K Auto Switcher Front Panel
Note: This is applicable when
Page 7
Defining SWT3-41-H and SWT3-21-H
5
Lights blue
Power is on and an active source
is connected.
#
Feature
Function
HDMI IN Connectors
Connect to an HDMI source (2 for SWT3-41-H, 4 for SWT3-21-H).
HDMI OUT Connector
Connect to an HDMI acceptor.
AUDIO OUT 5-pin Terminal
Block Connector
Connect to a balanced stereo audio acceptor.
Terminal block Connector
Connect to:
input ports.
ETHERNET RJ-45
Connector
Connect to LAN to accept power, control and manage the device.
RESET Recessed Button
For restoring factory default settings, press the RESET button and
connection)
5V DC Power Connector
Connect to the power supply and to the mains electricity.
RS-232 3-pin Terminal
Block Connector
Connect to an RS-232 controller.
7 8 9
10
11
12
13
14
SWT3 21 H, SWT3-41-H Rear Panel
Figure 3: SWT3-21-H Auto Switcher Rear Panel
Kramer Electronics Ltd.
(S1-S6)
Figure 4:SWT3-41-H 4x1 4K Auto Switcher Rear Panel
• Input-triggering devices (for example, remote buttons or sensors),
OR
• Output-triggered devices (for example, remote alarm LED
indication).
These GPIO ports may be configured as a digital input, digital output, or analog
connect power to device (keep pressing longer than 6sec after power
Page 8
Kramer Electronics Ltd.
Mounting SWT3-41-H/SWT3-21-H
6
• Operation temperature – 0° to 40°C (32 to 104°F).
Caution:
Warning:
•
•
•
Mounting SWT3-41-H/SWT3-21-H
This section provides instructions for mounting SWT3 21 H, SWT3-41-H. Before installing,
verify that the environment is within the recommended range:
• Storage temperature – -40° to +70°C (-40 to +158°F).
• Humidity – 10% to 90%, RHL non-condensing.
• Mount SWT3-41-H before connecting any cables or power.
• Ensure that the environment (e.g., maximum ambient temperature & air flow) is
compatible for the device.
• Avoid uneven mechanical loading.
• Appropriate consideration of equipment nameplate ratings should be used for avoiding
overloading of the circuits.
• Reliable earthing of rack-mounted equipment should be maintained.
• Maximum mounting height for the device is 2 meters.
Mount SWT3-41-H on a surface using one of the following
methods:
Attach the rubber feet and place the unit on a flat surface.
Fasten a bracket (included) on each side of the unit and attach it to a flat
surface. For more information go to
www.kramerav.com/downloads/
SWT3-41-H / www.kramerav.com/downloads/SWT3-21-H.
Page 9
Connecting SWT3-21-H
7
Since the main difference between
from this section on, any description of
unless stated otherwise.
Always switch off the power to each device before connecting it to your
connecting your
, connect its power and then switch on the power to each device.
7 8 9
10
14
11
Connecting SWT3-21-H
SWT3-41-H and SWT3-21-H are the number of inputs,
SWT3-41-H
SWT3-41-H applies also toSWT3-41-HSWT3-21-H,
Kramer Electronics Ltd.
SWT3-41-H. After
Figure 5: Connecting to the SWT3-41-H Rear Panel
To connect SWT3-41-H as illustrated in the example in Figure 5:
1. Connect an HDMI source to the HDMI IN connectors for example, Connect:
A laptop to HDMI IN 1.
A desktop PC to HDMI IN 2.
Document Camera to HDMI IN 3.
A Set top box to HDMI IN 4.
2. Connect HDMI OUT to an HDMI acceptor (for example, a display).
3. Connect AUDIO OUT to a balanced stereo audio acceptor (for example,
Kramer Tavor 5-O active speakers).
4. Connect remote contact-closure buttons to I/O terminal block connectors , and
configure buttons function, for example to select an input (see
Configuring I/O (GPIO)
Ports on page 32).
5. To serially control the display, connect the RS-232 port to the display.
Send serial commands from LAN-connected Kramer controller (for example SL-
240C) to the display via control gateway.
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Kramer Electronics Ltd.
Connecting SWT3-21-H
8
Figure 6: Connecting to a Balanced Stereo Audio
Acceptor
Figure 7: Connecting to an Unbalanced Stereo Audio
Acceptor
•
•
•
RS-232 Device SWT3-41-H
14
Connecting Output to a Balanced/Unbalanced Stereo
Audio Acceptor
The following are the pinouts for connecting the output to a balanced or unbalanced stereo
audio acceptor:
Connecting to SWT3-41-H via RS-232
You can connect to SWT3-41-H via an RS-232 connection using, for example, a PC.
SWT3-41-H features an RS-232 3-pin terminal block connector allowing the RS-232 to
control SWT3-41-H.
Connect the RS-232 terminal block on the rear panel of SWT3-41-H to a PC/controller, as
follows:
From the RS-232 9-pin D-sub serial port, connect:
Pin 2 to the TX pin on the SWT3-21-H RS-232 terminal block.
Pin 3 to the RX pin on the SWT3-21-H RS-232 terminal block.
Pin 5 to the G pin on the SWT3-21-H RS-232 terminal block.
Page 11
Operating and Controlling SWT3-41-H
9
The auto
T
configurable; the default setting is
In both Last Connected and Priority modes, manually selecting an input (using the
panel,
Operating and Controlling
Kramer Electronics Ltd.
SWT3-41-H
Principles of Operation
This section covers the following topics:
Flexible SWT3-41-H Auto Switching Policy on page 9
Routing IP-Driven Control Signals via Built-in Control Gateway on page 10.
Flexible SWT3-41-H Auto Switching Policy
Set the switching policy to:
• Manual – Select an input manually and switching occurs whether a live signal is present
on the input or not.
• Auto – Auto Switching selection is performed according to either the Last Connected or
the Priority policy.
In Last Connected policy:
.
If a signal is plugged in this mode,
If the signal on the current input is lost, SWT3-41-H automatically selects the last
In Priority policy:
If a signal with a higher priority than the current one is plugged in this mode,
When the input sync signal is lost for any reason, the input with a live signal and next
he auto-switching delay depends on the configurable signal-lost timeout. Inputs priority is
SWT3-41-H will switch to it.
connected input.
-switching delay depends on the configurable signal-lost timeout.
SWT3-41-H
in priority is selected automatically.
remote or web UI input select button) overrides automatic selection.
will switch to it.
HDMI 1 HDMI 2 HDMI 3 HDMI 4.
front
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Kramer Electronics Ltd.
Operating and Controlling SWT3-41-H
10
Routing IP-Driven Control Signals via Built-in Control Gateway
Remote IP connected clients can send from the LAN, via the SWT3-41-H built-in control
gateway, CEC, RS-232 and I/O commands, and receive responses and notifications, to
control devices connected to SWT3-41-H HDMI-OUT, RS-232 and I/O control ports. The
built-in control gateway sends the control commands (converted from the client received IP
messages) to the connected controlled devices, and distributes the responses received from
the connected controlled devices to all connected clients.
Figure 8
shows the SWT3-41-H built-in control gateway connection. The Kramer Control
controller is connected to the switcher via LAN, sends IP commands to the switcher control
gateway over the LAN connection, to send control messages to, and receive control
responses from:
• The display connected to the HDMI output (CEC) and the RS-232 port.
• The Occupancy Detector & Select In Button connected to the switcher via the I/O ports.
Built-in control gateway activation, activation of the associated control ports and their
attributes (such as the CEC logical address of the control gateway), as well as manual
commands testing operation, is done via SWT3-41-H control gateway webpages (see
Control Gateway Properties on page 28).
Figure 8: Controlling remotely via Control Gateway
Setting
Page 13
Operating and Controlling SWT3-41-H
11
If you want to connect via a router and your IT system is based on IPv6, speak to your IT
department for specific installation instructions.
This type of connection is recommended for identifying
with the factory configured default IP address.
Using Front and Rear Panel Buttons
SWT3-41-H front and rear panel buttons enable the following actions:
• Selecting an INPUT.
• VOL buttons to increase or decrease the buttons.
• MUTE to mute/unmute the audio output.
• Turning the display on or off via the DISPLAY ON or sending on or off commands that
are configured via the UI (see Controlling the Display on page 31
).
• Resetting device to its factory settings (for additional instructions on resetting and
resetting device (see Resetting and Restarting Device on page 24
).
Operating via Ethernet
You can connect to SWT3-41-H via Ethernet using either of the following methods:
Kramer Electronics Ltd.
• Directly to the PC using a crossover cable (see
Connecting Ethernet Port Directly to a
PC on page 11).
• Via a network switch or router, using a straight-through cable (see Connecting Ethernet
Port via a Network Switch on page 13).
Connecting Ethernet Port Directly to a PC
You can connect the Ethernet port of SWT3-41-H directly to the Ethernet port on your PC
using a crossover cable with RJ-45 connectors.
SWT3-41-H
After connecting SWT3-41-H to the Ethernet port, configure your PC as follows:
1. Click Start > Control Panel > Network and Sharing Center.
2. Click Change Adapter Settings.
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Kramer Electronics Ltd.
Operating and Controlling SWT3-41-H
12
3. Highlight the network adapter you want to use to connect to the device and click Change settings of this connection.
The Local Area Connection Properties window for the selected network adapter appears
as shown in (Figure 9
).
Figure 9: Local Area Connection Properties Window
4. Highlight either Internet Protocol Version 6 (TCP/IPv6) or Internet Protocol Version 4 (TCP/IPv4) depending on the requirements of your IT system.
5. Click Properties.
The Internet Protocol Properties window relevant to your IT system appears as shown in
Error! Reference source not found. or Error! Reference source not found..
Figure 10: Internet Protocol Version 4 Properties Window
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Kramer Electronics Ltd.
Operating and Controlling SWT3-41-H
13
Figure 11: Internet Protocol Version 6 Properties Window
6. Select Use the following IP Address for static IP addressing and fill in the details as
shown in Error! Reference source not found..
For TCP/IPv4 you can use any IP address in the range 192.168.1.1 to 192.168.1.255
(excluding default 192.168.1.39 fallback address) that is provided by your IT department.
7. Click OK.
8. Click Close.
Connecting Ethernet Port via a Network Switch
You can connect the Ethernet port of SWT3-41-H to the Ethernet port on a network switch or
router using a straight-through cable with RJ-45 connectors.
Configuring Ethernet Port
You can set the Ethernet parameters via the embedded Web pages.
Figure 12: Internet Protocol Properties Window
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Kramer Electronics Ltd.
Operating and Controlling SWT3-41-H
14
Discovering and acquiring IP address
SWT3-41-H includes IP address auto-acquiring policy via LAN-connected DHCP server by
default. When no DHCP server is detected, a fallback static IP address of 192.168.1.39, and
255.255.255.0 subnet mask (class C), is assigned until an IP address is acquired via the
DHCP server.
For more information, refer to Product Page Technical Note in
www.kramerav.com/product/SWT3-41-H
.
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Kramer Electronics Ltd.
Using Embedded Web Pages
15
You can also configure
Commands
Operating Systems
Browser
If a web page does not update correctly, clear your Web browser’s
Check that Security/firewalls are not blocking HTTP traffic between the device and the user
PC.
Using Embedded Web Pages
SWT3-41-H enables you to configure settings via Ethernet using built-in, user-friendly web
pages. The Web pages are accessed using a Web browser and an Ethernet connection.
SWT3-41-H via Protocol 3000 commands (see Protocol 3000
Before attempting to connect:
on page 50).
• Perform the procedure in (see Operating via Ethernet on page 11
• Ensure that your browser is supported.
The following operating systems and Web browsers are supported:
Windows 7 Chrome
Windows 10 Edge
Chrome
Mac Safari
iOS Safari
Android N/A
To access the web pages:
).
cache.
1. Enter the IP address of the device in the address bar of your internet browser (default =
192.168.1.39).
If security is enabled, the Login window appears.
Figure 13: Embedded Web Pages Login Window
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Kramer Electronics Ltd.
Using Embedded Web Pages
16
2. Enter the Username (default = Admin) and Password (default = Admin) and click
Sign in. The default web page appears.
Figure 14: AV Settings Page
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Kramer Electronics Ltd.
Using Embedded Web Pages
17
3. Click the arrow at the top of the navigation list to view the menu items in detail.
Figure 15: Navigation pane in Detail
4. Click the Navigation Pane on the left side of the screen to access the relevant web page.
SWT3-41-H web pages enable performing the following actions:
•Operation on page 17
.
• Settings on page 19.
• Setting Device Properties on page 22.
• Setting Control Gateway Properties on page 28.
• Diagnostics on page 39.
• Administration on page 40.
• Viewing the About Page on page 44.
Operation
Routing AV Signals
This section details the following actions:
• Routing an Input to an Output on page 17
• Setting Analog Audio Output Level on page 18.
Routing an Input to an Output
Route any of the 4 inputs to the output.
.
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Using Embedded Web Pages
18
A green light on a button indicates a connected source/acceptor.
To select the button, make sure to click the text within the square.
To route the inputs to the output:
1. Go to the Routing Settings page.
Kramer Electronics Ltd.
2. Perform the following functions:
Click an Input/Output cross-point.
Click to stop/play the video.
An input is routed to the output.
Setting Analog Audio Output Level
To set the audio output level:
1. Go to the Routing Settings page.
Figure 16: Routing Page
2. Under Analog Outputs click .
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Using Embedded Web Pages
19
3. Set the audio level using the slider next to Analog output volume (dB, from -100 to 15).
Audio level is set.
Figure 17: Setting Audio Output Level
Video inputs are routed to the outputs.
Settings
This section details the following actions:
Kramer Electronics Ltd.
• Auto Switching Properties on page 19
• Configuring AV Signals Settings on page 21.
• Managing EDID on page 22.
Auto Switching Properties
Setting the AV Auto-Switching Policy
1. Go to the Auto switching page.
2. Next to the Selection Mode drop-down box, select the auto switching policy: Manual,
Last Connected or Priority.
Switching policy is set.
To change input priorities:
1. Go to the Auto switching page.
2. Next to the Selection Mode drop-down box, select Priority.
.
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Kramer Electronics Ltd.
Using Embedded Web Pages
20
3. Click and drag an input between high and low to change the priorities.
Figure 18: Changing Input Priorities
4. Click SET VIDEO.
Input priorities are set.
Page 23
Using Embedded Web Pages
21
Configuring AV Signals Settings
SWT3-41-H enables configuring the device audio and video settings.
To configure audio and video settings:
1. Go to the Audio Video Settings page. The Audio Video Settings page appears.
Kramer Electronics Ltd.
Figure 19: Audio Video Settings
2. Perform the following actions:
• Label – Change the name of an input or the output as it appears on the Routing page
and EDID management page.
• HDCP – For the inputs, select the Yes (default) /No switch to enable/disable HDCP for
that input. For the output, select Always On to keep HDCP enabled or Follow Input
(default) to define the output HDCP setting according to the active input.
• Color Depth Force 8Bits – Enable or Disable (default) on each input.
• Force LPCM 2CH – Enable or Disable (default) on each input.
• Force RGB on Output – Enable or Disable (default).
• Device Auto-Unmute on volume change – When enabled (default), changing the volume
will auto-unmute the audio output.
• Auto Sleep Delay – When no input signal is detected, the device automatically goes into
sleep mode, and output is set to off. When this setting is enabled (default), it delays
sleep mode for an amount of time specified in the next setting.
• No input signal (active when Auto Sleep Delay is enabled) – Set the number of seconds
(30 to 60,000 seconds; default = 900 seconds) after there is no signal detected, until the
device goes into sleep mode. Click SET TIMEOUT after defining this setting.
Audio and video settings are configured.
Page 24
Kramer Electronics Ltd.
Using Embedded Web Pages
22
Managing EDID
SWT3-41-H enables you to copy an EDID from one of several different sources to the inputs.
To copy the EDID to the inputs:
1. Go to the EDID Management page.
Figure 20: EDID Management Page
2. Under Step 1, select the EDID source (the output, any of the inputs, default or custom
EDID.
3. Under Step 2, select one or more inputs as the destination for copying the EDID.
4. Click COPY EDID.
The EDID is copied.
Setting Device Properties
This section details the following actions:
• Device Profile and Maintenance on page 22
• Settings Networking Properties on page 26.
• Setting Time and Date on page 27.
Device Profile and Maintenance
.
Changing Device Name
SWT3-41-H enables you to change the DNS name of the device.
To change the device name:
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Kramer Electronics Ltd.
Using Embedded Web Pages
23
communication are inactive. When device restarts, the status LED is lit, and HDMI output signal is
1. Go to the Device > General page.
2. Under General Preferences, change the device name and click SAVE.
The device name is changed.
Upgrading Firmware
To upgrade the device firmware:
1. Go to the Device > General page (Figure 21
2. Under General, click Update, open the relevant firmware file, and follow the instructions.
The upgrade takes approximately 30-60 seconds.
• During FW upgrade, the device continues to operate, but the device UI and protocol 3000
disconnected until restart completes.
Firmware is updated.
Figure 21: Device > General Page
).
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Kramer Electronics Ltd.
Using Embedded Web Pages
24
Figure 22:Firmware Upgrade Process
Resetting and Restarting Device
Two types of resets can be performed:
• Restart – Reboots your device and keeps all your device settings, including the IP
address and password.
• Reset – Reboots your device and restores all factory settings including input/output
definitions, switching configuration, IP address and password (a DHCP-acquired IP
address is retained).
To restart the device:
Click DEVICERESTART on the Device > General page (Figure 21
).
To perform a factory reset on the device, use one of the following actions:
Click FACTORYRESET on the Device > General page (Figure 21
).
Using protocol 3000 commands, send FACTORY command then RESET commands.
On the rear panel, press and hold the RESET button while connecting the power for
several seconds.
Exporting and Importing a Configuration File
SWT3-41-H enables you to export and store (in connected browsing PC storage) a
configuration file, that records all current device settings except the routing operation setup.
The stored file can then be imported to the same or different SWT3-41-H device to load the
recorded settings, for configuration backup and/or solution-replication purposes.
Exporting a Configuration File
To export a configuration file of the current device settings:
1. Go to the Device > General page (Figure 21
).
2. Under Global System Settings, click EXPORT.
3. Select the storage location on your computer to save the configuration file and click
SAVE.
The configuration file is exported and saved.
Page 27
Using Embedded Web Pages
25
Importing a Configuration File
To import a configuration file of the current device settings:
Kramer Electronics Ltd.
1. Go to the Device > General page (Figure 21
2. Under Global System Settings, click IMPORT.
3. Select the relevant configuration file from your computer storage and click SAVE.
The configuration file is imported and the device restarts with the settings from the
configuration file.
Identifying Your Device
To identify the device:
1. Go to the Device > General page (Figure 21
2. Under Global System Settings, click FLAG ME. NET LED flashes.
FLAG ME indication turns off after 60 seconds.
The device is identified by the discovery system.
).
).
Page 28
Using Embedded Web Pages
26
By default, DHCP is set to on. The IP address shows the actual IP address acquired from the
DHCP server, or the auto
detection.
Settings Networking Properties
Kramer Electronics Ltd.
To configure network settings:
1. Go to the Device > General page (Figure 21
2. Select the Network tab.
The network page appears.
-acquired fallback IP address when there is no DHCP server
If required, Set to DHCP (default) or static IP address resolution modes.
4. When in Static IP mode, perform the following actions:
Change the IP address.
Change the Mask address.
Change the Gateway address.
Network settings are defined.
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Setting Time and Date
You can sync the device time and date to any server around the world.
To sync device time and date to a server:
1. In the Navigation pane, click Device. The General tab in the Device page appears.
2. Select the Time and Date tab. The Time and Date tab appears.
Kramer Electronics Ltd.
Figure 24: Device Settings – Time and Date Tab
3. Set the Date and Time.
4. Select the Time Location.
5. In the Use Time Server (NTP) drop-down box, click:
Disabled to disable the time server.
Manual to enable time server (NTP).
6. If enabled, type in server information:
Enter the time server address.
Set sync frequency (every 0 to 23 days).
7. Click SAVE for any change.
The devices date and time are synchronized to the server address entered.
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Setting Control Gateway Properties
This section details the following actions:
Kramer Electronics Ltd.
• Setting Serial Port Properties on page 28
• Configuring I/O (GPIO) Ports on page 32.
• Defining and Testing Commands via Action Editor on page 36.
• Defining CEC Gateway Settings on page 37.
• Associating CEC Commands to DISPLAY ON/OFF on page 37.
Setting Serial Port Properties
SWT3-41-H enables configuring the RS-232 port in one of the following ways:
• Controlling the SWT3-41-H on page 28
• Controlling an External Device on page 29.
• Controlling the Display on page 31.
Controlling the SWT3-41-H
To set the RS-232 port to control the device:
1. Go to the Control Gateway page. The Serial Ports tab appears.
.
.
Figure 25: RS-232 Device Control
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2. Next to Tunneling, select Control.
3. Click SAVE.
RS-232 port controls the SWT3-41-H.
Controlling an External Device
Control an external device via an IP-connected Controller (for example SL-240C that is
connected via LAN)
To set the RS-232 port to control an external device:
1. Go to the Control Gateway page. The Serial Ports tab appears.
2. Next to Tunneling, select Gateway.
3. Define the external device RS-232 settings (Parity, Data Bits, Baud Rate and Stop Bits).
4. Click SAVE.
Figure 26: RS-232 as Gateway
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The TUNNELING ADVANCED PROPERTIES settings tab appears.
Figure 27: Setting Advanced Tunneling Properties
5. Select either TCP or UDP port.
6. Click up/down arrows to select IP Port.
7. Click up/down arrows to select desired seconds for TCP Keep alive.
8. Press to toggle ON Send replies to new clients by default Bits.
9. Click CLOSE.
10. Click SAVE.
RS-232 port controls an external device.
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In addition, configure specific display commands via Action Editor (
Commands via Action Editor
(see
Controlling the Display ON
Control an external device via a Controller (for example SL-240C that is connected via LAN)
To set the RS-232 port to control an external device:
1. Go to the Control Gateway page. The Serial Ports tab appears.
2. Next to Tunneling, select Display ON.
Figure 28: RS-232 Control for Display on/off
3. Define the display RS-232 settings (Parity, Data Bits, Baud Rate and Stop Bits).
4. Click SAVE.
see Defining and Testing
on page 36) and associate DISPLAY ON/OFF commands
Associating CEC Commands to DISPLAY ON/OFF on page 37).
RS-232 port is set to control the display on/off.
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32
To enable I/O operations, Remote Button must be set to Off.
The settings available on the page change depending on which trigger type is selected.
Configuring I/O (GPIO) Ports
The 6 I/O ports can control devices such as sensors, door locks, remote contact-closure
buttons, audio volume and lighting control devices and can be configured via the webpages.
To configure an I/O port:
1. In the Navigation pane, click Control Gateway. The Serial Ports tab in the Device
Settings page appears.
2. Select the IO tab. The IO tab appears.
Figure 29: I/O Ports Settings Page
3. Select the I/O port to be configured (IO 1 to IO 6).
4. Select one of the following I/O types:
Digital Input (default setting) (seeConfiguring a Digital Input I/O Typeon page33
Digital Output (see Configuring a Digital Output I/O Type on page 33).
Analog Input . (see Configuring an Analog Input I/O Type on page 35).
5. Click SAVE after setting the selected I/O type.
).
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Configuring a Digital Input I/O Type
The Digital Input trigger mode reads the digital input of an external sensor device that is
connected to the I/O port. It detects High (upon passing Max threshold from Low state) or Low
(upon passing Min threshold from High state) port states according to the user defined voltage
threshold levels.
To configure a digital input I/O type:
1. On the GPIO page, select Digital Input next to I/O Type.
The Digital Input options appear (Figure 31
).
2. Select one of the following for the Pull-up resistor setting:
Disabled
Suitable, for example, for a high temperature alarm that exceeds the maximum voltage
threshold. When the pull-up resistor is disabled, the port state is low and to be triggered
it must be pulled high by the externally connected sensor.
Enabled – Detection of an open circuit as High, or a short to ground as Low.
This is suitable for example, for a pushbutton switch (connecting one terminal of the
switch to ground, and the other to the input) or for an alarm closing a circuit that
activates a series of actions. When the pull-up resistor is enabled, the port state is high,
and to be triggered it must be pulled low by the externally connected sensor.
3. Set the Threshold VDC Low and High Range (threshold voltage at which the port
changes state).
4. Click Read to refresh port status information.
5. Click SAVE.
Digital input I/O type is configured.
Configuring a Digital Output I/O Type
To configure a digital output I/O type:
1. On the GPIO page, select Digital Output next to I/O type.
A warning message appears.
Figure 30: Digital Output Warning
2. Make sure to follow the instructions in this warning.
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34
Make sure that the current in this configuration does not exceed 100mA.
3. Click OK. The Digital Output options appear.
Kramer Electronics Ltd.
Figure 31: GPIO Settings Page – Digital Output I/O Type
4. Select one of the following for the Pull-up resistor setting:
Pullup resistor set to Enabled:
The port can be used for controlling devices that accept a TTL signal such as for
powering LEDs. The voltage output is TTL positive logic: high: >2.4V; low: < 0.5V.
When the pull-up resistor is enabled, the port state is high. For the state to be low, you
must select Low for the Current Status.
Pullup resistor Disabled:
The port is used for controlling external devices such as room or light switches. The
external source device determines the voltage output; the maximum voltage is 30V DC
and the maximum current is 100mA.
When the pull-up resistor is disabled, the port state is low. For the state to be high,
select High for the Current Status.
5. Click SAVE.
Digital Output I/O type is configured.
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35
Configuring an Analog Input I/O Type
When selectin the Analog Input I/O type, the port is triggered by an external analog device,
such as a volume control device. The trigger is activated once when the detected voltage is
within the 0 to 30V DC voltage range.
To configure an analog input I/O type:
1. On the GPIO page, select Analog Input next to I/O type.
2. Enter or use the arrows to scroll to a value (1–100) for the Maximum reported steps.
This value is the number of steps that the analog input signal is divided into. To calculate
the voltage of each step, use the following formula:
Voltage of one step = 30V / number of steps.
3. Click SAVE.
Analog input I/O type is configured.
Figure 32: GPIO Port Settings Page Analog Input
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36
The command to power on a TV can vary depending on the specific TV model
command to power on a TV.
Defining and Testing Commands via Action Editor
Use action editor to create and test control commands via CEC or UART interfaces. You can
create up to 5 commands.
To add an action:
1. In the navigation pane, select Control Gateway. The Serial Ports tab opens.
2. Select the Action Editor tab. The Action Editor appears.
Figure 33: Action Editor Tab
3. Select a command name on the left side of the window.
4. Change the command name, if required.
5. Select the port (CEC or UART).
6. Enter the appropriate command line, such as one of the following Display On sample
commands:
For CEC - 1,1,tv-on,2,E004
and manufacturer. However, above is a common example of a standard
For RS232 - PON
7. Click SAVE.
8. Click RUN COMMAND to run the command test.
An action is entered and can be run.
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By
Defining CEC Gateway Settings
SWT3-41-H built-in CEC gateway enables IP control of control system, via CEC messages,
on HDMI connected devices to the selected input and the output port. The Members address
list shows the logical addresses of connected CEC-enabled devices.
-default, CEC gateway is enabled.
To disable CEC gateway feature:
1. In the navigation pane, select Control Gateway. The Serial Ports tab opens.
2. Select the CEC tab. The CEC Gateway page appears.
3. Click CEC gateway OFF.
Figure 34: CEC Gateway Enable/Disable Tab
CEC gateway is disabled.
You can view the logical addresses of CEC-enabled devices that are connected via HDMI
output port to SWT3-41-H and click Refresh to refresh the list.
Associating CEC Commands to DISPLAY ON/OFF
Configure CEC or RS-232 commands to send via DISPLAY ON button.
To add an action:
1. In the navigation pane, select Control Gateway. The Serial Ports tab opens.
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38
2. Select the Display On tab. The Display ON settings appears.
Figure 35: Action Editor Tab
3. Define the State On and State Off commands, either as CEC or RS-232 commands.
4. Check Momentary for the button to send a command on the press of a button.
5. Click SAVE.
DISPLAY ON button is configured.
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39
Diagnostics
Viewing Device Status
View the device status.
To view the device status:
1. In the navigation pane, select Status.
2. Select the Devices tab. The Devices Status appears.
Kramer Electronics Ltd.
3. View device status.
Device status can be viewed.
Figure 36: Device Status Page
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40
Administration
Setting Security Properties
This section details the following actions:
Kramer Electronics Ltd.
• Changing Security Status on page 40
• Defining 802.1X Authentication on page 41.
Changing Security Status
By default, security status is set to On.
Setting Security Status to Off
To set security status to Off:
1. Go to the Security page.
2. Select the Security tab. The Security settings appears (Figure 37
.
).
3. Set SECURITY STATUS to Off. The Security Status window appears.
Figure 37: Security – Security Tab
Figure 38: Security Status Message
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Using Embedded Web Pages
41
4. Enter the current password.
5. Click OK.
Security status is set to Off.
Setting Security Status to On
To set security status to on:
Kramer Electronics Ltd.
1. Go to the Security > Security (Figure 37
).).
2. Set SECURITY STATUS to On.
Security status is set to On.
Changing Web Pages Access Password
To change the password for accessing the embedded web pages:
1. Go to the Security page (Figure 37
).
2. Select the Security Tab. The Security settings appear (Figure 39).
3. Enter the Current Password and click Change. The new password settings appear.
Figure 39: Device Settings – Changing the Password
4. Enter the new password and confirmation password and click SAVE.
The password is changed.
Defining 802.1X Authentication
802.1x security standard supports IT networking authentication based on LAN port and MAC
address.
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42
To configure security:
1. In the Navigation pane, click Security. The Security settings tab in the Security page
appears.
Kramer Electronics Ltd.
2. Select 802.1X tab. The 802.1X settings tab appears (see (Figure 40
).
Figure 40: 802.1X Tab
3. For 802.1x authentication, click ON to enable 802.1x authentication service. 802.1x
supports authentication based on port and MAC address.
4. When set to ON check one standard authentication method to set its security attributes.
PEAP-MSCHAP V2 (Figure 41) – Enter:
Username - up to 24 alphanumeric characters, including “_” and “-“ characters
Kramer devices can be operated using Kramer Protocol 3000 commands sent via serial or
Ethernet ports.
Understanding Protocol 3000
Protocol 3000 commands are a sequence of ASCII letters, structured according to the
following.
• Command format:
• Feedback format:
• Command parameters – Multiple parameters must be separated by a comma (,). In addition,
multiple parameters can be grouped as a single parameter using brackets ([ and ]).
•Command chain separator character – Multiple commands can be chained in the same
string. Each command is delimited by a pipe character (|).
•Parameters attributes – Parameters may contain multiple attributes. Attributes are indicated
with pointy brackets (<…>) and must be separated by a period (.).
The command framing varies according to how you interface with SWT3-41-H. The following
figure displays how the # command is framed using terminal communication software (such
as Hercules):
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Protocol 3000
50
Function
Description
Syntax
Parameters/Attributes
Example
#
Protocol handshaking.
device.
COMMAND
#<CR>
AUD-LVL
Set volume level.
COMMAND
io_mode –
-- (decrease current value by 1dB)
Set AUDIO OUT level
AUD-LVL?
Get volume level.
COMMAND
io_mode –
15dB;
Get AUDIO OUT level:
AUD-LVL-
Get volume level min
COMMAND
io_mode –
Get AUDIO OUT level
AUD-MUTE
Set audio mute.
COMMAND
out_index –1
Set Output 1 to mute:
AUD-MUTE?
Set audio mute.
COMMAND
out_index –1
Get Output 1 to mute:
AUD-MUTE-
Set the auto audio
COMMAND
unmute_status –
Set mute mode to be
AUD-MUTE-
Get the auto audio
COMMAND
~nn@AUD-MUTE-PERSIST
<CR><LF>
unmute_status –
volume change
Get auto unmute status
AUD-SIG-TYPE
Set audio signal type
COMMAND
io_mode: –
Set the audio input master
AUD-SIG-
Get audio signal type
COMMAND
io_mode: –
output ports)
Get the audio input master
AUTH-802-1X-
Set authentication
COMMAND
ENABLE
<CR><LF>
interface – Interface ID – 0
Set the authentication
AUTH-802-1X-
Get authentication
COMMAND
interface – Interface ID – 0
Get the authentication
AUTH-802-1X-
Get Authentication
COMMAND
~nn@AUTH-802-1X-OP-STAT
<CR><LF>
interface – Interface ID – 0
Protocol 3000 Commands
Kramer Electronics Ltd.
RANGE?
PERSIST
Validates the
Protocol 3000
connection and gets
the machine number.
Step-in master
products use this
command to identify
the availability of a
between 1 and 32 (at least one
character and not bigger than 32).
specific input:
1 – USB-C IN
2 – HDMI IN
lock_mode – On/Off
0 – Off unlocks EDID
#LABEL0,2,0,hdmi<CR>
#LABEL?0,2,0,hdmi<CR
>
from input 2:
#LOCK-EDID2,1<CR>
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58
Function
Description
Syntax
Parameters/Attributes
Example
LOCK-EDID?
Get EDID Lock status.
COMMAND
in_index – Number that indicates the
Get input 2 Lock EDID
LOG-TAIL?
Get the list of the N
COMMAND
last_event – the number of last
Get the protocol permission
LOGIN
Set protocol
logout after timeout.
COMMAND
login_level – Level of permissions
Set the protocol permission
LOGIN?
Get protocol
logout after timeout.
COMMAND
login_level – Level of permissions
Get the protocol permission
LOGOUT
Cancel current
Not Secure.
COMMAND
#LOGOUT<CR>
MODEL?
Get device model.
COMMAND
~nn@MODELmodel_name<CR><LF>
model_name – String of up to 19
Get the device model:
last events.
permission.
The permission
system works only if
security is enabled
with the “SECUR”
command.
LOGIN allows the user
to run commands with
an End User or
Administrator
permission level.
When the permission
system is enabled,
LOGIN enables
running commands
with the User or
Administrator
permission level
When set, login must
be performed upon
each connection
It is not mandatory to
enable the permission
system in order to use
the device
In each device, some
connections allow
logging in to different
levels. Some do not
work with security at
all.
Connection may
#LOCK-EDID?in_index <CR>
FEEDBACK
~nn@LOCK-EDIDin_index,lock_mode<CR><LF>
#LOG-TAIL?last_event<CR>
FEEDBACK
~nn@LOG-TAILlast_event,ok,<list><CR><LF>
#LOGINlogin_level,password<CR>
FEEDBACK
~nn@LOGINlogin_level,passwordok<CR><LF>
or
~nn@LOGINerr004<CR><LF>
(if bad password entered)
specific input:
1 – USB-C IN
2 – HDMI IN
lock_mode – On/Off
0 – Off unlocks EDID
1 – On locks EDID
events to view <N = 1,2,3…>
required (User or Admin)
password – Predefined password (by
PASS command). Default password is
an empty string
status:
#LOCK-EDID?2<CR>
level to Admin:
#LOG-TAIL?8<CR>
level to Admin (when the
password defined in the
PASS command is 33333):
#LOGINadmin,33333<CR
>
permission state.
The permission
system works only if
security is enabled
with the “SECUR”
command.
LOGIN allows the user
to run commands with
an End User or
Administrator
permission level.
When the permission
system is enabled,
LOGIN enables
running commands
with the User or
Administrator
permission level
When set, login must
be performed upon
each connection
It is not mandatory to
enable the permission
system in order to use
the device
In each device, some
connections allow
logging in to different
levels. Some do not
work with security at
all.
Connection may
permission level.
Logs out from End
User or Administrator
permission levels to
#LOGINlogin_level <CR>
FEEDBACK
~nn@LOGINlogin_level,passwordok<CR><LF>
or
~nn@LOGINerr004<CR><LF>
(if bad password entered)
#LOGOUT<CR>
FEEDBACK
~nn@LOGOUTok<CR><LF>
required (User or Admin)
password – Predefined password (by
PASS command). Default password is
an empty string
or NO SECURE if authentication is
removed.
level to Admin:
#LOGIN?admin<CR>
#MODEL?<CR>
FEEDBACK
printable ASCII chars
#MODEL?<CR>
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Protocol 3000
59
Function
Description
Syntax
Parameters/Attributes
Example
NAME
Set machine (DNS)
feature on).
COMMAND
machine_name – String of up to 15
Set the DNS name of the
NAME?
Get machine (DNS)
feature on).
COMMAND
machine_name – String of up to 15
Get the DNS name of the
NAME-RST
Reset machine (DNS)
number.
COMMAND
Reset the machine name
NET-CONFIG
Set a network
specified by RFC950.
COMMAND
netw_id – 0
Set the device network
NET-CONFIG?
Get a network
specified by RFC950.
COMMAND
netw_id – 0
Get the device network
NET-DHCP?
Get DHCP mode.
COMMAND
netw_id – Network ID–the device
config
Get DHCP mode for port 1:
name.
The machine name
is not the same as the
model name. The
machine name is used
to identify a specific
machine or a network
in use (with DNS
name.
The machine name
is not the same as the
model name. The
machine name is used
to identify a specific
machine or a network
in use (with DNS
name to factory
default.
Factory default of
machine (DNS) name
is “KRAMER_” + 4 last
digits of device serial
configuration.
Parameters
[DNS1] and
[DNS2]are optional.
For Backward
compatibility, the id
parameter can be
omitted. In this case,
the Network ID, by
default, is 0, which is
the Ethernet control
port.
If the gateway
address is not
compliant to the
subnet mask used for
the host IP, the
command will return
an error. Subnet and
gateway compliancy
network interface (if there are more
than one). Counting is 0 based,
meaning the control port is ‘0’,
additional ports are 1,2,3….
dhcp_state –
0 – Do not use DHCP. Use the IP set
by the factory or using the net-ip or net-config command.
1 – Try to use DHCP. If unavailable,
use the IP set by the factory or
using the net-ip or net-
command.
parameters:
#NET-CONFIG?0<CR>
#NET-DHCP?1<CR>
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60
Function
Description
Syntax
Parameters/Attributes
Example
NET-GATE
Set gateway IP.
administrator.
COMMAND
ip_address – Format: xxx.xxx.xxx.xxx
Set the gateway IP address
NET-GATE?
Get gateway IP.
security problems.
COMMAND
ip_address – Format: xxx.xxx.xxx.xxx
Get the gateway IP address:
NET-IP
Set IP address.
COMMAND
ip_address – Format: xxx.xxx.xxx.xxx
Set the IP address to
NET-IP?
Get IP address.
COMMAND
ip_address – Format: xxx.xxx.xxx.xxx
Get the IP address:
NET-MAC?
Get MAC address.
port.
COMMAND
id – Network ID–the device network
#NET-MAC?id<CR>
NET-MASK
Set subnet mask.
COMMAND
net_mask – Format: xxx.xxx.xxx.xxx
Set the subnet mask to
CR>
NET-MASK?
Get subnet mask.
COMMAND
~nn@NET-MASKnet_mask<CR><LF>
net_mask – Format: xxx.xxx.xxx.xxx
Get the subnet mask:
PASS
Set password for login
COMMAND
login_level – Level of login to set
Set the password for the
PASS?
Get password for login
COMMAND
~nn@PASS
<CR><LF>
login_level – Level of login to set
chars
Get the password for the
PORTS-LIST?
Get the port list of this
command.
COMMAND
The following attributes comprise the
Get the ports list:
PRG-ACTION
Add new user
COMMAND
commandNum – Command number 0 to
button ID
Add a new user command:
PRG-ACTION?
Add new user
COMMAND
commandNum – Command number
button ID
Add a new user command:
A network gateway
connects the device
via another network
and maybe over the
Internet. Be careful of
security issues. For
proper settings consult
your network
A network gateway
connects the device
via another network
and maybe over the
Internet. Be aware of
For proper settings
consult your network
administrator.
For backward
compatibility, the id
parameter can be
omitted. In this case,
the Network ID, by
default, is 0, which is
the Ethernet control
For proper settings
consult your network
administrator.
#NET-GATEip_address<CR>
FEEDBACK
~nn@NET-GATEip_address<CR><LF>
#NET-GATE?<CR>
FEEDBACK
~nn@NET-GATEip_address<CR><LF>
#NET-IPip_address<CR>
FEEDBACK
~nn@NET-IPip_address<CR><LF>
#NET-IP?<CR>
FEEDBACK
~nn@NET-IPip_address<CR><LF>
#NET-MAC?id<CR>
FEEDBACK
~nn@NET-MACid,mac_address<CR><LF>
#NET-MASKnet_mask<CR>
FEEDBACK
~nn@NET-MASKnet_mask<CR><LF>
interface (if there are more than one).
Counting is 0 based, meaning the
control port is ‘0’, additional ports are
1,2,3….
mac_address – Unique MAC address.
Format: XX-XX-XX-XX-XX-XX where X
is hex digit
to 192.168.0.1:
#NETGATE192.168.000.001<
CR>
#NET-GATE?<CR>
192.168.1.39:
#NETIP192.168.001.039<CR
>
#NET-IP?<CR>
255.255.0.0:
#NETMASK255.255.000.000<
level.
The default
password is an empty
string.
level.
The default
password is an empty
string.
machine.
The response is
returned in one line
and terminated
with<CR><LF>.
The response format
lists port IDs
separated by commas.
This is an Extended
Protocol 3000
command.
Programs matrix
action as a response
for external event
(programmable button
pressed).
command.
Programs matrix
action as a response
for external event
(programmable button
pressed).
To avoid locking
the port due to a USB
bug in Windows,
disconnect USB
connections
immediately after
running this command.
If the port was locked,
disconnect, and
reconnect the cable to
This command
replaces all other
routing commands.
This command
replaces all other
routing commands.
The permission
system works only if
security is enabled
with the “SECUR”
0 – OFF (disables security)
1 – ON (enables security)
#PRIORITY?1<CR>
version:
#PROT-VER?<CR>
#RESET<CR>
output:
#ROUTE1,1,2<CR>
#ROUTE?1,1<CR>
system:
#SECUR1<CR>
The permission
system works only if
security is enabled
with the “SECUR”
number.
date.
The year must be 4
digits.
The device does not
validate the day of
week from the date.
Time format - 24
hours.
Date format - Day,
#SECUR?security_state<CR>
FEEDBACK
~nn@SECURsecurity_state<CR><LF>
#SIGNAL?in_index<CR>
FEEDBACK
~nn@SIGNALin_index,status<CR><LF>
#SN?<CR>
FEEDBACK
~nn@SNserial_num<CR><LF>
#TIMEday_of_week,date,data<CR>
FEEDBACK
~nn@TIMEday_of_week,date,data<CR><LF>
0 – OFF (disables security)
1 – ON (enables security)
specific input:
1 – USB-C IN 1
2 – HDMI IN 2
3 – HDMI IN 3
status – Signal status according to
signal validation:
0 – Off
1 – On
factory assigned
{SUN,MON,TUE,WED,THU,FRI,SAT}
date – Format: DD-MM-YYYY.
data – Format: hh:mm:ss where
hh = hours
mm = minutes
ss = seconds
system:
#SECUR?<CR>
status of IN 1:
#SIGNAL?1<CR>
number:
#SN?<CR>
December 5, 2020 at
2:30pm:
#TIMEmon05-122020,14:30:00<CR>
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63
Function
Description
Syntax
Parameters/Attributes
Example
TIME?
Get device time and
Month, Year.
COMMAND
day_of_week – One of
Get device time and date:
TIME-LOC
Set local time offset
settings.
COMMAND
utc_off – Offset of device time from
Set local time offset to 3
TIME-LOC?
Get local time offset
settings.
COMMAND
utc_off – Offset of device time from
Get local time offset from
TIME-SRV
Set time server.
COMMAND
mode – On/Off
server_status – On/Off
Set time server with IP
TIME-SRV?
Get time server.
COMMAND
mode – On/Off
server_status – On/Off
Get time server:
UART
Set com port
data_bits.
COMMAND
com_id – 1 to n (machine dependent)
Set baud rate to 9600, 8
date.
The year must be 4
digits.
The device does not
validate the day of
week from the date.
Time format - 24
hours.
Date format - Day,
from UTC/GMT.
If the time server is
configured, device
time calculates by
adding UTC_off to
UTC time (that it got
from the time server) +
1 hour if daylight
savings time is in
effect.
TIME command sets
the device time without
considering these
from UTC/GMT.
If the time server is
configured, device
time calculates by
adding UTC_off to
UTC time (that it got
from the time server) +
1 hour if daylight
savings time is in
effect.
TIME command sets
the device time without
considering these
#TIME?<CR>
FEEDBACK
~nn@TIMEday_of_week,date,data<CR><LF>
#TIME-LOCutc_off,dst_state<CR>
FEEDBACK
~nn@TIME-LOCutc_off,dst_state<CR><LF>
#TIME-LOC?<CR>
FEEDBACK
~nn@TIME-LOCutc_off,dst_state<CR><LF>
{SUN,MON,TUE,WED,THU,FRI,SAT}
date – Format: YYYY/MM/ DD where
YYYY = Year
MM = Month
DD = Day
data – Format: hh:mm:ss where
hh = hours
mm = minutes
ss = seconds
UTC/GMT (without daylight time
correction)
dst_state – Daylight saving time
state
0 – no daylight saving time
1 – daylight saving time
UTC/GMT (without daylight time
correction)
dst_state – Daylight saving time
state
0 – no daylight saving time
1 – daylight saving time
#TIME?<CR>
with no daylight-saving time:
#TIME-LOC3,0<CR>
UTC/GMT:
#TIME-LOC?<CR>
This command is
needed for setting
UDP timeout for the
current client list.
This command is
needed for setting
UDP timeout for the
current client list.
configuration.
In the FC-2x the
serial port is selectable
to RS-232 or RS-485
(usually serial port 1).
If Serial is configured
when RS-485 is
selected, the RS-485
UART port
automatically changes.
The command is
backward compatible,
meaning that if the
extra parameters do
not exist, FW goes to.
where the digit groups are:
major.minor.build version
the specific output – 1
flag – Video Mute
0 – Video enabled
1 – Video disabled
2 – Blank picture
the specific output – 1
flag – Video Mute
0 – Video enabled
1 – Video disabled
2 – Blank picture
data bits, parity to none and
stop bit to 1:
#UART1,9600,8,node,1
<CR>
version number:
#VERSION?<CR>
output:
#VMUTE1,0<CR>
#VMUTE?1<CR>
Page 67
Kramer Electronics Ltd.
Protocol 3000
65
Error Name
Error
Code
Description
P3K_NO_ERROR
0
No error
ERR_PROTOCOL_SYNTAX
1
Protocol syntax
ERR_COMMAND_NOT_AVAILABLE
2
Command not available
ERR_PARAMETER_OUT_OF_RANGE
3
Parameter out of range
ERR_UNAUTHORIZED_ACCESS
4
Unauthorized access
ERR_INTERNAL_FW_ERROR
5
Internal FW error
ERR_BUSY
6
Protocol busy
ERR_WRONG_CRC
7
Wrong CRC
ERR_TIMEDOUT
8
Timeout
ERR_RESERVED
9
(Reserved)
ERR_FW_NOT_ENOUGH_SPACE
10
Not enough space for data (firmware, FPGA…)
ERR_FS_NOT_ENOUGH_SPACE
11
Not enough space – file system
ERR_FS_FILE_NOT_EXISTS
12
File does not exist
ERR_FS_FILE_CANT_CREATED
13
File can’t be created
ERR_FS_FILE_CANT_OPEN
14
File can’t open
ERR_FEATURE_NOT_SUPPORTED
15
Feature is not supported
ERR_RESERVED_2
16
(Reserved)
ERR_RESERVED_3
17
(Reserved)
ERR_RESERVED_4
18
(Reserved)
ERR_RESERVED_5
19
(Reserved)
ERR_RESERVED_6
20
(Reserved)
ERR_PACKET_CRC
21
Packet CRC error
ERR_PACKET_MISSED
22
Packet number isn't expected (missing packet)
ERR_PACKET_SIZE
23
Packet size is wrong
ERR_RESERVED_7
24
(Reserved)
ERR_RESERVED_8
25
(Reserved)
ERR_RESERVED_9
26
(Reserved)
ERR_RESERVED_10
27
(Reserved)
ERR_RESERVED_11
28
(Reserved)
ERR_RESERVED_12
29
(Reserved)
ERR_EDID_CORRUPTED
30
EDID corrupted
ERR_NON_LISTED
31
Device specific errors
ERR_SAME_CRC
32
File has the same CRC – not changed
ERR_WRONG_MODE
33
Wrong operation mode
ERR_NOT_CONFIGURED
34
Device/chip was not initialized
Result and Error Codes
Syntax
In case of an error, the device responds with an error message. The error message syntax:
• ~NN@ERR XXX<CR><LF> – when general error, no specific command
• ~NN@CMD ERR XXX<CR><LF> – for specific command
• NN – machine number of device, default = 01
• XXX – error code
Error Codes
Page 68
The warranty obligations of Kramer Electronics Inc. (“Kramer Electronics”) for this product are limited to the terms set forth below:
What is Covered
This limited warranty covers defects in materials and workmanship in this product.
What is Not Covered
This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or
maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier),
lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or
removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Kramer Electronics
to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not
cover cartons, equipment enclosures, cables or accessories used in conjunction with this product.
Without limiting any other exclusion herein, Kramer Electronics does not warrant that the product covered hereby, including, without limitation, the technology
and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology
with which the product may be used.
How Long this Coverage Lasts
The standard limited warranty for Kramer products is seven (7) years from the date of original purchase, with the following exceptions:
1. All Kramer VIA hardware products are covered by a standard three (3) year warranty for the VIA hardware and a standard three (3) year
warranty for firmware and software updates; all Kramer VIA accessories, adapters, tags, and dongles are covered by a standard one (1) year
warranty.
2. Kramer fiber optic cables, adapter-size fiber optic extenders, pluggable optical modules, active cables, cable retractors, ring mounted
adapters, portable power chargers, Kramer speakers, and Kramer touch panels are covered by a standard one (1) year warranty. Kramer
7-inch touch panels purchased on or after April 1st, 2020 are covered by a standard two (2) year warranty.
3. All Kramer Calibre products, all Kramer Minicom digital signage products, all HighSecLabs products, all streaming, and all wireless products
are covered by a standard three (3) year warranty.
4. All Sierra Video MultiViewers are covered by a standard five (5) year warranty.
5. Sierra switchers & control panels are covered by a standard seven (7) year warranty (excluding power supplies and fans that are covered for
three (3) years).
6. K-Touch software is covered by a standard one (1) year warranty for software updates.
7. All Kramer passive cables are covered by a lifetime warranty.
Who is Covered
Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of
this product.
What Kramer Electronics Will Do
Kramer Electronics will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under
this limited warranty:
1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and
labor to complete the repair and restore this product to its proper operating condition. Kramer Electronics will also pay the shipping costs
necessary to return this product once the repair is complete.
2. Replace this product with a direct replacement or with a similar product deemed by Kramer Electronics to perform substantially the same
function as the original product. If a direct or similar replacement product is supplied, the original product’s end warranty date remains
unchanged and is transferred to the replacement product.
3. Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought
under this limited warranty.
What Kramer Electronics Will Not Do Under This Limited Warranty
If this product is returned to Kramer Electronics or the authorized dealer from which it was purchased or any other party authorized to repair Kramer Electronics
products, this product must be insured during shipment, with the insurance and shi pping charges prepaid by you. If this product is returned uninsured, you assume
all risks of loss or damage during shipment. Kramer Electronics will not be responsible for any costs related to the removal or re-installation of this product from or
into any installation. Kramer Electronics will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any
programming required for a specific installation of this product.
How to Obtain a Remedy Under This Limited Warranty
To obtain a remedy under this limited warranty, you must contact either the authorized Kramer Electronics reseller from whom you purchased this product or the
Kramer Electronics office nearest you. For a list of authorized Kramer Electronics resellers and/or Kramer Electronics authorized service providers, visit our web
site at www.kramerav.com or contact the Kramer Electronics office nearest you.
In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Kramer Electronics
reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Kramer Electronics, will be required (RMA number).
You may also be directed to an authorized reseller or a person authorized by Kramer Electronics to repair the product.
If it is decided that this product should be returned directly to Kramer Electronics, this product should be properly packed, preferably in the original carton, for
shipping. Cartons not bearing a return authorization number will be refused.
Limitation of Liability
THE MAXIMUM LIABILITY OF KRAMER ELECTRONICS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID
FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL
THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation
of liability to specified amounts, so the above limitations or exclusions may not apply to you.
Exclusive Remedy
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT
PERMITTED BY LAW, KRAMER ELECTRONICS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF KRAMER ELECTRONICS CANNOT LAWFULLY DISCLAIM OR
EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW.
IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER PRODUCT” UNDER THE MAGNUSON-MOSS WARRANTY ACT (15
U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND
ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE,
SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.
Other Conditions
This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state.
This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Kramer
Electronics or (iii) this product is not purchased from an authorized Kramer Electronics reseller. If you are unsure whether a reseller is an authorized Kramer
Electronics reseller, visit our web site at www.kramerav.com or contact a Kramer Electronics office from the list at the end of this document.
Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product
registration form. Kramer Electronics thanks you for purchasing a Kramer Electronics product. We hope it will give you years of satisfaction.
Page 69
2900-301493
2
SAFETY WARNING
Disconnect the unit from the power supply before opening and servicing
P/N:
Rev:
For the latest information on our products and a list of Kramer distributors, visit our website where
updates to this user manual may be found.
We welcome your questions, comments, and feedback.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
All brand names, product names, and trademarks are the property of their respective owners.
www.kramerav.com
support@kramerav.com
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