Kooltronic KA4C2DP17L, KA4C3DP21L, KA4C5DP33L, K2A4C5DP33L, KA3C7DP43L Operator's Manual

Keep This Manual

With Air Conditioner

AIR CONDITIONER

OPERATOR'S MANUAL

CAUTION

BEFORE INSTALLING AND

USING THIS AIR CONDITIONER,

IT IS IMPORTANT THAT THIS

MANUAL BE READ AND

UNDERSTOOD THOROUGHLY

KOOLTRONIC, INC.

30 Pennington-Hopewell Road

Pennington, NJ 08534

609•466-3400

FAX: 609• 466-1114

www.kooltronic.com

900-039-50 (1/19)
(CDR: 20131)

DP SERIES

KA4C3DP21L

with Serial Numbers up to and including K18A3565

Find additional information on
this model at kooltronic.com or
use the Technical Documents
QR code below.

Technical

Documents

TABLE OF CONTENTS

Page

I. Introduction 2

II. Incoming Inspection 3

III. Product Handling 3

IV. Product Identification and Nameplate 4

V. Principles of Operation 5

VI. Pre-Installation Testing 5 - 6

VII. Specific Model Data 6 - 10

Mounting

Drawings and Dimensions

Technical Data

Major Component Replacements

Standard Features

VIII. Maintenance 11 - 12

IX. Trouble Shooting 12 - 13

X. Warranty 14

NOTE: Wiring Schematics are available on the specific model page of the Kooltronic website.

I. Introduction

Kooltronic Air Conditioners are designed to provide a cool, dehumidified environment for your electronic
components. There are models to fit virtually all sizes and shapes of electronics enclosures, in
capacities ranging from 1,000 to 30,000 BTU/H. Our "closed-loop" design also ensures that your
components will not be exposed to hot, dirty operating conditions.

This Manual provides you with the necessary general information for properly installing and operating
standard Kooltronic Air Conditioners. Technical data and mounting instructions are presented on pages
6 through 10.

2

II. Incoming Inspection

Kooltronic Air Conditioners are designed, built and packaged to withstand the shock and vibration normally
associated with shipment by common carriers. Occasionally improper handling during shipping causes damage.
Such handling could include unbanding of palletized shipments, failing to respect "This Side Up" arrows, rough
handling, falling off conveyors, excessive vibration, crushing, etc. Therefore, a thorough inspection should be
done upon receipt of all shipments. Any carton tears, dents, scratches, loose articles or evidence of oil are signs
of damage and should be noted on the Freight Bill. Cartons should be opened promptly and the units inspected
for CONCEALED DAMAGE. Kooltronic Air Conditioners must be delivered in the proper mounting position to
assure that damage to the compressor has not occurred during shipping. Any Kooltronic Air Conditioner that is
delivered removed from the banded pallet, lying down or double stacked should be refused.

An immediate claim MUST be filed with the freight carrier and an inspection requested. Retain all packing
materials. Kooltronic cannot assume responsibility for Consignee's failure to file a timely freight claim.

III. Product Handling:

1) Do not attempt to operate your Kooltronic Air Conditioner until you read and thoroughly understand this
Manual. See section VI PRE-INSTALLATION TESTING.

2) Before operating the Kooltronic Air Conditioner be certain that it is placed in its correct mounting position.
This Air Conditioner is designed to operate in a vertical position only. This placement must be done
a minimum of 5 minutes prior to operating in order to allow the compressor oil to drain to the compressor
sump area.

CAUTION

3) Before operating this unit, all electrical wiring must be checked to assure the proper connection to the
correct power source. Minimum circuit ampacity should be at least 125% of the amperage found on the
nameplate for the corresponding voltage. Do not exceed the maximum fuse size found on the nameplate.

4) We do not recommend that Air Conditioners be shipped to their final destination attached to an enclosure.
In the event that the Air Conditioner needs to be shipped attached to an enclosure it is strongly
recommended that proper support be provided for the Air Conditioner. Excessive vibration can occur if Air
Conditioners are not properly supported when shipped on enclosures, increasing the potential for internal
damage and voiding the warranty.

5)

PROCEDURE FOR PROPER PACKING AND SHIPMENT OF KOOLTRONIC AIR
CONDITIONERS:

■

Keep Air Conditioner in proper upright position indicated by arrow markers.

■

Pack Air Conditioner in an appropriate carton (preferably original carton if possible), with
adequate internal protective packaging, making sure carton is marked and is kept in correct
upright position.

■

For local, controlled transportation, strap carton to a secure part of truck to prevent falling or
sliding, minimize vibration, etc.

■

For common carrier shipment, band unit(s) securely to a pallet. Unpalleted shipment risks
severe damage which voids the warranty.

3

Kooltronic Air Conditioners must be operated in their proper mounting position. If attempts are

made to operate a unit that is not in its designed mounting position, permanent compressor

damage will occur. This action will void the warranty. To avoid compressor damage do not tip the

unit more than 45° from its proper mounting position.

4

IV. Product Identification and Nameplate

Each Kooltronic Air Conditioner includes an identification nameplate. This nameplate provides:

q

Model Number

w

Serial Number

e

Electrical power characteristics

r

Maximum and minimum ambient operating temperatures

t

Cooling capacity

y

Type and amount of refrigerant required for recharging

u

Design Pressure

i

Maximum Fuse Size

o

Manufacturing Order Number

a

Underwriters Laboratories Inc. Listed or Recognized Marks and NEMA ratings

We recommend you copy this information from your unit.

qwo When ordering parts, specify the Model Number, Serial Number & MFG. Order Number.

e Before operating, be sure that the power source matches these requirements.

y Use of incorrect type or amount of refrigerant will adversely affect performance and may damage the unit.

r Make sure that these parameters are met. Failure to do so may result in permanent damage to the unit.

eeee rr

ty

qw

uu i

a

o

Air Conditioner

SERIAL NUMBERMODEL NUMBER

AMBIENT TEMP.COOLING

F.L . A.PH.FREQ.VOLTS

MAX.°FMIN.°F

COOLING BTU

DESIGN PRESSURE P.S.I.G.

HIGHLOW

MAX.

FUSE SIZE

Oz.REFRIGERANT

MFG. ORDER NO.

SPECIAL PURPOSE AIR CONDITIONER
NEMA/EEMAC/UL50 BY UNDERWRITERS LABORATORIES, INC.
TYPE 3R & 12 INTERFACE TO THE ELECTRICAL ENCLOSURE ONLY

NEMA/EEMAC/UL50 BY UNDERWRITERS LABORATORIES, INC.
TYPE 1 SPECIAL PURPOSE AIR CONDITIONER EQUIPMENT
COMPARTMENT ONLY
OUTDOOR USE

ALLOW 5 MIN. BEFORE RESTARTING AFTER SHUTDOWN

UNAUTHORIZED SERVICE OR MODIFICATION
VIOLATES WARRANTY

ALL MOTORS ARE THERMALLY PROTECTED

MANUFACTURED BY:

KOOLTRONIC, INC. PENNINGTON, NJ

LISTED 84H7

SPECIAL PURPOSE

AIR CONDITIONER

V. Principles of Operation

Kooltronic Air Conditioners are required when the equipment
operating temperature must be kept near or lower than the
ambient room temperature, and/or the cabinet must be sealed
from dust, fumes, oil, corrosives and other contaminants. These
Air Conditioners utilize a "Closed-Loop Cooling System" to
ensure optimum performance of the installed components.

Closed-Loop cooling seals the electronic enclosure from hostile
elements in the environment. Two separate circulation systems
are employed. The internal system cools and dehumidifies the
air inside the cabinet, totally isolating the sensitive electronics
and other components from the environment. The external
system uses circulating ambient air or water to discharge the
heat removed from the electronics. The heat is dissipated from
the enclosure by means of the vapor compression refrigeration
cycle. This takes place in a hermetically-sealed refrigeration
system, utilizing either an air-cooled or water-cooled condenser
heat exchanger. The warm air inside the enclosure is drawn
through the evaporator coil where it is cooled, dehumidified and
returned.

Any enclosure moisture accumulated on the evaporator coil is collected in the condensate tray and removed
through the drain tube to the condensate evaporator. Condensate evaporates in the condensate evaporator
and is released to the ambient air by the condenser impeller.

The heat removed through the evaporator coil is transferred by the compressed refrigerant to the condenser
coil. Ambient air is then passed through the condenser coil, where it absorbs the heat and is then discharged
to the environment.

To help eliminate compressor cycling, a two stage thermostat is used in this unit, with a thermostat sensor
located in the return air stream of the enclosure. The first stage, which controls the compressor, has a set
point of 64°F (18°C).The second stage, which controls the condenser blower (fan), has a set point of 66°F
(19°C). The first stage has a temperature differential of 11°F (6°C), and the second stage has a temperature
differential of 0.5°F. When the return air temperature is above 70°F the air conditioner will run constantly.
When the return air temperature drops below 66°F the thermostat’s second stage will start to cycle the
condenser blower and the return air will fluctuate from 64°F to 70°F. In conditions of very low ambient
temperature and low internal load the return temperature could drop below 64°F. In this case the thermostat’s
first stage will start to cycle the compressor and the return air temperature will fluctuate from 63°F to 75°F.
In reality this situation would occur rarely, and then only for a short period of time. The advantage of a two
stage thermostat is that it avoids compressor cycling and controls the return air temperature to a very narrow
temperature range of 6°F; from 64°F to 70°F.

The heater kit consists of a heater, a heat control thermostat and a heater limiter. The heater control
thermostat is a bimetal disk with a fixed set point of 60°F. When the entering evaporator air temperature rises
above 60°F the heater shuts off, and when the evaporator air temperature falls below 40°F the heater will
engage. The contact points of the alarm thermostat are normally closed. If the entering evaporator air
temperature exceeds 130°F the alarm thermostat contacts open, and when the temperature drops below
130°F the contacts close.

VI. Pre-Installation Testing

Before mounting the air conditioner to the enclosure, test for proper operation. This will verify the shipping
integrity of the system. Please follow the steps below prior to installation.

CAUTION

CONDENSER
AIR OUT

CONDENSER
AIR IN

SUPPLY
AIR OUT

RETURN
AIR IN

5

DP21L

The air conditioner must be standing in its proper mounting position for a minimum of five

(5) minutes prior to testing. Failure to follow this procedure will cause permanent damage to

the compressor. To avoid compressor damage do not tip the unit more than 45° from its

proper mounting position.

1. The unit must sit in an upright position at a minimum room temperature of 65°F to allow the system to

warm-up. This is particularly important during winter months.

2. Refer to the nameplate for proper electrical voltage and current requirements. Connect the power cord
to a properly grounded and fused electrical supply, leaving electrical power to the unit turned off.

3. Note the factory thermostat setting which is 66

o

F.

4. Turn the electrical power on.

5. Verify that the evaporator blower or fan is running.

6. Verify that the condenser blower or fan is running.

7. Operate the air conditioner for approximately ten (10) minutes. During this period no unusual noise or
vibration should be evident. Both the evaporator and condenser fans or blowers should be delivering
air through their respective discharge ports. The cool air discharged should be less than 70°F when
the room temperature is between 70°F and 80°F.

8. Turn off the electrical power and disconnect the air conditioner from the power source.

9. If any cover plug was removed to adjust the unit, be sure to replace it in order to maintain the integrity
of the closed-loop airflow system.

NOTE: Before shipment all Kooltronic Air Conditioners are subjected to a performance test.

VII. Specific Model Data
Mounting

The Kooltronic Special Purpose Air Conditioners KA4C3DP21L have been engineered to be installed easily. The
air conditioner is designed for two mounting options - external and internal. Prior to mounting, refer to page 8 for
the general arrangement drawings showing dimensions and locations of mounting holes and cutouts. Prior to
cutting or drilling, make sure that cutouts and mounting holes do not interfere with components inside the cabinet.
To avoid damaging your air conditioner, please read the following information before installation:

External Mounting

1. Place the supplied

1

/

2

-inch gaskets on the two evaporator side cutouts as shown in the gasket drawing on page

8. The gaskets must start and end at the middle bottom of the cutouts. The gaskets must remain as one
continuous piece around the cutouts. Bend gaskets around the corners. Do not stretch the gaskets.

2. It is recommended that a lift truck be used for installation.

3. Attach the Mounting Plate to the enclosure using (3)

1

/

4

-inch nuts, (3) sealing washers as a spacer and (3)

1

/

4

-inch mounting nuts. Note that the mounting plate is not symmetrical. Be sure to install with the longer

section at the top and the shorter section at the bottom. Sealing washers must be placed against customer
enclosure (see External Mounting Drawing and Mounting Plate Detail on page 7).

4. Place the air conditioner on the lift truck. Insert a 1-inch (approximate) wooden block between the lift truck
bottom and the air conditioner bottom so that the angle between the unit mounting panel and the air conditioner
is about 10 degrees.

5. Adjust the lift truck height so that the air conditioner hook is located approximately

1

/

2

-inch above the mounting

plate.

6. Route the power cord through the discharge (upper) air cutout.

7. Move the air conditioner toward the enclosure panel so that the gap between the hook and the enclosure is
about

1

/

2

-inch.

8. Slowly move the lift truck down until the hook engages with the mounting plate. Continue to lower the lift truck.
The air conditioner will hang from the mounting plate flush against the mounting panel.

6

7

CAUTION

Internal Mounting

1. Place the supplied

1

/

2

-inch gaskets on the two condenser side

cutouts as shown in the gasket drawing on page 8. The gaskets
must start and end at the middle top of the cutouts. The gaskets
must remain as one continuous piece around the cutouts. Bend
gaskets around the corners. Do not stretch the gaskets.

2. Remove the three #10 screws together with rubber washers
from the Rear Panel top.

3. Attach the supplied mounting angle to the Rear Panel top with the
three #10 screws and rubber washers (see Internal Mounting
Drawing).

4. It is recommended that

1

/

4

-inch x 1

1

/

4

-inch mounting studs be

used on the customer enclosure door or panel. If not, use the
hardware supplied for air conditioner mounting.

If the air conditioner is mounted to the cabinet door you must be sure that the door hinges
will support the additional weight of the air conditioner. Also be certain that when the door
is opened fully, the cabinet does not become unbalanced. The actual weight of the unit can

be found in the Technical Data on page 10.

EXTERNAL MOUNTING DRAWING

INSTALL THE MOUNTING PLATE W/STUDS

TO THE OUTSIDE WALL OF THE CUSTOMER'S

ENCLOSURE BEFORE INSTALLING A/C UNIT.

NOTE:

ENCLOSURE WALL

TYP. (3) PLACES

1/4'' NUT

CUSTOMER'S

ENCLOSURE

TYP. (3) PLACES

BOLT 1/4'' X 1-1/4''

RUBBER WASHER

MOUNTING PLATE
WITH STUDS
(SEE DETAIL
AT RIGHT)

TOP SECTION

OF A/C UNIT

BOTTOM SECTION
OF A/C UNIT

RUBBER WASHER

1/4'' NUT

1/4'' NUT

TIGHTEN NUT TO

CLOSE GAP

MOUNTING PLATE DETAIL

MOUNTING

PLATE

WITH STUDS

MOUNTING PLATE IS NOT SYMMETRICAL.
INSTALL WITH LONGER SECTION AT THE
TOP AND SHORTER SECTION AT THE BOTTOM.

NOTE:

SHORTER

SECTION

AT BOTTOM

LONGER

SECTION

AT TOP

INTERNAL MOUNTING DRAWING

MOUNTING BRACKET

1/4'' NUT (3)

ENCLOSURE

WALL EXTERIOR

TOP SECTION

OF A/C UNIT

BOTTOM SECTION

OF A/C UNIT

RUBBER WASHER (3)

1/4'' BOLT OR STUD (3)

RUBBER WASHER (3)

1/4'' BOLT OR STUD (3)

1/4'' NUT (3)

9. Insert screws through the holes in the mounting plate bottom flange and the enclosure panel. Install sealing
washers and nuts on each screw from inside the enclosure and tighten (see External Mounting Drawing).

8

Drawings and Dimensions

5.59

[141.9]

5.59

[141.9]

1.21

[30.6]

(6) .312 [7.9]

DIA. HOLES

INTERNAL MOUNTING PLAN
NOTE: THIS VIEW IS FROM INSIDE OF ENCLOSURE

EXTERNAL MOUNTING PLAN

5.40

[137.2]

5.40

[137.2]

1.39

[35.3]

9.70

[246.4]

1.72

[43.7]

6.54

[166.1]

9.65

[245.1]

7.60

[193.0]

1.17

[29.6]

7.60

[193.0]

1.13

[28.7]

5.60

[142.2]

5.60

[142.2]

1.19

[30.2]

21.27

[540.2]

(6) .312 [7.9]

DIA. HOLES

.30

[7.6]

12.55

[318.9]

17.54

[445.5]

1.63

[41.4]

5.60

[142.2]

5.60

[142.2]

1.18

[29.9]

.50

[12.7]

20.09

[510.4]

.24

[6.0]

1

2

EXTERNAL MOUNT GASKET PLACEMENT

INTERNAL MOUNT GASKET PLACEMENT

START AND END GASKET MATERIAL
HERE. USE ONE CONTINUOUS
PIECE OF GASKET. BEND GASKET
AROUND THE CORNERS, DO NOT
STRETCH THE MATERIAL.

INSTALL
MOUNTING BRACKET

START AND END GASKET
MATERIAL HERE.
USE ONE CONTINUOUS
PIECE OF GASKET.
BEND GASKET AROUND
THE CORNERS, DO NOT
STRETCH THE MATERIAL.

MOUNTING PLANS

GASKET PLACEMENT

Dimensions, inches [mm], are for reference only and are subject to change.

WARM AIR RETURN FROM

1

ENCLOSURE

COOL AIR OUTLET

2

TO ENCLOSURE

9

5.60
[142.2]

TYP.

13.58
[344.9]

DRAIN

POWER

CORD

(3) .280 [7.1]

DIA. SLOTS

9.61
[244.1]

1.77
[44.9]

6.17
[156.7]

5.75
[146.0]

4.75
[120.6]

6.75
[171.4]

12.42
[315.5]

20.97
[532.6]

4.20
[106.8]

1.19
[30.2]

20.33
[516.4]

1.00
[25.4]

EXTERNAL DOOR MOUNT

SEE DETAIL "A"

INTERNAL DOOR MOUNT

SEE DETAIL "B"

FOR EXTERNAL DOOR MOUNT:

MOUNT PIVOT BAR ASSEMBLY

ONTO OUTSIDE OF ENCLOSURE

DOOR

FOR INTERNAL DOOR MOUNT:

INSTALL MOUNTING BRACKET

USING EXISTING HARDWARE

DETAIL "A"

DETAIL "B"

6.54
[166.1]

7.60
[193.0]

9.65
[245.1]

1.13

[28.7]

4.81
[122.2]

7.60
[193.0]

7.04
[178.8]

7.32
[185.8]

.29

[7.5]

9.70
[346.4]

2.16

[54.8]

1

2

3

4

KA4C3DP21L

Dimensions, inches [mm], are for reference only and are subject to change.

GA25900A - Rev. B

Drawings and Dimensions

FILTERED CONDENSER

AIR INLET (Ambient Air In)

CONDENSER OUTLET

(Warm Ambient Air Out)

WARM AIR RETURN FROM

ENCLOSURE

COOL AIR OUTLET

TO ENCLOSURE

1

2

3

4

10

Technical Data

KA4C3DP21L 3000 2100 131/-20 115/100 60/50 5.8 45

Ambient Running Approximate

BTU/H BTU/H Temp. °F Amps Weight

Model Capacity 95°F/95°F Max./Min. Volts Hz 131°F/131°F (lbs.)

Major Component Replacements

KA4C3DP21L

Part Part Number

Compressor 0665-123
Compressor and Condenser Impeller Dual Capacitor 0452-83
Condenser Impeller 0194-76
Evaporator Impeller 0265-03
Condenser Coil 0666-49
Evaporator Coil 0667-56
Two Stage Thermostat 0750-115

Note: Maximum ambient temperature for 100V/50 Hz is 125

°F.

Standard Features

Baked Powder Finish
Built-in Condensate Evaporator
CFC- Free Refrigerant
Closed-Loop Cooling
Epoxy-Coated Condenser Coils
Heavy-duty Steel Shell
Mounts Internally or Externally
NEMA 12 & 3R Ratings Maintained (UL50)
Six-Foot [1.8m] (minimum) 3-Wire Power Cord
Two Stage Thermostat
UL/CUL Listed

Accessories and Options

Compressor Short Cycle Protector
Enclosure Heater
Filter
Filter Recoating Adhesive
Internal Corrosion Protection
Replacement Filters
Special materials or finishes
Special motors, line cords or connectors
Stainless Steel Shell
Temperature Alarm

11

VIII. Maintenance

Kooltronic Air-Cooled Air Conditioners require routine cleaning of the condenser coil (if necessary) and the air
filters to assure unimpeded airflow through the condenser heat exchanger. It is not possible to recommend specific
condenser coil or filter cleaning intervals, since the level and the nature of airborne particulate matter differs widely
with each installation. It is generally sufficient to clean the condenser coil and/or the aluminum mesh filter when the
outer surfaces appear covered with a thin layer of dust, lint or other foreign matter. The condenser coil can be
washed or blown out with air, depending on the foreign matter involved (see below - Filter and condenser coil
service). The aluminum mesh filter can be washed with warm water. Appropriate disposable replacement filters
are available from Kooltronic.

If routine condenser coil or filter service is neglected or delayed, the air conditioner will not perform at its design
capacity. The first indication of an excessively clogged condenser coil or air filter is usually a gradual increase of
temperature within the equipment cabinet. If operation is continued under these conditions, the compressor will be
shut off by the thermal overload device. The compressor will restart when its external temperature drops below the
protector threshold setting and the compressor will continue to cycle on and off. Continued operation under these
conditions will cause damage, shorten compressor life and void the warranty.

A. Filter and condenser coil service

The rear panel must be removed in order to clean the filters. After removal, the filters should be flushed
under warm running water with clean side up. If the accumulated dirt is oily, washing in a detergent bath
is recommended, followed by a warm water wash as above.

The exposed condenser coil must be cleaned by pressurized air or pressurized cleaning solution. Dirty
liquid will be removed through the condenser coil drain pan.

B. Blowers

The design life of the blowers used in all Kooltronic Air Conditioners is substantially in excess of 20,000
hours. All Kooltronic condenser and evaporator blowers are equipped with automatic-reset thermal
overload protectors.

CAUTION

If field replacement of a blower motor is necessary, most blower assemblies, including the mounting plate, are
readily removable. Each of the blower mounting plates is held to the air conditioner cabinet structure by screws
and nuts. For installation of the replacement blower, electrical connections may be broken at the terminal
block, or power leads may be cut and appropriately spliced together.

C. Compressor

All Kooltronic compressors are approved by UL and CSA, and require no maintenance. They are
hermetically sealed and charged at the factory, and equipped with automatic-reset thermal overload
protectors.

If the compressor fails, it is strongly recommended that the air conditioner be returned to Kooltronic for
service.

Before opening the air conditioner, disconnect all power.

12

.

IX. Trouble-Shooting

Each Kooltronic Air Conditioner is engineered for performance and built for reliability. They are designed to
require only routine maintenance. If your air conditioner should require warranty service, please
contact Kooltronic. If you require service out of warranty, we have compiled a trouble-shooting chart
to assist your service personnel. If additional assistance is required contact Kooltronic at [phone]

.

Problem Cause Solution

Unit does not run. No Power. Check Power Source and electrical connection.

Check unit ON-OFF switch (UL Listed units only).
Check unit power cord connection to terminal block.

After initial 15 minute energization Return temperature is Normal Operation.
of air conditioner, compressor and between Thermostat set Check return air temperature.
condenser fan do not run. point and differential Check sensor connection on Thermostat.

(75°F to 86°F).

Unit not cooling. Failed Thermostat. Check Two Thermostat Sensors.
Evaporator Fan is running. Check Thermostat wire connections.
Compressor and Condenser Blower Replace Thermostat Sensors.
do not run. Return temperature is
above set point plus differential (90°F).

D. Refrigerant Loss

Kooltronic Air Conditioners are subjected to a series of tests to detect refrigerant leaks, during and after
manufacture. It is possible that shipping or other damage, or microscopic leaks over a long period, may result
in the need for replenishment of refrigerant charge. When it has been verified by a Certified EPA Technician

that a refrigerant shortage does exist, the leak must be repaired. Then the unit may be evacuated and
recharged in the field by a Certified EPA Technician only.

CAUTION

E. Relocation

If your Kooltronic Air Conditioner has to be moved to another location by truck, the following precautions
should be taken:

■

De-mount the air conditioner from the equipment, controller or enclosure.

■

Conform to the applicable provisions of PROCEDURE FOR PROPER PACKING AND SHIPMENT OF
KOOLTRONIC AIR CONDITIONERS in this manual under

Section III. "PRODUCT HANDLING".

Refer to the data on the unit nameplate which specifies the type of

refrigerant and the amount of charge in ounces.

13

Problem Cause Solution

Unit not cooling. (Temperature Low Line Voltage. Check Nameplate Voltage against supply Voltage.
difference between return and
supply air is less than 10°F). Failed Compressor. Check Compressor wire connections.

Evaporator Fan and Condenser Check Compressor overload.
Blower are running. Compressor Check Compressor Capacitor.
does not run. Replace Compressor.

Unit not cooling. (Temperature Failed Evaporator Fan. Check Fan wire connections.
difference between return and Replace Evaporator Fan.
supply air is less than 10°F).

Compressor and Condenser Blower
are running. Evaporator Fan does
not run.

Unit not cooling. (Temperature Low Refrigerant charge. Check discharge and suction pressure for
difference between return and Refrigerant leak.
supply air is less than 10°F). Failed Condenser Blower. Check Blower wire connections.

Compressor and Evaporator Blower Replace Condenser Blower.
are running. Condenser Blower does
not run.

Unit not cooling. (Temperature Condenser or Evaporator Clean Coil.
difference between return and Coil clogged.
supply air is less than 10°F).

Evaporator Blower, Condenser Loss of Refrigerant. Locate and repair leak.
Blower and Compressor are running.

Ice on Evaporator Coil. Clean Evaporator Coil.

Check discharge and suction pressure for
Refrigerant leak.
Check for any obstruction of Evaporator airflow.

Check and seal all openings.
Excessive condensate Eliminate the frequency of door openings.
draining and loss of A/C
sensible cooling performance.

Unit overcooling. Failed Thermostat. Check Thermostat wire connections

.

Evaporator Blower, Condenser Replace Thermostat.
Blower and Compressor are running.

Compressor cycling more than Short circuiting of air Provide baffle in the enclosure separating A/C.
10 cycles per hour. between A/C discharge outlet and inlet.

and inlet openings.

X. Standard Warranty

THIS WARRANTY CONSTITUTES THE ENTIRE WARRANTY WITH RESPECT TO THE PRODUCT AND IS IN
LIEU OF ALL OTHERS, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY
AND WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND IN NO EVENT IS KOOLTRONIC
RESPONSIBLE FOR ANY CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER.

RETURN AUTHORIZATION (RA) PROCEDURE

KOOLTRONIC products are warranted to be free of defects
in workmanship, materials and components. The following
warranty periods apply from date of shipment:

■

Air moving devices/components and hermetic system
components: 1 year

■

Spare parts, except filters: 90 days

The above warranty applies when the equipment is operated
under the following conditions:

■

Ambient temperature not in excess of 125°F (52°C) in
normal atmosphere or as stated on product nameplate

■

Voltage variation no greater than ± 10% from nameplate
rating

■

Frequency variation no greater than ±3Hz from nameplate
rating

■

Maximum cooling load no higher than air conditioner
nameplate rating

■

Waiting five minutes before restarting air conditioner after
intentional or accidental shutoff

■

Compliance to all other installation, maintenance and
operating instructions, as supplied

■

The purchaser assumes the responsibility of grounding
the unit and installing it in accordance with local electrical
and safety codes, as well as the National Electric Code
(NEC) and OSHA

KOOLTRONIC cannot assume responsibility for
mis-application of its products or the erroneous
selection of an inappropriate product by a non­authorized KOOLTRONIC representative. Our
applications engineers will gladly assist in the
selection of the proper product, provided all
required details of the application are furnished.

■

All returns require a Return Authorization number whether
the return is for warranty or non-warranty repair, rotation of
stock, damage or any other reason. Returns without an RA
number will be refused.

■

Customer must call KOOLTRONIC After Sale Kare (ASK),
Pennington, New Jersey (609 • 466 • 3400) to obtain an RA
number, or email [e-mail].

■

The following information is required when an RA is
requested:

- Original customer Purchase Order number and date

- Date product was received by customer

- Number of parts to be returned

- Product description, model and serial number

- Reason for return

- Action requested

- Contact name, telephone, FAX numbers and e-mail address

■

Pack unit in a suitable container for shipment, preferably the

original packaging if available. All Air Conditioners must be
returned in an upright position properly secured to a pallet.
Improper packaging may void warranty claim. If an Air
Conditioner is received laying down or shipped via UPS or
similar small parcel service the warranty will be void.

■

Mark carton prominently with KOOLTRONIC’s Return
Authorization Number.

■

Enclose all pertinent documents.

■

Freight charges on all products returned to KOOLTRONIC
shall be paid by the customer. Unauthorized collect shipments
will be refused.

■

If a unit is repaired under Warranty, KOOLTRONIC will pay
the freight charges both ways within the Continental USA
at KOOLTRONIC’s negotiated rates. Warranty repaired
units will be returned to customer at KOOLTRONIC expense
only within the Continental USA.

■

All authorized returns are subject to a restocking fee.

KOOLTRONIC assumes no liability beyond the repair or
replacement of its own product. This Warranty does not
cover:

■

Labor or reimbursement of labor for evaluation, removal,
installation, repair, or cost of any warranted part, unless
authorized in writing by KOOLTRONIC

■

Use of equipment for other than its designed purpose or
operating conditions

■

Operation in harsh, oily, corrosive or other abnormal
environmental conditions, without the proper filtration,
sealing, protective coatings and/or weather protection

■

Damage to hermetic system resulting from continuous
operation with dirty or clogged air filters or improper or
negligent maintenance

■

Use of refrigerant other than designated

■

Customer modification or abuse

■

Shipping damage or other accident (Claims for shipping
damage are the responsibility of the customer. Timely
claims must be filed by the customer with the freight carrier)

■

Cracked or broken hermetic tubing, brazed joints or other
internal damage caused by shipping or mishandling

■

Damage caused by shipping units attached to an
enclosure

■

Any and all conditions resulting from noncompliance with
the preceding operating conditions

■

Returned freight must be paid by customer

■

This standard warranty does not apply to custom
products. Consult your KOOLTRONIC representative
for limitations

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