Keep This Manual
With Air Conditioner
AIR CONDITIONER
OPERATOR'S MANUAL
CAUTION
BEFORE INSTALLING AND
USING THIS AIR CONDITIONER,
IT IS IMPORTANT THAT THIS
MANUAL BE READ AND
UNDERSTOOD THOROUGHLY
KOOLTRONIC, INC.
30 Pennington-Hopewell Road
Pennington, NJ 08534
609•466-3400
FAX: 609• 466-1114
www.kooltronic.com
LARGE HORIZONTAL
TOP-MOUNTED
SERIES
900-037-00 (1/19)
(CDR: 20131)
2
TABLE OF CONTENTS
Page
I. Introduction 2
II. Incoming Inspection 3
III. Product Handling 3
IV. Product Identification Label 4
V. Principles of Operation 5
VI. Pre-Installation Testing 6
VII. Specific Model Data 7 - 10
Mounting
Drawings and Dimensions
Technical Data
Major Component Replacements
Wiring Schematics
VIII. Maintenance 11-12
IX. Trouble Shooting 13
X. Warranty 14
I. Introduction
Kooltronic Air Conditioners are designed to provide a cool, dehumidified environment for your
electronic components. There are models to fit virtually all sizes and shapes of electronic
enclosures, in capacities ranging from 1,000 to 30,000 BTU/H. Our "closed-loop" design
also ensures that your components will not be exposed to hot, dirty operating conditions.
This Manual provides you with the necessary general information for properly installing and
operating standard Kooltronic Air Conditioners. Technical data and mounting instructions
are presented on pages 7 through 10.
II. Incoming Inspection
Kooltronic Air Conditioners are designed, built and packaged to withstand the shock and vibration normally
associated with shipment by common carriers. Occasionally improper handling during shipping causes damage.
Such handling could include unbanding of palletized shipments, failing to respect "This Side Up" arrows, rough
handling, falling off conveyors, excessive v ibration, crushing, etc. Therefore, a thorough inspection should be
done upon receipt of all shipments. Any car ton tears, dents, scratches, loose articles or evidence of oil are signs
of damage and should be noted on the Freight Bill. Cartons should be opened promptly and the units inspected
for CONCEALED DAMAGE. Kooltronic Air Conditioners must be delivered in the proper mounting position to
assure that damage to the compressor has not occurred during shipping. Any Kool troni c Air Conditioner that is
delivered removed from the banded pallet, lying down or double stacked should be refused.
An immediate claim MUST be filed with the freight carrier and an inspection requested. Retain all packing
materials. Kooltronic cannot assume responsibility for Consignee's failure to file a timely freight claim.
III. Product Handling:
1) Do not attempt to operate your Kooltronic Air Conditioner until you read and thoroughly understand this
Manual. See section VI PRE-INSTALLATION TESTING.
2) Before operating the Kooltronic Air Conditioner be cer tain that it is placed in its correct mounting position.
All Air Conditioners containing an MM, NM, P, or V as part of the model number are designed to
operate in a vertical position only. All Air Conditioners containing an H, RT or RM in the model
number are designed to operate in a horizontal position only. This placement must be done a minimum
of 5 minutes prior to operating in order to allow the compressor oil to drain to the compressor sump area.
CAUTION
3) Before operating this unit, all electrical wiring must be checked to assure the proper connection to the
correct power source. Minimum circuit ampacity should be at least 125% of the amperage found on the air
conditioner label for the corresponding voltage. Do not exceed the maximum fuse size found on the label.
4) We do not recommend that Air Conditioners be shipped to their final destination attached to an enclosure.
In the event that the Air Conditioner needs to be shipped attached to an enclosure it is strongly
recommended that proper support be provided for the Air Conditioner. Excessive vibration can occur if Air
Conditioners are not properly supported when shipped on enclosures, increasing the potential for internal
damage and voiding the warranty.
5)
PROCEDURE FOR PROPER PACKING AND SHIPMENT OF KOOLTRONIC AIR
CONDITIONERS:
■
Keep Air Conditioner in proper upright position indicated by arrow markers.
■
Pack Air Conditioner in an appropriate carton (preferably original carton if possible), with
adequate internal protective packaging, making sure carton is marked and is kept in correct
upright position.
■
For local, controlled transportation, strap carton to a secure par t of truck to prevent falling or
sliding, minimize vibration, etc.
■
For common carrier shipment, band unit(s) securely to a pallet. Unpalleted shipment risks
severe damage which voids the warranty.
3
Kooltronic Air Conditioners must be operated in their proper mounting position. If attempts are
made to operate a unit that is not in its designed mounting position, permanent compressor
damage will occur. This action will void the warranty. To avoid compressor damage do not tip the
unit more than 45° from its proper mounting position.
4
IV. Product Identification and Nameplate
Each Kooltronic Air Conditioner includes an identification nameplate. This nameplate provides:
q
Model Number
w
Serial Number
e
Electrical power characteristics
r
Maximum and minimum ambient operating temperatures
t
Cooling capacity
y
Type and amount of refrigerant required for recharging
u
Design Pressure
i
Maximum Fuse Size
o
Manufacturing Order Number
a
Filter Part Number
s
Underwriters Laboratories Inc. Listed or Recognized Marks and NEMA ratings
We recommend you copy this information from your unit.
qwo When ordering parts, specify the Model Number, Serial Number & MFG. Order Number.
e Before operating, be sure that the power source matches these requirements.
y Use of incorrect type or amount of refrigerant will adversely affect performance and may damage the unit.
r Make sure that these parameters are met. Failure to do so may result in permanent damage to the unit.
ee ee rr
ty
qw
uu i
a
o
s
VOLTS
COOLING BTU
DESIGN PRESSURE P.S.I.G.
HIGHLOW
MFG. ORDER NO.
NEMA/EEMAC/UL50 BY UNDERWRITERS LABORATORIES, INC.
TYPE 1 SPECIAL PURPOSE AIR CONDITIONER EQUIPMENT
COMPARTMENT ONLY
SERVICE AIR FILTER REGULARLY
ALLOW 5 MIN. BEFORE RESTARTING AFTER SHUTDOWN
UNAUTHORIZED SERVICE OR MODIFICATION
VIOLATES WARRANTY
ALL MOTORS ARE THERMALLY PROTECTED
MANUFACTURED BY:
KOOLTRONIC, INC. PENNINGTON, NJ
F.L . A.PH.FREQ.
MAX.
FUSE SIZE
FILTER P/N
Air Conditioner
SERIAL NUMBERMODEL NUMBER
AMBIENT TEMP.COOLING
Oz.REFRIGERANT
LISTED 84H7
SPECIAL PURPOSE
AIR CONDITIONER
MAX.°FMIN.°F
5
V. Principles of Operation
Kooltronic Air Conditioners are required when the equipment operating temperature m ust be k ept near
or lower than the ambient room temperature, and/or the cabinet must be sealed from dust, fumes, oil,
corrosives and other contaminants. This Air Conditioner utilizes a “Closed-Loop Cooling System” to
ensure optimum performance of the installed components.
Closed-Loop cooling seals the electronics enclosure from hostile elements in the environment. Two
separate circulation systems are employed.The internal system cools and dehumidifies the air inside
the cabinet, totally isolating the sensitive electronics and other components from the environment.The
external system uses circulating ambient air or water to discharge the heat removed from the
electronics.The heat is dissipated from the enclosure by means of the vapor compression refrigeration
cycle. This takes place in a hermetically-sealed refrigeration system, utilizing either an air-cooled or
water-cooled condenser heat exchanger. The warm air inside the enclosure is drawn through the
evaporator coil where it is cooled, dehumidified and retur ned.
Any enclosure moisture accumulated on the evaporator coil is collected in the condensate tray and
released to the ambient air through the drain tube or the condensate evaporator.
The heat removed through the evaporator coil is transferred by the compressed refrigerant to the
condenser coil. Ambient air or water is then passed through the condenser coil, where it absorbs the
heat and is then discharged to the environment.
The cool air discharge temperature is regulated by the capacity control (hot gas bypass) valve. The
unit is equipped with a Low Temperature Thermostat to prevent over-cooling. In applications having
frequent voluntary heat load fluctuations, an optional Compressor Short Cycle Protector is recommended.
6
VI. Pre-Installation Testing
Before mounting the air conditioner to the enclosure, test for proper operation. This will verify the
shipping integrity of the system. Please follow the steps below prior to installation.
CAUTION
1. Allow the unit to sit in a upright position at a room temperature of 65°F minimum, allowing the
system to warm-up. This is particularly important in winter months.
2. Refer to the identification label for proper electrical voltage and current requirements. Then connect
the power cord to a properly grounded and fused electrical supply. Leave the electrical power off.
3. Note the factory thermostat setting which is typically 75 to 80°F.
4. Adjust thermostat to its maximum setting.
5. If your unit is equipped with an on-off switch, move it to the on position.
6. Turn electrical power on.
7. Verify that the evaporator blower or fan is running.
8. Adjust the thermostat to its minimum setting. The compressor should start. On units equipped with a
short cycle protector, the compressor will have a delayed start of 6 minutes from the time power is
applied to the unit.
9. Verify that the condenser blower or fan is running. Note , on units equipped with a lo w ambient kit, the
start of the condenser fan or blower will be delayed until the system pressures rise.
10. Operate the air conditioner for approximately ten (10) minutes. During this period no unusual
noise or vibration should be evident. Both the evaporator and condenser fans or blowers should
be delivering air through their respective discharge ports. The cool discharged air should be less
than 70°F when the room temperature is between 70 and 80°F.
11. On units equipped with heaters, adjust both the cooling and heating thermostats to their maximum
settings. Verify that the compressor and condenser fan or blower has stopped. Verify elevated
dis charge air temperature from the evaporator air discharge.
12. If your unit is equipped with an on-off switch, leave it in the on position. Return the cooling
the r mo stat to its original setting. If unit is equipped with a heater, retur n the heating thermostat to
its original position.
13. Turn off the electrical power source, and disconnect the air conditioner from the power source.
14. If any cover plug is removed to adjust the unit, make certain to put it back in place to maintain the
integrity of the closed-loop airflow system.
NOTE: Before shipment all Kooltronic, Inc. Air Conditioners are subjected to a performance test.
The Air Conditioner must be standing in its proper mounting position for a minimum of
five (5) minutes prior to testing. Failure to follow this procedure will cause permanent
damage to the compressor.
VII. Specific Model Data
Mounting
Kooltronic Air Conditioners have been engineered to be installed easily. To avoid damaging your
Air Conditioner, please read the following information before installation.
• Top-Mounted Air Conditioners for external top installation contain weld-nuts.
• Refer to page 8 for the location of all mounting holes and cutouts.
• Make sure the cutouts don't interfere with components inside your cabinet.
• Proper alignment of all air inlets and outlets is essential for optimum perfor mance of
the Air Conditioner.
• Place supplied gasket on perimiter of enclosure cutouts. All externally-mounted Air
Conditioners mus t b e fully gasketed to ensure proper sealing. This seal is necessary to
maintain the integrity of the closed loop system.
• Use all existing mounting holes to insure stability and a tight seal.
• High strength mounting screws are recommended.
• The external drain hose must not be elevated above the exit port. Improper mounting will
impede the flow of condensate and may cause internal malfunctions.
When unmounting the unit from the cabinet, make certain
to keep the unit level, to avoid spilling of any water
that may be in the condensate pan.
7
3
/
4
1
9
/
16
1
3 TYP.
17
3
/
8
15
7
/
8
14
1
/
4
3
/
4
3
3
/
4
9
15
/
16
2
5
/
16
2
13
/
16
(6)
.312 DIA.
HOLES
31
12
1
/
2
TYP.
3
4
1
/
16
TYP.
3
5
/
8
22
1
/
2
20
1
/
2
16
1
/
2
TYP.
2
3
3
/
4
16
1
/
2
5
1
/
2
(6)
.312 DIA.
HOLES
33
3
/
4
11
7
/
8
TYP.
5
WARM AIR RETURN
FROM ENCLOSURE
(Enclosure opening should be located as
high as possible within this area, and equal
or exceed size of cool air outlets.)
COOL AIR OUTLET
TO ENCLOSURE
➀
MOUNTING PLANS
Dimensions (inches) are for reference only and are subject to change.
CAUTION
HT 14/16
HT 7-12
THERMOSTAT
ADJUSTMENT
FILTER
POWER
CORD
DRAIN
17
3
/
8
18
31
POWER
CORD
THERMOSTAT
ADJUSTMENT
FILTER
DRAIN
33
3
/
4
19
1
/
2
22
1
/
2
WARM AIR RETURN
FROM ENCLOSURE
FILTERED CONDENSER AIR INLET
(Ambient Air In)
CONDENSER OUTLET
(Warm Ambient Air Out)
COOL AIR OUTLET
TO ENCLOSURE
➂
Drawings and Dimensions
FULL-SIZE SERIES
Dimensions (inches) are for reference only and are subject to change.
8
Technical Data
KA3C7HTR 7000 125/50 115/100 60/50 20.0 150/155
KA3C7HTR56 7000 125/50 115 50/60* 20.0 150/155
K2A3C7HTL 7000 125/50 230/200 60/50 12.1 150/155
K2A3C7HTL5 7000 125/50 230 50 12.0 150/155
KA3C8HTR 8000 110/50 115/100 60/50 20.0 150/155
KA3C8HTR56 8000 110/50 115 50/60* 20.0 150/155
K2A3C8HTL 8000 125/50 230/200 60/50 12.1 150/155
K2A3C8HTL5 8000 125/50 230 50 12.0 150/155
KA3C9HTR 9000 110/50 115/100 60/50 20.0 150/155
KA3C9HTR56 9000 110/50 115 50/60* 20.0 150/155
K2A3C9HTL 9000 125/50 230/200 60/50 12.1 150/155
K2A3C9HTL5 9000 125/50 230 50 12.0 150/155
KA3C10HTR 10000 110/50 115/100 60/50 20.0 150/155
KA3C10HTR56 10000 110/50 115 50/60* 20.0 150/155
K2A3C10HTL 10000 125/50 230/200 60/50 12.1 150/155
K2A3C10HTL5 10000 125/50 230 50 12.0 150/155
KA3C12HTR 12000 110/50 115/100 60/50 20.0 150/155
K2A3C12HTL 12000 115/50 230/200 60/50 13.5 150/155
K2A3C12HTL5 12000 115/50 230 50 10.5 150/155
K2A3C14HTL 14000 110/50 230/200 60/50 16.0 195
K2A3C14HTL5 14000 110/50 230 50 14.5 195
K2A3C16HTL 16000 110/50 230/200 60/50 16.0 195
K2A3C16HTL5 16000 110/50 230 50 14.5 195
**
Ambient
** Approximate
BTU/H Temp. °F Running Weight
Model Rating Max./Min. Volts Hz Amps (lbs.)
"
* Switchable. Switch is inter nally-mounted for security.
** Rating shown is for operation at maximum ambient temperature.
"
115V, 60 Hz and 230V, 60 Hz models also perform at full capacity when operated
at 100V, 50 Hz or 200V, 50 Hz respectively. No transformer is required.
"
7,000 - 12,000 BTU/H
14,000/16,000 BTU/H
Units in BOLD are current standard products. Other units are prior product offerings and shown for reference only.
9
Major Component Replacements
K2A3C_HTL K2A3C14HTL
7,000-10,000 BTU/H K2A3C12HTL K2A3C16HTL
Part Part Number Par t Number Part Number
Compressor 0665-04 0665-38 0665-23
Compressor Capacitor 0452-12 0452-14 0452-32
Condenser Blower Motor 0261-288 0261-288 0261-288
Condenser Blower Motor Capacitor 0452-03 0452-03 0452-03
Condenser Blower Assembly 6076-00-23 6076-00-23 6076-00-23
Evaporator Blower Motor 0261-54 0261-54 0261-150
Evaporator Blower Motor Capacitor 0452-06 0452-06 0452-03
Evaporator Blower Assembly 6015-00-130 6015-00-130 6076-00-20
Filter 17001F 17001F 17001F
NOTE: For 115V 50/60Hz consult Kooltronic.
Standard Features
Built-in Condensate Evaporator
Low-ODP Refrigerant
EMI/RFI Suppressor
Low Temperature Control Thermostat
Wiring Schematics
RELAY
WE
BK
SUPPRESSOR
TIMER
RELAY
COMPRESSOR
CAP.
R
S
C
O/L
SHORT
CYCLE
PROTECTOR
GN
CONDENSER
BLOWER
MOTOR
MOTOR
BLOWER
EVAPORATOR
CAP.
CAP.
CRANKCASE HEATER
PRESSURE
SWITCH
OPTIONAL
OPTIONAL
THERMAL
CUTOUT
HEATER
BU
55
T-S TAT
R
T-S TAT
75
BU
Y
R
STRIP
HEATER
B
2
4
3
6
8
7
0
1
2
4
3
0
6
8
7
1
YELLOW
BLUE
RED
h
COMMON
RED TO YELLOW
CLOSES ON TEMP.
INCREASE
RED TO BLUE
OPENS ON TEMP.
INCREASE
COOLING EFFECT DETECTOR
TERMINAL
BLOCK
TO CUSTOMER
ALARM SYSTEM
{
LOW AIR FLOW DETECTOR
{
RD-N.C.
BK-N.0.
WE-COM
RED TO BLUE
OPENS ON PRESS.
RED TO YELLOW
CLOSES ON PRESS.
EXCESS PRESURE DETECTOR
BLUE
{
BK
RD
RED
YELLOW
COMMON
h
INCREASE
INCREASE
WE
TERMINAL
BLOCK
TERMINAL
BLOCK
ALARM SYSTEM
TO CUSTOMER
ALARM SYSTEM
TO CUSTOMER
WD-125 REV. B
HT SERIES
10
11
VIII. Maintenance
Kooltronic Water-Cooled Air Conditioners require no maintenance. Air-Cooled Air Conditioners are designed to
require only the routine cleaning of air filters to assure unimpeded air flow through the condenser heat
exchanger. It is not possible to recommend specific filter cleaning intervals since the level and the nature of
airborne particulate matter differs widely with each installation. It is generally sufficient to remove and wash the
reusable aluminum mesh air filters when the outer surfaces of these filters appear covered with a thin layer of dust
or lint. Filter recoating adhesive is recommended. Appropriate disposable filters are available from Kooltronic.
If filter service is neglected or delayed, the air conditioner will not perform at its design capacity. The first
indication of excessively clogged air filters is usually a gradual increase of temperature within the equipment
cabinet. If operation is continued under these conditions, the compressor will be shut off by the thermal overload
device. The compressor will restart when its external temperature drops below the protector threshold setting and the
compressor will continue to cycle on and off. Continued operation under these conditions will cause damage,
shorten compressor life and void the warranty.
A. Filter Removal and Service
Kooltronic Air Conditioners feature an easily removable inlet filter to facilitate necessary cleaning.
CAUTION
1) Lift the filter up by the bottom slot using a screw driver or similar tool. Pull filter toward you and downward
until the top of the filter clears the upper filter retainer.
2) After removal, the filters should be flushed under warm running water with the clean side up, driving
contaminants out the dirty side of the filter. If the accumulated dirt is oily, washing in a detergent bath is
recommended, followed by a warm water rinse as above.
3) The filters may be sprayed with Kooltronic A-16 Filter Recoating Adhesive to trap fine airborne
contaminants, or they may simply be dried and reinstalled as strainer type filters. Recoating is
recommended for best results.
4) Reinstall the filter: (a) keeping the slot at the bottom, slide filter into the upper retainer, (b) press filter
against the unit and (c) slide down into lower retainer.
CAUTION
B. Blowers
The design life of the blowers employed in all Kooltronic Air Conditioners is substantially in excess of
20,000 hours. All Kooltronic condenser and evaporator blowers are equipped with UL/CSA permanentlylubricated precision ball-bearing motors, with automatic-reset thermal overload protectors.
If field replacement of a blower motor is necessary, most blower assemblies, including mounting plate, are
readily removable. Each of the blower mounting plates is held to the air conditioner cabinet structure by
screws and nuts. For installation of the replacement blower, electrical connections may be broken at the
terminal block, or power leads may be cut and appropriately spliced together.
Before opening the air conditioner, disconnect all power.
Do not operate the air conditioner for extended periods of time with the filter removed. The
condenser coil may become clogged with dust or lint from the air entering the face. A
clogged condenser coil is not readily detected and will give the same reaction as a clogged
filter. A clean filter is the best protection.
12
C. Compressor
All Kooltronic compressors are approved by UL and CSA, and require no maintenance. They are
hermetically sealed and charged at the factory, and equipped with automatic-reset thermal overload
protectors.
If the compressor or the hot gas bypass valve fails, it is strongly recommended that the air conditioner be
returned to Kooltronic for service.
D. Refrigerant Loss
Kooltronic Air Conditioners are subjected to a series of tests to detect refrigerant leaks, during and after
manufacture. It is possible that shipping or other damage, or microscopic leaks over a long period, may
result in the need for replenishment of refrigerant charge. When it has been verified by a qualified
professional that a refrigerant shortage does exist, the leak must be repaired. Then the unit may be
evacuated and recharged in the field by qualified service people only.
CAUTION
E. Relocation
If your Kooltronic Air Conditioner has to be moved to another location by truck, the following precautions
should be taken:
I
De-mount Air Conditioner from equipment, controller or enclosure.
I
Conform to the applicable provisions of PROCEDURE FOR PROPER PACKING AND
SHIPMENT OF KOOLTRONIC AIR CONDITIONERS in this manual under
Section III.
"PRODUCT HANDLING".
Refer to the data on the unit nameplate which specifies the type of
refrigerant and the amount of charge in ounces.
.
IX. Trouble-Shooting
Each Kooltronic Air Conditioner is engineered for performance and built for reliability. They are designed to
require only routine maintenance. If your air conditioner should require warranty service, please
contact Kooltronic. If you require service out of warranty, we have compiled a trouble-shooting chart
to assist your service personnel. If additional assistance is required contact Kooltronic at (609) 466-3400
.
Problem Cause Solution
Unit does not run. No Power. Check Power Source and electrical connection.
Check unit ON-OFF switch (UL Listed units only).
Check unit power cord connection to terminal block.
After initial 15 minute energization Return temperature is Normal Operation.
of air conditioner, compressor and between Thermostat set Check return air temperature.
condenser fan do not run. point and differential Check sensor connection on Thermostat.
(
75°F to 86°F).
13
Problem Cause Solution
Unit not cooling. (Temperature Failed Thermostat Check Thermostat and Relay wire connections.
difference between return and or Relay. Replace Thermostat or Relay.
supply air is less than 10°F).
Evaporator Blower is running. Low Line Voltage. Check Nameplate Voltage against supply Voltage.
Compressor and Condenser Blower
do not run. Return temperature is Failed Compressor. Check Compressor wire connections.
above set point plus differential (90°F). Check Compressor overload.
Check Compressor Capacitor.
Replace Compressor.
Unit not cooling. (Temperature Failed Evaporator Blower. Check Blower wire connections.
difference between return and Check Blower Capacitor.
supply air is less than 10°F). Replace Evaporator Blower.
Compressor and Condenser Blower
are running. Evaporator Blower does
not run.
Unit not cooling. (Temperature Low Refrigerant charge. Check discharge and suction pressure for
difference between return and Refrigerant leak.
supply air is less than 10°F). Failed Condenser Blower. Check Blower wire connections.
Compressor and Evaporator Blower Check Blower Capacitor.
are running. Condenser Blower does Replace Condenser Blower.
not run.
Failed Condenser Blower Replace Condenser Blower Thermostat
Thermostat or Sensor. Replace Sensor
Unit not cooling. (Temperature Condenser or Evaporator Clean Coil.
difference between return and Coil clogged.
supply air is less than 10°F).
Evaporator Blower, Condenser Loss of Refrigerant. Locate and repair leak.
Blower and Compressor are running.
Ice on Evaporator Coil. Clean Evaporator Coil.
Check discharge and suction pressure for
Refrigerant leak.
Check for any obstruction of Evaporator airflow.
Check and seal all openings.
Excessive condensate Eliminate the frequency of door openings.
draining and loss of A/C
sensible cooling performance.
Unit overcooling. Failed Thermostat. Check Thermostat wire connections
.
Evaporator Blower, Condenser Replace Thermostat.
Blower and Compressor are running. Failed Relay. Replace Relay.
Compressor cycling more than Short circuiting of air Provide baffle in the enclosure separating A/C.
10 cycles per hour. between A/C discharge outlet and inlet.
and inlet openings.
Excess vibration. Defective motor in Blower. Replace motor.
Defective wheel in Blower. Replace wheel.
Bad Compressor. Replace Compressor.
X. Standard Warranty
THIS WARRANTY CONSTITUTES THE ENTIRE WARRANTY WITH RESPECT TO THE PRODUCT AND IS IN
LIEU OF ALL OTHERS, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY
AND WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND IN NO EVENT IS KOOLTRONIC
RESPONSIBLE FOR ANY CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER.
RETURN AUTHORIZATION (RA) PROCEDURE
KOOLTRONIC products are warranted to be free of defects
in workmanship, materials and components. The following
warranty periods apply from date of shipment:
■
Air moving devices/components and hermetic system
components: 1 year
■
Spare parts, except filters: 90 days
The above warranty applies when the equipment is operated
under the following conditions:
■
Ambient temperature not in excess of 125°F (52°C) in
normal atmosphere or as stated on product nameplate
■
Voltage variation no greater than ± 10% from nameplate
rating
■
Frequency variation no greater than ±3Hz from nameplate
rating
■
Maximum cooling load no higher than air conditioner
nameplate rating
■
Waiting five minutes before restarting air conditioner after
intentional or accidental shutoff
■
Compliance to all other installation, maintenance and
operating instructions, as supplied
■
The purchaser assumes the responsibility of grounding
the unit and installing it in accordance with local electrical
and safety codes, as well as the National Electric Code
(NEC) and OSHA
KOOLTRONIC cannot assume responsibility for
mis- application of its products or the erroneous
selection of an inappropriate product by a nonauthorized KOOLTRONIC representative. Our
applications engineers will gladly assist in the
selection of the proper product, provided all
required details of the application are furnished.
■
All returns require a Return Authorization number whether
the return is for warranty or non-warranty repair, rotation of
stock, damage or any other reason. Returns without an RA
number will be refused.
■
Customer must call KOOLTRONIC After Sale Kare (ASK),
Pennington, New Jersey (609 • 466 • 3400) to obtain an RA
number, or email ask@kooltronic.com.
■
The following information is required when an RA is
requested:
- Original customer Purchase Order number and date
- Date product was received by customer
- Number of parts to be returned
- Product description, model and serial number
- Reason for return
- Action requested
- Contact name, telephone, FAX numbers and e-mail address
■
Pack unit in a suitable container for shipment, preferably the
original packaging if available. All Air Conditioners must be
returned in an upright position properly secured to a pallet.
Improper packaging may void warranty claim. If an Air
Conditioner is received laying down or shipped via UPS or
similar small parcel service the warranty will be void.
■
Mark carton prominently with KOOLTRONIC’s Return
Authorization Number.
■
Enclose all pertinent documents.
■
Freight charges on all products returned to KOOLTRONIC
shall be paid by the customer. Unauthorized collect shipments
will be refused.
■
If a unit is repaired under Warranty, KOOLTRONIC will pay
the freight charges both ways within the Continental USA
at KOOLTRONIC’s negotiated rates. Warranty repaired
units will be returned to customer at KOOLTRONIC expense
only within the Continental USA.
■
All authorized returns are subject to a restocking fee.
KOOLTRONIC assumes no liability beyond the repair or
replacement of its own product. This Warranty does not
cover:
■
Labor or reimbursement of labor for evaluation, removal,
installation, repair, or cost of any warranted part, unless
authorized in writing by KOOLTRONIC
■
Use of equipment for other than its designed purpose or
operating conditions
■
Operation in harsh, oily, corrosive or other abnormal
environmental conditions, without the proper filtration,
sealing, protective coatings and/or weather protection
■
Damage to hermetic system resulting from continuous
operation with dirty or clogged air filters or improper or
negligent maintenance
■
Use of refrigerant other than designated
■
Customer modification or abuse
■
Shipping damage or other accident (Claims for shipping
damage are the responsibility of the customer. Timely
claims must be filed by the customer with the freight carrier)
■
Cracked or broken hermetic tubing, brazed joints or other
internal damage caused by shipping or mishandling
■
Damage caused by shipping units attached to an
enclosure
■
Any and all conditions resulting from noncompliance with
the preceding operating conditions
■
Returned freight must be paid by customer
■
This standard warranty does not apply to custom
products. Consult your KOOLTRONIC representative
for limitations
14
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