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www.koolance.com
®
Superior Liquid Cooling Systems
ISO
9001
Printed in Korea
ERM-2K3U
ERM-2K3U
User’s Manual
User’s Manual
English v1.10
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This User Manual is updated regularly. Please be sure to check our support page for a newer
version of this guide: www.koolance.com/support
GENERAL PRECAUTION
Please read this manual carefully before beginning the installation of your Koolance system.
This manual assumes the user has basic experience in building and configuring computer
systems. Information referring to traditional hardware assembly is intentionally brief.
ABOUT SIGNS
Throughout this document, critical information is highlighted in gray-colored boxes. The
following symbols are intended to help prevent any situation which may cause personal
injury and/or damage to equipment:
WARNING: Indicates a potentially hazardous situation which, if not avoided,
!
!
could result in personal injury or be life-threatening.
CAUTION: Indicates a potentially hazardous situation which, if not avoided,
may result in damage to equipment.
PROHIBITED: Indicates a prohibited action.
PROHIBITED USE
This product is designed, developed and manufactured as contemplated for general use,
including without limitation: general office use, personal use and household use, but is not
designed, developed and manufactured as contemplated for use accompanying fatal risks or
dangers that, unless extremely high safety is secured, could lead directly to death, personal
injury, severe physical damage or other loss, including without limitation: nuclear power core
control, airplane control, air traffic control, mass transport operation control, life support,
or weapon launching control. If these products are used in such hazardous environments,
Koolance Incorporated does not warrant them.
TRADEMARKS
The Koolance name and logo, and the Exos name and logo are trademarks or registered trademarks
of Koolance, Inc. Other company and product names used in this publication are for identification
purposes only and may be trademarks or registered trademarks of their respective companies.
COPYRIGHT
All rights reserved. Copyright (C) Koolance Incorporated
User Manual
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WARNING: The Koolance liquid & coolant pack contain chemicals
!
!
!
which may be harmful or fatal if swallowed. KEEP THIS AND ALL
DANGEROUS CHEMICALS OUT OF THE REACH OF CHILDREN. If
ingestion has occurred, seek medical attention immediately. Give two
glasses of water. Do not induce vomiting. In the case of eye contact,
flush eyes immediately with water for 15 minutes. Remove contact
lenses. Call a physician if irritation persists. Some individuals may
have an allergic skin reaction with the solution, although generally mild.
Avoid contact as much as possible, and wash exposed area with soap
and water for at least 15 minutes. If irritation persists, or if contact has
been prolonged, get medical help. For further information, please visit
our website at: www.koolance.com
CAUTION: Koolance Incorporated can not be held responsible for any
damage to your system due to misconfiguration or incorrect installation.
If there is any point of installation that you do not understand, please
contact our Technical Support Staff at: tech@koolance.com, or visit
our website at: www.koolance.com/support
CAUTION: Liquid cooling systems are not yet universally supported by
hardware manufacturers. In some situations, adding liquid coolers and
other components to computer hardware might void the manufacturer’s
original warranty. Installation of the device is ultimately done at the user’s
own risk. If you have any specific questions on warranty coverage,
please contact your component or computer manufacturer.
Introduction 1
ERM System Diagram .................................................................................... 4
LED Display Panel .......................................................................................... 5
Connecting ERM Systems 7
Positioning the ERM ....................................................................................... 8
External Nozzles & Power Cable .................................................................... 9
Connecting the Slot Adapter ......................................................................... 10
Installing the Slot Adapter ............................................................................. 11
ATX Power Switch......................................................................................... 13
Cooler & Tubing Configuration ...................................................................... 14
Disconnecting Hoses .................................................................................... 16
Hose Lengths ................................................................................................ 17
Filling & Maintenance 19
Testing & Filling ............................................................................................. 20
Adding Coolers & Maintenance .................................................................... 22
Troubleshooting ............................................................................................ 23
Table of Contents
KOOLANCE CONTACT INFORMATION
Koolance Incorporated (USA)
Address: 2840 W. Valley Hwy. N., Auburn, WA, USA 98001
Telephone: +01-253-893-7551
Fax: +01-253-893-7573
Sales Email: sales@koolance.com
Tech Email: tech@koolance.com
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Limited Warranty ........................................................................................... 26
User Manual
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Included Hardware
ERM-2K3U Series Systems:
- ATX power jumper wire
- user manual
Required Tools
During installation, you may need the following tools:
flat-head screw driver
phillips-head screw driver
pliers
long-nose pliers
Chapter1
Introduction
scissors
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User Manual
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Congratulations on your purchase of a Koolance system!
As the most sophisticated product of its kind, Koolance offers many unique
features found nowhere else in the realm of computer cooling. In addition, you
can expect to enjoy all of the advantages that water-cooling technology brings
with it.
Advantages of Water Cooling
Water transfers 30 times faster, and holds over 4 times more heat than air.
With this thermal conductivity and specific heat capacity, it’s easy to see why
liquid cooling is getting a lot of attention from hardware manufacturers.
Heat-producing devices in a typical computer are cooled by air. Generally, this
involves mounting a heat sink and fan to each component. For example, heat
generated from your CPU (or other heat source) is transferred into a metal heat
sink, where a fan blows air across its wide surface area.
While altering a heat sink’s size and makeup can improve the effectiveness,
it is still limited because air absorbs and transfers heat very slowly. To help
compensate for this, the fan is often run at a higher speed. Many people
have therefore come to equate high performance with high noise. As systems
continued to be upgraded, the required heat sinks simply got larger and louder.
Every Koolance system includes built-in hardware safety features. Our
proprietary power control board constantly monitors liquid temperature, sounding
an alarm if it should get too high, and even turning-off your computer if you are
not there to do so.
Finally, Koolance systems allow coolers to be easily exchanged and upgraded
to address future hardware compatibility.
Liquid cooling greatly reduces the noise issue. A larger amount of heat is
withdrawn from the components more quickly, and less airflow is required to cool
them.
The heat exchanger is also located remotely from heat-producing devices,
so airflow can be controlled. This considerably reduces dust accumulation on
sensitive hardware and can result in a cleaner overall system.
Advantages of Koolance Systems
Koolance was the first company to offer fully-integrated, consumer-level PC liquid
cooling systems to the world-wide market. Our products are designed and built
to look and operate professionally. You will not need power tools or a tape
measure to install your Koolance system, and it should even be less difficult than
assembling your own computer.
Koolance offers liquid coolers for every major hardware device. Providing
enormous flexibility, you can customize your system to fit your specific needs—
cool dual processors in a server, multiple hard drives in a RAID configuration, or
add dual video cooling to a gaming rig.
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Introduction
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ERM-2K3U System Diagram
LED Display Panel
Reservoir
Pump
Power Button
Reservoir Illumination Switch
Rear Radiator
Cooling Fans
Radiator
(Primary Heat Exchanger)
CAUTION: ERM systems allow full user control of hardware safety
settings, such as audio alarm, shutdown, and pump speed. Please be
!
sure to configure your LED Display Panel properly, or damage to your
computer, data, and/or equipment could result.
Current Mode
Mode Select
Display in ºC or ºF
Value
Increase Setting
Decrease Setting
Modes
The ERM-2K3U offers seven display options. All are reached by continually
pressing the SET button:
1. Temperature sensor #1 is displayed
2. Temperature sensor #2 is displayed
3. Temperature sensor #3 is displayed
4. All temperature sensors are cycled automatically
5. Fan setting is displayed (“F” is shown as the mode)
6. Pump setting is displayed (“P” is shown as the mode)
7. All temperatures, fan, and pump settings are cycled automatically
Temperature Sensors
Inlet
Power Plug
Outlet
9-pin Plug (Sensors)
Radiator - The primary heat exchanger is the main cooling element, and provides
high thermal dissipation in a relatively small area. Inside, an aluminum mesh
(louver fin) is webbed between horizontal liquid paths.
Reservoir & Pump - The coolant tank is transparent for easy liquid-level monitoring
through the front window. It is filled through a small metal plug on the side. Lighting
for the reservoir can be toggled with the rear Illumination Switch.
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Introduction
ERM-2K3U systems can monitor up to 3 temperature sensors (included). The first
LED digit indicates which sensor channel is currently displayed in the temperature
reading. To cycle through sensors, press SET.
Fan Speed
This option adjusts the radiator fan speed. Higher speeds can improve performance,
but will produce more noise. There is 1 automatic and 10 manual fan settings (1-
10). From the fan (“F”) or any cycle mode, press the ▼ or ▲ buttons to adjust fan
settings, or hold down an arrow to skip to the lowest or highest mode directly.
Automatic mode will adjust the fans for you based on temperature values from
sensor #1. This mode is reached by lowering the fan setting to “0” (Aut / A will
be displayed).
Pump Speed
There are 10 manual pump settings (1-10). From the pump (“P”) mode, press
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the ▼ or ▲ buttons to adjust pump settings, or hold down an arrow to skip to
the lowest or highest mode directly. There is no automatic mode available for the
pump setting.
Manual Mode Auto Mode Temperature Range Fan Power % Pump Power %
1 0 - 35ºC (32 - 95ºF) 20 60
2 36 - 37ºC (97 - 99ºF) 24 62
3 38 - 39ºC (100 - 102ºF) 28 64
4 40 - 41ºC (104 - 106ºF) 36 66
5 42 - 43ºC (108 - 109ºF) 44 69
6 44 - 45ºC (111 - 113ºF) 52 72
7 46 - 47ºC (115 - 117ºF) 60 76
8 48 - 49ºC (118 - 120ºF) 72 84
9 50 - 51ºC (122 - 124ºF) 84 90
10 52 - 99ºC (126 - 210ºF) 100 100
Alarm & Shutdown Settings
By default, the Koolance audio alarm will sound if any sensor reaches 55ºC (131ºF).
When the system alarm sounds, the appropriate LED temperature will flash in the
display and the radiator fans and pump will increase to 100% power.
To change this setting for an individual sensor, choose the desired channel with
SET, and press and hold ▼ + ▲ together for 3 seconds. The alarm temperature
will begin flashing. You may change this value from 0ºC (32ºF) up to 99ºC (210ºF).
The normal temperature reading will resume if you do not press any buttons for
4 seconds.
Chapter2
Connecting ERM
Systems
To reset all temperature alarms to their default (55ºC / 131ºF) setting, press and
hold the ºC/F button until “dEF” flashes in the display. NOTE: This will also reset
the fan speed mode to “auto”, and pump power to 100%.
If any temperature sensor reaches 3ºC (5ºF) above the alarm temperature, the
system will shutdown power to the computer via the Koolance “ATX pass-through”
wire. With default alarm settings, this means the system will shutdown if any
sensor reaches 58ºC (136ºF).
CAUTION: Generally, sensors report liquid temperature at the water
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6
block, which is typically 5-10°C (9-18°F) lower than the actual heat
source. This difference must be considered if adjusting alarm/shutdown
temperatures. Activating alarm/shutdown modes at too high of temperature can cause hardware damage. Please see the Koolance CPU
water block user manual for information on attaching this sensor.
Introduction
User Manual
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Positioning the ERM
The ERM-2K3U is designed to operate in 3 different orientations. The LED display
can be rotated appropriately by loosening and tightening its thumb screw. (NOTE:
horizontal orientations may require more coolant to be added for the reservoir.)
Display Right - OK!
Display Left - OK!
Aluminum post feet and rubber foot pads are included. These are screwed into one
of the side panels. Be sure to use these feet for proper clearance if laying the ERM
with its fans pointed downward!
Display Top -
OK!
Display Bottom -
NO!
External Nozzles & Power Cable
Insert the main power cable into the ERM unit
and connect the power brick to an appropriate
AC wall outlet.
The included power supply is auto-switching
and supports 110V/60Hz and 220V/50Hz.
Screw in the G 1/4” threaded
nozzles you purchased for
your ERM system.
Aluminum Post Feet
If the ERM can not be placed adjacent to the computer, it can be moved farther
away. Depending on heat load, 5-10 feet (1.5-3 meters) should be an acceptable
distance for most ERM configurations. Extra tubing can be purchased from
Koolance.com or your local reseller.
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Connecting ERM Systems
Aluminum Post Feet
Connect the desired tubing to each of the
ERM’s rear nozzles.
Once the hoses are connected, plug the
external 9-pin cable into the ERM.
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Connecting the Slot Adapter
The Slot Adapter allows the ERM to connect with any ATX computer through an
available card slot. It is responsible for both input and output tubes, along with the
temperature sensors and ATX shutdown signal wire. This prevents the computer
chassis from requiring any modifications for the cooling unit.
NOTE: The slot adapter’s tubing holes will accommodate an outside diameter up
to 13mm (3/8”). For larger tubing, please consider an optional Koolance PCI G 1/4”
Socket L-Bracket. This allows the use of larger diameter nozzles.
Temperature
Sensor #3
Optional Fan
Headers
Installing the Slot Adapter
Install the Slot Adapter into any available rear
card slot in your computer.
Screw the Slot Adapter in place as you would
a normal device.
Temperature
Sensor #2
Temperature
Sensor #1
ATX Power
Switch
Pass-Through
There are 4 main internal connections to the Slot Interface card which will be
made. The ERM may appear to operate without some of these connections, but
hardware safety features or temperature monitoring might be deactivated.
Start by connecting Temperature Sensors #1, #2, and #3. Then connect the ATX
Pass-Through wire.
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Connecting ERM Systems
From the rear of the case, carefully feed
both ends of the liquid tubing through the
Slot Adapter and into the chassis.
Plug the other end of the ERM’s external
power cable into the Slot Adapter.
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ATX Power Switch
The ATX “pass through” lead is responsible for shutting off your computer if sensor
channel #1 reaches 3ºC (5ºF) above the preset alarm temperature (See LED Display
for alarm configuration).
Connect the male ATX power lead from
the Slot Adapter to the chassis main power
button.
To Motherboard
To ATX Power Button
This page is intentionally left blank.
Connect the female ATX power lead from
the Slot Adapter to the motherboard’s
power switch connection (often marked
“PWRSW”, “PWSW”, or “PWBT”).
This is the connection that would normally
receive the chassis power switch lead
directly.
CAUTION: The auto shutdown safety features of your cooling system
will not function properly without connecting the ATX power switch
!
lead.
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Connecting ERM Systems
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Cooler & Tubing Configuration
Depending on the cooling blocks (“coolers”) in your Koolance system and nozzle
sizes (1/4”, 3/8”, etc.), they may be connected in series, parallel, or a mixture of both
for best performance. Recommended configurations are illustrated below.
In general, Koolance rates the ERM-2K3U at 2000W of maximum heat dissipation
while keeping a heat source at 55°C (131°F), in 25°C (77°F) ambient with fans at
100%.
Parallel Tubing
If you are comfortable experimenting with different tubing setups, there may be
more optimal configurations for your particular system.
NOTE: For simplicity, tubing ID (internal diameter) will be listed in metric units.
Please use these approximate conversions for emperical sizes:
Metric Emperical
6 mm 1/4 in.
10 mm 3/8 in.
13 mm 1/2 in.
Hose Adapter
Hose Splitter
Series Tubing
For loops with only a few blocks, a simple series loop should provide the best
overall performance. For an ERM-2K3U unit, a single loop may even run to
multiple computers based on total heat load.
3rd System
10
2nd System
CPU Cooler
CPU Cooler
CPU
Block
1010
Water blocks with smaller diameters, such as 6mm (1/4”), can be effectively
used in larger diameter systems. Using a parallel tubing configuration with hose
splitters will help maintain coolant flow rate through these systems.
10
6
6
10
6
6
10
10
CPU 1
Block
CPU
Block
10
CPU 2
Block
10
6
10
NB
Block
6
6
GPU
Block
SB
Block
1st System
CPU Cooler
CPU
Block
CPU
Block
The maximum number of coolers allowed in a system will depend upon your specific
thermal requirements and hose configuration. It is not uncommon to see numerous
coolers in a Koolance system, and the limit is usually at what temperature you are
comfortable with. Remember, liquid at higher temperatures is still considerably more
effective at carrying heat than air at the same temperature.
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Connecting ERM Systems
HD 1
Block
6
6
HD 2
Block
6
If you are comfortable experimenting with different tubing setups, there may be more
optimal configurations for your particular system. Koolance offers a variety of hose
splitters, adapters, and nozzles on the website: www.koolance.com
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Disconnecting Hoses Hose Lengths
Nozzles are designed to attach tightly. If you need to remove a hose for any reason,
it may not pull off easily, even after unscrewing the compression fitting.
Usually, a connection will come free by squeezing the hose on top of the nozzle
and pulling away. If this fails, cutting a small incision lengthwise (parallel) along the
nozzle should free it.
When a hose has been removed, it may have distorted the tubing beneath it. This
last portion (about 1cm, 7/16”) should be trimmed to ensure a perfect fit with the
next connection.
The tip should always be re-cut if you needed to remove the tubing with an
incision.
Before installing your liquid coolers, appropriate lengths of tubing must be cut to
connect each device. It is generally easier to estimate the required tubing amounts
with installed computer hardware.
On the rear of the ERM, the inlet and
outlet nozzles are labeled. Generally,
the outlet will connect first with your
CPU Cooler.
Coolant Inlet
Coolant Outlet
With the connected outlet
hose, roughly estimate the
length you will need to your
first cooler, and cut it.
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Connecting ERM Systems
User Manual
Cut the second hose with
enough length to connect
with the last cooler that will
be in your system.
Using the leftover tubing, cut
shorter pieces to link between
each individual cooler.
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Continue connecting all of your
coolers in the system until there
are no longer any open tube
ends.
Liquid Coolers
You should now install the liquid coolers (CPU, GPU, Hard
Drive, etc.) to your hardware before continuing this User Manual.
Please refer to your cooler kit’s individual installation instructions,
then continue on to the next section.
Chapter3
Filling & Maintenance
WARNING: The ERM’s powerful single pump can not be run “dry” for
!
any period of time. Never power-on the computer or cooling system
without sufficient liquid in the reservoir. Dry-running (and thereby
damaging the pump) is not covered under the Koolance product
warranty.
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Connecting ERM Systems
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Testing & Filling
Replace the refill plug screw.
Once all of the coolers have been
connected, the system can be filled
with coolant. The refill plug is located to the side
of the LED display. Remove the large slot-headed
screw (with a screwdriver or large coin).
To avoid damaging the tank threading, never
overtighten the metal refill plug when screwing
it back in.
WARNING: The liquid coolant is electrically conductive. Use caution
when filling the system, and keep all liquids away from computer
!
hardware and power cables. In case of emergency during installation,
immediately unplug the computer’s rear power cable. Dry the system
thoroughly before proceeding.
This cooling system is powered independently of the computer. This allows you to
check your hose connections and make sure there are no folds or blockages in the
tubing before powering up the computer.
Allow the pump to run for about 1-5 minutes. If your pump has a speed
control option, it should be run at the lowest setting during this time. When
filtration has ended, the liquid noise should stop. If the reservoir level becomes significantly lower during this “bleeding” process, add more liquid
coolant. (In the future, if you begin to hear liquid rushing through the reservoir, it may indicate more coolant needs to be added.)
That’s it! After checking the cooling system in operation, you can now boot-up the
computer.
Slowly fill the system using the Koolance bottle and funnel you chose for
your unit. To maintain the product
warranty, use only Koolance approved
coolant.
Many alternative “liquid coolants”
and additives can cause permanent
damage to Koolance equipment and
computer hardware.
Do not overfill the reservoir. It is recommended to keep paper towels on hand just
in case. The ERM-2K3U’s reservoir does not need to be filled completely.
In the vertical orientation, a harmless waterfall effect can be created by intentionally
underfilling the reservoir. When oriented in a horizontal position, more coolant is
needed for the pump to properly circulate coolant throughout the system.
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Filling & Maintenance
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Adding Coolers & Maintenance
Troubleshooting
Under normal circumstances, the liquid coolant does not require replacement. However,
if it becomes contaminated, unclear, or significantly changes color, it must be replaced. A
Koolance “drain valve” (sold separately) is recommended to make that process easier.
If you are upgrading or removing a cooling block in your system, please follow the
instructions below.
CAUTION: Any time a hose is disconnected with coolant still inside,
!
A binder clamp (available at office supply stores) is helpful for keeping a hose folded
while removing or adding coolers. Even so, pressure within the cooling system is
such that liquid will not easily flow out unless relieved elsewhere-- for example, by
opening the reservoir refill plug.
Bend the hose directly before and after the section to be worked on. Place a binder
clamp on both bends, or tie them in this position to help avoid fluid loss. There will
be some liquid exposed; do not operate on the cooling system in this manner near
or above electronic hardware.
leaking can occur. Before doing so, it is highly recommended to
remove all computer hardware and the power supply. It can also be
beneficial to keep a large towel directly beneath the work area (within
the chassis) to absorb any free liquid.
We hope your Koolance system will provide you with years of reliable cooling
performance. To help avoid unnecessary RMA issues, we have prepared this list
of possible operational problems, and their most common solutions.
1. The pumps do not appear to be operating properly...
The pumps need to be “burped” during the initial bleeding process to avoid
this situation. Reduce pump speed (but not low enough to stop the pumps).
While the pumps are running, gently tilt the system in various directions until
coolant begins moving. The system unit may need to be completely inverted
to properly burp the pumps.
2. My temperatures seem too high...
Verify that the liquid coolers are making sufficient contact with each component.
Ensure thermal paste has been applied (but not excessively), that the CPU
block’s protective bottom film has been removed, and the CPU tension screw
and/or bracket are positioned correctly (see the CPU Cooler’s Instructions).
Also check that there are no blocks, twists, or crimps in the tubing system.
Finally, a dusty Radiator can also result in higher temperatures. Please see
Maintenance for more information.
3. When I adjust the temperature alarm settings, it skips number increments...
Radiator Performance
Over time, dust will accumulate on the radiator. While the cooling system may
continue to operate in this condition, performance can decrease. To keep the
system clean, check the radiator periodically (through the top fan grill) and use
a can of electronics air cleaner if necessary.
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Filling & Maintenance
This is normal operation if your LED is set to display in Fahrenheit, because
the temperature program is based on units Celsius. Some ºC values convert
to decimal temperatures in ºF, or skip over them, and these can not be set by
the program.
4. After the system has been on for awhile, the temperature alarm sounds...
Make sure the LED temperature is at or above your preset alarm temperature
(default is 55ºC, 131ºF). If not, the audio alarm may be eminating from another
location, such as your motherboard’s BIOS alarm. The Koolance LED temperature will flash whenever the cooling system alarm sounds.
If the alarm sounds within a few seconds after a cold boot-up, or the LED
temperature does not reach the alarm preset, the control board/pump may
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be malfunctioning. Please visit our support web page for more information.
8. The LED Display Panel shows 5 - 0 or 5 - 5...
Verify that the pump is operating (see Troubleshooting #1), and that liquid
flow is present in the reservoir. Note that if the reservoir was over-filled during
system assembly, this procedure is not possible since there will be no visible
air gap.
5. My system has boot-up problems, or does not turn on...
The majority of these problems are not related to the Koolance case, but
hardware or configuration issues. In a new system, a problem with the RAM,
motherboard, power supply, video card, processor, or monitor can cause the
system to appear not to boot-up properly.
If the Koolance radiator fans do not spin, or if the front LED Display Panel
does not light-up, check to see that the rear power switch is illuminated and
turned on.
If further problems persist, you are likely having a separate hardware issue
that is unrelated to the Koolance system.
6. My system appears to be leaking fluid...
Since users are allowed to configure their own coolers and clamps, it is
possible a connection was not properly sealed (however unlikely). If you can
see liquid somewhere on the tubing, or at the bottom of the chassis, computer
components may need to be removed for a system test (see Testing &
Filling).
5 - 0 (“S - O”): Sensor open. This indicates a tem-
perature sensor can not be detected for a given channel. If there is no sensor connected to a channel, this is its normal status.
5 - 5 (“S - S”): Sensor short. This indicates that the sensor may
be faulty or electrically bypassed. If the sensor is listed with an
“S-S” status, the cooling system alarm will sound. The sensor will need to be replaced. Please visit our support web page.
If liquid should get onto another computer component, shut down the system,
and remove the component. In many cases, the hardware may be fine after
allowing it to dry. However, the system should not be operated until you have
discovered where the leak is coming from and can repair the problem. Should
the leak be situated somewhere in which it can not be easily repaired, please
contact our Technical Department for further diagnostic information.
7. My computer’s BIOS gives me errors that there are no cooling fans attached...
Some motherboards will not boot, or may generate an error or alarm if
no cooling fans are attached to the CPU or motherboard chipset power
connectors. There is typically an option to disable these fan connections in
BIOS, but you may have to boot-up with a fan attached initially to disable this
setting. If the system is not booting due to this problem, clear the CMOS and
try configuring BIOS again.
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Limited Warranty
Koolance Incorporated (“Koolance”) warrants each new Koolance liquid-cooled
system (“the system”), against defects in materials or workmanship for a period of
one year from the date of purchase, and agrees to repair or replace any defective
Koolance system without charge. Shipping costs are non-refundable.
This warranty is non-transferable. All warranty claims must be accompanied by the original
proof of purchase.
THIS WARRANTY DOES NOT COVER DAMAGE RESULTING FROM ACCIDENT,
MISUSE OR ABUSE, LACK OF REASONABLE CARE, SHIPPING DAMAGE,
MODIFICATIONS, THE AFFIXING OF ANY ATTACHMENT NOT PROVIDED WITH
THE PRODUCT, LOSS OF PARTS, OR OPERATING COMPONENTS AT SPEEDS OR
FUNCTIONS OTHER THAN THOSE SPECIFIED BY THEIR MANUFACTURERS.
Use of unauthorized replacement parts or liquid additives will void this warranty. Koolance
Incorporated will not pay for warranty service performed by a non-authorized repair
or diagnostic service and will not reimburse the consumer for damage resulting from
warranty service performed by a non-authorized repair service. No responsibility is
assumed for any special incidental or consequential damages due to a defective Koolance
product.
In order to obtain warranty service, contact our RMA department for information. The
product must be shipped postage prepaid to an authorized Koolance service location. It
is suggested that, for your protection, you return shipments of product by insured mail,
insurance prepaid. Damage occurring during shipment is not covered by this warranty.
Shipping costs are non-refundable. No other warranty, written or oral, is authorized by
Koolance Incorporated.
Disclaimer
IN NO EVENT SHALL KOOLANCE INCORPORATED OR ITS EMPLOYEES, AGENTS,
SUPPLIERS, MANUFACTURERS, OR CONTRACTORS BE LIABLE FOR ANY
DAMAGES OF ANY KIND OR CHARACTER, INCLUDING WITHOUT LIMITATION
ANY COMPENSATORY, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR
CONSEQUENTIAL DAMAGES, LOSS OF USE, LOSS OF DATA, LOSS OF INCOME OR
PROFIT, LOSS OF OR DAMAGE TO PERSONS OR PROPERTY, CLAIMS OF THIRD
PARTIES, OR OTHER LOSSES OF ANY KIND OR CHARACTER, AND WHETHER
OR NOT THE POSSIBILITY OF SUCH LOSS OR DAMAGE HAS BEEN NOTIFIED TO
KOOLANCE INCORPORATED.
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