The information in this user's guide is provided for reference only. Kontron does not assume any liability
arising out of the application or use of the information or products described herein. This user's guide may
contain or reference information and products protected by copyrights or patents and does not convey any
license under the patent rights of Kontron, nor the rights of others.
Kontron is a registered trademark of Kontron. All trademarks, registered trademarks, and trade names used
in this user's guide are the property of their respective owners. All rights reserved. Printed in Canada. This
user's guide contains information proprietary to Kontron. Customers may reprint and use this user's guide in
other publications. Customers may alter this user's guide and publish it only after they remove the Kontron
name, cover, and logo.
Kontron reserves the right to make changes without notice in product or component design as warranted by
evolution in user needs or progress in engineering or manufacturing technology. Changes that affect the
operation of the unit will be documented in the next revision of this user's guide.
Before handling the board, read the instructions and safety guidelines on the following pages to prevent damage to the
product and to ensure your own personal safety. Refer to the "Advisory Convention" section in the Preface for advisory
conventions used in this user's guide, including the distinction between Warnings, Cautions, Important Notes, and Notes.
• Always use caution when handling/operating the computer. Only qualified, experienced, authorized electronics
service personnel should access the interior of the computer. The power supplies produce high voltages and
energy hazards, which can cause bodily harm.
• Use extreme caution when installing or removing components. Refer to the installation instructions in this
user's guide for precautions and procedures. If you have any questions, please contact Kontron Technical
Support
WARNING
High voltages are present inside the chassis when the unit's power cord is plugged
into an electrical outlet. Turn off system power, turn off the power supply, and then
disconnect the power cord from its source before removing the chassis cover. Turning
off the system power switch does not remove power to components.
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Preventing Electrostatic Discharge
Static electricity can harm system boards. Perform service at an ESD workstation and follow proper ESD procedure to
reduce the risk of damage to components. Kontron strongly encourages you to follow proper ESD procedure, which can
include wrist straps and smocks, when servicing equipment.
Take the following steps to prevent damage from electrostatic discharge (ESD):
• When unpacking a static-sensitive component from its shipping carton, do not remove the component's
antistatic packing material until you are ready to install the component in a computer. Just before unwrapping
the antistatic packaging, be sure you are at an ESD workstation or grounded. This will discharge any static
electricity that may have built up in your body.
• When transporting a sensitive component, first place it in an antistatic container or packaging.
• Handle all sensitive components at an ESD workstation. If possible, use antistatic floor pads and workbench
pads.
• Handle components and boards with care. Don't touch the components or contacts on a board. Hold a board by
its edges.
• Do not handle or store system boards near strong electrostatic, electromagnetic, magnetic, or radioactive fields.
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Working with Batteries
Care and Handling Precautions for Lithium Batteries
Your computer board has a standard, nonrechargeable lithium battery.
• Do not short circuit
• Do not heat or incinerate
• Do not charge
• Do not deform or disassemble
• Do not apply solder directly
• Always observe proper polarities
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Replacing Lithium Batteries
Exercise caution while replacing lithium batteries!
WARNING
Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the manufacturer. Dispose of used batteries,
following manufacturer's instructions.
ATTENTION
Il y a danger d'explosion s'il y a remplacement incorrect de la batterie. Remplacer
uniquement avec une batterie du même type ou d'un type équivalent recommandé
par le constructeur. Mettre au rebut les batteries usagées conformément aux
instructions du fabriquant.
ACHTUNG
Explosionsgefahr bei falschem Batteriewechsel. Verwenden Sie nur die empfohlenen
Batterietypen des Herstellers. Entsorgen Sie die verbrauchten Batterien laut
Gebrauchsanweisung des Herstellers.
ATENCION
Puede explotar si la pila no este bien reemplazada. Solo reemplazca la pila con tipas
equivalentes segun las instrucciones del manifacturo. Vote las pilas usads segun las
instrucciones del manifacturo.
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Preface
How to Use This Guide
This user's guide is designed to be used as step-by-step instructions for installation, and as a reference for operation,
troubleshooting, and upgrades.
For the circuits, descriptions and tables indicated, Kontron assumes no responsibility as far as patents or other rights of
third parties are concerned.
The following is a summary of chapter contents:
• Chapter 1, Product Description
• Chapter 2, Board Features
• Chapter 3, Installing the board
• Chapter 4, Management
• Chapter 5, Software Setup
• Appendix A, PCI IDSEL and Device Numbers
• Appendix B, BIOS Setup Error Codes
• Appendix C, Software Update & Drivers
• Appendix D, Troubleshooting
• Appendix E, Getting Help
• Appendix F, Recycling your Board
• Appendix G, Glossary
Customer Comments
If you have any difficulties using this user's guide, discover an error, or just want to provide some feedback, please send a
message to: Tech.Writer@ca.kontron.com
possible and post the revised user's guide on our Web site. Thank you.
. Detail any errors you find. We will correct the errors or problems as soon as
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Advisory Conventions
Seven types of advisories are used throughout the user guides to provide helpful information or to alert you to the
potential for hardware damage or personal injury. They are Note, Signal Paths, Jumpers Settings, BIOS Settings, Software
Usage, Cautions, and Warnings. The following is an example of each type of advisory. Use caution when servicing electrical
components.
Note:
Indicates information that is important for you to know.
Signal Path:
Indicates the places where you can find the signal on the board.
Jumper Settings:
Indicate the jumpers that are related to this sections.
BIOS Settings:
Indicates where you can set this option in the BIOS.
Software Usage:
Indicates how you can access this feature through software.
CAUTION
Indicates potential damage to hardware and tells you how to avoid the problem.
WARNING
Indicates potential for bodily harm and tells you how to avoid the problem.
ESD Sensitive Device:
This symbol and title inform that electronic boards and their components are sensitive to static
electricity. Therefore, care must be taken during all handling operations and inspections of this
product, in order to ensure product integrity at all times.
Please read also the section "Special Handling and Unpacking Instructions".
CE Conformity:
This symbol indicates that the product described in this manual is in compliance with all applied CE
standards. Please refer also to the section "Regulatory Compliance Statements" in this manual.
Disclaimer: We have tried to identify all situations that may pose a warning or a caution condition in this user's guide.
However, Kontron does not claim to have covered all situations that might require the use of a Caution or a Warning.
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Unpacking
Follow these recommendations while unpacking:
• Remove all items from the box. If any items listed on the purchase order are missing, notify Kontron customer
service immediately.
• Inspect the product for damage. If there is damage, notify Kontron customer service immediately.
• Save the box and packing material for possible future shipment.
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Regulatory Compliance Statements
FCC Compliance Statement for Class A Devices
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generated, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experience radio/TV technician for help.
WARNING
This is a Class A product. If not installed in a properly shielded enclosure and used in
accordance with this User's Guide, this product may cause radio interference in
which case users may need to take additional measures at their own expense.
Safety Certification
All Kontron equipment meets or exceeds safety requirements based on the IEC/EN/UL/CSA 60950-1 family of
standards entitled, "Safety of information technology equipment." All components are chosen to reduce fire
hazards and provide insulation and protection where necessary. Testing and reports when required are
performed under the international IECEE CB Scheme. Please consult the "Kontron Safety Conformity Policy
Guide" for more information.
CE Certification
The product(s) described in this user's guide complies with all applicable European Union (CE) directives if it has
a CE marking. For computer systems to remain CE compliant, only CE-compliant parts may be used. Maintaining
CE compliance also requires proper cable and cabling techniques. Although Kontron offers accessories, the
customer must ensure that these products are installed with proper shielding to maintain CE compliance.
Kontron does not offer engineering services for designing cabling systems. In addition, Kontron will not retest or
recertify systems or components that have been reconfigured by customers.
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Limited Warranty
Kontron grants the original purchaser of Kontron's products a TWO YEAR LIMITED HARDWARE WARRANTY as described in
the following. However, no other warranties that may be granted or implied by anyone on behalf of Kontron are valid
unless the consumer has the express written consent of Kontron.
Kontron warrants their own products, excluding software, to be free from manufacturing and material defects for a period
of 24 consecutive months from the date of purchase. This warranty is not transferable nor extendible to cover any other
users or long- term storage of the product. It does not cover products which have been modified, altered or repaired by any
other party than Kontron or their authorized agents. Furthermore, any product which has been, or is suspected of being
damaged as a result of negligence, improper use, incorrect handling, servicing or maintenance, or which has been
damaged as a result of excessive current/voltage or temperature, or which has had its serial number(s), any other
markings or parts thereof altered, defaced or removed will also be excluded from this warranty.
If the customer's eligibility for warranty has not been voided, in the event of any claim, he may return the product at the
earliest possible convenience to the original place of purchase, together with a copy of the original document of purchase,
a full description of the application the product is used on and a description of the defect. Pack the product in such a way
as to ensure safe transportation.
Kontron provides for repair or replacement of any part, assembly or sub-assembly at their own discretion, or to refund the
original cost of purchase, if appropriate. In the event of repair, refunding or replacement of any part, the ownership of the
removed or replaced parts reverts to Kontron, and the remaining part of the original guarantee, or any new guarantee to
cover the repaired or replaced items, will be transferred to cover the new or repaired items. Any extensions to the original
guarantee are considered gestures of goodwill, and will be defined in the "Repair Report" issued by Kontron with the
repaired or replaced item.
Kontron will not accept liability for any further claims resulting directly or indirectly from any warranty claim, other than
the above specified repair, replacement or refunding. In particular, all claims for damage to any system or process in which
the product was employed, or any loss incurred as a result of the product not functioning at any given time, are excluded.
The extent of Kontron liability to the customer shall not exceed the original purchase price of the item for which the claim
exists.
Kontron issues no warranty or representation, either explicit or implicit, with respect to its products reliability, fitness,
quality, marketability or ability to fulfil any particular application or purpose. As a result, the products are sold "as is,"
and the responsibility to ensure their suitability for any given task remains that of the purchaser. In no event will Kontron
be liable for direct, indirect or consequential damages resulting from the use of our hardware or software products, or
documentation, even if Kontron were advised of the possibility of such claims prior to the purchase of the product or
during any period since the date of its purchase.
Please remember that no Kontron employee, dealer or agent is authorized to make any modification or addition to the
above specified terms, either verbally or in any other form, written or electronically transmitted, without the company's
consent.
Designed with an extensive feature-set and for up to two Intel® Xeon® processor 5500 series quad-core
processors or up to two Intel® Xeon® processor 5600 series six-core processors, the cost-effective Kontron
KTC5520-EATX SSI EEB-compliant server board offers extreme performance, high I/O bandwidth and
exceptional reliability. This Kontron server board is expected to serve OEMs in the designing of multiple
applications found in the medical imaging, simulation, storage and multimedia telecom and data center
markets.
An attractive selling point for network managers is the server board’s built-in ability to be fully managed
remotely.Kontron uses an Integrated Management Processor (IMP) that integrates VGA/2D, Baseboard
Management Controler (BMC), and a Keyboard, Video, Mouse / Virtual Media (KVM/VM) emulator over IP to
support real-time access from any computer, anywhere. Intelligent Platform Management Interface (IPMI)
2.0 compliant using IPMI over LAN, the server board provides the OS-independent and cross-platform
interface for monitoring the server system’s temperature, voltage, and fan status, among other items, and
permits out-of-band management even when the main processors are not powered-in.
KVM over IP gives the possibility to work on the server and troubleshoot it from anywhere if there is any
problem. The VM over IP allows administrators to get a virtual local drive to target servers from a remote
drive (floppy, CD/DVD-ROM, flash device, HDD). With this tool, it is possible to install software/OS remotely
for convenient installation. IPMI proactively sends alarms about environmental issues that could threaten
the server's services, therefore reducing system downtime and operation costs.
Among an incredible feature-set, the Kontron KTC5520-EATX server board provides one dual port GbE
controller, eight USB 2.0 ports, four of them are accessible internally through two 9 pins headers; one of
these header is compliant with USB flash drive mezzanine, one TPM 1.2 header, one PCI 32 bits/33 MHz slot,
one PCI-Express x4 Gen1 and four x8 PCI-Express Gen2 slots. It also features six SATA II connectors, seven
fan headers, VGA, legacy PS/2 keyboard/mouse and HD audio interfaces.
The Kontron KTC5520-EATX server board uses the Intel® IOH 36D (I/OAT, VT-d) and Intel® ICH10R chipset
that offer significant new enhancements to accelerate I/O traffic and lower CPU utilization in both native and
virtualized environments. Memory options features are: 12 DDR3 ECC Registered DIMMs for up to 96GB DDR3
800/1066/1333 MHz. There are three channels of two DIMM sockets per CPU. Software support includes
Windows Server 2008 and Red Hat Enterprise Linux version 5.2 or later (64 bits) operating systems.
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1.2What’s Included
This board is shipped with the following items:
• One KTC5520/EATX server motherboard
• One rear IO Shield bracket
• Two SATA Cables
• One Documentation & Drivers disk
If any item is missing or damaged, contact the supplier.
1.3Board Specifications
Table 1-1: Board Specifications
FeaturesDescription
•Designed to support Single or Dual Intel® Xeon® Processors of the following two CPU options:
Environmental•Designed for FCC A Certification with 6 dB margin
Thermal
Humidity•Designed to meet 5% to 95% non-condensing
Power
•Implements Audio input/output sextuplet stack earphone jack on the rear panel. The
connections are Line, mic, front, back, side, low-center, SPDIF out/in
•IPMI v2.0
•Extensive sensors monitoring and event generation on thresholds
•Remote management using web management interface
•Built-in KVM/VM over IP (BMC)
•IPMI Over LAN/ Serial over LAN (IOL/SOL)
•0 -50 C* with sufficient airflow
*Temperature might be higher depending on the chassis. A validation is required.
The board embeds a USB controller. This controller is compliant to USB 2.0. It provides four USB ports on the
Rear I/O Bracket. Those ports can be used for external storage and for booting
USB features include:
• Capability to daisy chain as many as 127 devices per interface
• Fast bi-directional
• Isochronous/asynchronous interface
• 480 Mbs transfer rate
• Standardization of peripheral interfaces into a single format
• Retro compatible with USB 1.1 devices
USB supports Plug and Play and hot-swapping operations (OS level). These features allows USB devices to be
automatically attached, configured and detached, without reboot or running setup.
Table 2-1: USB Rear Panel I/O Connector Pinout
PinSignal
1VCC
2DATA-
3DATA+
4GND
Table 2-2: USB Header Connector Pinout
PinSignalPinSignal
1VCC2VCC
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PinSignalPinSignal
3DATA0-4DATA1-
5DATA0+6DATA1+
7GND8GND
9KEYING10N.C.
Signal Path:
- 4 USB 2.0 on Rear Panel I/O
- 2 USB 2.0 headers (2 ports per header) on the motherboard
BIOS Settings:
Advanced --> USB Configuration
2.4USB Flash Module
The KTC5520/EATX supports Solid State Drive. It is a NAND flash disk module with a USB 2.0 interface. The
module is socketed on a 2x5 header attached to the KTC5520/EATX PCB. Here are the main features:
• Many available sizes
• Mean-Time Between Failures (MTBF) of 5 millions hours
• 5 Years Useful Life under specific conditions
• Read throughput of 28MB/second
• Write throughput of 20MB/second
• I/O Operations per second of 100 (4KB random 2 Read + 1 Write)
• 5V operating voltage
• 0 to 70 Celcius operating temperature
Signal Path:
USB Flash Module Connector is located on the right side just below the Mem0 Fan connector.
BIOS Settings:
Advanced --> USB Configuration
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2.5Serial ATA
The KTC5520/EATX features six SATA connectors. The ports are provided from the ICH10R. They are SATA II
compatible. The ICH10R SATA host controller supports independent DMA operation and supports data
transfer rates of up to 3.0 Gb/s (300 MB/s).
2.5.1RAID Support
The BIOS Setup Utility provides drive configuration options on the “Advanced --> Drive Configuration” setup
page, some of which affect the ability to configure RAID. The On-board SATA Controller option is enabled by
default and when enabled, the SATA Mode option can be set to either one of the following three modes:
“IDE” It supports up to six SATA ports with IDE legacy Mode.
“AHCI” It supports all SATA ports using the Advanced Host Controller Interface.
“RAID” In this mode, the Intel Embedded Server RAID Technology II is enabled.It provides RAID modes 0, 1, 5
and 10. At least two disks must be connected to activate the RAID 0 and 1, three disks to activate the RAID 5
and four disks to activate the RAID 10. All SATA ports are switched to RAID support.
Note:
RAID feature will format your current HDD to be RAID ready, please ensure that you have no
essential data content prior to enabling the feature.
In such case, it is strongly recommended to backup your data before.
When RAID option is set, a reboot is required to activate the RAID controller
Software Usage:
To access the RAID utility interface, CTRL-I must be hit when prompted at startup.
2.6Video Interface
The integrated VGA controller is fully compliant with the well-known legacy VGA standard. The maximum
graphics display resolution mode the board can support is 1600x1200@60Hz. The video controller is not
optimized for 3D rendering.
Signal Path:
Video signals are available through the Rear Panel I/O connector.
Note:
When an external video card is installed, the onboar video will be disabled and the remote video
from the KVM will also be disabled.
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2.7Audio
S/PDIF In
Line
S/PDIF Out
Center/LF E
Front
Rear
Mic In
Side
High definition audio is available onboard through a Realtek ALC888 high-performance 7.1 Channel High
Definition Audio Codec providing eight DAC channels. All analog IO are input and output capable, and
headphone amplifiers are also integrated at each analog output. All analog IOs can be re-tasked according to
user’s definitions, or automatically switched depending on the connected device type. The defaults settings
are shown below.
Figure 2-2: Sound Connectors Defaults Settings
Signal Path:
The sound is available through the 6 audio connectors available on the rear bracket.
2.8PS2 Mouse & Keyboard
Two PS2 connectors are available on the Rear Panel I/O bracket. One is for the keyboard and the other one is
for the Mouse.
2.9Ethernet Interfaces
The KTC5520/EATX has an Intel 82576EB gigabit Ethernet controllers. Two ports are available through the
Rear Panel I/O.
The i82576EB features high performance with TCP/IP and UDP/IP checksum offloading for IPv4 and IPv6,
packet filtering, and jumbo frame up to 16K. See www.intel.com
The KTC5520/EATX has boot from LAN capability (PXE) on these ports. Enable the option from the BIOS Setup
Program. Please refer to Section 5.1, AMI BIOS Set-up Program.
Signal Path:
Two RJ45 connectors are available on the Rear Panel I/O.
BIOS Settings:
Advanced --> Onboard LAN Configuration
for additional details on the i82576EB.
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2.10Serial Interfaces
The KTC5520/EATX has one serial port on the Rear Panel I/O for asynchronous serial communications. It is a
16C550 high-speed UART compatible and support 16-byte FIFO buffers for transfer rates from 9,6Kbps to
115,2Kbps.
Table 2-3: Serial Interface Connector Pinout
PinSignal
1DCD
2RXD#
3TXD#
4DTR
5GND
6DSR
7RTS
8CTS
9RI
Signal Path:
The serial port is available through the DB9 connector located on the Rear Panel I/O shield
BIOS Settings:
System Management --> SuperIO Configuration
2.11PCI & PCI express Slots
One PCI 32bit/33MHz 5V is available on slot 1 and allows the installation of a PCI expansion card. One PCI
express Gen1 x4 with a x8 connector is available on slot 2. Three PCI express Gen2 x8 with x8 connectors are
avaialable on slot 3, 4 & 5. One PCI express Gen2 x8 with a x16 connetor is available on slot 6.
Note:
If a PCI express x16 expansion card is installed in slot6, it will only work at PCI express x8.
2.12Real Time Clock & NVRAM
This motherboard has a battery backup.
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2.13Baseboard Management Controller
The Baseboard Management Controller is provided using the Aspeed AST2050. This part provides video
display, KVM and VM support.
2.14TPM (Trusted Platform Module)
The KTC5520/EATX has one TPM 1.2 header on the baseboard. This connector supports a TPM module, which
can securely store keys, digital certificates, passwords and data. It also helps to enhance network security,
protect digital identies and ensure platform integrity.