KonnectONE SD6500 User Manual

STEP 1

S

TEP 2

S

TEP 3

TEP 4

S

Model: SDX000
FCC ID: 000-SDX000

C:XXXXXXXXX

WIFI MA

S/N:XXXXXXXXX
SSID:XXXXXXXXXX
Password:XXXXXXXX
H/W:XXXXXXX
DATE:MM/YYYY

MEI:000000000000000

I

S

TEP 5

S

TEP 6

S

TEP 7

S

TEP 8

TEP 9

S

erify Vehicle OBDII Compatibility

V

s and light trucks since 1996 are OBDII

Car
compliant. Access the following link to find out
if your vehicle is compatible:

www.t-mobile.com/checkmycar

TM

The T-Mobile SyncUP DRIVE

o the OBDII port.

int

device plugs

Attention: The Electric (EV) and plug-in-hybrid

vehicles are not currently compatible with the
T-Mobile SyncUP DRIVE device. Fuel data
from some diesel vehicles may not be accurate.

Ge

t The App

ch for “SyncUp Drive” in your Apple App

Sear
Store, Google Play Store or visit:

www.t-mobile.com/syncupdrive

Note: Verify your smartphone is up to date on the

latest operating system version and meets the
application’s minimum technical requirements.

Cr

eate An Account

Open t

he SyncUP DRIVE App on your phone,
select “Sign Up” and complete the steps to create
a new account. Verify your mobile phone number
via SMS. Do not use the SyncUP DRIVE device
phone number.

Note: Sign in with your existing SyncUP DRIVE

account credentials, if one already exists.

Ent

er The IMEI Barcode

Eac

h SyncUP DRIVE device has a unique
15-digit code known as the IMEI. The IMEI
barcode is located on both the device sticker
and the included WiFi Hotspot Card.

The SyncUP DRIVE App will prompt you to enter
the IMEI via scanning using your mobile phone
camera or by entering the code manually.

Note: Do not plug the device into your vehicle

until the SyncUP DRIVE App instructs you to do
so in Step 7.

F

ind The OBDII Port

t OBDII ports are found under the driver

Mos
side dashboard near the steering column. The
SyncUP DRIVE App can assist in finding the port
location as well as the following link:

www.t-mobile.com/syncupdrive

NOTE: The flashlight icon in the SyncUP DRIVE

App will tr

igger the smartphone flashlight.

tart Driving

Plug in Y

Inser

our Device

t the OBDII device into the OBDII port for a

snug fit.

S

Once t

he device has a cellular connection, it will

generate a GPS lock.

A short 10-minute drive will complete the setup of

Note: The SyncUp DRIVE device needs to

connect to the network in order to complete the

the device. The SyncUp DRIVE App will confirm a
successful connection.

setup. Ensure you are in an area without any
coverage issues like an underground garage.

TM

ATTENTION: Do not use your phone or the

SyncUp DRIVE App while driving. Do not unplug

ctivate Your WiFi Hotspot

A

ind your device network name (SSID) and

F
password on the WiFi Hotspot card or on the
device sticker near the IMEI.

Use the SyncUp DRIVE

o manage the WiFi

App t

Hotspot. In the menu, select “WiFi Hotspot”.

oadside Assistance

R

h a qualified data plan, the T-Mobile SyncUp

Wit

DRIVETM includes a 24/7 t

oll-free hotline and
roadside assistance service through the Allstate
Motor Club.

Get help in the menu area of the SyncUp DRIVE
App.

Attention: This feature is only available with a

qualified data plan for the in-car WiFi Hotspot.

the device for 24 hours post installation.

LED S

tatus Light Definitions

dvanced Wi-Fi Settings

A

Managing W

i-Fi Access

dditional Information

A

Suppor

t

P10000082

1

2

3 4

our OBD-II Device Features

Y

1 Device Reset

Res

tart button

2

LED 1

3
4 LED 2

LED INDIC

LED 1 (P

The internal battery is powering the device.

LED 1 (P

The vehicle is powering the device.

LED 2 (Signal) Red Solid

The device has power but no cellular
connection.

LED 2 (Signal) Gr

A 4G LTE connection is established but no
data is being transferred.

LED 2 (Signal) Gr

he device is connected the 4G LTE network

T
and data is being transferred.

ATOR LED STATUS

Gr

ower)

ower)

Gr

een Blinking

een Solid

een Solid

een Blinking

igure your WiFi network by using the 4G LTE

Conf
Mobile Hotspot Configuration Page.

• Launch an internet browser via your

smartphone, tablet or laptop and navigate to the
following address: http://192.168.0.1

he default password: admin

Enter t

•

(the last 8 digits of the IMEI number will also work)

Note: You must be connected to the WiFi Hotspot

network in order to access the configuration page.

Enabling ‘
devices from connecting to your WiFi Hotspot.
Once enabled, only the MAC addresses listed in the
“Allowed Devices” section will be able to access your
WiFi Hotspot Network. Launch your 4G LTE Mobile
Hotspot Configuration Page and follow these steps:

• Settings -> Wi-Fi Settings

• Set Allowed Devices to ON and apply.

• Enter the Nickname and MAC Address and apply.

Note: To prevent a device from connecting to your

WiFi Hotspot, select “Remove” in the operation
column for a listed device.

Allowed Devices” will prevent unwanted

Use of some content or features ma
qualifying service, or access to Wi-Fi connection.
Capable car and devices required. Wi-Fi: Devices
using wireless connections may be vulnerable to
unauthorized attempts to access data and software
stored on the device. Plan data allotment applies to
use by connected devices sharing Wi-Fi. Use of
connected devices subject to T-Mobile Terms &
Conditions. Device and app images simulated.

Coverage not available in some areas. See Terms
and Conditions (including arbitration provision) at

www.t-mobile.com, for additional information,

coverage maps, and restrictions and details.
T-Mobile and the magenta color are registered
trademarks of Deutsche Telekom AG. SyncUp Drive
and the SyncUp Drive logo are trademarks of
T-Mobile USA, Inc.

For more information about T-Mobile Roadside
Assistance provided by Allstate
visit: www.syncupdrive.com/roadside

y require

®

tor Club, please

Mo

© 2018 T-Mobile USA, Inc.

Mojio, po
trademarks and registered trademarks of Moj.io Inc.
Moj.io attributes © 2018 Moj.io Inc.

wered by Mojio, and the Mojio logo are

till need help? Reach out to T-Mobile General

S
Customer Care & Technical Support. Customer Care
representatives are available daily from 3:00am to
10:00pm PT.

Here’s how to reach us:

From your T-Mobile phone: 611
Call: 1-877-453-1304

If you are calling about a technical issue with your
T-Mobile service, please call from a different phone
so that we can troubleshoot with you.

Call Us - TTY

TTY service is available for the hearing and speech
impaired. Hours are 5:00am to 10:00pm PT, daily.

Call us via TTY toll free at 1-877-296-1018

For access to our T-Mobile Support Community,
visit: https://support.t-mobile.com

Manag

e your personal or small

business vehicles

Stay connected with in-car WiFi
Hotspot

Get real-time vehicle & maintenance
notifications

Roadside assistance from Allstate
Motor Club

GPS tracking & geofencing

4G LTE capable device

tart Guide

S