Quick Start Guide
P10000250
Device overview
1 Microphone
2 Power Key
3 Volume Key
4 SIM / SD Card Slot
5 Light Sensor
6 LED Indicator
7 Front Camera
8 Screen
9 Speaker
10 Rear Camera
11 USB Type C
12 Headset Connector
1 2 3
8
5
6
7
9
4
10
11
12
9
Insert/Remove the Nano SIM and microSD Card
1. Using ejector tool to open the SIM slot. 2. Insert/remove the SIM and microSD card.
Notes:
1. Your device only supports Nano SIM card (included). To avoid damage to your device,
do not attempt to insert any other SIM types.
2. The microSD Cards are sold separately.
Charging
Before first use, the battery should be charged completely.
1. Insert the USB Type C charging cable into the USB charger port.
2. Plug the charging head into the power outlet.
3. Remove charging cable from the charger port when charging is
complete.
Note: Please use the charging cable that came with the device. Using
other charging cables may damage the battery or cause other hazards.
Battery
Device back cover and battery are non-removable. Attempting to
remove either one it will invalidate the device warranty.
Power on your device
Long press the Power key until the device powers on. Unlock device screen by using
Swipe, PIN, Password or Pattern if necessary. After unlocking the device, the Home
screen will be displayed.
Power off your device
Long press the Power key until options popup and select Power off.
Home Screen
You can view and find all Apps,
folders, and widgets on the
Home screen.
Status Bar
Check status icon, notification
icon, and time and battery level
on the status bar.
Status bar
Apps shortcut
Status icons
Bluetooth enabled
Wi-Fi connected
Full network signal
Roaming
Connected to 4G LTE
Connected to 3G
Navigation
Airplane mode
Alarm is set
Battery saver on
Charging battery
Battery full
New message
Editing Home screen
You can replace any installed app on
your Home screen for easy access.
Add an App shortcut:
1. From the App list, choose the App
that you want to move and hold it,
drag the icon to the top of the screen
then the Home screen should open.
2. Drag the icon to the location you
want to place the App and drop it.
Remove an App shortcut:
Tap and hold the App icon you want to
remove, drag the app to the X Remove on the top of the screen.
App List
To display App list, swipe up from the Home screen.
Screen Lock
There are several options to help you protect your device privacy:
Swipe up from the Home screen, tap Settings > Security > Screen lock to enter the
options list to choose:
• None: Select to disable screen lock.
• Swipe: Select to enable slide unlock screen.
• Pattern: Select to draw a pattern to unlock screen.
• PIN: Select to set up numeric PIN to unlock screen.
• Password: Select to setup a password to unlock screen.
Browsing the Internet
Chrome is a simple and secure tool to browse the Internet. Tap Chrome on the Home
screen, and enter a term in the search bar or web address in the address field, then tap
search icon.
Set Up Sound
1. Swipe up from the Home screen, tap Settings > Sound.
2. Position the slider to adjust volume for Media, Alarm, or Notification separately.
3. Set sound for Notification and Alarm separately.
4. Tap Advanced and expand options and select a named switch to turn its sound on or off.
Wi-Fi Connection
1. Access the Internet through Wi-Fi network, go to Settings > Network & Internet > Wi-Fi.
2. Tap switch on / off to activate it, available network list will display.
3. Select the network that you want to connect to. Some networks are secure, you may
need to enter the password to be able to connect.
Bluetooth
Connect your device with a Bluetooth headset or other Bluetooth device.
1. Go to Settings > Connected devices > Connection preferences > Bluetooth.
2. Tap to turn on Bluetooth.
View les on microSD card/internal storage
Manage and view files that are saved on your device, swipe up from Home screen to
open the applications list, tap Files .
Note: MicroSD card is sold separately.
Camera
Using Camera app to take photos, selfies and video.
Taking pictures
1. Tap Camera on the Home screen, tap screen to adjust focus for the different subject.
2. When ready to take picture, tap .
Camera modeSettings
Switch between
front & rear
cameras
Filter effect
Flash status
Take picture
Taking video
1. Tap Camera on the Home screen, tap Video icon to enter video mode and start
recording.
2. Tap Pause to temporarily stop and Resume to continue recording.
3. When finished recording, tap to exit video mode.
Settings
Video mode
Microphone
status
Record video
Filter effect
Legal
Approved firmware versions
This device will only operate with firmware versions that have been approved for use by T-Mobile and
the device manufacturer. If unauthorized firmware is placed on the device it will not function.
Information about safeguarding handsets
T-Mobile encourages customers to take appropri ate measures to secure their handsets and invites them
to take advantage of the features available on this handset to help secure it from theft and/or other
unauthorized access and use. This handset has a locking function (e.g., user-defined codes or patterns)
that can serve as a first line of defense against unauthorized use or access to stored infor mation.
Preloaded security applications that allow customers to track or locate misplaced devices can be found
on several T-Mobile devices. Lost or stolen devices should be immediately reported to T-Mobile so
that proper measures can be taken to protect accounts. For additional information, visit: T-Mobile.com/
devicesecurity and www.t-mobile.com/responsibility/privacy/privacy-choice/protecting-your-privacy.
Additional information
Use may require quali fying service, or access to a Wi-Fi connection.
Device and screen images simulated. Coverage not available in some areas. See Terms and Conditions
(including arbitra tion provision) at T-Mobile.com, for rate plan information, charges for features and
services, and restrictions and details. T-Mobile and the magenta color are registered trademarks of
Deutsche Telekom A.G.
Safety
General Guidelines
• Electrical equipment may be susceptible to electromagnetic interference. Position the device away
from electronic equipment to avoid potential interference.
• Consult a medical physician prior to using the device near any medical devices which may be affected,
such as hearing aids and pacemakers.
• Do not use your device where there are explosive gases or explosive products being processed.
• Aftermarket accessories may affect device performance or device stability and may increase the
probability of personal injury.
• Do not attempt to disassemble the device. There are no interchangeable parts in the casing. Any
changes to the device could void the manufacturer’s warranty.
• Do not allow the device or accessories to come into contact with, or submerge in, liquid or moisture
at any time.
• Do not place objects on top of the device.
• Do not expose the device to direct sunlight, store it in hot areas or otherwise overheat the device as
high temperature can reduce the life expectancy of the device.
• Children should be supervised and taught to use the device appropriately.
• Use an antistatic cloth to clean the device. Do not use chemical or abrasive cleansers or risk of
damage to the casing may occur.
Use the device within the listed environmental ranges:
• Temperature range of 0°C ~ +50°C
• Storage temperature range -20°C ~ +60°C
• Humidity range 20% ~80%.
• Do not place the device alongside item affected by magnetic fields such as credit cards, disk drives or
other magnetic media.
• Do not paint the device.
• Do not drop, throw, or subject the device to other physical trauma.
• Stay Eco-friendly. Recycle the packaging of your device after installation.
• Consult with the facility on any questions regarding the use of this device on hospital grounds.
Road Safety
• Do not use the device or any mobile devices while operating a vehicle.
• Do not store or carry flammable or explosive materials in the same compartment as the device.
• Airbag deploys with extreme force. Do not place any objects in the area over the airbag or in the
airbag deployment area. If any item is improperly installed in the airbag deployment path while the
airbag is jettisoned, serious injury could result.
Third Party Equipment
The use of third-party equipment, cables or accessories, not made or authorized by KonnectONE, may
invalidate the warranty of the device and also adversely affect the device performance and stability.
Efficient Use
For optimum performance with minimum power consumption, do not cover the device with anything.
Covering the device may cause damage by operating at higher power levels than recommended.
California Proposition 65 Warning
The device includes batteries, circuit boards and other materials that can expose you to chemicals
including cobalt lithium nickel oxide, and nickel, which are known to the State of California to cause
cancer and birth defects or other reproductive harm. For more information, go to
www.P65Warnings.ca.gov.
RF Exposure Information (SAR)
This device meets the FCC’s requirements for exposure to radio waves. This device is a Class B digital
device, pursuant to part 15 of the FCC Rules designed and manufactured not to exceed the emission
limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of
the U.S. Government.
Operation is subject to the following two conditions: (1) the device does not cause harmful interference,
and (2) this device accepts any interference received, including interference that may cause undesired
operation.
The FCC has granted an Equipment Authorization for this device with all reported Specific Absorption
Rate (“SAR”) levels evaluated in compliance with the FCC RF exposure guidelines. SAR information on
this device is on file with the FCC and can be found under the Display Grant section of
www.fcc.gov/oet/ea/fccid after searching on FCC ID: 2APQU-MT-T800.
The highest SAR value for this device as reported to the FCC when tested for use in body is x.xx W/Kg
and x.xx W/Kg for extremity mode. While there may be differences between the SAR levels of various
devices at various positions, they all meet the government requirement.
Any changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority from the FCC to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
CTIA Compliance
a) Do not disassemble or open crush, bend or deform, puncture or shred.
b) Do not modify or remanufacture. Attempt to insert foreign objects in to the battery, immerse or
expose to water or other liquids expose to fire, explosion or another hazard.
c) Only use the battery for the system for which it is specified.
d) Only use or replace the battery with a charging system that has been qualified with the system per
CTIA Certification Requirements for Battery System Compliance to IEEE1725. Use of an unqualified
battery or charger may present a risk of fire, explosion, leakage, or another hazard.
e) Do not short circuit a battery or allow metallic conductive objects to contact battery terminals.
f) Promptly dispose of used batteries in accordance with local regulations.
g) Battery usage by children should be supervised.
h) If the device or battery is dropped and the user suspects damage, take it to a service center for
inspection.
i) Improper battery use may result in a fire, explosion or other hazard.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. There is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, you should: Reorient or
relocate the receiving antenna; Increase the separation between the equipment and receiver; Connect
the equipment into an outlet on a circuit different from that to which the receiver is connected; and/or
Consult the dealer or an experienced radio/ TV technician for help.
Consumer Limited Warranty
KonnectONE offers you a limited warranty that the enclosed device(s) (the “Product”) will be free from
defects in material and workmanship for a period that expires one year from the date of sale of the
Product to you, provided that you are the original end-user purchaser of the Product and that your
purchase was made from a supplier authorized by the KonnectONE. Transfer or resale of a Product will
automatically terminate warranty coverage with respect to that Product. This limited warranty is not
transferable to any third party, including but not limited to any subsequent purchaser or owner of the
Product. This limited warranty is applicable only to end users in the United States.
KonnectONE will, at its sole and absolute discretion, either repair or replace a Product (for which
KonnectONE may use refurbished parts of similar quality and functionality) if found by KonnectONE
to be defective in material or workmanship, or if KonnectONE determines that it is unable to repair
or replace such Product, KonnectONE will refund the purchase price for such Product, provided that
the subject Product (i) is returned to a KonnectONE authorized service center within the one-year
warranty period, and (ii) is accompanied by a proof of purchase in the form of a bill of sale or receipted
invoice which evidences that the subject Product is within the one-year warranty period. After the
one-year warranty period: you must pay all shipping, parts and labor charges incurred to repair or
replace your Product, provided that if the Product is deemed un-repairable or has been removed
from the list of products supported by the KonnectONE, you will only be liable for shipping and labor
charges. This limited warranty does not cover and is void with respect to the following: (i) any Product
which has been improperly installed, repaired, maintained or modified; (ii) any Product which has
been subjected to misuse (including any Product used in conjunction with hardware electrically or
mechanically incompatible or used with accessories not approved by KonnectONE), abuse, accident,
physical damage, abnormal operation, improper handling, neglect, exposure to fire or liquid; (iii) any
Product operated outside published maximum ratings; (iv) cosmetic damage; (v) any Product on which
warranty stickers or Product serial numbers have been removed, altered, or rendered illegible; (vi) cost
of installation, removal or reinstallation; (vii) signal reception problems (unless caused by defects in
material and workmanship); (viii) damage as a result of fire, flood, acts of God or other acts which are
not the fault of KonnectONE and which the Product is not specified to tolerate, including damage
caused by mishandling and shipping; (ix) consumables (such as batteries); or (x) any Product which
has been opened, repaired, modified or altered by anyone other than KonnectONE or a KonnectONE
authorized service center.
USE ONLY KONNECTONE APPROVED ACCESSORIES WITH KONNECTONE PRODUCTS. USE OF
ANY UNAUTHORIZED ACCESSORIES MAY BE DANGEROUS AND WILL INVALIDATE THE PRODUCT
WARRANTY IF SAID ACCESSORIES CAUSE DAMAGE OR A DEFECT TO THE PRODUCT.
EXCEPT AS EXPRESSLY PROVIDED ABOVE, THE PRODUCT, ASSOCIATED SOFTWARE, ASSOCIATED
SERVICES AND RELATED CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NO
ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM KONNECTONE
OR THROUGH THE PRODUCT OR ITS ASSOCIATED SOFTWARE AND SERVICES WILL CREATE ANY
WARRANTY NOT EXPRESSLY STATED HEREIN. WHILE KONNECTONE ATTEMPTS TO PROVIDE A GOOD
USER EXPERIENCE, WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT THE PRODUCT WILL
ALWAYS BE SECURE OR ERROR-FREE, THAT THE PRODUCT WILL ALWAYS FUNCTION WITHOUT
DELAYS, DISRUPTIONS, OR IMPERFECTIONS, OR THAT THE ASSOCIATED SOFTWARE AND SERVICES
WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL
BE CORRECTED, THAT THE PRODUCT OR ANY ASSOCIATED CONTENT ARE ACCURATE, COMPLETE,
RELIABLE OR CURRENT, OR THAT THE PRODUCT OR ANY ASSOCIATED CONTENT ARE FREE OF
VIRUSES OR OTHER HARMFUL COMPONENTS.
KONNECTONE SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,
GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER FORESEEABLE OR UNFORESEEABLE
OF ANY KIND WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR CONTRIBUTION
OR INDEMNITY IN RESPECT OF ANY CLAIM RELATED TO A PRODUCT. REPAIR OR REPLACEMENT OF A
DEFECTIVE PRODUCT OR REFUND OF THE PURCHASE PRICE RELATING TO A DEFECTIVE PRODUCT,
AS PROVIDED UNDER THIS WARRANTY, ARE YOUR SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF
THE LIMITED WARRANTY, AND SUBJECT TO THIS WARRANTY, THE PRODUCTS ARE APPROVED AND
ACCEPTED BY YOU “AS IS”.
Copyright ©2020 KonnectONE, LLC. All rights reserved.
The manual is published by KonnectONE, LLC (“K1”). We reserve the right to make modifications on
print errors or update speci fications without prior notice.
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