Konica Minolta A034011 User Manual

magicolor 1600W
User’s Guide

A034-9561-00A

Thank You

Thank you for purchasing a magicolor 1600W. You have made an excellent choice.
Your magicolor 1600W is specially designed for optimal performance in Windows
environments.

Trademarks

KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered
trademarks of KONICA MINOLTA HOLDINGS, INC.

magicolor is a trademark or registered trademark of KONICA MINOLTA BUSINESS
TECHNOLOGIES, INC.

All other trademarks and registered trademarks are the property of their respective
owners.

Copyright Notice

Copyright © 2008 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC., Marunou­chi Center Building, 1-6-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan. All
Rights Reserved. This document may not be copied, in whole or part, nor transferred
to any other media or language, without written permission of KONICA MINOLTA
BUSINESS TECHNOLOGIES, INC.

Notice

KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make
changes to this guide and to the equipment described herein without notice. Consid­erable effort has been made to ensure that this guide is free of inaccuracies and
omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. makes
no warranty of any kind including, but not limited to, any implied warranties of mer
chantability and fitness for a particular purpose with regard to this guide.
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility
for, or liability for, errors contained in this guide or for incidental, special, or conse
quential damages arising out of the furnishing of this guide, or the use of this guide in
operating the equipment, or in connection with the performance of the equipment
when so operated.

-

-

x-1

SOFTWARE LICENSE AGREEMENT

This package contains the following materials provided by KONICA MINOLTA BUSINESS
TECHNOLOGIES, INC. (KMBT): software included as part of the printing system ("Printing
Software") , the digitally-encoded machine-readable outline data encoded in the special format
and in the encrypted form (“Font Programs”), other software which runs on a computer system
for use in conjunction with the Printing Software (“Host Software”), and related explanatory writ
ten materials (“Documentation”). The term “Software” shall be used to describe Printing Soft­ware, Font Programs and/or Host Software and also include any upgrades, modified versions,
additions, and copies of the Software.
The Software is being licensed to you under the terms of this Agreement.
KMBT grants to you a non-exclusive sublicense to use the Software and Documentation, pro­vided that you agree to the following:

1. You may use the Software and accompanying Font Programs for imaging to the licensed
output device(s), solely for your own internal business purposes.

2. In addition to the license for Font Programs set forth in Section 1 above, you may use
Roman Font Programs to reproduce weights, styles, and versions of letters, numerals,
characters and symbols (“Typefaces”) on the display or monitor for your own internal busi
ness purposes.

3. You may make one backup copy of the Host Software, provided your backup copy is not
installed or used on any computer. Notwithstanding the above restrictions, you may install
the Host Software on any number of computers solely for use with one or more printing sys
tems running the Printing Software.

4. You may assign its rights under this Agreement to an assignee of all of Licensee’s right and
interest to such Software and Documentation (“Assignee”) provided you transfer to
Assignee all copies of such Software and Documentation Assignee agrees to be bound by
all of the terms and conditions of this Agreement.

5. You agree not to modify, adapt or translate the Software and Documentation.

6. You agree that you will not attempt to alter, disassemble, decrypt, reverse engineer or
decompile the Software.

7. Title to and ownership of the Software and Documentation and any reproductions thereof
shall remain with KMBT and its licensor.

8. Trademarks shall be used in accordance with accepted trademark practice, including iden­tification of the trademark owner’s name. Trademarks can only be used to identify printed
output produced by the Software. Such use of any trademark does not give you any rights
of ownership in that trademark.

9. You may not rent, lease, sublicense, lend or transfer versions or copies of the Software Lic­ensee does not use, or Software contained on any unused media, except as part of the per­manent transfer of all Software and Documentation as described above.

10. IN NO EVENT WILL KMBT OR ITS LICENSOR BE LIABLE TO YOU FOR ANY CONSE­QUENTIAL, INCIDENTAL INDIRECT, PUNITIVE OR SPECIAL DAMAGES, INCLUDING
ANY LOST PROFITS OR LOST SAVING, EVEN IF KMBT HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. KMBT
OR ITS LICENSOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THE SOFT
WARE, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION IMPLIED WAR­RANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE
AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. SOME STATES OR JURISDIC
TIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSE­QUENTIAL OR SPECIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU.

-

-

-

-

-

x-2

11. Notice to Government End Users: The Software is a “commercial item,” as that term is
defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial
computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consis
tent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Govern­ment End Users acquire the Software with only those rights set forth herein.

12. You agree that you will not export the Software in any form in violation of any applicable
laws and regulations regarding export control of any countries.

-

x-3

For EU member states only

This symbol means: Do not dispose of this product
together with your household waste!

Please contact the Local Authority for appropriate dis­posal instructions. In the case of a new device being
purchased, the used one can also be given to our dealer
for appropriate disposal. Recycling of this product will
help to conserve natural resources and prevent potential
negative consequences for the environment and human
health caused by inappropriate waste handling.

This product complies with RoHS (2002/95/EC) direc­tive.

x-4

Contents

1 Introduction .................................................................................................... 1-1

Getting Acquainted with Your Printer .......................................................... 1-2

Space Requirements................................................................................... 1-2

Printer Parts ................................................................................................ 1-3

Front View............................................................................................. 1-3

Rear View ............................................................................................. 1-4

Front View with Option.......................................................................... 1-4

About the Control Panel ................................................................................ 1-5

About the Indicators .................................................................................... 1-5

About the Rotate Toner KEY....................................................................... 1-6

When replacing a toner cartridge.......................................................... 1-6

When cleaning the print head window .................................................. 1-7

When replacing all toner cartridges at the same time ........................... 1-7

About the Clear KEY................................................................................... 1-7

Continuing a Print Job after an Error Message..................................... 1-7

Cancelling a Print Job ........................................................................... 1-8

About the Printer Driver and Utility CD/DVD ............................................... 1-9

System Requirements ................................................................................. 1-10

Contents x-5

2 Using the Printer Driver ................................................................................ 2-1

Selecting Printer Driver Defaults .................................................................. 2-2

Uninstalling the Printer Driver ...................................................................... 2-3

Windows Vista/XP/Server 2003/2000 ................................................... 2-3

Displaying Printer Driver Settings ............................................................... 2-3

Windows Vista ...................................................................................... 2-3

Windows XP/Server 2003 ..................................................................... 2-3

Windows 2000 ...................................................................................... 2-4

Printer Driver Settings ................................................................................... 2-5

Common Buttons ........................................................................................ 2-5

Basic Tab .................................................................................................... 2-6

Layout Tab .................................................................................................. 2-6

Overlay Tab................................................................................................. 2-7

Watermark Tab ........................................................................................... 2-7

Quality Tab.................................................................................................. 2-7

Version Tab................................................................................................. 2-7

3 Remote Panel Utility ...................................................................................... 3-1

Working with the Remote Panel Utility ........................................................ 3-2

Introduction ................................................................................................. 3-2

Opening the Remote Panel Utility ............................................................... 3-2

Using the Remote Panel Utility ................................................................... 3-2

Panel Tab.............................................................................................. 3-2

User Service Tab .................................................................................. 3-4

Closing the Remote Panel Utility ................................................................. 3-4

4 Media Handling .............................................................................................. 4-1

Print Media ..................................................................................................... 4-2

Specifications.............................................................................................. 4-2

Types .............................................................................................................. 4-3

Plain Paper (Recycled Paper)..................................................................... 4-3

Thick Stock.................................................................................................. 4-4

Envelope ..................................................................................................... 4-5

Label ........................................................................................................... 4-6

Letterhead................................................................................................... 4-7

Postcard...................................................................................................... 4-7

Printable Area ................................................................................................ 4-8

Envelopes ................................................................................................... 4-9

Page Margins .............................................................................................. 4-9

Loading Media .............................................................................................. 4-10

Tray 1 (Multipurpose Tray)........................................................................ 4-10

Loading Plain Paper............................................................................ 4-10

Other Media ........................................................................................ 4-12

Loading Envelopes ............................................................................. 4-12

Loading Label Sheets/Letterheads/Postcards/Thick Stock................. 4-14

Output Tray .................................................................................................. 4-16

Contentsx-6

Media Storage .............................................................................................. 4-16

5 Replacing Consumables ............................................................................... 5-1

Replacing Consumables ............................................................................... 5-2

About Toner Cartridges............................................................................... 5-2

Replacing a Toner Cartridge................................................................. 5-5

Replacing All Toner Cartridges at the Same Time.................................... 5-11

Replacing the Imaging Cartridge............................................................... 5-12

Replacing the Fuser Unit........................................................................... 5-15

6 Maintenance ................................................................................................... 6-1

Maintaining the Printer .................................................................................. 6-2

Cleaning the Printer ....................................................................................... 6-4

Exterior........................................................................................................ 6-4

Interior ......................................................................................................... 6-5

Cleaning the Media Feed Roller ........................................................... 6-5

Cleaning the Print Head Window .......................................................... 6-8

7 Troubleshooting ............................................................................................ 7-1

Introduction .................................................................................................... 7-2

Preventing Media Misfeeds ........................................................................... 7-3

Understanding the Media Path ..................................................................... 7-4

Indicator Messages ....................................................................................... 7-5

Status Messages (Ready Indicator, Error Indicator) ................................... 7-5

Warning Messages ..................................................................................... 7-5

Error Messages........................................................................................... 7-7

Service Message......................................................................................... 7-9

Clearing Media Misfeeds ............................................................................ 7-10

Clearing Procedures ................................................................................. 7-11

Solving Problems with Media Misfeeds ..................................................... 7-18

Solving Other Problems .............................................................................. 7-20

Solving Problems with Printing Quality .................................................... 7-22

8 Installing Accessories ................................................................................... 8-1

Dust Cover ...................................................................................................... 8-2

Installing the Dust Cover ............................................................................. 8-2

A Appendix ........................................................................................................A-1

Technical Specifications ...............................................................................A-2

Printer..........................................................................................................A-2

Consumable Life Expectancy Chart............................................................A-3

User-Replaceable .................................................................................A-3

Service-Replaceable ..................................................................................A-4

Contents x-7

Contentsx-8

Introduction

Getting Acquainted with Your Printer

Space Requirements

To ensure easy operation, consumable replacement and maintenance,
adhere to the recommended space requirements detailed below.

496 mm (19.5")

396 mm (15.6")

100 mm
(3.9")

Front View

(9.6")

245 mm

100 mm

(3.9")

127 mm

(5.0")

707 mm (27.8")

380 mm (14.9")

Side View

Getting Acquainted with Your Printer1-2

275 mm (10.8")

100 mm
(3.9")

520 mm (20.5")

Printer Parts

The following drawings illustrate the parts of your printer referred to through­out this guide, so please take some time to become familiar with them.

Front View

1—Output tray

2—Control panel

3—Front cover

4—Tray 1 (Multipurpose tray)

5—Top cover

6—Fuser unit

7—Fuser separator levers

8—Fuser cover lever

9—Imaging cartridge

10—Toner cartridge

5

1

2

3

4

8

7

6

9

10

10

6

9

7

Getting Acquainted with Your Printer 1-3

Rear View

1—Power switch

2—Power connection

2—USB port

Front View with Option

1—Dust cover

1

2

3

1

Getting Acquainted with Your Printer1-4

About the Control Panel

Ready

Rotate

Toner

Error

Clear

1—Ready indicator

2—Error indicator

3—Rotate Toner key

4—Toner indicators

5—Clear key

About the Indicators

The indicators use five types of signals:

 Off

 On

 Slow blinking—1 blink every 2 seconds

 Blinking—1 blink per second

 Rapid blinking—2 blinks per second

Each of the indicators has the following basic meaning.

 Ready indicator

When lit, printing can be performed.

 Error indicator

When lit or blinking, an error has occurred or there is a warning.

 Toner indicators

When blinking, the toner for the corresponding color is about to run out.

When lit, the toner in the corresponding color is empty.

In addition, printer warnings and errors may be indicated by combinations of
the various types of signals used by the indicators in the control panel (indica
tor messages).

For details on these indicator messages, refer to “Indicator Messages” on
page 7-5.

The Remote Panel Utility can also be used to check the printer status. For
details, refer to

“Working with the Remote Panel Utility” on page 3-2.

YMCK

3

4

1

2

5

-

About the Control Panel 1-5

About the Rotate Toner KEY

The Rotate Toner key allows you to switch the printer from normal operation
mode to Change Toner mode, Eject All Toner mode or Print Head Cleanup
mode.

The mode that the printer enters depends on how long the Rotate Toner key
is held down.

Length of time that
the Rotate Toner key
is held down

Less than 5 seconds Change Toner mode -

5 to 10 seconds Print Head Cleanup

More than 10 seconds Eject All Toner mode All indicators flash once

Mode that the printer
enters

mode

Indicators on the
control panel

All indicators blink once
after the key has been
held down for 5 sec
onds.

after the key has been
held down for 10 sec
onds.

" When the printer is switched to any of these operation modes, the

magenta toner indicator lights up.

The Rotate Toner key is used in the following situations.

 When replacing a toner cartridge

 When replacing all toner cartridges at the same time

 When cleaning the print head window

When replacing a toner cartridge

Press the Rotate Toner key.

The printer enters Change Toner mode.

-

-

" For details on replacing a toner cartridge, refer to “Replacing a Toner

Cartridge” on page 5-5.

" To return to normal operation mode from Change Toner mode, press

the Clear key.

About the Control Panel1-6

When cleaning the print head window

Hold down the Rotate Toner key for 5 seconds to 10 seconds.

The printer enters Print Head Cleanup mode.

" For details on cleaning the print head window, refer to “Cleaning the

Print Head Window” on page 6-8.

" To return to normal operation mode from Print Head Cleanup mode,

refer to “Cleaning the Print Head Window” on page 6-8.

" Print Head Cleanup mode is a mode that allows the user to clean the

print head window more easily. The print head window is not cleaned
automatically.

When replacing all toner cartridges at the same time

Hold down the Rotate Toner key more than 10 seconds.

The printer enters Eject All Toner mode.

" For details on replacing all toner cartridges at the same time, refer to

“Replacing All Toner Cartridges at the Same Time” on page 5-11.

" To return to normal operation mode from Eject All Toner mode, press

the Clear key.

About the Clear KEY

The Clear key allows you to:

 Continue a print job after addressing an error message

 Cancel a print job

 Reset the printer after a toner cartridge is replaced

" For details on resetting the printer after replacing a toner cartridge,

refer to

Continuing a Print Job after an Error Message

You can continue a print job after correcting the following types of errors:

 No more media in the tray

 Media other than that set in the printer driver was fed into the printer

“Replacing a Toner Cartridge” on page 5-5.

" For details on the error messages, refer to “Indicator Messages” on

page 7-5.

About the Control Panel 1-7

If any of the errors listed above occur, press the Clear key to continue the
print job.

Cancelling a Print Job

You can cancel a print job that is currently being processed.

While data is being processed or printed (the green Ready indicator is blink­ing), hold down the Clear key for more than 5 seconds to cancel the print job.

Both the Ready and Error indicators blink when the print job is cancelled.

About the Control Panel1-8

About the Printer Driver and Utility CD/DVD

Drivers Use/Benefit

Windows Vista/XP/Server 2003/
2000

Windows Vista/XP/Server 2003 for
64bit

These drivers give you access to all of
the printer features. For details, refer

“Displaying Printer Driver Settings”

to
on page 2-3.

" For details on the installation of the drivers, refer to the Installation

Guide.

Utilities Use/Benefit

Remote Panel Utility From the Remote Panel Utility, the

current status of this printer can be
checked.

For details, refer to “Working with the
Remote Panel Utility” on page 3-2.

Documentation Use/Benefit

Installation Guide This manual provides details on the

initial operations that must be per­formed in order to use this printer,
such as setting up the printer and
installing the drivers.

User’s Guide (this manual) This manual provides details on gen-

eral daily operations, such as using
the drivers and control panel and
replacing consumables.

Service & Support Guide The Need Assistance sheet provides

information on product support and
servicing.

About the Printer Driver and Utility CD/DVD 1-9

System Requirements

 Personal computer

Pentium II: 400MHz or higher

 Operating System

Microsoft Windows Vista Home Basic/Home Premium/Ultimate/Business/
Enterprise, Windows Vista Home Basic/Home Premium/ Ultimate/Busi
ness/Enterprise x64 Edition, Windows XP Home Edition/Professional
(Service Pack 2 or later), Windows XP Professional x64 Edition, Windows
Server 2003, Windows Server 2003 x64 Edition, Windows 2000 (Service
Pack 4 or later)

 Free hard disk space

256 MB or more

 RAM

128 MB or more

 CD/DVD drive

 I/O interface

USB Revision 2.0 and USB Revision 1.1 compliant port

" The USB cable is not included with the machine.
" This printer cannot be used as a shared printer.

-

System Requirements1-10

Using the Printer

Driver

Selecting Printer Driver Defaults

Before you start working with your Printer, you are advised to verify and
change the default printer driver settings if necessary.

1 Choose the driver’s properties as follows:

– (Windows Vista)

From the Start menu, select Control Panel, and then click Hardware
and Sound to select Printers. Right-click the KONICA MINOLTA
magicolor 1600W printer icon, and then select Printing Preferences.

– (Windows XP/Server 2003)

From the start menu, select Printers and Faxes to display the Print­ers and Faxes directory. Right-click the KONICA MINOLTA magicolor
1600W printer icon and select Printing Preferences.

– (Windows 2000)

From the Start menu, select Settings and then Printers to display the
Printers directory. Right-click the KONICA MINOLTA magicolor

1600W printer icon and select Printing Preferences.

2 Select the Basic tab. Select the default settings for your printer, such as

the default media format you use.

3 Click Apply.
4 Click OK to exit from the Printing Preferences dialog box.

Selecting Printer Driver Defaults2-2

Uninstalling the Printer Driver

This section describes how to uninstall the printer driver if necessary.

" You must have administrator privileges in order to uninstall the printer

drive.

" If the User Account Control window appears when uninstalling on Win-

dows Vista, click the Allow button or the Continue button.

Windows Vista/XP/Server 2003/2000

1 Close all applications.
2 Choose Uninstall Program as follows:

– (Windows Vista/XP/Server 2003)

From the Start menu, choose All programs, KONICA MINOLTA,
magicolor 1600W, Printer, and then Uninstall.

– (Windows 2000)

From the Start menu, choose Program, KONICA MINOLTA, magi­color 1600W, Printer, and then Uninstall.

3 When the Uninstall dialog box appears, select the printer to be deleted,

and then click Uninstall button.

4 The printer driver will be uninstalled from your computer.

Displaying Printer Driver Settings

Windows Vista

1 From the Start menu, select Control Panel, and then click Hardware

and Sound to select Printers.

2 Right-click the KONICA MINOLTA magicolor 1600W printer icon then

select Printing Preferences.

Windows XP/Server 2003

1 From the start menu, select Printers and Faxes to display the Printers

and Faxes directory.

2 Right-click the KONICA MINOLTA magicolor 1600W printer icon and

select Printing Preferences.

Uninstalling the Printer Driver 2-3

Windows 2000

1 From the Start menu, select Settings, and then click Printers to display

the Printers directory.

2 Right-click the KONICA MINOLTA magicolor 1600W printer icon and

select Printing Preferences.

Displaying Printer Driver Settings2-4

Printer Driver Settings

Common Buttons

The buttons described below appear on each tab.

 OK

Click to exit the Properties dialog box, saving any changes made.

 Cancel

Click to exit the Properties dialog box without saving any changes made.

 Apply

Click to save all changes without exiting the Properties dialog box.

 Help

Click to view the help.

 Easy Set

Click Save to save the current settings. Specify a Name and Comment to
access the settings for use again later.

Name: Type in the name of the settings to be saved.

Comment: Add a simple comment to the settings to be saved.

Afterward, the saved settings can be selected from the drop-down list. To
change the registered settings, click Edit.

Select Default from the drop-down list to reset the functions in all tabs to their
default values.

 Printer View

Click the button to display an image of the printer in the figure area.

When this button is clicked, it changes to the Paper View button (when a tab
other than the Watermark tab or Quality tab is selected), the Watermark
View button (when the Watermark tab is selected), or the Quality View but
ton (when the Quality tab is selected).

-

" This button does not appear on the Version tab.

 Paper View

Click the button to display a sample of the page layout in the figure area.

When this button is clicked, it changes to the Printer View button.

" This button does not appear on the Watermark, Quality and Version

tabs.

 Watermark View

Click the button to display a preview of the watermark.

Printer Driver Settings 2-5

When this button is clicked, it changes to the Printer View button.

" This button appears only when the Watermark tab is selected.

 Quality View

Click the button to display a sample of the settings selected in the Quality tab.

When this button is clicked, it changes to the Printer View button.

" This button appears only when the Quality tab is selected.

 Default

Click the button to reset the settings to their defaults.

" This button does not appear on the Version tab.
" When this button is clicked, the settings in the displayed dialog box

are reset to their defaults. The settings on other tabs are not changed.

Basic Tab

The Basic Tab allows you to

 Specify the orientation of the media

 Specify the size of the original document

 Select the output media size

 Register/edit custom paper sizes

 Zoom (expand/reduce) documents

 Specify the number of copies

 Turn on/off job collation

 Specify the paper source

 Specify the type of media

 Select the paper used for the front page

Layout Tab

The Layout Tab allows you to

 Print several pages of a document on the same page (N-up printing)

 Print a single copy for enlargement and print several pages

 Rotate the print image 180 degrees

 Specify image shift settings

" Double-Sided printing is not available with this printer.

Printer Driver Settings2-6

Overlay Tab

" Be sure to use overlays with print jobs with a media size and orienta-

tion that matches the overlay form.
In addition, if settings have been specified for “N-up” in the printer
driver, the overlay form cannot be adjusted to match the specified set
tings.

The Overlay Tab allows you to

 Select the form Overlay to use

 Add, edit or delete overlay files

 Print the form on all pages or only the first page

Watermark Tab

The Watermark Tab allows you to

 Select the watermark to be used

 Add, edit or delete watermarks

 Print the watermark on the background

 Print the watermark on only the first page

 Print multiple copies of the selected watermark on a single page

Quality Tab

-

The Quality Tab allows you to

 Specify whether to print in color or black and white

 Specify the color matching for printing documents

 Specify the resolution for the printout

 Select whether or not economy print is used

 Adjust the contrast (Contrast)

 Control the darkness of an image (Brightness)

 Adjust the saturation of printed image (Saturation)

 Adjust the sharpness of the printed image (Sharpness)

Version Tab

 The Version Tab allows you to view information about the printer driver.

Printer Driver Settings 2-7

Printer Driver Settings2-8

Remote Panel

Utility

Working with the Remote Panel Utility

Introduction

The Remote Panel Utility shows information about the current status of the
printer and allows you to specify various settings such as the time until the
printer enters Energy Save mode.

" In order to use the Remote Panel Utility, install it after installing the

printer driver.

Opening the Remote Panel Utility

Follow the procedure described below to start up the Remote Panel Utility.

1 Double-click the file Remote_Panel.exe, which is either on the desktop or

any other location on the computer.
(The Remote_Panel.exe is saved at the location specified when the
Remote Panel Utility was installed.)
The Remote Panel Utility icon appears in the Windows notification area
(right end of the taskbar).

2 Double-click the Remote Panel Utility icon that appears in the notification

area.

" When starting Remote Panel Utility again after it has been exited,

double-click the file Remote_Panel.exe.

Using the Remote Panel Utility

The following functions are available from the Remote Panel Utility.

Panel Tab

Remote Panel

 Status—Allows the current status of the printer to be checked.

 Display Configuration Page—Displays the configuration page. In addi-

tion, the contents of the configuration page can be saved as an INI file.

 Rotate Toner—Click the button to switch the printer to the selected

operation mode. The following two modes are available.

Working with the Remote Panel Utility3-2

z Change Toner: Used when replacing a toner cartridge.

Select this mode, and then click the Rotate
Toner button to switch the printer to the Change
Toner mode.

(Refer to “Replacing a Toner Cartridge” on page 5-5.)

z Eject All Toner: Used when replacing all toner cartridges at the

same time.
Select this mode, and then click the Rotate
Toner button to switch the printer to the Eject All
Toner mode.

(Refer to “Replacing All Toner Cartridges at the Same Time” on
page 5-11.)

 P/H Clean Up—Click the button to switch the printer to the P/H Clean

Up mode.
Print Head Cleanup mode is a mode that allows the user to clean the
print head window more easily. The print head window is not cleaned
automatically.

(Refer to “Cleaning the Print Head Window” on page 6-8.)

" The printer can also be switched to any of these operation modes

by pressing the Rotate Toner key on the printer.
Refer to “About the Rotate Toner KEY” on page 1-6.

Set Default

 Apply—Click to send the settings specified for "Toner Low Message",

"Toner Out Stop", "Energy Save Time" and "Auto Continue" to the
printer.

 Toner Low Message—Specifies whether a printer indicator blinks or a

warning message appears in the status display box of the Remote
Panel Utility when toner is about to run out. If Off is selected, neither
of these notifications appear when the toner is about to run out.

 Toner Out Stop—Specifies whether or not printing stops when the

toner becomes empty.

 Energy Save Time—Set time to enter Energy Save mode when no

operation is performed.

 Auto Continue—If Off is selected, the next print job will not be per-

formed if a paper size error occurred in the printer, unless the Clear
key is pressed to cancel the error.
If On is selected, the next print job is sent if a paper size error
occurred in the printer, the error is automatically cancelled, and the
next print job is performed.

Calibration

 Start—Performs the calibration operation.

Working with the Remote Panel Utility 3-3

User Service Tab

Top Adjustment—Allows the vertical print position to be finely adjusted.

Left Adjustment—Allows the horizontal printer position to be finely adjusted.

Transfer Power—Set the 2nd Transfer voltage for the Media type.

Service's Choice

 GDI Timeout—Specifies the amount of time until communication with

the printer times out.

 Energy Save—Specifies whether or not the Energy Save mode is

enabled. The length of time until the machine enters Energy Save
mode can be specified from the Panel tab.

" This menu is displayed only on the Americas model.

Flicker—Set fuser heater power.

Image Adj Param—Use when print quality is reduced in environments such
as high altitudes.

Print Pattern 1, Print Pattern 2—Prints a test pattern so the print result can be
checked.
A black-and-white test pattern can be printed with "Print Pattern 1", and a
color test pattern can be printed with "Print Pattern 2".

Download—Downloads the current printer settings and displays them in the
utility.

Upload—Sends the current utility settings to the printer.

Closing the Remote Panel Utility

To close the Remote Panel Utility, right-click the Remote Panel Utility icon in
the Windows notification area (right end of the taskbar), and then choose
Exit.

" When the Close button in the lower-right corner of the Remote Panel

Utility window is clicked, the window is closed, and the utility remains
miniaturized as an icon in the notification area. (The utility is not
closed.) Double-click the icon to open the Remote Panel Utility win
dow again.

" Wait at least 5 seconds before opening the Remote Panel Utility again

after it has been closed.

Closing the Remote Panel Utility3-4

-

Media Handling

Print Media

Specifications

Media Media Size

A4 8.2 x 11.7 210.0 x 297.0

B5 (JIS) 7.2 x 10.1 182.0 x 257.0

A5 5.9 x 8.3 148.0 x 210.0

Legal 8.5 x 14.0 215.9 x 355.6

Letter 8.5 x 11.0 215.9 x 279.4

Statement 5.5 x 8.5 139.7 x 215.9

Executive 7.25 x 10.5 184.2 x 266.7

Folio 8.25 x 13.0 210.0 x 330.0

Letter Plus 8.5 x 12.69 215.9 x 322.3

UK Quarto 8.0 x 10.0 203.2 x 254.0

Foolscap 8.0 x 13.0 203.2 x 330.2

Government Legal 8.5 x 13.0 215.9 x 330.2

B5 (ISO) 6.9 x 9.8 176.0 x 250.0

Envelope DL 8.7 x 4.3 220.0 x 110.0

Envelope C6 6.4 x 4.5 162.0 x 114.0

J-Postcard 3.9 x 5.8 100.0 x 148.0

Kai 16 7.3 x 10.2 185.0 x 260.0

Kai 32 5.1 x 7.3 130.0 x 185.0

Government Letter 8.0 x 10.5 203.2 x 266.7

16K 7.7 x 10.6 195.0 x 270.0

Oficio Mexico 8.5 x 13.5 215.9 x 342.9

Custom, Minimum* 3.6 x 7.7 92.0 x 195.0

Custom, Maximum* 8.5 x 14.0 216.0 x 356.0

Notes: * With thick stock

The minimum size is 3.6 x 7.25 inch (92.0 x 184.0 mm).
The maximum size is 8.5 x 11.7 inch (216.0 x 297.0 mm).

Inch Millimeter

Print Media4-2

Types

Before purchasing a large quantity of special media, do a trial printing
with the same media and check the print quality.

Keep media on a flat, level surface in its original wrapper until it is time to
load it. For a list of approved media, refer to printer.konicaminolta.com.

Plain Paper (Recycled Paper)

Capacity Tray 1 Up to 200 sheets, depending on the paper

weight

Orientation Face up
Driver

Media Type
Weight 60 to 90 g/m² (16 to 24 lb bond)

Use plain paper that is

 Suitable for plain paper laser printers, such as standard or recycled office

paper.

Note

Do not use the media types listed below. These could cause poor print
quality, media misfeeds, or damage to the printer.

DO NOT use plain paper that are

 Coated with a processed surface (such as carbon paper, and colored

paper that has been treated)

 Carbon backed

 Unapproved iron-on transfer media (such as heat-sensitive paper,

heat-pressure paper, and heat-press transfer paper)

 Cold-water-transfer paper

 Pressure sensitive

 Designed specifically for inkjet printers (such as superfine paper, glossy

film, and postcards)

 Already been printed on by another printer, copier, or fax machine

 Dusty

 Wet (or damp)

Plain Paper

" Keep media between 15% and 85% relative humidity. Toner does

not adhere well to moist or wet paper.

Types 4-3

 Layered

 Adhesive

 Folded, creased, curled, embossed, warped, or wrinkled

 Perforated, three-hole punched, or torn

 Too slick, too coarse, or too textured

 Different in texture (roughness) on the front and back

 Too thin or too thick

 Stuck together with static electricity

 Composed of foil or gilt; too luminous

 Heat sensitive or cannot withstand the fusing temperature (180°C

[356°F])

 Irregularly shaped (not rectangular or not cut at right angles)

 Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons

 Acidic

 Any other media that is not approved

Thick Stock

Paper thicker than 90 g/m2 (24 lb bond) is referred to as thick stock. Test all
thick stock to ensure acceptable performance and to ensure that the image
does not shift.

You can print continuously with thick stock. However, this could affect the
media feed, depending on the media quality and printing environment. If
problems occur, stop the continuous printing and print one sheet at a time.

Capacity Tray 1 Up to 50 thick stock sheets, depending on

their thickness

Orientation Face up
Driver

Media Type
Weight

DO NOT use thick stock that is

Thick Stock 1
Thick Stock 2

Thick Stock 1: 91 to 160 g/m2 (25 to 42.6 lb bond)
Thick Stock 2: 161 to 209 g/m2 (42.7 to 55.6 lb bond)

 Mixed with any other media in the trays (as this will cause printer misfeed-

ing)

Types4-4

Envelope

Print on the front (address) side only. Some parts of the envelope consist of
three layers of paper—the front, back, and flap. Anything printed in these lay
ered regions may be lost or faded.

You can print continuously with envelope. However, this could affect the
media feed, depending on the media quality and printing environment. If
problems occur, stop the continuous printing and print one sheet at a time.

Capacity Tray 1 Up to 10 envelopes, depending on their

thickness

Orientation Face up
Driver

Media Type

Use envelopes that are

Envelope

 Common office envelopes approved for laser printing with diagonal joints,

sharp folds and edges, and ordinary gummed flaps

" Because the envelopes pass through heated rollers, the gummed

area on the flaps may seal. Using envelopes with emulsion-based
glue avoids this problem.

 Approved for laser printing

 Dry

DO NOT use envelopes that have

 Sticky flaps

 Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for seal-

ing

 Transparent windows

 Too rough of a surface

 Material that will melt, vaporize, offset, discolor, or emit dangerous fumes

 Been presealed

-

Types 4-5

Label

A sheet of labels consists of a face sheet (the printing surface), adhesive, and
a carrier sheet:

 The face sheet must follow the plain paper specification.

 The face sheet surface must cover the entire carrier sheet, and no adhe-

sive should come through on the surface.

You can print continuously with label sheets. However, this could affect the
media feed, depending on the media quality and printing environment. If
problems occur, stop the continuous printing and print one sheet at a time.

Try printing your data on a sheet of plain paper first to check placement.
Check your application documentation for more information on printing labels.

Capacity Tray 1 Up to 50 label sheets, depending on their

thickness

Orientation Face up
Driver

Media Type

Use label sheets that are

 Approved for laser printers

DO NOT use label sheets that

 Have labels that easily peel off or have parts of the label already removed

 Have backing sheets that have peeled away or have exposed adhesive

Labels

" Labels may stick to the fuser, causing them to peel off and media

misfeeds to occur.

 Are precut or perforated

Do not use

Shiny backed paper

OK to use

Full-page labels
(uncut)

Types4-6

Letterhead

You can print continuously with letterhead. However, this could affect the
media feed, depending on the media quality and printing environment. If
problems occur, stop the continuous printing and print one sheet at a time.

Try printing your data on a sheet of plain paper first to check placement.

Capacity Tray 1 Up to 50 sheets, depending on their size and

thickness

Orientation Face up
Driver

Media Type

Letterhead

Postcard

You can print continuously with postcard. However, this could affect the
media feed, depending on the media quality and printing environment. If
problems occur, stop the continuous printing and print one sheet at a time.

Try printing your data on a sheet of plain paper first to check placement.

Capacity Tray 1 Up to 50 postcards, depending on their

thickness

Orientation Face up
Driver

Media Type

Postcard

Use postcards that are

 Approved for laser printers

DO NOT use postcards that are

 Coated

 Designed for inkjet printers

 Precut or perforated

 Preprinted or multicolored

" If the postcard is warped, press on the warped

area before putting it in Tray 1.

Types 4-7

 Folded or wrinkled

Printable Area

The printable area on all media sizes is
up to 4.0 mm (0.157") from the edges
of the media.

Each media size has a specific print­able area (the maximum area on which
the machine can print clearly and with
out distortion).

This area is subject to both hardware
limits (the physical media size and the
margins required by the machine) and
software constraints (the amount of
memory available for the full-page
frame buffer). The printable area for all media sizes is the page size minus

4.0 mm (0.157") from all edges of the media.

-

a

a

Printable

Area

a

a=4.0 mm (0.157")

a

" When printing in color on legal-size media, the bottom margin is

mm (0.63").

16.0

Printable Area4-8

Envelopes

Envelopes can only be printed on their front sides (side where the recipient’s
address is written). In addition, printing on the front side in the area overlap
ping the back flap cannot be guaranteed. The location of this area differs
depending on the envelope type.

Non-printable area

Non-guaranteed printable area

aa

Guaranteed printable area

a

a

-

Front side
(can be printed)

a=4.0 mm (0.157")

Back side
(cannot be printed)

" The envelope print orientation is determined by your application.
" With the Envelope DL and C6 size (long edge feeding), the nonprint-

able areas on the left and right sides are 6 mm.

Page Margins

Margins are set through your application. Some applications allow you to set
custom page sizes and margins while others have only standard page sizes
and margins from which to choose. If you choose a standard format, you may
lose part of your image (due to printable area constraints). If you can cus
tom-size your page in your application, use those sizes given for the printable
area for optimum results.

-

Printable Area 4-9

Loading Media

How do I load media?

Take off the top and bottom sheets of a
ream of paper. Holding a stack of approx
imately 200 sheets at a time, fan the
stack to prevent static buildup before
inserting it in a tray.

Note

Although this printer was designed for printing on a wide range of
media types, it is not intended to print exclusively on a single media
type except plain paper. Continuous printing on media other than plain
paper (such as envelopes, labels, or thick stock) may adversely affect
print quality or reduce engine life.

When refilling media, first remove any media remaining in the tray. Stack it
with the new media, even the edges, then reload it.

Do not mix media of different types and sizes, as this will cause media mis­feeds.

Tray 1 (Multipurpose Tray)

For details on the types and sizes of media that can be printed from Tray 1,
refer to

“Print Media” on page 4-2.

-

Loading Plain Paper

1 Open Tray 1.

" If media has been loaded

into Tray 1, remove all media
from the tray.

Loading Media4-10

2 Slide the media guides to pro-

vide more space between them.

3 Load the paper face up in the

tray.

" Do not load paper above

the M mark. Up to 200
sheets (80 g/m
plain paper can be
loaded into the tray at
one time.

Loading Media 4-11

2

[21 lb]) of

4 Slide the media guides against

the edges of the paper.

Other Media

When loading media other than plain paper, set the media mode (Envelope,
Labels, Letterhead, Postcard, Thick Stock 1, or Thick Stock 2) in the driver for
optimum print quality.

Loading Envelopes

1 Open Tray 1.

" If media has been loaded

into Tray 1, remove all media
from the tray.

Loading Media4-12

2 Slide the media guides to pro-

vide more space between them.

3 Load the envelopes flap side

down in the tray.

" Before loading enve-

lopes, press them down
to make sure that all air is
removed, and make sure
that the folds of the flaps
are firmly pressed, other
wise the envelopes may
become wrinkled or a
media misfeed may
occur.

-

" Up to 10 envelopes can be loaded into the tray at one time.
" For envelopes with the flap along the long edge (Envelope C6 and

Envelope DL), load the envelopes with the flap side inserted first.

4 Slide the media guides against

the edges of the envelopes.

Loading Media 4-13

Loading Label Sheets/Letterheads/Postcards/Thick Stock

1 Open Tray 1.

" If media has been loaded

into Tray 1, remove all media
from the tray.

2 Slide the media guides to pro-

vide more space between them.

3 Load the media face up in the

tray.

" Up to 50 sheets can be

loaded into the tray at
one time.

Loading Media4-14

4 Slide the media guides against

the edges of the media.

Loading Media 4-15

Output Tray

All media is fed out facing down into the output tray on top of the printer. This
tray has a capacity of approximately 100 sheets (A4/Letter) of 80 g/m2 (21 lb)
paper.

" If the media is stacked too high in the output tray, your printer may

experience media misfeeds, excessive media curl, or static buildup.

Media Storage

 Keep media on a flat, level surface in its original wrapper until it is time to

load it.

Media that has been stored for a long time out of its packaging may dry up
too much and cause misfeeding.

 If media has been removed from its wrapper, place it in its original pack-

aging and store in a cool, dark place on a level surface.

 Avoid moisture, excessive humidity, direct sunlight, excessive heat (above

35°C [95°F]), and dust.

 Avoid leaning against other objects or placing it in an upright position.

Before using stored media, do a trial printing and check print quality.

Output Tray4-16

Replacing

Consumables

Replacing Consumables

Note

Failure to follow instructions as outlined in this manual could result in
voiding your warranty.

About Toner Cartridges

Your printer uses four toner cartridges: black, yellow, magenta, and cyan.
Handle the toner cartridges carefully to avoid spilling toner inside the printer
or on yourself.

" Install only new toner cartridges in your printer. If a used toner car-

tridge is installed, then toner remaining amount may not be accurate.

" The toner is nontoxic. If you get toner on your skin, wash it off with

cool water and a mild soap. If you get toner on your clothes, lightly
dust them off as best as you can. If some toner remains on your
clothes, use cool, not hot water, to rinse the toner off.

CAUTION

If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor.

" Refer to the following URL for recycling information.

US: printer.konicaminolta.com/products/recycle/index.asp
Europe: cleanplanet-printer.konicaminoltaeurope.com/cleanplanet/
choose.php
Other regions: printer.konicaminolta.com

Note

Do not use refilled toner cartridges or unapproved toner cartridges. Any
damage to the printer or quality problems caused by a refilled toner
cartridge or an unapproved toner cartridge will void your warranty. No
technical support is provided to recover from these problems.

Replacing Consumables5-2

When replacing a toner cartridge, refer to the following table. For optimum
print quality and performance, use only approved KONICA MINOLTA toner
cartridges for your specific printer type, as listed in the table below. You can
find your machine type and the toner cartridge part numbers on the consum
ables reorder label inside the top cover your machine.

-

Printer
Typ e

Printer Part
Number

AM A034 011

EU A034 021

AP A034 041

GC A034 081

Toner Cartridge Type Toner Cartridge

Standard-Capacity Toner Cartridge -Yellow (Y) A0V3 05F

Standard-Capacity Toner Cartridge -Magenta (M) A0V3 0AF

Standard-Capacity Toner Cartridge -Cyan (C) A0V3 0GF

High-Capacity Toner Cartridge - Black (K) A0V3 01F

High-Capacity Toner Cartridge - Yellow (Y) A0V3 06F

High-Capacity Toner Cartridge - Magenta (M) A0V3 0CF

High-Capacity Toner Cartridge - Cyan (C) A0V3 0HF

Standard-Capacity Toner Cartridge -Yellow (Y) A0V3 05H

Standard-Capacity Toner Cartridge -Magenta (M) A0V3 0AH

Standard-Capacity Toner Cartridge -Cyan (C) A0V3 0GH

High-Capacity Toner Cartridge - Black (K) A0V3 01H

High-Capacity Toner Cartridge - Yellow (Y) A0V3 06H

High-Capacity Toner Cartridge - Magenta (M) A0V3 0CH

High-Capacity Toner Cartridge - Cyan (C) A0V3 0HH

Standard-Capacity Toner Cartridge -Yellow (Y) A0V3 05K

Standard-Capacity Toner Cartridge -Magenta (M) A0V3 0AK

Standard-Capacity Toner Cartridge -Cyan (C) A0V3 0GK

High-Capacity Toner Cartridge - Black (K) A0V3 01K

High-Capacity Toner Cartridge - Yellow (Y) A0V3 06K

High-Capacity Toner Cartridge - Magenta (M) A0V3 0CK

High-Capacity Toner Cartridge - Cyan (C) A0V3 0HK

Standard-Capacity Toner Cartridge -Yellow (Y) A0V3 05N

Standard-Capacity Toner Cartridge -Magenta (M) A0V3 0AN

Standard-Capacity Toner Cartridge -Cyan (C) A0V3 0GN

High-Capacity Toner Cartridge - Black (K) A0V3 01N

High-Capacity Toner Cartridge - Yellow (Y) A0V3 06N

High-Capacity Toner Cartridge - Magenta (M) A0V3 0CN

High-Capacity Toner Cartridge - Cyan (C) A0V3 0HN

Part Number

" For optimum print quality and performance, use only the corre-

sponded TYPE genuine KONICA MINOLTA toner cartridges.

Replacing Consumables 5-3

Keep toner cartridges:

 In their packaging until you’re ready to install them.

 In a cool, dry location away from sunlight (due to heat).

The maximum storage temperature is 35° C (95° F) and the maximum
storage humidity is 85% (noncondensing). If the toner cartridge is moved
from a cold place to a warm, humid place, condensation may occur,
degrading print quality. Allow the toner to adapt to the environment for
about one hour before use.

 Level during handling and storage.

Do not hold, stand or store
cartridges on their ends or turn
them upside down; the toner
inside the cartridges may
become caked or unequally
distributed.

 Away from salty air and corrosive gases such as aerosols.

Replacing Consumables5-4

Replacing a Toner Cartridge

Note

Be careful not to spill toner while replacing a toner cartridge. If toner
spills, immediately wipe it off with a soft, dry cloth.

When the toner is empty, the toner indicator lights up. Follow the procedure
described below to replace the toner cartridge.

1 Check the control panel to see which color of toner is empty.

As an example, the procedure for replacing the magenta toner cartridge is
described below.

" If the toner becomes empty, the toner indicator lights up and the

empty toner cartridge is automatically moved so that it can be
replaced.
If this has occurred, skip step 2 and continue with step 3.

2 Use either operation described below to switch the printer to Change

Toner mode.

z Press the Rotate Toner key.

z On the Panel tab of the Remote Panel Utility, select Change Toner,

and then click the Rotate Toner button.

" The printer enters Change Toner mode, and the magenta toner

indicator lights up.

" With each additional press of the Rotate Toner key, the cyan,

black, then yellow toner cartridge moves so that they can be
replaced. The indicator for the toner cartridge that was moved
so that it can be replaced lights up.

" To exit Change Toner mode, press the Clear key.

Replacing Consumables 5-5

3 Open the front cover.

" Before opening the front

cover, open Tray 1 if it is
not already open.

4 Check that the toner cartridge to be replaced has been moved to the front.

" You can identify the toner cartridge by the color of the handle.

5 Pull down the handle on the

toner cartridge until the toner
cartridge is unlocked and moves
out slightly toward you.
Remove the toner cartridge.

" Do not manually rotate

the toner cartridge carou
sel. In addition, do not
rotate the carousel with
force, otherwise it may be
damaged.

-

Replacing Consumables5-6

Note

Do not touch the contact
indicated in the illustration.

Note

Dispose of the empty toner cartridge according to your local
regulations. Do not burn the toner cartridge.
For details, refer to “About Toner Cartridges” on page 5-2.

6 Prepare a new toner cartridge.
7 Shake the cartridge a few times

to distribute the toner.

" Make sure that the toner

roller cover is securely
attached before shaking
the toner cartridge.

Replacing Consumables 5-7

8 Remove the cover from the

toner roller.

" Do not touch or scratch

the toner roller.

9 Align the shaft on each end of

the toner cartridge with its hold
ers, and then insert the car­tridge.

" Before inserting the toner

cartridge, make sure that
the color of the toner car
tridge to be installed is
the same as the label on
the toner cartridge carou
sel.

-

-

-

Replacing Consumables5-8

Note

Do not touch the contact
indicated in the illustration.

10 Press in the toner cartridge until

it locks into place.

11 Close the front cover.

" To replace the toner car-

tridge for another color,
after the front cover has
been closed, check that
the indicator for the toner
to be replaced is lit (if
necessary, press the
Rotate Toner key), and
then replace the toner
cartridge as described in
steps 3 through 11.

12 Press the Clear key to reset the

printer and clear the indicator message.

Replacing Consumables 5-9

" The printer must complete a calibration cycle (less than 2 minutes)

after a toner cartridge has been replaced. If you open the top or
front cover before the printer is reset, the calibration stops, then
starts over again after the cover is closed.

Replacing Consumables5-10

Replacing All Toner Cartridges at the Same Time

Note

Be careful not to spill toner while replacing a toner cartridge. If toner
spills, immediately wipe it off with a soft, dry cloth.

By using the Eject All Toner mode, all toner cartridges can be replaced at the
same time.

Follow the procedure described below to use the Eject All Toner mode.

1 Use either operation described below to switch the printer to Eject All

Toner mode.

z Hold down the Rotate Toner key for more than 10 seconds.

z On the Panel tab of the Remote Panel Utility, select Eject All Toner,

and then click the Rotate Toner button.

" The printer enters Eject All Toner mode, and the magenta toner

indicator lights up.

" To exit Eject All Toner mode, press the Clear key.

2 Perform the operations described in steps 3 through 11 of “Replacing a

Toner Cartridge” on page 5-6 through 5-9 to replace the magenta toner
cartridge.

3 Follow the same procedure to replace the cartridges for the cyan, black,

then yellow toners.

4 Press the Clear key to reset the printer and clear the indicator message.

" The printer must complete a calibration cycle (less than 2 minutes)

after a toner cartridge has been replaced. If you open the top or
front cover before the printer is reset, the calibration stops, then
starts over again after the cover is closed.

Replacing Consumables 5-11

Replacing the Imaging Cartridge

When replacing an imaging cartridge, refer to the following table. For opti­mum print quality and performance, use only approved KONICA MINOLTA
imaging cartridge for your specific printer type, as listed in the table below.
You can find your machine type and the imaging cartridge part numbers on
the consumables reorder label inside the top cover your machine.

Printer
Typ e

AM A034 011 Imaging Cartridge A0VU 011

EU A034 021 A0VU 0Y1

AP A034 041 A0VU 0Y1

GC A034 081 A0VU 0Y1

Printer Part
Number

Part Name Imaging Cartridge

Part Number

" For optimum print quality and performance, use only the corre-

sponded TYPE genuine KONICA MINOLTA imaging cartridge.

1 Open the top cover.

" If there is paper in the

output tray, remove it,
and then fold up the out
put tray before opening
the top cover.

2 Grab the handle and lift it up

slightly to the back, and then
slowly pull the imaging cartridge
out vertically.

-

Replacing Consumables5-12

Note

Dispose of the used imaging cartridge according to your local
regulations. Do not burn the imaging cartridge.

3 Prepare the new imaging cartridge.

Note

Do not touch the PC drum and the transfer belt on the imaging
cartridge.

4 Slowly insert the new imaging

cartridge vertically, and then
push it slightly down toward you
to finish installing the imaging
cartridge.

Replacing Consumables 5-13

5 Carefully close the top cover.

" The printer must complete a calibration cycle (less than 2 minutes)

after the imaging cartridge has been replaced. If you open the top
or front cover before the printer is reset, the calibration stops, then
starts over again after the cover is closed.

Replacing Consumables5-14

Replacing the Fuser Unit

For optimum print quality and performance, use only approved KONICA
MINOLTA fuser unit for your specific printer type.

1 Turn off the machine and discon-

nect the power cord.

Note

There are extremely hot parts within the machine. Before replacing
the fuser unit, wait about 20 minutes after turning off the machine,
and then check that the fusing section has reached room
temperature, otherwise, you may get burnt.

2 Open the top cover.

" If there is paper in the

output tray, remove it,
and then fold up the out
put tray before opening
the top cover.

Replacing Consumables 5-15

-

3 Push the blue handles back as

far as possible.

4 Grab the blue handles and lift

the fuser unit to remove it.

Note

Do not touch the matching
connectors of the fuser unit and
the machine.

Replacing Consumables5-16

5 Prepare a new fuser unit.

" Be careful not to touch

the surface of the fuser
roller.

6 While lifting the fuser unit with

the blue handles (one on each
side), vertically insert the fuser
unit.

Replacing Consumables 5-17

Note

Do not touch the paper exit
sensor on the fuser unit.

Note

Do not touch the matching
connectors of the fuser unit
and the machine.

M

Replacing Consumables5-18

7 After the fuser unit is firmly

installed, flip the blue handles
down toward you.

8 Carefully close the top cover.

9 Reconnect the power cord, and

turn on the machine.

Replacing Consumables 5-19

Replacing Consumables5-20

Maintenance

Maintaining the Printer

CAUTION

Read all caution and warning labels carefully, making sure to follow any
instructions contained in them. These labels are located on the inside of
the printer’s covers and the interior of the printer body.

Handle the printer with care to preserve its life. Abuse handling may cause
damage and void your warranty. If dust and paper scraps remain on the
inside or outside of the printer, printer performance and print quality will suffer,
so the printer should be cleaned periodically. Keep the following guidelines in
mind.

WARNING!

Turn off the printer, unplug the power cord, and disconnect all interface
cables before cleaning. Do not spill water or detergent into the printer;
otherwise the printer will be damaged and an electric shock may occur.

CAUTION

The fuser unit is hot. When the top cover is opened, the fuser
unit temperature drops gradually (one hour wait time).

 Be careful when cleaning the inside of the printer or removing media mis-

feeds, as the fuser unit and other internal parts may be very hot.

 Do not place anything on top of the printer.

 Use a soft cloth to clean the printer.

 Never spray cleaning solution directly on the printer’s surface; the spray

could penetrate through the air vents of the printer and damage the inter
nal circuits.

 Avoid using abrasive or corrosive solutions or solutions that contain sol-

vents (such as alcohol and benzene) to clean the printer.

 Always test any cleaning solution (such as mild detergent) on a small

inconspicuous area of your printer to check the solution’s performance.

 Never use sharp or rough implements, such as wire or plastic cleaning

pads.

 Always close the printer’s covers gently. Never subject the printer to vibra-

tion.

 Do not cover the printer immediately after using it. Turn it off and wait until

it cools down.

-

Maintaining the Printer6-2

 Do not leave the printer’s covers open for any length of time, especially in

well-lit places; light may damage the imaging cartridge.

 Do not open the printer during printing.

 Do not tap media stacks on the printer.

 Do not lubricate or disassemble the printer.

 Do not tilt the printer.

 Do not touch the electrical contacts, gears, or laser devices. Doing so may

damage the printer and cause the print quality to deteriorate.

 Keep media in the output tray at a minimum level. If the media is stocked

too high, your printer may experience media misfeeds and excessive
media curl.

 Keep the printer level to avoid

toner spillage.

 When lifting the printer, grasp

the areas shown in the figure.

15 kg
33 lbs

 If you get toner on your skin,

wash it off with cool water and a mild soap.

CAUTION

If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor.

 Make sure any parts removed during cleaning are replaced before you

plug in the printer.

Maintaining the Printer 6-3

Cleaning the Printer

Ready

Rotate

Toner

Error

Clear

CAUTION

Be sure to turn off the printer and unplug the power cord before
cleaning. However, be sure to turn on the printer when cleaning the
print head window.

Exterior

Control Panel Ventilation Grille

YMCK

Printer Exterior

Cleaning the Printer6-4

Interior

Cleaning the Media Feed Roller

1 Open the top cover.

" If there is paper in the

output tray, remove it,
and then fold up the out
put tray before opening
the top cover.

2 Grab the handle and lift it up

slightly to the back, and then
slowly pull the imaging cartridge
out vertically.

-

Cleaning the Printer 6-5

Note

Do not touch the PC drum on the imaging cartridge.

Position the removed imaging
cartridge horizontally as shows in
the illustration at the right.
Be sure to keep the imaging
cartridge horizontal and place it
where it will not become dirty.
Do not leave the imaging
cartridge removed for more than
15 minutes, and do not place the
removed imaging cartridge in a
location where it would be
exposed to direct light (such as
sunlight).

3 Clean the media feed rollers by

wiping them with a soft, dry
cloth.

BOTTOM

VIEW

Cleaning the Printer6-6

CAUTION

The area around the fuser unit is
extremely hot.
Touching anything other than the
indicated levers may result in
burns. If you get burned,
immediately cool the skin under
cold water, and then seek
professional medical attention.

Note

Decreased print quality may
result if the surface of the
transfer roller is touched.
Be careful not to touch the
surface of the transfer roller.

BOTTOM

VIEW

Cleaning the Printer 6-7

4 Slowly insert the imaging car-

tridge vertically, and then push it
slightly down toward you to fin
ish reinstalling the imaging car­tridge.

5 Carefully close the top cover.

-

Cleaning the Print Head Window

1 Use either operation described below to switch the printer to Print Head

Cleanup mode.

z Hold down the Rotate Toner key for 5 to 10 seconds.

z On the Panel tab of the Remote Panel Utility, click the P/H Clean Up

button.

" The printer enters Print Head Cleanup mode, and the magenta

toner indicator lights up.

" It is not possible to exit Print Head Cleanup mode before the oper-

ation is finished (even if the Clear key is pressed).
If the printer has incorrectly been switched to Print Head Cleanup
mode, perform steps 2 through 4, then steps 10 through 14 (skip­ping steps 5 through 9) to exit Print Head Cleanup mode.

Cleaning the Printer6-8

2 Open the front cover.

" Before opening the front

cover, open Tray 1 if it is
not already open.

3 The magenta toner cartridge has

been moved to the position from
where it can be replaced.
Pull down the handle on the
toner cartridge until the toner
cartridge is unlocked and moves
out slightly toward you.
Remove the toner cartridge.

" When the magenta toner

cartridge is removed, a
gap is created within the
printer so that the print
head window can easily
be cleaned.

Cleaning the Printer 6-9

Note

Do not touch the contact
indicated in the illustration.

4 Close the front cover.

" The toner cartridge rotate

within the printer.

5 After the toner cartridges have

finished rotating and all indica
tors on the control panel begin
blinking, open the top cover.

-

Cleaning the Printer6-10

6 Grab the handle and lift it up

slightly to the back, and then
slowly pull the imaging cartridge
out vertically.

Note

Do not touch the PC drum on the imaging cartridge.

Position the removed imaging
cartridge horizontally as shows in
the illustration at the right.
Be sure to keep the imaging
cartridge horizontal and place it
where it will not become dirty.
Do not leave the imaging
cartridge removed for more than
15 minutes, and do not place the
removed imaging cartridge in a
location where it would be
exposed to direct light (such as
sunlight).

Cleaning the Printer 6-11

7 Clean the print head window by

wiping it with a soft, dry cloth.

BOTTOM

VIEW

CAUTION

The area around the fuser unit is
extremely hot.
Touching anything other than the
indicated levers may result in
burns. If you get burned,
immediately cool the skin under
cold water, and then seek
professional medical attention.

Cleaning the Printer6-12

Note

Decreased print quality may
result if the surface of the
transfer roller is touched.
Be careful not to touch the
surface of the transfer roller.

8 Slowly insert the imaging car-

tridge vertically, and then push it
slightly down toward you to fin­ish reinstalling the imaging car­tridge.

BOTTOM

VIEW

Cleaning the Printer 6-13

9 Close the top cover.

10 Press the Clear key.

" The blinking of all indicators stop, and the magenta toner indicator

lights up.
The toner cartridges rotate within the printer.

11 After the toner cartridges have

finished rotating, open the front
cover.

Cleaning the Printer6-14

12 Align the shaft on each end of

the toner cartridge with its hold­ers, and then insert the car­tridge.

Note

Do not touch the contact
indicated in the illustration.

Cleaning the Printer 6-15

13 Press in the magenta toner car-

tridge until it locks into place.

14 Close the front cover.

Cleaning the Printer6-16

Troubleshooting

Introduction

This chapter provides information to aid you in resolving printer problems you
may encounter, or at least guide you to the proper sources for help.

Preventing Media Misfeeds page 7-3

Understanding the Media Path page 7-4

Indicator Messages page 7-5

Clearing Media Misfeeds page 7-10

Solving Problems with Media Misfeeds page 7-18

Solving Other Problems page 7-20

Solving Problems with Printing Quality page 7-22

Introduction7-2

Preventing Media Misfeeds

Make sure that...

Media matches the printer specifications.

Media is flat, especially on the leading edge.

The printer is on a hard, flat, level surface.

You store media in a dry location away from moisture and humidity.

You always adjust the media guides in Tray 1 after inserting the media (a

guide that is not properly adjusted can cause poor print quality, media mis­feeds, and printer damage).

You load the media printing-side up in the tray (many manufacturers place an
arrow on the end of the wrapper to indicate the printing side).

Avoid...

Media that is folded, wrinkled, or excessively curled.

Double feeding (remove the media and fan the sheets—they may be sticking
together).

Loading more than one type/size/weight of media in a tray at the same time.

Overfilling the trays.

Allowing the output tray to overfill (the output tray has a 100-sheet capacity—

misfeeding may occur if you allow media to accumulate more than 100
sheets at one time).

Preventing Media Misfeeds 7-3

Understanding the Media Path

Understanding the printer’s media path will help you locate media misfeeds.

1 Output tray

2 Imaging cartridge

3 Toner cartridge carousel

4 Tray 1

5 Fuser unit

1

2

3

4

5

Understanding the Media Path7-4

Indicator Messages

The indicators on the control panel provide information about your printer and
help you locate each problem.

Status Messages (Ready Indicator, Error Indicator)

Status messages indicate the current condition of the printer.
The printer status also can be checked on the Remote Panel Utility.
(Refer to “Working with the Remote Panel Utility” on page 3-2.)

Ready
indicator
(green)

Off Off Power off None

Slow blinking Off Energy save mode None

On Off Ready to print None

Blinking Off Processing data None

On On Initializing (power on) None

Error
indicator
(orange)

Condition Action

Printing

Canceling a print job

Warning Messages

These messages indicate that a warning condition has occurred on the
printer.

Ready
indicator
(green)

On Off Slow

On Off Blinking An unapproved toner

Error
indicator
(orange)

Ton er
indicator
(orange)

blinking

Condition Action

Toner near empty Prepare the new

toner cartridge.

Install a correct

cartridge is installed.

KONICA
MINOLTA toner
cartridge.

Indicator Messages 7-5

Ready
indicator
(green)

On Off Rapid

Blinking Off On Toner out

Error
indicator
(orange)

Ton er
indicator
(orange)

blinking

Condition Action

The installed toner
cartridge is of an
unapproved type.

" This message

appears when
the Toner Out
Stop in the
Remote Panel
Utility is set to
Off.

On Slow

blinking

Off Slow

blinking

* Imaging cartridge

near end

* Toner cartridge mem-

ory error

* Video interface error Turn off the

* Process caution Open and close

* Imaging cartridge end Replace the imag-

Install a KONI­CAMINOLTA toner
cartridge of the
appropriate type
(AM, EU, AP or
GC).

See page 5-3.

Replace the toner
cartridge.

" Printing can

continue,
however,
the printing
results are
not
guaranteed.

Prepare the new
imaging cartridge.

Re-install the
specified toner
cartridge.

printer. After a few
seconds, turn on
the printer.

the printer’s cov
ers.

If the error is not
corrected, turn off
the printer. After a
few seconds, turn
on the printer.

ing cartridge.

-

* Differs depending on the toner status.

Indicator Messages7-6

Error Messages

These messages indicate errors which you must correct before a print job
can continue or the printer status return to “Ready”.

Ready
indicator
(green)

Off Rapid

Error
indicator
(orange)

blinking

Ton er
indicator
(orange)

On Toner out

Condition Action

" This message

appears when
the Toner Out
Stop in the
Remote Panel
Utility is set to
On.

Off On On The toner cartridge is

not installed.

Toner empty Replace the toner

Slow
blinking

Slow blinking alter­nately

Slow
blinking

* Media empty Load media into

* Media size error

The size of paper
being printed on is
different from the size
of paper specified in
the printer driver.

Replace the toner
cartridge.

" If Toner

Out Stop in

the Remote
Panel Utility
is set to Off,
printing can
continue.
However,
the printing
results are
not
guaranteed.

Install the all toner
cartridges.

cartridge.

Tray 1.

Press the Clear
key to cancel the
error.

To print on paper
of the size speci
fied in the printer
driver, load paper
of the correct size
into Tray 1, and
then try perform
ing the print job
again.

-

-

Indicator Messages 7-7

Ready
indicator
(green)

Off Slow

Off Blinking * Front cover or top

Off Rapid

Off Rapid

Off On All blink-

Error
indicator
(orange)

blinking

blinking

blinking

Ton er
indicator
(orange)

* Memory full Press the Clear

* The imaging cartridge

* Media jam Clear the jam,

All blink­ing

ing

Condition Action

cover is open.

is not installed.

Process error Open and close

Imaging cartridge end Replace the imag-

key.

If the error is not
corrected, turn off
the printer. After a
few seconds, turn
on the printer.

Close the front
cover and top
cover.

Install the imaging
cartridge.

close the covers,
and then continue
with the print job.

the printer’s cov­ers.

If the error is not
corrected, turn off
the printer. After a
few seconds, turn
on the printer.

ing cartridge.

* Differs depending on the toner status.

Indicator Messages7-8

Service Message

This message indicates a more serious fault that can only be corrected by a
customer service engineer.

Ready
indicator
(green)

Rapid
blinking

Error
indicator
(orange)

Rapid
blinking

Ton er
indicator
(orange)

All blinking Fatal error Turn off the

Condition Action

printer. After a
few seconds,
turn on the
printer.

If the problem
persists, con­tact your ven­dor or
authorized ser­vice provider.

Indicator Messages 7-9

Clearing Media Misfeeds

To avoid damage, always remove misfed media gently, without tearing it. Any
pieces of media left in the printer, whether large or small, can obstruct the
media path and cause further misfeeds. Do not reload media that has misfed.

Note

The image is not fixed on the media before the fusing process. If you
touch the printed surface, the toner may stick to your hands, so be
careful not to touch the print face when removing the misfed media.
Make sure not to spill any toner inside the printer.

CAUTION

Unfused toner can mess your hands, clothes, or anything else it gets
on.
If you accidentally get toner on your clothes, lightly dust them off as
best as you can. If some toner remains on your clothes, use cool, not
hot water, to rinse the toner off. If toner gets on your skin, wash it off
with cool water and a mild soap.

CAUTION

If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor.

If, after clearing the media misfeed, the misfeed message in the control panel
persists, open and close the printer’s covers. This should clear the misfeed
message.

Clearing Media Misfeeds7-10

Clearing Procedures

1 Open the top cover.

" If there is paper in the

output tray, remove it,
and then fold up the out
put tray before opening
the top cover.

2 Grab the handle and lift it up

slightly to the back, and then
slowly pull the imaging cartridge
out vertically.

-

Clearing Media Misfeeds 7-11

Note

Do not touch the PC drum on the imaging cartridge.

Position the removed imaging
cartridge horizontally as shows in
the illustration at the right.
Be sure to keep the imaging
cartridge horizontal and place it
where it will not become dirty.
Do not leave the imaging
cartridge removed for more than
15 minutes, and do not place the
removed imaging cartridge in a
location where it would be
exposed to direct light (such as
sunlight).

Clearing Media Misfeeds7-12

3 Push the fuser separator levers

back as far as possible.

CAUTION

The area around the fuser unit is
extremely hot.
Touching anything other than the
indicated levers may result in
burns. If you get burned,
immediately cool the skin under
cold water, and then seek
professional medical attention.

M

Clearing Media Misfeeds 7-13

4 Remove any misfed media.

M

M

" Raise the fuser unit cover

and remove the media.

Clearing Media Misfeeds7-14

Note

Do not touch the paper exit
sensor on the fuser unit.

Note

Decreased print quality may
result if the surface of the
transfer roller is touched.
Be careful not to touch the
surface of the transfer roller.

M

BOTTOM

VIEW

Clearing Media Misfeeds 7-15

5 Return the fuser separator

levers to their original positions.

6 Slowly insert the imaging car-

tridge vertically, and then push it
slightly down toward you to fin
ish reinstalling the imaging car­tridge.

M

-

Clearing Media Misfeeds7-16

7 Carefully close the top cover.

Clearing Media Misfeeds 7-17