Document Title and Part Number
Konica FAX 9880/9980 User’s Reference Guide
Contact Information
Please address any comments on this publication to:
Disclaimer
Every effort has been made to ensure that the information in
this document is complete, accurate, and up-to-date. Konica
Business Technologies, Inc. assumes no responsibility for
the results of errors or omissions beyond its control. Konica
also cannot guarantee that changes in software and
equipment made by other manufacturers and referred to in
this document will not affect the applicability of the
information in it. Mention of software products manufactured
by other companies does not necessarily constitute
endorsement by Konica.
Copyright Information
Copyright 2002 by Konica Business Technologies, Inc.
All Rights Reserved
Second Edition: January, 2002
KONICA FAX 9880/99802
|
Konica Business Technologies, Inc.
Corporate Communications
500 Day Hill Road
Windsor, CT 06095
Trademark Information
All company and product names contained herein are or may
be trademarks or registered trademarks of their respective
companies, and are hereby acknowledged.
Emergency First Aid Information
Refer to the Material Safety Data information in the Warranty,
Regulatory, and Safety Information document.
Contents
Help and Helpful Hints ......................................11
Help Key.............................................................................. 12
Help List .............................................................................. 13
Function List ....................................................................... 13
Problem 3:
The display tells you to replace paper even though
there is paper in the paper tray...................................... 225
Problem 4:
Your documents jam. .................................................... 226
Problem 5:
Your machine won’t dial. ............................................. 226
Problem 6:
The display shows a communication error. .................. 227
Problem 7:
You sent a fax but the image the remote fax machine
received was very poor. ................................................ 228
Problem 8:
You keep getting reports you do not want. .................. 22 8
User’s Reference Guide9
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Problem 9:
You sent a fax but it was received completely blank. .. 228
Problem 10:
The image received on your machine was very poor ... 229
Problem 11:
You tried dialing using One-Touch, 2-or 3-digit Speed
Dial but nothing happened. .......................................... 22 9
Problem 12:
Your machine does not answer the phone or
Your received faxes sometimes look distorted. ............ 23 2
KONICA FAX 9880/998010
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Problem 19:
You are constantly receiving unsolicited
advertising on your machine. ....................................... 23 2
Problem 20:
Your machine does not immediately switch to TEL mode
when you make or receive a voice call......................... 232
Problem 21:
Your machine receives faxes, but doesn’t print them... 233
Problem 22:
Your machine doesn’t print the Message Confirmation
Report or the Message Confirmation Report doesn’t print
the way you want it to. ................................................. 233
Shipping Your Machine .................................................... 2 3 4
United States and Canada ............................................... 23 4
Latin America .................................................................. 234
Index .................................................................240
Help and Helpful Hints
Your fax machine has many features and capabilities that will
help you
•operate the machine
•save money
•save time
The Help button provides valuable information to help you
operate the machine.
This section summarizes the features and capabilities directly
connected to saving money and time.
Details for these features and capabilities are provided in
other sections of this document.
You may want to use some of our Helpful Hints when
working with your machine.
User’s Reference Guide11
|
Help Key
Where is the Help Key?
The Help key (1) is a control panel key.
Fig1_08a.eps
1
What Does Help Do?
When you press the Help key, a Help List and Function List
print.
The Help List is a guide for using key features of the
machine. It provides step-by-step instructions for using the
control panel to access or program various machine settings
and features.
The Function List is a printout of the menu structure. The
menu is set up in a multilevel structure of functions, options,
and settings. For more information, refer to “Selecting
Functions and Settings.”
KONICA FAX 9880/998012
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Help List
Function List
The Help List covers the items listed below.
1Program Speed Dial Numbers
2Program Groups
3Sending a Fax to Multiple Locations (Broadcast)
4Sending a Fax to a Single Location
5Copying
6Delayed Faxing
7Function Settings
8Report Printing
9Message Confirmation Report
The Function List is a report of the product’s menu
programming structure.
Use it as a reference while moving through the levels of the
menu.
It is NOT a report of the current menu settings.
The Configuration Report provides a list of the current menu
settings.
See “Reports, Configuration Report.”
User’s Reference Guide13
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Saving Money
Most phone services offer lower phone rates during off-peak
times and for local phone connections.
Your fax machine allows you to take advantage of lower
phone rates. Some savings depend on the options you have
purchased and the type of fax machines you communicate
with.
You can specify the time your outgoing faxes will be sent.
Delayed Transmission
This feature allows you to send documents at a specified time
and date.
You do not have to manually start the transmission.
For more information, refer to “Advanced Operations,
Delayed Fax Transmissions.”
Relay Faxing
This feature allows you to send documents to one distant fax
machine, which then forwards the documents to other fax
machines. This reduces the total number of long distance
calls.
Here is a typical relay fax situation.
The head office of a company sends a fax to the regional
head offices. The regional office forwards the fax to the local
branch offices.
For more information, refer to “Advanced Operations, Relay
Faxing.”
KONICA FAX 9880/998014
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Control Access to Your Machine
You can control access to your machine. The method you use
determines the amount of access control.
•A password (Department Code) must be entered or the
machine cannot be used.
The machine can only be used by people who have the
password (Department Code). Up to 99 passwords
(Department Codes) can be programmed.
How could you use this?
If different departments share the machine, each
department could have its own password (Department
Code).
For more information, see “Customizing Features and
Operations, Changing Operation Functions, Department
Code.”
Be sure to record all passwords (Department Codes) .
!
Keep the record in a safe place. If you forget a
password, you will need to contact an Authorized
Konica Service Representative for assistance.
•The machine can only receive or send transmissions to
specified locations.
The fax numbers you program as Speed Dials will be the
only numbers your machine communicates with.
For more information, see “Basic Faxing, Rejecting
Unsolicited Fax Messages.”
•You can monitor the use of the machine by having a copy
of every fax it sends or receives to a predetermined
number.
For more information, see “Advanced Operation, Backup
File TX.”
User’s Reference Guide15
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Saving Time
Help Button
Press the Help Button to print a Help List and Function Lists.
These are great references to use while working with your
machine.
See “Help and Helpful Hints.”
Speed Dial Numbers
Speed Dial Numbers (One T ouch, 2-Digit, 3-Digit) can be
programmed with frequently dialed numbers.
This greatly reduces the number of keystrokes and time
required when using these numbers.
For more information, refer to “Programming Speed Dial
Numbers.”
Dual Access
Y our machine can multi-task.
You can load and prepare a document for sending while the
machine is receiving or sending another fax.
You do not have to wait for one operation to finish before
beginning another.
For more information, refer to “Basic Faxing, Dual Access.”
www.konicabt.com
Konica’s website, www .konicabt.com, provides the most
current information available for the Konica FAX 9880/9980.
Y ou can find information at your convenience, at any time.
KONICA FAX 9880/998016
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Helpful Hints
Send a Fax and Save the Number
If you enter a number to send a fax, and want to save it as a
Speed Dial number, you can
1Enter the number.
2Place the document on the feeder.
3Press Speed Dial/Search.
The machine goes to the next available (not yet
programmed) Speed Dial number.
LOC # displays.
4Press Enter.
5You are prompted to enter the information for this Speed
Dial (Name, Alternate T elephone Number,
Communications Speed, and Echo Protection State).
6You may enter all of the requested information or press
Menu/Exit to return to sending your fax.
7Either wait or press Start.
Wait, and the transmission begins in a few seconds.Press Start and the transmission immediately begins.
Be sure to write the name for any Speed Dial numbers
!
you program on the One T ouch Sheet(s).
The One T ouch Sheet(s) provide space for Speed Dial
numbers 1 through xx
where xx =
40 (Model 9880)
or
80 (Model 9980)
For for higher Speed Dial numbers, program the
number(s) and print the T elephone Directory . For more
information, see “Reports, T elephone Directory.”
User’s Reference Guide17
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Quick Message Confirmation Report
Recording Addresses and Passwords
T o quickly print the Message Confirmation Report for the
most recent transmission performed by the machine, press
ENTER twice.
Be sure to record any addresses and passwords you
!
program. Keep the record in a safe place. If you forget
a password, you will need to contact an Authorized
Konica Service Representative for assistance.
Some of the features that use addresses and passwords are:
•Confidential Faxes
See “Advanced Operations, Confidential Faxes.”
•Relay Faxes
See “Advanced Operations, Relay Faxing.”
•Deparment Codes
See “Customizing Features and Operations, Changing
Operation Functions, Department Codes.”
KONICA FAX 9880/998018
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References
There are four very useful reference documents that you
should print and keep near your fax.
These documents are very helpful when programming your
machine.
1Help and Function Lists
Press Help and these lists print.
The Help List provides instructions for using the control
panel to access or program various machine settings and
functions.
The Function List is a printout of the menu structure. It
IS NOT a report of current menu settings.
See “Help and Helpful Hints.”
2Configuration Report
The Configuration Report is a list of the current
operational settings of your machine.
See “Reports, Configuration Report.”
3T elephone Directory
This report provides a complete listing of all of the
telephone numbers programmed into your machine’s
Speed Dial numbers.
See “Reports, T elephone Directory.”
4Group Directory
This report provides a complete listing of all of the
numbers programmed into a specific group. Each group
has an individual report.
See “Reports, Group Directory Report.”
User’s Reference Guide19
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Introduction
Thank you for purchasing this fax machine. This desktop,
plain-paper facsimile machine utilizes advanced lightemitting diode (LED) technology for quick and trouble-free
transmission/reception of data and images. In addition to the
many standard features, options can expand the machine’s
capabilities.
For information on the options, see “Options and
Accessories.”
KONICA FAX 9880/998020
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Konica Business Technologies
Web Site
The Konica W eb Site provides the most current information
available on your product.
An on-line version of this document is available for viewing
via Konica’s Web Site.
Y ou may reach the Konica W eb Site at: www .konicabt.com
Features
The machine includes the following features:
••
•Help Button
••
Pressing this button causes the unit to print a Help List
and the Function List.
••
•Control panel
••
Special programming keys, a 40-key plate for preprogrammed telephone numbers, and a 10-key pad for
standard dialing and programming.
••
•80-character display (4 rows of 20 characters)
••
Easy-to-read display for operation guidance, clock
display, function information, etc.
••
•Automatic Document Feeder (ADF)
••
Capacity of up to 50 sheets of recommended letter/A4
paper.
••
•Speed Dial
••
Speed Dial numbers are pre-programmed telephone
numbers. There are two types of speed dial numbers:
one-touch and 2- or 3-digit entry faxing
Konica F AX 9880
40 one-touch
100 numbers for 2- or 3-digit entry faxing.
Konica F AX 9980
80 one-touch
150 numbers for 2- or 3-digit entry faxing.
••
•Group Faxing
••
Create as many as 20 groups of telephone numbers and
send documents to multiple locations with a single
selection.
••
•Automatic alternate call
••
Dials a second (alternative) telephone number if the
number originally dialed is busy.
User’s Reference Guide21
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••
•Alphanumeric telephone directory
••
Search for programmed telephone numbers by name.
••
•72-hour battery backup
••
If power is lost, messages in memory will be saved for
72 hours.
••
•33.6K bps transmission rate
••
Fast, efficient communications.
••
•Large-capacity memory
••
Konica F AX 9880
2.5 MB
This provides storage capacity of up to 200 pages.
Konica F AX 9980
12.5 MB
This provides storage capacity of up to 1,000 pages.
••
•Half-tone
••
Documents with half-tone areas (shades of gray, usually
graphics) are processed with 64-scale gradation (64
levels of gray).
••
•Advanced transmission and reception functions
••
Includes delayed transmission, broadcasting (multilocation transmission), confidential message
transmission/reception, relay broadcasting, polling, etc.
••
•Automatic redial and page retransmission
••
Ensures document transmission when a telephone
number is busy or a problem occurs in the
communications process.
••
•Advanced memory transmission/reception features
••
A number of convenient features including automatic
reception into memory without printing—ideal for
reception of confidential communications.
••
•Dual Access
••
Allows two tasks to be conducted at once (e.g., scan and
prepare a document for transmission while another
document is being received).
••
•Automatic answering mode detection
••
Distinguishes between incoming fax and voice
communications. Allows the use of an answering
machine on the same telephone line.
KONICA FAX 9880/998022
|
••
•Closed network
••
Prevents the reception of unsolicited communications.
••
•Large Paper Capacity
••
250 sheet paper cassette (universal size: legal, letter, A4).
A 500 sheet optional second paper tray is available.
With the second tray installed, the total capacity of the
machine is 750 sheets.
••
•Fax forwarding
••
Document can be forwarded to a designated location
after being stored in memory (setting can also be used to
forward a document when the local machine is out of
toner or paper).
••
•No paper reception
••
Allows continued reception of documents when toner or
paper run out by storing data not yet printed in the builtin memory .
••
•Polling
••
Allows the transmission/reception of documents from
remote facsimile machines with polling capabilities.
••
•Copier function
••
Make up to 99 copies of a document at one time.
••
•Progress reports.
••
Tracking transmission status, and machine operations,
settings and maintenance requirements.
••
•Security Features
••
Enables you to control access to your machine and faxes.
•16 (total) Mailboxes
used for Confidential Faxing, Bulletin Polling, and
Relay Broadcasting Mailboxes.
•Confidential Reception
•Block Unsolicited (Junk) Fax Messages
User’s Reference Guide23
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Getting to Know Your Machine
2
Components
Refer to the illustrations for the location of the item(s).
1DisplayPanel
Displays status of machine and operation in progress.
2One-T ouch Keypad
Use for one-touch dialing of preprogrammed telephone
numbers and for entering alphabetic, numeric and
special characters for programming and ID entries.
3Numeric Keypad
Use to enter telephone numbers, program information,
and manual dialing.
Fig_01.eps
KONICA FAX 9880/998024
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1
3
4Manual Paper Feeder Tray
Fold out for manual paper feed (bypass paper tray).
Use this to feed different types of paper directly into the
machine.
5Copy Stacker Release Buttons
Press these two buttons (one on each side), to gain entry
to the toner/image drum area.
6Power Switch
Press I to turn on and O to turn off.
7Control Panel (Programming) Keys
These are the main keys used for programming machine
settings and operations and navigating through the
function menu.
8Document Stacker
Holds original documents after being faxed or copied.
9Document Guides
Adjust guides to the width of documents being faxed or
copied.
Fig_01.eps
9
8
7
4
6
5
User’s Reference Guide25
|
10 Document Tray
Holds documents being faxed or copied.
11 Document Tray Extension
Pullout extension supports long pages.
12 Copy Stacker
Holds document copies after copying process.
13 Copy Stacker Extension
Pullout extension for supporting long documents.
14 Paper T ray
Holds 250 sheets of paper (universal type: legal, letter,
A4)
15 Paper Indicator
Shows level of paper remaining in paper tray.
16 Copy Output Lever
Up position: copies exit the machine face down.
Down position: copies exit the machine face up.
Use this lever when copying or when using the optional
printing capability.
Features vary according to the model of your machine.
!
Fig_01.eps
10
11
12
16
13
15
14
KONICA FAX 9880/998026
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17 AC Power Cord Socket
Plug the AC power cord (supplied with the unit) into this
socket.
18 Line Jack
Jack for connection to main outside telephone line.
19 Back Cover
Remove this cover to expose the expansion (installation)
slots for certain options.
Options vary according to the the model of your
!
machine. See “Options and Accessories.”
20 IEEE-1284 Parallel Port
The parallel port provides multifunction capability (if
your machine is so equipped).
Options and features vary according to the model of
!
your machine. See “Options and Accessories.”
21 and 22
TEL Jack 1 (21) and TEL Jack 2 (22)
Jacks for connecting optional telephone handset,
external telephone, or answering machine.
5759_04.tif and 5759_03.tif
18
21
22
17
1920
User’s Reference Guide27
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23 LED Printhead
This black bar is the transfer mechanism that writes
received/copied information to the image drum.
Clean the LED when you change the toner cartridge.
See “Maintenance.”
24 Image Drum Unit
The image drum contains a green photosensitive drum
which receives information from the LED print head and
transfers it to the printing paper.
Install a new image drum unit* when Replace Drum
appears on the display panel.
* Only install image drum units specified by Konica for
use in this machine!
See “Maintenance.”
25 Toner Cartridge
This black cylinder, installed inside the image drum unit,
contains the black powder used as the machine’s ink for
printing data.
Install a new toner cartridge* when Replace Toner
Cartridge appears on the display panel.
* Only install toner cartridges specified by Konica for
use in this machine!
See “Maintenance.”
Fig4_07.eps
KONICA FAX 9880/998028
|
23
24
25
Control Panel Keys and Indicators
Fig1_08.eps
1Display Panel
Refer to this display for instructions and information
while the machine is performing operations, or when
entering information or changing settings.
2Shift Up
Use this key to:
-Move to the previously selected option in the same
-Move to the upper row from the lower row when
3Shift Left 3 Key
Use this key to:
-Return to the previous operational layers in the
-Move the cursor to the left during normal operation
4Shift Down6 Key:
Use this key to:
-Move to the next option in the same operational layer
-Move to the lower row from the upper row when data
5Key
operational layer when programming the machine.
data (such as telephone numbers) is listed in two
rows.
programming of the machine.
when programming the machine.
is listed in two rows.
5Shift Right 4 Key:
Use this key to:
-Move to the next operational layer in the
programming of the machine.
-Determine/register a menu option or setting.
-Move the cursor to the right during normal
operation.
6Alarm Indicator
This indicator light flashes and an alarm sounds as an
alert for problems that occur. To turn off the alarm
indicator, press the Stop key and correct the problem.
7Enter Key
Use this key to:
-Determine/register a menu option or setting.
-Determine the location of a broadcast operation.
-Display the results of a transmission or printout a
Message Confirmation Report when the machine is in
the standby mode with no document set in the
document tray.
KONICA FAX 9880/998030
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