Konica Minolta 9830 User Manual

FAX

User’s Manual

9830

Maintenance 78 Replacing Toner Cartridge 78 Replacing Image Drum 82

Resetting the Drum Counter 84 Cleaning the Scanner Path 84 Obtaining Consumables & Replacement Parts 84

Consumables 84

Options 84

Problem Solving 85 Clearing a Document Jam 85 Clearing a Printer Paper Jam 85 Printing a Cleaning Page 87 Display Panel Messages 87

Error Messages 87 Reading the Print Counters 91 Problem Checklist 91 Shipping your Machine 95

Service and Support 96 Your Sales and Service Dealer 96 Customer Support Professionals 96

Customer Information System 97

Konica on the Internet 97 Index 98

able of Contents

viii | T

Installation

Overview

To install your new Konica FAX 9830, follow the steps in this section.

• Safety

• Installation Hints

• Operation and Maintenance

• Toner and Image Drum Handling

• Emergency First Aid

• Getting Started

• Setting Up Your Fax Machine

• Loading Paper

Safety

Installation Hints

• Install your fax machine in a dust-free location away from

direct sunlight

• Do not plug your fax machine into a power source shared

by equipment that produces electrical noise (i.e., air conditioners, etc)

• Leave electronic adjustments to authorized service

personnel

• The LINE terminal connects your fax machine to a

standard telephone line. To avoid damage to your telephone system or to the fax machine, do not plug your fax machine into anything other than a standard RJ-11C jack.

• Your fax machine is intended to be grounded electrically

and is equipped with a three-wire grounded power cord. For your safety, do not attempt to defeat your power cord’s grounding plug.

• The electrical outlet and phone jack should be installed

near the equipment and should be easily accessible.

• The two TEL terminals on the back of the fax machine are

only suitable for 2 wire devices. Not all standard telephones will respond to incoming calls when connected to an extension jack.

• This equipment may not necessarily provide for the

effective hand-over of a call from a telephone connected to the same line.

• The operation of this equipment on the same line as

telephone or other equipment with audible warning devices, such as call waiting, or automatic ring detectors may cause false tripping of the ring detector.

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Operation and Maintenance

• Use a dry cloth to clean the control panel and the main

body of the unit.

• Aside from the instructions specifically mentioned in this

handbook, your fax machine is not user serviceable. Do not attempt to service the machine or lubricate moving parts by yourself.

• Pull out the AC plug before t rying to remove any objects

that may have fallen into the machine.

• Immediately disconnect the fax machine if it becomes

physically damaged and arrange for its repair or disposal.

• When relocating your fax machine, always disconnect the

telephone line before disconnecting the power cord, then reconnect the power cord first.

• This fax machine is not intended to be used in parallel

with any other telephone devices.

• Always hold the image drum by the ends—never by the

middle. Never touch the green drum inside the image drum unit.

• Exercise care when removing the toner cartridge. Do not

let it touch your clothing or porous materials. The toner powder causes permanent stains.

• Small amounts of toner spilled on skin or clothing can be

readily removed with soap and cold water. Using heated water will make removing the stain much more difficult.

Emergency First Aid

 EYE: Flush eyes with plenty or water. If symptoms

occur, get medical attention

T oner Cartridge and Image Drum Handling

• Leave unused toner cartridges and image drums in their

packages until needed. When replacing a toner cartridge or image drum, re-use the packaging to dispose of the old toner cartridge or image drum.

• Do not expose these components to light for more than

five minutes. Never expose the green drum (inside the image drum unit) to direct sunlight.

• SKIN: W ash with water and mild soap

• INGESTION: W ash out mouth with water. Drink one or

two glasses of water. If symptoms occur , get medical attention.

• INHALATION: Remo ve victim to fresh air . If

symptoms occur, get medical attention.

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6 Document Stacker

Getting Started

Where to Install Your Fax Machine

Place your fax machine in a dust-free location away from direct sunlight.

• Allow several inches on each side of the fax machine to

ensure adequate ventilation.

• Make sure that both power and telephone outlets are

available nearby.

• Choose a location where the relative humidity is between

20% and 80%, and where the temperature is between 50°F (10°C) and 92°F (32°C).

Unpacking

Remove contents from the carton. Be sure that all the items listed below are included.

1 Konica FAX 9830 Machine 2 Toner cartridge 3 Image drum (inside machine) 4 Power cord 5 Telephone line cord

7 Documentation

User’s Manual Quick Reference Warranty, Regulatory, Specification Inform ation

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If any items are missing, contact Konica immediately.

Keep your packing materials and carton in case you need to ship or transport the unit.

Setting Up Your Fax Machine

1 Lift up on the document tray and swing it up and out of

the way.

2 Press the release buttons located on both sides of the copy

stacker. Lift up the stacker.

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3 Move aside the protective sheet and grasp the image drum

cartridge, then lift it out.

Caution: Do not touch the green drum surface!

4 Grasp the protective sheet and pull it out.

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5 Put the image drum cartridge back into place.

6 Press down at each end of the image drum cartridge to

make sure it is installed correctly.

Installing the Toner Cartridge

1 Lift out the toner well cover and discard.

Warning: Be careful when handling the toner cartridge.

Do not let toner spill onto your clothing or other porous materials. If you experience any problems with toner, see the Safety guides at the beginning of this section.

Important: This machine will only operate using toner

cartridges specified by Konica for this facsimile machine. The use of any other toner will result in the

display of an operation error and in machine malfunction.

2 Unwrap the toner cartridge and gently shake it to

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distribute the toner. Then carefully peel the tape from the bottom of the toner cartridge.

3 Holding the toner cartridge with the bottom down, insert

the left side into the toner well, placing it under the tab (a).

4 Lower the right side down into the toner well.

5 Push the lock lever forward until it stops.

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6 Close the copy stacker and document tray.

Attaching the Document Stacker

Attach the document exit stacker on the back of the machine using the latching mechanism provided.

Connecting to the Telephone Line

1 Insert one end of the telephone cord into the LINE jack in

the back of the machine.

2 Insert the other end into your wall telephone jack.

Installing the External Optional Handset

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If you purchased an external handset option with your fax machine, follow these instructions to install it.

1 Plug in one end of the handset cord into the handset and

the other end into the jack on the front of the cradle. Place the handset in the cradle.

2 Insert the supplied telephone cord into the jack located on

the back of the cradle.

3 Insert the end of the cord into the TEL jack on the back of

the fax machine.

The two TEL jacks are provided to allow you to connect

both an external handset and an answering machine.

Connecting an External Telephone or Answering Machine

Important: Any external telephone or answering

machine connected to Your fax machine must be FCC (US) or CSA (Canada) approved.

1 Insert one end of the telephone cord into the TEL jack on

the back of the fax machine.

2 Insert the other end into the jack in your external device.

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T o connect both an answering machine and a telephone: 1 Connect your answering machine to your fax machine. 2 Plug your external telephone’s cord into the telephone

jack on your answering machine.

You must have the T AD mode feature turned on for an

answering machine to work with your fax machine. See “Setting the Answering Mode.”

Connecting Power

1 Plug the power cord into the back of the unit.

2 Plug the other end into a grounded AC owner outlet.

Loading Paper

Your fax unit can hold up to 250 sheets of standard-weight (20 lb.) p aper in letter, legal, and A 4 s izes. For best results, use paper specially made for laser printers or photocopiers.

If you are receiving a document created on legal-size

paper, the document will be reduced to fit on letter size paper. The vertical length of the received page image is automatically reduced to fit on the paper loaded, down to 75% of the original length. Your fax machine is set at the factory to use letter size

paper. To use a different paper size, change the 1’ST PAPER SIZE user function setting to matc h your new paper size. See “Customizing Features and Operations.”

1 Pull out the paper tray.

3 Turn on the power switch.

2 Adjust the paper guides (a) to the width of your paper. Set

the left guide all the way to the left. Set the right guide to the marker for the size you’re using.

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Selecting Functions

Navigating the Function Menu

and Settings

Overview

The navigating keys (a) and LCD display (b) on the control panel simplify setting your machine’s functions.

The machine functions are organized in a menu structure. As you navigate through the menu using the navigation keys, functions are displayed in the LCD window. If a document is loaded, menu functions for sending documents are displayed first. If no document is loaded, other menu functions are displayed.

The menu is set up in a multi-level structure of functions, options, and settings. A function can include a number of options and settings.

For example, Polling TX/RX includes 2 options—Polling TX and Polling RX. Each of these options includes a number of possible settings.

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Primary Menu Functions

Delayed TX Delayed Batch TX Priority TX Confidential TX Relay Initiate TX Rolling TX.RX

Using the Help Key

To see how the menu is organized, press HELP. Your machine will print out a Function List with instructions for accessing menu items. This can be helpful when you are setting your machine’s features.

Print From Memory Report Print Location Program Setup Counter Printer Cleaning

Setting Features

There are two ways to navigate through the functions: 1 The step access method moves through the function menu

step by step. It lets you see your choices at each level.

2 If you know exactly what settings you want to change, the

speed access method takes you directly to most points on the menu. Speed access numbers are only assigned to Set Up menu functions.

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