FAX 9830
User’s Manual
Maintenance |
78 |
Replacing Toner Cartridge |
78 |
Replacing Image Drum |
82 |
Resetting the Drum Counter |
84 |
Cleaning the Scanner Path |
84 |
Obtaining Consumables & Replacement Parts |
84 |
Consumables |
84 |
Options |
84 |
Problem Solving |
85 |
Clearing a Document Jam |
85 |
Clearing a Printer Paper Jam |
85 |
Printing a Cleaning Page |
87 |
Display Panel Messages |
87 |
Error Messages |
87 |
Reading the Print Counters |
91 |
Problem Checklist |
91 |
Shipping your Machine |
95 |
Service and Support |
96 |
Your Sales and Service Dealer |
96 |
Customer Support Professionals |
96 |
Customer Information System |
97 |
Konica on the Internet |
97 |
Index |
98 |
viii | Table of Contents
Installation
To install your new Konica FAX 9830, follow the steps in this section.
∙Safety
∙Installation Hints
∙Operation and Maintenance
∙Toner and Image Drum Handling
∙Emergency First Aid
∙Getting Started
∙Setting Up Your Fax Machine
∙Loading Paper
Safety
Installation Hints
∙Install your fax machine in a dust-free location away from direct sunlight
∙Do not plug your fax machine into a power source shared by equipment that produces electrical noise (i.e., air conditioners, etc)
∙Leave electronic adjustments to authorized service personnel
∙The LINE terminal connects your fax machine to a standard telephone line. To avoid damage to your telephone system or to the fax machine, do not plug your fax machine into anything other than a standard RJ-11C jack.
∙Your fax machine is intended to be grounded electrically and is equipped with a three-wire grounded power cord. For your safety, do not attempt to defeat your power cord’s grounding plug.
∙The electrical outlet and phone jack should be installed near the equipment and should be easily accessible.
∙The two TEL terminals on the back of the fax machine are only suitable for 2 wire devices. Not all standard telephones will respond to incoming calls when connected to an extension jack.
∙This equipment may not necessarily provide for the effective hand-over of a call from a telephone connected to the same line.
∙The operation of this equipment on the same line as telephone or other equipment with audible warning devices, such as call waiting, or automatic ring detectors may cause false tripping of the ring detector.
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Operation and Maintenance
∙Use a dry cloth to clean the control panel and the main body of the unit.
∙Aside from the instructions specifically mentioned in this handbook, your fax machine is not user serviceable. Do not attempt to service the machine or lubricate moving parts by yourself.
∙Pull out the AC plug before trying to remove any objects that may have fallen into the machine.
∙Immediately disconnect the fax machine if it becomes physically damaged and arrange for its repair or disposal.
∙When relocating your fax machine, always disconnect the telephone line before disconnecting the power cord, then reconnect the power cord first.
∙This fax machine is not intended to be used in parallel with any other telephone devices.
Toner Cartridge and Image Drum Handling
∙Leave unused toner cartridges and image drums in their packages until needed. When replacing a toner cartridge or image drum, re-use the packaging to dispose of the old toner cartridge or image drum.
∙Do not expose these components to light for more than five minutes. Never expose the green drum (inside the image drum unit) to direct sunlight.
∙Always hold the image drum by the ends—never by the middle. Never touch the green drum inside the image drum unit.
∙Exercise care when removing the toner cartridge. Do not let it touch your clothing or porous materials. The toner powder causes permanent stains.
∙Small amounts of toner spilled on skin or clothing can be readily removed with soap and cold water. Using heated water will make removing the stain much more difficult.
Emergency First Aid
Emergency First Aid
•EYE: Flush eyes with plenty or water. If symptoms occur, get medical attention
•SKIN: Wash with water and mild soap
•INGESTION: Wash out mouth with water. Drink one or two glasses of water. If symptoms occur, get medical attention.
•INHALATION: Remove victim to fresh air. If symptoms occur, get medical attention.
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6 Document Stacker
Getting Started
Where to Install Your Fax Machine
Place your fax machine in a dust-free location away from direct sunlight.
∙Allow several inches on each side of the fax machine to ensure adequate ventilation.
∙Make sure that both power and telephone outlets are available nearby.
∙Choose a location where the relative humidity is between 20% and 80%, and where the temperature is between 50°F (10°C) and 92°F (32°C).
Unpacking
Remove contents from the carton. Be sure that all the items listed below are included.
1Konica FAX 9830 Machine
2Toner cartridge
3Image drum (inside machine)
4Power cord
5Telephone line cord
7 Documentation
User’s Manual
Quick Reference
Warranty, Regulatory, Specification Information
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! If any items are missing, contact Konica immediately.
Keep your packing materials and carton in case you need to ship or transport the unit.
Setting Up Your Fax Machine
1Lift up on the document tray and swing it up and out of the way.
2Press the release buttons located on both sides of the copy stacker. Lift up the stacker.
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3 Move aside the protective sheet and grasp the image drum cartridge, then lift it out.
! Caution: Do not touch the green drum surface!
5 Put the image drum cartridge back into place.
6 Press down at each end of the image drum cartridge to make sure it is installed correctly.
4 Grasp the protective sheet and pull it out.
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! Warning: Be careful when handling the toner cartridge.
Do not let toner spill onto your clothing or other porous materials. If you experience any problems with toner, see the Safety guides at the beginning of this section.
! Important: This machine will only operate using toner cartridges specified by Konica for this facsimile machine. The use of any other toner will result in the
a display of an operation error and in machine
malfunction.
Installing the Toner Cartridge
1 Lift out the toner well cover and discard.
2 Unwrap the toner cartridge and gently shake it to
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distribute the toner. Then carefully peel the tape from the bottom of the toner cartridge.
3Holding the toner cartridge with the bottom down, insert the left side into the toner well, placing it under the tab (a).
4 Lower the right side down into the toner well.
5 Push the lock lever forward until it stops.
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6 Close the copy stacker and document tray.
Attaching the Document Stacker
Attach the document exit stacker on the back of the machine using the latching mechanism provided.
Connecting to the Telephone Line
1Insert one end of the telephone cord into the LINE jack in the back of the machine.
2 Insert the other end into your wall telephone jack.
Installing the External Optional Handset
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If you purchased an external handset option with your fax machine, follow these instructions to install it.
1Plug in one end of the handset cord into the handset and the other end into the jack on the front of the cradle. Place the handset in the cradle.
2Insert the supplied telephone cord into the jack located on the back of the cradle.
3Insert the end of the cord into the TEL jack on the back of the fax machine.
Connecting an External Telephone or Answering Machine
! |
Important: Any external telephone or answering |
machine connected to Your fax machine must be FCC |
|
|
(US) or CSA (Canada) approved. |
1Insert one end of the telephone cord into the TEL jack on the back of the fax machine.
2Insert the other end into the jack in your external device.
!The two TEL jacks are provided to allow you to connect both an external handset and an answering machine.
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To connect both an answering machine and a telephone:
1Connect your answering machine to your fax machine.
2Plug your external telephone’s cord into the telephone jack on your answering machine.
!You must have the TAD mode feature turned on for an answering machine to work with your fax machine. See
“Setting the Answering Mode.”
Connecting Power
1 Plug the power cord into the back of the unit.
2Plug the other end into a grounded AC owner outlet.
3Turn on the power switch.
Loading Paper
Your fax unit can hold up to 250 sheets of standard-weight (20 lb.) paper in letter, legal, and A4 sizes. For best results, use paper specially made for laser printers or photocopiers.
! If you are receiving a document created on legal-size paper, the document will be reduced to fit on letter size paper. The vertical length of the received page image is
automatically reduced to fit on the paper loaded, down b
to 75% of the original length.
!Your fax machine is set at the factory toause letter size paper. To use a different paper size, change the 1’ST
PAPER SIZE user function setting to match your new
paper size. See “Customizing Features and Operations.” a
1 Pull out the paper tray.
2Adjust the paper guides (a) to the width of your paper. Set the left guide all the way to the left. Set the right guide to
the marker for the size you’re using. |
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Selecting Functions
and Settings
The navigating keys (a) and LCD display (b) on the control panel simplify setting your machine’s functions.
The machine functions are organized in a menu structure. As you navigate through the menu using the navigation keys, functions are displayed in the LCD window. If a document is loaded, menu functions for sending documents are displayed first. If no document is loaded, other menu functions are displayed.
b
a
Navigating the Function Menu
The menu is set up in a multi-level structure of functions, options, and settings. A function can include a number of options and settings.
For example, Polling TX/RX includes 2 options—Polling TX and Polling RX. Each of these options includes a number of possible settings.
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Primary Menu Functions
Delayed TX
Delayed Batch TX
Priority TX
Confidential TX
Relay Initiate TX
Rolling TX.RX
Print From Memory
Report Print
Location Program
Setup
Counter
Printer Cleaning
Using the Help Key
To see how the menu is organized, press HELP. Your machine will print out a Function List with instructions for accessing menu items. This can be helpful when you are setting your machine’s features.
Setting Features
There are two ways to navigate through the functions:
1The step access method moves through the function menu step by step. It lets you see your choices at each level.
2If you know exactly what settings you want to change, the speed access method takes you directly to most points on the menu. Speed access numbers are only assigned to Set Up menu functions.
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