Konica Minolta 9820 User Manual
FA
X
9820
User
’
s
Guide
Konica FAX 9820 User’s Manual
© 1998 Konica Business Technologies, Inc. All rights reserved.
DISCLAIMER
Konica Business Technologies, Inc. has made every effort to
ensure that the information in this manual is complete and accurate.
However, constant efforts are also being made to improve and
update the product. Therefore, Konica Business Technologies, Inc.
shall not be liable for errors in this manual or for any consequential
damages resulting from use of this manual. The information
contained herein is subject to change without notice.
CORRESPONDENCE
Konica welcomes your comments regarding the content of this
manual. Mail all correspondence regarding documentation to the
following address:
Konica Business Technologies, Inc.
Digital Systems Solutions Group & New Product Develoment
500 Day Hill Road
Windsor, CT 06095
Visit our web site: http://www.konicabt.com
Manual Part No. OP-01-9820
MMM
WARNING: Risk of electric shock.
Aside from replacing the toner and image
drum cartridge, do not disassemble or
attempt to service this unit yourself.
Refer to a qualified technician for service.
As an Energy Star partner, Konica Business
Technologies, Inc. has determined that this product
meets the Energy Star guidelines for energy efficiency.
Federal Communications Commission
Requirements for End Users
This device has been granted a registration number by the
Federal Communications Commission, under Part 68 rules and
regulations for direct connection to the telephone lines. In order
to comply with these FCC rules, the following instructions must
be carefully read and applicable portions followed completely.
1. This equipment complies with Part 68 of FCC rules. On the
bottom of the equipment is a label that contains, among
other information, the FCC registration number and ringer
equivalence number (REN) for this equipment. If requested,
this information must be provided to the telephone company.
2. The following USOC jacks may be used with this equipment: RJ11C.
3. The REN is used to determine the quantity of devices that
may be connected to the telephone line. Excessive REN’s
on the telephone line may result in the devices not ringing
in response to an emergency call. In most, but not all areas,
the sum of the REN’s should not exceed five (5.0). To be
certain of the number of devices that may be connected to
the line, as determined by the total REN’s, contact the
telephone company to determine the maximum REN for
your calling area.
4. If the equipment causes harm to the telephone network, the
telephone company will notify you in advance. But if
advance notice isn’t practical, the telephone company will
notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you
believe it is necessary.
5. The telephone company may make changes in its facilities,
equipment, operations, or procedures that could affect the
operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to
make the necessary modifications to maintain uninterrupted
service.
6. If trouble is experienced with this equipment, please contact
the following for repair and/or warranty information:
Konica Business Technologies, Inc.
Digital Systems Solutions Group & New Product
Development
500 Day Hill Road
Windsor, CT 06095
or
Phone the Konica National Support Center at
1-800-825-5664
If the trouble is causing harm to the telephone network, the
telephone company may request that you remove the
equipment from the network until the problem is resolved.
7. This equipment contains no user serviceable parts. Please
contact your local dealer or qualified service agent.
8. This equipment cannot be used on public coin service
provided by the telephone company. Connection to Party
Line Service is subject to state tariffs. Contact your state
Public Utility Commission, Public Service Commission, or
Corporate Commission for information.
9. This equipment is hearing-aid compatible.
FCC Telephone Consumer Protection Act
The Federal Communications Commission Telephone
Consumer Protection Act of 1991 makes it unlawful for any
person to use a computer or other electronic device to send
any message via a telephone fax machine unless such
message clearly contains in a margin at the top or bottom
of each transmitted page or on the first page of the
transmission, the date and time it is sent and an
identification of the business or other entity, or other
individual sending the message, and the telephone number
of the sending machine or such business, other entity, or
individual.
To comply with this law, you must enter the following
information in your fax unit:
n Date and time: see page 21 for instructions on doing this.
n Name and telephone number which identify the source of
your fax transmission: see page 23 for instructions on
doing this.
Industry Canada Requirements for End Users
The Industry Canada label identifies certified equipment.
This certification means that the equipment meets certain
telecommunications network protective, operational and
safety requirements. The Department does not guarantee
the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it
is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be
installed using an acceptable method of connection. In
some cases, the company’s inside wiring associated with a
single line individual service may be extended by means of
a certified connector assembly (telephone extension cord).
The customer should be aware that compliance with the
above conditions may not prevent degradation of service in
some situations.
Repairs to certified equipment should be made by an
authorized Canadian maintenance facility designated by the
supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to
disconnect the equipment.
Users should ensure for their own protection that the
electrical ground connections of the power utility, telephone
lines and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly
important in rural areas.
n Users should not attempt to make such connections
themselves, but should contact the appropriate electric
inspection authority, or electrician, as appropriate.
The Load Number assigned to each terminal device
denotes the percentage of the total load to be connected to
a telephone loop which is used by the device, to prevent
overloading. The termination of a loop may consist of any
combination of devices subject only to the requirement that
the total of the Load Numbers of all the devices does not
exceed 100.
L’etiquette du Industrie Canada identifie le materiel
homologue. Cette etiquette certifie que le materiel est
conforme a certaines normes de protection, d’exploitation
et de securite des reseaux de telecommunications. Le
Ministere n’assure toutfois pas que le materiel fonctionnera
a la satisfaction de l’utilisateur.
Avant d’installer ce materiel, l’utilisateur doit s’assurer qu’ll
est permis de le raccorder aux installations de l’entreprise
locale de telecommunication. Le materiel doit egalement
etre installe en suivant une method acceptee de
raccordement. Dans certains cas, les fils interieurs de
l’entreprise utilises pour un service individuel a ligne unique
peuvent etre prolonges au moyen d’un dispositif homologue
de raccordement (cordon prologateur telephonique interne).
L’abonne ne doit pas oublier qu’il est possible que la
conformite aux conditions enoncees ci-dessus n’empechent
pas la degradation du service dans certaines situations.
Actuellement, les entreprises de telecommunication ne
permettent pas que l’on raccorde leur materiel a des jacks
d’abonne, sauf dans les cas precis prevus par les tarrifs
particuliers de ces entreprises.
Les reparations de materiel homologue doivent etre
effectuees par un centre d’entretien canadien autorise
designe par le fournisseur. La compagnie de telecommunications peut demander a l’utilisateur de debrancher un
appareil a la suite de reparations ou de modifications
effectuses par l’utilisateur ou a cause de mauvais
fonctionnement.
Pour sa propre protection, l’utilisateur doit s’assurer que
tous les fils de mise a la terre de la source d’energie
electrique, des lignes telephoniques et des canalisations
d’eau metalliques, s’il y en a, sont raccordes ensemble.
Cette precaution est particulierement importante dans les
regions rurales.
n Avertissement: L’utilisateur ne doit pas tenter de faire ces
raccordements lui-meme; il doit avoir recoursa un service
d’inspection des installations electriques, ou a electricien,
selon le cas.
L’indice de charge (IC) assigne a chaque dispositif terminal
indique, pour eviter toute surcharge, le pourcentage de la
charge totale qui peut etre raccordee a un circuit
telephonique boucle utilise par ce dispositif. La terminaison
du circuit boucle peut etre constituee de n’import quelle
combinaison de dispositifs, pourvu que la somme des indices
de charge de l’ensemble des dispositifs ne depasse pas
100.
Federal Communications Commission
Radio Frequency Interference Statement
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of
the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more
of the following measures:
n Reorient or relocate the receiving antenna.
n Increase the separation between the equipment and the
receiver.
n Plug the unit into an outlet on a circuit different from that to
which the receiver is connected.
n Consult the dealer or an experienced radio television
technician for help.
A properly shielded interface cable must be used in order to
ensure compliance of this equipment with FCC regulations.
Changes or modifications not expressly approved by
Konica Business Technologies, Inc. may void your authority
to operate this device.
Industry Canada Radio Interference Statement
This Konica Business Technologies, Inc. apparatus
complies with Class B limits for radio interference as
specified in the Industry Canada Radio Interference
Regulations.
Industrie Canada Déclarations concernant
les interférences radio
Cet appareil Konica Business Technologies, Inc. est
conforme aux critères établis par la Classe B en ce qui
concerne les interférences radio, tel que spécifié par le
Industrie Canada dans les Règlements relatifs aux
interférences Radio.
Operation and Maintenance
• Install your Konica FAX 9820 in dust-
free location away from direct sunlight.
• Do not plug your machine into a power
source shared by equipment which
produces electrical noise (i.e. air
conditioners, etc.)
• Leave electronic adjustments to
authorized service personnel.
• The LINE terminal connect your fax
machine to a standard telephone line.
To avoid damage to your telephone
system or to the unit, do not plus yur fax
machine into anything other than a
standard RJ-11C jack.
• Your machine is intended to be
grounded electrically and is equipped
with a three-wire grounded power cord.
For your safety, do not attempt to defeat
your power cord’s grounding plug.
• The power outlet should be located near
the equipment and should be easily
accessible.
• The TEL port on the back of the unit is
only suitable for 2-wire devices. Not all
standard telephones will respond to
incoming ringing when connected to an
extension socket.
• This equipment may not necessarily
provide for the effective hand-over of a
call from a telephone connected to the
same line.
• Use a dry cloth to clean the control
panel and the main body of the unit.
• Aside from replacing the toner and
image drum cartridge, do not
disassemble or attempt to service
this unit yourself. Refer to a qualified
service representative.
• Pull out the AC plug before trying to
remove any objects that may have fallen
into the machine.
• If the unit becomes physically damaged,
disconnect the power cord immediately
and arrange for its repair or disposal.
• When relocating you Konica FAX 9820,
always disconnect the telephone line
before disconnecting the power cord,
then reconnect the power cord first.
• This unit is not intended to be used in
parallel with any other telephone
devices.
Toner Cartridge and Image Drum Unit
Handling
Emergency First Aid
• Leave unused toner cartridges and
image drum units in their packages until
needed. When replacing a toner
cartridge or image unit, re-use the
packaging to dispose of the old toner
cartridge or image drum unit.
• Do not expose these components to
light for more than five minutes. Never
expose the green drum (inside the
image drum) to direct sunlight.
• Always hold the image drum unit by the
ends—never by the middle. Never touch
the surface of the green drum inside the
image drum unit.
• Exercise care when removing the toner
cartridge. Do not let it touch your
clothing or porous materials. The
powder causes permanent stains.
• Small amounts of toner spilled on skin
or clothing can be readily removed with
soap and cold water. Using hot water
will make removing the stain much more
difficult.
• EYE: Flush eyes with plenty of water. If
symptoms occur, get medical attention.
• SKIN: Wash with water and mild soap.
• INGESTION: Wash out mouth with
water. Drink one or two glasses of
water. If symptoms occur, get medical
attention.
• INHALATION: Remove victim to fresh
air. If symptoms occur, get medical
attention.
Contents
Introduction
Features 1
Konica FAX 9820 Features 2
Product Options 2
Component Identification
What You Should Receive 4
Components 5
Control Panel 7
Control Panel Keys and Indicators 8
The One Touch Pad 11
Using the One Touch Keys for
Dialing
Using the One Touch Keys for
Selecting Functions and
Programming
Signal Tones 13
Installation
Getting Started 14
Where to Install Your Machine 14
Unpacking 14
Setting Up Your Konica FAX 9820 15
Install the Document Stacker 15
Remove the Protective Sheet 15
Install the Toner Cartridge 15
Connect to the Telephone Line 16
Option: Install the External
Handset
Connecting an External Handset
or Answering Machine
Connect Power 19
Loading Paper 20
Setting the Date and Time 21
Setting the Answering Mode 22
Answering Mode Options 22
Changing the Answering Mode 23
Setting the Fax Identification 23
Setting the Language 25
Setting the Forwarding Number 25
Connecting to a PBX 25
Copying
Making Copies 27
Using the Manual Paper Feeder 28
Faxing: Dial Directories
Programming One Touch Keys 30
One Touch Parameters 31
Chain Dialing 32
1
4
11
11
14
17
19
27
30
Programming Auto Dial Numbers 32
Programming Groups 32
Faxing: Basic Operations
Preparing Documents for Faxing 35
Guidelines 35
Document Size 35
Multiple Page Documents 35
Loading Documents 36
Sending a Fax to a Single
Location 37
Search Key Dialing 37
Real-Time Dialing 38
Redialing 38
Confirming Results 38
Stopping a Transmission 38
Shortcut Fax Number Programming 38
Receiving Faxes Manually 39
Receiving Faxes in Memory 40
Memory Reception Mode [MEM] 40
No Paper Reception 40
Canceling Messages Stored in
Memory 40
Rejecting Unsolicited Fax
Message—Closed Network Option 40
Power Failures and Memory 41
Using a Voice Request 41
To Initiate a Voice Request 42
To Answer a Voice Request 42
Faxing: Advanced Operations
Sending a Fax at a Later Date and
Time 43
Sending a Delayed Fax from the
Document Feeder 43
Sending a Delayed Fax from
Memory 44
Canceling a Delayed
Transmission 45
Sending a Fax to Multiple
Locations (Broadcasting) 45
Sending a Confidential Fax 46
Receiving a Confidential Fax 47
Creating a Confidential Mailbox 47
Changing Your Password or
Closing a Mailbox 48
Printing a Confidential Message 49
Relay Broadcasting 49
Relay Initiating Station 49
Relay Key Station 50
Relay Broadcast Report 50
Initiating a Relay Broadcast 50
Polling 51
Setting Your Machine to be
Polled 51
35
Polling Documents from Another
Fax Machine 51
Bulletin Polling 52
Opening a Personal Box for
Polling 52
Loading a Document 53
Dual Access 53
What You Can Do While
Sending a Fax 53
What You Can Do While
Receiving a Fax 53
What You Can Do While Making
Copies 54
Resetting the Drum Counter 75
Display Panel Messages 75
Normal Display 75
Error Messages 76
Reading the Print Counters 77
Problem Checklist 78
Service and Support 80
Your Dealer 80
The Customer Information
System 80
Faxable Facts 80
Internet 80
Specifications
Index
81
82
Customizing Your Konica FAX 9820
55
Customizing Features and
Operations 55
Viewing Your Current Settings 55
User Function Settings 55
User Function Settings List 55
Setting Distinctive Ring 57
Changing Your User Function
Settings 60
Dial Parameter Settings 60
Dial Parameter Settings List 60
Changing Your Dial Parameter
Settings 61
Service Function Settings 62
Service Function Setting List 62
Fax Reports
63
Understanding Reports 63
Message Confirmation Report 63
Printing a Message Confirmation
Report Manually 63
Broadcast Entry Report 64
Confidential Reception Report 64
Printing Reports 64
Activity Report 64
Broadcast Confirmation Report
(MCF) 65
Phone Directory 65
Configuration Report 65
Power Outage Report 66
Codes Used in Reports 66
Result Codes 66
Communication Codes 66
Problem Solving
67
Clearing a Document Jam 67
Printing a Cleaning Page 70
Replacing the Toner Cartridge 70
The “Change Drum Soon” Message 73
Replacing the Image Drum
Cartridge 73
Introduction
Thank you for purchasing this Konica FAX 9820
machine, which uses advanced LED technology to
transfer faxed and copied images to plain paper
quickly and sharply. The optional PC interface
allows this unit to function as a 600 dpi class
printer for your computer as well.
Features
The Konica FAX 9820 includes these features:
■ Year 2000 compliant: all years are recorded in four
digits.
■ Advanced memory management: memory is freed
up as pages are sent for more efficient transmission of long documents.
■ A search feature to allow you to look for pre-
programmed telephone numbers by name.
■ Personal boxes for confidential reception/transmis-
sion and bulletin polling.
■ Automatic redial and page re-transmission when a
telephone number is busy or when problems occur
in communication.
■ Advanced transmission and reception features,
including delayed transmission, transmission to
multiple locations, relay broadcast initiate, and
polling.
■ Advanced memory transmission and reception
features, including automatic reception into
memory.
■ Reports to help you keep track of your Konica Fax
operations and settings.
■ Advanced memory transmission and reception
features, including automatic reception into
memory.
■ High-speed scanning of original documents while
dialing, so your fax is ready to send as soon as
connections are made.
■ Photo (halftone) transmission in up to 64 shades
of gray.
Introduction 1
■ An advanced dual access feature, which allows
you to load and prepare multiple doucments for
transmission while your Konica Fax is sending or
receiving another message.
■ A manual paper tray to let you load a different type
of paper while making copies.
■ A closed network feature to let you limit who can
send faxes to your machine and whom your
machine can send faxes to.
■ A convenience copy feature that lets you make up
to 99 sorted copies of an original document.
Konica FAX 9820 Features
■ 30 One Touch keys.
■ 99 Auto Dial numbers.
■ 20 groups.
■ 16 mailboxes for confidential reception.
■ Fax communication at up to 33,600 bits per
second.
■ 2.5 MB of built-in memory.
■ A fax forwarding feature that lets your machine
receive messages into memory and automatically
forward the messages to another remote fax
machine
Product Options
See page 82 for ordering information.
■ PC Interface Kit lets you connect your Konica
FAX 9820 to your PC for added versatility. Contact
your local Konica dealer for details.
■ Non-battery backup memory expansion cards
add to existing storage capacity.
1 MB card adds capacity to store up to 80 pages.
2 MB card adds capacity to store up to 160
pages.
■ Battery backup memory expansion cards
replace existing storage capacity with memory
that preserves information when power is turned
off or interrupted.
1.5 MB card provides total capacity to store up to
120 pages.
2.5 MB card provides total capacity to store up to
200 pages.
4 MB card provides total capacity to store up to
320 pages.
■ Handset with cradle connects directly to your
Konica Fax and works exactly like a telephone.
■ Second Paper Tray adds an additional capacity of
500 sheets. When the main tray runs out, your
Konica Fax automatically switches to the second
tray for uninterrupted printing.
2 Introduction
Component Identification
What You Should Receive
Power Cord
Document
Stacker
Handbook &
Quick Start Guide
Component Identification
Konica FAX 9820
Toner Cartridge
Telephone
Cord
Image Drum Unit
(inside unit)
Components
Document Stacker
Holds your original
documents after they are
faxed or copied
Display Panel
Shows status of machine
and faxes in progress.
Numeric Keypad
Use to enter phone numbers,
auto dial numbers, or
information programmed into
the machine.
Document Guides
Adjust these guides to the page
width of the documents that are
to be copied or faxed.
Power Switch
Press I to turn on, O to turn off.
One Touch Keypad
Use for preprogrammed one touch dialing or for
setting functions.
Paper Path Icon
Load documents here face down.
Document Table
Covers the copy stacker and holds
original documents to be faxed or copied.
Document Table Extension
Flips out to support longer documents.
Front Panel
Gives you access to the manual
paper feeder. This allows you to
bypass the paper tray and feed a
different type of paper directly into
the machine.
Paper Tray
Holds up to 250 sheets of paper.
Paper Indicator
Shows how much paper is
left in the paper tray.
Introduction 5
Components
Back Cover
Open this cover to expose expansion slot
to install the optional memory expansion
board and PC interface.
LINE Jack
Jack for connecting to an outside
telephone line.
TEL 1 Jack
TEL 2 Jack
Jacks for connecting to an optional
handset, external phone, or answering
machine.
AC Power Inlet
Plug the supplied AC power
cord into this inlet.
LED Printhead
This black bar writes received or
copied images onto the image drum.
You should clean this bar each time
you change the toner cartridge.
Image Drum Cartridge
The image drum cartridge contains
the green photosensitive drum
which receives images from the
LED print head and transfers them
to the printing paper.
Toner Cartridge
This black cylinder, installed
inside the image drum
cartridge, contains the black
powder that forms the image
on the paper. You need to
install a new toner cartridge
when the REPLACE TONER
CART message appears on
the display.
6 Introduction
Control Panel
Introduction 7
Control Panel Keys and Indicators
1 Display Panel: Refer to this display for instructions
and information while your Konica Fax is performing operations or while you are entering information
or changing settings.
2 Copy key: After loading a document, press this
key to make a copy. When no documents are
loaded, press this key once to display a Message
Confirmation Report about your last transmission
on the LCD Display Panel, and a second time to
receive a printed report. You can also use the
Copy key to program a manually entered fax
number into a One Touch key or Auto Dial
number—see page 38 for details.
3 Hyphen key: When programming One Touch keys
and Auto Dial telephone numbers, use this key to
tell your Konica Fax to pause briefly before it dials
the rest of the telephone number.
4 Search key: The One Touch keys and Auto Dial
numbers can be programmed to have a name or
location ID associated with their telephone numbers. Using this key by itself or in combination
with the numeric keypad, you can search for these
numbers alphabetically. You can also use the
Search key to search for unassigned One Touch
keys and Auto Dial numbers.
5 Auto Rec key: Use this key to switch your
machine's answering mode. The answering mode
controls how your fax machine answers incoming
calls and receives faxes. The display will always
indicate your current selection. See “Setting the
Answering Mode,” page 22, for more information
about the answering modes available.
6 Select Function key: Use this key to activate your
machine’s advanced transmission and reception
functions, to obtain reports and to star t programming functions. To select a function, press the
Select Function key, then press the One Touch
key labeled with the function you want to use.
While programming or selecting other functions,
pressing the Select Function key a second time
takes you directly back to your fax machine’s
standby mode.
7 Auto Dial key: Auto Dial numbers are abbreviated
numbers for rapid dialing. Rather than dialing the
entire telephone number, you can enter a 2-digit
Auto Dial number instead. You can also use the
Location IDs (names) associated with Auto Dial
numbers to search for these locations by name
using the Search key.
8 Redial key: Press this key to manually redial the
last number dialed.
8 Introduction
9 Hook/V. Request key: Press this key to open a
telephone line for manual dialing. You can hear the
dialing through your fax machine’s speaker.
If you have an optional telephone handset or external
telephone connected to your Konica Fax, you can also
use this key to initiate or answer a request for voice
communication during a fax communication. Press this
key while transmitting to signal the operator at the other
fax machine that you want to hold a conversation at
the end of your transmission or after reception of any
page has been completed. To answer a voice request,
press this key after lifting your telephone handset.
10 One Tou ch ke ypad: Each of the keys on this keypad
can be programmed with a fax number. You can dial
this number by pressing the corresponding key. See
page 11 for details. The keys are also used to control
and program fax functions.
One Touch labels: After programming a location into a
11
One Touch key, write the location’s name on the One
Touch label. Lift off the plastic cover above the One
Touch label, use a pencil to write in the name, then
replace the cover.
12 Numeric keypad: When dialing, these 12 keys work
just like the keypad on a telephone. Also, use the
keypad to enter numbers, letters and other characters
while programming functions or information. After
pressing the Search key, use the numeric keypad to
alphabetically search for the names of locations
programmed into your Konica Fax.
13 */Tone key: If your Konica Fax is set to pulse
dialing, this key allows you to switch from pulse to
tone dialing during your current call. You can also
use this key while programming to create numbers
with mixed pulse-then-tone operation.
14 0/Unique key: When dialing, use this key to enter a
zero. When programming your Sender ID or a
Location ID, you can use this key to enter a
variety of unique characters, including: ! # & ‘ ( ) *
+ , - . / : ; = ? · ä ß ñ ö ü Æ Å Ø æ å ø.
15 Transmit Resolution/Yes3key: After you load a
document, use this key to change the transmission resolution used. Use STD for standard
originals, FINE and EX.FINE for detailed or small
print originals, and PHOTO for originals that
include colors or many shades of gray.
Use this key also as the Yes 3 key when making
selections or to move your cursor to the left while
entering information.
16 Type of Original/No4 key: Use this key to select
the document contrast after you load a document
for transmission. Use LIGHT for originals that are
too light, NORMAL for documents with good
contrast, and DARK for originals that are too dark.
4
Use this key also as the No
key when making
selections or to move your cursor to the right while
entering information.
Introduction 9
17 Alarm indicator: This indicator glows red and an
alarm sounds to notify you of any problem that
occurs. Check the display panel for an explanation
of the problem. To turn the alar m indicator off,
press the Stop key and correct the problem.
Stop key: This key cancels the operation currently
18
in progress and turns off the Alarm Indicator. After
loading paper, installing a new toner cartridge, or
correcting an alarm condition, press this key to
turn off the Alarm Indicator. While you are programming, pressing the Stop key takes you back
step-by-step through the programming functions
you have already selected.
19 Start key: Press this key to initiate the operation
indicated on the display or to confirm information
you have entered into the display.
20 Plus key: In addition to its function as a program-
mable One Touch key, this key is used for chain
dialing, which allows you to dial a number using
any combination of One Touch keys, Auto Dial
numbers, and the numeric keypad. When programming a chain dial number into a One Touch key or
Auto Dial number, press the Plus key at the end of
the first part of the number to indicate that this is
a chain dial number. See page 32 for details.
• On the Konica FAX 9820, the Plus key is
One Touch key 13 and 28.
21 Space key: Use this key on the One Touch Keypad
to enter spaces while programming. Unlike the
Pause and Hyphen keys, spaces are used for
easier reading only and have no effect on dialing.
• On the Konica FAX 9820, the Space key is
One Touch key 14 and 29.
22 Pause key: Use this key on the One Touch keypad
to enter automatic 3-second pauses in dialing
when programming telephone numbers. Pauses in
telephone numbers are marked by a “P” symbol.
• On the Konica FAX 9820, the Pause key is
One Touch key 15 and 30.
10 Introduction
The One Touch Keypad
The One Touch keys are your machine’s most important tool. Use them for quick, one-touch dialing, and to
access most functions and programming options.
Using the One Touch Keys for Dialing
To use a One Touch key for dialing, just press the
appropriate One Touch key. For each key, you can
program up to two telephone numbers: a primary
number, which will always be dialed first, and an
optional alternate number which will be automatically dialed if the first number is busy or if there is
no answer. You can also use the Search key to find
locations programmed into One Touch keys.
Using the One Touch Keys for
Selecting Functions and Programming
One Touch Keys available:
• The Konica FAX 9820 has keys 1– 15 available
on the main One Touch panel, and keys 16–30
available beneath the main One Touch panel.
To access One Touch keys 16–30 on the Konica FAX
9820:
• Lift up the main One Touch keypad by the latch
(on the left side of the cover). This lets you use
keys 16–30.
• When you’re finished, close the keypad to continue normal operation and programming.
Use One Touch keys 1–10 for selecting special transmission and reception functions, for obtaining reports,
and for quick access to programming functions.
To select a function:
1 Press the Select Function key.
2 Press the corresponding One Touch key.
1/Delayed TX key: Use this key to send a fax at a
later time and date which you specify (within three
days). See page 43.
2/Broadcast Feeder TX key: Use this key to send
a fax to multiple locations (page 45) or to switch
Introduction 11
from memory to the document feeder when
preparing to send a fax.
3/Confidential TX key: Use this key to send a con-
fidential document to a mail box (a secure memory
storage area) in the receiving fax machine. See
page 46.
4/Relay Initiate TX key: Use this key to set up a
relayed fax transmission. During a relayed fax
transmission, your machine initiates the
transmission by sending a document to a second
fax machine, which then broadcasts the message
to a number of other fax machines. See page 49.
5/Polling key: When a document is loaded on the
document tray, use this key to set your machine
to wait for another fax machine to call and request
the document to be sent (polling transmission).
When no document is loaded, use this key to call
another fax machine and request it to send the
documents loaded into it (polling reception). See
page 51.
6/Report Print key: Use this key to print reports
or phone lists manually. See the “Reports” chapter
for details.
7/Counter Display key: Your Konica FAX 9820
keeps track of the number of pages it has printed
and scanned. Use this key to check the print and
scan counters. It can also be used to reset the
drum counter after replacing the image drum unit
(this feature is available only when the “CHANGE
DRUM SOON” message displays).
8/Location Program key: Use this key to program
One Touch keys, Auto Dial numbers and groups.
See the “Dial Directories” chapter.
9/User Program key: Use this key to program iden-
tification information, to set the clock, and to
change function and dial parameter settings.
10/Message Print From Memory key: Your
Konica FAX 9820 is set to receive messages into
memory and not print them when it runs low on
toner. Using this key you can force messages to
print, although print quality may be poor because
toner is low. This key is also used to print
confidential fax messages received into mailboxes
in the memory of your machine (page 49).
When no messages are in memory, use this key
to print a cleaning page to clear accumulated toner
12 Introduction
from the image drum. See page 70.
Signal Tones
Your Konica FAX 9820 makes a number of sounds
to inform you of specific conditions.
Key Select tone: This is a short beep that occurs each
time you press a key.
Error tones: If you press a wrong or inappropriate key,
your machine emits three short beeps. If it experiences
a problem during communications, it emits three long
beeps. Press the Stop key to turn the error tone off,
then print a Message Confirmation Report to check the
source of the problem—to do this, press the Copy key
twice with no documents loaded.
Voice Request tone: During a fax session, either
you or the person at the remote fax machine may
initiate a voice request. When the person at the remote machine either initiates or answers your voice
request, your Konica FAX 9820 emits a repetitive
warbling sound.
End of Session tone: At the end of every successful
fax session, your machine emits a short beep to inform you that there were no errors or problems in the
communication.
Off-Hook Alarm tone: If it is equipped with the optional
handset, and if the handset is left off the hook, your
Konica FAX 9820 emits an intermittent warbling sound. To
turn off the sound, hang up the handset and press the
Stop key.
Introduction 13
Installation
Getting Started
To install your new Konica FAX 9820, follow the
instructions from Unpacking to Setting the Fax
Identification. You must complete these steps for
your machine to operate properly.
If you have purchased an option package for your
Konica Fax, refer to the documentation you
received with that option for installation instructions.
Where to Install Your Konica Fax
■ Place your Konica Fax in a dust-free location away
from direct sunlight.
■ Allow several inches on each side of the machine
to ensure adequate ventilation.
■ Make sure that both power and telephone outlets
are available nearby.
■ Choose a location where the relative humidity is
between 20% and 80%, and where the temperature is between 50°F (10°C) and 92°F (32°C).
Unpacking
Before you begin, be sure that all the items listed
below are included in your package.
■ Konica FAX 9820
■ Toner cartridge (wrapped)
■ Image drum cartridge (inside machine)
■ Power cord
■ Telephone line cord
■ Document stacker tray
■ User's Guide
Refer to the illustrations in the Component Identification chapter.
Note: If any items are missing, contact your dealer
immediately. Keep your packing materials and carton
in case you ever need to ship or transport the unit.
14 Installation
Setting Up Your Konica FAX 9820
Install the Document Stacker
Slip the document stacker indents over the tabs
on the rear of the unit so that they click into place.
Remove the Protective Sheet
1 Lift up the document table.
2 Press in the cover release buttons on the side of the copy
stacker until it clic ks open. Lift up the stacker .
3 Take out the image drum car tridge.
4 Remove the protective sheet. Be careful not to
touch the green surface of the drum.
Installation 15
5 Replace the image drum cart ridge.
2 Unwrap the toner cartridge and gently shake it to
distribute the toner. Then carefully peel the tape
from the bottom of the toner cart ridge.
Install the Toner Cartridge
1 Remove the sponge and discard.
Warning: Be careful when handling the toner cartridge. Do not let toner spill on your clothing or other
porous materials. If you experience any problems with
toner, see the Safety chapter at the beginning of this
handbook.
3 With the ridged side facing up and the blue lever
on your right, insert the toner car tridge into the
image drum unit, left end first.
4 Push the lever forward to secure the cart ridge.
16 Installation
5 Close the copy stacker—push down until you hear
both sides click into place.
6 Close the document table.
Connect to the Telephone Line
Insert one end of the telephone cord into the LINE
jack in the back of the machine, and the other end
into your wall telephone jack.
LINE jack
Tip: Now, you can connect either an external
telephone or the external handset option for your
Konica Fax. See the instructions that follow.
Option: Installing an External Handset
If you purchased an external handset option with your
Konica FAX 9820, follow these instructions to install
it.
Installation 17
1 Using the supplied screw, connect the handset cradle
to its base.
3 Plug one end of the handset cord into the handset
and the other end into the jack on the front of the
cradle. Place the handset in the cradle.
4 Insert the supplied telephone cord into the jack
located on the back of the cradle.
2 Position the handset cradle on the left side of the
Konica Fax.
5 Feed the telephone cord from the back of the cradle
through the cable run located on the back of the
Konica FAX 9820.
Feed cable here
18 Installation
6 Insert the end of the cord into the TEL 1 or TEL 2
jack on the back of the Konica Fax.
Tel 1, Tel 2
Note: The two TEL jacks are provided to allow you to
connect both an external handset and an answering
machine.
Connecting an External Telephone or Answering
Machine
Important Note: Any external telephone or answering
machine connected to the Konica FAX 9820 must be FCC
and CSA approved.
Insert one end of the telephone cord into the TEL 1 or
TEL 2 jack on the back of the Konica Fax, and the
other end into the jack in your external device.
To connect both an answering machine and a
telephone, first connect your answering machine to
your Konica fax, then plug your external telephone’s
cord into the telephone jack on your answering
machine.
Note: You must have the TAD mode feature turned on for
an answering machine to work with your Konica Fax. See
Setting the Answering Mode, page 22.
Connect Power
1 Make sure the power switch is off.
2 Plug the power cord into the back of the unit.
Installation 19
3 Plug the other end into a
grounded
AC power outlet.
4 Turn on your Konica FAX 9820. After the unit warms
up, the time and current answering mode appear on
the display. Your machine is now in standby mode,
ready to send or receive faxes.
Time: 2:35 PM
Answer mode
1 Pull the paper tray out of the machine.
14:35 [FAX]
Loading Paper
Your Konica FAX 9820 can hold up to 250 sheets
of standard-weight (20 lb.) paper. For best results,
use paper specially made for laser printers or
photocopiers. It can use letter, legal, and A4 size
paper.
Your machine automatically reduces the vertical
length of the page images it receives to fit on the
paper loaded in it, down to 75% of the original
length. For example, if you are receiving a document created originally on legal-size paper, your
machine can reduce the received pages to fit on
letter or A4 paper.
Note: Your Konica FAX 9820 is set at the factory to
use letter size paper. To use a different paper size,
change the 1’ST PAPER SIZE user function setting to
match your new paper size. See page 58 for instructions.
2 Adjust the paper guides to the width of your paper.
3 If necessary, lift and adjust for the length of your
paper.
20 Installation
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