Konica Minolta 3320 User Guide

User's Guide
2013. 8
A6WP-9560-00A
User's Guide
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Contents

User's Guide
1—Safety information .................................................................................................................................... 7
2—Learning about the printer ..................................................................................................................... 11
Finding information about the printer ...................................................................................................... 11
Selecting a location for the printer .......................................................................................................... 12
Printer configurations .............................................................................................................................. 13
Understanding the basic functions of the scanner .................................................................................. 15
Using the ADF and scanner glass .......................................................................................................... 15
Using the printer control panel ................................................................................................................ 16
Understanding the colors of the indicator and Sleep button lights ......................................................... 17
3—Additional printer setup .......................................................................................................................... 19
Installing internal options ........................................................................................................................ 19
Installing hardware options ..................................................................................................................... 23
Attaching cables ..................................................................................................................................... 27
Setting up the printer software ................................................................................................................ 28
Networking .............................................................................................................................................. 30
Verifying printer setup ............................................................................................................................. 36
4—Loading paper and specialty media ....................................................................................................... 38
Setting the paper size and type .............................................................................................................. 38
Configuring Universal paper settings ...................................................................................................... 38
Loading trays .......................................................................................................................................... 38
Loading the multipurpose feeder ............................................................................................................ 43
Linking and unlinking trays ..................................................................................................................... 47
5—Paper and specialty media guide .......................................................................................................... 51
Paper guidelines ..................................................................................................................................... 51
Supported paper sizes, types, and weights ............................................................................................ 53
Using specialty media ............................................................................................................................. 57
Storing paper .......................................................................................................................................... 59
User's Guide
6—Printing................................................................................................................................................... 60
Printing a document ................................................................................................................................ 60
Printing confidential and other held jobs ................................................................................................. 61
Printing information pages ...................................................................................................................... 63
Canceling a print job ............................................................................................................................... 64
7—Copying ................................................................................................................................................. 65
Making copies ......................................................................................................................................... 65
Copying photos ....................................................................................................................................... 66
Copying on specialty media .................................................................................................................... 67
Customizing copy settings ...................................................................................................................... 68
Placing information on copies ................................................................................................................. 74
Canceling a copy job .............................................................................................................................. 75
Understanding the copy options ............................................................................................................. 75
8—E-mailing ................................................................................................................................................ 78
Setting up the printer to e-mail ................................................................................................................ 78
Creating an e-mail shortcut ..................................................................................................................... 79
E-mailing a document ............................................................................................................................. 79
Canceling an e-mail ................................................................................................................................ 80
9—Faxing .................................................................................................................................................... 81
Setting up the printer to fax ..................................................................................................................... 81
Sending a fax .......................................................................................................................................... 94
Creating a fax destination shortcut using the Embedded Web Server ................................................... 96
Customizing fax settings ......................................................................................................................... 97
Canceling an outgoing fax ...................................................................................................................... 98
Holding and forwarding faxes ................................................................................................................. 99
Understanding the fax options .............................................................................................................. 100
10—Scanning ............................................................................................................................................ 102
Scanning to an FTP address ................................................................................................................ 102
Scanning to a computer ........................................................................................................................ 104
User's Guide
11—Understanding printer menus ............................................................................................................ 106
Menus list .............................................................................................................................................. 106
Paper menu .......................................................................................................................................... 107
Reports menu ....................................................................................................................................... 119
Network/Ports menu ............................................................................................................................. 120
Security menu ....................................................................................................................................... 129
Settings menu ....................................................................................................................................... 131
12—Saving the environment ..................................................................................................................... 175
Saving paper and toner ........................................................................................................................ 175
Saving energy ....................................................................................................................................... 176
13—Securing the printer ........................................................................................................................... 180
Statement of Volatility ........................................................................................................................... 180
Erasing volatile memory ....................................................................................................................... 180
Erasing non-volatile memory ................................................................................................................ 180
14—Maintaining the printer ....................................................................................................................... 182
Cleaning the printer parts ..................................................................................................................... 182
Checking the status of parts and supplies ............................................................................................ 184
Estimated number of remaining pages ................................................................................................. 184
Ordering supplies .................................................................................................................................. 184
Storing supplies .................................................................................................................................... 186
Replacing supplies ................................................................................................................................ 187
Moving the printer ................................................................................................................................. 191
15—Managing the printer .......................................................................................................................... 193
Finding advanced networking and administrator information ............................................................... 193
Checking the virtual display .................................................................................................................. 193
Setting up e-mail alerts ......................................................................................................................... 193
Viewing reports ..................................................................................................................................... 194
Configuring supply notifications from the Embedded Web Server ....................................................... 194
Restoring factory default settings ......................................................................................................... 195
User's Guide
16—Clearing jams ..................................................................................................................................... 196
Avoiding jams ........................................................................................................................................ 196
Understanding jam messages and locations ........................................................................................ 197
[x]-page jam, open front door. [20y.xx] ................................................................................................. 199
[x]-page jam, open rear door. [20y.xx] .................................................................................................. 202
[x]-page jam, clear standard bin. [20y.xx] ............................................................................................. 203
[x]-page jam, remove tray 1 to clear duplex. [23y.xx] ........................................................................... 204
[x]-page jam, open tray [x]. [24y.xx] ...................................................................................................... 205
[x]-page jam, clear manual feeder. [25y.xx] .......................................................................................... 206
[x]-page jam, open automatic feeder top cover. [28y.xx] ...................................................................... 207
17—Troubleshooting ................................................................................................................................. 208
Understanding printer messages .......................................................................................................... 208
Solving printer problems ....................................................................................................................... 223
Solving print problems .......................................................................................................................... 232
Solving copy problems .......................................................................................................................... 265
Solving fax problems ............................................................................................................................ 269
Solving scanner problems .................................................................................................................... 278
Embedded Web Server does not open ................................................................................................ 284
Contacting technical support ................................................................................................................ 285
18—Notices ............................................................................................................................................... 287
Copyright notice .................................................................................................................................... 287
Edition notice ........................................................................................................................................ 287
Trademarks ........................................................................................................................................... 287
Software License Agreement ................................................................................................................ 288
Noise emission levels ........................................................................................................................... 289
Temperature information ...................................................................................................................... 289
For EU member states only .................................................................................................................. 290
Product disposal ................................................................................................................................... 290
ENERGY STAR .................................................................................................................................... 290
Power consumption .............................................................................................................................. 291
User's Guide
Notice to users of the US telephone network: FCC requirements ........................................................ 292
Notice to users of the Canadian telephone network ............................................................................. 294
Notice to users of the New Zealand telephone network ....................................................................... 295
Using this product in Switzerland.......................................................................................................... 295
Utilisation de ce produit en Suisse........................................................................................................ 295
Verwendung dieses Produkts in der Schweiz ...................................................................................... 295
Uso del prodotto in Svizzera ................................................................................................................. 296
Modular component notice ................................................................................................................... 296
Notice to users in Brazil ........................................................................................................................ 296
Taiwan NCC RF notice statement ........................................................................................................ 296
User's Guide

1—Safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from
a hot component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
User's Guide
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity tray and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:
Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer before moving it.
If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the
latch on the right side of the tray toward the front of the tray until it clicks into place.
Use the handholds located on both sides of the printer to lift it.
Make sure your fingers are not under the printer when you set it down.
Before setting up the printer, make sure there is adequate clearance around it.
SAVE THESE INSTRUCTIONS.
User's Guide
Warning and Caution Symbols
indicates an imperative course of action.
The symbol shown to the left indicates that you must unplug the device.
WARNING
Plug the power cord all the way into the power outlet. Failure to do this could result in a fire or electrical shock.
The labels and symbols used in this manual and on the printer help prevent injury to the operator and others around the printer as well as damage to property. Those labels and symbols have the following meanings:
WARNING
CAUTION
●Meaning of Symbols indicates a danger against which you should take precaution.
The symbol shown to the left warns against possible electrical shock.
indicates a prohibited course of action.
The symbol shown to the left warns against dismantling the device.
Do not attempt to remove any of the covers and panels attached to the printer. Some printers have a high-voltage part or a laser beam source inside that could cause an electrical shock or blindness.
Do not modify the printer, as a fire, electrical shock, or breakdown could result. If the printer employs a laser, the laser beam source could cause blindness.
Use only the power cord supplied in the package. If a power cord is not supplied, use only the power cord and plug that are specified in the user documentation. Failure to use this cord could result in a fire or electrical shock.
Use the power cord supplied in the package only with this printer; NEVER use it for another product. Failure to observe this precaution could result in a fire or electrical shock.
Use only a power source of the specified voltage. Failure to do that could result in a fire or electrical shock.
Ignoring this warning could cause serious injury or even death.
Ignoring this caution could cause injury or damage to property.
Do not use a multiple outlet adapter to connect any other products. Exceeding the rating of a power outlet could result in a fire or electrical shock.
Do not use an extension cord, as this could cause a fire or electrical shock. Contact your authorized service provider if an extension cord is required.
Do not scratch, rub, place a heavy object on, heat, twist, bend, pull on, or damage the power cord. Use of a damaged power cord (exposed core wire, broken wire, etc.) could result in a fire or breakdown. Should any of the described conditions have occurred, immediately turn off and unplug the printer, and then call your authorized service provider.
Do not unplug and plug in the power cord with wet hands, as an electrical shock could result.
User's Guide
WARNING
CAUTION
Do not expose the printer to dust, soot, or steam, or place it near a kitchen table, bath, or
vibration and shock. The printer could fall, causing personal injury or mechanical breakdown.
Do not pull on the power cord when unplugging it. Pulling on the power cord could damage it,
Do not store toner cartridges and PC drum units near computer disks or watches that are
Whenever moving the printer, be sure to disconnect the power cord and other cables. Failure
When moving the printer, always hold it as specified in the user documentation. If the printer
Connect the power cord to an electrical outlet that is equipped with a grounding terminal. Do not place metal clips, any other small metallic objects, or a container containing liquid on
the printer. Liquid and metallic objects dropped inside the printer could result in a fire, electrical shock, or breakdown.
Should liquid, a piece of metal, or any other foreign matter fall inside the printer, immediately turn off and unplug the printer, and then call your authorized service provider.
Do not use your printer if it becomes excessively hot, emits smoke or an unusual odor, or makes an unusual noise. Immediately turn off and unplug the printer, and then call your authorized service provider. If you continue using the printer, a fire or electrical shock could result.
Do not use this printer if it has been dropped or the cover has been damaged. Immediately turn off and unplug the printer, and then call your authorized service provider. If you continue using the printer, a fire or electrical shock could result.
Do not burn toner cartridges or toner. The hot toner may scatter and cause burns or other damage.
humidifier. A fire, electrical shock, or breakdown could result.
Do not place the printer on an unstable or tilted table, or in a location subject to a lot of
After installing this product, place it on a sturdy base. It the printer moves or falls, it may cause personal injury.
Certain areas inside the printer may become very hot and cause burns. When checking the inside of the printer for malfunctions such as media jams, do not touch the locations (around the fusing unit, etc.) labeled “Caution HOT.”
Do not obstruct the printer’s ventilation grilles. Heat could accumulate inside the printer, resulting in a fire or malfunction.
Do not use flammable sprays, liquids, or gases near the printer, as a fire could result.
resulting in a fire or electrical shock.
Do not place any objects around the power plug, as it may be difficult to unplug when an emergency occurs.
susceptible to magnetism, as they could cause them to malfunction.
Do not leave toner cartridges or PC drum units within reach of children. Ingesting toner could be harmful to your health.
to do this could damage the cord or cable, resulting in a fire, electrical shock, or breakdown.
Unplug the printer if you are not going to use it for a long period of time.
falls, it may cause severe personal injury and/or be damaged.
Use the printer only in a well-ventilated location. Operating the printer in a poorly ventilated room for an extended period of time could be harmful to your health. Ventilate the room at regular intervals.
Remove the power cord from the outlet more than once a year and clean between the plug terminals. Dust that accumulates between the plug terminals may cause a fire.
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User's Guide
What are you looking for?
Find it here
Initial setup instructions:
Setup documentation—The setup documentation
Additional setup and instructions for using the printer:
User's Guide and Quick Reference Guide—The
Instructions for:
Networking Guide—Insert the Drivers and
The latest supplemental information, updates, and technical
KONICA MINOLTA Support Web site—
Warranty information
Warranty information varies by country or region.

2—Learning about the printer

Finding information about the printer

came with the printer.
Connecting the printer
Installing the printer software
guides are available on the Drivers and
Selecting and storing paper and specialty media
Documentation CD.
Loading paper
Configuring printer settings
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Caring for and maintaining the printer
Troubleshooting and solving problems
Connecting the printer to an Ethernet network
Troubleshooting printer connection problems
support:
Documentation
Driver downloads
Documentation CD, and then click Documentation on the CD menu. On the left navigation pane, click User's Guide and other publications, and then click Networking Guide.
http://www.konicaminolta.com
Note: Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact technical support so that they may serve you faster:
Machine Type number
Serial number
Date purchased
Store where purchased
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User's Guide
Ambient temperature
15.6 to 32.2°C (60 to 90°F)
Storage temperature
-40 to 40°C (-40 to 104°F)

Selecting a location for the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two
or more trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to:
Set up the printer near a properly grounded and easily accessible electrical outlet.
Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN
Technical Committee 156 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:
- Clean, dry, and free of dust.
- Away from stray staples and paper clips.
- Away from the direct airflow of air conditioners, heaters, or ventilators.
- Free from direct sunlight and humidity extremes.
Observe the recommended temperatures and avoid fluctuations:
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User's Guide
1
Right side
110 mm (4.33 in.)
2
Front
305 mm (12 in.)
3
Left side
65 mm (2.56 in.)
4
Rear
100 mm (3.94 in.)
5
Top
540 mm (21.26 in.)
Allow the following recommended amount of space around the printer for proper ventilation:

Printer configurations

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity tray and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
You can configure your printer by adding one optional 250- or 550-sheet tray. For instructions on installing the optional tray, see
Installing optional trays.
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User's Guide
1
Printer control panel
2
Automatic document feeder (ADF)
3
ADF tray
4
ADF bin
5
Front door release button
6
Standard 250-sheet tray
7
Optional 250- or 550-sheet tray
8
50-sheet multipurpose feeder
9
Paper stop
10
Standard bin
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User's Guide
Automatic document feeder (ADF)
Scanner glass

Understanding the basic functions of the scanner

Make quick copies or set the printer to perform specific copy jobs.
Send a fax using the printer control panel.
Send a fax to multiple fax destinations at the same time.
Scan documents and send them to your computer, an e-mail address, or an FTP destination.
Scan documents and send them to another printer (PDF through an FTP).

Using the ADF and scanner glass

Use the ADF for multiple-page documents.
Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Using the ADF
Load the document into the ADF tray faceup, short edge first.
Load up to 50 sheets of plain paper into the ADF tray.
Scan size from 74–217 mm (2.9–8.5 inches) wide to 105–356 mm (4.1–14 inches) long.
2
Scan media weights from 52 to 120 g/m
Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
(14–32 lb).
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User's Guide
Use the
To
1
Display
View the printer status and messages.
2
Arrow buttons
Scroll up and down or left and right.
3
Select button
Select menu options.
4
Address book button
View all the stored addresses.
5
Redial button
View the last number dialed.
6
Keypad
Enter numbers, letters, or symbols.
Using the scanner glass
When using the scanner glass:
Place the document facedown on the scanner glass in the corner with the green arrow.
Scan or copy documents up to 216 x 297 mm (8.5 x 11.69 inches).
Copy books up to 25 mm (1 inch) thick.

Using the printer control panel

Set up and operate the printer.
Save settings.
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User's Guide
Use the
To
7
Sleep button
Enable Sleep mode or Hibernate mode.
8
Cancel button
Cancel all printer activity.
9
Start button
Start a job, depending on which mode is selected.
10
Fax button
Send faxes.
11
Back button
Return to the previous screen.
12
Home button
Go to the home screen.
13
Indicator light
Check the status of the printer.
Indicator light
Printer status
Off
The printer is off or in Hibernate mode.
Blinking green
The printer is warming up, processing data, or printing.
Solid green
The printer is on, but idle.
Blinking red
The printer requires user intervention.
Do the following to wake the printer from Sleep mode:
Press (Sleep button).
Send a print job from the computer.
Perform a power-on reset using the main power
switch.
Receive a fax.

Understanding the colors of the indicator and Sleep button lights

The colors of the indicator and Sleep button lights on the printer control panel signify a certain printer status or condition.
Indicator light color and its corresponding printer status
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User's Guide
Sleep button light
Printer status
Off
The printer is idle or in Ready state.
Solid amber
The printer is in Sleep mode.
Blinking amber
The printer is waking from or entering Hibernate mode.
Blinking amber for 0.1 second, then goes
The printer is in Hibernate mode.
Sleep button light color and its corresponding printer status
completely off for 1.9 seconds in pulsing pattern
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User's Guide

3—Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Available internal options
Memory cards
- UK-P01 Upgrade Kit 256MB User Flash
Font
- UK-P06 Upgrade Kit Traditional Chinese Font Card
- UK-P05 Upgrade Kit Simplified Chinese Font Card
- UK-P04 Upgrade Kit Korean Font Card
- UK-P07 Upgrade Kit Japanese Font Card
Internal Solutions Ports (ISP)
- NC-P03 network Interface Card Marknet 8352 Wireless
Accessing the controller board
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
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User's Guide
1. Open the controller board access door.
2. Open the controller board shield using the green handle.
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User's Guide
3. Use the following illustration to locate the option card connector.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch something metal on the printer before touching any controller board electronic
components or connectors.
4. Close the shield, and then the access door.
Installing an optional card
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.
1. Access the controller board.
For more information, see
2. Unpack the optional card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
Accessing the controller board.
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User's Guide
3. Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller
board.
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User's Guide
4. Push the card firmly into place as shown in the illustration.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and
the controller board.
Note: The entire length of the connector on the card must touch and be flushed against the controller
board.
5. Close the controller board shield, and then the controller board access door.
Note: When the printer software and any hardware options are installed, it may be necessary to
manually add the options in the printer driver to make them available for print jobs. For more
information, see
Updating available options in the printer driver.

Installing hardware options

Order of installation
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
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User's Guide
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity tray and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture.
Install the printer and any hardware options you have purchased in the following order:
Printer stand
Optional 250- or 550-sheet tray
Printer
For more information on installing a printer stand, optional 250- or 550-sheet tray, or spacer, see the setup sheet that came with the option.
Installing optional trays
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity tray and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture.
1. Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.
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User's Guide
2. Unpack the tray, and then remove all packing material.
3. Pull out the tray from the base.
4. Remove any packing material from inside the tray.
5. Insert the tray into the base.
6. Place the tray near the printer.
7. Align the printer with the tray, and then slowly lower the printer into place.
Note: Optional trays lock together when stacked.
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User's Guide
8. Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on
the printer.
Notes:
- When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see
Updating available options in the printer driver.
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User's Guide
Use the
To
1
Printer power cord socket
Connect the printer to a properly grounded electrical 2
Power switch
Turn the printer on or off.
3
Ethernet port
Connect the printer to an Ethernet network.
- To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.

Attaching cables

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Connect the printer to the computer using a USB cable or to the network using an Ethernet cable.
Make sure to match the following:
The USB symbol on the cable with the USB symbol on the printer
The appropriate Ethernet cable with the Ethernet port
Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur.
outlet.
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User's Guide
Use the
To
4
EXT port
Connect additional devices (telephone or answering
5
LINE port
Connect the printer to an active telephone line through
6
USB printer port
Connect the printer to a computer.
7
Security slot
Attach a lock that will secure the printer in place.
machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region.
Note: Remove the plug to access the port.
a standard wall jack (RJ-11), DSL filter, or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes.

Setting up the printer software

Installing the printer driver
For Windows users
1. Insert the Drivers and Documentation CD in the CD/DVD drive of your PC.
2. Follow the instructions on the screen.
Note: The PostScript driver may not be installed to your PC which runs Windows Vista if it is
connected to the printer via a USB cable. In that case, select USB port in the “Add a printer” wizard to
install the printer driver.
3. Click Install, and then follow the instructions on the computer screen.
For Macintosh users
1. Insert the Drivers and Documentation CD in the CD drive of your Macintosh.
2. Double-click the CD icon on the desktop, the Drivers folder, and the Mac folder.
Mac OS X v10.3/v10.4: double-click bizhub_4020_3320_103104.pkg
Mac OS X v10.5: in the english (other) folder, double-click bizhub_4020_3320_105.pkg
Mac OS X v10.6/v10.7/v10.8: in the english (other) folder, double-click
bizhub_4020_3320_106.pkg
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3. The installer for the printer driver starts up.
Note: For OS X 10.6/10.7/10.8, the driver folder varies depending on the paper size. Select the
appropriate driver folder for your environment.
To use inch-based paper size (8 1/2 x 11 in letter size): Select a file in the english folder.
To use metric-based paper size (A4 and the like): Select a file in the other folder.
Note: Double-click the package file appropriate for the application and version of operating system
being used.
bizhub_4020_3320_103104.pkg (for Mac OS X v10.3/v10.4)
bizhub_4020_3320_105.pkg (for Mac OS X v10.5)
bizhub_4020_3320_106.pkg (for Mac OS X v10.6/v10.7/v10.8)
4. Add the printer.
a. (For Mac OS X v10.3/v10.4/v10.5/v10.6)
Apple menu > System preferences > Print & Fax > + (For Mac OS X v10.7/10.8) Apple menu > System preferences > Print & Scan > +
b. Select your printer.
c. Click Add.
Updating available options in the printer driver
When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use.
For Windows users
1. Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier
a. Click
b. In the Start Search or Run dialog, type control printers.
, or click Start and then click Run.
c. Press Enter, or click OK.
2. Select the printer.
3. Right-click the printer, and then select Printer properties.
4. Click the Configure tab.
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5. Do either of the following:
- Click Acquire Device Information.
- Under Device Option, manually add any installed hardware options.
6. Click Apply.
For Macintosh users
1. From the Apple menu, navigate to either of the following:
- (For Mac OS X v10.3/v10.4/v10.5/v10.6) System Preferences >Print & Fax > select your printer >Options & Supplies >Driver
- (For Mac OS X v10.7/10.8) System Preferences >Print & Scan > select your printer >Options & Supplies >Driver
2. Add any installed hardware options, and then click OK.

Networking

Notes:
Purchase a wireless network adapter first before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the setup sheet that came with the adapter.
A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), and WPA2 are types of security used on a network.
Preparing to set up the printer on an Ethernet network
To configure your printer to connect to an Ethernet network, organize the following information before you begin:
Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.
A valid, unique IP address for the printer to use on the network
The network gateway
The network mask
A nickname for the printer (optional)
Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember.
You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.
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