Page 1
ser
]
s Guide [Fax Driver Operations
Page 2
Introduction
Introduction
Thank you for purchasing this machine.
If the optional fax kit is installed on this machine, faxes can be sent directly
from Windows-compatible computers.
This User’s Guide contains details of the fax driver functions that can be
used to send faxes and descriptions of their operations and precautions. In
order to ensure that this machine is used efficiently, carefully read this manual as needed.
In order to ensure that this machine is used safely, carefully read “Installation
and Operation Precautions”of the User's Guide [Copy Operations] before using the machine.
The illustrations used in this User’s Guide may differ from the actual model.
Energy Star
®
As an ENERGY STAR® Partner, we have determined that this machine meets
the ENERGY STAR
Fax Driver x-1
®
Guidelines for energy efficiency.
Page 3
Introduction
What is an ENERGY STAR
An ENERGY STAR
ically switch to a “low-power mode” after a period of inactivity. An ENERGY
STAR
and helps protect the environment.
Trademarks and Copyright
- Netscape Communications, the Netscape Communications logo, Net-
- Novell and Novell NetWare are registered trademarks of Novell, Inc.
- Microsoft, Windows, and Windows NT are registered trademarks of Mi-
- IBM is a registered trademark of International Business Machines, Inc.
- Adobe, the Adobe logo, Acrobat, the Acrobat logo, PostScript, and the
- Ethernet is a registered trademark of Xerox Corporation.
- PCL is a registered trademark of Hewlett-Packard Company Limited.
- All other product and brand names are trademarks or registered trade-
- Compact-VJE
- RC4
- RSA
®
Product?
®
product has a special feature that allows it to automat-
®
product uses energy more efficiently, saves you money on utility bills
scape Navigator, Netscape Communicator, and Netscape are trademarks of Netscape Communications Corporation.
crosoft Corporation.
PostScript logo are either registered trademarks or trademarks of Adobe
Systems Incorporated.
marks of their respective companies or organizations.
Copyright 1986-2003 VACS Corp.
®
is a registered trademark or trademark of RSA Security Inc. in the
United States and/or other countries.
®
is a registered trademark or trademark of RSA Security Inc. RSA
BSAFE® is a registered trademark or trademark of RSA Security Inc. in
the United States and/or other countries.
License information
This product includes RSA BSAFE Cryptographic software
from RSA Security Inc.
Fax Driver x-2
Page 4
Introduction
OpenSSL Statement
OpenSSL License
Copyright © 1998-2000 The OpenSSL Project. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice,
2. Redistributions in binary form must reproduce the above copyright no-
3. All advertising materials mentioning features or use of this software must
4. The names “OpenSSL Toolkit” and “OpenSSL Project” must not be used
5. Products derived from this software may not be called “OpenSSL” nor
6. Redistributions of any form whatsoever must retain the following ac-
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND
ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY
WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
This product includes cryptographic software written by Eric Young
(eay@cryptsoft.com). This product includes software written by Tim Hudson
(tjh@cryptsoft.com).
this list of conditions and the following disclaimer.
tice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
display the following acknowledgment:
“This product includes software developed by the OpenSSL Project for
use in the OpenSSL Toolkit. (http://www.openssl.org/)”
to endorse or promote products derived from this software without prior
written permission. For written permission, please contact opensslcore@openssl.org.
may “OpenSSL” appear in their names without prior written permission
of the OpenSSL Project.
knowledgment:
“This product includes software developed by the OpenSSL Project for
use in the OpenSSL Toolkit (http://www.openssl.org/)”
Fax Driver x-3
Page 5
Introduction
Original SSLeay License
Copyright © 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved.
This package is an SSL implementation written by Eric Young (eay@cryptsoft.com).
The implementation was written so as to conform with Netscapes SSL.
This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code
found in this distribution, be it the RC4, RSA, Ihash, DES, etc., code; not just
the SSL code.
The SSL documentation included with this distribution is covered by the
same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com).
Copyright remains Eric Young’s, and as such any Copyright notices in the
code are not to be removed. If this package is used in a product, Eric Young
should be given attribution as the author of the parts of the library used. This
can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the copyright notice, this list
2. Redistributions in binary form must reproduce the above copyright no-
3. All advertising materials mentioning features or use of this software must
4. If you include any Windows specific code (or a derivative thereof) from
of conditions and the following disclaimer.
tice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
display the following acknowledgement:
“This product includes cryptographic software written by Eric Young
(eay@cryptsoft.com)”
The word ‘cryptographic’ can be left out if the rouines from the library being used are not cryptographic related.
the apps directory (application code) you must include an acknowledgement:
“This product includes software written by Tin Hudson (tjh@cryptsoft.com)”
Fax Driver x-4
Page 6
Introduction
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE
GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE
OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public
Licence.]
All other product names mentioned are trademarks or registered trademarks
of their respective companies
Kerberos
Copyright © 1985-2005 by the Massachusetts Institute of Technology. All
rights reserved.
permission notice
WITHIN THAT CONSTRAINT, permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is
hereby granted, provided that the above copyright notice appear in all copies
and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of M.I.T. not be used in advertising or publicity pertaining to distribution of the software without specific,
written prior permission. Furthermore if you modify this software you must label your software as modified software and not distribute it in such a fashion
that it might be confused with the original MIT software.
M.I.T. makes no representations about the suitability of this software for any
purpose. It is provided “as is” without express or implied warranty.
THIS SOFTWARE IS PROVIDED “AS IS” AND WITHOUT ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
THIS SOFTWARE IS NOT ORIGINAL MIT SOFTWARE, MODIFIED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
Fax Driver x-5
Page 7
Introduction
Note
- This User’s Guide may not be reproduced in part or in full without permis-
- Our company will not be held liable for any incidents caused by using this
- Information included in this User’s Guide is subject to change without no-
sion.
printing system or User’s Guide.
tice.
Fax Driver x-6
Page 8
Introduction
SOFTWARE LICENSE AGREEMENT
This package contains the following materials provided by Konica Minolta
Business Technologies, Inc. (KMBT): software included as part of the printing
system (“Printing Software”), the digitally-encoded machine-readable outline
data encoded in the special format and in the encrypted form (“Font Programs”), other software which runs on a computer system for use in conjunction with the Printing Software (“Host Software”), and related explanatory
written materials (“Documentation”). The term “Software” shall be used to
describe Printing Software, Font Programs and/or Host Software and also include any upgrades, modified versions, additions, and copies of the Software.
The Software is being licensed to you under the terms of this Agreement.
KMBT grants to you a non-exclusive sublicense to use the Software and
Documentation, provided that you agree to the following:
1. You may use the Software and accompanying Font Programs for imaging
to the licensed output de-vice(s), solely for your own internal business
purposes.
2. In addition to the license for Font Programs set forth in Section 1 above,
you may use Roman Font Programs to reproduce weights, styles, and
versions of letters, numerals, characters and symbols (“Typefaces”) on
the display or monitor for your own internal business purposes.
3. You may make one backup copy of the Host Software, provided your
backup copy is not installed or used on any computer. Notwithstanding
the above restrictions, you may install the on any number of computers
solely for use with one or more printing systems running the Printing Software.
4. You may assign its rights under this Agreement to an assignee of all of
Licensee’s right and interest to such Software and Documentation (“Assignee”) provided you transfer to Assignee all copies of such Software
and Documentation Assignee agrees to be bound by all of the terms and
conditions of this Agreement.
5. You agree not to modify, adapt or translate the Software and Documentation.
6. You agree that you will not attempt to alter, disassemble, decrypt, reverse engineer or decompile the Software.
7. Title to and ownership of the Software and Documentation and any reproductions thereof shall remain with KMBT and its licensor.
8. Trademarks shall be used in accordance with accepted trademark practice, including identification of the trademark owner’s name. Trademarks
can only be used to identify printed output produced by the Software.
Such use of any trademark does not give you any rights of ownership in
that trademark.
Fax Driver x-7
Page 9
Introduction
9. You may not rent, lease, sublicense, lend or transfer versions or copies
10. IN NO EVENT WILL KMBT OR ITS LICENSOR BE LIABLE TO YOU FOR
11. Notice to Government End Users: The Software is a “commercial item,”
12. You agree that you will not export the Software in any form in violation of
of the Software Licensee does not use, or Software contained on any unused media, except as part of the permanent transfer of all Software and
Documentation as described above.
ANY CONSEQUENTIAL, INCIDENTAL INDIRECT, PUNITIVE OR SPECIAL DAMAGES, INCLUDING ANY LOST PROFITS OR LOST SAVING,
EVEN IF KMBT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. KMBT OR ITS
LICENSOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THE
SOFTWARE, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THIRD
PARTY RIGHTS. SOME STATES OR JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTIAL, CONSEQUENTIAL
OR SPECIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial computer software documentation,” as
such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R.
12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government End Users acquire the Software with only those rights set forth
herein.
any applicable laws and regulations regarding export control of any
countries.
Fax Driver x-8
Page 10
Introduction
Contents
Introduction
Energy Star® ......................................................................................x-1
What is an ENERGY STAR
Kerberos .........................................................................................x-5
SOFTWARE LICENSE AGREEMENT ................................................x-7
Contents ............................................................................................. x-9
About this manual ...........................................................................x-12
Structure of the manual ................................................................ x-12
Notations ...................................................................................... x-12
Screen images in this user’s guide ............................................... x-12
Using this user’s guide ................................................................. x-13
®
Product? ........................................... x-2
1 Overview
1.1 Printer controller ...............................................................................1-2
1.1.1 Role of the printer controller ...........................................................1-2
1.1.2 Flow of the PC-FAX operation ........................................................ 1-3
1.2 Operating environment .....................................................................1-4
1.2.1 Compatible computers and operating systems .............................1-4
Windows .........................................................................................1-4
1.3 Setting up the system .......................................................................1-5
1.3.1 Network connection .......................................................................1-5
1.3.2 Local connection ............................................................................1-6
2 Installing the fax driver
2.1 Connection and installation procedures .........................................2-2
2.1.1 Windows 2000/XP/Server 2003 ......................................................2-2
2.1.2 Windows Vista/Server 2008 ...........................................................2-3
2.1.3 Windows NT 4.0 .............................................................................2-4
2.2 Automatic installation using the installer .......................................2-5
2.2.1 Installer operating environment ...................................................... 2-5
2.2.2 Settings of this machine .................................................................2-5
2.2.3 To install the fax driver ...................................................................2-6
Fax Driver x-9
Page 11
Introduction
2.3 Installing the fax driver using the Add Printer Wizard .................2-11
2.3.1 Settings of this machine ...............................................................2-11
IP address setting for this machine ..............................................2-11
Specifying the RAW port number for this machine ...................... 2-11
LPD setting for this machine ........................................................2-11
2.3.2 For Windows XP/Server 2003 ...................................................... 2-12
2.3.3 For Windows Vista/Server 2008 ...................................................2-16
2.3.4 For Windows 2000/NT 4.0 ............................................................2-19
2.4 Installing the fax driver using Plug and Play .................................2-22
2.4.1 For Windows XP/Server 2003 ...................................................... 2-22
2.4.2 For Windows Vista/Server 2008 ...................................................2-23
2.4.3 For Windows 2000 ........................................................................ 2-24
2.5 Uninstalling the fax driver ...............................................................2-25
When the fax driver contains the delete function ......................... 2-25
When the fax driver does not contain the delete function ............2-25
3 Setting up the fax driver (Windows)
3.1 Sending a fax .....................................................................................3-2
3.1.1 Fax operations ................................................................................3-2
3.1.2 Selecting a recipient from the phone book ....................................3-5
3.1.3 Creating a fax cover sheet ..............................................................3-6
3.2 Settings ............................................................................................3-11
3.2.1 Common settings .........................................................................3-11
3.2.2 FAX tab .........................................................................................3-12
3.2.3 Basic tab .......................................................................................3-12
3.2.4 Layout tab .....................................................................................3-13
3.2.5 Stamp/Composition tab ...............................................................3-13
3.2.6 Configure tab ................................................................................3-13
3.2.7 Settings tab ..................................................................................3-13
3.3 Specifying the FAX tab settings .....................................................3-14
3.4 Specifying the Basic tab settings ..................................................3-15
3.4.1 Specifying a custom size ..............................................................3-15
3.4.2 Specifying user authentication settings .......................................3-16
3.4.3 Specifying the account track settings ..........................................3-17
Fax Driver x-10
Page 12
Introduction
3.5 Specifying the Layout tab settings ................................................3-19
3.5.1 Printing multiple pages on one page (N in 1, Poster Mode) ......... 3-19
3.6 Specifying the Stamp/Composition tab settings .........................3-21
3.6.1 Sending with an watermark ..........................................................3-21
3.6.2 Editing a watermark ......................................................................3-22
3.7 Specifying the Configure tab settings ...........................................3-24
3.7.1 Selecting an option .......................................................................3-24
3.8 Using a phone book ........................................................................3-26
3.8.1 Adding a recipient to the phone book ..........................................3-26
3.8.2 Editing a phone book ...................................................................3-29
3.9 Saving the driver settings ...............................................................3-32
3.9.1 Saving the driver settings .............................................................3-32
3.9.2 Recalling the settings ...................................................................3-34
3.9.3 Editing the settings .......................................................................3-34
3.9.4 Importing and exporting the driver settings .................................3-35
4 Troubleshooting
4.1 Unable to Fax .....................................................................................4-2
4.2 Unable to specify desired settings or unable to send as
specified .............................................................................................4-3
4.2.1 Error message ................................................................................4-3
5Appendix
5.1 Glossary .............................................................................................5-2
6Index
6.1 Index ...................................................................................................6-2
Fax Driver x-11
Page 13
Introduction
About this manual
Structure of the manual
This manual consists of the following chapters.
Chapter 1 Overview
Chapter 2 Installing the fax driver
Chapter 3 Setting up the fax driver (Windows)
Chapter 4 Troubleshooting
Chapter 5 Appendix
Chapter 6 Index
Notations
Product name
This machine This machine, or printer
Integrated network controller Network controller
Printer controller, including this machine, and
printing system
Microsoft Windows Windows
Printing system
Screen images in this user’s guide
Unless stated otherwise, the fax driver functions are described using the fax
driver for Windows XP.
Fax Driver x-12
Page 14
Introduction
Using this user’s guide
Fax Driver x-13
Page 15
1
Overview
Page 16
Overview
1Overview
1.1 Printer controller
The printer controller is a device that allows this machine to be used as a
printer. The printing functions provided by the printer controller can also be
used to perform PC-FAX operations, which allow a fax to be sent from a
computer.
1.1.1 Role of the printer controller
The printer controller is built into the machine.
You can print or fax from applications on the computer connected to the
printing system. Even when this machine is used as a network printer, you
can print or send faxes from applications on the computer.
1
Machine
Printer
controller
Printing system
Computer
2
Note
To perform fax operations, the optional fax kit is required.
Fax Driver 1-2
Page 17
Overview
1.1.2 Flow of the PC-FAX operation
Conventionally, faxes are sent by loading an original into a fax machine and
sending it.
With the fax driver, you can send a fax directly from your computer without
using any paper (PC-FAX transmission).
Transmission commands sent from the application are received by the fax
driver.
Data is transferred to this machine through the USB interface (when using a
USB connection), through the Ethernet (TCP/IP or IPX/SPX) (when using a
network connection), or through the parallel interface (IEEE 1284) (when using a parallel connection), and then the data is transferred from this machine
to the printer controller. Image rasterization (bitmap data created from output
text and images) is performed by the printer controller. This data is stored in
the memory of this machine and transmitted like a conventional fax job.
Computer
Used with a parallel
connection
Application
Used with a USB
connection
Application
Used with a network
connection
Application
1
Printer driver
Parallel interface
(IEEE 1284)
Fax
Printer driver
USB
Machine
Printer controller
PS/PCL processing (rasterizing)
Printer driver
Ethernet (TCP/IP or
IPX/SPX)
2
Note
To connect the parallel interface, the optional local interface kit is required.
Fax Driver 1-3
Page 18
Overview
1.2 Operating environment
The system requirements for using this printing system and the interfaces
used for connection are explained below.
1.2.1 Compatible computers and operating systems
Check that the computer being connected meets the following conditions.
Windows
Item Operating environment
Operating System Windows NT 4.0 (Service Pack 6a or later)
Processor According to the environment recommended for the operating
Memory Capacity recommended for the operating system
Drive CD-ROM
Windows 2000 Professional/Server (Service Pack 3 or later),
Windows XP Home Edition/Windows XP Professional, Windows XP Professional x64 Edition, Windows Vista Home Basic/Home Premium/Ultimate/Business/Enterprise, Windows
Vista Home Basic/Home Premium/Ultimate/Business/Enterprise ×64 Edition, Windows Server 2003 Standard Edition,
Windows Server 2003 x64 Edition, Windows Server 2008
Standard/Enterprise, Windows Server 2008 Standard/Enterprise x64
system
With sufficient memory resources in the operating system and
application being used
1
Fax Driver 1-4
Page 19
Overview
1.3 Setting up the system
In order to use this printing system, it must first be set up.
Setup consists of connecting this machine to a computer and installing the
fax driver onto the computer being used.
!
Detail
This manual describes the setup method of network connection only for
Port9100 that will be installed by the installer, and LPR/Port9100 that will
be installed by Add Printer Wizard printing.
1.3.1 Network connection
1 Connect this machine to a computer.
2 Make sure the computer is connected to the network.
3 Specify the IP address of the machine to connect it to the network.
– For details on IP address and network settings of the machine, refer
to the User’s Guide [Print Operations].
4 Depending on the connection method and protocol, change the net-
work settings of this machine.
– LPR: Enable the LPD settings on the TCP/IP Setting screen.
– Port9100: Enable the RAW port setting on the TCP/IP Setting
screen, and specify the RAW port number (default setting is
“9100”).
– Windows printing: Enable “Windows printing” on the Windows Set-
ting screen.
– IPP: Enable IPP print on the IPP Setting screen.
1
5 Install the fax driver.
– Specify the network port of the fax driver according to the connec-
tion method and protocol.
Fax Driver 1-5
Page 20
Overview
1.3.2 Local connection
1 Connect this machine to a computer
2 Install the fax driver.
!
Detail
For details on connecting this machine to a computer, refer to the User’s
Guide [Print Operations].
To update an existing fax driver, delete the existing fax driver first. For details, refer to “Uninstalling the fax driver” on page 2-25.
1
Fax Driver 1-6
Page 21
2
Installing the fax driver
Page 22
Installing the fax driver
2 Installing the fax driver
2.1 Connection and installation procedures
In order to use this printing system, the fax driver must be installed. The fax
driver is a program that controls the processing of data for output. Install the
fax driver onto the computer from the provided CD-ROM.
The installation procedure for the Windows fax driver differs depending on
which operating system is used and how this machine is connected to the
computer.
2.1.1 Windows 2000/XP/Server 2003
Setup method Connection method Refer to
Connection method
that can be set up
with an installer
Network connection
USB
Parallel connection
Port9100 “Automatic installation using the installer”
IPP
on page 2-5
* Select the connection method in the
course of installation.
Select “Normal Printing” for Port 9100,
USB or parallel connection, or “Internet
Printing” for IPP connection.
2
Connection method
that can be set up
with the Add Printer
Wizard
Connection method
that can be set up
with Plug and Play
Network connection
USB
Parallel connection
USB “Installing the fax driver using Plug and
Parallel connection
LPR “Installing the fax driver using the Add
Port9100
Windows
printing
IPP
Printer Wizard” on page 2-11
“For Windows XP/Server 2003” on
page 2-12
“For Windows 2000/NT 4.0” on
page 2-19
Play” on page 2-22
“For Windows XP/Server 2003” on
page 2-22
Fax Driver 2-2
Page 23
Installing the fax driver
!
Detail
Before using this machine in a network environment, the network settings
must be specified for this machine. For details, refer to the User’s Guide
[Print Operations].
To install the printer driver under Windows 2000, XP, or Server 2003, log
on as the Administrator.
This manual describes the setup method using the Add Printer Wizard
only for the LPR/Port9100 printing and parallel connection. For installation procedures via other network connections, refer to the User’s Guide
[Print Operations].
This manual describes the setup method of USB connection using the
Plug and Play.
2.1.2 Windows Vista/Server 2008
Setup method Connection method Refer to
Connection method
that can be set up
with an installer
Connection method
that can be set up
with the Add Printer
Wizard
Connection method
that can be set up
with Plug and Play
Network connection
USB
Parallel connection
Network connection
USB
Parallel connection
USB “Installing the fax driver using Plug and
Parallel connection
Port9100 “Automatic installation using the installer”
IPP
LPR “Installing the fax driver using the Add
Port9100
Windows
printing
IPP
on page 2-5
* Select the connection method in the
course of installation.
Select “Normal Printing” for Port 9100,
USB or parallel connection, or “Internet
Printing” for IPP connection.
Printer Wizard” on page 2-11
“For Windows Vista/Server 2008” on
page 2-16
Play” on page 2-22
“For Windows Vista/Server 2008” on
page 2-23
2
Fax Driver 2-3
Page 24
Installing the fax driver
!
Detail
Before using this machine in a network environment, the network settings
must be specified for this machine. For details, refer to the User’s Guide
[Print Operations].
To install the printer driver under Windows Vista/Server 2008, log on as
the Administrator.
This manual describes the setup method using the Add Printer Wizard
only for the LPR/Port9100 printing and parallel connection. For installation procedures via other network connections, refer to the User’s Guide
[Print Operations].
This manual describes the setup method of USB connection using the
Plug and Play.
2.1.3 Windows NT 4.0
Setup method Connection method Refer to
Connection method
that can be set up
with an installer
Connection method
that can be set up
with the Add Printer
Wizard
Network connection
Parallel connection
Network connection
Parallel connection
LPR “Automatic installation using the installer”
LPR “Installing the fax driver using the Add
on page 2-5
* Select the connection method in the
course of installation.
Select “Normal Printing” for a parallel
(LPR) connection.
Printer Wizard” on page 2-11
“For Windows 2000/NT 4.0” on
page 2-19
2
!
Detail
Before using this machine in a network environment, the network settings
must be specified for this machine. For details, refer to the User’s Guide
[Print Operations].
Before performing the installation in Windows NT 4.0 for this machine to
be connected directly to the network using the TCP/IP protocol, the Microsoft TCP/IP Print Service must be installed on the computer.
To install the printer driver under Windows NT 4.0, log on as the Administrator.
Fax Driver 2-4
Page 25
Installing the fax driver
2.2 Automatic installation using the installer
If this installer is used, the fax driver can also be installed at same time as the
necessary printer driver.
The operations vary depending on the connection method, and if connecting
with Port9100, specify the IP address manually. If connecting with USB,
specify the machine that is automatically detected.
2.2.1 Installer operating environment
2
Operating system Windows NT 4.0 (Service Pack 6a or later)
Processor According to the environment recommended for the operating sys-
Memory Capacity recommended for the operating system
*
Before performing the installation in Windows NT 4.0 for this machine to be
Windows 2000 Professional/Server (Service Pack 3 or later), Windows XP Home Edition/Windows XP Professional, Windows XP
Professional x64 Edition, Windows Vista Home Basic/Home Premium/Ultimate/Business/Enterprise, Windows Vista Home Basic/
Home Premium/Ultimate/Business/Enterprise ×64 Edition, Windows Server 2003 Standard Edition, Windows Server 2003 x64
Edition, Windows Server 2008 Standard/Enterprise, Windows
Server 2008 Standard/Enterprise x64
tem
With sufficient memory resources in the operating system and application being used
connected directly to the network using the TCP/IP protocol, the Microsoft
TCP/IP Print Service must be installed on the computer.
2.2.2 Settings of this machine
Specify the IP address of this machine.
Depending on the connection method and protocol, change the network settings of this machine.
- Port9100: Enable the RAW port setting on the TCP/IP Setting screen, and
specify the RAW port number (default setting is “9100”).
- IPP: Enable IPP print on the IPP Setting screen.
2
*
Note
For details on IP address, RAW port number settings and IPP settings of
this machine, refer to the User’s Guide [Print Operations].
Fax Driver 2-5
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Installing the fax driver
2.2.3 To install the fax driver
2
Reminder
When installing on Windows NT 4.0/2000/XP/Vista/Server 2003/Server
2008, administrator permissions are required.
If the wizard starts up in order to add new hardware with a USB connection, click [Cancel].
If the User Account Control window appears when installing on Windows
Vista, click the [Allow] button or the [Continue] button.
1 Insert the printer driver CD-ROM (Driver CD-ROM Vol.1 PCL Driver)
into the computer’s CD-ROM drive.
– Check that the installer starts up, and then continue with step 2.
– If the installer does not start up, open the fax driver “Driver_Fax”
folder on the CD-ROM, and then double-click “Setup.exe” and then
continue with step 3.
2 Click “FAX Driver Install”.
The installation of the fax driver starts.
2
3 Click the [AGREE] button if you agree with all terms and conditions of
the license agreement.
– If you do not agree with the terms and conditions of the license
agreement, the software cannot be installed.
– You can change the display language of the installer box in the low-
er-left corner.
Fax Driver 2-6
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Installing the fax driver
– You can change the display language of the installation license
agreement in the lower-right corner.
4 When the setup selection dialog box appears, click the [Install printers/
MFPs] button, and then click the [Next] button.
The connected printers and MFPs are detected.
5 Specify the printer/MFP.
– Select the machine that is detected automatically, click the [Next]
button, and then go to step 8.
– In addition to “Normal Printing” (Port 9100, USB, Parallel), “Internet
Printing” (IPP) can also be selected as the printing method.
2
Fax Driver 2-7
Page 28
Installing the fax driver
– If the connection to this machine cannot be detected and the list is
not displayed, select “Specify the Printer/MFP Except for the
Above. (IP Address, Host Name...)”, click the [Refer to] button, and
then go to step 6.
– When the connection to the machine cannot be detected, the list is
not displayed. If the printer cannot be detected, turn the machine
off, then on again.
When turning the power off, then on again, wait at least 10 seconds
before turning the power on again; otherwise, this machine may not
function properly.
2
6 Select the connecting method, and then click the [OK] button.
– If connecting with Port9100, select “IP Address/IP Host Name” and
type in the IP address.
– Beside “Local Port”, select “USB” for a USB connection, or select
“LPT1” for a parallel connection.
Fax Driver 2-8
Page 29
Installing the fax driver
– When a message dialog box appears that indicates that the con-
nector cannot be found, click the [OK] button.
7 In the “Select Printer/MFP to Install” dialog box, click the [Next] button.
8 In the Confirm Installation Settings dialog box, click the [Install] button.
2
– If Windows logo test and digital signature warning messages ap-
pear in Windows 2000/XP/Server 2003/Vista/Server 2008, click the
[Continue] or [Yes] button.
– If the Verify the publisher dialog box of Windows Security appears
in Windows Vista/Server 2008, click “Install this driver software anyway”.
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Page 30
Installing the fax driver
9 In the Finish Installing Drivers dialog box, click the [Finish] button.
This completes the fax driver installation.
2
Note
In the Finish Installing Drivers dialog box, installation items can be confirmed and settings can be changed.
[Review]: Check the installation settings.
[Rename Printer]: Change the printer name.
[Property]: Specify the property settings of the fax driver. For details,refer
to “Specifying the Configure tab settings” on page 3-24.
[Print Setting]: Specify the functions of the fax driver. For details, refer to
“Settings” on page 3-11.
[Print Test Page]: Perform test print.
2
Open the printer properties dialog box from the “Printer” window or the
“Printer and FAX” window and change the settings for Share Setting.
Fax Driver 2-10
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Installing the fax driver
2.3 Installing the fax driver using the Add Printer Wizard
As an example, the following describes the installation procedure via a network connection (LPR/Port9100).
When using the LPR/Port9100 printing, specify the port during the printer
driver installation process.
!
Detail
For installation procedures via other network connections (Windows
printing, IPP), refer to the User’s Guide [Print Operations].
2.3.1 Settings of this machine
Before using this machine in a network environment, the network settings
must be specified for this machine.
IP address setting for this machine
Specify the IP address of this machine.
!
Detail
For details on specifying the IP address of this machine, refer to the User’s Guide [Print Operations].
2
Specifying the RAW port number for this machine
To use Port9100 printing, enable the RAW port setting on the TCP/IP Setting
screen of this machine, and specify the RAW port number (default setting is
“9100”).
!
Detail
For details on specifying the RAW port number of this machine, refer to
the User’s Guide [Print Operations].
LPD setting for this machine
To use LPR printing, enable the LPD settings on the TCP/IP Setting screen
of this machine.
!
Detail
For details on LPD settings of this machine, refer to the User’s Guide
[Print Operations].
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Installing the fax driver
2.3.2 For Windows XP/Server 2003
2
Reminder
When installing on Windows XP/Server2003, administrator permissions
are required.
1 Insert the printer driver CD-ROM (Driver CD-ROM Vol.1 PCL Driver)
into the computer’s CD-ROM drive.
2 Click the [Start] button, and then click “Printers and Faxes”.
– If “Printers and Faxes” does not appear in the Start menu, open the
Control Panel from the Start menu, select “Printers and Other Hardware”, and then select “Printers and Faxes”.
3 For Windows XP, click “Add a printer” on the “Printer Tasks” menu.
For Windows Server 2003, double-click the “Add Printer” icon.
2
Windows XP Windows Server 2003
The Add Printer Wizard starts up.
4 Click the [Next] button.
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Installing the fax driver
5 Select “Local printer attached to this computer”, and then click the
[Next] button.
– Clear the “Automatically detect and install my Plug and Play print-
er” check box.
6 Click “Create a new port”, and then select “Standard TCP/IP Port” for
the type of port.
– For a parallel connection, select “LPT1” beside “Use the following
port”.
2
7 Click the [Next] button.
The Add Standard TCP/IP Printer Port Wizard starts.
– For a parallel connection, continue with step 14.
Fax Driver 2-13
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Installing the fax driver
8 Click the [Next] button.
9 In the “Printer Name or IP Address” box, enter the IP address for this
machine, and then click the [Next] button.
– If the Additional Port Information Required dialog box appears, go
to step 10.
– If the Finish screen appears, go to step 13.
– If both the LPR and Port9100 settings are enabled on the machine,
the fax driver and the machine are connected by LPR.
2
10 Select “Custom”, and then click the [Settings] button.
11 Change the settings according to the port, and then click the [OK] but-
ton.
– For an LPR connection, Select “LPR”, and then enter “Print” in the
“Queue name” box.
– For a Port9100 connection, select “RAW”, and then enter the RAW
port number (9100 at default) in the “Port Number” box.
– The information entered here is case-sensitive.
12 Click the [Next] button.
13 Click the [Finish] button.
The Add Printer Wizard appears.
14 Click the [Have Disk] button.
15 Click the [Browse] button.
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Installing the fax driver
16 Specify the desired folder on the CD-ROM that contains the fax driver,
and then click the [Open] button.
– Select the specified folder according to the printer driver to be
used, the operating system, and the language.
Fax driver: “Driver_Fax\Drivers\FAX\Language folder\Win_x86 (for
a 64-bit operating system, "Win_x64")” folder on the Driver CDROM Vol.1 PCL Driver
17 Click the [OK] button.
The “Printers” list appears.
18 Click the [Next] button.
2
19 Follow the on-screen instructions.
– When the Windows logo test and Digital Signature dialog box ap-
pears, click the [Continue Anyway] button.
20 When installation is complete, make sure that the icon of the installed
printer appears in the Printers and Faxes window.
21 Remove the CD-ROM from the CD-ROM drive.
This completes the fax driver installation.
2
Note
If both the LPR and Port9100 settings are enabled on the machine, the
fax driver and the machine are connected by LPR.
Fax Driver 2-15
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Installing the fax driver
2.3.3 For Windows Vista/Server 2008
In Windows Vista/Server 2008, you can retrieve and install the printers that
are on the network.
2
Note
When installing on Windows Vista/Server 2008, administrator permissions are required.
1 Insert the printer driver CD-ROM (Driver CD-ROM Vol.1 PCL Driver)
into the computer’s CD-ROM drive.
2 Click the [Start] button, and then click “Control Panel”.
3 From “Hardware and Sound”, click “Printer”.
– If Control Panel is displayed with Classic View, double-click “Print-
ers”.
The Printers window appears.
4 Click “Add a printer” from the toolbar.
– For Windows Vista:
2
– For Windows Server 2008:
The Add Printer window appears.
Fax Driver 2-16
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Installing the fax driver
5 Click “Add a local printer”.
The Select a Printer Port dialog box appears.
6 Click “Create a new port”, and select “Standard TCP/IP Port”.
– For a parallel connection, select “LPT1” beside “Use an existing
port”.
7 Click the [Next] button.
– For a parallel connection, continue with step 13.
2
8 Select “TCP/IP Device”, and then enter the IP address.
– When both LPR and Port9100 are enabled for this machine, the fax
driver and the machine is connected with LPR.
9 Click the [Next] button.
– If the Additional Port Information Required dialog box appears, go
to step 10.
– If the Install the printer driver dialog box appears, go to step 13.
10 Select “Custom”, and then click the [Settings] button.
11 Change the settings according to the port, and then click the [OK] but-
ton.
– For an LPR connection, select “LPR”, and then enter “Print” in the
“Queue name” box.
– For a Port9100 connection, select “RAW”, and then enter the RAW
port number (9100 at default) in the “Port Number” box.
– The information entered here is case-sensitive.
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Installing the fax driver
12 Click the [Next] button.
The Install the printer driver dialog box appears.
13 Click the [Have Disk] button.
14 Click the [Browse] button.
15 Specify the desired folder on the CD-ROM that contains the fax driver,
and then click the [Open] button.
– Select the specified folder according to the printer driver to be
used, the operating system, and the language.
Fax driver:“ Driver_Fax\Drivers\FAX\Language folder\Win_x86 (for
a 64-bit operating system, "Win_x64")” folder on the Driver CDROM Vol.1 PCL Driver
16 Click the [OK] button.
The “Printers” list appears.
17 Click the [Next] button.
2
18 Follow the on-screen instructions.
– If the User Account Control window appears, click the [Continue]
button.
– If the Verify the publisher dialog box of Windows Security appears,
click “Install this driver software anyway”.
19 Click the [Finish] button.
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Installing the fax driver
20 When installation is completed, make sure that the icon of the installed
printer appears in the Printers and Faxes window.
21 Remove the CD-ROM from the CD-ROM drive.
This completes the fax driver installation.
2
Note
If both the LPR and Port9100 settings are enabled on the machine, the
fax driver and the machine are connected by LPR.
2.3.4 For Windows 2000/NT 4.0
2
Reminder
When installing Windows 2000/NT 4.0, administrator permissions are required.
1 Insert the printer driver CD-ROM (Driver CD-ROM Vol.1 PCL Driver)
into the computer’s CD-ROM drive.
2 Click the [Start] button, point to “Settings”, and then click “Printers”.
2
3 Double-click the “Add Printer” icon.
The Add Printer Wizard starts up.
4 Follow the on-screen instructions.
5 In the screen for selecting the printer connection, select “Local printer”.
Fax Driver 2-19
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Installing the fax driver
6 Click the [Next] button.
A screen for specifying ports appears.
7 Click “Create a new port”, and then select “Standard TCP/IP Port” for
the type of port.
– For a parallel connection, select “LPT1”.
– On Windows NT 4.0, select “LPR Port” from the “Available Printer
Ports” list, and then click the [New Port] button.
8 Click the [Next] button.
The Add Standard TCP/IP Printer Port Wizard starts.
– For a parallel connection, continue with step 15.
9 Click the [Next] button.
10 In the “Printer Name or IP Address” box, enter the IP address for this
machine, and then click the [Next] button.
– If the Additional Port Information Required dialog box appears, go
to step 11.
– If the Finish screen appears, go to step 14.
11 Select “Custom”, and then click the [Settings] button.
2
12 Change the settings according to the port, and then click the [OK] but-
ton.
– For an LPR connection, Select “LPR”, and then enter “Print” in the
“Queue name” box.
– For a Port9100 connection, select “RAW”, and then enter the RAW
port number (9100 at default) in the “Port Number” box.
– The information entered here is case-sensitive.
13 Click the [Next] button.
14 Click the [Finish] button.
The Add Printer Wizard appears.
15 Click the [Have Disk] button.
16 Click the [Browse] button.
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Installing the fax driver
17 Specify the desired folder on the CD-ROM that contains the fax driver,
and then click the [Open] button.
– Select the specified folder according to the printer driver to be
used, the operating system, and the language.
For Windows 2000
Fax driver: “Driver_Fax\Drivers\FAX\Language folder\Win_x86”
folder on the Driver CD-ROM Vol.1 PCL Driver
For Windows NT 4.0
Fax driver: “Driver_Fax\Drivers\FAX\Language folder\WinNT4.0”
folder on the Driver CD-ROM Vol.1 PCL Driver
18 Click the [OK] button.
The “Printers” list appears.
19 Click the [Next] button.
2
20 Follow the on-screen instructions.
– When the Digital Signature dialog box appears, click the [Yes] but-
ton.
21 When installation is complete, make sure that the icon of the installed
printer appears in the Printers window.
22 Remove the CD-ROM from the CD-ROM drive.
This completes the fax driver installation.
Fax Driver 2-21
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Installing the fax driver
2.4 Installing the fax driver using Plug and Play
2.4.1 For Windows XP/Server 2003
1 After using a USB or parallel cable to connect this machine to a com-
puter, turn on the computer.
– Do not disconnect or connect the cable while the computer is start-
ing up.
2 Insert the printer driver CD-ROM (Driver CD-ROM Vol.1 PCL Driver)
into the computer’s CD-ROM drive.
3 Turn the main power of this machine on.
The Found New Hardware Wizard dialog box appears.
– If the Found New Hardware Wizard does not start up, turn the main
power off, then on again.
– When turning the power off, then on again, wait at least 10 seconds
before turning the power on again; otherwise, this machine may not
function properly.
4 Select “Install from a list or specific location (Advanced)”, and then
click the [Next] button.
– If the Windows connect to Windows Update dialog box appears,
select “NO”.
2
5 From “Search for the best driver in these locations”, select “Include this
location in the search”, and then click the [Browse] button.
6 Specify the desired folder on the CD-ROM that contains the fax driver,
and then click the [Open] button.
– Select the specified folder according to the printer driver to be
used, the operating system, and the language.
Fax driver: “Driver_Fax\Drivers\FAX\Language folder\Win_x86 (for
a 64-bit operating system, "Win_x64")” folder on the Driver CDROM Vol.1 PCL Driver
7 Click the [Next] button, and then follow the on-screen instructions.
– When the Windows logo test and Digital Signature dialog box ap-
pears, click the [Continue Anyway] or [YES] button.
8 Click the [Finish] button.
9 When installation is complete, make sure that the icon of the installed
printer appears in the Printers and Faxes window.
Fax Driver 2-22
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Installing the fax driver
10 Remove the CD-ROM from the CD-ROM drive.
This completes the fax driver installation.
2.4.2 For Windows Vista/Server 2008
1 After using a USB or parallel cable to connect this machine to a com-
puter, turn on the computer.
– Do not disconnect or connect the cable while the computer is start-
ing up.
2 Turn the main power of this machine on.
The Found New Hardware Wizard dialog box appears.
– If the Found New Hardware Wizard dialog box is not appeared, turn
the main power off, then on again.
When the turning the power off, then on again, wait at least 10 seconds before turning the power on again; otherwise, this machine
may not function properly.
3 Click “Locate and install driver software (recommended)”.
The dialog box prompting you to insert the disk appears.
– If the disk is not available, click “I don’t have the disk. Show me oth-
er options”. In the next screen, select “Browse my computer for
driver software (advanced)”, and then specify the desired fax driver
folder.
2
4 Insert the printer driver CD-ROM (Driver CD-ROM Vol.1 PCL Driver)
into the CD-ROM drive of the computer.
The information on the disk is retrieved. A list of software supporting
this machine appears.
5 Specify the name of the desired fax driver, and then click the [Next]
button.
6 Follow the on-screen instructions.
– If the User Account Control or Digital Signature window appears,
click the [Continue] or [Yes] button.
– If the Verify the publisher dialog box of Windows Security appears,
click “Install this driver software anyway”.
7 When the installation is completed, click the [Close] button.
8 After installation is completed, make sure that the icon of the installed
printer appears in the Printers window.
Fax Driver 2-23
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Installing the fax driver
9 Remove the CD-ROM from the CD-ROM drive.
This completes the fax driver installation.
2.4.3 For Windows 2000
1 After using a USB or parallel cable to connect this machine to a com-
puter, turn on the computer.
– Do not disconnect or connect the cable while the computer is start-
ing up.
2 Insert the printer driver CD-ROM (Driver CD-ROM Vol.1 PCL Driver)
into the computer’s CD-ROM drive.
3 Turn the main power of this machine on.
The Found New Hardware Wizard starts up.
4 Select “Search for a suitable driver for my device (recommended)”, and
then click the [Next] button.
5 Select “Specify location”, and then click the [Next] button.
6 Specify the desired folder on the CD-ROM that contains the fax driver,
and then click the [Open] button.
– Select the specified folder according to the printer driver to be
used, the operating system, and the language.
Fax driver: “Driver_Fax\Drivers\FAX\Language folder\Win_x86 (for
a 64-bit operating system, "Win_x64")” folder on the Driver CDROM Vol.1 PCL Driver
2
7 Click the [OK] button, and then follow the on-screen instructions.
– If digital signature warning message appears, click [Yes].
8 Click the [Finish] button.
9 When installation is complete, make sure that the icon of the installed
printer appears in the Printers window.
10 Remove the CD-ROM from the CD-ROM drive.
This completes the fax driver installation.
Fax Driver 2-24
Page 45
Installing the fax driver
2.5 Uninstalling the fax driver
If it becomes necessary to delete the fax driver, for example, when you want
to reinstall the fax driver, follow the procedure below to delete the driver.
When the fax driver contains the delete function
If the fax driver was installed with an installer, the delete function of the fax
driver is included.
1 Click the [Start] button, point to “All Programs” (or “Programs”), then to
“xxxxx <group name>”, and then click “xxxxx <model_name>”-“Uninstall Printer Driver”.
2 Select the components to be deleted, and then click the [Uninstall] but-
ton. Follow the on-screen instructions.
2
3 If the restart dialog box appears, click [OK] to restart the computer.
When the fax driver does not contain the delete function
If the fax driver was not installed with an installer, the delete function of the
fax driver is not included.
1 Open the Printers window (for Windows XP/Server 2003, Printers and
Faxes window).
2 Select the icon of the printer that you want to delete.
3 Press the [Delete] key on the computer keyboard to delete the fax driv-
er.
Fax Driver 2-25
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Installing the fax driver
4 Follow the on-screen instructions.
– When the fax driver has been deleted, the icon will disappear from
the Printers window (for Windows XP/Server 2003, Printers and
Faxes window).
– For Windows NT 4.0, this completes the installation. Continue with
step 10.
– For Windows 2000/XP/Vista/Server 2003/Server 2008, continue by
deleting the fax driver from Print Server Properties.
5 Open “Server Properties”.
– For Windows 2000/XP/Server 2003, click the [File] menu, and then
click [Server Properties].
– For Windows Vista/Server 2008, right-click space in the Printers
window and click “Run as administrator”, and then click “Server
Properties”.
– If the User Account Control window appears, click the [Continue]
button.
6 Click the Driver tab.
7 Select the printer driver to be deleted from the “Installed printer drivers”
list, and then click the [Remove] button.
– For Windows 2000/XP/Server 2003, continue with step 9.
– For Windows Vista/Server 2008, continue with step 8.
2
8 Select “Remove driver and driver package.” on the deletion confirma-
tion screen, and then click the [OK] button.
9 In the Deletion Confirmation dialog box, click the [Yes] button.
– For Windows Vista/Server 2008, when the deletion confirmation
screen is displayed, click the [Delete] button.
10 Close the window, and then restart the computer.
– Be sure to restart the computer.
This completes the fax driver uninstallation procedure.
Fax Driver 2-26
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Installing the fax driver
2
Note
Even if the fax driver is deleted using the method described above, the
model information file will remain in the computer. Therefore, the driver
may not be able to be overwritten when reinstalling the same version of
the fax driver. When installing the same version of the fax driver, be sure
to also delete the files described below.
Check the “C:\WINDOWS\system32\spool\drivers\w32x86” folder (for
the x64 system, the “C: \WINDOWS\system32\spool\drivers\x64” folder)
and delete the folder of the corresponding model if it is available. If the
PCL driver and PostScript driver are installed, the model information of
both drivers is deleted. If one driver is remaining, do not delete it.
Delete the “oem*.inf” and “oem*.PNF” files in the “C:\WINDOWS\inf”
folder. (The asterisk (*) in the file name displays a number, and the
number varies according to the environment of the computer.) Before deleting the files, open the INF file, check that the model name is described
in the last several lines, and then check that the file of the corresponding
model is available. The PNF file is the same number as the INF file. When
you have deleted a file using “Remove driver and driver package.” in Windows Vista/Server 2008, this operation is not required.
2
Fax Driver 2-27
Page 48
3
Setting up the fax driver
(Windows)
Page 49
Setting up the fax driver (Windows)
3 Setting up the fax driver (Windows)
3.1 Sending a fax
3.1.1 Fax operations
2
Reminder
To use the fax function, you must install the optional fax kit onto this machine. In addition, you must enable the fax kit on the Configure tab after
installation. For details, refer to “Specifying the Configure tab settings” on
page 3-24.
!
Detail
For details on the fax function of this machine, refer to the User’s Guide
[Facsimile Operations].
1 Create the data you want to send using any application.
3
2 From the [File] menu, select “Print”.
3 From “Printer Name”, select “xxxxxxx FAX”.
4 Click the [Preferences] button or the [Properties] button to change the
fax driver settings as necessary.
– By clicking the [Preferences] button or the [Properties] button in the
Print dialog box, you can specify the settings of each model in the
FAX Printing Preferences dialog box that appears. For details, refer
to “Settings” on page 3-11.
5 Click the [Print] (or [OK]) button.
The FAX Transmission Popup dialog box appears.
Fax Driver 3-2
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Setting up the fax driver (Windows)
6 Enter the recipient’s name and fax number in the “Name” and “FAX
Number” text boxes.
– Up to 80 characters can be entered in the “Name” text box.
– Up to 38 characters (numbers 0 through 9, hyphens (-), #, *, P, and
T) can be entered in the “FAX Number” text box. To send a fax overseas, be sure to enter the country code first.
– Change the transmission mode as necessary.
International Transmission Mode: Slows the speed when sending
faxes overseas. Select this check box if errors occur when sending
faxes overseas.
– The fax numbers that are registered in the phone book can be spec-
ified by clicking the [Add From Phone Book] button. For details, refer to “Selecting a recipient from the phone book” on page 3-5.
– The names and fax numbers that were entered can be added to the
phone book’s “Simple Entry” folder by clicking the [Register To
Phone Book] button.
– If a phone book has not been created, you cannot add recipients to
the phone book by clicking the [Register To Phone Book] button. To
use this function, be sure to create a phone book first. For details,
refer to “Adding a recipient to the phone book” on page 3-26.
3
Fax Driver 3-3
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Setting up the fax driver (Windows)
7 Click the [Add Recipients] button.
– To add multiple recipients, repeat steps 6 and 7. Up to 12 recipients
can be added.
– To delete a recipient from the list, click the [Delete From List] but-
ton.
8 If necessary, select the “FAX Cover Sheet” check box to create a fax
cover sheet.
– For details, refer to “Creating a fax cover sheet” on page 3-6.
9 Click the [OK] button.
The fax data is sent via this machine.
3
Fax Driver 3-4
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Setting up the fax driver (Windows)
3.1.2 Selecting a recipient from the phone book
!
Detail
To use the phone book, the names and fax numbers of the recipients
must be added to the phone book first. For details, refer to “Adding a recipient to the phone book” on page 3-26.
1 When sending a fax, click the [Add From Phone Book] button in the
FAX Transmission Popup dialog box.
– To open the FAX Transmission Popup dialog box, follow steps 1 to
5 under “Fax operations”. For details, refer to “Fax operations” on
page 3-2.
2 Select “Personal List” or “Group” from the list on the left side of the di-
alog box to display the desired recipient in “Personal Information”.
– Click the [Find] button to specify the conditions to search for a re-
cipient.
3
Fax Driver 3-5
Page 53
Setting up the fax driver (Windows)
3 Select the name of the recipient you want to send a fax to, and then
click the [Add Recipients] button.
– Multiple recipients can be added in the same way. Up to 12 recipi-
ents can be added.
– To delete a recipient, click the [Delete] button.
3
– If recipients have been added to a group, all the members of the
group can be added to “Recipient List” (group transmission) by selecting a group name, then clicking the [Add Recipients] button.
4 Click the [OK] button.
The names that were specified are added to “Recipient List” and the
FAX Transmission Popup dialog box appears again.
3.1.3 Creating a fax cover sheet
When sending a fax, you can attach a cover sheet to the fax message by selecting the “FAX Cover Sheet” check box in the FAX Transmission Popup dialog box. You can edit the cover sheets from the FAX Cover Sheet Settings
dialog box that appears by clicking the [Settings] button in the Fax Transmission Popup dialog box.
In the FAX Cover Sheet Settings dialog box, you can change the settings on
the Basic, Recipient, Sender, or Image tab by switching between each
screen.
Fax Driver 3-6
Page 54
Setting up the fax driver (Windows)
2
Note
For Windows Vista x64/Server 2008 x64, the “FAX Cover Sheet” check
box cannot be selected from the FAX Transmission Popup dialog box. It
must be specified in the Print settings for the fax driver in advance. In addition, “FAX Cover Sheet” cannot be selected with any of the following
functions at the same time.
- [User Authentication]
- [Account Track]
- [Popup Authentication Dialog when printing]
1 Select the “FAX Cover Sheet” check box in the FAX Transmission Pop-
up dialog box.
2 Click the [Settings] button.
The FAX Cover Sheet Settings dialog box appears.
3 Select the size of the cover sheet from the “Cover Size” drop-down list.
3
4 On the Basic tab, specify the format of the cover sheet and subject of
the fax.
– Style: Selects the format design of the cover sheet.
– Subject: Enters the subject of the fax to be sent. Up to 64 charac-
ters can be entered in the “Subject” text box.
Fax Driver 3-7
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Setting up the fax driver (Windows)
– Date: Specifies the date. Select a format or enter any format. If en-
tering a format, up to 20 characters can be entered in the “Input Ar-
bitrarily” text box.
– Pages: Specifies the number of pages to be sent.
– Comment: Enters the text to be displayed in the comment box. Up
to 640 characters can be entered in the “Comment” text box, and
returns are converted into two characters.
5 Specify the recipient information on the Recipient tab.
3
– Standard: Specifies standard text.
– Details: Specifies the details described under “Recipient Setting
Details”.
– Load with Joint Name: Lists the recipient with joint names. The
items listed are the items shown under “Recipient List” on the FAX
Transmission Popup dialog box.
– Load Set Information: Lists the information that was entered in the
“Company”, “Department”, “Name”, and “FAX Number” text box-
es.
– Read: Reads the information of the first recipient to the information
box.
– If “Load with Joint Name” is selected, the names that were added
are entered, but titles cannot be added.
Fax Driver 3-8
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Setting up the fax driver (Windows)
– If a recipient is not specified on the FAX Transmission Popup dialog
box, “Load Set Information” cannot be selected. In addition, it can-
not be selected on the FAX tab in the FAX Printing Preferences di-
alog box as well.
6 Specify the sender information on the Sender tab.
Select the check box of the information to be listed, and then enter the
information.
3
Fax Driver 3-9
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Setting up the fax driver (Windows)
7 To place graphics such as a company logo or map on a cover sheet,
specify the image file on the Image tab.
Select the “Zoom” check box to specify the size, and set the position
with the values in the “X” and “Y” boxes.
3
8 Check the specified settings.
Click the [Check] button to check an enlarged preview image.
– Click the [Add] button to save the cover sheet settings. The settings
can then be recalled from the “Cover Sheet Settings” drop-down
list the next time a cover sheet is used.
9 Click the [OK] button.
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Setting up the fax driver (Windows)
3.2 Settings
3.2.1 Common settings
The following describes the common settings and buttons that are displayed
on all tabs.
3
Button Function
OK Click this button to close the dialog box and apply any set-
Cancel Click this button to cancel any settings that have been
Help Click this button to display the help for each item on the
Add (Favorite Setting) Click this button to save the current settings and to view
Edit (Favorite Setting) Click this button to change the saved settings.
Default Click this button to return the settings to their defaults,
tings that have been changed.
changed and close the dialog box.
currently displayed dialog box.
them at a later time.
which were selected when the driver was installed.
Fax Driver 3-11
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Setting up the fax driver (Windows)
Button Function
View A preview of the page layout as specified in the current set-
!
Detail
To enable any installed options, you must specify the Device Option settings. For details, refer to “Specifying the Configure tab settings” on
page 3-24.
3.2.2 FAX tab
3
tings is displayed and a preview image of the print job can
be checked.
Item Function
Resolution Specifies the fax resolution.
Cover Sheet Specifies the fax cover sheet.
Phone Book Entry Edits the phone book.
3.2.3 Basic tab
Item Function
Original Orientation Specifies the orientation of the original.
Original Size Specifies the size of the original.
Paper Size Specifies the output paper size of the recipient. Automati-
Zoom Specifies the enlargement and reduction ratio.
[Authentication/Account Track] Specifies the user name and password if user authentica-
Fax Driver 3-12
cally enlarges or reduces when the Original Size setting is
changed.
tion settings have been specified on the machine, or the
department name and password if account track settings
have been specified on the machine.
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Setting up the fax driver (Windows)
3.2.4 Layout tab
Item Function
Combination Prints multiple pages on one page, or prints one sheet of an
Skip Blank Pages Does not print blank pages in the data.
3.2.5 Stamp/Composition tab
Item Function
Watermark Prints a watermark (text stamp) on the page being printed.
3.2.6 Configure tab
Item Function
Device Option Specifies the status of the options that are installed on this
original divided on multiple pages. Details can be specified
by clicking the [Combination Details] button.
Watermarks can be added, changed, or deleted by clicking
the [Edit] button.
machine and the status of the account track function.
Specify the status of each item from the “Setting” dropdown list.
3
2
Note
To display the Configure tab, right-click the “xxxxxxx FAX” icon, and then
click “Properties”.
3.2.7 Settings tab
Item Function
Display Constraint Message Displays a message when functions that cannot be speci-
Display paper set in Print Server
Properties
Popup Authentication Dialog
when printing
Store Custom Size Store the custom paper sizes.
fied at the same time were enabled from the printer driver.
Uses the paper that was added in [Server Properties] of the
printer folder.
Displays the Account Track dialog box when a print job is
specified to enter the department name.
2
Note
To display the Settings tab, right-click the “xxxxxxx FAX” icon, and then
click “Properties”.
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Setting up the fax driver (Windows)
3.3 Specifying the FAX tab settings
Resolution: Specifies the fax resolution. If the resolution is increased, the
transmission time may take longer.
Cover Sheet: Specifies the fax cover sheet. This function can be specified
when sending a fax. For details, refer to “Creating a fax cover sheet” on
page 3-6.
Phone Book Entry: Edits the phone book. For details, refer to “Adding a recipient to the phone book” on page 3-26.
3
Fax Driver 3-14
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Setting up the fax driver (Windows)
3.4 Specifying the Basic tab settings
Original Orientation: Specifies the orientation of the original.
Original Size: Specifies the paper size of the original.
Paper Size: Specifies the output paper size of the recipient. Automatically
enlarges or reduces when the Original Size setting is changed.
Zoom: Specifies the enlargement and reduction ratio.
[Authentication/Account Track]: Specifies the user name and password if
user authentication settings have been specified on the machine, or the department name and password if account track settings have been specified
on the machine.
3
3.4.1 Specifying a custom size
If sending an original of a custom size, or if the recipient is using a custom
paper size, you can specify the paper size by following the procedure described below.
1 From the “Original Size” or the “Paper Size” drop-down list, select
“Custom Size”.
The Custom Size Settings dialog box appears.
2 Specify settings for the following:
– Width: Specifies the width of the custom paper size according to
the selected measurement unit.
Fax Driver 3-15
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Setting up the fax driver (Windows)
– Length: Specifies the length of the custom paper size according to
the selected measurement unit.
– Unit: Selects the measurement unit that specifies the size.
3 Click the [OK] button.
3.4.2 Specifying user authentication settings
If user authentication settings have specified on the machine, you must enter
a user name and password.
2
3
Note
If a fax is sent using a user name or password that is not registered with
the user authentication settings of the machine or if a fax is sent without
the “User Authentication” check box selected, the fax is deleted without
being authenticated by the machine.
If user authentication settings have been specified on the machine when
“Enhance Security” is set to “ON” or access locks are specified with the
software switch settings, incorrectly entering user authentication information locks the machine so that no operation can be performed by the
corresponding user. For details on the user authentication settings and
enhanced security settings, refer to the User's Guide [Copy Operations].
!
Detail
If user authentication settings have not been specified on the Configure
tab, user authentication is not performed. To perform user authentication,
be sure to specify the appropriate settings under “Device Option”. For
details, refer to "“Specifying the Configure tab settings” on page 3-24.
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Setting up the fax driver (Windows)
1 Click the Basic tab.
2 Click the [Authentication/Account Track] button.
3 Type in the user name and the password.
– Up to 64 characters can be entered for the user name, and up to 32
characters can be entered for the password.
3
4 Click the [OK] button.
2
Note
For details on user authentication, consult the administrator of this machine.
3.4.3 Specifying the account track settings
If the account track settings have been specified on this machine, you must
enter a department name and password.
2
Note
If a fax is sent using a department name or password that is not a registered account on this machine, or if a fax is sent without “Account Track”
selected, the operation is not authenticated by this machine and the job
is canceled.
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Page 65
Setting up the fax driver (Windows)
!
Detail
If the account track settings are not specified on the Configure tab, account track cannot be performed. If using the account track function, be
sure to specify the Device Option settings . For details, refer to “Specifying the Configure tab settings” on page 3-24.
1 Click the Basic tab.
2 Click the [Authentication/Account Track] button.
3 Enter the department name and password.
– Up to 8 characters can be entered for the department name and the
password.
3
4 Click the [OK] button.
2
Note
For details on the account track function, consult the administrator of this
machine.
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Setting up the fax driver (Windows)
3.5 Specifying the Layout tab settings
Combination: Prints multiple pages on one page, or prints one sheet of an
original divided on multiple pages. Details can be specified by clicking the
[Combination Details] button.
Skip Blank Pages: Does not print blank pages in the data.
3
3.5.1 Printing multiple pages on one page (N in 1, Poster Mode)
You can specify whether to print multiple pages of text on one page with N
in 1 printing, or print one sheet of an original divided on multiple pages with
Poster Mode printing.
N in 1 printing comes in handy when you want to reduce the number of output pages.
Poster Mode printing comes in handy when the recipient’s fax machine does
not support large paper sizes.
1 Click the Layout tab.
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Setting up the fax driver (Windows)
2 Select the “Combination” check box, and then specify the setting from
the drop-down list.
To change the “Border” and “Overlap width line” settings, click the
[Combination Details] button, and then change the settings in the dialog box that appears.
2
3
Reminder
When printing a job that contains pages of different sizes and orientations, images may be missing or overlapping when the document is printed.
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Setting up the fax driver (Windows)
3.6 Specifying the Stamp/Composition tab settings
3.6.1 Sending with an watermark
Specific text can be sent in the background as an watermark.
3
2
Note
For Windows Vista x64/Server 2008 x64, “Watermark” cannot be selected with any of the following functions at the same time.
- [User Authentication]
- [Account Track]
- [Popup Authentication Dialog when printing]
1 Click the Stamp/Composition tab.
2 Select the “Watermark” check box.
3 From the list, select the watermark that you want to print.
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Setting up the fax driver (Windows)
3.6.2 Editing a watermark
You can change the fonts and position of the watermark and you can register
a new one.
1 Click the Stamp/Composition tab.
2 Select the “Watermark” check box.
3 Click the [Edit] button under “Watermark”.
The Edit Watermark dialog box appears.
4 To create a watermark, click the [Add] button.
To change a watermark, select the watermark from the “Current Watermark” list.
5 Specify settings for the following:
3
– Watermark Name: Enters the name of the watermark.
– Watermark Text: Enters the text that is to be printed as a water-
mark.
– [Add]: Click to create a new watermark.
– [Delete]: Click to delete the selected watermark.
– Position: Specifies the vertical and horizontal positions. The water-
mark position can also be specified by using the horizontal and ver-
tical sliders in the dialog box.
– Angle: Specifies the watermark print angle.
– Font Name: Specifies the font.
– Size: Specifies the size.
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Setting up the fax driver (Windows)
– Style: Specifies the font style.
– Frame: Specifies the frame style.
– Density: Specifies the density of the text.
– Sharing: Specifies whether to register the watermark as public or
private.
– Transparent: Prints the watermark as a transparent image.
– 1st Page Only: Prints the watermark on the first page only.
– Repeat: Prints several watermarks on a single page.
6 Click the [OK] button.
2
Note
Up to 30 watermarks can be registered with the shared setting, and up to
20 watermarks can be registered with the private setting.
Only the administrator can select a setting under “Sharing”.
3
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Setting up the fax driver (Windows)
3.7 Specifying the Configure tab settings
3.7.1 Selecting an option
You can specify whether an option is enabled so that the functions of this
machine are available from the fax driver.
If the options are not set using the Configure tab, the option function cannot
be used with the fax driver. When installing options, be sure to make the
proper settings.
3
1 Open the Printers window or Printers and Faxes window.
– For Windows 2000, click the [Start] button, point to “Settings”, and
then click the “Printers”.
– For Windows XP/Server 2003, click the [Start] button, and then
click “Printers and Faxes”.
– For Windows Vista/Server 2008, click the [Start] button, open Con-
trol Panel, and then click “Printer” from “Hardware and Sound”.
– If “Printers and Faxes” does not appear in the Start menu in Win-
dows XP/Sever 2003, open the Control Panel from the Start menu,
select “Printers and Other Hardware”, and then select “Printers and
Faxes”.
2 Right-click the “xxxxxxx FAX” icon, and then click “Properties”.
3 Click the Configure tab.
4 Select the options to be specified under “Device Option”.
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Setting up the fax driver (Windows)
5 Select the status of the option from the “Setting” drop-down list.
2
Note
If a “Model” is available under “Device Option”, select the model to be
used.
3
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Setting up the fax driver (Windows)
3.8 Using a phone book
3.8.1 Adding a recipient to the phone book
When sending a fax, you can recall the fax numbers that are used frequently
by adding them to a phone book. A phone book can be added from the FAX
tab in the FAX Printing Preferences dialog box.
1 From the FAX tab in the FAX Printing Preferences dialog box, click the
[Phone Book Entry] button.
The Phone Book Entry dialog box appears.
3
2 From the left side of the dialog box, select “Personal List”, and then
click the [Add New] button.
The Personal Information\\Personal List dialog box appears.
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Setting up the fax driver (Windows)
3 Enter the appropriate information in the “Name”, “Fax Number”, “Com-
pany”, and “Department” text boxes.
– If entering a name for a fax cover sheet, titles cannot be added. To
add a title to a fax cover sheet, add the title in the “Name” text box.
– Up to 80 characters can be entered in the “Name”, “Company”, and
“Department” text boxes.
– Up to 38 characters (numbers 0 through 9, hyphens (-), #, *, P, and
T) can be entered in the “Fax Number” text box. To send a fax over-
seas, be sure to enter the country code first.
– Change the transmission mode as necessary.
International Transmission Mode: Slows the speed when sending
faxes overseas. Select this check box if errors occur when sending
faxes overseas.
3
4 To add a recipient to a group, select the check box of the group to be
added.
– If adding a recipient to a group, you can specify the recipient in a
group (group transmission). To send faxes to specific members, it
comes in handy to add them to a group.
– Multiple groups can be selected and added.
– The group name can be changed.
5 Click the [OK] button.
The information of the recipient is registered and it is added to “Personal Information”.
If a group was specified, the group that was added also appears in
“Group”.
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Setting up the fax driver (Windows)
6 Click the [OK] button.
If a name was added, the editing of the phone book is complete.
The first time you register a phone book, a dialog box to confirm whether you want to save the phone book appears.
7 Click the [Yes] button.
The Save As dialog box appears.
8 Specify the storage location, enter the file name, and then click the
[Save] button.
The phone book is saved as a file.
3
– The Save As dialog box appears when a phone book is registered
for the first time. The Save As dialog box does not appear from the
second time the phone book is changed and thereafter since the
phone book file is automatically overwritten.
– The saved phone book file automatically appears the next time you
open the phone book. To open a different phone book, select
“Open” from the “File” menu in the Phone Book Entry dialog box. If
multiple phone books have been saved, you can use the phone
books by switching between them.
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Setting up the fax driver (Windows)
– A new phone book can be created by clicking “New” from the “File”
menu in the Phone Book Entry dialog box. You can save a file under
a different name by clicking “Save As” from the “File” menu.
– The file extension for the phone book files is “.csv”.
3.8.2 Editing a phone book
You can easily change the personal information that was registered, change
the group names, edit, or organize the phone books.
To change the personal information:
Select the name you want to change from “Personal List” on the left side of
the dialog box, and then click the [Edit] button on the right. The same Personal Information\\Personal List dialog box that appeared when you registered the phone book appears, allowing you to change the information.
You can select the name that you want to change from “Personal List” on the
left side of the dialog box, and you can delete a recipient by clicking the [Delete] button on the right. If a recipient is deleted, it is also deleted from the
registered group.
3
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Setting up the fax driver (Windows)
2
Note
When sending a fax, the names and fax numbers that were entered manually and registered by clicking the [Register To Phone Book] button, appear in the “Simple Entry” folder of the phone book.
To change a registered recipient to a group: From “Personal List” on the left
side of the dialog box, select the name you want to change, and then select
or clear the check box of the group under the “Select Group” drop-down list.
3
2
Note
A recipient can even be added to a group by dragging the recipient’s
name from “Personal List” on the left side of the dialog box to the desired
group. However, the name cannot be dragged out of the group.
Up to 100 recipients can be added to a group.
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Setting up the fax driver (Windows)
To change a group name:
Select the group that you want to change from “Group” on the left side of the
dialog box, and then specify “Rename Group” from the “Edit” menu.
To create a folder:
Select “Personal List” on the left side of the dialog box, and then specify
“Add Folder” from the “Edit” menu.
You can move names from “Personal List” by dragging them to a folder.
2
Note
Names can also be moved to the desired folder by right-clicking a name
and selecting “Copy” or “Cut”, then selecting “Paste” on the target folder.
Up to 40 characters can be entered for the folder name.
A folder can be up to three layers deep.
To edit a folder, select the desired folder, and then click the [Edit] button.
To delete a folder, select the desired folder, and then click the [Delete] button.
To search the personal information:
Click the [Find] button on the right side of the dialog box to display the Find
dialog box where the search conditions can be specified.
3
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Setting up the fax driver (Windows)
3.9 Saving the driver settings
You can save the setting values of the changed driver and recall them as
necessary.
3.9.1 Saving the driver settings
1 Change the driver settings from the Basic tab and the Layout tab.
2 Click the [Add] button next to the “Favorite Setting” drop-down list.
3
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Setting up the fax driver (Windows)
3 Specify settings for the following:
– Name: Enters the specified registration name.
– Icon: Specifies the icon. The settings can be registered even if the
icon is not specified.
– Sharing: Specifies whether to register the specified file as public or
private.
– Comment: Enters the detailed description of the specified file, if
necessary.
3
4 Click the [OK] button.
The specified settings are registered in the “Favorite Setting” dropdown list.
2
Note
Up to 30 shared settings and up to 20 private settings can be registered.
Up to 30 characters can be entered in the “Name” text box. Up to 255
characters can be entered in the “Comment” text box.
Only the administrator can select a setting under “Sharing”.
!
Detail
The settings that were specified can also be saved (exported) to a file. For
details, refer to “Importing and exporting the driver settings” on
page 3-35.
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Setting up the fax driver (Windows)
3.9.2 Recalling the settings
Select the settings to recall from the “Favorite Setting” drop-down list on the
FAX Printing Preferences dialog box.
The setting values are recalled, and the settings for the fax driver are
changed.
3.9.3 Editing the settings
You can edit the recalled function items such as the specified names and
comments.
1 In the FAX Printing Preferences dialog box, click the [Edit] button next
to the “Favorite Setting” drop-down list.
2 From the list, select the specified name that you want to change, and
then change the setting.
To delete a setting, click the [Delete] button.
To switch the order displayed, click the [Up] button or the [Down] button.
3
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Setting up the fax driver (Windows)
3 Click the [Option] button, select the check box of the function that you
want to recall, and then click the [OK] button.
4 Click the [OK] button.
2
Note
The specified settings of the driver functions cannot be changed.
3.9.4 Importing and exporting the driver settings
You can also save (export) or read (import) the settings that were specified
to a file. This comes in handy when you want to use the same settings on another computer.
3
1 In the FAX Printing Preferences dialog box, click the [Edit] button next
to the “Favorite Setting” drop-down list.
2 From the list, select the specified name that you want to export, and
then click the [Export] button.
The dialog box to save the specified file appears.
3 Specify the location to save the file and enter the file name.
4 Click the [Save] button.
The specified file is created. The file extension is “.ksf”.
2
Note
To read the specified file that was saved in the “Favorite Setting” dropdown list, click the [Import] button and specify the file.
Fax Driver 3-35
Page 83
4
Troubleshooting
Page 84
Troubleshooting
4 Troubleshooting
4.1 Unable to Fax
This chapter explains the troubleshooting procedures for possible malfunctions.
Perform the following troubleshooting procedures, in order, if the fax cannot
be sent after the send command is applied.
Symptom Probable cause Action
The message “No
printers are connected.” or “Print
error” appears.
The machine does
not start faxing although the printing
operation was completed on the computer.
The fax driver specified for faxing
may not be compatible with the
printer controller.
The network cable, or USB cable is
disconnected.
An error has occurred in this machine.
Available memory space is not sufficient.
The fax driver specified for faxing
may not be compatible with the
printer controller.
The network cable, or USB cable is
disconnected.
An error has occurred in this machine.
A print job is queued in this machine, delaying printing.
If the account track settings have
been applied, an unregistered department name (or password) may
have been entered.
If user authentication settings have
been specified, an unregistered
user name or password may have
been entered.
Available computer memory space
is not sufficient.
The connection of this machine to
the network is not yet established
(while connecting to a network).
4
Check the printer name selected.
Check that the cable is connected
properly.
Check this machine’s control panel.
Perform a test print to check
whether faxing is possible.
Check the printer name selected.
Check that the cable is connected
properly.
Check this machine’s control panel.
Check the job order on the Active
Jobs list of the machine’s control
panel.
Enter the correct department name
(or password).
Enter the correct user name and
password.
Perform a test print to check
whether faxing is possible.
Consult with the network administrator.
If the problem persists after all of these procedures have been performed,
read the User’s Guide [Copy Operations], [Network Scanner Operations] or
[Print Operations].
Fax Driver 4-2
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Troubleshooting
4.2 Unable to specify desired settings or unable to send as specified
Perform these troubleshooting procedures if settings cannot be specified in
the fax driver or if the fax is not sent as specified.
2
Note
Some of the fax driver functions cannot be combined with other functions.
Symptom Probable cause Action
A fax driver setting cannot be
selected.
The “Conflicts” message with
“Unable to Select” or “Function Canceled” appears.
The fax is not sent as specified.
The watermark cannot be attached.
Some functions cannot be
combined.
An incorrect combination of
functions has been specified.
Incorrect settings are specified.
A combination of functions,
although possible in the fax
driver, is not possible with this
machine.
The paper size, orientation,
and other settings specified in
the application have priority
over those specified in the fax
driver.
The watermark is not correctly
set.
The watermark density is set
to a level that is too low.
Watermarks cannot be outputed in graphics applications.
Do not try to select settings
that are not available.
Check the settings and specify the functions correctly.
Check each setting in the fax
driver.
Enter the correct settings in
the application.
Check the watermark settings.
Check the density settings.
No watermark can be outputed in this case.
4
4.2.1 Error message
Message Cause and remedy
Cannot connect to the network. A connection to the network could not be established.
Fax Driver 4-3
Check if the network cable is correctly connected. In addition, check that the Network Settings parameter have been
correctly specified.
Page 86
5
Appendix
Page 87
Appendix
5Appendix
5.1 Glossary
Term Definition
10Base-T/
100Base-TX/
1000Base-T
bit Abbreviation for Binary Digit. The smallest unit of information (data quantity)
BMP Abbreviation for Bitmap. A file format for saving image data which uses the
BOOTP Abbreviation for Bootstrap Protocol. A protocol in which a client computer
Brightness Brightness of a display screen
Byte Unit of information (data quantity) on a computer or printer. Configured as 1
Client A computer that uses the services provided by a server through a network.
Default gateway A device, such as a computer or router, used as a “gateway” to access
DHCP Abbreviation for Dynamic Host Configuration Protocol. A protocol in which
DNS Abbreviation for Domain Name System. A system that acquires the support-
DPI (dpi) Abbreviation for Dots Per Inch. A resolution unit used by printers and scan-
Driver Software that works as a bridge between a computer and a peripheral de-
Ethernet LAN transmission line standard
FTP Abbreviation for File Transfer Protocol. A protocol for transferring files over
Gateway Hardware and software used as the point where a network is connected to
An Ethernet standard, which is a cable consisting of twisted copper wire
pairs. The transmission speed of 10Base-T is 10 Mbps, of 100Base-TX is
100 Mbps, and of 1000Base-T is 1000 Mbps.
on a computer or printer. Displays data using 0 or 1.
.bmp extension. Commonly used on Windows platforms. You can specify
the color depth from monochrome (2 values) to full color (16,777,216
colors). Images are not usually compressed when saved.
on a TCP/IP network automatically specifies the network settings from the
server. Currently, DHCP, which is an advanced protocol based on BOOTP,
is mainly used.
byte equals 8 bits.
computers not on the same LAN.
a client computer on a TCP/IP network automatically specifies the network
settings from the server. With collective management of the IP address for
DHCP clients on the DHCP server, you can avoid duplication of an address
and you can build a network easily.
ed IP addresses from host names in a network environment. DNS allows the
user to access other computers over a network by specifying host names,
instead of difficult to memorize and understand IP addresses.
ners. Indicates how many dots per inch are represented in an image. The
higher the value, the higher the resolution.
vice.
the Internet or an intranet on the TCP/IP network.
a network. A gateway also changes data formats, addresses, and protocols
according to the connected network.
5
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Appendix
Term Definition
Grayscale Monochrome image expressive form using the gradation information from
Hard disk Large capacity storage device for storing data. The data can be stored even
Host name Displayed name of a device over a network.
HTTP Abbreviation for HyperText Transfer Protocol. A protocol used to send and
Install To install hardware, operating systems, applications, printer drivers on to a
IPP Abbreviation for Internet Printing Protocol. A protocol that sends and re-
IP address A code (address) that is used to identify individual network devices over the
LAN Abbreviation for Local Area Network. A network which connects computers
Local printer A printer connected to a parallel or USB port of a computer.
LPD Abbreviation for Line Printer Daemon. A printer protocol that uses TCP/IP
LPR/LPD Abbreviation for Line Printer Request/Line Printer Daemon. A printing meth-
MAC address Abbreviation for Media Access Control address. With a special ID number
Memory Storage device for storing data temporally. When the power is turned off the
NDPS Abbreviation for Novell Distributed Print Services. Provides a highly efficient
NDS Abbreviation for Novell Directory Services. The servers and printers on a
black to white
if the power is turned off.
receive data between a Web server and a client (Web browser). Documents
containing images, recordings, and video clips can be exchanged with the
expressive form information.
computer
ceives print data and controls printers over the Internet on a TCP/IP network. Data can also be sent to printers in remote areas to print over the
Internet.
Internet.
IPv4 (Internet Protocol version 4), widely spread today, is expressed such
as 192.168.1.10 using 32-bit numbers divided into four. In the next generation IPv6 (Internet Protocol version 6), 128-bit IP addresses are used.
IP addresses are assigned to devices, including computers, which are connected to the Internet.
on the same floor, in the same building, or in neighboring buildings.
and is platform-independent. Originally developed for BSD UNIX, it has become the standard printing protocol and can be used with any general computer.
od over a network in a Windows NT system or UNIX system. Using TCP/IP,
you can output print data from Windows or Unix to a printer over a network.
for each Ethernet card, data can be sent and received between the cards. A
number consists of 48 bits. The first 24 bits consist of a special number for
each manufacture controlling and assigning IEEE. The last 24 bits consist of
a number that the manufacturer assigns uniquely to the card.
data may or may not be erased.
printing solution in an NDS environment. By using the NDPS as a printer
server, you can output from the desired printer, automatically download the
printer driver of a newly installed printer, simplify and automate complicated
management environments related to printer use, and integrate management related to the network printer.
network and the shared resources of the user’s information, as well as the
user’s access authority over these items can be consolidated in the hierarchy structure.
5
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Appendix
Term Definition
NetBIOS Abbreviation for Network Basic Input Output System. A communication in-
NetBEUI Abbreviation for NetBIOS Extended User Interface. A network protocol de-
OS Abbreviation for Operating System. Basic software for controlling the sys-
Outline font A font using lines and curves to display an outline of a character. Large-size
PDF Abbreviation for Portable Document Format. An electronically formatted
PDL Abbreviation for Page Description Language. The language for specifying
Peer-to-peer A network format that allows connected devices to communicate without
Plug-and-play Ability to automatically find and use the appropriate driver when a peripheral
Preview A function that allows you to view an image before processing a print or
Printer buffer Memory domain temporarily used for data processing of a print job
Print Job Print request transmitted from a computer to a printing device.
Print queue A software system which queues the generated print job in the devices.
Profile Color attribute file
Property Attribute information
Protocol The rules that allow computers to communicate with other computers or pe-
Proxy server A server that is installed to act as an intermediary connection between each
Queue name • Name specified to each device that allows printing when network print-
Resolution Displays the ability to reproduce the details of images and print matter cor-
RIP Abbreviation for Raster Image Processor. Process that develops picture im-
Samba UNIX server software that uses SMB (Server Message Block) so that UNIX
terface developed by IBM.
veloped by IBM. By simply specifying the computer name, you can build a
small-scale network.
tem of a computer.
characters can be displayed on a screen or printed with no jagged edges.
document which uses the .pdf extension. Based on the PostScript format,
you can use the free Adobe Acrobat Reader software to view documents.
the print image per page to a printer when printing using a page printer.
using a dedicated server.
device is connected to a computer.
scan job.
The dedicated file that contains the summarized correlation of the input and
output of each primary color used so that the color input and output devices
can reproduce the color.
When using a printer driver, various functions can be specified in the file
properties.
In the file properties, you can check the attribute information of the file.
ripheral devices
client and different servers to effectively ensure security over the entire system for Internet connections.
ing.
• Required logical printer name for LPD/LPR printing
rectly.
ages from described text data using the PostScript page description language. The processor is usually integrated in the printer.
system resources can be used from a Windows environment.
5
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Appendix
Term Definition
Screen font A font for displaying text and symbols on a CRT monitor.
Shared printer A printer setup that allows the printer to be used by multiple computers con-
SLP Abbreviation for Service Location Protocol. A protocol capable of finding
SMB Abbreviation for Server Message Block. A protocol that shares files and
SMTP Abbreviation for Simple Mail Transfer Protocol. A protocol for sending and
SNMP Abbreviation for Simple Network Management Protocol. A management
Spool Abbreviation for Simultaneous Peripheral Operation On-Line. For printer
Subnet mask The unit used to divide a TCP/IP network into small networks (subnetworks).
TCP/IP Abbreviation for Transmission Control Protocol/Internet Protocol. The de
TrueType An outline font that was developed by Apple Computer and Microsoft. It is
USB Abbreviation for Universal Serial Bus. A general interface standard for con-
Uninstall To delete software installed on a computer,
Web brow ser Software such as Internet Explorer and Netscape Navigator for viewing Web
WINS Abbreviation for Windows Internet Naming Service. A service for recalling
nected to a server over a network.
services over a TCP/IP network and automatically specifying a client.
printers over a network and which is mainly used by Microsoft Windows.
forwarding e-mail.
protocol in a network environment using TCP/IP.
output, data is not sent directly to the printer, it is temporarily stored in another location, then sent to the printer collectively.
It is used to identify the bits in a network address that are higher than the IP
address.
facto standard protocol used by the Internet that uses IP addresses to identify each network device.
used as a standard by Macintosh and Microsoft Windows and can be used
both on a display and in print.
necting a mouse, printer, and other devices to a computer.
pages.
named servers for the conversion of computer names and IP address in a
Windows environment.
5
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6
Index
Page 92
Index
6Index
6
6.1 Index
A
Account track .................................3-17
Add printer
Adding to the phone book
Automatic installation
.....................................2-11
.............3-26
.......................2-5
B
Basic tab ..............................3-12, 3-15
............................................3-19
Border
C
Combination ...................................3-19
Configure tab
Connecting
Custom page sizes
.......................3-13, 3-24
...............................1-4, 2-2
.........................3-15
D
Driver settings ................................3-32
E
Editing a phone book .....................3-29
Editing a watermark
Error message
Exporting
........................................3-35
.......................3-22
..................................4-3
F
Fax cover sheet ................................3-6
Fax driver
Fax operation
FAX tab
Fax Transmission Popup
.................................2-2, 3-2
...................................3-2
.................................3-12, 3-14
..................3-2
I
Importing ....................................... 3-35
Installer
Installing
IP address
............................................ 2-5
.................................. 2-2, 2-6
............................. 2-5, 2-11
L
Layout tab ........................... 3-13, 3-19
Local connection
LPD
................................................ 2-11
................................................ 2-11
LPR
............................. 1-6
N
N in 1 ............................................. 3-19
Network connection
................ 1-5, 2-2
O
Operating environment ............ 1-4, 2-5
Operating system
Options
Overlap width line
.......................................... 3-24
............................ 1-4
.......................... 3-19
P
PC-FAX operation ........................... 1-3
Phone book
Plug and play
Port9100
Poster mode
Printer controller
........................... 3-5, 3-26
................................. 2-22
................................ 2-5, 2-11
.................................. 3-19
.............................. 1-2
S
Sending a fax .................................. 3-2
Setting up the system
Settings tab
Stamp/Composition tab
................................... 3-13
..................... 1-5
...... 3-13, 3-21
Fax Driver 6-2
Page 93
Index
T
Troubleshooting ...............................4-2
U
Unable to fax ....................................4-2
Unable to specify desired settings
Uninstalling
.....................................2-25
...4-3
W
Watermark ......................................3-21
Windows
Windows 2000
Windows 2000/NT 4.0
Windows Server 2003
Windows Server 2008
Windows Vista
Windows XP
..........................................1-4
...............................2-24
....................2-19
..........2-12, 2-22
..........2-16, 2-23
......................2-16, 2-23
.........................2-12, 2-22
6
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C
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2008
2008
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