Konica Minolta 2200 User Guide

magicolor ® 2200

User’s Guide

1800616-001B

Trademarks

The following are registered trademarks of MINOLTA-QMS, Inc.: QMS, the MINOLTA-QMS logo, and magicolor.

Minolta is a trademark of Minolta Co., Ltd. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners.

Proprietary Statement

The digitally encoded software included with your printer is Copyrighted © 2000 by MINOLTAQMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of MINOLTA-QMS, Inc.

Copyright Notice

This manual is Copyrighted © 2000 by MINOLTA-QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This document may not be copied, in whole or part, nor transferred to any other media or language, without written permission of MINOLTA-QMS, Inc.

Manual Notice

MINOLTA-QMS, Inc. reserves the right to make changes to this manual and to the equipment described herein without notice. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, MINOLTA-QMS, Inc. makes no warranty of any kind including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose with regard to this manual. MINOLTA-QMS, Inc. assumes no responsibility for, or liability for, errors contained in this manual or for incidental, special, or consequential damages arising out of the furnishing of this manual, or the use of this manual in operating the equipment, or in connection with the performance of the equipment when

so operated.

Registering the Printer

Mail—Fill out and send in the registration card enclosed in your shipment.

Internet—www.qms.com/support/prodreg (US only)

Contents

Replacing Consumables .................................................................................

7

Consumable Life Expectancies 8

 

Replacing Consumables 8

 

Replacing Toner Cartridges 9

 

Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack 13

 

Replacing the Fuser Unit and Transfer Roller Kit 20

 

Replacing the Fuser Oil Roller 26

 

Replacing the Transfer Belt 28

 

Using Media....................................................................................................

33

Introduction 34

 

Media Handling 34

 

Media Types 35

 

Loading Media 40

 

Media Storage 47

 

Maintaining the Printer .........................................................................................

49

Maintaining the Printer 50

 

Cleaning 52

 

Troubleshooting .....................................................................................................

53

Introduction 54

 

Printing a Status Page 54

 

Preventing Media Jams 54

 

Automatic Jam Recovery 55

 

Understanding the Media Path 56

 

Clearing Media Jams 57

 

Solving Problems with Media Jams 69

 

Solving Other Problems 71

 

Solving Problems with Printing Quality 75

 

Status, Error, and Service Messages 85

 

Additional Assistance 97

 

Installing Other Accessories ..................................................................................

99

Introduction 100

 

BuzzBox 106

 

Antistatic Protection 109

 

Dual In-Line Memory Modules 109

 

Emulations, Fonts, and Other Software 114

 

Kanji Font Internal IDE Hard Disk 118

 

QFORM 120

 

Interfaces and Daughterboards 121

 

SCSI Interface 124

 

Internal IDE Hard Disk Drive 126

 

Media Trays 128

 

Printer Stand/Cabinet 129

 

SC-210 Convenience Copier 129

 

Time-of-Day Clock (Standard on Models EN and DP) 129

 

4

Color Printing ...................................................................................................

133

Introduction 134

 

Repacking the Printer ......................................................................................

137

Storing the Printer 138

 

Relocating Your Printer 138

 

Repacking the Printer 139

 

Technical Specifications ..................................................................................

145

Requirements 146

 

Engine and Controller Specifications 150

 

Print Media 155

 

Document Option Commands 156

 

Supported DOCs 156

 

Contents

5

 

 

1

Replacing Consumables

 

 

 

The stated life expectancy of each consumable is based on printing under specific operating conditions, such as media type, number of color planes, page size, and page coverage (@ normal 5% coverage of letter/A4-size media). The actual life expectancy will vary depending on these and other printing variables, including continuous or intermittent printing, ambient temperature, and humidity. For further information about the consumables statistics page and replacement menus, refer to the CrownBook.

Failure to follow instructions as outlined in the User’s Guide could result in voiding your warranty.

The following messages indicate that a consumable needs to be replaced:

 

 

 

 

 

 

 

FUSER OIL LOW, FUSER OIL EMPTY,

"#

REPLACE OIL ROLLER

REPLACE OIL ROLLER

$# %

 

 

&

 

 

 

 

 

 

 

 

 

 

! !

 

 

 

 

 

 

 

 

 

 

 

 

 

' (

)

"#

REPLACE FUSER UNIT

* ) + ( ,

/

 

-! . !

0 #

 

!

1 %

 

 

 

$23 ($23

/ 4

"#

! (

 

$23 8 9

REPLACE OPC DRUM

5 6 + 7

9 3 !

REPLACE WASTE TONER

5 6 + 7

: 0

WASTE TONER NEAR FULL

$

2 (% 4

 

 

 

 

 

 

 

 

Item/Message Display

This item needs replacing by user after...

Page Reference

 

 

 

Toner

Approximately 6,000 single-sided pages per

“Replacing Toner

<COLOR> TONER EMPTY

cartridge—black, yellow, magenta, cyan at

Cartridges” on

 

5% coverage of each color.

page 9

 

 

 

Transfer belt

100,000 single-sided images (1:1 color/

“Replacing the

REPLACE TRANSFER BELT

monochrome printing)

Transfer Belt” on

 

 

page 28

 

 

 

*A plane (also called an image) is a single pass of the OPC drum (one toner color). For example, a black-only, single-sided (simplex) print job makes one pass, and a two-color (duplex) print job makes two passes. A single-sided color page (also called a face) consists of four passes of the OPC drum, since most color print jobs use all four toner colors. A two-sided color page may consist of up to eight passes of the OPC drum, since most color print jobs use all four toner colors. Stated consumable life is expressed at 5% in simplex letter/A4 pages. A duplex page is equivalent to two simplex pages.

The number of sheets/faces printed shown on the startup page differs from the number of sheets/ faces printed statistics in CrownView and on the consumables statistics page (Operator Control/ Consumables/Print Statistics). The numbers on the startup page refer to number of sheets/faces printed during the lifetime of the printer. The numbers in CrownView and on the consumables statistics page refer to the number of sheets/faces printed to date during the current consumables tracking period (Administration/Consumables/Start Period menu).

Ordering Consumables

Choosing the right consumables for your magicolor 2200 printer not only increases its reliability and performance, but also minimizes the risk of damage.

For example, only MINOLTA-QMS toner cartridges are designed to meet the exact specifications of your MINOLTA-QMS printer, giving maximum performance, efficiency, and long life.

Toner cartridges and other consumables for the magicolor 2200 are available from your local vendor or Q-SHOP (www.q-shop.com). See the Service & Support Guide for the telephone number of the MINOLTA-QMS office nearest you for information on ordering.

Replacing Toner Cartridges

Characters and images are created in your laser printer through a process that applies toner to the photosensitive (OPC) drum (which functions like photographic film). Your printer

Replacing Toner Cartridges

9

uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself.

5" The carbon-particle toner is nontoxic. If you get toner on your hands, wash them in cool water or a neutral detergent. If you get toner on your clothes, lightly dust them off as much as possible. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off, provided your clothing is washable.

Attention

If you get toner in your eyes, wash it out immediately and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base).

Toner Cartridge Life

A toner cartridge contains enough toner (yellow, magenta, cyan, or black) to print a maximum of 6,000 (@ normal 5% page coverage) letter/A4-size pages.

When toner runs low in a cartridge, X TONER LOW displays in the message window (X indicates the toner color). It’s your option whether to continue printing; usually, parts of the page print lighter.

When toner is low, it’s sometimes helpful to take the cartridge out of the printer and redistribute the toner by gently rocking the cartridge horizontally side to side (as you do for a new cartridge) five or six times. Then reinstall the cartridge.

The printer, approximately 100 pages after detecting that toner in a cartridge is low, displays X TONER EMPTY in the message window (X indicates the toner color). Printing continues even though the out-of-toner warning appears. However, the color gradually fades, so replace the toner cartridge as soon as possible.

10

Replacing Toner Cartridges

Toner Cartridge Handling

Attention

Do not hold a toner cartridge vertically. Do not touch the

c d

toner roller surface c or the protective shutter d. This

 

could lower image quality.

 

Keep toner cartridges:

In their packaging until you’re ready to install them.

In a cool, dry location away from sunlight (due to heat).

The maximum storage temperature is 95° F (35° C) and the maximum storage humidity is 80% without condensation.

Level during storage.

Do not stand or store cartridges on their ends or turn them upside down; the toner inside the cartridges may become caked or unequally distributed.

Away from salty air and corrosive gases such as aerosols.

Away from disk drives and floppy disks.

The magnets in the cartridges can damage stored data.

Toner Cartridge Replacement

1

2

Check the message display to see what toner color is out.

Open the printer’s front cover.

Attention

Be careful not to spill toner on the inside of the printer’s front cover. Toner will fall from there into the upper media tray. If toner does fall onto the open cover, immediately wipe it with a dry, lint-free soft cotton cloth or swabs.

If the toner cartridge you want to replace is the one showing, go to step 5. If not, go to step 3.

Replacing Toner Cartridges

11

3 Press the toner cartridge carrousel button cand release the button dbefore turning the carrousel dial ecounterclockwise until it stops.

The carrousel rotates 90° and stops.

The toner cartridge carrousel may start to turn automatically from the weight of the inserted toner cartridge. Make sure you

have fully turned to the next slot before try-

2

1

ing to insert another toner cartridge.

3

4 Continue step 3 until the color to be replaced is visible.

5 Pull the release lever to eject the toner cartridge you are going to replace.

5"Dispose of it properly according to your local regulations (do not dispose of it by burning).

6 Remove the new toner cartridge from its shipping carton.

12

Replacing Toner Cartridges

7 Distribute the toner inside the cartridge.

Holding a cartridge with both hands, gently shake it five or six times.

5"Each toner cartridge has a colored end that

corresponds to a colored label inside the cartridge slots. Always install the toner cartridge in the slot with a label of the same color.

8 Place the front end of the toner cartridge installation guides into the cartridge installation rails on the cartridge carrousel.

9

10

Gently push the new cartridge into the printer.

Close the printer’s front cover.

Refilled Toner Cartridges

Attention

Refilled toner cartridges may produce variations in toner quality and reliability and can reduce the print quality of your documents. Any damage to the printer or quality problems caused by a refilled toner cartridge use will void your warranty.

Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack

Attention

The OPC drum is extremely sensitive to bright light and direct sunlight. Always leave it in its protective bag until you’re ready to install it. Any exposure to light should be avoided, or permanent damage could result. Any damage resulting from mishandling of the OPC drum will void the warranty of the OPC drum. Also, handle the cartridge carefully by its sides so you don’t touch the surface (the green part) of the drum. The drum is also extremely sensitive to hand oils and scratches, both of which reduce print quality.

Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack

13

When the OPC drum is worn out, the message REPLACE DRUM appears. The printer will not print until the drum kit is replaced.

When you replace the OPC drum cartridge after a DRUM LOW or REPLACE DRUM message displays in the message window, the printer automatically recovers. However, the replaced waste toner pack consumables monitoring system must be reset.

The three items below are included in the OPC drum kit. If one needs replacing, replace all three items.

Waste toner pack

OPC drum cartridge

Laser lens cover

5" The OPC drum life is directly related to the number of rotations of the drum. Longest drum life is achieved with continuous printing. Intermittent printing with small job sizes requires cleaning rotations before and after each job, and subsequently will impact OPC life.

The steps are:

Removing the used waste toner pack

Removing the used OPC drum cartridge

Replacing the laser lens cover

Installing the new OPC drum cartridge

Installing the new waste toner pack

Removing the Used Waste Toner Pack

When the waste toner pack is nearly full, the message “ WASTE TONER NEAR FULL” appears. Prepare to replace the entire OPC drum kit.

1

2

Turn off the printer.

Open the printer’s front cover.

14

Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack

3 Carefully remove the waste toner pack using the handle.

Keep the waste toner pack upright so the toner does not spill.

4 Turn the two caps labeled “A” counterclockwise and remove them.

5 Twist the two “A” caps c onto the two “A” holes d.

Turn the caps clockwise to secure them.

22

11

11

22

Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack

15

6 Remove waste toner pack cap labeled “B” and insert it into hole “B.”

7 Dispose of the used waste toner pack.

5"Dispose of it properly according to your local regulations (do not dispose of it by burning).

8 Continue with replacing the OPC drum cartridge.

Reinstall the new waste toner pack after replacing the OPC drum.

Removing the Used OPC Drum Cartridge

1 With the front cover open, rotate the transfer belt unit left release lever counterclockwise to the top (12 o’clock) position.

This raises the transfer belt unit.

2 Hold the OPC drum cartridge handle and carefully pull it out about 8 inches (20 cm).

16

Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack

3 Support the bottom of the drum with your hand, then carefully pull the cartridge toward you and remove it.

5"Dispose of it properly according to your local regulations.

Replacing the Laser Lens Cover

1 Press on the laser lens cover lock release lever and gently pull the laser lens cover toward you.

5"Dispose of it properly according to your local regulations.

2 Remove the new laser lens cover from the OPC drum kit box.

Attention

Do not touch the glass surface of the laser lens.

3 Place the front end of the laser lens cover into its installation rail.

4 Carefully insert the laser lens cover and check to make sure it is fully inserted.

Attention

If the laser lens cover is not properly installed, serious damage to the printer could result.

Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack

17

Installing the New OPC Drum Cartridge

1 Remove the new OPC drum cartridge from its shipping box.

Attention

Keep the protective sheet on the cartridge. Do not touch the protective sheet on the photosensitive (green) surface or scratch the surface. This could lower image quality.

Make sure the transfer belt left release lever is still set to its top position (12 o’clock).

2 Hold the OPC drum cartridge level, place the front end of the OPC drum cartridge installation guide into the installation rail.

3 Carefully push the OPC drum cartridge in.

Attention

The cartridge should slide easily into the printer. Don’t force it.

18

Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack

4 Press on the front handle of the OPC drum cartridge with one hand and hold the front handle of the OPC protective cover with the other hand.

5 Peel the protective cover off (straight toward you).

5"Dispose of it properly according to your local regulations.

6 Turn the left release lever of the transfer belt clockwise to its correct position (2 o’clock).

This lowers the transfer belt.

Also make sure the transfer belt right release lever is set to its correct position (10 o’clock).

Attention

If the transfer belt left release lever is at its top position (12 o’clock), the waste toner pack cannot be installed.

Installing the New Waste Toner Pack

1 Remove the new waste toner pack from the drum kit box.

Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack

19

2

3

4

Insert the bottom of the waste toner pack c into its installation position in the printer.

Insert the top of the waste toner pack d into its installation position in the printer until it is firmly seated.

Close the printer’s front cover.

If the waste toner pack is not correctly installed or the transfer belt right release lever is at its top position (12 o’clock), the front cover cannot be closed. Turn on the printer.

2

1

5 In the Operator Control/Consumables/Items Replaced/Waste Toner menu, choose Yes to reset the consumables monitoring system.

Replacing the Fuser Unit and Transfer Roller Kit

WARNING!

The fuser unit is hot. When the top cover is opened, the fuser unit temperature drops gradually (one hour wait time). Do not replace the fuser oil roller until you are sure that the fuser unit has cooled down.

When the fuser is worn out, the message “ REPLACE FUSER UNIT” appears and the printer does not print. Replace the fuser kit. After the new fuser kit is installed, printing automatically resumes.

The fuser kit includes the two items below. When replacing the fuser unit, replace the transfer roller as well.

Fuser unit

Transfer roller unit

20

Replacing the Fuser Unit and Transfer Roller Kit

Replacing the Fuser Unit

1 Turn off the printer.

2 Open the printer’s top cover.

3 Rotate the two fuser oil roller lock levers to release the fuser oil roller.

4 Remove the fuser oil roller.

Hold it by the green handle only.

5 Place the fuser oil roller on a table or level surface.

Attention

Since the fuser oil roller removed here is to be installed in the new fuser unit, handle it with care. If you set the fuser oil roller on the table do it as shown in the illustration. Do not allow the roller surface to contact the table or get dirty. This could lower image quality.

Replacing the Fuser Unit and Transfer Roller Kit

21

6 Turn the release levers (front, rear) to release the fuser unit.

7 Holding the fuser unit handles, lift up the unit.

5"Dispose of it properly according to your local regulations.

8 Remove the new fuser from its shipping box.

22

Replacing the Fuser Unit and Transfer Roller Kit

Konica Minolta 2200 User Guide

9 Carefully lower the new fuser unit so that the two pins in the fuser unit installation section go into the two installation holes in the fuser unit.

10 Press in on the fuser unit release levers c and

rotate them downward d.

1

This secures the fuser unit.

2

2

1

2

Attention

If the fuser unit release levers are not set correctly, the fuser oil roller cannot be installed. Set the fuser unit release levers to the fixed position.

Replacing the Fuser Unit and Transfer Roller Kit

23

11 Reinstall the fuser oil roller (removed in step 4).

12 Rotate the two oil roller levers to lock the oil roller into place.

13 Close the printer’s top cover.

Check the release button to make sure the top cover is properly closed.

Replacing the Transfer Roller Unit

5" If there is media in the multipurpose tray, remove it. Close the multipurpose tray.

1 Press the right cover release button and carefully open the right cover.

24

Replacing the Fuser Unit and Transfer Roller Kit

2 Holding the two transfer roller unit handles, remove the transfer roller unit.

5"Dispose of it properly according to your local regulations.

3 Remove the new transfer roller unit from the fuser kit box.

Attention

Do not touch the surface of the transfer roller unit. This could lower image quality.

4

5

Place the new transfer roller unit on a level surface.

Lift up the two transfer roller unit handles.

6 Holding the two transfer roller unit handles, carefully lower it so the transfer roller unit shaft goes into the two transfer roller unit installation guides.

Replacing the Fuser Unit and Transfer Roller Kit

25

7

8

Lower the two transfer roller unit handles.

Carefully close the right cover.

Check the release button status to make sure the cover is properly closed.

9 If necessary, reopen the multipurpose tray and put the media back in.

Replacing the Fuser Oil Roller

The fuser oil roller provides a lubricant for the printer via an oil-impregnated roller. This oil is necessary for the proper functioning of the printer.

WARNING!

The fuser unit is hot. When the top cover is opened, the fuser unit temperature drops gradually (one hour wait time). Do not replace the fuser oil roller until you are sure that the fuser unit has cooled down.

When the fuser oil roller is worn out, the message “ REPLACE OIL ROLLER” appears and the printer does not print. Replace the fuser oil roller. After the new roller is installed, printing automatically resumes.

5" When you replace the fuser oil roller after a REPLACE OIL ROLLER message displays in the message window, the printer automatically recovers.

26

Replacing the Fuser Oil Roller

1

2

3

Turn off the printer.

Open the printer’s top cover.

Rotate the two fuser oil roller lock levers to release the fuser oil roller.

5"Dispose of it properly according to your local regulations.

4 Remove the new fuser oil roller from its shipping box.

Attention

If you set the new fuser oil roller on a table, do it as shown in the illustration. Do not allow the roller surface to contact the table or get dirty. This could lower image quality.

5 Insert the new fuser oil roller installation guides (front, rear) into the fuser unit installation rail.

6 Carefully lower the roller.

Replacing the Fuser Oil Roller

27

7 Rotate the two oil roller levers to lock the oil roller into place.

Attention

If the two fuser oil roller release levers are not correctly set, the top cover cannot be closed. Set the release levers to the roller fixed position.

8 Carefully close the top cover.

Check the release button to make sure the top cover is properly closed.

9 Turn on the printer.

Replacing the Transfer Belt

When the transfer belt is at its end of life, the message “ REPLACE TRANSFER BELT” appears, and the printer does not print. Replace the transfer belt. After the new transfer belt is installed, printing automatically resumes.

1

2

3

Open the printer’s front cover.

Remove the waste toner pack.

Rotate the left transfer belt lock lever.

 

 

 

 

 

 

 

 

28

Replacing the Transfer Belt

4 Remove the OPC drum cartridge and set it aside.

Attention

The OPC drum is extremely sensitive to bright light and direct sunlight. Always put it in its protective bag until you’re ready to reinstall it. Any exposure to light should be avoided, or permanent damage could result.

Also, handle the cartridge carefully by its sides so you don’t touch the surface (the green part) of the drum. The drum is also extremely sensitive to hand oils and scratches, both of which reduce print quality.

5 Rotate the left lever to its 4 o’clock position.

Replacing the Transfer Belt

29

6 Grasp the handles of the transfer belt and remove it.

5"Dispose of it properly according to your local regulations.

7 Remove the new transfer belt from its packaging and insert it into the printer.

8 Press on the transfer belt front handle with one hand, take the handle of the transfer belt fixture with your other hand, and pull the fixture straight toward you.

5"Dispose of it properly according to your local regulations.

30

Replacing the Transfer Belt

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