Konica Minolta 2200 User Guide

Page 1
®
magicolor 2200 User’s Guide
1800616-001B
Page 2
Trademarks
The following a re reg istered t rademarks of MINO LTA-QMS, Inc.: QMS , the MI NOLTA-QMS logo, and magicolo r.
Minolta is a trademar k of Mi no lta C o., Lt d. Other pr oduct name s men tione d in th is ma nua l may also be trademarks or reg istered trade marks of their re spective own ers.
Proprietary Statement
The digitally encode d software incl uded with your pr inter is Copyr ighted © 2000 by MINOLTA­QMS, Inc. All Rights R eserved. This so ftware may not be rep roduced, modified , displ ayed, transferred, or co pied in any form or in an y manner or on any me dia, in whole or in part, without the express writt en permission of MI NOLTA-QMS, Inc.
Copyright Notice
This manual is Copyrig hted © 2000 by MINOLTA-QMS, Inc., One Magnum Pass, Mob ile, AL
36618. All Rights Res erved. This do cument may not be copie d, in whole or par t, nor transferred to any ot her media or lan guage, without written p ermissio n of MI NOLTA-QMS, Inc.
Manual Notice
MINOLTA-QMS, Inc. reserves the ri ght to make change s to this manual and to the equipment described herein without notice. Considerable effort has been made to ensure that this manual is free of inacc uracies and omis sions. However, MINOLTA-QMS, Inc. makes no warran ty of any kind including, but not lim ited to, any implie d warran ties of me rchanta bility an d fitnes s for a particular purpose with regard to t his manual. MINO LTA-QMS, Inc. assumes no responsibility for, or liability for, errors cont ained in this man ual or for inci dental, special , or consequential dama ges arising out of the furnishin g of this manual, or the use of this manu al in operating th e equip ment, o r in conn ection wi th the performa nce of the equip ment w hen so operated.
Registering the Prin te r
Mail
—Fill out and send in the registration card enclosed in your shipment.
Internet
—www.qms.com/support/prodreg (US only)
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Contents
Replacing Consumables .................................................................................7
Consumable Life Expectancies 8 Replacing Consumables 8 Replacing Toner Cartridges 9 Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack 13 Replacing the Fuser Unit and Transfer Roller Kit 20 Replacing the Fuser Oil Roller 26 Replacing the Transfer Belt 28
Using Media....................................................................................................33
Introduction 34 Media Handling 34 Media Types 35 Loading Media 40 Media Storage 47
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Maintaining the Printer .........................................................................................49
Maintaining the Printer 50 Cleaning 52
Troubleshooting ..................................................................................................... 53
Introduction 54 Printing a Status Page 54 Preventing Media Jams 54 Automatic Jam Recovery 55 Understanding the Media Path 56 Clearing Media Jams 57 Solving Problems with Media Jams 69 Solving Other Problems 71 Solving Problems with Printing Quality 75 Status, Error, and Service Messages 85 Additional Assistance 97
Installing Other Accessories ..................................................................................99
Introduction 100 BuzzBox 106 Antistatic Protection 109 Dual In-Line Memory Modules 109 Emulations, Fonts, and Other Software 114 Kanji Font Internal IDE Hard Disk 118 QFORM 120 Interfaces and Daughterboards 121 SCSI Interface 124 Internal IDE Hard Disk Drive 126 Media Trays 128 Printer Stand/Cabinet 129 SC-210 Convenience Copier 129 Time-of-Day Clock (Standard on Models EN and DP) 129
4
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Color Printing ...................................................................................................133
Introduction 134
Repacking the Printer ......................................................................................137
Storing the Printer 138 Relocating Your Printer 138 Repacking the Printer 139
Technical Specifications .................................................................................. 145
Requirements 146 Engine and Controller Specifications 150 Print Media 155 Document Option Commands 156 Supported DOCs 156
Contents
5
Page 6
Page 7

Replacing Consumables

1
Page 8

The stated life expectancy of each consumable is based on printing under specific operating conditions, such as media type, number of color planes, page size, and page coverage (@ normal 5% coverage of letter/A4-size media). The actual life expectancy will vary depending on these and other printing variables, including continuous or intermittent printing, ambient temperature, and humidity. For further information about the consumables statistics page and replacement menus, refer to the CrownBook.
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
Failure to follow instructions as outlined in the User’s Guide could result in voiding your warranty.
The following messages indicate that a consumable needs to be replaced:
 

REPLACE OIL ROLLER
'(
REPLACE FUSER UNIT
$23($23
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REPLACE OPC DRUM REPLACE WASTE TONER WASTE TONER NEAR FULL
FUSER OIL LOW, FUSER OIL EMPTY,  REPLACE OIL ROLLER 
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Page 9
Item/Message Display This item needs replacing by user after... Page Reference
Toner
<COLOR>
Transfer belt
REPLACE TRANSFER BELT
plane
*A a black-only, single-sided (simplex) print job makes one pass, and a two-color (duplex) print job makes two passes. A single-sided color OPC drum, since most color print jobs use all four toner colors. A two-sided color page may consist of up to eight passes of the OPC drum, since most color print jobs use all four toner colors. Stated consumable life is expressed at 5% in simplex letter/A4 pages. A duplex page is equivalent to two simplex pages.
The number of sheets/faces printed shown on the startup page differs from the number of sheets/ faces printed statistics in CrownView and on the consumables statistics page (Operator Control/ Consumables/Print Statistics). The numbers on the startup page refer to number of sheets/faces printed during the lifetime of the printer. The numbers in CrownView and on the consumables sta­tistics page refer to the number of sheets/faces printed to date during the current consumables tracking period (Administration/Consumables/Start Period menu).
TONER EMPTY
(also called an
image
Approximately 6,000 single-sided pages per cartridge—black, yellow, magenta, cyan at 5% coverage of each color.
100,000 single-sided images (1:1 color/ monochrome printing)
) is a single
pass
page
(also called a
of the OPC drum (one toner color). For example,
face
) consists of four passes of the
“Replacing Toner Cartridges” on page 9
“Replacing the Transfer Belt” on page 28
Ordering Consumables
Choosing the right consumables for your magicolor 2200 printer not only increases its reliability and performance, but also minimizes the risk of damage.
For example, only MINO LTA-QMS toner ca rtridges are designed to m eet the exact specifications of your MINOLT A-QMS pri nter , gi ving maximum perfor mance, ef ficiency, and long life.
Toner cartridges and other consumables for the magicolor 2200 are available from your local vendor or Q-SHOP (www.q-shop.com). See the
Service & Support Guide
for the
telephone number of the MINOLTA-QMS office nearest you for inf ormat ion on ordering.

Replacing Toner Cartridges

Characters and images ar e create d in your lase r printe r thro ugh a proces s that appli es toner to the photosensitive (OPC) drum (which functions like photographic film). Your printer
Replacing Toner Cartridges 9
Page 10
uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself.
5"
The carbon-particle toner is nontoxic. If yo u get ton er on your hands, wash t hem in cool water or a neutral detergent. If you get toner on your clothes, lightly dust them off as much as possible. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off, provided your clothing is washable.
Attention
If you get toner in your eyes, wash it out immediately and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base).
Toner Cartridge Life
A toner cartridge contains enough toner (yellow, magenta, cyan, or black) to print a maximum of 6,000 (@ normal 5% page coverage) letter/A4-size pages.
X
When toner runs low in a cartridge, indicates the toner color). It’s your option whether to continue printing; usually, parts of the page print lighter.
When toner is low, it’s sometimes helpful to take the cartridge out of the printer and redistribute the toner by gently rocking the cartridge horizontally side to side (as you do for a new cartridge) five or six times. Then reinstall the cartridge.
TONER LOW
displays in the message window (
X
The printer, approximately 100 pages after detecting that toner in a cartridge is low,
X
displays continues even though the out-of-toner warning appears. However, the color gradually fades, so replace the toner cartridge as soon as possible.
TONER EMPTY
in the message windo w (
X
indicates the toner color). Printing
Replacing Toner Cartridges10
Page 11
Toner Cartridge Handling
cd
Attention
Do not hold a toner cartridge vertically. Do not touch the
c
toner roller surface could lower image quality.
Keep toner cartridges:
In their packaging until you’re ready to install them.
In a cool, dry location away from sunlight (due to heat).
The maximum storage temperature is 95° F (35° C) and the maximum storage humid­ity is 80% without condensation.
Level during storage.
Do not stand or store cartridges on their ends or turn them upside down; the toner inside the cartridges may become caked or unequally distributed.
Away from salty air and corrosive gases such as aerosols.
Away from disk drives and floppy disks.
The magnets in the cartridges can damage stored data.
or the protective shutter d. This
Toner Cartridge Replacement
1
Check the message display to see what toner color is out.
2
Open the printer’s front cover.
Attention
Be careful not to spill toner on the inside of the printer’s front cover. Toner will fall from there into the upper media tray. If toner does fall onto the open cover, immediately wipe it with a dry, lint-free soft cotton cloth or swabs.
If the toner cartridge you want to replace is the one showing, go to step 5. If not, go to step 3.
Replacing Toner Cartridges 11
Page 12
3
Press the toner cartridge carrousel button
c
and release the button dbefore turning
e
the carrousel dial it stops.
The carrousel rotates 90° and stops. The toner cartridge carrousel may start to
turn automatically from the weight of the inserted toner cartridge. Make sure you have fully turned to the next slot before try­ing to insert another toner cartridge.
4
Continue step 3 until the color to be replaced is visible.
5
Pull the release lever to eject the toner cartridge you are going to replace.
counterclockwise until
1
2
3
5"
Dispose of it properly according to your local regulations (do not dispose of it by burning).
6
Remove the new toner cartridge from its shipping carton.
Replacing Toner Cartridges12
Page 13
7
Distribute the toner inside the cartridge.
Holding a cartridge with both hands, gently shake it five or six times.
5"
Each toner cartridge has a colored end that corresponds to a colored label inside the cartridge slots. Always install the toner cartridge in the slot with a label of the same color.
8
Place the front end of the toner cartridge installation guides into the cartridge installa­tion rails on the cartridge carrousel.
9
Gently push the new cartridge into the printer.
10
Close the printer’s front cover.
Refilled Toner Cartridges
Attention
Refilled toner cartridges may produce variations in toner quality and reliability and can reduce th e print q uality of your docume nts. Any damage to th e printe r or quali ty problems caused by a refilled toner cartridge use will void your warranty.

Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack

Attention
The OPC drum is extremely sensitive to bright light and direct sunlight. Always leave it in its protective bag until you’re ready to install it. Any exposure to light should be avoided, or permanent damage could result. Any damage resulting from mishandling of the OPC drum will v oid the wa rranty o f the OPC dru m. Also, handl e the cartridge carefully by its sides so you don’t touch the surface (the green part) of the drum. The drum is also extremely sensitive to hand oils and scratches, both of which reduce print quality.
Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack 13
Page 14
When the OPC drum is wor n out, the message not print until the drum kit is replaced.
REPLACE DRUM
appears. The printer will
When you replace the OPC drum cartridge after a message displays in the mes sage window, the printer automati cally recovers. However, the replaced waste toner pack consumables monitoring system must be reset.
The three items below are included in the OPC drum kit. If one needs replacing, replace all three items.
Waste tone r pack
OPC drum cartridge
Laser lens cover
5"
The OPC drum life is directly related to the number of rotations of the drum. Longest drum life is achieved wit h continuou s printin g. Intermit tent prin ting with small job sizes requires cleaning rotations before and after each job, and subsequently will impact OPC life.
The steps are:
Removing the used waste toner pack
Removing the used OPC drum cartridge
Replacing the laser lens cover
Installing the new OPC drum cartridge
DRUM LOW or REPLACE DRUM
Installing the new waste toner pack
Removing the Used Waste Toner Pack
When the waste toner pack is nearly full, the message “ appears. Prepare to replace the entire OPC drum kit.
1
Turn of f the print er.
2
Open the printer’s front cover.
Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack14
WASTE TONER NEAR FULL
Page 15
3
Carefully remove the waste toner pack using the handle.
Keep the waste toner pack upright so the toner does not spill.
4
Turn the two caps labeled “A” counterclock­wise and remove them.
5
Twist the two “A” caps c onto the two “A”
d
holes
Turn the caps clockwise to secure them.
.
2
1
1
1
1
2
2
2
Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack 15
Page 16
6
Remove waste toner pack cap labeled “B” and insert it into hole “B.”
7
Dispose of the used waste toner pack.
5"
Dispose of it properly according to your local regulations (do not dispose of it by burning).
8
Continue with replacing the OPC drum cartridge.
Reinstall the new waste toner pack after replacing the OPC drum.
Removing the Used OPC Drum Cartridge
1
With the front cover open, rotate the trans­fer belt unit left release lever counterclock­wise to the top (12 o’clock) position.
This raises the transfer belt unit.
2
Hold the OPC drum cartridge handle and carefully pull it out about 8 inches (20 cm).
Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack16
Page 17
3
Support the bottom of the drum with your hand, then carefully pul l the cartri dge toward you and remove it.
5"
Dispose of it properly according to your local re gul ati ons .
Replacing the Laser Lens Cover
1
Press on the laser lens cover lock release lever and gently pull the laser lens cover toward you.
5"
Dispose of it properly according to your local regulations.
2
Remove the new laser lens cover from the OPC drum kit box.
Attention
Do not touch the glass surface of the laser lens.
3
Place the front end of the laser lens cover into its installation rail.
4
Carefully insert the laser l ens cover and check to make sure it is fully inserted.
Attention
If the laser lens cover is not properly installed, serious damage to the printer could result.
Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack 17
Page 18
Installing the New OPC Drum Cartridge
1
Remove the new OPC drum cartridge from its shipping box.
Attention
Keep the protective sheet on the cartridge. Do not touch t he protective sheet on the photosensitive (green) surface or scratch the surface. This could lower image qual ity.
Make sure the transfer belt left release lever is still set to its top position (12 o’clock).
2
Hold the OPC drum cartridge level, place the front en d of the OPC dr um cartridge installation guide into the installation rail.
3
Carefully push the OPC dr um ca rtridge in.
Attention
The cartridge should slide easily into the printer. Don’t force it.
Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack18
Page 19
4
Press on the front handle of the OPC drum car­tridge with one hand and hold the front handle of the OPC protective cover with the other hand.
5
Peel the protective cover off (straight toward you).
5"
Dispose of it properly according to your local regulations.
6
Turn the left release lever of the transfer belt clockwise to its correct position (2 o’clock).
This lowers the transfer belt. Also make sure the transfer belt right release
lever is set to its correct position (10 o’clock).
Attention
If the transfer belt left release lever is at its top position (12 o’clock), the waste toner pack cannot be installed.
Installing the New Waste Toner Pack
1
Remove the new waste toner pack from the drum kit box.
Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack 19
Page 20
2
Insert the bottom of the waste toner pack c into its inst allation pos ition in the pr inter.
3
Insert the top of the waste toner pack into its installation position in the printe r until it is firmly seated.
4
Close the printer’s front cover.
If the waste toner pack is not correctly installed or the transfer belt right release lever is at its top position (12 o’clock), the front cover cannot be closed. Turn on the printer.
5
In the Operator Control/Consumables/Items Replaced/Waste Toner menu, choose Yes to reset the consumables monitoring system.
d
2

Replacing the Fuser Unit and Transfer Roller Kit

WARNING!
The fuser unit is hot. When the top cover is opened, the fuser unit temperature drops graduall y ( one hour wait time). Do not r epl ace the f user oil roller until you are sure that the fuser unit has cooled down.
1
When the fuser is worn out, the message “ printer does not print. Repla ce the fuser kit. After the new fuser kit is installed, printing automatically resumes.
The fuser kit includes the two items below. When replacing the fuser unit, replace the transfer roller as well.
Fuser unit
Transfer roller unit
REPLACE FUSER UNIT
” appears and the
Replacing the Fuser Unit and Transfer Roller Kit20
Page 21
Replacing the Fuser Unit
1
Turn of f the print er.
2
Open the prin ter’s top cover.
3
Rotate the two fuser oil roller lock levers to release the fuser oil roller.
4
Remove the fuser oil roller.
Hold it by the green handle only.
5
Place the fuser oil roller on a table or level surface.
Attention
Since the fuser oil roller removed here is to be installed in the new fuser unit, handle it with care. If you set the fuser oil roller on the table do it as shown in the illustration. Do not allow the roller surface to contact the t able or get dirty. This could lower image q uality.
Replacing the Fuser Unit and Transfer Roller Kit 21
Page 22
6
Turn the release levers (front, rear) to release the fuser unit.
7
Holding the fuser unit handles, lift up the u nit.
5"
Dispose of it properly according to your local regulations.
8
Remove the new fuser from its shipping box.
Replacing the Fuser Unit and Transfer Roller Kit22
Page 23
9
Carefully lower the new fuser unit so that the two pins in the fuse r unit installation section go into the two installation holes in the fuser unit.
10
Press in on the fuser unit release levers cand
d
rotate them downward
.
1
1
1
This secures the fuser unit.
2
2
1
1
2
2
Attention
If the fuser unit r eleas e levers ar e no t set corr ect ly, the fuser oil roller cann ot b e installed. Set the fuser unit release le vers to the fixed position.
Replacing the Fuser Unit and Transfer Roller Kit 23
Page 24
11
Reinstall t he fuser oil roller (removed in step 4).
12
Rotate the two oil roller levers to lock the oil roller into place.
13
Close the printer’s top cover.
Check the release button to make sure the top cover is properly closed.
Replacing the Transfer Roller Unit
5"
If there is media in the multipurpose tray, remove it. Close the multipurpose tray.
1
Press the right cover release button and care­fully open the right cover.
Replacing the Fuser Unit and Transfer Roller Kit24
Page 25
2
Holding the tw o transfer roller unit handles, remove the transfer roller unit.
5"
Dispose of it properly according to your local regulations.
3
Remove the ne w transfer roller unit from the fuser kit box.
Attention
Do not touch the surface of the transfer roller unit. This could lower image quality.
4
Place the new transfer roller unit on a level surface.
5
Lift up the two transfer roller unit handles.
6
Holding the two transfe r roll er uni t handl es, car e­fully lower it so the transfer roller unit shaft goes into the two transfer roller unit installation guides.
Replacing the Fuser Unit and Transfer Roller Kit 25
Page 26
7
Lower the two transfer roller unit handles.
8
Carefully close the righ t cover.
Check the r elease but ton st atus t o make sure the cover is properly closed.
9
If necessary, reopen the multipurpose tray and put the media back in.

Replacing the Fuser Oil Roller

The fuser oil roller provides a lubricant fo r the printer via an oil-impregn ated roller. This oil is necessary for the proper functioning of the printer.
WARNING!
The fuser unit is hot. When the top cover is opened, the fuser unit temperature drops gradually (one hour wait time). Do not replace the fuser oil roller until you are sure that the fuser unit has cooled down.
When the fuser oil roller is worn out, the message “ and the printer does not print. Replace the fuser oil roller. After the new roller is installed, printing automatically resumes.
5"
When you replace t he fuser oil roller a fter a displays in the message window, the printer automatically recovers.
REPLACE OIL ROLLER
REPLACE OIL ROLLER
” appears
message
Replacing the Fuser Oil Roller26
Page 27
1
Turn of f the print er.
2
Open the prin ter’s top cover.
3
Rotate the two fuser oil roller lock levers to release the fuser oil roller.
5"
Dispose of it properly according to your local regulations.
4
Remove the ne w fuser oil roll er from its shipping box.
Attention
If you set the new fuser oil roller on a table, do it as shown in the illustr ation. Do not allow the roller surface to contact the table or get dirty. This could lower image quality.
5
Insert the new fuser oil roller installation guides (front, rear) into the fuser unit installation rail.
6
Carefully lower the roller.
Replacing the Fuser Oil Roller 27
Page 28
7
Rotate the two oil roller levers to lock the oil roller into place.
Attention
If the two fuser oil roller release levers are not correctly set, the top cover cannot be closed. Set the release levers to the roller fixed position.
8
Carefully close the top cover.
Check the release button to make sure the top cover is properly closed.
9
Turn on the printer.

Replacing the Transfer Belt

When the transfer belt is at its end of life, the message “ appears, and the printer does not print. Replace the transfer belt. After the new transfer belt is installed, printing automatically resumes.
1
Open the printer’s front cover.
2
Remove the waste toner pack.
3
Rotate the left transfer belt lock lev er.
REPLACE TRANSFER BELT
Replacing the Transfer Belt28
Page 29
4
Remove the OPC drum cartridge and set it aside.
Attention
The OPC drum is extremely sensitive to bright light and direct sunlight. Always put it in its protective bag until you’re ready to reinstall it. Any exposure to light should be avoided, or permanent damage could result.
Also, handle the cartridge carefully by its sides so you don’t touch the surface (the green part) of the drum. The drum is also extremely sensitive to hand oils and scratches, both of which reduce print quality.
5
Rotate the left lever to its 4 o’clock posi­tion.
Replacing the Transfer Belt 29
Page 30
6
Grasp the handles of the transfer belt and remove it.
5"
Dispose of it properly according to your local regulations.
7
Remove the new transfer belt from its packag­ing and insert it into the printer.
8
Press on the transfer belt front handle with one hand, take the handle of the transfer belt fixture with your ot her ha nd, a nd pull the fix­ture straight toward you.
5"
Dispose of it properly according to your local regulations.
Replacing the Transfer Belt30
Page 31
9
Rotate the transfer belt lock lever.
10
Reinstall the OPC drum cartridge.
Replacing the Transfer Belt 31
Page 32
11
Close the transfer belt lock lever.
12
Check to make sure the laser lens cover is firmly seated.
13
Reinstall t he waste tone r pack.
14
Close the front cover and turn on the printer.
2
1
Replacing the Transfer Belt32
Page 33

Using Media

2
Page 34

Introduction

This chapter provides information on handling, selecting, and storing media. Refer to the
Maintenance Guide

Media Handling

Before purchasing a large quantity or special media, do a trial printing with the same media and check print quality. Check with our web site www.minolta-qms.com for a list of current approved media.
Attention
Do not use the media types listed below. These could cause poor print quality, media jams, or damage to the printer.
Do not use media that is
Not approved
Meant for ink jet printers
Folded, embossed, warped, or wrinkled
Perforated or prepunched
for media specifications.
Too slick, too coarse
Composed of foil or gilt
Coated with a processed surface (such as carbon paper, heat-sensitive paper, heat­pressure paper)
Irregularly shaped (not rectangular); no t uniform in size
Bound with glue, tape, or paper clips
Attached to ribbons, hooks, buttons, etc.
Do not use envelopes that have
Sticky flaps
Introduction34
Page 35
Metal clasps, fasteners, transparent windows, peel-off strips for sealing
Material that will melt, vaporize, offset discolor, or emit dangerous fumes
Do not use labels that have
Label(s) al ready peeled off
Labels that peel off easily
Glue or sealer that might come off
Material that will melt, vaporize, offset discolor, or emit dangerous fumes

Media Types

Plain Paper
Formatting Input Upper and
Orientation Upper and
Type
Weight Duplexing
Format data within your application.
500 sheets of 20 lb bond (75 g/m²) paper (letter/A4/legal)
Optional Trays Multipurpose
Tray
Optional Trays Multipurpose
Tray
Any standard or recycled office paper suitable for plain-paper laser printers, such as
Hammermill Laser Print
Georgia-Pacific Microprint Laser 1000
Neusiedler Color Copy 90
Xerox 4024
16–24 lb bond (60–90 g/m²) Up to 28 lb bond (105 g/m²)
each; capacity for other weights varies accordingly. 150 sheets of 20 lb bond (75 g/m²) paper; capacity for other
weights varies accordingly.
Simplex—Face up; Duplex—Face down
Simplex—Face down; Duplex—Face up
Media Types 35
Page 36
Letterhead and Memo Media
Formatting
Input Upper and
Orientation Upper and
Type
Weight Duplexing Upper and
Notes
Format letterhead or m em o da ta wi thin your application. Try printing your data on a plain sheet of paper first to check placement.
Optional Trays Multipurpose
Tray
Optional Trays Multipurpose
Tray
Any standard or recycled office paper suitable for plain-paper laser printers, such as
Hammermill Laser Print
Georgia-Pacific Microprint Laser 1000
Neusiedler Color Copy 90
Xerox 4024
16–24 lb bond (60–90 g/m²)
Optional Trays
Multipurpose Tray
Check your application documentation for other information about printing on letterhead and memo media.
Up to 500 sheets
Up to 150 sheets
Face up—top of page toward the right
Face down—top of page toward the printer side
Face down—top of page toward the right
Face up—top of page toward the printer side
Thick Stock
Formatting
Input Multipurpose
Orientation
Format the information to be printed on the thick stock within your application. Try printing your data on a plain sheet of paper first to check placement.
Tray Only
Face down
Up to 50 sheets, depending on the thickness of the media
Media Types36
Page 37
Type
Weight
Duplexing
Notes
Envelopes
For information about thick stock media recommended for your printer, go to www.minolta-qms.com/support, then click on Answer Base, or contact Technical Support. See the telephone numbers.
Simplex: 24–43 lb bond (90–163 g/m²) Autoduplex: Up to 28 lb bond (105 g/m²) Manual Duplex: 24 lb (90 g/m²) to 43 lb (163 g/m²) bond Autoduplexing thick stock over 28 lbs (105 g/m²) is not supported. Thicker stock
may be manually duplexed. Y ou shou ld tes t t he nu mber o f she ets of thick stoc k th e mul tipurpo se tra y can hold
to ensure that its performance is acceptable. 43 lb (163 g/m²) bond is also referred to as 90 lb index stock.
Service & Support Guide
for a complete listing of support
Formatting
Input Multipurpose
Orientation
Type
Duplexing Notes
Your printer receives the instructions to pr int on envelopes from your application.
Print on the front s ide only. Some parts of the envelop e consist of three lay ers of paper—the front, back, and flap . Any thi ng p rinted in these layered regions may be lost or faded.
See your application documentation for specific information on printing envelopes.
Tray Only
Face down Use common office envelopes approved for laser printing with diagonal joints,
sharp folds and edges, and ordinary gummed flaps, such as
Commercial #10: Columbian Recycled COR02
International DL: Auto Fil #01914
Not supported
You can print
Envelopes should be dry.
Do not preload or preseal envelopes.
Up to 50, depending on the thickness of the envelopes
on the address side of the envelope.
only
Media Types 37
Page 38
Labels
Formatting
Input Multipurpose
Orientation
Type
Weight Duplexing Notes
Format label data within your application. Try printing your data on a plain sheet of paper first to check placement.
Tray Only
Face down Use only labels recommended for laser printers, such as
Avery 5260
16–90 lb (60–163 g/m²) Not supported
Avoid using labels with exposed adhesive; it may stick to the transfer belt or the fuser roller, causing labels to peel off and media jams to occur.
Adhesive label stock is supported only in letter or A4 sheets.
A label consists of a fa ce sh eet (the printin g surfa ce), ad hesive, a nd a c arrier sheet
The face sheet must follow the plain paper specification.
— The face sheet surface must cover the entire carrier sheet, and no
adhesive should come through on the surface.
You can print continuously with label paper. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous print and print one sheet at a time.
Check your application documentation for other information on printing labels.
Up to 50 sheets, depending on the thickness of the labels
Postcards
Formatting
Input Multipurpose
Orientation Type Weight Duplexing
Format postcard data within your application. Try printing your data on a plain sheet of paper first to check placement.
16–90 lb (60–163 g/m²) Not supported
Up to 50 sheets, depending on the thickness of the postcards
Tray Only
Face down Use only postcards recommended for laser printers
Media Types38
Page 39
Notes
Transparencies
If the postcard is warped, press on the warped area before putting in multipurpose tray.
Formatting
Input Location
Orientation Upper and
Type
Duplexing
Format the information to be printed on the transparencies within your application. Try printing your data on a plain sheet of paper first to check placement.
Capacity
Optional Trays Multipurpose
Tray
Use any full-color transparencies (also known as OHP film) that meet normal photocopier standards. We recommend
Q-Media Transparency Media for the magicolor 2200 for color printing
3M PP2500 for monochrome printing
Not supported
Upper and Optional Trays Multipurpose tray
Up to 50 sheets, depending on the thickness of the transparencies
If you have problems feeding 50 sheets, try loading only 5–10 sheets at a time. Load ing a la rge number of tr anspa rencies a t a time may cause static buildup, thus causing feeding problems
Face up
Face down
.
Media Types 39
Page 40
Notes

Loading Media

Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 250 sheets at a time, fan the stack to prevent static buildup for the paper before i nse rting it in a tr ay.
5"
Do not fan transparency media.
Attention
Always load the media short edge first.
If you touch the face of transparencies with your bare hands, print quality may be affected.
Do not handle transp arency medi a too m uch. Do not fan tran sparen cy medi a before loading it. Resulting static electricity may cause printing errors.
Keep the media path clean. Transparencies are especially sensitive to a dirty media path. If there are shadows on either the top or the bottom of the sheets, see “Cleaning the Printer Interior” in the
Y ou can pri nt continuous ly with trans parencies. Howev er , this co uld affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous print and print one sheet at a time.
Check your appl icati on do cumen tation fo r other inform ation about printi ng on transparencies.
Maintenance Guide.
OHP
Attention
Do not mix media of different sizes, types, or weights, as this will cause printer jamming.
When refilling media, first remove any media remaining in the tray. Stack it with the new media, even the edges , then r eload i t. Alth ough the magicolo r 2200 was design ed
Loading Media40
Page 41
for printing on a wide range of media types, it is not intend ed to prin t exc lusiv ely on a single media type except plain paper. Continuous printing on media other than plain paper (such as envelopes, labels, thick stock, or transparencies) may adversely affect print quality or reduce engine life.
For media other than standard plain paper or transparencies, both the driver (Paper tab, Paper Type option) and the MP Size key on the control panel need to be sel ec ted.
It is important to use the MP Size key to set the multi purpose tray to the appropriate media size in order to obtain optimum printing results.
Autoduplexing
Duplex (2-sided) printing can be done automatically with the optional duplex unit installed.
5"
Only up to 28 lb bond (105 g/m²) plain paper can be duplexed.
If you are printing duplex from the upper or optional tray, load the media printing-side down with the top of the media (or letterhead or memo information) toward the right side of the tray. If you are printing duplex from the multipurpose tray, load the media printing-side up with the top of the media toward the printer. Set the driver, for example:
1
In the printer driver, make sure you have selected Duplexer and clicked on the Add butto n.
2
In the print er driver, select Simp lex (1-sided pages), or Long Edge (flipped horizon­tally as in a loose-lea f notebook) , or Short Edg e (flippe d verticall y as on a cli pboard) as the Duplex option.
3
Click OK.
Upper and Optional Media Trays
1
Slide the media tray open.
Loading Media 41
Page 42
2
Push the media pressure plate down to lock it in position.
3
Adjust the media guides to fit the size paper you’re loading.
Squeeze the retainers, move the guides to the appropriate location (media sizes are listed on the tray), and release the retainers. The media should fit easily between the guides.
Loading Media42
Page 43
4
Load the paper face-up, short edge toward the right of the tray.
Often, an arrow on the media package label indicates the printing-side of the media.
Do not overfill the tray.
A fill limit mark is provided on th e inside of the tray. The media tray holds 500 sheets of 20 lb bond (75 g/m²) paper.
Make sure that the paper fits easily between the guides and the paper corner s are under the left and right media-separating tabs and are not bent.
Attention
Always readjust the media guides after inserting the media. Improperly adjusted guides may cause poor print quality, media jams, or printer damage.
Loading Media 43
Page 44
5
Slide the tray back into the printer.
5"
If you have removed the tray from the printer, slightly tilt up the tray to insert it into the ins tallation rails to slide it back in.
Multipurpose Tray
Page sizes other than letter, A4, and legal can be printed only from the multipurpose tray (also known as tray 1). Use the MP (Multipurpose) page size.
Other special types of media (such as thick stock, transparencies, and envelopes) are also fed from the mult ipurpo se tr ay. See “Media Specifications ” in t he more information about media.
1
Open the multipurpose tray on the right side of the print er.
Size
key on the control panel to set the
Maintenance Guide
for
Loading Media44
Page 45
2
Open the media support.
Attention
Load only one type/size of media per tray at a time.
3
Load the media face down, short edge toward the printer.
DOWN
FACE
Often, an arrow on the paper package label indicates the face-up (printing) side of the paper.
A fill limit mark is provided on th e inside of the media guides on the multipurpose tray. The multipurpose tray holds 150 sheets of 20 lb bond (75 g/m²) paper.
Loading Media 45
Page 46
4
Adjust the media guides to fit the size media you’re loading.
Attention
Always adjust the media guides after inserting the media. A guide that is not properly adjusted can caus e poor print quality, media jams, or printer damage.
5
Specify the media size in the multipurpose tray by using the MP Size key on the control panel.
Printing Envelopes from the Multipurpose Tray
1
Flex the envelope stack (including the edges) to remove any stiffness.
2
Place the envelopes on a fl at surf ace, and f latt en them by pr essin g down the cor ners.
LTR.
LGL.
EXE.
A5
B5
A4
3
Correct any bent corners, and then tap the envelopes on a flat surface to align them.
4
Place the envelope stack into the multipurpose tray with the flap-side up.
Check your application documentation to determine if the flap should be placed on the left or on the right. Print a single envelope to check the orientation before print­ing multiple copies.
Loading Media46
Page 47
5
Adjust the media guides to the width of the envelopes.
Make sure the guide s ar e snu g enough to keep the e nvelop es straight , but not so tight that they buckle the envelopes.
6
Open the flap of each envelope immediately (before it cools) after the envelope is delivered to the output tray.
5"
Because the envelopes pass through heated rollers, the gummed area on the flaps may seal. Using envelopes with emulsion-based glue avoids this problem.
Printing Area
The printing area on all media sizes is up to about 0.157 inch (4 mm) from the edges of the media.

Media Storage

When storing media, avoid:
Direct sunlight
Excess heat and humidity
Dust
If media has been removed from its wrapper, place it in its original packaging and store in a cool, dark place on a level surface.
Media Storage 47
Page 48
Page 49

Maintaining the Printer

3
Page 50

Maintaining the Printer

Handle the printer with care to preserve its life. Abuse may cause damage and void your warranty. If dust and paper scraps remain on the inside or outside of the printer, printer performance and print quality will suffer, so the printer should be cleaned periodically. Keep the following guidelines in mind:
When cleaning the printer, always turn it off (O) and unplug it. Disconnect all interface cables before cleaning inside the printer.
If you have an optional 5-bin mailbox i nstal led, turn the printe r off fi rst, t hen turn off the mailbox.
Either clean the printer before use, or allow time after unplugging it to allow the fuser unit to cool down.
Attention
The fuser unit is ho t. When th e to p cove r is opened, the fuser unit temperature drops gradually (one hour wait time).
Be careful when cleaning the inside or removing paper jams, as the fuser unit and other internal parts may become very hot.
Do not place anything on the top of the printer.
Use a soft cloth to clean the printer.
WARNING!
Do not spill water or detergent into the printer; otherwise the printer will be damaged and an electric shock may occur.
Never spray cleaning solution directly on the printer’s surface; the spray could penetrate through the air vents of the printer and damage the internal circuits. Avoid using abrasive or corrosive solutions or solutions that contain solvents, (such as alcohol and benzene) to clean the printer.
Always test any cleaning soluti on (suc h as mild deter ge nt) on a smal l area of your printer to check the solution's performance.
Maintaining the Printer50
Page 51
Never use sharp or rough implements, such as wire or plastic cleaning pads.
Always close the printer covers gently. Never expose the printer to vibrations.
Do not put a cover on t he prin ter immediat ely aft er using it. T urn i t of f and wai t until it cools down.
Do not leave the printer’s covers open for any length of time, especially in well-lit places; light may damage the OPC drum cartridge.
Do not open the printer during printing.
Do not tap paper stacks on the printer.
Do not tilt, lubricate, or disassemble the printer.
Do not touch the electrical contacts, gears, or laser beam devices. Doing so may dam­age the printer and cause the print qua lity to deterio rate.
Keep media in the output tray at minimum level. If the media stacks too high, your printer may experience media jams and excessive media curl.
Lift the printer from the bottom only, using the carrying grips and the carrying bars. Make sure two people are available to lift the printer when moving it.
When moving the printer, keep the printer level to avoid toner spillage.
If you get toner on your skin, wash it off with cool water and neutral detergent.
WARNING!
If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base).
Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printer’s covers and the interior o f the printer bod y.
Make sure any parts removed during cleaning are replaced before you plug in the printer.
See Chapter 7, “Repacking the Printer,” for printer storing and shipping instructions.
Maintaining the Printer 51
Page 52

Cleaning

You should perform a thorough cleaning every 30,000 single-sided pages or 12 months, whichever comes earlier.
Always test any cle aning sol ution ( such as a mild de ter gent) on a small area of your pri nter to check the solution’s performance.
Use Avoid
A soft control panel
A soft
Mild detergent to clean the printer
dry
cloth to clean the
damp
cloth to clean the printer Sharp or rough implements (such as wire or plastic
Sharp or ro ugh implements (such as wire or plastic cleaning pads)
Any liquid
cleaning pads) Abrasive or corrosive solutions that contain solvents
(such as alcohol or benzine)
This item needs cleaning...
Duplex unit paper guides or rollers
Laser lens cover Removing the waste toner pack to clean
OPC drum cartridge Every 30,000 single-sided pages, or 12
Paper exit rollers Every 30,000 single-sided pages, or 12
Printer exterior As needed. Printer interior Every 30,000 single-sided pages, or 12
Registration roller Every 30,000 single-sided pages, or 12
Transfer roller Every 30,000 single-sided pages, or 12
After... By...
Every 30,000 single-sided pages, or 12 months, whichever comes earlier.
around it or to replace it.
months, whichever comes earlier.
months, whichever comes earlier.
months, whichever comes earlier.
months, whichever comes earlier.
months, whichever comes earlier.
User See the
Guide.
Maintenance
Cleaning52
Page 53

Troubleshooting

4
Page 54

Introduction

This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help.

Printing a Status Page

Print a status page to verify the printer is printing correctly.
Press Key (Until) Display Reads
Online Menu
Next ( ) Select Select Select Online
IDLE OPERATOR CONTROL ADMINISTRATION
ADMINISTRATION–SPECIAL PAGES PRINT STATUS YES IDLE

Preventing Media Jams

(and onlin e LED is off)
(and onlin e LED is on)
Make sure that... Avoid...
Media matches the printer specifications Media that is folded, wrinkled, or excessively curled Media is flat, especially on the leading edge Double feeding (
sheets—they may be sticking together
The printer is on a hard, flat, level surface Fanning transparencies since this causes static You have the correct media type selected if
you’re printing on envelopes, labels, thick stock, or transparencies.
Y ou stor e medi a in a dry loc ation aw ay fro m moisture and humidity
Loading more than one ty pe/size/w eight of medi a in a tray at the same time
Overfilling the media
remove the media and fan the
)
input
trays
Introduction54
Page 55
Make sure that... Avoid...
You always adjust the media width regula­tion guides in the multipurpose tray inserting the media (
properly adjusted can cause poor print quality, paper jams, or printer damage)
You remove transparencies from the output tray immediately to avoid static buildup.
You load the media (for s ingle -sided pages) printing-side up in the upper or optional trays or printing-side down in the multi­purpose tray (m
an arrow on the end of the wrapper to indicate the printing side—if you can’t determine which side of the media to print on, remove the media from the tray, rotate the stack a half-turn, turn the stack over, and then place it back in the tray)
The printer is on a hard, flat, level surface
a guide that is not
any manufacturers place
after

Automatic Jam Recovery

The magicolor 2200 provides automatic jam recovery (when enabled through the Administration/Engine/Page Recovery menu). After you remove any jammed media, printing automatically resumes from the page the printer stopped at when the jam occurred.
Allowing the
output tray has a 500-sheet capacity—jamming may occur if you allow media to accumulate more than 500 sheets at a time
output
tray to overfill (
)
the face-down
5"
For automatic jam recovery to work, it is necessary to leave the printer tu rn ed o n when you remove the jammed media.
Automatic Jam Recovery 55
Page 56

Understanding the Media Path

Understanding the printer’s media path will help you locate media jams.
cccc
Media exit unit
dddd
Output tray
eeee
Fuser
ffff
Transfer belt
gggg
OPC drum cartridge
hhhh
Duplex unit (standard on DP model)
iiii
Multipurpose tray
jjjj
Upper media tray
kkkk
Lower feeder unit and optional tray (standard on DP model)
llll
5-bin mailbox
cccc
dddd
eeee
ffff gggg
DP Model
hhhh
iiii
DP Model with 5-bin Mailbox
jjjj
kkkk
llll
Simplex Duplex
Understanding t he Me di a Pat h56
Page 57
Media Tray (Upper Tray Standard on All Models and Optional Tray Standard on DP Model)
The media tr ay(s) is (are) located at th e bottom front of the printe r. The media is picked from the tray, passed under the OPC drum cartridge and the transfer belt, passed through the fuser, and delivered via the paper exit unit to the output tray on top of the printer.
Multipurpose Tray (Standard on All Models)
The multipurpose tray is located at the right of the printer. The media is picked from the multipurpose tray, passed under the OPC drum cartridge and the transfer belt, passed through the fuser, and delivered via the paper exit unit to the output tray on top of the printer.
Duplex Unit (Standard on DP Model)
The media is picked from a media tray, passed under the transfer belt, passed through the fuser, fed into the duplex unit where the media undergoes a change in direction, cycles through the transfer belt and fuser again, and is delivered via the paper exit unit to the output tray, which is the top of the printer.
Since several sheets cycle through the printer/duplex unit at the same time, recovering from a media jam ma y require the removal of more than one sheet.
To manually duplex, remove the media, flip it over, and reload it.
5-bin Mailbox (Optional on All Models)
The 5-bin mailbox is located on the top of the printer. The media is picked from the tray, passed under the transfer belt, passed through the fuser, and delivered via the paper exit unit to the 5-bin mailbox, which is on top of the printer.

Clearing Media Jams

To avoid damage, always remove jammed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the paper path and cause further jams. Do not reload media that has jammed.
Clearing Media Jams 57
Page 58
Attention
The image is not fixed on the media before the fusing process. If you touch the printed surface, the toner may stick to your hands, so be careful not to touch the print face when r emovi ng t he jammed me dia. Make sure not to spi ll any toner inside the printer. Unfused toner can dirty your hands, clot hes, or anyt hing else it gets on. If you accidentally get toner on your hands, wash them in cool water. If you accidentally get toner on your clothes, lightly dust them off as much as possible. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off, provided your clothing is washable. If toner gets on your skin, wash it off with water or a neutral detergent.
WARNING!
If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base).
If, after clearing the media jam, the jam message in the control panel window persists, open and close the printer’s covers. This should clear the jam message.
Handling Media Jams by Location
Location of Jam Page Reference
Tray 1—multipurpose tray page 60 Tray 2—upper tray
Tray 5—optional tray (lower feeder unit) Near OPC drum page 61 Near duplex unit page 64 In mailbox page 67
page 59
Clearing Media Jams58
Page 59
Clearing Misfeed (Upper or Optional Tray) Jams
1
Remove the medi a tray(s).
2
Carefully remo ve the jammed media.
3
Shuffle the media currently in the tray and even up the front edges.
4
Reinsert the media printing face up.
Make sure the media is lying flat, is under the media sepa­rating tabs, and doesn’t exceed the media limit mark. Check to see if the media width guides are correct.
5
Slide the tray (s) back into the printer.
6
Open the front cover, then close it.
The media jam display is cancelled.
Clearing Media Jams 59
Page 60
Clearing Misfeed (Multipurpose Tray) Jams
1
Remove the media from in the multipurpose tray.
2
Carefully remo ve the jammed media.
3
Shuffle the media that was removed in step 1 and even up the front edges.
4
Reinsert the media printing face down.
Make sure the media is lying flat and doesn’t exceed the media limit mark. Check to see if the media width guides are correct.
5
Open the front cover, then close it.
The media jam display is cancelled.
Clearing Inner Jams, Outer Jams, and Drum Jams
Media Jams inside the Lower Right Door (Vertical Transport Area)
1
Open the lowe r right door(s).
2
Carefully remo ve the jammed media.
3
Close the lower right door(s).
The media jam display is cancelled.
Clearing Media Jams60
Page 61
Media Jams near the OPC Drum
1
If there is any media in the multipurpose tray, remove it and close the multipurpose tray.
2
Press the right-side cover release button and carefully open the cover all the way.
3
Remove the jammed media by pulling it slowly from the bottom of the fu ser.
Attention
Do not pull jammed media from the top of the printer through the fusing rollers.
This prevents any unfused toner from dirtying the fuser rollers.
Clearing Media Jams 61
Page 62
4
Close the right-side cover.
The media jam display is cancelled.
5
Check the release button to make sure the cover is securely closed.
6
If media was removed in step 1, open the multipurpose tray.
7
Shuffle the media that was removed in st ep 1 and even up the front edges.
8
Reinsert the media printing face down.
Make sure the media is lying flat and doesn’t exceed the media limit mark. Check to see if the media width guides are correct.
Media Jams near the Duplex Unit (Standard on DP Model)
1
Open the top cover.
Attention
Do not pull jammed media from the top of the printer through the fusing rollers.
This prevents any unfused toner from dirtying the fuser rollers.
Clearing Media Jams62
Page 63
2
Carefully remo ve the jammed media in the top cover media reverse area.
3
Open the media jam removal cover with your left hand and carefully remove the jammed media in the duplex media feed area with your right hand.
4
Close the media jam removal cover with your left hand and close the top cover.
5
Check the release button to make sure the door is securely closed.
6
If the multi purpose tray is closed, open it.
Clearing Media Jams 63
Page 64
7
Pressing the duplex unit cov er release , carefull y open the cover.
8
Remove the jammed media.
9
Close the duplex unit’s cover.
10
Close the multipurpose tray.
11
If there still is a jam message, press the right-side cover rel ease button and caref ully open the cover all the way.
12
Lift the inner paper guide.
Clearing Media Jams64
Page 65
13
Remove the jammed media by pulling it toward you.
If the media came out easily, skip ahead to step 15. If the media did not come ou t easily or if you cannot reach the media from this are a,
keep the duplex unit’s lower cover open.
14
Open the duplex unit cover.
15
Remove the jamme d media by pulling it slowly from the bottom of the fuser rollers.
Be careful not to touch the transfer belt while removing jammed media.
16
Close the printer’s top cover.
17
Close the duplex unit’s paper guide, lower cover, and top cover.
Media Jams near the Fuser Unit
1
Open the top cover.
Attention
Do not pull jammed media from the top of the printer through the fusing rollers.
This prevents any unfused toner from dirtying the fuser rollers.
Clearing Media Jams 65
Page 66
2
Carefully remo ve the jammed media.
3
Open the media jam removal cover and carefully remove the media tha t is jammed there.
4
Close the media jam removal cover.
5
Close the top cover.
Check the release button to make sure the top cover is securely closed.
6
Open the right-side cover.
7
Remove the jammed media by pulling it slowly from the bottom o f the fuser.
Be careful not to touch the transfer belt while removing jammed media.
Clearing Media Jams66
Page 67
8
Close the right-side cover.
Check the release button to make sure the duplex unit cover is securely closed.
The media jam display is cancelled.
Media Jams in the Optional 5-bin Mailbox
1
Carefully remove the jammed media from the paper eject area of the mailbox.
2
Open the mailbox door.
Clearing Media Jams 67
Page 68
3
Lift up the paper jam removal gui de in the mailbox with your left hand, an d use your righ t hand t o ca re­fully remove the jammed paper.
4
Close the mailbox door.
The media jam display is cancelled.
Clearing Other Jams
Remove jammed media from the output tray by gently pulling it to the left away from the media exit area.
Clearing Media Jams68
Page 69

Solving Problems with Media Jams

5"
Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Repeated jams may also happen if you’re using the wrong weight print media.
Symptom Cause Solution
Several sheets go through the printer together .
Paper jam message stays on
5-bin mail­box jams.
Duplex unit jams.
The front edges of the media are not even .
The media is moist from humidity.
Front cover needs to be opened and closed again to reset the printer.
Some media re mains jammed in the printer.
The wrong media is being used.
The wrong media is being used.
Media may still be jammed. Check for media stuck in the paper guides in the duplex
Remove the media and even up the front edges, then reload it.
Remove the mo ist media and replace it with new, dry media.
Open and close the front cover of the printer again.
Recheck the paper path and make sure you have removed all of the media jams.
Make sure that you are using only plain paper (or recycled plain paper).
Make sure that you are using only letter/A4 paper. Use only supported media. Refer to the “Media Types”
on page 35. Plain paper and thick stock up to 28 lb bond (105 g/m²)
can be autoduplexed if the optional duplex unit is installed. For heavier weights, manual duplexing is required. To manually duplex, remove the media, flip it over, and reload it.
Make sure that you have not mixed media types in your multipurpose tray.
Do not duplex envelopes, glossy stock, labels, transfer media, or transparencies.
unit’s top cover, and the media supply area on the lower left of the printer.
If you removed jammed m edia from near the OPC dr um, reset the OPC drum’s locking levers.
Solving Problems with Media Jams 69
Page 70
Symptom Cause Solution
Media is jamming.
The media is not correctly positioned in the tray.
The number of sheets in the tray exceeds the maximum allowed.
The width regulation guides are not correctly adjusted to the media size.
The media in upper or optional tray is not under the media separating tabs.
Warped or wrinkled media is loaded in the tray.
Labels, letterhead, envel opes, postcards, t hick stock, or transfer material ar e loaded in the upper or optional tray.
The recommended transpar­ency (OHP) or label paper is facing the wrong way in the multipurpose tray.
Envelopes are facing the wrong way in the m ult ipu r ­pose tray.
Multiple sheets of transp ar­ency (OHP) media are c ollect­ing static electricity in the tray.
The media is moist from humidity.
Unsupported media (wrong size, thickness, type, etc.) is being used.
Media supply roller is dirty. Clean the media supply roller.
Remove the jammed media aand reposition the media properly in the tray.
Remove the excess media and reload the correct num­ber of sheets in the tray.
Adjust the regulation guides in the tray to match the size of the media.
Remove the media and reload it s o the front corn ers are under the media separating tabs.
Remove the media, smooth it out, and reload it. If it still jams, do not use that media.
Special media must be loaded in the multipurpose tray only.
Load the transparencies or labels according to the man­ufacturer’s instructions.
Load the envelopes in the multipurpose tray so the the flaps are facing up.
If the flaps are on the short edge, set the envelopes in the multipurpose tray so that the flaps are on the printer side.
Remove the OHP media and load them in the tray one sheet at a tim e. Do not fa n transp arencies before loading them.
Remove the mo ist media and replace it with new, dry media.
Use media that is covered by the printer warranty.
Solving Problems with Media Jams70
Page 71

Solving Other Problems

Symptom Cause Solution
Data was sent to the printer, but it doesn’t print.
Data indica­tor stays on.
Printer resets.
Printing takes too much time.
An error message is displayed in the message window.
The transfer belt installa­tion guide is not set cor­rectly in the installation rail.
Too many typefaces are being downloaded at the same time.
Occasionally, software applications interfere with each other.
Downloading too many typefaces can overl oad the printer memory and cause the printer to reset to default.
The printer is set to a slow printing mode (for e xample, for OHP, thick stock, or some other special kind of media).
The printer is set to power saving mode.
The printer memory is insufficient.
Handle ac cording to the message displayed.
Remove the transfer belt. Place the front end of the intermediate transfer unit installation guide (2 locations) correctly in the installation rail. Next, lightly push in the unit. Carefully insert the transfer belt about 6 inches (152.4 mm). Let go with your right ha nd that was holdi ng the top handle of the transfer belt, hold the front handle with both hands, and carefully push in.
Make sure you have enough printer memory.
Some applications send a printer prep file to the printer at the beginning of each document. When this occurs, other prep files cannot be sent without resetting the printer. Monitor your activities to see if there is a correla­tion between your use of a certain application and the printer resetting. If so, c onta ct the application developer.
Additional memory (RAM) or a hard drive, whi ch can be used for font storage, is available and easily installed.
It takes more time to print with special media. When using regular paper, make sure that the media type is set properly in the driver.
It takes a little time for printing to start in power saving mode. If you do not want to use this mode, disable it.
Add more memory.
Solving Other Problems 71
Page 72
Symptom Cause Solution
You are experiencing problems duplexing.
Transfer belt cannot be removed.
You are experiencing problems with the 5-bin mailbox.
The printer pauses.
A blank startup page ejects or blank pages come out during a printing job
Media or settings are not correct.
The OPC drum unit is installed.
The transfer belt left release lever is not set in the transfer belt removal position.
The wrong media is being used.
The printer pauses for the Auto-Image Density Con­trol (AIDC) cycle.
The toner cartridge is empty or miss ing.
The wrong media is being used.
Make sure that you are using only plain paper. Do not duplex envelopes, glossy stock, labels, postcards, transfer media, or transparencies. Make sure that you have not mixed media types in your multipurpose tray.
Make sure that your document h as more than one pag e. Go into the printer’s control panel and make sure that
duplex is an available option. In the printer driver, choose Short Edge (flippe d as on a
clipboard) or Long Edge (flipped a s in a loose-leaf note­book). Make sure that you are using correct media.
Make sure that all of the covers are closed. Open and then close the covers to confirm that they are securely closed.
If you turned the printer off, make sure that you have turned the printer on again and waited for it to warm up
Remove the OPC drum unit first, then remove the trans­fer belt.
Turn the transfer belt left release lever clockwise to the 4 o’clock position, then remove the transfer belt.
Make sure that you are using only letter/A4 plain paper.
After 100 1-sided pages of a continuous print run, the magicolor 2200 automatically pauses to do an AIDC cycle. This process is provided to make sure reliable printer operation with optimum output quality.
Check the toner cartridges. The image does not print if the cartridges are empty.
If the toner cartridges are not empty and blank pages are ejecting, take e ac h c artridge out, rock it fro m si de to side, and reinstall it in the printer.
Check that the media type set in the driver matches the media loaded in the printer.
Solving Other Problems72
Page 73
Symptom Cause Solution
Not all pages print.
Text appears fuzzy or unclear.
The printer could have the wrong kind of cable, or your printer may not be configured for the correct cable and port.
The Cancel key was pressed.
The media tray is empty. Check the message window to see if the tray you are
A new toner cartridge has been installed, but the “break-in” period has not been reached.
Check your cable.
Make sure no one pressed the Cancel key while your job was printing.
using is out of media. Print at least 20 pages to achieve maximum printing
quality in the new cartridges.
Solving Other Problems 73
Page 74
Symptom Cause Solution
Printer power is not on.
The power cord is not correctly plugged into the outlet.
The mailbox power cord is not correctly connected.
The power switch is not correctly turned on (I position).
Something is wrong with the outlet you are using for the printer.
The printer is connected to an outlet with a voltage or frequency that does not match the printer specifica­tions.
Turn the power switch off (O position), then remove the power cord from the outlet and plug it back in.
Turn the power switch and the mailbox power sw it ch o ff (O position), then reconnect the mailbox power cord using the procedure below: —Connect the mailbox power cord plug end to the
mailbox power socket (lower connection).
—Connect the mailbox power cord socket end to the
printer power plug.
—Connect the printer power cord socket end to the
mailbox power plug (upper connection).
—Plug the printer power cord into the outlet. Set the power switch to the off (O) position, then set it
back to the on (I) position. Turn the printer power switch and the mailbox power
switch off (O position), then turn on the power again using the procedure below: —Turn the mailbox power switch on. —Turn the printer power switch on.
Plug another electrical appliance into the outlet and see whether it operates properly.
Use a power source with the following specifications:
Power
Japan: 100 VAC 50–60 Hz 12 amps North America: 120 VAC 50–60 Hz 8 amps Europe: 220-240 VAC 50–60 Hz 6 amps Latin America: 120 VAC 50–60 Hz 8 amps
Voltage fluctuation
Japan: 100 VAC ±10% North America: 120 VAC ±10% Europe: 220-240 VAC ±10% Latin America: 120 VAC ±10%
Frequency fluctuation rate
220-240 VAC 50–60 Hz 6 amps
220-240 VAC ±10%
within 50/60 ±3 Hz
Solving Other Problems74
Page 75

Solving Problems with Printing Quality

Symptom Cause Solution
Nothing is printed.
Image is too light; there is low image density.
ABCDE
ABCDE
ABCDE ABCDE
The toner cartridge is damaged.
The driver is not set cor­rectly.
The OPC drum cartridge is damaged.
The transfer roller unit is misinstalled.
The media is moist from humidity.
The media set in the driver mismatches the media loaded in the printer.
Image darkness sensor is dirty.
The media is moist from humidity.
There is not much toner left in the cartridge.
One or more toner cartridg es are defective.
Media type may be set incor­rectly.
The transfer unit may be misinstalled or defective.
Image darkness (Auto-Image Density Control [AIDC]) sen­sor is dirty.
Remove the toner cartridge and check for damage. If nec­essary, replace it.
Select the proper setting in the driver to switch from trans­parency (OHP) film to plain paper.
Remove the OPC drum cartridge and check for damage. If necessary, replace the entire drum kit.
Reset the transfer roller unit.
Adjust the humidity for paper storage. Remove the moist media and replace it with new, dry media.
Load the correct media in the printer.
Open the front cover. Lift up the transfer belt release lever to the 12 o’clock position. Next, return the lever to the 3 o’clock position. Repeat this operation several times. (This cleans the surface of the image darkness sensor.)
Remove the moist media and replace with new, dry media.
Remove the toner cartridge and gently rock it horizontally five or six times to redistribute the toner.
Replace the toner cartridge. Remove the toner cartridges and check for damage. If nec-
essary, replace it. Envelopes, glossy stock, labels, transfer media, and thick
stock have to be set in the thick stock mode. Reinstall the image transfer unit. If necessary,
replace it. Open the front cover. Lift up the transfer belt release lever
to the 12 o’clock position. Next, return the lever to the 3 o’clock position. Repeat this operation several times. (This cleans the surface of the image darkness sensor.)
Solving Problems with Printing Quality 75
Page 76
Symptom Cause Solution
ABCDE
E
E
E
The print contains whited out areas.
ABCD ABCD ABCD
Media may be moist. Remove the moist media and replace it with new, dry
media. Humidity may be too high. Adjust the humidity in the paper storage area. The fuser unit may be defec-
tive. The OPC drum cartridge is
damaged. The transfer roller unit is
misinstalled.
Check the fuser unit for damage. If necessary, replace it.
Remove the OPC drum cartridge and check for damage. If
necessary, replace the entire drum kit.
Reset the transfer roller unit.
Horizontal white lines appear in image.
Printouts seem faded on one side.
The toner cartridge is damaged.
The OPC drum cartridge is damaged.
The transfer unit is mis­installed.
The transfer roller is dam­aged.
The printer is not on a level enough surface.
Remove the toner cartridge and check for damage. If nec-
essary, replace it.
Remove the OPC drum cartridge and check for damage. If
necessary, replace the entire drum kit.
Make sure that the transfer unit was correctly installed.
Replace the transfer roller.
Level the printer (not exceeding 1.5° slant at any point
around the machine).
Solving Problems with Printing Quality76
Page 77
Symptom Cause Solution
Irregular print or mot­tled image appears.
The media is moist from humidity.
Remove the moist media and repla ce it with new, dry
media.
There is insufficient fusing or the image comes off when rubbed.
The print or color density may be uneven.
The media is moist from humidity.
Media with speci ficati ons no t covered by the printer war­ranty is being used.
Your media type may be incorrectly set.
The toner cartridges may be near empty or damaged.
The OPC drum may bave misinstalled or defective.
Remove the moist media and repla ce it with new, dry
media.
Use media that is covered by the printer warranty.
Envelopes, glossy stock, labels, transfer media, and thick
stock have to be set in the Thick Stock mode.
Remove the toner cartridges and gently rock them five or
six times to redistribute the toner. Then, reinstall the car-
tridges.
Install new toner cartridges.
Reinstall the OP C dr um cartridge. If necessary, replace the
entire drum kit.
Solving Problems with Printing Quality 77
Page 78
Symptom Cause Solution
Image is blurred; background is lightly stained; there is insuf­ficient gloss of the printed image.
One or more toner cartridg es may be defective.
The OPC drum may be mis­installed or defective.
The fuser oil may be depleted.
Check the toner cartridges. If necessary, replace them.
Reinstall the OP C dr um cartridge. If necessary, replace the
entire drum kit.
Check the fuser oil condition. If necessary, replace it.
Background is foggy.
Entire sheet is printed in black or color.
The toner cartridge is defective.
The OPC drum cartridge is damaged.
The toner cartridge is defective.
The OPC drum cartridge is damaged.
Remove the toner cartridge and check for damage. If nec-
essary, replace it.
Remove the OPC drum cartridge and check for damage. If
necessary, replace the entire drum kit.
Remove the toner cartridge and check for damage. If nec-
essary, replace it.
Remove the OPC drum cartridge and check for damage. If
necessary, replace the entire drum kit.
Solving Problems with Printing Quality78
Page 79
Symptom Cause Solution
Part of image is missing.
Image is too dark.
The media is moist from humidity.
Media with speci ficati ons no t covered by the printer war­ranty is being used.
The toner cartridge is defective.
The OPC drum cartridge is damaged.
The toner cartridge is defective.
The OPC drum cartridge is damaged.
Remove the moist media and repla ce it with new, dry
media.
Use media that is covered by the printer warranty.
Remove the toner cartridge and check for damage. If nec-
essary, replace it.
Remove the OPC drum cartridge and check for damage. If
necessary, replace the entire drum kit.
Remove the toner cartridge and check for damage. If nec-
essary, replace it.
Remove the OPC drum cartridge and check for damage. If
necessary, replace the entire drum kit.
Dark tones are uneven.
There are toner smudges or residual images.
The toner in the toner car­tridges is uneven.
The OPC drum cartridge is damaged.
Toner cartridge misinstalled or defective.
The image transfer roller need cleaning.
Remove the toner cartridges and gently rock them five or
six times to redistribute the toner. Then, reinstall the car-
tridges.
Remove the OPC drum cartridge and check for damage. If
necessary, replace the entire drum kit.
If the toner smudges are on only the front of the page:
Remove the toner cartridges and gently rock them five or six times to redistribute the toner. Then, reinstall the cartridges.
One or more toner cartridges may be defective. Check the toner cartridges. Install new ones, if necessary.
If toner smudges are on the front
Open the printer front cover once and close it again to clean the image transfer roller.
back of the page:
and
Solving Problems with Printing Quality 79
Page 80
Symptom Cause Solution
There are dark spots on the image.
The fuser oil roller is dirty or worn.
The transfer belt is defective. Remove the transfer belt and check for damage. If neces-
Remove the fuser oil roll er and check the roller surfa ce. If i t
is very dirty, replace it.
sary, replace it.
There are toner smudges on the back side of the page (whether o r not it has been duplexed).
Image defects in same place on every page.
ABCDE ABCDE ABCDE ABCDE
The paper transport rollers may be dirty.
The media path is dirty with toner.
The fuser oil roller is dirty or worn.
The toner cartridge is defective.
The OPC drum cartridge is defective.
The fuser unit is defective. Replace the fuser unit.
The transfer belt is defective. Remove the transfer belt. If necessary, replace it.
Clean the paper transport, pressure, and fuser oil rollers.
Check the transport roller. If necessary, replace it.
Print several blank sheets and the excess toner should dis-
appear.
Remove the fuser oil roller and check the roller surface for
dirt or worn places. If necessary, replace the fuser oil roller.
Remove the toner cartridge and check for damage. If nec-
essary, replace it.
Remove the OPC drum cartridge and check for damage. If
necessary, replace the entire drum kit.
Solving Problems with Printing Quality80
Page 81
Symptom Cause Solution
Abnormal areas (white or black) appear in a regular pattern.
Width of abnormal area:
1.25" (31.75 mm) The toner cartridge is
damaged. Width of abnormal area:
3" (76.2 mm)
Remove the toner cartridge with the color causing the
abnormal image. Replace it with a new toner cartridge.
Replace the transfer belt.
ABCDE ABCDE ABCDE ABCDE
Image defects cycli­cal (evenly spaced).
The transfer belt is d amage d. Width of abnormal area:
3.25" (82.55 mm) The OPC drum cartridge is
damaged. Width of abnormal area:
8" (203.2 mm) The transfer belt is d amage d.
Lateral image defects have 1–2 mm spacing.
Lateral image defects have 35 mm spacing.
Lateral image defects have 75 mm spacing.
Lateral image defects have 95 mm spacing.
Lateral image defects have 204 mm spacing.
Lateral image defects have other spacing.
Replace the entire drum kit.
Replace the transfer belt.
Clean the laser lens cover.
Replace the color toner cartridge.
Replace the image transfer roller.
Replace the entire OPC drum kit.
Replace the fusing unit.
Replace the entire OPC drum kit.
Solving Problems with Printing Quality 81
Page 82
Symptom Cause Solution
Abnormal areas (white or black belt or spots) appear.
ABCDE ABCDE ABCDE ABCDE
The toner cartridge may be defective.
The OPC drum cartridge may be defective or scratched.
The fuser oil roller is dirty or worn.
The fuser b elt may be dirty. Clean the fuse r belt. The fusing unit may be
defective.
Remove the toner cartridge and check for damage. If nec-
essary, replace it.
Remove the OPC drum cartridge and check the photosen-
sitive surface (the green surface) for scratches. If neces-
sary, replace the entire drum kit.
Remove the fuser oil roller and check the roller surface for
dirt or scratches. If necessary, replace the fuser oil roller.
Replace the fusing unit.
Lateral lines or bands appear on image.
The printer is not on a level enough surface.
The media path is dirty with toner.
The toner cartridge is dam­aged.
The fuser oil roller is dirty or worn.
The toner cartridge is defective.
The OPC drum surface is scratched or damaged.
The transfer belt is misin­stalled or defective.
Level the printer (not exceeding 1.5° slant).
Print several sheets an d the e xcess toner s hould disap pear.
Remove the toner cartridge and check for damage. If nec-
essary, replace it.
Remove the fuser oil roller and check the roller surface for
dirt or worn places. If necessary, replace the fuser oil roller.
Remove the toner cartridge and check for damage. If
necessary, replace it.
Remove the OPC drum cartridge and check the green
photosensitive surface for scratches. If necessary, replace
the entire drum kit.
Remove the transfer belt and reinstall it. If necessary,
replace it.
Solving Problems with Printing Quality82
Page 83
Symptom Cause Solution
Lateral lines appear cycli­cally (evenly spaced) on image.
Vertical streaking appears.
Lateral lines have 1–2 mm spacing.
Lateral lines have 35 mm spacing.
Lateral lines have 75 mm spacing.
Lateral lines have 95 mm spacing.
Lateral lines have 204 mm spacing.
Trailing edge 35 mm, other spacing
The laser lens cover may be dirty.
One or more toner cartridg es may be defective.
The OPC drum may be defective or misinstalled.
The fuser unit may be defec­tive or misinstalled.
The transfer unit may be defective or misinstalled.
If a wide vertical white band appears, check the transfer belt surface.
Replace the laser lens cover.
Replace the color toner cartridge.
Replace the image transfer roller.
Replace the entire OPC drum kit.
Replace the fusing unit
Replace the entire OPC drum kit.
Check to see if the laser lens cover is dirty. If necessary,
clean it with a clean soft cloth.
The item may be defective or misinstalled. Remove the
designate item, check it for damage and reinstall it. If nec-
essary, replace the entire drum kit.
Clean the transfer belt surface. If necessary, replace it.
Make sure that the transfer unit is closed.
Solving Problems with Printing Quality 83
Page 84
Symptom Cause Solution
Colors are not register­ing properly; colors are mixed or have page-to-page variation.
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
The front cover may not be properly closed.
The OPC drum cartridge is not correctly seated.
The toner in the cartridges may need to be redis trib ute d.
The toner cartridge may be defective.
The media is moist from humidity.
The transfer roller is misinstalled.
Agfa Screening is not enabled.
Make sure that the printer’s front cover is closed.
Remove the OPC drum cartridge and reinstall it.
Remove the toner cartridges and gently rock them five or
six times to redistribute the toner. Then, reinstall the car-
tridges.
Remove the toner cartridge and check for damage. If nec-
essary, replace it.
Remove the moist media and repla ce it with new, dry
media.
Confirm the proper instal lation of the transfer roller.
Make sure you have Agfa Screening chosen in the
Administration/Emulations/PostScript/Halftone Type
menu in the driver.
The image is offset.
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
Colors look drastically wrong.
The OPC drum cartridge is defective.
The fuser oil roller is defective.
The fuser unit is defective. Check the fuser unit. If necessary, replace it.
The toner cartridges are incorrectly installed.
Check the OPC drum cartridge. If necessary, replace the
entire drum kit.
Check the fuser oil roller. If necessary, replace it.
Remove the toner cartridges and reinstall them.
Solving Problems with Printing Quality84
Page 85
Symptom Cause Solution
The color has a poor repro­duction or has poor color density.
ABCDE
The paper image transfer is defective.
The Auto-Image Density Control (AIDC) detection sensor is dirty.
Check the OPC drum cartridge. If necessary, replace the
entire drum kit.
Open the front cover. Lift up the transfer belt release lever
to the 12 o’clock position. Next, return the lever to the 3
o’clock position. Repeat this operation several times. (This
cleans the surface of the AIDC detection [image darkness]
sensor.)
ABCDE ABCDE ABCDE

Status, Error, and Service Messages

Status, error, and service messages are displayed in the control panel message window. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window.
Status, Error, and Service Messages 85
Page 86
Status and Error Messages
5"
Status messages are not displayed while the printer is off line.
This message... means... Do this...
X
> ACTIVE JOBS
<
The printer is on line and
<
X
actively processing jobs. ( identifies the number of jobs in process.)
>
No action needed.
<X> COVER OPEN
<
X
> LIFE LOW
x
> MISSING
<
X
> TONER EMPTY
<
<
X
> TONER LOW
ACC ALREADY DISABLED
ACC ALREADY ENABLED
<X>
The open and must be closed.
The < end of life, such as the fuser oil roller . If you have a ne w fuser oil roller on hand, you may want to install it now. If you don’t, order one now. A limited number of copies (about 100 ) wi ll s til l print. However, when the oil runs out, the printer stops and the
OIL EMPTY
The missing, such as the OPC drum or toner.
The is empty.
The is low. There is still enough for approximately 100 letter/A4 pages (at 5% coverage) before the printer stops.
The accounting option selected is now in effect.
(specified cover) is
X
> (specified item) is near
FUSER
message appears.
<X>
(specifie d item) is
<X>
(color) toner cartridge
<X>
(color) toner cartridge
Close the cover.
Replace the specified item.
Install a new item.
Replace the toner car­tridge.
Redistribute the toner in the cartridge, or replace the cartridge.
No action needed.
ACC DISABLED
ACC ENABLED
Status, Error, and Service Messages86
Page 87
This message... means... Do this...
ACC FILE 95% FULL ACC FILE 90% FULL ACC FILE 85% FULL ACC FILE 80% FULL
ACC FILES GOT REMOVED
ACC FILES NOT EMPTY SHRUNK TO %D
ACC_GETSTATUSREC;CODE-%D, RESETTING ACC TO INITIAL STATE
The Job Accounting File is 80, 85, 90, or 9 5 % full.
The accounting option is dis­abled and the accounting files are empty . After a reset, the files are removed. This prevents you from wasting disk space with empty accounting files.
An attempt to reduce the size of the accounting files has been made unsuccessfully because the size of files is bigger than the space re quired.
The accounting files have been reset.
If you want accounting enabled, copy the job accounting and paper accounting file s to flop py disk(s), or transfer them to your host computer using ftp (if available). Then reset the account­ing files so that new jobs can be accepted. If you don’t want to use accounting, you can dis­able it.
No action needed.
Reset the accounting files.
No action needed.
ADJUST <
CALIBRATING PRINT QUALITY
INPUT> BIN
<
INPUT>
The not inserted correctly.
After 100 1-sided pages of a continuous print run, t he magi­color 2200 automatically pauses to do an Auto-Image Density Control (AIDC) cycle. This pro­cess is provide d to make sure reliable printer operation with optimum output quality.
(specified tray) is
Adjust the tray.
Wait. No action needed.
Status, Error, and Service Messages 87
Page 88
This message... means... Do this...
CANCEL ALL JOBS
CANCEL JOB
CHECK WASTE TONER
CREATED FILE
CREATING FILE, WAIT...
DSK TOO SMALL ACC NOT ENABLED
XXXXXXXXXXXX
The Cancel key has been pressed, and one o r more o f the print jobs in the print queue are being canceled.
The Cancel key has been pressed, and the print job in the print queue is being canceled.
Either the waste toner i s full and needs to be replaced, or it is incorrectly installed.
The accounting file has been created.
The specified accounting file is created when accounting is enabled and the files are not in existence or these files are cre­ated following a Reset Account­ing (
XXXXXXXXXXXX
the Job Accounting or Paper Accounting file).
There is not enough space in the hard disk to create the accounting file.
represents
Press Select for all jobs with a printing, interpret­ing, spooled, or termi­nating status to be completely removed from the system.
Press Select and the job in the print queue wil l be canceled.
Make sure that the waste toner is not full and is correctly installed.
No action needed.
Wait. No other action needed.
Remove unnecessary files stored in the hard disk.
END JOB
The Cancel key has been pressed and the End Job op tion selected.
Status, Error, and Service Messages88
Press Select to provide an end-of-job indicat or for a print job that does not have one.
Page 89
This message... means... Do this...
ENERGY SAVER
EXTENDED ACC FILE SIZE BY
X>
KB
<
FUSER OIL EMPTY
IDLE
The printer is in energy saver mode to reduce power con­sumption during periods of inac­tivity. When a print job is received, the printer returns to normal power within 90 sec­onds. While in “deep sleep,” the printer’s message window will not display operator status such as door- and tray-open mes­sages. The printer remains in “deep sleep,” until a print job is received, or until the printer is manually switched from offline to online.
X
> (size of the non-empty
The < accounting file) has been increased successfully.
The fuser oil roller for the fuser is depleted. The printer will not print any more copies un til a new fuser oil roller is installed.
The printer is o n line, but no jobs are in process.
No action needed.
No action needed.
Install a new fuser oil roller.
No action needed.
INITIALIZING
INPUT BIN JAM
INPUT IDLE PRINTING
MAILBIN POWER OFF
The printer is warming up and getting ready to go on line.
Input bin jams occur in the input bin.
The printer is on line and print­ing jobs already in the queue. No new jobs are arriving at the communicati on interfaces.
The mailbox unit power is off. Turn off the printer, turn
Wait. No other action needed.
Locate and remove the jam.
No action needed.
on the mailbox unit, th en the turn on the printer.
Status, Error, and Service Messages 89
Page 90
This message... means... Do this...
MAIN UNIT COVER OPEN
MEDIA JAM DUPLEX
MEDIA JAM EXIT
MEDIA JAM FUSER
MEDIA JAM MAIL BIN
The front, top, or duplex covers are open and must be closed.
Media has jammed in the duplex area or duplex refeed area on the models with duplex units installed.
Media has jammed be tween th e print engine and the output tray.
A media jam has been detected between the fuser and output tray rollers located near the top cover.
Exit jams occur in the media eject area.
Media has jammed leaving the fuser area.
Mail bin jams occur if the media is jammed in t he 5-bin mailbox on the models with the 5-bin mailbox installed, between the printer and the 5-bin mailbox, in the mailbox eject area, or in the mailbox transport area.
Close the specified cover(s).
Locate and remove the jam.
MEDIA JAM MPT
Media has jammed while being pulled from the specified multi­purpose tray.
Status, Error, and Service Messages90
Page 91
This message... means... Do this...
MEDIA JAM OPTIONAL TRAY
MEDIA JAM TRANSFER
MEDIA JAM UPPER TRAY
MEDIA SIZE MISMATCH
NEW FILE SIZE IN EFFECT
Tray jams occur between the standard upper or optional tray and the print engine. A misfeed jam may be as simple as a sheet of media not being picke d, or it may be that the media was picked but not fed properly.
The lower feeder unit (optional on all models except the DP) door is open.
Transfer jams occur in the trans­fer roller area. This type of jam means that the media did not make it to the paper exit area.
Media has jammed while being pulled from the specified tray.
The media detected in the tray doesn’t match the media size setting.
The size of the accounting files has been increased or decreased.
Locate and remove the jam.
Close the door.
Locate and remove the jam.
Change the media in the tray or change the media size set ting
Press Select to accept changes.
.
NO PRNTREQ ERROR
ONLINE
OUTPUT BIN FULL
A printer hardware error has occurred.
The printer is online and ready to print.
The media has exceeded the limit in the specified output bin.
Reboot printer. If mes­sage continues to appear, contact your service provider or Sup­port. See the
Suuport Guide
port telephone numbers. No action needed.
Remove the media from the specified output bin.
Service &
for sup-
Status, Error, and Service Messages 91
Page 92
This message... means... Do this...
PAPER MISMATCH
PRINTING STATUS
X
PUT <
PUT <
PUT < BIN
REPLACE <
RESETTING ACCOUNTING
> IN INPUT <Y>
SIZE>
PAPER IN <
TYPE MEDIA>
X
>
IN INPUT
BIN>
The media detected in the tray doesn’t match the media size setting.
A status page is printing Wait until after the status
<X>
The in the input tray
The Operator Control/Chain Inputbins is set to Off and the displayed tray is empty. Refill it with the specified size media. < detected by the engine, and <
Operator Control/Chain Input­bins is set to On and a chained tray is empty.
The specified item be replaced, such as the OPC drum.
The reset accounting operation is in process.
specified media is not
SIZE>
is the media size
BIN>
is the empty tray.
<
Y
>
<X>
.
needs to
Change the media in the tray or change the media size set ting
page prints, and the message clears.
Refill the tray with the specified type media.
Refill the tray with the specified size media.
Refill the tray with the specified type media.
Replace the specified item.
No action needed.
.
WAITING FOR IDLE
An active job is in process. Access to the menu is not allowed until the job is finished.
Status, Error, and Service Messages92
Wait until the print job is finished and the printer goes idle.
Page 93
This message... means... Do this...
WAITING ON INPUT END JOB?
WARMING UP
WASTE TONER NEAR FULL
The compiler is waiting on incoming data for the first job in the queue. The job may not have an end-of-job indicator and therefore cannot end. The mes­sage clears if more input arrives from the port or if you press the Cancel key. No other jobs can be printed until this job has ended.
The printer is warming up. Wait. No other action
The waste toner pack is nearly filled with toner.
Wait until the job is fin­ished and the printer goes idle to access the configuration menu.
needed. Replace the waste tone r
pack.
Status, Error, and Service Messages 93
Page 94
Service Messages
This service message... Means...
SERVICE CALL 04 MAIN UNIT
SERVICE CALL 05 FLASH ROM
SERVICE CALL 08 MAIN MOTOR
SERVICE CALL 09 FUSING MOTOR
SERVICE CALL 0B XFER FAN BELT
SERVICE CALL 0C PWR SUPPLY FAN
SERVICE CALL 0D ENGINE FAN
SERVICE CALL OE SUCTION FAN
SERVICE CALL OF FUSING UNIT FAN
SERVICE CALL 10 POLYGON MOTOR
SERVICE CALL 12 LASER ERROR
SERVICE CALL 14 XFER ROLLER
SERVICE CALL 15 XFER BELT CLN
SERVICE CALL 16 XFER BELT ROT
SERVICE CALL 17 TONER RACK
SERVICE CALL 18 FUS UPP WARMUP
An error has been detected with the item indicated in the service mes­sage. Correction of these errors is performed by a MINOLTA-QMS­authorized servi ce prov ider o nly. Con­tact your local vendor.
A service mess age sometimes occurs as a result of an unusual com­bination of events, not because of an actual problem. When the printer stops and a service message dis­plays in the message window, turn the printer off and then back on. This often clears the service message indicator, and printer operation resumes. Always try this before making a service call.
Service calls should be placed to the vendor from whom y ou purchased t he printer. If you cannot get servi ce f r om your vendor, see the
port Guide
information.
for additional contact
Service & Sup-
SERVICE CALL 19 FUS UPP LOWTMP
SERVICE CALL 1A FUS UPP HIGHTMP
SERVICE CALL 1B FUS UPP THERM
SERVICE CALL 1C FUS LOW WARMUP
SERVICE CALL 1D FUS LOW LOWTMP
SERVICE CALL 1E FUS LOW HIGTMP
Status, Error, and Service Messages94
Page 95
This service message... Means...
SERVICE CALL 1F FUS LOW THERM
SERVICE CALL 20 FUS RETRACT
SERVICE CALL 21 TRANS DET SENS
SERVICE CALL 22 MAN TRAY LIFT
SERVICE CALL 29 MEM MALF COUNTER
SERVICE CALL 2A MEM MALF DATA
SERVICE CALL 2B MEM MALF ACCESS
SERVICE CALL 2C MEM MALF INSTALL
SERVICE CALL 30 5BIN MAIL
SERVICE CALL 31 5BIN INST MAIL
An error has been detected with the item indicated in the service mes­sage. Correction of these errors is performed by a MINOLTA-QMS­authorized servi ce prov ider o nly. Con­tact your local vendor.
A service mess age sometimes occurs as a result of an unusual com­bination of events, not because of an actual problem. When the printer stops and a service message dis­plays in the message window, turn the printer off and then back on. This often clears the service message indicator, and printer operation resumes. Always try this before making a service call.
Service calls should be placed to the vendor from whom y ou purchased t he printer. If you cannot get servi ce f r om your vendor, see the
Support Guide
contact information.
Service &
for additional
Status, Error, and Service Messages 95
Page 96
HP-GL Error Codes and PCL Error Codes
The following tables list error codes that could appear on the printer message window when running the HP-GL, PCL or HPXL emulation.
HP-GL PCL Error
Code
0 Not enough memory for job. 0 Not enough memory for job. 1 Too many transformations. 1 State lost. 2 Math error. 2 Math error. 3 Job aborted. 3 Job aborted. 4 Instruction not recognized. 4 Out of memory for macros. 5 Wrong number of parameters. 5 Disk full. Cannot store fonts. 6 Out of range parameter , or ill egal
7 Not used. 8 Unknown character set. 9 Position overflow. 10 Buffer overflow. 11 Not used.
HPXL
Description Error
Code
6–13 Internal error 1–8.
character .
Description
Error Code
0 Not enough memory for job. 1 Math error. 2–7 Internal error 1–6
Description
Status, Error, and Service Messages96
Page 97
PostScript Errors
If your printer i s having tro uble pri nting when using Post Script e mulation, y ou should t urn on the Error Handler in the control panel menu. Error Handler is a diagnostic tool that identifies PostScript errors encountered during a print job.
Menu Choices
Default Notes
Administration/Startup Options/Do Error Handler Yes—Load the Error Handler on reboot.
No—Don’t load the Error Handler on reboot. No Refer to the
porated, Reading, PA: Addison-Wesley, 1990, ISBN 0-201-18127-4) for infor­mation on PostScript errors. You must reboot the printer after turning on the error handler.
PostScript Language Reference Manual

Additional Assistance

If you’ve followed all of the instructions in this guide and still have problems you can’t solve, refer to t he for current in formation on getting help.
Service & Support Guide
(Adobe Systems Incor-
or visit our web site at www.minolta-qms.com
Additional Assistance 97
Page 98
Page 99
Installing Other
Accessories
5
Page 100

Introduction

The optional lower feeder unit and duplex unit were discussed in the
Installation Guide
This chapter provides information about the following accessories. Contact your local vendor for purchase information.
5-bin Mailbox BuzzBox Dual In-Line
Memory Modules (DIMMs)
Emulations, Fonts, and Other Software
Interfaces and Daughterboards
Internal IDE Hard Disk Drive
Media Tray, 500 Sheet
Printer Stand and/ or Cabinet
SC-210 Convenience Copier
Time-of-Day Clock
Three models: For 100-, 120-, or 220-volt printers Via parallel connection for 100, 120, and 220 volts Additional memory must be 32, 64, or 128 MB, PC-100 Compliant
SDRAM DIMMs, up to a printer maximum of 384 MB.
ImageServer
LNO3
CGM
Kanji Font Internal IDE Hard Disk
QFORM
PlanetPress (forms-creation utility)
Fonts
Crown for DECnet-TCP/IP (equipped with 10BaseT)
CrownNet for Ethernet 10BaseT/100BaseTX (equipped with RJ45 connector)
CrownNet for Token-Ring (equipped with STP and UTP connectors)
LocalTalk Interface
SCSI Interface
Standard with models EN and DP
Purchasing extra trays may be convenient when changing media for­mats and/or media qualities vary.
Tabletop or floor model printer stand and/or cabinet
SC-210 Color Convenience Copier
Standard with models EN and DP
.
Introduction100
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