Konica Minolta 1060E User Manual

QMS® 1060E

Print System

Operation

1800380-001B

Trademarks

The following are trademarks or registered trademarks of their respective owners. Those listed as registered are registered in the United States Patent and Trademark Office. Some trademarks are also registered in other countries. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective owners. QMS and the QMS logo are registered trademarks of QMS, Inc., and Crown, the Crown seal, PS Executive Series, imPRESS, and UltraScript are trademarks of QMS, Inc. Adobe is a registered trademark of Adobe Systems Incorporated, registered in the United States Patent and Trademark Office. PostScript is a trademark of Adobe Systems Incorporated for a page description language and may be registered in certain jurisdictions. Throughout this manual, “PostScript Level 2” is used to refer to a set of capabilities defined by Adobe Systems for its PostScript Level 2 page description language. These capabilities, among others, are implemented in this product through a QMS-developed emulation that is compatible with Adobe's PostScript Level 2 language. Intellifont/Agfa Division, Miles, Inc. Apple, AppleTalk, ImageWriter, LaserWriter, Macintosh, EtherTalk, and LocalTalk/Apple Computer, Inc. Centronics/ Centronics Data Computer corporation. DEC, DECnet, VMS/Digital Equipment Corporation. Hewlett-Packard, HP, PCL, HP-GL, LaserJet/Hewlett-Packard Co. IBM PC, AT, PC/XT, Token-Ring/International Business Machines Corporation. ITC Avant Garde Gothic, ITC Zapf Chancery, ITC Bookman and ITC Zapf Dingbats/International Typeface Corporation. Helvetica, Palatino, and Times/Linotype-Hell AG and/or its subsidiaries. Intel/Intel Corporation. Microsoft, MS-DOS, Windows/Microsoft Corporation. Gothic Medium BBB and Ryumin Light KL/Morisawa and Company, Ltd. Novell and NetWare/ Novell, Inc. UNIX/UNIX Systems Laboratories, Inc. Ethernet and Xerox/Xerox Corporation. The ENERGY STAR logo/United States Environmental Protection Agency. The ENERGY STAR emblem does not represent EPA endorsement of any product or service.

Proprietary Statement

The digitally encoded software included with your QMS 1060E Print System is Copyrighted © 1995 by QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of QMS, Inc.

This manual is Copyrighted © 1995 by QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of QMS, Inc.

1Introduction

	Introduction ..................................................................................	1-2
	About This Manual .......................................................................	1-2
	Typographic Conventions 1-3
2	Consumables
	Introduction ..................................................................................	2-2
	Preventing Print Media Jams ......................................................	2-2
	Loading the 500-Sheet Cassette .................................................	2-3

Loading the Multipurpose Tray ..................................................

2-9

Envelopes: Special Considerations 2-11

Labels: Special Considerations 2-13

Letterhead and Memo Paper: Special Considerations 2-15

Transparencies: Special Considerations 2-16

Thick Paper or Card Stock 2-17

About Toner Cartridges ............................................................

2-18

Installing and Storing the Toner Cartridge 2-18

Toner Cartridge Life 2-19

Extending Toner Cartridge Life 2-19

Replacing a Toner Cartridge 2-20

3Advanced Printing Features

Introduction ..................................................................................	3-2
Chaining Cassettes .....................................................................	3-2

How to Chain Cassettes 3-2

Collating Output 3-3

Chunk Collation 3-5

Advantages of Collation 3-5

Collating PCL 5 Files 3-6

Working with Status Pages ........................................................	3-6
Identifying a Status Page Type 3-6
Printing a Status Page 3-7
Cancelling/Ending Print Jobs .....................................................	3-7
Cancelling a Print Job 3-8
Ending a Print Job 3-8

4Printer Maintenance

Introduction ..................................................................................	4-2
Handling the Printer ....................................................................	4-2
Cleaning the Printer ....................................................................	4-4
Cleaning Guidelines 4-4

Cleaning the Outside of the Printer 4-4

Cleaning the Inside of the Printer 4-5

ii	QMS 1060E Print System Operation

5	Print Quality
	Introduction ..................................................................................	5-2
	About Print Density ......................................................................	5-2
	About Gamma Correction ...........................................................	5-2
	About Halftone Types ..................................................................	5-3
	High-Resolution Printing .............................................................	5-4
	Setting the Resolution 5-4
	How Much Memory Do You Need? 5-5

6Troubleshooting

Introduction ..................................................................................	6-2
Automatic Jam Recovery ............................................................	6-2
Clearing Media Jams ...................................................................	6-2

Locating Print Media Jams 6-2

Clearing Inside Upper Unit Area Jams 6-3

Clearing Cassette Area Jams 6-5

Clearing Multipurpose Tray Area Jams 6-6

Clearing Output Tray Jams 6-7

Status Messages ..........................................................................	6-7
Service Messages ......................................................................	6-10
HP-GL Error Codes and PCL Error Codes 6-11
Printer Problem Checklist .........................................................	6-11
IBM PC and Compatible Computer Checklist 6-14
Apple Macintosh Checklist 6-14
Control Panel Problems 6-16
Data Indicator Stays Lit 6-16
Paper Jam Message Stays On 6-16
Emulation Problems ..................................................................	6-17
PostScript Level 1 6-17

Contents

iii

Output Problems .......................................................................

6-17

600x600 dpi Printing Unavailable 6-17 Binary Data Printing Problem 6-17 Ethernet Interface Printing Problem 6-18 Blank Page 6-18

End-of-Document (EOD) Command Problems 6-19 Multiple Pages Problem 6-19

NetWare Banner Page Job Does Not Print 6-20 Not All Pages Print 6-20

Orientation Problem 6-20

PostScript Error with Error Handler Enabled 6-20

General Printer Problems .........................................................	6-21
No Start-up Page 6-21
Advanced Status Page Won't Print 6-21
Printer Resets 6-22
Disk Problems ............................................................................	6-22
IDE Internal Hard Disk Not On Line 6-22
External SCSI Hard Disk Not On Line 6-23
Font Problems ...........................................................................	6-23
Can'’t Download Fonts 6-23
Can't Access Fonts 6-24
Intellifont Fonts Don't Appear on Status Page 6-24
Print Quality Problems ..............................................................	6-25
General 6-25
Specific 6-25
Placing a Service Call ...............................................................	6-32

iv	QMS 1060E Print System Operation

AQMS Customer Support

Sources of Support .....................................................................

A-2

Your QMS Vendor A-2

Your Application Vendor A-2

Q-FAX A-2

The QMS Corporate Bulletin Board System A-3

CompuServe A-3

Internet A-3

QMS Customer Response Center (CRC) A-4

QMS National Service A-5

QMS World-wide Offices ............................................................

A-6

Index

Contents

Introduction

In This Chapter . . .

nAbout this manual

nTypographic conventions

Introduction

This manual provides information you may need only once in a while. Use it in conjunction with your other QMS 1060E Print System documentation.

Here is a brief overview of the Operation guide.

About This Manual

The information in this manual is divided into the following sections:

Provides an overview of the manual.

Introduction

Describes how to load paper in the Consumables 500-sheet cassettes and

multipurpose tray, how to load labels and transparencies, and how to replace the toner cartridge.

!Advanced Printing Features

Explains how to print on both sides of a sheet of paper, chain cassettes, collate output, print a status page, and cancel or end print jobs.

"Printer Maintenance

Describes how to handle and clean the printer.

# Print Quality

Shows how to improve print quality through a discussion of print density, print resolution, and gamma correction.

1-2	QMS 1060E Print System Operation

About This

Manual

Provides media jam prevention tips, $ Troubleshooting explains how to locate and clear

media jams, lists printer status messages, outlines printer and print quality problems and solutions, and describes how to place a service call.

)QMS Customer Support

Provides world-wide product sales and support telephone numbers and describes how to communicate with QMS through the QMS Bulletin Board, CompuServe, the Internet, and Q-FAX.

Typographic Conventions

The following typographic conventions are used throughout this manual:

Mixed-Case Text you type, and messages and information Courier displayed on the screen

Mixed-Case Variable text you type; replace the italicized word(s) Italic with information specific to your printer or computer

Courier

UPPERCASE Information displayed in the printer message window

COURIER

lowercase PostScript operators and DOS commands bold

lowercase italic Variable information in text and PostScript variables

UPPERCASE	File and utility names
	Press the Enter key (PC) or Return key (Macintosh)
^	Press and hold down the Ctrl key (PC)

Introduction

1-3

About This

Manual

»Note: Notes contain tips, extra information, or important information that deserves emphasis or reiteration.

▲Caution: Cautions present information that you need to know to avoid equipment damage, process failure, or extreme annoyance.

MWARNING! Warnings indicate the possibility of personal injury if a specific procedure is not performed exactly as described in the manual.

ACHTUNG! Bitte halten Sie sich exakt an die im Handbuch beschriebene Vorgehensweise, da sonst Verletzungsgefahr bestehen könnte.

1-4	QMS 1060E Print System Operation

Consumables

In This Chapter . . .

nPreventing media jams

nLoading and using media in the 500-sheet cassette

nLoading and using media in the multipurpose tray

nReplacing the toner cartridge

Introduction

This chapter describes the following:

nHow to prevent media jams.

nHow to load the 500-sheet media cassette and the multipurpose tray.

nHow to load paper, transparencies, envelopes, labels, thick paper, and card stock.

nHow to replace the toner cartridge in the printer.

Preventing Print Media Jams

Many printer problems are caused by improper handling of media. There are several things you can do to reduce the chance of media jamming in your printer:

nUse paper, transparencies, envelopes, cardstock, and labels that meet the guidelines set for the printer. (See the “Consumable Supplies” section of appendix B, “Technical Specifications,” in the Reference, for more complete information.)

nMake sure the media is not folded or wrinkled.

nDo not overfill the multipurpose tray or the cassette. The multipurpose tray holds about 150 sheets of 20 lbs (75 g/m2) paper, 50 transparencies, 10 envelopes, 50 sheets of letterhead or thick paper, or 50 labels; the standard cassette holds about 500 sheets of 20 lbs (75 g/m2) paper, 100 transparencies, 120 labels, or 400 sheets of letterhead paper.

nIf you have problems with multiple sheets of media feeding through the printer, remove the media from the tray or cassette and fan the edges. The sheets may be sticking together.

2-2	QMS 1060E Print System Operation

Loading the 500-Sheet Cassette

nStore media away from moisture and humidity. They may cause media to turn up at the edges or wrinkles to occur. The recommended relative humidity during operation is 15%-85%.

nLoad media printing side up. The printing side of paper is indicated on the paper wrapping.

Loading the 500-Sheet

Cassette

The QMS 1060E Print System comes standard with one 500-sheet letter/A4 cassette. The printer automatically pulls media from the cassette, if the cassette is selected. You may purchase an optional cassette from your QMS vendor.

»Note: You should ensure that the media size matches the cassette size. Otherwise, the printed image will not be correctly placed on the page.

1 Slide the cassette out of the printer.





Consumables		2-3

Loading the 500-Sheet Cassette

2Load media in the 500-sheet cassette in increments so that all 500 sheets fit in the cassette and the media stack is properly leveled out.

»Note: Paper is packed in reams of 500 sheets. Do not unpack the paper above the printer as this might cause particles to fall into the printer components. Note the arrows on the wrapper. They show which side of the paper should be on the top when it is loaded in the cassette.

1Unwrap the media, pull the stack out, and then with one hand at each end of the stack, lift and hold it in a curved position as shown in the following illustration.

Hold Without

Gripping

2-4	QMS 1060E Print System Operation

Loading the 500-Sheet Cassette

2 Grip each end of the stack firmly.

Grip

3Straighten the stack, and then roll the fanned sheets from side to side to get air through the sheets and prevent static buildup.

Straighten And Roll From Side To Side

Consumables

2-5

Loading the 500-Sheet Cassette

4Take off the top and bottom sheets.

The top and bottom sheets sometimes have residual glue buildup that could cause the printer to jam.

Remove Top Sheet

Remove Bottom Sheet

5Position the cassette.

The cassette has a spring in the bottom that provides some resistance when print media is placed on it. Lay the cassette flat on a hard surface and using your left hand push down on the plate in the cassette until it locks.

6Load the media in the cassette.

Load the media so the edge of the stack comes against the back of the cassette in three steps as follows:

2-6	QMS 1060E Print System Operation

Loading the 500-Sheet Cassette

aUp to the bottom limit mark

bHalfway to the top limit mark

cUp to the top limit mark.

Top Limit

Retaining Clips

Bottom Limit

7Ensure that the media stack lies flat, does not exceed the top limit mark, and is positioned under the retaining clips.

8Slide the cassette back into the feeder.

Consumables

2-7

Loading the 500-Sheet Cassette

Push the cassette straight into the cassette slot on the feeder until it’s firmly seated.

Cassette

9Adjust the media stop to fit the media size.

The printer delivers your output, print-side down, to the output tray at the top of the printer. The media stop keeps the sheets positioned in the output tray.

Media Stop



2-8	QMS 1060E Print System Operation

Loading the

Multipurpose

Tray

Loading the Multipurpose Tray

Use the multipurpose tray to print on paper, thick paper, letterhead, envelopes, card stock, labels, odd-sized paper (such as B5 ISO or executive), recycled paper, or transparencies. The multipurpose tray is especially useful if you want to print on a single sheet of letterhead or colored paper without changing the media in the cassette.

Load media in the multipurpose tray as follows:

1 Lift the multipurpose tray cover to its full upright position.

Multipurpose Tray Cover

Front Door

2If media size is longer than 11.7” (297 mm), open the front door. Otherwise, continue at step 3.

3Adjust the media width guides to fit the media size.

Consumables

2-9

Loading the

Multipurpose

Tray

»Note: Remember that all media on your QMS 1060E Print System is inserted short-edge first.

Media

4Align the media, and insert it print side up between the media guides sliding it as far as it will go in the printer. Make sure it doesn’t exceed the limit mark and it fits firmly between the media guides.

The multipurpose tray holds about 150 sheets of 20 lb (75 g/m2) paper (plain or recycled), 50 transparencies, 10 envelopes, 50 labels, or 50 sheets of letterhead or thick paper.

Limit Mark



2-10	QMS 1060E Print System Operation

Loading the

Multipurpose

Tray

5Check the media guides to make sure they touch the sides of the print media.

Slide the guides in until they lightly touch the right side of the stack.

6Close the multipurpose tray cover.

»Note: Do not load additional media until all the sheets in the multipurpose tray have been fed through the printer. Adjust the media stop to the correct media size.

Media Stop

Envelopes: Special Considerations

The QMS 1060E Print System supports envelope printing in two ways:

nFrom the multipurpose tray (up to 10 envelopes)

nFrom the optional envelope cassette (up to 50 envelopes)

»Note: The following envelopes are supported:

nCommercial 9

nCommercial 10

nMonarch

nInternational C5

Consumables

2-11

Loading the

Multipurpose

Tray

nInternational DL

nCustom

A custom-size envelope is acceptable if it is in the following size range: 3.6" width (92 mm) to 6.65" width (176 mm)— 5.86" length (149 mm) to 9.43" length (240 mm).

Your printer receives the instructions to print on envelopes from your application. Use landscape orientation to create the envelope text in your application short-edge first, set the multipurpose tray or cassette to the correct envelope size, and load the envelope short-edge first.

When formatting data for envelopes, leave a 0.6" (15 mm) margin from the edges of the envelope. Print on the front side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Print in these layered regions may be lost or faded.

(See your application documentation for specific information on printing envelopes and see chapter 4, “Printer Configuration,” of the Reference for information on how to set the envelope size.)

Printing Envelopes from the Multipurpose Tray

Load the envelopes in the multipurpose tray the same as specified for other media in the “Loading the Multipurpose Tray” section, earlier in this chapter, with the following exceptions:

nAdjust the multipurpose tray guides to fit the envelope size. Make sure the guides are not too tight, so the envelopes will not buckle. Also, make sure the envelope size and type meet the specifications listed in appendix B, “Technical Specifications,” of the

Reference.

2-12	QMS 1060E Print System Operation

Loading the

Multipurpose

Tray

nInsert the envelopes into the multipurpose tray as shown below with the short-edge first, the face up, and the flap side toward the left media guide.

Because envelopes pass through heated rollers, the gummed area on the flap may seal. Open the flap immediately after the envelope passes through the printer, before the seal cools. You may then reseal it in the usual manner. The use of envelopes with emulsionbased glue avoids this problem.

Printing Envelopes from the Optional Envelope Cassette

To load up to 50 Com 9, Com 10, Monarch, C5, DL, or custom envelopes at a time, use the optional envelope cassette. Instructions for installation and use are in chapter 6, “Printer Options,” of the Reference. See your QMS vendor for information on purchasing the optional envelope cassette.

Labels: Special Considerations

Your printer supports label printing in two ways:

nFrom the multipurpose tray (up to 50 sheets)

nFrom a cassette (standard or optional—up to 120 sheets)

Consumables

2-13

Loading the

Multipurpose

Tray

Adhesive label stock has pressure-sensitive (peel and stick) adhesive backing. A label consists of a face sheet, the adhesive, and the carrier sheet. The face sheet printing surface must adhere to the plain paper specifications described in appendix B, “Technical Specifications,” of the Reference.

The label printing surface must cover the entire carrier sheet, and no adhesive should come through on the surface. The adhesive and carrier sheet must withstand the fusing temperature (200°C/392° F).

The following label stock is qualified for use in this printer:

n Avery 5260/5160 (1" x 2 5-- ")

nAvery 5261/5161 (1" x 4")

n Avery 5262/5162 (1 -2- " x 4") n Avery 5163 (2" x 4")

n Avery 5164 (3 -3- "x 4”)

n Avery 5165 (uncut sheet)

Format the information that is to print on the label from within your application. Try printing the formatted information on a plain sheet of paper first to check placement.

(See your application documentation for specific information on printing labels.)

Printing Labels

Load the labels in the multipurpose tray or the cassette the same as specified for other media in the “Loading the 500-sheet Cassette” and “Loading the Multipurpose Tray” sections, earlier in this chapter, with the following exceptions:

nAdjust the multipurpose tray guides to fit the label size. Also, make sure the label size and type meet specifications listed in appendix B, “Technical Specifications,” of the Reference.

nInsert the labels short-edge first printing and surface up.

2-14	QMS 1060E Print System Operation

Loading the

Multipurpose

Tray

Letterhead and Memo Paper: Special

Considerations

Your printer supports the printing of letterhead or memo paper in two ways:

nFrom the multipurpose tray (up to 50 sheets)

nFrom a cassette (standard or optional—up to 400 sheets)

The letterhead and memo paper must adhere to the media specifications described in appendix B, “Technical Specifications,” of the

Reference.

Format the information that is to print on letterhead or memo paper from within your application. Try printing the formatted information on a plain sheet of paper first to check placement.

(See your application documentation for specific information on printing.)

Printing a Letter or Memo

Load the letterhead or memo paper in the multipurpose tray or the cassette the same as specified for other media in the “Loading the 500-sheet Cassette” and “Lo ading the Multipurpose Tray” sections, earlier in this chapter, with the following exceptions:

nAdjust the multipurpose tray media guides to fit the letterhead or memo size. Also, make sure the media size and type meet the specifications listed in appendix B, “Technical Specifications,” of the Reference.

nInsert the letterhead or memo short-edge first, face up, with the top of the page facing towards the printer.

Consumables

2-15

Loading the

Multipurpose

Tray

	P
O
T

Transparencies: Special Considerations

Your printer supports the printing of transparencies in two ways:

nFrom the multipurpose tray (up to 50 sheets)

nFrom a cassette (standard or optional—up to 100 sheets)

The transparencies must adhere to the media specifications described in appendix B, “Technical Specifications” of the Reference.

Format the information that is to print on the transparencies from within your application. Try printing the formatted information on a plain sheet of paper first to check placement.

(See your application documentation for specific information on printing.)

Printing Transparencies

Load the transparencies in the multipurpose tray or cassette the same as specified for other media in the “Loading the 500-sheet Cassette” and “Loading the Multipurpose Tray” sections, earlier in this chapter, with the following exceptions:

2-16	QMS 1060E Print System Operation

Loading the

Multipurpose

Tray

nUse transparencies that can withstand the fusing temperature (200°C/392° F). We recommend 3M type PP2500 transparencies.

nAdjust the multipurpose tray guides to fit the transparency size. Also, make sure the transparency size and type meet specifications listed in appendix B, “Technical Specifications,” of the

Reference.

nSlightly fan the stack of transparencies before loading them to prevent a jam.

nInsert the transparencies short-edge first, printing side up, with the top of the page on the left side of the tray. The correct print side is usually marked on the transparency package.

nLoad up to 50 transparencies at a time in the multipurpose tray or up to 100 transparencies in the cassette. Loading a larger number of transparencies at a time may cause static buildup.

nKeep the paper path clean. Transparencies are especially sensitive to a dirty paper path. If there are shadows on either the top or the bottom of the sheets, refer to chapter 4, “Printer Maintenance,” for instructions on how to clean the printer.

nRemove each transparency from the output tray before the next sheet is printed to prevent jams or misfeeds.

Thick Paper or Card Stock

Your printer supports thick paper or card stock (90 to 157 g/m2) printing only from the multipurpose tray (up to 50 sheets).

This media must adhere to the media specifications described in appendix B, “Technical Specifications” of the Reference.

Format the information that is to print on the media from within your application. Try printing the formatted information on a plain sheet of paper first to check placement.

(See your application documentation for specific information on printing labels.)

Consumables

2-17

About Toner

Cartridges

Printing on Thick Paper or Card Stock

Load this media in the multipurpose tray the same as specified for other media in the “Loading the 500-sheet Cassette” and “Loading the Multipurpose Tray” sections, earlier in this chapter, with the following exceptions:

nAdjust the multipurpose tray guides to fit the label size. Also, make sure the media size and type meet specifications listed in appendix B, “Technical Specifications,” of the Reference.

nInsert the media short edge first with the printing surface face up.

About Toner Cartridges

In your laser printer, characters and images are created through a process that applies toner (made of carbon particles) to the page in the printer’s fusing unit. When an image is formed a positive electrical charge is applied to transfer the image to the page. The toner cartridge contains the toner and the photosensitive drum needed to operate the laser printer.

Installing and Storing the Toner Cartridge

Installing

The cartridge is sensitive to bright light. Do not remove the toner cartridge from its protective bag until you’re ready to install it.

To install a new toner cartridge, either follow the instructions written on the toner cartridge or the instructions in the “Installing a New Toner Cartridge” section later in this chapter.

Storing

The cartridge should be

nKept level during storage. Do not stand or store the cartridge on its end.

2-18	QMS 1060E Print System Operation

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