Konica FAX 9820 User Manual

FAX
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User’s Guide
9820
Konica FAX 9820 User’s Manual
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© 1998 Konica Business Technologies, Inc. All rights reserved.
DISCLAIMER
CORRESPONDENCE
Konica welcomes your comments regarding the content of this manual. Mail all correspondence regarding documentation to the following address:
Konica Business Technologies, Inc. Digital Systems Solutions Group & New Product Develoment 500 Day Hill Road Windsor, CT 06095
Visit our web site: http://www.konicabt.com Manual Part No. OP-01-9820
MMM
As an Energy Star Partner, Konica Business
Technologies, Inc. has determined that this prod-
uct meets the Energy Star guidelines for energy
efficiency.
WARNING: Risk of electric shock.
Aside from replacing the toner and image drum cartridge, do not disassemble or attempt to service this unit yourself. Refer to a qualified technician for service.
Federal Communications Commission
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Requirements for End Users
This device has been granted a registration number by the Federal Communications Commission, under Part 68 rules and regulations for direct connection to the telephone lines. In order to comply with these FCC rules, the following instructions must be carefully read and applicable portions followed completely.
1. This equipment complies with Part 68 of FCC rules. On the bottom of the equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone com­pany.
2. The following USOC jacks may be used with this equip­ment: RJ11C.
3. The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive REN’s on the telephone line may result in the devices not ringing in response to an emergency call. In most, but not all areas, the sum of the REN’s should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total REN’s, contact the telephone company to determine the maximum REN for your calling area.
4. If the equipment causes harm to the telephone network, the telephone company will notify you in advance. But if
advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
5. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications to maintain uninterrupted service.
6. If trouble is experienced with this equipment, please contact the following for repair and/or warranty information:
Konica Business Technologies, Inc. Digital Systems Solutions Group & New Product Development 500 Day Hill Road Windsor, CT 06095
or Phone the Konica National Support Center at
1-800-825-5664 If the trouble is causing harm to the telephone network, the
telephone company may request that you remove the equipment from the network until the problem is resolved.
7. This equipment contains no user serviceable parts. Please contact your local dealer or qualified service agent.
8. This equipment cannot be used on public coin service
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provided by the telephone company. Connection to Party Line Service is subject to state tariffs. Contact your state Public Utility Commission, Public Service Commission, or Corporate Commission for information.
9. This equipment is hearing-aid compatible.
FCC Telephone Consumer Protection Act
The Federal Communications Commission Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual.
To comply with this law, you must enter the following information in your fax unit:
Date and time: see page 21 for instructions on doing this.
Name and telephone number which identify the source of
your fax transmission: see page 23 for instructions on doing this.
Industry Canada Requirements for End Users
The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Users should not attempt to make such connections
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themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
The Load Number assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent overloading. The termination of a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100.
L’etiquette du Industrie Canada identifie le materiel homologue. Cette etiquette certifie que le materiel est conforme a certaines normes de protection, d’exploitation et de securite des reseaux de telecommunications. Le Ministere n’assure toutfois pas que le materiel fonctionnera a la satisfaction de l’utilisateur.
Avant d’installer ce materiel, l’utilisateur doit s’assurer qu’ll est permis de le raccorder aux installations de l’entreprise locale de telecommunication. Le materiel doit egalement etre installe en suivant une method acceptee de raccordement. Dans certains cas, les fils interieurs de l’entreprise utilises pour un service individuel a ligne unique peuvent etre prolonges au moyen d’un dispositif homologue de raccordement (cordon prologateur telephonique interne). L’abonne ne doit pas oublier qu’il est possible que la conformite aux conditions enoncees ci-dessus n’empechent pas la degradation du service dans certaines situations. Actuellement, les entreprises de telecommunication ne
permettent pas que l’on raccorde leur materiel a des jacks d’abonne, sauf dans les cas precis prevus par les tarrifs particuliers de ces entreprises.
Les reparations de materiel homologue doivent etre effectuees par un centre d’entretien canadien autorise designe par le fournisseur. La compagnie de telecommu­nications peut demander a l’utilisateur de debrancher un appareil a la suite de reparations ou de modifications effectuses par l’utilisateur ou a cause de mauvais fonctionnement.
Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise a la terre de la source d’energie electrique, des lignes telephoniques et des canalisations d’eau metalliques, s’il y en a, sont raccordes ensemble. Cette precaution est particulierement importante dans les regions rurales.
Avertissement: L’utilisateur ne doit pas tenter de faire ces raccordements lui-meme; il doit avoir recoursa un service d’inspection des installations electriques, ou a electricien, selon le cas.
L’indice de charge (IC) assigne a chaque dispositif terminal indique, pour eviter toute surcharge, le pourcentage de la charge totale qui peut etre raccordee a un circuit telephonique boucle utilise par ce dispositif. La terminaison du circuit boucle peut etre constituee de n’import quelle combinaison de dispositifs, pourvu que la somme des indices de charge de l’ensemble des dispositifs ne depasse pas 100.
Federal Communications Commission
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Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the
receiver.
Plug the unit into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio television technician for help.
A properly shielded interface cable must be used in order to ensure compliance of this equipment with FCC regulations.
Changes or modifications not expressly approved by Konica Business Technologies, Inc. may void your authority to operate this device.
Industry Canada Radio Interference Statement
This Konica Business Technologies, Inc. apparatus complies with Class B limits for radio interference as specified in the Industry Canada Radio Interference Regulations.
Industrie Canada Déclarations concernant les interférences radio
Cet appareil Konica Business Technologies, Inc. est conforme aux critères établis par la Classe B en ce qui concerne les interférences radio, tel que spécifié par le Industrie Canada dans les Règlements relatifs aux interférences Radio.
Safety
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Installation HintsInstallation Hints
Installation Hints
Installation HintsInstallation Hints
Install your Konica FAX 9820 in a dust-free location away from direct sunlight.
Do not plug your machine into a power source shared by equipment
which produces electrical noise (i.e., air conditioners, etc.).
Leave electronic adjustments to authorized service personnel.
The LINE terminal connects your fax machine to a standard
telephone line. To avoid damage to your telephone system or to the unit, do not plug your fax machine into anything other than a standard RJ-11C jack.
Your machine is intended to be grounded electrically and is equipped
with a three-wire grounded power cord. For your safety, do not attempt to defeat your power cord’s grounding plug.
The power outlet should be located near the equipment and should
be easily accessible.
The TEL port on the back of the unit is only suitable for 2-wire
devices. Not all standard telephones will respond to incoming ringing when connected to an extension socket.
This equipment may not necessarily provide for the effective hand-
over of a call from a telephone connected to the same line.
Operation and Maintenance
Use a dry cloth to clean the control panel and the main body of the unit.
Aside from replacing the toner and image drum cartridge, do
not disassemble or attempt to service this unit yourself. Refer to a qualified service agent.
Pull out the AC plug before trying to remove any objects that may
have fallen into the machine.
If the unit becomes physically damaged, disconnect the power cord
immediately and arrange for its repair or disposal.
When relocating your Konica FAX 9820, always disconnect the
telephone line before disconnecting the power cord, then reconnect the power cord first.
This unit is not intended to be used in parallel with any other
telephone devices.
Toner Cartridge and Image Drum Unit Handling
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Emergency First Aid
Leave unused toner cartridges and image drum units in their
packages until needed. When replacing a toner cartridge or image unit, re-use the packaging to dispose of the old toner cartridge or image drum unit.
Do not expose these components to light for more than five minutes.
Never expose the green drum (inside the image drum unit) to direct sunlight.
Always hold the image drum unit by the ends—never by the middle.
Never touch the surface of the green drum inside the image drum unit.
Exercise care when removing the toner cartridge. Do not let it touch
your clothing or porous materials. The toner powder causes permanent stains.
Small amounts of toner spilled on skin or clothing can be readily
removed with soap and cold water. Using heated water will make removing the stain much more difficult.
EYE: Flush eyes with plenty or water. If symptoms occur, get medical
attention
SKIN: Wash with water and mild soap
INGESTION: Wash out mouth with water. Drink one or two glasses of
water. If symptoms occur, get medical attention.
INHALATION: Remove victim to fresh air. If symptoms occur, get medical attention.
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Contents
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Introduction .......................................................................... 1
Features ............................................................................... 1
Konica FAX 9820 Features .............................................. 2
Product Options.................................................................... 2
Component Identification.................................................... 4
What You Should Receive ................................................... 4
Components ......................................................................... 5
Control Panel........................................................................ 7
Control Panel Keys and Indicators....................................... 8
The One Touch Keypad .....................................................11
Using the One Touch Keys for Dialing ............................11
Using the One Touch Keys for Selecting
Functions and Programming ....................................... 11
Signal Tones.......................................................................13
Installation .......................................................................... 14
Getting Started ................................................................... 14
Where to Install Your Machine ........................................ 14
Unpacking...........................................................................14
Setting Up Your Konica FAX 9820..................................... 15
Install the Document Stacker...........................................15
Remove the Protective Sheet.......................................... 15
Install the Toner Cartridge............................................... 16
Connect to the Telephone Line ....................................... 17
Option: Installing an External Handset ............................17
Connecting an External Telephone or
Answering Machine..................................................... 19
Connect Power ................................................................19
Loading Paper .................................................................... 20
Setting the Date and Time ................................................. 21
Setting the Answering Mode .............................................. 22
Answering Mode Options ................................................ 22
Changing the Answering Mode ....................................... 23
Setting the Fax Identification .............................................. 23
Setting the Language ......................................................... 25
Setting the Forwarding Number ..........................................25
Connecting to a PBX .......................................................... 26
Copying............................................................................... 27
Making Copies.................................................................... 27
Using the Manual Paper Feeder ..................................... 28
Faxing: Dial Directories ..................................................... 30
Programming One Touch Keys.......................................... 30
One Touch Parameters ................................................... 31
Chain Dialing ................................................................... 32
Programming Auto Dial Numbers ...................................... 32
Programming Groups ......................................................... 33
Faxing: Basic Operations.................................................. 35
Preparing Documents for Faxing ....................................... 35
Guidelines........................................................................ 35
Document Size ................................................................ 35
Multiple Page Documents................................................ 35
Loading Documents............................................................36
Sending a Fax to a Single Location ................................... 37
Search Key Dialing .......................................................... 37
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Real-Time Dialing ............................................................38
Redialing.......................................................................... 38
Confirming Results .......................................................... 38
Stopping a Transmission .................................................38
Shortcut Fax Number Programming .................................. 38
Receiving Faxes Manually ................................................. 39
Receiving Faxes in Memory............................................... 40
Memory Reception Mode [MEM]..................................... 40
No Paper Reception ........................................................ 40
Cancelling Messages Stored in Memory......................... 40
Rejecting Unsolicited Fax Messages—Closed
Network Option.................................................................40
Power Failures and Memory .............................................. 41
Using Voice Request.......................................................... 41
To Initiate a Voice Request ............................................. 42
To Answer a Voice Request............................................ 42
Faxing: Advanced Operations .......................................... 43
Sending a Fax at a Later Date and Time........................... 43
Sending a Delayed Fax From
the Document Feeder ................................................. 43
Sending a Delayed Fax From Memory ........................... 44
Canceling a Delayed Transmission................................. 45
Sending a Fax to Multiple Locations
(Broadcasting) ...................................................................45
Sending a Confidential Fax ................................................ 46
Receiving Confidential Faxes............................................. 47
Creating a Confidential Mailbox.......................................47
Changing Your Password or Closing
a Mailbox ....................................................................... 48
Printing a Confidential Message.........................................49
Relay Broadcasting ............................................................ 49
Relay Initiating Station..................................................... 49
Relay Key Station ............................................................50
Relay Broadcast Report .................................................. 50
Initiating a Relay Broadcast............................................. 50
Polling................................................................................. 51
Setting Your Machine to be Polled .................................. 51
Polling Documents from Other Fax Machines................. 52
Bulletin Polling .................................................................... 52
Opening a Personal Box for Polling ................................ 52
Loading a Document ....................................................... 53
Dual Access........................................................................53
What You Can Do While Sending a Fax ......................... 53
What You Can Do While Receiving a Fax ...................... 53
What You Can Do While Making Copies ........................ 54
Customizing Your Konica FAX 9820 ................................ 55
Customizing Features and Operations............................... 55
Viewing Your Current Settings ........................................ 55
User Function Settings ....................................................... 55
User Function Settings List..............................................55
Setting Distinctive Ring.................................................... 57
Changing Your User Function Settings ........................... 60
Dial Parameter Settings ..................................................... 60
Dial Parameter Settings List............................................ 60
Changing Your Dial Parameter Settings ......................... 61
Service Function Settings................................................... 62
Service Function Settings List ......................................... 62
Fax Reports ........................................................................ 63
Understanding Reports ...................................................... 63
Message Confirmation Report (MCF) ............................. 63
Printing a Message Confirmation Report
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Manually ......................................................................... 63
Broadcast Entry Report ................................................... 64
Confidential Reception Report.........................................64
Printing Reports.................................................................. 64
Activity Report .................................................................... 64
Broadcast Confirmation Report (MCF)............................ 65
Phone Directory............................................................... 65
Configuration Report ....................................................... 65
Power Outage Report...................................................... 66
Codes Used in Reports ......................................................66
Result Codes ................................................................... 66
Communication Codes .................................................... 66
Problem Solving................................................................. 67
Clearing a Document Jam.................................................. 67
Clearing a Paper Jam ........................................................ 67
Printing a Cleaning Page....................................................70
Replacing the Toner Cartridge ........................................... 70
The “Change Drum Soon” Message ..................................73
Replacing the Image Drum Cartridge ................................ 73
Resetting the Drum Counter .............................................. 75
Display Panel Messages ....................................................75
Normal Display ................................................................ 75
Error Messages ............................................................... 76
Reading the Print Counters................................................ 77
Problem Checklist...............................................................78
Service and Support........................................................... 80
Your Dealer ..................................................................... 80
The Customer Information System..................................80
Faxable Facts .................................................................. 80
on the Internet ................................................................. 80
Specifications..................................................................... 81
Index.................................................................................... 82

Introduction

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Thank you for purchasing this Konica FAX 9820 machine, which uses advanced LED technology to transfer faxed and copied images to plain paper quickly and sharply. The optional PC interface allows this unit to function as a 600 dpi class printer for your computer as well.
Features
The Konica FAX 9820 includes these features:
Year 2000 compliant: all years are recorded in four
digits.
Advanced memory management: memory is freed
up as pages are sent for more efficient transmis­sion of long documents.
A search feature to allow you to look for pre-
programmed telephone numbers by name.
Personal boxes for confidential reception/transmis-
sion and bulletin polling.
Automatic redial and page re-transmission when a
telephone number is busy or when problems occur in communication.
Advanced transmission and reception features,
including delayed transmission, transmission to multiple locations, relay broadcast initiate, and polling.
Advanced memory transmission and reception
features, including automatic reception into memory.
Reports to help you keep track of your Konica Fax
operations and settings.
Advanced memory transmission and reception
features, including automatic reception into memory.
High-speed scanning of original documents while
dialing, so your fax is ready to send as soon as connections are made.
Photo (halftone) transmission in up to 64 shades
of gray.
Introduction 1
An advanced dual access feature, which allows
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you to load and prepare multiple doucments for transmission while your Konica Fax is sending or receiving another message.
A manual paper tray to let you load a different type
of paper while making copies.
A closed network feature to let you limit who can
send faxes to your machine and whom your machine can send faxes to.
A convenience copy feature that lets you make up
to 99 sorted copies of an original document.
Konica FAX 9820 Features
30 One Touch keys.
99 Auto Dial numbers.
20 groups.
16 mailboxes for confidential reception.
Fax communication at up to 33,600 bits per
second.
2.5 MB of built-in memory.
A fax forwarding feature that lets your machine
receive messages into memory and automatically forward the messages to another remote fax machine
Product Options
See page 82 for ordering information.
PC Interface Kit lets you connect your Konica
FAX 9820 to your PC for added versatility. Contact your local Konica dealer for details.
Non-battery backup memory expansion cards
add to existing storage capacity.
1 MB card adds capacity to store up to 80 pages. 2 MB card adds capacity to store up to 160
pages.
Battery backup memory expansion cards
replace existing storage capacity with memory that preserves information when power is turned off or interrupted.
1.5 MB card provides total capacity to store up to 120 pages.
2.5 MB card provides total capacity to store up to 200 pages. 4 MB card provides total capacity to store up to 320 pages.
Handset with cradle connects directly to your
Konica Fax and works exactly like a telephone.
Second Paper Tray adds an additional capacity of
500 sheets. When the main tray runs out, your Konica Fax automatically switches to the second tray for uninterrupted printing.
2 Introduction
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Component Identification
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What You Should Receive
Power Cord
Document Stacker
Handbook & Quick Start Guide
Component Identification
Konica FAX 9820
Toner Cartridge
Telephone Cord
Image Drum Unit (inside unit)
Components
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Document Stacker
Holds your original
documents after they are
faxed or copied
Display Panel
Shows status of machine
and faxes in progress.
Numeric Keypad
Use to enter phone numbers,
auto dial numbers, or
information programmed into
the machine.
Document Guides
Adjust these guides to the page width of the documents that are
to be copied or faxed.
Power Switch
Press I to turn on, O to turn off.
One Touch Keypad
Use for preprogrammed one touch dialing or for setting functions.
Paper Path Icon
Load documents here face down.
Document Table
Covers the copy stacker and holds original documents to be faxed or copied.
Document Table Extension
Flips out to support longer documents.
Front Panel
Gives you access to the manual paper feeder. This allows you to bypass the paper tray and feed a different type of paper directly into the machine.
Paper Tray
Holds up to 250 sheets of paper.
Paper Indicator
Shows how much paper is
left in the paper tray.
Introduction 5
Components
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Back Cover
Open this cover to expose expansion slot
to install the optional memory expansion
board and PC interface.
LINE Jack
Jack for connecting to an outside
telephone line.
TEL 1 Jack TEL 2 Jack
Jacks for connecting to an optional
handset, external phone, or answering
machine.
AC Power Inlet
Plug the supplied AC power cord into this inlet.
LED Printhead
This black bar writes received or
copied images onto the image drum.
You should clean this bar each time
you change the toner cartridge.
Image Drum Cartridge
The image drum cartridge contains
the green photosensitive drum
which receives images from the
LED print head and transfers them
to the printing paper.
Toner Cartridge
This black cylinder, installed inside the image drum cartridge, contains the black powder that forms the image on the paper. You need to install a new toner cartridge when the REPLACE TONER CART message appears on the display.
6 Introduction
Control Panel
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Introduction 7
Control Panel Keys and Indicators
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1 Display Panel: Refer to this display for instructions
and information while your Konica Fax is perform­ing operations or while you are entering information or changing settings.
2 Copy key: After loading a document, press this
key to make a copy. When no documents are loaded, press this key once to display a Message Confirmation Report about your last transmission on the LCD Display Panel, and a second time to receive a printed report. You can also use the Copy key to program a manually entered fax number into a One Touch key or Auto Dial number—see page 38 for details.
3 Hyphen key: When programming One Touch keys
and Auto Dial telephone numbers, use this key to tell your Konica Fax to pause briefly before it dials the rest of the telephone number.
4 Search key: The One Touch keys and Auto Dial
numbers can be programmed to have a name or location ID associated with their telephone num­bers. Using this key by itself or in combination with the numeric keypad, you can search for these numbers alphabetically. You can also use the Search key to search for unassigned One Touch keys and Auto Dial numbers.
5 Auto Rec key: Use this key to switch your
machine's answering mode. The answering mode controls how your fax machine answers incoming calls and receives faxes. The display will always indicate your current selection. See “Setting the Answering Mode,” page 22, for more infor mation about the answering modes available.
6 Select Function key: Use this key to activate your
machine’s advanced transmission and reception functions, to obtain reports and to star t program­ming functions. To select a function, press the Select Function key, then press the One Touch key labeled with the function you want to use. While programming or selecting other functions, pressing the Select Function key a second time takes you directly back to your fax machine’s standby mode.
7 Auto Dial key: Auto Dial numbers are abbreviated
numbers for rapid dialing. Rather than dialing the entire telephone number, you can enter a 2-digit Auto Dial number instead. You can also use the Location IDs (names) associated with Auto Dial numbers to search for these locations by name using the Search key.
8 Redial key: Press this key to manually redial the
last number dialed.
8 Introduction
9 Hook/V. Request key: Press this key to open a
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telephone line for manual dialing. You can hear the dialing through your fax machine’s speaker.
If you have an optional telephone handset or external telephone connected to your Konica Fax, you can also use this key to initiate or answer a request for voice communication during a fax communication. Press this key while transmitting to signal the operator at the other fax machine that you want to hold a conversation at the end of your transmission or after reception of any page has been completed. To answer a voice request, press this key after lifting your telephone handset.
10 One Tou ch ke ypad: Each of the keys on this ke ypad
can be programmed with a fax n umber. You can dial this number by pressing the corresponding key. See page 11 for details. The keys are also used to control and program fax functions.
One Touch labels: After programming a location into a
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One Touch key, write the location’s name on the One Touch label. Lift off the plastic cover above the One Touch label, use a pencil to write in the name, then replace the cover.
12 Numeric keypad: When dialing, these 12 keys work
just like the keypad on a telephone. Also, use the keypad to enter numbers, letters and other characters while programming functions or information. After pressing the Search key, use the numeric keypad to alphabetically search for the names of locations programmed into your Konica Fax.
13 */Tone key: If your Konica Fax is set to pulse
dialing, this key allows you to switch from pulse to tone dialing during your current call. You can also use this key while programming to create numbers with mixed pulse-then-tone operation.
14 0/Unique key: When dialing, use this key to enter a
zero. When programming your Sender ID or a Location ID, you can use this ke y to enter a variety of unique characters, including: ! # & ‘ ( ) * + , - . / : ; = ? · ä ß ñ ö ü Æ Å Ø æ å ø.
15 Transmit Resolution/Yes3key: After you load a
document, use this key to change the transmis­sion resolution used. Use STD for standard originals, FINE and EX.FINE for detailed or small print originals, and PHOTO for originals that include colors or many shades of gray.
Use this key also as the Yes 3 key when making selections or to move your cursor to the left while entering information.
16 Type of Original/No4 key: Use this key to select
the document contrast after you load a document for transmission. Use LIGHT for originals that are too light, NORMAL for documents with good contrast, and DARK for originals that are too dark.
4
Use this key also as the No
key when making selections or to move your cursor to the right while entering information.
Introduction 9
17 Alarm indicator: This indicator glows red and an
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alarm sounds to notify you of any problem that occurs. Check the display panel for an explanation of the problem. To turn the alar m indicator off, press the Stop key and correct the problem.
Stop key: This key cancels the operation currently
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in progress and turns off the Alarm Indicator. After loading paper, installing a new toner car tridge, or correcting an alarm condition, press this key to turn off the Alarm Indicator. While you are pro­gramming, pressing the Stop key takes you back step-by-step through the programming functions you have already selected.
19 Start key: Press this key to initiate the operation
indicated on the display or to confirm information you have entered into the display.
20 Plus key: In addition to its function as a program-
mable One Touch key, this key is used for chain dialing, which allows you to dial a number using any combination of One Touch keys, Auto Dial numbers, and the numeric keypad. When program­ming a chain dial number into a One Touch key or Auto Dial number, press the Plus key at the end of the first part of the number to indicate that this is a chain dial number. See page 32 for details.
• On the Konica FAX 9820, the Plus key is One Touch key 13 and 28.
21 Space key: Use this key on the One Touch Keypad
to enter spaces while programming. Unlike the Pause and Hyphen keys, spaces are used for easier reading only and have no effect on dialing.
• On the Konica FAX 9820, the Space key is One Touch key 14 and 29.
22 Pause key: Use this key on the One Touch keypad
to enter automatic 3-second pauses in dialing when programming telephone numbers. Pauses in telephone numbers are marked by a “P” symbol.
• On the Konica FAX 9820, the Pause key is One Touch key 15 and 30.
10 Introduction
The One Touch Keypad
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The One Touch keys are your machine’s most impor­tant tool. Use them for quick, one-touch dialing, and to access most functions and programming options.
Using the One Touch Keys for Dialing
To use a One Touch key for dialing, just press the appropriate One Touch key. For each key, you can program up to two telephone numbers: a primary number, which will always be dialed first, and an optional alternate number which will be automati­cally dialed if the first number is busy or if there is no answer. You can also use the Search key to find locations programmed into One Touch keys.
Using the One Touch Keys for Selecting Functions and Programming
One Touch Keys available:
The Konica FAX 9820 has keys 1– 15 available on the main One Touch panel, and keys 16–30 available beneath the main One Touch panel.
To access One Touch keys 16–30 on the Konica FAX
9820:
Lift up the main One Touch keypad by the latch (on the left side of the cover). This lets you use keys 16–30.
When you’re finished, close the keypad to con­tinue normal operation and programming.
Use One Touch keys 1–10 for selecting special trans­mission and reception functions, for obtaining reports, and for quick access to programming functions.
To select a function: 1 Press the Select Function key. 2 Press the corresponding One Touch key.
1/Delayed TX key: Use this key to send a fax at a
later time and date which you specify (within three
days). See page 43.
2/Broadcast Feeder TX key: Use this key to send
a fax to multiple locations (page 45) or to switch
Introduction 11
from memory to the document feeder when
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preparing to send a fax.
3/Confidential TX key: Use this key to send a con-
fidential document to a mail box (a secure memory storage area) in the receiving fax machine. See page 46.
4/Relay Initiate TX key: Use this key to set up a relayed fax transmission. During a relayed fax transmission, your machine initiates the transmission by sending a document to a second fax machine, which then broadcasts the message to a number of other fax machines. See page 49.
5/Polling key: When a document is loaded on the document tray, use this key to set your machine to wait for another fax machine to call and request the document to be sent (polling transmission). When no document is loaded, use this key to call another fax machine and request it to send the documents loaded into it (polling reception). See page 51.
6/Report Print key: Use this key to print reports or phone lists manually. See the “Reports” chapter for details.
7/Counter Display key: Your Konica FAX 9820 keeps track of the number of pages it has printed and scanned. Use this key to check the print and scan counters. It can also be used to reset the drum counter after replacing the image drum unit
(this feature is available only when the “CHANGE DRUM SOON” message displays).
8/Location Program key: Use this key to program
One Touch keys, Auto Dial numbers and groups. See the “Dial Directories” chapter.
9/User Program key: Use this key to program iden-
tification information, to set the clock, and to change function and dial parameter settings.
10/Message Print From Memory key: Your Konica FAX 9820 is set to receive messages into memory and not print them when it runs low on toner. Using this key you can force messages to print, although print quality may be poor because toner is low. This key is also used to print confidential fax messages received into mailboxes in the memory of your machine (page 49).
When no messages are in memory, use this key to print a cleaning page to clear accumulated toner
12 Introduction
from the image drum. See page 70.
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Signal Tones
Your Konica FAX 9820 makes a number of sounds to inform you of specific conditions.
Key Select tone: This is a short beep that occurs each
time you press a key.
Error tones: If you press a wrong or inappropriate key,
your machine emits three short beeps. If it experiences a problem during communications, it emits three long beeps. Press the Stop key to turn the error tone off, then print a Message Confirmation Report to check the source of the problem—to do this, press the Copy key twice with no documents loaded.
Voice Request tone: During a fax session, either
you or the person at the remote fax machine may initiate a voice request. When the person at the re­mote machine either initiates or answers your voice request, your Konica FAX 9820 emits a repetitive warbling sound.
End of Session tone: At the end of every successful
fax session, your machine emits a short beep to in­form you that there were no errors or problems in the communication.
Off-Hook Alarm tone: If it is equipped with the optional
handset, and if the handset is left off the hook, your Konica FAX 9820 emits an intermittent warbling sound. To turn off the sound, hang up the handset and press the Stop key.
Introduction 13

Installation

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Getting Started
To install your new Konica FAX 9820, follow the instructions from Unpacking to Setting the Fax Identification. You must complete these steps for your machine to operate properly.
If you have purchased an option package for your Konica Fax, refer to the documentation you received with that option for installation instruc­tions.
Where to Install Your Konica Fax
Place your Konica Fax in a dust-free location away
from direct sunlight.
Allow several inches on each side of the machine
to ensure adequate ventilation.
Make sure that both power and telephone outlets
are available nearby.
Choose a location where the relative humidity is
between 20% and 80%, and where the tempera­ture is between 50°F (10°C) and 92°F (32°C).
Unpacking
Before you begin, be sure that all the items listed below are included in your package.
Konica FAX 9820
Toner cart ridge (wrapped)
Image drum cartridge (inside machine)
Power cord
Telephone line cord
Document stacker tray
User's Guide
Refer to the illustrations in the Component Identifi­cation chapter.
Note: If any items are missing, contact your dealer immediately. Keep your packing materials and carton in case you ever need to ship or transport the unit.
14 Installation
Setting Up Your Konica FAX 9820
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Install the Document Stacker
Slip the document stacker indents over the tabs on the rear of the unit so that they click into place.
Remove the Protective Sheet
1 Lift up the document table.
2 Press in the cover release buttons on the side of the copy
stacker until it clic ks open. Lift up the stacker .
3 Take out the image drum cart ridge.
4 Remove the protective sheet. Be careful not to
touch the green surface of the drum.
Installation 15
5 Replace the image drum car tridge.
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2 Unwrap the toner cart ridge and gently shake it to
distribute the toner. Then carefully peel the tape from the bottom of the toner cart ridge.
Install the Toner Cartridge
1 Remove the sponge and discard.
Warning: Be careful when handling the toner car­tridge. Do not let toner spill on your clothing or other porous materials. If you experience any problems with toner, see the Safety chapter at the beginning of this handbook.
3 With the ridged side facing up and the blue lever
on your right, insert the toner car tridge into the image drum unit, left end first.
4 Push the lever forward to secure the cart ridge.
16 Installation
5 Close the copy stacker—push down until you hear
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both sides click into place.
6 Close the document table.
Connect to the Telephone Line
Insert one end of the telephone cord into the LINE jack in the back of the machine, and the other end into your wall telephone jack.
LINE jack
Tip: Now, you can connect either an external telephone or the external handset option for your Konica Fax. See the instructions that follow.
Option: Installing an External Handset
If you purchased an external handset option with your Konica FAX 9820, follow these instructions to install it.
Installation 17
1 Using the supplied scre w, connect the handset cradle
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to its base.
3 Plug one end of the handset cord into the handset
and the other end into the jack on the front of the cradle. Place the handset in the cradle.
4 Inser t the supplied telephone cord into the jack
located on the back of the cradle.
2 Position the handset cradle on the left side of the
Konica Fax.
5 Feed the telephone cord from the back of the cradle
through the cable run located on the back of the Konica FAX 9820.
Feed cable here
18 Installation
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