Konftel 800 User Guide

KONFTEL.COM

User Guide

Konftel 800

ENGLISH

Konftel AB hereby declares that this conference phone is in conformity with all the
essential requirements and other relevant provisions of Directive 1999/5/EC.

Please visit www.konftel.com to view the complete declaration of conformity.

Warning!

Do not expose the Konftel 800 to water or moisture.

Warning!

Do not open the casing of the Konftel 800.

Table of contents

Introduction 4

Purpose.......................................................... 4

Overview 5

Phone overview.............................................. 5

Safety guidelines............................................ 5

Physical layout................................................7

Connection layout........................................... 8

Dimensions..................................................... 9

Icons............................................................... 9

LED status indicators....................................13

Specifications................................................14

Telephony operations 16

Regular phone calls...................................... 16

Making a call.................................................16

Answering a call............................................16

Answering a call while on another call..........17

Muting and unmuting the microphone

during a call............................................ 17

Placing a call on hold....................................17

Redialing a number.......................................17

Conference calls........................................... 18

Setting up a conference call......................... 18

Adding a participant to a conference call......19

Placing a conference call on hold................. 19

Putting a participant of a conference call

on hold....................................................19

Talking to a participant of a conference

call privately............................................20

Splitting a conference call.............................20

Settings configuration and

management 21

Configuration of the phone........................... 21

Viewing the IP address................................. 21

Setting the password for Konftel 800............21

Changing the password................................ 22

Logging in to Konftel 800.............................. 22

Logging out from Konftel 800........................23

Configuration of the basic settings................23

Configuring the basic settings on the

phone..................................................... 23

Configuring the settings by using the

web interface.......................................... 24

Basic settings................................................24

Connectivity 28

Connection to other devices......................... 28

USB cable connection.................................. 28

Connection to a personal computer or a

deskphone..............................................28

Bridge connection......................................... 29

Phone management application 30

Konftel Unite................................................. 30

Pairing and connecting devices.................... 30

Disconnecting devices.................................. 31

Deleting pairing.............................................32

Checking the calendar and today’s agenda..32
Participating in a conference call from

the calendar............................................32

Starting an unscheduled call.........................33

Managing contacts........................................34

Configuring the Konftel Unite settings.......... 34

Features and accessories 37

Expansion of the phone coverage................ 37

Arranging a daisy chain................................ 38

Defining the mode of the phone....................38

Maintenance 40

Device status................................................ 40

Viewing the phone status..............................41

Licenses........................................................41

Viewing licenses........................................... 42

Index 43

INTRODUCTION

PURPOSE

This document describes the procedures for using Konftel 800 IP Conference
Phone and is intended for the end users.

4

OVERVIEW

PHONE OVERVIEW

Konftel 800 is a SIP conference phone that you can use to make calls and hold
conferences with a great audio quality. It provides an improved user experience
and ensures an easier connection to audio conference bridges. The phone is
based on a multi-connectivity platform to leverage the “Bring your own device”
approach.

The features of the conference phone include a simple-to-use 4.3 inch graphical
LCD with a backlight and volume up/down and mute buttons. Two more mute key
buttons are located along the perimeter of the device. You can attach additional
expansion microphones or cascade three Konftel 800 devices in a daisy chain to
expand the audio distribution and pickup in the room.

SAFETY GUIDELINES

Ensure that you are familiar with the following safety guidelines before installing,
configuring, and administering Konftel 800.

This conference phone is not designed for making emergency telephone calls
when the power fails. Make alternative arrangements for access to emergency
services.

• Read, understand, and follow all the instructions.

• Do not place this phone on an unstable cart, stand, or table. Konftel 800 may
fall, causing serious damage to the device.

• Do not drop, knock, or shake the phone. Rough handling can break internal
circuit boards.

• Ensure that the power cord or plug is not damaged.

• Do not overload wall outlets and extension cords as this can result in the risk
of fire or electric shock.

• Avoid wetting the device to prevent fire or electrical shock hazard.

• Unplug the device from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners, harsh chemicals, cleaning solvents, or strong detergents to
clean the device. Use a damp cloth for cleaning.

• Avoid exposing the phone to high temperatures above 40°C (104°F), low
temperatures below 0°C (32°F), or high humidity.

• Do not block or cover slots and openings of the phone. These openings are
provided for ventilation, to protect the phone from overheating.

5

OVERVIEW

• Never push objects of any kind into this phone through cabinet slots as they
might touch dangerous voltage points or short out parts that could result in a
risk of fire or electric shock.

• Do not disassemble this product to reduce the risk of electric shock. Opening
or removing covers may expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock during subsequent use.

• Do not use the phone to report a gas leak in the vicinity of the leak.

• Do not use the phone near intensive care medical equipment or close to
persons with pacemakers.

• Do not place the phone too close to electrical equipment such as answering
machines, TV sets, radios, computers, and microwave ovens to avoid
interference.

In case Konftel 800 and the corresponding accessories are damaged, the
device does not operate normally or exhibits a distinct change in performance,
refer for servicing to the qualified service personnel.

6

OVERVIEW

PHYSICAL LAYOUT

Figure 1: Front view of Konftel 800 IP Conference Phone

The following table lists the buttons and the other elements of Konftel 800 IP
Conference Phone.

Callout number Description

1 Mute buttons

7

OVERVIEW

Callout number Description

2 Volume down button

3 Volume up button

4 NFC tag

5 Touch screen

6 LED status indicators

CONNECTION LAYOUT

Figure 2: Connection layout of Konftel 800 IP Conference Phone

The following table lists the sockets and ports available on Konftel 800 IP
Conference Phone for connection.

8

OVERVIEW

Callout number Description

1 PoE/Ethernet connection socket

2 USB Type A

3 Micro-USB Type B

4 Audio expansion ports

5 Kensington® security lock port

6 NFC tag for Bluetooth

DIMENSIONS

The following table shows the dimensions of Konftel 800 IP Conference Phone.

Parameter Dimension

Width 326.41 mm

Length 369.87 mm

Height 74.7 mm

ICONS

Icons on the main screen of Konftel 800 IP Conference Phone

Icon Name Description

Recent To check the call list. The phone provides the following

information about the calls:

• Number. You can view the number or the name of
the contact from the phone book.

9

OVERVIEW

Icon Name Description

• Date. You can view the information when the phone
received the call. This applies only to the calls
preceding the current day.

• Time. For the current day the phone shows the time
of the call in hh:mm format.

• Direction. You can view the incoming, outgoing and
missed calls.

Unite To access the Konftel Unite settings.

Dialpad To dial phone numbers and codes for telephone

operations or Konftel Unite connection.

Settings To check and configure the settings from the phone.

You can view the phone’s status and reach the menu.

Mute To mute and unmute the phone.

Volume up To increase the phone’s volume level.

Volume down To decrease the phone’s volume level.

Other icons of Konftel 800 IP Conference Phone

Icon Name Description

Call/Answer To indicate the phone’s off-hook status and answer an

incoming call.

10

OVERVIEW

Icon Name Description

Hang up To indicate the phone’s on-hook status and end a call.

Incoming call To show an incoming call.

Outgoing call To show an outgoing call.

Missed call To indicate a missed call.

Hold/On Hold To put a call on hold or to indicate that a call is on hold.

Conference To organize a conference call.

Split To split a conference call into several separate calls.

Add
participant

Talk private To organize a private discussion with a participant of a

Caps To capitalize the letters.

To add a participant to a conference call.

conference call.

11

OVERVIEW

Icon Name Description

Delete To delete an unneeded number or letter.

Visibility To mark if the characters must stay visible to the user,

for example during the log in with the password.

Invisibility To mark if the characters must stay invisible to the user,

for example during the log in with the password.

Logged in To indicate that the user logged in as the administrator.

Microphone
muted

Enter To confirm the input of information.

Confirm To confirm the information.

Reject To discard the information.

Arrow down To move to the sections below.

Arrow up To move to the sections above.

To indicate that the phone is in muted state.

12

OVERVIEW

Icon Name Description

Arrow left To return to the previous page.

Arrow right To move to subsections of a section.

USB To indicate an active USB connection.

Konftel Unite
connected

Daisy chain To indicate that the phone is in a daisy chain mode.

Loading To show that the phone is loading the new version of

To show the connection of the phone to Konftel Unite.

the firmware.

LED STATUS INDICATORS

The LEDs on the phone indicate the status of a call: an incoming call, a call on
hold, or a call on mute. The LEDs emit bright red and green colors that are visible
over a distance to draw your attention to the call status as required.

You can also press the status indicator LEDs to mute and unmute the phone.

LED color Description

Steady red Microphones are on mute.

Flashing red A call is on hold. Microphones and the speaker are

turned off.

Steady green A call is in progress.

13

OVERVIEW

LED color Description

Flashing green An incoming call is ringing.

LED Off The phone is inactive.

SPECIFICATIONS

The following specifications are supported on Konftel 800:

Name Description

Power • PoE 802.3af

• PoE 802.3at

• PoE injector available as an accessory

Connectivity • Ethernet RJ45 10/100/1000 Mbps, PoE 802.3af and

PoE 802.3at

• Built-in Bluetooth LE

• USB 2.0 Device

• Daisy Chain (audio) ports (6-pin RJ-type)

Screen Graphical touch screen with a resolution of

approximately 480x800 and size of 4.3”

Acoustics • 3 symmetrically placed MEMS microphones

• Full range speaker in the sealed enclosure

Music • PoE 802.3at: 91 dB and bass boost

• PoE 802.3af: 87 dB

• Daisy Chain: 91 dB

Speech • PoE 802.3at: 91 dB

• PoE 802.3af: 87 dB

• Daisy Chain: 91 dB

USB • Micro-USB Type B

14

OVERVIEW

Name Description

Bluetooth • Bluetooth LE

Accessories You can additionally purchase the following

accessories:

• Konftel PoE kit

• Konftel Smart Microphones

• Konftel Daisy Chain kit

User interface • Simplified user interface

• Functional keypad and dial pad

• LED indicators for mute/hold

15

TELEPHONY OPERATIONS

REGULAR PHONE CALLS

You can make and manage regular phone calls with Konftel 800. Regular call is a
traditional telephony option when two persons are speaking over the phone.

Konftel 800 supports the following regular phone call operations:

• Making a call

• Answering a call

• Answering a call while on another call

• Muting a participant on a call

• Placing the call on hold

• Redialing a number

You can use the volume control buttons on the phone to adjust the volume during
a call.

Making a call

Use this procedure to make a call with Konftel 800.

On the phone screen, tap the Dial pad icon.

On the displayed dial pad, dial the number you want to call.

Optional: To edit a dialed number, tap the Delete icon.

Tap the Call icon.

The phone starts dialing the number. The LEDs show a steady green light.
When the other person answers, you can see the duration of the call on the
screen.

If the other person discards your call, the phone shows you the following
message: Callee is busy.

Answering a call

Use this procedure to answer an incoming call. When there is an incoming call,
the phone plays a ringtone, the green LED starts flashing, and the phone displays
the number of the calling person on the screen.

On the phone screen, tap the Answer icon.

16

TELEPHONY OPERATIONS

When you answer the call, the phone displays the timer. You can control the
duration of the call.

To end the call, tap the Hang up icon.

Answering a call while on another call

Use this procedure to answer an incoming call when you are on a call without
dropping the first call. When there is a second incoming call, the phone shows the
caller’s number and the green LED starts flashing.

On the phone screen, tap one of the following:

a) Answer. To answer the second call, and put the first call on hold.
b) Hang up. To ignore the second call, and continue the first call.

Go on with the call.

Konftel 800 stops ringing.

Muting and unmuting the microphone during a call

Use this procedure to mute the microphone during a call.

Start a call.

On the phone, tap the Mute icon.

The LED color changes from green to red. The other participant cannot hear
what you are saying.

To unmute the microphone, tap the Mute icon again.

Placing a call on hold

Use this procedure to place an active call on hold and then resume the call.

Start a call.

On the phone screen, tap the Hold icon.

The LED starts flashing red indicating that the call is placed on hold.

Tap the Hold icon again.

The LEDs turn green indicating that the call is active again.

Tap the Hang up icon to end the call.

Redialing a number

Use this procedure to redial the number from your call list.

17

TELEPHONY OPERATIONS

On the phone screen, tap the Recent icon.

The phone displays the list of the last incoming, outgoing and missed calls.

Scroll through the list and select the number you want to call.

The phone displays the following information about the call:

• Number

• Date or time

• Direction

Tap the Call icon to redial the number.

The phone dials the selected number.

CONFERENCE CALLS

You can make and manage conference calls with Konftel 800. Conference call is a
telephony option when at least three persons are speaking over the phone.

These conference calls are conference calls generated by Konftel 800 (the
built-in audio conference bridge).

Konftel 800 supports the following conference call operations:

• Setting up a conference call

• Adding participants to a conference call

• Putting a conference call on hold

• Putting a participant of a conference call on hold

• Talking to a participant of a conference call privately

• Splitting a conference call

Konftel 800 supports a conference of maximum 5 participants, out of whom 4
are external. The number depends on the used codecs.

Setting up a conference call

Use this procedure to set up a conference call on your phone.

Tap the Dial pad icon.

Dial the number of the first person that you want to include in the conference
call.

When the person answers, tap Add participant.

The phone displays the Add participant screen.

18

TELEPHONY OPERATIONS

Dial the number of the second person that you want to include in the
conference call. You can choose the number in the Recent tab from the recent
calls list or dial the number using the Dialpad

Tap Conference when the called party answers.

The phone displays the conference call window and starts the conference call.
The conference call window displays the names or numbers of the participants
on the call and a call timer.

Adding a participant to a conference call

Use this procedure to add participants to an ongoing conference call.

Start a call.

On the phone screen, tap Add participant.

The phone displays the dial pad.

Dial the number of the person that you want to include in the conference call.

Tap Conference.

The phone includes the called person into the conference call when the person
answers the call.

Placing a conference call on hold

Use this procedure to place an ongoing conference call on hold.

Start a conference call.

On the phone screen, tap the Hold icon.

The LED indicators flash red to indicate the Mute status.

To rejoin the conference call, tap the Hold icon.

The phone displays the options that are available for the conference call. The
LED indicators turn green.

Putting a participant of a conference call on hold

Use this procedure to put a participant of a conference call on hold. This action
does not put other participants of the conference call on hold.

Start a conference call.

On the phone screen, tap the participant’s number or the icon.

19

TELEPHONY OPERATIONS

The phone shows the participant and the list of actions, which you can do
during an ongoing conference call.

Tap the On hold icon to put the participant on hold.

The phone activates the On hold icon to demonstrate the procedure is
complete.

Tap the On hold icon again for the participant to rejoin the conference call.

Talking to a participant of a conference call privately

Use this procedure to talk privately with a participant of a conference call. When
you do it, other participants of the conference call are not able to listen to the
discussion between you and the selected participant.

Start a conference call.

On the phone screen, tap the participant’s number or the icon.

The phone shows the participant and the list of actions, which you can do
during an ongoing conference call.

Tap the 1 to 1 icon to talk privately with the participant. The phone puts all other
participants on hold.

Tap the 1 to 1 icon again to reconnect to the conference call.

Splitting a conference call

Use this procedure to split an ongoing conference call. When you do it, the phone
divides one conference call into several calls.

Start a conference call.

On the phone screen, tap the Split icon.

Select a participant for the phone to transfer to a separate call.

The phone connects all other participants to a separate call and puts it on hold.

Tap the Conference icon to connect all the separate calls to the conference
call.

20

SETTINGS CONFIGURATION AND
MANAGEMENT

CONFIGURATION OF THE PHONE

You can configure the settings directly on Konftel 800 and through the web
interface. The basic settings, such as the phone name, language, and ring level,
can be modified by any user. To configure other settings you need to login as the
Administrator.

The web interface is accessible with the administrator’s password only. For
security reasons, you can set the administrator’s password only on the phone.

Viewing the IP address

Use this procedure to view the IP address of your Konftel 800. You can use this
address to log into the web interface of the conference phone and manage the
settings in the device through the web browser.

On the phone’s screen, tap Settings.

Tap Status or the icon.

The phone displays the following hardware details:

• IP address

• MAC address

• Bluetooth MAC Address

• Hardware revision

• Software version

• Software version of the Smart Mics

Tap the icon twice to return to the Home screen.

Setting the password for Konftel 800

Use this procedure to set the password for your Konftel 800 when you first activate
the phone or after a reset to the phone factory settings.

Connect the PoE cable to ensure the phone power supply.

Wait for the following message to appear on the phone screen:

For full functionality, please set administration password.

Tap Yes to set the password.

21

SETTINGS CONFIGURATION AND MANAGEMENT

Optional: Tap Skip to avoid setting the password. In this case Konftel 800 will
be functioning in the user mode with the restricted number of configuration
options.

Using the keyboard on the phone screen, type your password. It can contain
letters, numbers, and special characters.

The password must contain at least 4 characters. When the user enters the
password, the phone hints if the password is bad or good.

Type the password again to confirm it.

Return to the Home screen by tapping the icon.

The phone reboots.

Changing the password

Use this procedure to change the administrator’s password on the phone.

On the phone’s screen, tap Settings > Admin login.

Enter your administrator’s password to get the full functionality available.

Select Settings > Phone > Security.

Enter the new password. The phone hints if the new password is good enough.

Confirm the password. The phone informs if the password matches the
previously entered one.

The phone changes the password and reboots.

Save the new password for future use.

To check the new password, tap Settings > Admin login and enter the full
functionality mode.

Logging in to Konftel 800

Use this procedure to log in to the web interface of your Konftel 800.

Check the IP address of the phone.

On your web browser, type the IP address of your phone.

https://111.222.33.44/

Enter your password.

The password is the administrator’s password for your phone.

Click Login to log into the web server of your Konftel 800.

22

SETTINGS CONFIGURATION AND MANAGEMENT

Logging out from Konftel 800

Use this procedure to log out from the web server of your Konftel 800 from your
web browser.

You must be logged in to the web interface of your conference phone.

On your web browser, tap Logout.

You are forwarded to the Login page and see the prompt that you are not logged
in.

CONFIGURATION OF THE BASIC SETTINGS

You can configure the basic settings directly on Konftel 800. For that you need to
navigate through the menu and select the options you need. Using the web
interface make the settings configuration easier. This guide provides the
explanations of both options for you to choose the more convenient one.

The following basic settings of Konftel 800 can be configured by any user:

• Phone name

• Language

• Ring level

To configure other basic and advanced settings you must log in as the
administrator. For more information about the basic settings, see Basic settings on
page 24.

Configuring the basic settings on the phone

Use this procedure to configure the basic settings on the phone.

On the phone screen, tap Settings > Phone.

Optional: For time settings, tap Settings > Time.

Choose the parameter that you want to configure and proceed to the options
available.

You must log in as the administrator to change the password, choose the daisy
chain mode or reset the phone to factory settings.

After the choices are made, return to the home screen.

Depending on what parameters you change, the phone restarts the application
or reboots.

23

SETTINGS CONFIGURATION AND MANAGEMENT

Configuring the settings by using the web interface

Use this procedure to configure the settings through the web interface of your
Konftel 800. Note that only administrator can configure all the settings.

Log in to the web interface of Konftel 800.

Click Basic.

Choose the parameter that you want to configure and proceed to the options
available.

Click the Save button.

Basic settings

The following are the basic settings of Konftel 800 available through the web
interface in the Basic tab or on the phone in Settings > Phone and Settings >

Time.

Name Description

Phone

Phone name To specify the name of the phone, which is visible on the

home screen when the phone is in a stand-by or on hook
mode.

Language To select the appropriate language. The options are:

• English

• Swedish

• Danish

• Norwegian

• Finnish

• Italian

• German

• French

• Spanish

• Portuguese

• Dutch

Table continued…

24

SETTINGS CONFIGURATION AND MANAGEMENT

Name Description

Ringtone level To choose from six volume levels and a silent mode. If you

select the silent mode, only the green LEDs on the phone
flash when a call is received.

Reboot device To reboot the phone in case of a need.

You can find the Reboot device button only in the web
interface. You can also activate the Reboot device
function on the phone when you change some of the
phone settings in the phone user interface.

Webapp debug To enable or disable the debugging function for the web

application. It activates the web application logging available
in the System logs tab.

You can use this function only through the web
interface.

Daisy chain mode To choose a mode, in which your Konftel 800 operates in

case of a daisy chain arrangement. The following options
are available:

• Master

• Slave

You can configure this parameter in case of logging in
with the administrator’s password.

Security To change the administrator’s password.

You can configure this parameter in case of logging in
with the administrator’s password.

For security reasons, you can change the
administrator’s password only on the phone.

25

Table continued…

SETTINGS CONFIGURATION AND MANAGEMENT

Name Description

Factory reset To reset the phone to its factory settings. By resetting the

phone to its factory setting, you remove all the
configurations set, exported and installed in course of the
phone’s use.

You can do the factory reset only if you log in with the
administrator’s password and only on the phone.

Time and region

NTP enable To enable or disable the Network Time Protocol (NTP).

You can configure this parameter in case of logging in
with the administrator’s password.

NTP server To specify the NTP server when NTP is enabled. By default

the phone uses the following NTP server:

0.pool.ntp.org.

You can configure this parameter in case of logging in
with the administrator’s password.

Date To set the current date. The date is set in the mm/dd/yyyy

format. You can specify it by doing the following:

• Manually enter the date in the field.

• Use the up and down arrows to move through a set of
fixed values for the date, month, and year.

• Select a date from the drop-down calendar.

You can also click the
available and enter the date you want.

icon to delete the value that is

Table continued…

26

SETTINGS CONFIGURATION AND MANAGEMENT

Name Description

Time To set the current time. The time is set in the hh:mm:ss

format. You can see the time on the Home screen of the
phone.

The interface provides the time using the 12–hour clock
approach, that is you see an AM or PM abbreviation to
specify the time.

You can specify the time by doing the following:

• Manually enter the time value in the field.

• Use the up and down arrows to move through a set of
fixed values for the hours, minutes, and seconds.

Geo timezone
(auto DST)

Timezone To select a timezone from a drop-down list. The available

After you click Save in the web interface, the phone saves the changes and
restarts the application or reboots, depending on what parameters you changed.
To save changes on the phone, you must return to the Home screen, and the
phone restarts the application or reboots to apply them.

To enable or disable the Daylight saving time (DST) mode
based on the selected geographical timezone.

timezone is based on Geo timezone being enabled or
disabled. With Geo timezone disabled, the phone sets the
time as a difference with the Coordinated Universal Time
(UTC). With Geo timezone enabled, the phone specifies the
timezone based on the country and the city observing the
DST.

27

CONNECTIVITY

CONNECTION TO OTHER DEVICES

Konftel 800 is based on a multi-connectivity platform and can be connected to a
personal computer, a deskphone, and mobile devices.

You can use Konftel Unite with Konftel 800 via Bluetooth LE. The NFC tag
provides for easy pairing and quick reconnect.

USB 2.0 Device connection is applied as an alternative to Ethernet.

You can connect up to 2 expansion microphones to your Konftel 800 by using the
available audio expansion ports. You can also connect up to three conference
phones in a daisy chain to expand the phone’s coverage.

USB CABLE CONNECTION

Konftel 800 supports cable connection to a personal computer, a deskphone, and
other devices. The phone has the following connection ports:

• USB Type A

• Micro-USB Type B

When connected through the micro-USB port, Konftel 800 serves as a full duplex,
echo cancellation and noise reduction device.

Connection to a personal computer or a deskphone

You can connect your Konftel 800 to a personal computer or a deskphone by
using a USB cable.

The connected device normally uses the phone as a speaker and a conference
unit. When the computer starts communication software or audio recording
software, the microphone on the phone is also activated. At the same time, the
green LEDs on the phone light up.

Connecting to a personal computer or a deskphone

Use this procedure to connect your Konftel 800 to a personal computer or a
deskphone with a cable. When connected, the phone becomes an echo-cancelling
device. This connection ensures better sound quality that can be manually
adjusted in the appropriate applications on the PC.

28

CONNECTIVITY

Prepare USB micro Type B receptacle for connection purposes.

Use the USB cable to connect the phone and the computer.

The Konftel 800 screen shows that the USB mode is enabled.

Optional: Access the computer settings and select the phone as the audio
device. The computer’s operating system automatically selects the phone as a
speaker and microphone.

Optional: Restart the software to switch to the new audio device if the computer
has active software that is using the computer’s built-in speakers.

Managing VoIP calls through a PC

Use this procedure to manage VoIP calls through a personal computer or a laptop.
The phone functions as a speaker and microphone for the PC.

• Turn on the PC.

• Connect Konftel 800 with the USB receptacle to the PC.

• Select Konftel 800 as the audio device in the computer’s settings.

• Run the VoIP software.

In the VoIP software, select the contact to call.

Dial the number and talk to your contact. Note that during an active USB call,
incoming VoIP calls are rejected with a busy signal.

End the call in the computer’s VoIP software.

The phone functions as a speaker for the computer.

BRIDGE CONNECTION

Konftel 800 supports bridging all connected devices within the external dial-in
conference calls. You can connect Konftel 800 to SIP server using Ethernet and
also connect Konftel 800 to a laptop, a deskphone or a PC using USB or
Bluetooth. Konftel 800 can bridge all these connections together into a combined
call.

When bridging your computer and the phone, you must activate both sources of
sound. Konftel 800 can handle full duplex, echo cancellation, and noise reduction
for all bridged sound sources simultaneously.

The sound from the bridged computer and mobile device can have different levels.
To hear all participants of the conference call clearly, adjust each sound source
individually.

29

PHONE MANAGEMENT APPLICATION

KONFTEL UNITE

You can manage your Konftel 800 from a mobile phone or a tablet if you have
Konftel Unite installed on the device. You can download and install Konftel Unite
free from App Store and Google Play like any other application. You can use the
NFC tag to easily start downloading the application. For that, you must bring the
mobile device with the NFC enabled to the NFC tag on the conference phone, and
the web browser on the mobile device opens the web page with the application in
App Store or Google Play.

With Konftel Unite, you can call contacts from your local address book, create
conference groups, and control a call (you can answer and hang up the call, mute
the microphone, dial a number, adjust the volume level, and etc.).

The mobile device with Konftel Unite is connected to the phone over the built-in
Bluetooth LE. Konftel 800 is always discoverable for this connection.

You can configure Konftel Unite parameters on the phone and from the mobile
device with the application installed.

Pairing and connecting devices

Use this procedure to pair your Konftel 800 with Konftel Unite on your mobile
device the first time when you use them together. After that, they connect with one
touch when you run the application near the conference phone.

The connection range is up to 20 meters. The connection breaks if this range is
exceeded. You see a request to reconnect when Konftel Unite is within the range
of Konftel 800. Reconnection requires only one touch.

You can pair up to 100 mobile phones or tablets with your Konftel 800. But only
one user connection is active at a time.

Install Konftel Unite on your mobile device.

On your mobile device, open Konftel Unite.

The mobile phone displays the closest Konftel 800.

To select the phone you want to connect, perform one of the following actions:

• If your mobile device displays Konftel 800 you want to connect, tap

Connect on the mobile device screen.

30

PHONE MANAGEMENT APPLICATION

• If your mobile device does not display Konftel 800 you want to connect, tap

Skip and then tap the connection symbol in the upper left corner of your

mobile device screen.

The mobile device displays the list of available conference phones.

The mobile phone displays a pairing code on the screen.

Enter the code with the keypad on the conference phone.

Press OK on the conference phone to start pairing.

When the devices are paired, both Konftel Unite and Konftel 800 display a
connection symbol.

The conference phone and Konftel Unite remain paired while they are close to
one another.

Disconnecting devices

Use this procedure to disconnect your Konftel 800 from the mobile device with
Konftel Unite installed.

Ensure that Konftel 800 is connected to a mobile device with Konftel Unite
installed.

• To disconnect from the mobile device, do the following:

a) In Konftel Unite, tap the connection symbol in the upper left corner of the

screen.

b) Optional: Under Change device, select another conference phone to

connect to. Note that you can do it if there are other conference phones
available nearby.

The application starts connecting to the selected conference phone.

c) Tap the Disconnect button near the highlighted connected device name.

The connection symbol in the upper left corner of the screen becomes
inactive.

• To disconnect from the conference phone, do the following:

a) On Konftel 800, tap Settings > Unite.
b) Tap Disconnect device.

The phone shows the Konftel Unite icon and informs that the application is
disconnected.

31

PHONE MANAGEMENT APPLICATION

Deleting pairing

Use this procedure to delete the pairing between the conference phone and the
mobile device. You can delete the paring only from the conference phone.

Pair Konftel 800 with a mobile device with Konftel Unite.

To delete the pairing from the conference phone, on the Home screen, do one
of the following:

• Tap Unite.

• Tap Settings > Unite.

Tap Remove bonding information.

This function both disconnects the current connection and deletes the pairing.
You must start a new pairing process the next time you want to connect to the
phone.

Checking the calendar and today’s agenda

Use this procedure to check your calendar on your mobile device with Konftel
Unite installed. Then you can arrange calls with the paired Konftel 800 and Konftel
Unite.

You must allow your mobile device with Konftel Unite to connect to your calendar
and agenda.

On your mobile device, open Konftel Unite.

Tap the Calendar icon.

The mobile phone shows all calendar events on the screen. Some of these
events are meeting invitations with the meeting information included. In the

Overview tab, you see the time, duration and title of the meeting. In the
Participants tab, the application show the list of persons invited to the meeting.

Select a conference call from the list.

The mobile phone displays an overview and a list of other participants of the
conference call. Konftel Unite finds the phone numbers, PIN codes, and
meeting links in the calendar.

Participating in a conference call from the calendar

Use this procedure to participate in a conference call from the calendar accessible
with Konftel Unite.

Your calendar must contain an invitation to a conference call. The contact
information in the conference invitation must comply with the E164 international

32

PHONE MANAGEMENT APPLICATION

phone number standard. This guarantees that Konftel Unite interprets the
information correctly.

After you receive a notification about the upcoming conference call on your
mobile device, open Konftel Unite.

The application finds the closest Konftel 800.

In the conference room, pair Konftel Unite and Konftel 800.

Connect to the meeting from the mobile device by tapping the conference in
the calendar.

Konftel Unite dials the phone number and enters the PIN code from the
conference call invitation.

Starting an unscheduled call

Use this procedure to start a call that is not scheduled in the calendar. You will
have complete control over Konftel 800 during the call from your mobile device
with Konftel Unite installed.

Ensure that Konftel 800 is paired with Konftel Unite.

Choose a number to call by doing one of the following:

• Select a number from your Contacts.

• Select a number from your Favorites list.

• Select a number from the Recent calls list.

• Dial a number by using the keypad.

The phone dials the number, and the call starts. The screen displays the name
of the person with whom you are speaking if this number is registered in the
phone book.

Optional: Do one or more of the following:

a) Adjust the volume on the screen of you mobile device by moving the

Volume up slider.

b) Add additional participants by tapping the Add participant icon.
c) Split the conference call to separate calls by tapping Conference.
d) Mute the microphone by tapping Mute. To unmute, tap Mute again.
e) Enter Dual Tone Multi Frequency (DTMF) digits by tapping Keypad.
f) Put the call for any participant on hold by tapping Arrow > Hold.
g) Talk to any participant in private by tapping Arrow > Private.
h) Disconnect any participant from the call by tapping Arrow > Hang up.

Tap Hang up to end the call.

33

PHONE MANAGEMENT APPLICATION

Managing contacts

Use this procedure to manage contacts with Konftel Unite.

On your mobile device, open Konftel Unite.

Tap the Contacts icon.

To add a contact to your favorite contacts list, tap the Contacts tab and press
the star symbol near the selected contact.

To open a list of you favorite contacts, tap Favorites.

To create a new conference group in the phone book, tap Groups > Plus on the
screen.

Configuring the Konftel Unite settings

Use this procedure to configure the Konftel Unite settings from the application
installed on a mobile device.

Run Konftel Unite on your mobile device.

Optional: Connect to Konftel 800.

The phone displays a connection symbol on the screen.

Tap Settings and proceed with configuration.

Konftel Unite settings

You can set the following parameters for Konftel 800 from the Konftel Unite
interface:

Name Description

Connection To enable or disable the connection to Konftel 800. The

options are:

• On: The default option.

• Off: To use Konftel Unite without connection to any
Konftel 800. You can use the conferencing application
from your mobile device within your mobile phone
subscription.

Table continued…

34

PHONE MANAGEMENT APPLICATION

Name Description

Moderator code To join the scheduled conference calls as a moderator. You

must enter respective codes in the following fields:

• Use moderator code: To host conference calls over a
bridge service. For every call you join, Konftel Unite
uses your moderator code instead of your guest code.

• Instead of guest code: To specify the guest code instead
of which Konftel Unite uses your moderator code.

Dial prefix To enter the prefix digits in the Use prefix field.

My bridge To enter the phone number and optional PIN code of the

most frequently used conference service. You can use the

My Bridge button to join the conference call.

The My bridge button appears in the calendar view.

Meeting
notification

To set a reminder about a call. The options are:

• 5 minutes before

• 10 minutes before

• 15 minutes before

• Never

Calendars to show To select the calendars in the mobile phone from which you

want Konftel Unite to take the information.

Tell a colleague To share information about Konftel Unite with a person that

you want. You can do it by using an email application.

After you confirm that Konftel Unite can get access to your
email application, you see a message created. Along with
the description of the application, it contains links to Konftel
Unite in App Store and Google play so that the person can
easily start the download.

Read more about
Unite

To get additional information about Konftel Unite. The
application forwards you to the web site with the
corresponding information.

Table continued…

35

PHONE MANAGEMENT APPLICATION

Name Description

Feedback and
support

Diagnostics To select a log of the events for Konftel Unite.

Show tutorial To read information about Konftel Unite features.

About Konftel

Unite

To share your experience of using the application and
request for support. The options are:

• A messenger, for example, Viber, WhatsApp, Telegram,
and etc.

• An email application

• Connection by Bluetooth

You can send the created log by tapping Send through an
email application. The log can be used in troubleshooting.

You can also delete the logs from the application by tapping

Clear.

To check the version of the application installed on your
mobile device

36

FEATURES AND ACCESSORIES

EXPANSION OF THE PHONE COVERAGE

You can use your Konftel 800 on larger conference tables or when the number of
a meeting participants is greater than 10. In this case you can ensure high-level
quality of audio signal by expanding the phone coverage in the room without a PA
system. You can do it by connecting Smart Mic expansion microphones to the
phone or by cascading several Konftel 800 devices in a daisy chain.

Expansion of the phone coverage helps to improve the audio quality in large
rooms. The conference phone and two Smart Mics increase the capture range
from 30 square meters to up to 70 square meters. Three phones in a daisy chain
increase the range from 30 square meters to up to 90 square meters.

Expansion coverage arrangement

You can organize a daisy chain with your conference phone and another Konftel
800 or connect Smart Mic expansion microphones. The maximum number of
devices connected in a daisy chain is 3. One Konftel 800 phone acts as a central
device (a “master”) and one or two other units act as expansion devices (“slaves”).

The typical arrangements when the phone’s coverage is expanded are the
following:

• Master phone — Slave phone

• Slave phone — Master phone — Slave phone

• Master phone — Expansion microphone

• Expansion microphone — Master phone — Expansion microphone

When Konftel 800 acts as a master, it performs all its configured functions.

When Konftel 800 is in a subordinate position (a “slave”), it performs the following
functions:

• Play audio received from the master device. The master phone defines the
audio characteristics.

• Send its microphone audio to the master device.

• Receive and indicate mute state changes made on the master device.

• Send information to the master device, when you tap Mute.

• Send information to the master device when you adjust the volume on it.

It is not possible to make calls between the master and the slave devices.

37

FEATURES AND ACCESSORIES

In a daisy chain each phone is powered by its own PoE injector. The phone
powers the Smart Mics when these are connected. The power available from each
port is around 5W.

Arranging a daisy chain

Use this procedure to arrange a daisy chain of one master Konftel 800 phone and
one or two slave conference phones or expansion microphones.

If you arrange the daisy chain made of several conference phones, prepare the
connection cables. The cables in the Daisy Chain kit are 5 and 10 meters. You can
purchase the Daisy Chain kit as an accessory.

The cable of the Smart Mic is 3 m long.

Connect the cable to the audio expansion port on the phone.

There are 2 audio expansion ports on Konftel 800.

Connect the other end of the cable to the audio expansion port of the other
phone.

In case of expansion microphones, the other end of the cable is fixed in the
device.

Defining the mode of the phone

Use this procedure to define the mode of your Konftel 800 in a daisy chain.

Log in as the administrator.

• To define the mode of your conference phone on the phone, do the following:

a) On the phone screen, tap Settings > Phone > Daisy chain.
b) Select the required mode.

The following options are available:

• Master

• Slave

The phone restarts the application.

• To define the mode of your Konftel 800 through the web interface, do the
following:

a) On the web interface, click Basic.
b) In Daisy chain mode, select the required mode from the drop-down list.

The following options are available:

38

FEATURES AND ACCESSORIES

• Master. This is the default mode.

• Slave

c) Click Save.

After the return to the Home screen, the phone restarts the application.

The slave unit shows the following message on the screen: “Daisy chain
slave”. This message remains for the period when the phone is in the slave
mode within the daisy chain arrangement.

39

MAINTENANCE

DEVICE STATUS

You can find the information about Konftel 800 status, including its current
settings, through the web interface. This information can be useful for
troubleshooting.

The following table describes the type of the information available in each of the
status tab sections.

Section name Description

General To show the status information of Konftel 800, including

the following:

• Phone name

• Product name

• Build version

• Hardware (HW) revision

• Serial number

• Smart Mic 1 firmware version

• Smart Mic 2 firmware version

Network To show the information about the network settings of

the phone. You can see the following information:

• IP address

• MAC address

• Bluetooth MAC address

• Hostname

• Network mask

• Domain

• Gateway

• Primary DNS

• Secondary DNS

SIP To show the information about the SIP settings of the

phone. You can see the following information:

40

MAINTENANCE

Section name Description

• Primary account status

• Secondary account status

• Fallback account status

Time and region To show the information about the time and region

settings of the phone. You can see the following
information:

• Time

• Date

• Timezone

You can not change settings in the Status tab.

Viewing the phone status

Use this procedure to view the status and settings of Konftel 800 through the web
interface.

Log in to the web interface with the administrator’s password.

Select the Status tab.

LICENSES

Some parts of the phone software are subject to open source license agreements.
You can get the information about the use and redistribution conditions for the
following:

• BSD. This is the Berkeley Software Distribution system for distribution of the
source code to the operating system.

• GPL v2.0. This is the General Public License, version 2.0, which
guarantees the end users the freedom to run, study, share and modify the
software.

• LGPL v2.1. This is the Lesser General Public License, version 2.1, which is
applicable to specially designated software packages of the Free Software
Foundation and some other authors.

• GFDL v1.2. This is the GNU Free Documentation License, version 1.2,
providing the freedom to copy and redistribute specific documentation.

• GFDL v1.3. This is the GNU Free Documentation License, version 1.3.

41

MAINTENANCE

• ISC. This is the Internet Systems Consortium permissive free software license.

• MIT. This is the Massachusetts Institute of Technology permissive free
software license.

• OpenSSL. This is the license to use OpenSSL being a software library for
applications that secure network communications and help to identify the party
at the other end.

• PHP v3.0. This is the license under which the PHP scripting language is
released.

• bzip2. This is the license to a free and open-source file compression software
that compresses single files.

• socat. This is the license to a relay for bidirectional data transfer between two
independent data channels.

• Libpng. This is the license which defines the terms under which the libpng
software library can be distributed.

• Qt-Company-Commercial. This is the license for development of proprietary
software when the source code is not to be shared with third parties or there
are other inconsistencies with the terms of the LGPL license.

• TI-TSPA. This is the Texas Instruments Incorporated license to publicly
available technology and software.

• Zlib. This is the license which defines the terms under which the zlib software
library can be distributed.

You can get the license information only through the web interface.

Viewing licenses

Use this procedure to view the status and settings of Konftel 800 through the web
interface.

Log in to the web interface.

Select the Licenses tab.

Select the license that you want to view from the list of licenses available.

42

Index

A

application to manage the phone 30

B

basic settings

changing password 24
daisy chain mode 24
language 24
phone name 24
reboot device 24
ringtone level 24
webapp debug 24

basic settings configuration

on the phone 23
bridge connection 29
buttons 7

C

call on hold 13
conference call

adding a participant 19

placing on hold 19

putting a participant on hold 19

setting up 18

splitting 20

talking privately 20
conference calls 18
conference phone 5
configuration

basic settings 23
connecting

to a deskphone 28

to a personal computer 28
connection

deskphone 28

laptop 28

other devices 28

personal computer 28
connection layout 8

D

daisy chain

arranging 38

daisy chain (continued)

cascading 37
defining mode 38
expansion microphones 37
master phone 37
slave phone 37

dimensions 7, 9

E

expansion microphones 37

I

icons 7, 9
incoming call 13
intended audience 4

L

LED status 13
licenses

viewing 42

logging in 22

M

muted call 13

O

open source license agreements 41
overview 5

P

password

changing 22
setting 21

phone management application

calendar and today’s agenda

32

conference call from the
calendar 32
configuring settings from the
mobile device 34
deleting pairing 32
disconnecting devices 31
managing contacts 34
pairing and connecting devices

30

43

INDEX

phone management application (continued)

settings 34

starting an unscheduled call 33
physical layout 7
purpose 4

R

regular phone call

answering 16

answering while on another

call 17

making 16

muting a microphone 17

placing on hold 17

redialing 17

unmuting a microphone 17
regular phone calls 16

S

safety guidelines 5
safety instructions 5
settings configuration through the
web interface 24
Smart Mic 37
specifications 14
status

viewing 41

T

time and region settings 24

U

USB cable connection 28

V

viewing

firmware version 21

IP address 21

MAC address 21
VoIP calls 29

W

web interface

logging out 23

44

45

KONFTEL.COM

Konftel is a leading company within collaboration endpoint solutions. Since 1988, our

mission has been to help people in businesses around the world to have meetings

regardless of distance. Based on our success, we know that remote collaboration is a

smooth way to save time, money and at the same time contribute to a more sustainable

world. Crystal clear audio and a sharp video image are essential for ecient meetings,

this is why we only focus on cutting-edge technology in our Collaboration Solutions.

Our audio technology OmniSound® is built into all Konftel Conference phones and

devices. The products are sold globally under the Konftel brand and our headquarter is

based in Sweden. Read more about the company and our products at konftel.com.

Konftel AB, Box 268, SE-901 06 Umeå, Sweden

Tel: [phone] E-mail: [e-mail]