Konftel 300IP User Manual
Conference phones for every situation
The Konftel 300IP User Guide
ENGLISH
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TABLE OF CONTENTS
Our patented audio technology, OmniSound®, is embedded into all Konftel phones to
ensure crystal-clear voice transmission. We’re now taking OmniSound® to the next level.
OmniSound® 2.0 provides the Konftel 300 with the capability to deliver an even more
impressive audio quality. Just like OmniSound full duplex,® OmniSound 2.0 uses®
an omni-directional microphone and three speakers for optimal audio performance.
OmniSound® 2.0 is enhanced with innovative features – noise suppression minimises
distracting background noise, wideband voice transmission gives 7 kHz during VoIP calls
and an equaliser allows you to adjust sound levels during your meeting.
Konftel AB hereby declares that this conference unit complies with all essential requirements and other relevant provisions of Directive 1999/5/EC.
Warning!
do not expose the Konftel 300IP to rain or moisture.
Warning!
Do not open the case on the Konftel 300IP.
Description 2
General .................................................. 2
Maintenance .......................................... 2
Connections ........................................... 2
Keypad .................................................. 4
Display screen ........................................ 5
Navigation and selection in menus ........... 6
Answering and making calls 8
Answering calls....................................... 8
Answering calls on hold ........................... 8
Making calls ........................................... 8
Redialling............................................... 8
Calling from the phonebook ..................... 9
During a call 10
Adjusting the speaker volume ..................10
Placing calls on temporary hold ...............10
Ending calls ..........................................10
Secure connection .................................10
Making multi-party calls 11
Adding another party to a call .................11
Making conference group calls ................11
Managing phone lines 12
Selecting account when dialling .............12
Switching between lines during multi-
party calls .............................................13
Cutting a line ........................................14
Transferring calls ...................................14
Proles 15
Using a user prole ................................15
Changing the prole name and password .16
Phonebook 17
Searching for contacts ...........................17
Adding contacts ....................................17
Editing contacts ....................................17
Deleting contacts ...................................18
Deleting all conference groups ................18
Displaying phonebook status ...................18
Conference guide ...................................19
Making conference group calls ................19
Displaying conference group participants 20
Adding a conference group .................... 20
Editing a conference group .................... 20
Deleting a conference group ...................21
Deleting all conference groups ................21
Displaying conference guide status ..........21
Recording 22
Starting a recording .............................. 22
Mute function ....................................... 22
Hold .................................................... 22
Ending a recording ................................ 22
Listening to a recording ......................... 23
Editing the name of a recording.............. 23
Deleting a recording ...............................24
Deleting all recordings ............................24
Adjusting the recording indicator .............24
Displaying recording feature status ..........24
Settings 25
Basic settings....................................... 25
Advanced settings ................................ 27
Settings during a call ............................ 28
System ................................................ 29
Checking status .................................... 30
Using the web interface 32
Checking network addresses .................. 32
Logging in to the Konftel 300IP ............. 33
Managing the phonebook ....................... 34
Managing the conference guide ...............37
Checking the call list ............................. 39
Basic settings....................................... 40
Restarting the Konftel 300IP ................. 42
Checking status .................................... 43
IP, SIP, URI and IP telephony 44
FAQ and Troubleshooting 46
Optional accessories 47
Technical specications 48
Service and guarantee 50
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DESCRIPTION
DESCRIPTION
GENERAL
The Konftel 300IP is a conference phone for IP telephony offering a host of innovative
features:
• OmniSound® 2.0 audio technology
• IP telephony for exible and affordable telephony
• Option of using two accounts simultaneously
• Conference feature for automatic multi-party dialling.
• Management of lines during a call (dialling new parties, creating a multi-party call,
splitting a multi-party call)
• Recorder capability
• Web interface for simple management of contacts, conference groups and settings
• Extra microphone connection for wider reception (option)
• Connection for wireless headset or PA system (option)
• Future-proof, can be upgraded with smart functions.
• Two-year guarantee.
The Konftel 300IP is a future-proof product that is constantly evolving with smart new
features.
MAINTENANCE
Clean the equipment with a soft, dry cloth. Never use liquids.
CONNECTIONS
Please refer to the “Konftel 300IP Installation Guide” for instructions on how to connect and register your conference phone.
Display screenSpeaker Microphone Keypad LEDs
SD memory
card port
LEDs
Flashing blue Incoming call
Steady blue light Call in progress
Flashing red Hold, microphone and
speaker turned off
Steady red light Mute, microphone turned
off
Network cable port
Expansion microphone port
AUX port
Security lock port
Power supply port
Expansion microphone port
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DESCRIPTIONDESCRIPTION
KEYPAD
UP ARROW
navigation in menus,
display of call list
recording
Mute
HOLD
C
Alphanumerical buttons, phonebook
no/end/back,
Increase volume
Decrease volume
Writing text
Each button contains letters and characters - more than those shown on the button (see
illustration below). Press the same button repeatedly to change to another character. If
there are two letters under the same button that you want to enter one after the other,
you need to pause slightly before entering the second letter.
Press C to delete the last character you entered.
(blank) . - 1
MENU,
settings menu
A B C Å Ä Á À 2
DOWN ARROW
navigation in menus,
display of call list
OK
yes/conrm choice
Answer/connect
new line
Hang up/end line
CONFERENCE
automatic dialling
of conference
groups
LINE
Line selection
D E F É È 3
DISPLAY SCREEN
On Hook
Press to display this screen.
Date
Time
Display text (can be changed)
Registered
Not registered
Account name (can be changed)
Off Hook
Press to display this screen.
Call duration
Time
Information text (see below)
Phone lines (L1–L4)
Line status (see below)
Secure connection (see page 10)
Line status:
Line free (Before account name – telephone not registered)
Line connected (Before account name – telephone registered)
Line on hold (“HOLD” displayed on the screen – all calls on hold)
Line (called party) busy
Own line put on hold by other party
Recording call
Secure connection
G H I 4
P Q R S 7
J K L 5
T U V Ü Ú 8
0
M N O Ö Ø Ñ 6
W X Y Z 9
Information text displays one of the following:
• Number or name of each phone line
(The name will be displayed if a number is in the phone book)
• Explanation of what you should do (For example ENTER NUMBER)
• Status (For example HOLD when you place all calls on hold)
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DESCRIPTIONDESCRIPTION
CONF GUIDE
BASIC
SETTINGS
SETTINGS SYSTEM STATUSRECORDING
DEFAULT
PROFILE 1
PROFILE 2
PROFILE 3
PROFILE 4
PROFILES
PHONE BOOK
SEARCH
CONTACT
ADD
CONTACT
EDIT
CONTACT
ERASE
CONTACT
ERASE
ALL
STATUS
SEARCH
GROUP
ADD
GROUP
EDIT
GROUP
ERASE
GROUP
ERASE
ALL
STATUS
PLAYBACK
FILE
RENAME
FILE
ERASE
FILE
ERASE
ALL
SETTINGS
STATUS
BASIC
ADVANCED
RESTART
REBOOT
FACTORY
RESET
ACCOUNTS
NETWORK
NAT
TRAVERSAL
MEDIA
TIME
DEVICE
ACCOUNTS
LANGUAGE
KEY TONE
RING LEVEL
EQUALIZER
AUX PORT
PA
TIME
FORMAT
SCREEN
TEXT
DEFAULT
Line menu
Press LINE to switch to and from this menu.
Line/number/name
New line (two lines if two accounts are registered)
Option for creating or splitting conference calls
Menu
Press MENU to switch to and from a menu.
Current menu
Submenu
Marked option – open by pressing OK button
Scrolling list
(indication of where the marked option is in the list or menu)
List of setting options:
Existing settings
Marked option – select by pressing OK button
List of names:
Marked name – select by pressing OK button
Writing style in instructions
In the instructions, MENU > SETTINGS (5) means you should:
Press MENU.
Mark the SETTINGS option using the arrow buttons and conrm by pressing OK to
open the menu (or press button number 5).
Correspondingly, Phone book > Conference Guide in the web interface means you
should select Menu Phone book and the Conference Guide tab.
Menu tree
NAVIGATION AND SELECTION IN MENUS
Press MENU.
Select the option you want from the menu using the arrow buttons.
Conrm by pressing OK to select the marked option.
Cancel the setting or go back one level in the menu by pressing C.
Quit the menu by pressing MENU again.
Note that after you have made changes to a setting, you must press OK to activate
the setting.
It is possible to open a menu option directly by pressing the number button that
corresponds to the position of the option in the menu (e.g. 2 to open PHONE BOOK
and then 3 to select EDIT CONTACT).
The simplest way to make settings and edit contacts is using a PC and the Konftel
300IP web interface (see page 32).
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ANSWERING AND MAKING CALLS
ANSWERING AND MAKING CALLS
ANSWERING CALLS
A ring tone is heard and the blue LEDs start ashing.
Press to answer.
The LEDs show a steady blue light.
ANSWERING CALLS ON HOLD
If a call is made to the conference phone during another call, you will hear a double
tone, INCOMING CALL will be displayed on the screen and the blue LEDs start ashing.
Press to answer.
The original call will automatically be put on hold.
Press the (Conference) button to connect the calls.
Press to end the new call and HOLD to reconnect the original call.
Use the line mode LINE (See page 13) to switch between the calls.
MAKING CALLS
See “MANAGING PHONE LINES” on page 12 about selecting an account before dialling.
Dial the number.
Press .
The number is called and the LEDs show a steady blue light. The duration of the call is shown
on the display screen.
Or:
Press .
Dial the number and press OK to conrm.
The number is called and the LEDs show a steady blue light. The duration of the call is shown
on the display screen.
CALLING FROM THE PHONEBOOK
Please turn to page 17 for instructions on adding and updating contacts in the phonebook.
Press and hold down a number button for two seconds.
The phonebook appears on the display screen. The pre-programmed names appear in alphabetical order, starting with the number button’s rst letter.
Use the arrow buttons to mark the name in the phonebook.
Press .
The number you have selected is dialled.
REDIALLING
Press an arrow button.
The last number that you dialled appears on the display screen.
Use the arrow buttons to scroll through the call list.
Press .
The number you have selected is dialled.
You can delete the call list by scrolling to the end of the list and pressing OK when
the question “CLEAR LIST?” appears.
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DURING A CALL
MAKING MULTI-PARTY CALLS
ADJUSTING THE SPEAKER VOLUME
Adjust the speaker volume using the buttons and .
PLACING CALLS ON TEMPORARY HOLD
Mute
Press (Mute) to turn off the microphone.
The LEDs change from blue to red. The other party cannot hear what you are saying.
Press (Mute) to reconnect the call.
Hold
Press HOLD to put the call on hold.
The LEDs change from blue to ashing red. Both the microphone and the speaker are turned off
and the call is on hold.
Press HOLD to reconnect the call.
ENDING CALLS
End the call by pressing .
SECURE CONNECTION
The Konftel 300IP supports secure data connections between devices (authentication
and encryption). This feature must be activated by the administrator.
You know the feature is activated if you see a closed padlock in the lower right-hand
corner of the display screen when the Konftel 300IP has a secure connection to the
other phone. If the phone or PBX you are calling does not support secure connections,
you will see an open padlock on the screen. See the illustration on page 5.
Turn to “MANAGING PHONE LINES” on the next page for instructions on putting an
individual on hold during a multi-party call and other more advanced features.
ADDING ANOTHER PARTY TO A CALL
If there are free lines, new parties can be added, regardless of whether you have used
the (Conference) button or if you are making a normal call.
Press during the call to get a new dialling tone.
Calls in progress are put on hold.
Dial the new number.
You can also press an arrow button to use the call list or use the menu to access
the phonebook.
Press the (Conference ) button to merge all lines into a multi-party call.
MAKING CONFERENCE GROUP CALLS
See “CONFERENCE GUIDE” on page 19 to create and edit conference groups.
Press the (Conference) button.
Select the conference group you want to call and press OK to conrm.
The Konftel 300IP dials all the contacts in the group.
The box in front of a person’s name lls as soon as that person answers.
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MANAGING PHONE LINES
MANAGING PHONE LINES
SELECTING ACCOUNT WHEN DIALLING
If you have more than one account registered in your Konftel 300IP, you can use the
line mode to select the account that you want to use for the new call.
Making a new call
Press LINE.
The line menu with the name of your accounts is displayed.
Select the account you wish to use for the new call and press OK or .
Dial the number and press OK to conrm.
Adding a party
In the same way, a party can be added and an account selected for that party during a
call.
Press LINE.
The line menu with the name of your accounts (NEW:Xxx) and lines that are already busy will be
displaye d.
SWITCHING BETWEEN LINES DURING MULTI-PARTY CALLS
Talking privately with one individual
Press HOLD.
All lines are put on hold.
Alternatively, you can press HOLD after opening the line menu or you can select
SPLIT CONFERENCE from the line menu to put the lines on hold.
Press LINE.
The line menu is displayed.
Mark a party in the line menu and press OK or HOLD.
The party is reconnected to the call.
Switching to another caller
This assumes that you are talking with just one individual as described above.
Mark another party in the line menu and press HOLD.
The rst party is put on hold and the other is connected to the call.
Select the account you wish to use for the new call and press OK or .
Other calls are put on hold.
Dial the new number.
Press the (Conference ) button to merge all lines into a multi-party call.
Talking to several parties
This assumes that you are talking with just one individual as described above.
Mark another party in the line menu and press OK.
Both the rst and the second party are connected to the call.
Talking to all parties
Press (Conference).
All parties are connected to the call.
An alternative way to connect all lines to the call is to select MAKE CONFERENCE
in the line menu.
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MANAGING PHONE LINES
PROFILES
CUTTING A LINE
Individual lines can be cut out of a multi-party call.
Press LINE.
The line menu is displayed.
Mark the line you want to cut and press .
TRANSFERRING CALLS
If you wish to transfer a call to another telephone.
Select MENU > TRANSFER.
Dial the number and press OK to conrm.
The call is transferred to the other telephone.
NB. Some PBXs do not support this option.
The Konftel 300IP gives you the option of using a password to protect contact information in the phonebook and conference guide. All contacts entered by default can be
accessed by all users and cannot be password protected. All contacts entered by Admin
are also displayed in default mode.
To enter personal contacts, conference groups and settings that are inaccessible to
other users, select user prole and enter the PIN code for the prole. The four personal
user proles each hold up to 1000 contacts and 20 conference groups.
Settings that are unique for each prole are:
• Standard account (If two accounts are registered)
• Language
• Ringtone level
• Keypad tone
• Time format
• Equalizer
• Display text
Contacts and other settings are managed in the same way if you log in with a user
prole, except that the changes you make do not affect other users.
Note the user prole name and PIN code can only be changed via the web interface.
Admin is able to change all user prole names and PIN codes.
USING A USER PROFILE
Select MENU > PROFILES (1).
Mark the prole you want and press OK.
Enter the PIN code for the prole.
The default code is 0000.
Logging out of the prole
Select MENU > PROFILES (1).
Press OK with the LOGOUT option marked.
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