The battery capacity is not
enough.
Charge the battery or replace with a fully charged
battery.
The wheels may not be rotating
freely.
Remove the safety key from the socket and
remove battery, then turn the mower over on the
left side, and check the wheels for damage.
Replace with new wheels if necessary.
Excessive
vibration or
noise
The blade may be loose. Remove the safety key from the socket and
remove battery, then turn the mower over on the
right side, and check that the blade is tightly
attached. If not, tighten the blade.
The blade may be unbalanced,
bent, or damaged.
Remove the safety key from the socket and
remove battery, then turn the mower over on the
right side, remove the blade, and check its
condition. Replace with a new blade if necessary.
Mower runs, but
cutting
performance is
unsatisfactory,
or there is a loss
of power
The battery is not fully charged. Charge the battery 5 hours to get a full charge.
The blade may be dull. Remove safety key from the socket, and remove
battery, then turn the mower over on the right
side, and check the condition of the blade.
Sharpen or replace the blade, if necessary.
The blade may be bent, loose, or
damaged.
Remove the safety key from the socket and
remove battery, then turn the mower over on the
right side, and check the condition of the blade.
Sharpen or replace the blade, if necessary
The grass may be too high or too
thick for the cutting height.
Raise the cutting height or narrow your cutting
swath and try again.
The Mower is moving too fast. Slow walking pace down while mowing.
Battery loses its
power quickly
The battery is not fully charged. Charge the battery 5 hours to get a full charge.
You will need to charge the battery at least five
times to achieve maximum cutting time.
The grass may be too high or too
thick.
Raise the cutting height or narrow your cutting
swath.
The battery may be getting old. The battery will need to be replaced.
Collection bag is
collecting grass
poorly
The collection bag is full. Empty the collection bag, and clean it if
necessary.
The grass is too long, or the
Mower is cutting too low.
Raise the cutting height.
The Mower is moving too fast. Slow down.
The rear discharge may be
clogged.
Remove the safety key from the socket and
remove battery, then turn the mower over on the
left side, and clean away any debris from the rear
discharge plate and below the deck.
The mesh holes on the collection
bag are clogged.
Clean the collection bag.
The collection bag is wet. Allow the collection bag to dry thoroughly before
using it again.