FAQ
If you are unable to connect the Bluetooth Keyboard to the computer, or the keyboard is working
unconventionally, please try the following steps.
1. Before you install your Bluetooth keyboard, please be sure to have installed any bluetooth
dongles that may be required prior to operation with your computer.
2. Press and release the connect on the Bluetooth Keyboard. The blue LED light will change
into a flashing mode.
3. Make sure that the keyboard is within the effective range of 10 metres.
4. Make sure that there is no change in the Bluetooth setup. If anything has changed, please
repair the units.
5. If your computer/tablet is connected to multiple devices, please disconnect any Bluetooth
devices that are not required.
6. Please check the batteries. If they are short of power, please recharge or replace them.
7. Check the unit itself for any signs of damage.
Every time you turn on the keyboard after a reboot or the computer shuts down, there is no
response.
1. After the keyboard has been fully charged, turn on the computer and re-install the keyboard
to the computer from a fresh install.
FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device.
Pursuant to Part 15 of the FCC rules, these limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed or used in accordance with instructions, may
cause harmful interference to devices. Please correct the interference with one of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult with the Kogan customer support team or a radio/TV technician for assistance.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions.
1. This device may not cause harmful interference when used.
2. This device must accept any interference received, including interference that may cause
undesired operation.
FCC Caution: Any change or modifications not expressly approved by Kogan for compliance could
void the user's authority to operate this equipment.
IMPORTANT NOTE
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. End users must follow the specific operation instructions for satisfying RF exposure
compliance.