Troubleshooting
To avoid problems with the pasta maker, read all of the usage notes and refer to these
troubleshooting tips prior to calling the customer support team.
Appliance stops while mixing or extruding Hold the mixing container up against the back wall
of the unit base. There is an interlocking safety
switch which may have been triggered if the
container or lid were not fit properly.
If the unit stops while in the MIX mode, you can also
turn the unit off, open the lid and remove any pasta
dough stuck under it. Refit and close the lid properly
and switch the unit back on.
Appliance won't start Check that the unit is plugged in properly, both
buttons are switched on, the lid is latched securely
and that the container is firmly up against the back
wall.
Delayed starting The motor has a slight inbuilt delay system to get
the unit functioning prior to parts moving. This is
completely normal.
Cleaning problems You will find the parts easier to clean if you leave the
parts to dry in the air for one hour.
Slow extrusion or no pasta extruding at all Dough needs to be the correct consistency. Place
the pasta grid in warm water for several minutes
prior to making pasta.
Can't remove the locking ring Switch to MIX mode for several seconds. This will
relieve pressure on the locking ring and pasta grid.
Appliance is noisy The general operation of this unit will create noise,
however loud clunks or thumping are not normal.
Turn the unit off and check that the appliance is
assembled correctly.
Friction-steam from the grid There may be some hot steam escaping from the
pasta grid. This is completely normal. Do not touch
the grid when hot during and immediately after
extrusion.
No pasta grid or cups The pasta grid is stored in the compartment
underneath the mixing container. One of the grids
will already be installed on the front of the
evacuation tube.
CLEANING
After use, unplug appliance, wait for unit to shut down completely then remove all accessories.
Clean all of the accessories thoroughly with hot soapy water.
Thoroughly rinse all flour, pasta and soap from all of the parts and allow to dry completely before
storing.
If necessary, the unit base can be cleaned with a slightly moist cloth.
Never allow water to penetrate into the interior of the unit base.
Storage
Store unit in a dry place, away from direct sunlight and out of reach of children.