Kogan Internet Modem Quick Start Guide

Kogan Internet Modem

QUICK INSTALLATION QUIDE

Getting to know

your Modem

Please take the time to check what’s in

What’s in the box?

your Kogan Internet Modem box as well

as the various lights, buttons and ports

on your device.

1. This Warranty applies to all Kogan Internet customers supplied with a
Kogan Internet modem as part of the provision of their Kogan nbn™ service.

2. Subject to clause 5, the Warranty period will be 36 months from the date
of purchase of the Kogan Internet modem. Faults arising outside of this
period will not be covered by the Warranty.

3. If a Kogan Internet modem covered by the Warranty is found to be faulty

Kogan Internet Modem

QUICK START QUIDE

KOGAN INTERNET MODEM WARRANTY CARD

QUICK START GUIDE

within the applicable Warranty period, the Kogan Internet modem will be
replaced. If you have a fault with your Kogan Internet modem under the
Warranty, you will need to contact Kogan Internet Customer Care on
1300 010 400. The Kogan Internet Customer Care Team will troubleshoot
the fault, and if the Kogan Internet modem is deemed faulty, Kogan Internet
will arrange for a replacement to be shipped to you at no cost. A reply
paid postage satchel will be provided for you to return the faulty Kogan
Internet modem. Where a faulty Kogan Internet modem is not returned,
additional charges may apply. Any other costs incurred while claiming this
Warranty are to be paid by the customer.

4. There will be no limit on the number of repairs or replacements a
customer may receive under the Warranty.

5. The Warranty does not cover:
(i) Kogan Internet modem that has broken
down or is damaged as a result of: (a) abuse or tampering, (b)
electrical damage, moisture, dampness, oxidation, corrosion or food,
dirt or liquid ingress, (c) accident, neglect, impact, actual or attempted
the, fire, power outages or surges, or incorrect voltage, (d)
transportation or packaging (e) removable batteries or damage
caused by battery leakage (f) normal wear and tear (g) unauthorised
modifications, (h) misuse of the Kogan Internet modem or failure to
follow the manufacturer’s instructions.

WARRANTY CARD

POWER

ADAPTOR

GREY

TELEPHONE CABLE

BLUE

ETHERNET CABLE

YELLOW

ETHERNET CABLE