Page 1
Kogan Internet Modem
QUICK INSTALLATION QUIDE
Page 2
Getting to know
your Modem
Please take the time to check what’s in
What’s in the box?
your Kogan Internet Modem box as well
as the various lights, buttons and ports
on your device.
1. This Warranty applies to all Kogan Internet customers supplied with a
Kogan Internet modem as part of the provision of their Kogan nbn™ service.
2. Subject to clause 5, the Warranty period will be 36 months from the date
of purchase of the Kogan Internet modem. Faults arising outside of this
period will not be covered by the Warranty.
3. If a Kogan Internet modem covered by the Warranty is found to be faulty
Kogan Internet Modem
QUICK START QUIDE
KOGAN INTERNET MODEM WARRANTY CARD
QUICK START GUIDE
within the applicable Warranty period, the Kogan Internet modem will be
replaced. If you have a fault with your Kogan Internet modem under the
Warranty, you will need to contact Kogan Internet Customer Care on
1300 010 400. The Kogan Internet Customer Care Team will troubleshoot
the fault, and if the Kogan Internet modem is deemed faulty, Kogan Internet
will arrange for a replacement to be shipped to you at no cost. A reply
paid postage satchel will be provided for you to return the faulty Kogan
Internet modem. Where a faulty Kogan Internet modem is not returned,
additional charges may apply. Any other costs incurred while claiming this
Warranty are to be paid by the customer.
4. There will be no limit on the number of repairs or replacements a
customer may receive under the Warranty.
5. The Warranty does not cover:
(i) Kogan Internet modem that has broken
down or is damaged as a result of: (a) abuse or tampering, (b)
electrical damage, moisture, dampness, oxidation, corrosion or food,
dirt or liquid ingress, (c) accident, neglect, impact, actual or attempted
the, fire, power outages or surges, or incorrect voltage, (d)
transportation or packaging (e) removable batteries or damage
caused by battery leakage (f) normal wear and tear (g) unauthorised
modifications, (h) misuse of the Kogan Internet modem or failure to
follow the manufacturer’s instructions.
WARRANTY CARD
POWER
ADAPTOR
GREY
TELEPHONE CABLE
BLUE
ETHERNET CABLE
YELLOW
ETHERNET CABLE
Page 3
Getting to know
your Modem
Your Modem
LED Indicators
LED Status Indication
Front Panel
The LED lights on your Kogan Internet Moden will indicate
the status of your service.
1 2 3 4 5 6 7 8 9
Power WLAN/WPS
On
1
2
3
4
5
6
7
Power
DSL
Internet
Wireless
2.4GHz
Wireless
5GHz
WPS
WAN
Off
On
Flashing
Off
On
Off
On
Flashing
Off
On
Flashing
Off
On/Off
Flashing
On
Flashing
Off
Power is on.
Power is off.
DSL synchronization is complete.
DSL synchronization is in progress.
DSL synchronization failed.
Internet connection is available.
No internet connection.
The 2.4GHz wireless radio band is enabled.
The router is transmitting or receiving data via 2.4GHz band.
The 2.4GHz wireless radio band is disabled.
The 5GHz wireless radio band is enabled.
The router is transmitting or receiving data via 5GHz band.
The 5GHz wireless radio band is disabled.
Turns on when a WPS synchronization is established and
automatically turns off about five minutes later.
A wireless device is trying to connect to the network via WPS.
This process may take up to 2 minutes.
A device is connected to the WAN port.
The WAN port is sending or receiving data.
No device is connected to the WAN port.
Back Panel
USB Port
On/O
Reset
Phone Gigabit
LAN Ports
Gigabit
WAN Port
DSL
On
8
9
LAN
USB
Flashing
Off
On
Flashing
Off
A device is connected to the LAN port.
The LAN port is sending or receiving data.
No device is connected to the LAN port.
The USB device is ready to use.
USB device is being identified, or data is being transferred.
No USB device is plugged into the USB port.
Page 4
Connecting to nbn once
your service is ready
When you receive an email from us that your
nbn™ service has been successfully
activated it’s time to complete the setup of
your Kogan Internet modem.
Connecting your power supply
Set up your nbnTM Broadband
connection
Connect one end of the power adaptor to your
Kogan Internet Modem and the other end into a
power point and switch this on.
For FTTP (Fibre to the premises) and HFC connections:
You'll need to connect your Kogan Internet Modem to the NTD
(nbn™ connection box) in your home.
For HFC connections:
Connect the Ethernet cable (the one with the blue ends) and
plug one end into the blue WAN port of your Kogan Internet
Modem and the other end into the UNI-D Port on your NTD
which nbn™ have supplied, this port can be found on the
back of the NTD. Make sure that the NTD is plugged into the
wall power plug and turned on.
WAN PORT DSL PORT
For FTTP connections:
Connect the Ethernet cable (the one with the red ends) and plug
one end into the blue WAN port of your Kogan Internet Modem
and the other end into the first UNI-D Port on your NTD which
nbn™ have installed, this port can be found on the bottom of
the NTD.
For FTTN connections:
Connect one end of the grey telephone cable directly into
your telephone wall socket, and the other end into the
grey DSL port on the Kogan Intenet Modem.
Page 5
Setting up your Wi-Fi
A
Connect your compatible Wi-Fi devices to the Wi-Fi Network Name (‘the SSID’)
using the Wireless Key (‘the Wi-Fi password) from the label underneath your
Kogan Internet Modem.
SAMPLE LABEL ONLY
B
Network Name – the names of the Wi-Fi hotspots broadcast by your Kogan Internet Modem.
Wireless Key – the password to be used to login to the Wi-Fi hotspots.
Dashboard Login – once connected to your Kogan Internet Modem this is the URL and login details to use to
access the dashboard.
You may also choose to change the default Wi-Fi Network Name and Wireless
Key to make them easier to remember. You can do this through the Kogan Internet
Modem dashboard. Refer to the following page of this guide for information on how
to access the dashboard.
Page 6
Advanced Settings
Your Kogan Internet Modem comes with
a dashboard which allows you to:
• Change your Wi-Fi Network Name and Wireless Key details
• Manage advanced internet and Wi-Fi settings
Once connected to your Kogan Internet Modem via Wi-Fi or
an Ethernet cable you can access the dashboard by typing
http://tplinkmodem.net into your browser and using the login
details from the label underneath your Kogan Internet Modem.
Troubleshooting Tips
If you are experiencing diculties connecting via Wi-Fi or
when using an Ethernet cable, please try the following:
Power the device o
Check that the cables have been plugged in correctly
Aer 2 minutes, power on the device again
Wait for the internet light to turn solid green
If you are still experiencing diculties connecting, you can access more
information in the help section at koganinternet.com.au/support
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